School agent Jobs

<p>We are looking for an organized and responsible Assistant Librarian to support daily library operations.</p> <p>Position: Assistant Librarian<br /> Location: UAE</p> <p>Key Responsibilities:<br /> Assist students, teachers, and visitors with library services.<br /> Organize, arrange, and maintain books and other library materials.<br /> Manage book check-in/check-out and maintain accurate records.<br /> Assist with cataloguing and shelving books.<br /> Keep the library clean, organized, and welcoming.<br /> Support students in locating books and educational resources.<br /> Maintain library databases and records.<br /> Assist the Librarian with daily administrative tasks.<br /> Requirements:<br /> Diploma or Bachelor&#8217;s degree in Library Science, Education, or a related field preferred.<br /> Previous library, school, or administrative experience is an advantage.<br /> Basic computer and data-entry skills.<br /> Good communication and organizational skills.<br /> Friendly, patient, and professional attitude.<br /> Ability to work effectively with students and staff.</p> <p>Qualified and interested applicants are welcome to share their updated CV via WhatsApp at 971582297907 for consideration.</p>

<p>We are looking for an organized and responsible Assistant Librarian to support daily library operations.</p> <p>Position: Assistant Librarian<br /> Location: UAE</p> <p>Key Responsibilities:<br /> Assist students, teachers, and visitors with library services.<br /> Organize, arrange, and maintain books and other library materials.<br /> Manage book check-in/check-out and maintain accurate records.<br /> Assist with cataloguing and shelving books.<br /> Keep the library clean, organized, and welcoming.<br /> Support students in locating books and educational resources.<br /> Maintain library databases and records.<br /> Assist the Librarian with daily administrative tasks.<br /> Requirements:<br /> Diploma or Bachelor&#8217;s degree in Library Science, Education, or a related field preferred.<br /> Previous library, school, or administrative experience is an advantage.<br /> Basic computer and data-entry skills.<br /> Good communication and organizational skills.<br /> Friendly, patient, and professional attitude.<br /> Ability to work effectively with students and staff.</p> <p>Qualified and interested applicants are welcome to share their updated CV via WhatsApp at 971582297907 for consideration.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job MASON (Support) <p>Off Shore</p><br><p>Contract Hire<br> * 6 months<br> All other conditions will be as per UAE/ABU DHABI LABOUR LAW<br> Secondary School Certificate (SSC) or equivalent<br> years of relevant practical experience and minimum 3 years experience in Oil and Gas Sector<br> * Carry out masonry-related repair and maintenance works on damaged civil structures in offices, <br> accommodations, workshops, plant areas, AR Site Terminal, Hail, and Offshore Platforms, in accordance <br> with Company procedures and approved HSE and Quality standards.<br> * Assist in the construction of new building facilities and camp-related maintenance works.<br> * Prepare status reports on daily maintenance activities.<br> * Perform plastering, blockwork, and patching works.<br> * Compact and level paving surfaces using appropriate equipment.<br> * Prepare construction materials and ensure proper mixing of cement, mortar, and concrete.<br> * Good knowledge of masonry tools, materials, and techniques<br> * Ability to read simple construction drawings<br> * Physically fit and able to work in outdoor conditions<br> * Ability to work independently and in a team<br></p><br> <br> <br> </div>

<ul><li>Assist in diagnosing and repairing plumbing issues, including leaks, clogs, and faulty fixtures.</li><li>Support senior technicians in the installation and maintenance of water supply, drainage, and sanitation systems.</li><li>Perform routine inspections and preventative maintenance on plumbing equipment and pipelines.</li><li>Help with the assembly and fitting of pipes, valves, and other plumbing components according to specifications.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Industrial Training Institute Diploma 2 years in Pipe Fitting or Plumbing Maintenance or equivalent (post high school)</p></li><li><p>IOSH Working Safely Certificate or equivalent&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p></li><li><p>Minimum 3 year experience within a Facility Management or similar environment as Plumbing & Pump Technician.</p></li></ul>

<ul><li><p>Supervise children within the soft play area, ensuring their safety and well-being at all times, proactively addressing any potential hazards.</p></li><li><p>Enforce play area rules and guidelines consistently, fostering a safe and enjoyable environment for all children and preventing disruptive behavior.</p></li><li><p>Maintain the cleanliness and hygiene of the soft play equipment and surrounding areas through regular cleaning and sanitization procedures.</p></li><li><p>Provide excellent customer service to parents and guardians, addressing inquiries, offering assistance, and resolving any concerns professionally.</p></li><li><p>FACE PAINTING AND DECOR IS A PLUS</p></li><li><p>WITH CAT 4 - SOFTPLAY CERTIFICATE IS ADVANTAGE</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent is preferred to demonstrate a basic level of education and understanding.</li><li>Prior experience in childcare, recreation, or a customer service role is highly desirable, showcasing familiarity with related environments.</li><li>A valid first aid and CPR certification is essential, ensuring the ability to respond effectively to medical emergencies.</li><li>Familiarity with safety regulations and child protection policies within a soft play environment is crucial for ensuring children's safety.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Oversee all Horizontal Directional Drilling (HDD) operations, ensuring adherence to project plans, safety protocols, and environmental regulations from site mobilization to demobilization.</li><li>Manage and coordinate the HDD drilling crew, including operators, technicians, and laborers, assigning tasks and providing clear direction to maintain productivity and efficiency.</li><li>Ensure all drilling equipment, including the HDD rig, mud recycling systems, and tracking equipment, is operated and maintained safely and effectively according to manufacturer specifications.</li><li>Implement and enforce strict safety procedures, conducting daily toolbox talks, site inspections, and hazard assessments to prevent accidents and ensure a safe working environment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Possess a High School Diploma or GED; a Technical Diploma in a related field is advantageous.</li><li>Hold a valid HDD Operator certification or equivalent industry-recognized qualification.</li><li>Demonstrate a minimum of 5 years of progressive experience in Horizontal Directional Drilling operations.</li><li>Have proven experience in managing and leading field crews in demanding construction environments.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><br></li></ul><p>Reputed IIT JEE Education Institute in UAE looking for ChemistryTeachers (Grade 8 &amp;12) to be based in Sharjah.</p><p><br></p><p>Compile, administer, and grade examinations; prepare and deliver lectures to grades (11 and 12) students on topics prescribed as per the school syllabus and various competitive examinations,</p><p><br></p><ul><li><p>Organising and delivering classroom lectures to students.</p></li><li><p>Classroom management.</p></li><li><p>Prepare classroom and coursework materials, homework assignments, and handouts.</p></li><li><p>Evaluating students’ class work and assignments.</p></li><li><p>Develop lesson plans in line with the level of the students.</p></li><li><p>Maintaining discipline in the classroom.</p></li><li><p>Creating a vibrant teaching atmosphere.</p></li><li><p>Maintenance of attendance and student feedback documents.</p></li><li><p>Invigilating and marking the student’s tests.</p></li><li><p>Following all academic processes and maintaining the relevant documents.</p></li><li><p>Attending the Parent Teacher Meetings and sharing student feedback.</p></li><li><p>Reporting academic outcomes to the Head of Departments.</p></li><li><p>Attending department meetings.</p></li><li><p>To be involved in the updating of Intended Learning Outcomes and Self-Assessment Tests.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><p>Nationality: Indian</p><p>Age: 24 to 45 </p><p>Education: Graduate/Postgraduate </p><p>Teaching Experience: 2 years and above</p><p>Salary Range: AED 6000- 9000 </p><br><p>Job Location: Sharjah</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Efficiently process customer transactions using the POS system, accurately handling cash, credit cards, and other payment methods to ensure a seamless checkout experience.</li><li>Engage customers warmly in Arabic, providing a friendly and welcoming atmosphere that encourages repeat business and positive word-of-mouth referrals.</li><li>Maintain a clean and organized checkout area, ensuring all necessary supplies like bags and receipt paper are readily available to prevent delays.</li><li>Assist customers with product inquiries at the counter, offering basic information or directing them to the appropriate sales associate for more complex needs.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent qualification is preferred to ensure foundational literacy and numeracy skills.</li><li>Previous experience as a cashier or in a customer-facing role, ideally within the retail sector, is highly valued.</li><li>Proficiency in Arabic is essential for effective communication with a significant portion of our customer base.</li><li>Basic computer skills, including familiarity with point-of-sale (POS) systems, are necessary for efficient transaction processing.</li></ul><p></p></section>

Company Description Al Shirawi Group, through Arcadia Education, is committed to providing high-quality, inclusive education in Dubai, United Arab Emirates. The Primary SEN Department focuses on supporting learners with diverse educational needs, helping each student reach their full potential in a safe and nurturing environment. Arcadia Education promotes collaboration among educators, support staff, and families to create effective learning plans tailored to individual students. Team members are encouraged to contribute ideas, grow professionally, and uphold strong standards of care and academic support. Role Description This full-time Teaching Assistant role in the Primary SEN Department is an on-site position based in Dubai, United Arab Emirates. The Teaching Assistant will support classroom teachers in delivering individualized and small-group instruction to learners with special educational needs, including assisting with lesson preparation and adapting materials to different learning abilities. Day-to-day tasks include guiding students during classroom activities, reinforcing key concepts, supporting behavior management strategies, and ensuring a positive, inclusive classroom environment. The role also involves monitoring student progress, maintaining accurate records, and communicating observations to teachers and relevant staff. The Teaching Assistant will collaborate closely with the SEN team and families, participate in school meetings or training sessions, and help ensure students’ safety and well-being throughout the school day. Requirements:· Minimum of 2 years’ experience in a school environment supporting students with special educational needs (SEN)· Relevant qualifications or training in education, inclusion, or support work (desirable)· Strong communication and interpersonal skills, with the ability to build positive relationships with students and staff· Experience working with students with SEN at Primary level (preferred) Core Responsibilities Please note that this is a broad overview of the main responsibilities; the full job description will include additional details.· Work closely with classroom teachers and the Inclusion team to implement individualised education plans (IEPs) and targeted support strategies.· Provide one-to-one or small-group interventions to support students’ academic progress, social development, and emotional wellbeing.· Adapt and differentiate learning materials under teacher guidance to ensure curriculum access for students with diverse learning needs.· Promote student independence, resilience, and confidence by using inclusive strategies and positive reinforcement techniques.· Support students both inside and outside the classroom, including during lessons, transitions, and enrichment activities.· Contribute to the observation, monitoring, and recording of student progress, sharing feedback with the Inclusion team and teaching staff.· Foster a safe, respectful, and supportive learning environment where all students feel valued and included.· Collaborate with colleagues and attend relevant training to continuously develop your knowledge and practice in SEN support. Arcadia Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to enhanced background checks according to our safer recruitment policy available on the school's website.

<ul><li><p>Agent is to answer all contact center service calls with the appropriate greetings in a timely manner.</p></li><li><p>Meets specific customer service performance standards.</p></li><li><p>Identifies and handles customer requests completely and accurately</p></li><li><p>Resolves customer issues and problems to the satisfaction of the customer.</p></li><li><p>Educates customer about the organization’s services and directs them toward available resources for help.</p></li><li><p>Alerts management about issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.</p></li><li><p>Schedules, assigns or acts on any required customer follow-up in accordance with contact center guidelines.</p></li><li><p>Enters customer data and other relevant information into contact center database as required.</p></li><li><p>Suggests contact center process improvements and participates in contact center initiatives for increased effectiveness.</p></li><li><p>Participates in team trainings and meetings to ensure his/her knowledge is up to date.</p></li><li><p>Adheres to work schedule as planned.</p></li><li><p>Ensures all outbound calls (follow–up) are executed in a timely manner.</p></li><li><p>Inputs/retrieves text and voice messages accurately and efficiently.</p></li><li><p>Performs other duties as assigned.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Mandatory Arabic/English verbal/written communication skills.</p></li><li><p>Contact center or relevant service experience in UAE is preferred.</p></li><li><p>Exhibits world-class service skills as well as CTS attributes of a positive attitude, strong work ethic, teamwork and a passion to serve.</p></li><li><p>Learns and applies knowledge about the customers' product and/or services.</p></li><li><p>Great customer service and telemarketing skills.</p></li><li><p>Graduate or High school diploma or equivalent.</p><p><br></p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Position Summary:&nbsp;</p><br><p>Rixos&nbsp;Marina Abu Dhabi is seeking a detail-oriented CID Agent to manage guest registration data in compliance with local CID regulations, ensuring&nbsp;timely&nbsp;and&nbsp;accurate&nbsp;reporting.&nbsp;</p><br><p>Key Responsibilities:&nbsp;</p><br><p>• Data Entry: Accurately input guest registration information into the CID system.&nbsp;</p><br><p>• Compliance: Ensure compliance with local laws&nbsp;regarding&nbsp;guest identification.&nbsp;</p><br><p>• Reporting: Prepare and&nbsp;submit&nbsp;daily reports to authorities.&nbsp;</p><br><p>• Coordination: Work with front desk team for smooth guest check-in and data collection.&nbsp;</p><br><p>• Confidentiality:&nbsp;Maintain&nbsp;confidentiality of all guest records and information..&nbsp;</p><br><br>Qualifications<br><br><p>• High School diploma or equivalent.&nbsp;</p><br><p>•&nbsp;Previous&nbsp;experience in a similar role preferred.&nbsp;</p><br><p>• Attention to detail and accuracy.&nbsp;</p><br><p>•&nbsp;Proficiency&nbsp;in data entry and relevant software.&nbsp;</p><br><p>• Knowledge of local CID&nbsp;regulations.</p><br> </div>

<ul><li><p>Agent is to answer all contact center service calls with the appropriate greetings in a timely manner.</p></li><li><p>Meets specific customer service performance standards.</p></li><li><p>Identifies and handles customer requests completely and accurately</p></li><li><p>Resolves customer issues and problems to the satisfaction of the customer.</p></li><li><p>Educates customer about the organization’s services and directs them toward available resources for help.</p></li><li><p>Alerts management about issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.</p></li><li><p>Schedules, assigns or acts on any required customer follow-up in accordance with contact center guidelines.</p></li><li><p>Enters customer data and other relevant information into contact center database as required.</p></li><li><p>Suggests contact center process improvements and participates in contact center initiatives for increased effectiveness.</p></li><li><p>Participates in team trainings and meetings to ensure his/her knowledge is up to date.</p></li><li><p>Adheres to work schedule as planned.</p></li><li><p>Ensures all outbound calls (follow–up) are executed in a timely manner.</p></li><li><p>Inputs/retrieves text and voice messages accurately and efficiently.</p></li><li><p>Performs other duties as assigned.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Mandatory Arabic/English verbal/written communication skills.</p></li><li><p>Contact center or relevant service experience in UAE is preferred.</p></li><li><p>Exhibits world-class service skills as well as CTS attributes of a positive attitude, strong work ethic, teamwork and a passion to serve.</p></li><li><p>Learns and applies knowledge about the customers' product and/or services.</p></li><li><p>Great customer service and telemarketing skills.</p></li><li><p>Graduate or High school diploma or equivalent.</p><p><br></p></li></ul>

<ul><li><p>Agent is to answer all contact center service calls with the appropriate greetings in a timely manner.</p></li><li><p>Meets specific customer service performance standards.</p></li><li><p>Identifies and handles customer requests completely and accurately</p></li><li><p>Resolves customer issues and problems to the satisfaction of the customer.</p></li><li><p>Educates customer about the organization’s services and directs them toward available resources for help.</p></li><li><p>Alerts management about issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.</p></li><li><p>Schedules, assigns or acts on any required customer follow-up in accordance with contact center guidelines.</p></li><li><p>Enters customer data and other relevant information into contact center database as required.</p></li><li><p>Suggests contact center process improvements and participates in contact center initiatives for increased effectiveness.</p></li><li><p>Participates in team trainings and meetings to ensure his/her knowledge is up to date.</p></li><li><p>Adheres to work schedule as planned.</p></li><li><p>Ensures all outbound calls (follow–up) are executed in a timely manner.</p></li><li><p>Inputs/retrieves text and voice messages accurately and efficiently.</p></li><li><p>Performs other duties as assigned.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Excellent Arabic/English verbal/written communication skills.</p></li><li><p>Contact center or relevant service experience in UAE is preferred. </p></li><li><p>Exhibits world-class service skills as well as CTS attributes of a positive attitude, strong work ethic, teamwork and a passion to serve.</p></li><li><p>Learns and applies knowledge about the customers' product and/or services.</p></li><li><p>Great customer service and telemarketing skills.</p></li><li><p>Graduate or High school diploma or equivalent.</p><br></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>"Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage.</li><li>Assure that every luggage is covered with a baggage claim tag.</li><li>Parking of guests and visitors vehicles in the designated hotel parking area.</li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li><li>Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>Report any unusual occurrences or requests to the Concierge desk.</li><li>Be aware of the hotel accident Prevention Policies.</li><li>Responsible for the efficient, clean, safe and hygienic maintenance of the Concierge Desk area.</li><li>Maintains accurate records / documentation, as per operational and organizational requirements.</li><li>Responsible for lobby paging services under the supervision of Concierge.</li><li>Practices suggestive selling and able to familiarize guests to hotel facilities.</li><li>Co-ordinates with Front Office to ensure that payment of guest folios is protected at all times, vis-à-vis scanty baggage procedure &amp; release of guest bags on departure.</li><li>Escorts guests to their rooms. For the first time guests, explain hotel facilities. In the room explain room facilities such as (how lights &amp; TV function, safe, AC, fire exit, etc.)</li><li>Ensure luggage is placed for guest to unpack.</li><li>Ensures that all guests are greeted on arrival &amp; departure of the hotel and escorting each individual to the right direction.</li><li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day</li><li>Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>File daily concierge desk report and documents systematically under the supervision of Concierge</li><li>Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.</li><li>Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently and courteously.</li><li>Ensures prompt &amp; efficient message, newspapers, parcels &amp; package deliveries to guests, as per hotel policy.Arrange all guest transportation requests including Limousine service, Shuttle Bus and car rental with coordination with our rent a car agent available in the hotel.</li><li>Handling telephone calls at the Concierge desk</li><li>Review and update Logbook.</li><li>Check equipments.</li><li>Be Smart, well groomed and maintain a friendly and cheerful disposition all the times.</li><li>Oversee the day to day operations.</li><li>Report regularly on happening to Asst. FO/ FOM.</li><li>Aware of fire &amp; first aid procedure</li><li>Handle guest complaints and report to manager</li><li>Be fully aware of the Talk of the Walk for the day.</li><li>Proper grooming at all times.</li><li>Attend training classes as per schedule.</li><li>Show fullest cooperation and respect within the team and other departments.</li><li>Is aware of the daily activities and has product knowledge of all the hotel facilities.</li></ul><br>Qualifications<br><br><ul><li>UniversityDegree in any field.</li><li>Minimum 1 year in a similar role in a 4-5 star hotel</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Guest Service Executive</span></span></span>&nbsp;<br><span><span>(<span>20265</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking&nbsp;one of&nbsp;the world’s most iconic horse racing destinations, our hotel&nbsp;offers&nbsp;exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.&nbsp;</span></span></p><br> <p><strong><span>Job Summary</span></strong></p><br> <p><em><span>To provide reception services to all guests, and to efficiently respond to requests and concerns raised by internal and external guests. Duties include the smooth operation of check-in and check-out procedures, accurate cashiering transactions and delivery of personalized and professional service.</span></em></p><br> <p><strong><span>Key Responsibilities</span></strong></p><br> <ul> <li><span>Adhere to all rules, procedures, and policies as communicated by the Team Leader.</span></li> <li><span>Report to duty on time with full compliance to uniform and grooming standards.</span></li> <li><span>Attend daily briefings conducted by the Front Office Team Leader or Duty Manager.</span></li> <li><span>Properly handle all office equipment and duty-related tools required for operational tasks.</span></li> <li><span>Maintain a clean, organized, and professional reception area and workspace at all times.</span></li> <li><span>Maintain accurate handover of essential information between shifts.</span></li> <li><span>Ensure full confidentiality of guest information in accordance with hotel standards.</span></li> <li><span>Contribute to achieving departmental goals and maintaining required quality documentation.</span></li> <li><span>Assist guests with all needs throughout their stay, providing warm, personalized service.</span></li> <li><span>Issue room keys following all safety and security procedures.</span></li> <li><span>Provide concierge-style information on hotel promotions, events, activities, and local attractions.</span></li> <li><span>Assist with luggage handling upon arrival and departure when required.</span></li> <li><span>Communicate guest requests and reservations effectively to the call center and ensure follow-up.</span></li> <li><span>Handle currency exchange and financial transactions in line with hotel policies.</span></li> <li><span>Support other departments when required to ensure optimum guest satisfaction.</span></li> <li><span>Fully navigate the Opera Cloud PMS, performing check-in and check-out procedures within required time standards.</span></li> <li><span>Be fully trained on high balance reports, traces reports, and downtime reports.</span></li> <li><span>Be trained in closing City Ledger, processing rebates, and managing all finance-related reports.</span></li> <li><span>Ensure all daily revenue transactions are completed accurately as per hotel policies.</span></li> <li><span>Support Opera Cloud night audit procedures.</span></li> <li><span>Prepare all operational reports required by management.</span></li> <li><span>Ensure accurate distribution of night audit reports to relevant departments.</span></li> <li><span>Be trained in life safety protocols, fire procedures, and all emergency actions.</span></li> <li><span>Attend all scheduled departmental training sessions as required.</span></li> </ul> <p><strong><span>Skills, Experience &amp; Educational Requirements</span></strong></p><br> <ul> <li><span>Fluency in English is essential; proficiency in additional languages is highly desirable.</span></li> <li><span>Willingness and aptitude to learn, with the ability to perform all duties of a Front Office Agent efficiently.</span></li> <li><span>Previous experience in the hospitality industry, particularly in Front Office operations within a lodge or luxury hotel environment (preferably five-star), is highly valued.</span></li> <li><span>Physical ability to lift and handle heavy objects to fulfill guest requests when necessary.</span></li> <li><span>Strong attention to detail, accuracy, and follow-through in all assigned tasks, with the ability to work independently and meet deadlines.</span></li> <li><span>Excellent guest service skills with a warm, professional, and approachable demeanor.</span></li> <li><span>Strong communication and interpersonal skills, with the ability to interact effectively with guests, colleagues, and management.</span></li> </ul> <p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

Role Summary<br><br>The Customer Service Manager (CSM) is responsible for the day-to-day performance and stability of customer service operations in a fast-paced fintech environment. This role requires a hands-on, data-driven leader with experience managing high-volume call centre and digital support operations, capable of translating operational data into actionable insights.<br><br>The CSM will drive service performance through queue management, capacity planning, root cause analysis (RCA), and Voice of Customer (VoC) insights, while working closely with internal teams and outsourced partners to deliver consistent, compliant, and high-quality customer outcomes.<br><br>Responsibilities<br><br>Strategy & Insights (CSM Level)<br><br> Analyse customer service performance metrics including SLA, FCR, CSAT, NPS, AHT, backlog, abandonment, and repeat contacts Identify trends and drivers behind performance movements and translate them into clear operational actions Lead root cause analysis (RCA) for key issue types (e.g. remittance status checks, escalations, repeat contacts) Own and contribute to Voice of Customer (VoC) insights, highlighting recurring customer pain points and improvement opportunities Provide structured, insight-led updates to the Head of Customer Service and senior stakeholders<br><br>Operational Service Delivery<br><br> Manage day-to-day customer service operations across voice, tickets, email, and in-app support channels Oversee high-volume call centre operations, ensuring queue health, responsiveness, and service stability Monitor ticket backlogs, ageing, and abandonment rates, taking corrective action where required Manage escalations, including coordination with internal teams and third-party partners Lead and participate in daily stand-ups to track performance, risks, and priorities<br><br>Capacity Planning & Workforce Management<br><br> Track service demand versus available capacity by channel and product Identify capacity gaps and support short-term and medium-term workforce planning Monitor agent productivity, utilisation, and adherence Support SLA and KPI discussions with outsourced partners using data-backed insights<br><br>CRM & Process Discipline<br><br> Ensure consistent and accurate use of the CRM, including:Ticket logging and categorisation Status updates and escalation handling Routing and workflow adherence Maintain strong data hygiene to support reliable reporting and analysis Identify process inefficiencies or system gaps based on hands-on operational experience<br><br>People Leadership & Team Enablement<br><br> Provide hands-on coaching and real-time guidance to agents and team leads Reinforce service quality standards, communication best practices, and escalation protocols Act as a first point of support for complex or sensitive customer cases Foster a culture of accountability, continuous improvement, and customer focus<br><br>Requirements<br><br> 8-10 years of work experience Proven experience managing high-volume call centre and digital support operations, ideally within fintech, banking, or financial services Strong data and analytical skills, with the ability to interpret performance metrics and drive actions Hands-on experience with CRM systems (ticketing, routing, reporting) Experience leading RCA and VoC analysis to drive service and process improvements Strong stakeholder management skills, including collaboration with Product, Tech, Risk, and outsourced partners Ability to operate effectively in a fast-paced, regulated environment<br><br>Desirable<br><br> Experience working with outsourced BPO partners Exposure to fintech products such as payments, wallets, lending, or merchant services Understanding of regulatory and compliance considerations in customer service operations<br><br>Success Measures<br><br> Improved SLA, FCR, CSAT, and abandonment performance Reduced backlog and ageing tickets Clear, actionable RCA and VoC insights influencing operational improvements Stable and predictable day-to-day service delivery Improved agent productivity and consistency

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><span><b>Job Description</b></span></p><br><br><br><br><p>Responsibilities:&nbsp;<br>Develop and implement curriculum and lesson plans for secondary/high school students. Deliver engaging and effective instruction. Assess and monitor student learning and progress. Prepare students for exams and post-secondary education.&nbsp;</p><br><br><br><p>Skills: Strong subject matter expertise and instructional skills. Excellent classroom management and communication abilities. Ability to engage and motivate secondary/high school students.&nbsp;</p><br><br><br><p>Requirements: Degree in education or a related field. Teaching certification and experience in secondary/high school education.</p><br><br><p><span><b>ISP Principles</b></span></p><br><br><p><b>Begin with our children and students</b>. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding</p><br><br><p>and Health &amp; Safety issues and acting and following up on all concerns appropriately.</p><br><br><p><b>Treat everyone with care and respect</b>. We look after one another, embrace similarities and differences and promote the well-being of self and others.</p><br><br><p><b>Operate effectively.</b> We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.</p><br><br><p><b>Are financially responsible.</b> We make financial choices carefully based on the needs of the children, students and our schools.</p><br><br><p><b>Learn continuously.</b> Getting better is what drives us. We positively engage with personal and professional development and school improvement.</p><br><br><br><p><span><b>ISP Commitment to Safeguarding Principles</b></span></p><br><br><br><p>ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.</p><br><br><br><p><span><b>ISP Commitment to Diversity, Equity, Inclusion, and Belonging</b></span></p><br><br><br><p>ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Role Overview:</strong></span></span></p><br><p><span>To ensure a smooth and efficient operation of the Miral Experiences Leisure Facilities in the Technical Services Rides Department in relation to the Company Core Process; thus, directly impacting on the maintenance of rides, facilities and attractions. This position provides all the necessary maintenance required for preserving and improving the physical functionality, safety and appearance of all workshop equipment, elevated work platforms, and other assets.</span></p><br><p><span><span><strong>Role Scope:</strong></span></span></p><br><ul><li><p><span><span>Perform daily checks, start-ups, closing procedures, preventive and corrective maintenance in all workshop equipment, fabrication, and modification and support rides team and operations.</span></span></p><br></li><li><p><span><span>Ensure the availability of the equipment always to support and enable smooth operation of the department.</span></span></p><br></li><li><p><span><span>Supporting the annual rehab activities of the rides.</span></span></p><br></li><li><p><span><span>Always be an active member of the team to take part in safe housekeeping.</span></span></p><br></li><li><p><span><span>Maintain and ensure that all equipment and workplace are safe for all Colleagues and Guests.</span></span></p><br></li><li><p><span><span>Respond and resolve call of downtime of workshop equipment and assets.</span></span></p><br></li><li><p><span><span>Responsible in reporting and informing Team Leaders with regard to the issues and concerns that affect the safe operation of equipment.</span></span></p><br></li><li><p><span><span>Taking ownership and completing the task assigned by team leader.</span></span></p><br></li><li><p><span><span>Ensure that all preventive maintenance checklists are completed and submitted to Team Leader on time.</span></span></p><br></li><li><p><span><span>Ensure that all corrective maintenance is performed well and eliminate from happening again.</span></span></p><br></li><li><p><span><span>Provide feedback regarding the task assigned and execution of work if there exist any concerns.</span></span></p><br></li><li><p><span><span>Team player in executing the task, taking responsibility and reporting on time.</span></span></p><br></li><li><p><span><span>Attend briefing, training and development program for personal growth.</span></span></p><br></li></ul><p><span><span><strong>Qualifications, Experience and Skills:</strong></span></span></p><br><p><span><span><strong>Essential:</strong></span></span></p><br><ul><li><p><span><span>Educated in Technical School/Training Institute or Related technical qualification.</span></span></p><br></li><li><p><span><span>2+ years of experience to perform preventive, predictive, and corrective maintenance of air compressor systems, including Atlas Copco, Kaeser, air dryers, receivers, and pneumatic equipment, ensuring safe and reliable operation of facility assets.</span></span></p><br></li><li><span><span>Experience in troubleshooting and solving issues with equipment.</span></span></li><li><span><span>Basic English speaking/writing abilities.</span></span></li><li><span><span>Safe handling of tools and knowledge about safety.&nbsp;</span></span></li><li><span><span>To be expert in at least one of the following fields:</span></span><ul><li><span><span>Electrical</span></span></li><li><span><span>Mechanical</span></span></li></ul></li></ul><p><span><span><strong>Desirable:</strong></span></span></p><br><ul><li><span><span>4+ years of experience in maintenance field in theme park or industrial environment and knowledge about machining, welding, fabrication and tools.</span></span></li><li><span><span>With experience in reading drawings, schematic diagrams, hydraulic drawings and diagrams, welding and fabrication.</span></span></li></ul><br>Miral Experiences </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At GEMS American Academy, Abu Dhabi, we inspire every learner to explore, discover, and achieve their full potential within a supportive, inclusive, and forward-thinking environment. We are inviting applications from passionate and dedicated<b> Economics Teachers</b> who are eager to join our outstanding team from <b>August 2026</b>.</p> <p>As an American curriculum school offering the IB continuum, we blend academic excellence with inquiry-based learning that encourages creativity, curiosity, and global-mindedness. Our teachers empower students to think critically, act with integrity, and contribute positively to their communities.</p> <p>Located in the heart of Abu Dhabi, our school combines world-class teaching standards with the benefits of life in a vibrant, cosmopolitan city known for its welcoming community, modern lifestyle, and year-round sunshine.</p> <p><b>Key Responsibilities:</b></p> <ul> <li>Uphold the GEMS Core Values of innovation, excellence, lifelong learning, and global citizenship in all aspects of teaching and student interactions.</li> <li>Plan and deliver engaging lessons aligned with curriculum standards and best practices in inquiry-based learning.</li> <li>Differentiate instruction to meet the diverse needs of all learners, including English Language Learners and students identified as gifted and talented.</li> <li>Foster a positive and respectful classroom culture that promotes collaboration, curiosity, and student well-being.</li> <li>Use technology and innovative approaches to enhance learning experiences.</li> <li>Assess student progress through varied, authentic methods and provide timely, constructive feedback.</li> <li>Collaborate with colleagues to plan cohesive units and contribute to ongoing curriculum development.</li> <li>Participate actively in the school’s co-curricular and community programmes to support holistic learning.</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div>

<p>POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>