Store manager Jobs in UAE
251 Jobs Found
<p>Position - Store manager / Asst Store manager/ Sales Associate (Jewellery)</p><p>Gender - Any</p><p>Salary + incentives</p><p>Location – UAE</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 1-3 years of experience in similar role in the field of Jewellery (Mandatory)</p></li><li><p>Must be available in UAE for immediate joining.</p></li></ul>
<p>Position - Store manager / Asst Store manager(Jewellery)</p><p>Gender - Any</p><p>Salary + incentives - 4500 AED to 6000 AED for the right candidate</p><p>Location – UAE </p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 1-3 years of experience in similar role in the field of Jewellery (Mandatory)</p></li><li><p>Must be available in UAE for joining.</p></li></ul>
<ul><li><p>The Retail Sales Representative plays a critical role in driving sales and ensuring a positive customer experience. This position involves maintaining store standards and cleanliness, greeting and assisting customers, and supporting store operations. You will be tasked with delivering high levels of service, ensuring compliance with pricing and ticketing, and handling point-of-sale operations. You will also assist in training new staff and supporting the Store Manager in running the store effectively.</p></li></ul><p><br><strong>What You Will Do:</strong><br><br></p><p><strong>Customer Interaction</strong></p><p><br></p><ul><li><p>Greet customers immediately upon entering the store with a warm and sincere greeting.</p></li><li><p>Provide a high level of customer service at all times, both internal and external.</p></li><li><p>Sincerely thank all customers for shopping as they exit the store and invite them back.</p></li><li><p>Assist and advise customers in a professional manner by being knowledgeable about product categories.</p></li></ul><p><br></p><p><strong>Sales Operations</strong></p><p><br></p><ul><li><p>Create a sparkling clean and organized environment by maintaining store standards and cleanliness.</p></li><li><p>Assist the Store Manager with day-to-day store operations including opening, closing, and store management cover.</p></li><li><p>Run the store in the absence of the Store Manager if required.</p></li><li><p>Provide quality service in fitting rooms and follow up with customers in a timely manner.</p></li><li><p>Provide efficient service at the cash wrap, offer gift cards, and capture customer information in the database.</p></li><li><p>Ensure compliance with in-store procedures regarding pricing and ticketing to protect against any loss related to incorrect pricing.</p></li></ul><p><br></p><p><strong>Training and Support</strong></p><p><br></p><ul><li><p>Train new staff on the Point of Sale (POS) operation and be responsible for corrective action at the POS.</p></li><li><p>Handle any customer issues arising at the POS to ensure uninterrupted smooth customer service.</p></li></ul><p><br></p><p><strong>Operational Duties</strong></p><p><br></p><ul><li><p>Participate in and attend all store meetings and functions.</p></li><li><p>Represent a positive attitude toward the merchandise, the brand, and the company.</p></li><li><p>Participate in all inventories and complete other duties as assigned by store management.</p></li><li><p>Meet or exceed weekly sales goals.</p></li><li><p>Perform housekeeping duties as required.</p></li><li><p>Be punctual and adhere to the designated work schedule.</p></li><li><p>Work flexibly and collaboratively with peers and management to complete duties.</p></li><li><p>Follow company policies and procedures 100%.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><br><strong>Required Skills To Be Successful:</strong><br><br></p><ul><li><p>Excellent customer service skills.</p></li><li><p>Strong communication and interpersonal abilities.</p></li><li><p>Ability to manage store operations independently.</p></li><li><p>Knowledge in handling point-of-sale systems.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>High School Degree.</p></li><li><p>1-2 years of retail sales experience.</p></li><li><p>Good verbal communication skills.</p></li><li><p>Ability to stand for a minimum of 8 hours.</p></li><li><p>Capability to perform some heavy lifting.</p></li><li><p>An eye for fashion trends.</p></li><li><p>Friendly and approachable demeanor.</p></li></ul>
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Job details Location: Dubai <br> Salary: Competitive Salary Plus Benefits <br> Job Type: Permanent <br> Discipline: Retail<br>
<br> Reference: 53772 <br> Posted: about 10 hours ago <br> Share this job <br>
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<br> Job description <p>Charterhouse are partnering with a globally recognised luxury fashion house, known for its exceptional craftsmanship, distinctive design, and sophisticated style, who are currently looking to hire a Store Manager to join their team in Dubai. </p><br><br><p><b>About the Role</b>
</p><br><br><p>The Store Manager is primarily focused on leading and managing a luxury boutique to achieve and exceed sales targets and KPIs. This includes analysing sales performance, identifying trends and commercial opportunities, and implementing strategies to improve the store’s overall performance and profitability.
</p><br><br><br><p>Responsibilities include ensuring that the team consistently exceeds customer expectations, follows the brand’s established selling standards, handles complaints effectively, and develops strong client relationships. The Store Manager is also responsible for maintaining the luxury image and standards of the brand. </p><br><br><br><p>In addition, the role involves overall operational management, including stock takes, inventory accuracy, stock control, health and safety, security, loss prevention, and compliance with company policies and retail standards. The role is responsible for driving sales performance, leading and developing the team, delivering an exceptional client experience, and overseeing day-to-day operations.
</p><br><br><br><p><b>About You</b>
</p><br><br><p>The ideal candidate will have significant experience working in the UAE luxury fashion market, with a strong understanding of the local retail landscape and customer expectations. Experience managing multiple store locations across the UAE would be highly advantageous, along with a proven track record of driving sales, turnover, and profitability. </p><br><br><br><p>The successful candidate must have a strong understanding of luxury retail, fashion trends, customer demand, and be confident in managing P&Ls, budgets, and overall sales performance. The candidate will have strong experience in leading and developing teams, with a hands-on approach to recruitment, training, performance management, and day-to-day people matters.
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<p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Retail Sales Representative plays a critical role in driving sales and ensuring a positive customer experience. This position involves maintaining store standards and cleanliness, greeting and assisting customers, and supporting store operations. You will be tasked with delivering high levels of service, ensuring compliance with pricing and ticketing, and handling point-of-sale operations. You will also assist in training new staff and supporting the Store Manager in running the store effectively.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Customer Interaction</p><p><br></p><ul><li>Greet customers immediately upon entering the store with a warm and sincere greeting.</li><li>Provide a high level of customer service at all times, both internal and external.</li><li>Sincerely thank all customers for shopping as they exit the store and invite them back.</li><li>Assist and advise customers in a professional manner by being knowledgeable about product categories.</li></ul><p><br></p><p>Sales Operations</p><p><br></p><ul><li>Create a sparkling clean and organized environment by maintaining store standards and cleanliness.</li><li>Assist the Store Manager with day-to-day store operations including opening, closing, and store management cover.</li><li>Run the store in the absence of the Store Manager if required.</li><li>Provide quality service in fitting rooms and follow up with customers in a timely manner.</li><li>Provide efficient service at the cash wrap, offer gift cards, and capture customer information in the database.</li><li>Ensure compliance with in-store procedures regarding pricing and ticketing to protect against any loss related to incorrect pricing.</li></ul><p><br></p><p>Training and Support</p><p><br></p><ul><li>Train new staff on the Point of Sale (POS) operation and be responsible for corrective action at the POS.</li><li>Handle any customer issues arising at the POS to ensure uninterrupted smooth customer service.</li></ul><p><br></p><p>Operational Duties</p><p><br></p><ul><li>Participate in and attend all store meetings and functions.</li><li>Represent a positive attitude toward the merchandise, the brand, and the company.</li><li>Participate in all inventories and complete other duties as assigned by store management.</li><li>Meet or exceed weekly sales goals.</li><li>Perform housekeeping duties as required.</li><li>Be punctual and adhere to the designated work schedule.</li><li>Work flexibly and collaboratively with peers and management to complete duties.</li><li>Follow company policies and procedures 100%.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Excellent customer service skills.</li><li>Strong communication and interpersonal abilities.</li><li>Ability to manage store operations independently.</li><li>Knowledge in handling point-of-sale systems.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>High School Degree.</li><li>1-2 years of retail sales experience.</li><li>Good verbal communication skills.</li><li>Ability to stand for a minimum of 8 hours.</li><li>Capability to perform some heavy lifting.</li><li>An eye for fashion trends.</li><li>Friendly and approachable demeanor.</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for providing transport with company vehicles of people, goods and materials as assigned by Branch Manager. Will carry out those responsibilities in a reliable and professional manner whilst adhering to the policies and standards inherent within the organization.</p><br><p>Commitment to Occupational Safety and Health (OSH) /Environment Safety and Health, incident reporting and risk management as required and observed</p><p><strong>Responsibilities</strong></p><ul><li><p>Operating and maintaining transportation vehicles with a focus on safety and customer courtesy</p></li><li><p>Transports clinics/office staff, patients & guests from and to the identified location</p></li><li><p>Dispatch documents safely to the destinations assigned by the supervisor</p></li><li><p>Transport equipment or other goods between the different branches of CosmeSurge</p></li><li><p>Maintains defensive driving and responsible for the regular maintenance of the vehicle</p></li><li><p>Updates supervisor on wear and tear of vehicle parts</p></li><li><p>Maintain mileage and dispatch registers</p></li><li><p>Keeps the assigned vehicle(s) clean inside and outside</p></li><li><p>Maintains accurate, up-to-date records on trip sheets, vehicle maintenance, fuel purchases, incident reports, accident reports, vehicle condition reports and other records that are requested by the management</p></li><li><p>Performs minor maintenance tasks on assigned vehicle(s) as required; Fuels the assigned vehicle(s)</p></li><li><p>Performing daily pre-trip and post-trip vehicle inspections, ensuring that periodic scheduled vehicle maintenance is completed and reported; documenting customer usage; preparing trip reports; preparing accident and incident reports as necessary</p></li></ul><p>Maintains confidentiality of all clinic’s related activities</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>SSLC & Reading & Writing knowledge</p><p></p></section>
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<p><span><span>Responsible for providing transport with company vehicles of people, goods and materials as assigned by Branch Manager. Will carry out those responsibilities in a reliable and professional manner whilst adhering to the policies and standards inherent within the organization.</span></span></p><br><p><span><span>Commitment to Occupational Safety and Health (OSH) /Environment Safety and Health, incident reporting and risk management as required and observed</span></span></p><br><br>Responsibilities:<br><ul><li><p><span><span>Operating and maintaining transportation vehicles with a focus on safety and customer courtesy</span></span></p><br></li><li><p><span><span>Transports clinics/office staff, patients & guests from and to the identified location</span></span></p><br></li><li><p><span><span>Dispatch documents safely to the destinations assigned by the supervisor</span></span></p><br></li><li><span><span>Transport equipment or other goods between the different branches of CosmeSurge</span></span></li><li><p><span><span>Maintains defensive driving and responsible for the regular maintenance of the vehicle</span></span></p><br></li><li><p><span><span>Updates supervisor on wear and tear of vehicle parts</span></span></p><br></li><li><p><span><span>Maintain mileage and dispatch registers</span></span></p><br></li><li><p><span><span>Keeps the assigned vehicle(s) clean inside and outside</span></span></p><br></li><li><p><span><span>Maintains accurate, up-to-date records on trip sheets, vehicle maintenance, fuel purchases, incident reports, accident reports, vehicle condition reports and other records that are requested by the management</span></span></p><br></li><li><p><span><span>Performs minor maintenance tasks on assigned vehicle(s) as required; Fuels the assigned vehicle(s)</span></span></p><br></li><li><p><span><span>Performing daily pre-trip and post-trip vehicle inspections, ensuring that periodic scheduled vehicle maintenance is completed and reported; documenting customer usage; preparing trip reports; preparing accident and incident reports as necessary</span></span></p><br></li></ul><p><span><span>Maintains confidentiality of all clinic’s related activities</span></span></p><br><br>Qualifications:<br><p><span><span>SSLC & Reading & Writing knowledge</span></span></p><br> </div>
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• To ensure excellent customer service through: effectively managing the department team; controlling and monitoring department operations including merchandising and stock control in order to achieve the department target<br><p><span>At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.</span></p><br><br>Responsibilities:<br>Functional Roles and Responsibilities<br>• Achieve excellent standards of customer service in the department by directing and coaching the sales team, and leading by example on the shop floor<br>• Analyse sales data to maximize sales on day to day basis<br>• Resolve customer complaints effectively, either by dealing with them personally or passing them on to the store manager<br>• Ensure that the standards of grooming, presentation and professional conduct are set and maintained<br>• Motivate team members to achieve shared goals and acknowledge team and individual successes<br>• Ensure all new starters are inducted into the department team<br>• Ensure all department staff are trained on all aspects of the department in liaison with the store manager and training department<br>• Monitor the stock in the department and inform the Store Manager of any depleting stocks, stock loss to take corrective action<br>• Ensure the department is merchandised commercially and visually as per the guidelines provided by the brand<br>• Maintain high standards of housekeeping with regards to the sales floor, fitting rooms and stock areas<br>• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc,<br>Qualifications:<br>Education/Certification and Continued Education<br>• High school qualification<br>Years of Experience<br>• 4 – 5 years experience in Sales or Customer Service environment </div>
POSITION OBJECTIVE The Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled.<br><br>Key Responsibilities<br><br>People Management<br><br> Leads by example and demonstrates the importance of treating every team member and guest with respect Reacts immediately to issues requiring attention during the shift Provides ongoing, specific direction to team members Encourages an exciting and fun work environment while motivating team members to meet goals Trains, orientates and monitors new team members Reports to Store Manager on team member performance (positive or negative) Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership Hospitality Management Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviors with team members Responds to guest in a friendly manner while maintaining an appropriate sense of urgency Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations Operations Management Complies with and enforces all Tim Hortons operating standards Ensures that all product and packaging is properly merchandised and stocked Responsible for shift cash procedures Maintains operational efficiency through use of the work schedule Supervises team members to ensure primary and secondary duties are completed Ensures all store policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies) Keeps current on all new information (i.e., new product launched, promos and discount schemes) Assists the Store Manager in driving sales and transactions during their shift Completes all required shift documentation (e.g. records waste, mgr. walk thru, store checklist etc.) Escalates to immediate superior any issues and or problems Health & Safety Knows, understands and follows safe work practices and procedures Uses or wears personal protective equipment or clothing as required Reports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Store Manager or Area Manager Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone Ensures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents Cashiering Supervises and ensures that technical equipment in the stores are in working condition. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Receives payment by cash, credit cards, vouchers or automatic debits whenever required Issues receipts, refunds, or change to the customers correctly whenever required Maintains clean & orderly checkout areas
Position Objective<br><br>Stock Coordinator is responsible for receiving, inspecting, storing merchandise and maintaining accurate stock levels, organizing merchandise, and ensuring the seamless flow of products from the stockroom to the sales floor. Stock Coordinator works closely with store management, sales associates, and other team members to uphold a high standard of organization.<br><br>Process<br><br>Key Responsibility:<br><br> Receive merchandize and count it physically and electronically in order to ensure accuracy of information Inspect the quality of the products and report the discrepancies to store manager / assistant store manager about damaged products. Ensure proper storage and handling of merchandise to prevent damage. Classify and stock the products in the stock room as per the store procedures to ensure quick availability of the product. Tag the newly arrived stock and / or return the products as per the instruction of senior Assist the sales staff in replenishing stocks on the shelves in order to ensure availability of products at all times Ensure awareness and vigilance at all times of security in the store without any negligence Ensure the highest standards of housekeeping standards Flexible to work for extended hours during the Sale / Festival period Must be physically fit and ability of heavy lifting of around 10kgs of weight. Record the inventory inward / outward and maintain the report of the same Check for missing price tags and report the same Assist during Stock Take processes<br><br>Desired Experience<br><br>The ideal Stock Coordinator in a retail company should have strong organizational Skills with familiarity with warehouse management system to keep track and manage stock. Previous experience in a similar stock, warehouse, or logistics role is preferred.
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<p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Retail Sales Representative plays a crucial role in driving sales and ensuring a positive customer experience. Responsible for providing high-quality customer service, they support daily store operations and maintain visual and cleanliness standards. They contribute to the team's sales goals, assist with operational tasks as assigned by management, and take on responsibilities in the absence of the Store Manager.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Customer Service</p><p><br></p><ul><li>Provide a high level of customer service at all times both internal and external, by being knowledgeable about the product categories and assisting customers professionally.</li><li>Greet customers immediately upon entering the store with a welcoming attitude.</li><li>Follow up with customers in a timely manner and sincerely thank them for shopping as they exit the store.</li><li>Capture customer information in the database for future engagement.</li></ul><p><br></p><p>Store Operations</p><p><br></p><ul><li>Assist the Store Manager with daily operations, including opening and closing responsibilities.</li><li>Run the store in the absence of the Store Manager, covering all necessary operational duties.</li><li>Participate in and attend all store meetings and related functions.</li><li>Assume and complete other duties as assigned by store management.</li></ul><p><br></p><p>Sales and Product Knowledge</p><p><br></p><ul><li>Provide customers with relevant information about products and stay informed on product categories.</li><li>Meet or exceed weekly sales goals.</li><li>Offer gift cards and attempt to add on to sales during transactions.</li></ul><p><br></p><p>Compliance and Procedures</p><p><br></p><ul><li>Ensure compliance with in-store procedures regarding pricing and ticketing to prevent loss.</li><li>Follow company policies and procedures rigorously.</li><li>Assist with inventories and contribute to an organized environment.</li></ul><p><br></p><p>Housekeeping and Presentation</p><p><br></p><ul><li>Maintain store standards and cleanliness to create a sparkling, organized environment.</li><li>Perform housekeeping duties as needed and ensure visual presentation standards are met.</li></ul><p><br></p><p>Team Training and Support</p><p><br></p><ul><li>Train new staff on Point of Sale (POS) operations and manage corrective actions as necessary at the POS.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Excellent verbal communication skills.</li><li>Ability to stand for long durations.</li><li>Strong understanding of fashion trends.</li><li>Professional and friendly customer interaction.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>High School Degree.</li><li>1-2 years of retail sales experience.</li><li>Good verbal communication skills and ability to stand for a minimum of 8 hours.</li><li>An eye for fashion trends and a friendly demeanor.</li><li>Capable of some heavy lifting.</li></ul><p><br></p></div>
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<p>As a Supervisor with SKIMS you will be responsible to ensure excellent customer service through: effectively managing the department team; controlling and monitoring department operations including merchandising and stock control in order to achieve the department target</p><br><br><p><span>At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.</span></p><br><br>Responsibilities:<br><p><strong>Functional Roles and Responsibilities </strong><br>• Achieve excellent standards of customer service in the department by directing and coaching the sales team, and leading by example on the shop floor <br>• Analyse sales data to maximize sales on day to day basis <br>• Resolve customer complaints effectively, either by dealing with them personally or passing them on to the store manager <br>• Ensure that the standards of grooming, presentation and professional conduct are set and maintained <br>• Motivate team members to achieve shared goals and acknowledge team and individual successes <br>• Ensure all new starters are inducted into the department team <br>• Ensure all department staff are trained on all aspects of the department in liaison with the store manager and training department <br>• Monitor the stock in the department and inform the Store Manager of any depleting stocks, stock loss to take corrective action <br>• Ensure the department is merchandised commercially and visually as per the guidelines provided by the brand <br>• Maintain high standards of housekeeping with regards to the sales floor, fitting rooms and stock areas <br>• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc,</p><br><br>Qualifications:<br><p><strong>Education/Certification and Continued Education </strong><br>• High school qualification<br><strong>Years of Experience </strong><br>• 4 – 5 years experience in Sales or Customer Service fast pace environment and managing a team </p><br> </div>
<p><strong>Position Objective:</strong></p><p><span ><span >Stock Coordinator is responsible for receiving, inspecting, storing merchandise and maintaining accurate stock levels, organizing merchandise, and ensuring the seamless flow of products from the stockroom to the sales floor. Stock Coordinator works closely with store management, sales associates, and other team members to uphold a high standard of organization. </span></span></p><p><span ><span ><strong>Key Responsibility:</strong></span></span></p><p><span ><strong><u>Process:</u></strong></span></p><ul><li><span ><span >Receive merchandize and count it physically and electronically in order to ensure accuracy of information</span></span></li><li><span ><span >Inspect the quality of the products and report the discrepancies to store manager / assistant store manager about damaged products.</span></span></li><li><span ><span >Ensure proper storage and handling of merchandise to prevent damage. </span></span></li><li><span ><span >Classify and stock the products in the stock room as per the store procedures to ensure quick availability of the product.</span></span></li><li><span ><span >Tag the newly arrived stock and / or return the products as per the instruction of senior</span></span></li><li><span ><span >Assist the sales staff in replenishing stocks on the shelves in order to ensure availability of products at all times</span></span></li><li><span ><span >Ensure awareness and vigilance at all times of security in the store without any negligence</span></span></li><li><span ><span >Ensure the highest standards of housekeeping standards </span></span></li><li><span ><span >Flexible to work for extended hours during the Sale / Festival period</span></span></li><li><span ><span >Must be physically fit and ability of heavy lifting of around 10kgs of weight. </span></span></li><li><span ><span >Record the inventory inward / outward and maintain the report of the same</span></span></li><li><span ><span >Check for missing price tags and report the same</span></span></li><li><span ><span >Assist during Stock Take processes<strong> </strong></span></span></li></ul><p><span ><span ><strong>Desired Experience:</strong></span></span></p><p ><span >The ideal Stock Coordinator in a retail company should have strong organizational Skills with familiarity with warehouse management system to keep track and manage stock. Previous experience in a similar stock, warehouse, or logistics role is preferred.</span></p>
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<p><strong>About ENBD </strong></p><br><p>Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.</p><br><p><strong>Job Overview:</strong></p><br><p>As a <strong>Customer Service Representative – Business Banking </strong>at Emirates NBD, your role is to improve Business Banking customers’ experience and reduce errors whole interacting with customers in order to provide the support to all types of requests and complaints.</p><br><p><strong>Key Responsibilities: </strong></p><br><ul><li> <span>Assist RMs to all type’s requests assigned to them for effective resolution/TAT.</span></li><li><span>Forward all requests received through emails from RMs and various internal departments.</span></li><li><span>Strive to achieve high results of CSAT for the respective RM.</span></li><li><span> Receive all types of Service Requests assigned to center.</span></li><li><span>Investigate and identify appropriate resolution</span></li><li><span>Ensure reduction of errors while performing transaction on BPM and Tracksoft.</span></li><li><span>Document the gaps identified in terms of knowledge, process or system and provide the feedback to respective units. </span></li></ul><p><strong>Skills and Experience:</strong></p><br><ul><li><span> 2 years in banking experience preferably in customer service role.</span></li><li><span>Knowledge of system (CRM, Finnacle, Finnone etc), policies and processes. </span></li><li><span>Excellent oral and written communication skills.</span></li></ul><p><span><strong>There’s never been a better time to join Emirates NBD. </strong></span></p><br><p><span>We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.</span></p><br><p><span><strong>At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities. </strong></span></p><br><p><span>#LI-LA1</span></p><br><br>Responsibilities:<br><strong>1. Customer satisfaction and retention through responsive service delivery at the branch</strong><ul><li>Respond to client enquiries regarding retail banking products and services, ensuring accurate information is provided in line with current offerings.</li><li>Facilitate account opening, closure, and maintenance requests by guiding customers through required documentation and compliance checks.</li><li>Address and resolve routine service complaints or transactional issues, escalating unresolved or complex cases to the Branch Manager as needed.</li><li>Support customer onboarding by explaining digital banking features and encouraging adoption of self-service channels.</li><li>Maintain up-to-date knowledge of branch promotions and cross-sell opportunities to enhance the customer relationship.</li></ul><strong>Performance Measures:</strong><ul><li>Quality of customer feedback and repeat visit rates</li><li>Resolution rate of service requests at first point of contact</li><li>Adoption levels of digital and self-service channels among new clients</li></ul><br><strong>2. Operational risk mitigation and compliance with KYC, AML, and data privacy requirements</strong><ul><li>Verify customer identity and documentation in accordance with KYC and AML policies before processing transactions or account changes.</li><li>Monitor for suspicious activity or unusual transaction patterns, promptly reporting concerns to compliance or management.</li><li>Safeguard customer data by adhering to data privacy protocols and ensuring confidential handling of sensitive information.</li><li>Stay current on regulatory updates and branch compliance procedures, applying changes to daily activities as directed.</li><li>Participate in periodic compliance training and contribute to a culture of risk awareness within the branch.</li></ul><strong>Performance Measures:</strong><ul><li>Absence of compliance breaches or audit findings in customer interactions</li><li>Timeliness and accuracy of suspicious activity reporting</li><li>Demonstrated adherence to data privacy standards in branch operations</li></ul><br><strong>3. Transaction accuracy and integrity in daily branch operations</strong><ul><li>Process deposits, withdrawals, and payments with precision, following dual control and verification protocols where applicable.</li><li>Balance cash drawers and reconcile discrepancies at end-of-day, escalating unresolved variances to the Branch Manager.</li><li>Validate transaction records in the core banking system to ensure completeness and accuracy of customer accounts.</li><li>Assist in the preparation and review of daily branch reports, supporting audit readiness and transparency.</li><li>Collaborate with tellers and operations staff to maintain high standards of transaction integrity.</li></ul><strong>Performance Measures:</strong><ul><li>Frequency and severity of transactional errors or discrepancies</li><li>Audit readiness and completeness of daily reconciliations</li><li>Accuracy of transaction posting and documentation in core systems</li></ul><br><strong>4. Enhanced branch efficiency and customer flow through proactive queue management and process support</strong><ul><li>Monitor lobby and waiting areas to identify customer bottlenecks, directing clients to appropriate service points.</li><li>Coordinate with tellers and sales staff to balance workloads and minimise wait times during peak periods.</li><li>Educate customers on digital queueing and appointment systems to streamline branch visits.</li><li>Provide feedback to the Branch Manager on recurring process issues impacting customer flow or service delivery.</li><li>Support implementation of new branch technologies and process improvements as directed.</li></ul><strong>Performance Measures:</strong><ul><li>Reduction in average customer wait times and queue lengths</li><li>Effectiveness of customer redirection and queue management interventions</li><li>Contribution to process improvement initiatives adopted by the branch</li></ul><br><br><br>Qualifications:<br><ul><li>Diploma or Bachelor's degree in Business, Finance, or related field</li><li>Preferred: Certification in Customer Service or Retail Banking Operations</li><li>Ongoing professional development in compliance and digital banking</li></ul><br> </div>
<ul><li><p>Responsible for providing transport with company vehicles of people, goods and materials as assigned by Branch Manager. Will carry out those responsibilities in a reliable and professional manner whilst adhering to the policies and standards inherent within the organization.</p></li><li><p>Commitment to Occupational Safety and Health (OSH) /Environment Safety and Health, incident reporting and risk management as required and observed</p><br><p><strong>Responsibilities</strong></p><ul><li><p>Operating and maintaining transportation vehicles with a focus on safety and customer courtesy</p></li><li><p>Transports clinics/office staff, patients & guests from and to the identified location</p></li><li><p>Dispatch documents safely to the destinations assigned by the supervisor</p></li><li><p>Transport equipment or other goods between the different branches of CosmeSurge</p></li><li><p>Maintains defensive driving and responsible for the regular maintenance of the vehicle</p></li><li><p>Updates supervisor on wear and tear of vehicle parts</p></li><li><p>Maintain mileage and dispatch registers</p></li><li><p>Keeps the assigned vehicle(s) clean inside and outside</p></li><li><p>Maintains accurate, up-to-date records on trip sheets, vehicle maintenance, fuel purchases, incident reports, accident reports, vehicle condition reports and other records that are requested by the management</p></li><li><p>Performs minor maintenance tasks on assigned vehicle(s) as required; Fuels the assigned vehicle(s)</p></li><li><p>Performing daily pre-trip and post-trip vehicle inspections, ensuring that periodic scheduled vehicle maintenance is completed and reported; documenting customer usage; preparing trip reports; preparing accident and incident reports as necessary</p></li><li><p>Maintains confidentiality of all clinic’s related activities</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>SSLC & Reading & Writing knowledge</p></li></ul>
<ul><li><p>Responsible for providing transport with company vehicles of people, goods and materials as assigned by Branch Manager. Will carry out those responsibilities in a reliable and professional manner whilst adhering to the policies and standards inherent within the organization.</p></li><li><p>Commitment to Occupational Safety and Health (OSH) /Environment Safety and Health, incident reporting and risk management as required and observed</p><br><p><strong>Responsibilities</strong></p><ul><li><p>Operating and maintaining transportation vehicles with a focus on safety and customer courtesy</p></li><li><p>Transports clinics/office staff, patients & guests from and to the identified location</p></li><li><p>Dispatch documents safely to the destinations assigned by the supervisor</p></li><li><p>Transport equipment or other goods between the different branches of CosmeSurge</p></li><li><p>Maintains defensive driving and responsible for the regular maintenance of the vehicle</p></li><li><p>Updates supervisor on wear and tear of vehicle parts</p></li><li><p>Maintain mileage and dispatch registers</p></li><li><p>Keeps the assigned vehicle(s) clean inside and outside</p></li><li><p>Maintains accurate, up-to-date records on trip sheets, vehicle maintenance, fuel purchases, incident reports, accident reports, vehicle condition reports and other records that are requested by the management</p></li><li><p>Performs minor maintenance tasks on assigned vehicle(s) as required; Fuels the assigned vehicle(s)</p></li><li><p>Performing daily pre-trip and post-trip vehicle inspections, ensuring that periodic scheduled vehicle maintenance is completed and reported; documenting customer usage; preparing trip reports; preparing accident and incident reports as necessary</p></li><li><p>Maintains confidentiality of all clinic’s related activities</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>SSLC & Reading & Writing knowledge</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p><br><strong>Overview Of The Role:</strong><br><br></p><ul><li><p>The Store Manager is responsible for overseeing all aspects of store performance, including sales growth, profitability, and customer satisfaction. They will maintain high standards of merchandising and operations while fostering a strong team environment through training and development. Success in the role is measured by achieving budgeted financial targets, excellent customer experience, and effective team leadership. In addition, the Store Manager will ensure compliance with company policies and lead their team by example.</p></li></ul><p><br><strong>What You Will Do:</strong><br><br></p><p><strong>People Development / HR</strong></p><p><br></p><ul><li><p>Network and support recruiting, hiring, developing, and retaining high-quality management and associates for store profile and succession planning.</p></li><li><p>Lead by example in training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and customer service.</p></li><li><p>Organize weekly staff meetings and daily briefings to review store performance, communicate company goals, and set new store procedures and performance targets.</p></li></ul><p><br></p><p><strong>Customer Experience / Sales</strong></p><p><br></p><ul><li><p>Ensure excellent customer service is prioritized by consistently executing the Customer Experience through regular assessments, coaching, and follow-up with the team.</p></li><li><p>Maintain visibility and lead by example on the selling floor to assist customers and support all selling functions.</p></li><li><p>Implement visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.</p></li></ul><p><br></p><p><strong>Drive Sales & Profitability</strong></p><p><br></p><ul><li><p>Meet or exceed profitability expectations for the store in terms of sales, payroll, shrink, and conversion rates.</p></li><li><p>Create and execute strategies to maximize store sales and control expenses.</p></li></ul><p><br></p><p><strong>Operational Effectiveness</strong></p><p><br></p><ul><li><p>Control company assets by adhering to loss prevention measures, consistent management of inventory, stock movements, sales, returns, exchanges, and store maintenance.</p></li><li><p>Execute and comply with all company policies and store procedures consistently.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Skills To Be Successful:</strong><br><br></p><ul><li><p>Leadership and team development expertise.</p></li><li><p>Strong customer service focus with sales-driven attitude.</p></li><li><p>Excellent organizational and merchandising skills.</p></li><li><p>Proficient in business English and computer applications such as Outlook, Excel, and SAP.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>High school education or equivalent preferred.</p></li><li><p>Minimum two years of experience as an Assistant Store Manager with a successful track record in driving sales and profit results.</p></li><li><p>Proficient in business English (written and verbal) and possess strong computer skills, particularly in Outlook, Excel, and SAP.</p></li><li><p>Ability to perform physically demanding tasks, including standing for extended periods and some heavy lifting</p></li></ul></li></ul><p></p></section>
<ul><li><p><strong>Store Maintenance and Customer Service</strong></p><p><br></p><ul><li><p>Maintain store standards, cleanliness, and organization to ensure a positive shopping environment.</p></li><li><p>Provide high-level customer service by being knowledgeable about product categories and assisting customers professionally.</p></li><li><p>Create a positive first impression for customers with an energetic attitude and adherence to dress code.</p></li><li><p>Ensure compliance with in-store procedures regarding pricing and ticketing to protect against incorrect pricing and losses.</p></li><li><p>Provide efficient service at the cash wrap, offering gift cards and capturing customer information in the database.</p></li><li><p>Give sincere thanks to customers upon exit and invite them back to the store.</p></li></ul><p><br></p><p><strong>Training and Operations</strong></p><p><br></p><ul><li><p>Assist the Store Manager with day-to-day store operations including opening, closing, and coverage.</p></li><li><p>In the absence of the Store Manager, run the store ensuring security and operational standards are met.</p></li><li><p>Train new staff on Point of Sale (POS) operations and take corrective actions as needed.</p></li><li><p>Handle customer issues at the POS to maintain uninterrupted service.</p></li><li><p>Participate in store meetings and represent a positive attitude toward merchandise and the brand.</p></li><li><p>Assume and complete other duties as assigned by store management.</p></li></ul><p><br></p><p><strong>Sales Goals and Compliance</strong></p><p><br></p><ul><li><p>Meet or exceed weekly sales goals through effective selling techniques and customer interactions.</p></li><li><p>Attend inventories and ensure accurate counting and recording.</p></li><li><p>Adhere punctually to the designated work schedule and demonstrate flexibility in working with peers and management.</p></li><li><p>Follow company policies and procedures consistently.</p></li><li><p>Perform housekeeping duties as needed to maintain store appearance.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Expertise in customer service and engagement.</p></li><li><p>Ability to work collaboratively with store management and peers.</p></li><li><p>Proficiency in POS and inventory procedures.</p></li><li><p>Understanding and adherence to compliance and store policy standards.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>High School Degree required.</p></li><li><p>1-2 years of experience in retail sales mandatory.</p></li><li><p>Strong verbal communication skills.</p></li><li><p>Capability to perform some heavy lifting and stand for long periods (minimum of 8 hours).</p></li><li><p>Behavioral competencies like possessing an eye for fashion trends and maintaining a friendly demeanor are required.</p></li></ul>
Furless Permanent is looking for experienced and passionate Electrologists to join our growing team in Dubai, Abu Dhabi, and Saudi Arabia.<br>The Electrologist is responsible for providing safe, effective, and professional electrolysis treatments while maintaining the highest standards of client care, safety, and treatment quality. The role also supports client retention, repeat visits, and business growth through excellent service and treatment outcomes.<br>Key Responsibilities<br>1. Treatment Delivery and Client Care Perform electrolysis and facial treatments in accordance with Furless treatment protocols. Deliver treatments safely, effectively, and professionally. Conduct client consultations and provide appropriate treatment recommendations and aftercare advice. Maintain the highest standards of client care throughout the treatment journey. Support client retention by building strong client relationships and delivering excellent treatment outcomes.<br>2. Health, Safety, and Hygiene Compliance Follow all company policies and applicable health, safety, and hygiene regulations. Maintain strict infection control and sterilization procedures. Ensure all treatment equipment, tools, and treatment rooms are properly cleaned, sanitized, and maintained. Use appropriate protective equipment and disposable materials during all treatments. Dispose of all treatment materials according to company procedures.<br>3. Communication and Team Collaboration Work closely with the CRM team, Branch Manager, and other team members to ensure a seamless client experience. Communicate any treatment concerns, follow-up requirements, and scheduling matters promptly. Maintain a professional, positive, and collaborative working relationship with colleagues. Contribute ideas and suggestions to improve client care and operational processes<br>Qualifications Diploma in Beauty Therapy or a related field.3 - 5 years of experience as an Electrologist or Beauty Therapist. Experience in electrolysis treatments is required. Relevant professional certifications are an advantage.<br>Interested candidates are invited to send their CV to careers@furlesspermanent.com
<ul><li><p>The Retail Sales Representative at Al Futtaim Watches & Jewellery is integral to both sales and customer experience. This role requires balancing efficient store operations with delivering exceptional service to both internal and external customers. Important responsibilities include maintaining store standards, providing comprehensive product knowledge, and enhancing customer satisfaction through positive interactions. Success in this position is measured by meeting or exceeding weekly sales goals, punctuality, adherence to company policies, and maintaining a welcoming environment.</p></li></ul><p><br><strong>What You Will Do:</strong><br><br></p><p><strong>Customer Interaction</strong></p><p><br></p><ul><li><p>Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.</p></li><li><p>Greets customers immediately upon entering the store with a smile and sincere non-business-like greeting.</p></li><li><p>Provides customers with current relevant information about the products.</p></li><li><p>Provides quality service in the fitting rooms and follows up with customers in a timely manner.</p></li><li><p>Sincerely thanks all customers for shopping as they exit the store, and invites them back.</p></li></ul><p><br></p><p><strong>Sales and Store Management</strong></p><p><br></p><ul><li><p>Responsible for sales generation and delivering a positive customer experience.</p></li><li><p>Assists the Store Manager with day-to-day Store Operations including opening, closing, and Store Management cover.</p></li><li><p>Runs the store in the absence of the Store Manager if required.</p></li><li><p>Trains new staff on the Point of Sale (POS) operation and handles corrective action at the POS.</p></li></ul><p><br></p><p><strong>Operational Duties</strong></p><p><br></p><ul><li><p>Maintains store standards and cleanliness, providing a sparkling clean and organized environment.</p></li><li><p>Ensures compliance with in-store procedures regarding pricing and ticketing to protect the company against loss related to incorrect pricing.</p></li><li><p>Maintains cash wrap cleanliness and offers efficient service.</p></li><li><p>Participates in and attends all store meetings and related functions.</p></li><li><p>Performs housekeeping duties as required.</p></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br><strong>Required Skills To Be Successful:</strong><br><br></p><ul><li><p>Excellent customer service skills.</p></li><li><p>Ability to manage store operations and lead in the manager's absence.</p></li><li><p>Strong organizational skills for maintaining store standards.</p></li><li><p>Effective training skills for onboarding new staff.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>High School Degree.</p></li><li><p>1-2 years of retail sales experience.</p></li><li><p>Good verbal communication skills.</p></li><li><p>Ability to stand for a minimum of 8 hours.</p></li></ul>