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Role Overview: <br><br>The Contact Center Agent will serve as the primary point of contact for homeowners, residents, and prospective clients, ensuring a seamless customer experience throughout the property journey. The role focuses on delivering high-quality service, resolving inquiries efficiently, and maintaining strong relationships that reflect the brand’s standards.<br><br>Key Responsibilities<br><br>Act as the first point of contact for customer inquiries, requests, and complaints related to properties and community services. Provide accurate information on property details, handover processes, documentation, and community guidelines. Handle customer concerns professionally and resolve issues in a timely manner, escalating when required. Coordinate with internal departments (Sales, Property Management, FM, and Handover teams) to ensure smooth service delivery. Maintain detailed records of customer interactions, requests, and resolutions within CRM systems. Support post-sales services, including unit handovers, documentation follow-ups, and client orientation. Monitor service standards and contribute to continuous improvement initiatives to enhance customer satisfaction. Assist in community engagement activities and events to strengthen resident relationships. <br><br>Qualifications & Experience<br><br>Bachelor’s degree in Business Administration, Communications, or a related field (preferred). Minimum 2–4 years of experience in customer service, preferably within the real estate or property sector. Strong understanding of property-related processes such as sales support, handover, and client relations is an advantage. <br><br>Skills & Competencies<br><br>Excellent client-facing and relationship management skills. Strong problem-solving abilities with a proactive, solution-oriented mindset. Ability to manage multiple requests while maintaining attention to detail. Effective communication skills in Arabic and English (spoken and written). High level of professionalism, empathy, and customer-centric approach. Familiarity with CRM systems and Microsoft Office applications.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Guest Service Agent is responsible for welcoming and bidding farewell to residents and guests in a friendly and caring manner, in accordance with Kempinski's procedures and standards.&nbsp; They must always display a professional and positive image of the residence, as they play a crucial role in the first and last impression that residents and guests receive.<br><br>Under the guidance of the Front Desk Manager<br><ul><li>Welcoming arriving residents &amp; guests as well as assist departing residents &amp; guests in a friendly and caring manner according to the Kempinski standards.&nbsp;</li><li>Answer all residents &amp; guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and takes appropriate actions or refer the matters to the relevant persons to handle.&nbsp;</li><li>May be handling but not exclusively confidential information &amp; messages, residents &amp; guests calls, organizing different services or dealing with a complaint.&nbsp;</li><li>Supports and assists other departments.</li><li>Ensures that all residents &amp; guests receives prompt, cordial attention and personal recognition and resolves related problems.</li><li>Inform and co-ordinate with other operating departments matters which may concern them.</li><li>Check all correspondence of the day’s arrivals to familiarize with arrived and arriving residents &amp; guests and their needs, follows up as required.</li><li>Maintains appropriate standard of conduct, dress, uniforms, hygiene, appearance and posture.</li><li>Ensures that all residence information is kept accurately and up to date.</li><li>Promotes in house sales and facilities to maximize residence revenues.</li><li>Understands and carries out duties in line with Residence Emergency Procedures.</li><li>Co-ordinates/assists security personnel in all related matters.</li><li>Responds promptly to any operational requests from residence sections.</li><li>Conduct efficient hand-over with coming team member.</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the residence.</li></ul> </div>

Additional Information<br><br>Job Number 26097864<br><br>Job Category Rooms & Guest Services Operations<br><br>Location PO Box 91888 Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities. Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with owners’ reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in logbooks.<br>Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all Residence owners and their guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Adhere to the highest standards of The Ritz-Carlton service excellence.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

( 10679 )<br><br>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.<br><br>Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.<br><br>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Reservations Agent to join the One&Only team at One&Only Royal Mirage Hotel in Dubai.<br><br>With the global growth of our brands, you will be an integral part of the Resort’s success and your role goes beyond developing potential relationships where you will ensure to match the guest’s needs by promoting and selling the benefits and features of the hotel, whilst assisting guests with their reservations and requests. To receive and process reservations in a professional and efficient manner and to provide accurate commentary to all other departments.<br><br>Key Duties And Responsibilities<br><br> A commitment to a sense of urgency, immediacy, and total responsiveness. Anticipate guest needs and address them in a refreshing, respectful and polite manner. Demonstrate a willingness to “go the extra mile” to exceed guest expectations. All reservations are processed accurately and efficiently. All relevant details are recorded accurately e.g., payment details. Confidentiality of information is always maintained. Ensure to remain aware at all times of what packages are on offer and which tiers to sell at and communicate specials and promotions to guests. To utilize “preferences”, “traces “and comments to ensure that the relevant departments are kept updated with regards to any preferences made by guests e.g. transport, wine, cots, allergenic pillows etc. To ensure that all relevant administration is kept updated at all times. <br><br>He/She must be highly qualified and must have at least 1-2 years’ experience in an upscale luxury hospitality industry or five-star hotels. He/She must have reservations background with strong attention to details and analytical skills, must be able to work under pressure and meet strict deadlines with excellent spoken and written communication skills in English and/or another language. Computer literate including relevant software and experience in using a Opera system. Middle East/GCC experience is an advantage.<br><br>At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.<br><br>We Thank You for your interest at Kerzner – The One&Only Resorts.<br><br>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

<p>An established organization is seeking qualified and customer-focused candidates for the position of Passenger Service Agent. The role involves assisting passengers throughout airport processes, including check-in, boarding, arrivals, baggage services, and special assistance, while maintaining high standards of customer service, safety, and operational efficiency.</p> <p>Key Responsibilities:</p> <p>Welcome and assist passengers at designated airport service areas.<br /> Perform passenger check-in and verify travel documents and boarding information.<br /> Issue boarding passes and provide accurate flight-related information.<br /> Assist passengers with boarding procedures and gate operations.<br /> Handle passenger inquiries regarding flights, gates, delays, and other airport services.<br /> Assist passengers with baggage check-in, tagging, and related procedures.<br /> Support passengers requiring special assistance, including passengers with reduced mobility.<br /> Monitor passenger queues and help maintain smooth passenger flow.<br /> Coordinate with ground handling teams and other airport departments.<br /> Assist with arrival and departure procedures as assigned.<br /> Report baggage, passenger, or operational irregularities to the appropriate supervisor.<br /> Follow airport security, safety, airline, and ground-handling procedures at all times.<br /> Maintain professional grooming, communication, and customer-service standards.<br /> Complete required operational documents, reports, and records.<br /> Work effectively during busy periods, flight disruptions, and changing operational requirements.</p> <p>Requirements:</p> <p>Diploma or Bachelor&#8217;s degree is preferred.<br /> Previous experience in airport, airline, ground handling, hospitality, or customer service is an advantage.<br /> Good spoken and written English communication skills.<br /> Excellent customer service and interpersonal skills.<br /> Professional appearance and positive attitude.<br /> Good problem-solving and communication abilities.<br /> Basic computer skills, including Microsoft Office.<br /> Ability to work under pressure and follow procedures accurately.<br /> Physically fit and able to work in an airport environment.<br /> Willingness to work rotating shifts, weekends, and public holidays.<br /> Airport or ground-handling training is an advantage.</p> <p>Candidates meeting the above requirements may send their updated CV to:<br /> Email: Psinfo1990@gmail.com</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Agent, Wellness Experience</span></span></span>&nbsp;<br><span><span>(<span>20474</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br><p><span><strong>About the Role</strong></span></p><br> <p><span>The Wellness Experience Agent is responsible for, but not limited to, warmly welcoming all guests to the Spa &amp; Wellness facility or via all means of contact points (spa concierge desk in hotel lobby, via email, telephone, and all reception desks in the wellness facility), to be knowledgeable on all services (benefits, duration, pricing) offered and all products and accessories for sale at the Spa Boutique. The Wellness Experience Agent is the first point of contact, and as such are required to acknowledge all guests, maintain an approachable, friendly and professional demeanor, ask questions and inquire about guests sensitive and personal information, and then accurately make all reservations, check guests in and out, ensure accurate billing, seamlessly co-ordinate and communicate guest requests and movement within the facility, and deliver a 5 star guest experience.</span></p><br> <p><span><strong>Key Duties and Responsibilities</strong> </span></p><br> <ul> <li><span>To warmly welcome all guests via various contact points, engage, be approachable, actively listen, and have a very open, personable personality.</span></li> <li><span>Must be confident to work in a fast-paced environment but appear calm, and handle and communicate on a variety of very personal issues or medical concerns without judgement or reaction. Must be able to systematically and methodically process information and then co-ordinate multiple tasks and actions between guests and spa colleagues.</span></li> <li><span>Must genuinely enjoy assisting and helping guests get the most out of their spa experience, from beginning to end and beyond.</span></li> <li><span>Must have good telephone skills and follow telephone etiquette and call structure required at the spa.</span></li> <li><span>To ensure they learn, retain and be able to explain all services details offered at the Spa, Salon and Fitness Centre – duration, pricing, features and benefits and be able to make recommendations or help guests connect their needs and wants with services offered.</span></li> <li><span>To ensure they learn, retain and be able to explain all products and accessories at the Spa, Salon and Fitness boutique to recommend the best home care products and routines for guests and achieve set sales targets each month.</span></li> <li><span>To ensure they communicate effectively all detailed information to therapists and attendants that they have gained from guests, so the guest never has to re-explain the same information and so that preparation can be made for the guest in advance.</span></li> <li><span>Must be aware and cognizant of maintaining an extremely neat, organized workspace, being vigilant in maintaining guests’ data information privacy always.</span></li> <li><span>Be meticulous with the input of guest information into the spa software system and ensure accurate billing.</span></li> <li><span>Ensure to keep confidentiality of all guest information.</span></li> <li><span>Assist in the operations of all spa departments as required: including boutique, inventory, changing rooms and spa relaxation areas and be flexible in changing work locations as scheduled.</span></li> <li><span>Report dysfunctional equipment to Manager or Director, Wellness and input into HOTSOS, liaise with facilities team.</span></li> <li><span>&nbsp;To maintain inventory of supplies, spa menu’s and collateral for the operations of the spa reception, ensuring aroma and ambience of the workspace is always set up to welcome guests.</span></li> <li><span>Will be expected to assist various demonstrations and events.</span></li> <li><span>To maintain a high standard of appearance and personal hygiene as lay down by the Director, Wellness.</span></li> <li><span>Required attendance to a variety of trainings and workshops.</span></li> <li><span>Must have the ability to courteously interact and answer all hotel related questions with guests.</span></li> <li><span>To be adaptable and accountable for all actions.</span></li> <li><span>Responsible for all administrative procedures to ensure that the spa is run professionally and in accordance with Health and Safety policy.</span></li> <li><span>Ensure the completion of confirmation phone calls, emails and messages for the next business day</span></li> <li><span>Print confirmation letters and pull files for the next business day.</span></li> <li><span>To communicate all messages promptly and to keep the Manager-On-Duty informed as to any complaints.</span></li> <li><span>To organize appointment scheduling to maximize use of time and profitability whilst ensuring that the client needs are of first importance.</span></li> <li><span>To assist in the smooth flow of the guest journey throughout the day.</span></li> <li><span>To perform opening and closing duties.</span></li> <li><span>To have a thorough understanding of spa system (SpaSoft), it’s capabilities and to record additional information as required by the Wellness Director.</span></li> <li><span>To keep an accurate log on any turn-away guests and maintain an active waiting list for all spa &amp; fitness services.</span></li> <li><span>Prepare gift certificates, gift cards and make pre-payment arrangements.</span></li> <li><span>To attend daily line-ups, weekly and monthly spa meetings.</span></li> <li><span>Perform any tasks as assigned by the Management.</span></li> <li><span>Be flexible in working schedules as per resort requirements.</span></li> <li><span>Comply with the Spa Grooming Policy and maintain personal hygiene while embodying a healthy lifestyle.</span></li> <li><span>Smoking (including e cigarettes and vaping) is prohibited by all Spa Division employees whilst on duty including while on breaks.</span></li> <li><span>As role models for a healthy lifestyle, personal wellbeing is paramount – general fitness, adequate rest, positive outlook.</span></li> </ul> <p><strong><span>About You&nbsp;</span></strong></p><br> <ul> <li><span>Previous experience in either a high-end day spa, resort or hotel spa, or alternatively, prior work history in front office, guest relations, club lounge, hotel reservations or similar environment highly regarded. Will also consider background in retail particularly skin care products or as a medical receptionist.</span></li> <li><span>A good grasp of Microsoft office and basic computer literacy</span></li> <li><span>Excellent grooming, eye contact, natural smile, confident posture a must.</span></li> <li><span>Must be willing to stand for extended periods of time and have excellent telephone questioning and listening skills.</span></li> </ul> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.</p> <h4>About the role:</h4> <p>The Guest Experience Agent welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards. This role is part of the front office, reporting into the front office manager.</p> <h4>What you will do</h4> <ul> <li>Welcome and register hotel guests, explaining the accommodations and establishing credit or method of payment.</li> <li>Check guest out of the hotel, preparing and explaining the bill.</li> <li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.</li> <li>Assist guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li> <li>Respond to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone.</li> <li>Resolve guest complaints, and find opportunities to recognize and personalize the service experience for all guests.</li> </ul> <h4>What you bring</h4> <ul> <li>1+ years’ experience working within a luxury hotel or similar environment is considered an asset.</li> <li>Excellent interpersonal skills and communication skills.</li> <li>Cross cultural sensitivity, and customer service orientation.</li> <li>Guest centricity and understanding the importance of guest’s preferences.</li> </ul> <h4>What we offer</h4> <ul> <li>Work authorization.</li> <li>Competitive tax-free salary and service charge.</li> <li>End of service gratuity.</li> <li>Complimentary full board living accommodation in a high quality, well-resourced staff housing.</li> <li>Vibrant fitness facilities including gym and swimming pool.</li> <li>Free transportation to and from work.</li> <li>Medical and life insurance.</li> <li>Paid annual leave.</li> <li>Paid home leave tickets.</li> <li>Social and sporting events.</li> <li>Learning & development programs.</li> <li>Career opportunities and international transfer.</li> <li>And more…</li> </ul> <h4>Schedule & hours</h4> <p>6 days per week over 48 working hours</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>If you’ve got the charm, we’ve got the front desk! Join our fun and friendly gang as a Guest Service Agent.&nbsp;</span></span></p><br><p><span><span>About Us</span></span></p><br><p><span><span>A little curiosity can take you anywhere. So, at Hotel Indigo ®, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighborhood, infused with intriguing design and local flavors. Where every day brings new discoveries, fresh experiences, and unexpected ideas.</span></span></p><br><p><span><span>The hotel boasts 269 tastefully decorated rooms, each thoughtfully designed to reflect the hotel’s neighborhood story, the story of Dubai Creek.&nbsp;</span></span></p><br><p><span><span>And just like our hotels, no two colleagues are the same. So, we’re curious about YOU. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighborhood story to life? At Hotel Indigo® hotels,&nbsp;</span><span>we’re</span><span> excited to meet spirited characters who can delight the most curious guests.</span></span></p><br><p><span><span>Your Day to Day</span></span></p><br><p><span><span>We’re not just after someone to stand behind a desk – we’re looking for a people person, someone who brings good vibes, quick thinking, and a big smile to every shift.&nbsp;</span></span></p><br><p><span><span>As a Guest Service Agent, you’ll be welcoming guests like old friends, handling check-ins, check-outs, room keys, payments, and all the little details in between. You’ll be answering questions, solving mini-mysteries (like “where’s the best karak around here?”), and connecting the dots across departments to keep things flowing smoothly. You’ll work closely with Housekeeping, Engineering, and the rest of the Front Office gang to make sure everything’s running like clockwork.&nbsp;</span></span></p><br><p><span><span>Expect to be on your feet, think on the fly, and bring your personality to the role, because we’re big on character, not cookie-cutter service. Bonus points if you’ve got a talent for remembering guest names, love sharing cool local tips, or know how to turn a challenging check-in into a glowing review.</span></span></p><br><p><span><span>What We Need From You</span></span></p><br><p><span><span>We want someone who’s confident, friendly, and not afraid to roll up their sleeves. If you’ve worked in a front desk or guest-facing role before, great! If you’ve used Opera PMS, even better. But more than anything, we want someone who’s all about people. You’ll need to juggle a few things at once, stay calm when it’s busy, and always be ready with a “no problem, we’ve got you.” Fluency in English is a must, and if you speak any other languages, that’s a nice plus. You’ll need to be flexible with shifts and bring a good attitude no matter what time of day it is. We’re a creative, curious, slightly quirky bunch, so if you’ve got a little edge and a big heart, you’ll feel right at home.</span></span></p><br><p><span><span>What We Offer</span></span></p><br><p><span><span>Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you. We’ll reward all your hard work with a great salary and benefit package.</span></span></p><br><p><span><span>What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start with IHG, be involved and grow. So, whoever you are, whatever you love doing, bring your passion to IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p>A World leader in air cargo. We possess a geographical advantage that enables us to reach over 140 destinations across 6 continents. We are able to cater to two-thirds of the world’s population in just 8 hours and serve major international trade regions quickly and efficiently. Our SkyCargo group works in partnership to facilitate global trade and connect customers with their destinations. We have a young, efficient, wide-bodied fleet, with ample capacity to transport cargo through our state-of-the-art, multi-airport hub in Dubai and adapt to our customers ever-changing needs.</p><br><br><p>As a Cargo Operations Agent, you will be responsible for the efficient and quality handling and processing of all cargo, courier and mail within an assigned area of cargo warehouse/airside operations to achieve service delivery and efficiency targets whilst ensuring safety and security compliance.</p><br><br><p>In this role, you will;</p><br><br><ul><li>Direct a team through the handling and/or processing of cargo, courier and mail activities in accordance with safety, quality and efficiency standards. Provide safety awareness briefings to assigned team so that work is carried out safely.</li><li>Inspect, verify and count goods at every point of delivery, acceptance, breakdown and build-up to ensure that goods conform to relevant standards and update information in Skychain with shipment details to enable customers to track the status of their shipment.</li><li>Liaise with government authorities such as customs, health or police to ensure the timely movement of all cargo, courier and mail.</li><li>Ensure at all times that the handling of shipments of dangerous goods fully comply with the current edition of the IATA Dangerous Goods Regulations and that the handling of time and temperature sensitive/pharmaceutical shipments demonstrates compliance to the EU GDP requirements.</li><li>Perform the process of acceptance, delivery, build-up and breakdown, monitoring of ULD/AWB JNG and QRT on airside, with the required connection window.</li><li>Plan the loading of cargo product into ULD's bulk on the assigned aircraft in accordance with given priorities and the volume and payload available to achieve the optimum utilisation of capacity.</li><li>Advise and validate any deviations from planned cargo uplift requirements so that amendments can be implemented to minimise the impact of deviations on service standards and revenue generation.</li><li>Inspect ULD's and ancillary cargo equipment reporting deficiencies for defect rectification in order to maintain safety standards, prolong equipment life and reduce replacement costs. Check for and monitor cargo irregularities and discrepancies (damage, loss, etc), initiate preventive/corrective actions to minimise costs rising from claims.</li><li>Monitor the offloading/unloading of cargo from/onto arriving/departing flights, checking for irregularities and/or deviations from standard policies and procedures and advising as necessary.</li><li>Monitor the delivery times of cargo from the ramp to the warehouse and subsequent processing to assure quality standards in respect of customer service detailing deviations in order to maintain and enhance product quality.</li></ul>Qualification<p>To be considered for this role, you must meet the below:</p><br><br><ul><li>Having completed 10 years of schooling or equivalent.</li><li>Having a minimum of 2 years of experience in a cargo / logistics environment.</li><li>Can communicate fluently in English (written and spoken).</li></ul><br><p>Additional consideration will be given to candidates who:</p><br><br><ul><li>Have knowledge of aircraft handling, ramp handling, and cargo terminal handling procedures.</li><li>Having a high level of knowledge and demonstrable competence in Good Distribution Practice (GDP) and Dangerous Goods handling.</li><li>Can utilize computer applications including MS Office effectively, with previous knowledge of cargo management system.</li></ul><p><span><span>We value diversity in our workforce and welcome applications from all qualified candidates, as we continue to strengthen gender diversity across our teams</span></span></p><br><br><br><p>At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always Fly Better. As one of the most recognised and admired brands worldwide, we take pride in driving innovation, efficiency, and excellence across everything we do.</p><br><br>Salary &amp; benefits<p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers </p><br><br><br> </div>

Job Description<br><br>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>This position is based at Al Maha Arjaan by Rotana Abu Dhabi.<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-<br><br> Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems Maintain the privacy of all guests by ensuring that no details of the guests are disclosed Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-<br><br>Understanding the Job<br><br>Taking Responsibility<br><br>Recognizing Differences<br><br>Customer Focus<br><br>Adaptability<br><br>Teamwork

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Cluster Reservations Agent, you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Provide exceptional customer service: Respond promptly and professionally to inquiries from guests and team members Secure individual bookings: Convert guest inquiries into confirmed reservations Maintain attention to detail: Record and process all reservations with accuracy Use proactive selling techniques: Maximize room sales by promoting hotel services and upgrades Support sales efforts: Respond to sales inquiries and help identify potential leads for future business opportunities<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Additional Information<br><br>Job Number 26116061<br><br>Job Category Rooms & Guest Services Operations<br><br>Location King Salman Bin Abdulaziz Al Saud Street , Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Restaurant Reservations Agent, One and Only One Za'abeel</span></span></span>&nbsp;<br> <span><span>(<span>20691</span></span></span>)</p><br> <p><span><span>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.&nbsp;</span></span></p><br> <p><br> <span><span>Behold the dawn of a new, all-encompassing resort experience in Dubai – One&amp;Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><span><strong>About The Role</strong></span></p><br> <p><span>To assist in maximizing restaurant revenue and occupancy, entering reservations into Sevenrooms and follow-up all reservations to ensure all bookings are guaranteed and confirmed. Be responsible for the entire reservation process by providing prompt, efficient, and responsive service to guests, to achieve a high level of guest satisfaction and organizational profitability in an environment of high individual morale. In addition to perform all such duties and to carry out all such responsibilities as may be assigned from time to time to ensure the highest level of personalized attention. Your main key duties and responsibilities will include:&nbsp;</span></p><br> <ul> <li><span>&nbsp; &nbsp; &nbsp;Provides prompt, courteous,&nbsp;and efficient service to all guests and callers,&nbsp;to&nbsp;achieve&nbsp;a high level&nbsp;of customer satisfaction&nbsp;</span></li> <li><span>&nbsp; &nbsp; &nbsp;On receiving reservations, ensures that they are immediately processed as per hotel standards in Sevenrooms, Opera, and Payment Online System</span></li> <li><span>&nbsp; &nbsp; &nbsp;Follows ‘Leading Hotels of the World’ Reservations Standards (reservation, accounting, and confirmation) without exceptions</span></li> <li><span>&nbsp; &nbsp; &nbsp;Handle Calls and Emails for Inbound and Outbound. Multiskilled in handling calls and emails at the same time</span></li> <li><span>&nbsp; &nbsp; &nbsp;Handles exclusive and non-exclusive group reservations; from inquiry to sending out proposals, reservation agreements, and group contracts</span></li> <li><span>&nbsp; &nbsp; &nbsp;Sends out all confirmations, regrets and replies within twenty-four hours of receiving the query</span></li> <li><span>&nbsp; &nbsp; &nbsp;Administrative tasks and generation of daily reports (Arrival Update,&nbsp;Group Function&nbsp;Sheets, Performance Update Report, Call Summary, Payment Masters, etc.)&nbsp;</span></li> <li><span>&nbsp; &nbsp;&nbsp;Gives top priority to correspondence that pertains to the current or next day</span></li> <li><span>&nbsp; &nbsp; &nbsp;Reads all reservation correspondence thoroughly for Special Instructions / Requests and ensures that the information is passed onto the respective restaurants/venues</span></li> <li><span>&nbsp; &nbsp;&nbsp;Communicates promptly and efficiently, customer complaints and compliments regardless of how small they may be&nbsp;</span></li> <li><span>&nbsp; &nbsp; &nbsp;Actively elicits guest preferences and feedback regarding restaurant services and initiates action on the same to maximize guest satisfaction</span></li> <li><span>&nbsp; &nbsp; &nbsp;Assisting guests or clients in arranging site inspection schedules with the F&amp;B Events and Group Manager</span></li> <li><span>&nbsp; &nbsp; &nbsp;Ensures proper record keeping and documentation as per statutory and organizational requirements&nbsp;</span></li> </ul> <p><span><strong>About You:</strong></span></p><br> <ul> <li><span>&nbsp; &nbsp; &nbsp;Minimum 2&nbsp;years experience&nbsp;in acknowledged resorts and hotels as Agent, Reservations&nbsp;</span></li> <li><span>&nbsp; &nbsp; &nbsp;Strong&nbsp;Teamwork&nbsp;Skills&nbsp;</span></li> <li><span>&nbsp; &nbsp; &nbsp;Strong&nbsp;Communication Skills&nbsp;</span></li> <li><span>&nbsp; &nbsp; &nbsp;Knows Opera/ Opera Cloud&nbsp;&amp;&nbsp;Sevenrooms&nbsp;</span></li> <li><span>&nbsp; &nbsp; &nbsp;Speaks English Fluently&nbsp;</span></li> </ul> <p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

Job Location:<br><br>Anantara The Palm Dubai Resort<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>Key Duties And Responsibilities<br><br>Employees at Anantara the Palm always find new ways to look after the business, their guests and associates. Within this, the key responsibilities for this position are:<br><br>Clearly understand the concept of guest services centre being the one point of contact for guests. Ensure adherence to proper and prompt handling of calls, prompt handling of all guest requests through FCS e-connect, message handling, compliance with request as per LAOP and usage of standard phraseology Is updated of VIP/RSVP etc. and repeat guest list. Perform duties of guest services when necessary. Maintain order in guest service centre area and provides communications facilities in case of emergency, during emergencies handles all communications until ordered to leave the premises by a superior except in case of imminent personnel danger. Is aware of all the characteristics of the resort, the names, positions and responsibilities of each division head and department head, the extension numbers and the use, location of equipment. Ensure that traffic sheet for telephone / fax are correct before sending to the accounting dept. Ensure immediate transmission of invoices to the cashiers / front desk. Has complete knowledge of the resort and services, including villa types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties. (especially the competition) Ensures that all guest requests are channelled correctly and followed upon effectively. Conduct courtesy calls to in-house guests to ensure follow up on requests. Is able to route all incoming calls quickly and efficiently without keeping the caller waiting. Assist in all the other areas of Front office as and when necessary, especially all Guest Service Centre Agents are responsible to assist CID data related task during the absence of CID Agent. Handling all CID related messages, information as a link between the resort and CID police department, monitoring and correcting discrepancy between two parties. Follow procedure of shift handover between colleagues with regards to day-to-day operation. Ensure that all checked in rooms/check out rooms are also checked in/out CID police report system. Update promptly and correctly all guest data in CID online system Is proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience. Maintain knowledge and abiding by all Company Policies in relation to Front Office e.g. Refunds and Cancellations and ensuring they are correctly communicated to guests if required. Participate in training programs for the Front Office Department as scheduled. Possesses a positive upbeat personality with a desire to deliver outstanding customer service to our guests. Is detail oriented. Ensure that all correspondence are processed within the set times and handled correctly according to the procedures. Report and maintain accurate records with documents on incidents occurring at the resort and keeps superior briefed at all times.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Company Description<br><br>A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner Assess First prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.<br><br>Job Description<br><br>We invite you to join the world of luxury hospitality at Fairmont Dubai as our new Cluster Reservations Agent. At Fairmont Hotel Dubai, all Guest service has the potential to create a lasting memory when it is delivered with warmth and sincerity. Be an ambassador for our brand as a Reservations Agent, where the engaging and anticipative service you provide over the telephone will make our guests feel valued and reflect the exceptional hotel experience to come. Every day brings new challenges, new experiences and a chance to work with the best in the industry. Our Guests recognize and appreciate the personal level of service they receive when making reservations with the Cluster Reservation Team.<br><br>Key Responsibilities<br><br>Reporting to the Manager, Cluster Reservations, responsibilities and essential job functions include but are not limited to the following:<br><br>Understand the key principles of FRHI Pricing Strategies and Revenue Management Handling reservation management including managing blocks, chasing rooming list from Sales team & clients, inventory management for groups, ensuring accurate billing instructions and managing group rates codes. To have a general understanding of Groups Management - including cut off dates, blocking and booking policies and procedures Maximize rooms revenue through the conversion of telephone calls into sales Utilize effective upselling techniques Understand and take reservations to support the revenue management strategies employed by Cluster Reservation Manager. Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities whenever required. Understand Revenue Management strategies, sell levels and sell directed rates and is able to apply these methods to offer as per available Hotel inventory. Ensure reservations meet the property standards in terms of accuracy of data and guest satisfaction Complete understanding and effective execution of current and new RM tools, includes Opera PMS/S&C. Be involved in all property PMS Conversions Be fully conversant with all market segments and rate plans used across all distribution channels and to be flexible in sales technique through offering the right product to the right customer at the right time. Support the Cluster Reservation Manager with ad-hoc projects as required Follow department policies, procedures and service standards<br><br>Qualifications<br><br>Highly responsible & reliable Ability to work cohesively as part of a team Previous Reservations experience required Computer literate in Microsoft Window applications required Previous Opera Property Manager System experience required Luxury hotel sales experience, having had varied market mix experience Proficient in English language (Verbal and written), second language is an asset Ability to focus attention on guest needs, remaining calm and courteous at all times Must be able to handle multitude of tasks in an intense, ever changing environment while remaining calm, collective and accurate<br><br>Additional Information<br><br>What Is In It For You<br><br>Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities Career development opportunities with national and international promotion opportunities. The sky is your limit Join our team and enjoy a range of exclusive colleague perks, including discounted rates in Accor worldwide for you and your family, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.<br><br>Our Values <br><br>Respect<br><br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. <br><br>Excellence<br><br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.<br><br>Belonging<br><br>We celebrate our differences. We support each other and we always stand together.<br><br>Empowerment<br><br>We have authority to take initiative and anticipate moments that create unforgettable experiences. <br><br>Integrity<br><br>We build trust through mutual respect and being authentic.<br><br>Our Commitment To Diversity & Inclusion<br><br>Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.<br><br>Why work for Accor?<br><br>We are far more than a worldwide leader. 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About This Opportunity<br><br>We're working with a leading foundational AI lab to find experienced school principals who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.<br><br>We're looking for school principals with 4+ years teaching, instructional coaching, or school administration in a K-12 setting to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: unit and lesson plans, curriculum maps and pacing guides, parent-teacher conference notes, student progress report narratives, classroom management plans, and school improvement and professional development materials.<br><br>Compensation: $80/hour<br><br>Commitment: Flexible, 5-20 hours per week (or more if desired)<br><br>Location: Fully remote, work on your own schedule<br><br>Start date: ASAP<br><br>Qualifications<br><br> 4+ years teaching, instructional coaching, or school administration experience in a K-12 environment Direct ownership of curriculum planning, parent communications, or school improvement documentation, with fluency in standards-aligned instructional design Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail<br><br>About Ethos<br><br>Ethos is a new expert network built by a McKinsey/Soft Bank/Deep Mind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.<br><br>Key Requirements<br><br>4+ years teaching, instructional coaching, or school administration experience in a K-12 environment Direct ownership of curriculum planning, parent communications, or school improvement documentation, with fluency in standards-aligned instructional design Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail

About This Opportunity<br><br>We're working with a leading foundational AI lab to find experienced heads of school who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.<br><br>We're looking for heads of school with 4+ years teaching, instructional coaching, or school administration in a K-12 setting to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: unit and lesson plans, curriculum maps and pacing guides, parent-teacher conference notes, student progress report narratives, classroom management plans, and school improvement and professional development materials.<br><br>Compensation: $80/hour<br><br>Commitment: Flexible, 5-20 hours per week (or more if desired)<br><br>Location: Fully remote, work on your own schedule<br><br>Start date: ASAP<br><br>Qualifications<br><br> 4+ years teaching, instructional coaching, or school administration experience in a K-12 environment Direct ownership of curriculum planning, parent communications, or school improvement documentation, with fluency in standards-aligned instructional design Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail<br><br>About Ethos<br><br>Ethos is a new expert network built by a McKinsey/Soft Bank/Deep Mind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.<br><br>Key Requirements<br><br>4+ years teaching, instructional coaching, or school administration experience in a K-12 environment Direct ownership of curriculum planning, parent communications, or school improvement documentation, with fluency in standards-aligned instructional design Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>GEMS Winchester Private School Fujairah is looking to employ Middle School Science Teacher, to join the team.</p> <p>What we are looking for:</p> <p>Successful candidates applying for a job with GEMS Education in Fujairah should demonstrate a strong commitment to excellence in teaching and learning, along with a passion for global education. You should possess relevant qualifications, experience in international and British curricula, and excellent communication skills. GEMS values educators who are innovative, adaptable, and dedicated to creating a positive and inclusive learning environment. Additionally, candidates should align with the school’s mission and values, contributing to its reputation for high academic standards and holistic student development. Successful candidates should also exhibit strong teamwork and leadership skills, actively collaborating with colleagues, parents, and the wider school community to enhance the learning experience.</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> 787 </div> </div>

About This Opportunity<br><br>We're working with a leading foundational AI lab to find experienced educators who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.<br><br>We're looking for K-12 teaching and school leadership professionals with 4+ years teaching, instructional coaching, or school administration in a K-12 setting to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: unit and lesson plans, curriculum maps and pacing guides, parent-teacher conference notes, student progress report narratives, classroom management plans, and school improvement and professional development materials.<br><br>Compensation: $80/hour<br><br>Commitment: Flexible, 5-20 hours per week (or more if desired)<br><br>Location: Fully remote, work on your own schedule<br><br>Start date: ASAP<br><br>Qualifications<br><br> 4+ years teaching, instructional coaching, or school administration experience in a K-12 environment Direct ownership of curriculum planning, parent communications, or school improvement documentation, with fluency in standards-aligned instructional design Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail<br><br>About Ethos<br><br>Ethos is a new expert network built by a McKinsey/Soft Bank/Deep Mind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.<br><br>Key Requirements<br><br>4+ years teaching, instructional coaching, or school administration experience in a K-12 environment Direct ownership of curriculum planning, parent communications, or school improvement documentation, with fluency in standards-aligned instructional design Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail