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<ul><li><p>Process and coordinate <strong>sales orders, deliveries, and export shipments</strong> from order confirmation to completion.</p></li><li><p>Liaise with <strong>customers, suppliers, delivery drivers, and transport companies</strong> to ensure timely and accurate deliveries.</p></li><li><p>Prepare and maintain <strong>export documentation, shipping records, delivery documents, and related paperwork</strong>.</p></li><li><p>Follow up with customers to confirm <strong>sales orders, delivery schedules, and order requirements</strong>.</p></li><li><p>Prepare and maintain <strong>daily sales and operational reports</strong>.</p></li><li><p>Coordinate ordering and ensure the <strong>availability and timely delivery of goods</strong> to customers.</p></li><li><p>Perform accurate <strong>data entry, system updates, documentation, filing, and record maintenance</strong>.</p></li><li><p>Provide day-to-day <strong>administrative support to the Retail/Export Department</strong>.</p></li><li><p>Analyze sales and operational data to identify discrepancies, trends, and required actions.</p></li><li><p>Maintain accurate records in <strong>SAP</strong> and ensure timely processing of relevant transactions.</p></li><li><p>Use <strong>Advanced Excel</strong> for reporting, data analysis, reconciliation, and tracking.</p></li><li><p>Ensure compliance with <strong>export regulations, processes, documentation, and company procedures</strong>.</p></li><li><p>Perform other duties related to sales coordination, export operations, and administration as required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Education:</strong> Intermediate or equivalent qualification; Diploma/Bachelor’s degree is an advantage.</p></li><li><p><strong>Experience:</strong> Minimum <strong>3 years of experience in Export Coordination, Sales Coordination, Logistics, or Order Processing</strong>.</p></li><li><p>Strong knowledge of <strong>export regulations, shipping processes, and export documentation</strong>.</p></li><li><p><strong>Hands-on SAP experience</strong> is required.</p></li><li><p>Strong <strong>Advanced Excel</strong> skills, including reporting, data analysis, lookups, PivotTables, and reconciliations.</p></li><li><p>Valid <strong>UAE Driving License</strong> preferred. </p></li><li><p>Excellent <strong>communication and coordination skills</strong> with customers, suppliers, drivers, and logistics partners.</p></li><li><p>Strong <strong>planning, organization, time management, and follow-up skills</strong>.</p></li><li><p>High attention to detail with strong accuracy in documentation and data processing.</p></li><li><p>Ability to <strong>multitask, prioritize workloads, work independently, and perform under pressure</strong>.</p></li><li><p>Professional, proactive, and customer-focused attitude.</p></li></ul>
<strong>About Us<br><br></strong>talabat is the leading food and grocery delivery platform across the MENA region, serving customers in 9 countries. Our mobile apps are the primary interface for hundreds of thousands of daily orders — and the engineering behind them directly shapes how millions of people eat, shop, and experience convenience. We're part of the Delivery Hero network spanning 50+ countries.<br><br><strong>Job Description<br><br></strong><strong>About this role:<br><br></strong>We're looking for a Mobile Engineering Manager to lead one of our mobile engineering teams building the talabat consumer experience on iOS and Android. You'll own the delivery of features that millions of users interact with daily — from discovery and ordering to real-time tracking and payments.<br><br>This is a hands-on leadership role. You won't be writing code daily, but you'll be close enough to the codebase to make informed architectural decisions, unblock your engineers, and maintain high technical standards. You'll lead a team of 6–10 mobile engineers and partner closely with product, design, and backend teams.<br><br>We practice eXtreme Programming (XP) principles — including pair programming, TDD, and continuous delivery. If you haven't worked in an XP environment before, that's fine — what matters is that you believe quality enables speed and you're excited to lead in this way.<br><br><strong>What You'll Do<br><br></strong><ul><li>Lead a team of 6–10 mobile engineers (iOS and Android) through planning, building, and shipping customer-facing features</li><li>Own mobile release quality — drive testing strategy, monitor crash rates and performance metrics, and maintain release cadence</li><li>Partner with product managers and designers to shape what gets built, balancing user impact with technical feasibility</li><li>Make architectural decisions on mobile patterns (modularisation, dependency injection, reactive patterns, navigation architecture)</li><li>Coach and develop engineers through regular 1:1s, pairing sessions, and career development conversations</li><li>Manage cross-team dependencies with backend, platform, and infrastructure teams</li><li>Contribute to mobile engineering standards and practices across talabat<br><br></li></ul><strong>What Success Looks Like<br><br></strong><strong>By 90 days</strong>: You understand the mobile codebase, the team's delivery rhythm, and key stakeholder relationships. You've completed 1:1s with every team member and have a clear picture of strengths and growth areas.<br><br><strong>By 6 months</strong>: Your team is shipping incremental value consistently. You've measurably improved at least one dimension of team health — whether that's cycle time, test coverage, onboarding speed, or engineer satisfaction.<br><br><strong>By 12 months</strong>: You've shaped the technical roadmap for your area, developed at least one engineer toward their next career milestone, and established yourself as a trusted partner to product and design leadership.<br><br><strong>Qualifications<br><br></strong><strong>You must have<br><br></strong><ul><li>6+ years of hands-on mobile engineering experience (iOS, Android, or cross-platform)</li><li>2+ years leading and managing mobile engineering teams (hiring, performance, career development)</li><li>Deep understanding of mobile app architecture — you can evaluate trade-offs between native vs cross-platform, modular vs monolithic, and different state management approaches</li><li>Experience shipping mobile apps at scale (100K+ DAU) with a focus on performance, reliability, and user experience</li><li>Strong automated testing mindset — you believe in CI/CD for mobile and have driven testing culture in a team</li><li>Experience with mobile release management, feature flagging, and gradual rollouts</li><li>Comfort working in a fast-paced, iterative environment where priorities shift based on customer data<br><br></li></ul><strong>Bonus If You Have<br><br></strong><ul><li>Experience with XP practices (TDD, pair/mob programming, trunk-based development)</li><li>Familiarity with Domain-Driven Design (DDD) or event-driven architecture</li><li>Experience with Swift/SwiftUI and Kotlin/Jetpack Compose specifically</li><li>Background in e-commerce, delivery, or marketplace mobile apps</li><li>AWS or cloud platform experience</li><li>Experience working across time zones or with distributed teams<br><br></li></ul><strong>This role is for you if...<br><br></strong><ul><li>You get energy from growing engineers, not just shipping code</li><li>You care about mobile craft — smooth animations, fast launch times, accessible interfaces</li><li>You're comfortable making technical calls even when the data is incomplete</li><li>You want to lead at a company where mobile IS the product, not an afterthought<br><br></li></ul><strong>This role is NOT for you if...<br><br></strong><ul><li>You want a pure people-management role with no technical depth</li><li>You prefer stable, slow-moving environments with long planning cycles</li><li>You're not comfortable with pair programming or collaborative coding practices<br><br></li></ul><strong>Additional Information<br><br></strong><strong>Your career growth path:<br><br></strong>Talabat Operates a Structured Career Framework With Clearly Defined Levels For Engineering Leaders. As a Mobile Engineering Manager, You'll Enter An Established Progression That Rewards Growing Impact, Strategic Ownership, And People Leadership<br><br><strong>Engineering Manager</strong> — You lead a single team, own delivery and people development, and build the engineering culture within your squad. Your direct impact is at the squad and domain level.<br><br><strong>Senior Engineering Manager</strong> — You lead multiple teams or a full domain. You set technical direction across squads, grow the next generation of managers, and own domain-level strategy with a longer planning horizon.<br><br><strong>Engineering Director</strong> — You lead engineering across a tribe or multiple domains. You define technical vision, partner with senior business leaders, and are accountable for quality and delivery at scale.<br><br><strong>Senior Engineering Director </strong>— You lead engineering across multiple tribes or an entire product line. You shape company-wide technical strategy, build director-level talent, and represent engineering at the executive level.
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<p><span>Abu Dhabi Global Market Courts (ADGM Courts) are the common law courts of Abu Dhabi’s International Financial Centre, Abu Dhabi Global Market (ADGM). ADGM Courts are comprised of a Court of First Instance and a Court of Appeal. The Court of First Instance hears and determines civil and commercial claims or disputes falling within Article 13 of ADGM’s Founding Law, Abu Dhabi Law No.4 of 2013 (as amended by Law No.12 of 2020). These include disputes involving ADGM’s entities and those which parties agree in their commercial contracts are to be submitted to ADGM Courts. The Court of Appeal hears appeals from judgments of the Court of First Instance. The Senior Case Manager plays a critical leadership role within ADGM Courts, overseeing the effective management of the Court’s caseload while leading and developing a team of Case Managers. Building on the core responsibilities of case management, this role is responsible for supervising registry operations, ensuring the consistent delivery of high-quality client services, and driving continuous improvement across systems, processes, and team performance. The Senior Case Manager acts as a senior point of contact for complex and escalated matters, working closely with the Registrar, Judges, legal representatives, and internal stakeholders. The role also contributes to the strategic development of ADGM Courts through data-driven insights, operational enhancements, and leadership of key initiatives.</span></p><br><p><span>Operational Responsibilities </span></p><br><p><span>• Oversee case allocation across the team, ensuring balanced workloads and appropriate prioritisation </span><br><span>• Monitor case progress and quality, stepping in to resolve escalations and remove blockers </span><br><span>• Ensure all case handling complies with internal policies, legal frameworks, and regulatory requirements </span><br><span>• Oversee the day-to-day operations of ADGM Courts’ eCourts Platform, ensuring efficiency, accuracy, and compliance </span><br><span>• Ensure consistent application of ADGM Court Procedure Rules across all casework </span></p><br><p><span>Team Leadership & Management</span></p><br><p><span>• Lead, manage, and develop a team of Case Managers, ensuring high performance and accountability </span><br><span>• Allocate caseloads strategically, balancing workload, complexity, and team capability </span><br><span>• Conduct regular performance reviews, 1:1s, and development planning• Provide coaching, mentoring, and technical guidance to enhance team capability </span><br><span>• Foster a collaborative, professional, and high-performing team culture </span><br><span>• Identify resource gaps and support recruitment, onboarding, and training of new team members </span></p><br><p><span>Case Management Excellence </span></p><br><p><span>• Maintain oversight of case progression, ensuring timelines, quality standards, and KPIs are consistently met </span><br><span>• Review complex filings, procedural issues, and case developments, providing direction where required </span><br><span>• Ensure effective management of evidence, hearing bundles, and case documentation </span><br><span>• Oversee responses to stakeholder enquiries, ensuring consistency and professionalism Stakeholder & Relationship Management • Act as a senior liaison for Judges, legal representatives, litigants, and internal stakeholders </span><br><span>• Manage escalations and resolve complex issues with sound judgment and professionalism </span><br><span>• Build and maintain strong relationships with the legal profession and ADGM stakeholders </span><br><span>Systems, Innovation & Continuous Improvement </span><br><span>• Lead enhancements to the eCourts Platform in collaboration with IT teams</span><br><span>• Oversee testing, implementation, and optimisation of system upgrades and releases</span><br><span>• Identify trends, inefficiencies, and risks, and implement solutions to improve service delivery </span><br><span>• Drive the development and standardisation of templates, manuals, and processes </span><br><span>Reporting, Strategy & Governance </span><br><span>• Oversee preparation of dashboards, KPI reports, and management information </span><br><span>• Provide insights and recommendations to the Registrar and senior leadership </span><br><span>• Support strategic planning, budgeting, and performance tracking </span><br><span>• Contribute to business continuity planning, risk management, and compliance initiatives</span></p><br><p><span>Education </span><br><span>• Bachelor’s degree in law Work Experience </span><br><span>• 10–12+ years’ experience in a law firm, court system, corporate legal/compliance department, or similar environment </span><br><span>• Demonstrated experience managing and leading a team is essential </span><br><span>• Proven experience overseeing complex casework and operational delivery </span><br><span>• Strong experience in driving process improvements and managing digital platforms </span><br><span>• Advanced IT and document management system expertise </span><br><span>Skills </span><br><span>• Strong leadership and people management capability </span><br><span>• Excellent stakeholder management and influencing skills</span><br><span> • Exceptional organisational, analytical, and problem-solving abilities </span><br><span>• Advanced drafting and reporting skills • Ability to operate at both strategic and operational levels </span><br><span>• High level of discretion, judgment, and professionalism </span><br><span>Desirable </span><br><span>• Previous experience in the UAE </span><br><span>• Exposure to a common law system </span><br><span>• Experience within financial services or an international court environment</span></p><br><br>The ADGM Courts support ADGM with a fully independent common law framework to adjudicate civil and commercial disputes. The ADGM Courts’ regulations and supporting rules enshrine ADGM’s legal framework of the direct application of English common law, making it the first jurisdiction in the Middle East to adopt a similar approach to that of Singapore and Hong Kong. </div>
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<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 57th largest global architecture firm and the #1 Firm in the Middle East Region in their 2023 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards, mentoring and coaching programs and extensive in-house on demand learning courses. </span></p><br> <br><strong>Responsibilities</strong><br><p><span>Our newest opportunity is for a talented <strong>Resident Engineer</strong> </span><span>to join our multidisciplinary team in Abu Dhabi, supporting the delivery of a prestigious waterfront residential development comprising luxury villas and premium residential communities.</span></p><br><p><span>The successful candidate will be responsible for managing day-to-day construction supervision activities, ensuring works are executed in accordance with approved drawings, specifications, contract requirements, quality standards, safety requirements and project objectives.</span></p><br><p><span>Working as part of the Consultant supervision team, the Resident Engineer will act as the primary site representative, coordinating with contractors, subcontractors, design teams and project stakeholders to ensure successful project delivery from construction through to handover.</span></p><br><p><span>The ideal candidate will have extensive experience delivering luxury residential, villa, waterfront, hospitality or large-scale mixed-use developments within a consultancy supervision environment.</span></p><br><p><span>The RE will be responsible for managing the technical and engineering aspects of the project. You will ensure that the project is completed on time, within budget, and to the highest quality standards. The RE will supervise day-to-day construction activities, ensuring adherence to design, specifications, safety standards, and regulatory requirements.</span></p><br><p><span>We envisage success in this role to include:</span></p><br><span>Construction Supervision</span><ul><li><span>Managing daily site supervision activities and ensure construction works are executed in accordance with approved IFC documentation, specifications and contractual requirements.</span></li><li><span>Acting as the primary point of contact between the Consultant, Contractor, Client and project stakeholders.</span></li><li><span>Monitoring contractor performance, progress, workmanship and compliance with project requirements.</span></li><li><span>Conducting regular site inspections and ensure works are delivered to the required quality standards.</span></li><li><span>Reviewing construction activities, identify issues and coordinate timely resolution.</span></li><li><span>Ensuring compliance with approved method statements, inspection and test plans (ITPs) and project procedures.</span></li><li><span>Monitoring site activities to ensure compliance with health, safety and environmental requirements.</span></li></ul><span>Technical Coordination</span><ul><li><span>Coordinating with discipline engineers, contractors and specialist subcontractors to resolve technical issues.</span></li><li><span>Reviewing contractor submissions including shop drawings, material approvals, RFIs and technical proposals.</span></li><li><span>Ensuring construction activities align with approved design intent.</span></li><li><span>Reviewing and respond to technical queries and site instructions.</span></li><li><span>Coordinating inspections, testing and commissioning activities.</span></li><li><span>Supporting resolution of design changes, variations and construction challenges.</span></li></ul><span>Quality & Compliance</span><ul><li><span>Monitoring contractor compliance with project specifications, quality standards and approved documentation.</span></li><li><span>Reviewing inspection requests, test results, non-conformance reports and corrective actions.</span></li><li><span>Ensuring defects and outstanding works are identified, recorded and closed.</span></li><li><span>Supporting the QA/QC team in maintaining project quality standards.</span></li><li><span>Monitoring material approvals, workmanship and installation quality.</span></li><li><span>Ensuring accurate site records are maintained throughout construction.</span></li></ul><span>Progress Monitoring & Reporting</span><ul><li><span>Monitoring contractor progress against approved programmes and milestones.</span></li><li><span>Attending progress meetings and provide updates on construction status, risks and issues.</span></li><li><span>Preparing daily site reports, progress reports and technical observations.</span></li><li><span>Maintaining accurate records of inspections, instructions, approvals and project correspondence.</span></li><li><span>Supporting project completion, handover, snagging and Defects Liability Period activities.</span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include at least 15 years work experience partnered with a Bachelor Degree in Civil Engineering. </span></p><br><p><strong><span>Experience in large community buildings projects in UAE will be preferred.</span></strong></p><br><p><strong>Strong consultancy, PMC or supervision consultant experience preferred.</strong></p><br><p><strong>Experience delivering luxury villas, waterfront residential, hospitality or premium mixed-use developments.</strong></p><br><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>
<div><strong>Head of CDZ Operations- MEA</strong></div><p> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.<br> <br> <strong>Job purpose:</strong></p> <p>Manage the MEA CDZ Operations including Business Process Optimization with the aim to continuously improve quality and productivity of the Team minimizing the exposures as per global guidelines and KPI's.</p> <p><strong><br> DHL Global Forwarding has an opening Head of CDZ Operations- MEA in Dubai, United Arab Emirates. Join us in connecting people and improving lives!</strong><br> <br> <strong>In this</strong> <strong>Head of CDZ Operations- MEA position</strong></p> <p><u><br> </u><strong>Apply First choice methodology in the day-to-day Operations:</strong></p> <ul> <li>Reviewing existing processes and workflows. (including CDZ Specific SOPs)</li> <li>Identifying inefficiencies, bottlenecks, errors, and rework.</li> <li>Develop plans to improve the way work is done</li> <li>Introduce best practices across the region.</li> <li>Drive projects that improve productivity, quality, and customer service.</li> <li>Ensuring processes are followed consistently.</li> <li>Improving the quality of service delivered to customers.</li> <li>Working with different teams to implement improvements.</li> <li>Monitoring performance.</li> <li>Ensuring all improvements align with company policies and strategic objectives.</li> </ul> <p><strong>Conceptualize, design, refine and implement Ops Process & Performance programs and define new </strong><strong>programs for the region.</strong></p> <ul> <li>Developing a Root Cause Analysis process for customs errors.</li> <li>Introducing AI or automation tools to reduce manual work.</li> <li>Standardizing customs processes across multiple countries.</li> <li>Designing a Customs Quality Assurance Program</li> <li>Proactively manage and reduce exposures like:</li> </ul> <ol> <li> Customs, Port / Apt, Health, S/L, Handling Centres & other authorities and record all</li> <li> key milestones and eliminate all exposures such as Customs Bond, Bank Guarantee,</li> <li> Cash Bond, Temp Imports, Repair and Return, Demurrage, Detention, Container</li> <li> Deposits, Pre Clearance, payment process to customs when required etc</li> </ol> <p><strong>Develop business processes to analyze and evaluate performance data, process controls, quality and timeliness of program deliverables, and workforce planning</strong>.</p> <ul> <li>Monitor operational IKO performance and identify trends.</li> <li>Measure service quality and process compliance.</li> <li>Ensure key controls are in place to reduce errors and risks.</li> <li>Track whether projects and initiatives are delivered on time</li> </ul> <p><strong>Oversee implementation program for CDZ standalone and Network files.</strong></p> <ul> <li>Ensure initiative are implemented effectively across the region.</li> <li>Measure and evaluate the success of implementation process.</li> <li>Identify gaps, inefficiencies, and improvement opportunities</li> </ul> <p><strong>Digital transformation:</strong></p> <ul> <li>Lead the Digital Transformation Journey in MEA implementing the global initiatives</li> <li>Training</li> <li>Ensure that it is implemented and monitored (conducting spot check audits)</li> </ul> <u> </u> <p><strong>Global customs Policy management:</strong></p> <ul> <li>Lead the Digital Transformation Journey in MEA implementing the global initiatives.</li> <li>Training</li> <li>Ensure that it is implemented.</li> <li>Monitor Self-assessment questionaries is complete once a year</li> <li>Monitor and audit action plans</li> </ul> <p><strong>Training:</strong></p> <ul> <li>Asses CDZ Operation staff knowledge and identify possible gaps.</li> <li>Provide project sheet (name, surname and country) of training topic required per staff member with timelines and on when and who will provide inhouse training.</li> <li>Prepare training material accordingly and save in MEA CDZ folder.</li> <li>Prepare training schedule attendance register for sign off.</li> <li>Where in-house training is lacking, approve appropriate vendor training with HR and country managers.</li> <li>Could be required to give face to face training in country.</li> </ul> <p><strong>Key project role out and management</strong></p> <ul> <li>Create detailed project plans and schedules.</li> <li>Estimate the people, time, budget, and tools needed to complete a project.</li> <li>Define key milestones and deadlines.</li> <li>Assign responsibilities and track deliverables.</li> <li>Monitor progress and address any delays or risks.</li> <li>Keep stakeholders informed of project status.</li> <li>Measure results and evaluate whether the project delivered the expected benefits.</li> <li>Capture lessons learned and identified further improvement opportunities.</li> </ul> <p><strong>Prepare staff for audit readiness</strong></p> <ul> <li>Set up prep meetings to go through the audit criteria</li> <li>Training.</li> <li>Monitor audit findings and finalise outcome feedback with the team</li> <li>Keep stakeholders informed of project status.</li> </ul> <p><strong>CDZ specific Newsletter creation</strong></p> <ul> <li>Knowledge of product and related processes in Freight Forwarding and</li> <li>In-depth Financial experience particularly in a Freight Forwarding and Logistics environment</li> <li>Strong strategic orientation in combination with ability to work on hands on basis</li> <li>Strong analytical skills</li> <li>Strong results orientation by prioritizing impact against input</li> <li>Collaboration & communication skills and information sharing</li> <li>Masters the Change Management process</li> <li>Cross-cultural competence</li> <li>Relevant experience in African logistics market</li> <li>Strong project and program management skills</li> </ul> <p><strong>Now, here is what we need from you! </strong></p> <ul> <li>Knowledge of product and related processes in Freight Forwarding and</li> <li>In-depth Financial experience particularly in a Freight Forwarding and Logistics environment</li> <li>Strong strategic orientation in combination with ability to work on hands on basis</li> <li>Strong analytical skills</li> <li>Strong results orientation by prioritizing impact against input</li> <li>Collaboration & communication skills and information sharing</li> <li>Masters the Change Management process</li> <li>Cross-cultural competence</li> <li>Relevant experience in African logistics market</li> <li>Strong project and program management skills</li> <li><strong>Experience:</strong> 5 years in the Freight Forwarding Industry</li> <li>5 years business process management or finance experience, preferably in Logistics industry</li> <li><strong>Education:</strong> University degree holder</li> <li>Professional qualification/certification in Logistics/Finance/Business preferred</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>
<div><br></div><div><strong><font size="6">Regional HSQE Manager - IP</font></strong></div><p> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><strong>Job Purpose:</strong></p> <p>As a Regional HSQE Manager at DHL Industrial Projects, you will be a key figure in driving and maintaining Regional HSQE initiatives across the Middle East & Africa Region. This role requires a strategic and operational approach to ensure compliance with international and local HSQE standards, promoting a culture of safety excellence and environmental responsibility.</p> <p><strong><br> DHL Global Forwarding</strong> has an opening <strong>Regional HSQE Manager - IP</strong><strong>,</strong> <strong>Dubai</strong><strong>, United Arab Emirates. </strong>Join us in connecting people and improving lives!<br> <br> <strong>In this Regional HSQE Manager - IP position </strong></p> <ul> <li>Lead the implementation of global HSQE initiatives, adapting strategies to regional specifics while aligning with Global HSQE’s objectives.</li> <li>Ensure adherence to DHL IP HSQE policies and procedures, and compliance with international, national, and local HSQE legislation across their respective region, as applicable.</li> <li>Drive and foster the global HSQE strategy and culture amongst employees, subcontractors, vendors, and suppliers.</li> <li>Ensure all incidents are reported effectively and providing support for Incident root cause analysis with operational and leadership teams. Where necessary lead investigation teams for significant events.</li> <li>Partner with Operational Teams to ensure subcontractors are aware of and comply with DHL IP and client specific HSQE requirements through assessing and monitoring subcontractor HSQE capabilities and activities.</li> <li>Partner with sales and bid teams for HSQE input in tenders, RFQs, and sales processes.</li> <li>In collaboration with key leadership, identify and develop regional Key Performance Indicators (KPIs) to measure and enhance HSQE performance.</li> <li>Contribute to the development and management of project HSQE plans, in collaboration with teams, aligning with client and contractual requirements.</li> <li>Regular travel across assigned region to promote, monitor, and implement HSQE standards.</li> <li>Collect and analyse HSQE performance data, contributing to global KPIs and reporting systems.</li> <li>Provide expert HSQE support and guidance to regional team on company, client, and site-specific HSQE requirements and best practices.</li> <li>Collaborate with operational teams to share best practices and lessons learned in HSQE across different regions and projects.</li> <li>Identify and lead regional HSQE improvement initiatives, aligning with global standards and implement and oversee regional HSQE improvement plans.</li> <li>Establish and maintain key stakeholder relationships to drive and reinforce HSQE objectives.</li> <li>Participate in risk assessments and operational studies as per project HSQE requirements.</li> <li>Assist in the administration and implementation of HSQE training and development programs.</li> <li>Work closely with Engineering function to provide guidance, support, and expertise in the development and review, of engineering plans, ensuring they incorporate HSQE considerations throughout the life cycle of projects, whilst fostering a culture of innovation.</li> </ul> <p> <strong>Now, here is what we need from you!</strong></p><ul> <li>Champion career development within the HSQE team.</li> <li>Exemplify DHL’s commitment to HSQE Excellence, leading by example.</li> <li>Effectively communicate and promote HSQE initiatives.</li> <li>Conduct regular HSQE meetings, both virtually and in-person, across regions.</li> <li>NEBOSH (International) General Certificate or equivalent in HSQE discipline</li> <li>Certified within a recognized safety organisation (IOSH/SIA etc.)</li> <li>Recognised auditor in HSQE discipline (ISO 45001, ISO9001 or 14001)</li> <li>Recognised incident investigation certificate.</li> <li>NEBOSH National Diploma or equivalent in HSQE discipline</li> <li>Lead Auditor in ISO 45001, 14001 or 9001.</li> <li>Advanced incident investigation certificate (e.g., Kelvin TOPSET).</li> <li>Membership in a recognized safety organization (IOSH/SIA, etc.).</li> <li>Lifting Supervisors certificate.</li> <li>Rigger/Banksman certification.</li> <li>Recognised train the trainer certificate</li> <li>Minimum of 7 years’ experience in health and safety, with 3+ years in a leadership role.</li> <li>Experience in transport, lifting operations, and training delivery.</li> <li>Experience in delivering training across multiple skill levels.</li> <li>Preferred: experience in OOG/heavy transport and lifting operations.</li> <li>Working knowledge of safety management system applications</li> <li>Passionate about Health & Safety.</li> <li>Strong operational and leadership skills.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proficiency in continuous improvement methodologies.</li> <li>Skilled in stakeholder management and KPI development</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>
<br><p>The Customer Service Executive (Mandarin Speaking), reporting to the Supply Chain Manager, will be responsible for managing customer quotations, coordinating with Chinese-speaking suppliers and customers, following up on orders, and overseeing logistics to ensure timely and accurate order fulfilment. This role requires excellent communication skills in both Mandarin and English, along with strong customer service and coordination capabilities.</p><br><p><strong>Desired Candidate Profile</strong></p><p>Key Responsibilities</p><p>Quotation Management</p><ul><li><p>Prepare and submit accurate quotations to customers and distributors in a timely manner.</p></li><li><p>Liaise with the Sales team to understand customer requirements and ensure quotations reflect the correct products, pricing, and commercial terms.</p></li><li><p>Follow up on quotations to convert them into confirmed customer orders.</p></li><li><p>Maintain accurate quotation records and documentation.</p></li></ul><p>Customer & Supplier Communication</p><ul><li><p>Act as the primary point of contact for Mandarin-speaking customers and suppliers.</p></li><li><p>Communicate effectively in Mandarin and English to ensure smooth coordination across all stakeholders.</p></li><li><p>Respond promptly to customer inquiries and provide updates on quotations, orders, product availability, and delivery schedules.</p></li><li><p>Build and maintain strong relationships with customers, distributors, and suppliers.</p></li></ul><p>Logistics Coordination</p><ul><li><p>Coordinate logistics activities to ensure timely delivery of customer orders in the correct quantities.</p></li><li><p>Work closely with suppliers, freight forwarders, warehouses, and internal departments to manage shipments.</p></li><li><p>Resolve shipping and delivery issues proactively.</p></li><li><p>Ensure all shipping documentation, invoices, packing lists, and delivery documents are processed accurately.</p></li></ul><p>Order Processing & Documentation</p><ul><li><p>Process customer orders accurately in the ERP system.</p></li><li><p>Maintain complete records of quotations, orders, correspondence, and shipping documents.</p></li><li><p>Prepare reports on quotation status, order progress, and logistics performance.</p></li><li><p>Ensure timely invoicing of all outgoing goods.</p></li><li><p>Ensure customers receive invoices immediately upon dispatch.</p></li><li><p>Support the Finance team during account reconciliation by providing required documentation.</p></li><li><p>Visit key customers at least once annually to strengthen business relationships where applicable.</p></li></ul><p>Cross-functional Collaboration</p><ul><li><p>Work closely with Sales, Procurement, Warehouse, Logistics, and Finance teams to ensure efficient order</p></li></ul><p>processing and customer satisfaction.</p><ul><li><p>Coordinate internally to resolve issues related to pricing, inventory, orders, and deliveries.</p></li></ul><p>Customer Service</p><ul><li><p>Deliver exceptional customer service by resolving inquiries and complaints professionally.</p></li><li><p>Support customers with product information, order tracking, after-sales service, and issue resolution.</p></li><li><p>Ensure a positive customer experience throughout the order lifecycle.</p></li></ul><p>Candidate Profile</p><ul><li><p>Proven experience in customer service, supply chain, logistics coordination, or a similar role.</p></li><li><p>Fluency in Mandarin (Chinese) and English is mandatory (both written and spoken).</p></li><li><p>Arabic language skills are an advantage but not mandatory.</p></li><li><p>Experience working with Chinese suppliers, manufacturers, or customers is highly preferred.</p></li><li><p>Strong understanding of logistics, supply chain, import/export, and distribution processes.</p></li><li><p>Proficient in Microsoft Office (Excel, Word, PowerPoint) and ERP/CRM systems such as SAP or Salesforce.</p></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p></li><li><p>Strong organizational skills with high attention to detail.</p></li><li><p>Ability to manage multiple priorities in a fast-paced environment.</p></li><li><p>Customer-focused with strong problem-solving abilities.</p></li><li><p>Bachelor's degree in Business Administration, Supply Chain, Logistics, or a related discipline is preferred.</p></li></ul>
<p>JOB SUMMARY
The Junior Operations Executive is responsible for supporting order processing, delivery coordination, documentation, and customer service within the Supply Chain operations. This role ensures that purchase orders are processed accurately, deliveries are scheduled and monitored, and invoices are prepared and submitted on time. The Operations Executive plays a more active role in coordinating with sales, warehouse, logistics, and customers to ensure smooth and efficient distribution operations.
DUTIES & RESPONSIBILITIES
Order Processing & Fulfilment
• Review customer purchase orders for accuracy, completeness, and pricing.
• Verify stock availability in ERP before order confirmation.
• Prepare invoices, delivery notes, and upload documents to customer ERP portals.
• Monitor GRNs (Goods Receipt Notes) and follow up with sales for pending approvals.
• Coordinate with warehouse for order picking, packing, and dispatch.
Delivery & Transport Coordination
• Assign deliveries to drivers based on route optimization and load capacity.
• Track delivery progress and update customers and sales teams on status.
• Resolve issues related to partial deliveries, delays, or returned goods.
Customer Service & Issue Resolution
• Respond to customer inquiries professionally and provide timely updates.
• Coordinate with sales representatives to resolve product or delivery-related issues.
• Maintain strong relationships with customers through effective communication.
Financial & Documentation Oversight
• Submit invoices to customers, ensuring VAT and commercial terms compliance.
• Collect and reconcile payments (cash/cheques) where applicable.
• Ensure accurate scanning, filing, and sequential record keeping of all documents.
• Support financial reconciliation by coordinating with Finance.
Product Service & Support
• Support Sr. Operations Executive in dispenser/diffuser installation and servicing.
• Deliver samples and consumables as requested, maintaining accurate records.
• Assist in equipment retrieval, replacement, and disposal.
Compliance & Reporting
• Follow ERP procedures strictly, avoiding manual corrections.
• Submit weekly and monthly reports on order processing, delivery status, and collections.
• Ensure compliance with health, safety, and regulatory requirements.
General
• Provide support to the Operations Supervisor in managing day-to-day operations.
• Assist and mentor Junior Operations Executives in document handling and ERP entries.
• Perform additional duties as assigned by line management.</p><p>Academic Qualifications
• Minimum: High School Diploma or equivalent.
• Preferred: Diploma/Certificate in Business Administration, Supply Chain & Logistics, Office Management, Accounting, or Finance
Years of Experience
• 2–3 years in operations, logistics, or distribution roles.
• Experience with customer-facing coordination preferred.
Nature of Experience
• FMCG/trading company environment.
• Hands-on experience in ERP systems (e.g., SAP, Oracle, MS Dynamics).
• Exposure to distribution and order fulfilment processes.
• Coordination with sales, warehouse, and logistics teams.
Other Skills / requirement
• Strong communication skills (English required; Arabic an advantage).
• Proficiency in MS Office and ERP data entry.
• Strong organizational and multitasking skills.
• Basic problem-solving and decision-making abilities.
• Ability to work flexible hours, including weekends/holidays if required.</p>
<ol><li><p>Daily Labor Management</p></li></ol><p>Supervise and manage daily work of warehouse laborers, arrange reasonable daily work schedules, assign loading, unloading, sorting and tidying tasks. Track staff work status, standardize on-site operation behaviors, ensure daily warehouse work proceeds efficiently and orderly, and improve overall team work efficiency.</p><ol><li><p>Inventory Inspection & Management</p></li></ol><p>Conduct daily, weekly and regular inventory checks of all warehouse goods. Verify the consistency between physical inventory and system data, record inventory differences timely, sort out damaged, expired or abnormal goods. Maintain accurate and complete inventory data, ensure standardized inventory management and zero confusion of goods storage.</p><ol><li><p>Shipping & Delivery Management</p></li></ol><p>Be fully responsible for the whole process management of warehouse delivery work. Verify order information, check goods quantity and specifications before shipment, supervise goods packing and loading work. Arrange delivery plans reasonably, ensure all orders are shipped on time, follow up shipment conditions, and solve on-site delivery problems timely to avoid shipment delay and order errors.</p><ol><li><p>Warehouse Goods Safety Management</p></li></ol><p>Take charge of the overall safety of warehouse goods and working environment. Standardize goods stacking and storage standards to prevent goods damage, loss, moisture and breakage. Regularly inspect warehouse safety hazards, implement fire prevention, anti-theft and damage prevention measures, establish safety management norms, and ensure all warehouse goods are stored safely and completely.</p><ol><li><p>Daily Warehouse Operation Supervision</p></li></ol><p>Optimize daily warehouse operation processes, keep the warehouse tidy, clean and well-organized. Cooperate with sales and logistics teams to docking order demands, summarize daily warehouse work problems, put forward improvement suggestions, and continuously optimize warehouse operational efficiency and management standards.</p><p><strong>Desired Candidate Profile</strong></p><p>1,Bachelor's degree.
2,Fluent in English.
3,Prior experience in dispatch/shipping.
4,Currently residing in Dubai (International City is highly preferred).
5,Proven ability to manage labor/workers.
6,Basic computer skills.
7,Minimum of 1 year of working experience in Dubai.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking for a Project Manager who is responsible for the successful execution and delivery of assigned IRTH Contracting projects in accordance with the contract, approved scope, programme, budget, quality, HSSE and authority requirements.<br> The role has direct responsibility for organising project resources, coordinating construction activities, managing subcontractors and ensuring that drawings, materials, labour, plant, approvals and work fronts are available when required.<br> The Project Manager acts as the primary coordination point between the project execution team and the central Planning, Cost Control, Procurement, Commercial & Contracts, Design and Engineering, MEP, QA/QC and HSSE functions.<br> Private Health Insurance Performance Bonus Annual air ticket allowance Family Benefits Why Join IRTH Group?<br> At IRTH Group, we’re not just a company; we’re a family committed to building a brighter future together.<br> Guided by our core values of trust, strength, and agility, we empower individuals to thrive and succeed in a dynamic, collaborative environment.<br> We take pride in building great projects in prime locations, designed for future generations and offering exceptional value as an investor's product.<br> IRTH Group stands as a symbol of legacy, resilience, and vision.<br> Rooted in the foundation of a distinguished local family conglomerate, our privately held real estate investment platform draws strength from a heritage spanning over a century.<br> At IRTH Group, we are not just shaping the industry, we are setting the standard.<br> If you are driven by ambition, excellence, and the pursuit of legacy, this is where your journey begins.<br> Are you ready to be part of something extraordinary?<br> Project Planning and Mobilisation Review the contract, scope, drawings, specifications, programme, budget and project requirements.<br> Establish the project execution plan, organisation structure, responsibility matrix and communication procedures.<br> Coordinate mobilisation of project personnel, subcontractors, temporary facilities, permits, plant, equipment and site services.<br> Identify critical activities, long-lead items, project risks and execution constraints at an early stage.<br> Establish clear project objectives, priorities and performance expectations.<br> Ensure that required approvals, insurances, securities, permits and project documentation are in place.<br> Construction Execution Lead the day-to-day execution and coordination of the project from mobilisation through completion.<br> Ensure that works are executed in accordance with approved drawings, specifications, method statements and programmes.<br> Coordinate civil, structural, architectural, MEP and specialist works.<br> Ensure that sufficient labour, supervision, materials, plant and work fronts are available.<br> Monitor productivity, sequencing and resource utilisation and implement corrective measures where required.<br> Chair regular project progress, coordination and performance meetings.<br> Resolve site constraints promptly and escalate matters requiring senior-management intervention.<br> Prevent unauthorised work, commitments or deviations from approved project requirements.<br> Maintain accurate records of progress, instructions, changes, delays, risks and decisions.<br> Programme and Progress Management Coordinate with Planning in developing and maintaining the baseline programme, detailed schedules and look-ahead plans.<br> Monitor actual progress against contractual and internal milestones.<br> Ensure that site priorities and resource requirements are aligned with the approved programme.<br> Identify delays, critical-path impacts and emerging constraints at an early stage.<br> Develop and implement recovery measures where progress falls behind programme.<br> Ensure that reported progress accurately reflects actual site conditions.<br> Provide records and information required for delay analysis, contractual notices and extension-of-time submissions.<br> Cost and Budget Coordination Coordinate with Cost Control on project budgets, commitments, actual expenditure, forecasts and cost-to-complete.<br> Ensure that project expenditure and resource decisions remain within approved budgets and authority levels.<br> Monitor labour, material, plant and subcontractor costs and identify adverse trends.<br> Support the preparation of realistic project forecasts based on current site conditions and remaining work.<br> Implement corrective and cost-recovery measures where budget pressures or cost overruns are identified.<br> Ensure that project information required for cost reporting is complete, accurate and submitted on time.<br> Prevent unauthorised expenditure or commitments.<br> Procurement and Materials Coordination Coordinate project procurement requirements and priorities with the Projects Control Director and Procurement team.<br> Ensure that material requisitions include accurate quantities, specifications, drawings, approvals and required-on-site dates.<br> Monitor material submissions, technical evaluations, purchase orders, manufacturing, inspections and deliveries.<br> Identify long-lead materials and procurement risks at an early stage.<br> Coordinate with Design, MEP, QA/QC and Procurement to resolve technical or approval-related delays.<br> Monitor delivery schedules and escalate delays that may affect construction progress.<br> Ensure that delivered materials are properly received, inspected, stored, protected and recorded.<br> Support alternative sourcing and recovery measures where required.<br> Subcontractor Management Coordinate the mobilisation, performance and delivery of subcontractors.<br> Ensure that subcontractors provide adequate supervision, labour, plant, materials and technical resources.<br> Monitor subcontractor progress, productivity, quality, HSSE compliance and adherence to programme.<br> Ensure that subcontractors work within their approved scope and contractual requirements.<br> Identify underperformance and require corrective or recovery plans.<br> Coordinate with Commercial & Contracts, Procurement, QA/QC and HSSE regarding delays, defective work, non-compliance, back-charges or payment matters.<br> Recommend suspension, replacement or other contractual action where serious underperformance continues.<br> Verify subcontractor progress and completed work for payment-assessment purposes.<br> Commercial and Contractual Coordination Understand the project’s contractual obligations, milestones, notice requirements and payment provisions.<br> Coordinate with Commercial & Contracts regarding correspondence, valuations, variations, claims and subcontract matters.<br> Ensure that instructions, changes, delays, additional works and access restrictions are properly recorded.<br> Provide timely site records supporting contractual notices, variations, claims and extensions of time.<br> Prevent unauthorised scope changes, commitments or contractual concessions.<br> Support the measurement and valuation of completed work.<br> Assist with the timely submission and certification of interim payment applications.<br> Support the preparation, negotiation and agreement of the project final account.<br> Design, Technical and MEP Coordination Coordinate with Design and Engineering, Technical and MEP teams to ensure the timely release of coordinated construction information.<br> Monitor drawings, RFIs, technical submissions, material approvals and design changes.<br> Identify incomplete information, design conflicts and constructability issues before they affect progress.<br> Ensure effective coordination between civil, architectural, structural, MEP and specialist systems.<br> Ensure that approved design changes are communicated to all affected parties.<br> Prevent construction using superseded, unapproved or incomplete information.<br> Coordinate technical solutions that meet contractual, construction and operational requirements .<br> Quality, HSSE and Compliance Ensure that all project activities comply with approved Quality and HSSE plans.<br> Hold project personnel and subcontractors accountable for safe working practices and required quality standards.<br> Ensure that work does not proceed without approved drawings, method statements, risk assessments, permits and competent supervision.<br> Support QA/QC in preventing defects, rework and the use of unapproved materials.<br> Ensure timely closure of non-conformances, inspection findings and corrective actions.<br> Support HSSE personnel in stopping unsafe activities and implementing immediate corrective measures.<br> Ensure compliance with authority, environmental, labour-welfare and site-security requirements.<br> Promote a project culture based on safety, quality, accountability and early problem resolution.<br> Stakeholder Management and Reporting Act as the main project representative for the client, consultant, subcontractors and internal departments.<br> Maintain professional relationships while protecting IRTH Contracting’s contractual and commercial interests.<br> Provide accurate and timely reports covering progress, programme, cost, procurement, quality, HSSE and project risks.<br> Clearly identify matters requiring decisions, approvals or senior-management intervention.<br> Manage stakeholder expectations and ensure that commitments are realistic and properly authorised.<br> Escalate material delays, disputes, compliance failures and performance concerns to the Projects Director.<br> Ensure that meeting minutes, action registers and project records remain current and properly controlled.<br> Testing, Handover and Close-Out Plan and coordinate testing, commissioning, authority inspections, snagging and handover activities.<br> Ensure timely completion of as-built drawings, operation and maintenance manuals, warranties, certificates and handover records.<br> Monitor closure of outstanding works, defects and contractual deliverables.<br> Coordinate phased handover, operational readiness and transfer of completed areas where applicable.<br> Ensure the proper protection of completed works until formal handover.<br> Coordinate orderly demobilisation of personnel, temporary facilities, plant and materials.<br> Participate in project close-out reviews and document lessons learned.<br> Team Leadership Lead and coordinate the assigned project execution team.<br> Establish clear responsibilities, objectives and performance expectations.<br> Monitor team capability, workload, productivity and conduct.<br> Identify staffing, training and specialist-support requirements.<br> Coordinate site priorities with central functional departments while respecting their reporting structures.<br> Hold team members accountable for timely action, accurate reporting and compliance with company procedures.<br> Promote collaboration, professional integrity, ownership and effective communication.<br></span> </div>
<p>Guildhall is seeking a Procurement Engineer with proven experience in high-rise building projects for an iconic construction project in Dubai. The Procurement Engineer will liaise with suppliers and manufacturers to procure materials for the project, ensuring timely delivery, compliance with technical specifications, and cost efficiency.
Role & Responsibilities:
• Identify recommended suppliers/manufacturers based on project specifications for every product.
• Obtain multiple quotations for each item based on quantities provided by the Quantity Surveying (QS) department.
• Evaluate quotations and technical data sheets, then submit them to QA/QC for approval by the consultant.
• Follow up with suppliers/manufacturers on any clarifications requested by the consultant.
• Negotiate final offers post-consultant approval and place orders based on final quantities.
• Coordinate with Finance for payment methods (LC or other) and with Planning for delivery schedules.
• Liaise with suppliers/manufacturers for shipping, delivery, and timely arrival of materials on site.
• Identify and propose equivalent cost-effective products for approval if suitable.
• Supervise and guide junior buyers and oversee local procurement operations.
• Maintain high proficiency in computerized monitoring and reporting software, including Primavera or MS Project.</p><p>Candidate Profile:
• Engineering Degree in any discipline (Civil or related preferred).
• Minimum 8–10 years’ UAE experience in procurement within the construction industry.
• Strong technical or engineering background is an advantage.
• Experienced in sourcing materials from the international market.
• Knowledgeable in handling Letters of Credit (LC) and shipping procedures.
• Capable of monitoring junior buyers and managing local procurement operations.
• Excellent written and spoken English.
• Proficient in computerized monitoring/reporting tools (Primavera or MS Project).</p>
<p><br><strong>Job Purpose</strong><br></p><p>To manage and coordinate international shipping, logistics operations, and demand planning activities, ensuring</p><p>timely movement of goods, efficient inventory availability, accurate demand forecasting, customs compliance, and smooth logistics execution from origin to destination.<br><br></p><p><strong>Key Responsibilities</strong><br></p><p><strong>1. Demand Planning & Forecasting</strong><br><br></p><ul><li><p>Develop and maintain demand forecasts based on historical sales, market trends, seasonality, promotions, business requirements, and customer demand.</p></li><li><p>Coordinate with Sales, Procurement, Warehouse, Finance, and Operations teams to understand demand requirements and align supply plans.</p></li><li><p>Monitor actual demand against forecasts and identify significant variances, trends, and potential supply gaps.</p></li><li><p>Prepare short-term and medium-term demand plans to support procurement and international shipment planning.</p></li><li><p>Ensure timely availability of raw materials, packaging materials, and other required products based on forecasted demand.</p></li><li><p>Identify potential stock-outs, excess inventory, and slow-moving items and recommend appropriate corrective actions.</p></li><li><p>Continuously improve forecast accuracy by analyzing historical data, consumption patterns, and forecast variances.</p></li><li><p>Support the business in planning inventory levels while considering product shelf life, lead times, minimum order quantities, and supplier constraints.</p></li></ul><p><br></p><p><strong>2. Manage International Shipments</strong><br></p><ul><li><p>Plan, coordinate, and execute international shipments (import and export) via air, sea, and land across multiple countries.</p></li><li><p>Coordinate shipment schedules based on demand requirements, inventory levels, supplier lead times, and business priorities.</p></li><li><p>Ensure shipments are planned and executed within agreed timelines to avoid supply disruptions.</p></li></ul><p><br><strong>3</strong>. <strong>Shipping Documentation</strong><br></p><ul><li><p>Prepare, verify, and manage all relevant shipping documentation, including commercial invoices, packing lists, bills of lading, certificates of origin, and customs declarations.</p></li><li><p>Ensure accuracy and completeness of documentation before shipment dispatch.</p></li></ul><p><br></p><p><strong>4. Customs Clearance</strong><br></p><ul><li><p>Liaise with customs brokers and clearing agents to ensure smooth and timely customs clearance.</p></li><li><p>Ensure compliance with customs requirements and proactively resolve clearance issues to avoid</p></li></ul><p>demurrage, delays, and penalties.<br><br></p><p><strong>5. Vendor & Freight Forwarder Coordination</strong><br><br></p><ul><li><p>Coordinate with freight forwarders, shipping lines, suppliers, and third-party logistics providers for booking, pick-up, transportation, and delivery arrangements.</p></li><li><p>Monitor vendor and logistics partner performance and escalate recurring service issues.</p></li></ul><br><p><strong>6. Trade Compliance</strong><br><br></p><ul><li><p>Ensure compliance with international trade regulations, import/export laws, Incoterms, customs</p></li></ul><p>regulations, and company policies.</p><p><br>Ensure appropriate HS codes, country-of-origin requirements, and other regulatory documentation are maintained.<br><br><strong>7. Tracking & Monitoring</strong><br><br></p><ul><li><p>Track all international shipments and provide timely updates to internal stakeholders.</p></li><li><p>Monitor shipment milestones and proactively address delays, discrepancies, damages, or other transit related issues.</p></li><li><p>Maintain accurate shipment records and ensure timely closure of logistics activities.</p></li></ul><p><br></p><p><strong>8. Cost Optimization</strong><br><br></p><ul><li><p>Negotiate freight rates and shipping terms with vendors and logistics partners.</p></li><li><p>Analyze freight and logistics costs and identify opportunities for cost reduction and process improvement.</p></li><li><p>Optimize shipment planning by consolidating shipments and selecting the most cost-effective</p></li></ul><p>transportation modes where appropriate.<br><br><strong>9.</strong> <strong>Inventory & Supply Coordination</strong><br></p><ul><li><p>Work closely with Warehouse, Procurement, Sales, and Operations teams to align demand, inventory, procurement, and shipment plans.</p></li><li><p>Monitor inventory availability against forecasted demand and lead times.</p></li><li><p>Ensure appropriate replenishment planning to support business requirements while minimizing excess and obsolete inventory.</p></li></ul><p>Consider product shelf life and the company's fresh-product operating model while planning supply and inventory requirements.<br><br><strong>10. Reporting & Analytics</strong><br></p><ul><li><p>Prepare regular reports on demand forecasts, forecast accuracy, inventory levels, stock-outs, excess inventory, international freight costs, shipment status, delivery timelines, and carrier performance.</p></li><li><p>Analyze key logistics and demand-planning KPIs and provide actionable insights to management.</p></li><li><p>Maintain accurate planning and shipment data for management review and decision-making</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>3–5 years of hands-on experience in logistics, international shipping, supply chain, and/or demand planning.</p></li><li><p>Bachelor’s degree in Logistics, Supply Chain Management, International Trade, Business Administration, or a related field.</p></li><li><p>Strong knowledge of import/export documentation, HS codes, Incoterms, and customs clearance</p></li></ul><p>procedures.</p><ul><li><p>Practical understanding of demand forecasting, inventory planning, replenishment, and supply planning.</p></li><li><p>Strong analytical skills with the ability to interpret sales, inventory, and demand data.</p></li><li><p>Proficiency in MS Excel; experience with ERP, WMS, TMS, or demand-planning systems is preferred.</p></li><li><p>Familiarity with freight booking platforms and logistics software.</p></li><li><p>Excellent organizational, analytical, and problem-solving skills.</p></li><li><p>Ability to work independently under pressure and manage multiple shipments and priorities</p></li></ul><p>simultaneously.</p><ul><li><p>Strong communication and stakeholder-management skills.</p></li><li><p>Fluency in English; knowledge of Arabic or other regional languages is an advantage.</p></li><li><p>Experience in the FMCG, food manufacturing, fresh food, or perishable products industry will be an added</p></li></ul><p>advantage.</p>
???? We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We built Aikido to change that. Aikido builds developer-first security products that reduce real risk without getting in the way of shipping software. We focus on what actually matters and automate the rest. We’re taking on legacy security tools teams have been stuck with, and we’re winning. If you want to help us take market share and build products developers actually enjoy using, you’re in the right place. Founded in 2022 by third-time founders, Aikido has $85M in the bank and a long runway ahead. We’re building toward self-securing software. Join an all-star team. Take real ownership. Push boundaries. Build things that matter.<br>As our Customer Success Engineer in the MENAT region, you’ll be a crucial bridge between our customers and Aikido Security’s platform, driving adoption, ensuring value realization, and protecting against churn. Your role focuses on helping customers unlock the full potential of Aikido while addressing and resolving any challenges they face. Responsibilities Engage with 'accounts at risk' to prevent churn. Drive product adoption and maximize customer value. Escalate complex issues. Debug and resolve workflow issues. Drive onboarding and deployment for new clients. Deliver training sessions to customer teams. Share customer insights with the product team. Senior profile with prior experience in customer success, technical account management, or a similar role. Tech-savvy, with the ability to debug and investigate technical workflows. Strong communication and proactive, with a "get stuff done". Comfortable working independently and managing multiple priorities. Fluent in English. What you can expect Short decision lines. Big ownership. Shape the projects that matter and ship fast. Grow as fast as we do. Take on more, own more, and carve out your own path. Top-tier tech pay and equity. High trust, strong values, zero corporate BS. Flexibility in working hours. A company that sticks to its values in an open and informal atmosphere. We hire for talent, drive, and potential. Everything else is noise.
Company Description IFFCO Group is a multinational fast-moving consumer goods (FMCG) company headquartered in the United Arab Emirates, established in 1975. The group manages leading brands such as London Dairy, Tiffany, Noor, Rahma, Al Baker, Hayat, and Savannah, and operates 95 facilities across 50 countries. With over 80 brands available in more than 100 markets, IFFCO serves consumers across the Middle East, Africa, Europe, Asia, and the Americas. Its diverse portfolio spans impulse foods, culinary products, oils, beauty, agri business, packaging, and sales and distribution. Guided by its vision to be the preferred provider of sustainable value-added products and services, IFFCO focuses on delivering consistent value to customers worldwide.<br>Role Description The Warehouse Associate is a full-time, on-site role based in Dubai. This role is responsible for receiving, unloading, and checking incoming goods, ensuring items are stored safely and accurately within the warehouse. The Warehouse Associate will pick, pack, and prepare orders for shipment, maintain organized inventory and storage areas, and assist with regular stock counts. Daily tasks include operating material-handling equipment such as forklifts and pallet jacks, following safety and quality standards, and updating basic warehouse documentation or systems. The role also involves collaborating with supervisors and team members to meet operational deadlines and support smooth warehouse workflows.<br>Qualifications<br> Proficiency in shipping and receiving processes, including verifying documentation and inspecting goods for accuracy and quality. Experience with packing and order preparation, ensuring items are correctly labeled, packaged, and ready for dispatch. Ability to safely unload trucks and containers, handle goods of varying sizes and weights, and organize materials in designated areas. Skilled in forklift operation and pallet jack use, with adherence to equipment safety guidelines and warehouse traffic rules. Basic numerical and record-keeping skills to support inventory control and stock checks. Ability to follow standard operating procedures and health and safety regulations in a warehouse environment. Strong teamwork, communication, and time-management skills to work effectively in a fast-paced setting. Prior experience in warehouse, logistics, or FMCG operations is an advantage. High school diploma or equivalent is preferred.
About German Tech Machinery<br>Since 2010 we have supplied and serviced industrial woodworking and packaging machinery across the Middle East. We represent leading European manufacturers — including Weinig, Holz-Her, Martin, Lamello and Mahr — and support customers in the UAE, Kuwait, Bahrain and Oman with machine sales, spare parts, installation, commissioning and after-sales service.<br>We are a team of around 22 people based in Ras Al Khor Industrial Area, Dubai. Small enough that you will know everyone's name and deal directly with management. Established enough that the machines you help move are six-figure capital equipment going into serious production facilities.<br>The role<br>We are looking for a **Logistics Coordinator cum Admin Assistant** to own the movement of goods into and out of our business, and to support the wider team administratively.<br>You will be the person who knows where every shipment is. Machines, spare parts and consumables arrive from European manufacturers and go out to customers across the GCC. You will coordinate that flow end to end — working with suppliers, freight forwarders, customs brokers, and our sales, service and finance teams.<br>This is a role with visible impact. When a machine arrives on schedule and clears customs without a problem, that is you. When a customer's production line is waiting on a spare part, you are the one who gets it there.<br> What you will do<br>**Logistics coordination**<br>- Track shipments from European suppliers from dispatch through to arrival- Coordinate with freight forwarders, shipping lines and customs brokers- Prepare and verify shipping and import documentation- Arrange customs clearance and inland transport- Schedule and confirm customer deliveries with the sales and service teams- Maintain accurate records of goods in transit and keep colleagues updated on delivery dates<br>**Administration**<br>- Prepare and manage sales quotations, reports and data records in Excel- Support HR, sales, finance and management with administrative tasks- Maintain documentation and filing<br>What we are looking for<br>**Essential**<br>- Experience in logistics coordination, shipping or supply chain — ideally within a trading, distribution or equipment business- Working knowledge of shipping documentation and transportation coordination- Strong Microsoft Office skills, particularly **Excel** — you should be comfortable building and maintaining quotations, reports and data records, not just opening a spreadsheet- Clear written and spoken English, and the confidence to coordinate directly with suppliers, forwarders, customers and colleagues- Well organised and accurate, able to keep several shipments moving at once without losing track of any of them- Willing and able to take on hands-on warehouse duties during the initial phase, including regular physical handling of goods<br>**Advantageous**<br>- Knowledge of UAE import and export procedures and customs documentation- Experience with machinery, industrial equipment or other technical products- Additional languages, particularly German or Arabic<br>What we offer<br>- A permanent, full-time position with a company established in Dubai since 2010- Employment visa and medical insurance as per UAE law- Direct working relationship with management — short decision paths, and improvements you suggest actually get implemented- Genuine ownership of your area rather than one step in someone else's process- Salary: competitive, based on experience<br> How to apply<br>Apply through Linked In, or send your CV to info@germantechmachinery.com with the subject line "Logistics Coordinator".<br>Please include your **notice period** and **current visa status**. We review every application and will respond to shortlisted candidates within 7 working days.
Company Description Emex DWC is the largest online wholesale store for Original Equipment Manufacturer (OEM) and aftermarket automotive parts, headquartered in Dubai. With more than 20 years in the automotive aftermarket, the company focuses on delivering competitive pricing and reliable customer service. Its strategic location provides direct access to major regional automotive markets and supports efficient international logistics. Emex DWC serves over 10,000 customers across 67 countries, supported by an online catalog of more than 25 million items. This scale and reach offer team members exposure to diverse markets and complex logistics operations.<br>Role Description The Logistics Operations Officer is a full-time, on-site role based in Dubai. This position is responsible for coordinating daily inbound and outbound shipments, including order processing, carrier bookings, and shipment documentation. The role involves monitoring inventory movements, updating systems to reflect stock levels, and ensuring accurate picking, packing, and dispatch. The Logistics Operations Officer will track deliveries, manage exceptions or delays, and communicate proactively with internal teams and customers regarding order status. They will also collaborate with warehouse staff and suppliers to optimize lead times, maintain compliance with customs and regulatory requirements, and support continuous improvement of logistics processes and cost efficiency.<br>Key Responsibilities:● Coordinate with customers, suppliers, cargo agents, and shipping lines● Manage freight bookings (air, sea, land) with agents and carriers● Oversee shipping and customs clearance processes to ensure smooth execution● Monitor shipments, resolve delays/issues, and ensure timely delivery● Perform billing vs. expense analysis to control logistics costs and margins● Maintain and update internal systems with delivery services, rates, and schedules● Provide operational support to customers and suppliers (status updates, documentation, issue resolution)● Ensure proper documentation flow (invoices, BL/AWB, packing lists, permits)● Optimize routes, carriers, and pricing based on performance and cost Requirements:● Minimum 4–6 years’ experience in logistics/freight forwarding● Strong knowledge of air and sea freight operations and UAE logistics environment● Experience coordinating with multiple stakeholders across supply chain● Good understanding of customs clearance processes (Free Zone and Mainland)● Strong analytical skills for cost control and reporting● Ability to lead, prioritize, and manage multiple shipments simultaneously Preferred:● Experience in DWC / Free Zone operations● Background in trading or 3PL environment● Familiarity with logistics or ERP systems<br>Employment Type: Full-time
<p>Job Description:
We are hiring for our client for an Executive – Sales & Marketing role within the Freight Forwarding division. The position combines freight forwarding operations, customer coordination, documentation, and business development responsibilities.
Key Responsibilities:
Freight Forwarding Operations:
- File and coordinate IGM (Import General Manifest) documentation.
- Collect payments and required Bills of Lading (BLs) before issuing Delivery Orders (DO).
- Prepare and issue Delivery Orders to customers/consignees.
- Coordinate and resolve port-related operational issues.
- Share applicable detention tariffs with consignees and coordinate related requirements.
- Prepare and submit daily DO issuance reports to the reporting manager.
- Coordinate with the Back Office (BO) team for filing discharge lists/CAN and sharing required documentation with consignees.
- Coordinate with principals regarding the acceptance and handling of damaged containers.
- Ensure all documentation and operational activities comply with applicable laws, regulations, and company policies.
Sales & Business Development:
- Identify and develop potential customers within the freight forwarding and logistics industry.
- Proactively engage with prospects, understand their logistics requirements, and develop business relationships.
- Maintain regular communication with existing clients to understand their changing logistics needs and identify new business opportunities.
- Support customer acquisition, relationship management, and revenue growth initiatives.
- Track sales activities, customer pipeline, and revenue performance.
Marketing & Reporting:
- Support the development and implementation of marketing strategies to improve brand visibility and market presence.
- Prepare marketing materials, including brochures, presentations, and digital content, to support business development activities.
- Prepare regular sales reports, analyse key performance metrics, and provide relevant insights to management.</p><p>andidate Profile:
- Bachelor’s degree or diploma in Business Administration, Logistics, Supply Chain, Marketing, or a related field.
- 2–5 years of relevant experience in freight forwarding, shipping, logistics, NVOCC, or a related industry.
- Strong understanding of freight forwarding operations, import documentation, IGM filing, Bills of Lading (BL), Delivery Orders (DO), detention, and port procedures.
- Previous experience in customer coordination and handling shipping/port-related operational issues is preferred.
- Proven ability to identify new business opportunities, generate leads, acquire customers, and maintain client relationships.
- Good understanding of the UAE freight forwarding and logistics market.
- Strong communication, negotiation, presentation, and interpersonal skills.
- Ability to coordinate effectively with customers, consignees, principals, shipping lines, port authorities, and internal teams.
- Proficiency in MS Office, particularly Excel and PowerPoint, and familiarity with CRM/sales reporting tools.
- Strong organisational skills with the ability to manage sales activities and operational responsibilities simultaneously.
- Results-oriented, proactive, and capable of working independently as well as within a team.
- Good analytical and reporting skills, with the ability to track sales performance and prepare management reports.
- Willingness to travel for client visits and business development activities when required.
- Candidates with an existing network within the freight forwarding/logistics industry will be preferred.</p>
<h2 class="h5">Job description</h2>
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<span><span>We are recruiting a Senior Manager – Supply Chain for a prominent pharmaceutical distribution company based in Dubai, UAE. </span><br><br><b><span>About Our Client:</span></b><br><br><span>Our client is a well-established pharmaceutical organization in Dubai, recognized for delivering high-quality healthcare and wellness products across the region. With strong operational standards and a commitment to excellence, the company continues to expand its portfolio and strengthen its presence in the UAE’s healthcare sector.</span><br><br><span><br><b><span>Key Responsibilities:<br></span></b></span><br></span><ul><li><span><span>Manage end-to-end supply chain operations across multiple
group companies</span></span></li><li><span><span>Oversee procurement, order planning, shipment tracking,
inventory control, and delivery schedules</span></span></li><li><span><span>Coordinate with international suppliers, manufacturers,
logistics providers, freight forwarders, and clearing agents to ensure smooth
supply chain operations</span></span></li><li><span><span>Ensure the timely delivery of goods while controlling costs
and minimizing delays</span></span></li><li><span><span>Develop and implement supply chain policies, procedures, and
control systems to improve operational efficiency</span></span></li><li><span><span>Manage complex international trade transactions, including
imports, exports, re-exports, and cross-border shipments</span></span></li><li><span><span>Oversee shipping documentation, including commercial
invoices, packing lists, certificates of origin, bills of lading, airway bills,
and customs documents</span></span></li><li><span><span>Coordinate with banks and finance teams to manage letters of
credit (LCs), cash against documents (CAD), advance payments, bank guarantees,
and other trade finance requirements</span></span></li><li><span><span>Ensure compliance with UAE and international trade
regulations, customs requirements, sanctions screening, and documentation
standards</span></span></li><li><span><span>Monitor shipping routes, freight costs, demurrage charges,
port charges, insurance costs, and customs clearance timelines to optimize
logistics expenses</span></span></li><li><span><span>Manage supply chain activities across multiple companies
within the group structure</span></span></li><li><span><span>Coordinate intercompany transactions, stock transfers, and
the preparation of related documentation</span></span></li><li><span><span>Work closely with finance, sales, warehouse, legal, and
management teams to ensure accurate reporting and regulatory compliance</span></span></li><li><span><span>Support group-level procurement planning and negotiate
favorable commercial terms by consolidating purchasing requirements across
group companies</span></span></li><li><span><span>Identify, evaluate, and onboard reliable local and
international suppliers to meet business requirements</span></span></li><li><span><span>Negotiate pricing, payment terms, delivery schedules, and
service agreements with suppliers and service providers</span></span></li><li><span><span>Maintain strong supplier relationships and resolve issues
related to delivery delays, product quality, shortages, and documentation
discrepancies</span></span></li><li><span><span>Monitor supplier performance and implement continuous
improvement measures to enhance service quality and operational efficiency</span></span></li><li><span><span>Monitor inventory levels and ensure stock availability based
on business requirements and demand forecasts</span></span></li><li><span><span>Implement effective inventory management practices to
prevent overstocking, dead stock, and stock shortages</span></span></li><li><span><span>Establish and maintain inventory control procedures and
conduct periodic stock reconciliations to ensure accuracy</span></span></li><li><span><span>Coordinate with warehouse teams to manage goods receiving,
dispatch, storage, and stock movements efficiently</span></span></li></ul><br><span>Requirements</span><ul><li><span><span>Bachelor’s degree in Supply Chain Management, Business
Administration, Logistics, Finance, or a related field</span></span></li><li><span><span>Minimum of 8–12 years of experience in supply chain
management, procurement, logistics, or international trade</span></span></li><li><span><span>Extensive experience managing supply chain operations across
multiple companies or business units</span></span></li><li><span><span>Proven experience handling complex international trade
transactions, import and export documentation, and trade finance operations</span></span></li><li><span><span>Experience in industries such as pharmaceuticals, oil and
gas, trading, distribution, or manufacturing will be an advantage</span></span></li><li><span><span>Strong understanding of UAE customs regulations,
international shipping terms, Incoterms, letter of credit documentation, and
banking procedures</span></span></li><li><span><span>Proficiency in ERP systems, inventory management systems,
and Microsoft Excel</span></span></li></ul><br><span>Benefits</span><ul><li><span><span>Competitive Salary </span></span></li><li><span><span>Employee Benefits as per UAE Labor Law</span></span><br></li></ul><br> </div>
The Head of Bermuda Distribution reports to the Chief Distribution Officer – International Brokerage, Global High Net Worth and is a senior sales and distribution leader accountable for driving the growth, productivity, and commercial performance of the Bermuda HNW life insurance business. The Bermuda business operates with International Brokers across the globe with an emphasis on key financial hubs (Dubai, Switzerland, Miami, Hong Kong, Singapore). This role leads the Bermuda distribution agenda, owns the sales strategy and execution plan for assigned distributors and markets, and ensures the team delivers sustainable, high-quality sales outcomes aligned with GHNW business priorities.<br><br>As a people leader, the role is responsible for leading, coaching, and enabling the Bermuda Distribution team that operate across multiple locations to deliver the business plans, strengthen distributor engagement, and build a disciplined sales management culture. The incumbent will work closely with internal partners across Product, Underwriting, Operations, Risk, Compliance, Legal, Marketing, Finance, and Case Management to identify opportunities, remove barriers, enhance distributor experience, and ensure the Bermuda HNW proposition is positioned effectively in a competitive international life insurance market.<br><br>Position Responsibilities<br><br>Lead the Bermuda Distribution function and provide strategic direction, commercial leadership, and day-to-day management of the sales agenda for the HNW business. Own and deliver the Bermuda HNW sales plan, including sales targets, pipeline development, distributor productivity, conversion, persistency, and new business quality metrics. Lead, coach, and develop team members by setting clear priorities, driving accountability, building capability, and fostering a high-performance, collaborative, and client-focused culture. Build, deepen, and manage strategic relationships with key external distributors, brokers, private banks, and intermediary partners to expand GHNW reach and strengthen commercial outcomes. Identify and develop new distribution opportunities, partnerships, markets, and growth segments across Bermuda and other relevant international brokerage channels. Motivate and enable distributors to sell GHNW solutions through persuasive sales presentations, targeted marketing initiatives, educational programs, and proactive sales support. Translate market intelligence, competitor activity, distributor feedback, and client needs into actionable sales strategies, product positioning, and business development priorities. Represent GHNW as a credible senior commercial leader and brand ambassador with contracted distributors, senior distributor management, sales consultants, sales support teams, and strategic partners. Partner closely with Product, Underwriting, Legal, Compliance, Risk, Operations, Case Management, Marketing, Finance, and Service teams to resolve complex matters, improve distributor experience, and support quality sales execution. Provide advanced product, case design, illustration, underwriting, and process guidance to distributors and internal stakeholders to support complex HNW life insurance opportunities. Actively manage the sales funnel and distributor performance through disciplined pipeline reviews, management information, KPIs, sales reporting, and follow-up actions. Ensure distribution activities are executed in line with applicable governance, compliance, risk, conduct, and sales quality expectations while supporting sustainable business growth. Support cross-enterprise collaboration by identifying opportunities to retain and grow business within Manulife and promoting relevant Manulife solutions through GHNW channels.<br><br>Required Qualifications<br><br>10+ years of progressive experience in financial services, life insurance, wealth, private banking, brokerage, or HNW distribution, with strong exposure to international HNW life insurance preferred. Residency in United Arab Emirates Demonstrated people leadership experience, including leading, coaching, developing, and managing performance of sales or distribution professionals. Managing teams remotely for high performance is an advantage. Proven track record of delivering sales growth, managing distributor productivity, building pipelines, and converting complex HNW life insurance opportunities. Strong understanding of the [Bermuda] offshore HNW life insurance market, international brokerage distribution, and distributor relationship management. Advanced knowledge of life insurance products, case design, underwriting considerations, illustration techniques, and competitive positioning for HNW clients. Strong commercial judgment and strategic thinking, with the ability to translate market insights, distributor feedback, and business priorities into executable sales plans. Excellent relationship management and influencing skills, with the ability to engage senior distributor leaders, internal executives, and cross-functional partners across geographies. Strong governance, risk, compliance, and sales conduct mindset, with the ability to balance business growth with quality, sustainability, and regulatory expectations. Strong presentation, communication, negotiation, and facilitation skills, including the ability to deliver compelling sales presentations and distributor training. Ability to operate effectively in a matrixed, global environment and collaborate with Product, Underwriting, Operations, Risk, Compliance, Legal, Marketing, Finance, and Service teams. High level of integrity, professionalism, accountability, resilience, and sound judgment when handling complex distributor, client, and internal matters. Comfortable working flexible hours to support distributors and internal stakeholders across multiple time zones; willingness to travel domestically and internationally as required. Bachelor’s degree required; relevant professional qualifications in insurance, financial planning, wealth management, or leadership disciplines would be an advantage. Strong proficiency with Microsoft Office, virtual presentation platforms, sales reporting tools, and other systems used to support pipeline management and distributor engagement.<br><br>When You Join Our Team<br><br>We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.<br><br>About Manulife And John Hancock<br><br>Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.<br><br>Manulife is an Equal Opportunity Employer<br><br>At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.<br><br>It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.<br><br>Working Arrangement<br><br>Hybrid
<h2 class="h5">Job description</h2>
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<p><b>Supply Chain Officer – UAE</b> </p><p><b>Location:</b> Dubai, UAE </p><p> <b>Employment Type:</b> Full‑time </p><p> <b>Industry:</b> Logistics / Trading</p><p><b> </b></p><p><b>Role Overview</b></p><p>We are seeking a <b>Supply Chain Officer</b> to manage end‑to‑end supply chain operations, ensuring timely procurement, efficient inventory control, and smooth coordination with suppliers, freight partners, and internal teams. The ideal candidate is detail‑oriented, proactive, and experienced in UAE, India and Africa import/export processes.</p><p><b>Key Responsibilities</b></p><ul><li><b>Procurement Management</b> — Source materials, negotiate pricing, and manage purchase orders.</li><li><b>Logistics Coordination</b> — Oversee shipments, liaise with freight forwarders, track delivery timelines.</li><li><b>Supplier Management</b> — Build strong relationships, evaluate performance, and ensure compliance.</li><li><b>Documentation & Compliance</b> — Prepare shipping documents, ensure adherence to UAE/ India customs regulations.</li></ul><p><b>Requirements</b></p><ul><li>Bachelor’s degree in Supply Chain, Logistics, Business, or related field</li><li>Minimum 5–7 years of experience in UAE/India/Africa supply chain or logistics</li><li>Strong knowledge of<b> customs, import/export procedures, HS codes, and Incoterms</b></li><li>Excellent communication and negotiation skills</li><li>Ability to multitask and work under pressure</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary and benefits</li><li>Growth opportunities within a fast‑paced environment</li><li>Multicultural, collaborative workplace</li><li>Exposure to regional and international supply chain operations</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li><b>Procurement Management</b> — Source materials, negotiate pricing, and manage purchase orders.</li><li><b>Logistics Coordination</b> — Oversee shipments, liaise with freight forwarders, track delivery timelines.</li><li><b>Supplier Management</b> — Build strong relationships, evaluate performance, and ensure compliance.</li><li><b>Documentation & Compliance</b> — Prepare shipping documents, ensure adherence to UAE/ India customs regulations.</li></ul><p><br></p></div>