Ticket Agent Jobs in UAE
21239 Jobs Found
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<p><strong>Job Scope:</strong></p><br><p>•To display a friendly, helpful and cheerful attitude while communicating effectively with our Guests and fellow Colleagues in order to support Miral Strategy and Values<br>•To represent and promote Miral in a positive manner at all times in order to maintain a professional brand image to all concerned stakeholders<br>•To help achieve Department and Company objectives, action plans and key performance indicators<br>•To enforce and adhere to all UAE laws, Health, Safety & Environmental policies, industry and company rules and regulations, reporting any safety concerns or incidents to management in order to minimize risk and maintain a clean safe and hygienic environment for all Guests and Colleagues<br>•To adhere to all emergency procedures, ensuring Guest safety and participate in an evacuation if necessary<br>•To be responsible in preparing, portioning, and garnishing foods in order to ensure that methods of cooking and garnishing and sizes of portions are as prescribed<br>•To assume responsibility of the section in order to replace the Chef De Partie during his absence<br>•To receive and examine foodstuffs supplies required for menu<br>•To perform all the tasks and duty assigned from the Chef de Partie<br>•To report any product overconsumption in order to monitor spoilage and wastage<br>•To ensure that the place of work and surrounding area is kept clean in order to maintain it organized at all times</p><br><p><strong>Job Essential:</strong></p><br><p>•Higher Secondary or equivalent<br>•1-2 years’ experience in the same role or 2 years’ experience as Commis I in a five star hotel or similar<br>•Ability to learn quickly<br>•Ability to work under pressure<br>•Ability to work well with others as a team member<br>•Able to spend long hours standing if required<br>•Clear understanding of both written and spoken English<br>•Efficient team player<br>•Good attention to detail<br>•Flexibility</p><br><p><strong>Job Desirables:</strong></p><br><p>•Professional kitchen apprenticeship or chefs training course and previous experiences in quality establishments along with good culinary skills<br>•3-4 years’ experience<br>•Ability to develop good working relationships with Colleagues, management<br>•Self-Motivated and wants to get the job done</p><br><br>Miral Experiences </div>
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<strong>Job Summary</strong><p>The Fire Truck Driver Operator safely drives fire appliances and associated equipment to support fire and emergency response across the organisation’s sites. You will complete daily vehicle checks, attend incident scenes, support firefighting and rescue activities as directed, and assist with routine maintenance, cleaning and equipment stowage. Working within a multi-disciplinary team, you will maintain compliance with road and safety regulations and contribute to training, exercises and continuous improvement.</p><br><br><strong>Key Responsibilities</strong><ul><li><p><strong>Vehicle Operation & Driving</strong></p><br><br><ul><li><p>Drive fire appliances and ancillary vehicles safely and lawfully to and from incidents, exercises and station duties</p><br><br></li><li><p>Use defensive driving techniques and follow road traffic legislation and emergency driving policies</p><br><br></li><li><p>Operate pumps, ladders and ancillary equipment during operational duties</p><br><br></li></ul></li><li><p><strong>Pre-shift Checks & Maintenance</strong></p><br><br><ul><li><p>Complete pre- and post-shift vehicle and equipment checks, record findings and report defects</p><br><br></li><li><p>Support routine maintenance, cleaning and minor servicing to keep equipment in readiness</p><br><br></li><li><p>Ensure correct stowage and inventory of firefighting and rescue equipment</p><br><br></li></ul></li><li><p><strong>Operational Support & Response</strong></p><br><br><ul><li><p>Support firefighting, rescue and other emergency tasks as directed by the incident commander or senior crew</p><br><br></li><li><p>Operate and assist with pumps, hose reels, lighting and other appliance-mounted systems under supervision</p><br><br></li><li><p>Assist with scene safety, traffic management and casualty support where appropriate</p><br><br></li></ul></li><li><p><strong>Health, Safety & Compliance</strong></p><br><br><ul><li><p>Follow health and safety policies, safe systems of work and PPE requirements</p><br><br></li><li><p>Meet regulatory and organisational requirements for inspections, maintenance records and driver qualifications</p><br><br></li><li><p>Report incidents, near misses and vehicle defects promptly and support investigations</p><br><br></li></ul></li><li><p><strong>Training & Professional Development</strong></p><br><br><ul><li><p>Attend training, drills and competency assessments for driving and operational support tasks</p><br><br></li><li><p>Maintain required driver licences, endorsements and medical fitness to drive heavy emergency vehicles</p><br><br></li><li><p>Share knowledge and learn from exercises and incidents</p><br><br></li></ul></li><li><p><strong>Administration & Reporting</strong></p><br><br><ul><li><p>Complete vehicle logbooks, defect reports and operational records accurately and on time</p><br><br></li><li><p>Support rostering and availability records and communicate changes promptly</p><br><br></li><li><p>Provide requested input to performance and fleet management information</p><br><br></li></ul></li></ul><strong>Requirements</strong><p><strong>Education & Qualifications</strong></p><br><br><ul><li><p>Full UAE driving licence with the appropriate category for the appliance and any required vocational licences or endorsements</p><br><br></li><li><p>Relevant vocational training or certificates in appliance operation or pump operation desirable</p><br><br></li></ul><p><strong>Experience</strong></p><br><br><ul><li><p>Previous experience in fire, rescue, emergency services or similar environments advantageous</p><br><br></li><li><p>Demonstrable track record of safe driving and working under operational pressure preferred</p><br><br></li></ul>
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<p>Sales Manager - MICE</p><p>Location: Abu Dhabi, United Arab Emirates</p><p>Salary: Market related</p><p> </p><p>Our client is an awarding winning Hotel offering luxury rooms, hosting bespoke events with style, popular restaurants, and F&B outlets.</p><p> </p><p>We are seeking a Sales Manager to join the Food and Beverage team</p><p> </p><p>Key role is to drive revenue by selling event space, rooms and F&B Outlets to corporate groups and exhibition room nights<b>.</b></p><p> </p><p><b> Responsibilities</b></p><p><b> </b></p><ul><li>Build and maintain strong co-operative and professional relationships with unit management and clients.</li><li>Deliver and drive strategies for MICE segments.</li><li>Participate in department budgeting and forecasting.</li><li>Work with government bodies and local authorities.</li><li>Set sales targets for the hotel and plan towards achieving the goal.</li><li>Contacts within the local and international markets.</li><li>Conduct site visits and inspections by hosting current as well as future clients.</li><li>Understand, create, and prepare proposals and quotes.</li><li>Plan and stage client functions, site inspections; follow-up post function on client satisfaction.</li><li>Follow up on outstanding quotes, requests for proposals, sales enquiries, pending billing and closing PM’s.</li><li>Analyse client and market information and compile conclusive reports with recommendations for ongoing or new business.</li><li>Contribute to weekly / monthly departmental meetings by liaising with internal stakeholders.</li><li>Attend networking events and functions / make external sales calls.</li><li>Collaborate with Executive Chef / F&B Director in creating menus and pricing.</li><li>Work as part of a team or individually to deliver high quality standards.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Requirements:</b></p><p> </p><p>· Bachelor’s degree in business administration, Hospitality Management, or a related field.</p><p>· A relevant qualification relating to Sales & Marketing / Events or Hotel Management would be desired</p><p>· A Self-motivated, target orientated individual with strong verbal and written communication skills.</p><ul><li>Strong business acumen</li><li>3 to 4 years of experience in a 4- or 5-star hotel</li><li>Must have a valid UAE driver’s license.</li><li>Knowledge of PMS Systems</li><li>Familiar with Micros / FMC / Opera and other hotel operating systems</li><li>Social media savvy with the ability to monitor, comment and follow up as required.</li></ul><p> </p></div>
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<p>We are looking for an Assistant Technician-Facility Maintenance Pump Mechanic to carryout preventative, corrective and breakdown maintenance on various types of pumps individually or as part of a technical team, within a designated area, whilst ensuring minimal disruption to the operations. Carry out all technical and safety instructions from staff, to conform to policy and procedures.</p><p> </p><p>Key accountabilities</p><ul><li>Ability to conform to all general and technical safety requirements at all times to ensure the health, safety & welfare of self and others at work</li><li>Any other work as assigned by the supervisor / duty engineer to achieve the purpose.</li><li>Knowledge of Building Management Systems (BMS)</li><li>Can correctly setup and use test equipment and interpret the test results to include: Manometer, Water pressure test kit – Dry, Water pressure test kit – Wet, Digital Multi meter (earth bond continuity)</li><li>Knowledge in the use & interpretation of Local and International Plumbing & Pipework Standards and Regulations.</li><li>Assets Exposure (Direct); Pumps, Pressure Vassals, Oil Interceptor, Back Flow Preventer assembly, Faucet and Fixtures, Water Heaters, Pressure Vassals, Toilet fixtures and appliances</li><li>Perform maintenance tasks as team and solo, Periodic Preventive Maintenance, Breakdown Trouble Shooting, Inspections Condition Assessment, Condition Based Maintenance, Corrective Maintenance, Configuration and Modifications</li><li>Potable water pipework systems and associated valves, Waste and drainage pipework systems, Washroom sanitary fixtures and fittings, Pressure reducing valve stations (PRVs) Heat exchangers, Calorifiers, Storage type water heaters etc.</li><li>High temperature hot water (HTHW) pipework systems and associated valves, Chilled water pumps (CWP) pipework systems and associated valves, Sewage pumps and associated pipework, Storm water pumps and associated pipework.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Industrial Training Institute Diploma 2-year duration) in in Air Conditioning & Refrigeration Maintenance or Plumping or equivalent (post high school)</li><li>IOSH Working Safely Certificate or equivalent</li><li>Current valid UAE driving license is desirable </li><li>Minimum three (3) year experience within pump repair related environment or similar</li><li>Good level of spoken and written English</li><li>Working knowledge in MS Office (Word / Excel / Power point)</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Generate leads and proactively prospect new clients through networking, referrals, and community engagement to build a robust client base and pipeline.</li><li>Conduct thorough property evaluations, market analyses, and comparative market analyses (CMAs) to advise clients on pricing strategies and investment opportunities.</li><li>Effectively market properties using various channels, including online listings, social media, and open houses, to maximize property exposure and attract qualified buyers.</li><li>Negotiate offers, contracts, and sales agreements on behalf of clients, ensuring favorable terms and conditions while navigating complex transactions.</li><li>Provide exceptional customer service and build strong relationships with clients, guiding them through the entire real estate process with clear communication and support.</li><li>Stay informed about market trends, local regulations, and industry best practices to provide expert advice and maintain a competitive edge.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Possesses a High School Diploma or equivalent; a Bachelor's degree in business, marketing, or a related field is a plus.</p></li><li><p>Exhibits a deep understanding of the local real estate market, including property values, market trends, and neighborhood dynamics.</p></li><li><p>Displays exceptional communication and interpersonal skills, capable of building rapport and effectively conveying complex information.</p></li><li><p>Possesses strong negotiation and problem-solving skills, able to navigate complex transactions and resolve conflicts effectively.</p></li><li><p>Exhibits a self-motivated and results-oriented mindset, with a strong drive to succeed and achieve ambitious sales targets.</p></li><li><p>Possesses a high school diploma or equivalent; a bachelor's degree in business, marketing, or a related field is preferred.</p></li><li><p>Demonstrates a proven track record of sales success, with experience in real estate sales or a related field preferred.</p></li><li><p>Exhibits strong negotiation and communication skills, with the ability to build rapport and influence clients effectively.</p></li><li><p>Demonstrates proficiency in using CRM software, online listing platforms, and other real estate technology tools.</p></li><li><p>Possesses a strong work ethic, self-motivation, and a results-oriented mindset, thriving in an uncapped commission environment.</p></li><li><p>Displays excellent organizational and time-management skills, capable of managing multiple tasks and deadlines efficiently.</p></li><li><p>Exhibits a customer-centric approach, with a passion for helping clients achieve their real estate goals and providing exceptional service.</p></li></ul><br><p><strong>NOTE - This position is a commission only role with uncapped commission structure.</strong></p><p></p></section>
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<p>Overview of the Role</p><p>We are looking for a <b>Manager – Process & Compliance</b> to support the finance transformation agenda across Al-Futtaim Automotive’s UAE and overseas operations.</p><p>In this role, you will work closely with Finance, IT, and business teams to support ERP enhancements, strengthen process governance, improve system adoption, and drive better controls across automotive business operations.</p><p>The successful candidate will bring a strong finance process background, ERP understanding, analytical thinking, and the ability to work confidently with multiple stakeholders in a fast-moving environment.</p><p>What You Will Do</p><ul><li>Support the implementation and enhancement of ERP systems from a finance process and compliance perspective.</li><li>Partner with IT and business teams to identify, design, and execute system improvements.</li><li>Drive smooth delivery of system upgrades, enhancements, and process changes with minimal disruption to business operations.</li><li>Build strong process knowledge across automotive operations including new vehicles, used vehicles, parts, service, rental, leasing, finance integration, treasury, tax, and reporting.</li><li>Review current business processes and recommend improvements that increase efficiency, reduce cost, and improve service delivery.</li><li>Ensure business processes and systems comply with internal policies, procedures, and relevant regulatory requirements.</li><li>Develop exception management dashboards and early warning reports using analytics tools to identify process risks and business exceptions.</li></ul><p>Required Skills to Be Successful</p><ul><li>Strong understanding of finance operating systems, ERP processes, and business process controls.</li><li>Analytical and process-oriented mindset with the ability to identify risks, gaps, and improvement opportunities.</li><li>Strong stakeholder management skills with the ability to work across Finance, IT, and business teams.</li><li>Good communication and documentation skills with confidence in explaining process and system requirements clearly.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>What Equips You for the Role</p><ul><li>Bachelor’s degree in Finance, Accounting, Information Systems, or a related field.</li><li>Minimum 3 to 6 years of relevant experience, including at least 2 years supporting SAP or other ERP processes.</li><li>Experience in automotive, retail, or a similar complex business environment is preferred.</li><li>Professional qualifications or certifications such as CA, CPA, CMA, SAP, Project Management, or Information Systems are advantageous.</li><li>Strong knowledge of SAP inbound and outbound processes is preferred.</li><li>Proficiency in Excel, PowerPoint, and business documentation tools.</li><li>Ability to manage multiple priorities in a dynamic and fast-paced environment.</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Purpose</p><p>We are seeking an experienced and strategic General Manager – Finance to lead the organization’s financial planning, reporting, compliance, treasury, and risk management functions. The ideal candidate will play a key role in driving financial stability, profitability, and long-term business growth.</p><p>Key Responsibilities</p><p>Financial Strategy & Planning</p><ul><li><p>Develop and implement financial strategies aligned with company objectives</p></li><li><p>Lead annual budgeting, forecasting, and long-term financial planning</p></li><li><p>Prepare financial and management reports for senior leadership</p></li><li><p>Drive budget preparation, quarterly reviews, and financial forecasting cycles</p></li><li><p>Support strategic decision-making through financial analysis and insights</p></li></ul><p>Financial Reporting & Compliance</p><ul><li><p>Oversee preparation of accurate and timely financial statements</p></li><li><p>Ensure compliance with accounting standards, tax laws, and regulations</p></li><li><p>Coordinate with auditors, regulators, and external stakeholders</p></li><li><p>Ensure audit findings and recommendations are effectively implemented</p></li></ul><p>Financial Control & Risk Management</p><ul><li><p>Establish and maintain strong internal controls and governance frameworks</p></li><li><p>Identify financial risks and implement mitigation measures</p></li><li><p>Monitor financial performance, variances, and operational efficiency</p></li></ul><p>Cash Flow & Treasury Management</p><ul><li><p>Manage cash flow, working capital, and liquidity planning</p></li><li><p>Oversee banking relationships and funding activities</p></li><li><p>Optimize capital structure and cost management initiatives</p></li></ul><p>Cost Management & Profitability</p><ul><li><p>Analyze operational costs and recommend efficiency improvements</p></li><li><p>Support pricing strategies and profitability enhancement initiatives</p></li><li><p>Provide financial insights for business expansion and investment decisions</p></li></ul><p>Leadership & Team Management</p><ul><li><p>Lead, mentor, and develop the finance team</p></li><li><p>Set KPIs and ensure high team performance and accountability</p></li><li><p>Foster a culture of continuous improvement and collaboration</p></li></ul><p>Business Partnering</p><ul><li><p>Partner with department heads to support operational and strategic decisions</p></li><li><p>Support mergers, acquisitions, restructuring, or expansion initiatives where applicable</p></li></ul><p>Qualifications & Requirements</p><ul><li><p>Bachelor’s Degree in Finance, Accounting, or related field</p></li><li><p>MBA is preferred</p></li><li><p>Professional certification such as CPA, ACCA, or CMA is highly preferred</p></li><li><p>10–15+ years of progressive finance experience, including leadership roles</p></li><li><p>Strong understanding of financial management, accounting standards, and compliance regulations</p></li><li><p>Experience in manufacturing or regulated industries is preferred</p></li></ul><p>Required Skills</p><ul><li><p>Strategic Leadership</p></li><li><p>Financial Analysis & Forecasting</p></li><li><p>Risk Management</p></li><li><p>Budgeting & Cost Control</p></li><li><p>Decision-Making & Problem Solving</p></li><li><p>Stakeholder Management</p></li><li><p>Negotiation & Communication Skills</p></li><li><p>Planning & Organizing Skills</p></li><li><p>Strong Analytical & Detail-Oriented Approach</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>7–10 years of finance leadership experience within multinational or manufacturing companies</p></li><li><p>Strong knowledge of manufacturing industry compliance and risk management</p></li><li><p>Business-oriented mindset with strong interpersonal skills</p></li></ol><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Carry out daily cleaning and servicing of guest rooms, suites, and public areas to an impeccable standard, following company protocols and guest preferences.</p></li><li><p>Change bed linens, replace towels, and replenish guest amenities as required, ensuring all items are presented neatly and appropriately.</p></li><li><p>Report any maintenance issues or damage in guest rooms or public areas to the relevant department, ensuring prompt resolution.</p></li><li><p>Handle laundry, ironing, and wardrobe arrangements for guests and residents, respecting personal belongings and privacy at all times.</p></li><li><p>Ensure all cleaning equipment and storage areas are hygienically maintained and securely stored.</p></li><li><p>Adhere to health, hygiene, and safety procedures at all times for the wellbeing of guests, residents, and colleagues.</p></li><li><p>Support colleagues in setting up guest rooms and public areas for special requests or events, following detailed instructions and luxury service standards.</p></li><li><p>Manage guest lost property and belongings respectfully, following established procedures.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Previous experience in housekeeping, hotel cleaning, or property maintenance is an advantage; full training will be provided for enthusiastic candidates with a positive attitude.</p></li><li><p>Strong attention to detail and high standards of cleanliness.</p></li><li><p>Discreet, trustworthy, and respectful of guest privacy and confidentiality.</p></li><li><p>Effective communication skills and the ability to cooperate with team members and other departments.</p></li><li><p>Good physical stamina and the ability to handle manual tasks and standing for extended periods.</p></li><li><p>Flexible and adaptable, with a willingness to work mornings, evenings, weekends, and public holidays as required.</p></li><li><p>Reliable, punctual, and organised approach to work, with pride in delivering consistent and outstanding results.</p></li></ul><p><strong>Why Work With Us – Benefits of a Luxury Hospitality Career</strong></p><ul><li><p>Be part of a respected and supportive housekeeping team at an exclusive private property.</p></li><li><p>Enjoy a competitive salary and comprehensive employee benefits.</p></li><li><p>Access professional training and continuous development opportunities in a prestigious hospitality environment.</p></li><li><p>Make a meaningful impact on guest experience and property reputation through your work.</p></li></ul><p><strong>Requirements – Indonesian Nationality, Work Eligibility, and Joining Details</strong></p><ul><li><p>Indonesian Nationality (requirement for this position).</p></li><li><p>Must possess valid work eligibility and documentation.</p></li><li><p>Previous housekeeping or cleaning experience preferred but not essential.</p></li><li><p>Ability to start as soon as possible is an advantage.</p></li></ul><p></p></section>
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<span><br>POSITION SUMMARY<br>Build, install, and repair walls and partitions, including drywall, wallpaper, millwork/molding, and faux finishing. Install and repair finishes, such as laminates. Perform rough-in framing for doors, frames, windows, and cabinetry. Repair, maintain, and construct wood structures such as partitions, doors, furniture, and similar items throughout the property. Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Order items, including filling out requisitions, obtaining manager approval, and using appropriate vendors. Load, transport, and unload freight from elevator to designated area, using hand truck.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move up and down a ladder. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</span> </div>
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<p></p><br><p><b>Discover the Opportunity</b></p><br><p>We’re partnering with a fast-growing, AI-driven technology organisation in Dubai that is building intelligent, data-powered platforms to enhance digital user experiences at scale.</p><br><p>This role sits within a high-impact data and AI team focused on developing next-generation solutions powered by Generative AI, machine learning, and automation. The organisation is leveraging cutting-edge technologies to build scalable, customer-facing applications that solve real-world challenges.</p><br><p></p><br><p>This is a great opportunity for an engineer who enjoys working at the intersection of research and production, building AI systems that deliver tangible business impact.</p><br><p></p><br><p><b>Discover the Responsibilities</b></p><br><p>• Design, build, and deploy machine learning and Generative AI solutions within scalable, customer-facing applications.</p><br><p>• Work with large language models, embeddings, and RAG architectures to develop intelligent systems.</p><br><p>• Collaborate with product, engineering, and business teams to translate requirements into technical solutions.</p><br><p>• Develop and maintain high-quality, testable code and contribute to shared ML frameworks and libraries.</p><br><p>• Monitor, evaluate, and continuously optimise models based on production performance and user feedback.</p><br><p>• Integrate AI capabilities through APIs and ensure seamless interaction with existing platforms.</p><br><p>• Apply strong analytical and problem-solving skills to tackle complex machine learning challenges.</p><br><p>• Stay up to date with emerging AI trends and contribute to continuous improvement across the team.</p><br><p></p><br><p><b>Discover the Requirements</b></p><br><p>• 2+ years of experience in machine learning, AI engineering, or data science roles.</p><br><p>• Hands-on experience working with large language models, including RAG, embeddings, and fine-tuning techniques.</p><br><p>• Experience using modern AI frameworks and tools such as LangChain or similar ecosystems.</p><br><p>• Strong programming skills in Python and SQL, with solid software engineering fundamentals.</p><br><p>• Experience integrating APIs and building scalable, production-ready systems.</p><br><p>• Understanding of data structures, data modelling, and system design principles.</p><br><p>• Experience applying machine learning to real-world problems and analysing performance in production.</p><br><p>• Strong communication skills and ability to work collaboratively in cross-functional teams.</p><br><p></p><br><p><b>Preferred experience:</b></p><br><p>• Experience working with cloud platforms such as AWS or Azure</p><br><p>• Exposure to distributed systems, deep learning, or NLP applications</p><br><p>• Experience working in fast-paced or startup environments</p><br><br>
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Company Description<br><p>About Everyday Roastery Coffee: At Everyday Roastery Coffee, we are passionate about delivering specialty coffee with precision and heart. Operating from a cloud kitchen model in Dubai, we focus on excellence in every cup, designed for takeaway and delivery.</p><br><br>Job Description<br><p>We're looking for talented, quality-driven baristas who can thrive in a fast-paced, tech-enabled coffee environment with minimal in-person customer interaction.</p><br><p>Position Summary:</p><br><p>The Barista is responsible for preparing and serving high-quality coffee and beverage products according to Everyday Roastery’s standards. In a cloud kitchen setting, the role emphasizes speed, consistency, and quality control for beverages that are packaged for delivery or pickup. This position requires precision, efficiency, and attention to detail with minimal face-to-face service.</p><br><p>Key Responsibilities:</p><br><ul><li><p>Prepare espresso-based drinks, cold brews, manual brews, and signature beverages according to company recipes and quality standards.</p><br></li><li><p>Operate and maintain coffee machines (e.g., espresso machine, grinder, batch brewers, and milk frothers) and other barista tools.</p><br></li><li><p>Execute drink orders swiftly and accurately, ensuring proper packaging and labeling for takeaway and delivery platforms.</p><br></li><li><p>Ensure consistency in taste, texture, and presentation for all beverage items.</p><br></li><li><p>Monitor and restock barista station inventory, reporting low stock or equipment issues to the supervisor.</p><br></li><li><p>Follow Dubai Municipality food safety and hygiene standards at all times.</p><br></li><li><p>Maintain cleanliness and organization in the barista prep area throughout each shift.</p><br></li><li><p>Work collaboratively with the kitchen and dispatch team to ensure smooth and timely order processing.</p><br></li><li><p>Assist with inventory counts and quality checks as required.</p><br></li></ul><br>Qualifications<br><p>Minimum 1 year of barista experience, preferably in a specialty coffee or high-volume environment.</p><br><p>Understanding of specialty coffee, extraction techniques, milk steaming, and beverage presentation.</p><br><p>Experience in takeaway or cloud kitchen operations is a strong plus.</p><br><p>Knowledge of delivery platforms and kitchen display systems is an advantage.</p><br><p>Excellent time management and multitasking skills.</p><br><p>Food Handler's Certificate from Dubai Municipality (or willing to obtain).</p><br><p>Flexible with shifts, including weekends and public holidays.</p><br><br>Additional Information<br><p>What We Offer:</p><br><p>Competitive salary and benefits.</p><br><p>Your favorite coffee on shift.</p><br><p>Opportunity to work with a passionate team in Dubai’s evolving coffee scene.</p><br><p>Training and development with excellent and experienced coffee professionals.</p><br><br><br> </div>
Director, Partnerships & Digital Product Delivery<br> <br>Executive Summary:<br> <br>Building and scaling a global partner ecosystem that delivers digital products efficiently, commercially, and at scale—bridging product, technology, and go-to-market execution.<br> <br>Role Summary<br> <br>We are seeking a senior leader to drive the strategy, delivery, and scaling of digital product partnerships across global markets.<br> <br>This role is responsible for enabling the distribution of digital products through third-party partners (e.g. resellers, platforms, and campus bookstores), while ensuring products are delivered seamlessly, commercially viable, and scalable across regions.<br> <br>You will sit at the intersection of commercial strategy, product delivery, and partner ecosystems, ensuring that digital offerings reach customers effectively through indirect channels. You will work closely with GTM, product and portfolio leaders.<br> <br>Key Responsibilities<br> <br>1. Partnership Strategy & Channel Development<br> <br>Define and execute the strategy for distributing digital products through external partners and reseller networks<br> <br>Evolve the partner model to improve reach, performance, and long-term sustainability<br> <br>Build, manage, prioritize and de-prioritize relationships with key partners (e.g. retail channels, digital platforms, distributors)<br> <br>Balance direct-to-customer approaches with partner-led distribution models<br> <br>Identify and validate new partners in partnership with sales and product team<br> <br>2. Digital Product Delivery Through Partners<br> <br>Ensure digital products can be delivered, accessed, and supported through partner platforms<br> <br>Work with engineering and product teams to enable:<br> <br>System integrations between partners and internal platforms<br> <br>Secure content delivery and access control<br> <br>Alignment of product formats with partner capabilities<br> <br>Oversee the transition from legacy formats or delivery methods to modern, scalable digital approaches<br> <br>3. Scaling Distribution & Market Expansion<br> <br>Lead the expansion of partner-based distribution into new regions and markets<br> <br>Design scalable models that support:<br> <br>Multiple pricing structures and commercial models<br> <br>Local market requirements and regulations<br> <br>Consistent customer experience across global markets<br> <br>Move initiatives from pilot stages to full-scale deployment<br> <br>4. Product & Commercial Enablement<br> <br>Define requirements in partnership with GTM lead to support different sales models, including:<br> <br>Institutional or enterprise sales<br> <br>Bundled or subscription offerings<br> <br>Retail and bookstore-based purchasing<br> <br>Partner with product, sales, and marketing teams to ensure offerings are:<br> <br>Market-ready<br> <br>Easy for partners to sell and support<br> <br>Lead readiness for major seasonal or high-volume sales periods<br> <br>Ownership on standardized contracts across partners; responsible for shifting partners to standard contracts<br> <br>Communication with fulfilment partners on strategy, initiatives and timelines to delivery<br> <br>5. Revenue Growth & Optimisation<br> <br>Identify opportunities to increase revenue through partner channels<br> <br>Optimise pricing, margin structures, and commercial agreements with partners<br> <br>Reduce delivery costs and improve profitability through more efficient distribution models<br> <br>6. Cross-Functional Leadership<br> <br>Act as the key link between:<br> <br>Product and engineering teams<br> <br>Sales and commercial teams<br> <br>External partners<br> <br>Translate business needs into technical requirements, and technical constraints into commercial decisions<br> <br>Drive alignment across multiple stakeholders to deliver complex initiatives<br> <br>Key Outcomes<br> <br>Successful rollout of digital products through partner ecosystems<br> <br>Increased revenue and adoption through indirect sales channels<br> <br>Scalable global distribution models supporting multiple markets<br> <br>Reduced reliance on legacy systems and improved delivery efficiency<br> <br>Strong alignment between product capability and market needs<br> <br>Required Expertise<br> <br>10+ years of experience in partner enablement, product marketing, or related fields within a global B2B or Saa S environment.<br> <br>Proven ability to connect product/solution vision with regional requirements and market adoption.<br> <br>Exceptional communication and leadership skills, with a track record of driving alignment across global and regional teams.<br> <br>Strong analytical mindset with experience using data and feedback loops to optimize readiness efforts.<br> <br>Skilled in managing multiple initiatives across time zones and cultures, with a focus on execution and measurable outcomes.<br> <br>Proven experience scaling products or platforms across regions<br> <br>Experience structuring commercial agreements and distribution models<br> <br>Experience with systems such as:<br> <br>APIs and partner integrations<br> <br>Digital catalogues and product data<br> <br>Access, licensing, and entitlement models<br> <br>Who we are:<br> <br>At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.<br> <br>Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.<br> <br>If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing Talent Experience GlobalTeam@grp.pearson.com.<br> <br>Job: Relationship Management<br> <br>Job Family: GOTOMARKET<br> <br>Organization: Higher Education<br> <br>Schedule: FULL_TIME<br> <br>Workplace Type: Remote<br> <br>Req ID: 24503
Building the Future of Open Finance<br><br>Payward - the parent company behind Kraken, Ninja Trader, Breakout, x Stocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.<br><br>Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.<br><br>The team<br><br>Payward is building the financial infrastructure on cryptorails that enables people to own the power of their money. Millions of people across 100+ countries encounter that mission through our brands including Kraken, Krak, Ninja Trader, Breakout and many more.<br><br>The Brand Foundations team makes all of it coherent: the brand guidelines, brand architecture, AI-native brand ops, templates, assets, and systems that every product pod draws from.<br><br>This role sits at the center of that. You're the standard-setter. The person who makes it easier for every pod to ship great brand work by giving them better tools, clearer guidance, and a higher bar to aim for.<br><br>The opportunity<br><br>Own and evolve the core brand system: brand guidelines, component libraries, templates, and asset libraries that product pods rely on every day. Raise brand quality across pods. Not by policing, but by showing the way. You build the resources and create the conditions for others to do their best brand work. Develop and maintain visual identity standards across Payward's portfolio of brands, keeping them coherent as products grow and evolve. Define and document how our brand should behave across emerging surfaces, AI generated outputs, motion and new product categories. Before ambiguity becomes inconsistency. Collaborate with pod designers, marketers, and product partners to understand where the system is breaking down and fix it at the root, not the symptom. Translate complex concepts i.e. crypto rails, onchain finance, institutional trading; into clear, usable brand guidance that non-brand specialists can apply with confidence. Lead design reviews with a constructive, generative approach: your feedback opens doors, it doesn't close them. Stay ahead of how design tools (including AI) are changing creative practice, and shape how Payward's brand system adapts.<br><br>What You Bring<br><br>Deep experience as a brand designer in agency, in-house, or both. With a track record of building and evolving systems, not just executing within them. Systems thinking as a default mode. You see patterns, spot structural problems, and solve for the whole rather than the instance. Strong experience with motion or working alongside motion designers; comfort with the full range of digital brand touchpoints. Brand identity expertise: you understand how visual systems create meaning, trust, and recognition at scale. Strategic affinity — you're comfortable working upstream of execution, helping define what the brand should stand for before anyone opens Figma. A strong communicator who can articulate brand decisions clearly to designers, PMs, marketers, and leadership alike. A portfolio showing not just craft, but judgment: clear visual systems, coherent brand thinking, and evidence that your work made others' work better. Mastery of Figma and Adobe Creative Suite; fluency with how design tooling, including AI, is reshaping brand practice. Genuine curiosity about crypto, technology, and what financial ownership means for individuals around the world.<br><br>Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.<br><br>Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.<br><br>We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.<br><br>Our commitment<br><br>Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.<br><br>We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.<br><br>As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.<br><br>Stay connected<br><br>Follow us on Twitter<br><br>Learn on the Kraken Blog<br><br>Connect on Linked In<br><br>Candidate Privacy Notice
Career Area<br><br>Supply Chain and Logistics<br><br>Job Description<br><br>Your Work Shapes the World at Caterpillar Inc. <br><br>When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.<br><br>What You Will Do<br><br>Manage the customer order book from order receipt through delivery, ensuring orders are accurately entered, maintained, and monitored. Create, review, and communicate customer order pick lists to warehouse operations, ensuring materials are picked accurately and in accordance with customer delivery requirements. Coordinate with warehouse personnel to address picking issues, shortages, or discrepancies that may impact shipment schedules. Serve as the primary point of contact between customers, Sales, Operations, Logistics, Inventory Planning and other internal stakeholders regarding order status, delivery commitments, and order-related inquiries. Review customer purchase orders for completeness and accuracy, ensuring alignment with pricing, delivery requirements, and commercial agreements. Process and maintain customer orders, order amendments, cancellations, and delivery schedule changes in accordance with company procedures. Monitor order progress and proactively identify risks that could impact on-time delivery, escalating issues to the appropriate stakeholders for resolution. Provide customers and internal teams with regular updates on order status, delivery schedules, back-orders, and potential delays. Track and follow up on action items to ensure timely closure and support on-time delivery commitments. Coordinate with Inventory Planning, Operations, Logistics, Intercompany teams to support timely order fulfillment and customer satisfaction. Track customer open orders and maintain an accurate customer order book to provide visibility of demand, delivery commitments, and outstanding actions. Support order prioritization activities by communicating customer requirements and business impacts to relevant stakeholders. Ensure all order-related documentation is complete, accurate, and maintained in accordance with company policies and audit requirements. Assist with shipment coordination and delivery tracking, ensuring customers receive timely updates on shipment status and expected delivery dates. Investigate and resolve customer order-related issues, including delivery discrepancies, documentation concerns, and customer inquiries. Support continuous improvement initiatives by identifying opportunities to streamline order management processes and improve customer experience. Generate and maintain reports on order intake, backlog, delivery performance, and customer service metrics. Collaborate with cross-functional teams to improve order visibility, delivery reliability, and customer satisfaction. Review of Terms and Conditions related to shipping/logistics during tender/RFQ stage. Perform other duties as assigned by Caterpillar management from time to time.<br><br>What Will Put You Ahead<br><br>Diploma or bachelor’s degree in Business Administration, Engineering, Supply Chain, or related field. Minimum 3 years of experience in order management, project coordination, customer service, or production support roles (preferably in manufacturing or oil & gas environment). Experience working with Infor Syte Line (ERP system) for order entry and tracking. Strong understanding of production workflows, documentation processes, and cross-functional coordination. Exposure to order management and/or logistics procedures and local laws. Exposure to warehouse management is a plus.<br><br>Skills You Must Have<br><br>Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.<br><br>Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.<br><br>Distribution Center Management: Knowledge of distribution center management; ability to operate a warehouse or distribution center that handles the flow of goods from supplier to production to customer.<br><br>Forecasting: Knowledge of forecasting tools, approaches and practices; ability to determine product demand and estimate production requirements and loads.<br><br>Inventory Management - MFG: Knowledge of processes and methods of inventory management; ability to effectively manage local or distributed inventories of raw materials, work-in-progress and finished goods.<br><br>Manufacturing Requirements Planning (MRP): Knowledge of the processes, practices and systems used in manufacturing requirements planning (MRP); ability to optimize planning for manufacturing cycles and ensure capacity and materials availability.<br><br>Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.<br><br>Supplier Management - MFG: Knowledge of processes and methods to effectively manage business relationships and transactions with suppliers of raw materials or product components; ability to apply related knowledge, experience and skills into real practice.<br><br>Additional Notes<br><br>This position requires working onsite five days a week. This role requires travel of 10%. ISE/Payroll Transfer not available.<br><br><br><br>Posting Dates<br><br>July 21, 2026 - July 27, 2026<br><br>Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply<br><br>Not ready to apply? Join our Talent Community.
Senior Consultant – Endur Functional United Arab Emirates Permanent/Contract Why cap Spire? cap Spire is a fast-growing consulting and solutions company with a global footprint with eight offices in the world’s leading markets. We pride ourselves in being truly entrepreneurial, innovative, and collaborative, with a strong problem-solving ethos. We have built working relationships which span decades with many of the world’s largest energy and commodity companies. We believe that this is because we put our people first and are passionate about providing our clients with deep technical and industry insights that deliver pragmatic solutions. As we continue to grow domestically and internationally, we become more diverse. This rich diversity fuels our business and enriches our culture. About the role We are currently growing our ETRM/CTRM Endur practice and are looking for experienced Endur Consultants with expertise in Commodity or Energy markets and Trading and Risk Management System Implementations. You will be part of the team involved in implementation/upgrade/support of Endur, bringing SME knowledge in deal modelling, deal valuations, risk management, scheduling, invoicing, and accounting for commodities and energy. You will ensure successful project delivery, employing consultancy and best practices. Key Responsibilities: Collaborate with clients and prospects to determine business requirements and processes to be addressed by key areas of the Endur solution, with the ability to identify improvement potential and drive change management. Work as part of a team on the functional implementation, encompassing design, configuration, functional testing and support transition to operations of Endur solution. Support existing solutions for bug fixes, enhancements and operations. Document business requirements, implementation designs, test plans/results, and other deliverables required by the project. Follow best practices, documentation standards, and resolution process flow for all deliverables. Collaborate with technical teams to create customisations based on specific client needs. Provide industry and functional advisory as needed. Apply appropriate resourcing techniques given project-specific needs, risks, and differences in core project team member skill levels and relevant modules to be delivered in client projects. Maintain highly effective communication with client and internal stakeholders and adept in handling business changes and managing stakeholder expectations. Provide guidance and training on Endur functionality and general ETRM/CTRM topics. Skills Endur Modules: Good working knowledge in key modules of Endur and commodity/energy operations with working knowledge of V19 and above. Endur Risk Management: Knowledge of Endur risk and valuation functionality including results (MTM, PnL, VAR), and EOD automation (TPM and Services Manager). Endur Customisation: Deep knowledge of standard and customisation approaches for implementation of requirements, support for reporting, building complex desktops, APM pages, and pre/post-processing logic. Endur Architecture: Understanding of Endur architecture and best implementation practices to optimize its strengths for the client solution. Functional Knowledge: Strong functional knowledge and understanding of Gas, Power, Renewables, LNG or Crude and Refined Products. Excellent interpersonal skills and stakeholder management. Good written and verbal communication skills. Multi-tasking and Project Management skills. Strong organisational & analytical skills and attention to detail. Ability to thrive in a fast-paced, detail-oriented environment and work independently or in a team. Required Experience Bachelor's degree in Finance, Accounting, Engineering, Economics, or equivalent experience in a related field.7+ years hands-on with Endur as a consultant, business analyst, functional specialist, QA specialist or IT support specialist with working knowledge of V19 and above. At least 4+ years of industry work experience. Good working understanding of various functional areas and relevant modules of Endur. Experience in conducting comprehensive testing and quality assurance activities to validate the functionality, performance, and reliability of Endur solutions. Worked as part of a cross-cultural/geographical team including flexibility to support multiple time zones when necessary. Worked as part of a project team structure and delivered results with limited guidance. Ability to travel to onsite client locations for a limited time as per project requirements. Preferred Experience Subject matter expert or functional consultant in Commodity Trading, Risk or Logistics business areas in large enterprise environments. Worked in Front, Middle or Back Office functions with speciality in any of the following: Trading (Derivatives, Physical), Risk (Market, Credit, Operational, Compliance), Logistics (Pipeline, Vessel, Nomination) or Settlements (AR/AP Process, Invoice Management). Experience with Endur g Motion or c Motion modules would be advantageous. What to expect as a cap Spire consultant As part of a cap Spire team, you’ll experience the full project life-cycle and be part of a dynamic team in which diversity, camaraderie and professional excellence are celebrated. We like to have fun as a team, encourage knowledge-sharing and continuous learning and take pride in delivering the best possible outcomes for our clients. If you think you have the necessary skills and experience to excel as a cap Spire Consultant we are keen to speak with you.
JOB PURPOSEThis role is responsible for leading and overseeing Pre-Authorization (PA) MENA and COE Claims Operations, ensuring timely, compliant, and high-quality service delivery across pre-authorization and claims functions. The role is accountable for SLA performance, operational governance, regulatory and SOP compliance, quality management, escalation resolution, audit readiness, stakeholder engagement, people development, and continuous improvement to support member, provider, client, and business expectations.<br>RESPONSIBILITIES AND DUTIESService Delivery, SLA Management & Operational Control Oversee daily PA MENA and Claims Operations to ensure timely work allocation, queue management, backlog control, and delivery against agreed service standards.<br>Governance, Compliance, Quality & Audit Readiness Monitor daily inventory, aging cases, pending queues, high-risk cases, and backlog trends, with escalation of material SLA risks within the same business day. Ensure adherence to data protection, authority matrix, payer rules, regulatory requirements, SOPs, and internal governance controls, with zero tolerance for material compliance breaches. Maintain transaction quality through daily and monthly error reviews, root cause analysis, coaching, and corrective action plans, targeting agreed quality scores and reduction in repeat errors. Provide technical guidance on complex claims, pre-authorization decisions, policy interpretation, coding accuracy, clinical appropriateness, and payer-specific requirements. Compile and present monthly KPI reviews covering SLA performance, quality, productivity, escalations, operational risks, audit actions, staffing, and process improvement progress. Lead or participate in cross-functional workshops addressing clinical queries, customer feedback, audit findings, process gaps, and corrective actions. Monitor and control financial leakage and ex-gratia payments arising from operational errors, with action plans to reduce avoidable cost impact. Ensure SOPs, desktop procedures, trackers, authority controls, and governance documents are reviewed at least annually, updated for material process changes, and submitted for approval as required. Manage workflow prioritization, resource allocation, contingency planning, and business continuity arrangements during volume spikes, system issues, planned outages, or staffing constraints. Maintain operational trackers, team planners, attendance records, leave coverage plans, overtime logs, risk logs, and action trackers to support transparent governance and capacity planning. Track audit findings, quality issues, compliance gaps, and corrective actions through closure, targeting agreed closure timelines and sustainable prevention of repeat findings.<br>People Management, Capability Development & Engagement Conduct structured daily huddles, regular one-to-one check-ins, and monthly performance reviews to align teams on SLA priorities, quality expectations, escalations, and operational risks. Set clear individual and team goals linked to SLA performance, quality scores, productivity, compliance adherence, attendance discipline, and customer/provider service outcomes. Identify capability gaps through quality trends, audit feedback, escalation patterns, and productivity data, and implement targeted coaching, refresher training, or buddy support plans. Maintain succession readiness and cross-skilling plans to ensure adequate coverage for critical activities, including urgent GOPs, high-value claims, escalations, and regulatory-sensitive cases. Promote a culture of accountability, continuous improvement, collaboration, and timely escalation, while supporting employee engagement and constructive feedback.<br>Technical & Escalation Management Resolve complex, technical, high-value, clinical, policy, or contentious cases using medical, contractual, and operational expertise. Manage escalations through timely triage, ownership, stakeholder communication, root cause assessment, and closure within agreed turnaround expectations. Provide on-call or urgent operational support, including off-hours support where required for business-critical, member-impacting, or provider-impacting matters.<br>Stakeholder, Client & Provider Support Collaborate with Claims, PA, Clinical, Compliance, Client Management, Network, Finance, IT, Quality, TPAs, providers, and other stakeholders to ensure seamless process execution. Provide accurate ad hoc reports, trend analysis, claims or PA insights, and action plans to support Client Management, leadership reviews, and stakeholder updates. Represent PA MENA and COE Claims Operations in governance forums, leadership meetings, audit discussions, and service improvement reviews.<br>Training & Knowledge Management Support onboarding, refresher training, policy updates, system training, and external or internal knowledge-sharing sessions as required. Translate performance trends, audit learnings, and stakeholder feedback into focused training priorities and measurable improvement actions. Maintain team knowledge readiness by ensuring updates on SOP changes, payer rules, coding guidance, regulatory expectations, and system/process changes are cascaded timely.<br>Process Improvement, Systems & Projects Identify, prioritize, and implement process improvement initiatives that enhance SLA performance, quality, compliance, customer experience, automation, and operational efficiency. Participate in Health Cloud updates, claims platform enhancement discussions, workflow improvement forums, and user acceptance activities where required. Contribute to cross-functional projects aimed at improving medical operations efficiency, system integration, governance controls, reporting capability, and service resilience.<br>KNOWLEDGE, SKILLS AND EXPERIENCEMinimum 7–8 years of TPA, payer, insurer, or medical operations experience, with strong exposure to pre-authorization, claims processing, provider operations, and healthcare service delivery; clinical qualification such as MBBS or Dentistry is preferred. Strong knowledge of policy interpretation, medical coding, clinical appropriateness, payer requirements, authority matrix application, and regulatory expectations. Proven experience managing high-volume, SLA-driven operations with accountability for quality, productivity, compliance, escalations, and operational risk. Strong analytical, reporting, dashboard review, root cause analysis, and data-led decision-making capability. Excellent stakeholder management and communication skills Proven ability to lead teams, manage performance, coach for improvement, handle escalations, and operate effectively in high-pressure environments. Proficiency in operational systems
Managing Consultant, AI Subject Matter Expert - Advisors & Consulting Services
Accounting, Finance & Banking
Our Purpose<br><br>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.<br><br>Title And Summary<br><br>Managing Consultant, AI Subject Matter Expert - Advisors & Consulting Services<br><br>Managing Consultant – Strategy & Transformation – AI Specialist<br><br>Advisors & Consulting Services<br><br>Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.<br><br>The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations.<br><br>Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard<br><br>We are seeking an experienced Consulting Project Manager with deep, hands-on expertise in Generative AI and Agentic AI systems to lead end-to-end delivery of AI transformation initiatives for clients. This role sits at the intersection of AI engineering, product thinking, and consulting delivery—owning outcomes from use-case definition through production deployment.<br><br>The ideal candidate has personally built, tested, and deployed LLM-powered solutions, understands modern agent frameworks, and can credibly engage both C-suite stakeholders and engineering teams<br><br>Key Responsibilities<br><br> Lead client engagements focused on Gen AI and agentic AI solutions, from discovery and architecture through delivery and scale Translate business problems into LLM-driven and agent-based solutions (e.g., autonomous workflows, AI copilots, decision agents) Act as a hands-on delivery lead, reviewing prompts, agent logic, RAG pipelines, evaluation metrics, and deployment approaches Manage multi-disciplinary teams (AI engineers, data scientists, cloud engineers, UX) using agile delivery models Own client communication, roadmap definition, risk management, and value realization Ensure solutions meet security, governance, compliance, and responsible AI standards Support pre-sales by contributing to proposals, solution design, and client workshops<br><br><br>Required Experience & Skills<br><br>AI & Technical (Hands-On – Mandatory)<br><br> Strong, practical experience working with LLMs, such as:Open AI / Azure Open AI, Anthropic, Gemini, or open-source models (LLaMA, Mistral, etc.) Hands-on experience with:Prompt engineering and prompt optimization RAG architectures (vector databases, embeddings, retrieval strategies) Agentic frameworks (e.g., Lang Graph, Auto Gen, Crew AI, Semantic Kernel, custom agent orchestration) Experience building and deploying multi-agent or tool-using systems (function calling, APIs, workflows) Familiarity with LLM evaluation, observability, latency/cost optimization, and hallucination mitigation Working knowledge of cloud AI stacks (Azure, AWS, or GCP) and modern MLOps / LLMOps practices<br><br><br>Consulting & Delivery<br><br> 8–12+ years of experience in consulting, digital transformation, or AI delivery roles Proven track record managing complex client engagements with senior stakeholders Strong ability to bridge business strategy and technical execution Experience delivering AI solutions in banking, retail, telecom, or regulated industries is a strong plus<br><br><br>Preferred Qualifications<br><br> Background as an AI engineer, data scientist, or solution architect before moving into project/program leadership Experience defining AI operating models and scaling Gen AI across an enterprise Exposure to agentic commerce, autonomous decisioning, or AI-driven operations Certifications in cloud platforms or AI/ML (nice to have, not mandatory)<br><br><br>What Success Looks Like<br><br> Clients trust you as a credible AI practitioner, not just a project manager AI solutions move from POC to production, delivering measurable business value Teams ship robust, scalable agentic systems, not demos You help shape the firm’s AI consulting offerings and delivery standards<br><br><br>Corporate Security Responsibility<br><br> All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<br><br>Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Location<br><br>San Francisco HQ Office<br><br>Employment Type<br><br>Full time<br><br>Location Type<br><br>Hybrid<br><br>Department<br><br>Research & Development Hardware<br><br>Compensation<br><br>$185K – $240K<br><br>We determine fair compensation for each position by considering market rates, qualifications, experience, and location.<br><br>This job posting reflects a salary range based on different levels within the position, which are primarily determined by location. Your interview performance will help us determine your base salary offer within this range.<br><br>Keep in mind that salary is just one piece of Hayden's total compensation package. We also offer equity and a company-wide bonus plan. Additional benefits are shared as part of this job posting.<br><br>Benefits And Perks<br><br>There are endless learning and development opportunities from a highly diverse and talented peer group, including experts in a wide range of fields (AI, Computer Vision, Government Contracting, Systems & Device Engineering, Operations, Communications, and more!)<br><br>Options for medical, dental, and vision coverage for employees and dependents (for US employees) Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)401(k) with 3% company matching Unlimited PTODaily catered lunches in our San Francisco office<br><br>At Hayden AI, we are committed to creating an inclusive and diverse workplace where everyone is treated with respect and dignity. We believe that our differences make us stronger and drive innovation. As an equal opportunity employer, we do not discriminate against any employee or applicant based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We are dedicated to fostering a work environment that celebrates diversity and ensures that every individual has the opportunity to contribute to our mission and achieve their full potential.<br><br>Please do not forward resumes to our jobs alias, Hayden AI employees or any other company location. Hayden AI is not responsible for any fees related to unsolicited resumes.<br><br>Overview Application<br><br>About Us<br><br>At Hayden AI, we are on a mission to harness the power of computer vision to transform the way transit systems and other government agencies address real-world challenges.<br><br>From bus lane and bus stop enforcement to transportation optimization technologies and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive toward a sustainable future.<br><br>About The Role<br><br>As the Staff Systems Engineer, you will play a key technical leadership role in the design, integration, and deployment of complex, end-to-end systems that are essential to Hayden AI’s mission of shaping smarter, more efficient cities. In this role, you will own the architecture, requirements gathering, and system-level design of integrated hardware-software solutions, driving projects from concept through deployment and support. You will report into the Engineering Leadership Team and work closely with hardware, software, operations, product, customer engineering, and field deployment teams. We’re looking for someone with a deep background in systems engineering, proven project leadership experience, and a collaborative, solutions-driven mindset. This position is based in our SF Office and follows a hybrid schedule with at least 3 days in-office per week.<br><br>Key Responsibilities<br><br>Below are your primary responsibilities. These represent the core areas where you’ll make an impact. As part of a rapidly evolving team, we look forward to your impact expanding over time.<br><br>Lead the architecture, requirements gathering, and system-level design of integrated hardware-software solutions Drive end-to-end project execution, ensuring systems are delivered on-time and meet functional, operational, and quality targets Collaborate with cross-functional teams to align priorities and resolve technical challenges Interface with customers and internal stakeholders to translate operational requirements into actionable technical plans Ensure deployment readiness, supporting installations, configuration, and integration in the field Identify and troubleshoot system issues, root causes, and implement corrective actions Document design decisions, interfaces, and lessons learned for future scalability Contribute to process improvement across systems engineering and deployment practices<br><br>Required Qualifications<br><br>The qualifications below outline the experience and skills most relevant to success in this role. We recognize that skills and potential come in many forms, and we welcome diverse experiences that advance our mission.<br><br>Experience<br><br>8+ years of systems engineering experience designing and deploying complex, integrated systems Proven success leading technical projects from requirements and design through implementation and deployment<br><br>Core Skills<br><br>Strong understanding of both hardware (sensors, networking, embedded or edge devices) and software (systems integration, APIs, cloud services) Excellent problem-solving, troubleshooting, and cross-functional communication skills Demonstrated ability to write clear technical documentation and requirements<br><br>Personal Attributes<br><br>Collaborative and solutions-oriented Adaptable, proactive, and comfortable working in fast-paced, evolving environments Strong organizational and leadership skills<br><br>Education<br><br>Bachelor’s or Master’s degree in Engineering, Computer Science, or a related technical field<br><br>Nice To Have<br><br>Experience in urban mobility, transportation, or fleet technology environments Exposure to IoT, computer vision, or large-scale sensor/data platforms Experience interacting directly with customers or field deployment teams Familiarity with cloud infrastructure (AWS, Azure, or similar)<br><br>If you’re ready to help power the systems shaping tomorrow’s cities, apply to join Hayden AI as a Staff Systems Engineer!<br><br>Compensation Range: $185K - $240K<br><br>Powered by Ashby<br><br>Privacy Policy Security Vulnerability Disclosure
Location<br><br>San Francisco HQ Office<br><br>Employment Type<br><br>Full time<br><br>Location Type<br><br>Hybrid<br><br>Department<br><br>Research & Development Hardware<br><br>Compensation<br><br>$185K – $240K<br><br>We determine fair compensation for each position by considering market rates, qualifications, experience, and location.<br><br>This job posting reflects a salary range based on different levels within the position, which are primarily determined by location. Your interview performance will help us determine your base salary offer within this range.<br><br>Keep in mind that salary is just one piece of Hayden's total compensation package. We also offer equity and a company-wide bonus plan. Additional benefits are shared as part of this job posting.<br><br>Benefits And Perks<br><br>There are endless learning and development opportunities from a highly diverse and talented peer group, including experts in a wide range of fields (AI, Computer Vision, Government Contracting, Systems & Device Engineering, Operations, Communications, and more!)<br><br>Options for medical, dental, and vision coverage for employees and dependents (for US employees) Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)401(k) with 3% company matching Unlimited PTODaily catered lunches in our San Francisco office<br><br>At Hayden AI, we are committed to creating an inclusive and diverse workplace where everyone is treated with respect and dignity. We believe that our differences make us stronger and drive innovation. As an equal opportunity employer, we do not discriminate against any employee or applicant based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We are dedicated to fostering a work environment that celebrates diversity and ensures that every individual has the opportunity to contribute to our mission and achieve their full potential.<br><br>Please do not forward resumes to our jobs alias, Hayden AI employees or any other company location. Hayden AI is not responsible for any fees related to unsolicited resumes.<br><br>Overview Application<br><br>About Us<br><br>At Hayden AI, we are on a mission to harness the power of computer vision to transform the way transit systems and other government agencies address real-world challenges.<br><br>From bus lane and bus stop enforcement to transportation optimization technologies and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive toward a sustainable future.<br><br>About The Role<br><br>As the Staff Systems Engineer, you will play a key technical leadership role in the design, integration, and deployment of complex, end-to-end systems that are essential to Hayden AI’s mission of shaping smarter, more efficient cities. In this role, you will own the architecture, requirements gathering, and system-level design of integrated hardware-software solutions, driving projects from concept through deployment and support. You will report into the Engineering Leadership Team and work closely with hardware, software, operations, product, customer engineering, and field deployment teams. We’re looking for someone with a deep background in systems engineering, proven project leadership experience, and a collaborative, solutions-driven mindset. This position is based in our SF Office and follows a hybrid schedule with at least 3 days in-office per week.<br><br>Key Responsibilities<br><br>Below are your primary responsibilities. These represent the core areas where you’ll make an impact. As part of a rapidly evolving team, we look forward to your impact expanding over time.<br><br>Lead the architecture, requirements gathering, and system-level design of integrated hardware-software solutions Drive end-to-end project execution, ensuring systems are delivered on-time and meet functional, operational, and quality targets Collaborate with cross-functional teams to align priorities and resolve technical challenges Interface with customers and internal stakeholders to translate operational requirements into actionable technical plans Ensure deployment readiness, supporting installations, configuration, and integration in the field Identify and troubleshoot system issues, root causes, and implement corrective actions Document design decisions, interfaces, and lessons learned for future scalability Contribute to process improvement across systems engineering and deployment practices<br><br>Required Qualifications<br><br>The qualifications below outline the experience and skills most relevant to success in this role. We recognize that skills and potential come in many forms, and we welcome diverse experiences that advance our mission.<br><br>Experience<br><br>8+ years of systems engineering experience designing and deploying complex, integrated systems Proven success leading technical projects from requirements and design through implementation and deployment<br><br>Core Skills<br><br>Strong understanding of both hardware (sensors, networking, embedded or edge devices) and software (systems integration, APIs, cloud services) Excellent problem-solving, troubleshooting, and cross-functional communication skills Demonstrated ability to write clear technical documentation and requirements<br><br>Personal Attributes<br><br>Collaborative and solutions-oriented Adaptable, proactive, and comfortable working in fast-paced, evolving environments Strong organizational and leadership skills<br><br>Education<br><br>Bachelor’s or Master’s degree in Engineering, Computer Science, or a related technical field<br><br>Nice To Have<br><br>Experience in urban mobility, transportation, or fleet technology environments Exposure to IoT, computer vision, or large-scale sensor/data platforms Experience interacting directly with customers or field deployment teams Familiarity with cloud infrastructure (AWS, Azure, or similar)<br><br>If you’re ready to help power the systems shaping tomorrow’s cities, apply to join Hayden AI as a Staff Systems Engineer!<br><br>Compensation Range: $185K - $240K<br><br>Powered by Ashby<br><br>Privacy Policy Security Vulnerability Disclosure
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>· Be familiar with the project’s contract documents, detailed drawings, specifications, and health and safety measures, together with any associated updates or revisions.</p><br><p>· Ensure the contractor’s compliance with the standards, specifications, and requirements of the contract documents.</p><br><p>· Maintain daily records of the contractor’s manpower, equipment, and resources deployed on site.</p><br><p>· Undertake site supervision and inspections as required or instructed by the Resident Engineer (RE) or Assistant Resident Engineer (ARE) to ensure works are executed in accordance with approved drawings and specifications.</p><br><p>· Liaise daily with the contractor to ensure proper management of site resources, health and safety, and progress of works.</p><br><p>· Prepare daily inspection and progress reports for submission to the RE or ARE, including details of work orders, materials deliveries, and inspection programs.</p><br><p>· Implement and follow up on site instructions issued by the RE or ARE.</p><br><p>· Apply quality control procedures and ensure all works are carried out as per the approved Quality Management System (QMS) and project-specific quality plans.</p><br><p>· Assist in site measurements and survey checks for utilities, alignments, levels, and other infrastructure components as directed by the RE or ARE.</p><br><p>· Coordinate and cooperate with the Client’s Project Manager or representatives during site inspections in the presence of the RE or ARE.</p><br><p>· Monitor and record contractor QA/QC activities, including materials testing, workmanship, and inspection records.</p><br><p>· Assist the RE and ARE in the preparation of correspondences, reports, and other project documentation in compliance with contract requirements.</p><br><p>· Identify and report site issues promptly and coordinate with the RE or ARE to implement corrective actions.</p><br><p>· Monitor and verify start-up, testing, commissioning, and handover activities, ensuring all records and documentation are properly maintained.</p><br><p>· Maintain complete records of materials test results, inspections, and executed works for project closeout and handover.</p><br><p>· Conduct audit inspections to verify conformity with contract documents, approved shop drawings, method statements, and contractor quality plans.</p><br><p>· Ensure that all works comply with Dubai Municipality (DM), RTA, DEWA, and other local authority standards and regulations.</p><br><p>Promote and ensure strict adherence to health, safety, and environmental (HSE) standards on site</p><br><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>