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Sales Manager - Africa<br><br>About Leica Biosystems<br><br>Leica Biosystems' mission of Advancing Cancer Diagnostics, Improving Lives is at the heart of our corporate culture. We are a global leader in cancer diagnostics, providing innovative solutions from biopsy to diagnosis that improve workflow efficiency and diagnostic confidence. Together with Danaher Diagnostics companies, we help address some of the world's most significant healthcare challenges.<br><br>Position Summary<br><br>The Regional Sales Manager Africa is responsible for developing and executing the commercial strategy across the assigned African territories to deliver sustainable revenue growth, increase market share, and strengthen Leica Biosystems' presence in the region. The role leads direct sales activities, manages channel partners and distributors, develops strategic customer relationships, and ensures achievement of annual operating plan objectives.<br><br>This position is part of the META Commercial Organization and reports to the Commercial Director META.<br><br>Key Responsibilities<br><br>In this role, you will have the opportunity to:<br><br>Commercial Leadership<br><br>Develop and execute annual business plans to achieve orders, revenue, profitability, and market share objectives across Africa. Identify and prioritize growth opportunities within existing and emerging markets. Lead territory planning, opportunity management, and commercial execution to maximize business performance. Drive adoption of Leica Biosystems solutions across Histology, Advanced Staining, and Digital Pathology portfolios.<br><br>Channel & Distributor Management<br><br>Develop, manage, and optimize distributor and channel partner relationships across the region. Establish clear performance expectations, KPIs, and growth plans for channel partners. Conduct regular business reviews and implement corrective actions to address performance gaps. Support distributor capability building through commercial and product training initiatives.<br><br>Customer Engagement<br><br>Build and maintain strong relationships with key stakeholders, including pathologists, laboratory directors, healthcare administrators, procurement leaders, and ministry representatives. Lead strategic account planning and engagement for key customers and reference sites. Support complex negotiations, tender opportunities, and multi-year agreements.<br><br>Forecasting & Business Management<br><br>Maintain a robust sales funnel and ensure accurate forecasting through SFDC. Conduct regular funnel reviews and opportunity assessments to improve conversion rates. Monitor market dynamics, competitor activities, and customer trends to identify new business opportunities. Deliver accurate monthly, quarterly, and annual business forecasts.<br><br>Cross-Functional Collaboration<br><br>Partner closely with Marketing, Commercial Operations, Applications, Customer Care, and Service teams to drive customer success. Support regional product launches and strategic growth initiatives. Ensure compliance with Danaher and Leica Biosystems policies, quality standards, and ethical business practices.<br><br>Team Leadership & Talent Development<br><br>Lead, coach, and develop a high-performing regional sales team through effective performance management, regular coaching, and career development planning. Establish clear objectives, KPIs, and accountability measures aligned with regional and company growth priorities. Conduct regular performance reviews, funnel reviews, and field coaching sessions to improve sales effectiveness and execution excellence. Foster a culture of collaboration, customer-centricity, continuous improvement, and ownership in line with Danaher Business System (DBS) principles. Support talent acquisition, onboarding, and succession planning to build a sustainable and diverse commercial organization. Drive employee engagement and create an environment that encourages innovation, learning, and high performance. Ensure consistent adoption of commercial processes, CRM discipline, forecasting rigor, and compliance standards across the team.<br><br>Essential Requirements<br><br>Education<br><br>Bachelor's degree in Life Sciences, Medical Laboratory Sciences, or related field.<br><br>Experience<br><br>Significant experience in Multinational company in medical diagnostics, life sciences, healthcare, or medical device industries, (Preferred 5-7 years’ experience in Histopathology). Proven track record of consistently achieving or exceeding commercial targets. Experience managing distributor networks across multicultural and geographically dispersed markets especially in Africa. Experience leading complex sales cycles involving multiple stakeholders.<br><br>Technical & Commercial Expertise<br><br>Strong consultative selling and value-based selling capabilities. Experience with tender management and strategic account planning. Proficiency with CRM systems, preferably Salesforce (SFDC). Strong commercial and financial acumen.<br><br>Preferred Qualifications<br><br>Experience in Histopathology, Immunohistochemistry (IHC), Digital Pathology, or related diagnostic fields. Previous responsibility for multiple African markets. Experience working within a multinational healthcare or diagnostics organization. More than 5 years’ experience in managing team MBA or advanced business qualification (preferred).<br><br>Travel Requirements<br><br>Ability to travel extensively throughout Africa (approximately 50-70%). International travel required.<br><br>Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.<br><br>For more information, visit www.danaher.com.
About us:<br><br>ARRISE is a top-tier provider of player-beloved content in the i Gaming realm. We're not just a company; we're a dynamic force in software development and services, crafting end-to-end digital solutions. With our headquarters nestled in Gibraltar and a global presence spanning Malta, Romania, India, Canada, and Bulgaria, we boast a vibrant team of over 5,000 skilled individuals. Together, we form a cross-functional powerhouse fueled by decades of experience across diverse industries and professions. Our shared drive propels us to deliver excellence every day.<br><br>Role Overview:<br><br>Purpose: To organize, coordinate, supervise, and verify the activities of the QC specialists and Trainers, ensuring top-notch quality processes and effective training within our organization. Quality Control focuses on monitoring and ensuring the excellence of our products by evaluating them against specific quality parameters and established standards, fostering consistency and delivering exceptional outcomes.<br><br>Key Responsibilities:<br><br>Supervisory Oversight:<br><br> Manage QC and Training departments. Assign tasks based on complexity and required skill levels. Guide and direct QC and Training review processes. Improve operational efficiency through overseeing effective training plans and driving a culture of continuous capability improvement.<br><br><br>Quality and Regulatory Compliance:<br><br> Ensure activities meet regulatory requirements and industry standards. Evaluate program quality, effectiveness, and training needs. Identify areas for improvement and forecast future program needs.<br><br><br>Department Coordination:<br><br> Oversee objectives and activities of QC Manager and Training Manager. Ensure team activities align with approved KPIs. Understand and adhere to operational processes. Minimize defects/incidents through targeted training and QC monitoring.<br><br><br>Process Improvement and Analysis:<br><br> Develop quality processes and training initiatives. Analyze data to monitor trends, evaluate service quality gaps, and improve training processes. Lead initiatives to develop and improve quality processes with the respective departments. Plan, measure, and analyze data, monitor trends, and evaluate the quality of processes and services, and service quality gaps.<br><br><br>Staff Management:<br><br> Provide feedback, conduct general and individual meetings, manage departmental expenses within budget. Ensure the work performed by quality control specialists staff meets regulatory requirements, industry standards, practices, or expectations as set by the Casino Management relative to evaluating program quality and effectiveness, as well as identifying areas for improvement and forecasting future program needs.<br><br><br>Reporting and Communication:<br><br> Review and approve reports for management submission. Make informational presentations to department and executive management regarding quality and training improvements.<br><br><br>Program Review and Evaluation:<br><br> Handle complex or sensitive cases. Assist in developing annual Quality Control and Training Review Plans. Proactively evaluate and identify opportunities for improvement in the Quality and Training Processes along with the Quality and Training outputs.<br><br><br>Organizational Contribution:<br><br> Exemplify desired culture and philosophies. Work effectively with management and HR team. Participate in managerial responsibilities aligned with Pragmatic Play's policies and laws. Liaise with appropriate departments when potential needs for improvement are identified, for mitigation. Update and disseminate all forms and documents to maintain compliance in Quality and Training Departments.<br><br><br>Staff Development:<br><br> Responsibilities include interviewing, hiring, training, and managing the performance of QC and Training staff.<br><br><br>Operational Flexibility:<br><br> Perform additional tasks related to QC and Training as needed or agreed with operational managers and board of directors.<br><br><br>Required Qualifications and Skills:<br><br> A bachelor’s degree in business administration, Quality Management, Educational Training, or a related field. A Master's degree is preferred. Excellent communication skills, both verbal and written, in English. Relevant certifications in quality management, training, or leadership (e.g., ISO 9001, Certified Trainer, etc.) are advantageous. Extensive experience in quality monitoring and training, with significant time spent in leadership roles. Proven track record in managing QC and training departments, preferably in the i Gaming industry or similar sectors. Strong knowledge of quality monitoring and management standards and training methodologies. Proficient in data analysis tools and reporting software. Familiarity with industry-specific regulations and compliance standards. Exceptional leadership and people management skills. Ability to inspire and motivate teams towards achieving quality and training excellence. Proven ability to manage cross-functional teams and multi-disciplinary projects.<br><br><br>Strategic Thinking and Problem-Solving:<br><br> Strong strategic planning and organizational skills. Exceptional problem-solving abilities and adeptness in managing complex quality and training issues. Capacity for innovative thinking and continuous improvement. Resilience in facing challenges and unforeseen events in QC and training.<br><br><br>Join Us: As Manager of QC and Training, you'll be pivotal in shaping our culture of excellence and innovation. Lead the charge in enhancing our company's performance in Bogota and globally. Embark on this exciting journey with us!
<h2 class="h5">Job description</h2>
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<p><b>Overview of the Role</b></p><p><b> </b></p><p>The <b>Senior Store Manager – Food</b> is responsible for leading the overall commercial, operational, and people performance of a high-volume Marks & Spencer Food store. The role provides strategic leadership to ensure the delivery of exceptional customer experiences while driving sustainable sales growth, profitability, operational excellence, and compliance with M&S Food standards.</p><p>Leading a large, cross-functional team, the Senior Store Manager is accountable for delivering best-in-class retail operations across all Food departments, fostering a high-performance culture, and ensuring the highest standards of food safety, product availability, and customer service. Working closely with Regional Operations, Supply Chain, Planning, and Commercial teams, the role plays a key part in delivering business objectives and supporting future growth.</p><p>Success in this role is measured through commercial performance, operational excellence, customer satisfaction, team engagement, food safety compliance, and overall business profitability.</p><p><br></p><p><b>What You Will Do</b></p><p><b> </b></p><p><b>Drive Commercial Performance & Business Growth</b></p><ul><li>Develop and execute the store's commercial strategy to achieve sales, profitability, and operational targets.</li><li>Analyse trading performance and implement action plans to maximise revenue, customer conversion, and profitability.</li><li>Drive commercial initiatives, promotional activities, and seasonal campaigns to improve business performance.</li><li>Monitor key business KPIs, including sales, gross margin, inventory, waste, shrinkage, labour productivity, and customer satisfaction.</li><li>Identify opportunities for continuous improvement and implement best practices to optimise store performance.</li><li>Ensure effective inventory investment while maintaining high product availability and reducing waste.</li></ul><p><br></p><p><b>Lead & Inspire High-Performing Teams</b></p><ul><li>Provide inspirational leadership to department managers and store colleagues, fostering a culture of accountability, collaboration, and customer excellence.</li><li>Develop leadership capability through coaching, mentoring, succession planning, and performance management.</li><li>Recruit, develop, and retain top talent to build a high-performing leadership team.</li><li>Drive colleague engagement initiatives that promote inclusion, wellbeing, and continuous learning.</li><li>Ensure effective workforce planning to support operational and commercial priorities.</li></ul><p><br></p><p><b>Deliver Exceptional Customer Experience</b></p><ul><li>Champion a customer-first culture that consistently delivers the premium M&S shopping experience.</li><li>Ensure customer service standards exceed expectations across every department.</li><li>Actively review customer feedback and implement service improvement initiatives.</li><li>Lead the resolution of escalated customer concerns professionally and effectively.</li><li>Drive customer loyalty through service excellence and operational consistency.</li></ul><p><br></p><p><b>Operational Excellence</b></p><ul><li>Provide strategic oversight of all daily store operations, ensuring efficient execution across all Food departments.</li><li>Ensure operational standards, policies, and procedures are consistently implemented.</li><li>Drive productivity improvements across replenishment, inventory management, merchandising, and store operations.</li><li>Ensure the store is fully prepared for trading through effective operational planning.</li><li>Lead continuous improvement initiatives to enhance operational efficiency.</li></ul><p><br></p><p><b>Food Safety, Compliance & Risk Management</b></p><ul><li>Ensure full compliance with M&S Food Safety standards, HACCP requirements, Municipality regulations, and Health & Safety legislation.</li><li>Maintain the highest standards of food quality, freshness, hygiene, and operational compliance.</li><li>Lead food safety audits and implement corrective actions where required.</li><li>Promote a proactive safety culture across the store.</li><li>Ensure all operational risks are effectively managed.</li></ul><p><br></p><p><b>Inventory & Supply Chain Management</b></p><ul><li>Drive inventory optimisation to maximise availability while controlling waste and shrinkage.</li><li>Collaborate with Planning and Supply Chain teams to improve forecasting and stock flow.</li><li>Ensure replenishment processes deliver exceptional on-shelf availability.</li><li>Monitor inventory accuracy, stock loss, and waste performance.</li><li>Support business initiatives that improve supply chain efficiency.</li></ul><p><br></p><p><b>Visual Merchandising & Brand Standards</b></p><ul><li>Ensure the store consistently delivers world-class visual merchandising standards.</li><li>Maintain exceptional store presentation aligned with M&S brand guidelines.</li><li>Support seasonal campaigns, promotional launches, and commercial initiatives.</li><li>Conduct regular commercial reviews to identify opportunities for improvement.</li></ul><p><br></p><p><b>Financial & Business Management</b></p><ul><li>Own the store's P&L and deliver financial targets through effective cost control and commercial decision-making.</li><li>Manage labour budgets, operational expenditure, and controllable costs.</li><li>Analyse financial reports and implement actions to improve profitability.</li><li>Present business performance, risks, and opportunities to senior leadership.</li><li>Drive strategic initiatives that contribute to long-term business growth.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills to be Successful</b></p><ul><li>Strong commercial and financial acumen.</li><li>Strategic leadership and people development skills.</li><li>Excellent stakeholder management and influencing ability.</li><li>Expertise in food retail operations and customer experience.</li><li>Strong understanding of inventory management, replenishment, and supply chain principles.</li><li>Ability to interpret commercial data and make informed business decisions.</li><li>Excellent communication and presentation skills.</li><li>Proven ability to lead large teams in a fast-paced retail environment.</li><li>Strong planning, organisational, and problem-solving skills.</li><li>Continuous improvement mindset with a focus on operational excellence.</li></ul><p><br></p><p><b>What Qualifies You for the Role</b></p><ul><li>Bachelor's Degree in Business Management, Retail Management, Hospitality, Supply Chain, or a related discipline.</li><li><b>10+ years of experience</b> in Food Retail, Supermarket, Hypermarket, or Grocery Retail.</li><li><b>5+ years of experience</b> leading large-format or flagship retail stores.</li><li>Proven track record of delivering sustainable sales growth, profitability, and operational excellence.</li><li>Experience managing large, cross-functional retail teams.</li><li>Strong knowledge of food safety, HACCP, Municipality regulations, and retail compliance.</li><li>Experience managing P&L, labour budgets, inventory, and commercial performance.</li><li>Strong leadership, coaching, and talent development experience.</li><li>Proficiency in retail management systems, SAP, Microsoft Office, and business reporting tools.</li></ul><p><br></p><p><b>Key Competencies</b></p><p><b>Commercial Leadership</b></p><ul><li>Commercial Acumen</li><li>Business Strategy</li><li>Financial Management</li><li>P&L Ownership</li></ul><p><b>Leadership & People</b></p><ul><li>Inspirational Leadership</li><li>Coaching & Talent Development</li><li>Succession Planning</li><li>Stakeholder Management</li></ul><p><b>Operational Excellence</b></p><ul><li>Food Retail Operations</li><li>Inventory Optimisation</li><li>Food Safety & Compliance</li><li>Supply Chain Collaboration</li><li>Continuous Improvement</li></ul><p><b>Customer Excellence</b></p><ul><li>Customer Experience</li><li>Service Excellence</li><li>Brand Standards</li></ul><p><b>Personal Effectiveness</b></p><ul><li>Strategic Thinking</li><li>Decision Making</li><li>Problem Solving</li><li>Communication & Influencing</li><li>Planning & Organising</li><li>Accountability</li></ul><p><br></p></div>
<p><h4>Job description</h4>
<p>The construction director is to lead the effort to manage and control the delivery of the infrastructure activities of the contractor and specialist subcontractors throughout the construction phase of the project and monitor the performance of the construction supervision consultant with regard to inspection and sign off of the works completed by contractor and intervene where issues arise to ensure a suitable conclusion.</p>
<p><strong>Key responsibilities:</strong><br>
<li>Monitor the infrastructure works throughout the construction process.</li>
<li>Monitor the performance of the supervision consultant and contractor.</li>
<li>Verify the reported progress in the various status reports with regard to infrastructure activities.</li>
<li>Monitor the technical submittal and approval process.</li>
<li>Identify improvements that can be achieved with regard to sequencing and progress on the project by all parties during construction.</li>
<li>Monitor inspection process and identify improvements where possible.</li>
<li>Monitor QHSE performance and identify and address deviations of performance.</li>
<li>Coordinate and manage the relationship with the local authorities.</li>
<li>Inform themselves of the relevant quality, environmental, safety and occupational health policies, manuals and procedures in place within the company, and ensure continued compliance with these requirements while employed.</li>
<li>Perform other duties as assigned by the line manager or supervisor.</li>
</p>
<p><strong>Qualifications and experience:</strong><br>
<li>Bachelor's degree preferably in civil engineering.</li>
<li>Minimum 20 years’ experience in construction of infrastructure projects, with extensive experience in dealing with local authorities in Abu Dhabi (minimum 5 years).</li>
<li>Experience dealing with subcontracts and subcontractors.</li>
<li>Proven track record as a construction manager on related projects with large MEP infrastructure scopes.</li>
<li>Strong technical background in MEP projects with at least 2 full life cycle project experiences working on a project management team.</li>
<li>Management of inspections, mockups, prototypes, samples, and quality benchmarking.</li>
<li>Progressive verification of the works to contract specifications, drawings, and approved mock-ups.</li>
<li>Management of construction submittal and RFI review and response process.</li>
<li>Review main contractors reports (daily, weekly, monthly), technical and progress.</li>
<li>Propose methods of construction to support the main contractor.</li>
<li>Familiar with local authority requirements and procedures.</li>
<li>Background working on commercial, residential and/or industrial construction projects with large landscaping areas.</li>
</p>
<p><strong>About the company</strong><br>
The company, with more than 4,300 professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. It is ranked as one of the largest program management firms in the world. The company is exclusively a program, project, and construction management provider, meaning it has one focus as a company: protecting client interests. Free of any potential conflicts, the entire business is geared towards helping clients achieve their desired outcomes. The company is dedicated to exceeding expectations throughout the entire construction project lifecycle and adapts to the needs of each assignment to develop tailored approaches and solutions to meet those needs.</p>
<p>The company is part of a global infrastructure solutions group of companies.</p>
<p><strong>Equal opportunity employer</strong><br>
The company is an equal opportunity employer, veteran, and disabled friendly.</p>
<p><strong>Note:</strong><br>
This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned. Various other duties may be required.</p></p><p></p>
<p><h4>Job description</h4>
<p>The construction director is to lead the effort to manage and control the delivery of the infrastructure activities of the contractor and specialist subcontractors throughout the construction phase of the project and monitor the performance of the construction supervision consultant with regard to inspection and sign off of the works completed by contractor and intervene where issues arise to ensure a suitable conclusion.</p>
<p><strong>Key responsibilities:</strong><br>
<li>Monitor the infrastructure works throughout the construction process.</li>
<li>Monitor the performance of the supervision consultant and contractor.</li>
<li>Verify the reported progress in the various status reports with regard to infrastructure activities.</li>
<li>Monitor the technical submittal and approval process.</li>
<li>Identify improvements that can be achieved with regard to sequencing and progress on the project by all parties during construction.</li>
<li>Monitor inspection process and identify improvements where possible.</li>
<li>Monitor QHSE performance and identify and address deviations of performance.</li>
<li>Coordinate and manage the relationship with the local authorities.</li>
<li>Inform themselves of the relevant quality, environmental, safety and occupational health policies, manuals and procedures in place within the company, and ensure continued compliance with these requirements while employed.</li>
<li>Perform other duties as assigned by the line manager or supervisor.</li>
</p>
<p><strong>Qualifications and experience:</strong><br>
<li>Bachelor's degree preferably in civil engineering.</li>
<li>Minimum 20 years’ experience in construction of infrastructure projects, with extensive experience in dealing with local authorities in Abu Dhabi (minimum 5 years).</li>
<li>Experience dealing with subcontracts and subcontractors.</li>
<li>Proven track record as a construction manager on related projects with large MEP infrastructure scopes.</li>
<li>Strong technical background in MEP projects with at least 2 full life cycle project experiences working on a project management team.</li>
<li>Management of inspections, mockups, prototypes, samples, and quality benchmarking.</li>
<li>Progressive verification of the works to contract specifications, drawings, and approved mock-ups.</li>
<li>Management of construction submittal and RFI review and response process.</li>
<li>Review main contractors reports (daily, weekly, monthly), technical and progress.</li>
<li>Propose methods of construction to support the main contractor.</li>
<li>Familiar with local authority requirements and procedures.</li>
<li>Background working on commercial, residential and/or industrial construction projects with large landscaping areas.</li>
</p>
<p><strong>About the company</strong><br>
The company, with more than 4,300 professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. It is ranked as one of the largest program management firms in the world. The company is exclusively a program, project, and construction management provider, meaning it has one focus as a company: protecting client interests. Free of any potential conflicts, the entire business is geared towards helping clients achieve their desired outcomes. The company is dedicated to exceeding expectations throughout the entire construction project lifecycle and adapts to the needs of each assignment to develop tailored approaches and solutions to meet those needs.</p>
<p>The company is part of a global infrastructure solutions group of companies.</p>
<p><strong>Equal opportunity employer</strong><br>
The company is an equal opportunity employer, veteran, and disabled friendly.</p>
<p><strong>Note:</strong><br>
This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned. Various other duties may be required.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<span> </span><p><span><span><span>Future Opportunities - Reception Manager - Atlantis The Palm</span></span></span> <br><span><span>(<span>20241</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br>
<p><strong>About the role </strong></p><br> <p>We are looking for Reception Managers across our varios venues at Atlantis The Palm. You will be responsible for delivering five-star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories while dining with us! Forming strong relationships with guests staying in the hotel and its suites, local Dubai residents and regulars will be an important aspect of the role. You will act as a ‘sales ambassador’s, encouraging repeat custom, capturing new business, and communicating any special requests and needs of guests to the restaurant management team, contributing and playing a vital role in delivering a luxury and personalized service. You will demonstrate a deep knowledge and passion for the brand you represent and play an active role in building and managing the guest database, working closely with the PR and marketing teams to communicate any upcoming activity to the market, including special events, initiatives, and promotions. This role requires someone who is immaculately presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them.</p><br> <p><strong>About you</strong></p><br>
<p>The successful candidate must demonstrate a clear passion for the Food & Beverage industry, guest experience and a willingness to learn in a supportive but disciplined environment, willing to work flexible hours, have excellent communication, and interpersonal skills. Minimum of 2 - 3 years’ experience in a similar role in a luxury hotel or restaurant is needed. Atlantis.</p><br> <p>The Palm offers an unbeatable opportunity to grow and develop in your career right in a mix of a continuously developing city and a diverse range of cultures.</p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
</div>
<h2 class="h5">Job description</h2>
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<span> </span><p><span><span><span>Future Opportunities - Reception Manager - Atlantis The Palm</span></span></span> <br><span><span>(<span>20241</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br>
<p><strong>About the role </strong></p><br> <p>We are looking for Reception Managers across our varios venues at Atlantis The Palm. You will be responsible for delivering five-star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories while dining with us! Forming strong relationships with guests staying in the hotel and its suites, local Dubai residents and regulars will be an important aspect of the role. You will act as a ‘sales ambassador’s, encouraging repeat custom, capturing new business, and communicating any special requests and needs of guests to the restaurant management team, contributing and playing a vital role in delivering a luxury and personalized service. You will demonstrate a deep knowledge and passion for the brand you represent and play an active role in building and managing the guest database, working closely with the PR and marketing teams to communicate any upcoming activity to the market, including special events, initiatives, and promotions. This role requires someone who is immaculately presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them.</p><br> <p><strong>About you</strong></p><br>
<p>The successful candidate must demonstrate a clear passion for the Food & Beverage industry, guest experience and a willingness to learn in a supportive but disciplined environment, willing to work flexible hours, have excellent communication, and interpersonal skills. Minimum of 2 - 3 years’ experience in a similar role in a luxury hotel or restaurant is needed. Atlantis.</p><br> <p>The Palm offers an unbeatable opportunity to grow and develop in your career right in a mix of a continuously developing city and a diverse range of cultures.</p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
</div>
<h2 class="h5">Job description</h2>
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<p>The Construction Director is to lead the effort to manage and control the delivery of the infrastructure activities of the Contractor and Specialist Subcontractors throughout the construction phase of the project and monitor the performance of the Construction supervision Consultant with regard to inspection and sign off of the works completed by Contractor and interfere where issues arise to ensure a suitable conclusion.</p><br><br><p>Hill International, with more than 4,300+ professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill as one of the largest program management firms in the world. For more information on Hill, please visit our website at www.hillintl.com.</p><br><p>Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes. We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.</p><br><p>Hill is a GISI Consulting Group company, part of the Global Infrastructure Solutions, Inc. (GISI) family of companies. Learn more about GISI Consulting Group at www.gisiconsulting.com.</p><br><p><b>Hill International is an Equal Opportunity Employer/Veteran/Disabled</b><br><u>Note</u>: <i>This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.</i></p><br><br>Responsibilities:<br><ul><li>Monitor the Infrastructure works throughout the construction process.</li><li>Monitor the performance of the Supervision Consultant and Contractor.</li><li>Verify the reported progress in the various status reports with regard to Infrastructure activities.</li><li>Monitor the technical submittal and approval process.</li><li>Identify improvements that can be achieved with regard to sequencing and progress on the project by all parties during construction.</li><li>Monitor Inspection process and identify improvements where possible.</li><li>Monitor QHSE performance and identify and address deviations of performance.</li><li>Coordinate and manage the relationship with the local authorities.</li><li>Informs themselves of the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures in place within Hill International, and ensures continued compliance with these requirements while employed by Hill.</li><li>Perform other duties as assigned by the line manager/supervisor.</li></ul><br>Qualifications:<br><ul><li>Bachelor's degree preferably in Civil engineering.</li><li>Minimum 20 years’ experience in Construction of Infrastructure projects, with extensive experience in dealing with local authorities in Abu Dhabi (minimum 5 years).</li><li>Experience dealing with subcontracts and subcontractors.</li><li>Have a proven track record as a Construction Manager on any related projects with large MEP Infrastructure scopes.</li><li>Required to have a strong technical background in MEP projects and should have at least 2 full life cycle project experience working on a Project Management team.</li><li>Management of Inspections, Mockups, Prototypes, samples, and quality benchmarking.</li><li>Progressive verification of the works to Contract specifications, Drawings, and approved mock-ups.</li><li>Management of construction submittal and RFI review and responses process.</li><li>Review Main Contractors reports (daily / weekly/ monthly), technical and Progress.</li><li>Proposing a method of construction to support the Main Contractor.</li><li>Familiar will local authority's requirements and procedures.</li><li>Background working on commercial, residential and/or industrial construction projects with big landscaping areas.</li></ul> </div>
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<span><br>JOB SUMMARY<br>The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.<br>CANDIDATE PROFILE <br>Education and Experience<br>Required:<br>• 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred<br>OR<br>• 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.<br>CORE WORK ACTIVITIES<br>Hotel Marketing and Advertising<br>• Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams.<br>• Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.<br>• Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.<br>• Manages F&B media schedules and verifies prompt settlement of accounts.<br>• Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups<br>• Executes email marketing, and display advertising.<br>• Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.<br>• Verifies all advertising for the hotel in digital channels is in alignment with brand voice.<br>Social Media Content Management<br>• Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).<br>• Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.<br>• Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.<br>Public Relations and Visual Asset Management<br>• Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM.<br>• Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.<br>• Manages assigned accounts as per the media account management system.<br>• Writes and distributes all press releases for property events, promotions, and outlets.<br>• Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.<br>• Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives.<br>• Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.<br>• Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).<br>• Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel.<br>• Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.<br>• Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.<br>• Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.<br>Direct Marketing and Collateral Development <br>• Coordinates and executes Hotel and F&B printed materials.<br>• Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.<br>• Assists in the production of all property, F&B display, and temporary signage in hotel public areas.<br>• Promotes collection of competitors collateral and publicity on a monthly basis.<br>• Manages the execution of F&B direct marketing activities.<br>• Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).<br>General<br>• Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns.<br>• Helps with the publication of hotel’s newsletter(s).<br>• Supports communications duties and functions as deemed necessary.<br>• Assists in the liaison and execution of joint F&B promotions.<br>• Works with eCommerce to verify the Hotel’s website and related websites are updated on a regular basis.<br>• Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.<br>• Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.<br>• Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.<br>• Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
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<p><span><span><strong>Inside Regional Account Manager</strong></span></span></p><br><p><span><span><strong>Location – Dubai, UAE </strong></span></span></p><br><p><span><span><strong>Job Description</strong></span></span></p><br><p><span><span><strong>About Fortinet:</strong> </span></span></p><br><p><span><span>Fortinet (NASDAQ: FTNT) protects the most valuable assets of some of the largest enterprise, service provider and government organizations across the globe. The company's fast, secure and global cyber security solutions provide broad, high-performance protection against dynamic security threats while simplifying the IT infrastructure. If you're looking for a dynamic, meaningful and rewarding environment, then Fortinet is the place for you. With offices in EMEA, we are an equal opportunity employer offering exciting work, competitive compensation and benefits. Fortinet is looking for the best and the brightest to join our highly motivated team.</span></span></p><br><p><span><span><u>Inside Regional Account Manager</u></span></span></p><br><p><span><span>In this key role, you will manage, direct and drive direct sales into Commercial Accounts. Create and implement strategic plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Commercial accounts and leverage these relationships. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for strong ongoing relationships.</span></span></p><br><p><span><span>Responsibilities</span></span></p><br><ul><li><p><span><span>Develop account plans to achieve goals and exceed quota responsibility</span></span></p><br></li><li><p><span><span>Maximize Fortinet opportunity while providing value added solutions to enterprise institutions</span></span></p><br></li><li><p><span><span>Serve as lead contact responsible for the flow of information to/from executive management</span></span></p><br></li><li><p><span><span>Works closely together with the account managers in order to maximize the primary business focus and serves as team leader responsible for the quality and success of activities in the territory</span></span></p><br></li><li><p><span><span>Develops relationships with key decision makers, influencers and partners</span></span></p><br></li><li><p><span><span>Manages effective working relationships with assigned region MAMs, Technical Sales Engineers, and Consulting Professionals</span></span></p><br></li><li><p><span><span>Consistently builds and delivers on an accurate territory pipeline</span></span></p><br></li></ul><p><span><span>Required Skills</span></span></p><br><ul><li><p><span><span>Proven ability to sell solutions to enterprise customers</span></span></p><br></li><li><p><span><span>Experience in the network security industry</span></span></p><br></li><li><p><span><span>A proven track record of significant over-quota achievement and demonstrated career stability</span></span></p><br></li><li><p><span><span>Experience in closing large deals</span></span></p><br></li><li><p><span><span>Selling experience must include technology.</span></span></p><br></li><li><p><span><span>Excellent presentation skills to executives & individual contributors</span></span></p><br></li><li><p><span><span>Excellent written and verbal communication skills</span></span></p><br></li></ul><br> </div>
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<p><b>Overview Of The Role:</b></p><br> <ul><li>As the Manager of Process & Compliance, you will support the Head of P&C in leading ERP implementations and enhancements for both UAE and Overseas Automotive businesses. </li><li>You will oversee risk assessment and process improvement initiatives to drive efficiencies, standardization, automation, and technology enablement. </li><li>This role champions governance and compliance through data analytics and internal controls, ensuring alignment with business objectives and regulatory standards.</li></ul> <p><b>What You Will Do:</b></p><br> <p><b>System Development and Implementation</b></p><br> <ul><li>Act as Finance Lead in ERP implementation & enhancements across the automotive business and finance operations, focusing on standardization and automation.</li><li>Support digital transformation initiatives to leverage technology for process automation and data-driven decision-making.</li><li>Ensure robust and consistent automotive processes across all business units and integration with financial books.</li></ul> <p><b>Process Specialisation and Support</b></p><br> <ul><li>Lead efforts to streamline and standardize processes for efficiency, accuracy, and compliance.</li><li>Identify bottlenecks and inefficiencies, implementing solutions for optimized workflow and resource utilization.</li><li>Share best practices across all business units.</li></ul> <p><b>Process Optimization</b></p><br> <ul><li>Develop and execute a strategy for process optimization and compliance aligned with organizational goals.</li><li>Identify opportunities for improvement and innovation to enhance processes, systems, and controls.</li><li>Lead efforts to streamline and standardize processes, ensuring efficiency, accuracy, and compliance.</li></ul> <p><b>Compliance</b></p><br> <ul><li>Ensure all processes comply with relevant regulations and standards.</li><li>Develop and maintain compliance policies and procedures.</li><li>Establish exception management alerts and dashboards to ensure ongoing compliance.</li></ul> <p><b>Required Skills To Be Successful:</b></p><br> <ul><li>Strong foundational understanding of finance operating systems and business processes with a compliance mindset.</li><li>Analytical and process-oriented with expertise in SAP inbound and outbound processes.</li><li>Excellent communication, leadership, and stakeholder management skills.</li><li>Proficiency in Excel, PowerPoint, and business documentation tools.</li></ul> <p><b>What Qualifies You For The Role:</b></p><br> <ul><li>Bachelor's degree in Finance, Accounting, Information Systems, or related field; MBA or advanced degree is a plus.</li><li>Minimum of 2-4 years of experience with at least 2 years of supporting SAP/other ERP processes.</li><li>Relevant professional qualifications and certifications (e.g., CA, CPA, CMA, SAP) is advantageous.</li><li>Experience in the Automotive/retail industry preferred.</li></ul><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<span><b>Key Responsibilities</b> <br></span><p><span><strong>Strategy</strong></span><br><span>• Strategies for Revenue generation and business development</span><br><span>• Business objectives and goals </span><br><span>• Drive the Digital Agenda</span></p><br><br>
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<p><span><strong>Acquisition & Sales Management</strong></span><br><span>• Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue.</span><br><span>• Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions.</span><br><span>• Induction of all (NTB) new customers brought in by the Branches & Direct Sales team. </span><br><span>• Achieve “best in class” productivity in order to maximize the efficacy of the sales process. </span><br><span>• Achieve the budgeted cross sell targets, consistency and penetration.</span><br><span>• Aggressive Sales call plans to acquire large prospective customers through referrals.</span><br><span>• Ensure coverage of customer base in accordance with the approved contact plans.</span><br><span>• Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)</span><br><span>• Maintain and update customer information on C Manager. Accurate and timely generation of reports.</span><br><span>• Activation of dormant accounts.</span><br><span>• Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</span></p><br><br> <br><p><span><span><strong>Customer Relationship Building</strong></span></span><br><span>• Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.</span><br><span>• Effectively meeting customer expectations and handling/ reduction of customer complaints.</span><br><span>• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span><br><span>• Manage the portfolio to de-risk against attrition and achieve stability of book.</span><br><span>• Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.</span><br><span>• Serve as the one-point contact to the High Net Worth customers of the Bank</span></p><br><br>
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<p><span><span><strong>Processes</strong></span></span><br><span>• Ensure compliance of laid down process and procedures.</span><br><span>• Facilitate and Implement work process improvements.</span><br><span>• To ensure compliance with Global Process Standards on Customer Data Confidentiality.</span></p><br><br> <br><p><span><strong><span>People & Talent</span> </strong></span><br><span>• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span><br><span>• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably</span><br><span> skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span><br><span>• Employ, engage and retain high quality people, with succession planning for critical roles.</span><br><span>• Responsibility to review team structure/capacity plans.</span><br><span>• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></p><br><br>
<p><br><span><span><strong>Risk Management</strong></span></span><br><span>• Ensure KYC/AML updates, proper zero error documentation.</span><br><span>• Updating the C – Manager, adhering to the Contact Management Plan.</span><br><span>• Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span><br><span>• Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.</span><br><span>• Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span><br><span>• Read, understand and comply with all provisions of the Group Code of Conduct.</span></p><br><br> <br><p><span><span><strong>Governance </strong></span></span><br><span>• To be able to detect any suspicious transactions, Money laundering, forgeries etc </span><br><span>• Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. </span><br><span>• Ensure all GPS standards are followed and adhered.</span></p><br><br>
<p><br><span><span><strong>Regulatory & Business Conduct</strong> </span></span><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across </span><br><span> Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span><br><span>• Obtain Security & Commodity Authority (SCA) license and timely completion of Continuous Program Development (CPD) requirement post SCA licensing. This is a mandatory requirement for the role.</span></p><br><br> <br><p><span><span><strong>Key stakeholders</strong></span></span><br><span><span><strong>Internal:</strong></span></span><br><span>• Product Manager – Priority Banking - for Launch and implementation of product campaigns</span><br><span>• Customer Service Manager - WM - for Product services to the customers</span><br><span>• Unit Heads – Treasury - Implementation of sales strategies</span><br><span>• Branch Managers - Implementation of sales strategies</span><br><span>• Marketing Manager - WM - Coordinate marketing and research activities.</span><br><span>• Country Money Laundering Prevention Officer.</span></p><br><br>
<p><br><span><span><strong>External</strong></span>:</span><br><span>• Existing and Prospective Customers - for Acquisition and retention of business</span></p><br><br>
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<p><span><span><strong>Other Responsibilities</strong></span></span><br><span>• Ability to maintain a highly decent professional environment in the Priority Centre. </span><br><span>• Educate Clients on using of other delivery channels.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• Manage Conduct </span><br><span>• Manage Risk</span><br><span>• Manage People</span><br><span>• Spot Opportunities</span><br><span>• Solve Problems</span><br><span>• Take the Lead</span><br><span>• Build Resilience </span></p><br><br><b>Qualifications</b> <br><p><br><span>• University Graduate.</span><br><span>• Relevant experience in sales and relationship management.</span><br><span>• Experience in handling all Banking & Investment Products.</span><br><span>• Demonstrated ability in sales planning.</span><br><span>• Strong communication and negotiation skills with the ability to influence outcomes.</span><br><span>• Networking ability to manage interdepartmental deliverables.</span><br><span>• Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.</span><br><span>• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span><br><span>• Computer literacy at the user level.</span><br><span>• Adapting to multi-cultural environment.</span><br><span>• In-depth knowledge of capital markets and financial planning. </span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
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<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
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<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
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Job Purpose<p>At Emirates, our retail and contact centres operate globally! Our international teams play a crucial role in representing our brand, and providing our customers with up to date information regarding our range of products and services. Working with our team means that you serve as a primary means of communication and are often a first point of contact for our valued customers!</p><br><br><p>The Business Systems Manager will manage the business operations process design, impact and implementation for all IT systems pertinent to the department/assigned work stream, working closely with Emirates IT. Serve as senior subject matter expert for assigned functional domain. Manage the IT investment of the department from a business perspective to maximise performance efficiency, return on investment, process analysis and automation translating into tangible productivity increases, cost savings, information system enhancements, user training, business help desk support and active promotion of the departmental systems/PSS among the user community, in synch with the business growth, distribution and operational strategy. Pro-actively participate in achieving the IT and business strategic objectives of the department, by sourcing, validating and providing required information to develop system enhancement proposals and manage business testing, implementation, user requirements and operation thereafter. In all this the job holder has to closely work with Emirates/IT, and external vendors.</p><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Pro-actively lead/seek, validate, document and manage the analysis and requirements of the current and future business technology/functional needs. Interact with business and support unit managers and users across the company, trade and supplier partners, customers and information users to ensure that functionality is maximised and enhancements consistent with business and user requirements and the department’s future direction and strategy. Manage the user requirements, user testing and business rollout of new features.</li><li>Pro-actively monitor systems/functional performance to meet commercial demands Effectively identify, communicate, coordinate and drive solutions to any system instabilities, with the relevant managers/staff/vendors, within pre-agreed SLA’s and keep all relevant business managers and operationally dependant areas updated on a real time basis.</li><li>Organise and manage user testing schedules in a timely manner to ensure that delivered modules, patches or enhancements are tested in a qualitative manner, for implementation across the user community. Organise, coordinate and involve a broad spectrum of users (including outstations) to ensure that testing is thorough and all bugs detected and addressed, prior to roll-out and within business timeframes.</li><li>Manage the development and effective implementation of system usage procedures and ensure that user manuals and on-line help are published and available to all users, so that systems are used uniformly and efficient. Document and ensure all interfaces are tested, implemented and monitored to ensure systems are fully functional. Work closely with Training Manager to provide input on required training materials and e-learning.</li><li>Manage and provide systems help desk, which provides effective user assistance, diagnosis, reporting, escalation, solutions and closure of user problems and incidents. Ensure all systems and process related issues or enhancement requests are investigated, validated, recorded, tracked and managed effectively.</li><li>Participate/Lead, document/review, analyse and evaluate business requirement documents to ensure that they accurately reflect all business needs, pro-actively interact with user process owners and connected user departments or work areas, to review the same and co-ordinate with IT to address deviations. Also responsible to review and validate all user IT requirements documents for the department within business timelines. Scope creep must be managed and addressed to ensure project, bug fixes, patches or enhancement deliverables are not compromised.</li><li>Organise resources to address system operational issues and provide constant support and assistance for all users of the systems, internally and externally. Pro-actively propose, obtain approval and manage enhancements to the systems to meet evolving business processes and strategic distribution requirements.</li><li>Organise and conduct user forums and act as a medium to obtain, evaluate, validate and submit modification proposals, with cost/revenue and efficiency benefits.</li></ul><br><p><strong>SPECIFIC JOB ACCOUNTABILITIES:<br>Emirates Reservation System (ResConnect)</strong></p><br><br><ul><li>Analyse the products, competitors and industry changes to determine the most appropriate product feature sets. Recommend and co-ordinate where necessary competitive analysis, customer needs analysis and market research.</li><li>Be directly involved in the product design throughout the project lifecycle through to deployment and ongoing management. Lead the document development requirements with user flows and storyboards. Review and provide feedback for user acceptance.</li><li>Envisage, adapt and evolve the business processes for alignment and ensure impacted interface systems are aligned and tested.</li></ul>Qualification<p><strong>In order to be successful in this role, you must meet the below requirements:</strong></p><br><br><ul><li>8+ years in Commercial/Sales of experience relevant to the role.</li><li>Degree or Honours (12+3 or equivalent).</li><li>Experience of Airline reservation systems</li><li>Airline operations knowledge</li><li>Online retail knowledge (Airline Domain)</li><li>Retail stores knowledge (Airline Domain)</li><li>Loyalty platform experience (Airline Domain)</li><li>Knowledge of Payment gateways including PCI compliance (desirable)</li><li>Experience with Modern Airline Retailing implementation (desirable)</li></ul><p>At Emirates, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team!</p><br><br>Salary & benefits<p><span>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</span></p><br><br><br> </div>
Key Accountabilities<br><br> Understand the overall needs and usage behaviour of the sub segment to be able to tailor appropriate customer value propositions Develop & execute strategies to increase market share and achieve P&L targets. End to end ownership of respective portfolio Design and Follow-up on the development of sub segment value propositions as per the roadmap liaising with different stakeholders to facilitate proposition launch within defined time-to-market- Proposition in coop with loyalty schemes such as Fazaa / Esaad etx Metallic Numbers Propositions Create Go-To-Market strategy, plan, communications briefs for the related campaign by liaising with Brand and Communications, products, and all Sales channels and other front-lining business operations for the respective Customer journeys inn alignment with the core proposition manager Develop and implement methods and processes to enhance the effectiveness of the segment strategy to better meet objectives Liaise with ABM team to launch value extraction and retention campaigns Manage Acquisitions, with a focus in enhancement and optimization of the on-boarding journey Manage Customer adoption of the respective propositions. Coordinate with C&C, Sales and Customer Operations, Channel CX, for new digital proposition and Journey CVPs and launches Contribute in Managing the relationship with the organizations (key accountability lies with Gov Relations for the most of them). Manage the common action plan to increase the adoption of the proposition for initiatives by both sides Establish deals with (alone or with the Gov Relations and Enterprise colleagues) new organizations and launch exclusive propositions KPIs - Gross adds by the new propositions and Overall Gross adds of Emirati segment ARPU of Gross Ads and Base of the respective propositions and overall Emirati segment Churn of the respective propositions and overall Emirati segment Base of the respective propositions and overall Emirati segment Revenues of the respective propositions and overall Emirati segment Margin of the respective propositions and overall Emirati segment Emirati Market Share Emirati NPS<br><br>Qualifications<br><br> Minimum Bachelors in Marketing/ BA /related field<br><br>Experience<br><br> Minimum 7 years of experience in Segment Marketing Propositions in Telecoms Account management experience would be considered an advantage<br><br>Skills<br><br> Good understanding of the telecom market dynamics Strong knowledge of customer experience design, marketing research, Solid analytical skills Great interpersonal and communication skills with ability to deliver within a cross-functional environment Solid understanding of communications and media High standard of Telecommunication product and service knowledge Exceptional communication and negotiation skills Minimum requirement, Fluency in English AND Arabic Exceptional written and oral communication skills required. PC skills Office Suite require
We are looking for an experienced Customer Success Manager to act as a key point of contact for a portfolio of corporate clients, ensuring they receive a consistent, responsive and high-quality service. The role will focus on building strong client relationships, understanding client needs, coordinating with internal teams and ensuring issues are resolved efficiently. You will work across multiple service areas and play an important role in maintaining client satisfaction, service quality and long-term relationships.<br>Key Responsibilities Manage day-to-day relationships with assigned clients and act as their primary point of contact. Build strong relationships with key client stakeholders and develop a clear understanding of their business needs and priorities. Manage client queries, requests, concerns and escalations through to resolution. Coordinate with internal teams to ensure services are delivered accurately, efficiently and within agreed timelines. Take ownership of client issues, following up with relevant teams and keeping clients informed until resolution. Monitor service delivery and proactively identify potential issues, gaps or areas for improvement. Conduct regular client meetings, service reviews and follow-ups. Track agreed actions, commitments and outstanding items to ensure timely completion. Gather client feedback and work with internal teams to improve processes and overall service quality. Support client onboarding and ensure a smooth transition into ongoing service delivery. Maintain accurate records of client interactions, requests, issues and agreed actions. Identify opportunities to strengthen client relationships and expand the services provided where appropriate. Work closely with operational and functional teams to ensure a consistent client experience.<br>Requirements Bachelor's degree in Business Administration, Management, Communications or a related field. Minimum 5 years of experience in Customer Success, Account Management, Client Services, Service Delivery or a similar client-facing role. Experience managing corporate or B2B clients within a professional services, managed services, technology, outsourcing or shared services environment is preferred. Strong relationship management and stakeholder engagement skills. Demonstrated experience managing client issues and escalations through to successful resolution. Strong problem-solving skills with the ability to coordinate across multiple teams. Highly organised with strong follow-up and attention to detail. Comfortable managing multiple clients, priorities and ongoing requests simultaneously. Excellent written and verbal communication skills. Strong customer service mindset with a proactive and solutions-focused approach.<br>Preferred Experience Experience working within a multi-service or managed services environment. Exposure to HR, Finance, IT, Procurement or other corporate support services. Experience working with UAE-based corporate clients. Familiarity with CRM, ticketing or customer success platforms.
Our client is seeking an experienced Data Governance Manager to drive enterprise data governance, quality, architecture, and stewardship initiatives. The role will assess and enhance data management capabilities, establish policies and standards, and partner with business and technology teams to deliver trusted, high-quality data that supports analytics, AI, regulatory compliance, and strategic decision-making. UAE Nationals highly preferred.<br> <br><br>Key Responsibilities<br><br>Lead enterprise-wide data governance and data management initiatives. Conduct data maturity assessments using recognized frameworks such as DCAM. Develop and maintain enterprise data strategy, policies, standards, and operating models. Establish and manage Data Governance Councils, Data Stewardship programs, and ownership frameworks. Define and implement data quality controls, monitoring processes, and remediation plans. Drive metadata management, business glossary, data catalog, and lineage initiatives. Collaborate with business and technology teams to align data architecture with organizational objectives. Develop roadmaps to improve data management capabilities and measure progress through KPIs and maturity scores. Support AI, analytics, and digital transformation programs by ensuring trusted and well-governed data. Identify and mitigate data-related risks, including regulatory, privacy, and compliance requirements. Establish data management processes across the data lifecycle, from creation through archival and disposal. Provide thought leadership and guidance on industry best practices in data management and governance. Prepare executive-level presentations, business cases, and progress reports for senior stakeholders. Partner with technology teams on data platform, master data management, and data integration initiatives. Drive organizational change management and promote a data-driven culture.<br> <br><br>Qualifications<br><br>Bachelor's degree in Information Systems, Computer Science, Data Analytics, Business, or a related field.10+ years of experience in Data Management, Data Governance, Data Architecture, or related disciplines. Demonstrated experience leading enterprise data governance and transformation programs. Strong understanding of: Data Governance Data Quality Metadata Management Master Data Management (MDM) Data Architecture Data Privacy and Compliance Experience conducting data maturity assessments and developing improvement roadmaps. Strong stakeholder engagement and executive communication skills. Experience working across business and technology functions. Experience with data catalog, metadata, and governance platforms. Proven ability to manage multiple workstreams in complex organizations. Preferred certifications: DCAM Certification and CDMP (Certified Data Management Professional) Experience supporting AI, machine learning, and advanced analytics initiatives. Consulting or advisory experience in large-scale transformation programs. Knowledge of cloud data platforms such as Azure, AWS, Google Cloud, Databricks, Snowflake, or Microsoft Fabric.
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<p >We are currently seeking for enthusiastic and committed individuals with exceptional communication skills that pride themselves on their ability to deliver extraordinary levels of service and provide creative solutions.</p>
<p >This position is based at Park Rotana & Park Arjaan Abu Dhabi. <br><br>As a Director of Operations, you are responsible to assist the General Manager, and within the Rotana Policies and Procedures, to assess, to evaluate and to meet the short and long-term needs of the hotel to ensure its success. Key responsibilities will include: </p>
<ul>
<li >Oversee the entire operations of the hotel with particular focus on Front Office, Reservations, Security, Housekeeping, Laundry, F&B and Yield Management</li>
<li >Represent the hotel management when interacting with guests and individuals from outside the Hotel, including but not limited to current and potential clients, owning company representatives, government officials, travel industry representatives, suppliers, competitors and other members of the local community</li>
<li >Assist in the development and implementations of the Rooms Strategic Plan, Marketing Plan, Budget and Goals Programme to ensure on-going optimal Guest satisfaction, sales potential and profitability</li>
<li >Monitor all Quality Assurance Programmes, particularly related to Guest Satisfaction and Online Reputation Management</li>
<li >Resolve customer complaints as appropriate</li>
<li >Responsible for the training and development of the Rooms Division and F&B colleagues</li>
<li >Manage the functions of all hotel personnel through supervision of hotel Department Heads</li>
<li >Assist in monitoring present and future trends, practices and systems in the hotel industry and determines and ensures execution of competitive programme as directed</li>
<li >Participate in conducting weekly inspections and ensures physical facilities are kept in optimal condition by full implementation of Preventive Maintenance Programme and Planning and Management of FF&E as directed by General Manager</li>
<li >Ensure Emergency Procedures are practiced and enforced to provide for the security and safety of guests and colleagues including Fire Tests and Evacuations</li>
<li >Monitor applicable laws and regulations, including Health & Safety and ensure compliance</li>
<li >Establish and maintain effective internal communications and meetings structures to ensure optimum teamwork and productivity</li>
<li >Actively take an interest in other department functions, practices, and issues in order to support a guide for the benefit of the hotel</li>
<li >Establish and maintain effective employer relationships including open communications with all colleagues</li>
<li >Monitor purchasing practices to ensure compliance with Rotana Policy and Procedures</li>
<li >Comply with the hotel environmental, health and safety policies and procedures</li>
<li >Assist in selling the hotel through personal involvement with all potential markets as required</li>
<li >Ensure environmentally friendly practices are implemented, in accordance with the Rotana Environmental Manual/Local Applicable Laws and Regulations</li>
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<span>Description</span><br><span></span><p>As a member of Munich Re the MedNet Global Health Care Solutions L.L.C. is one of the leading managed care service organizations that caters to healthcare needs. We are currently looking for a “Project Manager”, this position combines project management and service delivery management skills to manage an array of projects spanning integration initiatives, regulatory compliance programs (ADHICS, SOC2 certification, ISO standards), and portal enhancements. The role owns the translation of business objectives and regulatory requirements into solutions that drive operational efficiency, ensure compliance, and improve customer experience across multiple markets, while coordinating across business stakeholders, technology teams, and leadership to keep initiatives aligned and on track.</p><br><p>Your Job:</p><br><ul><li>Digital transformation and automation projects across core operational workflows.</li><li>Key account roadmap execution and delivery, ensuring alignment with business objectives and customer expectations.</li><li>Regulatory compliance programs and certifications (such as ADHICS, SOC2, and ISO standards) that ensure organizational adherence to industry requirements.</li><li>Implementation of emerging technologies, including AI-enabled process enhancements, to drive efficiency and support scalability.</li><li><p>Develop and manage comprehensive project plans, timelines, risk logs, and business cases with defined success metrics for post-implementation evaluation.</p><br></li><li>Facilitate structured requirements-gathering workshops with key stakeholders across business units, technology teams, and leadership to identify business objectives, operational needs, and regulatory requirements (ADHICS, SOC2, ISO standards), translating findings into detailed Business Requirements Documents (BRDs), Requirements Traceability Matrices (RTMs), and comprehensive Use Cases.</li><li>Partner with IT application specialists and technical teams to ensure requirements are accurately translated into solution design, and implementation roadmaps, maintaining alignment throughout the delivery lifecycle.</li><li><p>Document and define project success criteria, operational KPIs, and acceptance criteria that align with business outcomes and regulatory compliance standards.</p><br></li><li>Conduct discovery and feasibility analysis to identify opportunities for implementing emerging technologies and process innovations that support organizational objectives, drive continuous operational improvements, enhance compliance capabilities, and enable predictive analytics across multi-market operations.</li><li>Collaborate with data teams, developers, architects, and business stakeholders to design and develop intelligent automation solutions that drive operational efficiency, reduce manual processes, and support regulatory compliance across core workflows.</li></ul><br> <br> <span>Qualifications</span><br><span></span><p><span>Your Profile:</span></p><br><p><span><span>·</span></span><span>Insurance industry PM experience (4+ years).</span></p><br><p><span><span>·</span></span><span>Proven delivery in integrations, regulatory/compliance (ADHICS, SOC 2, ISO), process improvements, and portal enhancements. </span></p><br><p><span><span>·</span></span><span>Strong governance: scope/plan/critical path, risk/issue/change control, stakeholder comms; delivery to time/quality/cost. </span></p><br><p><span><span>·</span></span><span>Ability to partner with Risk/Compliance and Commercial; experience applying AI tools to PM deliverables.</span></p><br><p><span><span>·</span></span><span>Good knowledge and experience in project management tools and methodologies, Business requirement documentation, and process re-engineering.</span></p><br><p><span><strong>*Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.</strong></span></p><br><br> </div>
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<p><b>Please read before applying:</b></p><p><br></p><p><b>DO NOT apply for this role if you are currently employed in either a full-time or part-time position.</b></p><p><br></p><p>Applicants <b>MUST</b>:</p><ul><li>· Currently be based in a GCC country</li><li>· Be fully available during UAE business hours</li><li>· Be able to start immediately</li><li>· Be available to work full-time through September 11</li><li>· Have 5+ years of strong, hands-on project management experience</li></ul><p><br></p><p>Applications that do not meet all the requirements above will not be considered. Please apply only if you are fully eligible and immediately available.</p><p><br></p><p><b>The role:</b></p><p>MELD Advertising is looking for an experienced <b>Project Manager</b> to support a client who is major international healthcare organization.</p><p><br></p><p>This is a hands-on delivery role for someone who is highly organized, proactive and comfortable keeping multiple projects, stakeholders and deadlines moving at the same time.</p><p><br></p><p>You will coordinate across client stakeholders – as well as MELD teams – to maintain project plans and ensure agreed actions and deliverables continue moving forward.</p><p><br></p><p>Experience working on CX, advertising, marketing, digital or operational improvement projects would be an advantage, but strong project management skills are the priority.</p><p><br></p><p><b>What you’ll do</b></p><p>• Manage multiple small- to medium-sized projects and workstreams</p><p>• Develop and maintain project plans, timelines, actions and deliverables</p><p>• Coordinate meetings and communication across client and internal stakeholders</p><p>• Track decisions, risks, issues, dependencies and next steps</p><p>• Follow up consistently and help maintain accountability across teams</p><p>• Prepare clear project updates and status reports</p><p>• Maintain accurate, organized project documentation</p><p>• Identify potential delays and escalate issues appropriately</p><p>• Help move projects from planning through execution</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>What we’re looking for</b></p><p>• Demonstrated project management or project delivery experience</p><p>• Strong organization, prioritization and follow-through</p><p>• Confidence working with multiple stakeholders and senior team members</p><p>• Clear written and verbal communication skills</p><p>• The ability to manage several priorities without losing attention to detail</p><p>• A proactive approach and willingness to take ownership</p><p>• Experience in healthcare, insurance, CX, marketing or communications is helpful, but not essential</p><p><br></p><p><b>Location: </b>Dubai (Remote.) Only applicants currently based within the GCC will be considered.</p><p><b>Engagement: </b>Full-time freelance contract through September 11, with the possibility of extension</p><p><b>Start date: </b>Immediate</p><p><b>Compensation: </b>AED 25,000 per month</p><p><b>Working hours: </b>UAE business hours</p><p><b>Important: </b>This is a freelance contract. Medical insurance, visa sponsorship and other employee benefits are not included.</p><p><br></p><p>Please apply with your CV and ensure your current employment status and GCC location are clearly stated in your application.</p></div>
<p>Black Pearl is currently recruiting for a Strategic Commercial Manager on behalf of a leading utility organization in the UAE.
This strategic role is responsible for monitoring and analyzing electricity and water markets, supporting long-term demand and supply planning, evaluating market opportunities, and engaging with key stakeholders across the utility value chain. The successful candidate will play a critical role in supporting market development initiatives, utility reforms, and future generation and water production strategies.
We are particularly interested in candidates with experience working with Independent Power Producers (IPPs) and Independent Water Producers (IWPs), utility operators, regulators, transmission companies, or power and water procurement entities.
Key Responsibilities
• Monitor and analyze electricity and water market trends, industry developments, and regulatory changes.
• Conduct market intelligence, benchmarking, and economic analysis to support strategic decision-making.
• Evaluate market opportunities related to power generation, water production, renewable energy, and infrastructure investments.
• Support long-term demand forecasting, capacity planning, and resource adequacy assessments.
• Analyze supply-demand dynamics and identify future market requirements.
• Engage with IPPs, IWPs, regulators, government entities, and industry stakeholders to support market development initiatives.
• Support commercial assessments of new power generation and desalination projects.
• Review market frameworks, procurement models, and industry best practices.
• Prepare market reports, presentations, business cases, and recommendations for senior management.
• Monitor utility sector reforms, energy transition initiatives, and emerging technologies impacting the industry.
• Support strategic planning activities related to electricity and water supply security, sustainability, and growth.</p><p>To be considered for this role, you need to meet the following criteria:
• Bachelor's Degree in Engineering, Economics, Energy Management, Finance, Business Administration, or a related discipline.
• Master's Degree is advantageous.
• Minimum 8–12 years of experience within the utilities, energy, power, or water sectors.
• Proven experience in market analysis, market development, energy economics, utility planning, commercial strategy, or regulatory environments.
• Strong understanding of electricity and water markets, utility operations, and industry value chains.
Experience working with:
• Independent Power Producers (IPP)
• Independent Water Producers (IWP)
• Utility authorities
• Power and water procurement entities
• Transmission and distribution companies
• Energy and water regulators
• Knowledge of power purchase agreements (PPA), water purchase agreements (WPA), utility market structures, and tariff frameworks.
• Strong analytical, commercial, and stakeholder management skills.
• Excellent presentation, reporting, and communication abilities.
• Bachelor's Degree in Engineering, Economics, Energy Management, Finance, Business Administration, or a related discipline.
• Master's Degree is advantageous.
• Minimum 8–12 years of experience within the utilities, energy, power, or water sectors.
• Proven experience in market analysis, market development, energy economics, utility planning, commercial strategy, or regulatory environments.
• Strong understanding of electricity and water markets, utility operations, and industry value chains.</p>