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<p>KEY RESPONSIBILITIES</p><ul><li><p>Receive, unload, and arrange incoming goods properly.</p></li><li><p>Pick, pack, and prepare orders for delivery.</p></li><li><p>Organize and maintain warehouse stock efficiently.</p></li><li><p>Assist in inventory checking and stock counting.</p></li><li><p>Ensure cleanliness and safety inside the warehouse.</p></li><li><p>Support loading and dispatch activities when required.</p></li><li><p>Label, scan, and store products correctly.</p></li><li><p>Coordinate with warehouse and sales teams.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Basic communication and organizational skills.</p></li><li><p>Ability to work in a fast-paced environment.</p></li><li><p>Physically fit and able to lift items.</p></li><li><p>Previous warehouse/store experience is an advantage.</p></li><li><p>Positive attitude and willingness to learn.</p></li></ul><p>---</p>
<ul><li>Oversee the end-to-end project lifecycle from initiation to closure, ensuring timely and successful project delivery.</li><li>Coordinate and manage cross-functional teams, fostering effective communication and collaboration to achieve project goals.</li><li>Develop and maintain detailed project plans, including scope, timelines, budgets, and resource allocation.</li><li>Identify and mitigate project risks and issues, proactively developing contingency plans to minimize impact.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong communication and interpersonal skills</p></li><li><p>Proactive, eager to learn, and quick to grasp new concepts</p></li><li><p>Smart, motivated, and willing to grow within the role</p></li></ul><ul><li><p>Good computer skills</p></li></ul>
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<p><strong>The Role</strong> </p><br><br><p>This is an exciting opportunity for an experienced HSE Engineer with a proven track record in understanding of the complexities involved in large-scale Gas Processing projects to meet objectives for a high-profile client. </p><br><p><strong>Our Clients and Projects </strong></p><br><p><strong>Designing the future. Transforming the world. </strong></p><br><p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. </p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects:</strong> Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion: </strong>We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive remuneration package: </strong>With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance: </strong>Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance:</strong> The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity:</strong> In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan: </strong>Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:</strong> Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones</li> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections: </strong>Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy:</strong> Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><p><strong>The key objective for this role: </strong></p><br><ul> <li>This role will be responsible for leading the change process and deliverables for a specific project. The change management engineer will play a key role in ensuring user adoption, focusing on the people side of change, including changes to business, processes, systems and technology, job roles and organization structure.</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><strong>Key Accountabilities and Responsibilities:</strong></p><br><ul> <li>The HSE Engineer will be responsible for the provision of timely advice and guidance on all matters pertaining to Health, Safety and the Environment with respect to Legislation, Company Polices and Client requirements.</li> <li>Support a team of Engineer to assist in the delivery of Wood EPCM projects. </li> <li>Provide visibility and interface of the HSE function. Work in collaboration with other members of the team and the wider business to facilitate high performance delivery through successful implementation of processes and systems, in a sustainable manner.</li> <li>Contribute to the development of the HSE Assurance Plan to deliver high risk audits across the area or Division of responsibility; provide advice and recommendations of improvement.</li> <li>Advise and assist site management in the preparation of Safety & Environmental Plans, Risk Assessments and method statements for various projects in line with client SLA’s / KPI’s.</li> <li>Work with on site management in the development, delivery, implementation and maintenance of Business Unit specific HSE policies and procedures</li> <li>Prepare safety and environmental reports as required</li> <li>Conduct safety and environmental audits and inspections in accordance with the Integrated Management system</li> <li>Prepare and deliver training courses / toolbox talks to ensure full knowledge of H&S requirements and techniques</li> <li>Report to Line Management of HSE activities- Site </li> <li>Conduct loss event investigations and prepare reports for internal / external purposes</li> <li>Provide HSE advice and direction to on site management, staff and contractors</li> <li>Assist site management in the periodic preparation and presentation of seminars/training for clients, own employees and other interested parties/stakeholders</li> <li>Sharing information, suggestions and observations to create consistency throughout the Company</li> <li>Assist other members of the team across business unit audits</li> <li>Meeting company Occupational Health and Safety goals</li> <li>Liaise with Health & Safety stewards on a regular basis ensuring consultation and participation of workforce. </li> <li>Drive behavioural culture change programs</li> <li>Manage relationship with client’s HSE teams</li></ul><br>Qualifications:<br> <p><strong>What makes you remarkable? </strong></p><br><br> <p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br> <p><strong>Expected: </strong></p><br><br><ul> <li>Bachelor’s degree in engineering or related.</li> <li>6 yrs + experience in HSE.</li> <li>A solid understanding of organizational change</li> <li>Excellent active listening skills</li> <li>Worked exclusively at site location </li> <li>Ability to clearly articulate messages to a variety of audiences</li> <li>Ability to engage with senior leadership</li> <li>Excellent written communication and presentation skills</li> <li>Resilient with ability to work with challenging stakeholders who are often averse to change</li> <li>Must be a team player and able to work collaboratively with others</li> <li>Ability to facilitate workshops, documenting the future state business processes and change impacts</li></ul><p><strong>Personal attributes:</strong></p><br><ul> <li>Strong interpersonal skills to build productive relationships, active listening skills, resilient with ability to work with challenging stakeholders who are often averse to change</li> <li>The ability to work in a high pressure, rapidly changing environment whilst dealing with ambiguity and diverse options</li></ul> </div>
Terracotta is currently recruiting an experienced Head of Contracts & Claims on behalf of a leading organization within the UAE's power and energy infrastructure sector.<br>This is an excellent opportunity to play a key role in the delivery of major capital projects, providing strategic contract management, governance, and commercial support across the project lifecycle. The successful candidate will work closely with senior stakeholders, supporting project delivery from both a corporate and project-level perspective.<br>Location: Abu Dhabi, UAE (On-site) Employment: Long-term Consulting Assignment (Until August 2027, with potential extension)<br>Key Responsibilities1. Contract Governance & Portfolio Oversight Oversee and guide the Project Company's contract management framework and overall contractual performance across a portfolio of major infrastructure projects from the corporate/head office perspective. Ensure effective sponsor/shareholder protections through proactive risk monitoring, governance, and escalation. Review, challenge, and assess EPC contractor claims and dispute strategies to safeguard the owner's commercial and contractual interests. Prepare governance-level reporting and provide contractual advice and decision support to senior leadership and key stakeholders.<br>2. Interim “Fronting” Role (Project Company/Owner Contract Manager) Act as the interim Project Company Contract Manager on the Owner's side, operating with a high degree of autonomy and seniority during the initial stages of project execution. Manage the full lifecycle of contract administration, including:Drafting and issuing contractual notices and correspondence. Preparing, evaluating, and responding to contractual claims. Managing contractual interfaces and ensuring compliance with contract obligations. Maintaining accurate contractual records and supporting dispute resolution where required. Thrive in fast-paced, high-pressure project environments with evolving priorities and limited structure.<br>3. Business & Project Development Support project development activities through the review of EPC term sheets and key contractual documentation. Assess contractual risk allocation and project bankability, including:Alignment between EPC and PPA/WPA agreements. Liquidated Damages (LD) regimes. Force Majeure (FM) and Excusable Delay (EGAI) provisions. Interface management and performance risk allocation. Lead or make significant contributions to project development and business development activities from a contract management and project delivery perspective.<br>Qualifications Bachelor's degree in Engineering, Quantity Surveying, Construction Management, Law, or a related discipline.15+ years of experience in contract management on large-scale infrastructure or energy projects. Strong and recent experience administering EPC contracts throughout the full project lifecycle. Extensive knowledge of FIDIC contracts, contract administration, claims management, variations, and dispute resolution. Experience representing the Owner, Developer, Sponsor, or Project Company is highly preferred. Strong understanding of contractual risk allocation and commercial governance. Experience supporting executive-level decision making and governance reporting. Excellent negotiation, communication, and stakeholder management skills. Ability to work independently in a fast-paced project environment.<br>Preferred Industry Experience We are particularly interested in candidates with experience in:Power Generation Utilities Renewable Energy Transmission & Distribution Major Infrastructure EPC Projects
Lead Software Engineer - Backend | Python On-site | Abu Dhabi<br>Applied AI is a pioneering AI technology company headquartered in Abu Dhabi, committed to innovation and excellence in artificial intelligence solutions in regulated industries such as healthcare, insurance, government, and financial services. <br>Opus is the world's first Knowledge Work AI platform. Built by Applied AI to pioneer Supervised Automation, a human-in-the-loop model where AI handles repetitive, structured tasks while human experts provide crucial oversight at defined intervals.<br>The platform uses its proprietary Large Work Model to generate and orchestrate outcome-based workflows, enabling a dramatic reduction in the cost of knowledge work and allowing human talent to focus on high-value, creative, and judgement-intensive activities. <br><br>Position Overview:<br>As a Lead Software Engineer, you will own significant workstreams within the Opus platform, taking full technical accountability from architecture through to production deployment. You will lead a small, cross-functional team of approximately four engineers — spanning backend and frontend disciplines — while remaining deeply hands-on in the design, development, and review of complex backend systems.<br>This is a 70% technical, 30% leadership role suited to an engineer who wants to stay close to the code while growing their impact through others.<br>The ideal candidate brings 8–10+ years of software engineering experience, exceptional depth in Python and backend systems design, and a track record of leading engineers through complex, high-stakes delivery. A grounding in strong software engineering fundamentals is essential; experience applying AI-assisted development tools and workflows is a valued plus.<br><br>Key Responsibilities:<br>Technical Leadership & Systems Design Own the end-to-end technical delivery of assigned platform workstreams, from requirements and architecture through to deployment and post-release iteration. Lead systems design for complex, distributed, high-throughput backend services, ensuring decisions are principled, scalable, and well-documented. Set and enforce architectural standards across your team, including API design, data modelling, service boundaries, and inter-service communication patterns. Provide technical direction and hands-on contribution in equal measure — reviewing code, unblocking engineers, and writing production-grade code yourself. Identify and resolve systemic risks, technical debt, and performance bottlenecks proactively.<br>Backend Engineering Design and build scalable Python microservices using event-driven and asynchronous architectures. Architect and implement high-performance REST APIs using modern Python frameworks (Fast API, Flask, or similar). Lead the design of real-time data streaming and messaging systems (Kafka, Rabbit MQ, Redis Streams, or similar). Oversee asynchronous task processing using distributed task queues (Celery, RQ, or similar). Define and govern ETL workflows and data pipelines using orchestration tools such as Airflow, Prefect, or Dagster. Drive database design and optimisation across relational (Postgre SQL, MySQL) and NoSQL (Mongo DB, Redis) systems for high-throughput, mission-critical workloads. Champion observability, ensuring services are instrumented with appropriate logging, tracing, and monitoring.<br>Code Quality & Architecture Establish and uphold engineering standards for code quality, testing, and documentation across your team. Lead code reviews with a focus on correctness, maintainability, and architectural integrity. Apply and advocate for SOLID principles, domain-driven design, and modular architecture practices. Drive modernisation and refactoring efforts on legacy components where required.<br>Team Leadership & Collaboration Lead, mentor, and develop a team of c. four engineers, fostering a culture of ownership, rigour, and continuous improvement. Conduct regular 1:1s, provide constructive feedback, and support the career growth of your direct reports. Partner closely with product managers, frontend engineers, ML teams, and Dev Ops to deliver features end-to-end. Communicate project status, risks, and technical decisions clearly to stakeholders and engineering leadership.<br>Dev Ops & Delivery Champion CI/CD best practices and contribute to deployment automation and pipeline maturity. Oversee containerised application deployment using Docker and Kubernetes across multiple environments. Ensure secure, reliable, and observable services in line with the demands of regulated industry deployments.<br>Continuous Learning & Innovation Stay current with advances in backend engineering, distributed systems, and developer tooling — including AI-assisted development practices. Evaluate and propose new technologies and approaches that can improve platform quality or engineering velocity. Share knowledge across the wider engineering organisation through documentation, presentations, and mentorship.<br><br>Qualifications:<br>Experience:8–10+ years of software engineering experience, with strong seniority in backend and distributed systems development. Demonstrated experience leading engineering teams or workstreams, with direct line management or technical lead responsibility. Proven track record of owning complex software projects end-to-end in a production environment.<br>Skills:Deep expertise in Python; proficiency in Type Script and Node.js (Nest JS, Next.js) is advantageous. Strong command of systems design principles: distributed architectures, event-driven systems, API design, and data modelling, with sufficient frontend exposure (React, Next.js, or similar) to lead and collaborate effectively across a mixed backend/frontend team. Experience with SQL (Postgre SQL) and NoSQL (Mongo DB, Redis) databases. Solid understanding of authentication and authorisation patterns (OAuth2, JWT, RBAC). Proficient with Git, Docker, and CI/CD tooling; exposure to Kubernetes and cloud platforms (AWS/GCP) is a plus. Comfortable leading in an agile, fast-paced product environment. Experience with or interest in AI-assisted development tools and workflows is a plus; strong engineering fundamentals are the foundation.<br>Education:<br>Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent professional experience.<br><br>Benefits:Opportunity to work with a leading AI technology company. Collaborative and innovative work environment. Growing, entrepreneurial and forward-thinking culture. Career growth and professional development opportunities. Exposure to a thriving ecosystem working from our Abu Dhabi HQ.21 days of paid annual leave. Comprehensive private health insurance. Visa sponsorship for international candidates.
Learning & Development Specialist - Digital & Operations| Retail | Corporate | UAE
Education & Training
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<p><b>Overview Of The Role:</b></p><p>The Learning & Development Specialist will bring learning to life through engaging digital content, creative campaigns, and compelling presentations. The role will manage learning operations, and ensure a seamless learner experience while driving engagement across the business.The role involves strategic planning, coordination, and monitoring of learning activities that support employee development, business priorities, and brand competency. The specialist works collaboratively with store management teams, HR business partners, facilitators, and subject matter experts to ensure that learning solutions are executed on time and with impactful outcomes. The role involves balancing strategic planning with operational execution, supporting mandatory and compliance requirements, behavioral development, and contributing to regional learning initiatives.</p><p><br></p><p><b>What You Will Do:</b></p><p>Learning Planning & SLA Delivery</p><ul><li>Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.</li><li>Ensure learning activities are planned, communicated, and deployed within agreed timelines (monthly, quarterly, annual cycles).</li><li>Achieve stakeholder alignment across Store Management, HRBP, Regional L&D.</li></ul><p>Training Deployment & Coordination</p><ul><li>Coordinate the end-to-end delivery of learning solutions including classroom, virtual, blended, and self-learning in line with learning pathways and priorities.</li><li>Ensure availability and readiness of facilitators, buddies, and learning resources to meet service expectations.</li><li>Maintain an active pool of facilitators and buddies.</li></ul><p>Learning Experience & Engagement</p><ul><li>Drive learning engagement through campaigns, communication, and social learning initiatives.</li><li>Promote a strong learning culture aligned with IKEA values and ways of working.</li><li>Execute engagement campaigns successfully and achieve high learning participation and completion rates.</li></ul><p>Monitoring, Reporting & Quality Assurance</p><ul><li>Monitor learning delivery, completion, and certification through agreed platforms and dashboards.</li><li>Ensure accuracy, compliance, and timely reporting in line with SLA standards.</li><li>Deliver monthly learning dashboards on time and achieve certification and compliance targets.</li></ul><p>Stakeholder Partnership</p><ul><li>Act as the learning consultant for Line Managers, HRBP, SMEs, and Regional L&D.</li><li>Support managers in enabling development, performance cycles, and individual development plans (IDPs).</li><li>Ensure manager satisfaction and successful learning enablement during key people cycles.</li></ul><p>Continuous Improvement & Regional & Retail Division Contribution</p><ul><li>Contribute to regional and retail learning initiatives, projects, and continuous improvement of learning solutions.</li><li>Share insights, best practices, and learning outcomes with regional stakeholders.</li><li>Participate actively in regional learning initiatives and ensure effective communication of best practices</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><ul><li>Strong organizational and planning skills, with the ability to manage multiple tasks and priorities.</li><li>Proficiency in using digital tools and learning management systems (LMS) for tracking and coordinating learning activities.</li><li>Excellent communication skills, capable of building positive relationships with managers, HR, facilitators, and co-workers.</li><li>Adaptability to a fast-paced retail environment, maintaining flexibility and positivity in shifting priorities.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><ul><li>Diploma, Higher Diploma, or equivalent vocational qualification in Human Resources, Learning & Development, Business, or a related field.</li><li>1-3 years of experience in Learning & Development, HR, or a people support role, preferably within a retail or operational environment.</li><li>Proficiency with learning management systems (LMS) and digital tools for learning delivery and coordination.</li><li>Strong organizational, planning, and follow-up skills, with experience in managing timelines, learning calendars, and coordination across multiple stakeholders.</li></ul><p><br></p></div>
<ul><li><p>The Learning & Development Specialist will bring learning to life through engaging digital content, creative campaigns, and compelling presentations. The role will manage learning operations, and ensure a seamless learner experience while driving engagement across the business.The role involves strategic planning, coordination, and monitoring of learning activities that support employee development, business priorities, and brand competency. The specialist works collaboratively with store management teams, HR business partners, facilitators, and subject matter experts to ensure that learning solutions are executed on time and with impactful outcomes. The role involves balancing strategic planning with operational execution, supporting mandatory and compliance requirements, behavioral development, and contributing to regional learning initiatives.</p><p><br><strong>What You Will Do:</strong></p><p><strong>Learning Planning & SLA Delivery</strong></p><ul><li><p>Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.</p></li><li><p>Ensure learning activities are planned, communicated, and deployed within agreed timelines (monthly, quarterly, annual cycles).</p></li><li><p>Achieve stakeholder alignment across Store Management, HRBP, Regional L&D.</p></li></ul><p><strong>Training Deployment & Coordination</strong></p><ul><li><p>Coordinate the end-to-end delivery of learning solutions including classroom, virtual, blended, and self-learning in line with learning pathways and priorities.</p></li><li><p>Ensure availability and readiness of facilitators, buddies, and learning resources to meet service expectations.</p></li><li><p>Maintain an active pool of facilitators and buddies.</p></li></ul><p><strong>Learning Experience & Engagement</strong></p><ul><li><p>Drive learning engagement through campaigns, communication, and social learning initiatives.</p></li><li><p>Promote a strong learning culture aligned with IKEA values and ways of working.</p></li><li><p>Execute engagement campaigns successfully and achieve high learning participation and completion rates.</p></li></ul><p><strong>Monitoring, Reporting & Quality Assurance</strong></p><ul><li><p>Monitor learning delivery, completion, and certification through agreed platforms and dashboards.</p></li><li><p>Ensure accuracy, compliance, and timely reporting in line with SLA standards.</p></li><li><p>Deliver monthly learning dashboards on time and achieve certification and compliance targets.</p></li></ul><p><strong>Stakeholder Partnership</strong></p><ul><li><p>Act as the learning consultant for Line Managers, HRBP, SMEs, and Regional L&D.</p></li><li><p>Support managers in enabling development, performance cycles, and individual development plans (IDPs).</p></li><li><p>Ensure manager satisfaction and successful learning enablement during key people cycles.</p></li></ul><p><strong>Continuous Improvement & Regional & Retail Division Contribution</strong></p><ul><li><p>Contribute to regional and retail learning initiatives, projects, and continuous improvement of learning solutions.</p></li><li><p>Share insights, best practices, and learning outcomes with regional stakeholders.</p></li><li><p>Participate actively in regional learning initiatives and ensure effective communication of best practices.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Required Skills To Be Successful:</strong></p><ul><li><p>Strong organizational and planning skills, with the ability to manage multiple tasks and priorities.</p></li><li><p>Proficiency in using digital tools and learning management systems (LMS) for tracking and coordinating learning activities.</p></li><li><p>Excellent communication skills, capable of building positive relationships with managers, HR, facilitators, and co-workers.</p></li><li><p>Adaptability to a fast-paced retail environment, maintaining flexibility and positivity in shifting priorities.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong></p><ul><li><p>Diploma, Higher Diploma, or equivalent vocational qualification in Human Resources, Learning & Development, Business, or a related field.</p></li><li><p>1-3 years of experience in Learning & Development, HR, or a people support role, preferably within a retail or operational environment.</p></li><li><p>Proficiency with learning management systems (LMS) and digital tools for learning delivery and coordination.</p></li><li><p>Strong organizational, planning, and follow-up skills, with experience in managing timelines, learning calendars, and coordination across multiple stakeholders.</p></li></ul></li></ul>
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<p>Job Description</p><p>Responsible for managing the implementation and delivery of Building Information Modelling (BIM) across a large-scale roads, utilities, and urban infrastructure project. Oversees BIM standards, model coordination, digital workflows, and information management, ensuring collaboration between design, construction, and project controls teams while supporting efficient project delivery, clash detection, and compliance with client and industry BIM requirements.</p><p>Responsibilities</p><ul><li>BIM Manager is an experienced design team member who will be assigned to review the deliverables of the existing design and construction team during the implementation of projects.</li><li>The BIM Manager will put in place all BIM requirements for each project. This will include preparing/reviewing the BIM Execution Plan, LOD Matrix, modelling methodology, Coordination strategy, Collaboration and Exchange timeframe, files format and other requirements and ensure it is communicated to all consultants and contractors involved in the project.</li><li>Duties shall include auditing Design & Construction models to ensure consistency, looking at the information attached to the geometry for scheduling and BOQs purpose, overlapping or duplicating geometries, warnings, file sizes, over modelling, etc. This model audit will be performed at each submission from the consultants and/or contractors. This audit will help reduce the amounts of utility clashes, better understand potential problems in the files, and ensure accurate scheduling and BOQs.</li><li>The BIM Manager shall coordinate BIM activities among the Lead Design Consultant, Other Consultants, contractors, and stakeholders to ensure that digital models are properly integrated and aligned with program and construction requirements. The role includes monitoring model development progress, identifying integration gaps, supporting multidisciplinary coordination, and ensuring that BIM outputs support project design and delivery objectives in accordance with the PMC’s design management responsibilities.</li><li>Attend and provide support during coordination meetings with consultants.</li><li>Provide direct support to the project team in extracting information from the model or for visualization purposes.</li><li>Review reports of utility clashes, BOQs, and material specification extraction from the BIM model.</li><li>Can elaborate to Client the models/sections/clashes in Rivert and AutoCAD 360</li><li>Attend various technical coordination workshops to gather all the information required to develop a tailored project’s BIM strategy.</li><li>Review BIM protocols and any other required BIM documentation to allow for a successful implementation.</li><li>Audit, and review any documentation such as BIM Models, BIM Execution Plan or related documents related to BIM against established BIM standards and protocols and ensure a smooth transition between all phases (Design, Construction & Operation) and all team members of a project.</li><li>Comply with the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures in place within Hill International and ensures continued compliance with these requirements while employed by Hill.</li><li>Perform other duties as assigned by the line manager/supervisor including occasional drafting work in support of PMC activities. </li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualifications</p><ul><li>BSc degree in civil engineering. </li><li>10+ years of experience across all phases of BIM Management. </li><li>At least 3 recent years in a similar position within PMC team.</li><li>Fully Conversant across all modern BIM Software specifically Civil 3D.</li><li>Fully conversant with Abud Dhabi Municipality Requirements.</li><li>Good communication skills with the ability to compose and explain complex issues concisely to different audiences. </li><li> </li><li>Excellent team working skills, motivated and productive attitude.</li><li>Ability to prioritize and undertake a range of tasks with a positive, flexible attitude and willingness to learn.</li></ul><p><br></p></div>
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<p><span><span>Manage and strengthen relationships with assigned investors, commercial partners, and external stakeholders by serving as the primary relationship and coordination point for communications, commercial deliverables, operational matters, and issue resolution. Ensure effective stakeholder engagement, accurate and timely information exchange, cross-functional coordination, and appropriate management of commitments, risks, and outstanding matters to enhance stakeholder satisfaction and support the achievement of Mada Media’s commercial objectives.</span></span></p><br><br><p><span><span>1.</span><span>Key Accountabilities</span></span></p><br><br><p><span><span>-</span></span><span><span>Manage relationships with assigned investors, commercial partners, and external stakeholders, serving as the primary point of contact for day-to-day relationship and commercial coordination matters.</span></span></p><br><br><p><span><span>-</span></span><span><span>Build and maintain strong, professional, and trust-based relationships with assigned stakeholders to strengthen engagement, stakeholder satisfaction, and long-term commercial relationships.</span></span></p><br><br><p><span><span>-</span></span><span><span>Lead assigned investor and stakeholder meetings, ensuring effective preparation, accurate communication of relevant updates, requirements and timelines, and timely follow-up on agreed actions.</span></span></p><br><br><p><span><span>-</span></span><span><span>Manage formal stakeholder communications, notices, updates, and information requests, ensuring accuracy, consistency, and timely delivery in coordination with relevant internal stakeholders.</span></span></p><br><br><p><span><span>-</span></span><span><span>Coordinate the resolution of stakeholder enquiries, concerns, escalations, and operational matters with relevant internal business units, driving timely follow-up and closure.</span></span></p><br><br><p><span><span>-</span></span><span><span>Identify and assess stakeholder concerns, recurring issues, service gaps, relationship risks, and delays, and drive resolution or escalate material matters through the appropriate governance channels.</span></span></p><br><br><p><span><span>-</span></span><span><span>Monitor assigned stakeholder commitments, outstanding actions, and commercial deliverables, ensuring timely completion and appropriate escalation of delays, exceptions, or contractual concerns.</span></span></p><br><br><p><span><span>-</span></span><span><span>Coordinate with relevant internal functions, including Commercial Affairs, Engineering Support, Contracts & Procurement, Finance & Treasury, Legal, and other relevant business units to ensure accurate information flow and effective delivery of stakeholder requirements.</span></span></p><br><br><p><span><span>-</span></span><span><span>Analyze stakeholder feedback, relationship trends, recurring issues, and engagement outcomes and provide recommendations to improve stakeholder satisfaction, coordination, and service delivery.</span></span></p><br><br><p><span><span>-</span></span><span><span>Prepare stakeholder briefs, presentations, meeting materials, status updates, and periodic relationship management reports, providing management with visibility on key matters, outstanding actions, risks, and required interventions.</span></span></p><br><br><p><span><span>-</span></span><span><span>Maintain oversight of stakeholder information, interactions, commitments, approvals, agreements, and supporting documentation within approved CRM systems, registers, and trackers to ensure completeness and data accuracy.</span></span></p><br><br><p><span><span>-</span></span><span><span>Proactively identify opportunities to strengthen stakeholder relationships, enhance engagement, and support the development of mutually beneficial commercial opportunities in coordination with relevant internal teams.</span></span></p><br><br><p><span><span>-</span></span><span><span>Support the continuous improvement of relationship management practices, stakeholder communication protocols, CRM processes, and engagement mechanisms based on operational experience and stakeholder feedback.</span></span></p><br><br><p><span><span>-</span></span><span><span>Ensure relationship management activities and stakeholder communications are conducted in accordance with approved policies, processes, Delegation of Authority, contractual requirements, and applicable governance protocols.</span></span></p><br><br><p><span><span>-</span></span><span><span>Represent Mada Media professionally in meetings and engagements with assigned investors, commercial partners, government entities, and other external stakeholders.</span></span></p><br><br><p><span><span>-</span></span><span><span>Perform any other tasks related to the nature of work as mandated or directed by the line manager.</span></span></p><br><br> <p><span><span>-</span><span>Bachelor’s degree in business administration, Marketing, Communications, Management, or a related discipline with a (5-7) years of relevant experience</span><span>in relationship management, account management, stakeholder management, investor relations, commercial operations, or a related field.</span></span></p><br><p><span><span>-</span><span>Professional certification in Relationship Management, Customer Experience, Account Management, or a related field is desirable.</span></span></p><br> </div>
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<p><b>Job Description </b></p><br> <p><b>Financial Services | GRCS </b></p><br> <p>We are seeking a high-performing <b>Manager – Governance, Risk & Compliance Services</b> to join our Financial Services solution team. The role will focus on leading complex engagements across Internal Audit, ICOFR, ERM, Corporate Governance and Risk Advisory within the Financial Services sector (banks, insurance, investment firms, fintech). </p><br> <p><b>Job Role & Responsibilities </b></p><br> <p><b>Engagement Leadership & Delivery </b></p><br> <ul> <li>Lead and manage multiple complex client engagements simultaneously, ensuring delivery within agreed timelines, budget and quality standards.</li> <li>Take full accountability for planning, execution, review and reporting of engagements.</li> <li>Oversee engagement economics including budgeting, billing, margin monitoring and resource planning.</li> <li>Review and sign-off on key deliverables before Partner review.</li> <li>Act as primary point of contact for client senior management.</li> </ul> <p><b>Risk & Quality Management </b></p><br> <ul> <li>Ensure full compliance with KPMG’s internal risk management, client acceptance and continuance procedures.</li> <li>Oversee engagement management procedures related to:<ul> <li>Internal Audit</li> <li>Internal Controls over Financial Reporting (ICOFR)</li> <li>Enterprise Risk Management (ERM)</li> <li>Corporate Governance</li> <li>Internal Audit Quality Assurance Reviews</li> </ul></li> <li>Ensure adherence to Advisory quality standards and regulatory requirements specific to Financial Services.</li> </ul> <p><b>Sector & Regulatory Expertise </b></p><br> <ul> <li>Maintain strong understanding of regulatory frameworks impacting Financial Services (CBUAE, DFSA, ADGM, IFRS, Basel, etc.).</li> <li>Lead knowledge-sharing sessions and update teams on regulatory developments, industry trends and emerging risks.</li> <li>Provide technical guidance to engagement teams and clients.</li> </ul> <p><b>Business Development & Growth </b></p><br> <ul> <li>Support and actively drive business development initiatives within the Financial Services sector.</li> <li>Lead proposal development, technical write-ups, pricing discussions and client presentations.</li> <li>Identify cross-selling opportunities across Advisory and other service lines.</li> <li>Build and maintain strong relationships with key client stakeholders.</li> </ul> <p><b>Innovation & Methodology </b></p><br> <ul> <li>Lead initiatives to enhance service delivery efficiency including:<ul> <li>Digital transformation</li> <li>Standardization of workpapers</li> <li>Automation and analytics</li> </ul></li> <li>Contribute to development and implementation of new service offerings, tools and methodologies within GRCS.</li> </ul> <p><b>People Leadership </b></p><br> <ul> <li>Lead, mentor and develop Assistant Managers, Seniors and Associates.</li> <li>Conduct performance reviews and support career progression discussions.</li> <li>Ensure optimal team allocation across engagements.</li> <li>Foster a culture of collaboration, accountability and continuous improvement.</li> </ul> <p><b>Education, Qualifications & Skills </b></p><br> <ul> <li>Bachelor’s Degree in Accountancy, Internal Auditing, Management Accounting or equivalent.</li> <li>Professional certifications such as:<ul> <li>CIA / CA / ACCA / CISA / CFE / CRMA / BCM / CCGP (mandatory or in advanced stage of completion)</li> </ul></li> <li>8–10 years of relevant experience in:<ul> <li>Internal Audit</li> <li>ICOFR</li> <li>Enterprise Risk Management</li> <li>Corporate Governance</li> <li>Internal Audit Quality Assurance</li> <li>Preferably within consulting firms or Financial Services institutions (banks, insurance, investment firms)</li> </ul></li> <li>Minimum 2+ years of experience in a managerial capacity.</li> <li>Strong exposure to Financial Services regulatory environment.</li> <li>Proven experience managing multiple engagements (3–5 concurrently).</li> <li>Strong commercial awareness and engagement economics management.</li> <li>Excellent written and verbal communication skills in English (Arabic is a strong advantage).</li> <li>Advanced proficiency in Microsoft Office Suite.</li> <li>Strong analytical mindset with the ability to provide practical, risk-based solutions.</li> <li>Demonstrated leadership, stakeholder management and client-facing skills.</li> </ul> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
Job Requisition ID: 178987<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Role Purpose: <br><br>The L&D Consultant diagnoses learning needs, identifies appropriate solutions and develops strategic learning plans and frameworks to facilitate the achievement of business goals in partnership with our clients and internal stakeholders.<br><br>Key Role Specific Accountabilities: <br><br>Training initiatives:<br><br>Design, develops, implements & assesses training initiatives to ensure content is up to date and reflects best practice Ensures that content is up to date with group practices and processes in order to ensure alignment Researches and proposes blended training solutions Assesses career pathways in line with development and recommends individuals identified with high potential Drive Emiratisation development pathways and traineeships Engage when required with external consultants and specialists Deliver the core curriculum, training calendar and customised programs as scheduled Serve as a Learning and Development Trainer on key projects, cross functional teams and group rollouts<br><br>Business Solutions:<br><br>Where required consult, recommend, design interventions and execute business solutions Ensures adherence to industry and government regulatory standards Identify and improve operational systems & processes Research and formally recommend best practice or international standards that drive AFTC vision Ensure delivery metrics are adhered to <br><br>Consulting:<br><br>Identify Learning and Development needs within the group for specific business units Manage internal & external customer expectations especially in regards to assessment practices & reporting Consult with businesses to provide solutions and options, measuring customer satisfaction Prepare proposals & quotations in line with business plan objectives (increase revenues, provide access, support performance, increase commercial outcomes) Work inclusively with HR Business Partners, business trainers, Line Managers and Executives to deliver to gain agreement, share workloads and meet expectations <br><br>Communication:<br><br>Communicate recommended solutions to the business in order to gain buy-in and approval Ensure all AFG businesses and key stakeholders are aware of the AFTC products & Services Utilise tools and resources that will discover training needs or assess capability standards Maximise opportunities to communicate Group HR & AFTC achievements, initiatives and projects <br><br>Reports:<br><br>Maintain systems for collating and reporting on Development performance Manage & Analyse the Learning & Development performance Collate and report AFTC performance metrics Ensure key stakeholders in the business have up to date reports Providing Trainer delivery days and feedback data <br><br>Projects:<br><br>Manage projects to meet key objectives As required lead or partner AFTC, Group HR or business specific projects Ensuring project KPI's are met and exceeded <br><br>Person Specific: <br><br>Education:<br><br> Bachelors degree and/or relevant Training certificates<br><br>Minimum Experience and Knowledge:<br><br> Fluent written and spoken English Curriculum design experience Knowledge of Competency standards A wide range of assessment design and delivery knowledge Program facilitation experience A high level of computer literacy Experience of blended learning Business operations, project management and Customer Service experience would be a distinct advantage Extensive Sales experience, Relationship Management experience, project management, Customer Service & Sales<br><br>Job-Specific Skills:<br><br> High level of analysis & problem solving Consulting skills Curriculum design Assessment methodologies Project Management skills Analytical skills Excellent ability to design and facilitate a variety of creative learning interventions which bring lasting value. Deep knowledge of current training practices and methodologies. Proven ability to deliver competently to senior /board level delegates. Proactive thinking and problem solving skills. Proven ability to run projects within time, cost and quality constraints. Comprehensive knowledge and deep understanding of current leadership and management development techniques. Experience in design across a whole range of programmes. Experience in proposal design and client pitching. First class communication skills. Ability to multitask. Ability to work under tight timelines. First class relationship management skills. IT skills- across major tools- Word/Excel/Power Point/Outlook. Coaching/mentoring skills. Commercial acumen and hunger for business success. Behaviour in line with our values at all times. Self starter and efficient time manager.<br><br>About Al-Futtaim Retail<br><br>Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.<br><br>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…
<p><strong>Laundry Operations</strong></p><ul><li><p>Plan and oversee daily collection, sorting, washing, drying, ironing, pressing, folding and delivery activities.</p></li><li><p>Schedule workloads according to laundry volumes, equipment capacity and service deadlines.</p></li><li><p>Establish suitable washing programmes, chemical dosages and finishing methods for different fabrics and levels of soiling.</p></li><li><p>Ensure items are correctly identified, counted and tracked throughout processing.</p></li><li><p>Maintain separation between dirty and clean laundry to prevent contamination.</p></li><li><p>Coordinate collection and delivery schedules with camp management, housekeeping and client representatives.</p></li><li><p>Manage urgent requirements and arrange operational coverage during equipment breakdowns or peak demand.</p></li></ul><p><strong>Quality and Customer Service</strong></p><ul><li><p>Inspect finished items for cleanliness, stains, odour, damage and presentation before dispatch.</p></li><li><p>Monitor rejected items and rewashing, investigate causes and implement corrective actions.</p></li><li><p>Handle complaints concerning delayed, missing, damaged or inadequately cleaned items.</p></li><li><p>Maintain records of laundry received, processed and delivered, including discrepancies and claims.</p></li><li><p>Monitor compliance with agreed turnaround times and client service requirements.</p></li></ul><p><strong>Team Management</strong></p><ul><li><p>Supervise laundry supervisors, machine operators, pressers, attendants and other assigned employees.</p></li><li><p>Prepare duty rosters and allocate employees according to workload and operational priorities.</p></li><li><p>Monitor attendance, productivity and performance, and submit overtime requirements for approval.</p></li><li><p>Train employees on fabric care, stain removal, machine operation, chemical handling and quality inspection.</p></li><li><p>Coordinate staffing requirements with HR and refer disciplinary matters through the approved process.</p></li></ul><p><strong>Equipment and Safety</strong></p><ul><li><p>Ensure washing machines, dryers, presses and other equipment are operated within their specified capacities.</p></li><li><p>Coordinate preventive maintenance and repairs with Maintenance or approved service providers.</p></li><li><p>Monitor equipment faults and downtime, maintaining records and following up on recurring problems.</p></li><li><p>Ensure regular cleaning of machines, dryer lint filters and work areas.</p></li><li><p>Enforce safe chemical storage, labelling, handling and dosing, with appropriate PPE and accessible safety data sheets.</p></li><li><p>Ensure employees follow procedures for handling contaminated items and reporting hazards, incidents and equipment defects.</p></li></ul><p><strong>Stock and Cost Control</strong></p><ul><li><p>Forecast requirements for detergents, chemicals, packaging materials, spare parts and other consumables.</p></li><li><p>Monitor stock levels and coordinate replenishment with Stores and Procurement.</p></li><li><p>Maintain linen inventories and reconciliation records where linen control falls within the laundry scope.</p></li><li><p>Monitor chemical consumption, water and energy usage, labour costs and material wastage.</p></li><li><p>Identify opportunities to improve productivity and reduce costs while maintaining cleaning quality and fabric condition.</p></li></ul><p><strong>Reporting and Coordination</strong></p><ul><li><p>Submit regular reports covering processing volumes, turnaround times, rewashing, complaints, equipment downtime and operating costs.</p></li><li><p>Maintain operational records and support inspections, audits and client reviews.</p></li><li><p>Coordinate with Operations, Housekeeping, Maintenance, HSE, Stores and HR to resolve service issues.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Diploma or bachelor’s degree in Hospitality Management, Operations Management or a related field, or equivalent relevant experience.</p></li><li><p>Minimum 5 years of commercial or industrial laundry experience, including at least 2 years in a supervisory or managerial role.</p></li><li><p>Experience in camp, hotel, institutional or commercial laundry operations.</p></li><li><p>Practical knowledge of fabric care, stain treatment, laundry chemicals and industrial equipment.</p></li><li><p>UAE experience is preferred.</p></li></ul>
<p>ASBIS Middle East is hiring <strong>Presales Engineer</strong> who will play a pivotal role in supporting our Sales team with technical expertise, solution design, and customer engagement in the field of data centre servers and infrastructure. Acting as a trusted advisor to customers, the Presales Engineer helps identify customer needs, propose optimal solutions, and support the full sales cycle from opportunity qualification to solution delivery.</p><p><br></p><p><strong>Key responsibilities:</strong></p><ul><li>Deliver IT infrastructure design to meet customer requirements and IT projects</li><li>Communicate the proposed design solutions to stakeholders and help to guide decisions regarding trade-offs that may impact the project delivery for infrastructure solutions</li><li>Provide technical expertise and inputs to define IT infrastructure best practices with good knowledge on data center and server architectures</li><li>Understanding the role of hardware designs in system performance and software platform deployment</li><li>Delivering proof of concepts and deploying data center and server systems as a part professional services.</li></ul><p><br></p><p><strong>Technical skills:</strong></p><ul><li>Strong understanding of servers (Supermicro, Gigabyte, Lenovo, etc.)</li><li>Basic knowledge of virtualization platforms (e.g., VMware, Hyper-V)</li><li>Familiarity with Data Centres, and hyper-converged infrastructure</li><li>Strong knowledge of data centre architectures, including server hardware (rack, blade, hyper-converged), virtualization (VMware, Hyper-V), and cloud integration</li><li>Familiarity with networking, storage systems (SAN/NAS), backup solutions, and data centre standards</li><li>Knowledge of backup, disaster recovery, and data protection solutions</li><li>COMTIA Server+ or relevant certification is a plus.</li></ul><p><br></p><p><strong>Requirements:</strong></p><ul><li>4+ years of successful experience in technology industry as Pre-Sales Engineer</li><li>Excellent communication and interpersonal skills, with the ability to build and maintain relationships with partners and vendors</li><li>Proficiency in CRM software and Microsoft Office Suite</li><li>Ability to work independently and as part of a team</li><li>Fluency in English </li><li>Solution-oriented mindset with a consultative approach.</li><li>Proactive attitude, self-motivated and detail-oriented.</li><li>Strong business acumen with the ability to link technical features to business outcomes.</li><li>Excellent communication, presentation, and stakeholder management skills.</li><li>Ability to work across cross-functional teams in a fast-paced, customer-facing environment.</li><li>Bachelor's degree in Technology, or related field</li></ul><p><br></p><p><strong>Working Conditions:</strong></p><ul><li>Fixed schedule</li><li>Opportunity to work for a financially strong, fast-growing multinational company</li><li>Constant interaction with global teams of professionals</li><li>International career opportunities</li><li>Access to continuous professional development: training, certification programs, events, and team buildings</li></ul><p><br></p><p>By responding to the vacancy, you consent to the processing of your personal data indicated in your CV.</p><p>For more, please visit <u>https://www.asbis.com/gdpr-candidate-privacy-policy</u></p><p>We are on a mission to bring technology to everyone and are looking for new colleagues. Are you the one? Apply now.</p><p><br></p><p><em>By applying for the above position, you will confirm that you have reviewed and agreed to our Privacy Notice https://www.asbis.com/privacy-policy</em></p>
<h2 class="h5">Job description</h2>
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<br>About the opportunity<br><p>As a Coordinator Fraud Analyst, you will be responsible for identifying, investigating, and preventing fraudulent activity across customer orders and transactions. The role involves analyzing transactional data, detecting suspicious patterns or behaviors, conducting investigations into potential fraud cases, and supporting the implementation of fraud prevention measures designed to mitigate financial and operational risk.</p><br><br><p><strong>Day-to-Day Responsibilities</strong></p><br><br><ul><li>Analyze transaction and order data to identify potential fraudulent activity, including suspicious orders, chargebacks, refunds, and unusual transaction patterns.</li><li>Investigate suspected fraudulent transactions to determine root causes, identify fraud trends, and support measures to prevent recurrence.</li><li>Support the development and implementation of fraud prevention controls, processes, and strategies aimed at minimizing financial and operational losses.</li><li>Review customer accounts and activity for indicators of fraud, including account takeover, identity theft, and other suspicious behavior.</li><li>Collaborate with relevant internal teams to share fraud-related insights, escalate identified risks, and contribute to the development of effective fraud prevention policies and procedures.</li><li>Monitor emerging fraud trends, industry developments, and evolving fraud techniques, and recommend relevant best practices for implementation within existing processes.</li><li>Prepare and present regular fraud-related reports and analysis to management, including key trends, fraud volumes, prevention outcomes, and relevant performance indicators.</li></ul><br>What you need to be successful<br><ul><li>Bachelor’s degree in Business Administration, Finance, or a related field</li><li>Minimum 2 years of experience in fraud prevention or 3 years in customer operations, preferably in an e-commerce or online payments environment.</li><li>Strong communication skills in English and Arabic, both verbal and written</li><li>Knowledge of fraud prevention tools and technologies, including fraud detection systems, data analysis tools, and chargeback management systems.</li></ul><p><strong>What you will bring</strong></p><br><br><ul><li>Strong analytical skills with the ability to interpret complex data sets and identify patterns and trends.</li><li>Excellent communication skills, both written and verbal, with the ability to present complex information to a non-technical audience.</li><li>Exceptional problem-solving and conflict resolution skills.</li></ul><br>Who we are<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>
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<ul><li><p><strong>Floral Design and Arrangement</strong></p><ul><li><p>Create a wide range of floral arrangements for the home, events and VIP visits, including bouquets, table centrepieces, standing arrangements and installations, following the household’s style and quality standards.</p></li><li><p>Select, prepare and condition fresh flowers and foliage to ensure longevity and visual impact, using appropriate techniques for cutting, hydrating and arranging.</p></li><li><br></li></ul><p><strong>Maintenance and Care</strong></p><ul><li><p>Maintain floral displays throughout the property, replacing stems, refreshing water and trimming foliage to preserve presentation and hygiene.</p></li><li><p>Monitor flower and plant health, apply basic plant care practices and escalate any pest, disease or maintenance issues to the household manager or gardener.</p></li><li><p>Manage appropriate storage and refrigeration of flowers and materials to maintain quality and reduce waste.</p></li></ul><p><strong>Inventory, Procurement and Budget</strong></p><ul><li><p>Order flowers, foliage and sundry supplies from approved suppliers, ensuring cost-effective purchasing and timely delivery.</p></li><li><p>Keep accurate records of stock levels, orders and invoices and assist with budget monitoring and reconciliation as requested.</p></li><li><p>Maintain a tidy and organised floral workspace and ensure tools and equipment are cleaned and stored safely.</p></li></ul><p><strong>Event and VIP Support</strong></p><ul><li><p>Support planning and delivery of floral requirements for private events, dinners and official visits, liaising with events, protocol and household teams to meet brief and timings.</p></li><li><p>Provide on‑site setup and breakdown for events, ensuring arrangements are installed securely and presented to the highest standard.</p></li></ul><p><strong>Hygiene, Safety and Standards</strong></p><ul><li><p>Adhere to health and safety procedures when handling tools, floral foam, cleaning products and waste, and follow safe manual handling practices.</p></li><li><p>Maintain a professional appearance and deliver courteous, discreet service when interacting with household members, guests and suppliers.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Key Skills & Qualifications</strong></p><p><strong>Education and Experience</strong></p><ul><li><p>Proven experience as a florist or in a floral design role, preferably within private households, events or high-end retail environments.</p></li><li><p>Formal qualification in floristry is desirable but not essential for candidates with strong practical experience and portfolio evidence.</p></li></ul><p><strong>Skills and Abilities</strong></p><ul><li><p>Demonstrable creative flair and strong attention to detail in floral design and presentation.</p></li><li><p>Good plant and flower knowledge, including care, conditioning and seasonal availability.</p></li><li><p>Organisational skills with the ability to plan ahead, manage multiple tasks and meet tight deadlines.</p></li><li><p>Excellent communication and collaborative skills to work with household teams, suppliers and event staff.</p></li><li><p>Physically fit with stamina for standing, lifting and manual handling associated with arranging and installing displays.</p></li><li><p>Flexible approach to working hours, including early starts, evening events and occasional weekend work as required.</p></li></ul><p><strong>Additional Information</strong></p><ul><li><p>Opportunities for training and development are available for committed individuals looking to grow within the household team.</p></li><li><p>The employer is an equal opportunity organisation and welcomes applications from all suitably qualified candidates.</p></li></ul><p>To apply, please submit your CV, a brief cover letter outlining your relevant experience and availability, and a portfolio or photographs of recent work where possible.</p></li></ul>
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<br>Company Description<br><br><p>Raffles Hotels & Resorts</p><br><p>Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. Its timeless elegance, refined manners and spirit of generosity ensure that every visitor arrives as a guest, leaves as a friend and returns as family.<br> </p><br><p>Fairmont Hotels & Resorts</p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe, stretching from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. </p><br><br>Job Description<br><br><p>The Director, Wellness Operations supports the operational performance, development and delivery of wellness across Raffles and Fairmont hotels, ensuring each property brings the respective brand wellness vision to life through strong, commercially sustainable operations and elevated guest experiences.</p><br><p>Based in Dubai, the role supports existing hotels as well as pre-openings, renovations and repositioning projects, working closely with regional operations teams and hotel leadership from planning through operational delivery.<br> </p><br><ul><li>Support the operational performance and ongoing development of spa, fitness and wellness across Raffles & Fairmont hotels.</li><li>Ensure the respective Raffles and Fairmont wellness visions, standards and guest experiences are effectively implemented across the portfolio.</li><li>Support hotel teams in reviewing commercial and operational performance, including revenue, productivity, payroll, utilisation, retail and other key wellness KPIs.</li><li>Support pre-openings from planning through launch, including operating models, staffing, training, menus, systems, equipment, standards and guest journey.</li><li>Support renovations and repositioning projects, ensuring wellness concepts are operationally practical, commercially sustainable and aligned with the relevant brand vision.</li><li>Conduct operational reviews and property visits, identifying priorities, recommending actions and supporting follow-through with hotel teams.</li><li>Support the development and implementation of treatment menus, wellness programmes, fitness experiences, retail strategies and operational initiatives.</li><li>Work with hotels to establish effective staffing structures, productivity expectations and operating routines.</li><li>Support recruitment, onboarding and development of spa and wellness leaders where required.</li><li>Support the implementation of brand standards, SOPs, training tools and quality frameworks across the portfolio.</li><li>Identify and share best practices, operational improvements and commercial opportunities across Raffles & Fairmont wellness.</li><li>Work closely with regional operations, hotel leadership, Design & Technical Services and pre-opening teams to ensure wellness is effectively integrated into hotel operations.</li><li>Support the evaluation and implementation of wellness products, partners, technologies and equipment where appropriate.</li></ul><br>Qualifications<br><br><ul><li>Senior experience within luxury hotel spa and wellness operations preferred.</li><li>Experience supporting multiple hotels, pre-openings or renovation projects preferred.</li><li>Strong commercial understanding of spa and wellness performance.</li><li>Experience implementing operational standards, training and service concepts.</li><li>International luxury hospitality experience desirable.</li><li>Degree or relevant professional qualification preferred.</li></ul> </div>
<ul><li><p><strong>Floral Design and Arrangement</strong></p><ul><li><p>Create a wide range of floral arrangements for the home, events and VIP visits, including bouquets, table centrepieces, standing arrangements and installations, following the household’s style and quality standards.</p></li><li><p>Select, prepare and condition fresh flowers and foliage to ensure longevity and visual impact, using appropriate techniques for cutting, hydrating and arranging.</p></li><li><br></li></ul><p><strong>Maintenance and Care</strong></p><ul><li><p>Maintain floral displays throughout the property, replacing stems, refreshing water and trimming foliage to preserve presentation and hygiene.</p></li><li><p>Monitor flower and plant health, apply basic plant care practices and escalate any pest, disease or maintenance issues to the household manager or gardener.</p></li><li><p>Manage appropriate storage and refrigeration of flowers and materials to maintain quality and reduce waste.</p></li></ul><p><strong>Inventory, Procurement and Budget</strong></p><ul><li><p>Order flowers, foliage and sundry supplies from approved suppliers, ensuring cost-effective purchasing and timely delivery.</p></li><li><p>Keep accurate records of stock levels, orders and invoices and assist with budget monitoring and reconciliation as requested.</p></li><li><p>Maintain a tidy and organised floral workspace and ensure tools and equipment are cleaned and stored safely.</p></li></ul><p><strong>Event and VIP Support</strong></p><ul><li><p>Support planning and delivery of floral requirements for private events, dinners and official visits, liaising with events, protocol and household teams to meet brief and timings.</p></li><li><p>Provide on‑site setup and breakdown for events, ensuring arrangements are installed securely and presented to the highest standard.</p></li></ul><p><strong>Hygiene, Safety and Standards</strong></p><ul><li><p>Adhere to health and safety procedures when handling tools, floral foam, cleaning products and waste, and follow safe manual handling practices.</p></li><li><p>Maintain a professional appearance and deliver courteous, discreet service when interacting with household members, guests and suppliers.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Key Skills & Qualifications</strong></p><p><strong>Education and Experience</strong></p><ul><li><p>Proven experience as a florist or in a floral design role, preferably within private households, events or high-end retail environments.</p></li><li><p>Formal qualification in floristry is desirable but not essential for candidates with strong practical experience and portfolio evidence.</p></li></ul><p><strong>Skills and Abilities</strong></p><ul><li><p>Demonstrable creative flair and strong attention to detail in floral design and presentation.</p></li><li><p>Good plant and flower knowledge, including care, conditioning and seasonal availability.</p></li><li><p>Organisational skills with the ability to plan ahead, manage multiple tasks and meet tight deadlines.</p></li><li><p>Excellent communication and collaborative skills to work with household teams, suppliers and event staff.</p></li><li><p>Physically fit with stamina for standing, lifting and manual handling associated with arranging and installing displays.</p></li><li><p>Flexible approach to working hours, including early starts, evening events and occasional weekend work as required.</p></li></ul><p><strong>Additional Information</strong></p><ul><li><p>Opportunities for training and development are available for committed individuals looking to grow within the household team.</p></li><li><p>The employer is an equal opportunity organisation and welcomes applications from all suitably qualified candidates.</p></li></ul><p>To apply, please submit your CV, a brief cover letter outlining your relevant experience and availability, and a portfolio or photographs of recent work where possible.</p></li></ul>
<ul><li><p>To maximize revenue by effectively promoting and providing honest recommendation on additional services or products, highlighting their unique features and the advantages offered to our service center customers. </p></li><li><p>This also helps boost revenue for the service department and enhances overall business profitability. </p></li><li><p>Serves as a liaison between customers and the service department and act as a brand ambassador. </p></li><li><p>Efficiently relaying vehicle issues and repair time frames to customers and conveying customer concerns to the service department. </p></li><li><p>Demonstrates exceptional customer service abilities and a keen emphasis optimizing post-sale revenue by emphasizing supplementary services and client retention to improve the overall customer experience.</p></li></ul><br><p><strong>Strategic</strong></p><ul><li><p>Meeting and greeting customers.</p></li><li><p>Serves as initial point of contact for customers when they arrive at the service department. </p></li><li><p>Offers a warm welcome for customers, promptly address any issues they may have, and maintain clear and effective communication throughout the service process. </p></li><li><p>Emphasizes the importance of providing exceptional customer service, offering personalized recommendations, and fostering strong customer relationships to ensure customer loyalty and retention </p></li><li><p>Schedule customer appointments manage service department's schedule efficiently to ensure that all customers are serviced in a timely manner. </p></li><li><p>Suggests necessary maintenance and part replacement, explains the benefits of the proposed services, responds to client inquiries, decides on estimation, discount, advises customer on make model to spend, where viable, and repair and service estimates . </p></li><li><p>Inform the customer about the tasks that need to be completed and ensure their approval before proceeding with the vehicle testing.</p></li><li><p>Clearly state the total cost in the quotes and get customers buy in before moving forward with the repair process.</p><br></li></ul><p><strong>Operational</strong></p><ul><li><p>Fill the 'T' Card with all details of Jobs to be carried out with the repairing estimate and fix delivery date by considering the availability of spare parts in the Stores and Manpower in the Control Room respectively. </p></li><li><p>Ensure all the repairs are carried out as per Job Card before committed delivery time. Intimating and taking prior approval from the customer for any repair not discussed earlier. </p></li><li><p>Streamlining communication between customers and technicians. Having a streamlined and effective communication process between customers and technicians. Ensures that customer concerns and service requests are properly conveyed and that information about repairs and service updates is promptly shared with customers. </p></li><li><p>Work closely with the Parts advisor to ensure the availability of necessary spare parts and efficiently coordinate the work to streamline the process, resulting in accurate timelines for servicing and repair.</p><br></li></ul><p><strong>People Management</strong></p><ul><li><p>Managing customer complaints, escalation, feedback and updates customer data ensuring correct information and service history is maintained</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or Degree in Automobile or Mechanical Engineering.</li><li>Technical background, Knowledge in new technology</li><li>3 to 5 years of experience as a Mechanical Service Advisor in Automobile Industry</li></ul>
<h2 class="h5">Job description</h2>
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<p>We are looking for an experienced <b>Project Execution In-Charge - Façade</b> with the following profile:</p><br> <ul> <li>Overall responsibility for <b>project delivery and day-to-day project management</b>.</li> <li>Minimum <b>17+ years of experience exclusively in the façade industry</b>.</li> <li>Strong capability to <b>lead façade execution</b>, manage subcontractors, drive site progress, and ensure timely completion and finishing of façade installation.</li> <li>Experience in <b>cold-bent façades, UCW projects, and high-rise towers</b> is preferred.</li> <li><b>Bachelor’s degree is mandatory</b>; Master’s degree is preferred.</li> <li><b>Arab nationality preferred</b>, but not mandatory.</li> <li>Candidates must have <b>UAE based façade industry experience</b>.</li> <li><b>Only shortlisted candidates will be contacted.</b></li> </ul><br><br> </div>
<p>At Bag the Future, relationships are not a function — they are the foundation. As our Client Relationship Manager, you will be the face of the company to our most important stakeholders: our clients. You will own a defined portfolio of B2B accounts across the UAE, serving as the primary point of contact from order confirmation through to fulfilment and beyond. You will ensure every client feels heard, valued, and confident in our ability to deliver. This is a role for someone who takes genuine pride in service excellence — someone who does not wait to be chased but proactively stays ahead of client needs, anticipates issues before they arise, and consistently goes the extra mile to protect and grow the relationships entrusted to them. </p><br><p><u>KEY RESPONSIBILITIES</u></p><br><p>Account Ownership & Client Servicing</p><ul><li><p>Own and manage a portfolio of assigned B2B accounts across the UAE, serving as the single point of contact post order confirmation</p></li><li><p>Build trusted, long-term relationships with client stakeholders — from procurement and operations to senior management</p></li><li><p>Proactively communicate order status, timelines, and any potential delays or issues, ensuring clients are always informed</p></li><li><p>Resolve client queries, complaints, and escalations swiftly and professionally, always prioritising client satisfaction</p><br></li></ul><p>Order & Fulfilment Coordination</p><ul><li><p>Act as the internal bridge between the client and cross-functional teams (operations, logistics, sales, and finance) to ensure seamless order execution</p></li><li><p>Track all open orders within your portfolio, flagging risks early and coordinating internally to maintain delivery commitments</p></li><li><p>Manage the end-to-end post-order client journey, including documentation, approvals, and delivery confirmation</p><br></li></ul><p>Retention & Growth</p><ul><li><p>Identify opportunities to deepen existing relationships through value-added service, account reviews, and timely commercial conversations</p></li><li><p>Monitor account health and flag at-risk clients proactively to the commercial team</p></li><li><p>Support renewal conversations and contribute to upsell and cross-sell opportunities in partnership with the Sales Manager</p><br></li></ul><p>Reporting & CRM Hygiene</p><ul><li><p>Maintain accurate and up-to-date records of all client interactions, orders, and correspondence in the CRM system</p></li><li><p>Provide regular account status updates and client feedback to internal stakeholders</p></li><li><p>Contribute to the development of service standards, SOPs, and client experience improvements</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>5+ years of experience in B2B account management, client servicing, or customer relationship management</p></li><li><p>Prior experience in the GCC market, with a strong understanding of the regional business culture and client expectations</p></li><li><p>Demonstrated track record of managing and retaining a portfolio of accounts independently</p></li><li><p>Excellent written and verbal communication skills in English; Arabic is an advantage</p></li><li><p>Strong ability to manage multiple accounts and priorities simultaneously</p></li><li><p>Proficiency in CRM tools and MS Office</p><p><br></p><p><strong>Preferred</strong></p><ul><li><p>Background in a product-led business — packaging, FMCG, trading, hospitality supplies or related sectors</p></li><li><p>Experience working in a start-up or scale-up environment where agility and initiative are valued</p></li><li><p>A genuine interest in sustainability, eco-friendly products or purpose-led businesses</p></li></ul></li></ul>