Shipping representative Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About ENBD</strong></p><br><p>Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.</p><br><p><strong>Job Overview:</strong></p><br><p>As a <strong>Director Priority Banking - Signature&nbsp;</strong>at Emirates NBD, your role is to manage “Key Customer” relationships across the elite banking base of Priority Banking (PRB). This is the crème-de-la-crème of the PRB base, and essential to manage these Signature clients’ relationships and ensure a smooth customer experience through close coordination with the Customer Service teams.<strong> Russian Language is a must.</strong></p><br><p><span><strong>There’s never been a better time to join Emirates NBD.&nbsp;</strong></span></p><br><p><span>We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.</span></p><br><p><span><strong>At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.&nbsp;</strong></span></p><br><br>Responsibilities:<br><strong>1. Priority segment growth through tailored proposition development</strong><ul><li>Shape and refine the Priority Banking value proposition to address evolving client needs and market trends.</li><li>Collaborate with product, digital, and analytics teams to introduce segment-specific offerings that enhance client acquisition and retention.</li><li>Evaluate competitive positioning and customer feedback to identify gaps and opportunities for proposition enhancement.</li><li>Champion the adoption of digital tools and channels to deliver seamless, differentiated experiences for priority clients.</li></ul><strong>Performance Measures:</strong><ul><li>Uptake and penetration of new or enhanced segment propositions among target clients</li><li>Distinctiveness of the Priority Banking offering versus key competitors</li><li>Positive shifts in client satisfaction and Net Promoter Scores within the segment</li></ul><br><strong>2. Risk mitigation and compliance assurance for priority client portfolios</strong><ul><li>Embed robust KYC, AML, and conduct risk controls within all unit activities, ensuring adherence to regulatory and internal standards.</li><li>Partner with Compliance and Risk teams to proactively identify emerging risks and implement mitigating actions.</li><li>Review and challenge exception reports, escalations, and audit findings to drive continuous improvement in risk management.</li><li>Foster a culture of compliance awareness and ethical conduct across the team, reinforcing accountability at all levels.</li></ul><strong>Performance Measures:</strong><ul><li>Absence of material regulatory breaches or audit findings in the priority segment</li><li>Effectiveness of risk controls as evidenced by internal monitoring outcomes</li><li>Demonstrated improvements in staff conduct and compliance behaviours</li></ul><br><strong>3. Operational excellence and process optimisation in priority banking delivery</strong><ul><li>Lead the review and streamlining of end-to-end processes to improve efficiency, reduce error rates, and enhance client experience.</li><li>Leverage data analytics to identify operational bottlenecks and prioritise process improvement initiatives.</li><li>Coordinate with IT and Operations to ensure system enhancements align with front-line needs and regulatory requirements.</li><li>Monitor service delivery metrics and escalate systemic issues for timely resolution and sustainable improvement.</li></ul><strong>Performance Measures:</strong><ul><li>Reduction in process friction points and operational errors impacting priority clients</li><li>Sustained improvements in service delivery metrics and turnaround times</li><li>Stakeholder feedback on the effectiveness of process enhancements</li></ul><br><strong>4. Capability uplift and engagement of the priority banking team</strong><ul><li>Define and implement targeted learning and development plans to build specialist expertise in the priority segment.</li><li>Mentor and coach team members to foster a high-performance, client-centric culture.</li><li>Assess skill gaps and succession risks, recommending interventions to address future talent needs.</li><li>Promote digital fluency and adoption of new tools to future-proof the team's capabilities.</li></ul><strong>Performance Measures:</strong><ul><li>Demonstrable uplift in team capability and segment-specific knowledge</li><li>Engagement scores and retention of high-potential staff within the unit</li><li>Readiness of the team to deliver on digital and client experience objectives</li></ul><br><br><br>Qualifications:<br><ul><li>Bachelor's degree in Business, Finance, or related field (Master's preferred)</li><li>Relevant banking certifications (e.g., IBF Advanced, Chartered Banker, or equivalent)</li><li>Ongoing professional development in digital banking, risk management, or customer experience</li></ul><br> </div>

<strong>About ENBD<br><br></strong><strong> JOB DESCRIPTION <br><br></strong>Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.<br><br><strong>Job Overview:<br><br></strong>As a <strong>Director Priority Banking - Signature </strong>at Emirates NBD, your role is to manage “Key Customer” relationships across the elite banking base of Priority Banking (PRB). This is the crème-de-la-crème of the PRB base, and essential to manage these Signature clients’ relationships and ensure a smooth customer experience through close coordination with the Customer Service teams.<strong> Russian Language is a must.<br><br></strong><strong>There’s never been a better time to join Emirates NBD. <br><br></strong>We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.<br><br><strong>At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities. <br><br></strong><strong>Responsibilities</strong><strong>Performance Measures:</strong><strong>Performance Measures:</strong><strong>Performance Measures:</strong><strong>Performance Measures:<br><br></strong><ul><li> Priority segment growth through tailored proposition development</li><li>Shape and refine the Priority Banking value proposition to address evolving client needs and market trends. </li><li>Collaborate with product, digital, and analytics teams to introduce segment-specific offerings that enhance client acquisition and retention. </li><li>Evaluate competitive positioning and customer feedback to identify gaps and opportunities for proposition enhancement. </li><li>Champion the adoption of digital tools and channels to deliver seamless, differentiated experiences for priority clients. </li><li>Uptake and penetration of new or enhanced segment propositions among target clients</li><li>Distinctiveness of the Priority Banking offering versus key competitors</li><li>Positive shifts in client satisfaction and Net Promoter Scores within the segment</li><li> Risk mitigation and compliance assurance for priority client portfolios</li><li>Embed robust KYC, AML, and conduct risk controls within all unit activities, ensuring adherence to regulatory and internal standards. </li><li>Partner with Compliance and Risk teams to proactively identify emerging risks and implement mitigating actions. </li><li>Review and challenge exception reports, escalations, and audit findings to drive continuous improvement in risk management. </li><li>Foster a culture of compliance awareness and ethical conduct across the team, reinforcing accountability at all levels. </li><li>Absence of material regulatory breaches or audit findings in the priority segment</li><li>Effectiveness of risk controls as evidenced by internal monitoring outcomes</li><li>Demonstrated improvements in staff conduct and compliance behaviours</li><li> Operational excellence and process optimisation in priority banking delivery</li><li>Lead the review and streamlining of end-to-end processes to improve efficiency, reduce error rates, and enhance client experience. </li><li>Leverage data analytics to identify operational bottlenecks and prioritise process improvement initiatives. </li><li>Coordinate with IT and Operations to ensure system enhancements align with front-line needs and regulatory requirements. </li><li>Monitor service delivery metrics and escalate systemic issues for timely resolution and sustainable improvement. </li><li>Reduction in process friction points and operational errors impacting priority clients</li><li>Sustained improvements in service delivery metrics and turnaround times</li><li>Stakeholder feedback on the effectiveness of process enhancements</li><li> Capability uplift and engagement of the priority banking team</li><li>Define and implement targeted learning and development plans to build specialist expertise in the priority segment. </li><li>Mentor and coach team members to foster a high-performance, client-centric culture. </li><li>Assess skill gaps and succession risks, recommending interventions to address future talent needs. </li><li>Promote digital fluency and adoption of new tools to future-proof the team's capabilities. </li><li>Demonstrable uplift in team capability and segment-specific knowledge</li><li>Engagement scores and retention of high-potential staff within the unit</li><li>Readiness of the team to deliver on digital and client experience objectives<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor's degree in Business, Finance, or related field (Master's preferred)</li><li>Relevant banking certifications (e.g., IBF Advanced, Chartered Banker, or equivalent)</li><li>Ongoing professional development in digital banking, risk management, or customer experience</li></ul>

<p>ServiceNow Platform &amp; Solution Architect</p><p>Job Summary</p><p>We are seeking an experienced ServiceNow Platform &amp; Solution Architect to provide strategic, architectural, and technical leadership across the ServiceNow ecosystem. This role combines enterprise platform ownership with solution architecture responsibilities, ensuring ServiceNow solutions are aligned with business objectives while maintaining platform integrity, scalability, security, and long-term sustainability.</p><p>The ideal candidate will possess deep expertise across multiple ServiceNow modules and be capable of translating business requirements into scalable architectural solutions while governing platform standards, design patterns, integrations, and best practices. You will play a critical role in shaping the ServiceNow roadmap, guiding delivery teams, and ensuring successful implementation of enterprise-wide ServiceNow capabilities.</p><p>Key Responsibilities</p><p>Platform Architecture &amp; Governance</p><ul><li>Define and maintain enterprise architecture standards, design principles, and governance frameworks for the ServiceNow platform.</li><li>Establish scalable, secure, and maintainable platform architecture aligned to organizational objectives and ServiceNow best practices.</li><li>Lead platform-wide architectural decisions involving data models, integrations, security frameworks, automation strategies, and platform extensibility.</li><li>Evaluate new ServiceNow products, capabilities, and releases, providing recommendations for adoption and platform evolution.</li><li>Ensure architectural consistency and governance across all ServiceNow workstreams, projects, and implementations.</li></ul><p>Solution Architecture &amp; Design</p><ul><li>Lead the end-to-end solution architecture for ServiceNow initiatives across ITSM, ITOM, HRSD, CSM, SPM, IRM/GRC, Workplace Service Delivery, and custom applications.</li><li>Translate business, technical, and regulatory requirements into scalable solution designs and implementation roadmaps.</li><li>Produce architecture artefacts including solution blueprints, integration designs, data models, non-functional requirements, and technical specifications.</li><li>Facilitate architecture workshops, design reviews, and stakeholder sessions to align business needs with ServiceNow capabilities.</li><li>Guide implementation teams in applying best practices and maximizing out-of-the-box functionality while minimizing technical debt.</li></ul><p>Integration &amp; Enterprise Architecture</p><ul><li>Define and govern integration strategies between ServiceNow and enterprise applications, cloud platforms, infrastructure technologies, and third-party systems.</li><li>Ensure data architecture, CMDB strategy, and service models align with enterprise data governance standards.</li><li>Provide architectural leadership for API-based integrations, IntegrationHub solutions, event-driven architectures, and automation initiatives.</li><li>Collaborate with enterprise, infrastructure, security, and application architects to ensure alignment across the broader technology landscape.</li></ul><p>Delivery Leadership &amp; Technical Oversight</p><ul><li>Provide architectural oversight throughout project lifecycles, from demand intake and solution design through implementation and transition to support.</li><li>Guide development teams on technical architecture, coding standards, configuration approaches, and platform optimization.</li><li>Review complex technical designs, custom applications, integrations, and enhancements to ensure alignment with architectural standards.</li><li>Identify and manage architectural risks, dependencies, and technical debt across ServiceNow initiatives.</li></ul><p>Stakeholder Engagement &amp; Leadership</p><ul><li>Partner with business leaders, product owners, project managers, and technology teams to define platform roadmaps and solution strategies.</li><li>Act as a trusted advisor to stakeholders on ServiceNow capabilities, platform investments, and transformation opportunities.</li><li>Mentor architects, consultants, developers, and administrators to drive architectural maturity and technical excellence.</li><li>Present architectural strategies, recommendations, and roadmaps to senior leadership and governance boards.</li></ul><p>Continuous Improvement &amp; Innovation</p><ul><li>Stay current with ServiceNow releases, industry trends, emerging technologies, and architectural best practices.</li><li>Identify opportunities to improve platform adoption, automation, operational efficiency, and user experience.</li><li>Drive continuous improvement initiatives focused on platform optimization, governance, scalability, and value realization.</li></ul><p>Required Experience &amp; Skills:</p><ul><li>8+ years of experience working with the ServiceNow platform, including solution design, architecture, implementation, and platform governance.</li><li>Proven experience in Solution Architect, Platform Architect, Lead Architect, or Technical Architect roles within large enterprise environments.</li><li>Deep expertise across multiple ServiceNow modules including ITSM, ITOM, HRSD, CSM, SPM, IRM/GRC, and Employee Workflows.</li><li>Strong understanding of ServiceNow platform architecture, CMDB/CSDM, integrations, security models, workflow automation, and governance frameworks.</li><li>Experience designing enterprise-scale ServiceNow solutions spanning multiple business functions and technology domains.</li><li>Proficiency in JavaScript, Glide API, Flow Designer, IntegrationHub, REST/SOAP APIs, and modern integration patterns.</li><li>Strong understanding of enterprise architecture principles, infrastructure technologies, cloud platforms, security frameworks, and data governance.</li><li>Experience leading architecture workshops, stakeholder engagements, and solution review boards.</li><li>Experience working within Agile and large-scale transformation programmes.</li></ul><p>Education &amp; Certifications</p><ul><li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.</li><li>ServiceNow Certified System Administrator (CSA) required.</li><li>One or more ServiceNow CIS certifications required.</li><li>ServiceNow Certified Application Developer (CAD) preferred.</li><li>ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) highly desirable.</li><li>ITIL Foundation certification preferred.</li></ul><p>Competencies</p><ul><li>Strategic thinking with strong business and technical acumen.</li><li>Excellent architecture, design, and problem-solving capabilities.</li><li>Strong stakeholder management and executive communication skills.</li><li>Ability to balance business value, technical excellence, and platform governance.</li><li>Strong leadership, mentoring, and influencing skills.</li><li>High attention to detail with a focus on quality, scalability, and long-term maintainability.</li><li>Collaborative mindset with the ability to lead across multiple teams and workstreams.</li></ul><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a Senior Associate - Landscape to lead design, delivery and client engagement across our Middle East portfolio, advancing high-performing public realm and landscape projects from concept through to delivery. You will shape design outcomes, grow key client relationships, and mentor a multidisciplinary team to deliver resilient, context-driven solutions.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Lead landscape design across all stages (visioning, concept, schematic, detailed, IFC) with a strong focus on design excellence, constructability and value.</li><li>Set design direction, run quality reviews, and ensure alignment with project briefs, budgets, and programs.</li><li>Champion climate-appropriate, water-wise and resilient landscape strategies tailored to arid and semi-arid MEA conditions.</li><li>Own scope, schedule, budget, risk, and change management across multiple concurrent workstreams.</li><li>Coordinate seamlessly with urban design, architecture, civil, structures, MEP, environmental, and cost management teams.</li><li>Oversee technical deliverables and ensure digital standards and workflows are followed.</li><li>Lead design presentations and manage feedback to maintain scope, quality, and client satisfaction.</li><li>Navigate regional authority processes to support approvals, permitting, and compliance requirements.</li><li>Conduct regular project reviews to ensure alignment with client objectives and company standards.</li><li>Prepare and deliver internal and external training sessions to enhance team skills and knowledge.</li><li>Support the development and implementation of digital tools and workflows to improve efficiency and quality.</li><li>Collaborate with regional teams to leverage expertise and resources for project success.</li><li>Prepare and review technical reports, feasibility studies, and strategic frameworks.</li></ul><br>Qualifications<br><ul><li>Bachelor’s or Master’s in Landscape Architecture</li><li>12–15+ years’ experience with a strong portfolio across complex, large-scale landscape projects.</li><li>Proven leadership in design quality, interdisciplinary coordination, and project delivery.</li><li>Demonstrable experience navigating regional authority requirements and approvals.</li><li>Proficiency in Revizto /Rhino/Grasshopper; familiarity with BIM/digital workflows.</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><strong><u>The Team You Will Join</u></strong><br> <br> <p><span>On MetLife’s Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life’s important moments, solving challenges, or simplifying processes with innovative technology, you’ll help deliver a differentiated experience grounded in operational excellence. Backed by a collaborative team, you’ll play a vital role in strengthening the way we care and advocate for millions worldwide. Here, making a real difference isn’t just a goal - it’s what we do, one conversation at a time.</span></p><br><br> <br> <br><strong><u>The Opportunity</u></strong><br> <br> <p>You will be part of the dynamic Retail Operations department that manages service delivery for customers and partners across all Retail distribution channels for MetLife, including Bancassurance, Agency and Digital.</p><br><br> <p>The Supervisor of Servicing Transactions leads an operations team that processes end-to-end servicing requests (e.g., endorsements, payouts, reinstatements, cancellations, policy amendments, billing adjustments, address changes, beneficiary updates, and data corrections) across retail business. The role ensures service excellence by motivating people, coaching for performance, managing process adherence, and driving continuous improvement and automation to meet or exceed KPIs committed to customers and distribution partners.</p><br><br> <p>Success in this role requires strong team and stakeholder management skills. The Supervisor is responsible for ensuring service delivery meets and exceeds expectations. You’ll collaborate closely with internal and external stakeholders:</p><br><br> <p>Internal: Underwriting, Claims, Finance, Distribution, IT, BPR COE, Risk &amp; Compliance, Audit.</p><br><br> <p>External: Bancassurance partners, Brokers/agents, TPAs/service providers.</p><br><br> <br> <br><strong><u>Key Responsibilities</u></strong><br> <br> <p>1) People Leadership, Motivation, Coaching &amp; Feedback</p><br><br> <p>•&nbsp;Lead a team of 10-15 servicing associates to achieve daily/weekly/monthly targets for productivity, quality, turnaround time (TAT), and customer satisfaction.</p><br><br> <p>•&nbsp;Create a high-performance culture through regular 1:1s, quality reviews, floor support, and actionable coaching plans; give timely, balanced feedback (reinforcement + improvement).</p><br><br> <p>•&nbsp;Forecast and schedule capacity; manage shift planning, adherence, and cross-training to maintain flexibility across work types and peak volumes.</p><br><br> <p>•&nbsp;Set clear expectations (SOPs, productivity goals, quality thresholds), resolve blockers, and recognize performance publicly.</p><br><br> <p>•&nbsp;Build team capability: onboard new hires, certify competence against policies and compliance standards (AML, sanctions, privacy), and develop successors.</p><br><br> <p>•&nbsp;Maintain an open, inclusive environment—escalate welfare issues promptly and promote psychological safety.</p><br><br> <br> <p>2) Process &amp; KPI Delivery (Customer &amp; Partner Commitments)</p><br><br> <p>•&nbsp;Own day-to-day operations for assigned queues: work allocation, SLA/TAT tracking, backlog control, and right-first-time quality</p><br><br> <p>•&nbsp;Monitor dashboards (AHT, aging, error rates, rework, return rates) and take swift corrective actions.</p><br><br> <p>•&nbsp;Ensure adherence to standard guidelines, policy administration rules, and regulatory/compliance requirements.</p><br><br> <p>•&nbsp;Partner with Product, IT, Underwriting, Claims, Finance, and Distribution to resolve exceptions, data mismatches, and system defects.</p><br><br> <p>•&nbsp;Maintain up-to-date SOPs, work instructions, and control checklists; ensure audit readiness and documentation accuracy.</p><br><br> <p>•&nbsp;Surface risks, incidents, and control gaps; implement containment and preventive actions with clear owners and timelines.</p><br><br> <p>•&nbsp;Communicate performance transparently via daily huddles and weekly operations reviews (KPIs, trends, root causes, actions).</p><br><br> <p>3) Continuous Improvement &amp; Automation</p><br><br> <p>•&nbsp;Lead a continuous improvement (CI) pipeline using Lean/Six Sigma methods (e.g., value stream mapping, RCA, standard work).</p><br><br> <p>•&nbsp;Identify and prioritize automation opportunities (RPA/low-code, workflow rules, OCR, APIs) to eliminate manual touchpoints and rework.</p><br><br> <p>•&nbsp;Build and track business cases (effort saved, TAT reduction, error reduction, cost-to-serve); pilot rapidly and scale successful solutions.</p><br><br> <p>•&nbsp;Digitize intake channels (structured forms, straight-through processing, rules-based triage) to improve data quality and speed.</p><br><br> <p>•&nbsp;Institutionalize control-by-design (validation, dual controls, maker-checker logic) to drive right-first-time outcomes.</p><br><br> <p>•&nbsp;Champion a culture of experimentation, measurable learning, and continuous feedback loops with business stakeholders.</p><br><br> <br> <br><strong><u>Required Qualifications</u></strong><br> <br> <p>• Bachelor’s degree (Business, Insurance, Operations Management, or related).</p><br><br> <p>•&nbsp;5–8+ years in insurance operations or shared services, with 2–4+ years in team leadership.</p><br><br> <p>•&nbsp;Strong knowledge of policy administration and servicing processes (personal/commercial lines or life/health, as applicable).</p><br><br> <p>•&nbsp;Hands-on experience managing SLAs, quality frameworks, and audits in a regulated environment.</p><br><br> <p>•&nbsp;Exposure to Lean/Six Sigma (Green Belt preferred) and automation (RPA/low-code/OCR/workflow).</p><br><br> <p>•&nbsp;Familiarity with core insurance systems (policy admin, billing, document management, CRM), and BI tools (Power BI/Tableau).</p><br><br> <br> <br><strong><u>Preferred Qualifications</u></strong><br> <br> <p>•&nbsp;Operational Rigor: Queue management, capacity planning, real-time monitoring, incident management.</p><br><br> <p>•&nbsp;Analytical Mindset: Root cause analysis, data-driven decisions, KPI storytelling.</p><br><br> <p>•&nbsp;Continuous Improvement: Lean/Six Sigma toolset, SOP design, control frameworks.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p>At Emirates, we believe in connecting the world to and through our global hub in Dubai, and in constantly innovating to ensure our customers ‘Fly Better’. </p><br><br><p>Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world’s largest international airline and become a vital part of our cutting-edge information and technology team as a <strong>Technical Product Owner.</strong></p><br><br><p>Join our Technical Product Management team, where we build effective technology products and services that our customers love. We offer a mix of B2B and B2C products and services in domains such as Digital, Airline and Airport Operations, Group Services, and Commercial. Our goal is to continuously evolve our products, enriching them with features that focus on delivering value to our customers and users. If you are passionate about creating impactful technology products and ensuring their success, we invite you to apply and to contribute to the innovation and excellence at Emirates Group.</p><br><br><p>The<strong> Technical Product Owner – Finance</strong> is an expert in the finance domain, who understands Finance capabilities with experience in implementing, integrating and managing a diverse range of Finance solutions such as ERP, in-house built products, etc. They bring value to an organisation and engage the business to refine, validate and deliver solutions on the existing Finance products and/or enhancing their capabilities. As the Technical Product Owner for the Finance teams, you will lead the team supporting a diverse range of Finance products, managing the product backlog of features and enhancements from discovery through to value delivery and ongoing support.</p><br><br><p>In this role, you will:</p><br><br><ul><li>Be Responsible for the story content, acceptance criteria definition, and end story "sign off" across team backlogs, ensuring prepared on time for future PIs, refined frequently with the entire team, and prioritised accordingly in alignment with other team backlogs.</li><li>Ensures Technical Debt and Non-functional requirements are captured, refined, and prioritised across all sprints.</li><li>Captures additional BAU, Ceremony, and Spike activities, and incorporates them into team backlogs, within the boundaries of available capacity.</li><li>Prepare contribution to PI demo, in conjunction with other applicable Product Owners.</li><li>Maintain the quality and integrity of features within their technical and team boundaries, ensuring identification and contribution of risks and dependencies back to the Product Portfolio backlog.</li><li>Attends and contributes to key Product Management meetings, in particular PI Planning.</li><li>Defines metrics to measure the success and performance of prioritised work, ensuring any further. BAU iterations can be proposed and prioritised accordingly within the boundaries of available capacity.</li><li>Participates in establishing and growing a community of Product Owners, building an identity for the role, focusing on collaboration, and identifying opportunities for improvement and growth.</li><li>Contribute to the Product Management Communities and their continual evolution to help drive efficient practices and empowered teams.</li><li>Working with your team(s) to identify and capture team-driven innovation ideas, consolidating across peer groups for playback up to the TPM (Technical Product Manager) community.</li></ul>Qualification<p><strong>To be considered for this role, you must meet the below requirements:</strong></p><br><br><ul><li>Degree or honours (12+3 or equivalent).</li><li>5+ years of experience in Information Technology or other.</li></ul><p><strong>Knowledge/Skills: </strong></p><br><br><ul><li>Operations Research, Marketing Science, Information Systems, e-Commerce, or a combination of industry certification.</li><li>2+ years of practical experience working as a Product Owner/Manager, in a 'team-facing' capacity, with a proven record of driving discernible change and delivery at pace.</li><li>Whilst not essential, some experience of working within a Scaled Agile framework, across multiple initiatives and circa 50+ teams.</li><li>Demonstrated technical or domain expertise, utilising a depth and breadth of knowledge and practical experience within the specific domain or technical area. Stays up to date with regulatory and other changes in the technical area, and understands how they apply to the Emirates group.</li><li>Well-versed with the tools for the Product Management aspects of software delivery.</li><li>Strong and concise communicator at peer, line, and stakeholder levels.</li><li>Builds strong relationships with peers and team members.</li><li>Appetite for building and identifying value, with a customer-centric mindset.</li></ul><p><strong>Leadership Role:</strong> Yes</p><br><br>Salary &amp; benefits<p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers.</p><br><br><br> </div>

<p>As a Lifestyle Concierge at Aspire Lifestyles MEA FZCO based in Dubai, you will play a pivotal role in delivering bespoke concierge services tailored to affluent and high-net-worth clients. This position demands not just responsiveness but also a proactive commitment to crafting unique and memorable experiences across a wide array of lifestyle needs. Your work will engage a diverse range of communication channels including telephone, email, chat, and emerging digital platforms, ensuring seamless and timely service delivery. Your autonomy in handling requests, combined with your resourcefulness in utilizing Aspire's extensive tools and partnerships, will be paramount in fulfilling complex and varied client requirements. In this role, you will embody the ethos of Aspire Lifestyles by consistently providing exceptional service quality and upholding our commitment to customer satisfaction. Your ability to cultivate strong client relationships and anticipate evolving lifestyle trends will position you as a trusted advisor and brand ambassador, contributing significantly to the reputation and growth of our services. Joining our team means becoming part of a global network focused on luxury lifestyle management. The role offers a stimulating environment where expertise in premium hospitality, travel, wellness, and exclusive experiences converge, ensuring that each client interaction is handled with sophistication and attention to detail.</p><h2>Key responsibilities</h2><ul><li>Independently manage and fulfill high-profile client and demonstration requests across multiple communication platforms, maintaining professional and prompt correspondence.</li><li>Utilise sound judgment and discretion as the primary liaison for escalated customer service concerns and communications with vendors, ensuring resolution aligns with company standards.</li><li>Deliver personalized customer interactions that consistently exceed expectations, contributing to lasting positive impressions.</li><li>Provide accurate, detailed, and timely information to clients, enhancing trust and reliability in our service delivery.</li><li>Develop and nurture strong client rapport by understanding individual preferences, lifestyles, and service expectations to facilitate highly customised experiences.</li><li>Proactively anticipate client needs by offering innovative recommendations and value-added alternatives that enhance their lifestyle experiences.</li><li>Exhibit comprehensive knowledge in luxury sectors including travel, dining, entertainment, wellness, and luxury shopping to inform expert service provision.</li><li>Maintain meticulous customer profiles to leverage insights for improving future engagements and service excellence.</li><li>Take full ownership of complex and escalated service requests from inception to resolution, ensuring seamless client satisfaction.</li><li>Foster and sustain productive partnerships with suppliers, vendors, and service providers to secure exclusive benefits and superior outcomes for clients.</li><li>Execute service delivery across multiple channels including voice, email, chat, messaging, and innovative digital tools, aligned with contractual obligations.</li><li>Demonstrate positive boundary-setting skills by respectfully declining requests outside the scope of service while maintaining client goodwill.</li><li>Engage in ongoing professional development through meetings and training sessions to remain attuned to client needs and industry advancements.</li><li>Employ enterprise software and resources efficiently for data management and customer service processing.</li><li>Adhere strictly to Aspire Lifestyles policies and standards while managing diverse duties including flexible global work support and additional responsibilities as assigned by management.</li></ul><h2>Core Competencies</h2><h3>Customer Service Excellence:</h3> Demonstrate a genuine passion for delivering outstanding customer care, with a proven ability to multitask effectively while maintaining trust and credibility.<h3>Technological Proficiency:</h3> Comfortable and skilled using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google applications, and business software commonly used in the luxury service industry. Familiarity with travel industry technology and GDS platforms is advantageous.<h3>Communication Skills:</h3> Actively listen and understand client needs, articulating complex information clearly and professionally both verbally and in writing. Approach communications with openness and objectivity.<h3>Problem-Solving Abilities:</h3> Employ creative and insightful approaches to address client requests and complex situations, balancing service excellence with contractual terms and operational factors.<h3>Results-Oriented Mindset:</h3> Exhibit accountability and commitment to achieving both individual and team objectives. Continuously seek opportunities to enhance processes, maximize service quality, and optimize operational efficiency.<h3>Specialist Knowledge:</h3> For Concierge Travel Specialists, deep knowledge of premium travel planning including use of GDS systems (e.g., Amadeus, Sabre) and luxury travel products is essential. For those focusing on Auto, Wellness, and Airport Services, prompt management of emergencies and a keen eye for detail are crucial.<p><strong>Desired Candidate Profile</strong></p><ul><li>3-5 years of experience in luxury hospitality, concierge services, premium travel, luxury retail, guest relations, customer experience, airline, hotel, lifestyle management, or other high-touch service environments. Experience serving affluent or high-net-worth customers is strongly preferred.</li><li>2+ years call center or customer service experience</li><li>A keen interest in global lifestyle experiences (shopping, sports, culture, travel, etc.)</li><li>Strong communication skills</li><li>Strong knowledge of global lifestyle services, luxury travel, premium hospitality, fine dining, entertainment, sports, shopping, wellness, and exclusive experiences.</li><li>Demonstrated problem solving skills</li><li>Excellent command of both Arabic and English, with professional verbal and written communication skills.</li><li>Ability to communicate confidently with customers across phone, email, chat, and digital channels.</li><li>French language skills are preferred; additional languages are considered an advantage.</li></ul>

<p>Support the Accounts Assistant in maintaining accurate financial records, facilitating compliance, and ensuring smooth day-to-day financial functions through meticulous attention to detail and adherence to established procedures and standards. </p><p>3.1&nbsp;</p><p><strong>Daily Accounting Operations</strong>&nbsp;</p><ul><li><p>Record and process day-to-day accounting transactions in the accounting system accurately and on a timely basis.&nbsp;</p></li></ul><ul><li><p>Maintain proper documentation and filing of accounting transactions, invoices, receipts, and supporting documents.&nbsp;</p></li></ul><ul><li><p>Assist with bank, cash, customer, and supplier reconciliations and follow up on outstanding items.&nbsp;</p></li></ul><ul><li><p>Assist in verifying purchase invoices against approved purchase orders, delivery documents, and supporting records.&nbsp;</p></li></ul><ul><li><p>Ensure accounting entries are supported by appropriate documents and approvals.&nbsp;</p></li></ul><ul><li><p>Maintain accurate daily accounting records and assist with month-end closing activities.&nbsp;</p></li></ul><ul><li><p>Coordinate with HR, Procurement, Stores, Sales, and other departments to obtain required accounting documents and information.&nbsp;</p></li></ul><ul><li><p>Assist in maintaining vendor and customer master data in the accounting system.&nbsp;</p></li></ul><ul><li><p>Perform other routine accounting and administrative duties assigned by the Head of Finance&nbsp;</p></li></ul><p>3.2&nbsp;</p><p><strong>Accounts Payable (AP)</strong>&nbsp;</p><ul><li><p>Receive, verify, record, and process supplier/vendor invoices accurately and on time.&nbsp;</p></li></ul><ul><li><p>Perform supplier statement reconciliation and identify and resolve invoice or payment discrepancies.&nbsp;</p></li></ul><ul><li><p>Match invoices with purchase orders, goods received notes, delivery notes, and other supporting documents where applicable.&nbsp;</p></li></ul><ul><li><p>Maintain proper AP documentation and ensure invoices are booked under the correct supplier, account, cost centre, and tax treatment.&nbsp;</p></li></ul><ul><li><p>Follow up with Procurement, Stores, and relevant departments for missing documents, approvals, or invoice discrepancies.&nbsp;</p></li></ul><p>3.3&nbsp;</p><p><strong>Accounts Receivable (AR) & Invoicing</strong>&nbsp;</p><ul><li><p>Prepare and issue customer invoices accurately and within agreed timelines based on approved sales orders, delivery documents, or other supporting records.&nbsp;</p></li></ul><ul><li><p>Record customer receipts and allocate payments against the appropriate invoices and customer accounts.&nbsp;</p><p>3.4&nbsp;</p></li></ul><p><strong>AP, AR & Customer/Supplier Reconciliation</strong>&nbsp;</p><ul><li><p>Maintain accurate AP and AR ledgers and perform regular customer and supplier account reconciliations.&nbsp;</p></li></ul><ul><li><p>Monitor outstanding customer balances, supplier balances, advances, and other open items and highlight discrepancies to the Finance Manager/CFO.&nbsp;</p></li></ul><ul><li><p>Assist with collection follow-up for overdue customer invoices and provide updated receivable status reports.&nbsp;</p></li></ul><p>&nbsp;3.5&nbsp;</p><p><strong>Cash, Bank & General Accounting Support</strong>&nbsp;</p><ul><li><p>Assist with bank reconciliation, cash transactions, journal entries, and routine ledger maintenance.&nbsp;</p></li></ul><ul><li><p>Assist in preparing payment documentation and supporting schedules for supplier payments.&nbsp;</p></li></ul><ul><li><p>Maintain accurate records of advances, employee/party balances, and other receivable or payable items.&nbsp;</p></li></ul><ul><li><p>Assist with month-end schedules, reconciliations, accruals, and supporting documentation as required.&nbsp;</p></li></ul><ul><li><p>Coordinate professionally with customers and suppliers to resolve invoice, statement, payment, and account discrepancies.&nbsp;</p></li></ul><br><br><p><strong>Desired Candidate Profile</strong></p><p><strong>Knowledge&nbsp;&nbsp;</strong>&nbsp;</p><ul><li><p>Accounting principles & financial reporting&nbsp;</p></li></ul><ul><li><p>UAE financial regulations & government policies&nbsp;</p></li></ul><ul><li><p>Taxation&nbsp;</p></li></ul><ul><li><p>Accounts Payable & Accounts Receivable&nbsp;</p></li></ul><ul><li><p>Financial software&nbsp;</p></li></ul><ul><li><p>Banking procedures&nbsp;</p></li></ul><ul><li><p>Legal compliance&nbsp;</p></li></ul><ul><li><p>ERP/accounting software and Excel&nbsp;</p></li></ul><ul><li><p>Invoicing, billing, and customer/supplier reconciliations&nbsp;</p></li></ul><ul><li><p>Local business practices&nbsp;</p></li></ul><ul><li><p>Industry-specific regulations&nbsp;</p></li></ul><p><strong>Skills&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong>&nbsp;</p><ul><li><p>Communication & interpersonal skills&nbsp;</p></li></ul><ul><li><p>Bookkeeping&nbsp;</p></li></ul><ul><li><p>Financial analysis&nbsp;</p></li></ul><ul><li><p>Software proficiency&nbsp;</p></li></ul><ul><li><p>Bank reconciliation&nbsp;</p></li></ul><ul><li><p>Compliance management&nbsp;</p></li></ul><ul><li><p>Contract and purchase order processing&nbsp;</p></li></ul><ul><li><p>MIS reporting&nbsp;</p></li></ul><ul><li><p>Attention to detail and accuracy&nbsp;</p></li></ul><ul><li><p>To ensure accurate and timely processing of AP, AR, invoicing, and daily accounting transactions&nbsp;</p></li></ul><ul><li><p>To maintain complete and audit-ready accounting records and supporting documentation&nbsp;</p></li></ul>

<p>My client a leading real estate developer in Abu Dhabi requires an Associate Urban Designer to lead the creation of innovative, sustainable, and commercially successful urban environments across a portfolio of major residential, mixed-use, waterfront, hospitality, and destination developments. Working within the Master Planning and Design team, this role is responsible for transforming development strategies into high-quality urban design solutions that create vibrant, people-focused communities. The successful candidate will lead the urban design process from early visioning through concept and master planning, ensuring projects balance placemaking, commercial objectives, infrastructure integration, sustainability, and long-term value. Key Responsibilities Urban Design Leadership * Lead the development of urban design concepts for large-scale master-planned communities, mixed-use districts, waterfront developments, and destination projects. * Translate development objectives into innovative urban frameworks, neighbourhood structures, and place-making strategies. * Develop land-use plans, movement networks, density strategies, block layouts, and public realm concepts that support commercially successful developments. * Establish the character, identity, and spatial quality of projects through high-quality urban design. Master Planning & Design Development * Lead projects from visioning and concept design through master planning and planning approval stages. * Prepare and review urban design frameworks, design guidelines, public realm strategies, and development principles. * Test development scenarios to optimise land use, density, connectivity, and commercial performance. * Ensure urban design proposals respond effectively to planning policies, infrastructure requirements, environmental considerations, and market demands. Consultant & Stakeholder Management * Manage and coordinate international urban design, architecture, landscape, transport, and infrastructure consultants. * Lead design workshops, visioning sessions, and multidisciplinary coordination meetings. * Review consultant submissions to ensure compliance with approved design strategies and project objectives. * Prepare consultant briefs, scopes of work, and technical requirements for urban design commissions. Collaboration & Project Integration * Work closely with Development, Architecture, Landscape, Infrastructure, Engineering, Commercial, and Project Delivery teams. * Ensure urban design solutions integrate effectively with architecture, transport, utilities, sustainability, and delivery strategies. * Balance design excellence with commercial viability, programme requirements, and construction considerations. Presentation & Design Governance * Present urban design strategies and recommendations to executive leadership, government authorities, and key stakeholders. * Support design governance through structured design reviews and quality assurance processes. * Ensure projects maintain consistency with approved visions, planning principles, and corporate design standards. Innovation & Best Practice * Research international precedents, emerging planning trends, and innovative urban development practices. * Promote sustainable design, walkability, smart city principles, and resilient community planning. * Contribute to the continuous improvement of urban design standards, processes, and methodologies across the organisation. Team Leadership * Mentor and develop junior urban designers and support the growth of design capability within the team. * Foster a collaborative, creative, and high-performing design culture. * Share knowledge and promote design excellence across multidisciplinary teams. Qualifications * Bachelor's or Master's Degree in Urban Design, Urban Planning, Architecture, or a related discipline. * Professional membership with a recognised planning or architectural institution is advantageous. Experience * 12-15 years' experience in urban design, master planning, or city planning. * Minimum of 3 years of UAE Experience * Proven experience delivering large-scale master-planned communities, mixed-use developments, waterfront projects, destination developments, or major urban regeneration schemes. * Experience leading multidisciplinary consultant teams from concept through planning approval. * Background working for a leading developer, master developer, or internationally recognised urban design or architectural consultancy. * Exceptional urban design and master planning expertise. * Strong understanding of placemaking, walkability, public realm design, neighbourhood planning, and urban character. * Ability to translate strategic development objectives into practical, high-quality urban design solutions. * Strong knowledge of land-use planning, movement networks, density optimisation, and development frameworks. * Excellent design review and critical thinking skills. * Strong graphic communication and presentation abilities, including sketching, diagrams, and visual storytelling. * Commercial awareness with the ability to balance design ambition, development viability, and delivery requirements. * Excellent stakeholder management and facilitation skills.</p><p>Qualifications * Bachelor's or Master's Degree in Urban Design, Urban Planning, Architecture, or a related discipline. * Professional membership with a recognised planning or architectural institution is advantageous. Experience * 12-15 years' experience in urban design, master planning, or city planning. * Minimum of 3 years of UAE Experience * Proven experience delivering large-scale master-planned communities, mixed-use developments, waterfront projects, destination developments, or major urban regeneration schemes. * Experience leading multidisciplinary consultant teams from concept through planning approval. * Background working for a leading developer, master developer, or internationally recognised urban design or architectural consultancy. * Exceptional urban design and master planning expertise. * Strong understanding of placemaking, walkability, public realm design, neighbourhood planning, and urban character. * Ability to translate strategic development objectives into practical, high-quality urban design solutions. * Excellent design review and critical thinking skills. * Strong graphic communication and presentation abilities, including sketching, diagrams, and visual storytelling.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>Job Ref ID:&nbsp;JR0084777</p><br><br><p><strong>Whats on your plate?</strong></p><br><br><br><p>We’re looking for a Manager, Talent &amp; Culture to lead our talent partnering agenda across the business in a highly embedded, business-led model. This role sits at the intersection of talent, culture, org health, and business performance — partnering closely with leaders, People &amp; Culture squads, local markets, and regional functions to bring our Talent &amp; Culture strategy to life in a way that is practical, tailored, and impactful.</p><br><br><p>This role is for someone who knows how to translate strategy into execution on the ground. You will act as a strategic talent partner to the business, ensuring our talent lifecycle is embedded end-to-end, our culture agenda lands where it matters most, and our leaders have the insights, tools, and support to build strong, healthy organizations.</p><br><br><p>You will also play a critical role in driving AI enablement across your domains by deploying talent, learning, and culture programs designed by the central team, helping the business adopt new ways of working and scale smarter.</p><br><br><ul><li><p>Partner closely with business leaders and People &amp; Culture squads to embed the Talent &amp; Culture agenda across local markets and regional functions.<br> </p><br><br></li><li><p>Act as a trusted talent partner to senior stakeholders, translating business strategy into tailored talent and culture priorities for each function or domain.<br> </p><br><br></li><li><p>Drive the end-to-end execution of the talent lifecycle across your areas of ownership, including talent development, performance, learning, employee experience, and org health.<br> </p><br><br></li><li><p>Bring central Talent &amp; Culture strategies, frameworks, and programs to life in a way that is business-led, locally relevant, and operationally strong.<br> </p><br><br></li><li><p>Stay close to the business and be visible on the ground, building strong relationships with leaders and teams across markets and functions to understand needs, diagnose issues, and drive adoption.<br> </p><br><br></li><li><p>Own and monitor org health across your domains, using data and insights to identify patterns, risks, and opportunities, and report back with clear recommendations and action plans.<br> </p><br><br></li><li><p>Partner with leaders to strengthen team effectiveness, culture, and leadership capability, ensuring talent decisions support both business performance and long-term health.<br> </p><br><br></li><li><p>Lead the deployment of AI enablement initiatives across the business by rolling out learning, talent, and ways-of-working programs designed by the central team, helping teams adopt technology with confidence and impact.<br> </p><br><br></li><li><p>Lead and coach a team of Talent Partners, creating clarity, strong execution, and a high-performance team environment.<br> </p><br><br></li><li><p>Ensure execution is consistent, scalable, and high quality, while allowing for the flexibility needed to tailor solutions to different business realities.<br> </p><br><br></li><li><p>Act as the voice of the business back into the central Talent &amp; Culture team, sharing insights, feedback, and needs to continuously improve strategy and design.<br> rtner closely with business leaders and People &amp; Culture squads to embed the Talent</p><br><br></li></ul><p><br> <strong>What did we order?</strong></p><br><br><br><ul><li><p>8+ years of experience in Talent Management, Learning &amp; Development, Employee Experience, and Culture enablement.<br> </p><br><br></li><li><p>Strong experience in a talent partnering or business partnering model, with a proven track record of working closely with senior stakeholders and influencing across functions.<br> </p><br><br></li><li><p>Deep understanding of the end-to-end talent lifecycle and how to translate talent and culture strategy into business impact.<br> </p><br><br></li><li><p>Experience driving initiatives across areas such as talent management, leadership development, learning, employee experience, culture, and org health.<br> </p><br><br></li><li><p>Highly data-driven with strong analytical skills and the ability to turn insights into action, decisions, and clear business narratives.<br> </p><br><br></li><li><p>Strong stakeholder management skills with the credibility and presence to partner effectively with senior leaders and challenge constructively when needed.<br> </p><br><br></li><li><p>Proven people leadership experience, with the ability to lead, coach, and develop a team in a fast-paced environment.<br> </p><br><br></li><li><p>Strong execution mindset — you know how to move from strategy to action and make things happen on the ground.<br> </p><br><br></li><li><p>Tech-savvy and excited by innovation, with a strong interest in or experience with AI-enabled people practices, digital tools, and new ways of working.<br> </p><br><br></li><li><p>Excellent communication and influencing skills, with the ability to adapt your approach to different audiences and contexts.</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><span>Who We Are</span></b></p><br><p>At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.&nbsp; We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.</p><br><p><br><b><span>The Role</span></b></p><br><p>Your role<br>As an Alliances Specialist - Incentive, you will support the development and execution of strategic alliances that expand Kyndryl offerings and strengthen customer outcomes. The role focuses on day-to-day partnership coordination, operational execution, and enablement across alliance partners, internal practices, and customer facing teams. Success in this role is measured by well-run partner motions, clear alignment across stakeholders, and consistent delivery against agreed alliance objectives.<br>What you will do<br>•Support execution of alliance plans aligned to defined partner strategies and business priorities<br>•Coordinate with alliance partners to support joint initiatives such as go to market activities, enablement sessions, and solution alignment<br>•Act as an operational point of contact between alliance partners, internal practices, and account teams<br>•Track and maintain alliance related data including partner activities, commitments, and performance metrics<br>•Support development of partner materials such as presentations, enablement content, and internal guidance<br>•Assist with preparation for partner reviews, business updates, and planning sessions<br>•Identify execution gaps or dependencies and raise them with alliance leadership with clear context and recommended actions<br>•Collaborate with sales and delivery teams to support partner involvement in customer opportunities</p><br><p><br><b><span>Who You Are</span></b></p><br><p>Required skills and experience<br>•Experience supporting alliances, partnerships, or ecosystem programs in a technology or services environment<br>•Experience coordinating cross functional work involving sales, marketing, delivery, or partner organizations<br>•Ability to manage multiple workstreams with clear tracking of actions, owners, and outcomes<br>•Experience preparing and maintaining operational materials such as trackers, presentations, or reports<br>•Demonstrated ability to work with external partners and internal stakeholders in structured, professional interactions<br>Preferred skills and experience<br>•Experience in technology services, managed services, or consulting environments<br>•Familiarity with alliance partner programs or co selling models<br>•Experience supporting go to market or enablement activities<br>•Bachelor’s degree in business, marketing, technology, or a related field</p><br><p><br><b><span>Being You</span></b></p><br><p>The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.</p><br><p><br><span><b>What You Can Expect</b></span></p><br><p>Your career with us isn’t just a job—it’s an adventure with purpose.&nbsp; <span>We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. <br>From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.<br>We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. <br>We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.</span></p><br><p><span><b>Get Referred!</b> </span></p><br><p><span>If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.</span></p><br> </div>

<p>Help AG is looking for a talented & experienced Senior Security Consultant whose primarily focused on post-sales professional services activities, with additional involvement in pre-sales activities when required. The role will have a strong focus on Zscaler technologies, particularly Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), and requires extensive hands-on experience in designing, implementing, migrating, optimizing, and troubleshooting Zscaler solutions in large and complex enterprise environments. The successful candidate must have proven experience delivering large-scale Zscaler deployments supporting approximately 50,000 or more users/endpoints, including experience with high availability, resiliency, and disaster recovery requirements. Post-sales activities include architecture validation, implementation and integration, migration planning and execution, configuration review, troubleshooting, optimization, documentation, knowledge transfer, and technical leadership. Presales activities may include solution presentations, technical workshops, proof of concepts, effort estimation, and support in developing Statements of Work. The primary objectives of the role are customer satisfaction, technical excellence, professionalism, accuracy, and high-quality project delivery.</p><br><br><p><strong>Responsibilities</strong></p><ul><li><p>Act as a Zscaler Subject Matter Expert (SME) for Help AG customers.</p></li><li><p>Lead large and complex ZIA and ZPA deployments.</p></li><li><p>Architect, design, implement and optimize Zscaler solutions.</p></li><li><p>Lead technical activities across multiple customer and vendor teams.</p></li><li><p>Take technical ownership of Zscaler implementation projects.</p></li><li><p>Validate solution architecture and identify technical gaps or risks.</p></li><li><p>Lead production migration and rollout activities.</p></li><li><p>Develop migration strategies for large user and application populations.</p></li><li><p>Develop implementation, migration and rollback plans.</p></li><li><p>Troubleshoot complex Zscaler, network, application and identity issues.</p></li><li><p>Lead technical workshops with customers.</p></li><li><p>Provide guidance and mentoring to other Help AG engineers.</p></li><li><p>Conduct knowledge-transfer sessions for internal teams and customers.</p></li><li><p>Work closely with Zscaler Professional Services and Support.</p></li><li><p>Maintain project technical documentation.</p></li><li><p>Develop HLDs, LLDs, migration plans and implementation runbooks.</p></li><li><p>Support presales teams with technical solution design.</p></li><li><p>Support preparation and validation of project Statements of Work.</p></li><li><p>Lead and deliver customer POCs.</p></li><li><p>Identify project technical risks and dependencies early.</p></li><li><p>Escalate customer-side and vendor-side dependencies that could impact delivery.</p></li><li><p>Maintain high standards of customer satisfaction and technical delivery quality.&nbsp; &nbsp;</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Information Security, IT, Computer Science, or equivalent experience.</p></li><li><p>Minimum 7+ years of experience in Cybersecurity, Network Security, or Secure Access technologies.</p></li><li><p>Minimum 4+ years of strong hands-on experience with Zscaler technologies, particularly ZIA and ZPA.</p></li><li><p>Proven experience delivering large-scale enterprise Zscaler deployments.</p></li><li><p>Must have participated as a lead or senior engineer in at least one large Zscaler implementation supporting approximately 50,000+ users/endpoints or an environment of comparable complexity.</p></li><li><p>Strong hands-on experience with both greenfield Zscaler deployments and migrations of existing enterprise environments to Zscaler.</p></li><li><p>Experience working in large, complex and geographically distributed enterprise environments.</p></li><li><p>Experience working for cybersecurity/system integration/IT consulting organizations is highly preferred.</p></li><li><p>Experience interacting with senior customer stakeholders, network/security teams, application teams, infrastructure teams and vendor Professional Services.</p></li><li><p>Strong experience in enterprise change management, migration planning, cutover execution, rollback planning and troubleshooting.</p></li><li><p>Proven experience delivering large-scale Zscaler deployments for enterprise environments with approximately 50,000+ users/endpoints.</p></li><li><p>Strong experience with Zscaler Client Connector, Tunnel 2.0, GRE/IPsec, PAC files, SSL Inspection, URL Filtering, Cloud App Control, Firewall, App Connectors, Application Segments, and Access Policies.</p></li><li><p>Experience with high availability, resiliency, and Disaster Recovery (DR) design and implementation for Zscaler environments.</p></li><li><p>Strong networking knowledge, including TCP/IP, routing, BGP, OSPF, DNS, NAT, VPN, proxy technologies, firewalls, and SSL/TLS.</p></li><li><p>Good understanding of enterprise identity technologies, including Active Directory, Entra ID, SAML, SSO, SCIM, and MFA.</p></li><li><p>Experience with Azure, AWS, and hybrid cloud environments.</p></li><li><p>Experience with other cybersecurity technologies such as Palo Alto, Fortinet, F5, Netskope, CyberArk, or Splunk is an advantage.</p></li><li><p>Strong troubleshooting skills across Zscaler, networking, identity, endpoint, and application layers.</p></li><li><p>Proven ability to independently lead complex Zscaler implementation projects from design validation through production rollout.</p></li><li><p>Ability to develop and review HLDs, LLDs, implementation plans, migration plans, test plans, and rollback procedures.</p></li><li><p>Strong customer-facing, communication, presentation, documentation, and technical leadership skills.</p></li><li><p>Ability to independently lead complex enterprise security deployments and coordinate with customers, vendors, and internal teams.</p></li><li><p>Excellent customer-facing communication skills.</p></li><li><p>Strong technical leadership.</p></li><li><p>Ability to explain complex technical concepts to technical and management stakeholders.</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Ability to work effectively under pressure during production migrations and incidents.</p></li><li><p>Ability to manage multiple teams and technical dependencies.</p></li><li><p>Strong documentation and presentation skills.</p></li><li><p>Ability to independently manage technical workstreams.</p></li><li><p>Strong ownership and accountability.</p></li><li><p>Ability to mentor and guide other engineers.</p></li><li><p>Excellent written and spoken English.</p></li><li><p>Arabic language skills are considered an advantage.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>Job Ref ID:&nbsp;JR0084777</p><br><p><strong>Whats on your plate?</strong></p><br><p>We’re looking for a Manager, Talent &amp; Culture to lead our talent partnering agenda across the business in a highly embedded, business-led model. This role sits at the intersection of talent, culture, org health, and business performance — partnering closely with leaders, People &amp; Culture squads, local markets, and regional functions to bring our Talent &amp; Culture strategy to life in a way that is practical, tailored, and impactful.</p><br><p>This role is for someone who knows how to translate strategy into execution on the ground. You will act as a strategic talent partner to the business, ensuring our talent lifecycle is embedded end-to-end, our culture agenda lands where it matters most, and our leaders have the insights, tools, and support to build strong, healthy organizations.</p><br><p>You will also play a critical role in driving AI enablement across your domains by deploying talent, learning, and culture programs designed by the central team, helping the business adopt new ways of working and scale smarter.</p><br><ul><li><p>Partner closely with business leaders and People &amp; Culture squads to embed the Talent &amp; Culture agenda across local markets and regional functions.<br> &nbsp;</p><br></li><li><p>Act as a trusted talent partner to senior stakeholders, translating business strategy into tailored talent and culture priorities for each function or domain.<br> &nbsp;</p><br></li><li><p>Drive the end-to-end execution of the talent lifecycle across your areas of ownership, including talent development, performance, learning, employee experience, and org health.<br> &nbsp;</p><br></li><li><p>Bring central Talent &amp; Culture strategies, frameworks, and programs to life in a way that is business-led, locally relevant, and operationally strong.<br> &nbsp;</p><br></li><li><p>Stay close to the business and be visible on the ground, building strong relationships with leaders and teams across markets and functions to understand needs, diagnose issues, and drive adoption.<br> &nbsp;</p><br></li><li><p>Own and monitor org health across your domains, using data and insights to identify patterns, risks, and opportunities, and report back with clear recommendations and action plans.<br> &nbsp;</p><br></li><li><p>Partner with leaders to strengthen team effectiveness, culture, and leadership capability, ensuring talent decisions support both business performance and long-term health.<br> &nbsp;</p><br></li><li><p>Lead the deployment of AI enablement initiatives across the business by rolling out learning, talent, and ways-of-working programs designed by the central team, helping teams adopt technology with confidence and impact.<br> &nbsp;</p><br></li><li><p>Lead and coach a team of Talent Partners, creating clarity, strong execution, and a high-performance team environment.<br> &nbsp;</p><br></li><li><p>Ensure execution is consistent, scalable, and high quality, while allowing for the flexibility needed to tailor solutions to different business realities.<br> &nbsp;</p><br></li><li><p>Act as the voice of the business back into the central Talent &amp; Culture team, sharing insights, feedback, and needs to continuously improve strategy and design.<br> rtner closely with business leaders and People &amp; Culture squads to embed the Talent</p><br></li></ul><p><br> <strong>What did we order?</strong></p><br><ul><li><p>8+ years of experience in Talent Management, Learning &amp; Development, Employee Experience, and Culture enablement.<br> &nbsp;</p><br></li><li><p>Strong experience in a talent partnering or business partnering model, with a proven track record of working closely with senior stakeholders and influencing across functions.<br> &nbsp;</p><br></li><li><p>Deep understanding of the end-to-end talent lifecycle and how to translate talent and culture strategy into business impact.<br> &nbsp;</p><br></li><li><p>Experience driving initiatives across areas such as talent management, leadership development, learning, employee experience, culture, and org health.<br> &nbsp;</p><br></li><li><p>Highly data-driven with strong analytical skills and the ability to turn insights into action, decisions, and clear business narratives.<br> &nbsp;</p><br></li><li><p>Strong stakeholder management skills with the credibility and presence to partner effectively with senior leaders and challenge constructively when needed.<br> &nbsp;</p><br></li><li><p>Proven people leadership experience, with the ability to lead, coach, and develop a team in a fast-paced environment.<br> &nbsp;</p><br></li><li><p>Strong execution mindset — you know how to move from strategy to action and make things happen on the ground.<br> &nbsp;</p><br></li><li><p>Tech-savvy and excited by innovation, with a strong interest in or experience with AI-enabled people practices, digital tools, and new ways of working.<br> &nbsp;</p><br></li><li><p>Excellent communication and influencing skills, with the ability to adapt your approach to different audiences and contexts.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The role is responsible for delivering consumer, market and customer insight that informs strategic and commercial decisions across the business. The role holder combines primary research, industry intelligence and foresight with internal customer data and analytics to produce integrated insight work for senior audiences and relevant stakeholders. Working to the direction set by the Senior Data &amp; Analytics Manager, the role holder designs and manages research studies, oversees external research and foresight partners, and translates findings into clear, actionable recommendations across businesses and countries in scope. The role is a strategic leg of the Customer Intelligence function, connecting what customers say, do and value into one integrated point of view.</p><br><br><p><span>At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.</span></p><br><br>Responsibilities:<br><p><br><strong>Insight Strategy and Planning:</strong><br>• Support the Senior Data &amp; Analytics Manager in shaping the annual insight agenda, translating business priorities into a structured programme of research and analysis.<br>• Combine consumer research, industry intelligence, foresight and internal customer data into integrated insight narratives that guide strategic and commercial decisions.<br>• Identify and assess emerging consumer, category and market trends across countries in scope, evaluating their implications for the business.<br>• Size and validate market and customer opportunities using internal and external data sources</p><br><p><strong>Research and Consumer Insights:</strong><br>• Design, commission and manage quantitative and qualitative research studies end to end, from brief and methodology through fieldwork to reporting.<br>• Deliver insight for strategic projects such as market entry, concept development, brand positioning and customer experience initiatives.<br>• Maintain a single, accessible source of consumer and market knowledge, ensuring findings are documented, shared and reused across the business.</p><br><p><strong>Integrated Analysis and Reporting:</strong><br>• Analyse internal customer, loyalty and transactional data to build and maintain the internal view of the customer, delivering regular reporting on customer behaviour, segments and value.<br>• Connect research findings with customer, loyalty and transactional data to build a rounded view of customer behaviour and value.<br>• Own recurring insight products such as consumer sentiment tracking and market monitors, ensuring quality, continuity and timely delivery.<br>• Deliver clear, well-structured outputs for senior audiences, with findings framed as implications and recommended actions<br><strong>Innovation Assessment and Business Performance Monitoring:</strong><br>• Evaluate the effectiveness of in-market initiatives through research and post-launch measurement, providing recommendations for optimisation.<br>• Design and execute studies that assess strategic projects and innovation initiatives, delivering actionable insight to inform decision making.<br>Functional Roles and Responsibilities&nbsp;<br>• Manage relationships with internal stakeholders, research agencies, insight and foresight providers, from briefing and procurement through to delivery and evaluation.<br>• Develop and maintain research standards, templates and frameworks that improve the quality, consistency and speed of insight delivery.<br>• Apply new tools, technologies and methodologies, including AI-enabled research approaches, to strengthen insight capability.<br>• Manage assigned research budgets, ensuring value for money and adherence to procurement processes.<br>• Ensure research activity complies with applicable data protection and privacy regulations across countries in scope.<br><strong>People Management Roles and Responsibilities</strong><br>• Provide day-to-day direction to stakeholders, analysts and external partners assigned to insight initiatives.<br>• Coach colleagues across the function and the wider business, raising research literacy and the standard of insight-led decision making.<br>• Contribute to a customer-centric culture by embedding insight into business routines, forums and planning cycles.<br>• Take on line management of analysts as the function grows, including objective setting, feedback and continuous development.<br>&nbsp;</p><br><br>Qualifications:<br><p><strong>Years of Experience&nbsp;</strong></p><br><ul><li>6 to 8 years of relevant experience in consumer insights, market research or customer analytics within retail, luxury or consumer-facing industries.<br>&nbsp;</li></ul><p><strong>Knowledge and Skills&nbsp;</strong></p><br><ul><li>Quantitative and qualitative research design and management, trend analysis and foresight, strong data interpretation and storytelling</li><li>Working knowledge of BI and analytics tools such as Power BI</li><li>Familiarity with customer and loyalty data, agency and budget management, stakeholder management and influencing&nbsp;</li><li>Strategic and critical thinking, business acumen, excellent written and verbal presentation skills.&nbsp;</li><li>Analytics platforms (Databricks, Redshift, BigQuery) and SQL knowledge are an advantage.<br>&nbsp;</li></ul><p><strong>Languages</strong></p><br><ul><li>English (Full professional proficiency)</li><li>Arabic is advantageous<br>&nbsp;</li></ul> </div>

We are looking for a reliable and professional Office Assistant to support the daily operations of our Abu Dhabi office. The successful candidate will help maintain a clean, organized, and welcoming workplace while providing hospitality and general office support. Key Responsibilities Maintain the cleanliness and organization of office areas, meeting rooms, kitchen, and pantry. Prepare and serve tea, coffee, water, and other refreshments to employees and visitors. Set up meeting rooms before meetings and tidy them afterward. Monitor pantry, cleaning, and office supplies and report restocking needs. Assist with photocopying, filing, document delivery, and other basic office duties. Receive and distribute office deliveries when required. Follow workplace hygiene, health, and safety standards. Provide general support to employees and the office manager. Requirements Previous experience in office support, cleaning, hospitality, or a similar role is preferred. Polite, trustworthy, punctual, and responsible. Good personal hygiene and professional appearance. Ability to communicate in basic English. Good organization and time-management skills. Ability to work independently and follow instructions. Must be willing and able to work on-site in Abu Dhabi. How to Apply Please apply through Linked In with your updated CV and contact details

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced Architect to join our Construction Supervision team, supporting the delivery of high-rise residential, commercial, and mixed-use developments. The successful candidate will ensure that architectural works are executed in accordance with the contract documents, project specifications, applicable codes, and the approved design intent while maintaining the highest standards of quality, safety, and workmanship.</p><br><p>Working closely with the Senior Architect and multidisciplinary supervision team, the Architect will monitor construction activities, review contractor submissions, inspect completed works, and facilitate the successful delivery of architectural packages from commencement through to handover.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Supervise architectural works on site to ensure compliance with contract drawings, specifications, authority requirements, and approved shop drawings.</li><li>Conduct regular site inspections to verify quality of workmanship, materials, finishes, and installation methods.</li><li>Review and provide technical comments on shop drawings, material submittals, mock-ups, method statements, and requests for information (RFIs).</li><li>Monitor construction progress and identify potential quality or technical issues, providing practical recommendations to maintain project delivery.</li><li>Coordinate with structural, MEP, façade, interior design, landscape, and specialist subcontractors to resolve interface issues.</li><li>Witness inspections and testing of architectural elements, ensuring compliance with project quality plans and inspection test plans</li><li>Prepare site observation reports, non-conformance reports, snagging lists, and monitor close-out of outstanding issues.</li><li>Verify completed works for interim payment applications and provide recommendations to the Resident Engineer.</li></ul><br>Qualifications<br><ul><li>Bachelor's Degree in Architecture&nbsp;</li><li>Minimum 7–12 years of professional experience, with at least 5 years dedicated to construction supervision of high-rise / residential building projects.</li><li>UAE or GCC construction supervision experience is highly preferred.</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a creative and detail-oriented Graphic Designer to develop high-quality visual content across digital and print platforms.<br> The role will support a wide range of corporate, marketing, communication, and branding requirements, including brochures, websites, presentations, newsletters, invitations, social media content, advertisements, illustrations, and other creative materials.<br> The ideal candidate will have strong knowledge of graphic design principles, excellent proficiency in Adobe Creative Suite , and the ability to translate business and communication requirements into engaging, brand-aligned visual concepts.<br> The role requires someone who can manage multiple projects simultaneously, work effectively with internal stakeholders, respond positively to feedback, and consistently deliver high-quality work within tight deadlines.<br> Key Responsibilities Develop creative and innovative design concepts aligned with business requirements, established guidelines, and organizational objectives.<br> Create high-quality visual assets for both digital and print media , including: Brochures Flyers Logos Advertisements Social media graphics Illustrations Corporate materials Presentations Invitations Electronic newsletters Website graphics Other marketing and communication materials Design and produce creative content for websites and interactive digital media.<br> Edit, retouch, enhance, and manipulate images and graphic assets using professional design software.<br> Ensure all creative outputs consistently follow brand identity, visual guidelines, and established quality standards.<br> Collaborate with internal departments and organizational units to understand their design requirements and translate them into effective visual solutions.<br> Present creative concepts and design approaches to stakeholders and internal teams when required.<br> Incorporate stakeholder feedback and revise designs effectively while maintaining the overall creative direction and brand consistency.<br> Manage multiple design projects simultaneously, prioritizing workloads and ensuring timely delivery.<br> Work effectively under pressure and meet tight deadlines without compromising quality or attention to detail.<br> Prepare final artwork appropriately for digital publication and print production.<br> Coordinate with print vendors and understand print production requirements and file preparation processes.<br> Stay updated on current graphic design trends, creative techniques, digital media practices, and emerging design tools.<br> Contribute creative ideas that support marketing, communication, branding, and organizational objectives.<br> Required Technical Skills Strong proficiency in Adobe Creative Suite , particularly: Adobe Photoshop Adobe Illustrator Adobe InDesign Strong understanding of core graphic design principles, including: Layout Typography Color theory Branding Visual hierarchy Composition Proven experience creating designs for both digital and print media .<br> Experience developing corporate and marketing collateral.<br> Experience creating social media and digital communication assets.<br> Experience with website design and digital creative content.<br> Understanding of print production processes, including artwork preparation and working with print vendors.<br> Ability to communicate creative concepts effectively through sketches, storyboards, digital designs, and print materials.<br> Digital, Motion &amp; Multimedia Basic understanding or exposure to motion graphics and video editing .<br> Experience with Adobe After Effects and/or Adobe Premiere Pro is an advantage.<br> Exposure to interactive digital media and multimedia content is preferred.<br> Branding &amp; Marketing Exposure The successful candidate should have an understanding of how visual design supports: Brand management Marketing strategy Campaign development and optimization Content identification, development, and delivery Communication strategy and development Digital and corporate communications Required Experience Minimum 2+ years of professional graphic design experience .<br> Experience working in a regional or international organization, recognized institution, government entity, agency, or corporate environment is preferred.<br> Demonstrated experience managing multiple creative projects simultaneously.<br> Experience working with internal stakeholders and incorporating feedback into final creative outputs.<br> Education Bachelor’s degree in Graphic Design, Mass Communication, Visual Communication, Marketing, or a related discipline .<br> Certifications Professional certifications in graphic design or Adobe Creative Suite applications are preferred.<br> Behavioral &amp; Professional Competencies The successful candidate should demonstrate: Stakeholder Engagement – Ability to understand requirements and work effectively with internal stakeholders.<br> Results Orientation – Strong focus on quality, deadlines, and successful delivery.<br> Collaboration – Ability to work effectively as part of a cross-functional team.<br> Effective Communication – Ability to communicate creative concepts clearly and professionally.<br> Adaptability – Ability to respond positively to changing requirements and priorities.<br> Professionalism – Strong professional conduct and attention to organizational standards.<br> Creativity &amp; Innovation – Ability to develop fresh and engaging design concepts.<br> Attention to Detail – Strong focus on accuracy, consistency, typography, layout, and brand standards.<br> Time Management – Ability to manage multiple projects and competing deadlines effectively.<br> Problem Solving – Ability to translate business requirements into practical and creative design solutions.<br> Ideal Candidate Profile We are looking for a designer who combines strong creative thinking with excellent technical design skills and can confidently work across both digital and print environments.<br> The ideal candidate will be comfortable working with multiple stakeholders, managing several projects at once, presenting ideas, incorporating feedback, and delivering polished, brand-consistent creative assets under tight deadlines.<br> A strong portfolio demonstrating digital, print, corporate branding, marketing collateral, social media, and/or website design work will be highly valued.<br></span> </div>

<p>Main Accountabilities: To procure all required materials, supplies, services and equipment, prepare all the relevant contract documentation and coordinate with suppliers to ensure timely delivery of optimal quality and cost-effective materials and services in line with the organization’s needs to comply with business objectives in the short, medium and long terms through continuous improvement and in accordance with the terms of O&M contract and the Integrated Management System. Detailed Job Description: Procurement Tasks : - Ensure the correct implementation of all relevant company policies and procedures - Follow the Lean for Value approach and aim for continuous improvements - Prepare and call for tenders for product/service procurement, evaluate the bids and negotiate contractual terms (prices, delivery time, penalties), based on technical specifications defined by other O&M departments - Leverage framework agreement for the supply of Products or Maintenance Services (based on technical specifications defined by other O&M departments) - Liaise with internal departments as required in order to identify their procurement needs, specifications, quantities, etc. and follow-up with them on a regular basis in order to ensure timely procurement of materials - Initiate renegotiations/renewals of all local agreements in the scope of this position well in advance of the expiry dates to ensure timely renewal. - Use the CMMS and/or any other purchase history available to monitor price fluctuations in material, equipment or services and avoid unreasonable increase in prices given the market conditions - Use new suppliers and alternative products/services, whether within the UAE and GCC region or internationally, using publicly available resources and available shareholder resources. - Follow up and efficiently manage the different procurement stages from the purchase request to the delivery of service or material to ensure the products/services are delivered on time and conform to the specific purchase requirements - Remain updated on current developments in the field of purchasing, prices, market conditions and new products through price benchmarking - Implement best practices in procurement management based on past experience, international and internal best practices - Participate scrap sales - Attend meetings as requested. - Responsible for all logistic functions such as import and export of goods for local and international shipments and coordinating with the clearing agent/ customs representatives to clear shipments on time. - Participate as necessary in audit processes as and when required. - Perform any duties requested by the Plant Manager or O&M Director. - Arrange credit facilities with new/existing suppliers and minimize advance payments - Maximize savings and purchasing performance through relevant KPI’s - Arrange meetings with suppliers as required. Work attitude: - Take initiative and always act in professional and ethical manner. - Represent the company in a courteous, helpful and business-like behavior. - Maintain an uncompromised level of confidentiality and integrity related to all information and procurement in general. - Adhere to and encourage adherence to all corporate policies and procedures - Lead by example, be friendly and helpful. Team work and Collaboration: - Liaise with the operational team, storekeepers and finance to solve all payment related queries, documentation issues , LPO changes and disputes by customers - Maintain coordination and effective working relationships with the other teams - Participate in overtime tasks as required from time to time - Assist /support the procurement officer with any tasks as and when requested / required. Organizing and Reporting: - Ensure that all internal/external reporting is performed promptly and accurately. - Organize soft & hard files - Update management reports & HO monthly reports within the specified time. - Produce other reports when required by management Communication: - Ensure effective , accurate and prompt communication within the company. - Liaise and communicate with stakeholders on authorized procurement matters as and when appropriate.</p><p>Education and Experience Required: - Accredited and recognized degree/ diploma in Procurement or equivalent. - 3 years continuous experience in an industrial business environment. Technical Skills Required: - Good knowledge of procurement practice and management. - Improvement mindset. - Good knowledge of VAT related matters and relation to procurement - Effective problem identification, problem solving and improvement implementation. Team work and Collaboration: - Ability to adapt to changes in the work environment. - Maximum flexibility due to the nature of work. - Ability to work effectively in a multi-cultural team environment. - Good inter-personal and conflict handling skills. Communication: - Good command of written and spoken English. - Communicate accurately, correctly, timely, effectively and in an appropriate manner using email, documentation and verbally. Organizing and Reporting: - Good planning and organizing skills. - Good workload and time management. - Excellent report writing skills with attention to detail, correctness and accuracy with the good use of English and technical terminology. IT Skills: - Proficiency in MS Office , Google suite and apps. - Proficiency in Hexagon and Navision</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Responsible for managing the implementation and delivery of Building Information Modelling (BIM) across a large-scale roads, utilities, and urban infrastructure project. Oversees BIM standards, model coordination, digital workflows, and information management, ensuring collaboration between design, construction, and project controls teams while supporting efficient project delivery, clash detection, and compliance with client and industry BIM requirements.</p><br><br><p>Hill International, with more than 4,300+ professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill as one of the largest program management firms in the world. For more information on Hill, please visit our website at&nbsp;www.hillintl.com.</p><br><p>Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes. We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.</p><br><p>Hill is a GISI Consulting Group company, part of the Global Infrastructure Solutions, Inc. (GISI) family of companies. Learn more about GISI Consulting Group at&nbsp;www.gisiconsulting.com.</p><br><p><b>Hill International is an Equal Opportunity Employer/Veteran/Disabled</b><br><u>Note</u>:&nbsp;<i>This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.</i></p><br><br>Responsibilities:<br><ul><li>BIM Manager is an experienced design team member who will be assigned to review the deliverables of the existing design and construction team during the implementation of projects.</li><li>The BIM Manager will put in place all BIM requirements for each project. This will include preparing/reviewing the BIM Execution Plan, LOD Matrix, modelling methodology, Coordination strategy, Collaboration and Exchange timeframe, files format and other requirements and ensure it is communicated to all consultants and contractors involved in the project.</li><li>Duties shall include auditing Design &amp; Construction models to ensure consistency, looking at the information attached to the geometry for scheduling and BOQs purpose, overlapping or duplicating geometries, warnings, file sizes, over modelling, etc. This model audit will be performed at each submission from the consultants and/or contractors. This audit will help reduce the amounts of utility clashes, better understand potential problems in the files, and ensure accurate scheduling and BOQs.</li><li>The BIM Manager shall coordinate BIM activities among the Lead Design Consultant, Other Consultants, contractors, and stakeholders to ensure that digital models are properly integrated and aligned with program and construction requirements. The role includes monitoring model development progress, identifying integration gaps, supporting multidisciplinary coordination, and ensuring that BIM outputs support project design and delivery objectives in accordance with the PMC’s design management responsibilities.</li><li>Attend and provide support during coordination meetings with consultants.</li><li>Provide direct support to the project team in extracting information from the model or for visualization purposes.</li><li>Review reports of utility clashes, BOQs, and material specification extraction from the BIM model.</li><li>Can elaborate to Client the models/sections/clashes in Rivert and AutoCAD 360</li><li>Attend various technical coordination workshops to gather all the information required to develop a tailored project’s BIM strategy.</li><li>Review BIM protocols and any other required BIM documentation to allow for a successful implementation.</li><li>Audit, and review any documentation such as BIM Models, BIM Execution Plan or related documents related to BIM against established BIM standards and protocols and ensure a smooth transition between all phases (Design, Construction &amp; Operation) and all team members of a project.</li><li>Comply with the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures in place within Hill International and ensures continued compliance with these requirements while employed by Hill.</li><li>Perform other duties as assigned by the line manager/supervisor including occasional drafting work in support of PMC activities.&nbsp;</li></ul><br>Qualifications:<br><ul><li>BSc degree in civil engineering.</li><li>10+ years of experience across all phases of BIM Management.</li><li>At least 3 recent years in a similar position within PMC team.</li><li>Fully Conversant across all modern BIM Software specifically Civil 3D.</li><li>Fully conversant with Abud Dhabi Municipality Requirements.</li><li>Good communication skills with the ability to compose and explain complex issues concisely to different audiences.</li><li>Excellent team working skills, motivated and productive attitude.</li><li>Ability to prioritize and undertake a range of tasks with a positive, flexible attitude and willingness to learn.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in client management, problem solving and communication to Citi’s Core Trade team.</p><br><br><br><p>By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.</p><br><br><br><p><b>Team/Role Overview:</b></p><br><br><br><p>Citi's Services organisation provides an integrated suite of innovative and tailored cash management and trade and working capital solutions to multinational corporations, financial institutions, and public sector organisations. Citi's Trade &amp; Working Capital business is the market leader in delivering global trade and working capital financing solutions across sectors.</p><br><br><br><p>We are seeking a dynamic and results-driven Global Segments Market Manager to lead the strategic management and development of Core Trade products across the UK, Europe, Middle East, and Africa, with a focus on driving MENA and UAE growth. </p><br><br><br><p>This role will be responsible for the growth and delivery of core trade business to the Commercial Bank and Corporate Bank Mass Market client segments. The ideal candidate will have a proven track record in core trade (trade services &amp; finance), product management, and regional market strategy. This role will focus on driving segment-specific growth, enhancing product offerings, and ensuring seamless execution across multiple regions.&nbsp;</p><br><br><br><p><b>What you’ll do:</b></p><br><br><br><p><b>Product Strategy &amp; Development:&nbsp;</b></p><br><br><ul><li>Develop and execute market-specific strategies for core trade products, including Letters of Credit, Guarantees, and Documentary Collections.&nbsp;</li><li>Identify and address customer needs by aligning product offerings with market demands.&nbsp;</li><li>Innovate and enhance existing core trade solutions to maintain competitive edge.&nbsp;</li></ul><br><p><b>Market and Segment Analysis:&nbsp;</b></p><br><br><ul><li>Conduct market research and analyse regional trends across UK, Middle East, Africa, and Europe to identify growth opportunities.&nbsp;</li><li>Define customer segments and tailor trade product solutions to meet specific segment requirements.&nbsp;</li><li>Monitor competitive landscape to adapt strategies and maintain market leadership.&nbsp;</li></ul><br><p><b>Stakeholder Collaboration:&nbsp;</b></p><br><br><ul><li>Work closely with sales, operations, and regional teams to ensure the effective delivery of trade products to our client segments.&nbsp;</li><li>Act as a liaison between internal teams and external stakeholders, including financial institutions and regulatory bodies.&nbsp;</li><li>Support training and development initiatives for sales teams to enhance product understanding.&nbsp;</li></ul><br><p><b>Risk and Compliance Management:&nbsp;</b></p><br><br><ul><li>Ensure all product offerings comply with local and international trade regulations.&nbsp;</li><li>Collaborate with risk and compliance teams to mitigate operational and credit risks.&nbsp;</li></ul><br><p><b>Performance and Reporting:&nbsp;</b></p><br><br><ul><li>Set performance metrics for core trade products and ensure delivery of revenue and growth targets.&nbsp;</li><li>Provide regular reports on product performance, market trends, and regional dynamics to senior management.&nbsp;</li><li>Track customer satisfaction and address feedback to improve product offerings.&nbsp;</li></ul><br><p><b>What we’ll need from you:</b></p><br><br><ul><li>Significant experience in core trade, trade finance, or product management, with exposure to international markets and focus on commercial banking and/or corporate banking.</li><li>In-depth knowledge of core trade and trade finance instruments and global trade ecosystems.&nbsp;</li><li>Proven expertise in market analysis, product development, and segment strategy execution.&nbsp;</li><li>Strong strategic thinking and analytical skills.&nbsp;</li><li>Excellent communication and stakeholder management abilities.&nbsp;</li><li>Adept at managing multiple priorities in a fast-paced environment.&nbsp;</li><li>Familiarity with regional trade regulations and compliance requirements.&nbsp;</li><li>Willingness to travel </li><li>Proficiency in English (additional regional languages are a plus).</li><li>Bachelor’s degree in business, Finance, Economics, or related&nbsp;</li><li>MBA preferred or equivalent in Business Management / Banking or Chartered Accountant / CFA / CPA.</li></ul><br><p><b>What we can offer you:</b></p><br><br><br><p>We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.</p><br><br><br><p>Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.</p><br><br><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Product Management and Development<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Product Management<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>