Telesales Jobs - Abu Dhabi UAE

Business Analyst Abu Dhabi, UAE | Office-based <br>Applied AI, founded in 2021, is a pioneering AI technology company headquartered in Abu Dhabi, UAE. We are committed to innovation and excellence in artificial intelligence solutions across regulated industries such as healthcare, insurance, government, and financial services. <br>Our flagship platform, Opus, automates and supervises mission-critical, document-heavy processes with embedded governance, auditability, and human oversight. We help enterprises achieve measurable productivity gains while increasing operational reliability and trust. <br>With over 400 employees across 9 locations, Applied AI is pursuing strategic expansion of its UAE-based Delivery Team due to strong client demand. <br><br>About the Role <br>We're looking for a talented Business Analyst to join our growing post-sales AI Solutions Delivery team, supporting client success on Opus, our agentic AI workflow automation platform for regulated industries. <br>In this role, you'll work alongside our AI Solutions Consultants and Project Managers as part of an agile delivery squad, facilitating enterprise clients to map out how their processes actually run today so our team can turn that into a working, automated solution powered with agentic AI. <br>You'll be process-minded and detail-oriented, comfortable running structured conversations with client teams, and confident capturing and documenting complex operational workflows clearly enough that others can build from them. You’re familiar with BPMN process mapping, or similar methodologies. <br> <br>Key Responsibilities <br>Discovery & Process Mapping Support discovery sessions with client teams to map current-state business processes: who does each step, how long it takes, what rules apply, where things commonly go wrong, the pain points, the technology systems involved and the integrations landscape Help build shared process maps and visual workflow diagrams that client stakeholders can review, correct, and sign off on before build begins, on the Opus Discovery Tool Ask clarifying questions to surface the real, as-practiced process, not just the officially documented version. Take structured notes during workshops and translate discussion into clear, organized documentation. <br>Documentation & Coordination Maintain accurate, up-to-date process documentation, requirements notes, and workflow specifications for each client engagement. Organize and structure discovery outputs so AI Solutions Consultants and Workflow Engineers can move efficiently into solution design and build. Track open questions, decisions, and follow-ups across an engagement, and help keep documentation consistent across projects. Assist in preparing client-facing materials, including process summaries, reports on value generated through agentic AI automation, return on investment and status updates. <br>Delivery Support Work closely with Project Managers and AI Solutions Consultants to keep discovery and documentation work on schedule. Help validate that build output matches the agreed process map by checking documentation against what's delivered. Attend client meetings and demos as a supporting team member, helping capture feedback and action items. Flag process gaps, inconsistencies, or ambiguities early so they don't become issues later in delivery. <br>Qualifications <br>Experience 2-4 years in a business analyst, business operations, or process improvement role. Exposure to client-facing work or cross-functional project delivery is a plus. Prior experience in a regulated industry (banking, insurance, healthcare, government) is a plus but not required.<br><br> Skills Strong process-mapping and documentation skills; comfortable turning a conversation into a clear, structured diagram or written spec. Solid working knowledge of tools like Excel, Figma, Visio, Lucidchart, Miro, or similar for capturing workflows. Organized and detail-oriented, with the ability to manage multiple threads of documentation across concurrent engagements. Basic familiarity with business software concepts (systems, data, integrations) is helpful; deep technical background is not required, but recommended.<br><br> Soft Skills Clear communicator, both in writing and in live workshops with client stakeholders. Curious and thorough — comfortable asking "why" until a process actually makes sense. Collaborative and coachable, with the ability to work closely with more senior Solutions Consultants, Project Managers, and Workflow Engineers. Calm and professional in front of clients, even when a process turns out messier than expected. <br>What We Offer: Opportunity to play a key role in establishing a new market for a leading AI company. Exposure to cutting-edge AI/ML applications in real-world business contexts. Collaborative, innovative, and growth-driven work environment. Competitive compensation and career advancement opportunities.

Business Analyst Abu Dhabi, UAE | Office-based<br>Applied AI, founded in 2021, is a pioneering AI technology company headquartered in Abu Dhabi, UAE. We are committed to innovation and excellence in artificial intelligence solutions across regulated industries such as healthcare, insurance, government, and financial services. <br>Our flagship platform, Opus, automates and supervises mission-critical, document-heavy processes with embedded governance, auditability, and human oversight. We help enterprises achieve measurable productivity gains while increasing operational reliability and trust. <br>With over 400 employees across 9 locations, Applied AI is pursuing strategic expansion of its UAE-based Delivery Team due to strong client demand. <br><br>About the Role:<br>We're looking for a talented Business Analyst to join our growing post-sales AI Solutions Delivery team, supporting client success on Opus, our agentic AI workflow automation platform for regulated industries. <br>In this role, you'll work alongside our AI Solutions Consultants and Project Managers as part of an agile delivery squad, facilitating enterprise clients to map out how their processes actually run today so our team can turn that into a working, automated solution powered with agentic AI. <br>You'll be process-minded and detail-oriented, comfortable running structured conversations with client teams, and confident capturing and documenting complex operational workflows clearly enough that others can build from them. You’re familiar with BPMN process mapping, or similar methodologies. <br><br>Key Responsibilities <br>Discovery & Process Mapping<br>Support discovery sessions with client teams to map current-state business processes: who does each step, how long it takes, what rules apply, where things commonly go wrong, the pain points, the technology systems involved and the integrations landscape Help build shared process maps and visual workflow diagrams that client stakeholders can review, correct, and sign off on before build begins, on the Opus Discovery Tool Ask clarifying questions to surface the real, as-practiced process, not just the officially documented version. Take structured notes during workshops and translate discussion into clear, organized documentation.<br><br>Documentation & Coordination<br>Maintain accurate, up-to-date process documentation, requirements notes, and workflow specifications for each client engagement. Organize and structure discovery outputs so AI Solutions Consultants and Workflow Engineers can move efficiently into solution design and build. Track open questions, decisions, and follow-ups across an engagement, and help keep documentation consistent across projects. Assist in preparing client-facing materials, including process summaries, reports on value generated through agentic AI automation, return on investment and status updates.<br><br>Delivery Support<br>Work closely with Project Managers and AI Solutions Consultants to keep discovery and documentation work on schedule. Help validate that build output matches the agreed process map by checking documentation against what's delivered. Attend client meetings and demos as a supporting team member, helping capture feedback and action items. Flag process gaps, inconsistencies, or ambiguities early so they don't become issues later in delivery.<br><br>Qualifications:<br>Experience<br>2-4 years in a business analyst, business operations, or process improvement role. Exposure to client-facing work or cross-functional project delivery is a plus. Prior experience in a regulated industry (banking, insurance, healthcare, government) is a plus but not required.<br><br>Skills:<br>Strong process-mapping and documentation skills; comfortable turning a conversation into a clear, structured diagram or written spec. Solid working knowledge of tools like Excel, Figma, Visio, Lucidchart, Miro, or similar for capturing workflows. Organized and detail-oriented, with the ability to manage multiple threads of documentation across concurrent engagements. Basic familiarity with business software concepts (systems, data, integrations) is helpful; deep technical background is not required, but recommended.<br><br>Soft Skills:<br>Clear communicator, both in writing and in live workshops with client stakeholders. Curious and thorough — comfortable asking "why" until a process actually makes sense. Collaborative and coachable, with the ability to work closely with more senior Solutions Consultants, Project Managers, and Workflow Engineers. Calm and professional in front of clients, even when a process turns out messier than expected.<br><br>What We Offer:<br>Opportunity to play a key role in establishing a new market for a leading AI company. Exposure to cutting-edge AI/ML applications in real-world business contexts. Collaborative, innovative, and growth-driven work environment. Competitive compensation and career advancement opportunities.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Us: Platinumlist is the Middle East's leading online ticketing and entertainment platform.<br> Founded in Dubai in 2009 and bootstrapped from roughly $10k, we now serve 9M+ registered users across MENA and have ticketed over 100,000 events to date.<br> In 2025 alone the platform drew 34M+ visitors (+31% YoY) and sold 10M+ tickets (+38% YoY) across 7,400+ events and experiences.<br> We operate across five product categories — Entertainment Events, Attractions &amp; Experiences, Sports Events Registration, Business Events Registration, and Venue Ticketing Solutions — with 250+ staff and offices in Dubai, Riyadh, Muscat, Manama and Doha.<br> Paid media is a direct revenue channel for us, not a brand exercise.<br> Every dirham spent is measured against tickets sold.<br> Your Role: We are looking for a proactive Marketing Account Executive to support the Marketing Account Manager with the day-to-day coordination of accounts and delivery of our Marketing Services.<br> In this role, you will help keep projects and campaigns moving by coordinating with internal teams, managing timelines and follow-ups, communicating organiser feedback, and ensuring agreed actions and deliverables are progressed accordingly.<br> You will support a range of Marketing Services including digital advertising, CRM, creative solutions, landing pages and other marketing activations for event organisers and attractions across UAE.<br> This position is ideal for someone who is detail-oriented, proactive and thrives in a fast-paced environment.<br> You will work closely with our digital marketing, CRM, content, design and other internal teams, while also supporting organiser communications where required.<br> Key Responsibilities: Support the Marketing Account Manager with day-to-day account and Marketing Services activities.<br> Coordinate with internal teams to ensure agreed Marketing Services, including digital campaigns, creative packages, landing pages, CRM activities and other marketing solutions, are briefed and progressed within required timelines.<br> Prepare and share clear briefs, requirements, timelines and supporting materials with relevant internal teams.<br> Monitor the progress of Marketing Services deliverables and follow up with internal teams to ensure actions are completed on time.<br> Communicate organiser feedback, requests and updates to the relevant teams and follow up to ensure agreed changes are actioned accordingly.<br> Maintain organised trackers, timelines and action lists for ongoing accounts and Marketing Services activities.<br> Support the preparation of campaign and Marketing Services plans, proposals, presentations, activation schedules and other client-facing materials.<br> Gather updates, performance information and reporting from internal teams and support the preparation of organiser updates and reports.<br> Follow up on outstanding creatives, approvals, event information and other materials required from organisers.<br> Support communication with organisers where required, including routine updates, follow-ups and requests for information or materials.<br> Assist with the coordination of selected smaller organiser accounts where appropriate and under the guidance of the Marketing Account Manager.<br> Support meeting preparation, take note of key actions where required and follow up on agreed next steps.<br> Ensure account information, briefs, creatives, approvals, reports and other relevant documentation are organised and kept up to date.<br> Flag delays, issues, client concerns or outstanding requirements to the Marketing Account Manager in a timely manner.<br> Provide general coordination and administrative support to the Marketing Account Manager and wider Marketing Services team as required.<br> A dynamic and inclusive work environment.<br> The opportunity to work with a leading ticketing provider.<br> A chance to contribute to the entertainment industry and help shape experiences for millions of users.<br> Must have: 1–3 years of experience in events, marketing, client servicing, media sales, business development, or a related field.<br> Understanding of digital marketing platforms and channels, including Meta, Google, TikTok, Snapchat and CRM.<br> Strong organisational and multitasking skills, with the ability to manage multiple priorities in a high-volume environment.<br> Proactive and solution-oriented, with the ability to take initiative and keep tasks moving.<br> Ability to work collaboratively across multiple teams and effectively manage internal follow-ups.<br> Basic knowledge of Canva and the ability to support the preparation of proposals and presentations.<br> Experience in the events, entertainment, or ticketing industry is a plus.<br> Proficiency in English; Arabic or Russian is an advantage.<br> Nice to have: Exposure to performance-based marketing campaigns and an understanding of key campaign metrics.<br> Previous experience working with promoters, agencies, event organisers or other external partners.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>About MoonTech</strong></span><p><span><strong>MoonTech turns influencer marketing into a performance channel. Brands run creator campaigns on our platform and measure them like paid media. Over the last two years, 75 brands have generated $47M from $3.5M in spend, with 90% retention, and 3,000 creators have earned money on the platform.</strong></span></p><br><br><p><span><strong>We are rebuilding the foundation for the next stage: a unified data layer, event tracking done properly, self-serve brand onboarding, and AI embedded in both the product and how we operate. This role sits at the center of that work.</strong></span></p><br><br><br><strong>What You’ll Own</strong><p><span>You will run MoonTech's product execution engine. That means owning strategy for the core platform, leading a team that spans product, delivery, and analytics, and being personally in the work rather than above it.</span></p><br><br><p><span>This is a hands-on leadership role. You will write PRDs, sit in the data architecture conversations, and run the roadmap review, while also growing the people who report to you. We are looking for someone who has already operated at this scope and still wants to build.</span></p><br><br><span><strong>What You Will Own</strong></span><p><span>Product strategy for the core platform Set direction, translate it into sequenced bets with measurable outcomes, and defend the tradeoffs between customer experience, scale, reliability, and cost. The roadmap is the source of truth. You own it.</span></p><br><br><p><span>The product team Lead and grow a team covering product management, delivery, and analytics. You set the craft bar, own hiring and performance, and grow people into wider scope. Measurement is designed into features rather than requested after launch, and the team argues from data.</span></p><br><br><p><span>Delivery across squads Predictable, quality execution across multiple squads. Clear green, yellow, red status that leadership can read at a glance. Feature demos before release. Nothing outside the roadmap gets built.</span></p><br><br><p><span>AI-enabled capabilities Identify where AI creates measurable value for brands and creators, partner with Engineering and Data to ship it, and hold those features to success metrics after launch rather than at demo.</span></p><br><br><p><span>Automation and operational scale Find the high-friction workflows across brand onboarding, campaign setup, payments, and support. Design them out. Set targets for cycle time, error rate, and cost to serve, and report against them.</span></p><br><br><p><span>Data foundations Partner with Engineering on the unified data system, the migration off HubSpot as a database, and event tracking rebuilt properly. You will not own the infrastructure, but you will own whether the product can be measured.</span></p><br><br><p><span>Stakeholder alignment Work directly with the CEO, Engineering, Marketing, Sales, and Customer teams. Communicate direction, progress, and risk without being asked twice.</span><br></p><br><br><p><br><span><strong>What We Are Looking For</strong></span></p><br><br><ul><li><p><span>8+ years in product management, including ownership of a platform or marketplace product at meaningful scale</span></p><br><br></li><li><p><span>2+ years managing product managers or a mixed team spanning product, delivery, or analytics</span></p><br><br></li><li><p><span>Track record running multi-squad delivery: you have set up or materially improved how a product org plans, ships, and communicates releases</span></p><br><br></li><li><p><span>Shipped AI-enabled capabilities into production and can speak to what worked, what did not, and how you measured it</span></p><br><br></li><li><p><span>Automated real business operations: workflow automation, systems integration, and reducing manual work as volume grows</span></p><br><br></li><li><p><span>Comfortable owning an analytics function. You understand event tracking, warehouses, and why fragmented data blocks product decisions</span></p><br><br></li><li><p><span>Strong analytical instinct. You reach for the numbers before the opinion</span></p><br><br></li><li><p><span>Credible with engineers and designers, and direct enough to hold a line with executives</span></p><br><br></li><li><p><span>Clear, direct written communication</span><br></p><br><br><p><br><span><strong>Nice to Have</strong></span></p><br><br><ul><li><p><span>Multi-sided marketplace experience, especially where supply and demand both need product attention</span></p><br><br></li><li><p><span>Experimentation and analytics stack fluency</span></p><br><br></li><li><p><span>Experience in the GCC market or working with a distributed team across time zones</span></p><br><br></li><li><p><span>Background in influencer marketing, ad tech, or creator platforms</span></p><br><br></li></ul><span><strong>Why This Role Is Worth Your Time</strong></span><p><span>You report to the CPO and work closely with the founder. The product operating model is being built right now, and you will shape it rather than inherit it. You get a team on day one, real influence over how the company operates, and a stage where the decisions you make compound. The path to a director or VP title here is a matter of what you build, not a job requirement.</span></p><br><br><span><strong>How to Apply</strong></span><p><span><strong>Apply through the posting. Include a short video on one product you owned end to end: what you were trying to move, what you shipped, and what the numbers did.</strong></span></p><br><br></li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Associate Director, Corporate and Institutional Banking (UAE National Role)&nbsp;</p><br><br><br><br><p>Some careers have more impact than others.&nbsp;</p><br><br><p><br>If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.</p><br><br><p><br>HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><br><br><br><p>We are currently looking for an ambitious UAE National who can join our Corporate team as an Associate Director in Dubai. This role will support in acquiring, maintaining, and growing profitable long-term relationships with allocated UAE large corporate clients. The main responsibilities include supporting the relationship manager as primary point of contact for clients externally and clients internally for flow transactional elements with the client base, as well as working closely with relationship and product teams across the world. This role supports the senior staff to deepen client relationships and improve income generation through focused business development activities.</p><br><br><p><br>In this Role, you will:</p><br><br><p><br>o &nbsp; &nbsp;Support senior management in identifying strategies to maintain/enhance overall relationship return and ensure early identification of potential credit issues.<br>o &nbsp; &nbsp;Support the achievement against targets for revenue generation, product alignment, customer satisfaction and cost containment.<br>o &nbsp; &nbsp;Increase HSBC's share of wallet with our clients.<br>o &nbsp; &nbsp;Provide high quality industry sector, competitor, and client level analysis to support business development, portfolio management and credit risk assessment.<br>o &nbsp; &nbsp;Identify marketing opportunities, undertaking appropriate analysis and preparation of proposals, presentations and pitches for new products and services.<br>o &nbsp; &nbsp;Provide general support in servicing client relationships and enhancing income generation.<br>o &nbsp; &nbsp;Prepare briefing notes in advance of key client meetings.<br>o &nbsp; &nbsp;Act as primary point of contact for clients and internal colleagues.<br>o &nbsp; &nbsp;Work on the preparation of structured and focused application remarks for clients within the sectors, covering annual reviews and new money proposals.<br>o &nbsp; &nbsp;Complete review and submission of credit risk returns including limit excess/exception, security/documentation outstanding, monthly credit control reports etc.<br>o &nbsp; &nbsp;Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved.<br>o &nbsp; &nbsp;Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.</p><br><br><br><p>To be successful in the role, you should meet the following requirements:</p><br><br><br><p>o &nbsp; &nbsp;Proven experience working in Corporate Banking or Financial Consultancies&nbsp;<br>o &nbsp; Strong credit underwriting, financial analysis, and credit writing capability.<br>o &nbsp; Analysis/Understanding of financial statements.• &nbsp; &nbsp;Excellent interpersonal, written, and verbal communication skills.• &nbsp; &nbsp;Multi-tasking, ability to manage multiple tasks simultaneously (such as new financing/transactional tasks and the existing portfolio requests)<br>o &nbsp; &nbsp;Proven ability of using their initiative.<br>o &nbsp; &nbsp;Advanced computer and IT skills, including all Microsoft packages.<br>o &nbsp; &nbsp;Ability to prioritise workload effectively.<br>o &nbsp; &nbsp;Previous experience either managing or supporting a portfolio.<br>o &nbsp; &nbsp;A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).<br></p><br><br><br><br><p>You’ll achieve more at HSBC.</p><br><br><p><br>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br>Issued by The Hong Kong and Shanghai Banking Corporation Limited. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!</p><br><p>These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.<br>More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.<br>Whatever your role, we're all here to make the customer experience as unforgettable as possible.</p><br><p>Our mission: to bring little moments of happiness to people.<br>Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.<br>Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.</p><br><br>Job Description<br><br><p><strong>Bring your passion for leadership, hospitality, and unforgettable dining experiences to Mama Shelter Dubai! As our Restaurant General Manager, you'll be the driving force behind an exceptional restaurant, inspiring your team, delighting every guest, and ensuring the business thrives. Every service is a show, every guest is family, and every day is an opportunity to create something extraordinary. </strong><strong></strong><strong>️</strong><strong>✨</strong></p><br><p><strong>THE MISSION?</strong></p><br><p> <strong>Be the Captain of the Restaurant</strong>: Lead the team with passion, energy, and confidence, creating an environment where both guests and the Gang love to be. </p><br><p> <strong>Create Unforgettable Experiences</strong>: Ensure every guest leaves happier than when they arrived by delivering warm, genuine, and memorable hospitality. ✨</p><br><p> <strong>Lead by Example</strong>: Be present on the floor, inspire your team through action, and set the standard for service excellence every single day. </p><br><p> <strong>Build a Rockstar Team</strong>: Recruit, coach, develop, and motivate your team while creating opportunities for growth and career development. </p><br><p> <strong>Master the Business</strong>: Drive sales, maximise profitability, and manage budgets while keeping a close eye on labour, food costs, and operational efficiency. </p><br><p> <strong>Own the Guest Journey</strong>: Handle guest feedback with professionalism, resolve challenges quickly, and turn every concern into a positive experience. ❤️</p><br><p> <strong>Keep the Restaurant Running Like Clockwork</strong>: Oversee every aspect of daily operations, ensuring seamless service from opening until the last guest leaves. ⏰️</p><br><p> <strong>Champion Quality &amp; Safety</strong>: Ensure the highest standards of cleanliness, food safety, hygiene, and compliance are maintained throughout the restaurant. ✅</p><br><p> <strong>Think Commercially</strong>: Work closely with the Marketing team to create exciting promotions, events, and partnerships that keep guests coming back for more. </p><br><p><strong></strong><strong> Control the Details</strong>: Manage inventory, supplier relationships, equipment maintenance, and stock levels while reducing waste and improving efficiency. </p><br><p> <strong>Protect the Mama Vibe</strong>: Be the ambassador of Mama Shelter's unique personality, ensuring our culture, values, and playful spirit shine through every guest interaction. </p><br><br>Qualifications<br><br><p><strong>MADE FOR YOU? ONLY IF…</strong></p><br><p> <strong>Leadership comes naturally</strong>: You inspire people, build strong teams, and aren't afraid to make decisions.</p><br><p> <strong>Hospitality is in your DNA</strong>: Creating unforgettable guest experiences is what motivates you every day.</p><br><p> <strong>You love the numbers</strong>: Budgets, KPIs, forecasting, and profitability don't scare you, they excite you.</p><br><p> <strong>You stay calm under pressure</strong>: Busy services only bring out your best leadership.</p><br><p> <strong>You believe great teams build great businesses</strong>: Coaching, mentoring, and developing people is one of your favourite parts of the job.</p><br><p> <strong>Details never escape you</strong>: Whether it's service, cleanliness, stock, or standards, you notice everything.</p><br><p>️ <strong>Integrity is non-negotiable</strong>: You lead with honesty, professionalism, and accountability.</p><br><br>Additional Information<br><br><p><strong>YOUR LITTLE EXTRAS:</strong></p><br><p>&nbsp;<strong>You’re reliable and consistent:</strong>&nbsp;When you say you’ll deliver, you always follow through.<br>&nbsp;<strong>You’re a people person:</strong>&nbsp;Guests and teammates love your positive, approachable vibe.<br>&nbsp;<strong>You build connections:</strong>&nbsp;You take time to know your guests, creating lasting impressions.<br>&nbsp;<strong>You light up the room:</strong>&nbsp;Your energy lifts everyone around you, making work a joy.<br>&nbsp;<strong>You’re all about the team:</strong>&nbsp;From supporting your colleagues to creating a family-like atmosphere, you make it happen.</p><br><p><strong>If you’re ready to bring your energy, passion, and smile to Mama Shelter Dubai, we’d love to hear from you! </strong><strong>✨</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are Reckitt <br>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.<br><br>​Marketing​ <br>Marketing is at the heart of Reckitt. We pride ourselves on our unique way of driving growth for some of the world's most loved and trusted health, hygiene and nutrition brands. Our purpose and fight are what motivates us to design and deliver distinctive communications throughout our consumer funnel, so that we deliver category growth as well as a positive impact on society. With extensive media and digital teams embedded throughout the organisation, we measure both our business and our societal impact. Our global teams lead on our overarching brand strategy, brand guardianship and innovation pipeline in close partnership with R&amp;D. Leaving our local marketing teams to deliver on our regional goals in partnership with our Sales teams. With the scale of our 2500 marketing community - alongside our leading-edge Marketing Academy - your opportunities to grow and upskill will be extensive.<br><br>About the role <br>Are you passionate about creating content that resonates and connecting with users in meaningful ways? Reckitt is on the lookout for a Content and User Manager who thrives in crafting exceptional narratives and fostering engagement across digital landscapes. In this role, you will navigate the exciting intersection of content strategy and user experience, ensuring our audience receives an uninterrupted flow of captivating material.<br><br>Your responsibilities <br>- Established background in content management or digital marketing, particularly within consumer-focused sectors.<br> - Expertise in content strategies that engage users and support conversion, underpinned by a solid understanding of digital best practices.<br> - Skillful in utilising CMS, SEO, and analytics tools to create and evaluate content.<br> - A creative and analytical thinker who can both envision and execute compelling content.<br> - Strong communication and teamwork abilities, adept at navigating project timelines and collaborating for success.<br> - Fluency in the latest trends within the digital content and marketing sphere, always keen to push boundaries and innovate.<br><br>The experience we're looking for <br>- Established background in content management or digital marketing, particularly within consumer-focused sectors.<br> - Expertise in content strategies that engage users and support conversion, underpinned by a solid understanding of digital best practices.<br> - Skillful in utilising CMS, SEO, and analytics tools to create and evaluate content.<br> - A creative and analytical thinker who can both envision and execute compelling content.<br> - Strong communication and teamwork abilities, adept at navigating project timelines and collaborating for success.<br> - Fluency in the latest trends within the digital content and marketing sphere, always keen to push boundaries and innovate.<br><br>The skills for success <br>Consumer Insights, Analytical skills, Brand Strategy, Category Strategy, Presentation skills, Drive Innovation, New Product Development, Storytelling, Creativity, Marketing optimization, Digital Marketing, Commercial accumen, Collaboration, FMCG/Consumer Health Experience.<br><br>What we offer <br>With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.<br><br>Equality <br>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.<br><br><br> </span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b><p><span><span><span><span><b>Job Title:&nbsp;Case Owner and Product Support Manager</b></span></span></span></span></p><br><p><span><span><span><span><b>Working Pattern: Full time</b></span></span></span></span></p><br><p><span><span><span><span><b>Working location: Jebel Ali, Dubai, United Arab Emirates</b></span></span></span></span></p><br><p><span><span><span><span><b>Why Rolls-Royce?</b></span></span></span></span></p><br><p><span><span><span><span>Work with us and we’ll welcome you into an inclusive culture, one that invests in your continuous learning and development, and gives you access to a wide breadth and depth of experience.</span></span></span></span></p><br><p><span><span><span><span>We’ll provide an environment where you can be yourself. An inclusive, digital-first culture that invests in you, gives you a platform for continuous learning, and access to an incredible breadth and depth of opportunities to grow your career.</span></span></span></span></p><br><p><span><span><span><span>We offer excellent development, a competitive salary and exceptional benefits. These include bonus, employee support assistance and employee discounts.</span></span></span></span></p><br><p><span><span><span><span>Your needs are as unique as you are. We encourage flexible working arrangements and support hybrid working wherever possible, so you can always be at your best - wherever and whenever you work.</span></span></span></span></p><br><p><span><span><span><span><b>Innovate &amp; Power the World</b></span></span></span></span></p><br><p><span><span><span><span>An exciting opportunity has arisen to join our team of Rolls-Royce Power Solutions Middle East, UAE&nbsp;as a <b>Case Owner and Product Support Manager.</b></span></span></span></span></p><br><p><span><span><span><span>At Rolls-Royce, innovation is in our DNA. We pioneer integrated power and propulsion solutions across multiple markets. We embrace the power of data and technology and we aim to be Digital First in everything we do.　</span></span></span></span></p><br><p><span><span><span><span>At Rolls-Royce, we develop integrated power and propulsion solutions and innovative technologies that keep our customers one step ahead of an ever- changing world.</span></span></span></span></p><br><p><u>Responsibilities and Duties:</u></p><br><ul><li>Be the technical expert representing RR SME towards customers, partners and third parties including trade shows, meetings and conferences.</li><li>Troubleshooting and processing of field issues which are escalated to the CCC from our service partners and/or level 1 support.</li><li>Analysis of field issues and fast coordination with internal departments (R&amp;D, quality, application engineering, etc.) direct expert meetings.</li><li>Participation in daily stand-up meetings</li><li>System-supported processing of field issues in the Cloud 4 Service according to categorization, prioritization of inquiries</li><li>Identification of systematic error patterns and failure clusters and precise failure description for R&amp;D and Quality via defined 8D FIRE process.</li><li>Close teamwork with global CCCs, local service desks or external service partners across all time zones.</li><li>Awareness and Assessment of unsafe conditions for the operation of the systems and triggering of Safety Alert Report / Red Top</li><li>Manage Service Call warranty system approvals, timely submissions, documentation, completion, reviews and reporting. Ensure claims are processed within 30 days from job completion date.</li><li>Meeting all the KPIs for CCC by ensuring the following but not limited to on time deliver, Average review time, Average resolution time, WIP rate for CM tickets, NPS score and feedback rate.</li><li>Identification and initiating of service sales business via Lead generation in C4S system.</li><li>Ensuring regular communication and involvement of customers in the solution process &nbsp;</li><li>Determination and capturing of the delay drivers along the restoration process.&nbsp;</li><li>Takeover of on-call services in close cooperation with the RRPS 24/7 hotline.&nbsp;</li><li>Create and maintain product support database tickets to ensure customer satisfaction.</li><li>Support CCC Duty Manager with necessary information for the creation of Event notification.</li><li>Verify and follow the process for parts availability escalation to meet customer satisfaction.</li><li>Mandatory participation on daily internal stand up meeting with the Duty Manager to discuss the tickets in Prioritization Logic and Heat-list relevant.</li><li>Liaise with technical department from Headquarters to seek advice, support, and training as necessary.</li><li>Provide on-site field diagnosis support on an Adhoc basis.</li><li>Act as deputy for Field Service Manager in his/her absence or leave.</li><li>Other tasks as assigned by manager.</li></ul><p><span><span><b>Only candidates who meet with the above requirements will be considered for this role.</b></span></span></p><br><p><span><span>Pioneer the performance of the future. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation.　</span></span></p><br><p><span><span>We offer excellent development prospects, along with a competitive salary and benefits.</span></span></p><br><p><span><span>Create the performance of the future. We are pioneers of power. At Rolls-Royce we impact the world by being free to innovate, explore and be brilliant. Our excellence today, builds on our strong heritage and makes us advance beyond tomorrow.</span></span></p><br><p><span><span><i>Trusted to deliver excellence</i>.</span></span></p><br><p><span><span>We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realize their full potential. So that you can be your best at work and home, we’ll consider flexible working arrangements for everyone, in any role.</span></span></p><br><p><span><span>You can learn more about our global Diversity and Inclusion strategy&nbsp;</span><span>here</span><span><u>.</u></span></span></p><br><br><b>Type of Contract</b>Permanent </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Bar Manager - Casea 101</span></span></span>&nbsp;<br><span><span>(<span>20427</span></span></span>)</p><br> <p><span><span>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.&nbsp;</span></span></p><br> <p><br><span><span>Glistening on a private apex of Palm Island, One&amp;Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><span>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a <strong>Bar Manager</strong> to join Food &amp; Beverage team at<strong> One&amp;Only The Palm Resort </strong>in Dubai.</span></p><br> <p><span>With the global growth of our brands, you will be an integral part of the Resort’s success, and your role goes beyond overseeing day-to-day bar operations. As a </span><span>Bar Manager</span><span>, you will lead and inspire the bar team to deliver exceptional guest experiences while creating a vibrant, engaging, and welcoming atmosphere. You will be responsible for managing all aspects of bar operations, including beverage service, inventory control, team development, financial performance, and service excellence.</span></p><br> <p><span>Working closely with the Food &amp; Beverage leadership team, you will ensure the highest standards of quality, creativity, consistency, and guest satisfaction are always maintained. You will drive operational efficiency, develop innovative beverage offerings, maximize revenue opportunities, and uphold our company’s core values while ensuring a world-class bar experience for every guest.</span></p><br> <p><span>Key Duties and Responsibilities</span></p><br> <ul> <li><span>Oversee the daily operations of the bar, ensuring exceptional service standards and guest satisfaction. </span></li> <li><span>Lead, train, coach, and motivate the bar team to deliver outstanding beverage experiences. </span></li> <li><span>Monitor beverage quality and ensure all drinks are prepared according to established recipes and brand standards. </span></li> <li><span>Manage inventory, stock levels, requisitions, and storage of all beverages, operating supplies, and equipment. </span></li> <li><span>Control beverage costs through effective stock management, inventory audits, and waste minimization. </span></li> <li><span>Ensure compliance with health, safety, hygiene, and responsible alcohol service regulations. </span></li> <li><span>Maintain cleanliness, organization, and operational readiness of all bar areas and equipment. </span></li> <li><span>Develop and implement beverage promotions, upselling initiatives, and revenue-generating strategies. </span></li> <li><span>Monitor sales performance, prepare operational reports, and ensure accurate cash handling procedures. </span></li> <li><span>Collaborate with the Food &amp; Beverage team to deliver seamless service and achieve departmental objectives. </span></li> <li><span>Build strong guest relationships, handle guest feedback professionally, and ensure prompt resolution of concerns. </span></li> <li><span>Support budgeting, forecasting, and achieving financial targets for the outlet. </span></li> <li><span>Ensure all opening and closing procedures are completed in accordance with company standards. </span></li> <li><span>Foster a culture of teamwork, professionalism, and continuous improvement. </span></li> <li><span>Perform additional duties assigned by management to support operational excellence and business success.</span></li> </ul> <p><span>A suitable candidate should have <strong>3–5 years of experience</strong> in a luxury hotel, resort, or upscale bar environment, with proven experience in bar operations and team leadership. The ideal candidate will possess strong beverage knowledge, excellent communication and interpersonal skills, and a passion for delivering exceptional guest experiences. They should be a dynamic leader, highly organized, business-minded, and capable of excellence in driving service, team performance, and revenue growth. Fluency in English is essential, while proficiency in an additional language is an advantage.</span></p><br> <p><span>At One&amp;Only creating&nbsp;<strong>JOY</strong> is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy &amp; have the passion to make it happen, then we are looking for you.</span></p><br> <p><span>Please apply directly through this website and submit your most recent CV. Applications that do not meet the requirements will not be considered.</span></p><br> <p><span>We <strong>Thank You</strong> for your interest at Kerzner –One&amp;Only Resorts. Please note that only shortlisted candidates will be contacted.</span></p><br> <p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Who We Are</b></p><br><br><br><p>JINGDONG Industrials (JD Industrials), part of JD.com, is transforming the industrial supply chain through trusted sourcing, specialised industrial goods, and digital supply-chain tools. We help global enterprises and SMEs reduce costs, improve efficiency, and operate with greater reliability. From MRO services to spare parts and fulfilment, JD Industrials delivers scalable end-to-end solutions that meet the evolving needs of modern industries.</p><br><br><br><p><b>Our Global Reach</b></p><br><br><br><p>Positioned as a “Trustworthy One-Step Global Supplier for Long-Tail Goods,” JINGDONG Industrials is expanding rapidly across Southeast Asia, Europe, the Middle East, and South America. Our international operations are growing in markets such as Brazil, Thailand, Indonesia, Malaysia, Vietnam, Hungary, Turkey, and Saudi Arabia, providing smarter, faster, and more reliable procurement solutions for enterprises worldwide.</p><br><br><br><p>Learn more about who we are and what we do: <span><u>https://www.jingdongindustrials.com/</u></span></p><br><br><br><p><b>What We Offer</b></p><br><br><br><p>Joining JD Industrials means helping transform the global industrial supply chain through smart procurement and technology-driven services. You’ll take on meaningful challenges, collaborate with innovative teams, and make real impact for businesses worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to grow your skills and broaden your global perspective.</p><br><br><br><p><b>About The Team</b></p><br><br><br><p>You’ll be joining the JINGDONG Industrials team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.</p><br><br><br><p>Job Summary**<br>JD.com is seeking a highly experienced and strategic Head of Supply Chain to lead and optimize our end-to-end supply chain operations. This pivotal role will be responsible for driving efficiency, innovation, and resilience across our extensive network, ensuring exceptional customer experience and competitive advantage.<br>Job Responsibilities**<br>* Develop and execute a comprehensive supply chain strategy aligned with JD.com's overall business objectives and growth plans.<br>* Oversee and optimize all aspects of the supply chain, including procurement, inventory management, logistics, warehousing, transportation, and last-mile delivery.<br>* Lead, mentor, and develop a high-performing supply chain team, fostering a culture of continuous improvement and operational excellence.<br>* Implement advanced supply chain technologies and automation solutions to enhance efficiency, visibility, and responsiveness.<br>* Establish and monitor key performance indicators (KPIs) to track supply chain performance, identify areas for improvement, and drive data-driven decision-making.<br>* Negotiate and manage strategic partnerships with suppliers, logistics providers, and other external stakeholders to ensure cost-effectiveness and service quality.<br>* Develop and implement robust risk management strategies to mitigate supply chain disruptions and ensure business continuity.<br>* Collaborate closely with internal departments, including sales, marketing, technology, and finance, to ensure seamless integration and alignment of supply chain activities.<br>* Stay abreast of industry trends, best practices, and emerging technologies in supply chain management to maintain JD.com's leadership position.<br>* Manage the supply chain budget effectively, optimizing costs without compromising service levels or quality.<br>Job Qualifications**<br>* Master's degree in Supply Chain Management, Logistics, Business Administration, or a related field.<br>* Minimum of 15 years of progressive experience in supply chain leadership roles, preferably within a large-scale e-commerce or retail environment.<br>* Proven track record of successfully designing, implementing, and optimizing complex supply chain networks.<br>* Deep expertise in all facets of supply chain operations, including procurement, inventory management, warehousing, transportation, and last-mile delivery.<br>* Strong understanding of supply chain technologies, including WMS, TMS, ERP systems, and advanced analytics platforms.<br>* Exceptional leadership, team-building, and communication skills with the ability to influence and collaborate across all levels of an organization.<br>* Demonstrated ability to drive strategic initiatives, manage large budgets, and achieve measurable results.<br>* Proficiency in data analysis and experience leveraging insights to drive operational improvements.<br>* Strong negotiation and vendor management skills.<br>* Ability to thrive in a fast-paced, dynamic, and rapidly evolving environment.<br>* Fluency in English is required; proficiency in Mandarin Chinese is a significant plus.</p><br><br><br><p><i>At JINGDONG Industrials, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.</i></p><br><br><br><p><b>Ready to apply?</b></p><br><br><br><p>Take the next step in your career, apply now and explore the opportunities we have to offer.</p><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>Responsible for supporting transactors and the team achieve revenue targets, leading Pipeline submission, Monthly Business reviews, Accurate PMIs, DIFC classification reporting. Supporting in preparing Deal Memos and Transactions Memos.</span><br><span>• &nbsp; &nbsp;Supporting revenue targets set for structured trade transactions.</span><br><span>• &nbsp; &nbsp;The role involves drafting pre-screening memos, expressions of interest / response to requests for proposals, pitch books, BCAs, bespoke DoIs, and documentation of structured trade transactions.</span><br><span>• &nbsp; &nbsp;Working in tandem with SST transactors.</span><br><span>• &nbsp; &nbsp;The role will involve executing bespoke trade finance solutions for client needs, including but not limited to open a/c financing, inventory/warehouse finance,complex documentary trade transactions, etc.</span><br><span>• &nbsp; &nbsp;The role will also involve reporting team performance statistics on a monthly basis.</span></p><br><br> <p><span><strong>Strategy</strong></span><br><span>• &nbsp; &nbsp;Understanding of Client</span><br><span>• &nbsp; &nbsp;Deep understanding of clients’ business needs, footprint, buying centres, decision makers, etc.</span><br><span>• &nbsp; &nbsp;Together with the transactors, owns Account Plan commitments related to structured trade transactions.</span><br><span>• &nbsp; &nbsp;Understanding of trade products and its applicability to solve client needs.</span><br><span>• &nbsp; &nbsp;Assist transactors originate and scope by employing a consultative approach of finding needs and providing solutions to clients either directly or through trade sales teams / RMs.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Business</strong></span><br><span><strong>Structure and Negotiate&nbsp;</strong></span><br><span>• &nbsp; &nbsp;Together with the transactors, develop structures and prepare pitch books / response to RfPs to meet clients financing needs. Assist transactors in identifying explicit and implied client needs, engaging key influencers and decision makers, developing solutions and leading proposals and pitches to clients.</span><br><span>• &nbsp; &nbsp;Preparing and negotiating (together with the transactors) term sheets with the client. To vet the underlying commercial contracts, if any.</span><br><span>• &nbsp; &nbsp;Help ensure deal selection is optimal.</span><br><span>• &nbsp; &nbsp;To interface and engage with In-house Legal and external counsel as applicable to ensure the documentation is robust and in line with banks requirements.</span><br><span>• &nbsp; &nbsp;To engage various teams and work to resolve operational, regulatory &amp; compliance, accounting and tax issues.</span><br><span>• &nbsp; &nbsp;Assist structure the solutions for the distribution/sell down of the assets (developed through various structures including ECAs, credit insurance, primary market distribution etc).</span><br><span>• &nbsp; &nbsp;Run appropriate pricing calculators to price the transaction appropriately and charge structuring fees commensurate with the risk, solution and efforts.</span></p><br><br> <p><span><strong>Processes</strong></span><br><span><strong>Delivery and Execution&nbsp;</strong></span><br><span>• &nbsp; &nbsp;To be aware of the operational aspects of each product and systems so that structures are developed which keeps operational risks at accepted levels.</span><br><span>• &nbsp; &nbsp;To coordinate with the delivery teams to ensure that draw downs happen smoothly.</span></p><br><br> <br><p><span><strong>Risk Management</strong></span><br><span>• &nbsp; &nbsp;To be able to prepare pre-screening memos and credit memos so that deal structure, risks and revenue economics can be effectively communicated to relevant stakeholders.</span><br><span>• &nbsp; &nbsp;To help ensure that the solutions are in line with the banks policies and deviations are appropriately identified and approvals sought.</span><br><span>• &nbsp; &nbsp;To assist discuss structure and risks along with RM teams and credit.</span><br><span>• &nbsp; &nbsp;To ensure key risk triggers are monitored.</span><br><span>• &nbsp; &nbsp;To keep track of deal BCA renewals.</span></p><br><br> <p><span><strong>Governance&nbsp;</strong></span><br><span>• &nbsp; &nbsp;Build strong knowledge of local regulations and initiatives of local industry bodies to ensure the business is ahead of the regulatory change agenda.</span><br><span>• &nbsp; &nbsp;Proactively engage business &amp; functional partners / stakeholders to drive the origination sales agenda with clients.</span><br><span>• &nbsp; &nbsp;Maintain a strong MIS and prepare reports for senior management reviews.</span><br><span>• &nbsp; &nbsp;Promote the SCB brand and exemplify the values of the Group in all undertakings, including adherence to the Group Code of Conduct.</span></p><br><br> <p><span><strong>Regulatory &amp; Business Conduct&nbsp;</strong></span><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></p><br><br> <br><p><span><strong>Key stakeholders</strong></span><br><span>Internal</span><br><span>• &nbsp; &nbsp;SST transactors.</span><br><span>• &nbsp; &nbsp;Country and Regional Trade Heads and TB heads.</span><br><span>• &nbsp; &nbsp;Country and Regional Heads of Products.</span><br><span>• &nbsp; &nbsp;Country and Regional Heads of Coverage.</span></p><br><br> <p><span>External</span><br><span>• &nbsp; &nbsp;Represent SCB and Transaction Banking with all stakeholders including Clients and industry bodies.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Proven risk management capabilities</span><br><span>• &nbsp; &nbsp;Strong analytical capability</span><br><span>• &nbsp; &nbsp;Well-developed influencing skills</span><br><span>• &nbsp; &nbsp;Ability to manage and engage team in global, multi-function environment with sometimes shared or matrixed reporting lines.</span><br><span>• &nbsp; &nbsp;Strong commercial awareness and ability to spot cross sell opportunities through developments in the market and client requirements.</span><br><span>• &nbsp; &nbsp;Strong drive for results, ability to plan, track and follow through to drive results</span><br><span>• &nbsp; &nbsp;Proven experience of managing change&nbsp;</span><br><span>• &nbsp; &nbsp;Thorough understanding of complex clients and ability to deliver in challenging situations</span><br><span>• &nbsp; &nbsp;Service excellence part of our DNA</span></p><br><br><b>Qualifications</b> <br><p><span><strong>Experience</strong></span><br><span>• &nbsp; &nbsp;Broad banking experience with exposure to clients of Africa and / or Middle East.</span><br><span>• &nbsp; &nbsp;Knowledge of Trade products.</span><br><span>• &nbsp; &nbsp;Proven ability to run independently with opportunities once they are identified.</span><br><span>• &nbsp; &nbsp;Lead discussions with internal stakeholders including RM teams, credit, CRC and operations.&nbsp;</span><br><span>• &nbsp; &nbsp;Teamwork: ability to work in a cross cultural team and maximize the team effort.</span></p><br><br> <p><span><strong>Knowledge</strong></span><br><span>• &nbsp; &nbsp;Basic Structured Trade knowledge.</span><br><span>• &nbsp; &nbsp;Ability to handle documentation.</span><br><span>• &nbsp; &nbsp;Managing deal lifecycle post identification of transactions - structuring to term-sheet/credit workshopping /negotiating facility docs/execution.</span><br><span>• &nbsp; &nbsp;Good credit understanding and experience. Coordinate input and approvals from internal stakeholders on the solutions.</span><br><span>• &nbsp; &nbsp;Risk – Exposure to credit analysis and BCA writing of complex clients. Experience of executing multi geography transactions with understanding of legal and regulatory implications will be beneficial.</span><br><span>• &nbsp; &nbsp;Exposure to ECA, Insurance, Syndications, risk participation and True sale will be beneficial.</span><br><span>• &nbsp; &nbsp;CCC certified.</span></p><br><br> <br><p><span><strong>Skills</strong></span><br><span>• &nbsp; &nbsp;Ability to assist transactors identify client needs and create solutions to generate new to bank business.</span><br><span>• &nbsp; &nbsp;Providing inputs on transaction structuring, whilst conforming to the Bank’s policies and client’s objectives.</span><br><span>• &nbsp; &nbsp;Ability to assist transactors cultivate a network of relationships in the client with key influencers and senior decision makers to identify and win deals.</span><br><span>• &nbsp; &nbsp;Ability to assist transactors probe the commercial implications of client‘s needs and provide solutions and advice that positively impact the client’s operational and financial performance.</span><br><span>• &nbsp; &nbsp;Strategic: ability to have an independent view on transactions, and willingness to challenge transactors.</span><br><span>• &nbsp; &nbsp;Analytical: ability to search for reasons and causes behind events and decisions and be able to brainstorm on all the factors that might affect a situation. Ability to understand, and communicate industry and business risks and find solutions that fit within acceptable risk levels.</span><br><span>• &nbsp; &nbsp;Effective communication skills: Well-developed written and spoken communication skills to promote SCB capabilities within the SCB Group and externally and ability to coordinate and manage multiple stakeholders.</span><br><span>• &nbsp; &nbsp;Diligence – Help ensure deals are closed efficiently, fees booked within committed timelines and budgets are met.</span></p><br><br> <p><span><strong>Behaviours</strong></span><br><span>• &nbsp; &nbsp;Wants to be a partner of the transactors – to provide inputs, challenge thoughts, and take work out of the transactors’ plate and run independently.</span><br><span>• &nbsp; &nbsp;Strong credibility with key stakeholders, i.e. Risk, RMs and Transaction Banking teams.</span><br><span>• &nbsp; &nbsp;Sharp commercial focus, analytical mindset, consultative engagement style, innovative problem solving approach, and strong achievement orientation</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

Additional Information<br><br>Job Number 26115832<br><br>Job Category Information Technology<br><br>Location PO Box 91888 Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Instalar, configurar, administrar, mantener, probar, evaluar y reparar las redes informáticas, las estaciones de trabajo, el(los) sistema(s) de soporte para servidores, hardware y software compatibles, las cuentas de los usuarios y las salas informáticas y de teléfonos. Capacitar e instruir a los usuarios en el uso adecuado y la seguridad de todos los sistemas. Solucionar problemas, reparar y resolver problemas técnicos o asuntos relacionados con el hardware y software, la Red de Área Local (Local Area Network, LAN) y la Red de Área Amplia (Wide Area Network, WAN) e Internet. Responder ante mensajes de error de los programas. Brindar apoyo para el sistema de comunicación de red así como también asesoramiento técnico. Remitir los problemas principales a los proveedores o técnicos. Analizar, recomendar e implementar mejoras del proceso. Realizar consultas con otras personas para evaluar, analizar y resolver las necesidades informáticas y los requerimientos del sistema. Inspeccionar, evaluar y diagnosticar los equipos y sistemas informáticos. Planificar y coordinar las instalaciones de equipos relacionados con la tecnología informática, así como también los cambios de lugar, las adquisiciones, las modificaciones y las mejoras del sistema. Planificar, coordinar e implementar medidas de seguridad para la red. Brindar apoyo para usuarios finales en todas las aplicaciones. Planificar y administrar el espacio del disco en toda la red. Llevar un inventario preciso de todos los dispositivos tecnológicos. Ingresar comandos y activar controles en la computadora y en los equipos. Asegurarse de que las copias de seguridad se encuentren bajo llave en una caja fuerte a prueba de fuego. Cumplir con todas las políticas y los procedimientos de la compañía e informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras. Mantener la confidencialidad de la información patentada y proteger los bienes de la compañía. Atender las necesidades de servicio de los huéspedes; asistir a otros empleados. Hablar con los demás utilizando un lenguaje claro y profesional; atender los teléfonos utilizando el protocolo adecuado. Servir como ejemplo y primer punto de contacto del proceso de "Garantía de tratamiento justo y política de puertas abiertas". Cultivar y mantener relaciones laborales positivas con los demás; apoyar al equipo para alcanzar los objetivos comunes. Asegurar el cumplimiento de las expectativas y los estándares de calidad; identificar, recomendar, desarrollar e implementar nuevas formas de aumentar la eficacia, productividad, calidad, seguridad y/o capacidad de ahorro de la organización. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 50 libras o menos. Estar de pie, tomar asiento o caminar durante un período prolongado de tiempo. Ingresar y localizar la información mediante la utilización de computadoras o sistemas de punto de venta (Point of Sales, POS). Subir y bajar escaleras regulares y rampas. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.<br><br>APTITUDES DESEABLES<br><br>Educación:Título expedido por una escuela técnica, de oficios o vocacional.<br><br>Experiencia laboral afín:Al menos 2 años de experiencia laboral afín.<br><br>Experiencia como supervisor:No se requiere experiencia como supervisor.<br><br>Licencia o certificación:Ninguna<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>Con más de 100 hoteles galardonados en todo el mundo, las damas y caballeros de The Ritz-Carlton crean experiencias tan excepcionales que el huésped recuerda durante mucho tiempo, incluso cuando ya se ha ido. Queremos atraer a los mejores profesionales del sector hotelero del mundo para que creen recuerdos duraderos, ya que creemos que todos tienen éxito cuando están empoderados para ser creativos, amables y compasivos.<br><br>Todos los días, establecemos los estándares para un servicio de lujo excepcional y especial en todo el mundo y nos enorgullecemos de brindar excelencia en el cuidado y el confort de los huéspedes.<br><br>Tu función será asegurarte de que los “estándares de oro” de The Ritz-Carlton se cumplan con amabilidad y atención todos los días. Los estándares de oro son la base de The Ritz-Carlton, lo que nos guía para que cada día sea mejor que el anterior. Gracias a esta base y la creencia de que nuestra cultura conduce al éxito, The Ritz Carlton se ha ganado la reputación de marca mundial líder en el sector hotelero de lujo. Como parte del equipo, aprenderás y pondrás en práctica los estándares de oro, como la promesa del empleado, el credo y los valores de servicio. Además, te prometemos que te ofreceremos la oportunidad de estar orgulloso del trabajo que haces y de tu equipo.<br><br>Al unirte a The Ritz-Carlton, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About the Team The vision of the Global Business Marketing (GBM) team is to create a global brand that amplifies our mission and establishes TikTok as a unique and critical investment for the industry we serve. Fostering best in class creative work on our platform, inspiring the industry through storytelling and showcasing our unique business brand at scale is the core focus of our collective team. Our purpose is to inspire, educate and unlock the possibilities on TikTok for the marketing community and businesses of all sizes. The Head of Integrated Marketing Communications (IMC) role leads our go-to-market campaigns and tentpole events, prioritizing our biggest opportunities for impact that are consistent across the METAP region. These will range from platform positioning and thought leadership, to priority products and key tentpole moments. This is a key leadership role that needs to connect deeply across the business to craft an impactful global go-to-market strategy, and bring this to life in a collaborative and creative way to make magic in regional markets. Responsibilities Strategic Marketing Leadership - Support on and localize the global marketing campaign strategy to drive business growth priorities in line with regional leadership - Partner with Product Marketing Communications [PMC] on the strategic positioning and GTM plans for our products, ensuring consistent messaging across all channels. - Partner closely with the METAP XFNs across product, measurement and creative to help in generating demand for our suite of solutions. Team Leadership &amp; Development - Lead the teams that make up IMC as one GTM engine, and lead with clear vision and smooth operations: events, creative strategy and design, campaigns, digital channel strategy and marketing operations. - Lead and develop a high-performing team of markers, designers, producers and project managers based in Dubai and working across the METAP markets. Integrated Campaign Strategy &amp; Tentpole Moments - Lead the development of multi-channel, integrated marketing campaigns that drive awareness, engagement and call to action. - Unite one creative strategy and development of campaign creative and assets, and with product marcomms on key messaging and content development. - Lead our key tentpole moments for both owned and industry led [Cannes Lions and TikTok World] with one clear campaign strategy, underpinned by highly efficient operations. B2B Marketing Channel Expertise - Driving the strategy of our owned and paid digital channels, able to oversee media planning for campaigns and always on strategies for TikTok for Business. - CRM strategy across TikTok for Business to drive client education, lead gen and new client revenue goals. - Own our shopfront, the TikTok For Business regional website, and the UX needed to drive deeper scaled education and conversion. - Connecting client education pathways and conversion to incremental revenue uplift across our platforms. Data-driven Analysis Driving Strategic Innovation - Establish key success metrics and measurement frameworks for marketing campaigns and tentpole moments that can be utilised in partnership with the regional teams. - Monitor and analyze the performance of marketing campaigns and strategies, using insights to optimize future initiatives and refine content to better meet market needs. - Champion a culture of innovation and continuous improvement, encouraging the team to test, learn, and adapt in alignment with evolving market conditions and business goals. - Actively integrate AI into the teams tools to improve efficiency and effectiveness. Minimum Qualifications - Strong ability to build, mentor, and lead a team of marketers, creatives, producers and strategists, driving alignment with company objectives and fostering a collaborative culture. - Extensive experience in strategic marketing and content development, with a focus on B2B marketing in digital media or technology sectors. - Expertise in full funnel marketing, social media, and integrated campaigns, with a successful track record of defining and executing marketing strategies that drive business impact. - Exceptional written and verbal communication skills, with the ability to create and deliver impactful presentations and reports for executive-level stakeholders. - Experience working in a global organization, in a global team, able to understand the nuances and needs of different regions and the complexities of scaling campaigns multi-market. Preferred Qualifications - Ability to position TikTok as a thought leader through insightful, data-driven narratives that engage clients and inspire the industry. - Deep understanding of the digital advertising landscape and trends. - Strong interpersonal skills with experience building and managing relationships across multiple functions, including Product, Sales, Marketing Science, and Communications teams. - A collaborative team player capable of influencing and aligning cross-functional stakeholders on high-impact initiatives. - Demonstrated success in leading complex projects from conception through to execution, with strong organizational and project management skills to handle multiple priorities. - Highly organized, with the ability to manage resources and ensure timely, high-quality delivery on strategic marketing projects. - Strong analytical abilities with a data-driven approach to campaign optimization, providing actionable insights to shape future strategies. - Comfortable adapting to an evolving environment, with a hands-on approach and a willingness to iterate and learn in real-time.</p> </div>

<div><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><p><em>Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning</em> <em>., </em><strong>- DHL Global Forwarding</strong> has an opening for a <strong>Warehouse Assistant II </strong>in<strong> Dubai, United Arab Emirates. </strong>Support administration of warehouse and manual handling plans and processes to provide smooth operations for forklift operations, material handling and ground operations activities including movement, storage and inventory control; stacking, loading or unloading materials, finished goods, tools; packaging of materials and maintenance of existing inventories in line with the business strategy and requirements, corporate guidelines and policies</p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this Warehouse Assistant II position</strong></p> <ul><li>Under supervision receive goods, accurately sort, label and store goods ensuring optimization of warehouse space</li><li>Under supervision verify items against the record of shipment, and inspect condition for damages/ defects, update received and shipped items according to established procedures</li><li>Ensure proper routing of materials is maintained while transporting the materials between departments</li><li>Verify and pack items for shipment according to specifications and the applicable transportation method</li><li>Comply with established procedures to maintain and log the movement of incoming and outgoing materials and products</li><li>Perform order fulfilment based on customer requirements</li><li>Retrieve stored information, place orders or respond to enquiries such as inventory levels or delivery schedules</li><li>Resolve recurring issues faced during delivery as per defined processes, systems and methods</li><li>Undertake generally repetitive tasks related to movement, tools, and packaging (e.g. pickers and packers)</li><li>Pack items for shipment according to specifications</li><li>Under supervision receive goods, scan and verify items against the shipment record</li><li>Undertake generally repetitive tasks to consolidate transshipment and sorting activities (e.g. within sorting centers)</li><li>Under supervision support operate gas or electric powered forklift truck to move, stack, stage, load or unload materials, parts, finished goods, etc. and may use a hi-rise to load items in storage racks</li><li>Verify and process applicable documentation during package/ freight pick-up or arrival at warehouse</li><li>Under supervision operate a scanner to process all incoming and outgoing shipments</li><li>Comply with established procedures to arrange daily pick-up schedules and dispatch pick-up delivery information in a timely and efficient manner</li><li>Ensure forklifts and equipment are properly checked, used and maintained on a daily basis</li><li>Support general admin tasks related to shipment processing and documentation, sending status information and accepting/ securing over-the-counter payments</li><li>Answer basic queries from customer service and sales for shipment tracking and resolve issues related to misplaced shipments</li><li>Stay updated with the methods of use of all equipment and obtain related certifications for loading, unloading and material handling equipment</li></ul><p><strong>Stakeholders:</strong>  </p><ul><li>Explain facts, practices, policies, etc. to others within the organization adhering to narrowly defined procedures, standards and guidelines</li><li>Support and interact primarily with colleagues of own team</li><li>Communicate information that requires some explanation or interpretation</li><li>Address task-related issues appropriately to maintain work relationships</li></ul><p><strong>Management Responsibility</strong></p><ul><li>Individual contributor without direct responsibility for leading others</li></ul><p><strong>Now, here is what we need from you!</strong></p><table><tbody><tr><td><p><strong>Education Level</strong></p></td></tr><tr><td><p>·       Vocational/Specialized/Technical/Certification</p></td></tr><tr><td> </td></tr><tr><td><p><strong>Experience Level</strong></p></td></tr><tr><td><p>·       less than 2 years</p></td></tr></tbody></table> <p><strong>We offer:</strong></p><ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li><li>Possible further career development</li><li>Competitive salary</li></ul><p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul><li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li><li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li><li>The <strong>best solutions</strong> and <strong>best customer service</strong></li></ul> <p><strong>Our Vision:      </strong>The Logistics Company for the World.</p><p><strong>Our Mission:    </strong>Excellence. Simply Delivered.<br><strong>Our Purpose:   </strong>Connecting People, improving lives.<br><strong>Our Values:     </strong>Respect & Results<br><strong>Our Goals:       </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</em></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Manager Accounts &amp; Finance - Process Transformation &amp; Digitalization <p><strong>Job Title – Manager Accounts &amp; Finance – Process Transformation &amp; Digitalization (Real Estate)</strong></p><br> <p><strong>Location:</strong> Dubai, UAE</p><br> About the Role <p>We are seeking an experienced and transformation-focused <strong>Manager Accounts &amp; Finance – Process Transformation &amp; Digitalization</strong> to drive finance process optimization, automation, and digital transformation initiatives across the organization. The role will bridge finance operations and technology, identifying opportunities to streamline accounting processes, improve controls, enhance reporting, and maximize ERP and digital platform capabilities.</p><br> <p>The position will play a key role in transforming finance operations within a large-scale real estate environment, supporting improved efficiency, data accuracy, process governance, and management decision-making. This is particularly relevant in an organization actively investing in digital solutions across its real estate and customer journey. </p><br> Key Responsibilities Finance Process Transformation <ul> <li> Lead end-to-end transformation initiatives across Accounts, Finance, and related functions. </li> <li> Review existing finance processes and identify inefficiencies, control gaps, duplication, and manual activities. </li> <li> Develop and implement streamlined, standardized, and automated finance workflows. </li> <li> Establish process improvement roadmaps aligned with business and finance objectives. </li> <li> Drive continuous improvement initiatives to enhance productivity, accuracy, and turnaround time. </li> </ul> Digitalization &amp; Automation <ul> <li> Identify finance processes suitable for automation, digitization, and workflow optimization. </li> <li> Lead implementation of RPA, workflow automation, OCR, analytics, dashboards, and other digital finance solutions. </li> <li> Evaluate emerging technologies and recommend solutions that improve finance operations. </li> <li> Develop business cases, ROI assessments, and implementation plans for finance transformation initiatives. </li> <li> Monitor the effectiveness and adoption of newly implemented digital solutions. </li> </ul> ERP &amp; Finance Systems <ul> <li> Drive optimization and enhancement of ERP-based finance processes and modules. </li> <li> Work closely with IT and system implementation teams to define finance requirements and functional specifications. </li> <li> Lead system testing, UAT, process mapping, configuration validation, and implementation activities. </li> <li> Identify system gaps and recommend enhancements to improve accounting and reporting capabilities. </li> <li> Ensure integration between finance systems and other business platforms. </li> </ul> Accounting &amp; Financial Controls <ul> <li> Maintain strong understanding of core accounting processes including GL, AP, AR, fixed assets, cash management, reconciliations, and financial closing. </li> <li> Review finance workflows to ensure appropriate segregation of duties and internal controls. </li> <li> Identify control weaknesses and implement automated controls where possible. </li> <li> Ensure process changes remain compliant with accounting standards, tax requirements, and company policies. </li> <li> Support internal and external audit requirements related to systems and finance processes. </li> </ul> Data, Reporting &amp; Analytics <ul> <li> Develop and enhance finance dashboards, management reports, and performance metrics. </li> <li> Improve the quality, accuracy, accessibility, and timeliness of financial data. </li> <li> Implement automated reporting and reconciliation solutions. </li> <li> Analyze finance data to identify trends, anomalies, process bottlenecks, and improvement opportunities. </li> <li> Support management with reliable financial insights and actionable analytics. </li> </ul> Project &amp; Change Management <ul> <li> Manage finance transformation projects from requirements gathering through implementation and post-go-live stabilization. </li> <li> Prepare project plans, timelines, deliverables, KPIs, and status reports. </li> <li> Coordinate with Finance, IT, Procurement, HR, Operations, Sales, and external technology partners. </li> <li> Manage project risks, dependencies, issues, and change requests. </li> <li> Drive user adoption through training, communication, and change management initiatives. </li> </ul> Process Governance &amp; Documentation <ul> <li> Develop and maintain detailed SOPs, process maps, RACI matrices, and finance policy documentation. </li> <li> Establish standardized finance processes across departments and business units. </li> <li> Define and monitor process KPIs and service-level metrics. </li> <li> Ensure transformation initiatives are properly documented and governed. </li> <li> Conduct periodic reviews to identify additional optimization opportunities. </li> </ul> Qualifications &amp; Experience <ul> <li> Bachelor's Degree in Accounting, Finance, Commerce, Information Systems, Business Administration, or a related discipline. </li> <li> Professional qualification such as <strong>CA, ACCA, CMA, CPA, or equivalent</strong> is highly preferred. </li> <li> 8–12 years of experience across accounting, finance, finance transformation, process improvement, or digitalization. </li> <li> Strong experience managing <strong>finance transformation and digitalization projects</strong>. </li> <li> Proven experience with ERP finance modules and finance process automation. </li> <li> Experience in <strong>real estate, construction, property development, infrastructure, or other large-scale organizations</strong> is highly preferred. </li> <li> Strong understanding of end-to-end finance and accounting processes. </li> <li> Experience with ERP implementation, system upgrades, UAT, process mapping, and business requirements gathering. </li> </ul> Key Skills &amp; Competencies <ul> <li> Finance transformation and digitalization </li> <li> Accounting process optimization </li> <li> ERP implementation and optimization </li> <li> RPA and workflow automation </li> <li> Finance systems and technology </li> <li> Process mapping and re-engineering </li> <li> Internal controls and governance </li> <li> Financial reporting and analytics </li> <li> Data visualization and dashboards </li> <li> Project and change management </li> <li> Business requirements gathering </li> <li> UAT and system testing </li> <li> Advanced Microsoft Excel </li> <li> Power BI or similar analytics tools </li> <li> Strong stakeholder management and communication </li> </ul> What We Offer <ul> <li> Competitive salary and comprehensive benefits package </li> <li> Opportunity to lead strategic finance transformation initiatives within a major real estate organization </li> <li> Exposure to large-scale ERP, automation, analytics, and digitalization projects </li> <li> Professional and collaborative work environment </li> <li> Strong career growth and leadership development opportunities </li> <li> Opportunity to contribute to the continued digital evolution of a major Dubai real estate business. </li> </ul> <p><strong>Apply now!</strong></p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>IMPORT &amp; EXPORT MANAGER<br><b>Position:</b> Import &amp; Export Manager<br><br><b>Employment Type:</b> Full-Time<br><br><b>Industry:</b> General Trading (FMCG / Food Trading / Consumer Products)<br><br><b>Location</b>: Abu Dhabi, UAE<br><br>Job Summary<br></span><p>We are seeking an experienced <b>Import &amp; Export Manager</b> to manage and coordinate end-to-end international trade operations. The successful candidate will be responsible for import/export documentation, customs clearance, freight coordination, regulatory compliance, supplier and logistics partner management, and ensuring shipments are completed accurately, efficiently, and on schedule.<br></p><br><p>The ideal candidate should have strong practical knowledge of international shipping procedures, customs regulations, Incoterms, freight forwarding, and trade documentation.<br></p><br><span>Key Responsibilities:</span><ul><li>Manage end-to-end import and export operations, including air, sea, and land shipments.<br></li><li>Prepare, review, and verify shipping and customs documentation.<br></li><li>Coordinate with freight forwarders, shipping lines, airlines, customs brokers, suppliers, and customers.<br></li><li>Manage customs clearance processes and ensure timely release of shipments.<br></li><li>Ensure compliance with applicable customs, trade, and regulatory requirements.<br></li><li>Review commercial invoices, packing lists, certificates of origin, Bills of Lading, Air Waybills, and other shipping documents.<br></li><li>Apply and correctly interpret <b>Incoterms</b> for international transactions.<br></li><li>Monitor shipment schedules and proactively resolve delays, documentation issues, or clearance problems.<br></li><li>Negotiate freight rates and service agreements with logistics providers.<br></li><li>Monitor freight, customs, transportation, and related logistics costs.<br></li><li>Maintain accurate import/expom lgtrt records and shipment documentation.<br></li><li>Coordinate with procurement, finance, warehouse, sales, and operations teams.<br></li><li>Manage duty, tax, and other applicable shipment-related requirements.<br></li><li>Evaluate freight forwarders and logistics service providers based on cost, reliability, and performance.<br></li><li>Prepare regular reports on shipments, costs, delays, clearance status, and logistics performance.<br></li><li>Identify opportunities to reduce logistics costs and improve lead times.<br></li><li>Maintain strong controls to prevent penalties, demurrage, detention, documentation errors, and unnecessary storage charges.<br></li><li>Lead and support the import/export or logistics team where applicable.<br></li></ul><br><span>Requirements</span><ul><li>Bachelor’s Degree in <b>Logistics, Supply Chain Management, International Business, Business Administration</b>, or a related discipline preferred.<br></li><li>Proven experience in <b>Import &amp; Export, International Logistics, Freight Forwarding, or Supply Chain Operations</b>.<br></li><li>Previous experience at managerial or senior supervisory level preferred.<br></li><li>Strong knowledge of <b>customs clearance and international trade procedures</b>.<br></li><li>Excellent understanding of <b>Incoterms 2020</b>.<br></li><li>Strong knowledge of sea freight, air freight, and land transportation.<br></li><li>Practical experience handling shipping documentation.<br></li><li>Experience coordinating with customs brokers, freight forwarders, shipping lines, and government/regulatory authorities.<br></li><li>Strong freight negotiation and cost-control skills.<br></li><li>Good knowledge of shipment tracking and logistics reporting.<br></li><li>Strong problem-solving and decision-making abilities.<br></li><li>Excellent communication, negotiation, and stakeholder-management skills.<br></li><li>Strong attention to detail and documentation accuracy.<br></li><li>Proficiency in Microsoft Excel and relevant ERP/logistics systems is preferred.<br></li></ul>Benefits<br><p>Benefits and employment terms will be discussed with shortlisted candidates during the interview process.<br></p><br>CANDIDATE ASSESSMENT QUESTIONS<br><b>1. Import &amp; Export Experience</b><br><br>How many years of direct import and export experience do you have? Which countries or international markets have you handled?<br><br><b>2. Shipment Management</b><br><br>Explain the complete process you follow for an international shipment from receiving the purchase/order details until final customs clearance and delivery.<br><br><b>3. Incoterms</b><br><br>What is the difference between <b>EXW, FOB, CIF, DDP, and DAP</b>? Give an example of when you would recommend each.<br><br><b>4. Documentation</b><br><br>Which documents do you normally review before an international shipment is dispatched? What are the most common documentation errors you have encountered?<br><br><b>5. Customs Clearance</b><br><br>Describe a difficult customs-clearance issue you personally handled. What caused the problem, and how did you resolve it?<br><br><b>6. Freight Management</b><br><br>What experience do you have managing <b>air, sea, and land freight</b>? Which mode do you consider most challenging and why?<br><br><b>7. Freight Negotiation</b><br><br>How do you compare and negotiate quotations from freight forwarders or shipping lines while ensuring service quality is not compromised?<br><br><b>8. Cost Control</b><br><br>Give an example of how you reduced freight, customs, demurrage, detention, storage, or other logistics costs.<br><br><b>9. Shipment Delays — Scenario Question</b><br><br>An urgent shipment is delayed at the port because the commercial invoice does not match the customs declaration. What actions would you take immediately?<br><br><b>10. Compliance — Scenario Question</b><br><br>A supplier asks you to declare a lower shipment value to reduce customs duty. How would you handle the request?<br><br><b>11. Operational Planning</b><br><br>How do you monitor multiple international shipments simultaneously and ensure management receives accurate status updates?<br><br><b>12. Performance Management</b><br><br>Which KPIs would you use to measure the performance of an import/export department and its logistics providers?<br><br><b>13. Systems Knowledge</b><br><br>Which ERP, customs, freight, shipment-tracking, or logistics systems have you used? How advanced are your Microsoft Excel skills?<br><br><b>14. Leadership</b><br><br>How do you manage an underperforming team member who repeatedly makes errors in shipping documentation?<br><br><b>15. Final Assessment</b><br><br>What are the three biggest risks in import/export operations, and what controls would you implement to minimize them?<br><br>Recommended Assessment Scoring<br><p>Score each major competency from <b>1–5</b>:<br></p><br>Competency<br>Weight<br><br>Import &amp; Export Experience<br>20%<br><br>Customs &amp; Trade Compliance<br>20%<br><br>Documentation &amp; Incoterms<br>15%<br><br>Freight &amp; Logistics Management<br>15%<br><br>Cost Control &amp; Negotiation<br>10%<br><br>Problem Solving<br>10%<br><br>Leadership &amp; Communication<br>10%<br><br><b>Total</b><br><b>100%</b><br><br><br><br><br><span>Benefits<b>Salary &amp; Benefits:&nbsp; TBD in the interview</b><br><br></span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Sake Sommelier /Assistant Restaurant Manager - L'Abysse (Japanese Speaker)</span></span></span>&nbsp;<br><span><span>(<span>20044</span></span></span>)</p><br> <p><span><span>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.&nbsp;</span></span></p><br> <p><br><span><span>Glistening on a private apex of Palm Island, One&amp;Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><span>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for<strong> Sake Sommelier</strong>/<strong>Assistant Restaurant Manager</strong> to join Food &amp; Beverage team at&nbsp;<strong>One&amp;Only the Palm Resort</strong> in Dubai.</span></p><br> <p><span>Assistant Restaurant Manager plays a key role in ensuring smooth operations, maintaining service standards, and supporting the Restaurant Manager in achieving profitability and guest satisfaction. This position requires strong leadership, operational knowledge, and the ability to manage staff effectively while delivering exceptional dining experience.</span></p><br> <p><strong><span>&nbsp;Key Responsibilities:</span></strong></p><br> <ul> <li><span>Assist the Restaurant Manager in preparing the annual operating budget and maximizing profitability. </span></li> <li><span>Maintain guest service standards and ensure staff punctuality and adherence to company policies. </span></li> <li><span>Support recruitment, training programs, and scheduling of staff based on business needs. </span></li> <li><span>Handle guest complaints professionally and maintain positive relationships with guests and team members. </span></li> <li><span>Conduct daily briefings, prepare duty rosters, and ensure adequate manpower. </span></li> <li><span>Communicate effectively with related departments (Kitchen, other restaurants). </span></li> <li><span>Administer personnel actions (leaves, overtime, disciplinary actions). </span></li> <li><span>Assist in month-end inventory and cost control procedures. </span></li> <li><span>Implement cost-saving measures and monitor breakage/losses. </span></li> <li><span>Ensure compliance with food and beverage policies, service standards, and safety procedures. </span></li> <li><span>Maintain grooming standards and promote guest satisfaction. </span></li> <li><span>Participate in industry associations and community projects to enhance the hotel’s image. </span></li> <li><span>Coach, counsel, and evaluate staff performance; conduct on-the-job training. </span></li> <li><span>Motivate and maintain a strong team spirit within the restaurant service section.</span></li> <li><span>Ensure adherence to health, hygiene, and safety regulations. </span></li> <li><span>Maintain compliance with local licensing laws and food safety standards. </span></li> <li><span>Conduct regular audits of cleanliness and operational procedures.</span></li> <li><span>Supervise, mentor, and motivate team members to achieve excellent service. </span></li> <li><span>Conduct regular performance reviews and provide constructive feedback..</span></li> <li><span>Collaborate with marketing teams to execute promotional campaigns and seasonal menus. </span></li> <li><span>Monitor competitor activities and recommend innovative ideas to stay ahead.</span></li> <li><span>Oversee the quality of food and beverage service to ensure exceptional guest &nbsp;&nbsp;satisfaction. </span></li> <li><span>Respond promptly to guest feedback and implement corrective actions. </span></li> <li><span>Develop initiatives to enhance guest loyalty and repeat business.</span></li> <li><span>Monitor daily sales performance and implement strategies to increase revenue. </span></li> <li><span>Assist in forecasting, budgeting, and controlling operational costs. </span></li> <li><span>Ensure compliance with cash handling and POS procedures.</span></li> </ul> <p><strong><span>Skills, Experience &amp; Educational Requirements</span></strong></p><br> <ul> <li><span>Strong leadership and team management abilities. </span></li> <li><span>Excellent communication and interpersonal skills. </span></li> <li><span>Minimum 2–3 years of experience in restaurant or F&amp;B operations </span></li> <li><span>Problem-solving and decision-making under pressure. </span></li> <li><span>Financial acumen for budgeting, cost control, and revenue optimization. </span></li> <li><span>Knowledge of food and beverage operations and service standards. </span></li> <li><span>Ability to multitask and prioritize in a fast-paced environment. </span></li> <li><span>Proficiency in POS systems and restaurant management software. </span></li> <li><span>Customer service excellence and conflict resolution skills. </span></li> <li><span>Attention to detail and commitment to hygiene and safety standards</span></li> <li><span>Proven track record in supervising staff and managing day-to-day operations. </span></li> <li><span>Experience in handling budgets, inventory, and cost control. </span></li> <li><span>Exposure to event coordination and banquet operations is a plus. </span></li> <li><span>Familiarity with marketing initiatives and upselling techniques.</span></li> </ul> <p><span>At <strong>One&amp;Only</strong> creating <strong>JOY</strong> is at the forefront of everything we do. If you are the one to make every detail count &amp; are bold to go beyond the obvious in every task assigned with positive energy &amp; have the passion to make it happen, then we are looking for you.</span></p><br> <p><span>Please apply directly through this website and submit your most recent <strong>CV</strong>. </span></p><br> <p><span>We <strong>Thank You</strong> for your interest at Kerzner –<strong>One&amp;Only</strong> Resorts. Please note that only shortlisted candidates will be contacted.</span></p><br> <p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Restaurant Manager - Casea 101</span></span></span>&nbsp;<br><span><span>(<span>20426</span></span></span>)</p><br> <p><span><span>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.&nbsp;</span></span></p><br> <p><br><span><span>Glistening on a private apex of Palm Island, One&amp;Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><span>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a <strong>Restaurant Manager</strong> to join the Food &amp; Beverage team at<strong> One&amp;Only The Palm Resort </strong>in Dubai.</span></p><br> <p><span>With the global growth of our brands, you will be an integral part of the Resort’s success, and your role goes beyond developing meaningful relationships with our guests and colleagues. As a </span><span>Restaurant Manager,</span><span> you will be responsible for overseeing the overall operation of the restaurant, ensuring exceptional service standards and memorable dining experiences for every guest. You will lead, motivate, and develop the restaurant team, manage daily operations, and drive service excellence while adhering to our company’s core values. This role involves supervising service delivery, managing staffing and operational requirements, monitoring financial performance, coordinating special events, and ensuring the restaurant operates efficiently while maintaining the highest standards of quality, guest satisfaction, and profitability.</span></p><br> <p><span>Key Duties and Responsibilities</span></p><br> <ul> <li><span>Oversee the daily operations of the restaurant, always ensuring exceptional service standards and a seamless guest experience. </span></li> <li><span>Lead, motivate, train, and develop the restaurant team to achieve operational excellence and maintain company standards. </span></li> <li><span>Monitor service delivery and ensure all guests receive personalized and attentive service. </span></li> <li><span>Manage restaurant reservations, seating capacity, and table allocations to optimize service flow and guest satisfaction. </span></li> <li><span>Handle guest feedback, complaints, and special requests professionally, ensuring timely resolution and service recovery when required. </span></li> <li><span>Maintain excellent knowledge of menu offerings, beverage selections, promotions, and operational procedures. </span></li> <li><span>Coordinate closely with the kitchen, bar, and other departments to ensure smooth and efficient restaurant operations. </span></li> <li><span>Monitor staffing levels, scheduling, and productivity to meet operational requirements and business objectives. </span></li> <li><span>Ensure compliance with company policies, health and safety regulations, hygiene standards, and grooming requirements. </span></li> <li><span>Support revenue generation initiatives by driving sales, maximizing guest satisfaction, and identifying opportunities to improve performance. </span></li> <li><span>Assist in planning and executing special events, group bookings, and VIP experiences. </span></li> <li><span>Monitor restaurant expenses and support the achievement of financial and profitability targets. </span></li> <li><span>Uphold the highest standards of cleanliness, presentation, and maintenance throughout the restaurant. </span></li> <li><span>Act as an ambassador for the restaurant and the One&amp;Only brand, fostering strong relationships with guests and colleagues. </span></li> </ul> <p><span>A suitable candidate should have <strong>3–5 years of experience in a Restaurant Manager </strong>role within an upscale 5-star hotel, resort, or fine dining environment. Strong knowledge of food &amp; beverage operations, service standards, team leadership, and restaurant management is essential. The candidate should possess excellent personal presentation, interpersonal, and communication skills, with the ability to build strong relationships with a high-profile and diverse clientele. Must be a dynamic leader with a proven track record of driving guest satisfaction, developing high-performing teams, and delivering exceptional operational results. Excellent communication skills in English are required, and proficiency in an additional language will be highly regarded.</span></p><br> <p><span>At One&amp;Only creating&nbsp;<strong>JOY</strong> is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy &amp; have the passion to make it happen, then we are looking for you.</span></p><br> <p><span>Please apply directly through this website and submit your most recent CV. Applications that do not meet the requirements will not be considered.</span></p><br> <p><span>We <strong>Thank You</strong> for your interest at Kerzner –One&amp;Only Resorts. Please note that only shortlisted candidates will be contacted.</span></p><br> <p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Mercer is looking for an exceptional candidate to join our&nbsp;<b>HR Transformation practice</b>&nbsp;in&nbsp;<b>Riyadh or Dubai</b>&nbsp;as:</p><br><br><p><b>Principal – HR Transformation</b></p><br><br><p><b>Why this role?</b></p><br><br><p>This is a unique opportunity to join a high-performing regional team and work with some of the most respected organizations across the Middle East and beyond. As a Principal, you will play a key role in helping clients reimagine their HR function, shape transformation agendas, and deliver meaningful, lasting impact.</p><br><br><p>You will work closely with senior leaders and a diverse network of consultants, bringing Mercer’s proven methodologies, insights, and innovation to complex HR challenges. This role offers the chance to lead strategic client conversations, drive major transformation programs, and contribute to Mercer’s continued growth in the region.</p><br><br><p><b>What you can expect</b></p><br><br><ul><li>A chance to work on&nbsp;<b>high-impact HR transformation projects</b>&nbsp;for leading organizations across the region.</li><li>Exposure to a broad range of clients and industries, including large, complex, and multinational businesses.</li><li>A collaborative, supportive, and intellectually stimulating environment where your expertise will be valued.</li><li>The opportunity to influence strategy, shape operating models, and help clients build more agile, effective, and future-ready HR functions.</li></ul><p><b>What you will do</b></p><br><br><p><b>Business Development</b></p><br><br><ul><li>Partner with senior consultants and client leaders to identify and pursue HR transformation opportunities across the market.</li><li>Lead client discussions on Mercer’s HR Transformation offerings and value proposition.</li><li>Prepare compelling proposals and present Mercer’s capabilities to executive-level stakeholders.</li><li>Support deal closure, including negotiation of engagement terms, SOWs, and engagement letters.</li></ul><p><b>Project Delivery</b></p><br><br><ul><li>Lead end-to-end delivery of HR transformation engagements as program manager and trusted client advisor.</li><li>Deliver projects spanning HR strategy, operating model design, organizational design, shared services, process redesign, technology enablement, vendor selection, readiness assessments, and implementation support.</li><li>Manage project economics, timelines, and budget while ensuring high-quality outcomes.</li><li>Guide and mentor delivery teams, ensuring strong analysis, clear insights, and impactful recommendations.</li><li>Oversee research, benchmarking, data analysis, and deliverables that support client decision-making.</li></ul><p><b>Practice Contribution</b></p><br><br><ul><li>Contribute to Mercer’s thought leadership, methodology development, and sales pipeline.</li><li>Serve as a mentor and role model for junior team members.</li><li>Help strengthen Mercer’s presence and value proposition across the region.</li></ul><p><b>What we are looking for</b></p><br><br><ul><li>10+ years of consulting experience in HR transformation, either in external consulting or internal advisory roles.</li><li>At least 5 years of experience leading large-scale programs with multiple workstreams.</li><li>Strong expertise in at least three of the following: HR strategy, HR technology, organizational design, operating models, process redesign, organizational effectiveness, or employee experience.</li><li>Broad understanding of the full HR lifecycle, including talent, rewards, performance, and related disciplines.</li><li>Strong knowledge of HR systems such as&nbsp;<b>Workday, SAP, SuccessFactors, or Oracle</b>.</li><li>Experience with technologies supporting HR functions such as recruitment, time and attendance, payroll, rewards, learning, and talent management.</li><li>Demonstrated ability to write persuasive proposals and present confidently to senior executives.</li><li>Strong problem-solving skills with the ability to design practical, innovative solutions for complex business challenges.</li><li>Bachelor’s degree required; Master’s degree preferred.</li><li><b>Fluent in spoken and written English and Arabic</b>.</li></ul><p><b>What will make you stand out</b></p><br><br><ul><li>Experience working across multiple projects in a fast-paced, dynamic environment.</li><li>Strong commercial awareness and the ability to connect HR solutions to broader business outcomes.</li><li>Excellent listening and communication skills, with the ability to build trust and influence senior stakeholders.</li></ul><p><b>Why Mercer?</b></p><br><br><p>At Mercer, we are committed to building brighter futures — for our clients, our people, and the communities we serve. You’ll join a culture that values collaboration, growth, inclusion, and innovation, with the opportunity to make a real difference in the region.</p><br><br><p> Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.<br>Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.<br>Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.<br></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><u><b>Job Description:</b></u></p><br><p><span>DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business — today and in the future.&nbsp;</span></p><br><p><span>The Customer Success Engineer is a post-sales technical expert responsible for driving adoption, consumption, and measurable outcomes from deployed GenAI applications. Customer Success Engineers serve as the technical bridge between developers and DataRobot’s platform, ensuring customers maximize value from using DataRobot. They work closely with Account Owner, Engagement Directors, and Professional Services teams to accelerate time-to-value, support expansion motions, and reduce churn risk through continuous enablement and use case optimization.</span></p><br><span>Key Responsibilities:&nbsp;</span><ul><li><p><span>Accelerate Onboarding &amp; Initial Application Adoption: Guide customers through first-use milestones by enabling key personas, resolving blockers, and ensuring consumption of initial apps deployed during onboarding.</span></p><br></li><li><p><span>Drive Ongoing Consumption: Monitor usage, identify underutilized apps / stalled users, and engage with customers to increase activation and business impact.</span></p><br></li><li><p><span>Customer Health Monitoring: Actively track product usage, satisfaction, and success milestones to surface risk early and coordinate mitigation plans.</span></p><br></li><li><p><span>Technical Advocacy &amp; Solution Feedback: Act as the voice of the customer to DataRobot product and engineering teams, channeling technical requirements, gaps, and enhancement requests.</span></p><br></li><li><p><span>Accelerate Initial Group Learning Adoption: Facilitate onboarding workshops and training sessions for multiple user groups, enabling key personas to reach first-use milestones and overcome common blockers.</span></p><br></li><li><p><span>Technical Enablement &amp; Training: Deliver targeted, scalable enablement sessions and create reusable knowledge-sharing materials designed for diverse audiences across accounts.</span></p><br></li><li><p><span>Use Case Value Realization: Collaborate with Engagement Directors to ensure learning initiatives align with business goals and capture feedback and outcomes for executive reviews.</span></p><br></li></ul><span>Knowledge, Skills and Abilities:</span><ul><li><p><span>Familiarity with AI platforms, application lifecycle management, or data-centric solution delivery</span></p><br></li><li><p><span>AI Engineering to include GenAI application development, prompt engineering, and knowledge of LLMs</span></p><br></li><li><p><span>Strong presentation and communication skills, with the ability to engage both business users and technical stakeholders</span></p><br></li><li><p><span>Proven ability to translate complex technical functionality into measurable business outcomes</span></p><br></li><li><p><span>Experience in supporting product adoption, managing customer success plans, and driving technical consumption</span></p><br></li><li><p><span>Extensive experience with the end-to-end machine learning lifecycle, including feature engineering, model training, evaluating accuracy and insights, and deploying models for inference</span></p><br></li><li><p><span>Understanding of GenAI application architectures and LLM implementations</span></p><br></li><li><p><span>Familiarity with cloud infrastructure (AWS/Azure/GCP) and deployment patterns</span></p><br></li><li><p><span>Comfortable reading code/logs to diagnose technical issues</span></p><br></li><li><p><span>Professional proficiency in both Japanese and English, encompassing both written and verbal communication skills</span></p><br></li></ul><p><b><span>Requisite Education and Experience / Minimum Qualifications:</span></b></p><br><ul><li><p><span>3-5+ years of experience in technical customer-facing roles (e.g., Solution Engineer, AI/ML Engineer, Technical CSM, App Developer) in SaaS or enterprise software</span></p><br></li><li><p><span>Bachelor's degree in a technical, business, or related field (or equivalent practical experience); advanced degree a plus</span></p><br></li></ul><p><span>The talent and dedication of our employees are at the core of DataRobot’s journey to be an iconic company. We strive to attract and retain the best talent by providing competitive pay and benefits with our employees’ well-being at the core. Here’s what your benefits package may include depending on your location and local legal requirements: Medical, Dental &amp; Vision Insurance, Flexible Time Off Program, Paid Holidays, Paid Parental Leave, Global Employee Assistance Program (EAP) and more!</span></p><br><p><u><b>DataRobot Operating Principles:</b></u></p><br><ul><li>Wow Our Customers</li><li>Set High Standards</li><li>Be Better Than Yesterday</li><li>Be Rigorous</li><li>Assume Positive Intent</li><li>Have the Tough Conversations</li><li>Be Better Together</li><li>Debate, Decide, Commit</li><li>Deliver Results</li><li>Overcommunicate</li></ul><p><br><span>Research shows that many women only apply to jobs when they meet 100% of the qualifications while many men apply to jobs when they meet 60%. <b>At DataRobot we encourage ALL candidates, especially women, people of color, LGBTQ+ identifying people, differently abled, and other people from marginalized groups to apply to our jobs, even if you do not check every box.</b> We’d love to have a conversation with you and see if you might be a great fit.&nbsp; </span></p><br><p><span>DataRobot is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. DataRobot is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor’s EEO poster and EEO poster supplement for additional information.</span></p><br><br><p><b>Use of Artificial Intelligence in Our Hiring Process</b></p><br><br><p>DataRobot uses approved AI-powered tools to support the hiring process in selected regions. These tools may assist in writing job descriptions, reviewing applications, assessing qualifications, and evaluating candidate materials. All decisions regarding applications are made by members of the DataRobot team.<br></p><br><p><span>All applicant data submitted is handled in accordance with our </span>Applicant Privacy Policy<span>.</span></p><br> </div>