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Mashreq Bank<br>JOB DESCRIPTION<br>1 Job Title<br>Relationship Officer, Acquisition<br>Department<br>RBG - Emirati Deposits Team<br>Position Name<br>Relationship Officer Acquisition<br>RBG - Emirati Segment. Retail Banking Group<br>Position ID<br><br>Incumbent No.<br><br>Incumbent Name<br><br>Group Job Number<br><br>2 Job Purpose<br>The job purpose is to onboard potential quality clients with focus on liability products for Emirati & Islamic segment in the assigned region. In addition, the candidate will be required to handle other product offering like Personal loans, Cards, Insurance, and other products offered by the bank.<br>The job holder will also be responsible in managing the relationship and support the client in any service-related matters and onboard Mashreq Gold profile clients.<br>3 Dimensions<br>Operating Budget<br><br>NA<br>Number of Staff<br><br>Direct: TL/SM:<br>In Direct:<br>Capital Exp. Budget<br><br>NA<br>Other<br><br><br><br>4 Key Result Areas<br><br>- To proactively drive new-to-bank business to grow Emirati and Islamic business presence.<br><br>- To maintain close contact and relationship with the clients in a way, which ensures that we remain one of their main banks, getting a major share of their wallet.<br><br>- To proactively solicit / manage businesses, which meet agreed risk-reward parameters of the unit.<br><br>- To deliver agreed Acquisition numbers and significant cross-sell of other products of the bank.<br><br>- Intra-organization liaison ensuring service delivery to clients.<br><br>- To work closely with all product and channel partners from RBG and CIBG and SME FX team to maximize opportunities provided through regular contacts, feedback, co-ordination, and cross referrals.<br><br>- To ensure compliance requirements for the relationships are adhered to in line with the banks policies – KYC, AML, account reviews as per risk levels and high value transaction monitoring.<br><br>- Self-starter to ensure consistency in productivity and performance.<br><br>5 Operating Environment, Framework and Boundaries, Working Relationships- Competitive, dynamic, volatile, and regulated business environment with low entry / exit barriers.<br>- The job holder will be operating within well-defined and demarcated business areas and is required to adhere to the policies and guidelines set out in the Bank’s Credit Policy Manual.<br>- Candidate must effectively / actively liaise with his superiors and direct reports within the business unit to achieve business objectives.<br>.<br><br>6 Problem Solving<br>- Hands on relationship management is required to ensure effective and timely delivery of banks’ services / products through proactive interaction across various units.<br><br>- Responsible for resolving customer problems/complaints and handling it till final resolution through coordinating with line managers and other channel partners.<br><br>7 Decision Making Authority & Responsibility<br>- Responsible for assisting customers in achieving their goals and objectives<br>- Strong responsibility for Ethical selling to customers with complete disclosure about the project<br>8 Knowledge, Skills and Experience<br>- Sales profile that requires confidence, persistence, likeable personality, verbal written skills<br>- Strong knowledge of products, service policies and processes of Retail Banking<br>- Graduate with experience in Sales & Marketing with 3 plus years banking sales experience<br>Job Holder<br><br><br>Date<br><br><br>Line Manager<br><br><br><br>Date<br>Approved By<br><br><br>Date
Who We Are:Maa-Althahab is a Subsidiary brand from MAISON DE MAA Group, a leading and most famous fragrance brand in the Middle East and Africa. Founded in 2006, the company pursued innovative thinking in making unique global perfumes which match the lifestyles and personalities of all clients.<br>Job Purpose The Group Marketing Manager is responsible for developing and executing the Group's marketing strategy across all markets and brands. The role ensures consistent brand positioning, effective marketing campaigns, successful product launches, and efficient budget management while driving business growth, increasing brand awareness, and supporting sales objectives<br>Key Responsibilities Develop, implement, and monitor the Group Marketing Strategy and annual marketing plans and budgets across all markets. Analyze market dynamics, consumer behavior, industry trends, and competitive landscapes to identify growth opportunities. Lead and manage the Brand Managers and Marketing Managers, ensuring the smooth execution of daily marketing operations. Develop the annual promotions and discount calendar for all countries in collaboration with the Sales team. Plan, execute, and monitor marketing campaigns and promotional activities across all countries based on market research, consumer insights, and local business requirements, including market visits when required. Develop and implement brand promotion strategies to strengthen brand awareness, positioning, and long-term brand equity. Prepare media and communication plans for each brand and oversee their execution across all countries to ensure consistency and effectiveness. Provide innovative ideas and strategic recommendations to improve marketing efficiency, effectiveness, and overall business performance. Recruit, lead, coach, and develop the marketing team to achieve monthly, quarterly, semi-annual, and annual objectives. Lead the successful launch of new products across all markets by developing comprehensive go-to-market plans tailored to each country's target audience and media landscape. Conduct competitor analysis, including product assortment, pricing, promotions, market share, product availability, and positioning. Monitor marketing budgets and ensure effective allocation of resources to maximize return on investment (ROI). Measure and analyze the performance of marketing campaigns using relevant KPIs and recommend corrective actions where required. Prepare regular marketing performance reports, campaign evaluations, and country business reviews for executive management. Work closely with Sales, E-commerce, Creative, Product Development, and Country Managers to align marketing initiatives with business objectives. Ensure brand guidelines and visual identity are consistently applied across all countries and marketing channels<br>Qualifications and Skills Minimum of 8–10 years of progressive marketing experience. At least 5 years in a managerial or regional marketing leadership role. Experience managing multiple brands and international markets. Excellent English communication skills Experience with marketing analytics tools, CRM systems, and digital advertising platforms is an advantage. Strong understanding of digital marketing, social media, and e-commerce. Excellent leadership and people management skills.
About Us:Emirates Leisure Retail (ELR) and Maritime & Mercantile International (MMI) are subsidiaries of the Emirates Group, committed to excellence in the food and beverage industries. ELR operates a diverse portfolio of over 300+ food and beverage outlets across the globe, featuring internationally acclaimed brands like Costa Coffee UAE and Pret A Manger. MMI specializes in the distribution and retail of beverages, leveraging its expansive network to deliver world-class service and products. Together, ELR and MMI embody our businesses dedication to innovation, quality, and exceptional customer experiences.<br>What’s the purpose of this role To provide exceptional customer service by assisting shoppers, providing product information, replenishing stock, handling transactions, and maintaining a clean and organized environment ensuring a high standard of customer satisfaction and contributing to overall sales performance<br>What will you be doing:Create a welcoming atmosphere for customers, assist with product inquiries and provide recommendations to enhance the shopping experience Promote products and upsell when appropriate to help meet store sales targets Replenish shelves, organize displays and ensure products are correctly priced and labelled Maintain a tidy, safe and welcoming environment by regularly cleaning and organizing the store Assist in stock counts & inventory and help with receiving and unpacking new stock Attend training sessions to expand your product knowledge and skills, supporting both your personal development and the store’s growth Collaborate with your teammates to ensure smooth store operations and success<br>What we are looking for:Must have experience in cash handling & POS system High School Diploma or Equivalent1-2 years’ experience in retail or customer service Ability to handle customer complaints and work under pressure Merchandising and visual display skills may be a plus Must be physically fit and capable of lifting and moving heavy boxes as part of daily operations<br>What makes you a great fit:Enthusiastic and reliable individuals, eager to contribute to a supportive work environment Excellent communication skills and a passion for exceptional customer service Proactive, organised, and eager to contribute to driving store sales Value teamwork and dedicated to creating a positive and supportive workplace Ability to work on a flexible hour, including evenings, weekends, & holidays<br>Why Join Us:By joining our team, we believe in more than just great food and service – we believe in great people. Whether you’re just starting out or looking to build a career in hospitality, we offer a welcoming environment where you can learn, grow, and be part of a team that value, Honesty, Excellence, Respect and Opportunity. If you’re ready to be part of something exciting – where every day brings new experience, we’d love to hear from you! Apply now and take the first step in your journey with us.<br>How to apply Click the Apply button above
Key Responsibilities Lead and support the service team during daily drive-thru and counter operations. Take charge of service operations during assigned shifts and peak periods to maintain smooth workflow. Train, coach, and mentor new and existing staff on drive-thru procedures, SOPs, menu knowledge, service standards, and guest engagement. Conduct on-the-job training and continuously monitor team performance to identify areas for improvement. Support pre-shift briefings and communicate daily sales targets, promotions, menu updates, and operational priorities. Ensure drive-thru orders are taken, processed, prepared, and handed over accurately and efficiently. Monitor speed of service throughout the drive-thru journey and address delays or operational bottlenecks immediately. Maintain high levels of order accuracy, ensuring all items, modifications, and special requests are correctly communicated and fulfilled. Coordinate effectively with kitchen and beverage teams to maintain efficient order flow and minimize waiting times. Manage drive-thru queues during peak periods and support efficient traffic and order flow. Ensure guests receive friendly, professional, and efficient service at every customer touchpoint. Drive upselling, cross-selling, and suggestive selling through effective menu recommendations and promotional offers. Coach service staff on selling techniques to improve average transaction value and overall sales. Maintain comprehensive knowledge of menu items, ingredients, allergens, pricing, and promotions. Handle guest complaints, incorrect orders, and service concerns promptly and professionally. Ensure POS transactions, billing, cash handling, and payment processing are completed accurately. Monitor the quality and presentation of orders before they are handed over to guests. Ensure takeaway packaging, condiments, cutlery, and other required items are provided accurately with each order. Maintain cleanliness and organization of drive-thru, counter, service, and guest-facing areas. Ensure service stations are fully stocked and operationally ready throughout the shift. Support opening, closing, and shift handover procedures and ensure required checklists are completed. Monitor junior team members and provide immediate coaching or corrective guidance when standards are not met. Support management in maintaining staff grooming, punctuality, discipline, and professional conduct.<br><br>Skills & Qualifications Minimum 2–3 years of F&B service experience, preferably within a high-volume or quick-service environment. Previous hands-on drive-thru experience is strongly preferred. Strong understanding of drive-thru operations, including speed of service, order accuracy, queue flow, and order handover. Strong leadership skills with the ability to take charge during busy service periods. Proven ability to train, coach, and develop service staff. Strong upselling, cross-selling, and suggestive selling abilities. Excellent guest service and complaint-resolution skills. Good knowledge of POS systems, order processing, and cash handling. Ability to multitask and communicate clearly in a high-volume, fast-paced environment.
Role : Relationship Manager - Priority Direct<br> Location : Dubai <br><br> Role Purpose:<br><br> The Virtual Relationship Manager (VRM) is responsible for managing and servicing a portfolio of up to 1,000 retail banking customers through digital and telecommunication channels. The VRM acts as the single point of contact for customers, ensuring their banking needs are met promptly and efficiently, while also identifying opportunities to deepen relationships through account upgrades and investment referrals.<br> <br> Key Accountabilities of the role <br><br> <br><br><br> Customer Relationship Management:<br><br> Manage an assigned portfolio up to 1,000 customers via face to face, phone, email, and digital banking channels. Provide personalized service by understanding each customer’s profile, banking habits, and financial needs. Ensure timely handling of customer inquiries, service requests, and complaints with high levels of professionalism and efficiency within agreed turn around time. Build long-term customer trust and satisfaction through proactive engagement and consistent service quality. <br><br><br><br>2. Service Delivery & Support:<br><br> Handle day-to-day banking queries related to accounts, cards, transfers, and digital services.<br><br> Coordinate with internal departments to resolve customer issues promptly. Educate customers on digital banking platforms, self-service tools, and product features. Maintain accurate and up-to-date customer records in CRM systems. <br><br>3. Sales & Business Growth:<br><br> Identify opportunities to upgrade customers from Gold to Diamond based on relationship value, product usage, and income criteria.<br><br> Generate qualified referrals for investment & takaful, to the assigned Investment Advisor. Cross-sell relevant banking products (cards, loans, insurance, FX, etc.) aligned with customer needs and eligibility. <br><br> Achieve monthly and quarterly KPIs and sales targets related to service quality, portfolio growth, and product referrals. <br><br>4. Compliance & Risk Management:<br><br> Ensure all customer interactions comply with bank policies, service standards, and regulatory guidelines (KYC, AML, etc.).<br><br> Always maintain confidentiality of customer information. Adhere to quality assurance and service-level protocols in all communications<br> <br><br><br> <br><br><br><br>Specialist Skills / Technical Knowledge Required for this role:<br> <br><br>Key Performance ( KPIs):<br><br> Customer satisfaction and retention rate. Number of successful account upgrades (Gold → Diamond). Number of qualified investment (number of Khuttati plans, Smart Sukuk portfolios) & takaful referrals. Successful cross sell & referral of Banking products (Cards, Home Finance, Personal Finance, Auto Finance, FX). Response time and service resolution rate. Adherence to compliance and quality standards. <br><br>Qualifications & experience:<br><br> Bachelor’s degree in business, Finance, or related field. Minimum 2–4 years of experience in retail banking, customer service, or relationship management (preferably in a virtual or call-center environment). Strong knowledge of banking products, customer segmentation, and digital channels. Excellent communication and interpersonal skills (Arabic and English preferred). Proven ability to work with targets and KPIs in a structured environment. Proficiency in CRM tools, Microsoft Office, and digital banking platforms. <br><br>Core Competencies:<br><br> Customer-Centric Mindset. Sales Orientation. Communication & Influencing Skills. Problem-Solving & Decision-Making. Time Management & Multitasking. Attention to Detail. Team Collaboration.
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<p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Spare Parts Manager for Hino Commercial Vehicles will lead the Spare Parts function in the UAE. This role involves ensuring the achievement of monthly performance targets and annual budgets, maintaining optimal inventory performance, engaging with B2B partners and distributors, and ensuring high levels of customer satisfaction. The manager will work within AL Futtaim Automotive's governance standards and values, aligning all spare parts operations with the strategic goals of the organization. High performance in achieving financial, operational, and team development targets is essential for success in this role.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Financial & Commercial Accountability</p><p><br></p><ul><li>Accountable for delivery of monthly spare parts sales targets and annual revenue and gross margin budgets.</li><li>Prepare, manage, and control the annual spare parts operating budget.</li><li>Monitor monthly performance versus budget and implement corrective actions where required.</li><li>Manage inventory investment, working capital, and cost control to support business profitability.</li></ul><p><br></p><p>Spare Parts Operations & Inventory Management</p><p><br></p><ul><li>Lead end to end spare parts operations including forecasting, ordering, stocking, and distribution of genuine Hino parts.</li><li>Ensure optimal inventory levels to support workshop operations, B2B customers, fleet accounts, and distributors.</li><li>Maintain inventory health through effective stock turnover, ageing control, and obsolescence reduction.</li><li>Conduct regular stock audits and physical inventories in line with company and OEM standards.</li></ul><p><br></p><p>Procurement & Principal / Distributor Coordination</p><p><br></p><ul><li>Liaise with Hino principals and approved suppliers on parts procurement, pricing, promotions, warranty claims, and returns.</li><li>Ensure full compliance with OEM policies, ordering processes, and documentation requirements.</li><li>Support distributor and dealer network requirements in line with agreed service levels.</li></ul><p><br></p><p>People Leadership & Development</p><p><br></p><ul><li>Lead, coach, and develop the Spare Parts team to achieve agreed performance objectives.</li><li>Ensure effective manpower planning, performance management, training, and succession planning.</li><li>Promote a culture of accountability, safety, continuous improvement, and adherence to AL Futtaim values.</li></ul><p><br></p><p>Stakeholder & Customer Management</p><p><br></p><ul><li>Work closely with Service, Sales, Warranty, Finance, and Supply Chain teams to ensure seamless aftersales support.</li><li>Build and maintain strong relationships with B2B customers, fleet operators, distributors, and internal stakeholders.</li><li>Act as the escalation point for critical spare parts related customer issues.</li></ul><p><br></p><p>Systems, Reporting & Compliance</p><p><br></p><ul><li>Ensure effective use of ERP / DMS systems for parts ordering, inventory control, invoicing, and reporting.</li><li>Prepare and present regular management reports covering sales, inventory, ageing, and KPI performance.</li><li>Ensure compliance with company policies, audit requirements, and health & safety standards.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Commercial Acumen</li><li>Customer Focus</li><li>Driving Results</li><li>Planning & Organizing</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Bachelor’s degree in Business Administration, Supply Chain, Logistics, Engineering, or a related discipline.</li><li>Minimum of five years' experience in spare parts or aftersales operations within the UAE market.</li><li>Strong B2B experience, including management of fleet, corporate, and key accounts.</li><li>Proven track record in a dealer and distributor operating model, preferably in commercial vehicles or the heavy-duty automotive sector.</li><li>Sound understanding of UAE market dynamics, customer expectations, and distributor operations.</li></ul><p><br></p></div>
<ul><li><p>The Spare Parts Manager for Hino Commercial Vehicles will lead the Spare Parts function in the UAE. This role involves ensuring the achievement of monthly performance targets and annual budgets, maintaining optimal inventory performance, engaging with B2B partners and distributors, and ensuring high levels of customer satisfaction. The manager will work within AL Futtaim Automotive's governance standards and values, aligning all spare parts operations with the strategic goals of the organization. High performance in achieving financial, operational, and team development targets is essential for success in this role.</p></li></ul><p><br><strong>What You Will Do:</strong><br><br></p><p><strong>Financial & Commercial Accountability</strong></p><p><br></p><ul><li><p>Accountable for delivery of monthly spare parts sales targets and annual revenue and gross margin budgets.</p></li><li><p>Prepare, manage, and control the annual spare parts operating budget.</p></li><li><p>Monitor monthly performance versus budget and implement corrective actions where required.</p></li><li><p>Manage inventory investment, working capital, and cost control to support business profitability.</p></li></ul><p><br></p><p><strong>Spare Parts Operations & Inventory Management</strong></p><p><br></p><ul><li><p>Lead end to end spare parts operations including forecasting, ordering, stocking, and distribution of genuine Hino parts.</p></li><li><p>Ensure optimal inventory levels to support workshop operations, B2B customers, fleet accounts, and distributors.</p></li><li><p>Maintain inventory health through effective stock turnover, ageing control, and obsolescence reduction.</p></li><li><p>Conduct regular stock audits and physical inventories in line with company and OEM standards.</p></li></ul><p><br></p><p><strong>Procurement & Principal / Distributor Coordination</strong></p><p><br></p><ul><li><p>Liaise with Hino principals and approved suppliers on parts procurement, pricing, promotions, warranty claims, and returns.</p></li><li><p>Ensure full compliance with OEM policies, ordering processes, and documentation requirements.</p></li><li><p>Support distributor and dealer network requirements in line with agreed service levels.</p></li></ul><p><br></p><p><strong>People Leadership & Development</strong></p><p><br></p><ul><li><p>Lead, coach, and develop the Spare Parts team to achieve agreed performance objectives.</p></li><li><p>Ensure effective manpower planning, performance management, training, and succession planning.</p></li><li><p>Promote a culture of accountability, safety, continuous improvement, and adherence to AL Futtaim values.</p></li></ul><p><br></p><p><strong>Stakeholder & Customer Management</strong></p><p><br></p><ul><li><p>Work closely with Service, Sales, Warranty, Finance, and Supply Chain teams to ensure seamless aftersales support.</p></li><li><p>Build and maintain strong relationships with B2B customers, fleet operators, distributors, and internal stakeholders.</p></li><li><p>Act as the escalation point for critical spare parts related customer issues.</p></li></ul><p><br></p><p><strong>Systems, Reporting & Compliance</strong></p><p><br></p><ul><li><p>Ensure effective use of ERP / DMS systems for parts ordering, inventory control, invoicing, and reporting.</p></li><li><p>Prepare and present regular management reports covering sales, inventory, ageing, and KPI performance.</p></li><li><p>Ensure compliance with company policies, audit requirements, and health & safety standards.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Required Skills To Be Successful:</strong><br><br></p><ul><li><p>Commercial Acumen</p></li><li><p>Customer Focus</p></li><li><p>Driving Results</p></li><li><p>Planning & Organizing</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br><br></p><ul><li><p>Bachelor’s degree in Business Administration, Supply Chain, Logistics, Engineering, or a related discipline.</p></li><li><p>Minimum of five years' experience in spare parts or aftersales operations within the UAE market.</p></li><li><p>Strong B2B experience, including management of fleet, corporate, and key accounts.</p></li><li><p>Proven track record in a dealer and distributor operating model, preferably in commercial vehicles or the heavy-duty automotive sector.</p></li><li><p>Sound understanding of UAE market dynamics, customer expectations, and distributor operations.</p></li></ul></li></ul>
<p>The IT Business Analyst (Automotive) acts as the bridge between automotive operations and technology delivery.<br>This role ensures that dealership business processes — across Service, Spare Parts and Operations — are clearly defined, audit-ready, and aligned with industry best practice, while remaining scalable across current and future markets.<br>The role plays a critical part in the ERPNext/DMS implementation, guiding the business toward standardised, efficient, and technology-enabled dealership operations.<br></p><p><br></p><p><strong>Key roles:</strong></p><p><strong>Business Requirements & Process Excellence</strong></p><ul><li><p>Lead the end-to-end definition, documentation, and validation of business requirements for ERPNext/DMS and future digital initiatives.</p></li><li><p>Map and optimise end-to-end dealership processes, with a primary focus on After-Sales (Service, Workshop & Spare Parts).</p></li><li><p>Conduct current-vs-future-state and gap analyses to drive process improvement.</p></li><li><p>Identify inefficiencies and propose pragmatic, industry-aligned improvements.</p><p><br></p></li></ul><p><strong>Automotive Domain Leadership (Subject Matter Expertise)</strong></p><ul><li><p>Act as Subject Matter Expert for automotive dealership operations.</p></li><li><p>Ensure ERP and DMS system designs reflect real-world dealership practices, not theoretical workflows.</p></li><li><p>Challenge business assumptions and requirements where misaligned with best practice or scalability.</p></li><li><p>Actively guide ERPNext/DMS configuration decisions based on dealership standards.<br></p><br></li></ul><p><strong>Audit, Governance & Compliance</strong></p><ul><li><p>Ensure business processes and system requirements are fully documented and audit-ready.</p></li><li><p>Support Internal Audit reviews and remediation efforts.</p></li><li><p>Embed governance, control, and traceability into business and system processes.</p></li></ul><p><br></p><p><strong>IT–Business Engagement</strong></p><ul><li><p>Serve as the primary interface between business stakeholders and IT teams.</p></li><li><p>Translate complex business needs into clear, actionable functional specifications.</p></li><li><p>Facilitate workshops, requirement-gathering sessions, and validation meetings.</p></li><li><p>Act as a trusted advisor to business leaders on process and system design.</p></li></ul><p><br></p><p><strong>Solution Delivery Support</strong></p><ul><li><p>Work closely with ERPNext/DMS implementation and integration partners.</p></li><li><p>Maintain functional design documents, process maps, and specifications.</p></li><li><p>Coordinate with development, integration, and testing teams to ensure requirements are delivered as intended.</p></li></ul><p><br></p><p><strong>Continuous Improvement & Digital Roadmap</strong></p><ul><li><p>Identify opportunities for automation, standardisation, and digital enablement.</p></li><li><p>Promote consistent processes across branches and markets.</p></li><li><p>Contribute to the automotive digital roadmap with a strong process and governance lens.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications & Experience:</strong></p><ul><li><p>Minimum 7 years as an IT Business Analyst within an automotive dealership environment.</p></li><li><p>Mandatory: direct, hands-on experience in After-Sales (Service, Workshop & Spare Parts) operations, including process design and systems support for warranty, job cards, technician scheduling, parts inventory, and customer service workflows. This is a specific capability gap the role is intended to close; candidates without demonstrable After-Sales exposure will not be considered.</p></li><li><p>Strong understanding of Dealer Management Systems (DMS) and ERP platforms.</p></li><li><p>Proven experience in end-to-end process mapping and optimisation.</p></li><li><p>Experience supporting multi-branch or multi-market dealership operations.</p></li><li><p>Strong analytical, documentation, and stakeholder management skills.</p></li><li><p>English required; Arabic advantageous.</p></li></ul><br><p><strong>Soft Skills & Competencies:</strong></p><ul><li><p>Structured, analytical thinker with strong attention to detail.</p></li><li><p>Confident communicator capable of influencing senior stakeholders.</p></li><li><p>Comfortable operating in fast-paced, changing environments.</p></li><li><p>High integrity, strong governance mindset, and audit awareness.</p></li></ul>
At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.<br><br>At Bloomingdale’s and Harvey Nichols Fashion, we set the benchmark for luxury fashion retail in the GCC. Our stores are home to the most coveted designer labels and contemporary brands, offering an unparalleled shopping experience for our discerning clientele. Join us and be part of shaping the future of luxury fashion.<br><br>We are looking for an experienced Junior Buyer to join our Menswear team. Working with leading emerging and contemporary brands the role includes multi category buying for our department stores in the MENA region. <br><br>This is an exciting opportunity for someone passionate about fashion trends, luxury brands, and creating assortments that inspire and delight customers.<br><br>Be part of a dynamic, trend-driven environment and opportunities for career growth within a leading luxury retail group.<br><br> <br><br>What You'll Do<br><br>As a Junior Buyer, you will work closely with the Buying team to develop and deliver category strategies that maximise sales, profitability, and customer satisfaction.<br><br>Your responsibilities will include:<br><br> Supporting the development and execution of seasonal buying strategies. Managing a category within the department and building commercially balanced assortments. Researching global fashion trends, emerging brands, competitors, and customer insights. Building strong relationships with international luxury brand partners and suppliers. Assisting with buying appointments, product selection, pricing, and assortment planning. Monitoring sales performance, sell-through, stock levels, and market trends to recommend trading actions. Preparing product, competitor, and trend presentations for Buying leadership. Managing purchase orders, re-orders, vendor information, and product lifecycle activities. Working collaboratively with Planning, Merchandising, Supply Chain, Visual Merchandising, Finance, and Store Operations to ensure successful product launches and seasonal execution. <br><br>People Management Roles and Responsibilities: <br><br> <br><br>Assumes responsibility for the outcomes of others. Promotes a sense of urgency and establishes and enforces individual accountability in the team. Works with people to establish explicit performance standards. Is completely on top of what is going on and knows where things stand. Provides balanced<br> feedback at the most critical times. <br><br>Proactively develops relationships with a wide variety of people. Builds immediate rapport, even when facing difficult or tense situations. Understands interpersonal and group dynamics and reacts in an effective manner. Engages input from others constantly and listens with empathy and concern. Readily distinguishes between what’s relevant and what’s unimportant to make sense of complex situations. Looks beyond the obvious and doesn’t stop at the first answers. Analyzes multiple and diverse sources of information to define problems accurately before moving to solutions. <br><br>Delivers messages in a clear, compelling, and concise manner. Articulates messages in a way that is broadly understandable. Adjusts communication content and style to meet the needs of diverse stakeholders. <br><br>Takes consistent action to develop new skills. Finds ways to apply strengths to new issues. Is aware of the skills needed to be successful in different situations and levels. Seeks assignments that stretch him/her beyond comfort zone. <br><br>Decisively makes high-quality decisions, even when based on incomplete information or in the face of uncertainty. Actively seeks input from pertinent sources to make timely and well-informed decisions. Skillfully separates opinions from facts. Is respected by others for displaying superior judgment. <br><br>What We're Looking For<br><br>We're looking for someone who combines commercial thinking with a genuine passion for luxury fashion.<br><br>You'll ideally have:<br><br> 3–5 years' experience in fashion Menswear buying or category management within a luxury fashion department store environment. Experience working with international fashion brands. Strong commercial awareness and the ability to analyse sales performance and market trends. Excellent negotiation and supplier relationship management skills. Strong analytical skills with proficiency in Microsoft Excel and Power Point. Experience preparing product, trend, and buying presentations. Excellent communication and stakeholder management skills. A degree in Fashion, Buying, Merchandising, Business, or a related discipline is preferred. Flexibility to travel internationally for buying appointments and market visits. <br><br>What Will Make You Stand Out:<br><br> Experience buying for luxury or premium fashion categories. Strong understanding of global fashion trends and consumer behaviour. A proactive, curious, creative and commercially driven mindset to grow the portfolio. Excellent organisation, attention to detail, and ability to thrive in a fast-paced retail environment. Passion for delivering exceptional customer experiences through world-class product selection. <br><br>Why Join Us?<br><br>At Bloomingdale's Fashion and Harvey Nichols Fashion, you'll work with iconic global luxury brands in an environment that encourages creativity, collaboration, and innovation. You'll gain exposure to international buying markets, build strong relationships with leading fashion houses, and play a key role in shaping the future of luxury retail across the region.<br><br>If you're passionate about luxury fashion and ready to take the next step in your buying career, we'd love to hear from you.
???? We're Hiring: Airline Alliance Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are an aviation-focused organization committed to expanding global connectivity through strategic airline partnerships, commercial collaboration, and customer-centric network development. Our distributed teams collaborate across Commercial, Network Planning, Revenue Management, Sales, Marketing, Customer Experience, Operations, Finance, Legal, Alliance Partners, and Executive Leadership to create seamless travel experiences and sustainable business growth. The Role We are seeking an experienced Airline Alliance Manager to lead airline partnership strategies, alliance governance, and commercial collaboration initiatives. The ideal candidate will oversee strategic airline relationships, codeshare and interline partnerships, alliance performance, joint business initiatives, and cross-functional coordination while ensuring mutually beneficial partnerships that enhance network reach, customer value, and revenue growth. Key Responsibilities Develop and implement airline alliance strategies, partnership frameworks, and commercial collaboration plans aligned with organizational objectives and network expansion goals. Lead the management of airline alliances, codeshare agreements, interline partnerships, joint ventures, loyalty partnerships, and strategic aviation collaborations. Collaborate with Network Planning, Revenue Management, Sales, Marketing, Customer Experience, Operations, Finance, Legal, Digital, Airport Operations, and Executive Leadership to maximize alliance performance. Identify, evaluate, negotiate, and onboard new airline partners while strengthening relationships with existing alliance members and strategic partners. Coordinate commercial initiatives including network optimization, schedule coordination, route development, pricing alignment, joint marketing campaigns, and customer experience improvements. Oversee alliance governance, steering committee meetings, partnership reviews, performance scorecards, and executive engagement with airline partners. Monitor alliance agreements to ensure compliance with contractual obligations, regulatory requirements, service-level commitments, and operational standards. Analyze alliance performance, passenger traffic, route profitability, revenue contribution, market share, connectivity, and customer satisfaction to identify growth opportunities. Support joint business planning, alliance integration projects, digital collaboration initiatives, and shared customer service enhancements. Coordinate cross-functional issue resolution involving operational performance, schedule disruptions, baggage handling, loyalty programs, ticketing, and customer service. Monitor key performance indicators (KPIs) including alliance revenue, codeshare performance, passenger growth, route profitability, customer satisfaction, partner engagement, network connectivity, on-time performance, and commercial return on investment (ROI). Conduct market analysis, competitive benchmarking, alliance performance reviews, risk assessments, partnership evaluations, and continuous improvement initiatives. Ensure compliance with UAE aviation regulations, international aviation agreements, competition laws, consumer protection requirements, IATA standards, and organizational governance policies. Manage alliance budgets, commercial investments, partnership contracts, technology integrations, consulting engagements, and strategic alliance initiatives. Drive digital transformation through artificial intelligence (AI)-powered network analytics, predictive demand forecasting, alliance performance dashboards, automated partner reporting, workflow automation, and business intelligence solutions. Utilize Sabre, Amadeus, Navitaire, SITA, Salesforce, Microsoft 365, Power BI, Tableau, SAP, CRM platforms, airline reservation systems, revenue management systems, and aviation analytics tools to optimize alliance performance and generate actionable insights. Prepare executive dashboards, alliance performance reports, commercial business reviews, partnership evaluations, revenue analyses, strategic proposals, and recommendations for senior leadership. Lead, mentor, and develop alliance specialists, commercial analysts, partnership managers, and cross-functional teams while fostering a culture of collaboration, innovation, customer focus, accountability, and continuous improvement. Requirements Bachelor's degree in Aviation Management, Business Administration, International Business, Marketing, Economics, Transportation Management, or a related field. Master's degree in Aviation Management, Business Administration (MBA), International Business, Strategic Management, or a related discipline is highly advantageous. Professional certifications in IATA Airline Management, Aviation Commercial Management, Project Management Professional (PMP), Commercial Strategy, or equivalent are preferred. Minimum 5 years of experience in airline alliances, commercial aviation, network planning, revenue management, aviation partnerships, airline sales, or related roles. At least 2 years of experience managing airline partnerships, alliance programs, commercial agreements, network development initiatives, or cross-functional aviation projects preferred. Strong understanding of airline alliances, codeshare agreements, interline operations, network planning, aviation commercial strategy, revenue management, customer loyalty programs, aviation regulations, and partnership governance. Experience with Sabre, Amadeus, Navitaire, SITA, Salesforce, Microsoft Office Suite, Power BI, Tableau, SAP, CRM platforms, airline reservation systems, revenue management systems, and aviation analytics tools. Familiarity with AI-powered aviation analytics, predictive network planning, digital partnership platforms, customer journey analytics, automated reporting solutions, and advanced commercial intelligence technologies is highly advantageous. Strong leadership, communication, negotiation, stakeholder management, analytical thinking, project management, budgeting, commercial acumen, and problem-solving skills. Ability to manage multiple alliance initiatives while balancing commercial priorities, partner expectations, regulatory requirements, budgets, timelines, and organizational objectives. Ability to work effectively in a remote environment with distributed commercial teams, airline partners, airports, aviation authorities, technology providers, executives, and global stakeholders, with occasional travel for alliance meetings, industry conferences, partner negotiations, route planning sessions, and strategic business reviews as required. What We Offer Fully remote work arrangement with flexible collaboration across global commercial aviation, network planning, and alliance management teams. Competitive compensation package with performance-based incentives. Comprehensive health and wellness benefits. Professional development and aviation commercial leadership growth opportunities. Exposure to AI-powered aviation technologies, advanced network analytics, digital partnership platforms, and next-generation commercial aviation solutions. Collaborative culture focused on innovation, customer experience, operational excellence, accountability, and continuous improvement. Opportunity to shape global air travel by building strategic airline partnerships that expand connectivity, enhance customer experiences, and drive sustainable commercial success.
<h1> </h1><p>The Senior Manager – Brand Operations is responsible for driving the operational performance of assigned brands by ensuring excellence in retail execution, commercial performance, and cross-functional collaboration. The role focuses on optimizing store operations, improving profitability, enhancing customer experience, and ensuring consistent execution of brand standards across all retail channels.</p><hr><h1>Key Responsibilities</h1><h2>Brand Operations</h2><ul><li>Lead the day-to-day operational management of assigned brands to ensure alignment with business objectives.</li><li>Develop and implement operational strategies that improve efficiency, productivity, and profitability.</li><li>Ensure consistent execution of brand standards, operational policies, and company procedures across all locations.</li><li>Monitor operational performance and implement continuous improvement initiatives.</li></ul><h2>Commercial Performance</h2><ul><li>Drive sales performance and support the achievement of revenue and profitability targets.</li><li>Monitor key business metrics including sales, conversion, average transaction value (ATV), units per transaction (UPT), productivity, and store profitability.</li><li>Analyze business performance and recommend action plans to address opportunities and challenges.</li><li>Partner with Buying, Merchandising, and Planning teams to optimize product availability and inventory levels.</li></ul><h2>Retail Operations</h2><ul><li>Support store managers in achieving operational excellence and commercial objectives.</li><li>Conduct regular store visits and operational reviews to ensure compliance with company standards.</li><li>Oversee new store openings, refurbishments, relocations, and operational readiness.</li><li>Ensure effective implementation of promotions, campaigns, and seasonal initiatives.</li></ul><h2>Customer Experience</h2><ul><li>Champion a customer-centric culture across all stores.</li><li>Monitor customer feedback, service standards, and satisfaction metrics.</li><li>Implement initiatives that enhance the overall customer experience and brand perception.</li><li>Ensure consistent execution of visual merchandising and in-store brand standards.</li></ul><h2>Cross-Functional Collaboration</h2><ul><li>Work closely with Merchandising, Supply Chain, Marketing, Finance, HR, Visual Merchandising, and E-commerce teams to support business priorities.</li><li>Coordinate with internal stakeholders to resolve operational issues and improve service delivery.</li><li>Support the implementation of company-wide operational initiatives and transformation projects.</li></ul><h2>Financial & Operational Control</h2><ul><li>Support budgeting and operational planning for assigned brands.</li><li>Monitor operating expenses and identify cost optimization opportunities.</li><li>Ensure compliance with company policies, health & safety standards, and regulatory requirements.</li><li>Review operational risks and implement mitigation strategies.</li></ul><h2>Leadership & People Development</h2><ul><li>Lead, coach, and develop Brand Operations and Store Management teams.</li><li>Set performance objectives and conduct regular performance reviews.</li><li>Foster a high-performance culture focused on accountability, collaboration, and continuous improvement.</li><li>Identify talent and support succession planning initiatives.</li></ul><h2>Reporting</h2><ul><li>Prepare weekly, monthly, and quarterly operational performance reports.</li><li>Present business updates, operational insights, and improvement plans to senior leadership.</li><li>Track KPIs and recommend corrective actions where necessary.</li></ul><hr><p>Key Performance Indicators (KPIs)</p><ul><li>Sales Achievement</li><li>Store Profitability</li><li>Operating Margin</li><li>Customer Satisfaction (NPS/CSAT)</li><li>Conversion Rate</li><li>Average Transaction Value (ATV)</li><li>Units Per Transaction (UPT)</li><li>Inventory Availability</li><li>Stock Loss / Shrinkage</li><li>Operational Compliance</li><li>Employee Engagement</li><li>Store Audit Scores</li></ul><hr><p>Qualifications</p><p>Education</p><ul><li>Bachelor's Degree in Business Administration, Retail Management, Operations Management, or a related field.</li><li>MBA or postgraduate qualification is an advantage.</li></ul><p>Experience</p><ul><li>8–10 years of experience in retail or brand operations.</li><li>Minimum 3–5 years in a managerial leadership role overseeing multiple stores or brands.</li><li>Experience managing cross-functional teams within a retail environment.</li><li>Strong understanding of retail KPIs, operational excellence, and commercial performance.</li></ul><hr>
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<b>Job Purpose</b> <br><p>Assists in managing and growing the existing online travel agencies (OTAs) and API partners across all current and new Airlines/Hubs in the respective network. To effectively service OTA account relations, communication and development with focus on the retention and expansion of the revenue and market share. Also responsible to source for new OTA connections and to liaise with the technology team to connect them to company’s platform.</p><br><br><b>Key Result Responsibilities</b> <br><p>1. Builds effective relationships with key decision makers within the portfolio of OTA and uses every opportunity to maintain existing accounts and source new ones, as well, to enhance the company’s brand presence on the online portals and websites.<br>2. Implements and runs a pro-active and effective OTA accounts management process and communication structure to ensure commercial objectives are fully understood and targets are met and exceeded with clients.<br>3. Identifies new opportunities to connect with OTA partners across the network and implementing processes to bring them on the company platform.<br>4. Co-manages all new OTA connections by liaising between the Online Agencies and Technology Team to create a smooth process from both ends to bring new partners on the Airline platform.<br>5. Monitors the technical efficiency of the OTA customers’ online engines to enable their competitiveness and functionality and to supply them with day-to-day support. <br>6. Responsible for the channelling of information to and from Online Travel Agents of all accounts across the regions and for their adherence to agreed policies and procedures.<br>7. Conducts field visits to meet Online Partners, bench-mark analysis to keep abreast with competitors’ position, market conditions, and customer needs affecting market trends.<br>8. Prepares timely sales performance reports for the respective Manager to agree on necessary action and ensure increase of revenue.<br>9. Collaborates with various internal and external stakeholders to coordinate marketing campaigns and activities for Online Partners to increase Brand visibility and growth in revenue numbers.<br>10. Builds/maintains rapport with stakeholders and key customers in the respective area with an accurate database.Partners with other departments to manage existing/new OTA contracts and SLAs. <br>11. Performs any additional duties as advised by the Line Manager.</p><br><br><b>Qualifications (Academic, training, languages)</b> <br><p>Bachelor degree in Management or equivalent</p><br><br><b>Work Experience</b> <br><p>3+ years of related sales experience with considerable exposure and understanding of Airline & OTA systems requirements and operations. Additional qualification in Aviation/IATA/Tourism is a plus.</p><br><br><p>E-commerce background with exposure to technical knowledge of OTA systems is desirable.</p><br><br><p>Possesses effective persuasive sales and marketing skills and techniques.</p><br><br><p>Proven skills in analyzing data and recommending effective solutions.</p><br><br><p>Effective negotiation, problem solving and decision-making skills.</p><br><br><p>Employs technical expertise and interpersonal relations to support company’s objectives.</p><br><br><p>Capable of developing reports, comparison sheets, and charts as well as utilizing statistics to identify trends and support the revenue team with recommendations.</p><br><br><p>Capable of developing and conducting power point presentations to clients.</p><br><br><p>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</p><br><br><br> </div>
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<p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Sales<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br><p><span>Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.</span></p><br><br><b><span>Key Responsibilities</span></b><ul><li><span>Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure</span></li><li><span>AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.</span></li><li><span>Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.</span></li><li><span>Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization</span></li><li><span>Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.</span></li><li><span>AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including </span></li><li><span>Cursor, Claude, and our coding products like Vibes, to accelerate development. </span></li><li><span>Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail. </span></li><li><span>AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents</span></li><li><span>Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.</span></li></ul><br><b><span>Required Qualifications</span></b><ul><li><span>4+ years (6-10 years for Senior levels) experience in strategic solutioning, technical advisory, or delivery leadership or programme management for enterprise cloud or SaaS technology</span></li><li><span>You have a degree in Computer Science or a related field</span></li><li><span>Prior customer-facing delivery experience (consulting, professional services, or technical advisory) - this is a requirement, not a nice-to-have</span></li><li><span>Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud</span></li><li><span>Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex</span></li><li><span>Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes</span></li><li><span>Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices</span></li><li><span>Strong project and programme management skills — ability to run multiple workstreams, manage stakeholder expectations, and keep delivery on track in ambiguous environments</span></li><li><span>Ability to travel to customer sites as needed to ensure client success</span></li><li><span>Business level proficiency in Italian and English</span></li><li><span>Computer Science or Related Degree</span></li></ul><br><b><span>Preferred Experience</span></b><ul><li><span>Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)</span></li><li><span>Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)</span></li><li><span>Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or similar platform certifications such as Microsoft, Oracle, or similar platforms.</span></li><li><span>Background in change management, organisational design, or enterprise transformation</span></li><li><span>Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks</span></li><li><span>A get-things-done mindset with strong bias for action — comfortable operating in unstructured fast moving environments </span></li></ul><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>
<strong>Make an impact with NTT DATA<br><br></strong>Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.<br><br><strong>Your day at NTT DATA<br><br></strong>The Senior Director, Partner/Vendor Alliances is a leadership role, responsible for supporting the development and management of strategic partnerships with external organizations. The primary objective of this role is to drive business growth, improve client experiences, and enhance the organization's competitive position through collaborative alliances.<br><br>This role is ultimately responsible for supporting the development of comprehensive partner alliances strategies aligned with the organization's goals and objectives, including identifying potential partners, evaluating partnership opportunities, and defining partnership models.<br><br>Through effective management of a team of partner alliances specialists, this role has the primary responsibility to work with sales and technical teams to ensure certification and enablement standards are maintained and to develop joint investment opportunities to grow the partnerships strategically aligned to organizational goals and objectives.<br><br><strong>Key responsibilities:<br><br></strong><ul><li>Supports the development of a comprehensive partner alliances strategy aligned with the organization's goals and objectives, including identifying potential partners, evaluating partnership opportunities, and defining partnership models.</li><li>Builds and maintains strong relationships with strategic partners, including managing partner performance, addressing any issues or concerns, and ensuring effective collaboration to achieve mutual goals.</li><li>Identifies and pursues new business opportunities through partner alliances, including identifying market trends, assessing client needs, and leveraging partner capabilities to create innovative solutions and services.</li><li>Provides direction and controls strategic programs and contributes to the execution of executive engagements.</li><li>Leads the negotiation and execution of partnership agreements and contracts, including ensuring favorable terms and conditions for the organization while maintaining a win-win outcome for both parties.</li><li>Tracks and measures the performance of partner alliances against established KPs and targets, including analyzing data, identifying areas for improvement, and implementing correctives actions as needed.</li><li>Collaborates with cross functional business stakeholder (for example, Sales, Marketing, Product Development, Operations etc.) to align partner alliance activities with overall business strategies including coordinating joint marketing campaigns, product integrations, and go-to-market strategies.</li><li>Represents the organization in industry forums, conferences, and events to build brand awareness, establish through leadership and identify potential partnership opportunities.</li><li>Oversees the coaching of the senior alliance management team to ensure alignment to current business drivers, organizational initiatives and senior programs.</li><li>Identifies and mitigates potential risks associated with partner alliances, including conducting due diligence, monitoring compliance with legal and regulatory requirements, and implementing risk mitigation strategies.</li><li>Defines and ensures the implementation of partner alliances policies, standards, and guidelines.</li><li>Acts as a strategic partner to partner alliances leadership and teams by delivering consistent and valuable training and coaching interventions that enable continuous improvement and revenue growth whilst closing skills gaps.</li><li>Acts as change agent, providing advice, guidance, and support to drive the adoption and entrenchment of best-practice approaches to partner alliances management.<br><br></li></ul><strong>To thrive in this role, you need to have:<br><br></strong><ul><li>Significantly vast strategic thinking ability to develop and execute a comprehensive partner alliances strategy aligned with organizational goals/objectives.</li><li>Significantly vast relationship-building and collaboration ability enabling the establishment and enablement of strategic partnerships with external partners.</li><li>Significantly vast ability to foster trust and manage partner relationships to achieve mutual goals.</li><li>Significantly vast understanding of business development principles and ability to identify and pursue new</li><li>Significantly vast ability to lead and inspire immediate team as well as cross functional teams and influence stakeholders at all levels within the organization.</li><li>Excellent communication skills to articulate complex ideas in a clear and concise manner.</li><li>Significantly vast negotiation and contract management skills to secure favorable terms and conditions in partnership agreements and contracts.</li><li>Significantly vast analytical ability to assess partnership opportunities, evaluate partner performance and make data-driven decisions, includes being able to analyze market data and financial and other reports.</li><li>Significantly vast understanding of the technology industry, including latest trends and emerging technologies and competitive landscapes.</li><li>Significantly vast ability to navigate and thrive in a rapidly changing business environment.<br><br></li></ul><strong>Academic qualifications and certifications:<br><br></strong><ul><li>Bachelor's degree or equivalent in business, computer science, or information technology or a related field.<br><br></li></ul><strong>Required experience:<br><br></strong><ul><li>Significantly vast experience in a similar senior/leadership role, preferably gained within a global technology organization.</li><li>Significantly vast track record of success in building and managing strategic partner alliances.</li><li>Significantly vast experience operationally managing a partner/vendor alliances team.</li><li>Significantly vast go-to-market experience and driving business growth.</li><li>Significantly vast experience in partner alliances management, business development and strategic alliances.</li><li>Significantly vast experience gained within a global technology organization.<br><br></li></ul><strong>Workplace type: <br><br></strong>Hybrid Working<br><br><strong>About NTT DATA<br><br></strong>NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune<br><br>Global 100. We are committed to accelerating client success and positively impacting society through<br><br>responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with<br><br>unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and<br><br>application services. Our consulting and industry solutions help organizations and society move<br><br>confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more<br><br>than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as<br><br>established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each<br><br>year in R&D.<br><br><strong>Equal Opportunity Employer<br><br></strong>NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.<br><br><strong>Third parties fraudulently posing as NTT DATA recruiters<br><br></strong>NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an <strong>@nttdata.com</strong> email address. If you suspect any fraudulent activity, please <em>contact us</em>.
<p>GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.</p><p>Job title: Vaccines Account Manager Work area : UAE Domicile : Dubai Closing date for applications: 16 October 2026 Are you a Vaccine Account Manager who is energized by the challenge of being part of one of the leading pharmaceutical companies worldwide? If so, Vaccine Account Manager role is the one for you to explore. As a Vaccine Account Manager, you will Successfully manage Vaccine Innovative Product/s across the assigned territory/region through engagement with relevant internal & external stakeholders, delivering patient focused detailing tailored for HCPs, ensuring in time availability of products for patients, support product formulary enlisting & ensure expedited access in key accounts. The candidate will also assist Business Unit Manager & FLSL in overseeing successful design & implementation of commercial strategies to deliver performance through End-To-End solutions driven approach to account management.</p><h3><br></h3><h3>Key Responsibilities</h3><p>This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:</p><ul><li>Deliver commercial strategies in a defined territory & offer the appropriate solutions by being a trusted Advisor to HCPs.</li><li>Monitor product performance monthly and recommend required actions through developing and effectively executing a robust territory business plan aligned to commercial sales strategy.</li><li>Support FLSL in specific tasks & driving premium implementation of the annual operational plan, including new campaigns development and roll out based on market needs while securing necessary medical & regulatory approvals.</li><li>Outstanding market intelligence & initiate the forecasting process in alignment with the commercial trade channel and marketing teams to reflect the actual market demand.</li><li>Drive End-To-End patient solutions & tracking to support the product supply process & coordinate with supply chain and commercial trade channel teams to ensure product availability and manage the products shelf-life.</li><li>Work closely with tender team to provide timely feedback on proposed prices, RFQ follow up and overall tender process in coordination with Business Unit Manager.</li><li>Coordinate with market access team to develop & implement access plans of a defined territory to establish a clear access roadmap with the key accounts.</li><li>Conduct frequent effective external meetings and interactions with HCPs to drive disease & product awareness /education.</li><li>Prioritization of efforts & resources through robust market segmentation & targeting of assigned territory to optimize activities.</li><li>Establish long lasting relationship with scientific societies & KEEs to leverage advocacy & support patient care across the region.</li><li>Master implementation of patient focused detailing through excellence in product & disease knowledge with the use of full collaterals.</li><li>Ensure all expenses are maintained within budgets and resources are optimized.</li><li>Work closely with cross Functional team & provide feedback as needed to align on activities and customer insights on regular basis</li></ul><h3>Compliance Responsibilities:</h3><ul><li>Build and maintain compliance knowledge and implement governance processes to ensure that activities take place in adherence to GSK s prevailing codes, policies and procedures and legal requirements.</li><li>Ensure strong business partnerships, with stakeholders to manage issue that may arise, and determine approved courses of action.</li><li>Develop collaborative relationships based on trust, openness, honesty, and transparency.</li><li>Demonstrate authenticity, values, and integrity.</li></ul><h3>Scope:</h3><p>This role is responsible for Vaccine Innovative Product/s in a wider territory/geography while collaborating among other team members to share knowledge and set direction aligned to the commercial plans.</p><h3>Accountability:</h3><ul><li>Drive performance and results through managing territory in adherence to GSK ways of working.</li><li>Develop, agree, and implement area business plan, prioritizing key risks & opportunities per account and optimize resources to maximize results.</li><li>Manage supply & ensuring close follow up with supply team and CTC team on delivery of quantities captured on demand tools until order fulfillment.</li><li>Ensure developing necessary intelligence and vaccination tracking per account to be translated into robust demand forecast in coordination with CTC team.</li><li>Ensure key account expedited access timelines and manage brand enlisting into key account formularies.</li><li>Develop and manage long term collaborative business partnerships with HCPs and key accounts.</li><li>Use awareness of the internal & external environment to identify business/commercial development or other opportunities to drive improved patient access to product portfolio.</li><li>Monitor performance based on Lead KPI s.</li></ul><h3><br></h3><h3>Skills</h3><p>Account Management, Cross-Functional Work, Data to Insights, Digital Fluency, Omnichannel, Scientific Literacy</p><h3><br></h3><p><strong>Desired Candidate Profile</strong></p><h3 style="font-size: 11px;">Why you?</h3><h4>Basic Qualifications</h4><p style="font-size: 11px;">We are looking for professionals with these required skills to achieve our goals:</p><ul style="font-size: 11px;"><li style="font-size: 11px;">University degree in Medical or Pharmacy.</li><li style="font-size: 11px;">Minimum of 3 years experience in the pharmaceutical field.</li><li style="font-size: 11px;">Experience within the Vaccines or the Cardiovascular, Kidney & Metabolic therapy area.</li><li style="font-size: 11px;">Candidate must be in Dubai.</li><li style="font-size: 11px;">Fluent in spoken and written English and Arabic.</li><li style="font-size: 11px;">UAE experience is a must.</li></ul><h4>Preferred Qualifications</h4><p style="font-size: 11px;">If you have the following characteristics, it would be a plus:</p><ul style="font-size: 11px;"><li style="font-size: 11px;">Excellent presentation skills and ability to communicate high quality complicated scientific content.</li><li style="font-size: 11px;">Ability to manage bigger geographical territory with proven record of good performance against agreed KPIs and GSO quality implementation.</li><li style="font-size: 11px;">Well-developed understanding of the CCC cycle and how to manage different stakeholders within supply process including distributor relation and tender process.</li><li style="font-size: 11px;">Well-developed commercial acumen: Including sound business analytics, business case development and commercial modeling.</li><li style="font-size: 11px;">High commitment to ethical values-based management.</li><li style="font-size: 11px;">Highly developed communication and interpersonal skills.</li><li style="font-size: 11px;">Resilient, self-motivated, and persistent, able to meet deadlines and being effective under pressure.</li></ul><p style="font-size: 11px;">Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the cover letter of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. Please note that relocation support cannot be provided; therefore, only candidates who are already based in the indicated territory can be considered.</p>
<strong>Job Description<br><br></strong>Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.<br><br>As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.<br><br>We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.<br><br>If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.<br><br>Let’s build what’s next, together.<br><br>As a Customer Growth Executive, you will own the growth, retention, and overall success of Tier 1 customers. Your mission is to build trusted relationships, deeply understand customer business needs, and drive measurable growth through adoption, cross-sell, upsell, and long-term partnership. This role sits at the intersection of commercial strategy, customer advocacy, and internal coordination.<br><br><strong><strong>Job Description<br><br></strong></strong>Customer Orientation<br><br><ul><li>Build and maintain trusted relationship with assigned (Tier1) clients to achieve overall customer health and growth (regular meetings, share Infobip strategy and roadmap, position Infobip against competitors).</li><li>Serve as a focal point for client when it comes to meeting client’s business and technical expectations (technical escalations, services/product adoption, communicate customer feedback and ideas to Product teams). Coordinate different teams in order to best serve customer.</li><li>Understand client’s structure and processes around choosing/implementing new solutions.</li><li>Meet and exceed quarterly KPIs, to ensure overall business growth for assigned clients (gross profit, margin% and cross-sells as the most important metrics).</li><li>Work closely with Customer Success for existing and future SaaS business.</li><li>In cooperation with CPaaS Registrations, ensure client's account is properly set-up / collaborate with Platform Operations teams to arrange setup which enables client's activities based on agreed business scope (account creation and set-up, route management, sender registration, allowed content filtration setup and maintenance).</li><li>In cooperation with Revenue Assurance, monitor and take actions to minimize health risks (actively involve ensuring financial collections and netting).</li><li>Analyze and forecast client's traffic, take immediate reactions to ensure ongoing business growth, minimize losses, and maximize GP/revenue.<br><br></li></ul>Internal initiatives<br><br><ul><li>Power user, help improve Infobip’s internal tools for account setup, traffic monitoring and troubleshooting (Qlik, SU) by providing constructive feedback and ideas.</li><li>Coordinate internal teams to timely fulfill client's requirements (Customer Success, Sales Engineers, Customer Support, CPaas Registrations, Platform Operations, Customer Analyst, Procurement, Revenue Assurance).</li><li>Update all activities regarding client engagements and opportunities in dedicated tools (SF).</li><li>Influence Infobip’s ever-evolving end-to-end customer experience by grasping and continuously promoting client’s perspective to the internal stakeholders.<br><br></li></ul>Continuous Development<br><br><ul><li>Promote team spirit and nourish critical thinking.</li><li>Help mentor and onboard other team members and newcomers.</li><li>Have an excellent knowledge of Infobip products, platform, and relevant markets.</li><li>Have an excellent knowledge of client`s business and ways they (can) use Infobip.</li><li>Be up to date with industry trends and competition. Stay always on top with competition and latest industry trends.<br><br></li></ul><strong>What Makes You a Strong Fit<br><br></strong><ul><li>Minimum 6 years proven experience in B2B sales, consistently meeting or exceeding quota.</li><li>Fluent in English (mandatory); Arabic is preferred.</li><li>Strong knowledge of industry and technology trends relevant to Infobip: CPaaS, CCaaS, customer engagement and conversational AI — and channels such as (SMS, RCS, WhatsApp, voice, email, Viber and other OTT channels) is an advantage.</li><li>Strong commercial mindset with clear ownership of revenue, margin, and retention metrics</li><li>Ability to navigate complex customer organizations and coordinate multiple internal stakeholders</li><li>Strategic, data-driven, and comfortable forecasting and performance analysis</li><li>Confident communicator and relationship builder at multiple seniority levels <br><br></li></ul><strong>Why you'll love it here<br><br></strong><ul><li>Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.</li><li>Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.</li><li>ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.</li><li>Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.</li><li>Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. </li><li>Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.</li><li>International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. Diversity drives connection <br><br></li></ul><strong>Infobip is built on diverse backgrounds, perspectives, and talents. </strong>We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.<br><br>No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.<br><br><strong>All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity. <br><br></strong>Read more about our hiring process.<br><br>Job Details<br><br>Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.infobip.com/ Job Function: Business Development Company Industry/<br><br>Sector: Other<br><br>What We Offer<br><br><strong>About The Company<br><br></strong>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
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<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br>Graduate Analyst - Capital MarketsJLL Dubai<br>About JLL<p>Jones Lang LaSalle (JLL) is a leading professional services firm specializing in real estate and investment management. Our Capital Markets team provides advisory, transaction, and investment services to institutional investors, developers, and corporate clients across all real estate asset classes. We are committed to delivering exceptional results and shaping the future of real estate investment.</p><br><br>Position Overview<p>JLL is seeking a Graduate Analyst to join our Capital Markets team in Dubai. This is an exceptional opportunity for ambitious recent graduates to begin their career in commercial real estate investment and advisory. You will support senior professionals in executing transactions, conducting market research, and providing analytical support for investment decisions across the Middle East and North Africa (MENA) region.</p><br><br>Key Responsibilities<br><p><b>Market Research and Analysis</b> Conduct comprehensive market research on real estate sectors including office, retail, industrial, hospitality, and residential across the MENA region. Analyze market trends, supply and demand dynamics, rental rates, yields, and investment activity. Prepare market reports, investment briefs, and sector updates for internal teams and clients.</p><br><br><p><b>Financial Modeling and Valuation</b> Build and maintain detailed financial models for property investments, development projects, and portfolio acquisitions. Perform discounted cash flow (DCF) analysis, income capitalization, and comparable sales valuation methodologies. Analyze investment returns including IRR, equity multiples, cash-on-cash returns, and risk-adjusted metrics.</p><br><br><p><b>Transaction Support</b> Assist in the preparation of marketing materials including investment memorandums, offering documents, and pitch presentations. Coordinate due diligence processes including document collection, site visits, and information management. Support deal execution from origination through closing, liaising with legal advisors, valuers, and other transaction parties.</p><br><br><p><b>Client and Investor Relations</b> Prepare presentations and reports for client meetings and investment committee presentations. Maintain investor databases and track capital flows in the regional market. Support business development activities by researching potential clients and preparing capability presentations.</p><br><br><p><b>Property Analysis</b> Conduct property-level analysis including rent roll reviews, lease abstract preparation, and tenant credit assessment. Analyze operating statements, capital expenditure requirements, and asset management strategies. Prepare property tours and site inspection reports.</p><br><p><b>Database Management</b> Maintain transaction databases tracking sales, leasing, and investment activity across markets. Update proprietary research systems with market data, comparable transactions, and property information. Generate data extracts and reports for internal and client use.</p><br><br>Qualifications and Requirements<br><p><b>Education</b> Bachelor's or Master's degree in Finance, Real Estate, Economics, Business Administration, or related field. Recent graduates (within the last 2 years) are encouraged to apply. Strong academic performance with preference for candidates demonstrating quantitative aptitude.</p><br><p><b>Technical Skills</b> Advanced proficiency in Microsoft Excel including financial modeling, scenario analysis, and data manipulation. Strong PowerPoint skills with ability to create professional, visually compelling presentations. Familiarity with financial analysis concepts including NPV, IRR, cap rates, and debt structuring. Knowledge of Argus or similar real estate modeling software is advantageous.</p><br><br><p><b>Analytical Capabilities</b> Strong numerical and analytical skills with attention to detail and accuracy. Ability to synthesize complex information and present findings clearly and concisely. Critical thinking skills with capacity to identify key investment considerations and risks.</p><br><p><b>Communication Skills</b> Excellent written and verbal communication skills in English; Arabic language proficiency is highly advantageous. Ability to prepare clear, professional written materials and presentations. Confident communication style suitable for client-facing situations.</p><br><p><b>Personal Attributes</b> Highly motivated with strong work ethic and commitment to excellence. Team player with collaborative approach and willingness to support colleagues. Ability to work under pressure and manage multiple deadlines simultaneously. Genuine interest in real estate markets, investment, and financial analysis. Professional demeanor with strong business acumen.</p><br><br>What We Offer<br><p><b>Career Development</b> Comprehensive graduate training program covering capital markets fundamentals, financial analysis, and transaction execution. Mentorship from experienced investment professionals and senior advisors. Exposure to high-profile transactions and leading institutional investors. Clear progression pathway toward Associate and senior investment roles. Support for professional qualifications including CFA, MRICS, or MBA programs.</p><br><p><b>Work Environment</b> Dynamic, deal-focused culture working on landmark transactions. Collaborative team environment with exposure to senior leadership. Access to JLL's global research, market intelligence, and transaction platforms. Opportunity to work across multiple asset classes and transaction types.</p><br><p><b>Benefits Package</b> Competitive salary with performance-based bonus potential. Comprehensive benefits including health insurance and wellness programs. Annual leave and benefits in accordance with UAE labor law. Professional development budget for training and certifications.</p><br><br>Application Process<br><p>Interested candidates should submit their CV, cover letter, and academic transcripts through JLL's careers portal or as directed by the recruitment team. Please include details of any relevant internships, academic projects involving financial analysis, or real estate coursework.</p><br><p>Candidates may be required to complete a technical assessment demonstrating financial modeling and analytical capabilities during the interview process.<br></p><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page > I want to work for JLL.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<p>A busy retail environment in Dubai offers an opportunity for a dependable Store Assistant to support daily store activities, assist customers, organize merchandise, and help maintain efficient stock and sales operations.</p>
<p>Key Responsibilities<br />
Assist with the daily opening and closing activities of the store.<br />
Arrange products neatly on shelves, displays, and designated areas.<br />
Receive incoming goods and assist with checking quantities and product condition.<br />
Support stock counting and maintain basic inventory records.<br />
Help with loading, unloading, moving, and organizing merchandise.<br />
Check product labels, prices, and display information.<br />
Assist customers in locating products and provide basic product information.<br />
Support the sales team during busy periods.<br />
Replenish shelves and displays when stock levels are low.<br />
Keep the store, shelves, and storage areas clean and organized.<br />
Assist with packing customer purchases and preparing orders when required.<br />
Report damaged, missing, or incorrectly placed products to the supervisor.<br />
Support stock transfers and movement of goods within the store.<br />
Assist with basic returns, exchanges, and customer requests as instructed.<br />
Follow store procedures, safety guidelines, and company policies.<br />
Perform other routine store-support duties assigned by the supervisor.<br />
Requirements<br />
Previous retail, store, warehouse, or customer-service experience is an advantage.<br />
Freshers are welcome to apply.<br />
Basic English communication skills.<br />
Friendly and helpful approach toward customers.<br />
Physically fit and able to handle merchandise when required.<br />
Good teamwork and communication skills.<br />
Responsible, punctual, and hardworking.<br />
Basic understanding of stock handling and store organization.<br />
Good attention to detail.<br />
Ability to follow instructions and complete assigned tasks efficiently.<br />
Willingness to work shifts, weekends, and holidays when required.<br />
UAE/GCC retail experience is an advantage.</p>
<p>Interested applicants may submit their updated CV to Email: aljamalproject.development@gmail.com</p>
<p><strong>Grandiose</strong> is looking for a proactive and detail-oriented <strong>Performance Marketing Lead (e</strong>Commerce) to support the Digital Marketing function of its online supermarket business.</p><p><br></p><p><strong>Role Purpose:</strong></p><p><br></p><p>The Performance Marketing Lead will be responsible for driving customer acquisition, app growth, retention, reactivation, and online revenue across the company’s eCommerce channels.</p><p><br></p><p>This is a senior individual-contributor role for someone who can independently lead performance marketing activities, manage agencies and budgets, and provide strategic direction, while remaining hands-on in campaign planning, execution, optimization, reporting, and analysis.</p><p><br></p><p>The role is primarily focused on app-driven eCommerce rather than traditional website-led marketing. The successful candidate should therefore have strong experience in mobile app acquisition, app analytics, customer lifecycle marketing, and performance measurement.</p><p><br></p><p>The Performance Marketing Lead will report to the eCommerce Marketing Manager.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Performance Marketing and Customer Acquisition</strong></p><ul><li>Lead paid media campaigns focused on mobile app downloads, new customer acquisition, first orders, repeat purchases, retention, and customer reactivation.</li><li>Plan and execute retargeting campaigns across relevant digital platforms.</li><li>Manage performance-led branding and awareness campaigns that support eCommerce growth.</li><li>Develop audience, channel, bidding, targeting, and campaign optimization strategies.</li><li>Continuously optimize campaigns based on acquisition cost, conversion rate, return on advertising spend, customer lifetime value, and revenue performance.</li><li>Ensure campaigns are structured around clear commercial objectives rather than media metrics alone.</li></ul><p><strong>Mobile App Growth</strong></p><ul><li>Lead app-install and app-engagement campaigns across platforms such as Google, Meta, TikTok, and other relevant channels.</li><li>Work closely with internal teams and agency partners to improve the full customer journey from ad impression and app installation to registration, first order, and repeat purchase.</li><li>Monitor app campaign performance using Firebase, Adjust, and other mobile measurement and attribution platforms.</li><li>Analyze drop-off points across the app acquisition and conversion funnel and recommend improvements.</li></ul><p><strong>Media Planning and Budget Management</strong></p><ul><li>Develop monthly, quarterly, and annual media plans aligned with eCommerce targets and commercial priorities.</li><li>Manage and allocate performance marketing budgets across channels, campaigns, customer segments, stores, and business units.</li><li>Monitor expenditure closely and ensure budgets are used efficiently.</li><li>Prepare forecasts, performance reports, and recommendations for budget reallocation.</li><li>Maintain strong governance over campaign tracking, approvals, invoicing, and agency reconciliation.</li></ul><p><strong>Agency Leadership and Management</strong></p><ul><li>Lead the day-to-day relationship with the performance marketing agency.</li><li>Provide clear campaign briefs, objectives, timelines, budgets, and performance expectations.</li><li>Review campaign structures, targeting, creatives, media plans, reports, and optimization recommendations.</li><li>Challenge the agency when performance, analysis, execution quality, or delivery does not meet expectations.</li><li>Ensure the agency operates as an extension of the internal eCommerce team.</li><li>Conduct regular performance reviews and hold the agency accountable for agreed KPIs and deliverables.</li></ul><p><strong>CRM and Customer Retention</strong></p><ul><li>Work closely with the internal CRM team and CRM agency to develop eCommerce-focused customer lifecycle campaigns.</li><li>Support campaigns across push notifications, email, SMS, WhatsApp, and other relevant CRM channels.</li><li>Develop initiatives targeting customer onboarding, activation, retention, frequency growth, cross-selling, reactivation, and churn prevention.</li><li>Help define customer segments, campaign audiences, offers, and measurement frameworks.</li><li>Ensure paid media, app marketing, CRM, promotions, and commercial activities are aligned.</li></ul><p><strong>Aggregator Platform Advertising</strong></p><ul><li>Independently manage CPC and sponsored advertising campaigns across aggregator and quick-commerce platforms such as InstaShop, Talabat, Deliveroo, Noon, and other relevant marketplaces.</li><li>Manage campaigns related to the company’s stores, products, and internal brands listed on these platforms.</li><li>Monitor campaign budgets, bidding, product visibility, conversion, revenue, and return on advertising spend.</li><li>Coordinate with commercial, operations, and aggregator account-management teams to support platform growth.</li><li>Identify opportunities to improve rankings, visibility, traffic, and sales across aggregator platforms.</li></ul><p><strong>Analytics and Performance Reporting</strong></p><ul><li>Use GA4, Firebase, Adjust, advertising platforms, and internal reporting tools to analyze campaign and customer performance.</li><li>Ensure campaign tracking, attribution, UTM structures, events, and conversion measurements are properly implemented.</li><li>Build clear reports and dashboards covering key performance indicators.</li><li>Translate data into practical recommendations and actions.</li><li>Identify trends, performance gaps, customer behavior patterns, and growth opportunities.</li><li>Work with product, technology, CRM, commercial, and operations teams to improve measurement and performance.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Work closely with the eCommerce Marketing Manager, CRM team, commercial team, product team, technology team, operations team, creative team, and external agencies.</li><li>Support campaign calendars for promotions, product launches, seasonal events, store launches, and brand activities.</li><li>Ensure marketing campaigns are aligned with stock availability, operational readiness, commercial priorities, and customer experience.</li><li>Coordinate with creative teams to ensure campaign assets are delivered on time and meet channel requirements.</li></ul><p><br></p><p><strong>Key Performance Indicators</strong></p><p>The role will be measured against areas including:</p><ul><li>App downloads and cost per install.</li><li>New customer acquisition and customer acquisition cost.</li><li>First-order conversion rate.</li><li>Repeat purchase rate and customer retention.</li><li>Customer reactivation and churn reduction.</li><li>Cost per acquisition and return on advertising spend.</li><li>Campaign revenue and incremental sales.</li><li>App engagement and conversion performance.</li><li>CRM campaign performance.</li><li>Aggregator advertising performance.</li><li>Budget utilization and forecast accuracy.</li><li>Agency delivery quality and accountability.</li><li>Accuracy and quality of tracking, analytics, and reporting.</li></ul><p><br></p><p><br></p><p><strong>Required Experience, Skills & Qualifications:</strong></p><ul><li>Approximately 6–10 years of experience in performance marketing, digital marketing, growth marketing, or customer acquisition.</li><li>Strong hands-on experience managing paid media campaigns across platforms such as Google Ads, Meta Ads, TikTok Ads, and other relevant channels.</li><li>Demonstrated experience in mobile app marketing, app-install campaigns, app engagement, and customer acquisition.</li><li>Experience working in eCommerce, quick commerce, retail, food delivery, marketplaces, consumer technology, or another high-frequency transactional business is strongly preferred.</li><li>Proven experience managing significant media budgets and delivering measurable commercial results.</li><li>Experience managing and directing performance marketing agencies.</li><li>Experience working with CRM, retention, customer lifecycle, or marketing automation teams.</li><li>Experience managing CPC or sponsored advertising campaigns on aggregator or marketplace platforms would be an advantage.</li></ul><p><strong>Technical Knowledge</strong></p><ul><li>Strong understanding of performance marketing principles, including targeting, bidding, attribution, conversion optimization, retargeting, and audience segmentation.</li><li>Working knowledge of GA4, Firebase, and Adjust.</li><li>Good understanding of mobile attribution, app events, deep linking, conversion funnels, and campaign tracking.</li><li>Strong numerical and analytical skills.</li><li>Ability to evaluate campaign performance beyond surface-level metrics.</li><li>Good understanding of CRM channels and customer lifecycle marketing.</li><li>Strong working knowledge of Excel or Google Sheets.</li><li>Familiarity with reporting and visualization platforms would be an advantage.</li></ul><p><strong>Personal Competencies</strong></p><ul><li>Senior enough to independently lead agencies, budgets, planning, and performance discussions.</li><li>Willing and able to remain hands-on with campaign execution, optimization, analysis, and reporting.</li><li>Commercially minded, with a strong focus on revenue, profitability, and customer growth.</li><li>Comfortable challenging agencies and internal stakeholders when required.</li><li>Highly organized and able to manage several campaigns, channels, and priorities simultaneously.</li><li>Strong attention to detail, particularly around budgets, tracking, reporting, and campaign setup.</li><li>Proactive, accountable, and comfortable operating with a high level of ownership.</li><li>Able to communicate performance results clearly to both technical and non-technical stakeholders.</li><li>Collaborative and capable of working across multiple internal functions and external partners.</li></ul><p><br></p><p><br></p><p>This role is not intended for someone who operates only at a strategic or leadership level. The successful candidate must be comfortable personally reviewing campaigns, analyzing performance, managing platform activity, preparing reports, and working directly with agencies on day-to-day execution.</p><p><br></p><p><br></p><p><br></p>
Marketing Executive cum Lead Generator (Real Estate) We are seeking a highly creative and results-driven Marketing Executive with real estate experience to manage content creation, social media, and lead generation. The candidate will be responsible for producing high-quality visual content (photo & video), building a strong online presence, and generating qualified leads for the sales team. Key Responsibilities:Create high-quality real estate content including property photos, videos, reels, and walkthroughs Plan, shoot, and edit content for social media platforms (Instagram, Facebook, Tik Tok, Linked In) Manage and grow all company social media accounts with consistent posting Develop engaging content strategies tailored to the Dubai real estate market Generate and manage leads through social media, campaigns, and digital platforms Handle inbound inquiries and qualify leads before passing to the sales team Coordinate with agents to capture property listings and promotional content Run and optimize digital campaigns (organic & paid) for lead generation Track performance metrics (engagement, reach, leads, conversions) Stay updated on real estate trends, market updates, and social media algorithms <br>Requirements:Minimum 1–3 years of experience in real estate marketing (UAE preferred) Proven experience in content creation (photography & videography) Strong skills in video editing (Cap Cut, Adobe Premiere Pro, Canva, etc.) Hands-on experience managing social media platforms professionally Knowledge of lead generation strategies in real estate Good understanding of Dubai property market is a must Excellent communication and coordination skills Preferred Skills:Experience running Meta (Facebook/Instagram) Ads & Google Ads Basic graphic design skills Creative storytelling ability for property marketing Ability to work independently and meet deadlines