Solar Power Engineer Jobs - Dubai UAE

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra-competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.</p> <p>Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates. Dubai is located on the southern shore of the Arabian Gulf and has a subtropical, arid climate.</p> <h4>What will you do:</h4> <li>Supervise and train housekeeping staff to ensure high standards of cleanliness and service.</li> <li>Inspect guest rooms and public areas to ensure they meet established standards.</li> <li>Coordinate with other departments to ensure efficient communication and guest satisfaction.</li> <li>Manage inventory and budget for housekeeping supplies and equipment.</li> <li>Implement and monitor safety protocols and procedures.</li> <h4>What will you bring:</h4> <li>Previous experience in housekeeping management, preferably in a resort setting.</li> <li>Strong leadership and team management skills.</li> <li>Excellent communication and problem-solving skills. Full proficiency in English.</li> <li>Knowledge of housekeeping procedures and safety protocols.</li> <li>Ability to work flexible hours, including weekends and holidays.</li> <h4>What do we offer:</h4> <li>Work authorization.</li> <li>Competitive tax free salary.</li> <li>Accommodation in staff housing or live out allowance.</li> <li>Medical and life insurance.</li> <li>Paid annual leave.</li> <li>Paid home leave ticket.</li> <li>End of service gratuity.</li> <li>Learning & development programs.</li> <li>Career opportunities and international transfer.</li> <li>And more...</li></p><p></p>

Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> Ensure contractor compliance with project standards, specifications, and approved drawings. Maintain daily records of the contractor’s manpower, equipment, and site activities. Undertake site supervision and inspections as instructed by the Resident Engineer (RE) or Assistant Resident Engineer (ARE). Liaise and follow up daily with the contractor to ensure effective management of resources, health and safety, and equipment. Prepare daily reports for the RE or ARE, including work orders, materials delivery, and daily inspection activities. Follow up and implement site instructions issued by the RE or ARE. Apply and enforce all quality control and quality assurance procedures on site. Perform site measurements and surveying checks, including pipe alignments, levels, and elevations, as required. Coordinate and cooperate with the client project manager during inspections in the presence of the RE or ARE. Monitor contractor QA/QC activities and maintain relevant records. Assist RE and ARE in the preparation of correspondence, reports, and documentation in compliance with contract requirements. Identify site problems and work with the RE or ARE to resolve issues promptly. Monitor the start-up, commissioning, and handover of civil infrastructure works, maintaining records of project milestones. Maintain records of materials tests, inspection reports, and executed works. Conduct audit inspections to verify conformity with contract documents and contractor-submitted plans. Issue Non-Conformance Reports (NCRs) and Site Observation Reports (SORs) for deviations or deficiencies, and follow up on corrective actions. Review Requests for Information (RFIs) and technical submittals from contractors and provide comments/recommendations to RE/ARE. Monitor the contractor’s progress against approved schedules and report delays or potential slippages. Ensure compliance with local authority regulations (RTA, DM, DEWA, etc.) and assist with NOC submissions or inspections if required. Assist in coordination with other disciplines (structural, electrical, mechanical) to ensure proper integration of civil works. Ensure that all site works are conducted in accordance with health, safety, and environmental (HSE) requirements, and report any violations immediately. Participate in site meetings, coordination sessions, and technical discussions with the contractor, RE, ARE, and client representatives. Conduct final inspections and punch list verification prior to project milestones or handover stages. <br>Qualifications<br> Bachelor's Degree or Diploma in Civil Engineering. Minimum 7 years of experience in construction and supervision of roads and infrastructure with at least 5 years of experience in the UAE is mandatory In-depth knowledge of construction practices, building codes, and regulations in the UAE. Strong familiarity with contract documents, detailed drawings, and project specifications. Proficiency in conducting site inspections, quality control, and quality assurance procedures. <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10143148<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Quality<br> <br>Work Location Model: On-Site

Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> Ensure contractor compliance with project standards, specifications, and approved drawings. Maintain daily records of the contractor’s manpower, equipment, and site activities. Undertake site supervision and inspections as instructed by the Resident Engineer (RE) or Assistant Resident Engineer (ARE). Liaise and follow up daily with the contractor to ensure effective management of resources, health and safety, and equipment. Prepare daily reports for the RE or ARE, including work orders, materials delivery, and daily inspection activities. Follow up and implement site instructions issued by the RE or ARE. Apply and enforce all quality control and quality assurance procedures on site. Perform site measurements and surveying checks, including pipe alignments, levels, and elevations, as required. Coordinate and cooperate with the client project manager during inspections in the presence of the RE or ARE. Monitor contractor QA/QC activities and maintain relevant records. Assist RE and ARE in the preparation of correspondence, reports, and documentation in compliance with contract requirements. Identify site problems and work with the RE or ARE to resolve issues promptly. Monitor the start-up, commissioning, and handover of civil infrastructure works, maintaining records of project milestones. Maintain records of materials tests, inspection reports, and executed works. Conduct audit inspections to verify conformity with contract documents and contractor-submitted plans. Issue Non-Conformance Reports (NCRs) and Site Observation Reports (SORs) for deviations or deficiencies, and follow up on corrective actions. Review Requests for Information (RFIs) and technical submittals from contractors and provide comments/recommendations to RE/ARE. Monitor the contractor’s progress against approved schedules and report delays or potential slippages. Ensure compliance with local authority regulations (RTA, DM, DEWA, etc.) and assist with NOC submissions or inspections if required. Assist in coordination with other disciplines (structural, electrical, mechanical) to ensure proper integration of civil works. Ensure that all site works are conducted in accordance with health, safety, and environmental (HSE) requirements, and report any violations immediately. Participate in site meetings, coordination sessions, and technical discussions with the contractor, RE, ARE, and client representatives. Conduct final inspections and punch list verification prior to project milestones or handover stages. <br>Qualifications<br> Bachelor's Degree or Diploma in Civil Engineering. Minimum 7 years of experience in construction and supervision of roads and infrastructure with at least 5 years of experience in the UAE is mandatory In-depth knowledge of construction practices, building codes, and regulations in the UAE. Strong familiarity with contract documents, detailed drawings, and project specifications. Proficiency in conducting site inspections, quality control, and quality assurance procedures. <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10143148<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Quality<br> <br>Work Location Model: On-Site

Who are we?<br><br>At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.<br><br>Role Summary<br><br>The Services Sales Engagement Manager is a professional services pre-sales specialist who partners with account executives and delivery teams to create commercially and operationally sound Statements of Work (SOWs), delivery plans, and pricing for opportunities where Professional Services (PS) are being sold.<br><br>This role owns the SOW and services-commercial construct for deals, ensuring scope, effort, risk and pricing are correct and that deals are deliverable and profitable.<br><br>Crucially, this is a PS-focused engagement role — not a general sales or account ownership role. The Services Sales Engagement Manager does not own quota generation, ongoing account management, or traditional selling activities.<br><br>Primary Responsibilities<br><br>SOW and proposal development:<br><br> Draft, iterate and finalize Statements of Work, implementation plans, SOW appendices and professional services schedules aligned to the commercial terms agreed by the Account Manager. Define deliverables, milestones, acceptance criteria, dependencies, assumptions, resource requirements and delivery timelines.<br><br>Commercial And Pricing Design<br><br>Build services pricing models and cost estimates that align with company margin targets and customer expectations. Apply pricing levers (fixed-price, time & materials, milestone-based, outcome-based) and recommend the optimal engagement model.<br><br>Opportunity Support And Deal Governance<br><br>Act as PS subject-matter partner in deal meetings; translate customer requirements into scoped solutions and SOWs. Maintain version control and audit trail for SOWs; ensure compliance with company contracting standards. Coordinate approvals with finance, legal, delivery leadership and sales operations for deal sign-off.<br><br>Risk Management And Delivery Handover<br><br>Identify and surface delivery risks, pre-requisites and change-control points in the proposal stage. Execute structured handover to delivery teams after contract signature: resource alignment, knowledge transfer, kick-off artifacts.<br><br>Process, Templates And Enablement<br><br>Create and maintain SOW templates, pricing calculators, checklists and deal playbooks for scalable, repeatable PS quoting. Train and advise sales and delivery stakeholders on PS scoping best-practices and the SOW process.<br><br>Measurement, Reporting And Continuous Improvement<br><br>Track estimate-to-actual variance, SOW cycle time, margins and post-delivery outcomes to continuously improve scoping and pricing accuracy.<br><br>Navigate The Professional Services Organisation<br><br>Identify the right people and roles that need to support opportunities from the broader PS organisation. Matrix management of pre-sales teams<br><br>Measures<br><br>KPI's<br><br>Bookings: Meet or Exceed PS Bookings Target. Margin: Average Margin on PS Bookings<br><br>OKR's<br><br>SOW cycle time: Average time from initial scoping brief to signed SOW. Conversion rate: Percentage of opportunities with a PS SOW that convert to signed deals. Estimate accuracy: Variance between proposed PS effort/cost and actual delivered effort/cost. On-time handover: Percentage of projects handed over to delivery on schedule and with complete artifacts. Compliance / quality: Number of SOWs requiring rework due to contractual or compliance issues. Customer/delivery satisfaction: Post-kickoff satisfaction or early delivery NPS relevant to scoping accuracy.<br><br>Experience<br><br>Required experience, skills & attributes<br><br>Solid experience in professional services pre-sales, PS engagement management, solutions engineering for services, or PS delivery leadership supporting sales — software industry preferred. Demonstrated experience drafting and negotiating SOWs, fixed-price and T&M engagements, resource scoping and pricing for software/implementation projects. Experience working with sales teams and delivery organizations; familiarity with contracting, legal and finance review processes.<br><br>Technical & Commercial Skills<br><br>Strong commercial acumen: pricing models, margin management, ROI and TCO basics. Excellent written and verbal communication — can convert business requirements into clear SOW language and pricing rationale. Comfortable using CRM/PSA tools (e.g., Salesforce, PSA/time entry tools), Excel-based pricing models and document version control.<br><br>Behavioral Attributes<br><br>Highly organized, detail-oriented, and able to keep complex deal artifacts aligned across stakeholders. Collaborative, persuasive and able to maintain neutrality between sales ambitions and delivery constraints. Pragmatic problem-solver who can push back constructively to protect delivery feasibility and company risk.<br><br>Education & Certifications (preferred)<br><br>Bachelor’s degree in Business, Engineering, Computer Science or related field. Certifications in project management (PMP, Prince2) or commercial negotiation are a plus.<br><br>Benefits<br><br>We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:<br><br> Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work. Medical, life & disability insurance, retirement plan, lifestyle and other benefits* Sustainability: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. Specific benefits may vary by location.<br><br>At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.<br><br>Be unique, be exceptional, and help us make a difference at Finastra!

Who are we?<br><br>At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.<br><br>Role Summary<br><br>The Services Sales Engagement Manager is a professional services pre-sales specialist who partners with account executives and delivery teams to create commercially and operationally sound Statements of Work (SOWs), delivery plans, and pricing for opportunities where Professional Services (PS) are being sold.<br><br>This role owns the SOW and services-commercial construct for deals, ensuring scope, effort, risk and pricing are correct and that deals are deliverable and profitable.<br><br>Crucially, this is a PS-focused engagement role — not a general sales or account ownership role. The Services Sales Engagement Manager does not own quota generation, ongoing account management, or traditional selling activities.<br><br>Primary Responsibilities<br><br>SOW and proposal development:<br><br> Draft, iterate and finalize Statements of Work, implementation plans, SOW appendices and professional services schedules aligned to the commercial terms agreed by the Account Manager. Define deliverables, milestones, acceptance criteria, dependencies, assumptions, resource requirements and delivery timelines.<br><br>Commercial And Pricing Design<br><br>Build services pricing models and cost estimates that align with company margin targets and customer expectations. Apply pricing levers (fixed-price, time & materials, milestone-based, outcome-based) and recommend the optimal engagement model.<br><br>Opportunity Support And Deal Governance<br><br>Act as PS subject-matter partner in deal meetings; translate customer requirements into scoped solutions and SOWs. Maintain version control and audit trail for SOWs; ensure compliance with company contracting standards. Coordinate approvals with finance, legal, delivery leadership and sales operations for deal sign-off.<br><br>Risk Management And Delivery Handover<br><br>Identify and surface delivery risks, pre-requisites and change-control points in the proposal stage. Execute structured handover to delivery teams after contract signature: resource alignment, knowledge transfer, kick-off artifacts.<br><br>Process, Templates And Enablement<br><br>Create and maintain SOW templates, pricing calculators, checklists and deal playbooks for scalable, repeatable PS quoting. Train and advise sales and delivery stakeholders on PS scoping best-practices and the SOW process.<br><br>Measurement, Reporting And Continuous Improvement<br><br>Track estimate-to-actual variance, SOW cycle time, margins and post-delivery outcomes to continuously improve scoping and pricing accuracy.<br><br>Navigate The Professional Services Organisation<br><br>Identify the right people and roles that need to support opportunities from the broader PS organisation. Matrix management of pre-sales teams<br><br>Measures<br><br>KPI's<br><br>Bookings: Meet or Exceed PS Bookings Target. Margin: Average Margin on PS Bookings<br><br>OKR's<br><br>SOW cycle time: Average time from initial scoping brief to signed SOW. Conversion rate: Percentage of opportunities with a PS SOW that convert to signed deals. Estimate accuracy: Variance between proposed PS effort/cost and actual delivered effort/cost. On-time handover: Percentage of projects handed over to delivery on schedule and with complete artifacts. Compliance / quality: Number of SOWs requiring rework due to contractual or compliance issues. Customer/delivery satisfaction: Post-kickoff satisfaction or early delivery NPS relevant to scoping accuracy.<br><br>Experience<br><br>Required experience, skills & attributes<br><br>Solid experience in professional services pre-sales, PS engagement management, solutions engineering for services, or PS delivery leadership supporting sales — software industry preferred. Demonstrated experience drafting and negotiating SOWs, fixed-price and T&M engagements, resource scoping and pricing for software/implementation projects. Experience working with sales teams and delivery organizations; familiarity with contracting, legal and finance review processes.<br><br>Technical & Commercial Skills<br><br>Strong commercial acumen: pricing models, margin management, ROI and TCO basics. Excellent written and verbal communication — can convert business requirements into clear SOW language and pricing rationale. Comfortable using CRM/PSA tools (e.g., Salesforce, PSA/time entry tools), Excel-based pricing models and document version control.<br><br>Behavioral Attributes<br><br>Highly organized, detail-oriented, and able to keep complex deal artifacts aligned across stakeholders. Collaborative, persuasive and able to maintain neutrality between sales ambitions and delivery constraints. Pragmatic problem-solver who can push back constructively to protect delivery feasibility and company risk.<br><br>Education & Certifications (preferred)<br><br>Bachelor’s degree in Business, Engineering, Computer Science or related field. Certifications in project management (PMP, Prince2) or commercial negotiation are a plus.<br><br>Benefits<br><br>We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:<br><br> Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work. Medical, life & disability insurance, retirement plan, lifestyle and other benefits* Sustainability: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. Specific benefits may vary by location.<br><br>At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.<br><br>Be unique, be exceptional, and help us make a difference at Finastra!

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Operations for e Com DTC brand based in United Arab Emirates.<br><br>This is a high-impact operations leadership role within a fast-growing, 8-figure direct-to-consumer business.<br><br>You will take ownership of the operating infrastructure that supports supply chain, inventory, fulfillment, systems, reporting, hiring, and execution.<br><br>The role is designed for a hands-on builder who can turn operational complexity into clear processes, accountable ownership, and measurable performance.<br><br>You will identify gaps, build SOPs, establish systems, recruit functional leaders, and create the structure needed for sustainable scale.<br><br>A major focus will be transitioning day-to-day operational responsibility away from the Founder and toward a capable team of independent functional owners.<br><br>You will work across distributed teams, vendors, agencies, manufacturers, and operational partners in a highly entrepreneurial environment.<br><br>Success means building an organization that runs efficiently, solves problems proactively, and no longer depends on you for daily execution.<br><br>Accountabilities<br><br>Own end-to-end back-end operations, including supply chain, inventory planning, manufacturing relationships, 3PL and fulfillment, returns, vendor management, and agency coordination. Build and maintain scalable operating systems, processes, and SOPs, ensuring every recurring workflow has clear ownership, documentation, measurement, and accountability. Establish and maintain an operational knowledge base in Notion, continuously improving processes as the business grows and new needs emerge. Develop accurate inventory systems of record, purchase-order calendars, and processes that improve inventory visibility, planning, and stock availability. Build reliable reporting and a single source of truth for weekly leadership metrics, including inventory, stockouts, cost per order, channel and subscription revenue, vendor performance, and other operational KPIs. Create automated subscription and channel revenue reporting and develop a concise weekly operations scorecard for leadership decision-making. Establish vendor and agency scorecards to monitor performance, identify issues, and drive continuous improvement. Identify missing organizational functions, define roles and scorecards, lead recruitment, conduct screening, onboard new hires, and develop functional owners. Build a team of 4–6 functional leaders who can independently own their respective areas and operate without daily intervention. Create repeatable hiring pipelines, work-sample assessments, onboarding systems, and accountability mechanisms. Translate decisions into clear written specifications with defined owners, deadlines, and completion criteria, then follow through until execution is complete. Diagnose operational issues by tracing performance changes back to their underlying causes and implementing sustainable solutions. Continuously identify and resolve operational problems before they escalate into Founder-level issues. Build the infrastructure and organizational capability required to ultimately transition into broader COO-level responsibilities.<br><br>Requirements<br><br>At least 3 years of operations experience within a physical-product, e-commerce, or direct-to-consumer business. Experience operating within a high-growth environment, ideally supporting or helping scale a brand generating approximately $20M–$50M in annual revenue. Direct experience across multiple operational functions, including supply chain, inventory, 3PL/fulfillment, customer support operations, creative, and growth teams. Demonstrated experience building a department, function, operating system, hiring process, reporting infrastructure, or other business capability from the ground up. Strong understanding of physical-product operations, including lead times, purchase orders, landed costs, inventory, fulfillment, manufacturing, and 3PL relationships. Proven experience hiring, onboarding, managing, developing, and, when necessary, exiting team members. Strong working knowledge of Shopify, Notion, spreadsheets, and modern AI tools such as Claude or comparable AI productivity platforms. Highly analytical and diagnostic approach, with the ability to investigate operational changes, identify root causes, and turn data into action. Hands-on operating style with a willingness to work directly in spreadsheets, systems, processes, and operational details when required. Strong process-design capabilities and the ability to transform recurring work into documented, measurable, and scalable systems. Comfortable entering environments where processes may be incomplete, inconsistent, or undocumented, and approaching ambiguity with curiosity and a solution-oriented mindset. Strong organizational, communication, and execution skills, with the ability to establish accountability across teams and external partners. Ability to operate independently in a fast-paced entrepreneurial environment while balancing strategic priorities with hands-on execution. Builder mentality with a demonstrated preference for creating scalable systems and developing teams rather than simply maintaining existing operations.<br><br>Benefits<br><br>Fully remote position with the flexibility associated with a distributed operating environment. High level of ownership and autonomy over the company's operational infrastructure and organizational development. Opportunity to directly shape supply chain, reporting, systems, hiring, and operational processes within a high-growth DTC business. Significant leadership scope with the opportunity to build and develop a team of 4–6 functional owners. Potential equity conversation after 12 months, contingent on performance and progress toward defined COO-level criteria. Opportunity to progress toward a COO-level role once functional leaders are independently managing their domains and day-to-day operational involvement is no longer required. Direct visibility into business performance and the opportunity to make measurable improvements across operational efficiency, inventory, fulfillment, reporting, and organizational accountability.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior SEO Manager & Account Manager based in United Arab Emirates.<br><br>This is a fully remote, full-time opportunity for an experienced SEO professional who combines strong technical and content expertise with confident client management skills. You will own SEO campaigns from strategy through execution, helping businesses improve organic visibility and generate commercially valuable traffic. The role spans keyword research, content strategy, on-page and technical SEO, link building, website optimisation, and performance analysis. You will also act as the primary point of contact for a portfolio of clients, building trusted relationships and communicating campaign progress. The position offers significant ownership, collaboration with experienced SEO professionals, and exposure to a broad range of industries and digital challenges. It is well suited to someone who enjoys both hands-on SEO delivery and strategic account management.<br><br>Accountabilities<br><br>Manage a portfolio of SEO client accounts, understanding their objectives, setting realistic expectations, and ensuring campaigns deliver meaningful results. Develop and execute end-to-end SEO strategies, from identifying keyword opportunities through content planning, page creation, optimisation, and internal linking. Conduct comprehensive keyword research to identify opportunities for new landing pages, articles, and other content designed to attract relevant and commercially valuable traffic. Analyse client websites and competitor sites to identify on-page opportunities, content gaps, search-intent requirements, and elements that may be limiting organic performance. Create and optimise high-quality, search-engine-focused content aligned with user intent, business objectives, and modern SEO best practices. Implement off-page SEO activities, including outreach to relevant third-party websites and supporting the acquisition of quality backlinks. Monitor SEO performance using analytics and specialist SEO platforms, interpret results, and adjust strategies to improve campaign outcomes. Provide regular reporting and participate in client meetings, clearly explaining performance, priorities, recommendations, and next steps. Educate clients on SEO best practices, emerging search trends, content quality, user experience, and the commercial value of organic search. Apply modern SEO principles, including E-E-A-T, to websites operating in YMYL and other areas where trust, expertise, and content quality are particularly important. Consider technical SEO factors such as site performance, crawlability, indexation, and Google's Core Web Vitals when developing optimisation strategies.<br><br>Requirements<br><br>5+ years of professional SEO experience, with strong expertise across on-page SEO, content SEO, technical SEO, and off-page SEO. At least 2 years of hands-on experience specifically focused on SEO, including on-page and content optimisation, alongside previous experience in marketing agency or account management environments. Proven ability to develop and execute complete SEO strategies that combine keyword research, content optimisation, technical improvements, internal linking, and link building. Strong understanding of search engine algorithms, ranking principles, search intent, commercial-intent SEO, and current SEO best practices. Demonstrated ability to identify opportunities that generate qualified, commercially relevant organic traffic rather than focusing solely on traffic volume. Strong understanding of E-E-A-T and the ability to apply appropriate on-page recommendations to YMYL websites and other highly scrutinised niches. Solid technical SEO knowledge, including website performance, Core Web Vitals, and the ability to identify technical factors affecting organic visibility. Experience with industry-standard SEO and analytics tools such as Google Analytics, Google Search Console, SEMrush, Ahrefs, Moz, Screaming Frog, or comparable platforms. Strong content-writing and optimisation skills, with the ability to create or improve content based on target keywords and search intent. Excellent client-facing communication skills, with the ability to explain complex SEO concepts clearly and build productive long-term relationships. Strong analytical, organisational, problem-solving, and project-management skills, with the ability to manage multiple accounts and priorities simultaneously. A Bachelor's degree in Marketing, Information Technology, or a related field is preferred but not essential. Before interview selection, candidates will be required to complete a practical SEO assessment involving a single-page optimisation strategy. The assessment will require analysis of why a target page may not be ranking for its target keyword and a detailed plan covering on-page SEO, content improvements, E-E-A-T, off-page SEO, and technical SEO recommendations.<br><br>Benefits<br><br>Fully remote working environment. Full-time permanent employment opportunity. Competitive salary of approximately £35,000-£60,000, depending on experience and suitability. Opportunity to work with a pioneering digital marketing team focused on performance-driven campaigns and digital innovation. Strong professional development opportunities, including the chance to work closely with senior SEO leadership and stay current with evolving SEO practices. Creative and dynamic working environment where new ideas, collaboration, and innovation are encouraged. Culture of recognition where strong performance and contributions are valued and celebrated. Exposure to diverse SEO challenges, client accounts, industries, and digital marketing strategies.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves.<br><br>Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets.<br><br>A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio.<br><br>Job Description<br><br>The Head of Strategic Alliances & Partnerships is responsible for defining, owning, and executing CNS alliance strategy across the business. The role is accountable for developing executive relationships with technology vendors, distributors, and strategic ecosystem partners to accelerate business growth, maximize partner value, strengthen CNS market position, and build long term strategic partnerships.<br><br>The role owns the alliance governance model, executive engagement framework, partner ecosystem strategy, joint go-to-market strategy, and partner commercial value realization while ensuring alignment with the Sales teams.<br><br>DUTIES & RESPONSIBILITIES:<br><br>Partner Relationship Management:<br><br>Define and own CNS strategic partner portfolio based on business priorities and growth objectives. Build and own executive relationships with strategic technology partners (e.g., Cisco, Oracle, Microsoft, Dynatrace, DN, etc.). Own executive relationships with C-Level executives, Regional Vice Presidents, Country Managers, and Alliance Directors within partner organizations. Define and own alliance governance model, including Executive Business Reviews (EBRs) and Quarterly Business Reviews (QBRs). Negotiate strategic partnership agreements, tier commitments, commercial frameworks, rebates, incentives, and vendor investment programs. Resolve strategic partnership issues and ensure long-term partnership value and executive alignment. <br><br>Joint Go-To-Market & Pipeline Support:<br><br>Define and own joint go-to market strategies aligned with CNS business objectives. Own the development of partner generated demand and be accountable for achieving agreed partner influenced pipeline objectives. Drive executive account planning and strategic partner engagement on priority customer opportunities. Approve strategic partner participation in key pursuits and ensure alignment between partner capabilities and CNS priorities. Work closely with Sales Leadership and Business Units to maximize commercial opportunities generated through strategic alliances while maintaining Sales ownership of customer relationships and revenue. <br><br>Partner Program Management:<br><br>Own CNS participation across strategic partner programs, certifications, competencies, and partner tier strategy. Define and execute the roadmap for achieving and maintaining strategic partner status with key technology vendors. Negotiate and secure vendor funding, rebates, discounts, incentives, MDF, and other commercial benefits. Establish annual Joint Business Plans with strategic partners and monitor performance against agreed objectives. <br><br>Sales & Pre-Sales Enablement:<br><br>Define the partner enablement strategy across Sales, Pre-Sales, Marketing, and Business Units. Establish partner training, certification, and enablement roadmaps aligned with strategic partnerships. Drive the development of joint solution offerings aligned with CNS’s services portfolio. Ensure Business Units effectively leverage partner capabilities to accelerate customer opportunities and strengthen solution positioning. <br><br>Marketing & Ecosystem Development:<br><br>Define and own the annual alliance marketing and ecosystem development strategy. Sponsor joint marketing campaigns, executive customer engagements, industry events, and strategic partner initiatives. Drive the expansion of CNS strategic partner ecosystem by identifying and developing new technology partnerships. Represent CNS in partner ecosystem initiatives and events. Build and maintain relationships with leading industry analysts (e.g., Gartner, IDC) through regular briefings and engagements to strengthen CNS market visibility and positioning. <br><br>Performance Management & Reporting:<br><br>Own the Alliance Performance Framework and establish KPIs to measure alliance performance and business impact. Be accountable for partner influenced pipeline, vendor funding, partner tier progression, and alliance value realization. Establish executive dashboards and provide regular performance updates to the GM and Leadership Team. Continuously assess and optimize the partner ecosystem to maximize business impact. <br><br>New Partnership Development:<br><br>Identify, evaluate, and establish new strategic partnerships aligned with CNS business strategy and growth objectives. Develop business cases and long-term partnership strategies for new alliances. Lead commercial negotiations for partnership agreements, MSAs, and strategic collaboration frameworks in coordination with Legal, Finance, and Business Units. Define and implement structured onboarding and governance frameworks for new strategic partners. Monitor market trends, emerging technologies, and competitive developments to identify high value partnership opportunities. <br><br>Governance and Operating Model:<br><br>Define, own, and continuously enhance the Strategic Alliances & Partnerships Governance Framework for CNS. Chair Executive Business Reviews (EBRs), Quarterly Business Reviews (QBRs), and strategic governance forums with technology partners. Define alliance operating standards, engagement models, and governance processes across all regions. Ensure alignment between Sales, Business Units, Marketing, Finance, Legal, Procurement, Pre-Sales, and Delivery to maximize the value of strategic partnerships. Maintain clear accountability whereby Sales retains ownership of customer relationships, commercial negotiations, and revenue, while the Head of Strategic Alliances & Partnerships owns partner strategy, executive relationships, alliance governance, and partner generated business. <br><br>Qualifications<br><br>Education<br><br>Bachelor's degree in Business or Technology MBA is a plus<br><br>Experience<br><br>15 - 20 years of experience in ICT industry with significant experience in strategic alliances, partner management, or business development within the technology or system integration industry. Previous experience leading a Strategic Alliances or Partner function at a regional level. Experience working across multiple geographies, preferably within the GCC. Experience establishing alliance governance frameworks and executive engagement models. Experience building or scaling a strategic alliances function within a growing organization. <br><br>Additional Information<br><br>Skills & Abilities<br><br>Proven experience developing and executing alliance strategies and managing executive relationships with global technology vendors (e.g., Microsoft, Oracle, Cisco, Dell, HPE, Palo Alto, IBM, Service Now, SAP, etc.) and driving strategic partnerships. Demonstrated success in driving partner generated pipeline, securing vendor funding, rebates, incentives, and strategic business growth. Proven experience negotiating commercial agreements, partnership frameworks, MSAs, tier commitments, and vendor investments. Experience presenting alliance strategy, partnership performance, and business outcomes to executive leadership. <br><br>Compliance with policies and procedures based on the ISO standards adopted by CNS.

Zofeur<br><br>Software Engineering, IT<br><br>Dubai - United Arab Emirates<br><br>Posted on Jul 27, 2026<br><br>Apply now<br><br>Chief Technology Officer: Hands-on, AI-native technology leadership for Zofeur's next stage of scale<br><br>Reports to: Founder & CEO<br><br>Scope: Engineering, architecture, mobile, QA, Dev Ops, infrastructure, cybersecurity, data engineering and AI engineering<br><br>The Opportunity <br><br>Build the technology organisation behind a high-volume, real-time mobility platform. This is a company-level leadership role for a technically deep operator who can strengthen an existing platform, upgrade a distributed team and make AI a practical advantage across engineering and mobility intelligence.<br><br>About Zofeur<br><br>Zofeur is a fast-growing mobility technology platform built around delegated mobility for car owners. The platform powers on-demand chauffeur services, scheduled and subscription-based mobility, enterprise driver logistics and related operational services across multiple markets.<br><br>Its technology environment includes customer and chauffeur mobile applications, real-time dispatch and location systems, payments, subscriptions, operational control systems, enterprise dashboards, APIs, analytics and cloud infrastructure. Zofeur is now building its next stage of internal technology leadership as it scales across the GCC.<br><br>The role<br><br>Zofeur is seeking a hands-on, AI-native Chief Technology Officer to take end-to-end ownership of technology strategy, engineering execution and organisational capability. The CTO will inherit a live platform and an established distributed engineering team. The immediate mandate is to strengthen that team, internalise critical capabilities, improve delivery speed and quality, reduce key-person dependency and build a high-performing engineering organisation. This is not a purely strategic or managerial position. The CTO must be technically credible enough to engage directly with architecture, code quality, infrastructure and production incidents while building the leadership structure required for scale.<br><br>What You Will Own<br><br>Technology strategy and architecture<br><br>Own Zofeur's technical vision, architecture and engineering roadmap. Ensure the platform can support increasing transaction volumes, geographic expansion and new product lines. Review the current cloud, backend, mobile, data and integration architecture and establish clear technical standards. Prioritise technical debt according to customer, operational and commercial impact. Make pragmatic build-versus-buy, modernisation and platform investment decisions. Improve systems incrementally while replacing components where evidence clearly justifies it.<br><br>Engineering organisation<br><br>Assess the existing engineering organisation and develop a clear capability and succession plan. Build an internal technology organisation while managing a controlled hybrid delivery model. Recruit, coach and retain high-quality engineering leaders and individual contributors. Establish clear ownership across backend, mobile, QA, infrastructure, security, data and AI engineering. Eliminate critical individual dependencies and create an accountable, transparent engineering culture.<br><br>Delivery, reliability and quality<br><br>Improve engineering velocity without compromising platform stability. Establish measurable standards for release frequency, lead time, defect rate, availability and incident recovery. Strengthen QA automation across critical customer, chauffeur, payment, subscription, B2B and operational workflows. Implement effective code review, testing, deployment, rollback, observability and incident-response practices. Improve technical documentation and engineer onboarding.<br><br>AI-first engineering and mobility intelligence<br><br>Establish AI-native development practices across coding, testing, review, documentation, debugging and internal tooling. Select and govern AI development tools with appropriate security, privacy and quality controls. Build capability in data engineering, AI engineering and MLOps. Partner with Product and Operations to convert high-value AI opportunities into reliable production systems. Lead initial priorities including automated software engineering and QA, ETA and demand forecasting, and pricing and supply planning.<br><br>Cloud, security and governance<br><br>Own AWS and GCP architecture, availability, security and cost management. Establish strong identity, access, secrets and production-control policies. Ensure Zofeur maintains complete control over source code, infrastructure and critical third-party systems. Strengthen cybersecurity, privacy, business continuity and disaster recovery. Prepare the technology organisation for enterprise diligence, regional expansion and future compliance requirements.<br><br>Executive leadership<br><br>Act as a strategic partner to the Founder and CEO and challenge priorities constructively. Translate company objectives into credible technology plans, budgets, trade-offs and timelines. Represent technology with the board, investors, strategic partners and enterprise customers. Build a culture of accountability, urgency, transparency and continuous improvement.<br><br>What Success Looks Like<br><br>Technology ownership has moved from founder-led decision-making to a clear, CTO-led operating model. Zofeur has a strong internal engineering core supported by carefully governed external capacity. Critical systems and responsibilities have documented owners and no material single-person dependencies. Release speed, reliability, defect rates and incident recovery are measured and materially improving. AI is embedded in everyday engineering delivery and selected mobility-intelligence use cases are operating in production. The technology organisation can support GCC expansion without proportionally increasing complexity or headcount.<br><br>Candidate profile<br><br>The Successful Candidate Will Likely Bring<br><br>Significant software engineering and technology leadership experience, typically 12 or more years, with evidence valued above tenure. Experience leading and scaling multidisciplinary engineering organisations. Strong architecture capability across cloud, backend, mobile, data and APIs. Experience with high-volume transactional, marketplace, logistics, mobility, delivery, fintech or consumer platforms. Direct exposure to real-time systems, location data, payments or operational platforms. Experience managing distributed internal teams and outsourced engineering partners. A record of recruiting, assessing and upgrading engineering talent. Practical experience implementing AI-assisted software development and production AI systems. Strong knowledge of QA automation, Dev Ops, observability, security and incident management. Commercial judgement and the ability to connect technical decisions to customer and business outcomes. The confidence and communication skills to work directly with founders and boards. Experience with PHP/Laravel, Swift, Kotlin, AWS, GCP, Redshift or mobility technology is advantageous but not mandatory. A previous CTO title is not required.<br><br>The working style we value<br><br>Technically hands-on without becoming the team's bottleneck. Decisive, calm and low-ego, particularly during incidents and organisational change. Pragmatic about architecture and resistant to unnecessary rewrites or fashionable complexity. Comfortable challenging the CEO and leadership team, while remaining accountable for execution. Able to communicate difficult technical trade-offs in clear commercial language. Motivated by measurable customer and business outcomes rather than technology for its own sake.<br><br>Location and package<br><br>This is a full-time, office-based position in Dubai. Zofeur offers a competitive executive package, meaningful equity participation and the opportunity to shape the technology foundation of a category-defining regional mobility company.<br><br>Important<br><br>This role is designed for a builder. Candidates seeking a remote, advisory or delegation-only CTO position will not be a fit.<br><br>Apply now<br><br>See more open positions at Zofeur

Chief Technology Officer: Hands-on, AI-native technology leadership for Zofeur's next stage of scale Reports to: Founder & CEOScope: Engineering, architecture, mobile, QA, Dev Ops, infrastructure, cybersecurity, data engineering and AI engineering<br>The Opportunity Build the technology organisation behind a high-volume, real-time mobility platform. This is a company-level leadership role for a technically deep operator who can strengthen an existing platform, upgrade a distributed team and make AI a practical advantage across engineering and mobility intelligence.<br>About Zofeur Zofeur is a fast-growing mobility technology platform built around delegated mobility for car owners. The platform powers on-demand chauffeur services, scheduled and subscription-based mobility, enterprise driver logistics and related operational services across multiple markets. Its technology environment includes customer and chauffeur mobile applications, real-time dispatch and location systems, payments, subscriptions, operational control systems, enterprise dashboards, APIs, analytics and cloud infrastructure. Zofeur is now building its next stage of internal technology leadership as it scales across the GCC.<br>The role Zofeur is seeking a hands-on, AI-native Chief Technology Officer to take end-to-end ownership of technology strategy, engineering execution and organisational capability. The CTO will inherit a live platform and an established distributed engineering team. The immediate mandate is to strengthen that team, internalise critical capabilities, improve delivery speed and quality, reduce key-person dependency and build a high-performing engineering organisation. This is not a purely strategic or managerial position. The CTO must be technically credible enough to engage directly with architecture, code quality, infrastructure and production incidents while building the leadership structure required for scale.<br>What you will own Technology strategy and architecture Own Zofeur's technical vision, architecture and engineering roadmap. Ensure the platform can support increasing transaction volumes, geographic expansion and new product lines. Review the current cloud, backend, mobile, data and integration architecture and establish clear technical standards. Prioritise technical debt according to customer, operational and commercial impact. Make pragmatic build-versus-buy, modernisation and platform investment decisions. Improve systems incrementally while replacing components where evidence clearly justifies it.<br>Engineering organisation Assess the existing engineering organisation and develop a clear capability and succession plan. Build an internal technology organisation while managing a controlled hybrid delivery model. Recruit, coach and retain high-quality engineering leaders and individual contributors. Establish clear ownership across backend, mobile, QA, infrastructure, security, data and AI engineering. Eliminate critical individual dependencies and create an accountable, transparent engineering culture.<br>Delivery, reliability and quality Improve engineering velocity without compromising platform stability. Establish measurable standards for release frequency, lead time, defect rate, availability and incident recovery. Strengthen QA automation across critical customer, chauffeur, payment, subscription, B2B and operational workflows. Implement effective code review, testing, deployment, rollback, observability and incident-response practices. Improve technical documentation and engineer onboarding.<br>AI-first engineering and mobility intelligence Establish AI-native development practices across coding, testing, review, documentation, debugging and internal tooling. Select and govern AI development tools with appropriate security, privacy and quality controls. Build capability in data engineering, AI engineering and MLOps. Partner with Product and Operations to convert high-value AI opportunities into reliable production systems. Lead initial priorities including automated software engineering and QA, ETA and demand forecasting, and pricing and supply planning.<br>Cloud, security and governance Own AWS and GCP architecture, availability, security and cost management. Establish strong identity, access, secrets and production-control policies. Ensure Zofeur maintains complete control over source code, infrastructure and critical third-party systems. Strengthen cybersecurity, privacy, business continuity and disaster recovery. Prepare the technology organisation for enterprise diligence, regional expansion and future compliance requirements.<br>Executive leadership Act as a strategic partner to the Founder and CEO and challenge priorities constructively. Translate company objectives into credible technology plans, budgets, trade-offs and timelines. Represent technology with the board, investors, strategic partners and enterprise customers. Build a culture of accountability, urgency, transparency and continuous improvement.<br>What success looks like Technology ownership has moved from founder-led decision-making to a clear, CTO-led operating model. Zofeur has a strong internal engineering core supported by carefully governed external capacity. Critical systems and responsibilities have documented owners and no material single-person dependencies. Release speed, reliability, defect rates and incident recovery are measured and materially improving. AI is embedded in everyday engineering delivery and selected mobility-intelligence use cases are operating in production. The technology organisation can support GCC expansion without proportionally increasing complexity or headcount.<br>Candidate profile The successful candidate will likely bring:Significant software engineering and technology leadership experience, typically 12 or more years, with evidence valued above tenure. Experience leading and scaling multidisciplinary engineering organisations. Strong architecture capability across cloud, backend, mobile, data and APIs. Experience with high-volume transactional, marketplace, logistics, mobility, delivery, fintech or consumer platforms. Direct exposure to real-time systems, location data, payments or operational platforms. Experience managing distributed internal teams and outsourced engineering partners. A record of recruiting, assessing and upgrading engineering talent. Practical experience implementing AI-assisted software development and production AI systems. Strong knowledge of QA automation, Dev Ops, observability, security and incident management. Commercial judgement and the ability to connect technical decisions to customer and business outcomes. The confidence and communication skills to work directly with founders and boards. Experience with PHP/Laravel, Swift, Kotlin, AWS, GCP, Redshift or mobility technology is advantageous but not mandatory. A previous CTO title is not required.<br>The working style we value Technically hands-on without becoming the team's bottleneck. Decisive, calm and low-ego, particularly during incidents and organisational change. Pragmatic about architecture and resistant to unnecessary rewrites or fashionable complexity. Comfortable challenging the CEO and leadership team, while remaining accountable for execution. Able to communicate difficult technical trade-offs in clear commercial language. Motivated by measurable customer and business outcomes rather than technology for its own sake.<br>Location and package This is a full-time, office-based position in Dubai. Zofeur offers a competitive executive package, meaningful equity participation and the opportunity to shape the technology foundation of a category-defining regional mobility company.<br>Important This role is designed for a builder. Candidates seeking a remote, advisory or delegation-only CTO position will not be a fit.

Chief Technology Officer: Hands-on, AI-native technology leadership for Zofeur's next stage of scale Reports to: Founder & CEOScope: Engineering, architecture, mobile, QA, Dev Ops, infrastructure, cybersecurity, data engineering and AI engineering<br>The Opportunity Build the technology organisation behind a high-volume, real-time mobility platform. This is a company-level leadership role for a technically deep operator who can strengthen an existing platform, upgrade a distributed team and make AI a practical advantage across engineering and mobility intelligence.<br>About Zofeur Zofeur is a fast-growing mobility technology platform built around delegated mobility for car owners. The platform powers on-demand chauffeur services, scheduled and subscription-based mobility, enterprise driver logistics and related operational services across multiple markets. Its technology environment includes customer and chauffeur mobile applications, real-time dispatch and location systems, payments, subscriptions, operational control systems, enterprise dashboards, APIs, analytics and cloud infrastructure. Zofeur is now building its next stage of internal technology leadership as it scales across the GCC.<br>The role Zofeur is seeking a hands-on, AI-native Chief Technology Officer to take end-to-end ownership of technology strategy, engineering execution and organisational capability. The CTO will inherit a live platform and an established distributed engineering team. The immediate mandate is to strengthen that team, internalise critical capabilities, improve delivery speed and quality, reduce key-person dependency and build a high-performing engineering organisation. This is not a purely strategic or managerial position. The CTO must be technically credible enough to engage directly with architecture, code quality, infrastructure and production incidents while building the leadership structure required for scale.<br>What you will own Technology strategy and architecture Own Zofeur's technical vision, architecture and engineering roadmap. Ensure the platform can support increasing transaction volumes, geographic expansion and new product lines. Review the current cloud, backend, mobile, data and integration architecture and establish clear technical standards. Prioritise technical debt according to customer, operational and commercial impact. Make pragmatic build-versus-buy, modernisation and platform investment decisions. Improve systems incrementally while replacing components where evidence clearly justifies it.<br>Engineering organisation Assess the existing engineering organisation and develop a clear capability and succession plan. Build an internal technology organisation while managing a controlled hybrid delivery model. Recruit, coach and retain high-quality engineering leaders and individual contributors. Establish clear ownership across backend, mobile, QA, infrastructure, security, data and AI engineering. Eliminate critical individual dependencies and create an accountable, transparent engineering culture.<br>Delivery, reliability and quality Improve engineering velocity without compromising platform stability. Establish measurable standards for release frequency, lead time, defect rate, availability and incident recovery. Strengthen QA automation across critical customer, chauffeur, payment, subscription, B2B and operational workflows. Implement effective code review, testing, deployment, rollback, observability and incident-response practices. Improve technical documentation and engineer onboarding.<br>AI-first engineering and mobility intelligence Establish AI-native development practices across coding, testing, review, documentation, debugging and internal tooling. Select and govern AI development tools with appropriate security, privacy and quality controls. Build capability in data engineering, AI engineering and MLOps. Partner with Product and Operations to convert high-value AI opportunities into reliable production systems. Lead initial priorities including automated software engineering and QA, ETA and demand forecasting, and pricing and supply planning.<br>Cloud, security and governance Own AWS and GCP architecture, availability, security and cost management. Establish strong identity, access, secrets and production-control policies. Ensure Zofeur maintains complete control over source code, infrastructure and critical third-party systems. Strengthen cybersecurity, privacy, business continuity and disaster recovery. Prepare the technology organisation for enterprise diligence, regional expansion and future compliance requirements.<br>Executive leadership Act as a strategic partner to the Founder and CEO and challenge priorities constructively. Translate company objectives into credible technology plans, budgets, trade-offs and timelines. Represent technology with the board, investors, strategic partners and enterprise customers. Build a culture of accountability, urgency, transparency and continuous improvement.<br>What success looks like Technology ownership has moved from founder-led decision-making to a clear, CTO-led operating model. Zofeur has a strong internal engineering core supported by carefully governed external capacity. Critical systems and responsibilities have documented owners and no material single-person dependencies. Release speed, reliability, defect rates and incident recovery are measured and materially improving. AI is embedded in everyday engineering delivery and selected mobility-intelligence use cases are operating in production. The technology organisation can support GCC expansion without proportionally increasing complexity or headcount.<br>Candidate profile The successful candidate will likely bring:Significant software engineering and technology leadership experience, typically 12 or more years, with evidence valued above tenure. Experience leading and scaling multidisciplinary engineering organisations. Strong architecture capability across cloud, backend, mobile, data and APIs. Experience with high-volume transactional, marketplace, logistics, mobility, delivery, fintech or consumer platforms. Direct exposure to real-time systems, location data, payments or operational platforms. Experience managing distributed internal teams and outsourced engineering partners. A record of recruiting, assessing and upgrading engineering talent. Practical experience implementing AI-assisted software development and production AI systems. Strong knowledge of QA automation, Dev Ops, observability, security and incident management. Commercial judgement and the ability to connect technical decisions to customer and business outcomes. The confidence and communication skills to work directly with founders and boards. Experience with PHP/Laravel, Swift, Kotlin, AWS, GCP, Redshift or mobility technology is advantageous but not mandatory. A previous CTO title is not required.<br>The working style we value Technically hands-on without becoming the team's bottleneck. Decisive, calm and low-ego, particularly during incidents and organisational change. Pragmatic about architecture and resistant to unnecessary rewrites or fashionable complexity. Comfortable challenging the CEO and leadership team, while remaining accountable for execution. Able to communicate difficult technical trade-offs in clear commercial language. Motivated by measurable customer and business outcomes rather than technology for its own sake.<br>Location and package This is a full-time, office-based position in Dubai. Zofeur offers a competitive executive package, meaningful equity participation and the opportunity to shape the technology foundation of a category-defining regional mobility company.<br>Important This role is designed for a builder. Candidates seeking a remote, advisory or delegation-only CTO position will not be a fit.

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.</p> <h4>About the role:</h4> <p>The Guest Experience Agent welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards. This role is part of the front office, reporting into the front office manager.</p> <h4>What you will do</h4> <ul> <li>Welcome and register hotel guests, explaining the accommodations and establishing credit or method of payment.</li> <li>Check guest out of the hotel, preparing and explaining the bill.</li> <li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.</li> <li>Assist guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li> <li>Respond to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone.</li> <li>Resolve guest complaints, and find opportunities to recognize and personalize the service experience for all guests.</li> </ul> <h4>What you bring</h4> <ul> <li>1+ years’ experience working within a luxury hotel or similar environment is considered an asset.</li> <li>Excellent interpersonal skills and communication skills.</li> <li>Cross cultural sensitivity, and customer service orientation.</li> <li>Guest centricity and understanding the importance of guest’s preferences.</li> </ul> <h4>What we offer</h4> <ul> <li>Work authorization.</li> <li>Competitive tax-free salary and service charge.</li> <li>End of service gratuity.</li> <li>Complimentary full board living accommodation in a high quality, well-resourced staff housing.</li> <li>Vibrant fitness facilities including gym and swimming pool.</li> <li>Free transportation to and from work.</li> <li>Medical and life insurance.</li> <li>Paid annual leave.</li> <li>Paid home leave tickets.</li> <li>Social and sporting events.</li> <li>Learning & development programs.</li> <li>Career opportunities and international transfer.</li> <li>And more…</li> </ul> <h4>Schedule & hours</h4> <p>6 days per week over 48 working hours</p></p><p></p>

<p>Build Your Career with One of Dubai's Leading Brokerages. Dubai's residential property market offers exceptional opportunities for ambitious sales professionals. Whether you're helping first time buyers, seasoned investors or families find their next home, every day brings new opportunities to build relationships, close deals and grow your earnings. At McCone Properties, we've been helping consultants build successful real estate careers since 2013. Rather than recruiting in volume, we focus on hiring the right people - those with ambition, integrity and a genuine passion for property. In return, we provide the training, technology and support needed to thrive in one of the world's most exciting real estate markets. If you're an experienced property consultant or a high-performing salesperson ready for your next challenge, we'd love to hear from you. What You'll Be Doing As a Residential Sales Property Consultant, you'll guide buyers and sellers through one of life's biggest decisions while building your own personal brand and client network. Your responsibilities will include: - Assisting buyers in finding the right property to suit their lifestyle or investment goals. - Building and maintaining relationships with homeowners, investors and prospective buyers. - Conducting property viewings and providing expert market advice. - Generating new business through networking, referrals and prospecting. - Negotiating offers and managing transactions through to completion. - Staying up to date with Dubai's property market, pricing and community trends. - Delivering an exceptional client experience from first enquiry through to handover. Why Join McCone? Success in residential sales starts with having the right platform behind you. At McCone, you'll benefit from: - 50–70% commission structure, paid weekly - Comprehensive two-week Training Academy led by a UK certified trainer - Ongoing mentorship from experienced managers with over 15 years of Dubai real estate expertise - AI-powered in-house CRM with a large integrated database - Premium Property Finder packages to maximise your listings and exposure - Dedicated marketing support and lead generation campaigns - Visa and private health insurance - Clear career progression within a growing brokerage - A collaborative, high-performance and multicultural culture</p><p>Who We're Looking For We're looking for driven individuals who enjoy building relationships, thrive in a competitive environment and are motivated by uncapped earning potential. You'll ideally have: - Experience in real estate sales or a proven background in sales, recruitment, hospitality, automotive or another client facing industry - Excellent communication and negotiation skills - A proactive approach to generating business - Strong organisational and time management skills - A customer first mindset with the ability to build long term relationships - Fluency in English - A professional attitude and strong work ethic Essential Requirements - Valid driving licence - Education certificate - Financial savings to support yourself during your first 3–6 months while you build your pipeline - Comfortable working in a commission-only environment Earnings - Commission based - Successful consultants can realistically earn AED 250,000–500,000+ per year, with top performers significantly exceeding this. Why Residential Sales? Residential sales is more than just selling homes - it's about building trust, becoming a market expert and creating lasting client relationships. Every transaction is different, and your success is driven by the effort, service and expertise you bring to your clients. If you're ambitious, self-motivated and ready to build a rewarding career with one of Dubai's leading boutique brokerages, we'd love to hear from you.</p>

<p>Build Your Career with One of Dubai's Leading Brokerages. Dubai's residential property market offers exceptional opportunities for ambitious sales professionals. Whether you're helping first time buyers, seasoned investors or families find their next home, every day brings new opportunities to build relationships, close deals and grow your earnings. At McCone Properties, we've been helping consultants build successful real estate careers since 2013. Rather than recruiting in volume, we focus on hiring the right people - those with ambition, integrity and a genuine passion for property. In return, we provide the training, technology and support needed to thrive in one of the world's most exciting real estate markets. If you're an experienced property consultant or a high-performing salesperson ready for your next challenge, we'd love to hear from you. What You'll Be Doing As a Residential Sales Property Consultant, you'll guide buyers and sellers through one of life's biggest decisions while building your own personal brand and client network. Your responsibilities will include: - Assisting buyers in finding the right property to suit their lifestyle or investment goals. - Building and maintaining relationships with homeowners, investors and prospective buyers. - Conducting property viewings and providing expert market advice. - Generating new business through networking, referrals and prospecting. - Negotiating offers and managing transactions through to completion. - Staying up to date with Dubai's property market, pricing and community trends. - Delivering an exceptional client experience from first enquiry through to handover. Why Join McCone? Success in residential sales starts with having the right platform behind you. At McCone, you'll benefit from: - 50–70% commission structure, paid weekly - Comprehensive two-week Training Academy led by a UK certified trainer - Ongoing mentorship from experienced managers with over 15 years of Dubai real estate expertise - AI-powered in-house CRM with a large integrated database - Premium Property Finder packages to maximise your listings and exposure - Dedicated marketing support and lead generation campaigns - Visa and private health insurance - Clear career progression within a growing brokerage - A collaborative, high-performance and multicultural culture</p><p>Who We're Looking For We're looking for driven individuals who enjoy building relationships, thrive in a competitive environment and are motivated by uncapped earning potential. You'll ideally have: - Experience in real estate sales or a proven background in sales, recruitment, hospitality, automotive or another client facing industry - Excellent communication and negotiation skills - A proactive approach to generating business - Strong organisational and time management skills - A customer first mindset with the ability to build long term relationships - Fluency in English - A professional attitude and strong work ethic Essential Requirements - Valid driving licence - Education certificate - Financial savings to support yourself during your first 3–6 months while you build your pipeline - Comfortable working in a commission-only environment Earnings - Commission based - Successful consultants can realistically earn AED 250,000–500,000+ per year, with top performers significantly exceeding this. Why Residential Sales? Residential sales is more than just selling homes - it's about building trust, becoming a market expert and creating lasting client relationships. Every transaction is different, and your success is driven by the effort, service and expertise you bring to your clients. If you're ambitious, self-motivated and ready to build a rewarding career with one of Dubai's leading boutique brokerages, we'd love to hear from you.</p>

<p>Build a Career, Not Just Another Job. Moving into Dubai real estate is one of the biggest career decisions you'll make. At McCone Properties, we believe if you're going to take that leap, you should do it somewhere that genuinely invests in your success. Since 2013, we've grown into one of Dubai's leading real estate brokerages by focusing on quality over quantity. We don't recruit hundreds of agents every year - we carefully select ambitious people with the right attitude, work ethic and personality, then give them the training, tools and support to build long term careers. Whether you're an experienced salesperson or looking to transition into real estate, if you're driven, resilient and hungry to succeed, we'd love to hear from you. What You'll Be Doing. As a Residential Leasing Consultant, you'll help clients find their next home while building your own portfolio and reputation within Dubai's fast moving property market. Your day to day will include: - Managing enquiries from buyers, tenants and landlords. - Matching clients with suitable residential properties across Dubai. - Conducting property viewings and providing expert market advice. - Building long-term relationships with landlords and prospective tenants. - Negotiating tenancy agreements and closing deals. - Keeping up to date with market trends and new developments. - Working closely with experienced managers to continually develop your skills. - Delivering exceptional customer service throughout every stage of the leasing journey. No two days are the same, and your success is entirely driven by the effort you put in. Why Join McCone? We know that starting in Dubai real estate can be challenging, which is why we've built the infrastructure to help our consultants succeed.You'll benefit from: - 50–70% commission structure, paid weekly - Comprehensive two week Training Academy led by a UK certified trainer - Daily coaching and mentorship from managers with over 15 years of Dubai market experience - AI-powered in-house CRM with one of the largest integrated databases in the market - Premium Property Finder packages for maximum exposure - Dedicated marketing support and lead generation campaigns - Visa and private health insurance - Clear career progression with genuine opportunities to grow - A collaborative, high-performing and multicultural team environment</p><p>What We're Looking For We're looking for ambitious people who are motivated by performance and genuinely enjoy working with people. You'll ideally have: - Previous experience in sales, recruitment, hospitality, customer service or another client facing role - Excellent communication and relationship-building skills - Confidence negotiating and handling objections - Strong organisation and time management - A proactive, self-motivated mindset - Fluency in English - A professional approach and positive attitude - Essential Requirements - Valid driving licence - Education certificate - Financial savings to support yourself during your first 3–6 months while you build your pipeline - Willingness to relocate to Dubai (if applying internationally) - Comfortable working in a commission-only environment Earnings - Commission - Successful consultants can realistically earn AED 250,000–500,000+ per year, with top performers exceeding this. Who We're Currently Hiring We are currently prioritising candidates relocating from English-speaking markets who are looking to build a long-term career in Dubai's real estate industry. If you're ambitious, coachable and ready to be rewarded based on your performance, we'd love to hear from you.</p>

<p>Build a Career, Not Just Another Job. Moving into Dubai real estate is one of the biggest career decisions you'll make. At McCone Properties, we believe if you're going to take that leap, you should do it somewhere that genuinely invests in your success. Since 2013, we've grown into one of Dubai's leading real estate brokerages by focusing on quality over quantity. We don't recruit hundreds of agents every year - we carefully select ambitious people with the right attitude, work ethic and personality, then give them the training, tools and support to build long term careers. Whether you're an experienced salesperson or looking to transition into real estate, if you're driven, resilient and hungry to succeed, we'd love to hear from you. What You'll Be Doing. As a Residential Leasing Consultant, you'll help clients find their next home while building your own portfolio and reputation within Dubai's fast moving property market. Your day to day will include: - Managing enquiries from buyers, tenants and landlords. - Matching clients with suitable residential properties across Dubai. - Conducting property viewings and providing expert market advice. - Building long-term relationships with landlords and prospective tenants. - Negotiating tenancy agreements and closing deals. - Keeping up to date with market trends and new developments. - Working closely with experienced managers to continually develop your skills. - Delivering exceptional customer service throughout every stage of the leasing journey. No two days are the same, and your success is entirely driven by the effort you put in. Why Join McCone? We know that starting in Dubai real estate can be challenging, which is why we've built the infrastructure to help our consultants succeed.You'll benefit from: - 50–70% commission structure, paid weekly - Comprehensive two week Training Academy led by a UK certified trainer - Daily coaching and mentorship from managers with over 15 years of Dubai market experience - AI-powered in-house CRM with one of the largest integrated databases in the market - Premium Property Finder packages for maximum exposure - Dedicated marketing support and lead generation campaigns - Visa and private health insurance - Clear career progression with genuine opportunities to grow - A collaborative, high-performing and multicultural team environment</p><p>What We're Looking For We're looking for ambitious people who are motivated by performance and genuinely enjoy working with people. You'll ideally have: - Previous experience in sales, recruitment, hospitality, customer service or another client facing role - Excellent communication and relationship-building skills - Confidence negotiating and handling objections - Strong organisation and time management - A proactive, self-motivated mindset - Fluency in English - A professional approach and positive attitude - Essential Requirements - Valid driving licence - Education certificate - Financial savings to support yourself during your first 3–6 months while you build your pipeline - Willingness to relocate to Dubai (if applying internationally) - Comfortable working in a commission-only environment Earnings - Commission - Successful consultants can realistically earn AED 250,000–500,000+ per year, with top performers exceeding this. Who We're Currently Hiring We are currently prioritising candidates relocating from English-speaking markets who are looking to build a long-term career in Dubai's real estate industry. If you're ambitious, coachable and ready to be rewarded based on your performance, we'd love to hear from you.</p>

<p>Role Purpose The Support CRM Executive is responsible for managing customer interactions, maintaining accurate customer records, and ensuring all enquiries are resolved efficiently through the company's CRM platform. The role acts as the link between customers and internal departments, ensuring requests are tracked, communicated and resolved within agreed service levels while delivering an exceptional customer experience. The successful candidate will be highly organised, customer-focused and comfortable working with multiple systems in a fast-paced utilities environment. Key Responsibilities Customer Relationship Management • Manage customer enquiries received via CRM, email, telephone and digital channels. • Ensure every customer interaction is accurately recorded within the CRM system. • Maintain complete and up-to-date customer records. • Monitor customer cases from creation through to closure. • Provide timely updates to customers throughout the lifecycle of their request. • Escalate complex issues to the appropriate internal teams where required. Case Management • Log, categorise and prioritise customer requests. • Monitor ticket queues to ensure SLA compliance. • Follow up outstanding cases until full resolution. • Identify recurring issues and recommend process improvements. • Ensure all supporting documentation is attached to customer records. Customer Support • Respond professionally to customer enquiries relating to billing, accounts, portal access, meter readings, move in/out requests and general services. • Liaise with Billing, Operations, Metering, Finance and Technical teams to resolve customer issues. • Assist customers with navigating the customer portal and self-service functions. • Deliver excellent customer service across all communication channels. CRM Administration • Maintain CRM data accuracy and integrity. • Update customer profiles, account details and contact information. • Assist with CRM testing, enhancements and new feature rollouts. • Support data cleansing and quality assurance activities. • Generate reports from the CRM when required. Performance & Reporting • Meet individual productivity and quality targets. • Monitor assigned workloads and case ageing. • Produce reports on ticket volumes, response times and resolution performance. • Identify trends and recurring customer issues for management review. Continuous Improvement • Suggest improvements to customer journeys and internal processes. • Contribute to knowledge base articles and standard operating procedures. • Support new system implementations and process changes. • Participate in training and knowledge-sharing sessions.</p><p>Required Skills & Experience Essential • Minimum 2 years' experience in customer service, CRM administration or customer support. • Experience using CRM or ticketing platforms such as Zendesk, Zoho CRM, Salesforce, Freshdesk or similar. • Excellent written and verbal English communication skills. • Strong organisational and time management skills. • High attention to detail. • Ability to manage multiple priorities simultaneously. • Strong problem-solving skills. • Proficient in Microsoft Office, particularly Excel. Desirable • Experience within utilities, property management or facilities management. • Experience supporting billing or customer accounts. • Knowledge of SLAs and customer service KPIs. • Experience working with customer portals. Key Competencies • Customer Focus • Communication • Problem Solving • Attention to Detail • Teamwork • Accountability • Organisation • Adaptability • Time Management • Continuous Improvement The Support CRM Executive consistently delivers excellent customer service by ensuring every enquiry is managed professionally, resolved efficiently and accurately recorded. They maintain high-quality CRM data, meet service level agreements, proactively communicate with customers and contribute to continuous improvements that enhance the overall customer experience.</p>

<p>Role Purpose The Support CRM Executive is responsible for managing customer interactions, maintaining accurate customer records, and ensuring all enquiries are resolved efficiently through the company's CRM platform. The role acts as the link between customers and internal departments, ensuring requests are tracked, communicated and resolved within agreed service levels while delivering an exceptional customer experience. The successful candidate will be highly organised, customer-focused and comfortable working with multiple systems in a fast-paced utilities environment. Key Responsibilities Customer Relationship Management • Manage customer enquiries received via CRM, email, telephone and digital channels. • Ensure every customer interaction is accurately recorded within the CRM system. • Maintain complete and up-to-date customer records. • Monitor customer cases from creation through to closure. • Provide timely updates to customers throughout the lifecycle of their request. • Escalate complex issues to the appropriate internal teams where required. Case Management • Log, categorise and prioritise customer requests. • Monitor ticket queues to ensure SLA compliance. • Follow up outstanding cases until full resolution. • Identify recurring issues and recommend process improvements. • Ensure all supporting documentation is attached to customer records. Customer Support • Respond professionally to customer enquiries relating to billing, accounts, portal access, meter readings, move in/out requests and general services. • Liaise with Billing, Operations, Metering, Finance and Technical teams to resolve customer issues. • Assist customers with navigating the customer portal and self-service functions. • Deliver excellent customer service across all communication channels. CRM Administration • Maintain CRM data accuracy and integrity. • Update customer profiles, account details and contact information. • Assist with CRM testing, enhancements and new feature rollouts. • Support data cleansing and quality assurance activities. • Generate reports from the CRM when required. Performance & Reporting • Meet individual productivity and quality targets. • Monitor assigned workloads and case ageing. • Produce reports on ticket volumes, response times and resolution performance. • Identify trends and recurring customer issues for management review. Continuous Improvement • Suggest improvements to customer journeys and internal processes. • Contribute to knowledge base articles and standard operating procedures. • Support new system implementations and process changes. • Participate in training and knowledge-sharing sessions.</p><p>Required Skills & Experience Essential • Minimum 2 years' experience in customer service, CRM administration or customer support. • Experience using CRM or ticketing platforms such as Zendesk, Zoho CRM, Salesforce, Freshdesk or similar. • Excellent written and verbal English communication skills. • Strong organisational and time management skills. • High attention to detail. • Ability to manage multiple priorities simultaneously. • Strong problem-solving skills. • Proficient in Microsoft Office, particularly Excel. Desirable • Experience within utilities, property management or facilities management. • Experience supporting billing or customer accounts. • Knowledge of SLAs and customer service KPIs. • Experience working with customer portals. Key Competencies • Customer Focus • Communication • Problem Solving • Attention to Detail • Teamwork • Accountability • Organisation • Adaptability • Time Management • Continuous Improvement The Support CRM Executive consistently delivers excellent customer service by ensuring every enquiry is managed professionally, resolved efficiently and accurately recorded. They maintain high-quality CRM data, meet service level agreements, proactively communicate with customers and contribute to continuous improvements that enhance the overall customer experience.</p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra-competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.</p> <p>Four Seasons Dubai at Jumeirah Beach includes five outlet options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates. Dubai is located on the southern shore of the Arabian Gulf and has a subtropical, arid climate.</p> <h4>What you will do</h4> <p>Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</p> <p>Oversee all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service.</p> <p>Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.</p> <h4>What you bring</h4> <ul> <li>Previous 3-5 years’ experience in managing high volume banqueting operations at the highest quality.</li> <li>Excellent organizational and communication skills, proficiency in English.</li> <li>Ability to work well under pressure in a fast-paced environment and long hours.</li> <li>A flair for creativity and entrepreneurship.</li> </ul> <h4>What we offer:</h4> <ul> <li>Work authorization</li> <li>Competitive tax free salary and service charge</li> <li>End of service gratuity</li> <li>Fallboard accommodation</li> <li>Free transportation to and from work</li> <li>Medical and life insurance</li> <li>Paid annual leave</li> <li>Flight allowance to home country</li> <li>Social and sporting events</li> <li>Learning and development programs</li> <li>Career opportunities and international transfer</li> <li>And more…</li> </ul> <h4>Schedule & hours:</h4> <p>6 days per week over 48 working hours</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra-competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.</p> <p>Four Seasons Dubai at Jumeirah Beach includes five outlet options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates. Dubai is located on the southern shore of the Arabian Gulf and has a subtropical, arid climate.</p> <h4>What you will do</h4> <p>Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</p> <p>Oversee all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service.</p> <p>Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.</p> <h4>What you bring</h4> <ul> <li>Previous 3-5 years’ experience in managing high volume banqueting operations at the highest quality.</li> <li>Excellent organizational and communication skills, proficiency in English.</li> <li>Ability to work well under pressure in a fast-paced environment and long hours.</li> <li>A flair for creativity and entrepreneurship.</li> </ul> <h4>What we offer:</h4> <ul> <li>Work authorization</li> <li>Competitive tax free salary and service charge</li> <li>End of service gratuity</li> <li>Fallboard accommodation</li> <li>Free transportation to and from work</li> <li>Medical and life insurance</li> <li>Paid annual leave</li> <li>Flight allowance to home country</li> <li>Social and sporting events</li> <li>Learning and development programs</li> <li>Career opportunities and international transfer</li> <li>And more…</li> </ul> <h4>Schedule & hours:</h4> <p>6 days per week over 48 working hours</p></p><p></p>