School Management jobs

Certified as a Top Employer for UAE, Qatar, KSA, and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices.<br><br>We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.<br><br>Reporting to the Customer Service Team Leader, we are looking for an energetic and enthusiastic Contact Center Agent to be based in our Sharjah office. The Customer Care Agent is the main entry point for external customer contacts and specializes in callouts, inbound customer queries, or outbound customer calls.<br><br>What will you do?<br><br>Callout handling<br><br>You will be accountable for managing various types of contacts: alarm calls, test calls, customer calls including callouts & case registrations, outbound calls, and technician calls, callouts from customer calls to dispatch, and closing the case. Identify safety situations and manage them by giving adequate safety instructions as described in the global safety procedures. Customer Care Agent shows empathy, is aware of customer feelings in such situations, and provides adequate safety advice to calm the passenger. Support supervisors in following up on open callouts and making sure that technicians back-report open jobs. Connecting the customer to the right person in the KONE organization, in case of any request not related to unplanned maintenance.<br><br>Inbound and Outbound call handling<br><br>Receive and resolve queries and complaints and communicate resolution to customers Identify possible leads from customer cases e.g., through the web, and assign those to the sales organization Conduct transactional surveys after a callout or project (e.g., customer satisfaction survey) Support local marketing in different customer contacting initiatives such as campaigns.<br><br>Are you the one?<br><br>Bachelor’s Degree holder or equivalent Minimum two years of customer service experience Excellent communication, customer management, and IT skills Stress tolerant and detailed focus Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service. Fluency in English and Arabic is a must, French is an added advantage.<br><br>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.<br><br>Read more on https://kone.com/global/en/careers.html

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations Supervisor based in United Arab Emirates.<br><br>This is a remote operations leadership role focused on scaling and maintaining a high-performing distributed workforce. You will work closely with the Operations Manager to translate broader objectives into effective day-to-day execution. Your focus will include workforce planning, attendance, quality assurance, coaching, onboarding, and operational administration. You will help grow the operation toward a target of 100 active agents while maintaining consistent performance and reliability. The role suits a hands-on operational leader who is comfortable managing people, monitoring performance, and addressing issues quickly. Strong organization, accountability, and attention to detail will be essential to keeping the operation running smoothly as it expands.<br><br>Accountabilities<br><br>Work closely with the Operations Manager to execute daily operational priorities and ensure activities remain aligned with broader business objectives. Manage and maintain an accurate roster of active agents, applying established policies to identify inactive agents and coordinate timely replacements. Monitor agent attendance and schedules to ensure team members consistently complete their required 8-hour daily shifts. Conduct daily test calls and quality checks to verify that agents meet established quality standards and operational expectations. Provide timely, constructive coaching and follow-up when quality issues, complaints, or performance concerns arise. Support workforce growth and capacity planning with the objective of building and maintaining a team of up to 100 active agents. Manage onboarding and compliance activities by reviewing required documentation, communicating status updates, and maintaining organized records. Calculate, prepare, and submit the operation’s monthly minutes-based invoice accurately and on time. Track operational performance, identify gaps, and take appropriate corrective action to maintain productivity, quality, and workforce stability.<br><br>Requirements<br><br>Demonstrated experience in operations, workforce management, team supervision, customer support, or a related operational environment. Strong ability to manage distributed or remote teams while maintaining accountability for attendance, productivity, and quality. Experience monitoring performance against defined standards and providing constructive coaching when issues arise. Strong organizational skills with the ability to maintain accurate rosters, schedules, documentation, and operational records. Comfortable working with spreadsheets, databases, operational tracking systems, and basic financial or invoicing information. Strong attention to detail and the ability to identify discrepancies, follow established procedures, and maintain accurate records. Effective written and verbal communication skills, with the ability to communicate clearly with agents, managers, and clients. Proactive and hands-on approach to problem-solving, with the ability to respond quickly to operational issues. Ability to work independently in a remote environment while collaborating closely with operational leadership. Results-oriented mindset with a strong focus on team growth, quality, attendance, and consistent execution.<br><br>Benefits<br><br>Base salary: $200 per month. Performance-based bonus: 1% of the operation’s total gross monthly invoice. Bonus eligibility: The performance bonus becomes available once more than 20 active agents are maintained while completing their required 8-hour shifts. Growth-based earning potential: Compensation increases as the size and gross invoice value of the operation grows. Target earning example: At 100 active agents, the minimum gross monthly invoice is approximately $84,400, generating a minimum $844 performance bonus. Expected minimum monthly compensation at 100 active agents: $1,044, consisting of the $200 base salary plus the $844 minimum performance bonus. Remote work: Operate and manage the workforce remotely. Leadership opportunity: Take ownership of workforce growth, operational performance, quality, and team development.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Company Description<br><br>A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner Assess First prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.<br><br>Job Description<br><br>We invite you to join the world of luxury hospitality at Fairmont Dubai as our new Cluster Reservations Agent. At Fairmont Hotel Dubai, all Guest service has the potential to create a lasting memory when it is delivered with warmth and sincerity. Be an ambassador for our brand as a Reservations Agent, where the engaging and anticipative service you provide over the telephone will make our guests feel valued and reflect the exceptional hotel experience to come. Every day brings new challenges, new experiences and a chance to work with the best in the industry. Our Guests recognize and appreciate the personal level of service they receive when making reservations with the Cluster Reservation Team.<br><br>Key Responsibilities<br><br>Reporting to the Manager, Cluster Reservations, responsibilities and essential job functions include but are not limited to the following:<br><br>Understand the key principles of FRHI Pricing Strategies and Revenue Management Handling reservation management including managing blocks, chasing rooming list from Sales team & clients, inventory management for groups, ensuring accurate billing instructions and managing group rates codes. To have a general understanding of Groups Management - including cut off dates, blocking and booking policies and procedures Maximize rooms revenue through the conversion of telephone calls into sales Utilize effective upselling techniques Understand and take reservations to support the revenue management strategies employed by Cluster Reservation Manager. Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities whenever required. Understand Revenue Management strategies, sell levels and sell directed rates and is able to apply these methods to offer as per available Hotel inventory. Ensure reservations meet the property standards in terms of accuracy of data and guest satisfaction Complete understanding and effective execution of current and new RM tools, includes Opera PMS/S&C. Be involved in all property PMS Conversions Be fully conversant with all market segments and rate plans used across all distribution channels and to be flexible in sales technique through offering the right product to the right customer at the right time. Support the Cluster Reservation Manager with ad-hoc projects as required Follow department policies, procedures and service standards<br><br>Qualifications<br><br>Highly responsible & reliable Ability to work cohesively as part of a team Previous Reservations experience required Computer literate in Microsoft Window applications required Previous Opera Property Manager System experience required Luxury hotel sales experience, having had varied market mix experience Proficient in English language (Verbal and written), second language is an asset Ability to focus attention on guest needs, remaining calm and courteous at all times Must be able to handle multitude of tasks in an intense, ever changing environment while remaining calm, collective and accurate<br><br>Additional Information<br><br>What Is In It For You<br><br>Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities Career development opportunities with national and international promotion opportunities. The sky is your limit Join our team and enjoy a range of exclusive colleague perks, including discounted rates in Accor worldwide for you and your family, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.<br><br>Our Values <br><br>Respect<br><br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. <br><br>Excellence<br><br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.<br><br>Belonging<br><br>We celebrate our differences. We support each other and we always stand together.<br><br>Empowerment<br><br>We have authority to take initiative and anticipate moments that create unforgettable experiences. <br><br>Integrity<br><br>We build trust through mutual respect and being authentic.<br><br>Our Commitment To Diversity & Inclusion<br><br>Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.<br><br>Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>"Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.</li><li>Keep Mis-en-place ready for VIP arrival (Reg. cards, room keys, welcome drink)</li><li>Register and process check in/out for all VIPs guests efficiently and professionally.</li><li>Escort VIP guests to their rooms.</li><li>Update guest information into the computer after a complete check in.</li><li>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed</li><li>Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time</li><li>Resolve guest's complaints/ requests and liaise with the department concerned to ensure immediately follow up</li><li>Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>Ensure that all messages, mails and packages are delivered to the guest room.</li><li>Assist at the Information counter, Foreign&nbsp;Exchange and Business centre, as and when assigned.</li><li>Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.</li><li>Maintain continuous contact with hotel&nbsp;guest to ensure that any problem or complain are handle efficiently &amp; courteously.</li><li>Follow up with Bell desk regards shuttle Bus.</li><li>Daily courteous calls to VIP rooms, so too with other guests.</li><li>Report any unusual occurrences or requested to manager.</li><li>Be aware of the hotel accident Prevention Policies.</li><li>Ensure the cleanliness and neatness of front office area.</li><li>Review logbook, verify outstanding and follow up pending. Identify if any special assignment for the day.</li><li>Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>Re-announce VIP rooms to Housekeeping and F&amp;B departments.</li><li>Check if all departure details for the day have been taken, as well as for the next day.</li><li>To arrange for bouquets, cake and cards in case of guest’s anniversary and birthdays.</li><li>File daily guest relations report and documents systematically.</li><li>Co-ordination and information with the Front Office, Housekeeping, F&amp;B and especially with the General Manager regarding MIPs and VIPs.</li><li>Reviews Guest Comments daily and takes contact if necessary and possible with the guest for direct action.</li><li>To effectively handle all guest complaints concerning Guest Relations&nbsp;in co-ordination with the Guest Relations&nbsp;Manager, taking corrective action to prevent recurrence and convert the guest into a repeat customer. Co-ordinate proper actions with other departments, informs General Manager where necessary.</li></ul><br>Qualifications<br><br><ul><li>UniversityDegree in Hotel Management</li><li>Fresher or a minimum of 1 year experience in a similar role in a 5-star hotel preferably on the same role</li><li>Have excellent&nbsp;communication skills, empathy, patience, and courteous demeanor</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><span>Provide clinical social work services within the defined scope of practice, in accordance with applicable DOH and UAE laws, regulations, ethical standards, professional guidelines, and facility policies.</span></li><li><span>Conduct comprehensive psychosocial, cognitive, mental health, and social assessments, including assessment of patient functioning, coping mechanisms, social environment, risks, and safeguarding concerns.</span></li><li><span>Develop and implement evidence-based, individualized intervention and care plans addressing patients’ psychosocial, emotional, social, and environmental needs.</span></li><li><span>Provide counselling, emotional support, crisis intervention, trauma-informed care, psychoeducation, therapeutic interventions, and appropriate referrals based on patient needs.</span></li><li><span>Assess and respond appropriately to suicide risk, abuse, neglect, self-neglect, safeguarding concerns, and other risks involving children and vulnerable individuals, including appropriate reporting and documentation.</span></li><li><span>Support children, families, vulnerable adults, elderly patients, persons with disabilities, and other high-risk populations through assessment, intervention, safety planning, and follow-up.</span></li><li><span>Collaborate closely with psychologists, psychiatrists, physicians, nurses, case managers, and other healthcare and non-healthcare professionals to develop and deliver holistic, multidisciplinary patient care.</span></li><li><span>Advocate for patients’ rights, dignity, autonomy, confidentiality, access to care, and socio-legal needs throughout the patient care journey, including treatment, hospitalization, discharge, and follow-up.</span></li><li><span>Engage and support patients’ families and caregivers in assessment, treatment, discharge planning, and ongoing care to promote patient independence and positive outcomes.</span></li><li><span>Assess patients’ social and living environments, identify barriers to care, and coordinate appropriate healthcare, social care, community, governmental, educational, and other support services.</span></li><li><span>Maintain accurate, complete, timely, and confidential patient records and documentation in compliance with DOH requirements, UAE legislation, and facility policies.</span></li><li><span>Participate in multidisciplinary case discussions, treatment planning, discharge planning, continuity of care, quality improvement, patient safety, and social work service development activities.</span></li><li><span>Provide specialized social work support, where applicable, in areas including mental health, child protection, oncology, palliative and end-of-life care, transplant services, bereavement, and other specialized clinical settings.</span></li><li><span>Participate in patient and family education, support groups, community outreach, awareness activities, and initiatives that promote social welfare and reduce stigma.</span></li><li><span>Maintain professional competence through continuing education, research, supervision, reflective practice, and ongoing development of clinical and interpersonal skills.</span></li><li><span>Provide supervision, guidance, and mentorship to social work students and trainees, where applicable.</span></li><li><span>Demonstrate cultural sensitivity, professionalism, appropriate professional boundaries, and respect for differences in culture, gender, race, ethnicity, religion, language, and socioeconomic status.</span></li><li><span>Communicate effectively with patients, families, colleagues, and external stakeholders and contribute positively to multidisciplinary teamwork.</span></li><li><span>Apply quality assurance, patient safety, occupational health, confidentiality, cybersecurity, and risk-management requirements in the delivery of services.</span></li><li><span>Recognize personal limitations, biases, and emotional responses, practice appropriate self-care, and maintain professional effectiveness.</span></li><li><span>Participate in community education, social welfare initiatives, advocacy, policy development, and social work research as required.</span></li><li><span>Complete mandatory DOH and facility requirements, training, and awareness programs within the required timelines.</span></li><li><span>Provide services during official working hours and, where required, outside official hours in accordance with facility requirements and applicable policies.</span></li></ul><br>Responsibilities:<br><ul><li><span>Provide clinical social work services within the defined scope of practice, in accordance with applicable DOH and UAE laws, regulations, ethical standards, professional guidelines, and facility policies.</span></li><li><span>Conduct comprehensive psychosocial, cognitive, mental health, and social assessments, including assessment of patient functioning, coping mechanisms, social environment, risks, and safeguarding concerns.</span></li><li><span>Develop and implement evidence-based, individualized intervention and care plans addressing patients’ psychosocial, emotional, social, and environmental needs.</span></li><li><span>Provide counselling, emotional support, crisis intervention, trauma-informed care, psychoeducation, therapeutic interventions, and appropriate referrals based on patient needs.</span></li><li><span>Assess and respond appropriately to suicide risk, abuse, neglect, self-neglect, safeguarding concerns, and other risks involving children and vulnerable individuals, including appropriate reporting and documentation.</span></li><li><span>Support children, families, vulnerable adults, elderly patients, persons with disabilities, and other high-risk populations through assessment, intervention, safety planning, and follow-up.</span></li><li><span>Collaborate closely with psychologists, psychiatrists, physicians, nurses, case managers, and other healthcare and non-healthcare professionals to develop and deliver holistic, multidisciplinary patient care.</span></li><li><span>Advocate for patients’ rights, dignity, autonomy, confidentiality, access to care, and socio-legal needs throughout the patient care journey, including treatment, hospitalization, discharge, and follow-up.</span></li><li><span>Engage and support patients’ families and caregivers in assessment, treatment, discharge planning, and ongoing care to promote patient independence and positive outcomes.</span></li><li><span>Assess patients’ social and living environments, identify barriers to care, and coordinate appropriate healthcare, social care, community, governmental, educational, and other support services.</span></li><li><span>Maintain accurate, complete, timely, and confidential patient records and documentation in compliance with DOHrequirements, UAE legislation, and facility policies.</span></li><li><span>Participate in multidisciplinary case discussions, treatment planning, discharge planning, continuity of care, quality improvement, patient safety, and social work service development activities.</span></li><li><span>Provide specialized social work support, where applicable, in areas including mental health, child protection, oncology, palliative and end-of-life care, transplant services, bereavement, and other specialized clinical settings.</span></li><li><span>Participate in patient and family education, support groups, community outreach, awareness activities, and initiatives that promote social welfare and reduce stigma.</span></li><li><span>Maintain professional competence through continuing education, research, supervision, reflective practice, and ongoing development of clinical and interpersonal skills.</span></li><li><span>Provide supervision, guidance, and mentorship to social work students and trainees, where applicable.</span></li><li><span>Demonstrate cultural sensitivity, professionalism, appropriate professional boundaries, and respect for differences in culture, gender, race, ethnicity, religion, language, and socioeconomic status.</span></li><li><span>Communicate effectively with patients, families, colleagues, and external stakeholders and contribute positively to multidisciplinary teamwork.</span></li><li><span>Apply quality assurance, patient safety, occupational health, confidentiality, cybersecurity, and risk-management requirements in the delivery of services.</span></li><li><span>Recognize personal limitations, biases, and emotional responses, practice appropriate self-care, and maintain professional effectiveness.</span></li><li><span>Participate in community education, social welfare initiatives, advocacy, policy development, and social work research as required.</span></li><li><span>Complete mandatory DOH and facility requirements, training, and awareness programs within the required timelines.</span></li><li><span>Provide services during official working hours and, where required, outside official hours in accordance with facility requirements and applicable policies.</span></li></ul><br>Qualifications:<br><ul><li>All Clinical social workers are encouraged to pursue professional development in their assigned role.</li><li>BSc in Social Work And Master’s degree in Social Work.</li><li>DOH professional license/eligibility as a Clinical Social Worker, as applicable.</li><li>Two (2) years of experience post qualification in a related field (For Non-UAE National)</li></ul> </div>

Job Summary The Operations Supervisor is responsible for managing day-to-day contact center operations, ensuring the achievement of service, quality, and productivity targets. The role focuses heavily on team performance management, coaching, and real-time operational support, while ensuring compliance with organizational policies, client requirements, and performance standards.<br><br>Key Responsibilities:<br><br>1. Team Management & Coaching:Allocate approximately 80% of time to team monitoring, coaching, and development. Lead, motivate, and manage a team of agents to meet and exceed performance, quality, and customer satisfaction targets. Conduct regular performance reviews and one-on-one coaching sessions to improve individual and team outcomes. Create and implement development plans to enhance agent skills and performance. Foster a positive and high-performance team culture through engagement and recognition.<br><br>2. Performance & KPI Management:Ensure achievement of team-level and process-level KPIs, including:Service Level Quality Score. First Call Resolution (FCR) Average Handling Time (AHT) Customer Satisfaction (CSAT) Monitor real-time and historical performance data to identify gaps and drive improvements. Work closely with Points of Contact (POCs) to develop and execute action plans for underperforming KPIs. Drive continuous improvement initiatives to enhance team productivity and operational efficiency.<br>3. Quality Assurance & Monitoring:Perform regular interaction monitoring (calls, chats, emails) to ensure compliance with client and company standards. Provide structured feedback, coaching, and on-the-job training based on monitoring results. Ensure agents consistently meet minimum quality and compliance requirements. Partner with QA teams to maintain calibration and scoring consistency.<br><br>4. Real-Time Support & Escalation Handling:Provide real-time floor support to agents during customer interactions Handle and resolve escalated customer complaints, especially irate or dissatisfied customers, in a professional manner Support agents in handling complex queries and difficult scenarios Ensure prompt escalation and resolution of operational issues impacting service delivery.<br><br>5. Operational Excellence & Service Delivery Manage daily operations following TOPS (Teleperformance Operational Processes & Standards) or relevant operational frameworks. Ensure consistent delivery of required service levels while maximizing team productivity. Balance operational efficiency with customer experience and financial targets. Identify operational improvements and implement best practices across the team.<br>6. Compliance & Policy Adherence Ensure adherence to all company policies and procedures (Security, HR, Operations, Compliance) Monitor and enforce compliance within the team and report any violations immediately Maintain a strong understanding of client requirements and regulatory standards.<br><br>7. Cross-Functional Collaboration Collaborate closely with:Workforce Management (WFM) for scheduling and staffing optimization Quality Assurance (QA) for performance calibration Training teams for skill development initiatives HR/Payroll teams for employee-related matters Support broader operational goals through effective communication and teamwork.<br><br>Key Skills & Competencies:Leadership & Coaching: Ability to develop and manage high-performing teams Performance Management: Strong understanding of contact center KPIsCommunication Skills: Clear, professional communication across all levels Problem-Solving: Ability to handle escalations and operational challenges efficiently Analytical Thinking: Ability to interpret performance data and drive improvements Customer Focus: Strong commitment to delivering excellent customer experience Attention to Detail: Ensures accuracy in performance tracking and compliance<br><br>Qualifications & Experience:Bachelor’s degree or equivalent experience2–5 years of experience in a contact center or BPO environment Prior experience in a team leader or supervisory role. Strong knowledge of contact center tools and performance metrics<br>Success Measures:Achievement of KPIs at team and process level Improvement in agent performance and engagement High quality scores and customer satisfaction levels. Effective handling of escalations and operational challenges Strong compliance with policies and procedures

Job Title: Call Center Agent<br>About the Role: We are looking for a proactive Call Center Agent to handle IT-related customer inquiries across calls, chats, and emails. You will ensure customer satisfaction, resolve technical issues, and promote ASUS products and services.<br>Duties and Responsibilities:Manage inbound calls, chats, and emails. Resolve customer complaints and provide solutions or alternatives. Promote ASUS products and services when appropriate. Maintain KPIs and provide care calls as needed. Process RMAs and handle internal systems. Assist and train new team members. Maintain professionalism and work efficiently under pressure. Qualifications:Bachelor’s degree. Fluent in English and Arabic (written and verbal). Minimum 1 year of call center and customer service with technical support experience. Proficient in Microsoft Office. Strong multitasking, organizational skills, and attention to detail.<br><br><br>Disclaimer When you submit your information to Linked In, your information will be collected, processed, and used by Linked In. Linked In will share your information to ASUS for job recruitment purpose.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Emergency Operations Room:&nbsp;</strong></p><br><ul> <li>Provide daily operational and tactical support within the Emergency Operation in line with organizational and national policies, standards and requirements.&nbsp;</li> <li>Prepare and handle the required documents and event history at the beginning and ending of every shift.</li> <li>Monitor current trends in emergencies on a daily basis.&nbsp;</li> <li>Cover shifts at the Authority’s platform within the National Operations Center (if required).&nbsp;</li> <li>Undertake daily health check on the communications devices, channels and means.&nbsp;</li></ul><p><strong>Crisis Communication Management:</strong></p><br><ul> <li>Support communications and correspondences with regards to crisis management.</li> <li>Support early warning process to initiate stakeholder engagement for managing the crisis.</li> <li>Maintain constant touch and relationship with all relevant internal and external stakeholders.&nbsp;</li></ul><p><strong>Crisis Exercises and Tests:</strong></p><br><ul> <li>Participate in crisis exercises, simulation tests, seminars and trainings.&nbsp;</li></ul><p><strong>Document Management:</strong></p><br><ul> <li>Organise and maintain comprehensive records of relevant reports, minutes of meetings and general documents to ensure an accurate record and evidence base using the standard system.</li> <li>Receive, classify, issue, consolidate and/or summarise documents, information, as well as maintaining records of documents processed to ensure compliance with standards.</li></ul><p><strong>Emergency Operations Policies, Procedures and Manuals:</strong></p><br><ul> <li>Follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</li></ul><p><strong>KNOWLEDGE AND EXPERIENCE:</strong></p><br><p>Diploma or high School degree with no previous experience or as defined in the JD Matrix.&nbsp;</p><br><br> </div>

About the Role<br>Are you looking to capture million-dollar listings and close high-ticket secondary market deals across Dubai’s most prestigious communities?<br>GI Properties is actively recruiting high-performing Secondary Market Agents (both experienced consultants and high-potential newcomers) to join our sales floor on Sheikh Zayed Road. We provide an enterprise-grade platform that eliminates operational friction so you can focus 100% of your time on client viewings, securing listings, and closing high-ticket inventory.<br>What We Offer (The GI Properties Advantage)<br>High-Yield Commission & On-Time Payouts: Earn 50% commission on company leads and 60% on personal leads with reliable monthly payouts and financial advance options. In-House Lead Generation: Our dedicated team of tele-callers feeds fresh, localized leads directly to your desk so you spend less time cold calling and more time closing. Personal Branding & Media Training: Access our in-house media and creative team. We provide tailored Media & Social Media Training to build your personal brand, create high-converting video content, and run targeted marketing to attract UHNW clients. Full End-to-End Operational Support:Compliance Team: Manages all Form A, B, and F administration. Conveyancing Team: Handles the entire post-sales process (NOCs, Trustee Office transfers, MOU to Title Deed). Admin Team: Manages all portal listings and uploads. Sales Manager Mentorship: Direct 1-on-1 deal strategy, negotiation support, and guidance from experienced Sales Managers to help you double your deal volume. RERA Sponsorship: 50% company sponsorship on your RERA card licensing.<br>Key Responsibilities:<br>Prospect, negotiate, and secure luxury listing agreements for high-ticket residential properties ($M+ AED). Conduct professional property viewings and client consultations across prime Dubai locations. Build strong relationships with high-net-worth property owners, buyers, and investors. Utilize company media training and personal branding tools to generate organic inbound seller leads. Collaborate closely with in-house Sales Managers, Compliance, and Conveyancing teams for seamless deal closures. Target High-Ticket areas.<br>Candidate Requirements:<br>Experienced Agents: 1+ years of proven real estate sales experience in Dubai (Secondary Market preferred) with a strong appetite for high-ticket deals. Ambitious Newcomers / Freshers: Exceptional English communication skills, high energy, professional presence, and a drive to build a lucrative career in Dubai real estate. Strong negotiation, interpersonal, and deal-closing capabilities. Fluency in a second language (French, Russian, Arabic, etc.) is a distinct advantage.<br>Location: Sheikh Zayed Road<br>???? Click "Easy Apply" or apply directly to join one of Dubai's top-tier real estate brokerages.

Job Description<br><br>About Wynn Al Marjan Island:<br><br>Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.<br><br>About The Position<br><br>Wynn Al Marjan Island is currently seeking a Supervisor – Call Center Operations to join the resort’s Call Canter Operations team.<br><br>Responsibilities<br><br>The primary duties and responsibilities of this role are:<br><br>Operational Training and Upskilling<br><br> Drive structured training delivery for new hires, refreshers Ensure structured training includes upselling techniques, product positioning, and value-based selling aligned with reservation channels Ensure team readiness across all channels (calls, email, chat, digital platforms) Lead multi-skilling initiatives to enable flexibility across functions Maintain and track certification standards for all team members Ensure agents are fully equipped with product, system, and process knowledge Ensure agents are trained to identify guest needs and convert opportunities across Rooms, Restaurants, and Theatre reservations <br><br>People Leadership<br><br> Supervise and support a team of agents with a strong focus on capability development Conduct structured coaching sessions based on quality audits and performance gaps Provide actionable, skills-based feedback to improve service delivery Develop individualized improvement plans with clear follow-up <br><br>Quality & Coaching <br><br> Include upselling and personalization effectiveness within quality audits across all channels Assess how well agents identify opportunities and recommend relevant products/services aligned to guest needs Provide coaching on improving conversion through personalization, without compromising luxury service standards Identify trends from quality audits and drive targeted coaching interventions Partner with leadership to calibrate quality standards and expectations <br><br>Performance Management<br><br> Monitor key metrics including SLA, AHT, quality scores, and productivity Track and monitor commercial performance related to reservation channels, including upselling effectiveness and conversion quality Identify performance gaps linked to skill deficiencies and address through coaching/training Identify gaps in revenue opportunities (missed upsell, incorrect positioning, low conversion) and address through coaching and training Drive balance between service quality and commercial outcomes aligned with brand standards (no hard selling, ethical practices) Drive consistency in team performance through structured development plans Support achievement of operational targets through capability building <br><br>Knowledge Management<br><br> Ensure accuracy, consistency, and accessibility of knowledge base content Ensure knowledge base includes clear guidance on products, offers, and positioning to support effective upselling and conversion Act as a point of contact for process clarifications and updates Drive knowledge-sharing practices within the team Ensure updates are communicated and embedded effectively across the team <br><br>Guest Experience & Quality<br><br> Ensure all guest communication reflects consistency, professionalism, and brand standards Drive quality-first mindset across all interactions Support resolution of escalations with focus on service recovery and learning opportunities <br><br>Process Adherence & Improvement<br><br> Ensure compliance with SOPs, processes, and service standards Identify process gaps impacting quality or efficiency Support implementation of improvements with focus on operational effectiveness and consistency <br><br>Accountability<br><br> Support frontline operations by actively assisting with call handling during peak periods while managing multi-tasking across team priorities Drive team ability to multi-task effectively across operational demands and multi-skill across functions, ensuring certification completion, capability development, and readiness <br><br>Track And Report<br><br> Upsell conversion trends Revenue opportunity gaps Channel-wise performance (Rooms vs Restaurants vs Theatre) Share insights with Assistant Manager to support commercial strategy and training focus <br><br>About You<br><br>The ideal candidate for this position will have the following experience and qualifications:<br><br> Bachelor’s degree or equivalent experience 2–4 years of call center experience with team handling exposure Strong facilitation, coaching, and development skills Experience in quality auditing and performance coaching preferred Exposure to knowledge management or content governance is an advantage Strong understanding of call center operations and service quality metrics Excellent communication, feedback delivery, and stakeholder management skills Ability to work in a fast-paced, performance-driven environment <br><br>About Wynn Al Marjan Island’s Benefits<br><br>We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

Located on the 51st floor of The St. Regis Dubai, The Palm, SUSHISAMBA Dubai offers panoramic views of Palm Jumeirah, the Arabian Gulf and the Dubai skyline. Combining the vibrant flavours and cultures of Japan, Brazil and Peru, SUSHISAMBA delivers an energetic, high-volume and elevated dining experience within one of Dubai’s most iconic destinations.<br>We are seeking a professional and guest-focused Reservations Agent to join the SUSHISAMBA Dubai team. The Reservations Agent will manage reservation enquiries across multiple communication channels, maintain accurate guest profiles and support the efficient allocation of tables. The successful candidate should have excellent communication skills, strong attention to detail and experience working in a busy luxury hospitality environment.<br>Key Responsibilities Handle reservation enquiries through telephone, email, Whats App and online booking platforms. Process new bookings, amendments, cancellations and special requests accurately. Maintain complete and up-to-date guest profiles in Seven Rooms. Communicate reservation policies, minimum spends, deposits and cancellation terms clearly. Send booking confirmations, payment links and reservation reminders. Follow up on pending payments and incomplete booking information. Manage waitlists and assist with filling cancellations and available tables. Support group bookings, events, set menus and pre-orders. Coordinate with Reception regarding daily bookings, guest notes and special arrangements. Respond to guest enquiries professionally and within the required response time. Support the Reservations Supervisor with reports and administrative duties.<br>Ideal Candidate Minimum 1–2 years of experience in reservations, reception or guest relations. Previous experience within a luxury restaurant, fine-dining venue, hotel or premium lifestyle concept. Experience using Seven Rooms or a similar reservation-management system. Strong telephone, email and written communication skills. Confident handling VIP guests, special requests and high reservation volumes. Excellent attention to detail and administrative accuracy. Fluent in English; additional languages are an advantage.

Vibz Night Club is seeking a Reservation Agent to manage table reservations, VIP bookings, and guest inquiries. The ideal candidate should have experience in the nighclub or restaurant industry, excellent communication skills, and a passion for delivering exceptional guest experience<br>Key Responsibilities Manage all table reservations through phone calls, Whats App, social media, email, and walk-in inquiries. Handle VIP bookings and ensure all guest requests are accurately recorded and communicated to the operations team. Upsell VIP tables to maximize revenue. Maintain an organized reservation system and accurate guest database. Confirm reservations and follow up with guests before their arrival. Build strong relationships with repeat guests and VIP clients.<br>Requirements Immediate joiners only. Minimum 1-2 years of experience in a nightclub is highly preferred. Candidates with table reservation in restaurants are also encouraged to apply. Experience handling reservations through Whats App, phone calls, email, and social media. Well groomed with a professional appearance and customer-oriented attitude. Salary: AED 3,500 – AED 4,000 (depending on experience)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Job Purpose:</span></p><br><p><span>Oversee monitoring and inspection activities by coordinating annual, monthly, and campaign plans,</span><span>ensuring field team readiness, and supervising compliance across public, school, chartered, tourist,</span><span>maritime, and international transport services. Support operational efficiency, training execution, and</span><span>issue resolution while ensuring adherence to approved regulations and standards.</span></p><br><p><span>Roles and Responsibilities:</span></p><br><p><span>Strategy</span><span>• Contribute to preparing annual monitoring and inspection plans and submit them to the</span><span>department manager.</span><span>• Study field inspection team requirements to enhance departmental efficiency.</span><span>• Monitor provision and improvement of inspection equipment and procedures.</span><span>• Contribute to preparing monthly and campaign inspection plans and monitoring their</span><span>implementation.</span></p><br><p><span>Operations</span><span>• Ensure supervisors and inspectors maintain proper appearance and adhere to official attire.</span><span>• Supervise overall efficiency of public transportation means in coordination with relevant</span><span>parties at outlets and event locations.</span><span>• Issue daily reports regarding the field inspections across all buses and maritime activities</span><span>• Inspect and issue violations to users and operators of public, school, chartered, tourist,</span><span>maritime, and international transport as per RTA regulations.</span><span>• Respond to inquiries, provide departmental information, resolve issues, and handle</span><span>complaints.</span><span>• Supervise the implementation of approved training programs and submit related reports.</span><span>• Perform field control on buses (public, school, chartered, tourist, international), maritime</span><span>transport means, docks, schools, rental facilities, tourist facilities, and international bus</span><span>facilities; monitor permits, safety and environmental compliance, and bus services; report</span><span>observations; and coordinate with the Transport Bus Control Center during accidents or</span><span>breakdowns.</span><span>• Monitor and inspect the other transport activities in vehicles monitoring and passengers</span><span>transport section such as (Taxi drivers, limousines, hourly rental vehicles, illegal</span><span>transportation).</span></p><br><p><span>Product/Process Improvement</span><span>• Generate weekly statistics and monthly reports, highlighting results, obstacles, and</span><span>recommendations.</span><span>• Commit to attending committee meetings and fulfilling assigned responsibilities.</span></p><br><p><span>Physical Working Conditions</span><span>• Highly site-based role with frequent site inspection involved.</span></p><br> <p>Education:</p><br><ul><li>Diploma/Bachelor’s Degree.</li></ul><p>Experience:</p><br><ul><li>5+ years in case of Bachelor’s degree (9+ years in case of Diploma) in related area.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Beond, the world's first premium leisure airline, is excited to announce an opening for a Guest Experience Agent in our Contact Centre.<br> In this pivotal role, you will be the voice of our brand, providing exceptional service and support to our guests.<br> You will handle inquiries, resolve issues, and ensure that every interaction aligns with our commitment to delivering a luxurious travel experience.<br> As a Guest Experience Agent, you will interact with guests from around the globe, assisting them with their travel plans and addressing any concerns they may have.<br> Your ability to empathize, communicate effectively, and provide solutions will enhance our guests' journeys and contribute to their overall satisfaction.<br> Responsibilities Handle incoming guest inquiries via phone, email, and live chat professionally and efficiently.<br> Provide accurate information regarding flight schedules, bookings, and services offered by Beond.<br> Assist guests with changes to their reservations and travel itineraries.<br> Address complaints and resolve issues promptly while maintaining a high level of customer service.<br> Document guest interactions and feedback to improve service quality.<br> Collaborate with other departments to ensure smooth operations and enhance guest experience.<br> High school diploma or equivalent; a degree in hospitality or related field is a plus.<br> Previous experience in customer service or contact centre environments is mandatory.<br> Prior experience as a travel consultant is an advantage.<br> Excellent communication skills, both verbal and written, with a strong command of English.<br> Preferred candidates should possess fluency in Arabic, Russian, or French.<br> Proficiency in using computer systems and customer relationship management (CRM) software.<br> Ability to handle multiple tasks, prioritize effectively, and work in a fast-paced environment.<br> Strong problem-solving skills and a proactive approach to guest service.<br> Availability to work flexible hours, including nights, weekends, and holidays.<br></span> </div>

Job Description: Business Development Manager (BD) - Trad Fi Track<br>Region: UAE<br>Job Positioning Responsible for the Business Development and channel construction of Coin W Trad Fi products in the Middle East region, with a focus on advancing the establishment of agency networks and user growth in the Middle East markets, and driving the large-scale implementation of the Trad Fi business.<br>Job Responsibilities<br>Channel Expansion and Management-Responsible for the recruitment, training, and daily management of agents and channel partners for Trad Fi products in target markets-Establish and manage a multi-level agent system, formulate channel incentive policies, and drive agents to continuously bring in valid trading users<br>User Conversion Strategy Execution-Develop differentiated BD promotion plans for different types of user groups (stock users in the crypto circle, traditional forex users, and traditional stock users)-Focus on promoting channel docking in the following directions:a. Crypto KOLs/Community Leaders: Rapidly Activate Trad Fi Trading Through Existing Agent Resourcesb. Forex Introducer Community (MT4/MT5 Vertical): Leverage the product's parity with MT5 to drive mass migrationc. Traditional stock margin trading/private equity institutions: Exploring conversion paths for existing customers<br>Market Intelligence and Competitive Analysis-Track regulatory updates, competing product movements, and changes in user demands in the market, and provide timely feedback to the operations and product teams-Develop a regional BD-specific strategy tailored to the strong short-selling demand in the Middle East market<br>XFN Collaboration-Collaborate with the operations team to design channel-exclusive campaigns (such as trading competitions and rebate incentives) to boost channel engagement-Communicate product requirements from agents and users to the product team, and drive the iteration of Trad Fi features<br>Job Requirements Have sales/agent management experience in the foreign exchange industry (MT4/MT5 brokers) and are familiar with the resources of the foreign exchange agent circle Or have access to channel resources in the traditional stock/ margin financing industry, and understand the trading habits and needs of investor groups Knowledge of the crypto industry<br>Soft Skills Excellent business negotiation and resource integration capabilities, with the ability to independently manage the entire process from channel development to implementation and conversion Have a certain understanding of the crypto regulatory environment and user ecosystem in the Middle East market Strong self-motivation and adaptability to result-oriented performance assessments

About the Role The Contact Centre Agent will be responsible for managing customer interactions and ensuring a high level of satisfaction through effective communication and problem-solving.<br>Responsibilities Answer incoming calls and respond to customer inquiries professionally Make outbound calls for follow-ups when needed Provide accurate and complete information using company tools Handle complaints calmly and offer solutions within set timelines Keep records of interactions, process customer accounts, and file documents Follow company procedures and guidelines Escalate issues to the right department when necessary Meet individual performance targets and support overall team goals<br>Qualifications High school diploma or equivalent; further education is a plus.<br>Required Skills Fluency in Arabic and English (spoken and written)<br>Preferred Skills Experience in a customer service role Strong communication and interpersonal skills

<p><strong>Company Description</strong></p><p><br><strong>Join us at Accor, where life pulses with passion!</strong></p><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><p><strong>Hospitality is a work of heart,</strong><br><strong>Join us and become a Heartist®.</strong></p><p><br><strong>Job Description</strong></p><p><br>Being a Novotel &amp; Adagio Heartist is passionate about his profession and has the desire to satisfy customers, is proud of the brand and its mindset: As a CID Data Entry Agent, your main responsivity will be to update the guest's information in CID system.</p><ul><li>Update promptly (within two hours from guest arrival or departure) all guest information in the CID system (check in and check out) in the online system of the Novotel &amp; Adagio simultaneously.</li><li>Follow all relevant Front Office procedures linked to the CID system</li><li>Inform promptly the Manager or Supervisor whenever there are issues either with the system or with the data collected by the reception team</li><li>Maintain the CID log book every shift reporting the system status, count and any issues needs to be handed over or followed up</li><li>Ensure that all guest documentations are available and up-to-date</li><li>Helps encourage guest loyalty by developing friendly, personalized relationships</li><li>Ensures that administrative procedures never take priority over guest relations</li><li>Anticipates guests' needs and takes them into consideration</li><li>Deals swiftly, efficiently and sensitively to guest complaints and follows through by passing on the information to the respective department or Guest Services team</li><li>Conveys the brand and hotel image through his/her irreproachable attitude</li><li>Maintain an up to date knowledge of the hotel and local services</li><li>Report for duty punctually wearing the correct uniform and name tag</li><li>Maintain a high standard of personal appearance, hygiene and adhere to the hotel and department appearance standards</li><li>Read and understand the hotel’s Employee Handbook and adhere to the hotel’s rules and regulations in particular the policies and procedures relating to Fire, Hygiene, Health and Safety</li><li>Comply with local legislation as required</li><li>Respond to any changes in the department as dictated by the needs of the hotel</li><li>Attend training and meetings as and when required</li></ul><p><br><strong>Qualifications</strong></p><ul><li><br>Good interpersonal skills, guest oriented and service minded</li><li>Team spirit</li><li>Service focused personality is essential</li><li>Good presentation and confident speaking skills</li><li>Prior experience working with CID or a related system</li><li>Fluent in English &amp; Arabic</li></ul><p><br>&nbsp;</p>

About the Role The Contact Centre Agent will be responsible for managing customer interactions and ensuring a high level of satisfaction through effective communication and problem-solving.<br>Responsibilities Answer incoming calls and respond to customer inquiries professionally Make outbound calls for follow-ups when needed Provide accurate and complete information using company tools Handle complaints calmly and offer solutions within set timelines Keep records of interactions, process customer accounts, and file documents Follow company procedures and guidelines Escalate issues to the right department when necessary Meet individual performance targets and support overall team goals<br>Qualifications High school diploma or equivalent; further education is a plus.<br>Required Skills Fluency in Arabic and English (spoken and written)<br>Preferred Skills Experience in a customer service role Strong communication and interpersonal skills

UGC MANAGER — DTC PERFORMANCE MARKETING<br>Own creator sourcing. Build the pipeline. Find UGC that can perform. Location: Remote / Worldwide Employment: Part-Time or Full-Time Compensation: $1,500–$2,500 USD/month for full-time, depending on experience<br>JOB SNAPSHOTWe’re looking for an experienced UGC Manager to own creator sourcing and UGC acquisition across our DTC brands. Your primary outcome is straightforward:Consistently find strong UGC creators with the potential to produce paid social content that converts. This is not an organic social media or traditional influencer marketing role. You need to understand direct-response UGC, paid social creative, and what separates attractive content from content that actually performs.<br>ABOUT THE COMPANYWe operate DTC/e Commerce brands in a fast-moving, performance-driven environment. Creative is a major growth lever for us, so we need a consistent flow of fresh creators who can bring new hooks, angles, demographics, delivery styles, and concepts into our advertising pipeline. You’ll work closely with our Performance Marketing and Creative teams, using feedback from live ad performance and previous winning creatives to continuously improve the quality of creators we source. We care about what performs, not what simply looks good.<br>THE ROLEYou will own the creator sourcing pipeline from discovery and evaluation through outreach, negotiation, coordination, and content delivery. When the Creative Team needs a specific creator profile, you should know how to find them quickly. When existing sourcing channels become saturated, you should find new ones. When reviewing a creator, you should be able to form a strong opinion on whether they have the delivery, authenticity, relatability, energy, demographic fit, and creative instincts required to produce effective advertising. You are not here to send the Creative Team lists of creators to evaluate for you. You are here to develop the judgment required to consistently identify strong talent yourself.<br>RESPONSIBILITIESYou’ll be accountable for:• Owning creator sourcing end-to-end so there is always a healthy pipeline of fresh UGC available for testing.• Finding creators against specific briefs, including demographics, personas, creative angles, delivery styles, and campaign requirements.• Evaluating creators through a performance marketing lens, looking beyond production quality to assess hooks, delivery, authenticity, relatability, energy, and advertising potential.• Managing the creator process from outreach to delivery, including communication, follow-up, negotiation, coordination, and pipeline management.• Expanding our sourcing engine by proactively discovering new platforms, networks, communities, and sourcing methods instead of depending on one marketplace.• Maintaining a structured internal creator database, including promising talent and proven performers we can work with repeatedly.• Learning from winning and losing creatives and applying those insights to future creator selection.• Working closely with Performance Marketing and Creative when campaigns require specific creator profiles.• Moving quickly when new creator needs emerge and preventing sourcing from becoming a bottleneck. This is ownership of the creator pipeline, not simply creator outreach.<br>WHAT SUCCESS LOOKS LIKEYou’re winning when:• The creators you source contribute to UGC that successfully performs and scales through paid advertising.• The Creative Team consistently has access to strong new creators without having to chase sourcing.• Creator sourcing is never a bottleneck for creative production or testing.• You can quickly source quality candidates for specific demographics, personas, angles, or briefs.• The average quality of creators entering our pipeline improves over time.• We develop a growing internal network of proven creators we can repeatedly work with.• You use performance feedback to sharpen your creator selection rather than repeating the same sourcing approach.• The team trusts your judgment when you recommend a creator. The goal isn’t to source the most creators. It’s to consistently source the right creators.<br>REQUIRED EXPERIENCEThis role requires previous DTC/e Commerce experience. You should have:• Previous experience sourcing and managing UGC creators for a DTC/e Commerce brand.• Strong understanding of performance marketing creative and direct-response UGC.• Experience working around paid social, particularly Meta advertising creative.• Ability to evaluate whether a creator has genuine advertising potential, not simply strong production quality.• Strong understanding of hooks, delivery, authenticity, relatability, energy, demographics, and other variables that influence UGC performance.• Experience sourcing creators through multiple platforms, networks, communities, and outreach methods.• Confidence conducting high volumes of proactive creator outreach.• Experience managing creator communication, follow-up, and negotiations.• Strong organizational skills and the ability to maintain a large active creator pipeline.• Clear communication and the ability to move quickly without requiring constant direction. This role is best suited to someone who already understands the fundamentals of performance UGC and can operate independently.<br>TOOLS / ENVIRONMENTYou’ll work across:• Creator marketplaces and sourcing platforms• Social platforms and creator communities• Creator databases and pipeline management systems• Outreach and communication tools• Internal creative briefs and performance data• Collaboration systems used by our Creative and Performance Marketing teams We don’t care whether you’ve used one specific creator platform. We care whether you know how to find great creators regardless of where they are.<br>COMPENSATION & BENEFITS$1,500–$2,500 USD/month, depending on experience. We’re open to both part-time and full-time arrangements for the right person. The role is remote and open to candidates worldwide. HIRING PROCESSOur process is designed to assess how you think about creators, not just how well you interview.1. Application Review We review your relevant DTC/e Commerce and UGC experience.2. Interview We dig into your sourcing process, performance creative knowledge, and previous experience.3. Practical Evaluation / Test Task You may be asked to assess or source creators against a specific brief.4. Offer If there’s a strong fit, we move quickly.<br>WHO THRIVES HEREYou’ll thrive if you:• Naturally develop strong opinions about why one creator will outperform another.• Think about UGC through the lens of advertising performance, not aesthetics alone.• Are resourceful and enjoy finding talent other people overlook.• Don’t stop sourcing because you’ve exhausted one marketplace.• Can take a brief and run with it without needing constant approval.• Enjoy building systems, databases, and relationships that make future sourcing faster.• Actively learn from ad performance and use that feedback to improve your judgment.• Move quickly and take ownership when something is blocking creative production.<br>WHO WILL STRUGGLEThis role is not a fit if you:• Send generic lists of creators without understanding whether they fit the brief.• Think good UGC simply means polished or aesthetically pleasing videos.• Only have influencer marketing or organic social media experience.• Depend entirely on one creator marketplace.• Need the Creative Team to tell you whether every creator is good or bad.• Have never worked around performance marketing or paid social creative.• Prefer waiting for instructions instead of proactively solving sourcing problems. You should be able to look at a creator’s previous work and form a clear, informed opinion on whether they have the potential to produce advertising content that converts.<br>APPLYIf you understand DTC performance creative, know how to identify creators with real advertising potential, and can build a consistent pipeline of UGC talent, we want to hear from you. Apply here: https://forms.gle/EJpnx Mhowu VQVRVv9When applying, include details of your previous DTC/e Commerce UGC experience and the creator sourcing methods you’ve used.<br>We’re not looking for someone to build creator lists. We’re hiring someone to own the UGC creator pipeline.<br>Please note: Due to the volume of applications, only shortlisted candidates will be contacted.

We are seeking a qualified and experienced Specialist in Critical Care Medicine to join a leading hospital/healthcare facility in Dubai.<br>Key Responsibilities:<br>Provide comprehensive medical care to critically ill patients in the ICU. Assess, diagnose, and manage patients with complex and life-threatening medical conditions. Manage patients requiring mechanical ventilation, hemodynamic monitoring, and advanced critical care support. Perform and assist with critical care procedures as per clinical privileges and competency. Monitor patients' clinical progress and develop appropriate treatment plans. Collaborate closely with multidisciplinary teams, including physicians, surgeons, nurses, respiratory therapists, and other healthcare professionals. Respond effectively to medical emergencies and participate in resuscitation and stabilization of critically ill patients. Ensure accurate and timely documentation of patient assessments, treatment plans, and clinical outcomes. Follow hospital policies, infection-control standards, patient-safety protocols, and evidence-based clinical guidelines. Participate in clinical audits, quality-improvement initiatives, and continuing medical education.<br>Requirements:<br>Medical degree from a recognized medical institution. Recognized postgraduate qualification in Critical Care Medicine / Intensive Care Medicine or an accepted related specialty. Relevant clinical experience in critical care/ICU. Good professional standing and strong clinical and communication skills.<br>What We Offer:<br> Competitive salary and benefits Opportunity to work with a reputed healthcare organization in Dubai Professional growth and career development Multidisciplinary and professional working environment<br>Interested candidates are invited to send their updated CV for consideration.<br>#Hiring #Critical Care #Intensive Care #ICU #Critical Care Medicine #Specialist Doctor #DHA #DHALicense #Dubai Jobs #UAEJobs #Doctor Jobs #Healthcare Jobs #Medical Jobs #Dubai Healthcare