Solar Power Engineer Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Why Oracle&nbsp;NetSuite</strong></span></p><br><p><span>Founded in 1998,&nbsp;Oracle&nbsp;NetSuite was the first cloud company – ushering in the new era of cloud computing. NetSuite’s mission is to deliver one system, the suite, that gives leaders a complete view into their business.&nbsp;&nbsp;</span></p><br><p><span>As&nbsp;the&nbsp;industry leading cloud business system recognised in Gartner’s Magic Quadrants, NetSuite&nbsp;includes&nbsp;financials, inventory management, HR, professional services automation,&nbsp;commerce, and more.&nbsp;Tens of thousands of customers all over the world trust NetSuite&nbsp;to give their businesses&nbsp;the visibility, agility, and control needed to make data-informed decisions quickly.&nbsp;&nbsp;</span></p><br><p><span>NetSuite is a place where you can build a career and have fun while doing so! We’re invested in our people, our customers, and the community. And as part of Oracle, our benefits are second to none.&nbsp;Joining our passionate team means that you’re ready to take your career to the next level. With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, NetSuite is committed to creating a workplace where everyone feels empowered and set up for success.</span></p><br><p><span><strong>#LifeAtNetSuite</strong></span></p><br><p><span><strong>The Oracle NetSuite Sales Development Representative (SDR) Role&nbsp;</strong></span></p><br><p><span>The SDR role provides a hands-on experience, sourcing and qualifying leads while building product knowledge and developing fundamental sales skills. We are looking to hire our next superstar sales representative to help us continue to accelerate our YoY growth through revenue generation. Within this role, you will get the best of both worlds – training and autonomy. The SDR role provides an unmissable, hands-on learning opportunity that will allow you to contribute to our ongoing success.&nbsp;</span></p><br><p><span><strong>Want to know more? Check out these resources.</strong></span></p><br><ul> <li><span>NetSuite Instagram</span></li> <li><span>Netsuite Website&nbsp;</span></li> <li><span>Netsuite Customer Testimonials</span></li> <li><span>Netsuite LinkedIn Page&nbsp;</span></li> <li><span>Netsuite YouTube Channel&nbsp;</span></li></ul><p><span><strong>Your Responsibilities</strong></span></p><br><ul> <li><span>Analyze and understand prospective customer needs, personas, processes, projects and requirements in order to ascertain potential solutions.</span></li> <li><span>Perform outbound prospecting through cold-calling, emails and social media to generate high quality, BANT qualified leads that can be promoted to sales.&nbsp;</span></li> <li><span>Acquire and maintain a working knowledge of Oracle Netsuite solutions and our value proposition so that you can speak around value and return on investment vs technical functionalities.&nbsp;</span></li> <li><span>Maintain a high volume of tailored, strategic, multi-channel outreach for your target accounts.</span></li> <li><span>Confidently interact with and influence key personnel up to and including Executives at the highest levels of an organization</span></li> <li><span>Build strong relationships and collaborate effectively with the Account Executives that you support.</span></li> <li><span>Prioritise your time and accounts effectively to ensure success</span></li></ul><p><span><strong>Minimum Qualifications</strong></span></p><br><ul> <li><span>Minimum 12 months of professional sales experience involving researching, prospecting, cold-calling and consistent achievement of quota attainment</span></li> <li><span>Adaptable, resilient, self-starter with the ability to work in a fast-paced environment and a desire to succeed</span></li> <li><span>Excellent communication (verbal, written, and presentation) and interpersonal skills</span></li></ul><p><span><strong>Life at Oracle and Equal Opportunity:&nbsp;</strong></span></p><br><p><span>An Oracle career can span industries, roles, countries, and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.</span></p><br><p><span>In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.</span></p><br><p><span>Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.</span></p><br><p><span>At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.</span></p><br><p><span>Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</span></p><br><p><span>https://www.oracle.com/corporate/careers/diversity-inclusion/</span></p><br><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br><p>Acts as the first contact for many prospects in Oracle business via outbound calls. Qualifies Oracle prospects and produces quality leads for the Oracle Sales Force. Performs database and record keeping activities.</p><br><br>Qualifications:<br><p>Career Level - IC1</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Captain for Hopper Dredger.</p><br><br><p>DEVELOP YOUR CAREER WITH INDUSTRY LEADERS</p><br><p>NMDC Group is always looking for talented individuals to join our team. We know that our people are fundamental to our success as a business, which is why we support their career development and personal wellbeing in every way we can.</p><br><p>NMDC Group offers an environment where every employee can thrive and reach their professional potential. Nothing is more important to us than ensuring every employee feels valued and respected in their roles, and able to progress in their career through training, mentorship, and educational opportunities.</p><br><p>With a wide range of attractive employee benefits and competitive salaries, we have created a workplace defined by its culture, and made by its people. If you have a passion for EPC and marine construction and want to work on some of the region’s most exciting projects, find your next challenge with us.</p><br><br>Responsibilities:<br><ul><li><p><span><span>Supervise and guide the activities related to the dredger. Teach, advice and guide the crew on daily base to increase their level of understanding of the dredging activities on board in order to achieve a higher quality, safety, technical reliability, production and operational hours</span></span></p><br></li><li><p><span><span>Final responsibility for operational management (Both nautical and regarding the dredging process), coordinating operational, non-operational, nautical and administrative activities, and consulting with the project management</span></span></p><br></li><li><p><span><span>Captain is in charge of the daily management of the ship, production, and crew and assumes final responsibility for all related areas (described in detail below). To supervise and guide the activities related to the dredger&nbsp;</span></span></p><br></li><li><p><span><span>Advice and guide the crew on daily base to increase their level of understanding of the dredging activities and nautical aspects on board in order to achieve a higher quality, safety, technical reliability, production and operational hours</span></span></p><br></li><li><p><span><span>Give highest priority to safety on board and motivates his/her crew (e.g. by communication of the safety policy, wearing personal protective gear</span></span></p><br></li><li><p><span><span>Communicates the project safety and environment plan to the crew and organises its execution</span></span></p><br></li><li><p><span><span>Hold safety meetings, toolbox meetings, necessary exercises and drills on board as required</span></span></p><br></li><li><p><span><span>Analyses accidents, near accidents and unsafe situations</span></span></p><br></li><li><p><span><span>Know and respects at relevant national and international laws and rules and is responsible in case of noncompliance</span></span></p><br></li><li><p><span><span>Responsible for correct waste treatment on board</span></span></p><br></li><li><p><span><span>Captain is an active member of the project team lead by the Project Manager</span></span></p><br></li><li><p><span><span>Final goal of his/her function is to increase the net margin of NMDC</span></span></p><br></li><li><p><span><span>Captain has the ultimate responsibility of the safety and daily operation of vessel and his crew, as being prescribed by Company procedures and guild lines</span></span></p><br></li><li><p><span><span>Captain has full power in coordination with DS/TS/PM, to take whatever action he deems to be best in order to safeguard the interest of vessel and its crew</span></span></p><br></li><li><p><span><span><strong><u>Powers:</u></strong></span></span></p><br></li><li><p><span><span>Defend the Company's viewpoints</span></span></p><br></li><li><p><span><span>Final word in regards to all activities on board of vessel which are not limited to operations, planning, maintenance, deck department, engine department etc.</span></span></p><br></li></ul><p><span><span><strong><u>Specially:</u></strong></span></span></p><br><ul><li><p><span><span>Ensure that the works assigned to him are executed safely and without risks for the health, quality and environment, both according to the customer's requirements and those of the company</span></span></p><br></li><li><p><span><span>Report of defects to vessels or their auxiliary equipment to the Technical Department, the Project Manager and the head office</span></span></p><br></li><li><p><span><span>Daily production reporting to and consultation with the Project Manager, the Project Team on the operational activities, more in particular on the progress of the works for which he is responsible</span></span></p><br></li><li><p><span><span>Execution of the work in accordance with the local environmental prescriptions and regulations Immediately reports delays (technical, weather, unexpected conditions) to the project management team + estimated time of resumption of work</span></span></p><br></li><li><p><span><span>Investigate any damage to the vessel, personal injuries of crew and the environmental effects of the vessel this includes monitoring any pollution and checking for oil spills around the vessel and at ports and&nbsp;</span>harbors</span></p><br></li></ul><p><span><span><strong><u>Duties:</u></strong></span></span></p><br><ul><li><p><span><span>He will exercise overall control of vessel maintenance and operation and welfare, discipline and training of crew in order to create and maintain a high productive and efficient and safe working environment</span></span></p><br></li><li><p><span><span>Identify and analyse training needs. Teach and guide crew on board in dredging techniques, planning of deck- and engine room related activities Generate production reporting on each operation</span></span></p><br></li><li><p><span><span>Provide input on the planning in agreement with the SD/TS on a day-to-day basis</span></span></p><br></li><li><p><span><span>Provide guidance and train subordinate to achieve common goal</span></span></p><br></li><li><p><span><span>Hold performance evaluation reviews with crew members (taking knowledge AND attitude into account) and points out the resulting needs for training (for engine room personnel: in consultation with Chief Engineer)</span></span></p><br></li><li><p><span><span>Keep an eye on and stimulates the good cooperation and atmosphere on board (for instance, by setting the example, by appreciating diversity, by radically countering racism, harassment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; by establishing rules, ...)</span></span></p><br></li><li><p><span><span>Keep track of the of all soil conveying parts (deck lines, impellers, inner/outer pump houses, shieves, suction mouth, etc..) by means of a register based on the characteristics of the dredge material and the pumped volume track of the W&amp;T of coating pipeline</span></span></p><br></li><li><p><span><span>Captain will keep track and plan maintenance of vessel and will schedule the maintenance in alignment with the project team</span></span></p><br></li><li><p><span><span>He will verify if maintenance is done on time and perform regular checks if all equipment's are safe for operations</span></span></p><br></li><li><p><span><span>Advice the dredging superintendent in respect of: Planning of the work process, dredging patterns, shore connections etc.</span></span></p><br></li><li><p><span><span>Assess the crew and provides honest and detailed evaluations to all Crewing- Operations- and</span></span></p><br></li><li><p><span><span>Technical department</span></span></p><br></li><li><p><span><span>Implement the maintenance plan of vessel in accordance with technical Department objectives</span></span></p><br></li><li><p><span><span>Accident report: Reports all accidents, to the project manager, HSE manager and designated person. Quality Assurance: He ensures all tasks and control related to quality as specified in relevant project quality plan</span></span></p><br></li><li><p><span><span>Provide input in regards to possible upgrades/ small and major upgrades/ small and major modifications to improve reliability and production of the vessel</span></span></p><br></li><li><p><span><span>Provide Lessons learned register and implementation of the action points</span></span></p><br></li><li><p><span><span>Execute the ISM-management on board and arranges that all required drills/inspections are performed at the required intervals</span></span></p><br></li><li><p><span><span>Generalist view of a Job that you have been assigned for— at times you will be ask to do above/beyond the scope of this role due to Operational/Technical requirements</span></span></p><br></li><li><p><span><span>Identify hazards</span></span></p><br></li><li><p><span><span>Obtain information from HSE Department</span></span></p><br></li><li><p><span><span>Make recommendations to HSE Department</span></span></p><br></li></ul><p><span><span>Investigate Incidents</span></span></p><br><br>Qualifications:<br><ul><li><p><span><span>Valid COC &amp; endorsements, Class 1 Master</span></span></p><br></li><li><p><span><span>Valid GMDSS &amp; other STCW certificates</span></span></p><br></li><li><p><span><span>Hold valid statutory license issued by flag authority for specific on board job</span></span></p><br></li><li><p><span><span>Be Familiar with SMS (safety management system), &amp; ISPS</span></span></p><br></li><li><p><span><span>Risk Assessment / PTW</span></span></p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JLL empowers you to shape a brighter way</b>.&nbsp;&nbsp;</p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people&nbsp;and empowering them to thrive, grow meaningful careers and to find a place where they belong.&nbsp; Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p><b>About the Role</b></p><br><p>JLL is seeking a dynamic and customer-focused Workplace Experience Ambassador to support our prestigious client, Amazon, at their Dubai office location. In this frontline role, you will be the face of the workplace experience, creating a welcoming, efficient, and exceptional environment for employees, visitors, and stakeholders. You will serve as a key point of contact, ensuring seamless daily operations and delivering world-class hospitality that reflects both JLL's and Amazon's commitment to excellence.</p><br><p><b>Key Responsibilities</b></p><br><p><b>Front of House &amp; Hospitality Management</b> Serve as the primary point of contact at reception, greeting employees and visitors with professionalism and warmth. Manage visitor registration, badge issuance, and escort procedures in compliance with security protocols. Coordinate meeting room bookings, ensure spaces are properly prepared, and provide technical support for audio-visual equipment. Deliver exceptional hospitality services including catering coordination, beverage service, and special event support.</p><br><p><b>Workplace Operations Support</b> Monitor and respond to workplace service requests through designated systems, ensuring timely resolution and follow-up. Conduct regular floor walks to identify and address facility issues, cleanliness standards, and space utilization concerns. Coordinate with vendors and service providers for maintenance, cleaning, and facility-related services. Maintain accurate records of visitor logs, service requests, and incident reports.</p><br><p><b>Employee Experience &amp; Engagement</b> Proactively engage with employees to understand their needs and gather feedback on workplace services. Assist with workplace orientation for new hires and provide guidance on building amenities and services. Support internal events, town halls, and employee engagement initiatives. Serve as a liaison between employees and facility management teams to ensure concerns are addressed promptly.</p><br><p><b>Space &amp; Amenity Management</b> Oversee the presentation and functionality of common areas, including pantries, collaboration zones, phone booths, and wellness rooms. Monitor inventory levels of office supplies, pantry items, and amenity consumables, coordinating restocking as needed. Ensure compliance with health, safety, and environmental standards across all workplace areas. Support workspace allocation, moves, and changes in coordination with the facilities team.</p><br><p><b>Communication &amp; Coordination</b> Distribute workplace announcements, updates, and service notifications to employees through appropriate channels. Maintain workplace signage, wayfinding materials, and communication boards. Collaborate with cross-functional teams including facilities, IT, security, and HR to deliver integrated workplace solutions. Prepare regular reports on workplace utilization, service metrics, and employee feedback.</p><br><p><b>Required Qualifications</b></p><br><p><b>Education &amp; Experience</b> 1-2 years of experience in customer service, hospitality, facilities management, or workplace services roles. Experience supporting multinational organizations or technology companies is highly desirable. Previous experience working in the UAE market with understanding of local business practices and cultural expectations.</p><br><p><b>Skills &amp; Competencies</b> Exceptional customer service orientation with strong interpersonal and communication skills. Professional demeanor with the ability to interact confidently with all levels of an organization. Strong organizational skills with proven ability to multitask and prioritize in a fast-paced environment. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and workplace management systems. Problem-solving mindset with a proactive approach to identifying and resolving issues. Cultural awareness and ability to work effectively in a diverse, international environment.</p><br><p><b>Language Requirements</b> Fluency in English (written and spoken) is mandatory. Arabic language skills are advantageous but not required.</p><br><p><b>Preferred Qualifications</b></p><br><p>Experience with integrated workplace management systems (IWMS) or computer-aided facilities management (CAFM) platforms. Knowledge of health and safety regulations and building management practices. Background in event coordination or project support. Familiarity with sustainability initiatives and workplace wellness programs.</p><br><p><b>About JLL</b></p><br><p>JLL is a leading professional services firm that specializes in real estate and investment management. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate. At JLL, we are committed to shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients.</p><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.&nbsp; We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're&nbsp;pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.&nbsp; If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –&nbsp; you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page &gt; I want to work for JLL.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JLL empowers you to shape a brighter way</b>.&nbsp;&nbsp;</p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people&nbsp;and empowering them to&nbsp;thrive, grow meaningful careers and to find a place where they belong.&nbsp; Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.&nbsp; &nbsp;</p><br><p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p><br><p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p><br><p><b>Role Purpose </b></p><br><p>Reporting daily to the Assistant Facilities Manager or Facilities Manager, the role of Facilities Coordinator has been created to assist in all and any areas to ensure that the FM services to the building run smoothly.</p><br><p><b>What this job involves </b></p><br><ul><li>Assessing building maintenance issues by conducting weekly walks of the building and recording the findings.</li><li>Working with the Facilities Manager and Moves and Changes team to address internal space requirements and to organise/assist with team moves and Moves and Changes team.</li><li>Monitoring stock levels of Stationary and Consumables used by Employees and placing orders with suppliers.</li><li>Managing internal moves within the building with the Facilities Manager.</li><li>Working with Facilities Manager and Moves and Changes team to maintain floor plans.</li><li>Assisting in setting up in house and external events as and when required.</li><li>Working with the Building Operations team and reporting all defective H&amp;S equipment to the respective person and arrange for repairs to be carried out.</li><li>Supporting the Assistant Facilities Manager as and when required regarding vendor management and Soft Service Support.</li><li>Managing fire wardens and first aiders and assist with scheduling training and refresher training as necessary.</li><li>Upkeep and review of Manuals, Handbooks, Guidance notes etc.</li><li>Cover Receptionist Role &amp; Responsibilities when required</li><li>Understand primary responsibilities of Meeting and Evens and support M&amp;E Specialist when required</li><li>Manage day to day mail room operation, deliveries, enquiries, etc.</li><li>Be aware of basic procedures, courier suppliers and all external key contacts.</li><li>Manage mail related supplies stock and place order when needed.</li><li>Other tasks and duties as required.</li></ul><p><b>Every day is different, and in all these activities, we’d encourage you to show your ingenuity. </b></p><br><p><b>Sounds like you? To apply you need to be / have:</b></p><br><ul><li>Previous experience of working within a high profile corporate environment</li><li>Previous reception or hospitality experience would be beneficial</li><li>Pro-active and hands on – happy to support other Team members</li><li>Knowledge of Facilities Management processes preferable</li><li>IT Skills, Outlook, Excel, Word.</li><li>Professional, friendly and welcoming attitude</li><li>Good attention to detail</li><li>Ability to show initiative</li><li>Excellent communication skills</li><li>Organizational skills and the ability to prioritize a busy workload</li><li>Customer service background essential</li></ul><p><b>What you can expect from us </b></p><br><ul><li>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</li><li>Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</li><li>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...</li></ul><p>Apply today at jll.com/careers.</p><br><p><b><i>JLL Privacy Statement</i></b></p><br><p><i>When you visit JLL websites, JLL may collect information related to those visits, without you actively sending that information. This information may include, for example, the internet browser you are using, your access device’s operating system, the language in which that system presents information to you, your IP (Internet Protocol) address, the web search that took you to the JLL website, the web pages and advertisements displayed to you, and the links you click on.</i></p><br><p><i>For additional details please see </i><i><span>JLL's Global Privacy Statement</span></i><i> or our career site pages for each country.</i></p><br><p><i>For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy </i><i><span>here</span></i><i>.</i></p><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p><b>Job Tags:</b></p><br>GREF<p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.&nbsp; We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're&nbsp;pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our <span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.&nbsp; If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <span>Contact Us</span> page &gt; I want to work for JLL.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Welcome to Planet. We believe in using space to help life on Earth.</strong></p><br><p>Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.</p><br><p>Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.</p><br><p>As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.</p><br><p>We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.</p><br><p>Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.</p><br><br><p><strong>About the Role:&amp;nbsp;&amp;nbsp;</strong></p><br><p>The Director of Sales, Middle East will be responsible for leading our regional sales organization, driving Planet’s Go-To-Market (GTM) strategy, and accelerating revenue growth across national security, defense, and government sectors. In this highly strategic role, you will lead high-performing teams, build executive relationships across defense ministries and key contractors, and position Planet's Earth observation platform as an essential capability for mission-critical operations. Ideal candidates are ambitious commercial leaders with deep defense domain expertise, exceptional strategic vision, and a passion for driving transformational business outcomes.</p><br><p>The ideal candidate is an accomplished sales leader with deep defense domain expertise and a track record of managing high-performing teams in the region. You will bring an established executive network across Defense Ministries, Intelligence Agencies, and key Prime Contractors/System Integrators. Combining strategic commercial acumen with an understanding of national security priorities, you will position Planet as a trusted capability provider for mission-critical operations.</p><br><p>This is a full-time, remote position based in the United Arab Emirates. If located near an office, you are expected to work from that office 3 days per week</p><br><p><strong>Impact You’ll Own:</strong></p><br><ul><li>Drive Strategic Revenue Growth: Own and execute a result-oriented Go-To-Market (GTM) strategy to build, negotiate, and close high-value, complex deals across sovereign defense and government sectors, consistently hitting or exceeding regional quota targets.</li><li>Forecast Governance &amp;amp; Predictability: Maintain rigorous pipeline hygiene (Salesforce.com) and deliver accurate, data-driven revenue forecasts to executive leadership through disciplined deal inspection and pipeline management.</li><li>Capture Strategy &amp;amp; Value Messaging: Engineer tailored capture strategies and high-impact executive narratives that align with agency-level priorities, resonate with key decision-makers, and win competitive procurements.</li><li>Manage, Coach &amp;amp; Empower: Build, mentor, and scale a high-performing sales team, establishing a culture of accountability, operational excellence, and continuous professional development.</li><li>Methodology Alignment: Train and inspect direct reports on core sales methodologies and capture frameworks (e.g., MEDDPICC, Shipley), coaching them on deal qualification, stakeholder mapping, and win strategies.</li><li>Talent Bench &amp;amp; Scaling: Proactively recruit, onboard, and retain elite commercial and defense-domain talent to build a solid talent bench as the regional footprint expands.</li><li>Cross-Functional Matrix Alignment: Orchestrate seamless collaboration across internal matrix teams—including Government Affairs, Product, Engineering, and Field Marketing—to align corporate capabilities with regional market opportunities.</li><li>Technical &amp;amp; Post-Sales Win Alignment: Partner closely with Pre-Sales/Solutions Engineering to secure technical wins, and collaborate with Post-Sales teams to ensure flawless customer onboarding, retention, and long-term expansion.</li><li>Deal Cadence &amp;amp; Executive Escalation: Communicate deal velocity transparently across internal business units, mobilizing executive sponsorship and cross-functional support when needed to de-risk complex pursuits.</li></ul><p><strong>What You Bring:</strong></p><br><ul><li>8+ years of experience with a track record of driving revenue growth, building high-performing teams, and consistently exceeding multi-million-dollar individual &amp;amp; team quotas.</li><li>6+ years of progressive leadership and management experience.</li><li>Ability to recruit, mentor, and retain top-tier talent, instilling a high accountability culture and coaching direct reports through complex, multi-year deal cycles.</li><li>Deep experience establishing pipeline discipline, accurate revenue forecasting, and thorough deal inspection using Salesforce.com and modern sales methodologies (e.g., MEDDPICC).</li><li>Extensive background navigating complex government and defense procurement frameworks across the Middle East, with a primary focus on key markets including the UAE, KSA, Oman, and Bahrain.</li><li>An established, C-level network across Ministries of Defense, Intelligence Agencies, and Tier-1 Prime Contractors / System Integrators in the MENA region.</li><li>Deep understanding of how commercial technology and advanced data feeds support sovereign defense, intelligence, and national security missions.</li><li>Success collaborating across internal matrixed teams (Government Affairs, Product, Engineering, Legal) to align corporate capabilities with regional opportunities.</li><li>A strategic, self-directed leader with sound commercial judgment, adept at leading teams through dynamic, high-growth, or startup-like market environments.</li></ul><p><strong>What Makes You Stand Out:</strong></p><br><ul><li>5+ years of progressive sales leadership and enterprise business development experience within the defense, national security, or government technology sectors, with a track record of building high-performing teams and consistently exceeding revenue targets.</li><li>Deep operational understanding of defense domain priorities, sovereign procurement frameworks, and agency decision-making processes across the UK and EMEA regions.</li><li>Experience managing complex, multi-year deal cycles, with the ability to lead sales teams through disciplined capture frameworks, pipeline governance, and accurate revenue forecasting.</li><li>Fluency in both English and Arabic is a solid plus, enabling the candidate to articulate complex strategic value propositions effectively to senior government ministers, agency leaders, and internal executives.</li></ul><p><strong>Application Deadline:</strong></p><br><p>Applications are reviewed on a rolling basis. This posting may be removed earlier than projected if a suitable pool of applications has been received. For this reason, we recommend applying as soon as you are able to.</p><br><p><strong>Benefits While Working at Planet:</strong></p><br><p><em>These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.</em></p><br><ul><li>Paid time off including vacation, holidays and company-wide days off&amp;nbsp;</li><li>Employee Wellness Program&amp;nbsp;</li><li>Home Office Reimbursement</li><li>Monthly Phone and Internet Reimbursement</li><li>Tuition Reimbursement and access to LinkedIn Learning</li><li>Equity&amp;nbsp;</li><li>Volunteering Paid Time Off</li></ul><p>This role is also eligible to receive commission.</p><br><p><strong>San Francisco Fair Chance Ordinance<br></strong>Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</p><br><p><strong>Why we care so much about Belonging.&amp;nbsp;<br></strong>We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work.&amp;nbsp; If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply!&amp;nbsp; At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description.&amp;nbsp; We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts.&amp;nbsp; We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride.&amp;nbsp;</p><br><p><strong>EEO statement: <br></strong>Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.</p><br><p><strong>Accommodations:&amp;nbsp;<br></strong>Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.</p><br><p><strong>Privacy Policy</strong>: By clicking 'Apply Now' at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.</p><br><p><strong>Privacy Policy (European Applicants):</strong> By clicking 'Apply Now' at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.</p><br><p><strong>AI in Our Interviewing Process</strong>: Planet is committed to providing an exceptional interview experience for all candidates. We currently use Metaview to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a 'Planet AI Notetaker' for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy.</p><br><p><strong>Candidate AI Policy</strong>: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to <em>prepare</em> for interviews and assessments. However, <em>during any live interview stage or when actively completing assessments for this position, the use of AI tools—e.g. Large Language Models (LLMs), deep fake technology, etc.—is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions</em>. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact accommodations@planet.com with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.</p><br><br> </div>

Role Description A Head of Operations is responsible for leading and overseeing the organization's day-to-day operational activities, developing operational strategies, managing teams and resources, improving processes, controlling costs, and ensuring the efficient delivery of products and services. The role works closely with senior management and cross-functional departments to achieve business objectives, maintain operational excellence, ensure regulatory compliance, and drive sustainable organizational growth. Key Responsibilities Lead and oversee the organization's overall day-to-day operational activities. Develop and implement operational strategies, plans, policies, procedures, and performance objectives aligned with business goals. Translate organizational strategy into practical operational plans, priorities, targets, and measurable outcomes. Manage and coordinate multiple departments, teams, business units, projects, and operational functions as required. Establish operational KPIs, performance standards, service levels, productivity targets, and business-performance metrics. Monitor operational performance and ensure departments consistently achieve agreed objectives and targets. Identify operational bottlenecks, inefficiencies, service gaps, resource constraints, and process risks. Develop and implement initiatives to improve operational efficiency, productivity, service quality, profitability, and customer satisfaction. Lead continuous-improvement programs, process optimization, workflow redesign, automation, and operational transformation initiatives. Manage operational budgets, expenditure, resource allocation, cost controls, and financial-performance targets. Monitor operating costs and identify opportunities to reduce waste, improve resource utilization, and increase operational profitability. Develop workforce plans and ensure appropriate staffing levels, skills, structures, and resources are available to support business requirements. Lead, coach, mentor, and develop managers, supervisors, and operational teams. Establish clear responsibilities, performance expectations, accountability structures, and reporting lines across operational functions. Support recruitment, onboarding, training, performance management, succession planning, and employee-development initiatives. Promote a culture of accountability, collaboration, operational discipline, customer service, and continuous improvement. Coordinate closely with finance, HR, procurement, supply chain, logistics, sales, marketing, IT, legal, compliance, and other departments. Ensure effective communication and coordination between operational teams and senior management. Oversee supply chain, procurement, logistics, facilities, production, service delivery, customer operations, or other business functions where applicable. Monitor operational capacity, workflow, demand, resources, inventory, equipment, facilities, and service requirements. Ensure products and services are delivered according to agreed quality, cost, schedule, and service standards. Monitor customer-service performance, customer complaints, service failures, operational incidents, and corrective actions. Develop and maintain operational policies, standard operating procedures (SOPs), workflows, controls, and process documentation. Ensure operational activities comply with applicable laws, regulations, contractual requirements, industry standards, and company policies. Work with legal, compliance, risk, and quality teams to identify and mitigate operational and regulatory risks. Establish appropriate risk-management, business-continuity, emergency-response, and operational-resilience processes. Lead operational response to critical incidents, business disruptions, service failures, supply interruptions, and other major operational challenges. Monitor supplier, contractor, service-provider, and third-party performance where applicable. Negotiate or support commercial arrangements, service agreements, operational contracts, and supplier relationships as required. Review operational reports, financial information, customer data, productivity metrics, and performance trends to support management decisions. Prepare operational dashboards, management reports, business reviews, forecasts, budgets, and strategic recommendations. Use data and business intelligence to identify trends, risks, opportunities, and operational improvement priorities. Oversee implementation of operational technology, ERP systems, workflow platforms, automation tools, and digital-transformation initiatives. Ensure effective management and protection of company assets, equipment, facilities, technology, and operational resources. Monitor operational quality, safety, security, compliance, and service standards. Establish audit, inspection, quality-control, and operational-review processes where required. Work with senior leadership to develop annual operating plans, budgets, growth strategies, and organizational priorities. Support business expansion, new-site launches, new products or services, market entry, restructuring, and strategic operational initiatives. Evaluate operational risks and develop contingency plans, alternative processes, and recovery strategies. Maintain strong relationships with key customers, partners, suppliers, regulators, service providers, and other stakeholders. Ensure confidentiality and appropriate protection of operational, commercial, financial, employee, customer, and strategic information. Monitor industry trends, market developments, emerging technologies, operational best practices, and competitive practices. Identify opportunities to improve operational efficiency, profitability, service quality, productivity, scalability, customer satisfaction, and organizational performance. Contribute to continuous improvement of business operations, workforce performance, process efficiency, cost management, risk control, service delivery, and long-term organizational growth. Qualifications Bachelor's degree in Business Administration, Operations Management, Management, Supply Chain Management, Engineering, or a related field. Master's degree in Business Administration (MBA), Operations Management, or a related discipline is advantageous. Significant experience in operations management, business operations, general management, or a related senior leadership position. Demonstrated experience managing multiple operational functions, departments, teams, projects, or business units. Strong knowledge of operational strategy, business processes, performance management, resource planning, cost control, and organizational development. Proven experience developing and implementing operational strategies, policies, procedures, KPIs, and performance-improvement programs. Strong financial understanding, including budgeting, forecasting, cost management, profitability analysis, and resource allocation. Excellent leadership, team-management, coaching, mentoring, delegation, and organizational-development skills. Strong analytical, strategic-thinking, problem-solving, decision-making, and risk-management abilities. Excellent communication, negotiation, presentation, stakeholder-management, and interpersonal skills. Strong understanding of process improvement methodologies, operational excellence, Lean, Six Sigma, or similar approaches is advantageous. Proficiency in Microsoft Office, particularly Excel, Power Point, Word, and Outlook. Familiarity with ERP, CRM, business intelligence, workflow-management, operational reporting, and other enterprise systems is advantageous. Strong knowledge of compliance, risk management, health and safety, quality management, and business-continuity principles. Experience managing suppliers, contractors, service providers, strategic partners, and external stakeholders is advantageous. Strong understanding of workforce planning, organizational structures, talent development, and performance-management practices. Ability to analyze operational data, identify performance trends, and convert insights into practical business improvements. Experience leading organizational change, digital transformation, process automation, restructuring, or business-expansion initiatives is advantageous. Ability to manage complex operations, competing priorities, tight deadlines, operational disruptions, and high-pressure situations. Relevant professional qualifications in operations management, supply chain, project management, Lean Six Sigma, or business management are advantageous. Strong ability to work effectively with CEOs, executive leadership, department heads, managers, employees, customers, suppliers, regulators, and other stakeholders. Professional, strategic, accountable, decisive, commercially aware, proactive, adaptable, and results-oriented. Strong commitment to operational excellence, business performance, cost efficiency, service quality, employee development, risk management, customer satisfaction, scalability, and continuous improvement.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>A little bit about talabat</strong><br> <br> talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries<br> across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success<br> expanded to the rest of the GCC region, Egypt &amp; Jordan, making it the largest and most popular food<br> ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands<br> of orders every day.We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and<br> operations in 40+ countries.</p><br><br>Job Description<br><p><strong>About the Role</strong><br> We are hiring a hands-on IT Engineering Manager to own the Enterprise Applications domain — the devices, collaboration tools, and identity/access that talabat employees rely on every day — and to lead the small engineering team behind it, coordinating across our markets.</p><br><p>This is a working manager role: roughly 70–80% technical execution and standard-setting, and 20–30% people and delivery leadership. You will operate with a high degree of autonomy, staying close to the work while building the automation, documentation, and standards that let the function scale consistently across markets. It is a build role — you set the technical bar by doing, then make that excellence repeatable so it outlives any one person.</p><br><p>Your domain sits alongside other IT engineering domains, and your success depends as much on clean collaboration across those boundaries as on the depth of your own work. You will define and defend clear ownership of your systems while partnering openly with adjacent teams who depend on them. You will cultivate strong vendor relationships and drive strategic partnerships that enhance application functionality and support — a single quote is a starting point, not a decision.</p><br><p>Scope boundary: This role owns corporate and employee-facing IT (the digital workplace), including identity and endpoint end-to-end, which adjacent IT teams consume. It does not own product, ordering, or operational (rider/vendor-facing) systems, which sit with separate engineering functions. Where core platforms are provided centrally by Delivery Hero, this role owns the local instances and acts as talabat's engineering interface to those central teams.</p><br><p><strong>What You'll Own</strong></p><br><p>Endpoint &amp; Device Management</p><br><p>Own endpoint fleet strategy across macOS and Windows — MDM (Jamf, Intune, Jump Cloud), security baselines, patching, encryption, inventory, and the full device lifecycle from procurement and provisioning through to offboarding and asset recovery. Maintain endpoint posture in partnership with Security.</p><br><p>SaaS Administration</p><br><p>Own day-to-day administration of the core SaaS stack — Google Workspace, Slack, Atlassian, and similar — including configuration, license management, integrations, cost optimization, and strategic licensing negotiations with vendors. Evaluate and onboard new business tools, retire redundant ones, and operate the local instances of centrally provided platforms. Drive Power User Community deployment and management across entities where applicable.</p><br><p>Identity &amp; Access</p><br><p>Administer SSO, MFA, and identity providers (Okta, Entra, Google or similar), operating local instances and interfacing with the central identity platform. Own the Joiner-Mover-Leaver lifecycle — provisioning, deprovisioning, role-based access, least-privilege, and periodic access reviews — automated wherever possible.</p><br><p>Automation &amp; AI (a core expectation, not a future investment)</p><br><p>Engineer away repetitive work: if a task is done the same way more than twice, automate it. Scripting (Python, Bash, PowerShell) and AI tooling are current expectations of this role. Use automation and AI to create team capacity without growing headcount, and lead the team's adoption of these tools.</p><br><p>Incident Response &amp; Reliability</p><br><p>Own incident response and the on-call rotation for your domain. Act as escalation point during peak and out-of-hours periods, run proactive incident communication, and drive root-cause resolution rather than recurring workarounds. Participate in cross-domain incident coordination where issues span into adjacent IT teams. Build reliability and security in by design — every system has a clear answer to "what happens when this fails?"</p><br><p>Service, Compliance &amp; Standards</p><br><p>Define and track IT service standards, SLAs, and operational metrics, and run ticketing/ITSM workflows that reduce friction for employees. Ensure a consistent support model across locations and time zones, adhering to agreed service levels. Champion change management practices to ensure seamless application delivery and effective transitions. Contribute to compliance and audit readiness (e.g. SOC 2 / ISO 27001 IT controls, access reviews, evidence) in partnership with Security and central teams. Standardize before scaling — build solutions that work across all markets on a shared foundation, allowing local flavor without fragmenting the stack.</p><br><p>Leadership, People &amp; Vendors</p><br><p>Lead, coach, and raise the technical bar of a small IT engineering team, with a mandate to grow both its capability and its headcount. Set the standard hands-on, develop your engineers, and manage performance fairly and decisively — investing genuinely in growth, and making the hard call when the bar cannot be met. Provide mentorship to team members, promote knowledge sharing and professional growth. Create and maintain runbooks, training materials, and self-service resources so knowledge is never trapped in one person's head. Manage vendors, procurement, and renewals — actively challenge cost and drive strategic partnerships rather than transactional relationships.</p><br><br>Qualifications<br><p><strong>What You'll Bring</strong></p><br><ul><li><p>5–7+ years in IT operations, IT engineering, or corporate IT, with hands-on depth across endpoint, SaaS, and identity — including organisations with 5,000+ users.</p><br></li><li><p>Hands-on expertise with MDM (Jamf / Intune / jumpcloud), identity providers (Okta / Entra), and SaaS administration (Google Workspace, Slack, Atlassian).</p><br></li><li><p>Demonstrated scripting and automation ability, and daily use of AI tooling in real work — with concrete examples of what you have built or adopted.</p><br></li><li><p>Proven expertise in business process analysis, requirements gathering, solution design, and vendor management — including cost-effective licensing negotiation.</p><br></li><li><p>A track record of leading or mentoring a small team and raising its operating standard. People-leadership appetite is required; formal management experience is welcome.</p><br></li><li><p>Strong project management skills, with a track record of delivering complex projects on time and within budget across multiple concurrent workstreams.</p><br></li><li><p>Proven ability to operate autonomously with limited managerial oversight — self-directed on priorities, delivery, and standard-setting.</p><br></li><li><p>A track record of defining and defending clear domain ownership while collaborating openly with adjacent teams.</p><br></li><li><p>A strong customer-focus mindset toward employees — you treat how IT feels to use as the measure of success, speak in plain language, and never say no to the person without offering an alternative.</p><br></li><li><p>Exceptional communication and interpersonal skills, with the ability to build strong relationships and influence without authority across teams and senior stakeholders.</p><br></li><li><p>A documentation-first working style and comfort operating where a central platform team owns core systems and you own the local layer and the interface.</p><br></li><li><p>Deep understanding of enterprise application security best practices.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>About the Role</strong><br> We are hiring a hands-on IT Engineering Manager to own the Enterprise Applications domain — the devices, collaboration tools, and identity/access that talabat employees rely on every day — and to lead the small engineering team behind it, coordinating across our markets.</p><br><br><p>This is a working manager role: roughly 70–80% technical execution and standard-setting, and 20–30% people and delivery leadership. You will operate with a high degree of autonomy, staying close to the work while building the automation, documentation, and standards that let the function scale consistently across markets. It is a build role — you set the technical bar by doing, then make that excellence repeatable so it outlives any one person.</p><br><br><p>Your domain sits alongside other IT engineering domains, and your success depends as much on clean collaboration across those boundaries as on the depth of your own work. You will define and defend clear ownership of your systems while partnering openly with adjacent teams who depend on them. You will cultivate strong vendor relationships and drive strategic partnerships that enhance application functionality and support — a single quote is a starting point, not a decision.</p><br><br><p>Scope boundary: This role owns corporate and employee-facing IT (the digital workplace), including identity and endpoint end-to-end, which adjacent IT teams consume. It does not own product, ordering, or operational (rider/vendor-facing) systems, which sit with separate engineering functions. Where core platforms are provided centrally by Delivery Hero, this role owns the local instances and acts as talabat's engineering interface to those central teams.</p><br><br><p><strong>What You'll Own</strong></p><br><br><p>Endpoint &amp; Device Management</p><br><br><p>Own endpoint fleet strategy across macOS and Windows — MDM (Jamf, Intune, Jump Cloud), security baselines, patching, encryption, inventory, and the full device lifecycle from procurement and provisioning through to offboarding and asset recovery. Maintain endpoint posture in partnership with Security.</p><br><br><p>SaaS Administration</p><br><br><p>Own day-to-day administration of the core SaaS stack — Google Workspace, Slack, Atlassian, and similar — including configuration, license management, integrations, cost optimization, and strategic licensing negotiations with vendors. Evaluate and onboard new business tools, retire redundant ones, and operate the local instances of centrally provided platforms. Drive Power User Community deployment and management across entities where applicable.</p><br><br><p>Identity &amp; Access</p><br><br><p>Administer SSO, MFA, and identity providers (Okta, Entra, Google or similar), operating local instances and interfacing with the central identity platform. Own the Joiner-Mover-Leaver lifecycle — provisioning, deprovisioning, role-based access, least-privilege, and periodic access reviews — automated wherever possible.</p><br><br><p>Automation &amp; AI (a core expectation, not a future investment)</p><br><br><p>Engineer away repetitive work: if a task is done the same way more than twice, automate it. Scripting (Python, Bash, PowerShell) and AI tooling are current expectations of this role. Use automation and AI to create team capacity without growing headcount, and lead the team's adoption of these tools.</p><br><br><p>Incident Response &amp; Reliability</p><br><br><p>Own incident response and the on-call rotation for your domain. Act as escalation point during peak and out-of-hours periods, run proactive incident communication, and drive root-cause resolution rather than recurring workarounds. Participate in cross-domain incident coordination where issues span into adjacent IT teams. Build reliability and security in by design — every system has a clear answer to "what happens when this fails?"</p><br><br><p>Service, Compliance &amp; Standards</p><br><br><p>Define and track IT service standards, SLAs, and operational metrics, and run ticketing/ITSM workflows that reduce friction for employees. Ensure a consistent support model across locations and time zones, adhering to agreed service levels. Champion change management practices to ensure seamless application delivery and effective transitions. Contribute to compliance and audit readiness (e.g. SOC 2 / ISO 27001 IT controls, access reviews, evidence) in partnership with Security and central teams. Standardize before scaling — build solutions that work across all markets on a shared foundation, allowing local flavor without fragmenting the stack.</p><br><br><p>Leadership, People &amp; Vendors</p><br><br><p>Lead, coach, and raise the technical bar of a small IT engineering team, with a mandate to grow both its capability and its headcount. Set the standard hands-on, develop your engineers, and manage performance fairly and decisively — investing genuinely in growth, and making the hard call when the bar cannot be met. Provide mentorship to team members, promote knowledge sharing and professional growth. Create and maintain runbooks, training materials, and self-service resources so knowledge is never trapped in one person's head. Manage vendors, procurement, and renewals — actively challenge cost and drive strategic partnerships rather than transactional relationships.</p><br><br><br>What you need to be successful<br><p><strong>What You'll Bring</strong></p><br><br><ul><li><p>5–7+ years in IT operations, IT engineering, or corporate IT, with hands-on depth across endpoint, SaaS, and identity — including organisations with 5,000+ users.</p><br><br></li><li><p>Hands-on expertise with MDM (Jamf / Intune / jumpcloud), identity providers (Okta / Entra), and SaaS administration (Google Workspace, Slack, Atlassian).</p><br><br></li><li><p>Demonstrated scripting and automation ability, and daily use of AI tooling in real work — with concrete examples of what you have built or adopted.</p><br><br></li><li><p>Proven expertise in business process analysis, requirements gathering, solution design, and vendor management — including cost-effective licensing negotiation.</p><br><br></li><li><p>A track record of leading or mentoring a small team and raising its operating standard. People-leadership appetite is required; formal management experience is welcome.</p><br><br></li><li><p>Strong project management skills, with a track record of delivering complex projects on time and within budget across multiple concurrent workstreams.</p><br><br></li><li><p>Proven ability to operate autonomously with limited managerial oversight — self-directed on priorities, delivery, and standard-setting.</p><br><br></li><li><p>A track record of defining and defending clear domain ownership while collaborating openly with adjacent teams.</p><br><br></li><li><p>A strong customer-focus mindset toward employees — you treat how IT feels to use as the measure of success, speak in plain language, and never say no to the person without offering an alternative.</p><br><br></li><li><p>Exceptional communication and interpersonal skills, with the ability to build strong relationships and influence without authority across teams and senior stakeholders.</p><br><br></li><li><p>A documentation-first working style and comfort operating where a central platform team owns core systems and you own the local layer and the interface.</p><br><br></li><li><p>Deep understanding of enterprise application security best practices.</p><br><br></li></ul><br>Who we are<br><p><strong>A little bit about talabat</strong><br> <br> talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries<br> across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success<br> expanded to the rest of the GCC region, Egypt &amp; Jordan, making it the largest and most popular food<br> ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands<br> of orders every day.We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and<br> operations in 40+ countries.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Global Affairs<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br><p>About Salesforce<br>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,<br>ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The<br>world of work as we know it is changing and we're looking for Trailblazers who are passionate about<br>bettering business and the world through AI, driving innovation, and keeping Salesforce's core<br>values at the heart of it all.<br>Ready to level-up your career at the company leading workforce transformation in the agentic era?<br>You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.<br>About the Role<br>As a reflection of our continued growth in the Middle East region, we are hiring a high performing,<br>result-oriented Corporate Counsel to join the Salesforce Commercial Legal team in EMEA, to<br>support sales to customers primarily in the United Arab Emirates (UAE) and the broader Middle<br>Eastern region.<br>The Commercial Legal team delivers innovative, trusted and world-class legal services to advance<br>and protect Salesforce's interests while creating a fulfilling work environment for our legal team.<br>We are talented, diverse, collaborative and fun. We use our unique characteristics and the values<br>we share to meet our challenges every day.<br>This position will be based in the Dubai office.<br>Key Responsibilities:<br> Generally advise on UAE and other Middle East countries’ laws, regulations and<br>procedures, as well as help properly strengthen and orient our contractual, operational and<br>business regional offering to meet our targets and embrace the contemplated business<br>growth.<br> Draft, negotiate, and advise on strategic technology service agreements with commercial<br>and public sector customers and partners.<br> Provide legal support for local and regional services and initiatives, offering ongoing legal<br>counsel, regulatory interpretation, and guidance for executives and other business and legal<br>team members on a variety of matters related to the sale of cloud-based, on-prem and<br>professional services.<br> Closely cooperate with other departments, including privacy, government affairs, security<br>and compliance to ensure agreements are consistent with internal policies and processes.<br> Provide legal and commercial advice in relation to existing contracts and provide support in<br>the event of any disputes or potential disputes.<br> Provide support in answering public market surveys, RFIs/RFPs, including collecting<br>relevant information internally.<br> Assist in developing training materials and provide training to the business on relevant<br>legal topics and best practices.<br> Actively contribute to the EMEA Commercial Legal team’s ongoing development of<br>knowledge, skills and processes.<br> Participate in cross-regional team projects.<br>Preferred Qualifications<br> Master Degree from a highly regarded university; LLM or additional abroad studies in an<br>English-speaking country are a plus.<br> Qualified Lawyer within a major jurisdiction and/or UAE is a plus.<br> Substantial experience and knowledge of UAE law and major common law jurisdictions<br>relating to commercial and technology contracting.<br> Minimum 5-year PQE in a reputable law firm or as in-house commercial counsel in a large<br>organization operating in the Middle East and supporting IT contracts’ negotiation,<br>including public procurements activities.<br>Required skills &amp; experience:<br> Fluent in English and Arabic.<br> Experience in cloud computing is a must. Previous exposure to public procurement would<br>be an advantage.<br> Substantive expertise in AI, data privacy and intellectual property laws. US revenue<br>recognition knowledge would be a plus.<br> Outstanding legal drafting skills in both Arabic and English, rigor and strong legal<br>reasoning.<br> Excellent verbal communication and negotiation skills.<br> Can-do attitude, pro-active, autonomous, resilient, adaptable, eager to continually learn<br>and develop professionally.<br> Highly responsive and service-oriented attitude. Ability to handle pressure and provide<br>thoughtful recommendations.<br> Ability to organize, prioritize and manage deadlines, in a fast pace, rapidly evolving and<br>demanding industry and work environment.<br> Team spirit and collaborative attitude.<br> Ability to develop and maintain strong working relationships with demanding internal<br>clients.<br> Innovative and committed to developing innovative solutions to better serve our<br>customers.</p><br><br><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JLL empowers you to shape a brighter way</b>.&nbsp;&nbsp;</p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people&nbsp;and empowering them to&nbsp;thrive, grow meaningful careers and to find a place where they belong.&nbsp; Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.&nbsp; &nbsp;</p><br><p><b>We are looking for a Corporate Receptionist UAE National for fixed term assignment for 10 months!</b></p><br><p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p><br><p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p><br><p><b>Role Purpose </b></p><br><p>The Workplace Experience Ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting &amp; event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Workplace Experience Ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.</p><br><p><b>What this job involves</b></p><br><ul><li>Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience</li><li>Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries</li><li>Receive, direct and relay telephone, email and other queries via front of house</li><li>Greet, assist and direct candidates/new hires/visitors and the general public appropriately</li><li>Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised</li><li>Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail</li><li>Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations</li><li>Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured</li><li>Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces</li><li>High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers</li><li>Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events</li><li>Provide timely, accurate &amp; personalized response to meetings and events enquiries</li><li>Work flexibly in different settings as part of a the team</li><li>Coordinate the daily updating of room booking displays in line with local/regional processes</li><li>Play a key part in supporting onsite space audits and walk-the-store processes</li><li>Support and cover other facilities team services as required, such as Trouble Ticket requests, incoming/outgoing mail and courier services, site inspections, and one-off or administrative tasks</li></ul><p><b>Every day is different, and in all these activities, we’d encourage you to show your ingenuity. </b></p><br><p><b>Sounds like you? To apply you need to be / have:</b></p><br><ul><li>Experience in reception, concierge or related field</li><li>Previous catering or hospitality experience is&nbsp;desirable</li><li>Excellent people skills and ability to interact with a wide range of client staff and demands</li><li>Previous experience of working within a high profile corporate environment</li><li>Facilities Management exposure would be beneficial</li><li>Fluency in English and local language</li><li>Strong PC literacy and proven ability to manage daily activities using various systems.</li><li>Very high attention to detail</li><li>Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal.</li><li>Ability to maintain professionalism at all times and be an ambassador of the team.</li><li>Be an excellent team player with the want to go above and beyond for each other</li></ul><p><b>What you can expect from us </b></p><br><ul><li>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</li><li>Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</li><li>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...</li></ul><p>Apply today at jll.com/careers.</p><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p><b>Job Tags:</b></p><br>Hiring<p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.&nbsp; We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're&nbsp;pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our <span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.&nbsp; If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <span>Contact Us</span> page &gt; I want to work for JLL.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JLL empowers you to shape a brighter way</b>.&nbsp;&nbsp;</p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people&nbsp;and empowering them to&nbsp;thrive, grow meaningful careers and to find a place where they belong.&nbsp; Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.&nbsp; &nbsp;</p><br><p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p><br><p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p><br><p><b>Role Purpose </b></p><br><p>The Workplace Experience Ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting &amp; event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Workplace Experience Ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.</p><br><p><b>What this job involves</b></p><br><ul><li>Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience</li><li>Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries</li><li>Receive, direct and relay telephone, email and other queries via front of house</li><li>Greet, assist and direct candidates/new hires/visitors and the general public appropriately</li><li>Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised</li><li>Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail</li><li>Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations</li><li>Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured</li><li>Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces</li><li>High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers</li><li>Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events</li><li>Provide timely, accurate &amp; personalized response to meetings and events enquiries</li><li>Work flexibly in different settings as part of a the team</li><li>Coordinate the daily updating of room booking displays in line with local/regional processes</li><li>Play a key part in supporting onsite space audits and walk-the-store processes</li><li>Support and cover other facilities team services as required, such as Trouble Ticket requests, incoming/outgoing mail and courier services, site inspections, and one-off or administrative tasks</li></ul><p><b>Every day is different, and in all these activities, we’d encourage you to show your ingenuity. </b></p><br><p><b>Sounds like you? To apply you need to be / have:</b></p><br><ul><li>Experience in reception, concierge or related field</li><li>Previous catering or hospitality experience is&nbsp;desirable</li><li>Excellent people skills and ability to interact with a wide range of client staff and demands</li><li>Previous experience of working within a high profile corporate environment</li><li>Facilities Management exposure would be beneficial</li><li>Fluency in English and local language</li><li>Strong PC literacy and proven ability to manage daily activities using various systems.</li><li>Very high attention to detail</li><li>Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal.</li><li>Ability to maintain professionalism at all times and be an ambassador of the team.</li><li>Be an excellent team player with the want to go above and beyond for each other</li></ul><p><b>What you can expect from us </b></p><br><ul><li>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</li><li>Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</li><li>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...</li></ul><p>Apply today at jll.com/careers.</p><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p><b>Job Tags:</b></p><br>Hiring<p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.&nbsp; We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're&nbsp;pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our <span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.&nbsp; If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <span>Contact Us</span> page &gt; I want to work for JLL.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About Dubai Media Council:</strong></span></p><br><p><span>The Dubai Media Council is the government authority responsible for regulating and developing Dubai’s media sector, strengthening the emirate’s position as a leading regional and global media hub through progressive policies, innovation, and talent development.</span></p><br><br> <p><span><b><span><strong>JOB</strong></span><span><strong>PURPOSE</strong></span></b></span></p><br><p><span><span>The Head of Data and Analytics is responsible for leading Dubai Media Council's data and analytics function, providing robust data governance, sector intelligence, performance reporting, predictive analytics, and business intelligence that support evidence-based decision-making across Dubai's media and gaming sectors. The role leads the development of KPI frameworks, analytical models, dashboards, and forecasting capabilities that enable DMC to monitor sector performance, identify emerging opportunities and risks, and evaluate the effectiveness of regulatory initiatives.</span></span></p><br><p><span><span>The role serves as the senior-most analytical leader within DMC, ensuring data-driven decision-making across all governance and regulatory functions.</span></span></p><br><p><span>Working closely with the Head of Studies and Research and the Head of Media Strategy and Policy Development, the role translates complex data into actionable insights that support strategic planning, policy development, governance, and continuous improvement across DMC. The role holder is expected to demonstrate leadership skills, financial and budget management acumen and carry out his/her duties in accordance with the relevant business policies and procedures.</span></p><br><p><span><b><span><strong>No.</strong></span></b></span></p><br><p><span><b><span><strong>Key</strong></span><span><strong>Focus</strong></span><span><strong>Area</strong></span></b></span></p><br><p><span><b><span><strong>Key</strong></span><span><strong>Accountabilities</strong></span></b></span></p><br><br><p><span><span>1.</span></span></p><br><p><span><span>General </span><span>Responsibilities</span></span></p><br><p><span><span>·</span></span><span><span>Develop</span><span>the</span><span>strategy</span><span>for</span><span>Data</span><span>and</span><span>Analytics</span><span>to</span><span>support</span><span>the</span><span>overall</span><span>DMC</span><span>vision,</span><span>direction</span><span>and</span><span>strategic</span><span>objectives</span></span></p><br><p><span><span>·</span></span><span><span>Ensure the successful implementation of the strategic vision for</span><span>Data and Analytics to achieve the strategic objectives</span><span>set out for the Media Governance Sector in line with DMC’s vision</span><span>and objectives</span></span></p><br><p><span><span>·</span></span><span><span>Lead</span><span>the</span><span>teams</span><span>within</span><span>Data</span><span>and</span><span>Analytics</span><span>to</span><span>deliver</span><span>the</span><span>objectives</span><span>set</span><span>out</span><span>within</span><span>the</span><span>department</span></span></p><br><p><span><span>·</span></span><span><span>Develop</span><span>and</span><span>maintain</span><span>excellent</span><span>working</span><span>relationships</span><span>with</span><span>Executive</span><span>Directors,</span><span>Directors</span><span>and</span><span>Heads</span><span>across</span><span>DMC, working</span><span>together</span><span>when</span><span>needed</span><span>to</span><span>support</span><span>and</span><span>deliver</span><span>the</span><span>DMC</span><span>strategy</span></span></p><br><p><span><span>·</span></span><span><span>Develop and manage the Data and Analytics budget, working with Finance to secure funds and ensuring proper tracking </span><span>of the allocated budgets across the team</span></span></p><br><p><span><span>·</span></span><span><span>Ensure monthly KPI reports are generated, shared with the Strategy &amp; Governance Excellence department on time and </span><span>supported by documentation to aid in capturing and calculating the</span><span>KPI metrics</span></span></p><br><p><span><span>·</span></span><span><span>Develop</span><span>talent</span><span>within</span><span>the</span><span>Data</span><span>and</span><span>Analytics</span><span>team,</span><span>focusing</span><span>on</span><span>soft</span><span>skills</span><span>as</span><span>well</span><span>as</span><span>technical</span><span>skills</span><span>development</span></span></p><br><p><span><span>·</span></span><span><span>Ensure</span><span>compliance</span><span>with</span><span>audit</span><span>findings</span><span>and</span><span>reports,</span><span>implementing</span><span>necessary</span><span>changes,</span><span>policies</span><span>and</span><span>risk</span><span>mitigation </span><span>strategies to strengthen compliance with local government and global requirements.</span></span></p><br><p><span><span>·</span></span><span><span>Implement digitization strategies</span><span>where possible, ensuring digital solutions for key processes are applied and utilized to </span><span>drive higher efficiencies and effectiveness.</span></span></p><br><br><p><span><span>2.</span></span></p><br><p><span><span>Data</span><span>Strategy</span><span>and </span><span>Governance</span></span></p><br><p><span><span>·</span></span><span><span>Develop and implement the Data and Analytics strategy to support the Media Governance function and DMC's overall </span><span>strategic</span><span>objectives.</span></span></p><br><p><span><span>·</span></span><span><span>Establish</span><span>data</span><span>governance</span><span>frameworks,</span><span>standards,</span><span>and</span><span>quality</span><span>controls,</span><span>ensuring</span><span>data</span><span>remains</span><span>accurate,</span><span>consistent, </span><span>secure, and fit for decision-making.</span></span></p><br><p><span><span>·</span></span><span><span>Develop</span><span>policies</span><span>governing</span><span>data</span><span>collection,</span><span>validation,</span><span>integration,</span><span>storage,</span><span>and</span><span>reporting</span><span>across</span><span>DMC,</span><span>promoting consistency and regulatory compliance.</span></span></p><br><br><p><span><span>·</span></span><span><span>Identify opportunities to improve data maturity, governance practices, and information management, strengthening DMC's analytical capabilities.</span></span></p><br><p><span><span>·</span></span><span><span>Promote a data-driven culture across DMC by encouraging consistent use of reliable information in strategic and operational decision-making.</span></span></p><br><br><p><span><b><span><strong>3.</strong></span></b></span></p><br><p><span><b><span><strong>Sector Performance Measurement and KPI Frameworks</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>Lead the development of sector-wide KPI frameworks, enabling consistent measurement of Dubai's media and gaming ecosystem performance.</span></span></p><br><p><span><span>·</span></span><span><span>Establish KPI methodologies, definitions, and calculation standards, ensuring reporting remains transparent, reliable, and comparable across departments.</span></span></p><br><p><span><span>·</span></span><span><span>Monitor sector performance indicators, identifying emerging trends, performance gaps, and opportunities requiring management attention.</span></span></p><br><p><span><span>·</span></span><span><span>Validate KPI submissions and reporting outputs before publication, maintaining the integrity and credibility of organizational reporting.</span></span></p><br><p><span><span>·</span></span><span><span>Support DMC departments in developing meaningful performance indicators aligned with strategic objectives and regulatory priorities.</span></span></p><br><br><p><span><b><span><strong>4.</strong></span></b></span></p><br><p><span><b><span><strong>Business Intelligence and Advanced Analytics</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>Oversee advanced data analysis across licensing, content, compliance, governance, investment, talent, and industry datasets, providing meaningful intelligence for decision-makers.</span></span></p><br><p><span><span>·</span></span><span><span>Develop predictive models, trend analyses, and scenario planning tools that support future regulatory planning and resource allocation.</span></span></p><br><p><span><span>·</span></span><span><span>Lead the design of executive dashboards and business intelligence solutions, enabling timely visibility of sector performance and organizational KPIs.</span></span></p><br><p><span><span>·</span></span><span><span>Translate complex analytical findings into concise reports, visualizations, and recommendations that support Executive Directors, Directors, and Heads.</span></span></p><br><p><span><span>·</span></span><span><span>Evaluate new analytical technologies, artificial intelligence tools, and automation opportunities that improve reporting capability and analytical effectiveness.</span></span></p><br><br><p><span><b><span><strong>5.</strong></span></b></span></p><br><p><span><b><span><strong>Forecasting, Insights and Decision Support</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>Lead forecasting activities that anticipate sector growth, investment trends, emerging business models, regulatory impacts, and future industry developments.</span></span></p><br><p><span><span>·</span></span><span><span>Integrate quantitative analysis with research findings and policy initiatives, producing evidence-based recommendations that support strategic decision-making.</span></span></p><br><p><span><span>·</span></span><span><span>Provide analytical support for regulatory reform, policy development, and governance initiatives, ensuring recommendations are supported by robust evidence.</span></span></p><br><p><span><span>·</span></span><span><span>Benchmark Dubai's media sector performance against international markets, identifying opportunities to strengthen competitiveness and regulatory maturity.</span></span></p><br><p><span><span>·</span></span><span><span>Prepare executive briefings and strategic insights that inform planning, investment, and policy decisions across DMC.</span></span></p><br><br><p><span><b><span><strong>6.</strong></span></b></span></p><br><p><span><b><span><strong>Data Capability and Continuous Improvement</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>Lead the continuous enhancement of DMC's analytical capability by improving methodologies, reporting processes, and data management practices.</span></span></p><br><p><span><span>·</span></span><span><span>Oversee the development of automated reporting solutions that improve efficiency while reducing manual reporting activities.</span></span></p><br><p><span><span>·</span></span><span><span>Mentor Data &amp; Analytics team members, strengthening analytical capability and succession planning within the function.</span></span></p><br><p><span><span>·</span></span><span><span>Collaborate closely with Studies &amp; Research and Media Strategy &amp; Policy Development to ensure data, research, and policy activities operate as an integrated governance function.</span></span></p><br><p><span><span>·</span></span><span><span>Identify opportunities to enhance data integration, reporting technologies, and business intelligence capabilities, supporting continuous organizational improvement.</span></span></p><br><br><br><p><span><b><span><strong>Job</strong></span><span><strong>Specifications</strong></span></b></span></p><br><br><p><span><span>Key</span><span>Interactions</span><span>&amp; </span><span>Nature</span><span>of</span><span>Interaction</span></span></p><br><p><span><span>Internal:</span></span></p><br><p><span><span>·</span></span><span><span>Work closely with the Director Media Governance to establish sector performance frameworks and support strategic </span><span>decision-making</span><span>across</span><span>the</span><span>Media</span><span>Governance</span><span>function.</span></span></p><br><br><p><span><span>·</span></span><span><span>Collaborate with the Head of Studies and Research and Head of Media Strategy and Policy Development to integrate </span><span>research,</span><span>policy,</span><span>and</span><span>analytical</span><span>insights</span><span>into</span><span>governance</span><span>activities.</span></span></p><br><p><span><span>·</span></span><span><span>Support Executive Directors, Directors, Heads, and business units across DMC by providing analytical insights, dashboards, forecasting, and performance reporting that support evidence-based decisions.</span></span></p><br><p><span><span>·</span></span><span><span>Partner with Corporate Support functions to ensure appropriate data governance, system integration, budgeting, </span><span>procurement,</span><span>and</span><span>technology</span><span>requirements</span><span>are</span><span>met.</span></span></p><br><p><span><span>·</span></span><span><span>Work with all departments to develop KPI frameworks, reporting methodologies, and performance measurement </span><span>standards.</span></span></p><br><p><span><span>·</span></span><span><span>Collaborate with Corporate Support for procurement, finance and human resources needs across projects, </span><span>partnerships</span><span>and</span><span>collaborations,</span><span>and</span><span>internal</span><span>employee</span><span>needs.</span></span></p><br><p><span><span>External:</span></span></p><br><p><span><span>·</span></span><span><span>Engage with government entities, statistical authorities, and regulatory</span><span>organizations to exchange data, benchmarking </span><span>information, and analytical methodologies.</span></span></p><br><p><span><span>·</span></span><span><span>Collaborate with academic institutions, research organizations, and industry bodies to strengthen analytical capability </span><span>and</span><span>sector</span><span>intelligence.</span></span></p><br><p><span><span>·</span></span><span><span>Monitor international benchmarking databases and global media performance indicators to identify emerging trends </span><span>and best practices.</span></span></p><br><p><span><span>Support external reporting requirements by providing validated analytical information and performance data where </span><span>appropriate.</span></span></p><br><br><p><span><span>Technical</span><span>Skills</span></span></p><br><p><span><span>·</span></span><span><span>Expert:</span><span>Data</span><span>governance</span><span>frameworks</span><span>and</span><span>information</span><span>management.</span></span></p><br><p><span><span>·</span></span><span><span>Expert:</span><span>Advanced</span><span>analytics,</span><span>statistical</span><span>modelling,</span><span>and</span><span>predictive</span><span>forecasting.</span></span></p><br><p><span><span>·</span></span><span><span>Expert:</span><span>KPI</span><span>framework</span><span>development</span><span>and</span><span>performance</span><span>measurement.</span></span></p><br><p><span><span>·</span></span><span><span>Expert:</span><span>Business</span><span>intelligence</span><span>platforms</span><span>(Power</span><span>BI,</span><span>Tableau</span><span>or</span><span>equivalent).</span></span></p><br><p><span><span>·</span></span><span><span>Advanced:</span><span>Data</span><span>visualization</span><span>and</span><span>executive</span><span>reporting.</span></span></p><br><p><span><span>·</span></span><span><span>Advanced:</span><span>Data</span><span>integration,</span><span>quality</span><span>assurance,</span><span>and</span><span>analytical</span><span>methodologies.</span></span></p><br><p><span><span>·</span></span><span><span>Proficient:</span><span>Command</span><span>of</span><span>written</span><span>and</span><span>spoken</span><span>Arabic</span><span>and</span><span>English</span></span></p><br><br><p><span><span>Behavioural </span><span>Competencies</span></span></p><br><p><span><span>·</span></span><span><span>Enabling</span><span>change</span><span>-</span><span>Proficient</span></span></p><br><p><span><span>·</span></span><span><span>Effective</span><span>communication</span><span>-</span><span>Advanced</span></span></p><br><p><span><span>·</span></span><span><span>Leading</span><span>and</span><span>inspiring</span><span>others</span><span>-</span><span>Proficient</span></span></p><br><p><span><span>·</span></span><span><span>Decision</span><span>making</span><span>and</span><span>problem</span><span>solving</span><span>–</span><span>Advanced</span></span></p><br><p><span><span>·</span></span><span><span>Financial</span><span>awareness</span><span>–</span><span>Proficient</span></span></p><br><p><span><span>·</span></span><span><span>Team</span><span>Management</span><span>and</span><span>People</span><span>Development</span><span>–</span><span>Advanced</span></span></p><br><br><br><br><br> <p><span><b><span><strong>Experience</strong></span><span><strong>Required</strong></span></b></span></p><br><br><p><span><span>Functional</span><span>Experience</span></span></p><br><p><span><span>·</span></span><span><span>Minimum 11 years of experience in data analytics, business intelligence, performance management, economics, statistics, </span><span>or</span><span>regulatory</span><span>analytics.</span></span></p><br><p><span><span>·</span></span><span><span>Demonstrated</span><span>experience</span><span>developing</span><span>KPI</span><span>frameworks,</span><span>dashboards,</span><span>forecasting</span><span>models,</span><span>and</span><span>executive</span><span>reporting.</span></span></p><br><p><span><span>·</span></span><span><span>Experience</span><span>supporting</span><span>strategic</span><span>planning,</span><span>policy</span><span>development,</span><span>or</span><span>governance</span><span>through</span><span>analytical</span><span>insights.</span></span></p><br><p><span><span>·</span></span><span><span>Experience</span><span>working</span><span>within</span><span>government,</span><span>regulatory</span><span>authorities,</span><span>public</span><span>sector</span><span>organizations,</span><span>or</span><span>highly</span><span>regulated</span><span>industries</span><span> is</span><span>preferred.</span></span></p><br><p><span><span>·</span></span><span><span>Experience</span><span>leading</span><span>analytical</span><span>teams</span><span>and</span><span>implementing</span><span>business</span><span>intelligence</span><span>solutions</span><span>is</span><span>highly</span><span>advantageous.</span></span></p><br><br><p><span><span>Leadership/Supervisory</span></span></p><br><p><span><span>·</span></span><span><span>Minimum</span><span>5</span><span>years</span><span>leading</span><span>and</span><span>managing</span><span>teams</span></span></p><br><p><span><span>·</span></span><span><span>A</span><span>minimum</span><span>of</span><span>3</span><span>years</span><span>managing</span><span>a</span><span>budget</span></span></p><br><br><p><span><b><span><strong>Education</strong></span><span><strong>and</strong></span><span><strong>Qualification</strong></span><span><strong>Required</strong></span></b></span></p><br><br><p><span><span>·</span></span><span><span>Bachelor's degree in Data Analytics, Statistics, Economics, Mathematics, Business Analytics, Computer Science, Information Systems, or a related </span><span>discipline.</span></span></p><br><p><span><span>·</span></span><span><span>Master's</span></span></p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Manager, Customer Success</b></p><br><p>SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs for the modern enterprise. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time. Delivered at the scale our enterprise customer's demand.</p><br><p>We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” – 15 years in a row.</p><br><p><b>The Role</b></p><br><p>The SailPoint Customer Success team champions helping our customers get maximum value out of their Identity Security investments. We ensure our customers achieve rapid time-to-value, helping our business secure long-term loyalty and maximize lifetime value</p><br><p>As the Manager, Customer Success, you will lead, scale, and inspire a regional team of Customer Success Managers (CSMs). You are directly accountable for regional customer retention, satisfaction, and the operational excellence of your team. This role is a critical link between SailPoint’s cross-functional departments, ensuring our team is equipped to drive program progression, secure verified customer outcomes, and optimize health metrics. This is a high-impact leadership role focused entirely on value delivery and KPI attainment, and is not a quota-carrying sales position.</p><br><p><b>To excel, the position requires a person:</b></p><br><ul><li><b>Who is</b> an empathetic, inspiring leader and coach who is committed to helping Customer Success Managers grow, succeed, and maintain high morale and camaraderie</li><li><b>Who can</b> think critically and strategically, shifting conversations from reactive issue resolution to proactive problem-solving and business outcome delivery through technology</li><li><b>Who will</b> build lasting, trust-based relationships both externally with key customer advocates and internally with cross-functional SailPoint teams</li><li><b>Who demonstrates</b> outstanding communication skills and executive presence, with the ability to foster strong credibility with both highly technical audiences and business executives</li><li><b>Who is</b> exceptionally organized and capable of prioritizing and managing a number of complex regional tasks and strategic portfolios concurrently</li></ul><p><b>Responsibilities:</b></p><br><ul><li>Drive regional Gross Retention Rate (GRR) and Net Retention Rate (NRR) by ensuring your team systematically delivers and verifies business outcomes for our customers</li><li>Coach, mentor, and upskill regional CSMs to achieve 100% target attainment across key performance metrics, managing regional capacity, onboarding, and talent retention</li><li>Serve as the regional escalation point, partnering with CSMs to architect action plans for at-risk accounts, ensuring swift path-to-resolution on critical field issues</li><li>Own regional reporting and forecasting accuracy for account health, program progression, customer sentiment, and risk indicators to drive executive visibility</li><li>Cultivate strategic relationships with executive stakeholders within key accounts to accelerate their Identity Security maturity journey and secure renewal predictability</li><li>Act as a strategic conduit, translating customer objectives into actionable insights for various internal stakeholders</li></ul><p><b>The Path to Success (Milestones):</b></p><br><p><b>1-Month Milestones (The "Learning" Phase):</b></p><br><ul><li>Complete corporate onboarding and role-based GTM training to develop a solid understanding of SailPoint's identity governance solutions and business philosophy.</li><li>Conduct detailed analysis of the current status within your reporting structure, specifically evaluating People, Process, Cadence, and Structure.</li><li>Arrange introductory meetings and begin building relationships with key members of your leadership, EMEA counterparts, and supporting teams outside of your immediate structure.</li><li>Shadow customer calls and team review sessions with your CSMs to familiarize yourself with account statuses and the regional customer base.</li></ul><p><b>2-Month Milestones (The "Connecting" Phase):</b></p><br><ul><li>Solidify your 1:1 cadence and communication flows with your reporting CSM team.</li><li>Establish regular syncs with key stakeholders in Sales and Professional Services to align on strategic accounts.</li><li>Begin managing regional customer escalations and supporting team members in driving issues to resolution independently.</li><li>Partner with Talent Acquisition to identify candidates for any open roles and implement sourcing and pipeline strategies.</li></ul><p><b>3-Month Milestones (The "Contribution" Phase):</b></p><br><ul><li>Develop a comprehensive regional business plan, broken down by milestones and key actions required to attain customer health, retention, and campaign goals.</li><li>Present this strategic business plan to gain the support of your leadership and the EMEA Leadership Team.</li><li>Ensure that your team is fully aligned on the "outcome-based delivery" framework, tracking clear business outcomes in client reviews.</li><li>Take full ownership of team performance metrics, reporting weekly customer health and status updates to senior management.</li></ul><p><b>6-Month Milestones (The "Performance" Phase):</b></p><br><ul><li>Show measurable improvements in regional customer health, account retention rates, and reference-ability.</li><li>Successfully adjust and refine regional team processes, cadences, and structures to optimize operational efficiency and cross-team collaboration.</li><li>Deliver consistently against regional retention and campaign targets.</li><li>Ensure deep cross-functional collaboration is in place with the Sales and Partner teams to support compliance and governance campaigns.</li></ul><p><b>Education &amp; Qualifications:</b></p><br><p><b>Preferred:</b></p><br><ul><li>Bachelor’s degree or global equivalent experience. (We highly value candidates who have worked their way up and proven their capability through dedication and results—the "hard yards").</li></ul><p><b>Must Haves:</b></p><br><ul><li>5 to 10 years of customer-facing experience (such as Customer Success, Account Management, or Consulting) in a SaaS or enterprise software environment.</li><li>Demonstrable experience in people leadership, mentoring, or coaching high-performing client-facing teams.</li><li>Strong customer interaction skills, including professional writing, phone skills, and outstanding executive presence.</li><li>Proven ability to communicate technical details to a non-technical audience while fostering credibility with technical teams.</li><li>Excellent problem-solving, mediation, and relationship-building skills.</li></ul><p><b>Nice to Haves:</b></p><br><ul><li>Experience or domain knowledge in Cyber Security, Identity Security, or Identity Governance and Administration (IGA).</li></ul><p><b>Travel &amp; Logistics:</b></p><br><ul><li><b>Travel:</b> Expected business travel of approximately 10% to 25% yearly (customer visits and training/meetings at Austin, TX headquarters).</li><li><b>Logistics:</b> London Metro Area preferred. This role operates under a highly flexible/hybrid model—candidates are welcome to work from home, or enjoy the London office space as they prefer.</li></ul><p>SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We evaluate applicants using job-related, objective, and non-discriminatory criteria. Our job titles, job descriptions, and recruitment processes are intended to be gender-neutral and to support equal pay for equal work or work of equal value.</p><br><p>As a part of the total compensation package, this role may be eligible for participation in one of our performance-based cash compensation programs - the SailPoint Corporate Bonus Plan or a role-specific commission plan, along with potential eligibility for equity participation. SailPoint maintains salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. The base salary for this role will be in this range from (min-max, LOCAL CURRENCY): £62,600 - £105,492.00.</p><br><p>Additional offerings include a variety of benefits, including health, retirement, EAP, leave support, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on location, date of hire, schedule type, and the applicability of collective bargaining agreements or local statutory requirements. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</p><br><p><span>SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We evaluate applicants using job-related, objective, and non-discriminatory criteria. Our job titles, job descriptions, and recruitment processes are intended to be gender-neutral and to support equal pay for equal work or work of equal value.</span></p><br><p><span>As a part of the total compensation package, this role may be eligible for participation in one of our performance-based cash compensation programs - the SailPoint Corporate Bonus Plan or a role-specific commission plan, along with potential eligibility for equity participation. SailPoint maintains salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. The base salary for this role will be in this range from (min-max, LOCAL CURRENCY): </span></p><br><br>£62,600 - £105,492.00<br><p><span>Additional offerings include a variety of benefits, including health, retirement, EAP, leave support, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on location, date of hire, schedule type, and the applicability of collective bargaining agreements or local statutory requirements. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Sales<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br><p>Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses using the latest technologies such as Artificial Intelligence, across Sales, Service, Marketing, Commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce has been very proud to have been associated with the Middle East region for the last 15 years.</p><br><br><br><p>Salesforce is expanding its footprint in the Middle East!<br>We are looking for a number of Commercial Account Executive to join our rapidly growing Sales team in the UAE.</p><br><br><br><p>The position that has become available is for an<b>Account Executive</b>in our<b>Core Business Unit</b>, helping our most strategic customers grow and excel with a Customer Experience that is unmatched in the industry.</p><br><br><br><p>This position will act as the lead Account Executive for the set of Accounts or Prospects in the UAE, working with a virtual team of Cloud Specialists, Solution Experts and Supporting colleagues, helping to set the vision and strategy to grow the revenue associated with the set of accounts on an annual basis.</p><br><br><br><p>In addition, with technology ever changing, the ability to show considerable experience in being a thought leader in the field of Artificial Intelligence would be advantageous, as Salesforce takes first mover advantage in this highly competitive marketplace.</p><br><br><br><p>This is an exciting time to be part of the Salesforce ecosystem, with its five core values: Trust, Customer Success, Innovation, Equality and Sustainability,</p><br><br><br><p>Salesforce aims to be a force for good too. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2024 — 16 years in a row.</p><br><br><p>We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.</p><br><br><br><p><b>About the Role</b></p><br><br><p>To work in our General Business Sales team focussed on Salesforce’s existing and prospective clients in the UAE.</p><br><br><p><br>As Salesforce continues to accelerate its presence in region, this position will involve managing both existing customers and building new relationships with prospective clients.</p><br><br><p><br>This position sits in the Core Sales team at Salesforce therefore, the ideal candidate would have proven credibility at managing large, virtual teams in support of the Vision and Strategy that they would create for their accounts.</p><br><br><br><ul><li><p>The successful candidate will act and lead as an experienced AE in this regional Business Unit.</p><br><br></li><li><p>Increase revenue spend across a set of new and existing customers while building the Salesforce presence in the local market.</p><br><br></li><li><p>The role would be known as a Core Role as the selected candidate would own the Vision, Strategy and Stakeholder Management in each account, primarily responsible for Salesforce Core AI products, such as Sales CRM but also working with Sales Account Executives responsible for other Salesforce Cloud Solutions to ultimately drive towards one growth target.<br>&nbsp;</p><br><br></li></ul><p><b>Preferred Qualifications </b></p><br><br><ul><li><p>University Graduate Calibre</p><br><br></li><li><p>At least 6 years of successful, referenceable Sales Experience, preferably in Software Sales</p><br><br></li><li><p>Knowledge and contacts within the UAE market would be a competitive advantage</p><br><br></li><li><p>Fluent in Arabic</p><br><br></li></ul><br><p>This is a mix of a New Business and an Existing Business Role rather than one of solely managing existing accounts. The preferred candidate will have a proven track record in creating sales through excellent business development skills, territory planning, pipeline generation and the closing of significant Cloud software opportunities.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li><p>Drive sales in assigned territory for new market</p><br><br></li><li><p>Introduce Salesforce offerings to new customers within assigned territory</p><br><br></li><li><p>Communicate Salesforce value proposition to close sales</p><br><br></li><li><p>May be responsible for additional responsibilities due to resource constraints</p><br><br></li></ul><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>

Landmark Group Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 50 plus value led, own-built brands across retail, hospitality, food, and leisure. Over the years, our UAE-based group has evolved into a comprehensive retail and hospitality entity, with over 2400 retail stores, leisure, and hospitality outlets, spanning the GCC, Middle East, India, Southeast Asia, and Africa. Landmark Group headquartered in Dubai, UAE is one of GCC's largest omnichannel retailers and India's top home and fashion retailer. We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Home Centre, Emax, Fitness First, to Fun City, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.<br>CSi (Customer Strategy Intelligence) CSi is a newly established strategic business unit within Landmark Group, bringing together the organization's most critical growth-driving capabilities into one integrated engine. Designed to shape the next phase of retail innovation, CSi unifies Data & Analytics, Loyalty (Shukran), Partnerships & Co-brands, Performance & Digital Marketing, and Customer Product & Martech under one vision. At its core, CSi stands for Customer, Strategy & Intelligence—placing customer experience at the center, enabling smarter business decisions through data, and leveraging AI and Business Intelligence to power every interaction and outcome. Joining CSi means becoming part of a high-impact team where Product, Data, AI, and Customer Experience converge to build solutions that serve millions of customers across multiple brands. This is an opportunity to work on meaningful business challenges, take ownership of strategic initiatives, and help redefine how modern retail operates in the region. We are looking for individuals who think customer-first, enjoy solving complex problems through data and technology, and are passionate about AI, Martech, Product, or Analytics. If you're looking to contribute to a fast-paced, highly visible environment where your work drives real business impact, CSi offers the opportunity to build the future of customer intelligence on a scale.<br>ROLE OVERVIEWThe Motion Graphics & Digital Content Designer will create high-quality, on-brand motion, video, and digital-first content across Shukran loyalty touchpoints, including social media, CRM, website, app, digital screens, in-store, and partnership communications. This position translates campaign ideas and creative briefs into engaging animated and video content, from concept and storyboarding through editing, post-production, and final delivery. It plays a key part in strengthening Shukran's social and digital presence, bringing campaign narratives to life, and ensuring content is platform-relevant, visually consistent, and designed to drive customer engagement across the loyalty ecosystem. The role reports to the Content & Creative Manager and works closely with the Graphic Designers within the team.<br>KEY RESPONSIBILITIESMotion Graphics & Animation Create 2D motion graphics, animations, animated typography, transitions, and visual effects for Shukran content across social media, CRM, website, app, and digital screens Translate creative concepts, storyboards, and static key visuals into polished motion assets that align with campaign objectives and Shukran brand guidelines Develop reusable motion templates and design systems that improve production efficiency while maintaining creative consistency and brand identity Apply strong principles of timing, pacing, composition, typography, and visual hierarchy to keep content clear, engaging and relevant Adapt approved motion assets for different markets and channels, including English and Arabic versions and platform-specific sizes<br>Social, Digital & Campaign Content Conceptualize and produce platform-native social content, including Reels, Stories, short-form videos, GIFs, and animated posts communicating Shukran offers, benefits, announcements, participations etc…Optimize content for mobile viewing, including strong opening frames, pacing, subtitles, safe zones, and platform-specific technical requirements, while staying selectively current with social content trends appropriate to the Shukran brand Edit supplied footage, brand assets, typography, music, and sound into short-form digital and social content, exporting and quality-checking final assets against each channel's requirements Deliver motion and video assets for loyalty campaigns, seasonal initiatives, brand collaborations, member communications, and in-store activations Contribute creative ideas and motion-led formats to campaign plans, social calendars, and seasonal marketing priorities Collaboration & Creative Operations Partner with the Content & Creative Manager to translate campaign strategy, messaging, and creative direction into effective motion and digital content Work with the Graphic Designers to maintain a coherent visual system across motion, video, and social assets Liaise with cross-functional stakeholders, including Partnerships, Loyalty Strategy & Growth, Digital Marketing, CRM, and Business Operations, as well as external agencies and production partners Manage multiple creative deliverables and timelines, flagging risks early and ensuring assets are completed accurately and on schedule Maintain organized working files, source assets, and templates using agreed folder structures, naming conventions, and version-control practices<br>QUALIFICATIONS & EXPERIENCEBachelor's degree in Multimedia, Motion Design, Animation, Film, Visual Communication, or a related field A strong portfolio and showreel demonstrating motion graphics, animation, video editing, and social-first digital content across multiple formats is required Professional working proficiency in English and the ability to create and format assets in both English and Arabic; Arabic language proficiency is an advantage5+ years of experience in motion design, animation, video editing, or digital content production, ideally in a fast-paced, campaign-driven environment Proven experience creating social-first motion and video content across multiple platforms, formats, and aspect ratios Experience in retail, e-commerce, loyalty programs, FMCG, or consumer-facing marketing, and working with agencies or production partners, is a strong plus<br>TECHNICAL SKILLSAdvanced proficiency in Adobe After Effects, Adobe Premiere Pro and Media Encoder with strong working knowledge of Illustrator, Photoshop, and Figma Strong capability in 2D animation, motion typography, compositing, masking, colour correction, sound editing, and post-production workflows Strong understanding of platform specifications, codecs, compression, frame rates, safe zones, and aspect ratios, including 16:9, 9:16, 1:1, and 4:5Working knowledge or exploring AI-assisted creative tools for video generation, animation, and image-to-video (such as Runway, Adobe Firefly, or Midjourney), with the ability to integrate AI-generated content into professional motion-design workflows that meet Shukran's brand, quality, and channel requirements<br>CORE COMPETENCIESStrong visual storytelling ability with a sharp eye for movement, timing, composition, and brand consistency Ownership mindset, with the ability to take work from brief to final delivery with minimal oversight Strong organizational skills and the ability to manage multiple projects, formats, feedback rounds, and deadlines simultaneously Collaborative and culturally aware, with sound judgment applying trends to a multi-market loyalty brand Proactive, detail-oriented, and solution-focused, with the flexibility to respond to changing priorities and feedback<br>SUCCESS MEASURESMotion, video, and digital content that is consistently on-brand, visually strong, and fit for each channel Social-first content that communicates campaign messages clearly and contributes to stronger audience engagement Accurate, on-time delivery of campaign assets across multiple formats, markets, and touchpoints Strong day-to-day collaboration with the Content & Creative Manager, Graphic Designers, and wider marketing team

Landmark Group Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 50 plus value led, own-built brands across retail, hospitality, food, and leisure. Over the years, our UAE-based group has evolved into a comprehensive retail and hospitality entity, with over 2400 retail stores, leisure, and hospitality outlets, spanning the GCC, Middle East, India, Southeast Asia, and Africa. Landmark Group headquartered in Dubai, UAE is one of GCC's largest omnichannel retailers and India's top home and fashion retailer. We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Home Centre, Emax, Fitness First, to Fun City, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.<br>CSi (Customer Strategy Intelligence) CSi is a newly established strategic business unit within Landmark Group, bringing together the organization's most critical growth-driving capabilities into one integrated engine. Designed to shape the next phase of retail innovation, CSi unifies Data & Analytics, Loyalty (Shukran), Partnerships & Co-brands, Performance & Digital Marketing, and Customer Product & Martech under one vision. At its core, CSi stands for Customer, Strategy & Intelligence—placing customer experience at the center, enabling smarter business decisions through data, and leveraging AI and Business Intelligence to power every interaction and outcome. Joining CSi means becoming part of a high-impact team where Product, Data, AI, and Customer Experience converge to build solutions that serve millions of customers across multiple brands. This is an opportunity to work on meaningful business challenges, take ownership of strategic initiatives, and help redefine how modern retail operates in the region. We are looking for individuals who think customer-first, enjoy solving complex problems through data and technology, and are passionate about AI, Martech, Product, or Analytics. If you're looking to contribute to a fast-paced, highly visible environment where your work drives real business impact, CSi offers the opportunity to build the future of customer intelligence on a scale.<br>Role Overvire The Graphic Designer – Brand & Campaigns will develop concept-led, on-brand visual communications across Shukran campaigns and initiatives, from initial creative routes and master key visuals through integrated execution across CRM, app, social media, websites, in-store, OOH, and partnership touchpoints. The role combines strong conceptual thinking with hands-on design, translating creative briefs, business objectives, and customer insights into distinctive, scalable design systems that strengthen Shukran's visual identity across markets. The position reports to the Content & Creative Manager and works closely with the creative team (Graphic Designer, Motion Graphics & Digital Content Designer), and the wider marketing team.<br>Key Responsibilities:Brand & Campaign Design Develop visual concepts, moodboards, creative routes, and master key visuals for Shukran communications including seasonal campaigns and initiatives, brand collaborations, announcements, and member communications. Translate campaign briefs, messaging, business objectives, into clear and compelling visual narratives Present creative routes and design rationales, respond constructively to feedback, and refine approved directions Build adaptable campaign design systems that extend consistently across digital, CRM, social, in-store, OOH, and partnership touchpoints Support the implementation and ongoing evolution of Shukran's brand identity, guidelines, templates, typography, colour, imagery, and layout principles<br>Digital & Integrated Execution Design static assets for email and CRM, app, social media, websites, digital media, in-store POS, OOH, presentations, and partnership communications Adapt master visuals across markets, customer segments, channels, formats, and sizes while maintaining clarity, hierarchy, and brand consistency Design visually engaging and responsive landing-page layouts in collaboration with content, CRM, digital marketing, and development teams, ensuring alignment with campaign objectives and brand guidelines. Create accurate English and Arabic layouts, ensuring appropriate typography, alignment, legibility, and cultural relevance Prepare production-ready digital and print artwork, including resolution, colour profiles, bleed, file formats, and final technical quality checks Develop reusable templates, component libraries, and visual toolkits for recurring communications and campaign rollouts<br>Collaboration & Creative Operations Partner with the Content & Creative Manager to translate brand, content, and campaign strategy into cohesive design solutions Collaborate with the Graphic Designer and Motion Graphics & Digital Content Designer to maintain consistency across static and motion assets and support efficient creative handovers Build and maintain organized creative asset libraries, templates, source files, and campaign archives, following clear naming conventions, folder structures, and version-control practices. Coordinate with cross-functional stakeholders, agencies, and production partners when needed, while managing multiple deliverables, timelines, working files, and version-control requirements<br>Qualifications and Education Bachelor's degree in Graphic Design, Visual Communication, Branding, or a related field A strong portfolio demonstrating campaign concepts, master key visuals, brand systems, and integrated digital and print execution is required Professional working proficiency in English and the ability to create and format assets in both English and Arabic; Arabic language proficiency is an advantage<br>EXPERIENCE5+ years of experience in graphic design, brand design, or campaign creative development, ideally in a fast-paced, campaign-driven environment Proven experience developing master key visuals and scalable campaign systems from concept through cross-channel rollout and final production Experience in retail, e-commerce, loyalty programs, FMCG, or consumer-facing marketing, including collaboration with internal teams and external agencies, is a strong advantage<br>TECHNICAL SKILLSAdvanced proficiency in Adobe Photoshop, Adobe Illustrator, and Adobe InDesign, with strong working knowledge of Figma and Keynote. Knowledge of Adobe After Effects is an advantage. Strong command of layout and composition, typography, visual hierarchy, color, imagery, image retouching, and grid systems across digital and print production Working knowledge of AI-assisted visual-development tools such as Adobe Firefly, Midjourney, or equivalent platforms, with the ability to refine outputs to meet brand and quality standards<br>CORE COMPETENCIESStrong conceptual thinking & visual storytelling, with a sharp eye for composition, typography, & brand consistency Ownership mindset, with the ability to take work from brief to final delivery with minimal oversight Collaborative and clear communicator across creative, marketing, business, agency, and production teams Proactive, detail-oriented, culturally aware, adaptable to changing priorities, and open to feedback<br>SUCCESS MEASURESDistinctive, on-brand campaign concepts and master key visuals that strengthen Shukran's creative output Achievement of agreed annual individual performance objectives and measurable contribution to the creative team’s annual KPIs. Consistent, high-quality design execution and efficient collaboration, supported by the timely delivery of accurate, production-ready assets, scalable templates, organized working files, and reusable design systems across channels, formats, and markets.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JLL empowers you to shape a brighter way</b>.&nbsp;&nbsp;</p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people&nbsp;and empowering them to thrive, grow meaningful careers and to find a place where they belong.&nbsp; Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p>JLL is seeking a passionate and innovative Marketing &amp; Events Manager to join our mall management team. This role is essential to drive foot traffic to the mall through planning and executing a diverse and comprehensive events calendar that includes promotions, seasonal activities, and community engagement events to align with the mall’s strategic goals. The ideal candidate will have excellent organizational and communication skills, and a strong ability to collaborate with local vendors/artists to create memorable experiences that resonate with our visitors.</p><br><p>Key Responsibilities:</p><br><p>• Develop and maintain a comprehensive events calendar that aligns with the mall's strategic goals and community preferences.</p><br><p>• Plan and execute a variety of events including but not limited to seasonal festivities, themed promotions, workshops, and live performances.</p><br><p>• Create and implement event strategies that engage the community and drive footfall to the shopping mall.</p><br><p>• Foster relationships with local businesses, vendors, and artists to enhance event offerings and support local talent.</p><br><p>• Collaborate with the marketing executive to develop promotional strategies for events, utilizing social media, email campaigns, and local advertising to increase visibility and attendance.</p><br><p>• Prepare promotional materials and ensure that events are adequately promoted across all channels.</p><br><p>• Oversee the logistical aspects of each event, including venue setup, vendor coordination, staffing, and cleanup.</p><br><p>• Ensure events run smoothly and efficiently while providing a positive and engaging experience for attendees.</p><br><p>• Curate, plan, and execute end-to-end 360-degree activations and events from concept development through post-event wrap-up, ensuring alignment with current market trends and property objectives.</p><br><p>• Prepare, review, and manage activation contracts, vendor agreements, and partnership documentation, ensuring all terms are clearly defined and mutually beneficial.</p><br><p>• Process invoices, manage vendor payments, track event budgets in real-time, and maintain accurate financial documentation throughout the activation lifecycle.</p><br><p>• Coordinate with finance team on payment schedules, budget reconciliation, expense reporting, and ensure all contractual financial obligations are met.</p><br><p>• Leverage existing network and actively cultivate new relationships with mid to high-tier brands, agencies, and creative partners suitable for property activations and collaborations.</p><br><p>• Identify and secure brand partnerships, pop-up opportunities, sponsorships, and co-marketing initiatives that align with property positioning and audience demographics.</p><br><p>• Negotiate partnership terms, sponsorship packages, and activation agreements, managing brand expectations throughout the entire partnership lifecycle.</p><br><p>• Serve as primary liaison between brand partners and property management during activations, ensuring seamless communication and brand satisfaction.</p><br><p>• Build and maintain strong, trust-based relationships with brand representatives, creative agencies, experiential marketing firms, and industry contacts to create a robust pipeline of partnership opportunities.</p><br><p>• Gather feedback from attendees and participants to assess the success of events and identify areas for improvement.</p><br><p>• Conduct post-event evaluations and report findings to the management team to refine future event planning.</p><br><p>• Assist with content development by researching current social media marketing trends and identifying popular pop-up locations that can be leveraged for on-site marketing initiatives.</p><br><p>• Support the tracking of sales generated from the malls online marketing offers with tenants through the POS system.</p><br><p>The candidate must have effective communication in English (written &amp; verbal) and people skills, as the candidate will work closely with the Clients, Head of Building Management, Mall Manager, 3rd party agencies, Leasing Agents, Retailers and various other parties and departments. The candidate will be required to perform all functions and responsibilities of the role, which may not always be expressly mentioned in the Clients contract but would be deemed necessary for the proper performance of services and the carrying out of activities for the effective and efficient management of the property in accordance with good industry protocols and any applicable best international standards and codes of practice.</p><br><p>Pre-requisites:</p><br><p>•Marketing Degree / Qualification</p><br><p>• 5 Years’ experience, with 3 years in the UAE</p><br><p>• Mall / Retail experience</p><br><p>• Event coordination &amp; execution experience</p><br><p>Key Experience:</p><br><p>1. Working knowledge of mall marketing and advertisement practices.</p><br><p>2. Established network of contacts with mid to high-tier brands, creative agencies, experiential marketing firms, and activation partners (portfolio of brand relationships required)</p><br><p>3. Experience overseeing content shoots and understanding of what makes compelling activation content for social media and marketing channels</p><br><p>4. Proven experience in event planning and activation.</p><br><p>5. Strong budget management skills.</p><br><p>6. Proficiency in conducting audit reviews and monitoring footfall data.</p><br><p>7. Ability to think creatively and generate innovative ideas to drive foot traffic effectively.</p><br><p>Skills Required:</p><br><p>- Mall / Retail Activation, Event Planning and Execution, Content Creation</p><br><p>- Financial acumen with experience managing budgets, processing payments, negotiating contracts, and maintaining accurate financial records Technically astute and proficient</p><br><p>- Fluent English (verbal and written) Excellent telecommunication and customer service</p><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.&nbsp; We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're&nbsp;pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.&nbsp; If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –&nbsp; you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page &gt; I want to work for JLL.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JLL empowers you to shape a brighter way</b>.&nbsp;&nbsp;</p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people&nbsp;and empowering them to thrive, grow meaningful careers and to find a place where they belong.&nbsp; Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p><b><span>POSITION GOALS</span></b></p><br><ul><li><span>Assist the Workplace Services Lead in the delivery of services to operate and maintain the property </span>including any designated financial, technical, maintenance, procurement, asset &amp; vendor management.</li><li><span>Develop an understanding of and sound working relationships with key representatives of the client and key suppliers/service providers with whom you operate in support of the site.&nbsp;&nbsp;&nbsp;&nbsp; </span></li></ul><p><b><span>DUTIES AND RESPONSIBILITIES</span></b></p><br><ul><li><span>Service Delivery: Manage, monitor, and coordinate all soft services to ensure high-quality service delivery, including daily cleaning, meeting services, waste management, security, pest control, landscaping, dining, reception and other related services.</span></li><li><span>Vendor Management: Oversee and manage service providers, contractors, and vendors to ensure adherence to service level agreements, contracts, and quality standards. Conduct regular inspections to assess performance and address any deficiencies.</span></li><li><span>Budgeting and Cost Control: Develop and manage the soft services budget, monitor expenses, and identify cost-saving opportunities. Provide regular reports and analysis on expenses to ensure efficient utilization of resources.</span></li><li><span>Staff Management: train and manage a team of soft services staff, including cleaners, security personnel, landscapers, and other support staff. Set performance targets, provide regular feedback, and conduct performance evaluations.</span></li><li><span>Compliance and Safety: Maintain a safe and compliant working environment by ensuring that all soft services activities adhere to relevant health, safety, and environmental regulations. Develop and implement policies, procedures, and training programs to mitigate risks and improve safety performance.</span></li><li><span>Stakeholder Management: Collaborate with colleagues, users, and other stakeholders to understand their needs and address any service-related issues or concerns. Foster effective communication channels to enhance customer satisfaction.</span></li><li><span>Continuous Improvement: Regularly review and assess soft services operations, identify areas for improvement, and implement innovative solutions and best practices. Stay updated on industry trends, technologies, and emerging practices to enhance service quality and efficiency.</span></li><li><span>Understand the operational &amp; technical requirements of the elements of the site for which you are responsible. Ensure that current contracts are maintained to provide necessary supplies and services.</span></li><li><span>Review and spot-check your areas of responsibility to ensure that suppliers/service providers are meeting contractual obligations to the client.</span></li><li><span>Run the Human Experience and communications program for the site.</span></li><li><span>Monitor the Work Order system as it effects your area &amp; ensure that rectification works are recorded &amp; actioned in a timely manner.</span></li><li><span>Routinely test Audio Visual equipment functionality; communicate necessary maintenance &amp; repair as required.</span></li><li><span>Ensure the smooth running of meetings&amp;/or events at the site.</span></li><li>Assist with critical out-of-hours issues &amp; participate as a key team member in responses to emergency situations.</li><li>Dining Services: Overall management of service contractual agreements and smooth operation. Escalation to vendor management if issues take place. Manage Dining Services including ensuring timely delivery of meals with no delays, regular and periodical meal and service inspections and analysis, ensure enough meal quantities delivered, quality of food is up to agreed levels, no transaction issues (i.e. employee payments for meals are accordingly menu pricelist). Kitchen and serving audits: making sure the vendors comply with health and food safety regulations. Participate in JLL HSE audit to vendors’ service and kitchen.</li><li>Health and Safety Management: Be a site safety SPOC. Ensure that the site meets all legal, regulatory and Client’s required HS&amp;E regulation. Leads Site O&amp;M HSE Action Plans. Ensures contractors adhere to and provide needed match to HSE scope and reporting. Ensure that all JLL staff are working in compliance with HS&amp;E &nbsp;&nbsp;regulations. Carry out supervisory responsibilities in accordance with &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;client/JLL policies and applicable laws, particularly EH&amp;S.</li><li>Provide backup support for the <span>Facilities Manager </span>in times of absence.</li><li>Clearly document &amp; communicate all client expectations to the balance of the WPS team.</li><li>Work collaboratively with facilities team colleagues both within the P&amp;G Account &amp; in the wider JLL network.</li><li>Ensure general administrative activities under your control are conducted in a timely and efficient manner.</li><li>Assist with any other duties as assigned by the WPE lead <span>or Senior Account Management on a need be basis.</span></li><li>Support with Invoice collection and process for payment. Payments follow up.</li><li>Administer the following systems:</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FM SOPs&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Security system&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Catering system if required.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Risk management system&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; H<b>S&amp;E</b><b>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Corrigo</b><b>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; JDE</b>KEY PERFORMANCE MEASURES<p>In your areas of responsibility:</p><br><ul><li>Uninterrupted site operations</li><li>Client Satisfaction</li><li>Continuously improving service</li></ul><p><b><span>EMPLOYEE SPECIFICATIONS </span></b></p><br>KEY COMPETENCIES<ul><li>Bachelor's degree in facilities management, business administration, Hotel Business administration or a related field (preferred).</li><li>Experience in Customer Service and Hospitality. &nbsp;</li><li>Proven experience in managing soft services within a commercial real estate or facilities management context.</li><li>Strong knowledge of soft services operations, industry best practices, and relevant regulations.</li><li>Excellent leadership and management skills with the ability to inspire and motivate a team.</li><li>Outstanding communication, negotiation, and interpersonal skills with the ability to build and maintain effective relationships.</li><li>Proficiency in computer applications/systems related to soft services management.</li><li>Ability to work effectively under pressure and manage multiple priorities.</li><li>In-depth understanding of budgeting and cost control principles.</li><li>Certification in facilities management or related field (desirable).</li></ul>LEADERSHIP<ul><li><span>Represent JLL by behaving consistently with cultural and company requirements.</span></li><li><span>Provide services to Procter &amp; Gamble in keeping with P&amp;G’s cultural and company requirements.</span></li><li><span>Work towards objectives unsupervised.</span></li><li><span>Be willing to assist &amp; mentor colleagues.</span></li></ul>PERSONAL EFFECTIVENESS<ul><li><span>Provide an effective contribution to the team’s delivery.</span></li><li><span>Contributes via regular feedback, to the overall performance of the delivery team.</span></li><li><span>Works towards individual targets, monitor and manages individual performance.</span></li></ul>DECISION MAKING<ul><li><span>Be able to make difficult decisions and resolve problems or improve operations.</span></li><li><span>Actively search-out opportunities to achieve better or best results and increase the service delivery provided by JLL.</span></li></ul>RELATIONSHIP BUILDING<ul><li><span>Promote open, constructive, and collaborative relations with superiors, subordinates, peers and clients.</span></li><li><span>Gains respects of superiors, subordinates, peers, and clients.</span></li></ul>COMMUNICATION<ul><li><span>Listens effectively and communicate through actions and example. Has strong written and oral communication skills.</span></li></ul><p><i><span>Note: This job description is intended as a general guide and may be subject to change. Additional responsibilities and duties may be assigned as needed to support the needs of the business.</span></i></p><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.&nbsp; We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're&nbsp;pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.&nbsp; If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –&nbsp; you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page &gt; I want to work for JLL.</p><br> </div>

<p style="background-color: rgb(46, 95, 163); margin: 13pt 6pt 4pt;"><span style="color: white;"><span style="font-size: 12pt;"><strong>KEY RESPONSIBILITIES</strong></span></span><br><span style="color: white;"><span style="font-size: 12pt;"><strong>1. &nbsp;Virtualisation & Server Infrastructure (VMware)</strong></span></span><br><span style="color: white;"><span style="font-size: 12pt;"><strong>•&nbsp;&nbsp;&nbsp;&nbsp;Administer VMware vCenter and ESXi infrastructure (v7.x and v8.x) across the 9-host server fleet — cluster management, vSphere HA/DRS configuration, resource pool management, and host patching within approved maintenance windows.</strong></span></span><br><span style="color: white;"><span style="font-size: 12pt;"><strong>•&nbsp;&nbsp;&nbsp;&nbsp;Provision new virtual machines aligned to workload requirements; monitor VM resource utilisation and implement right-sizing recommendations to optimise cluster performance and capacity.</strong></span></span><br><span style="color: white;"><span style="font-size: 12pt;"><strong>•&nbsp;&nbsp;&nbsp;&nbsp;Monitor physical host hardware health via iLO/iDRAC and vCenter hardware status; coordinate firmware and driver updates; manage hardware failures and vendor RMA processes.</strong></span></span><br><span style="color: white;"><span style="font-size: 12pt;"><strong>•&nbsp;&nbsp;&nbsp;&nbsp;Configure and maintain on-premises servers for both physical and virtualised workloads; diagnose server-level OS and application issues; apply security patches within approved windows.</strong></span></span><br><br>2. &nbsp;SAN Storage Management (HPE MSA 2060/2050, EMC VNX, Huawei Dorado)<br>•&nbsp;&nbsp;&nbsp;&nbsp;Administer the HPE MSA 2060 and MSA 2050 arrays — manage disk groups, virtual pools, volumes, and host mappings; monitor health and I/O performance; coordinate drive replacements and firmware updates.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Administer the Dell EMC VNX unified storage platform — manage storage pools, LUNs, file systems, and CIFS/NFS shares; coordinate with Dell EMC support for firmware and fault resolution.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Administer the Huawei Dorado all-flash array — manage storage pools, LUNs, host groups, and replication; monitor NVMe performance and capacity; coordinate Huawei support for upgrades.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Configure and manage SAN switch zoning, ISL links, and port assignments supporting the fibre channel fabric; monitor fabric health and resolve path failures between hosts and LUNs.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Monitor storage capacity trends across all arrays; forecast growth requirements and raise procurement proposals before capacity thresholds are reached.<br><br>3. &nbsp;Active Directory — Identity & Access Management (25,000+ Objects)<br>•&nbsp;&nbsp;&nbsp;&nbsp;Administer Active Directory for 25,000+ user accounts — manage user lifecycle, group memberships, OU structure, and attribute management; conduct regular AD hygiene reviews for stale accounts and empty groups.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Design, configure, and maintain Group Policy Objects across all OUs — security settings, software deployment, desktop restrictions, and drive mapping; conduct regular GPO audits for conflicts and misconfigured inheritance.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Manage workstation, laptop, and server domain join; troubleshoot join failures and ensure correct OU placement and GPO application for all newly joined systems.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Manage and maintain the Azure AD Connect server — monitor sync cycles, diagnose and resolve synchronisation errors (object conflicts, attribute mismatches, connector failures), and manage password hash sync to O365.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Manage the AD audit framework — user activity logging, AD object change tracking, and file access audit logs; review audit reports for anomalies and produce compliance reports for management.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Administer enterprise DHCP servers — manage scopes, reservations, and exclusion ranges across all network segments; monitor utilisation, resolve IP conflicts, and maintain IPAM documentation.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Administer enterprise DNS servers — manage forward and reverse lookup zones, all record types, and conditional forwarders; troubleshoot resolution failures affecting authentication, applications, and internet access.</p><p>4. &nbsp;Print & File Server Management<br>•&nbsp;&nbsp;&nbsp;&nbsp;Administer the enterprise print server — manage queues, share permissions, driver deployments, and print spooler health; deploy printers via Group Policy; resolve print failures and driver conflicts.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Manage the MyQ print management platform — configure AD integration, quota management, pull-print queues, and cost reporting; troubleshoot MyQ agent and authentication failures.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Administer the Head Office and Bur Dubai file servers — manage shared folder structures, NTFS and share-level permissions, and ACL inheritance; conduct regular permissions audits for least-privilege compliance.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Configure and maintain DFS Replication between HO and Bur Dubai file servers; monitor replication health, resolve backlogs and conflicts, and validate data consistency between namespaces.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Manage file-level recovery from Shadow Copies, VSS snapshots, and Commvault restore jobs; validate restored data integrity and document recovery actions.<br>5. &nbsp;Patch & Application Management (7,500 Systems)<br>•&nbsp;&nbsp;&nbsp;&nbsp;Manage ManageEngine Patch Manager Plus for OS and third-party application patching across 7,500 systems spanning all regions — define approval workflows, test in pilot groups, schedule deployment windows, and report compliance.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Configure and manage PDQ Deploy for remote application deployments and patch packages — build packages, define target collections, schedule deployments, and investigate failed deployment root causes.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Generate patch compliance reports from ManageEngine and PDQ; identify and remediate non-compliant systems; report monthly compliance status to IT management.</p><p>6. &nbsp;Monitoring, Environmental Sensors & Alerts<br>•&nbsp;&nbsp;&nbsp;&nbsp;Deploy and maintain NTI (Network Technologies Inc.) environmental sensors across datacentre and server rooms; monitor temperature, humidity, and power conditions; configure alert thresholds and notification policies.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Manage the EcoStruxure gateway for proactive monitoring of 2 UPS units and 2 cooling units; configure real-time incident notifications and coordinate with Facilities for physical event remediation.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Maintain holistic infrastructure monitoring across VMware, storage, AD, backup, and network; review dashboards daily, investigate flagged events, and implement root-cause fixes to reduce recurring alert noise.</p><p>7. &nbsp;Backup & Disaster Recovery<br>•&nbsp;&nbsp;&nbsp;&nbsp;Administer the Commvault data protection platform covering server backup, storage management, and tape library integration; configure plans, retention policies, and schedules; monitor jobs and validate integrity via restore tests.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Manage Druva InSync endpoint backup for senior/higher-level employees; administer enrolment, backup policies, retention, and restore requests; investigate missed backups and failed sync events.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Manage cloud-to-cloud O365 backup (mailboxes, SharePoint, OneDrive, Teams) for Grade 8 and above employees; configure schedules and retention; monitor job health and process restore requests.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Manage TigerBridge cloud replication for file server data; configure policies, monitor sync health, and validate consistency between on-premises file servers and the cloud target.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Maintain and test disaster recovery procedures for critical infrastructure; document RTO/RPO targets, validate runbooks, and conduct periodic DR tests to confirm recoverability.<br>8. &nbsp;Microsoft 365 Administration (11,000+ Users)<br>•&nbsp;&nbsp;&nbsp;&nbsp;Administer the enterprise M365 tenant for 11,000+ users across all regions — tenant-level settings, security and compliance policies, service health monitoring, and administrative role assignments.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Manage individual user mailboxes — archive policies, litigation hold, quotas, forwarding, and delegation; assign and reclaim licences based on role requirements and licence budgets.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Create and manage shared mailboxes, meeting room mailboxes with booking policies, distribution lists, mail-enabled security groups, and Microsoft 365 Groups including lifecycle and ownership management.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Administer Microsoft Entra ID — user identities, app registrations, enterprise applications, guest access, Conditional Access policies, MFA enforcement, and sign-in risk monitoring.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Administer SharePoint Online and Microsoft Teams — site collections, permissions, storage quotas, external sharing policies, Teams governance, and meeting settings; support escalated site and team owner issues.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Manage licence allocation, Conditional Access policy configuration, and brand-specific M365 policies across all brands and regions. Administer CodeTwo Cloud Signature for centralised email signature management.<br>9. &nbsp;Email & Endpoint Security<br>•&nbsp;&nbsp;&nbsp;&nbsp;Administer Mimecast email security — configure and tune email filtering, anti-spam, impersonation defence, URL scanning, and attachment sandboxing; manage quarantine, allow/block lists, and investigate blocked legitimate email.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Monitor Mimecast threat intelligence dashboards; investigate impersonation attempts, phishing campaigns, and malicious attachments; adjust policies to improve detection accuracy and report significant threats.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Manage CrowdStrike Falcon EDR across 10,000 systems — ensure 100Percent agent coverage, monitor the console for active detections and containment events, and drive installation on all gaps in coverage.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Investigate and respond to CrowdStrike detections — triage severity, contain affected endpoints, escalate confirmed incidents, document findings and remediation, and track recurrent patterns for root-cause analysis.<br>10. &nbsp;Cloud Environments (Azure & Oracle OCI)<br>•&nbsp;&nbsp;&nbsp;&nbsp;Administer the Microsoft Azure environment — manage subscriptions, resource groups, VMs, virtual networks, storage accounts, and Entra ID integration; monitor cost and usage and enforce governance policies.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Monitor Azure spend against budget; configure cost alerts; identify optimisation opportunities; implement Azure Policy controls; review and remediate Azure Security Centre / Defender for Cloud recommendations.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Administer Oracle Cloud Infrastructure (OCI) — manage compute instances, VCNs, object storage, IAM policies, and tenancy governance; monitor resource health and cost; coordinate with Oracle support for platform issues.<br><br>11. &nbsp;Remote Access, Conference Rooms & Additional Platforms<br>•&nbsp;&nbsp;&nbsp;&nbsp;Manage TeamViewer enterprise console — assign agent licences to IT staff, create location- and user-type-specific host policies (store vs. back office), administer device groups, and validate correct policy assignment across all endpoints.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Manage smart meeting room technology globally (Barco ClickShare, Yealink, NearHub, Miracast, Apple TV) — firmware updates, user access, cross-platform wireless sharing integration with Teams and Zoom, and room technology standards for new buildouts.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Administer Zoom Business (user accounts, licences, permissions), Circularo e-signature platform (user accounts, signing workflows), and NFC e-business cards for the management team.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Serve as Level 3 technical escalation point for the Workplace Technology team — diagnose and resolve complex AD, backup, storage, M365, and network-level issues beyond L1/L2 capability.<br>12. &nbsp;Active Projects — In Progress<br>•&nbsp;&nbsp;&nbsp;&nbsp;Druva InSync full estate deployment — identify and enrol all systems not yet covered by endpoint backup; validate agent deployment and produce completion tracking report.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Patch Manager Plus full estate deployment — push agents to all missed systems via PDQ or GPO; validate reporting coverage and update the patch compliance baseline.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Qualys agent full estate deployment — push vulnerability assessment agents to all uncovered systems; confirm scan coverage in the Qualys Cloud Platform across all regions.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Office 2019 (EOL) to Microsoft 365 Apps migration — identify affected systems, package M365 deployment, schedule upgrades per business unit, and validate activation post-deployment.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Windows 10 (EOL) to Windows 11 upgrade programme across stores and back office — assess hardware compatibility, define upgrade waves, coordinate deployment, and validate post-upgrade functionality.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Windows Server 2012 (EOL) to Server 2022/2025 upgrade — identify all affected instances, assess application compatibility, define upgrade or migration approach per server, and coordinate change windows.<br>Technical Skills<br>•&nbsp;&nbsp;&nbsp;&nbsp;VMware vSphere administration — vCenter, ESXi (7.x/8.x), vSphere HA, DRS, VM lifecycle management, and host patching.<br>•&nbsp;&nbsp;&nbsp;&nbsp;SAN storage administration — HPE MSA, Dell EMC VNX, Huawei Dorado; fibre channel fabric and SAN switch zoning.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Active Directory at enterprise scale (25,000+ objects) — user lifecycle, Group Policy, OU design, Azure AD Connect, and AD audit frameworks.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Microsoft 365 tenant administration at scale (10,000+ users) — Exchange Online, Entra ID, SharePoint, Teams, Conditional Access, and licence management.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Backup and DR — Commvault (server/tape), Druva InSync, cloud-to-cloud O365 backup, and TigerBridge replication.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Patch management — ManageEngine Patch Manager Plus and PDQ Deploy across large multi-site estates.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Endpoint security — CrowdStrike Falcon EDR deployment, monitoring, and threat response at scale.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Email security — Mimecast administration including filtering, URL/attachment control, and impersonation defence.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Cloud administration — Microsoft Azure (IaaS, cost management, governance, Defender for Cloud) and Oracle OCI.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Windows Server administration — DNS, DHCP, File Server, DFS, Print Server, and MyQ print management.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Environmental and infrastructure monitoring — NTI sensors and Schneider EcoStruxure gateway.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Remote access management — TeamViewer enterprise console, host policy configuration, and licence management.<br>•&nbsp;&nbsp;&nbsp;&nbsp;PowerShell scripting for automation of AD, M365, and infrastructure administration tasks.</p><p>Education & Certifications<br>•&nbsp;&nbsp;&nbsp;&nbsp;Bachelors in Electronics and Communication Engineering.</p><p>Certificates<br>•&nbsp;&nbsp;&nbsp;&nbsp;CCNA – Nice to Have!<br>•&nbsp;&nbsp;&nbsp;&nbsp;MCSA – Nice to have!<br>Experience<br>•&nbsp;&nbsp;&nbsp;&nbsp;Minimum 8-10 years of experience in an IT infrastructure or systems administration role.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Proven experience managing multi-array SAN storage environments across heterogeneous platforms (HPE, Dell EMC, Huawei).<br>•&nbsp;&nbsp;&nbsp;&nbsp;Demonstrable experience administering Active Directory at scale (10,000+ objects) including Group Policy, Azure AD Connect, and AD audit frameworks.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Hands-on M365 tenant administration experience for organisations with 5,000+ users, including Entra ID, Conditional Access, and Exchange Online.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Track record of managing enterprise backup solutions (Commvault or equivalent) including tape library operations and DR testing.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Experience managing endpoint security platforms (CrowdStrike or equivalent EDR) across large multi-site estates.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Background in cloud infrastructure management (Azure and/or OCI) including cost governance and security posture management.</p><p>&nbsp;</p><p>&nbsp;</p>

Job Purpose<br><br>JOB PURPOSE:<br><br>Perform assigned audit engagements in the domain of Digital Systems & Solutions (DS&S), from start to finish, inclusive of preplanning, wrap up activities ensuring application of risk and control concepts to scenarios encountered, and identify any potential issues within ADNOC and Group Companies. Contribute in the capacity of SME, in the periodic Risk Assessments and development of the Risk-Based Work Plans focusing on Digital Systems & Solutions risks within ADNOC and Group Companies.<br><br>KEY ACCOUNTABILITIES:<br><br>Job Specific Accountabilities<br><br>Internal Audit Plan<br><br>Develop the audit universe to ensure it covers Digital Systems & Solutions (DS&S) risks in line with the other D&T risk areas (such as Digital governance, process, infrastructure, information systems/security, interfaces/connectors and emerging technologies) that could affect the ADNOC Business operations. Review and update the D&T audit universe specially for Digital Systems & Solutions. Develop and implement strategic initiatives of One ERP Assurance Plan and other Business Applications / Business Solutions Plan and support other strategic initiatives (such as Infrastructure, OT and Process enhancements) that impact the group-wide audit plans and oversee the execution to ensure it fulfills the objectives. Coordinate with AGCs and verify for adequacy of coverage of the DS&S universe and risks and ensure that AGCs audit plans incorporate the objectives of Group Assurance plans. Provide relevant business and technology insights into the current, emerging & potential technology issues, trends & opportunities affecting AGCs and BLDs. Provide input for the periodic reporting on Digital and Technology audit activities and performance relative to its plans, significant risk exposures, control/governance issues, and other related matters.<br><br>Job Specific Accountabilities (Part 1)<br><br>Audit Reports<br><br>Audit Execution Perform audits, advisory engagements, and other influencing activities in highly technical areas of current/emerging technologies within ADNOC and Group Companies. Develop a detailed audit program / Risk & Control Matrix (RCM) for the assigned audit, including the objectives, potential risk, key controls, audit procedures, and the use of audit techniques and tools to evaluate governance, risks, and controls processes, and submit audit program to the management for review and approval. Determine auditing procedures to be applied, including the use of Information Systems Audit Techniques, data analytics, statistical sampling method or others. Ensure that adequate working papers and all relevant information are continuously documented and updated in the automated Audit Management System in accordance with pre-defined templates and audit procedures. Identify, obtain, analyze and appraise related systems and evidentiary data/information. Appraise the adequacy of the corrective actions taken by management on audit recommendations through follow-up audits and periodically review and update the status of management action plans. Ensure that approved audit objectives have been met with adequate coverage of all relevant areas and sufficient audit evidence is obtained to support the conclusion and recommendations in accordance with professional audit standards. Participate in conducting special reviews and undertakes administrative duties as directed by Management. Identify high-risk areas and key control points of the system to be reviewed. Adapt the audit approach to the ever-changing technology landscape and deliver critical and complex technology audits that impact the group-wide internal controls. Lead the Technology auditors in the examination and analysis of records through executing audit program steps for the assigned audits. Supervise audits in accordance with the approved RCM and professional standards on internal auditing. Ensure tasks assigned to external or junior staff are adequately performed and deliverables are in accordance with ADNOC Internal Audit procedures and quality standards. Establish a Centre of Excellence for critical technology areas and provide on-going support within HQ and Group Companies during the execution of the audit deliverables. Provide centralized audit and advisory services on internal controls to ADNOC small scale group companies. Supplement integrated audits and support business and group auditors in reviewing the technology controls within an operational audit. Prepare an audit report with a conclusion, expressing professional opinions on the adequacy and effectiveness of risk management, control systems, and the efficiency with which activities are carried out. Recommend improvement options to rectify reported deficiencies for Department Manager’s review. Recommend practical enhancements in Digital and Technology governance, risks, and control processes to assist in the achievement of the company's business objectives. Follow-up on replies to issued draft and final audit reports and review the adequacy of the corrective actions taken on audit recommendations/improvement options. Assist in the periodic reporting to the Audit Committee and Senior Management within ADNOC and Group Companies on internal audit activities, performance, significant risk exposures, controls/governance issues, and other related matters. Perform quality assurance activities on digital & technology components during the entire audit cycle by ADNOC GC auditors and service providers.<br><br>Job Specific Accountabilities (Part 2)<br><br>Coordination<br><br>Assist the Secretary of the Audit Committee in arranging Audit Committee meetings, preparing the agenda and minutes of meetings (MOMs), and reporting on Corporate Governance Framework, General Controls, and other related issues as prescribed in the Audit Committee Charter within ADNOC and Group Companies. Assist in the periodic reporting to the Audit Committee and Senior Management on Technology audit activities, performance, significant risk exposures, controls/governance issues, and other related matters within ADNOC and Group Companies within ADNOC and Group Companies. Conduct workshops or presentations to create awareness about IA function and demonstrate value addition across the ADNOC. Communicate identified issues with Internal Audit management to ensure potential high-risk areas of concern are addressed in a timely and effective manner. Provide professional advice on Group Companies’ Audit Committee Charter, IA Charter and Technology Audit Methodology/Procedures. Provide assistance in the establishment of the Group Audit Committees/IA functions and related governance when assigned. Participate in initiating and coordinating the Group-wide specialized professional training programs. Conduct research and benchmarking to resolve audit issues, identify gaps and support IA function. Conduct workshops and presentations on dynamic and complex technology risks to the ADNOC Group Audit Council. Conduct advisory activities to improve the status of internal controls in the operational process of AHQ and AGC. Drive implementation of top-down initiatives that originate at the AHQ level, but implementation may span across the group. Challenge the status quo to bring continuous improvement over audit delivery. <br><br>Professional Ethics<br><br>Assist in initiating/promoting the establishment and continuous improvement of the Corporate Governance Framework, including Enterprise Risk Management, Corporate Code of Conduct, Ethics, and Values.<br><br>Job Specific Accountabilities (Part 3)<br><br>Generic Accountabilities<br><br>Supervision<br><br>Plan, supervise and coordinate all activities in the assigned area to meet functional objectives. Mentor and developed the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives. Plan and supervise AGCs auditors on relevant skills and enable them to fulfil the audit execution of respective technology. Evaluate the performance and capabilities of the auditors in AHQ and Group. Oversee and manage the Guest Auditor program to ensure successful delivery of the audit scope and objectives.<br><br>Budgets<br><br>Provide input for the preparation of the Function / Department / Section budgets, assist in the implementation of the approved Budget, and work plans to deliver Department objectives. Investigate and highlight any significant variances to support effective performance and cost control.<br><br>Policies, Systems, Processes & Procedures<br><br>Implement approved Function/ Department/ Section policies, processes, systems, standards and procedures in order to support the execution of the work programs in line with Company and International standards.<br><br>Performance Management<br><br>Contribute to the achievement of the approved Performance Objectives in line with the Company Performance framework.<br><br>Innovation and Continuous Improvement<br><br>Implement new tools and techniques to improve the quality and efficiency of operational processes. Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with best industry standards in order to define intelligent solutions for issues confronting the functio<br><br>Health, Safety, Environment (HSE) and Sustainability<br><br>Comply with relevant HSE policies, procedures, controls, applicable legislation, and sustainability guidelines in line with international standards, best practices, and the ADNOC Code of Practices.<br><br>Reports<br><br>Provide inputs to prepare MIS and progress reports for Company Management.<br><br>Generic Accountabilities (continue)<br><br>COMMUNICATIONS & WORKING RELATIONSHIPS:<br><br>Internal<br><br>Regular contacts with operational level management within all BLDs within ADNOC and Group Companies. Frequent contacts within ADNOC and Group Companies at all levels of Management up to SVPs/Directors with respect to audit programs, the conduct of the audits, audit reports, findings, and recommendations. Regular contacts with Management within the assigned ADNOC Group Companies up to Manager level with regards to the Group Company audits. Regular contacts with ADNOC Group Companies with respect to knowledge sharing of standards, frameworks, methodologies, policies, and processes across ADNOC and Group Companies. Participate in technology risk awareness presentations to senior management, including Group Companies’ management and Audit Committees<br><br>External<br><br>Occasional Contacts with Internal Audit Service Provider(s) to coordinate audit activities, when required. Occasional Contacts, as required, with Abu Dhabi Accountability Authority (ADAA) regarding government audits when required. Occasional Contacts with ADNOC External Auditors and other assurance providers to ensure adequate audit coverage and minimize duplicate efforts when assigned.<br><br>Minimum Qualification<br><br>Bachelor’s degree in computer science or related Technology discipline, or equivalent discipline.<br><br>Minimum Experience, Knowledge & Skills<br><br>8-10 years of relevant experience in D&T or IT auditing / application domain (SAP/ GRC), with varied experience in oil and gas operations and their inherent challenges/risks in the context of corporate function. Advance technical knowledge of enterprise/business applications landscape (SAP & GRC solution), operating system, process flows, database (Oracle / MS SQL) and underlined infrastructure. Sound knowledge with relevant experience in technology-related risks in emerging areas such as Cloud, Software as a Service (Saa S), Access Management, digitalization and automation (RPA, IoT, Power BI) etc.. In-depth knowledge of DS&S processes, including, but not limited to, system/software development, infrastructure review, access-right management, and change management. In-depth knowledge of International Professional Practices Framework for IT Assurance/IT Assurance Framework (ITAF) and other related frameworks/standards (e.g. COBIT, ITIL, OWASP, ISO27001, ISO20000) and their interpretation/application to IS/IT auditing practice. Expertise in collecting and analysing complex data using data analytics tools, evaluating information and systems, and drawing logical conclusions. Extensive knowledge of planning and project management and SDLC areas. Experience in managing and tracking time for different Internal Audit-related activities. Awareness/knowledge of Operational Technology (OT) processes and systems.<br><br>Professional Certifications<br><br>IT audit certification, CISA, is mandatory or willing to obtain within one year of joining. Other related certifications (CISM, COBIT, CDPSE, etc.) are preferred. Technical certifications (SAP, GRC, RPA, MCSA etc.) are desirable.