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<strong>Key Responsibility<br><br></strong><ul><li>Analyze project scope, technical risks, and requirements to define project-level test strategies.</li><li>Deploy sophisticated software & electronic testing solutions to ensure efficient verification of requirements.</li><li>Design and lead comprehensive test strategy & plans and oversee their execution, including robot behaviors and other categories of AI/ML related intelligence features.</li><li>Adapt plans as project scope or architecture evolves.</li><li>When new technologies are introduced (e.g., IoT, machine learning), identify their unique testing needs.</li><li>Identify the test related technical problems, design a solution to fix the problem.</li><li>Assess third-party suppliers’ and partners’ test strategies, processes, and software quality metrics</li><li>Define clear quality criteria and acceptance standards for third-party deliverables.</li><li>Set expectations around required documentation, defect rates, test coverage, and code quality metrics.</li><li>Collaborate directly with third-party engineers or QA lead reviewing test documentation, results, and metrics to ensure alignment with Dyson standards.</li><li>Drive integration testing plans to verify that third-party components work seamlessly with whole systems.</li><li>Provide feedback, raise concerns early, and hold suppliers accountable for agreed quality benchmarks.<br><br><br></li></ul><strong>Key Skill/Experience<br><br></strong><ul><li>A degree in Electronic Engineering, Computer Engineering, Data Science, or in related fields.</li><li>Familiarity with embedded systems, IoT, or real-time operating systems.</li><li>Good knowledge about AI/ML, and related test experience, such as tackling complex challenges involving multi-layered data sets and refining existing automation libraries and frameworks.</li><li>Robust programming abilities, particularly in python.</li><li>Excellent attention to detail, exceptional communication abilities, technical leadership, and the capacity to thrive independently in a fast-paced setting.</li><li>Well-versed in Agile software engineering development, test, software security development lifecycle.</li><li>Experience with IOT products software test, including embedded software, app, cloud, data analytics and so on.</li><li>Able to work in fast-paced environment and delivery quality under minimal supervision.</li><li>Be familiar with software quality assurance and related key techniques/tools.</li><li>Critical thinking and problem solver.</li><li>Strategic thinking as able to design proportionate, risk-based test coverage for in-house and supplied components.<br><br><br></li></ul>Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
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<p><strong>What if you could shape a career as unique as you?</strong></p><br><p><br>At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons.<br> </p><br><p><span>WSP Middle East is seeking a motivated Graduate Stakeholder Engineer (Emirati National) to support relationships with stakeholders involved in Roads & Highways projects. In this role, you will focus on supporting effective communication, collaboration, and alignment among various parties, contributing to successful project delivery and positive outcomes for all stakeholders.</span></p><br><br>Responsibilities:<br><ul><li><span><strong>Stakeholder Management:</strong> Support the development and maintenance of strong relationships with stakeholders, including government entities, local authorities, community representatives, and project partners.</span></li><li><span><strong>Communication Facilitation:</strong> Assist as a liaison between project teams, stakeholders, and regulatory bodies to ensure clear communication and understanding of project goals, requirements, and progress.</span></li><li><span><strong>Regulatory Compliance:</strong> Develop an understanding of local regulations, policies, and standards related to Roads & Highways projects, ensuring project activities align with legal and regulatory requirements.</span></li><li><span><strong>Conflict Resolution:</strong> Support in addressing conflicts or issues that arise between stakeholders and project teams, finding mutually beneficial resolutions to maintain project momentum and positive relationships.</span></li><li><span><strong>Public Engagement:</strong> Assist in organizing and facilitating public consultations, meetings, and workshops to gather feedback, address concerns, and build community support for infrastructure projects.</span></li><li><span><strong>Documentation and Reporting:</strong> Prepare reports, documentation, and presentations related to stakeholder engagement activities, ensuring accurate and timely reporting to project management and stakeholders.</span></li></ul><br>Qualifications:<br><ul><li><span>UAE National (with a valid Family Book).</span></li><li><span>Recent graduate in Civil Engineering, Architecture, or a related field.</span></li><li><span>Understanding of local regulations, policies, and stakeholders involved in the development and implementation of Roads & Highways projects.</span></li><li><span>Exceptional communication, negotiation, and interpersonal skills.</span></li><li><span>Ability to work collaboratively in multidisciplinary teams and effectively manage relationships with diverse stakeholders.</span></li><li><span>Proficiency in project management tools and software.</span></li></ul><p><span><strong>Imagine a better future for you and a better future for us all.</strong></span></p><br><p><span>Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself?</span></p><br><p><span><strong>With us, you can. Apply today.</strong></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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Nova International General Contracting is a well established UAE-based company dedicated to delivering excellence in general contracting and construction, specialized in executing branded residences. We are committed to the highest standards of quality, innovation, and client satisfaction in every project we undertake. Our ambition is to grow as a trusted partner and deliver landmark developments that shape the future of the UAE’s built environment. Join us as we set new benchmarks in construction and project delivery.<br><br><strong>Job Description<br><br></strong>We are seeking a Planning Engineer to support schedule development, progress monitoring, and performance reporting for our high‑end residential project at Al Jurf (JCB). The role is responsible for creating and maintaining detailed project schedules, tracking progress, identifying delays, and providing accurate planning insights to ensure the project is delivered on time and in compliance with contractual requirements.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Develop and maintain baseline schedules using Primavera P6.</li><li>Create WBS structures, activity sequencing, resource loading, S‑curves, and histograms.</li><li>Prepare 2‑week, 4‑week, and 6‑week look‑ahead programs.</li><li>Update schedules weekly/monthly and analyze progress vs. plan.</li><li>Identify variances, assess critical path impacts, and prepare planning reports and dashboards.</li><li>Monitor engineering, procurement, and authority approvals against schedule needs.</li><li>Maintain delay/change event registers and support Time Impact Analysis (TIA).</li><li>Support Extension of Time (EOT) submissions with schedules and as‑built data.</li><li>Coordinate closely with site teams, engineering, procurement, QA/QC, HSE, and subcontractors.</li><li>Review subcontractor schedules for alignment with the master plan.</li><li>Maintain planning documentation, revisions, and as‑built records.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor’s degree in Civil Engineering or related field.</li><li>8–10 years’ experience as a Planning Engineer (UAE preferred).</li><li>Proven experience on high‑end residential/villa or mixed‑use projects.</li><li>Strong knowledge of construction sequencing and progress measurement.</li><li>Advanced proficiency in Primavera P6 and MS Office.</li><li>Preferred Certifications</li><li>Primavera P6 Certification (required)</li><li>PSP® (AACE) – preferred</li><li>PMP® – advantage</li><li>TIA/Delay Analysis training – advantage<br><br></li></ul><strong>Additional Information<br><br></strong>Nova International General Contracting is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where all employees are treated fairly and with respect. Employment decisions are made based on qualifications, experience, and business requirements, without unlawful discrimination, and in accordance with applicable UAE labor and employment laws. All hiring and employment is subject to compliance with UAE regulatory requirements, including those relating to work permits and residency visas, where applicable.
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<p><span><strong>About Ports, Customs and Free Zone Corporation:</strong></span></p><br><p><span>The Ports, Customs and Free Zone Corporation (PCFC) was officially established in 2001, under the authority of the Dubai Government. There are a number of entities and institutions operating under its umbrella, including Port Rashid, Jebel Ali Port, Al Hamriya Port, which are managed by Dubai Ports Authority, in addition to the Department of Planning and Development - Trakhees, the Dubai Maritime Authority and the Office of the Marine Agency for Wooden Dhows, as well as the investment arm and security arm of the corporation, represented by Investment Department and Security Department.</span></p><br><br> <span>CLIENT RELATIONS</span><ul><li><span>Record, monitor and track all client enquiries, suggestions and complaints, ensuring they are addressed accurately and within established service timelines.</span></li><li><span>Provide direct support and guidance to clients in accordance with established policies, procedures and service standards.</span></li><li><span>Support the handling and resolution of client complaints, coordinating with relevant internal stakeholders to ensure appropriate and satisfactory outcomes.</span></li><li><span>Follow up on outstanding client matters and ensure that all enquiries, concerns and complaints are addressed and closed effectively.</span></li><li><span>Collect, consolidate and analyse client feedback, ensuring that key findings and insights are communicated to management and relevant section heads.</span></li><li><span>Prepare reports based on client feedback and survey results, highlighting service gaps, trends and opportunities for improvement.</span></li><li><span>Maintain and update the client database, ensuring that information is accurate, complete and appropriately categorised.</span></li><li><span>Coordinate client meetings in accordance with the approved annual visit plan, ensuring that all necessary arrangements and preparations are completed.</span></li><li><span>Support the development and implementation of action plans arising from client feedback, ensuring timely follow-up and execution of agreed actions.</span></li><li><span>Collaborate with relevant internal teams to monitor the implementation and progress of action plans and report on outcomes.</span></li><li><span>Support the implementation of client-focused initiatives and contribute to the continuous improvement of client relations and service delivery.</span></li></ul> EXPERIENCE<p><strong>Required (Minimum Experience):</strong>A minimum of two years’ experience in client relations, customer service or a related field.</p><br><p><strong>Preferred:</strong>Experience in client relationship management, complaint resolution, client engagement or service improvement, preferably within a government, semi-government or large corporate organisation.</p><br>EDUCATIONAL QUALIFICATIONS AND CERTIFICATIONS<p><strong>Required (Minimum Qualification):</strong>A bachelor’s degree in Business Administration or a related discipline.</p><br><p><strong>Preferred:</strong>Relevant professional certification in Customer Service, Customer Experience, Client Relationship Management or a related field.</p><br> </div>
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<p><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></p><br><p><span><strong>The project:</strong></span></p><br><p><span>Mace is providing project management services on a large mixed-use regeneration development in Abu Dhabi. The site will have commercial workplaces and retail units along with public realm.</span></p><br><p><span><strong>You’ll be responsible for:</strong></span></p><br><ul><li><span>Prepare and administer contracts, warranties, bonds, and licenses, ensuring compliance and formal execution.</span></li><li><span>Lead teams and cost consultants, driving behaviours that achieve KPIs and embed continuous improvement.</span></li><li><span>Manage valuations, variations, cost control, and reporting, maintaining financial integrity throughout the project lifecycle.</span></li><li><span>Oversee claims evaluation, contract completion, and certification processes, securing fair resolution and client satisfaction.</span></li><li><span>Deliver improvements in systems and processes, applying best practice and lessons learned to drive transformational change.</span></li><li><span>Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.</span></li></ul><p><span><strong>You’ll need to have:</strong></span></p><br><ul><li><span>Degree in quantity surveying or cost management, or equivalent qualification.</span></li><li><span>Professional membership (MRICS/RICS) with demonstrable ongoing development.</span></li><li><span>Strong commercial and financial acumen with proven business development expertise.</span></li><li><span>Detailed knowledge of contracts, value engineering, sustainability and stakeholder management.</span></li><li><span>Experience working in the United Arab Emirates is essential for client approval.</span></li></ul><p><span><strong>Our values</strong></span></p><br><p><span><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></p><br><p><span><strong>Client focus - Deliver on our promise: </strong>We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></p><br><p><span><strong>Integrity - Always do the right thing: </strong>We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></p><br><p><span><strong>Create opportunity - For our people to excel: </strong>We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></p><br><p><br><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></p><br><p><br><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></p><br><p><span>#LI-Onsite</span><br><span>#LI-RC1</span></p><br> </div>
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<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span><br>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span><br>We invite you to join us. Why?</span></p><br><p><span><br>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>to success in this role include:</span></p><br><ul><li><span>Coordinating intake of incoming RFPs and addendums.</span></li><li><span>Coordinating with other divisions, preparing Word, InDesign and pdf formatted documents.</span></li><li><span>Preparing pre-qualifications, maintaining usernames and passwords.</span></li><li><span>Compiling final proposals, uploading onto client portals, preparing initial GO/ NO GO documents.</span></li></ul> <br><strong>Qualifications</strong><br><p>To be successful in this dynamic opportunity, we envision that you are a <strong>recent graduate holding a Bachelor’s degree in Business Administration, or a related field</strong>, with a strong willingness to learn and develop your professional skills.</p><br><p>Please note that <strong>this position is open to UAE Nationals only</strong>.</p><br><p>KEO’s performance is founded upon <strong>integrity, results, innovation, safety, and our people</strong>. We embrace diversity and recognize its contribution to client success wherever we operate. We look forward to hearing how you can contribute to our <strong>award-winning team</strong>, and all expressions of interest will be treated with strict confidentiality.</p><br> </div>
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<p>Job Objective</p><br><p><span><span>The Executive – Technology is responsible for supporting assigned IT activities across technology operations, infrastructure, networks, databases, applications, integration, cloud, DevOps, cybersecurity, architecture, governance, and digital initiatives. The Executive contributes to operational support, technical assignments, system enhancements, and IT projects while developing practical knowledge and capabilities across multiple technology areas in accordance with approved standards, procedures, and business requirements.</span></span></p><br><p><span><span>Key Accountabilities</span></span></p><br><p><span><span>●</span></span><span><span>Support day-to-day IT operations, service requests, incidents, and assigned technical activities in accordance with approved procedures and service requirements.</span></span></p><br><p><span><span>●</span></span><span><span>Participate in the monitoring, testing, maintenance, and basic troubleshooting of IT systems, infrastructure, networks, databases, applications, and technology services, escalating complex issues to the relevant technical specialists.</span></span></p><br><p><span><span>●</span></span><span><span>Support database-related activities, including monitoring, data validation, backup checks, access-related requirements, routine maintenance, and technical documentation under the guidance of experienced team members.</span></span></p><br><p><span><span>●</span></span><span><span>Assist with network and infrastructure activities relating to servers, operating systems, connectivity, wireless services, virtualisation, system performance, and configuration documentation.</span></span></p><br><p><span><span>●</span></span><span><span>Support business applications and software solutions through requirements gathering, testing, issue investigation, implementation activities, user support, and preparation of relevant technical documentation.</span></span></p><br><p><span><span>●</span></span><span><span>Participate in application architecture and integration activities by supporting the documentation of applications, system dependencies, APIs, interfaces, data flows, integration points, and technology standards.</span></span></p><br><p><span><span>●</span></span><span><span>Support DevOps, automation, and software delivery activities, including source control, testing, deployment, release processes, CI/CD, containerisation, and basic automation using approved tools and practices.</span></span></p><br><p><span><span>●</span></span><span><span>Support cloud and platform activities, including service monitoring, access requirements, configuration, testing, utilisation monitoring, migration activities, and documentation across approved cloud and hybrid environments.</span></span></p><br><p><span><span>●</span></span><span><span>Apply cybersecurity and information-security requirements in assigned activities and support security monitoring, access reviews, vulnerability-related activities, risk assessments, compliance requirements, and reporting of identified security issues.</span></span></p><br><p><span><span>●</span></span><span><span>Participate in IT projects, system implementations, upgrades, migrations, and digital initiatives by supporting assigned activities, documentation, testing, action tracking, and coordination with relevant teams and stakeholders.</span></span></p><br><p><span><span>Support IT governance, risk, and compliance activities through the maintenance of policies, procedures, standards, technology records, audit evidence, risk information, and other required documentation </span></span></p><br> <p><span><span>·</span></span><span><span>Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering, Software Engineering, Information Systems, Cybersecurity, or related fields.</span></span></p><br><p><span><span>·</span></span><span><span>Fresh graduate or up to 1 year of relevant experience, including internships, university projects, technical placements, or practical training.</span></span></p><br><p><span><span>·</span></span><span><span>Basic academic or practical exposure to IT infrastructure, networks, databases, software development, applications, cloud technologies, cybersecurity, or related technology areas.</span></span></p><br> </div>
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<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end </span><span>services to take clients from inspiration – through conceptualization – to realization of planning, design or </span><span>project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing </span><span>to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous </span><span>communities.</span></p><br><p><br><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 </span><span>International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by </span><span>World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region </span><span>in their 2024 WA100 Survey.</span></p><br><p><br><span>We invite you to join us. Why?</span></p><br><p><br><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters </span><span>your professional development through internal global mobility and career development and does so </span><span>within a culture that supports company-wide health and well-being through on-demand counselling </span><span>services and regular workplace clinics. You will be invited to celebrate community events such as sports </span><span>days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and </span><span>benefits you will have access to a suite of policies that include hybrid working arrangements, individual </span><span>athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>We envisage success in this role to include;</span></p><br><ul><li><span>Work in liaison with colleagues and multi-disciplinary design teams</span></li><li><span>Play a role in assisting the management of projects alongside the existing team</span></li><li><span>Assists in preparing designs and reports to a high standard</span></li><li><span>Demonstrate proficiency in the use of MS office</span></li><li><span>Perform other related tasks as directed</span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that your career journey to date will </span><span>include experience from graduate level to 1 - 2 years partnered with a Bachelors Degree in an </span><span>Engineering field.</span></p><br><p><strong><span><span>Please note that this position is for UAE Nationals.</span></span></strong></p><br><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We </span><span>embrace diversity and recognise its’ contribution to client success wherever we work. We are </span><span>excited to hear how you can partner with our award-winning team and treat all expressions of </span><span>interest confidentially.</span></p><br> </div>
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<p><span><span><strong>The Role</strong></span></span></p><br>The Strategy Intern will support the delivery of strategic advisory projects through research, analysis, stakeholder mapping, and the development of client-facing materials. Working alongside experienced consultants, you will help uncover insights, monitor industry and policy developments, and contribute to recommendations that support clients across a range of sectors. This role offers valuable hands-on experience in strategy consulting, communications, and advisory services within a collaborative and fast-paced environment, while providing exposure to high-profile regional and international projects.<br> <br><strong>Primary Responsibilities</strong><br><ul><li>Conduct research on industries, markets, policy developments, competitors, and emerging trends.<br></li><li>Support the development of client presentations, reports, briefing materials, and strategic recommendations.<br></li><li>Monitor media, stakeholder activity, and relevant regional developments to support client work.<br></li><li>Assist in gathering, organizing, and analyzing information for client projects and new business opportunities.<br></li><li>Contribute ideas during team brainstorming, planning, and strategy sessions.<br></li><li>Support project coordination, logistics, and administrative tasks as required.<br></li><li>Collaborate with colleagues across different teams to deliver high-quality work in a fast-paced environment.<br> <br></li></ul><strong>Requirements</strong><br><ul><li>Bachelor’s degree in communications, Strategy, Business, Public Policy, International Relations, or a related field.<br></li><li>Must be currently based in Dubai, UAE.<br></li><li>Previous internship experience in strategy, strategic communications, management consulting, public affairs, or a related field is a plus.<br></li><li>Strong research, analytical, and problem-solving skills.<br></li><li>Excellent written and verbal communication skills in English; Arabic is a plus.<br></li><li>Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.<br></li><li>Proficiency in Microsoft PowerPoint, Word, and Excel.<br></li><li>Demonstrated interest in strategic advisory, communications, public affairs, and business transformation.<br></li><li>Eagerness to learn, collaborate, and contribute to client projects.<br> <br></li></ul><strong>What You’ll Gain</strong><br><ul><li>Exposure real client projects across the Middle East.<br></li><li>Practical experience in research, analysis, strategic thinking, and client-servicing support.<br></li><li>Mentorship from experienced consultants and strategists.<br></li><li>An opportunity to develop professional skills in a dynamic advisory and communications environment.<br></li></ul><strong>Careers at APCO</strong><br><p>Through our recruitment, hiring and retention efforts, APCO is committed to building teams to bring the best possible expertise and robust perspectives to our clients. We embrace differences in experience, viewpoint and ideas, starting with our values and extending to our behaviors, policies and practices. We aim to create a positive work experience and welcoming environment where everyone feels they belong and can thrive.</p><br><br> </div>
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<p><span><strong>Strategy</strong></span><span>• Provide daily field insights and practical recommendations to the direct supervisor to enhance</span><span>inspection quality and address operational challenges.</span><span>Operations</span><span>• Receive daily work schedules, cover assigned zones in the smart inspection system, and follow</span><span>approved inspection routes.</span><span>• Conduct field inspections across all assigned transport categories and record outcomes</span><span>directly in the smart inspection system.</span><span>• Inspect driver permits, IDs, vehicle side numbers, and plate numbers, attaching required</span><span>photo and GPS-tagged evidence.</span><span>• Conduct on-foot inspections at hotspots, including outlets and event locations, to detect</span><span>passenger smuggling and log findings in the smart inspection system.</span><span>• Issue electronic violations, attach time/GPS-stamped evidence, and complete all required</span><span>data fields.</span><span>• Conduct regular technical inspections to verify safety, roadworthiness, and compliance with</span><span>quality standards; document technical findings/defects in sTafteesh</span><span>• Detect faults affecting performance/safety, recommend corrective actions to operators, and</span><span>track closure status.</span><span>• Prepare reports for the supervisor on daily work obstacles, incidents, and field challenges.</span><span>• Follow up on vehicles and drivers across Dubai to ensure no violations exist and respond to</span><span>public complaints by inspecting offenders and preparing related reports.</span><span>• Ensure immediate uploading of all inspection attachments in the smart inspection system</span><span>after completing the shift.</span><span>• Monitor hourly rental, luxury transport, taxi, non-emergency medical transport, and tourist</span><span>transport operations for compliance with regulations.</span><span>• Conduct field inspections of rental vehicle activities as per laws, regulations, and circulars.</span><span>• Coordinate with internal and external authorities regarding lost and found items in taxis and</span><span>luxury vehicles at outlets and events.</span><span>• Coordinate with relevant authorities at event locations to support distribution plans for taxis</span><span>and luxury vehicles and ensure operational readiness.</span><span>• Supervise service delivery of buses, taxis, and limousines during events, ensuring smooth</span><span>operations.</span><span>• Monitor and inspect taxi advertisements and issue violations for non-compliance.</span><span>• Shift between areas to follow up on passenger smuggling offenders and issue fines</span><span>accordingly.</span><span>• Maintain inspection vehicles clean internally and externally.</span><span>• Perform any duties assigned by line management.</span><span><strong>Product / Process Improvement</strong></span><span>• Comply with and apply the approved inspection methodology in the smart inspection system.</span><span>• Provide daily field feedback to support continuous improvement of inspection practices and</span><span>reporting accuracy.</span><span><strong>Physical Working Conditions:</strong></span><span>• Highly field-intensive role requiring continuous outdoor presence across Emirate-wide zones,</span><span>outlets, hotspots, event venues, and transport hubs; frequent walking, vehicle-based patrol,</span><span>exposure to weather, traffic conditions, and operational environments.</span></p><br> <p><span><strong>High School Graduate</strong></span><span><strong>0 to 2+ years of experience in a related area.</strong></span></p><br> </div>
Russian hacker, Vladimir Leonidovitch Levin, attempted the biggest bank heist the world had ever seen via dial-up internet in 1994, Zia Hayat, Callsign CEO and founder, was hooked - armchair fraud became a real possibility. From this moment, Zia knew he wanted to play a part in stopping the bad guys and securing the internet for all. Founded In 2012, Callsign's mission has been to make Digital Identity simple and secure for everyone and everything. In that time, we've grown to over 250 employees, opened offices in UK and Abu Dhabi, been recognised as a WEF Global Innovator and our technology is being used by many of the world's leading financial institutions to keep millions of consumers safe.<br><br>But we aren't stopping here. The identity revolution has only just begun, and we are looking to hire the brightest and inquisitive minds to help us make every web, mobile and physical Interaction seamless and secure. If this sounds like you, lets chat.<br><br><strong>Requirements<br><br></strong>An intermediate software engineer is expected to independently be able to translate business requirements into production ready code and supporting the planning process. Intermediate engineers must be able to assist junior developers.<br><br><strong>Key Responsibilities:<br><br></strong><ul><li>Feature Development & Maintenance: Building new application features while optimizing and maintaining existing codebases</li><li>Code Quality & Reviews: Enforcing industry standards by writing clean, efficient code and reviewing peers' pull requests to maintain high-quality deliverables. Ensures services are monitored adequately</li><li>Architecture & Design: Participating in the research, system design, and implementation of architectural decisions into production code</li><li>Troubleshooting: Independently diagnosing system bugs, analyzing technical limitations, and deploying effective fixes. Participates in on-call rotation for production issues</li><li>Cross-functional Collaboration: Interacting with product managers, QA testers, and stakeholders to clarify requirements and ensure timely project delivery</li><li>Mentorship & Leadership: Guiding junior developers on the team and assisting colleagues when technical hurdles arise<br><br></li></ul><strong>Qualifications:<br><br></strong><strong>Common<br><br></strong><ul><li>Strong fundamentals of software development and computer sciences</li><li>Proficiency in at least one programming language<br><br></li></ul><strong>Back-end<br><br></strong><ul><li>Strong understanding of relational databases</li><li>Basic knowledge of non-relational databases</li><li>Hands-on experience with cloud infrastructure<br><br></li></ul><strong>Benefits<br><br></strong><ul><li>Private Premium Health Insurance</li><li>Visa costs including 1 month paid hotel stay on arrival</li><li>Annual Airfare Allowance for the home country</li><li>3 months full pay maternity leaves & 2 weeks full pay paternity leaves</li><li>25 days of annual leave + Callsign Bank Holiday (not included in holiday allowance)</li><li>Competitive Salary</li><li>Gratuity as EOSB</li></ul>
<ul><li>Architect and implement robust, scalable, and maintainable test automation frameworks that accelerate software delivery.</li><li>Develop and execute comprehensive automated test suites across various application layers (UI, API, performance) to ensure product quality.</li><li>Lead the integration of automated tests into CI/CD pipelines, enabling seamless and frequent deployments.</li><li>Collaborate with development and product teams to define test strategies and identify automation opportunities early in the SDLC.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Senior Test Automation Engineer with proven expertise in Tricentis Tosca, API automation, and CI/CD to support testing across our SAP/non-SAP platforms. You will work to design, build, and maintain scalable, maintainable, and robust automated tests aligned with business processes, integrating them into Azure DevOps.
Work Experience
▪ Minimum 6+ years of test automation experience, with at least 3+ years in Tricentis Tosca.
▪ Proven ability to work in Agile and waterfall projects.
▪ Strong knowledge in STLC and SDLC
▪ Strong hands-on experience with Azure DevOps – boards, repos, pipelines, and test plans.
▪ In-depth knowledge of API testing with Tosca and service virtualization if required.
▪ Experience with CI/CD implementation in DevOps pipelines, preferably for SAP landscapes.
▪ Working knowledge of Tricentis CIA Tool for regression optimization.
▪ Strong problem-solving, documentation, and communication skills.
Preferred:
▪ Experience in SAP Taxation systems.
▪ Familiarity with Tricentis, NeoLoad for performance testing is a plus.
▪ Familiarity with CIA (Change Impact Analysis).
▪ Understanding of tax-specific integrations.
Core Competencies:
Expert
▪ Test Automation Strategy Design
▪ CI/CD Pipeline Integration with Automation
▪ Test Framework Architecture (Hybrid, BDD, Keyword-driven)
▪ Multi-Tool Integration (e.g. Tosca, Postman)
▪ API Automation Design & Execution
▪ Performance and Security Test Integration
▪ Test Coverage Analysis & Optimization
▪ Code Review & Automation Governance
▪ Test Automation in DevOps & Agile Context
▪ Team Leadership and Mentorship
Proficient
Deliver stable and scalable automated test solutions across multiple platforms and environments.
▪ Automation Scripting (Java, Python, VBScript etc.)
▪ Modular Test Design & Reusability
▪ Data-Driven Testing
▪ Version Control Systems (Git, Azure Repos)
▪ Tosca Test Case Design & Execution
▪ Web, Mobile, and API Automation
▪ Test Result Logging & Custom Reporting
▪ Defect Logging & Triage
▪ Automation Coverage Planning
▪ Integration with Azure DevOps/Jenkins/GitLab CI
Skills
Tricentis Tosca
API automation
CI/CD</p></li></ul>
<h2 class="h5">Job description</h2>
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<p>Wood is Looking for ambitious and motivated UAE Nationals to join our Oil & Gas engineering team based in Sharjah, UAE<br> This opportunity is open to fresh graduates and experienced professionals with up to 10 years of experience who are passionate about contributing to the UAE's energy sector while developing a successful long-term career with WOOD</p><br><p>The successful candidate will work closely with multidisciplinary teams to support operational excellence, safety, project delivery, and business performance within a dynamic and highly regulated environment.</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p>Key Responsibilities</p><br><p>Support daily operations, maintenance, engineering, or project activities within oil and gas facilities.<br> Monitor operational performance and contribute to the safe and efficient execution of work.<br> Assist in planning, coordinating, and executing projects, shutdowns, and maintenance activities.<br> Prepare technical reports, presentations, documentation, and operational updates.<br> Participate in process improvement initiatives to enhance efficiency and productivity.<br> Collaborate with internal departments, contractors, and stakeholders to achieve business objectives.<br> Ensure compliance with company policies, industry regulations, and HSE standards.<br> Contribute to risk assessments, audits, inspections, and safety programs.<br> Analyze operational and performance data to identify trends and recommend improvements.<br> Participate in training, development programs, and knowledge-sharing activities.<br> Support sustainability and innovation initiatives across the business.</p><br><br>Qualifications:<br> Fresh Graduates (0-2 Years Experience) <ol> <li>Bachelor's degree or diploma in Chemical Engineering</li> <li>Internship or university project experience within the energy sector is an advantage.</li> </ol>Experienced Professionals (3-10 Years Experience) <ul> <li>Bachelor's degree in a relevant discipline.</li> <li>3-10 years of experience within Oil & Gas, Energy, Petrochemical, EPC sector</li> <li>Experience in in a similar role</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Nationality</b>
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United Arab Emirates </div>
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<strong>Job Purpose<br><br></strong>Design and deliver high-quality, intuitive, and visually engaging front-end interfaces and visual artifacts in accordance with ISA standards, quality requirements, and established design practices. Ensure the efficient and timely delivery of user-focused design solutions that effectively address client requirements and business needs, while enhancing usability, functionality, navigation, and overall user experience. Provide design guidance and support to ensure consistent, effective, and engaging experiences across new and existing airline application software.<br><br>Key Result Responsibilities<br><br><ul><li>Understands, Modals, Prototypes, Designs and Iterates the visual aspect of existing and new, complex and high-performance airline application software following end user feedback and ISA standards using recommended methodology and tools.</li><li>Works with technical staff and clients in different locations to understand problems with software and resolve them.</li><li>Plan, organize and manage tasks while providing feedback to junior design team members to best suite the demands of the projects.</li><li>Resolves customer complaints related to design and responds with suggestions for improvements and enhancements.</li><li>Participates with the development team to demonstrate software to stakeholders.</li><li>Coordinates with team lead on workload and assignments and work in agile environments.<br><br></li></ul>Key Result Responsibilities-Continued<br><br><ul><li>Provides regular status of each assigned tasks and escalate as necessary.</li><li>Provides assistance and educating to other team members in area(s) of design, design techniques, design tools and methodology.</li><li>Collaborate with the other members in identifying and improving both professional and personal skills to suit the demands of the company goals.</li><li>Learns and be acquainted to the latest technologies in the market that serves ISA’s development purposes on continuous basis.<br><br></li></ul><strong>People Management<br><br></strong><ul><li>Provides direction, coaching and guidance to team members for their career and professional development. </li><li>Creates a conducive working environment to build and sustain a performance driven, engaged, and committed team. </li><li>Ensures people management responsibilities are handled effectively in line with company procedures.<br><br></li></ul><strong>Qualifications (Academic, Training, Languages)<br><br></strong><ul><li>Bachelor’s Degree in Design, Computer Science, or a related field. </li><li>Fluent in English Language</li><li>Knowledge of design systems, user research, usability testing, interaction design, design methodology, techniques and design tools such as Photoshop, Illustrator and prototyping tools such as UXPin and InVision. </li><li>Strong in in understating clients and their business model. </li><li>Team collaboration skills and be able to handle more than one project at a time.</li><li>Proficient in MS Office.<br><br></li></ul>Work Experience<br><br><ul><li>With at least 6-8 years of experience as a User Experience Designer, using the latest methodologies and technologies.</li></ul>
<p><strong>Azure Integration Technical Architect</strong></p><p><br></p><p><strong>Company: </strong>RiDiK Pte Ltd</p><p><strong>EXP:</strong> 8 Years</p><p>Location: Dubai,UAE</p><p><br></p><p><strong>Job Summary:</strong></p><p>We’re Seeking <strong>Azure Integration Technical Architect</strong> to support our team in <strong>Dubai</strong>. This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company. If you’re someone who takes initiative, values continuous learning, and thrives in a collaborative setting.</p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p>• Lead the implementation of Azure integration solutions based on architecture designs provided by solution architects.</p><p>• Translate high-level designs into detailed technical designs and working integrations.</p><p>• Ensure integrations are built using Azure Logic Apps, Azure Functions, Service Bus, API Management, and Azure Data Factory as per standards.</p><p>• Coordinate with platform and infra teams where required.</p><p>• Act as the primary technical lead for the integration development team.</p><p>• Guide developers on implementation details, patterns, error handling, and performance considerations.</p><p>• Conduct code reviews and ensure adherence to architectural and engineering standards.</p><p>• Work closely with architects to clarify designs, raise implementation risks, and suggest improvements.</p><p>• Provide feedback from implementation perspective to influence future designs.</p><p>• Implement security controls, policies, and governance requirements defined by architects and security teams.</p><p>• Ensure secure handling of APIs, messaging, and data flows.</p><p>• Support monitoring, troubleshooting, and production issue resolution.</p><p>• Ensure proper logging, alerting, and documentation are in place.</p><p>• Maintain low-level design documents, implementation guides, and operational runbooks.</p><p>• Strong hands-on experience with Azure Integration Services - Logic Apps, Azure Functions, Azure Service Bus, API Management, Azure Data Factory</p><p>• Experience implementing RESTful APIs, messaging systems, and asynchronous integrations</p><p>• Familiarity with Azure networking fundamentals (VNETs, private endpoints, hybrid connectivity)</p><p>• Experience with CI/CD pipelines, Azure DevOps, and IaC (ARM / Bicep)</p><p><br></p><p><br></p><p><strong>About CLPS RiDiK</strong></p><p>RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries</p>
<p>ServiceNow UI/UX Consultant</p><p>Job Summary</p><p>We are seeking a creative and user-focused ServiceNow UI/UX Consultant with a strong understanding of user-centered design principles and ServiceNow user experiences. This role is ideal for someone who can bridge business requirements, user needs, and platform capabilities to deliver intuitive, accessible, and engaging digital experiences across the ServiceNow ecosystem. You will work closely with stakeholders, developers, product owners, and architects to optimize employee and customer interactions across ServiceNow applications and portals.</p><p>Key Responsibilities</p><ul><li>Design and enhance user experiences across ServiceNow applications, including Employee Center, Service Portal, Workspace experiences, Catalogs, Knowledge Management, and custom applications.</li><li>Collaborate with business stakeholders, product owners, and end users to gather requirements and understand user journeys, pain points, and usability challenges.</li><li>Create wireframes, user flows, prototypes, journey maps, and design mockups that align with business objectives and platform standards.</li><li>Configure and optimize ServiceNow user interfaces using UI Builder, Employee Center, Service Portal, Workspaces, and Next Experience capabilities.</li><li>Ensure consistency in design patterns, branding, navigation structures, and user interactions across the platform.</li><li>Conduct usability reviews, user testing sessions, and design validation activities to continuously improve the user experience.</li><li>Work closely with technical consultants and developers to ensure designs are feasible, scalable, and aligned with ServiceNow best practices.</li><li>Support accessibility, responsiveness, and performance considerations in accordance with organizational and industry standards.</li><li>Contribute to design governance, style guides, and UX standards for enterprise-wide ServiceNow implementations.</li><li>Stay informed on ServiceNow platform enhancements, UX trends, and emerging design practices.</li></ul><p>Required Experience & Skills:</p><ul><li>1 to 5 years of experience in UI/UX design, digital experience design, or ServiceNow experience design roles.</li><li>Experience designing user experiences for ServiceNow platforms, including Employee Center, Service Portal, Workspaces, or custom applications.</li><li>Strong understanding of user-centered design methodologies, information architecture, usability principles, and interaction design.</li><li>Experience creating wireframes, prototypes, user journey maps, and high-fidelity designs using tools such as Figma, Adobe XD, Sketch, or similar platforms.</li><li>Familiarity with ServiceNow UI Builder, Next Experience, Workspaces, Employee Center, and Service Portal capabilities.</li><li>Understanding of accessibility standards, responsive design principles, and mobile-first design approaches.</li><li>Ability to collaborate effectively with business stakeholders, product owners, developers, and architects in Agile delivery environments.</li><li>Strong communication and presentation skills with the ability to explain design decisions and gain stakeholder alignment.</li><li>Bachelor’s degree in Design, Human-Computer Interaction (HCI), Computer Science, Information Technology, or a related field; ServiceNow CSA certification and UX-related certifications are a plus.</li></ul><p><br></p>
<strong>Purpose<br><br></strong>The Guest Services Agent is responsible for delivering safe, efficient, and customer‑focused passenger processing services from check‑in through boarding. The role ensures accurate documentation checks, baggage acceptance, boarding control, and compliance with airline policies, airport security regulations, and aviation safety standards, while maintaining a high level of customer service and on‑time departure performance.<br><br><strong>Accountabilities<br><br></strong><ul><li>Perform a wide range of airport services (e.g. guest/baggage handling, check-in and boarding operations, tickets and boarding passes screening) to ensure high-quality services are delivered to all guests in compliance with safety, quality and operational objectives</li><li>Collaborate with handling agents by supporting in executing handling operations to ensure timely and high-quality delivery of services to guests</li><li>Support passengers with connecting flights to ensure complete and timely information are provided</li><li>Liaise with Cabin crew to ensure boarding operations are executed on-time and according to safety procedures</li><li>Execute initial security screens to ensure access to the airport is properly monitored</li><li>Receive, process and respond to daily enquiries on a wide range of services by providing timely and high-quality support to internal / external customers to meet their requirement</li><li>Receive and analyse complaints to ensure they are solved or addressed in the most effective manner</li><li>Support customers on a wide range of generic services following established policies and procedure to ensure passenger needs are met in the most effective manner</li><li>Coordinate and escalate complex or specialized enquiries to responsible teams to ensure adhoc support is provided</li><li>Work closely with supervisors to improve the execution of assigned activities</li><li>Track major customer complaints and report key issues to supervising colleagues</li><li>Interact with internal teams to ensure consistent and reliable customer service</li><li>Provide customers with dedicated support according to policies and procedures to ensure compliance to regulations and risks mitigation</li><li>Identify and highlight potential areas of improvement to support continuous improvement of service and/or operations</li><li>Proactively perform a wide range of assigned and emerging activities to ensure compliance with the established standards and procedures and high level of customer service<br><br></li></ul><strong>Education & Experience<br><br></strong><ul><li>A bachelor’s degree or a diploma in Finance, Business administration or equivalent</li><li>Minimum 2 years’ experience in an airport terminal or above-the-wing operations from an airline carrier or ground handling company</li><li>Hands-on experience in at least two Departure Control Systems (DCS) such as Amadeus, Sabre, Navitaire, Galileo, Maestro, etc.</li></ul>
<p>Al Habtour Realty has been shaping Dubai's real estate market since 1993. As we grow our digital presence across Instagram, TikTok, and LinkedIn, we're looking for a Video Editor to join our content team.</p><p><br></p><p>Position: Full-time, on-site Oud Metha, Dubai</p><p>Availability: Able to join immediately (October 1)</p><p><br></p><p><strong>What you'll do</strong>:</p><p><br></p><p>Edit short-form content (Reels, TikToks) from raw footage into polished, scroll-stopping videos</p><p>Work closely with our content and design team to bring scripts and briefs to life</p><p>Add VFX, captions, on-screen text, SFX, and B-roll to elevate every edit</p><p>Handle motion graphics, text overlays, and data visualizations for market-focused content</p><p>Turn around content on a weekly production schedule, hitting deadlines without compromising quality</p><p><br></p><p><strong>What we're looking for:</strong></p><p><br></p><p>Able to join immediately (October 1)</p><p>A strong creative eye you know how to pace a cut, pick the right beat drop, and make a video feel native to the platform, not just technically correct</p><p>Proficiency in Premiere Pro, CapCut, and/or After Effects</p><p>Strong portfolio in short-form vertical video editing (Reels/TikTok specifically, not just long-form)</p><p>Skilled in VFX, captions/subtitles, SFX, and sourcing or cutting B-roll</p><p>Comfortable with motion graphics, text animation, and basic color grading</p><p>An eye for current trends, sounds, and formats you're the kind of person who already knows what's trending before we ask</p><p>Sharp attention to detail and pacing</p><p>Comfortable taking feedback and revising quickly</p><p>Reliable under deadline pressure our content runs on a fixed weekly schedule, and late delivery holds up the entire pipeline, so time management isn't optional, it's core to the role</p><p>Bonus: experience with real estate, finance, or other data-heavy content</p><p>Able to work on-site in Dubai</p><p><br></p><p><strong>What we're offering:</strong></p><p><br></p><p>Salary: to be discussed</p><p>Company-sponsored employment visa</p><p>Standard health insurance as per UAE requirements</p><p>Flight ticket allowance as per company policy</p><p>Full-time role within a growing, fast-paced content team</p><p>Real creative ownership your work goes straight to Instagram, TikTok, and LinkedIn, not buried in revisions</p><p>Trial / Skills Assessment:</p><p><br></p><p>Shortlisted candidates may be required to complete a trial period or practical skills assessment to evaluate their skills, suitability, and ability to perform the requirements of the position before final selection.</p><p><br></p><ul><li>To apply: Send your CV and portfolio to salma@alhabtourrealty.com</li></ul>
<ul><li><p>Technical Analysis & Data Support</p><ul><li><p>Analyze source-to-target data mappings for customer, account, transaction, KYC, risk, alert, and case data.</p></li><li><p>Develop and optimize Oracle SQL/PLSQL queries, reconciliation scripts, data-quality checks, and controlled data fixes.</p></li><li><p>Troubleshoot ETL, file-transfer, API, database, and application-integration issues across upstream and downstream systems.</p></li></ul><p>Change Delivery & Testing</p><ul><li><p>Support requirement analysis, impact assessment, SIT, UAT, regression testing, release validation, and post-deployment checks.</p></li><li><p>Prepare technical specifications, test evidence, deployment plans, rollback steps, operational procedures, and handover documents.</p></li><li><p>Coordinate with Compliance, IT operations, infrastructure, database, integration, cybersecurity, and vendor teams.</p></li></ul><p>Production Support & Operations</p><ul><li><p>Provide L2/L3 technical support for AML transaction-monitoring and customer-risk platforms.</p></li><li><p>Monitor batch cycles, data feeds, alerts, cases, interfaces, application services, and database jobs.</p></li><li><p>Investigate production incidents, perform root-cause analysis, implement corrective actions, and maintain incident documentation.</p></li><li><p>Support daily AML operations while ensuring availability, data completeness, SLA adherence, and controlled issue resolution.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p> Experienced AML technical specialist capable of independently supporting a business-critical banking AML platform in a high-volume production environment. The resource must combine strong application and database troubleshooting skills with practical knowledge of AML transaction monitoring, customer risk, data integration, batch processing, testing, controlled production changes, and audit-ready documentation.
Good-to-Have Skills
· Experience in banking, financial-crime compliance, or a similarly regulated financial-services environment.
· Exposure to Oracle FCCM modules, including Transaction Monitoring, Enterprise Case Management, Customer Screening, or customer-risk assessment.
· Knowledge of Python, data analytics, cloud platforms, containerized deployments, or CI/CD practices.
· Familiarity with ITIL, change management, access controls, data privacy, operational resilience, and audit requirements.
· Strong analytical, communication, stakeholder-management, and documentation skills.
Key Deliverables *
· Complete assigned data analysis, reconciliations, defect fixes, integrations, and priority enhancements within agreed timelines.
· Deliver SIT/UAT support, deployment readiness, production validation, and clear rollback procedures for approved changes.
· Maintain current technical documentation, support runbooks, RCA records, data mappings, and knowledge-transfer materials.
· Provide structured handover and knowledge transfer to permanent support resources before completion of the assignment.
· Stabilize day-to-day AML application support and reduce the backlog of technical incidents and service requests.
Preferred Tech Stack
Oracle Database, SQL/PLSQL, Linux/Unix, shell scripting, ETL, REST/SOAP APIs, JSON/XML
Tools / Platforms
ServiceNow, JIRA, Confluence, Git/GitHub, Postman, SQL Developer, scheduling and monitoring tools </p></li></ul><br><p>Skills
Oracle Database
SQL/PLSQL
AML transaction monitoring</p>
<h2 class="h5">Job description</h2>
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<span>• To provide professional service to the customers, in terms of accurately recording and organizing quality repair and maintenance services so as to enhance customer retention and after sales revenue giving professional advise to customers on current and future maintenance needs<br>Responsibilities:<br>Functional Roles and Responsibilities<br>• Receive and greet customers, discuss servicing/ repair needs, guide them on assessment & repair of problems/ faults and service requirements based on manufacturer recommendation and when agreed to record the requirement correctly on job card to avoid any ambiguity effecting the quality of repair.<br>• Explain to the customer contents of the job, its value and cost involved. After obtaining confirmation prepare clear and unambiguous work instruction for the technician to carry out the job and keep in constant touch to ensure that work is progressing in proper manner.<br>• Organize inspection upon completion of the job to ensure the quality of the job meets the prescribed standard and to satisfy the customer that the job has been carried out as desired.<br>• Deliver the vehicle in most courteous manner once the job has been completed to the entire satisfaction of the customer and authorities of the workshop so as to ensure continuity of business.<br>• Establish healthy and profitable relationship by proactively communicating and following up with the existing as well as prospective customer on performance of their cars and if they require any service attention so as to consolidate and enhance the customer base.<br>• Keep the customers constantly posted on the status of the back order parts, their actual date and time of arrival to assure customer of the company’s genuine interest in sorting out his problem so as retain customer’s confidence.<br>• Keep customers periodically informed about the work progress and deliver vehicles after collecting the repair charges / LPO/ IPO.<br>• Up sell new accessories, service packages, additional service and participate actively in service campaign.<br>• Upgrade product knowledge through web based training and class room training.<br>• Establish cordial relation with customers and workshop staff.<br>• Follow up on Work In Progress (WIP) targeting closer in 30 days.<br>• Follow-up with customers on long pending vehicles for taking delivery.<br>Qualifications:<br>Education/Certification and Continued Education<br>• Vocational qualification in automotive trade or<br>• Diploma in Automobile Engineering or graduate<br>Years of Experience<br>• 2 -5 years experience in automotive trade</span> </div>