Swift Jobs in UAE
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Job Description<br><br>Overview:<br><br>About Presight<br><br>Presight is an ADX-listed public company with Abu Dhabi based G42 as its majority shareholder and is the region’s leading big data analytics company powered by Gen AI. It combines big data, analytics, and AI expertise to serve every sector, of every scale, to create business and positive societal impact. Presight excels at all-source data interpretation to support insight-driven decision-making that shapes policy and creates safer, healthier, happier, and more sustainable societies. Today, through its range of Gen AI-driven products and solutions, Presight is bringing Applied AI to the private and public sector, enabling them to realize their AI strategy and ambitions faster.<br><br>The Opportunity:<br><br>As a Senior Dev Ops Engineer in our team, you will be responsible for working collaboratively with software engineering to deploy and operate our systems. You will help automate and streamline our operations and processes, building and maintaining tools for deployment, monitoring and operations.<br><br>Responsibilities:<br><br>Key Responsibilities:<br><br>Functional<br><br> Responsible for growing and developing an incredible team of talented and motivated engineers with high expectations around individual ownership and impact Maintain scalable and robust CI/CD framework. Ensure issues are tracked appropriately in the ticket management system. Work with engineers and QA to ensure that issues are resolved, and fixes deployed, in a timely fashion. Maintain suitable deployment-specific support documentation. Impart knowledge of best practices and IT operations in an always-up, always-available service. Transform ambiguity into clarity. Collaborate in a multicultural and diverse environment that expands to include various geographic locations. Convey and receive information in a clear, credible, and consistent manner. Comply with QHSE (Quality Health Safety and Environment), Business Continuity, Information Security, Privacy, Risk, Compliance Management and Governance of Organizations policies, procedures, plans and related risk assessments.<br><br>Qualifications:<br><br>Requirements:<br><br> Bachelor's degree in computer engineering, Computer Science, or Electrical Engineering and Computer Sciences. 5+years’ experience in Dev Ops Experience in developing Continuous Integration/ Continuous Delivery pipelines (CI/ CD). Experience in building health and performance monitoring systems. Strong background in Linux/Unix Administration. Knowledge of one cloud platform such as AWS, Azure or GCP. Solid hands-on knowledge of Dockers and Container Orchestration tools such Kubernetes or Dockerswarm. Proficient in scripting, and Git workflows. Strong experience with SQL and MySQL. Experience deploying, operating, monitoring, and troubleshooting Java applications Hands-on experience running GPU workloads, including model deployment, inference serving, resource scheduling, performance monitoring, GPU utilization optimization and troubleshooting<br><br>Ideally, you’ll also need<br><br> Working knowledge of OAuth 2.0, Open ID/Open ID-Connect, SAML 2.0, Kerberos, LDAP. Experience with Red Hat Open Shift stack A highly detail-oriented and methodical approach to problem solving. Great verbal and written communication skills
Job Purpose: <br>To ensure the delivery of smooth, efficient and consistent best practice of the functioning of the customer service desk, you will be responsible in delivery bespoke process and procedure of the overall customer service program and for the centre providing all customers excellent services and ensuring that their expectations are constantly met.<br>Job Type: Permanent Salary: 6K AED<br>Key Tasks: Ensure the smooth and efficient operation of the Customer Service Desk by delivering exceptional customer service and consistently meeting customer expectations. Maintain comprehensive knowledge of the property, its facilities, and key attractions within Dubai. Respond to general inquiries from customers and stakeholders at the Customer Service Desk. Keep the Customer Service Team Leader, Supervisor, and Manager informed of customer feedback and service-related issues. Handle incoming telephone calls and respond to customer inquiries promptly and professionally. Maintain accurate records of customer service requests, inquiries, and complaints. Resolve customer complaints in accordance with established policies and procedures. Prepare and reconcile shift cash transactions, ensuring all records are accurate and balanced, and securely deposit funds in compliance with company policies. Support fellow Customer Service team members during busy periods to ensure seamless service delivery. Perform meet-and-greet duties for tour groups, school visits, and other organized events as required. Provide customers with accurate information regarding ongoing promotions and ensure all related procedures are followed correctly. Promote, sell, and upsell Dubai Holding Malls' products and services while adhering to established sales procedures. Manage value-added services, including gift wrapping, stroller rentals, wheelchair loans, lost and found, childcare services, and other customer assistance programs. Maintain accurate inventory records for services and products sold at the Customer Service Desk, ensuring compliance with accounting procedures and reporting discrepancies immediately to the Team Leader or Supervisor. Assist the Customer Service Team Leader and Supervisor in collecting and updating information on in-store promotions, events, and activities to keep the team informed. Coordinate with the Customer Service Team Leader to ensure mall directories are accurate and up to date, reporting any discrepancies promptly. Direct media inquiries to the appropriate Palm Jumeirah Malls department or representative. Report equipment malfunctions, supplier shortages, or any operational issues immediately to the immediate supervisor. Monitor the condition of mall common areas, restrooms, signage, and other public facilities, reporting any maintenance or cleanliness concerns to ensure the mall maintains a high standard of presentation. Ensure brochure racks remain clean, organized, and fully stocked at all times. Maintain the cleanliness, organization, and professional appearance of the Customer Service Desk at all times.
POSITION OBJECTIVE - To work along with the company’s motto of fun, festive, and memorable. Entertaining the customers while serving.<br><br> Responsible for all aspects of cake decorating operations from initiating/receiving the order through meeting customer specified pick up time of cake order.<br><br>Key Responsibilities<br><br> Decorate cakes to customer specification for nature of design/theme applicable to standards and procedures. Decorates cakes and pastries with designs, using icing bag or handmade paper cone Attention to Detail: Cake decorators need to keep a close eye on what they are doing when creating decorations, to make sure the design is uniform. Intricate designs require keen eyes. Stamina: Cake decorators are often on their feet for long periods of time. Color Vision: Being able to see different colors and hues when mixing icings and creating designs is critical. Use specific tools, like airbrush guns, modeling tools and mixers. Assemble and prepare soft serve and cakes (or ready to decorate cakes may be used),including decorating with icing, gel, drawings, decorating kits, air brush, edible images and letterings. Ensure all cake products meet the Cold Stone standards of quality and excellence. Prepare and decorate cake products according to customer specifications and all Properly and safely operate and maintain Cold Stone cake and soft serve equipment while following all health and safety standards. Maintain an accurate inventory of decorated cakes at all times, including backup cakes during holidays, promotions and other peak cake occasions. Keep display freezer full at all times to the proper level with a variety of cakes attractively displayed. Conducts sampling and actively sells products - Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer. Clean work area, organize and stock needed items. Stock and execute proper rotation of Product. Keep Cold Stone cake production area and equipment clean and sanitary throughout shift. Inform immediate supervisor promptly of all problems or unusual matters of significance. Support and adhere to Coldstone Company Standards for Operations, Marketing/Communications and Brand Identity. Perform other duties and responsibilities as requested by the Management Team. Health, Safety and Security Maintain the required standard of operational hygiene according to cleaning rotas at all times. Be aware of the Restaurant policies and procedures relating to health, hygiene, and fire life safety and ensure your direct reports do the same. Familiarize with emergency exits and evacuation procedures. General Comply with the company's corporate code of conduct. Familiarize yourself with the company values and model desired behaviors. Perform tasks as directed by the Management in pursuit of the achievement of business goals.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To efficiently and safely handle the loading and offloading of goods, raw materials, and finished products within the factory and customer premises. The role ensures that all materials are moved, stored, and delivered correctly, maintaining workplace safety and operational efficiency.</p><br><ul><li>Load and unload raw materials, packaging materials, and finished goods from delivery trucks, containers, or pallets.</li><li>Ensure proper stacking and placement of goods to avoid damage.</li><li>Assist in arranging and securing cargo for safe transportation.</li><li>Transport goods to designated storage or production areas as directed by supervisors.</li><li>Maintain cleanliness and organization in loading bays, warehouses, and storage areas.</li><li>Report any damages, shortages, or quality issues immediately to the supervisor.</li><li>Report unsafe conditions or incidents promptly.</li><li>Cooperate with warehouse, logistics, and production teams to ensure smooth material flow.</li><li>Assist in inventory checks, labeling, and stock organization when required.</li><li>Support the supervisor with other duties related to loading, unloading, or factory operations.</li><li>Transport goods to designated storage or production areas as directed by supervisors.</li><li>Maintain cleanliness and organization in loading bays, warehouses, and storage areas.</li><li>Report any damages, shortages, or quality issues immediately to the supervisor.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Previous experience in factory, warehouse, or logistics operations (preferred but not mandatory).</p></li><li><p>Basic understanding of safe lifting and handling techniques.</p></li><li><p>Physically fit </p></li><li><p>Work environment: Factory, warehouse, or loading area.</p></li><li><p>May require shift work, overtime, or work in hot conditions depending on factory operations.</p><br></li></ul><p></p></section>
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<span><br>Start Your Journey With Us <br>From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition. <br>Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites, most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city, including the extraordinary Abu Dhabi Suite – the highest suspended suite in the world, connecting the two Nation Towers.<br>The St. Regis is part of Marriott International, a brand leader, offering the most powerful portfolio in the industry, our more than 30 leading brands and nearly 9,100 properties in 142 countries and territories give people more ways to connect, experience and expand their world. At the heart of The St. Regis, our exceptional staff whom we address as "Hosts," are the ultimate luxury ambassadors, dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabi’s best address—The St. Regis Abu Dhabi, the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.<br>Job Requirement:<br>The <br>Hotel Cleanliness Expert<br>ensures the cleanliness, tidiness and maintenance of the guest rooms in his/ her assigned areas according to the hotel’s standards. He/she attends to guest’s needs.<br>ESSENTIAL FUNCTIONS:<br>Ensure master key is received and returned.<br>Ensure work assignment is received, correctly filled and returned.<br>Make up guest room daily<br>Perform night turndown service daily<br>Tidy up guest items as directed by procedure<br>Keep your work environment clean and tidy<br>Clean and maintain all marble and granite floors daily.<br>Clean and maintain guestroom and carpets, wallpapers, furniture and bathrooms daily.<br>Clean and maintain guest hallway carpets, wallpapers and furniture daily.<br>Report defects on fixed assets furniture and equipment.<br>Report all Lost & Found to Housekeeping.<br>Report any unusual and suspicious behavior of guests or staff.<br>Ensure to comply with the grooming and uniform standards.<br>Ensure compliance with legislated health and safety requirements within the workplace.<br>Conduct duties in a courteous, safe and efficient manner, in accordance with St. Regis Hotel, Abu Dhabi policies and procedures, ensuring that the highest level of service and communication is maintained.<br>Comply with all Corporate and Hotel Standards and Procedures.<br>Promote by example the principles of “bespoke and uncompromising service”.<br>Actively promote a work environment, which cares for guests and associates alike.<br>Able to work any shift that is assigned to him/ her by the Housekeeping Managers<br>Maintain cleanliness of public areas such as lobby, public restrooms, etc.<br>Report any damage of carpets and upholsteries.<br>Ensure the use of cleaning chemicals is according to the instructions set by the hotel.<br>Maintain the cleanliness and tidiness of cleaning equipment.<br>Report any unusual and suspicious behavior of guests or staff.<br>Ensure that all associates comply with the grooming and uniform standards.<br>Ensure compliance with legislated health and safety requirements within the workplace.<br>Conduct duties in a courteous, safe and efficient manner, in accordance with St. Regis Hotel, Abu Dhabi policies and procedures, ensuring that the highest level of service and communication in maintained.<br>QUALIFICATION STANDARDS<br>Graduate<br>Minimum 2 years working in hotels/housekeeping job in service industry is required<br>Able to work any shift assigned to you by your supervisor<br>Able to withstand & handle dusty and unclean work environment<br>Able read and write simple English<br>Education<br>Graduation degree required.<br>Experience:<br>Minimum 2 years working in hotels/housekeeping job in service industry is required<br>#LI-MA1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Job Summary We are seeking a dynamic and technically skilled Sales Engineer – Water Treatment & Filtration to develop business opportunities, manage client relationships, and provide technical solutions in water treatment systems. The role involves end-to-end sales cycle management including client consultation, system design coordination, proposal preparation, and post-sales support.<br>Key Responsibilities1. Business Development Identify and develop new business opportunities in water treatment and filtration markets Generate leads through contractors, consultants, and end-users Achieve assigned sales targets and revenue goals2. Client Consultation Understand client requirements and site conditions Recommend suitable water treatment solutions (RO, UF, NF, media filters, softeners, etc.) Conduct site visits to assess technical needs and challenges3. Technical Proposals & Quotations Prepare detailed technical proposals, quotations, and compliance documents Design system layouts based on client requirements and site conditions Coordinate with engineering team for accurate system sizing and design4. Relationship Management Build and maintain strong long-term relationships with clients, consultants, and contractors Ensure customer satisfaction through continuous engagement and support5. Project Coordination Coordinate with project execution and service teams for smooth project delivery Follow up on installation, commissioning, and system performance6. Market Intelligence Monitor market trends, competitor activities, and industry developments Identify new opportunities based on market demand and regulations7. Reporting & CRMMaintain accurate sales pipeline and forecasting records Update CRM regularly with client interactions and project status Key Skills & Competencies Strong knowledge of water treatment systems (RO, UF, NF, filtration, disinfection) Ability to read and interpret MEP drawings Understanding of water chemistry and treatment processes Strong communication and negotiation skills Ability to convert technical solutions into business benefits Problem-solving mindset with client-focused approach<br>Education & Qualifications Bachelor’s Degree in Chemical / Mechanical / Environmental Engineering or related field<br>Experience2–5 years of experience in sales of water treatment, filtration, or related industrial equipment Preferred industries: HVAC / MEP / Water Treatment<br>Technical Skills MS Office (Excel, Word, Power Point) Auto CAD (preferred) CRM software experience (preferred) License Requirement Valid UAE Driving License (mandatory) Willingness to travel within UAE and GCC region Work Conditions Working Days: Monday to Saturday Single shift UAE-based field & office role Salary Package Basic Salary: AED 4,500HRA / Accommodation: AED 1,500Transportation: Provided by company Medical Insurance: Provided by company Commission: As per company policy Preferred Candidate Profile Strong field sales mindset with technical understanding Comfortable with long sales cycles (tenders, approvals, testing) Ability to visit sites and identify root causes of water system issues Strong relationship-building skills with consultants and contractors Solution-oriented approach, not just product selling
SCOPE OF JOB: The cashier plays a pivotal role in delivering a seamless experience. they are responsible for handling all point-of-sale transactions accurately and efficiently while maintaining hermes’ exceptional standards of client experience. additionally, the cashier ensures operational accuracy, supports the sales team, and contributes to the overall success of the store.<br><br>Responsibilities<br><br>Greets customers including answering phones and directing customer inquiries to appropriate party. Answers routine billing questions/issues from customers Assists in the opening and closing of the store which includes and but not limited to cash handling and deposits. Completes, processes, and maintains applicable paperwork and records. Manage the daily till (Cash/Deposit) and till procedures. Handle goods and deliver them to the clients. Optimize greeting (Greetings/Department at the end of the sales transaction) Effectively train and direct the activities of cashier assigned to the front end and set the standard for customer service. Accurately perform opening and or/ closing functions and maintain cash office files and reports. Provide on the job training to the junior cashiers. Accepts cash, cheques, wire transfers or credit cards for payment and completes cheque and credit card transactions according to established procedures and guidelines. Ensure register/counter areas are neat and stocked with necessary supplies. Identify prices of goods using memory or scanner Enter transactions in the cash register and provide customers with the total bill. Sort and count currency and coins Issue receipts and change to customers. Count money at the end and beginning of each shift. Process credit card and check payments Perform the duties of customer service representative when required. Assist in stocking shelves, rotating merchandise, and marking prices. Open and close tills<br><br>Measures of success <br><br>Accuracy Processing transactions within the targeted timeframes to ensure smooth checkout flow Positive feedback from clients Effective collaboration with the sales team, enhancing overall operational success<br><br>Experience<br><br>Prior experience in a cashier or similar role, preferably in luxury retail Strong numerical and data entry skills with attention to detail Excellent interpersonal and communication skills Ability to handle high-pressure situations with professionalism<br><br>A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Lead day-to-day operations of Naphtha Distillation Units, Naphtha Hydrotreaters, and other hydrocarbon processing units.</p></li><li><p>Manage pre-commissioning, commissioning, startup, shutdown, and stabilization of Naphtha and other chemical/refinery units.</p></li><li><p>Monitor, analyze, and optimize process parameters, product quality, and overall yield.</p></li><li><p>Drive process troubleshooting, operational improvements, and root cause analysis (RCA) for all refinery streams.</p></li><li><p>Supervise, mentor, and develop shift engineers, operators, and process teams, ensuring high-performance and succession planning.</p></li><li><p>Ensure strict compliance with HSE standards, GMP, and company policies, fostering a safety-first culture.</p></li><li><p>Participate in plant revamps, modifications, turnarounds, and maintenance planning.</p></li><li><p>Oversee tank farm and port operations for Naphtha and other chemicals, including safe handling, loading/unloading, and inventory management.</p></li><li><p>Prepare, maintain, and enforce SOPs, operating manuals, production reports, and audit documentation.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>10–12+ years of experience in refinery operations, specifically Naphtha Distillation Units, Naphtha Hydrotreaters, and other hydrocarbon or chemical units.</p></li><li><p>Strong expertise in pre-commissioning, commissioning, stabilization, and process optimization of refinery streams.</p></li><li><p>Hands-on experience with DCS/PLC control systems (Yokogawa, Foxboro, Honeywell, etc.).</p></li><li><p>Proven track record in process troubleshooting, operational excellence, and yield optimization.</p></li><li><p>Ability to lead, mentor, and motivate cross-functional teams in a high-pressure refinery environment.</p></li><li><p>Knowledge of HSE standards, incident investigation, and GMP practices.</p></li><li><p>Exposure to Naphtha and chemical tank farm/terminal operations is a plus.</p></li><li><p>Bachelor’s or Master’s degree in Chemical / Petrochemical Engineering.</p></li></ul><p></p></section>
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To assist with leading and managing GM’s emerging market (non-GCC/G10) FX and rates activities, including overseeing structuring and execution of transactions, conducting risk and investment return analysis, and supporting colleagues and junior traders, in order to maximize profitability while minimizing risk exposure and ensuring compliance with internal policy and external regulators.<br><p>Key Responsibilities </p><br><ul><li>Deliver the business strategy and manage/leverage customer flow to meet and surpass set budget</li><li>Enhance the desk (and Global Markets) in a wholistic manner for example, expanding product offerings, systematic and procedural improvements, mentoring/training of junior staff members</li><li>Support distribution avenues to enhance the business</li><li>Provide pricing to facilitate customer business and work with Sales colleagues in developing the client franchise</li><li>Accompany sales on customer visits, be available for customer calls</li><li>Work closely with quant teams in refining and calibrating pricing and valuation curves</li><li>Know and understand pricing constructs and modelling of relevant products</li><li>Ensure new and existing curves, frameworks, systems development and processes are fit for purpose and are aligned with market best practice</li><li>Produce market commentaries and trade recommendations where required</li><li>Work closely with Risk teams in adapting and expanding the relevant mandate according to opportunities and the risk appetite of FAB</li><li>Interact internal colleagues to help develop synergies and spread knowledges</li><li>Participate in improving reliability and efficiency of reporting</li><li>Lead and mentor junior staff</li><li>Responsible for meeting financial and business objectives set by the Head</li><li>Ensure compliance with all appropriate limits including risk and counterparty limits</li><li>Identify and analyze new product and regional opportunities</li><li>Develop and implement risk mitigation strategies</li><li>Ensure swift and consistent pricing to all internal and external customers</li><li>Expand counterparty awareness of our capabilities to attract new flows and limits</li><li>Cultivate and maintain strong relationships with counterparties, brokers and other market participants</li><li>As assigned by line manager</li><li>Ensure compliance in line with Group Health & Safety procedures & policies</li><li>Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks</li><li>Authorized to take decisions as per the approved authorization matrix</li><li><p>Has discretion to operate within the parameters laid down by the relevant Head</p><br></li></ul><p>Requirements & Qualifications </p><br><ul><li>Minimum degree in Accounting, Economics, Banking or Financial Management or equivalent.</li><li>Minimum of 8 years relevant markets experience in similar positions</li><li>A strong understanding of relevant global markets products</li><li>Strong market-making skills and well-developed risk management techniques are essential</li><li>Knowledge of relevant regulations and jurisdictions and compliance requirements</li><li>Proven track record on managing risk effectively and delivering consistent financial performance</li><li>Strong Microsoft office skills including VBA/Macro development</li><li>Strong interpersonal skills</li><li>Strong analytical background & quantitative skills</li><li>Bloomberg User</li><li>Self-starter which shows initiative and able to problem solve & work with stakeholders confidently</li></ul><br><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
???? We’re Hiring: Technician - Base Maintenance???? Employment Type: Full-Time???? Level: Entry-Level to Mid-Level We are seeking a technically skilled, safety-conscious, and detail-oriented Technician - Base Maintenance to support aircraft maintenance, inspection, troubleshooting, repair, and servicing activities within a base-maintenance environment. The role will work closely with licensed engineers, maintenance teams, quality personnel, and other technical departments to ensure aircraft and components are maintained safely and in accordance with approved maintenance procedures and aviation regulations.???? Key Responsibilities• Perform scheduled and unscheduled aircraft maintenance tasks under approved maintenance procedures and supervision where required.• Conduct inspections, servicing, repairs, replacement, and troubleshooting of aircraft systems and components.• Assist with base maintenance, heavy checks, modifications, defect rectification, and aircraft maintenance programs.• Read and interpret Aircraft Maintenance Manuals (AMM), Structural Repair Manuals (SRM), Illustrated Parts Catalogues (IPC), wiring diagrams, and technical documentation.• Perform maintenance tasks in accordance with approved work instructions, engineering orders, and maintenance procedures.• Troubleshoot mechanical, electrical, hydraulic, pneumatic, structural, and other aircraft-related systems as assigned.• Remove, install, inspect, and replace aircraft components and parts using approved tools and equipment.• Conduct functional checks and operational tests following maintenance activities.• Record completed maintenance tasks, inspection results, defects, and corrective actions accurately.• Ensure all maintenance documentation and technical records are completed in accordance with company procedures and regulatory requirements.• Support licensed Aircraft Maintenance Engineers during inspections, troubleshooting, repairs, and certification activities.• Identify aircraft defects, abnormalities, damage, and potential safety concerns and report them promptly.• Maintain aircraft maintenance tools, ground-support equipment, and work areas in safe and serviceable condition.• Perform tool control, equipment checks, and calibration verification as required.• Follow approved procedures for aircraft component handling, storage, installation, and removal.• Maintain strict compliance with aviation safety, quality, and environmental procedures.• Participate in aircraft inspections, defect investigations, modification programs, and maintenance improvement activities.• Coordinate with Planning, Engineering, Quality Assurance, Stores, and other maintenance teams to support timely aircraft release.• Assist with aircraft recovery, troubleshooting, and rectification of technical defects when required.• Ensure all work is performed with appropriate attention to human factors, FOD prevention, safety, and maintenance best practices.• Participate in continuous improvement initiatives aimed at improving maintenance reliability, turnaround time, safety, and operational efficiency.✅ Requirements• Previous experience in Aircraft Maintenance, Base Maintenance, Line Maintenance, Aviation Engineering, or a related technical field is preferred.• Technical knowledge of aircraft mechanical, electrical, hydraulic, pneumatic, structural, or avionics systems.• Experience working in an aircraft maintenance, MRO, airline, or aviation engineering environment is an advantage.• Ability to read and understand aircraft maintenance manuals, technical drawings, wiring diagrams, and engineering documentation.• Knowledge of aircraft maintenance practices, inspection procedures, component replacement, and defect rectification.• Strong understanding of aviation safety, quality standards, and maintenance procedures.• Familiarity with AMM, SRM, IPC, MEL, CDL, engineering orders, and maintenance task cards is an advantage.• Ability to use aircraft maintenance tools, test equipment, ground-support equipment, and workshop machinery safely.• Strong troubleshooting and problem-solving skills.• Excellent attention to detail and ability to follow technical procedures precisely.• Strong documentation and record-keeping skills.• Ability to work effectively with Licensed Aircraft Engineers, technicians, inspectors, planners, and other maintenance personnel.• Strong commitment to safety, quality, compliance, and professional standards.• Ability to work shifts, weekends, public holidays, and overtime according to aircraft maintenance schedules.• Physically capable of working in aircraft hangars, maintenance areas, and other demanding environments.• Relevant aviation maintenance training, technical certification, or aircraft maintenance qualification is preferred.• A CAAM Aircraft Maintenance Licence (AML) or relevant authorization is an advantage depending on the position and aircraft type.• Experience with specific aircraft types such as Airbus, Boeing, ATR, Embraer, or other commercial aircraft is an advantage.• Diploma or technical qualification in Aircraft Maintenance, Aeronautical Engineering, Mechanical Engineering, Electrical Engineering, Avionics, or a related discipline is preferred.???? What We Offer• Opportunity to gain hands-on experience in Aircraft Base Maintenance, Heavy Maintenance, Aircraft Systems, Troubleshooting, and MRO operations.• Exposure to commercial aircraft, maintenance programs, engineering documentation, inspections, repairs, modifications, and technical troubleshooting.• Opportunity to work alongside experienced Licensed Aircraft Engineers, inspectors, and aviation maintenance professionals.• Technical training, aircraft-type familiarization, certification support, and professional development opportunities.• Career progression into Senior Aircraft Technician, Licensed Aircraft Engineer, Aircraft Maintenance Engineer, Base Maintenance Supervisor, Maintenance Team Leader, or Maintenance Manager roles.• A highly technical, safety-focused, and professional aviation working environment.• Opportunities to develop specialist expertise in aircraft systems, structures, engines, avionics, or other maintenance disciplines.• Competitive compensation, shift allowances, performance incentives, and comprehensive benefits package.
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<p>2.1 Apply medical knowledge and best insurance practice while reviewing and verifying the Pre Approval requests (OP/ IP) received from different departments to obtain authorizations as required by insurance companies dependent upon the plan coverage for all Insurance patients. Ensure that the details of the Pre Authorization Requests are in line with the regulators’ standards especially the claim adjudication Rules and Business Rules.<br>2.2 Handling the rejected pre authorization and get required justification from the treating doctor to resend it to Insurance Company and obtain the approval.<br>2.3 Prepares reports of daily activity as requested for management and assists management in month end reporting as requested.</p><br><br>Responsibilities:<br><ul><li>Evaluate pre-approval requests for medical necessity based on the clinical information provided.</li><li>Accurately code service descriptions stated in prior authorization requests in accordance with accepted medical coding rules, medical guidelines, and the policy schedule of benefits.</li><li>Respond promptly to Insurance/TPA queries and coordinate with the concerned departments for timely resolution.</li><li>Receive, evaluate, and escalate second-opinion cases and case management matters as required.</li><li>Perform night shifts and public holiday duties as per the approved duty roster.</li><li>Prepare daily activity reports as required by management and assist with the preparation of monthly reports.</li><li>Handle the auditing process by arranging required documents and coordinating with coders to support external auditors.</li><li>Attend meetings and presentations as required.</li><li>Conduct training sessions for Front Office, Reception, and Nursing staff and keep them updated on insurance-related requirements and processes.</li><li>Prepare cost estimates for procedures for cash-paying patients.</li><li>Adjust and manage duties in the event of sudden or emergency unplanned leave of colleagues.</li><li>Manage and hand over pending cases to colleagues in the next shift to ensure continuity of work.</li><li>Perform any other duties assigned by the HOD within the scope of the job role.</li><li>Comply with all OSH and infection control policies, standards, and procedures.</li><li>Follow documented OSH procedures, instructions, and assigned responsibilities.</li><li>Maintain familiarity with emergency and evacuation procedures.</li><li>Report OSH hazards, incidents, near misses, and other safety-related issues promptly.</li><li>Assist with the preparation of risk assessments and incident reports.</li><li>Comply with waste management policies and procedures.</li><li>Attend applicable OSH and infection control training programs, mock drills, and awareness programs.</li><li>Ensure appropriate use of personal protective equipment (PPE) and safety systems.</li></ul><br>Qualifications:<br><ul><li>Bachelor’s Degree in Medicine (<strong>MBBS</strong>) from a recognized university.</li><li>Minimum <strong>2 years of experience</strong> in Insurance Claims Management/Adjudication.</li><li>Proficiency in <strong>Medical Coding</strong>, including ICD, CPT, DRG, and HCPCS.</li><li>Excellent command of <strong>spoken and written English</strong>.</li><li>Flexible and able to <strong>work effectively under pressure</strong>.</li><li>Excellent knowledge of <strong>Microsoft Office applications</strong>.</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Desertboard Operations aims to produce high-quality and maximally efficient palm and wood chips by utilizing existing machinery, equipment, and workforce in accordance with requests and instructions, and to develop recommendations regarding quality, capacity, and efficiency.</p><br><ol><li><p>Knowing company policies and ensuring personnel learn them.</p></li><li><p>Ensuring coordination among all personnel working in the Raw Material Yards Operation.</p></li><li><p>Following and managing the process of manual segregation, cleaning, screening, and chipping of palm and wood chips after processing with relevant equipment, in accordance with the requests and instructions of the Desertboard Operations Department. Controlling segregation and chipping production according to approved material procedures and ensuring the most efficient use of production inputs and resources.</p></li><li><p>Creating, reviewing, and submitting shift/daily/monthly production reports to Desertboard Operations..</p></li><li><p>Determining downtime days and durations for planned machine and equipment maintenance in consultation with other technical departments.</p></li><li><p>Monitoring work done during shifts and taking necessary actions accordingly.</p></li><li><p>Supervising the operation of all manual segregation and equipment and chipping production.</p></li><li><p>Coordinating the most efficient use of raw material inputs and resources.</p></li><li><p>Monitoring daily raw material stock levels and reporting them to Desertboard Logistics and Operations departments.</p></li><li><p>Ensuring that necessary measures are taken to minimize unexpected downtime for all segregation and chipping machines.</p></li><li><p>Developing improvement suggestions in terms of quality, capacity, and efficiency based on information received from the Quality Department and PSB Production Department, and taking and/or implementing measures to prevent quality deviations.</p></li><li><p>Identifying bottlenecks in all segregation and chip production and conducting improvement studies to eliminate these bottlenecks.</p></li><li><p>Ensuring process controls are carried out and reviewing processes to ensure the continuity of quality raw material segregation, chip production, and chip loading processes onto related trucks, etc.</p></li><li><p>Participating in investment projects for new segregation units when necessary.</p></li><li><p>To comply with occupational health and safety, fire safety, and environmental regulations and workplace OHS documents, and to use necessary personal protective equipment.</p></li><li><p>To report hazardous issues and incidents related to occupational health and safety, fire safety, and the environment to supervisors and the Occupational Safety Department.</p></li><li><p>To perform other duties assigned by senior management.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1. <strong>EDUCATION</strong></p><p>Graduation from a 4-year university program in tree science or wood/forest industry engineering.</p><p>2. <strong>EXPERIENCE</strong></p><p>At least two years of experience in wood-based chip production machinery and equipment, and production experience in facilities.</p><p>3. <strong>KNOWLEDGE REQUIRED FOR THE POSITION</strong></p><p>Good command of the English language.Having good knowledge of MS Office, high organizational ability, good time management in problem-solving, strong communication skills, and guiding subordinates towards solutions. Need to possesses knowledge of crisis and time management.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>EHS </p><ul><li><p>Performs the tasks in a safe and efficient manner in compliance with the company’s operating procedures and safety regulations. </p></li></ul><ul><li><p>100%complition of OH&S awareness trainings. </p></li></ul><ul><li><p>Follow 3 “R” Policy—Reduce, Reuse &Recycle. </p></li></ul><ul><li><p>Attend Safe start trainings as per schedule. </p></li></ul><ul><li><p>Strictly Follow wet weather procedure during rainy weather conditions for scrap handling. </p></li></ul><ul><li><p>Identifies unsafe acts/ Hazards in work area and inform supervisor for further action to achieve Zero LTI. </p></li></ul><ul><li><p>Always follow EGA Life Saving Rules. (9 Rules) </p></li></ul><p> People Management </p><p>(Major Activities &Key Result Areas) </p><ul><li><p>Works well within the team performing his role effectively. </p></li></ul><ul><li><p>Receive and carryout work instructions from operators in DC Furnace/DC Casting or Homo &Sawing Operations, in conjunction with the daily production plan assigned by shift supervisor. </p></li></ul><ul><li><p>Preparation and arrangement of spares and tools—Kawool, Plug Cones & Bars, Break launders, Tundish Launders, Sampling Moulds/Spoons. </p></li></ul><ul><li><p>Check &Carry out Scrap segregation and arrangements at DC furnaces as per alloy requirements through SSM System. </p></li></ul><ul><li><p>Assists the operator in Arranging alloying elements. </p></li></ul><ul><li><p>Assists the operator in DC Stationary/Tilting Furnaces preparation. </p></li></ul><ul><li><p>Overhead crane operation-Hot metal Crucible handling and direct pouring through tundish launder/Pouring through tilt table operation. </p></li></ul><ul><li><p>Scrap Charging and Sampling as per requirement. </p></li></ul><ul><li><p>Carries out dross bins shifting to Dross press machines on time and arranging well prepared dross bins at furnaces with forklift. </p></li></ul><ul><li><p>Assist the operator/Team members in DC Casting Operations. </p></li></ul><ul><li><p>Casting Launders preparation. </p></li></ul><ul><li><p>Furnace spout preparation. </p></li></ul><ul><li><p>Spares and tools arrangement and preparation. (Filters, Wind socks, Mould cleaners, Skimmer tools, Sampling moulds/spoons) </p></li></ul><ul><li><p>Degasser unit preparation (Before and after casting). </p></li></ul><ul><li><p>Assists the team in Cast start and cast end. </p></li></ul><ul><li><p>Shifting of drain metal bins, used filter/windsock hoppers and arranging empty one. </p></li></ul><ul><li><p>Assists in Sow Casting section for crucible pouring, skimming, stripping and sow preparation. </p></li></ul><ul><li><p>Assist the operator/Snr Operator in Sawing operations. (Finishing section) </p></li></ul><ul><li><p>Scrap hoppers shifting to furnace area with SSM Tickets creation and empty hoppers arrangement. </p></li></ul><ul><li><p>Labelling and marking on the billet bundles </p></li></ul><ul><li><p>Assist in Loading of jumbo strapping coil at Billet Saws. </p></li></ul><ul><li><p>Pneumatic Banding operations. </p></li></ul><ul><li><p>Scrap bundles shifting with SSM Tickets. </p></li></ul><ul><li><p>Forklift operation in finishing section for bundles lifting & scrap hoppers changing. </p></li></ul><ul><li><p>Finish goods bundles oil cleaning and rework. </p></li></ul><ul><li><p>Reallocation bundles/Dark colour bundles washing. </p></li></ul><ul><li><p>Wood runners off loading and runner’s area arrangement. </p></li></ul><br><p>Machine </p><ul><li><p>Assists in carrying out the tasks delegated to him by operators as per his training completion in production areas. </p></li></ul><ul><li><p>Keep the working area and equipment clean and tidy to ensure a high standard of safety and housekeeping. </p></li></ul><br><p>Production </p><ul><li><p>Contributes in achieving shift’s production target in terms of both quality and quantity as directed by department supervisor or his designate. </p></li></ul><p>Standard </p><ul><li><p>Follow the casting operations, metallurgical and safety procedures as per EGA Quality Management system and as per the requirements of International standards – IATF 16949—2016 & ISO/IEC 17025:2017, ISO 45001 and OHSAD 18001 and Environmental Management Systems as directed by department supervisor or his designate. </p></li></ul><br><p>Miscellaneous </p><ul><li><p>Actively participate in Suggestion scheme. </p></li></ul><ul><li><p>Hazards Identification/Reporting as per target </p></li></ul><ul><li><p>Keeps work area and equipment neat and clean, maintain 5S always. </p></li></ul><ul><li><p>He must be physically fit and prepared to work in shift duties. (8 hrs/12 hrs) </p></li></ul><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications: </p><ul><li><p>Minimum of 12th grade High School Certificate. </p></li></ul><ul><li><p>UAE Nationals: minimum 8 class & Successful completion of PEC Smelter training programme </p></li></ul><br><p>Minimum Experience: </p><ul><li><p>One year of experience in heavy industry is preferable. </p></li></ul><br><p>Skills: </p><ul><li><p>Completion of the following in-house courses: </p></li></ul><ul><li><p>Respiratory, </p></li></ul><ul><li><p>Aluminium Water Explosions and Electrical hazards. </p></li></ul><ul><li><p>Good team player. </p></li></ul><ul><li><p>Well Familiar with Waste Management system. </p></li></ul><ul><li><p>Familiar with Cast house Emergency procedures. </p></li></ul><ul><li><p>Ability to speak and write in English </p></li></ul><ul><li><p>Hazards Identification/Reporting course. </p></li></ul><ul><li><p>Must be well familiar with Basic OHS courses. </p></li></ul><ul><li><p>Possession of Forklift-8A-category Driving License. </p></li></ul></li></ul><p></p></section>
<ul><li><p><strong>Staff Accommodation Management</strong></p><ul><li><p>Oversee end-to-end operations for company-provided housing camps or apartments, ensuring full compliance with Abu Dhabi Municipality health, safety, and occupancy regulations.</p></li><li><p>Manage room allocations, check-ins, check-outs, and maintain an up-to-date digital directory of all resident employees.</p></li><li><p>Coordinate routine maintenance, deep cleaning, pest control, and emergency repairs quickly to minimize disruption to staff.</p></li><li><p>Enforce camp/housing rules, manage disciplinary issues related to facility use, and ensure a secure, clean living environment.</p></li></ul></li><li><p><strong>Fleet & Transportation Logistics</strong></p><ul><li><p>Manage daily transport schedules, bus routes, and car/van allocations for hundreds of employees commuting between housing facilities and active project sites across Abu Dhabi and surrounding areas.</p></li><li><p>Coordinate closely with transport vendors or internal drivers to ensure vehicles are fully operational, tracked, and meet safety standards.</p></li><li><p>Monitor fuel consumption, vehicle maintenance logs, traffic fine tracking, and registration/insurance renewals.</p></li><li><p>Rapidly pivot logistics during shift changes, emergencies, or sudden project requirement shifts.</p></li></ul></li><li><p><strong>Vendor & Contractor Management</strong></p><ul><li><p>Supervise third-party service providers - security, cleaning, and transport rental companies) to ensure SLAs (Service Level Agreements) are met.</p></li><li><p>Review and verify invoices, service logs, and contractor billing before submitting them to the finance department.</p></li></ul></li><li><p><strong>HSE & Compliance</strong></p><ul><li><p>Conduct regular inspections of accommodation and transport fleets to ensure absolute compliance with Occupational Health and Safety (OHS) guidelines.</p></li><li><p>Maintain up-to-date logs for fire safety checks, first-aid box replenishments, and evacuation drills.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proven experience (minimum 3–5 years) handling high-volume staff accommodation and transport logistics within a fast-paced environment (construction, oil & gas support, manufacturing, or large hospitality) in the UAE.</p></li><li><p>In-depth knowledge of Abu Dhabi municipal housing guidelines, civil defense safety rules, and UAE traffic regulations.</p></li><li><p>Exceptional crisis management and multitasking abilities—capable of handling sudden logistical challenges calmly.</p></li><li><p>Valid UAE driving license is a strong advantage.</p></li><li><p>Strong negotiation and vendor management skills with multi-tasking proficiency in Arabic and English.</p></li></ul><br>
<h2 class="h5">Job description</h2>
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<p><span><span><strong>About Hamdan Bin Mohammed Heritage Center:</strong></span></span></p><br><p><span><span>HHC was established on 6th of April, 2013 under the decree issued by His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai. It was a day that marked a paradigm shift, not only in the procession of Emirati heritage but also in the common heritage of humanity. From the Center’s name, it is clear that the tasks outshine traditional gathering and inscription of heritage to reviving it anew. To making it, yet again, a living being in the lives of nationals who remain, above all, extremely proud of their identity as Emiratis. Minutes following its birth, HHC, began implementing its pre-set strategy, of raising the level of awareness around UAE’s genuine heritage nationally, regionally and internationally.</span></span></p><br><br> <p><span>This position is responsible for providing logistical and organizational support in line with the operational requirements of all championships and carrying out all necessary arrangements to ensure the smooth flow of the required support for working teams and committees. The role also involves providing fieldwork-related data and submitting it to the line manager to take the necessary action.</span></p><br><p><span>Duties & Responsibilities:</span></p><br><p><span>- Communicates with fieldwork teams to identify their needs, coordinate with relevant parties and document observations regarding workflow and challenges faced by the teams while performing their duties.</span></p><br><p><span>- Coordinates and participates in field organizational activities with teams responsible for organizing championships.</span></p><br><p>- Identifies requirements, provides solutions, and follows up on plans for supplying equipment and devices to enhance support and coordination at championships level, in line with objectives and plans.</p><br><p>- Receives all purchased materials and equipment and distributes them in accordance with approved procedures and prepares monthly reports for the concerned entities.</p><br><p>- Supervises the provision of essential hospitality services for participants and guest, and ensues their needs are met during championships.</p><br><p>- Assists those responsible for security and safety measures to ensure the safety of championships participants and guests.</p><br><p>- Performs any other related duties assigned by the department in accordance with instructions and directives.</p><br> <p><span><span>Bachelor's degree in business administration</span></span></p><br> </div>
<br><p><em>Food Preparation & Kitchen Operations</em></p><br><ul><li><p>Prepare and assemble food products according to standard recipes and procedures.</p></li><li><p>Maintain high standards of <strong>food preparation, hygiene, cleanliness, and organization</strong> at the assigned station.</p></li><li><p>Follow proper food hygiene and <strong>Clean As You Go</strong> practices.</p></li><li><p>Follow <strong>FIFO (First In, First Out)</strong> procedures for prepared, raw, frozen, and dry food items.</p></li><li><p>Maintain the required stock of ready-to-serve food, side items, and condiments.</p></li><li><p>Perform opening and closing duties as assigned by the Restaurant Manager or Shift Manager.</p></li><li><p>Safely operate food preparation equipment and tools.</p></li><li><p>Report any equipment breakdowns or malfunctions promptly to the manager.</p></li></ul><br><p><em>Customer Service & Order Handling</em></p><br><ul><li><p>Greet customers with a friendly and positive attitude.</p></li><li><p>Respond to customer inquiries politely and professionally.</p></li><li><p>Take customer orders accurately and efficiently.</p></li><li><p>Release and serve orders accurately and completely.</p></li><li><p>Attend to customer feedback professionally and report complaints to the manager without delay.</p></li><li><p>Provide a positive customer experience while maintaining service standards.</p></li></ul><br><p><em>Cashiering & Sales</em></p><br><ul><li><p>Perform cashiering duties according to the restaurant's procedures.</p></li><li><p>Handle cash accurately and follow cash-handling policies.</p></li><li><p>Promote menu items and promotions through <strong>upselling and suggestive selling</strong>.</p></li><li><p>Thank customers and encourage repeat business.</p></li></ul><br><p><em>Cleanliness & Teamwork</em></p><br><ul><li><p>Maintain the cleanliness of the <strong>kitchen, counter, dining area, and surrounding areas</strong>.</p></li><li><p>Use the correct cleaning materials and procedures.</p></li><li><p>Cooperate and coordinate with team members to ensure smooth restaurant operations.</p></li><li><p>Follow company policies and procedures regarding uniforms, accommodation, and workplace conduct.</p></li><li><p>Maintain respectful and professional relationships with colleagues and supervisors.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>Previous experience in a <strong>fast-food restaurant, QSR, or similar F&B environment</strong> is preferred.</p></li><li><p>Experience in <strong>food preparation, kitchen operations, customer service, or cashiering</strong> is an advantage.</p></li><li><p>Basic understanding of food hygiene and cleanliness standards.</p></li><li><p>Good customer service and communication skills.</p></li><li><p>Ability to work effectively in a <strong>fast-paced restaurant environment</strong>.</p></li><li><p>Ability to follow instructions, procedures, and food preparation standards.</p></li><li><p>Team player with a positive and professional attitude.</p></li><li><p>Willingness to learn and develop through training and hands-on experience.</p></li><li><p><strong>Willingness to work rotational shifts</strong>, including mornings, evenings, weekends, and public holidays.</p></li></ul>
<h2 class="h5">Job description</h2>
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<p><b>Job Description</b></p><br><p><b>Job role</b></p><br> <ul> <li>Manage and monitor multiple engagements and/or teams’ activities and commit to deliver on time and quality in line with expectations.</li> <li>Train and update teams on recent and upcoming changes to, regulatory, and trends affecting clients specific to Financial Services sector.</li> <li>Lead initiative to increase effectiveness and efficiency in service delivery, i.e. digital shift, standardization of workpapers.</li> <li>The assistant manager will undertake KPMG’s internal risk management and client engagement management procedures including client acceptance, continuance and engagement procedures related to Internal Audit, Internal Controls over Financial Reporting (ICOFR), Enterprise Risk Management, Corporate Governance, Internal Audit Quality Assurance Reviews etc.</li> <li>Support Engagement Partners and lead business development initiatives including, but not limited to, Financial Services sector, review of pre-engagement activities, contracting and setting-up of meetings with prospective clients.</li> <li>Obtain in-depth understanding of engagement management, quality and risk management policies to streamline the processes specific to Advisory.</li> <li>Assist Engagement Partners, lead and initiate implementing new services, KPMG methodologies and tools.</li> </ul> <p><b>Education, qualifications and skills required</b></p><br> <ul> <li>Educated up to a minimum of bachelor’s degree in accountancy, Internal Auditing, Management Accounting or the equivalent</li> <li>Should possess relevant qualification such as - CIA/CA/ACCA/CISA/CFE/CRMA/BCM/CCGP</li> <li>With at least 6-7 years of work experience in Internal Audit, Internal Controls over Financial Reporting (ICOFR), Enterprise Risk Management, Corporate Governance, Internal Audit Quality Assurance Reviews preferably from a consulting firm or in any financial institutions - banks, insurance</li> <li>With at least 6 months of experience in assistant managerial role</li> <li>Flawless communication skills in English are required. Arabic will be a plus.</li> <li>Advanced user and knowledge of Microsoft Office Suite (Word, Excel, PowerPoint etc)</li> <li>Experience of managing teams and working on approximately 2-3 engagements simultaneously.</li> <li>Possess an analytical approach and inquisitive mind.</li> <li>Demonstrate leadership and team mentoring skills.</li> </ul><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>
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<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
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<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
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<p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p></div>
<ul><li><p><strong>Customer Appointment Generation:</strong></p><ul><li><p>Generate high-quality appointments for Sales and Aftersales functions.</p></li><li><p>Ensure the quality and professionalism of appointments and calls are maintained.</p></li><li><p>Meet and exceed qualitative and revenue-generating KPIs.</p></li></ul><p><strong>Customer Retention & Satisfaction:</strong></p><ul><li><p>Build a rapport with customers to increase customer retention and lifetime value.</p></li><li><p>Resolve customer queries promptly to enhance satisfaction and improve company relationships.</p></li><li><p>Follow customer connect protocols to provide a seamless experience throughout the customer journey.</p></li></ul><p><strong>Customer Communication:</strong></p><ul><li><p>Support customers via phone, email, and other channels, ensuring excellent customer service.</p></li><li><p>Apply effective communication techniques to handle transfers, call backs, holds, interruptions, and unintentional disconnects.</p></li><li><p>Use active listening and questioning skills to support productive telephone communication.</p></li><li><p>Ensure proper communication etiquette in all customer interactions.</p></li></ul><p><strong>Dealing with Challenging Situations:</strong></p><ul><li><p>Effectively manage job stress and handle difficult customers or angry callers.</p></li><li><p>Apply appropriate actions to control communications and maintain professionalism.</p></li></ul><p>Team Collaboration & Development:</p><ul><li><p>Collaborate with team leaders to identify opportunities for improvement.</p></li><li><p>Participate in weekly evaluations with the supervisor and quality team to address challenges and implement recommendations.</p></li><li><p>Display ownership of additional tasks and responsibilities as required.</p></li></ul><p><strong>Training & Compliance:</strong></p><ul><li><p>Complete assigned training on time and attend training sessions as required.</p></li><li><p>Ensure full adherence to company policies and procedures.</p></li><li><p>Display time flexibility and work within floor shift requirements.</p></li></ul><p><strong>Performance & Accountability:</strong></p><ul><li><p>Meet required SLAs and KPIs to ensure success in assigned duties.</p></li><li><p>Ensure completion of daily, weekly, and monthly performance evaluations as part of the ongoing development.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Educational Qualification </strong></p><ul><li><p>Bachelor’s Degree or equivalent in a related field</p></li></ul><p><strong>Work Experience </strong></p><ul><li><p>A maximum of 1 year of customer service experience in a contact centre environment.</p></li></ul><p><strong>Competencies </strong></p><ul><li><p>Dual language proficiency (spoken and written).</p></li><li><p>Excellent communication skills, both written and spoken.</p></li><li><p>Advanced proficiency with Microsoft Office.</p></li><li><p>Ability to handle stressful situations and maintain a positive attitude.</p></li><li><p>Strong teamwork, problem-solving, and interpersonal skills.</p></li><li><p>Ability to multitask and manage time effectively.</p></li></ul><p><strong>Languages </strong></p><ul><li><p>English, Arabic is required</p></li></ul><p><br></p></li></ul>
<ul><li><p>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls
Maintaining departmental KPI’s.
Liaising with the supervisor and the HOD to improve KPI’s and overall patient experience.
Responsible for attending to all the incoming patient calls promptly, without delay.
Ensures call backs are completed in a timely manner.
Maintains clarity in communication and pleasant tone of voice at all times.
Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines.
Assists the patient in the best way possible and creating a good impression
Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended too.
Responsible for booking appointments as well as clarifying enquiries related to the hospital services.
Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients.
Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed.
Multitask and manage the call volumes as per the call process flow.
Promote the services of the hospital to patients.
Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.
Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
Participates and contributes to scheduled in-house training programs.
Exercises effective interpersonal skills in dealings with department staff, colleagues and Management.
Maintains patient & staff confidentiality.
Demonstrates the ability to listen to others in promoting effective communication.
Appointment management including no shows, confirmation, cancellation & rescheduling.
Doctors calendar creation and updating & maintaining doctors notes.
Maintaining the duty change as per the unit protocol.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 1 year experience as a contact center agent in a patient focused environment and operation of multi-line switchboard system.</p></li></ul>