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<strong>Job Description<br><br></strong>WSP Middle East is seeking an experienced and client-focused Associate Director – Transport Planning & Mobility to join our growing Transport Planning & Mobility team in the UAE.<br><br>The successful candidate will play a leading role in the delivery of complex transport planning, mobility, and multidisciplinary infrastructure projects across the Middle East, working closely with clients, government authorities, developers, and internal design teams. The role offers the opportunity to contribute to some of the region's most significant transportation, urban development, master planning, infrastructure, and mobility programmes.<br><br>As an Associate Director, you will provide technical leadership, project oversight, and client advisory services while supporting business growth and helping develop the next generation of transport planning professionals. The role requires close collaboration with highways, public transport, rail, urban planning, master planning, digital, sustainability, and infrastructure teams to deliver integrated and future-ready mobility solutions<br><br><strong>Responsibilities<br><br></strong><strong>Technical Leadership<br><br></strong><ul><li>Lead the delivery of transport planning and mobility assignments across the UAE and wider Middle East.</li><li>Provide technical leadership for:</li><ul><li>Transport Master Plans</li><li>Transport Impact Studies (TIS)</li><li>Traffic Impact Assessments (TIA)</li><li>Mobility Strategies</li><li>Multimodal Transport Studies</li><li>Public Transport Planning</li><li>Accessibility & Active Mobility Plans</li><li>Parking Strategies</li><li>Transit-Oriented Development (TOD) Studies</li><li>Future Mobility & Smart Mobility Assessments</li></ul><li>Review and approve technical reports, presentations, models, and client deliverables.</li><li>Ensure compliance with local authority requirements, international best practice, and WSP quality standards.</li><li>Provide strategic transport planning advice throughout the project lifecycle from feasibility through to design development and approvals. <br><br></li></ul><strong>Project Delivery & Design Integration<br><br></strong><ul><li>Lead transport planning inputs on multidisciplinary projects including:</li><ul><li>Major infrastructure projects</li><li>Urban developments</li><li>Mixed-use masterplans</li><li>New cities and communities</li><li>Aviation developments</li><li>Economic zones</li><li>Tourism and hospitality projects</li><li>Public realm and mobility enhancement programmes</li></ul><li>Coordinate closely with highways, rail, structures, utilities, architecture, urban planning, landscape, sustainability, and environmental teams.</li><li>Manage project budgets, programme delivery, resource allocation, quality assurance, and commercial performance.</li><li>Act as Project Manager or Discipline Lead for major transport planning commissions.</li><li>Support project directors in delivering high-profile client assignments throughout the Middle East. <br><br></li></ul><strong>Client & Stakeholder Management<br><br></strong><ul><li>Serve as a trusted advisor to clients, government authorities, developers, and public sector agencies.</li><li>Lead client meetings, workshops, technical presentations, and stakeholder engagement activities.</li><li>Build and maintain strong relationships with key transport authorities and regulatory bodies across the UAE and Middle East.</li><li>Provide guidance on planning approvals, mobility policy, and transport-related regulatory requirements.</li><li>Support clients in developing sustainable, efficient, and people-focused transportation solutions. <br><br><br></li></ul><strong>Business Development & Work Winning<br><br></strong><ul><li>Support the growth of WSP's Transport Planning & Mobility business across the region.</li><li>Identify new opportunities and strengthen relationships with existing clients.</li><li>Lead or contribute to technical and commercial proposals, bids, and framework submissions.</li><li>Support fee development, project strategies, and pursuit planning activities.</li><li>Contribute to market intelligence, sector growth initiatives, and service innovation.</li><li>Represent WSP at industry events, conferences, and client forums where appropriate. <br><br><br></li></ul><strong>Team Leadership & People Development<br><br></strong><ul><li>Mentor, coach, and develop transport planners and mobility specialists.</li><li>Provide technical guidance and support across project teams.</li><li>Foster a culture of collaboration, innovation, and continuous improvement.</li><li>Support recruitment, capability building, and succession planning initiatives.</li><li>Promote knowledge sharing and best practice across the wider Transport & Infrastructure business. <br><br><br></li></ul><strong>Future Mobility & Innovation<br><br></strong><ul><li>Support the development of innovative transport and mobility solutions for clients.</li><li>Promote sustainable mobility, public transport integration, active travel, and low-carbon transport solutions.</li><li>Contribute to initiatives involving:</li><ul><li>Mobility as a Service (MaaS)</li><li>Smart Mobility</li><li>Shared Mobility</li><li>Autonomous Mobility</li><li>Electric Vehicle Infrastructure</li><li>Data-Driven Mobility Planning</li><li>Transit-Oriented Development (TOD)</li></ul><li>Help strengthen WSP's position as a leader in future mobility across the Middle East.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor's Degree in Transport Planning, Civil Engineering, Transportation Engineering, Urban Planning, Geography, Architecture, or a related discipline. </li><li>Master's Degree in Transport Planning, Transportation Engineering, Urban Planning, Mobility, or a related field is preferred. </li><li>Chartered or professionally accredited status with a recognised institution such as CIHT, TPS, ICE, ITE, RTPI, or equivalent is desirable. </li><li>Typically 12-18 years of professional experience in transport planning and mobility consultancy. </li><li>Strong experience delivering projects in the UAE and wider Middle East. </li><li>Demonstrated experience leading multidisciplinary transport planning assignments. </li><li>Strong knowledge of transport planning methodologies, development planning, mobility strategy, and transport policy. </li><li>Experience working with government authorities, transport agencies, and private sector developers. </li><li>Proven client-facing experience and ability to manage senior stakeholder relationships. </li><li>Experience leading project teams and mentoring junior staff.<br><br><br></li></ul><strong>Imagine a better future for you and a better future for us all.<br><br></strong>Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.<br><br><strong>With us, you can.</strong> <strong> Apply today.</strong>
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<p><span><span><strong>Assistant HSE Engineer</strong></span></span></p><br><p><span><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></span></p><br><p><span><span><strong>The project: </strong></span></span></p><br><p><span><span>Mace is providing project management services on a large mixed-use regeneration development in Abu Dhabi. The site will have commercial workplaces and retail units along with public realm.</span></span></p><br><p><span><span>Supports the HSW team in delivering health, safety and wellbeing activities across assigned projects, applying established technical knowledge to promote Mace’s Safety First value, strengthen compliance and contribute to safe, inclusive and high-performing project environments.</span></span></p><br><p><span><span><strong>You’ll be responsible for:</strong></span></span><br> </p><br><p><span><span><strong>Safety first - Going home safe and well:</strong></span></span></p><br><ul><li><span><span>You will promote Mace's value of Safety First, exhibiting visible safety behaviours, sharing lessons learned and using safety moments and Mace's HSW framework to support the safety and wellbeing of all Mace staff.</span></span></li><li><span><span>You will possess technical expertise in local health and safety rules and regulations relevant to project portfolio.</span></span></li><li><span><span>You will promote a diverse and inclusive working environment and understand the importance of the wellbeing of the people in your team. </span></span></li></ul><p><span><span><strong>Client focus – Deliver on our promise:</strong></span></span></p><br><ul><li><span><span>You will ensure robust quality systems are in place and suitably managed in line with service excellence. </span></span></li><li><span><span>You will manage delivery from project inception/brief, through design development and planning, contractor procurement and construction phase in accordance with the overall delivery program and agreed project milestones.</span></span></li><li><span><span>You will manage tasks and associated deliverables in support of the Associate Director and other senior leaders, alongside the wider project and client teams, to ensure the timely and accurate delivery of the project. </span></span></li></ul><p><span><span><strong>Integrity – Always do the right thing:</strong></span></span></p><br><ul><li><span><span>You will manage project budgets and highlight any risks, challenges and mitigations.</span></span></li><li><span><span>You will support the long term development of your function or Business Unit (BU), creating a sustainable business future.</span></span></li><li><span><span>You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values. </span></span></li></ul><p><span><span><strong>Create opportunity for our people to excel:</strong></span></span></p><br><ul><li><span><span>You will manage design and wider consultant teams in a collaborative manner to ensure effective completion of responsibilities. </span></span></li><li><span><span>You will lead and manage the project team and relevant stakeholders to achieve strategic project key performance indicators (KPIs). </span></span></li><li><span><span>You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace Group, the Centres of Excellence, Mace Way Control Centre and Knowledge Hub.</span></span></li></ul><p><span><span><strong>Your responsibilities:</strong></span></span></p><br><ul><li><p><span><span>Support implementation of HSW policies, standards and guidance across the business.</span></span></p><br></li><li><p><span><span>Coordinate inspection and audit schedules, supporting ISO and compliance reviews.</span></span></p><br></li><li><p><span><span>Analyse reports, KPIs, corrective actions and audit outcomes to identify improvements.</span></span></p><br></li><li><p><span><span>Build trusted stakeholder relationships and support mitigation plans aligned to Mace standards.</span></span></p><br></li><li><p><span><span>Shape and mobilise the right expertise, resources and partners to deliver project success.</span></span></p><br></li><li><p><span><span>Lead integrated teams to achieve programme, KPIs and client outcomes.</span></span></p><br></li><li><p><span><span>Manage scope, budgets, risk, change and quality with confidence.</span></span></p><br></li><li><p><span><span>Manage collaboration, innovation and knowledge across Mace.</span></span></p><br></li></ul><p><span><span><strong>You’ll need to have:</strong></span></span></p><br><ul><li><p><span><span>HSW experience with strong industry interest.</span></span></p><br></li><li><p><span><span>IOSH Managing Safely Level 2 or equivalent.</span></span></p><br></li><li><p><span><span>Willingness to achieve Level 3 Safety Management qualification.</span></span></p><br></li><li><p><span><span>Collaborative, proactive and digitally confident communicator.</span></span></p><br></li><li><p><span><span>Professional membership or equivalent development.</span></span></p><br></li><li><p><span><span>Project delivery experience across property, infrastructure or construction.</span></span></p><br></li><li><p><span><span>Strong commercial, financial and stakeholder skills.</span></span></p><br></li><li><p><span><span>Inclusive leadership with sustainability focus.</span></span></p><br></li></ul><p><span><span><strong>Our values</strong></span></span></p><br><p><span><span><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></span></p><br><p><span><span><strong>Client focus - Deliver on our promise:</strong> We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></span></p><br><p><span><span><strong>Integrity - Always do the right thing:</strong> We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></span></p><br><p><span><span><strong>Create opportunity - For our people to excel:</strong> We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></span></p><br><p><span><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></span></p><br><p><span><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></span></p><br><p><span><span>#LI-On-site</span></span></p><br><p><span><span>#LI-JP1</span></span></p><br><p><span><span>Please remember the </span></span><span><span>Employee Referral Scheme</span></span><span><span> and if there are any talented people you can recommend, just click the button and use the ‘Refer a friend’ feature found within the relevant job.</span></span></p><br><p><span><span>https://myhr.service-now.com/consult?id=kb_article&sysparm_article=KB0012169&table=kb_knowledge&searchTerm=Employee referral policy</span></span></p><br> </div>
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<br><p>Job Title:</p><br><br>Trainer - Contact Center ( Bilingual - English and Arabic Speaker )<br><p>Job Description</p><br><br>The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.Essential Functions/Core Responsibilities <ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations </li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment </li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities </li><li>Accountable for achieving individual training performance metrics </li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required) </li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations </li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients</li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids</li><li>Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation </li><li>Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis </li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures </li></ul><br>Candidate Profile <br><ul><li>Must possess a valid driver's license for on-site client travel and training delivery. </li><li>Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred </li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.) </li><li>Strong communication skills, both written and verbal </li><li>Proficient in Microsoft Office </li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable</li><li>Self-starter, sense of urgency, and works well under pressure </li><li>Strong attention to detail </li><li>Sense of professionalism and ability to develop good relationships </li></ul><br>Career Framework Role <p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills</p><br><br><p>Analyzes possible solutions using standard procedures and principles</p><br><br><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems</p><br><br><p>Receives a moderate level of guidance and direction</p><br><br><b>Disclaimer </b><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><br><br><br><p>Location:</p><br><br>ARE Dubai - Property# BCB2 515, Dubai CommerCity<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br><br> </div>
We are seeking an experienced Construction Manager / Construction Director to lead construction operations, project delivery, site management, and overall project performance. Key Responsibilities Lead construction planning, site operations, project delivery, and construction management. Oversee contractors, subcontractors, consultants, site teams, and project stakeholders. Monitor project progress, quality, cost, schedule, safety, and resources. Ensure construction activities comply with approved designs, specifications, regulations, and safety standards. Identify and resolve site issues, construction risks, delays, and technical challenges. Coordinate with clients, architects, engineers, consultants, authorities, and internal teams. Review construction programmes, method statements, technical submissions, and project reports. Drive quality, efficiency, and successful project completion. Requirements & Qualifications Diploma/Degree in Civil Engineering, Construction Management, Building, Quantity Surveying, or a related field. Proven experience in construction management, project management, or a senior construction role. Strong knowledge of construction methods, project controls, contracts, safety, quality, and regulatory requirements. Strong leadership, communication, coordination, decision-making, and problem-solving skills. Ability to manage large-scale projects, multidisciplinary teams, contractors, and stakeholders. Relevant certification such as PE, PMP, CCM, or equivalent is an advantage. Experience in commercial, residential, infrastructure, mixed-use, or large-scale development projects is preferred.
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Our client is a leading technology organization providing managed IT services and enterprise technology solutions to a diverse portfolio of clients.<br>
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They are seeking an experienced <b>Customer Success Manager</b> to establish and develop the Customer Success function, with responsibility for strengthening customer relationships, driving value realization, improving adoption and experience, and supporting long-term client retention.<br>
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The role will act as a key link between <b>Sales, Service Delivery, Finance, Operations, and Project Delivery</b>, ensuring that clients receive the value and service commitments agreed to them while proactively identifying risks, improvement opportunities, and potential account growth.<br>
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<b>Key Responsibilities</b><br>
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· Define adoption, retention, and value-realization frameworks to build out the newly established Customer Success function and provide strategic input on account development plans.<br>
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· Own the overall customer lifecycle, proactively tracking client usage metrics, identifying renewal/churn risks, and surfacing commercial expansion and upsell opportunities.<br>
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· Conduct regular service reviews with client leadership covering SLA performance, open requests, incidents, and continuous improvement actions.<br>
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· Serve as the primary focal point between Sales, Technical Delivery, Finance, GRC, and Operations to ensure delivery against client commitments.<br>
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· Manage and resolve critical customer escalations in a timely, effective manner to protect key account relationships and maintain long-term client trust.<br>
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· Monitor customer health scores, CSAT/NPS performance, and ITSM KPIs to deliver clear insights and recommendations to both technical and executive stakeholders.<br>
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· Lead the build-out of the Customer Success department as the unit expands, establishing quality standards and supporting continuous knowledge sharing across team members<br>
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Requirements· Bachelor's degree in Business Administration, Customer Relationship Management, or a related discipline.<br>
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· Customer Success, Account Management, ITIL, or similar professional certifications are advantageous.<br>
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<b>Experience - UAE National Candidates</b><br>
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· 5+ years of relevant professional experience.<br>
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· Proven experience in Customer Success, Account Management, Client Management, or a similar client-facing role.<br>
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· Experience managing complex enterprise accounts and multiple stakeholders.<br>
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· Previous experience within managed IT services, technology solutions, enterprise software, or a related technology environment.<br>
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· Exposure to customer health scoring, CSAT/NPS, adoption, and value-realization frameworks is preferred.<br>
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· Strong commercial awareness and ability to identify revenue opportunities.<br>
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· Experience with renewal, retention, and account expansion objectives.<br>
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· Data-driven mindset with knowledge of ITSM frameworks and relevant KPIs.<br>
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· Strong stakeholder management and cross-functional collaboration skills.<br>
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<b>Experience - Expatriate Candidates</b><br>
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· 7+ years of relevant professional experience.<br>
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· Proven experience in Customer Success, Account Management, Client Management, or a similar client-facing role.<br>
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· Experience managing complex enterprise accounts and multiple stakeholders.<br>
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· Previous experience within managed IT services, technology solutions, enterprise software, or a related technology environment.<br>
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· Experience with customer health scoring, CSAT/NPS, customer adoption, or value-realization frameworks is preferred.<br>
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· Strong commercial awareness with the ability to identify and develop revenue opportunities.<br>
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· Experience managing or contributing to renewal, retention, and account expansion targets.<br>
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· D<br>
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<div data-jb-field="skills">7+ years of relevant professional experience.<br>
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· Proven experience in Customer Success, Account Management, Client Management, or a similar client-facing role.<br>
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· Experience managing complex enterprise accounts and multiple stakeholders.<br>
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· Previous experience within managed IT services, technology solutions, enterprise software, or a related technology environment.<br>
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· Experience with customer health scoring, CSAT/NPS, customer adoption, or value-realization frameworks is preferred.<br>
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· Strong commercial awareness with the ability to identify and develop revenue opportunities.<br>
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· Experience managing or contributing to renewal, retention, and account expansion targets.<br>
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· Data-driven approach with experience working with ITSM frameworks, service metrics, and KPIs.<br>
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· Strong stakeholder management and cross-functional collaboration capabilities.<br>
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<p>Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead (UAE) to join a team that redefines fast delivery, helps us build and run this new service for our customers. You will ensure delivery performance and DSP on the road operations and safety.<br>Key job responsibilities<br>We're seeking a Team lead for UFG Last mile operations in UAE. In this role, you will be responsible for:<br>Managing, on a daily basis, end to end last mile operations for a combination of small sites, supervising last mile dispatch operations:<br>Meeting customer facing metrics, while maintaining operational / cost targets and upholding safety and morale of the team reporting to you.<br>Driving performance management of your team members and DSP partners. Preparing and implementing training and development plans for the DAs.<br>Working closely with DSP to continuously improve the operations process and attain a sustained level of performance improvement.<br>Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.<br>- Experience in customer-facing environment, warehousing, logistics or manufacturing<br>- Experience that includes strong analytical skills, attention to detail, and effective communication abilities<br>- Can demonstrate proficiency in Microsoft Excel or equivalent spreadsheet tools<br>- Knowledge of Lean, Kaizen, Six Sigma concepts<br>- A self-motivated person with the ability to motivate the associates/team members.<br>- Strong execution skills, action oriented, go getter.<br>- Resourceful to identify the way to get things done using limited resources.<br>- Ability to work under pressure situations.<br>- Ability to work in ambiguous situations and to come out with solutions as per the situations faced.<br>- Good people management, analytical and problem solving skills.<br>- Knowledge of SQL would be advantageous.<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
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<p><b>The Role: AI Project Coordinator</b></p><p>Full-time. Remote.</p><p>AI projects fail for boring reasons: unclear scope, a dependency nobody flagged, a decision that sat in someone's inbox for nine days. Your job is to make those reasons disappear.</p><p>You'll be the connective tissue between engineers, consultants, and client stakeholders. You'll know the status of every workstream before anyone asks, and you'll be the reason the Friday client update is accurate instead of optimistic.</p><p><b>What you'll do</b></p><ul><li>Run project logistics end to end: timelines, milestones, dependencies, and the unglamorous follow-through that keeps them real</li><li>Facilitate meetings that end with decisions and owners, not "let's circle back"</li><li>Translate between technical teams and client executives, in both directions, without losing meaning</li><li>Own project documentation and status reporting so the record is always current</li><li>Spot risks early and escalate them while they're still cheap to fix</li><li>Keep our project management tooling clean enough that it's genuinely useful</li><li>Support resource planning across concurrent engagements</li><li>Improve how we deliver: gather feedback, refine the playbook, standardize what works</li></ul><p><b>What you bring</b></p><ul><li>Real project coordination experience: planning, scheduling, tracking, and chasing things down</li><li>Enough fluency in AI, data analytics, or software delivery to follow a technical conversation and summarize it for a CFO</li><li>Clear, direct communication. You write well and you don't bury the lede</li><li>Organizational instincts that hold up when four projects are live at once</li><li>Fluency with project management and collaboration tools</li><li>Comfort in a fully remote setup, with the self-direction that requires. Nobody will be checking whether you're at your desk, and nobody will be reminding you about your deliverables either</li><li>Analytical thinking. You should be curious about the metrics, not just reporting them</li><li>Bachelor's degree in Business, Computer Science, Information Systems, or a related field, or equivalent practical experience</li></ul><p><b>Bonus points</b></p><ul><li>Background in technology consulting or enterprise software</li><li>You've worked on AI or data projects and know how they differ from standard software delivery</li><li>You've been the person who caught the thing nobody else caught</li></ul><p><b>Why this role</b></p><p>You'll work directly with the founders and see how a consulting firm gets built. The scope of this role grows as fast as you do, and there's a clear path toward project management and client-facing delivery ownership.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>AI Project Management</li><li>Project Coordination</li><li>Business Analysis </li><li>Client Management</li><li>Automation</li><li>Data Analytics</li></ul></div>
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<p><b>Championing "People": IFFCO Group's Core Value</b></p><p>At IFFCO Group, we are fully dedicated to our core value of "People" We are devoted to fostering our employees' growth, providing them with limitless opportunities for personal and career advancement. Our enticing benefits and inclusive work environment have garnered recognition as a certified Great Place to Work® in the UAE and Saudi Arabia.</p><p><br></p><p><b>Empowerment Through Diversity: Crafting Your Journey at IFFCO Group</b></p><p>Within IFFCO Group, every role—be it an internship, a graduate opportunity, or a job opening; offers you the autonomy to shape your professional trajectory. You'll encounter abundant prospects for personal and professional flourishing when collaborating with visionary brands and individuals driving our vision and business expansion. We believe that an entrepreneurial mindset drives success, and our dedicated workforce is the heartbeat of our achievements.</p><p><br></p><p><br></p><p><b>Job Summary</b></p><p><br></p><p>Main responsibility is to manage day- to-day functioning of the purchasing department through effective sourcing and negotiation.</p><p><br></p><p><b>Roles & Responsibilities</b></p><ul><li>Responsible to source, negotiate and purchase materials as per the approved purchase request.</li><li>Evaluate vendor’s quotation to ensure that they are in line with the technical and commercial specifications.</li><li>Maintaining the purchasing policy and ensuring that all purchases adhere to it.</li><li>Responsible for vendor relationship management.</li><li>Responsible for clearance of shipments.</li><li>Resolve supply, quality, service and invoicing issues with vendors.</li><li>Evaluate supplier performance based on quality standards, delivery time & best prices and ensure all the criteria are met according to the organizational requirements and expectation.</li><li>Improve Supply Efficiency through coordinating and following up of schedules , deadlines and delivery dates.</li><li>Undertake any other ad-hoc duties as assigned.</li></ul><p><br></p><p><b>KPIs</b></p><ul><li>Inward OTIF</li><li>Cost Saving Initiatives</li><li>Cost Avoidance</li><li>Cost Saving (B VS A)</li><li>PR PO lead time</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Work Experience Requirement</b></p><ul><li>2 years of relevant experience in any large FMCG company with knowledge in Purchasing activities (Knowledge of MOCCAE requirement is preferable)</li></ul><p><br></p><p><b>Qualification</b></p><ul><li>Minimum Bachelor’s is required</li></ul><p><br></p><p><b>Competencies</b></p><ul><li>Negotiation Skills</li><li>Communicating effectively</li><li>Collaboration & Interpersonal Skills</li><li>Teamwork</li><li>Microsoft Office Tools - Excel, Word and PowerPoint</li><li>Oracle/SAP ERP</li></ul><p><br></p><p><b>Enriching Lives Since 1975: IFFCO Group's Legacy</b></p><p>Since its establishment in 1975, IFFCO Group has thrived into a multinational conglomerate headquartered in the United Arab Emirates. Our influential FMCG brands and diverse portfolio of industry solutions and services enrich the lives of countless consumers and customers across the globe. In 2023, IFFCO Group proudly carries the distinction of being certified as a Great Place to Work® in both the UAE and Saudi Arabia.</p></div>
Job description <div> <div> <p> <strong>Senior Solutions & Innovation Architect | Learning Consulting | Onsite UAE | Dubai-Based</strong> <br> </p> <strong>The Opportunity</strong> <p>The Senior Solutions & Innovation Architect is a senior L&D practitioner onsite a hands-on learning consultant who personally shapes complex learning experiences alongside client s stakeholders, and the owner of the innovation agenda that keeps those experiences ahead of the market. The role combines deep, trusted relationships with client s senior business and L&D stakeholders, and direct consulting on their hardest capability challenges, with leadership of automation, technology strategy, AI-enabled workflow design, and innovation showcases. It works in close partnership with the Solutions Architects, who take the concepts and designs it shapes and bring them into production and deployment and partners with the Learning Experience Director to build onsite relationships. </p> <p> </p> <strong>What You Will Own</strong> <p> <strong> <em>Solution Design Ownership for Complex Projects</em> </strong> </p> <ul> <li> <p>Own solution design for the account's most complex, multi-faceted learning projects delivered from Dubai/Abu Dhabi</p> </li> <li> <p>Develop comprehensive solution architectures integrating multiple components, modalities, and delivery channels</p> </li> <li> <p>Create detailed design specifications guiding development and delivery teams across the Design Studio</p> </li> <li> <p>Ensure solutions address identified performance gaps and business requirements at senior stakeholder level</p> </li> <li> <p>Balance instructional effectiveness with feasibility, budget, and timeline constraints</p> </li> </ul> <p> <strong> <em>Modality Selection, Vendor Coordination & End-to-End Project Management</em> </strong> </p> <ul> <li> <p>Select and recommend optimal learning modalities for the most complex, senior-stakeholder-facing solutions</p> </li> <li> <p>Coordinate vendor relationships for content development, technology platforms, and delivery services on flagship projects</p> </li> <li> <p>Oversee end-to-end project management from initial design through final deployment for priority initiatives</p> </li> <li> <p>Ensure design intent is maintained throughout development, conducting design reviews at key milestones</p> </li> <li> <p>Advocate for design integrity when facing pressure to compromise quality on high-visibility projects</p> </li> </ul> <p> <strong> <em>Senior L&D Consulting & Solutions Architect Partnership</em> </strong> </p> <ul> <li> <p>Consult directly with client s senior business and L&D stakeholders on complex capability challenges, running discovery and personally shaping the response</p> </li> <li> <p>Craft the learning experience design for flagship solutions hands-on, rather than reviewing the work of others from a distance</p> </li> <li> <p>Partner actively with the Solutions Architects to translate innovation concepts and experience designs into real, deployed learning experiences</p> </li> <li> <p>Coach and stretch the Solutions Architects and the wider design community, raising the practitioner standard across the account</p> </li> <li> <p>Hold and grow long-term trusted-advisor relationships that give Infopro early sight of emerging capability needs</p> </li> </ul> <p> <strong> <em>Technology Strategy & Vision</em> </strong> </p> <ul> <li> <p> Research emerging technologies relevant to learning operations and delivery</p> </li> <li> <p>Define a learning tools roadmap outlining the future-state learning technology landscape</p> </li> <li> <p>Provide strategic input to the Transition & Tech Manager on automation tooling</p> </li> <li> <p>Position client's as a leader in learning technology innovation</p> </li> </ul> <p> <strong> <em>Innovation Showcases & AI-Powered Workflow Design</em> </strong> </p> <ul> <li> <p>Design and deliver innovation showcases demonstrating emerging learning technologies and solutions to client's leadership</p> </li> <li> <p>Conduct technology demonstrations and facilitate exploration sessions building momentum for innovation adoption</p> </li> <li> <p>Identify use cases for AI application in learning content creation</p> </li> <li> <p>Prototype AI learning solutions demonstrating feasibility and value while ensuring responsible AI practices around ethics, bias, and transparency</p> </li> <li> <p>Recommend learning technologies based on innovation trends, market landscape, and client's needs</p> </li> <li> <p>Drive digital learning transformation initiatives modernizing learning experiences</p> </li> </ul> <p> </p> <strong>Location & Working Model</strong> <p>This role is based in the UAE, with a working model that includes onsite presence in Dubai (Jebel Ali) and Abu Dhabi (Al-Taweelah) for stakeholder and vendor engagement, alongside flexibility for design and project work.</p> <p> </p> <strong>Additional Information</strong> <p>This role supports a dedicated client program and will be employed locally in the UAE in alignment with regional employment requirements.</p> </div> </div> Job requirements <div> <div> <strong>What We re Looking For</strong> <p> <strong>Experience</strong> </p> <ul> <li> <p>10+ years' experience in learning solutions architecture, learning innovation, or digital learning transformation</p> </li> <li> <p>Proven track record owning complex, multi-modal solution design alongside implementing automation, AI, or innovative technology solutions in learning contexts</p> </li> <li> <p>Strong project management capabilities leading end-to-end implementations for high-visibility projects</p> </li> <li> <p>Strong understanding of emerging technologies including AI, automation, and digital learning platforms</p> </li> <li> <p>Experience managing vendor relationships and translating technology concepts for non-technical senior stakeholder</p> </li> </ul> <p> </p> <p> <strong>Education</strong> </p> <ul> <li> <p>Bachelor s degree or relevant experience required</p> </li> <li> <p>Advanced degree in Instructional Design or a related field is a plus</p> </li> </ul> <p> </p> <strong>What Makes You Successful in This Role</strong> <ul> <li> <p>Ability to design practical learning solutions that solve real business problems</p> </li> <li> <p>Strong organization and project leadership across complex initiatives</p> </li> <li> <p>Confidence working with stakeholders, SMEs, and vendors</p> </li> <li> <p>Thoughtful decision-making when balancing quality, timelines, and budgets</p> </li> <li> <p>Clear communication and the ability to influence without authority</p> </li> </ul> <p>If you enjoy designing practical learning solutions and guiding them from concept through deployment, we encourage you to apply.</p> </div> </div> <div> <div></div></div>
<h2 class="h5">Job description</h2>
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<span></span><p><span>Our client, a leading and well-established organisation in the UAE automotive sector, is seeking an accomplished </span><b><span>Head of HR Operations – Automotive</span></b><span> to lead the people agenda across a large and operationally complex automotive business.</span><br></p><br><p><span>This is a senior, highly visible HR leadership position requiring an individual who combines strong commercial judgement with hands-on HR leadership.</span><br></p><br><p><span>Working closely with the Automotive CEO and senior leadership team, the successful candidate will lead the delivery of HR business partnering, employee relations, talent acquisition, HR operations, workforce planning and organisation change across the automotive business.</span><br></p><br><p><span>This is not a purely strategic or corporate HR position. The successful candidate must be comfortable operating close to the business, managing complex and sensitive people matters, challenging senior stakeholders constructively and translating commercial priorities into practical workforce actions.</span><br></p><br><span>Automotive HR Leadership</span><br><ul><li><span>Act as the senior day-to-day HR partner to the Automotive CEO and leadership team.</span><br></li><li><span>Develop a strong understanding of commercial, retail, aftersales and operational priorities across the automotive business.</span><br></li><li><span>Translate business priorities into practical workforce, organisation and people initiatives.</span><br></li><li><span>Identify emerging organisational and people risks and address them proactively.</span><br></li><li><span>Provide commercially credible advice and constructive challenge to senior leaders.</span><br></li><li><span>Build strong relationships across operational and corporate leadership teams.</span><br></li></ul><span>HR Business Partnering</span><br><ul><li><span>Lead the HR business partnering model across the automotive organisation.</span><br></li><li><span>Establish clear standards for commercially focused and responsive HR support.</span><br></li><li><span>Drive leadership ownership of organisation structure, headcount, performance and people decisions.</span><br></li><li><span>Ensure Group HR policies and standards are applied consistently while remaining relevant to operational requirements.</span><br></li><li><span>Connect business leaders with specialist HR expertise where required.</span><br></li></ul><span>Employee Relations</span><br><ul><li><span>Lead the delivery of employee relations across the automotive business.</span><br></li><li><span>Manage complex disciplinary, grievance, performance, investigation, redundancy and termination matters.</span><br></li><li><span>Ensure employee relations decisions are commercially pragmatic, fair, consistent, appropriately documented and legally compliant.</span><br></li><li><span>Provide guidance on sensitive or high-risk employee matters.</span><br></li><li><span>Strengthen ER capability within the HR team to enable effective resolution at the appropriate level.</span><br></li></ul><span>Talent Acquisition</span><br><ul><li><span>Lead talent acquisition delivery across the automotive business within approved workforce plans.</span><br></li><li><span>Strengthen sourcing capability for critical automotive, retail, technical and leadership positions.</span><br></li><li><span>Improve recruitment quality, speed, candidate experience and commercial effectiveness.</span><br></li><li><span>Maintain clear visibility of recruitment pipelines, vacancy ageing, hiring activity and associated costs.</span><br></li><li><span>Support succession planning and build-versus-buy talent decisions for critical positions.</span><br></li></ul><span>HR Operations</span><br><ul><li><span>Lead effective employee lifecycle delivery, including onboarding, employment documentation, employee changes, transfers and offboarding.</span><br></li><li><span>Establish clear HR service standards and escalation routes.</span><br></li><li><span>Improve HR data quality, reporting, systems utilisation and employee/manager self-service.</span><br></li><li><span>Ensure HR operational processes support the pace of the business without compromising governance or control.</span><br></li></ul><span>Organisation Change & Workforce Planning</span><br><ul><li><span>Partner with senior leadership on organisation reviews, workforce planning and right-sizing initiatives.</span><br></li><li><span>Translate approved organisation decisions into disciplined implementation plans.</span><br></li><li><span>Lead restructuring and redundancy programmes professionally and consistently.</span><br></li><li><span>Identify organisational duplication, inefficient structures and opportunities for simplification.</span><br></li><li><span>Balance commercial requirements with employee fairness, legal compliance and reputational considerations.</span><br></li></ul><span>Performance, Succession & Capability</span><br><ul><li><span>Ensure performance management frameworks are effectively embedded within the automotive business.</span><br></li><li><span>Drive appropriate management action where performance issues are identified.</span><br></li><li><span>Provide business insight to ensure talent and capability initiatives reflect operational requirements.</span><br></li><li><span>Support succession planning and critical-role reviews with senior leadership.</span><br></li><li><span>Strengthen capability and accountability within the automotive-facing HR team.</span><br></li></ul><span>Payroll, Government Relations & Operational Coordination</span><br><ul><li><span>Ensure accurate and timely HR inputs into payroll and support the resolution of payroll exceptions.</span><br></li><li><span>Work closely with relevant Government Relations and PRO teams on visa, labour and immigration requirements.</span><br></li><li><span>Coordinate urgent HR operational priorities where required.</span><br></li><li><span>Ensure critical HR, employee relations, recruitment and operational matters have clear ownership and progress.</span><br></li></ul><br><span>Requirements<span>Significant senior HR leadership experience within the </span><b><span>automotive industry</span></b><span>.</span><br><span>Experience gained within an automotive </span><b><span>dealership, distributor, importer, retail automotive or closely comparable environment</span></b><span>.</span><br><span>Strong UAE and/or GCC experience.</span><br><span>Proven credibility partnering directly with CEOs, General Managers and senior operational leaders.</span><br><span>Significant hands-on experience managing complex employee relations matters.</span><br><span>Strong experience of restructuring, organisation change and workforce transformation.</span><br><span>Experience leading HR Business Partnering and HR Operations across a sizeable, multi-site workforce.</span><br><span>Strong understanding of talent acquisition within operational and specialist automotive environments.</span><br><span>Demonstrated ability to operate effectively in a changing or developing HR environment.</span><br><span>Multi-brand automotive experience.</span><br><span>Experience within a family-owned or diversified business group.</span><br><span>Exposure to large retail, aftersales, technical and operational employee populations.</span><br><span>Experience strengthening or transforming HR capability rather than simply operating within an already mature HR infrastructure.</span><br><br></span><br> </div>
Role Description Develop architectural concepts, design proposals, and technical solutions aligned with project objectives, client requirements, site conditions, and applicable standards. Lead or support projects through concept design, schematic design, design development, documentation, and construction stages. Prepare and review architectural drawings, plans, elevations, sections, details, specifications, 3D models, and presentation materials. Translate client requirements, functional needs, site constraints, and design objectives into practical, innovative, and visually compelling architectural solutions. Coordinate with clients, engineers, consultants, contractors, interior designers, suppliers, and other project stakeholders to ensure effective project delivery. Conduct site analysis, research, surveys, and feasibility studies to inform design development and project planning. Review materials, finishes, building systems, construction methods, and technical details to ensure design quality and constructability. Ensure architectural designs and documentation comply with relevant building codes, planning requirements, safety standards, accessibility guidelines, and project specifications. Participate in client presentations, design reviews, coordination meetings, site inspections, and project discussions. Review construction drawings, samples, shop drawings, and site work to ensure alignment with approved architectural designs and project requirements. Identify design, technical, or coordination issues and work with relevant stakeholders to develop effective solutions. Monitor project schedules, design deliverables, documentation quality, and coordination requirements throughout the project lifecycle. Incorporate sustainable design principles, emerging technologies, innovative materials, and industry best practices where appropriate. Qualifications Bachelor’s or Master’s degree in Architecture or a related architectural discipline. Professional architectural registration or relevant accreditation is an advantage, where applicable. Strong understanding of architectural design principles, building systems, construction methods, materials, detailing, and project delivery. Good knowledge of applicable building codes, planning regulations, safety requirements, accessibility standards, and technical guidelines. Proficiency in architectural software such as Auto CAD, Revit, Sketch Up, Rhino, 3ds Max, or similar platforms. Strong skills in architectural drawing, technical documentation, 3D modeling, visualization, and presentation development. Excellent creative, conceptual, analytical, and problem-solving abilities. Strong communication, presentation, coordination, and stakeholder management skills. Excellent attention to detail with a strong commitment to design quality, accuracy, functionality, and constructability. Strong project organization and time-management skills, with the ability to manage multiple design requirements and deadlines. Ability to collaborate effectively with multidisciplinary teams while also working independently when required. Proactive, adaptable, responsible, and committed to delivering high-quality architectural solutions.
Job Title: Facilities Engineer Department: Facilities Management Location: Dubai, UAEJob Summary:The Facilities Engineer is responsible for ensuring the seamless operation, maintenance, and presentation of all building systems across high-end residential and commercial developments. The role focuses on delivering exceptional service standards, maintaining asset value, and enhancing the overall resident and tenant experience in line with luxury brand expectations.<br>Key Responsibilities:<br><br>Oversee the day-to-day operation and maintenance of all MEP systems, ensuring optimal performance across luxury properties. Manage and monitor HVAC systems, chillers, pumps, elevators, lighting systems, water features, and Building Management Systems (BMS). Implement and supervise preventive and corrective maintenance programs to uphold premium property standards. Coordinate with FM service providers, contractors, and specialist vendors to ensure timely and high-quality service delivery. Ensure compliance with Dubai Municipality, Civil Defense, DEWA, and other UAE regulatory requirements. Conduct regular site inspections, audits, and condition assessments of assets and infrastructure. Monitor energy efficiency and sustainability initiatives, supporting cost optimization without compromising quality. Lead emergency response procedures, including system breakdowns, fire alarms, and critical incidents. Support project handover processes, including snagging, testing & commissioning, and documentation review. Maintain accurate records through CAFM systems, including maintenance logs, asset registers, and reports. Collaborate with property management and customer service teams to address tenant concerns promptly and professionally. Ensure all facilities reflect luxury standards in cleanliness, functionality, and aesthetics.<br>Qualifications & Experience:Bachelor’s Degree in Mechanical or Electrical Engineering. Minimum 5+ years of UAE experience in facilities management, preferably with luxury real estate developers or premium hospitality assets. Strong expertise in MEP systems, BMS operations, and lifecycle maintenance. Hands-on experience with high-rise residential towers, villas, or mixed-use luxury developments. Familiarity with UAE authority regulations and compliance standards. Proficiency in CAFM software and MS Office.<br>Core Competencies:Strong technical and analytical skills High attention to detail and quality standards Vendor and contractor management Excellent communication and stakeholder handling Problem-solving under pressure Customer-focused mindset aligned with luxury service delivery Certifications (Preferred):NEBOSH / IOSH (Health & Safety) Certified Facility Manager (CFM) LEED or sustainability-related certification Working Conditions:Based across premium developments in Dubai May require flexibility for emergency or after-hours support Regular coordination with multiple sites and stakeholders
Job Description<br><br>The opportunity<br><br>To ensure customer satisfaction through effective project management and delivering results from order entry to project commissioning that ensure repeatable customer business.<br><br>How You’ll Make An Impact<br><br>You will contribute to the successful execution of procurement operations by ensuring accurate and compliant processing of purchase requisitions, enabling timely conversion into purchase orders aligned with business requirements and corporate policies. Through diligent validation and data accuracy, you will support a robust and efficient Procure-to-Pay (P2P) process. You will play a key role in securing material availability by proactively managing purchase orders, closely collaborating with suppliers and ensuring alignment with production schedules and project requirements. Your focus on on-time delivery and adherence to agreed terms will directly support operational continuity and customer satisfaction. By actively monitoring order confirmations, tracking goods receipt and supporting invoice verification processes, you will enhance transparency, improve financial accuracy and contribute to timely payment cycles. Your coordination with cross-functional stakeholders, including planning, logistics, and finance, will ensure seamless execution across the supply chain. You will drive issue resolution by identifying and addressing deviations related to cost, quality, delivery and specifications. Through structured communication and collaboration with suppliers, you will ensure timely resolution of discrepancies, minimizing operational risks and supporting continuous improvement. You will also contribute to supplier performance management and risk mitigation by leveraging digital tools such as SAP and SAP Ariba, supporting vendor evaluation, and ensuring engagement with qualified and approved suppliers in line with company strategy. Through your proactive approach, operational discipline and strong stakeholder engagement, you will enhance supply chain reliability, improve operational efficiency, and contribute to achieving business objectives in a sustainable and compliant manner.<br><br>Your background<br><br>Requirements - Qualifications, Knowledge, Skills & Experience<br><br> Background in commercial or technical fields with purchasing experience. 5+ years of experience in operational purchasing or a comparable position. Proficiency in MS Office and SAP, especially SAP MM. Reliable, independent, and detail-focused team player with a problem-solving mindset. Good understanding of procurement principles and best practices. Compliance and ethics oriented. Fluent in English, with other languages being an advantage.<br><br>Publication date : 2026-06-02
Role: Senior QA Automation Engineer (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $30 - $80/hour<br>Role Overview:We are hiring for one of our clients, seeking a Senior QA Automation Engineer to design, implement, and maintain automated testing frameworks for high-impact software projects. The role involves collaborating with cross-functional teams to ensure software quality and reliability across multiple platforms and environments. Responsibilities include developing test scripts, analyzing test results, and identifying defects to improve system performance.<br>Key Responsibilities:• Design and develop automated test scripts using industry-standard frameworks such as Selenium, Cypress, or Playwright.• Execute and maintain automated test suites to validate software functionality, performance, and security.• Collaborate with developers and product teams to integrate testing into CI/CD pipelines and ensure continuous delivery.• Analyze test results, document defects, and work with engineering teams to resolve issues efficiently.• Mentor junior QA engineers and contribute to improving testing methodologies and best practices.<br>Required Skills & Qualifications:• Minimum 5 years of experience in QA automation engineering, with expertise in scripting languages like Python, Java, or Java Script.• Proficiency in automated testing tools such as Selenium Web Driver, Appium, or Postman for API testing.• Experience with test frameworks like Cucumber, JUnit, or Test NG for structured test execution.• Strong understanding of CI/CD tools such as Jenkins, Git Lab CI, or Circle CI for test automation integration.• Ability to analyze complex system behavior and troubleshoot automated test failures effectively.• Experience with performance and load testing tools such as JMeter or Gatling is a plus.• Familiarity with version control systems like Git and branching strategies for test code management.• Excellent problem-solving skills and attention to detail in validating software quality.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Software Development | Technology, Information and Internet | IT Services and IT Consulting industry, contributing to the delivery of scalable and high-quality software solutions. The position involves direct impact on software reliability and performance across distributed teams.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
Job Summary:We are seeking an experienced and visionary leader to oversee the Ministry's Volunteer Management Department and drive the development of a sustainable and impactful national volunteer ecosystem. The role is responsible for shaping volunteerism strategies, fostering cross-sector partnerships, enhancing community engagement, and leading initiatives that promote volunteer participation in alignment with national priorities. The successful candidate will play a key role in strengthening social responsibility, developing innovative volunteer programs, and driving measurable social impact across the UAE.<br>Key Responsibilities:Lead the development and implementation of the Ministry's volunteer management strategy, ensuring alignment with national priorities and organizational objectives. Develop policies, frameworks, and governance models to regulate and enhance volunteer programs across the UAE. Build and strengthen strategic partnerships with government entities, private sector organizations, non-profit organizations, and community partners to expand volunteer opportunities. Oversee the planning, coordination, and delivery of national volunteer initiatives, campaigns, and community engagement programs. Develop and monitor performance indicators, impact assessments, and reports to measure the effectiveness of volunteer programs and social responsibility initiatives. Design innovative programs to attract, engage, develop, and retain volunteers while promoting a culture of volunteerism across society. Lead initiatives to match volunteers with suitable opportunities based on skills, competencies, and community needs. Oversee volunteer training, capability-building, and awareness programs to enhance volunteer effectiveness and community impact. Drive continuous improvement by implementing best practices in volunteer management, stakeholder engagement, and service delivery. Manage departmental operations, including strategic planning, budgeting, performance management, governance, and resource allocation. Lead, develop, and mentor a high-performing team while fostering a culture of collaboration, innovation, and continuous learning.<br>Qualifications:Bachelor's degree in Business Administration, Public Administration, Social Sciences, Human Resources, or a related discipline. Master's degree is preferred.<br>Experience:Minimum 10 years of progressive experience in volunteer management, community development, corporate social responsibility (CSR), public sector management, or social impact programs. Minimum 5 years in a leadership role managing teams, strategic initiatives, and stakeholder partnerships. Proven experience in developing policies, strategies, and large-scale community or volunteer initiatives. Strong experience building partnerships across government, private, and non-profit sectors. Demonstrated experience in performance management, governance, and strategic planning. Experience working within the UAE Government or public sector is highly desirable.
Role: Senior QA Automation Engineer (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $30 - $80/hour<br>Role Overview:We are hiring for one of our clients, seeking a Senior QA Automation Engineer to design, implement, and maintain automated testing frameworks for high-impact software projects. The role involves collaborating with cross-functional teams to ensure software quality and reliability across multiple platforms and environments. Responsibilities include developing test scripts, analyzing test results, and identifying defects to improve system performance.<br>Key Responsibilities:• Design and develop automated test scripts using industry-standard frameworks such as Selenium, Cypress, or Playwright.• Execute and maintain automated test suites to validate software functionality, performance, and security.• Collaborate with developers and product teams to integrate testing into CI/CD pipelines and ensure continuous delivery.• Analyze test results, document defects, and work with engineering teams to resolve issues efficiently.• Mentor junior QA engineers and contribute to improving testing methodologies and best practices.<br>Required Skills & Qualifications:• Minimum 5 years of experience in QA automation engineering, with expertise in scripting languages like Python, Java, or Java Script.• Proficiency in automated testing tools such as Selenium Web Driver, Appium, or Postman for API testing.• Experience with test frameworks like Cucumber, JUnit, or Test NG for structured test execution.• Strong understanding of CI/CD tools such as Jenkins, Git Lab CI, or Circle CI for test automation integration.• Ability to analyze complex system behavior and troubleshoot automated test failures effectively.• Experience with performance and load testing tools such as JMeter or Gatling is a plus.• Familiarity with version control systems like Git and branching strategies for test code management.• Excellent problem-solving skills and attention to detail in validating software quality.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Software Development | Technology, Information and Internet | IT Services and IT Consulting industry, contributing to the delivery of scalable and high-quality software solutions. The position involves direct impact on software reliability and performance across distributed teams.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
<h2 class="h5">Job description</h2>
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<p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p>
<p><span>This position is based at Beach Rotana Abu Dhabi.</span><br><br>As a Bellboy you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure<br>• Maintain effective communication with all related departments to ensure smooth service delivery<br>• Maintain an up to date knowledge of the hotel and local services <br>• Maintain awareness of guest profile through Opera guest profile system<br>• Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out<br>• Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner<br>• Deliver morning newspapers to rooms<br>• Deliver guest messages and other deliveries immediately without delay in a professional manner<br>• Ensure concierge desk and store room is clean tidy and well organized</p> </div>
<ul><li>Prepare dining areas by setting tables, polishing silverware, and ensuring cleanliness to create an inviting atmosphere for guests.</li><li>Assist waiters in taking and serving food and beverage orders, ensuring accuracy and promptness to enhance the guest dining experience.</li><li>Clear tables efficiently and promptly, removing used dishes and glasses to maintain a tidy and organized dining environment.</li><li>Refill water glasses regularly and attend to guest needs, providing attentive service to ensure guest satisfaction.</li><li>Assist in the delivery of food from the kitchen to the tables, ensuring correct presentation and temperature.</li><li>Handle guest inquiries and complaints, escalating to the waiter or manager as needed, to resolve issues effectively.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent, demonstrating a foundation of basic knowledge and skills.</li><li>Prior experience in a restaurant or hospitality setting, showcasing familiarity with service procedures.</li><li>Strong understanding of food safety and hygiene practices, ensuring adherence to health regulations.</li><li>Exceptional communication skills, enabling effective interaction with guests and team members.</li><li>Ability to work efficiently in a fast-paced environment, demonstrating adaptability and time management skills.</li><li>Excellent teamwork and collaboration abilities, fostering a positive and supportive work environment.</li></ul>
Position: Senior Project Manager (Civil) Location: Abu Dhabi, UAEAl Hikma Building Contracting L. L. C. is seeking to hire an experienced Senior Project Manager (Civil) to lead and oversee major building construction projects in the Emirate of Abu Dhabi. The successful candidate will be responsible for the overall management of projects from pre-construction through completion and handover, ensuring successful delivery in accordance with contractual, technical, financial, quality, and HSE requirements. Requirements Bachelor's Degree in Civil Engineering (Master's Degree is an advantage). Minimum 15 years of construction experience in the UAE. Minimum 7 years of experience as a Project Manager or Senior Project Manager with a Main Contractor in the UAE. Mandatory experience managing building construction projects in Abu Dhabi. Thorough knowledge of Abu Dhabi Municipality, DMT, ADCD, ADQCC, and other Abu Dhabi regulatory authority requirements. Proven track record of successfully delivering large-scale building projects from commencement through handover. Strong knowledge of FIDIC Contracts, contract administration, claims, variations, commercial management, cost control, procurement, and project planning. Strong leadership and people management skills with the ability to manage multiple project teams. Excellent communication, negotiation, presentation, and decision-making skills. Proficiency in Primavera P6, MS Project, and project reporting systems. Valid UAE Driving License. Key Responsibilities Lead the overall planning, execution, monitoring, and successful delivery of assigned projects. Direct and supervise Project Managers, Site Engineers, Construction Managers, and project teams. Ensure projects are delivered safely, on time, within budget, and in accordance with contractual obligations. Represent the Company in meetings with clients, consultants, developers, and government authorities. Provide strategic leadership in project planning, resource allocation, procurement coordination, and construction management. Monitor project performance, identify risks, and implement mitigation measures. Review and approve project programmes, recovery plans, procurement schedules, and manpower plans. Lead commercial and contractual matters, including claims, variations, EOTs, and dispute avoidance in coordination with the Commercial, Contracts, and Legal Departments. Ensure full compliance with Abu Dhabi regulations, authority requirements, Company policies, HSE standards, and Quality Management Systems. Review and approve project budgets, forecasts, and cost reports. Mentor and develop project management staff to improve overall project performance. Prepare executive reports and present project status, risks, and recommendations to senior management.<br>???? Location: Abu Dhabi???? Send your CV to: hbcmail@hbc.ae
You will be the operational anchor of a high-stakes transformation programme inside a major UAE bank. Your job is to make sure nothing slips — across timelines, stakeholders, and workstreams — while staying sharp when priorities shift and people push back. This is not a coordination role. You will manage upwards and across into difficult, senior client stakeholders from both the business and IT side. You will protect scope, flag risks early, and keep the team moving without needing to escalate every decision.<br>Key Responsibilities Run the programme plan end-to-end: milestones, dependencies, risks, decisions, and reporting Own the client-facing project governance — status calls, steering committee preparation, and follow-through Navigate and align stakeholders from marketing, IT, procurement, and C-suite — often simultaneously Protect scope: document change requests clearly, flag commercial implications, and hold the line on agreed boundaries Keep internal teams (strategy, design, technology) aligned to one shared delivery cadence Produce clean client-facing deliverables: status reports, decision logs, risk registers, milestone tracking<br>Qualifications & Experience5–9 years of project or programme management in consulting, digital transformation, or agency environments Proven experience managing complex, multi-stakeholder clients — including senior IT and business leaders Ability to hold difficult conversations with clients and internal teams without losing the relationship Strong written and verbal communication — you write clearly and run tight meetings Experience with transformation or technology delivery programmes (Mar Tech, CRM, AI, or digital a strong plus) PMP, PRINCE2, or equivalent certification is a plus, not a requirement<br>About Serviceplan:Serviceplan Group Middle east #1 Independent Agency of the Year and partner-led creative agency, with our headquarters in Munich and 34 offices around the globe. Serviceplan Group was founded 1970 and from start on based on the first integrated marketing and communication concept in the market, called “House of Communication”. Nowadays the Serviceplan Group is an international operating communication network with 34 offices around the globe. Serviceplan’s vision is Über Creativity!Über Creativity is a higher form of innovation that emerges when different disciplines, cultures, talents, media and technologies collaborate and interplay. We are Independent, Integrated, Innovative and International. We operate on the model of Building Best Brands.www.serviceplan.ae