Telesales Jobs in UAE

<ol><li><p>Import Documentation & GRN Management</p></li></ol><ul><li><p>Maintain accurate records in Excel of all original import documents and Bills of Entry (BOE) received from the Logistics and Purchase teams.</p></li><li><p>Coordinate with Logistics to provide original import documents received from the bank, as required.</p></li><li><p>Upon receipt of GRNs from Stores, compile and verify all supporting documents, including <strong>Import Invoice, BOE, Bank Charges, GRN, and PO</strong>.</p></li><li><p>Scan and share complete import documentation with the India Finance team and maintain proper records in the Import Purchase folder.</p></li><li><p>Support the India Finance team with import GRN booking and related documentation.</p></li><li><p>Coordinate with Logistics periodically to obtain and update import shipment status and maintain the shipment tracking records.</p></li></ul><p>2. Import Payables & Overseas Payments</p><ul><li><p>Manage day-to-day import payable activities and ensure overseas supplier payments are processed within agreed timelines.</p></li><li><p>Obtain and track payment requests from the Purchase team through email.</p></li><li><p>Coordinate with Purchase and Logistics to confirm shipment ETAs and arrange payments in accordance with agreed supplier payment terms.</p></li><li><p>Upload payment documents in the DMS for review, approval, and authorization.</p></li><li><p>Process payments through the designated banking platform and share SWIFT/payment confirmation with the Purchase team.</p></li><li><p>Reconcile supplier statements and resolve invoice, payment, and documentation discrepancies.</p></li><li><p>Process import-related Debit Notes and Credit Notes as required.</p></li></ul><p>3. Local Payments & DMS Approval</p><ul><li><p>Support the India Finance team in processing local supplier payments.</p></li><li><p>Review payment vouchers and verify supporting documents, including <strong>Supplier SOA, invoices, and bank beneficiary details</strong>.</p></li><li><p>Process payment approvals through the <strong>Habib Bank online banking portal</strong> before final authorization.</p></li><li><p>Ensure all payment documentation is complete, accurate, and properly approved before processing.</p></li></ul><p>4. Supplier Coordination</p><ul><li><p>Attend and respond to local supplier calls and queries related to invoices, payments, outstanding balances, and payment status.</p></li><li><p>Coordinate with relevant internal departments to resolve supplier payment-related issues.</p></li></ul><p>5. Import Marine Insurance / Declaration</p><ul><li><p>Prepare and submit monthly import marine insurance declarations.</p></li><li><p>Maintain records for imports under applicable <strong>Incoterms, including EXW, FOB, and CFR</strong>.</p></li><li><p>Coordinate with relevant stakeholders to ensure timely and accurate declarations.</p></li></ul><p>6. Goods in Transit Accounting</p><ul><li><p>Prepare the monthly <strong>Goods in Transit (GIT)</strong> records for imported shipments at month-end.</p></li><li><p>Ensure appropriate accounting entries are recorded at month-end and reversed on the first day of the following month.</p></li></ul><p>7. Cheques & Other Payables</p><ul><li><p>Manage cheque payments related to <strong>sales cash reimbursements, rentals, and other assigned payable activities</strong>.</p></li><li><p>Maintain proper documentation and records for all cheque transactions.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Strong understanding of <strong>Accounts Payable and import accounting processes</strong>.</p></li><li><p>Experience in handling import documentation, supplier payments, and reconciliations.</p></li><li><p>Good knowledge of <strong>GRN, PO, BOE, supplier SOA, Debit/Credit Notes, and payment documentation</strong>.</p></li><li><p>Familiarity with banking portals and payment processing.</p></li><li><p>Strong coordination skills with Purchase, Logistics, Stores, and Finance teams.</p></li><li><p>Good Excel and documentation skills.</p></li><li><p>High level of accuracy, attention to detail, and follow-through.</p></li></ol>

<p>Structure: 3-month paid internship (+ commissions) leading to a full-time role based on performance. Location: 100% Remote (Candidates must reside in the UAE with their own valid visa for the internship phase; company visa provided upon full-time transition). We are looking for an organized, tech-savvy Account/Operations Executive to run day-to-day operations. You will be the coordination hub between clients and event staff, manage inquiries end-to-end, communicate with the client, create inquiries, shortlist staff, check staff availability, share shortlisted staff portfolios with the client, and prepare estimates and invoices. Create a database of new staff in various GCC cities. This is a hands-on role for someone who enjoys owning processes, communicates clearly in English and Arabic (Arabic a plus), and is comfortable using AI tools to work efficiently. Full training will be provided. Candidates need to reside within the UAE. </p><p><strong>Key Responsibilities</strong></p><br><p><strong>Client & Inquiry Management</strong></p><ul><li><p>Manage all incoming inquiries and respond promptly and professionally.</p></li><li><p>Follow up with clients and understand their requirements in detail.</p></li><li><p>Prepare accurate inquiries and estimates and generate invoices.</p></li></ul><br><p><strong>Staffing & Event Coordination</strong></p><ul><li><p>Shortlist suitable staff and draft job proposal messages for them.</p></li><li><p>Check staff availability and confirm bookings.</p></li><li><p>Coordinate with staff before, during, and after each event to ensure smooth execution.</p></li></ul><br><p><strong>CRM, Staff & Business Development</strong></p><ul><li><p>Manage the CRM and keep records accurate and current.</p></li><li><p>Conduct market research and expand the database of staff across GCC cities.</p></li><li><p>Reach out to prospects via email, WhatsApp, and calls, explaining our services.</p></li></ul><p><em>Other duties as assigned.</em></p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Fluent English (written & spoken). Spoken/written Arabic is a strong advantage.</p></li><li><p>1–2 years of experience in operations, marketing, or sales.</p></li><li><p>Freshers are welcome to apply.</p></li><li><p>Experience using AI tools and creating AI-generated content.</p></li><li><p>Proficient with Microsoft Word, Excel, and CRM software.</p></li><li><p>Tech-savvy and quick to learn new tools and systems.</p></li><li><p>Strong time-management skills and the ability to juggle multiple priorities.</p></li><li><p>A reliable computer and stable internet connection for remote work.</p></li></ul><br><p><strong>Schedule, Compensation & Benefits</strong></p><ul><li><p><strong>Internship salary: 500 AED per month + 5% profit commission </strong>on directly managed, client-paid invoices.&nbsp;</p></li><li><p><strong>Full-time salary: 1500 AED per month + 5% profit commission </strong>on directly managed, client-paid invoices.&nbsp;</p></li><li><p><strong>Working days: </strong>Monday to Saturday, 10:00 AM – 6:30 PM (Dubai time).</p></li><li><p><strong>Weekly off: </strong>Sundays off.&nbsp;</p></li><li><p><strong>Event weekends: </strong>Occasional part-time work may be required on off weekends when events are scheduled; these holidays will be compensated later with time off.</p></li><li><p><strong>Extended hours: </strong>Extended working hours may be required on event days and during the busy event season.</p></li><li><p><strong>Training: </strong>Full training will be provided for the role.</p></li><li><p><strong>Work setup: </strong>100% remote / work from home within the UAE.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>Responsible for ensuring high levels of customer satisfaction and retention within the CSO Business Services department. This role involves developing and implementing customer success strategies, managing customer relationships, and working closely with cross-functional teams to deliver exceptional service and value. Customer Success Manager plays a key role in understanding customer needs, providing solutions, and driving customer success initiatives.&nbsp;</p><br><br> <br>Job Description <br><ul> <li>Conduct customer feedback surveys and analyze results to inform strategies.</li> <li>Ensure compliance with company policies and industry regulations related to customer success.</li> <li>Organize and lead customer success meetings, workshops, and events.</li> <li>Stay updated with industry trends and best practices in customer success.</li> <li>Develop and deliver training programs for the customer success team.</li> <li>Handle escalated customer issues and resolve them in a timely manner.</li> <li>Foster a positive and collaborative team environment.</li> <li>Prepare and present reports on customer success performance to senior management.</li> <li>Identify and mitigate risks related to customer success operations.</li> <li>Contribute to strategic planning and decision-making to achieve organizational goals.</li> <li>Develop and implement customer success strategies to ensure high levels of customer satisfaction and retention.</li> <li>Build and maintain strong relationships with key customers to understand their needs and provide value-added solutions.</li> <li>Monitor and analyze customer success metrics and key performance indicators.</li> <li>Collaborate with sales, marketing, and product teams to align customer success initiatives with business objectives.</li> <li>Ensure timely and effective resolution of customer issues and escalations.</li> <li>Conduct regular reviews of customer accounts to identify opportunities for upselling and cross-selling.</li> <li>Develop and execute customer success plans to drive customer engagement and loyalty.</li> <li>Manage the customer success budget and allocate resources effectively.</li> <li>Provide regular updates and reports to senior management on customer success activities and performance.</li> <li>Identify and implement process improvements to enhance the customer success function</li> </ul> <br>Job Requirements - Experience and Education <br><ul> <li>Bachelor’s degree in Business Administration, Marketing, or a related field, professional certification in customer success or account management is a plus.</li> <li>7+ years’ experience in customer success, account management, or a related field, with at least 2 years’ experience in a leadership role.</li> <li>Strong understanding of customer success strategies and best practices.</li> <li>Experience in managing and mentoring a team of customer success professionals.</li> <li>Experience in analyzing customer success metrics and providing actionable insights.</li> <li>Proven track record of driving customer satisfaction and retention.</li> <li>Experience in handling escalated customer issues and resolving them effectively</li> </ul> <br>Leadership Behaviors <br>Building Outstanding Teams<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills <br>Leadership Skills<br>Organization &amp; Planning<br>Communication Skills<br>Analytical Skills<br>Problem Solving<br>Time Management<br>Attention To Details<br>Customer Centric<br>Team Collaboration<br>Negotiation Skills<br>Relationship Building<br> </div>

<p>1. Prepare (butchery) raw materials as per the Sales & QA specifications</p><p>2. Ability to identify the bone in meat.</p><p>3. Recording the results wherever necessary.</p><p>4. Cleaning and sanitation of the work table, knife, and equipment before and after each break and product change (usage of Chemicals as per info from Authorized staff).</p><p>5. Proper labelling at all stages of process, Storage & Transfer.</p><p>6. Temperature control of the product throughout the process.</p><p>7. Report the pest sighting and any evidence of physical, chemical or biological hazards associated with the product.</p><p><strong>Desired Candidate Profile</strong></p><p>Should have at least 2 years Butchery experience and speed to work in commercial production facility.</p><p>Team coordination skills</p>

<p><strong>Key Responsibilities</strong></p><ul><li><strong>Financial Record Maintenance</strong></li></ul><p>o Maintain accurate financial records in compliance with banking regulations and internal policies.</p><p>o Record day-to-day transactions including deposits, withdrawals, transfers, and loan disbursements.</p><ul><li><strong>General Ledger Management</strong></li></ul><p>o Manage and reconcile the bank&#x27;s general ledger accounts.</p><p>o Monitor daily journal entries, adjustments, and closing entries.</p><ul><li><strong>Bank Reconciliation</strong></li></ul><p>o Reconcile internal records with bank statements regularly.</p><p>o Investigate and resolve discrepancies promptly.</p><ul><li><strong>Regulatory Compliance</strong></li></ul><p>o Ensure timely and accurate filing of regulatory reports to central banks or financial authorities</p><p>o Assist in internal and external audits and compliance reviews.</p><ul><li><strong>Accounts Payable & Receivable</strong></li></ul><p>o Handle payments to vendors, staff reimbursements, and client-related transactions.</p><p>o Monitor receivables from clients and partners, ensuring timely collection.</p><ul><li><strong>Financial Reporting</strong></li></ul><p>o Assist in the preparation of monthly, quarterly, and annual financial statements.</p><p>o Support budgeting and forecasting processes for the finance department.</p><ul><li><strong>Loan and Interest Accounting</strong></li></ul><p>o Track and record interest income and expense on loans, advances, and deposits.</p><p>o Monitor provisions for bad debts and non-performing assets.</p><ul><li><strong>Coordination with Branches & Departments</strong></li></ul><p>o Liaise with other branches and internal departments to ensure smooth financial operations and reporting consistency.</p><ul><li><strong>Invoice Processing</strong></li></ul><p>o Review, verify, and process incoming invoices for accuracy, approvals, and appropriate documentation.</p><p>o Match invoices with purchase orders and payment terms.</p><ul><li><strong>Vendor Management</strong></li></ul><p>o Maintain up-to-date vendor records and contact information.</p><p>o Respond to vendor inquiries and resolve discrepancies or payment delays.</p><ul><li><strong>Payment Processing</strong></li></ul><p>o Schedule and prepare payments via, cheques, or online banking platforms.</p><p>o Ensure timely and accurate disbursement of vendor and service provider payments.</p><ul><li><strong>Expense Verification</strong></li></ul><p>o Validate employee reimbursement claims, travel expenses, and utility bills according to company policy.</p><p>o Ensure all payments are supported with proper documentation and approvals.</p><ul><li><strong>Reconciliation</strong></li></ul><p>o Reconcile accounts payable transactions and maintain the accounts payable ledger.</p><p>o Assist in monthly closing activities and reconcile vendor statements.</p><ul><li><strong>Reporting</strong></li></ul><p>o Generate regular reports on accounts payable aging, outstanding payables, and cash outflows.</p><p>o Support audit and internal review processes with documentation and reports.</p><ul><li><strong>Bank Coordination</strong></li></ul><p>o Liaise with the bank’s finance department or partner banks for fund transfers and payment confirmations.</p><p>o Monitor cash position to ensure adequate liquidity for payables.</p><br/><br/><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>Bachelor’s degree in accounting, Finance, or related field.</p></li><li><p>5 – 8 UAE years of accounting/finance experience, including work in FMCG / manufacturing / fast‑moving goods sectors.</p></li><li><p>Familiarity with UAE tax laws / VAT regulations.</p></li><li><p>Proficiency in ERP/accounting software (e.g. SAP B1, Oracle or other FMCG‑relevant systems).</p></li><li><p>Advanced Microsoft Excel skills (e.g. pivot tables, lookups, data analysis).</p></li><li><p>Strong analytical thinking and problem‑solving skills.</p></li><li><p>Good communication (written & verbal), ability to interact with cross‑functional teams (sales, operations, procurement) and senior management.</p></li><li><p>Attention to detail, ability to work under tight deadlines, high accuracy.<br><br></p></li></ul>

Head of Retail | Dubai Location: Dubai Compensation: AED 50,000 per month + benefits<br>A leading food retail business is entering an exciting phase of growth and transformation and is seeking a Head of Retail to drive the performance and evolution of its retail business across stores and digital channels.<br>This is a high-impact leadership role, with responsibility for shaping the overall retail strategy while ensuring strong execution across a multi-site supermarket network. The role will bring together commercial performance, operational excellence, customer experience and omnichannel growth, with a clear focus on building a more efficient, profitable and scalable retail business.<br>The successful candidate will have a strong understanding of supermarket operations and grocery retail, with the commercial mindset to drive sales and profitability and the operational discipline to improve productivity, availability, inventory and cost efficiency.<br>Experience in building high-performing teams and leading retail transformation will be important, as will a strong understanding of the evolving relationship between physical stores and e-commerce.<br>We are looking for a senior retail professional with a proven track record in multi-site supermarket, grocery or food retail operations, ideally with experience across the UAE/GCC and meaningful exposure to P&L ownership, omnichannel retail and e-commerce.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a&nbsp;sustainable&nbsp;economy where everyone can prosper. We support a wide range of digital payments choices, making transactions&nbsp;secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Network Analyst<br>Job Overview: Develops product strategies and roadmaps to execute to ensure maximum penetration of market segments. Manages and maintains existing product lines on an on-going basis, including partner management. Conducts opportunity assessments on new ideas and concepts. Provides design specifications for product enhancements to Product Development. Defines business and technical requirements, and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms. <br>Role • Monitor product performance, provide feedback, define or approve/disapprove change control processes, and manage vendor relationships • Coordinate with customer teams, customers and third parties to develop product strategies and possible enhancements of existing product offerings • Develop and implement programs and initiatives using the Go-To-Market process to increase card issuance in both established and emerging markets • Engage in idea generation, concept validation, business case development, and in some instances financial modeling and planning • Execute business plans which promote the value and profitability of MasterCard acceptance • Enhance the development and design of product-marketing strategy from product decision through product life cycle • Coordinate the execution of advertising, promotional, and sales programs to meet objectives <br>Education: • Bachelor’s degree in business or equivalent work experience <br>All About You • 5-8 years prior related work experience with at least two years of management experience desirable • Extensive experience in new product development • Must have strong business/market/financial analysis and project management skills Skills/ Abilities: • Ability to interact and coordinate effectively with internal and external business partners • Business Acumen with the ability to provide solutions that drive positive results to the customer and MasterCard • Self motivated with a proven track record of delivering success while operating within a team Work Conditions: • Some travel required • General office environment<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.</p><br><p>Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.</p><br><p>SALARIES AND BENEFITS</p><br><ul><li>Competitive Salary</li><li>Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>Vacation tickets /benefits provided by the hotel</li><li>Medical Insurance Provided</li></ul><br>Job Description<br><br><ul><li>Read daily events, to acknowledge any VIP’s arrivals.</li><li>Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked</li><li>Present children's menus when appropriate, and describe specials and alternative cuisine</li><li>Serve and clear food and beverage items in an unobtrusive and professional manner</li><li>Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures</li><li>Carry trays, bus and reset tables with linen, china, glass and silver</li><li>Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved</li><li>Follow cash and credit card procedures according to the guidelines of the accounting department</li><li>Maintain a clean, neat and orderly restaurant throughout service</li><li>Polish silver, refill salt, pepper and sugar, creamers, etc</li><li>Ensure that work station is stocked with appropriate condiments at all times</li><li>Report any guest comments regarding food and beverage to manager</li><li>Conscientious handling and maintenance of operating equipment</li><li>Learn and adhere to safety, sanitation and hygiene policies</li><li>Maintain good working relationships with colleagues, and all other departments</li><li>Maintain complete knowledge of all F&amp;B services, outlets and hotel services/features</li><li>Perform opening/closing side duties as assigned and set all tables according to standards</li><li>Report to manager any kinds of deviation from set standard and procedures</li><li>Ensure that all service and storage areas are kept safe and clean</li><li>Help minimize waste, neglect, breakages and mishandling of supplies and equipment</li><li>Carry out light cleaning and maintenance of the outlet</li><li>Assist other Food &amp; Beverage Outlets in their operations during peak hours if needed</li></ul><br>Qualifications<br><br><ul><li>Secondary education</li></ul><p><strong>EXPERIENCE</strong></p><br><ul><li>Minimum 1-year food and beverage serving experience</li><li>Previous public contact and/or cashiering experience</li><li><strong>Additional foreign language is an asset (Russian)</strong></li></ul> </div>

<p>The Assistant Warehouse Manager supports the Director – Supply Chain in overseeing all warehouse operations across UAE. The role ensures efficient receipt, storage, picking, packing, and dispatch of goods while maintaining high standards of safety, inventory accuracy, and compliance with ISO 9001, HSE, Dubai Municipality, Civil Defense, and related regulations. The post holder also coordinates device management, e-commerce fulfilment, and customer service activities, driving operational excellence and continuous improvement. DUTIES & RESPONSIBILITIES Strategic Warehouse Management • Supervise warehouse operations, aligning with company policies and vision. • Assist in developing warehouse layouts for space optimization. • Ensure smooth receiving, warehousing, and distribution functions. • Enforce SOPs, policies, and compliance with all relevant legislation. Inventory & Operations Management • Maintain accurate inventory records through ERP and cycle counts. • Oversee inbound/outbound activities, ensuring FIFO/FEFO practices. • Address slow-moving, obsolete, and expired inventory. • Coordinate with procurement for optimal stock levels. Device & Asset Management • Oversee storage and handling of devices (dispensers, diffusers, sanitizers, etc.). • Support in-house repair/maintenance operations. • Ensure availability of device parts and supervise proper disposal/write-offs. People & Performance Management • Support recruitment, training, and supervision of warehouse staff. • Assign daily tasks, monitor performance, and provide feedback. • Ensure compliance with labour laws and HSE requirements. Warehouse Maintenance & Safety • Maintain clean, organized, and safe facilities. • Conduct regular inspections and ensure equipment maintenance. • Implement corrective actions from audits and safety checks. Compliance & Auditing • Ensure full adherence to ISO, HSE, Dubai Municipality, DIC, and Civil Defense standards. • Prepare for and support internal and external audits. E-commerce & Customer Service Support • Coordinate e-commerce order fulfilment and product returns. • Liaise with marketing to address slow-moving/expiring stock. • Support sales and customer service teams in resolving delivery-related issues. ERP & Reporting • Maintain ERP/WMS accuracy for warehouse data. • Generate reports on KPIs (order accuracy, inventory turnover, OTIF, stock aging). • Provide insights and recommendations for process improvement. Continuous Improvement • Identify opportunities for cost savings, efficiency gains, and process optimization. • Stay updated with industry trends and implement best practices.</p><p>Academic Qualifications • Minimum: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field. • Preferred: Master’s degree or certifications (CIPM, CSCP, CLTD). Years of Experience • Minimum 7–10 years in warehouse/distribution management. • At least 3 years in a supervisory or managerial role. Nature of Experience • FMCG and/or chemicals trading warehouse operations. • ERP/WMS operations, compliance with ISO & HSE standards. • Team leadership across multi-shift, high-volume environments. Other Skills / requirement • Strong leadership, organizational, and problem-solving skills. • Proficiency in ERP (SAP, Oracle, MS Dynamics, or Business Central) and MS Office. • Excellent written and verbal communication in English; Arabic is an advantage. • Ability to work under pressure, including weekends/holidays as needed.</p>

Are you the person who can bridge the gap between business process and technical execution in an ERP environment? We're looking for an experienced D365 Finance & Operations Administrator to support, maintain, and continuously improve our ERP landscape. This isn't just a support role — it's a chance to drive real digital transformation using Microsoft technologies across Warehouse Management, Supply Chain, Finance, and Business Intelligence.???? What you'll do:Provide functional & technical support across D365 F&O modules Manage user roles, security, workflows, and system parameters Support Warehouse Management, Inventory, Procurement, Sales, Finance & Supply Chain Build dashboards and semantic models in Power BI & Microsoft Fabric Write and optimize SQL queries, manage Data Entities & DMFSupport integrations between D365 and CRM, banking, e-commerce & third-party apps Drive automation, process improvement, and explore Microsoft Copilot / AI initiatives✅ What you bring:5-8+ years of ERP experience, with 3+ years supporting D365 F&OStrong Warehouse Management (WMS) implementation/support background Hands-on experience with SQL, Microsoft Fabric, and Power BIBonus points for food distribution, FMCG, logistics, or retail industry experience A problem-solver's mindset with strong communication and training skills If you're passionate about ERP systems, love solving business challenges with technology, and want to be part of a team driving digital transformation — we'd love to hear from you.

CRM Manager Role Description We are seeking a strategic and customer-focused CRM Manager to oversee customer relationship management initiatives and strengthen engagement across the customer lifecycle. The role involves developing CRM strategies, optimizing customer journeys, managing customer data, and coordinating campaigns designed to improve retention, satisfaction, and business performance. Key responsibilities include maintaining CRM processes and data quality, analyzing customer behavior and engagement trends, developing targeted communication strategies, monitoring campaign performance, and collaborating with marketing, sales, and customer service teams. The successful candidate will use customer insights and data-driven analysis to identify opportunities, improve engagement, and support long-term relationship development. Strong analytical thinking, project coordination, communication, and attention to detail are essential. Qualifications• Strong understanding of CRM principles and customer lifecycle management• Excellent analytical and data interpretation skills• Strong communication and stakeholder management abilities• Ability to develop structured customer engagement strategies• Familiarity with CRM platforms, customer databases, and reporting tools• Strong organizational and project management skills• Ability to interpret customer behavior and performance metrics• Detail-oriented approach to data quality and process management• Strong problem-solving and decision-making abilities• Ability to collaborate effectively across multiple teams• Professional, proactive, and commercially focused mindset

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>As an integral part of beOnd’s Marketing team, you will be responsible for executing beOnd’s digital marketing strategy, with a focus on managing channels and campaigns which enhance and optimise awareness and conversion.<br> You will also assist the VP Brand &amp; Marketing in delivering beOnd’s overall marketing strategy in support of the company’s global network expansion.<br> Duties and Responsibilities: Manage the day-to-day operations of beOnd’s marketing strategy, with a focus on digital initiatives: Design, implement, and manage performance marketing campaigns (PPC, display, social, programmatic, etc.<br>) that drive direct website bookings.<br> Manage and optimise multiple owned and third party channels (Google Ads, Facebook, Instagram, LinkedIn OTAs etc.<br>) to increase traffic and boost conversions.<br> Create and optimise paid and organic social campaigns, ensuring they are on-brand and effectively reaching target audiences.<br> Collaborate with Commercial, IT and Brand teams to integrate digital marketing strategies with overall business goals, focusing on optimising the user journey on beOnd’s digital platforms to maximise booking conversions.<br> Use analytics tools to monitor, measure, and report on the effectiveness of digital marketing campaigns and social media activities, making data-driven decisions to optimise performance.<br> Assist the Head of Marketing in executing other marketing deliverables in support of current and new routes and targeting both direct customers and trade partners.<br> Monitor and manage online brand reputation, providing guidance on responses to customer inquiries and feedback across social media platforms.<br> Gather customer insights and sentiment from digital and social media channels to educate internal stakeholders and inform broader marketing and commercial strategies.<br> Stay updated with digital marketing trends, social media tools, and emerging technologies to continuously improve and expand digital marketing efforts.<br> Competencies: Mature and articulate, with excellent communication and interpersonal skills and proven track record in building effective working relationships with cross-functional teams and senior stakeholders.<br> A self-starter with strong project management and organisational skills, experienced in multitasking and juggling a complex workload.<br> Resilient and hands-on, with a high degree of flexibility and adaptability to shift focus, and a collaborative spirit to support priorities as needed in a dynamic start-up environment.<br> Sound analytical and reporting skills to assess effectiveness and ROI of digital campaigns.<br> Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.<br> 7+ years of experience in digital marketing, with a proven track record in managing digital channels.<br> Proficiency in digital marketing tools and platforms, including CRM software, Google Analytics, SEO tools, and social media management tools.<br> Solid understanding of digital marketing integration into overall marketing and sales strategies.<br> Strong background in content creation, copywriting, and visual storytelling, with the ability to craft compelling messages tailored to various digital platforms.<br> Knowledge of the latest digital marketing trends, online consumer behavior, and digital technology developments.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Black Pearl is recruiting a highly organised and customer-focused Sports Academy Programmes Coordinator for a premium sports, fitness and family leisure facility in Abu Dhabi.The successful candidate will coordinate the daily administration and operation of multiple academy programmes while supporting participants, parents, coaches, programme managers and internal departments.KEY RESPONSIBILITIESCoordinate the administration and daily operation of academy programmes.Manage participant enquiries, registrations, enrolments, transfers, cancellations and waiting lists.Maintain accurate participant, parent, attendance, assessment and programme records.Coordinate class schedules, programme calendars, venue requirements and operational resources.Support programme managers with coach schedules, staffing information and timetable changes.Communicate programme schedules, fees, policies and operational updates to parents and participants.Support the onboarding and orientation of new participants and families.Monitor participant attendance, progression, retention, programme occupancy and capacity.Prepare operational reports and support the monitoring of programme KPIs.Use CRM, booking, scheduling and reporting systems accurately.Maintain data integrity and confidentiality across all participant and company records.Coordinate programme changes while minimising disruption to customers.Assist with competitions, showcases, holiday camps, workshops, open days and community activities.Coordinate with schools, suppliers and other external stakeholders when required.Work closely with Programme Managers, Membership Sales, Marketing, Member Experience, Human Resources and Operations.Support promotional campaigns, participant-acquisition initiatives and cross-programme referrals.Help identify opportunities to improve programme occupancy, retention and customer lifetime value.Respond professionally to participant and parent concerns.Escalate safeguarding, operational or customer concerns appropriately.Support health and safety documentation, risk assessments and equipment checks.Review administrative systems and recommend improvements to service, efficiency and reporting.RequirementsTo be considered for this role, you need to meet the following criteria:Bachelor's degree in Business Administration, Sports Management, Physical Education, Leisure Management, Marketing, Events Management or a related discipline.A relevant diploma in Business, Office or Sports Administration may also be considered.At least three years of experience in programme coordination, operations, administration, customer service or business support.Previous experience coordinating children's programmes, sports academies, leisure activities or educational programmes.Experience coordinating multiple programmes, schedules or projects simultaneously.Experience handling bookings, customer enquiries and participant administration.Experience using CRM, booking or scheduling platforms.Advanced proficiency in Excel, Word, Outlook and PowerPoint.Strong reporting, data-analysis and organisational skills.Excellent written and verbal communication skills.Ability to communicate patiently and professionally with children and parents.PREFERREDCustomer service, project-management or business-administration qualification.First Aid and CPR certification.Experience organising competitions, camps, workshops or community events.Background in a sports academy, fitness facility, leisure centre, education provider, hospitality business or children's activity organisation.HOW TO APPLYApply through www.blackpearlconsult.com or email info@blackpearlconsult.com with the subject line:Application - Sports Academy Programmes Coordinator - Abu DhabiOnly shortlisted candidates will be contacted. Black Pearl does not charge candi<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">PREFERRED<br> <br> Customer service, project-management or business-administration qualification.<br> First Aid and CPR certification.<br> Experience organising competitions, camps, workshops or community events.<br> Background in a sports academy, fitness facility, leisure centre, education provider, hospitality business or children's activity organisation.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role Driven Properties is looking for a talented and creative Photographer &amp; Videographer to join our Marketing team in Dubai.<br> This role is responsible for producing high-quality visual content that showcases our luxury residential and commercial properties across digital and print platforms.<br> The ideal candidate has a strong eye for composition, lighting, storytelling, and branding, with experience creating engaging photography and video content for the real estate industry.<br> You will work closely with our marketing team and sales agents to produce content that enhances our brand and drives property enquiries.<br> Key Responsibilities Capture high-quality photography and videography of residential, commercial, and off-plan properties.<br> Produce engaging property walkthrough videos, cinematic reels, and social media content.<br> Edit and retouch photos using Adobe Lightroom and Photoshop.<br> Edit videos using Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, or similar software.<br> Operate drones for aerial photography and videography where required (if licensed).<br> Collaborate with the Marketing team to develop creative concepts and visual campaigns.<br> Ensure all visual content aligns with Driven Properties' brand standards.<br> Manage and maintain photography, videography, lighting, and audio equipment.<br> Organise, archive, and maintain digital media files.<br> Stay up to date with industry trends, social media content formats, and emerging photography and videography techniques.<br> Manage multiple shoots and deliver high-quality content within agreed deadlines.<br> What We Offer Opportunity to join one of Dubai's leading real estate brokerages and work alongside a dynamic, collaborative marketing team.<br> Exposure to luxury residential and commercial real estate projects across Dubai.<br> Ongoing training, mentorship, and opportunities for professional development.<br> Competitive salary and excellent career progression opportunities based on performance.<br> How to Apply If you're passionate about creating exceptional visual content and believe you have the creativity and technical skills to excel in this role, we'd love to hear from you.<br> Please submit your CV along with a portfolio showcasing your photography and videography work.<br> Applications without a portfolio will not be considered.<br> If available, please also include links to your showreel, website, or social media channels featuring your work.<br> Proven experience as a Photographer &amp; Videographer, preferably within the real estate, architecture, hospitality, or luxury lifestyle industry.<br> Strong portfolio demonstrating professional photography and video production work.<br> Proficiency in Adobe Creative Suite, including Lightroom, Photoshop, and Premiere Pro (or equivalent editing software).<br> Experience creating short-form social media content for platforms such as Instagram, TikTok, and YouTube.<br> Strong understanding of composition, lighting, colour grading, framing, and visual storytelling.<br> Ability to work independently while managing multiple projects in a fast-paced environment.<br> Excellent organisational, communication, and time management skills.<br> Valid UAE driving licence is required, as the role involves travelling to multiple property locations across Dubai.<br> Drone licence (GCAA) is an advantage but not essential.<br></span> </div>

<p>*Job Summary* The Customer Service Team Leader is responsible for leading the customer service team to ensure exceptional customer experience while maintaining efficient shipment coordination and communication. This role oversees daily customer service operations, develops team performance, resolves escalated customer issues, and works closely with internal departments to ensure timely and accurate service delivery. *Key Responsibilities* 1. Team Leadership • Lead, supervise, train, and mentor the customer service team. • Allocate daily tasks and monitor workload distribution. • Conduct weekly performance reviews and provide coaching and feedback. • Set departmental KPIs and ensure achievement of performance targets. • Foster a positive, collaborative, and customer-focused work environment. 2. Customer Relationship Management • Build and maintain strong, long-term relationships with customers. • Ensure prompt and professional responses to customer inquiries. • Handle escalated customer complaints and implement effective resolutions. • Maintain high levels of customer satisfaction and retention. 3. Operational Management • Oversee shipment tracking and ensure customers receive timely status updates. • Coordinate with operations, customs clearance, transport, warehouse, and overseas agents to ensure smooth shipment movement. • Monitor shipment exceptions and ensure immediate corrective action for delays, damages, or service disruptions. • Ensure all customer requests are handled within agreed service levels. 4. Process Improvement • Review existing customer service processes and identify opportunities for improvement. • Implement new procedures to improve operational efficiency and service quality. • Standardize customer communication and reporting formats. • Drive continuous improvement initiatives within the department. 5. Reporting and Documentation • Prepare weekly and monthly customer service performance reports. • Analyze customer feedback, complaints, and service metrics. • Maintain accurate records of customer communications, shipment updates, and service issues. • Present performance reports and improvement plans to management. 6. Cross-Functional Coordination • Work closely with Operations, Sales, Finance, Customs Clearance, and Warehouse teams. • Ensure smooth communication between departments to achieve customer requirements. • Support internal teams in resolving operational challenges affecting customer satisfaction. • Participate in departmental meetings and operational planning. 7. Compliance and Quality • Ensure compliance with company policies, SOPs, customer requirements, and applicable industry regulations. • Maintain confidentiality of customer and company information. • Support internal audits and quality management initiatives. • Promote adherence to service quality standards and best practices.</p><p>Qualifications • Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field. • 3–5 years of experience in customer service within the freight forwarding or logistics industry. • Minimum 1–2 years of experience leading a customer service team. Skills & Competencies • Excellent leadership and people management skills. • Strong customer relationship management abilities. • Excellent verbal and written communication. • Problem-solving and decision-making skills. • Knowledge of freight forwarding operations (Air, Sea, and Land Freight). • Strong organizational and time management skills. • Ability to work under pressure and manage multiple priorities. • Proficiency in Microsoft Office and logistics software (e.g., Fresa or similar ERP systems).</p>

We are seeking an experienced and results-driven Warehouse Manager FOR OUR CLIENT IN ABU DHABI to oversee the day-to-day operations of our warehouse facility in the PPE industry. The ideal candidate will bringstrong leadership, hands-on inventory expertise, and SAP system proficiency to ensure efficientstorage, handling, dispatch, and compliance of PPE products (safety equipment, protective gear,etc.).<br>Key Responsibilities• Plan, organize, and monitor daily warehouse operations including receiving, storage,picking, packing, and dispatch of PPE materials.• Manage inventory accuracy through regular stock audits, cycle counts, andreconciliation using SAP.• Ensure timely order fulfillment and coordinate with sales, procurement, and logisticsteams to meet delivery timelines.• Lead, train, and supervise warehouse staff (supervisors, pickers, packers, loaders) tomaintain productivity and discipline.• Implement and enforce warehouse safety protocols, especially critical given the PPEproduct handling environment.• Optimize warehouse layout and space utilization for efficient material flow.• Monitor and control warehouse costs, including labor, storage, and transportationexpenses.• Maintain compliance with quality standards, statutory regulations, and company SOPs.• Handle vendor and transporter coordination for inbound/outbound logistics.• Prepare and present MIS reports, KPIs, and inventory dashboards to management.• Drive continuous improvement initiatives (5S, Lean warehousing, process automation).• Resolve operational bottlenecks and escalate issues proactively.• Ensure proper documentation for GRN, dispatch, returns, and stock transfers within SAP.

Receptionist (European Languages Preferred)<br>Location: Dubai, UAE<br>Company Description:La Foret Real Estate stands as a premier luxury real estate brokerage headquartered in Dubai. We empower investors and homeowners with bespoke property solutions. Whether acquiring, selling, or managing assets, our expert team ensures every transaction is seamless, strategic, and rewarding.<br>We are looking for a professional and well-presented Receptionist to join our growing real estate team. The ideal candidate should have excellent communication and organizational skills, provide exceptional customer service, and create a positive first impression for clients and visitors.<br>Responsibilities Welcome clients and visitors in a professional manner. Answer and direct phone calls and emails. Manage meeting room bookings and office appointments. Handle incoming and outgoing correspondence and deliveries. Maintain a clean and organized reception area. Provide administrative support to different departments. Assist with office supplies and general office coordination. Support the sales team with basic administrative tasks when required.<br>Requirements Previous experience as a Receptionist, Front Desk Officer, or in a similar customer service role. Excellent verbal and written English communication skills. European language speaker preferred (e.g., French, German, Italian, Spanish, Portuguese, Dutch, or other European languages). Professional appearance and positive attitude. Strong organizational and multitasking skills. Proficiency in Microsoft Office (Word, Excel, Outlook). Experience in the Dubai real estate industry is an advantage.