Tour operator Jobs - Dubai UAE
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<p>We are seeking an experienced, commercially driven, and results-oriented Retail Sales Director – Mobile & Accessories to lead the growth and performance of our Kiosk Retail Cluster across the assigned market. </p><p>The role will have end-to-end responsibility for the sales, profitability, operational performance, inventory productivity, customer experience, and people development of the kiosk network. </p><p>The successful candidate will bring a strong understanding of high-volume, small-format retail and the ability to translate commercial strategy into consistent execution at the store level. </p><p>As the leader of a fast-paced kiosk business, you will be responsible for maximizing footfall conversion, average transaction value, units per transaction, gross margin, and sales productivity, while maintaining strong operational controls and an engaging customer experience. </p><p>You will also play a key role in network expansion, identifying new locations and business opportunities, negotiating with key stakeholders, and building a scalable operating model for future growth. </p><p> </p><p> </p><p><strong>Key Responsibilities </strong></p><p> </p><p><strong>Commercial Strategy & Revenue Growth: </strong></p><p>Develop and execute the overall sales and commercial strategy for the Mobile & Accessories kiosk network. </p><p>Own cluster-level revenue, gross margin, EBITDA/profitability, and sales productivity targets. </p><p>Establish annual, quarterly, and monthly sales plans, translating business objectives into clear targets for each kiosk and team. </p><p>Drive continuous improvement in key retail KPIs, including: Sales per kiosk / sales per square foo, conversion rate, Average Transaction Value (ATV), Units per Transaction (UPT, gross margin, attachment,t and cross-sell rate, inventory turnover. Identify opportunities to increase revenue through upselling, cross-selling, bundles, promotions, and product mix optimization. </p><p>Monitor market trends, competitor activity, pricing, consumer behavior, and emerging mobile accessory categories to maintain a competitive product proposition.</p><p> </p><p><strong>Kiosk Network Expansion & Business </strong></p><p>Development: Identify and evaluate high-potential locations, including shopping malls, hypermarkets, transit hubs, high-footfall retail destinations, and other strategic venues. </p><p>Develop business cases for new kiosk locations, including sales forecasts, investment requirements, operating costs, payback, and profitability expectations. </p><p>Lead the commercial and operational rollout of new kiosks, ensuring timely opening and readiness. Develop a scalable kiosk operating model that supports rapid expansion while maintaining consistent customer and brand standards. Evaluate the performance of existing locations and recommend relocation, resizing, refurbishment, consolidation, or closure where appropriate</p><p>Operational Excellence </p><p>Establish and continuously improve standardized SOPs and operating standards across the kiosk network. </p><p>Ensure strict compliance with procedures covering: Opening and closing Cash management and reconciliation, inventory receiving and transfers Stock counts and inventory audits Loss prevention and shrinkage control Discount and promotional controls Health, safety, and mall compliance.e Ensure all kiosks consistently meet required standards for customer service, appearance, availability, and operational discipline. </p><p>Use sales and operational data to identify performance gaps and implement corrective action plans</p><p> </p><p><strong>Merchandising & Customer Experience </strong></p><p>Develop and maintain a compelling visual merchandising strategy specifically designed for small-footprint, high-traffic kiosk environments. </p><p>Optimize product placement, price communication, promotional displays, and product adjacencies to maximize conversion and basket size. </p><p>Ensure the right balance between fast-moving mobile accessories, premium products, impulse purchases, and emerging categories. </p><p>Partner with marketing and brand teams to execute seasonal campaigns, product launches, promotions, and in-store activations. </p><p>Maintain a consistently high standard of customer engagement and service across all locations</p><p> </p><p><strong>Inventory & Product Management</strong></p><p>Partner closely with Supply Chain, Procurement, and Merchandising teams to maintain optimum inventory availability. </p><p>Ensure strong availability of high-demand and fast-moving products while controlling excess and obsolete inventory. </p><p>Establish appropriate stock cover, replenishment, assortment, and allocation strategies by kiosk. Monitor inventory ageing, sell-through, stock variance, shrinkage, and inventory turnover. </p><p>Develop action plans to accelerate the sale of slow-moving and ageing inventory without unnecessarily eroding margins</p><p> </p><p><strong>Leadership & Talent Development</strong> </p><p>Lead and develop Area Sales Managers, Kiosk Supervisors, and frontline Sales Associates across the network. Build a high-performance, customer-focused sales culture based on accountability, ownership, and continuous improvement. Establish clear individual and team KPIs and ensure consistent performance management. </p><p>Develop structured training programs covering: Product knowledge, consultative selling, cross-selling and upselling, objection handling, closing techniques, customer experience, product demonstrations.s Implement effective incentive and recognition programs to drive performance, engagement, and retention. </p><p>Identify and develop high-potential employees to build a strong internal leadership pipeline</p><p> </p><p><strong>P&L & Financial Management </strong></p><p>Own the financial performance of the kiosk cluster, including revenue, gross margin, operating expenses, and profitability. </p><p>Prepare and manage budgets, forecasts, and business plans. Analyze kiosk-level profitability and identify opportunities to improve cost efficiency and returns. </p><p>Monitor labor productivity, rental costs, promotional spending, inventory costs, and other key operating expenses. </p><p>Ensure commercial decisions are supported by robust financial analysis and clear return-on-investment expectations</p><p> </p><p><strong>Landlord, Mall & Strategic </strong></p><p>Partner Management acts as the senior commercial contact for mall management, landlords, property operators, and strategic retail partners. </p><p>Manage relationships relating to kiosk placement, trading hours, lease compliance, operational requirements, visibility, and commercial performance. </p><p>Identify opportunities to improve kiosk locations, negotiate better commercial terms, and secure strategic placements. Work closely with mobile brands, accessory manufacturers, distributors, and other partners to secure: Promotional support, co-marketing investment, Product launches, Exclusive offers, Commercial incentives, training, and merchandising support </p><p> </p><p><strong>Reporting, Analytics & Governance</strong></p><p> Establish a robust performance reporting framework covering daily, weekly, and monthly commercial and operational KPIs. </p><p>Provide regular performance updates and strategic recommendations to the CEO and senior management. </p><p>Use data and analytics to identify trends, underperforming locations, sales opportunities, and operational risks. </p><p>Drive a culture of fact-based decision-making and performance accountability across the organization. </p><p> </p><p><strong>Qualifications & Experience </strong></p><p>Essential: 8+ years of progressive retail sales experience, with at least 3–5 years in a senior regional, multi-site, or director-level leadership role. </p><p>Proven experience managing a multi-location retail network, preferably kiosks, pop-ups, stores, or other small-format/high-footfall retail environments. </p><p>Strong industry experience in mobile phones, consumer electronics, telecom, mobile accessories, or related retail categories. </p><p>Demonstrated track record of delivering revenue growth, margin improvement, and profitable retail expansion. </p><p>Strong understanding of retail KPIs, including conversion, ATV, UPT, sales per square foot, gross margin, sell-through, stock turnover, and labor productivity. </p><p>Proven experience with P&L ownership, budgeting, forecasting, and financial analysis. </p><p>Strong commercial and negotiation skills with experience managing landlords, mall operators, vendors, distributors, and brand partners. </p><p>Demonstrated ability to recruit, lead, coach, and develop large frontline sales teams. Strong analytical, problem-solving, and decision-making capabilities. </p><p>Excellent communication, negotiation, presentation, and stakeholder-management skills. </p><p>Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related discipline. </p><p>A Master’s degree or relevant professional qualification is an advantage</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Off-Plan Real Estate Specialist<br><strong>Location:</strong> Dubai, UAE</p><p><strong>Position Type:</strong> Full-Time (Commission-Based with Competitive Structure)</p><p><strong>Availability:</strong> Immediate Joiners Only</p><p><strong>Experience Required:</strong> Minimum 6 Months of Dubai Real Estate Experience</p><p><strong>Job Summary</strong></p><p>We are seeking a driven, high-energy <strong>Off-Plan Real Estate Specialist</strong> to join our growing team. In this role, you will be the bridge between major master developers in Dubai (such as Emaar, DAMAC, Nakheel, and Sobha) and international/local investors.</p><p>This is a fast-paced, high-reward position that heavily relies on <strong>outbound calling</strong> to generate leads and high-impact <strong>video presentation skills</strong> to showcase luxury developments to global clients. If you have at least 6 months of experience in the Dubai market, love the thrill of the chase, and can confidently command a camera, we want you on our floor immediately.</p><p><strong>Key Roles & Responsibilities</strong></p><p><strong>1. Outbound Lead Generation & Prospecting</strong></p><ul><li><p><strong>High-Volume Calling:</strong> Conduct targeted outbound cold and warm calls daily to international and local high-net-worth individuals (HNWIs).</p></li><li><p><strong>Database Management:</strong> Actively build, update, and nurture your sales pipeline using our CRM, ensuring consistent follow-ups.</p></li><li><p><strong>Qualifying Buyers:</strong> Identify client investment goals, budgets, and timelines to match them with the perfect off-plan projects.</p></li></ul><p><strong>2. Video Presentations & Digital Selling</strong></p><ul><li><p><strong>Virtual Consultations:</strong> Conduct highly professional video presentations (via Zoom, Microsoft Teams, or Google Meet) to walk international clients through project brochures, 3D models, floor plans, and payment plans.</p></li><li><p><strong>Content Creation:</strong> Confidently present on camera for social media walk-throughs, project teasers, and personalized video pitches to send to prospective buyers.</p></li><li><p><strong>Virtual Site Tours:</strong> Adapt to digital-first buyers by effectively presenting the "Dubai lifestyle" and master-community benefits through screen-sharing and interactive maps.</p></li></ul><p><strong>3. Sales, Advisory & Relationship Management</strong></p><ul><li><p><strong>Market Expertise:</strong> Stay ahead of the curve on Dubai’s real estate market trends, upcoming launches, ROI expectations, and master developer portfolios.</p></li><li><p><strong>Consultative Selling:</strong> Guide clients through the entire buying cycle—from initial inquiry and property selection to booking, signing the SPA (Sales and Purchase Agreement), and post-sales coordination.</p></li><li><p><strong>Developer Relations:</strong> Maintain strong working relationships with developer sales representatives to secure the best units (inventories) for your clients.</p></li></ul><p><strong>Requirements & Qualifications</strong></p><ul><li><p><strong>Experience:</strong> Minimum <strong>6 months of active experience</strong> in the Dubai Real Estate market (preferably with a focus on off-plan sales).</p></li><li><p><strong>Joining Status:</strong> <strong>Immediate joiners only</strong> (already residing in the UAE with a transferable visa or cancelled visa is highly preferred).</p></li><li><p><strong>Outbound Grit:</strong> Proven track record of handling high-volume outbound calling and overcoming client objections.</p></li><li><p><strong>On-Camera Confidence:</strong> Exceptional verbal communication and presentation skills, with a natural comfort level presenting on video.</p></li><li><p><strong>Language:</strong> Fluency in English is mandatory. Bilingual skills (Arabic, Russian, French, or Urdu/Hindi) are a massive advantage.</p></li><li><p><strong>Negotiation Skills:</strong> Strong closing skills with a hunger to smash monthly sales targets.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for a high-performing, self-motivated sales professional who thrives in a fast-paced environment and does not wait for leads to fall into their lap. The ideal candidate blends the grit of a traditional outbound sales agent with the modern, charismatic presence of a digital-first presenter.</p><p><strong>1. Professional Experience & Industry Knowledge</strong></p><ul><li><p><strong>The 6-Month Sweet Spot:</strong> Must have a minimum of <strong>6 months of active, hands-on experience</strong> in the Dubai real estate market. They should already understand how the local market operates, the role of DLD (Dubai Land Department), and basic buying procedures.</p></li><li><p><strong>Developer Familiarity:</strong> A solid understanding of major Dubai master developers (e.g., Emaar, DAMAC, Nakheel, Sobha, Aldar) and their signature master communities (e.g., Dubai Marina, Downtown, Palm Jumeirah, Dubai Hills Estate).</p></li><li><p><strong>Off-Plan Savvy:</strong> Basic knowledge of how payment plans, post-handover structures, and booking processes work.</p></li></ul><p><strong>2. Core Skill Set & Performance Metrics</strong></p><ul><li><p><strong>The "Cold Call" Warrior:</strong> A candidate who is comfortable making <strong>80 to 100+ outbound calls a day</strong> without experiencing call reluctance. They must view cold/warm outreach as a primary tool for success, not an afterthought.</p></li><li><p><strong>Natural On-Camera Charisma:</strong> High level of comfort presenting on video. They should be articulate, energetic, and capable of holding an international client's attention over a 30-minute Zoom or Teams presentation.</p></li><li><p><strong>Tech-Literate:</strong> Familiarity with modern CRMs (e.g., HubSpot, Salesforce, Property Finder/Bayut systems) and virtual meeting tools.</p></li></ul><p><strong>3. Key Behavioral & Soft Traits</strong></p><ul><li><p><strong>Exceptional Resilience:</strong> The ability to handle rejection positively and maintain a high-energy attitude throughout a demanding sales day.</p></li><li><p><strong>Self-Discipline & Hustle:</strong> Dubai real estate is highly competitive; we need someone who manages their pipeline proactively, follows up religiously, and takes ownership of their daily targets.</p></li><li><p><strong>Polished Professionalism:</strong> Exceptional grooming, speech, and email etiquette. Since they will be dealing with high-net-worth individuals (HNWIs), they must project trust, sophistication, and market authority.</p></li></ul><p><strong>4. Critical Logistics (Non-Negotiable)</strong></p><ul><li><p><strong>Immediate Availability:</strong> Must be ready to join <strong>immediately</strong>. Candidates with 1 to 3-month notice periods will not be considered.</p></li><li><p><strong>Current Residency:</strong> Must already be residing in the UAE (ideally on a cancelled employment visa, visit visa, or spouse/family sponsorship, ready for an immediate visa transfer).</p></li><li><p><strong>Language Proficiency:</strong> Absolute fluency in spoken and written <strong>English</strong>. Multilingual candidates (especially those fluent in Russian, Arabic, French, or Mandarin) will be fast-tracked.</p></li></ul><p></p></section>
Job Overview<br><br> JOB DESCRIPTION <br><br>The Demand Planning Lead is responsible for the development, approval, quality, and accuracy of SKU and asset-level forecasts across multiple product lines, including Managed Pressure Drilling, Drilling Services, Tubular Running Services, Wireline Services, Intervention Services, and Drilling Tools.<br><br>This role partners with global Geo Zones, Operations, and Finance teams to deliver accurate forecasts that reflect the best available business insights. The position is accountable for advancing demand planning maturity through the integration of asset-based planning, Make-to-Stock (MTS) and Make-to-Order (MTO) strategies, Service BOM frameworks, and structured planning processes to align operational demand, material requirements, and financial forecasts.<br><br>The Demand Planning Lead reports to the Global Planning Manager.<br><br>Responsibilities<br><br>Track and analyze forecast variance and bias, updating forecasts to continuously improve forecast accuracy, including segmentation of forecasted versus non-forecasted (MTS-driven) demand. Develop new product forecasts in collaboration with cross-functional teams, incorporating demand scenarios, ramp profiles, and service and repair consumption assumptions. Identify best practices and continuous improvement opportunities to advance demand planning maturity, standard operating procedures, and global consistency across Geo Zones. Balance supply and demand across product lines while identifying constraints related to repair capacity, asset availability, and material readiness. Own all demand and supply planning processes for assigned product lines, including related KPIs such as forecast accuracy, fill rate, inventory turns, and asset readiness. Lead governance of MTS and MTO strategies, including classification logic, stocking levels, and alignment with network lead times. Integrate asset-based demand planning methodologies, including repair demand, utilization-driven demand, and cadence-based planning, into forecasting processes. Develop and maintain Service BOMs and consumption models to improve demand signal quality and working capital efficiency. Drive inventory redeployment opportunities and network optimization initiatives, including DC/BP balancing, repositioning strategies, and lead-time alignment. Partner with manufacturing and repair facilities to improve operational performance metrics, including On-Time Delivery, Past Due, Lead Time, and material readiness. Ensure alignment between demand plans and repair schedules, with a focus on execution readiness beyond the 90-day horizon. Maintain safety and service quality as top priorities across all business activities. Ensure compliance with corporate governance standards, company policies, applicable laws, regulations, and industry practices. Collaborate with key internal and external stakeholders to document forecast changes, overrides, assumptions, and inputs for Sales and Operations Planning meetings. Incorporate operational demand signals, asset utilization, repair cycles, product launches and discontinuations, pricing changes, and competitive activity into forecasts. Partner closely with Marketing, Account Planning, Operations, Repair & Maintenance, and Replenishment teams to deliver accurate and executable demand plans. Present and review key forecast changes during monthly Sales and Operations Planning and operational cadence meetings, highlighting impacts to supply chain performance, operational readiness, and financial projections. Lead a structured monthly demand planning cadence across global and regional teams to align forecasts, supply plans, and execution plans. Support enhancements to demand planning systems, including requirements definition, system validation, and reporting tool development. Ensure forecasting processes and methodologies are consistently followed, standardized, and continuously improved across product lines and regions. Influence teams to adopt structured problem-solving methodologies to identify root causes and improve business processes. Develop scenarios and what-if analyses addressing demand variability, supply disruptions, and inventory strategy impacts.<br><br>Skills<br><br>Solid understanding of supply chain best practices and procedures. Strong demand planning, inventory management, and supply chain planning expertise. Knowledge of MTS and MTO planning strategies. Experience with asset-based demand planning methodologies. Understanding of Service BOM development and consumption modeling. Strong analytical and forecasting capabilities. Excellent verbal, written, and presentation skills. Strong interpersonal skills with the ability to collaborate across all organizational levels. Strong analytical and problem-solving capabilities with the ability to operate effectively in collaborative environments with senior stakeholders. Strong process management and continuous improvement mindset. Ability to work independently and collaboratively in team environments. Positive, supportive, and proactive approach to work. High level of integrity, ethics, and honesty. Knowledge of supervision, training, and personnel management principles and practices preferred.<br><br>Qualifications<br><br>Bachelor’s degree in Business, Industrial Management, Supply Chain, or a related field. Minimum of five years of experience in demand planning and/or inventory management roles. Advanced degree preferred. Supply chain experience within Oil & Gas, automotive, industrial equipment, or advanced manufacturing environments preferred. CPIM certification preferred. Experience in asset-based or service supply chain environments, including repair, maintenance, or field service operations preferred. Willingness and ability to travel regionally and internationally up to 10%.<br><br>About Us<br><br>Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.<br><br>We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.<br><br>Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team.<br><br>When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.<br><br>Join Us<br><br>Weatherford is producing energy for today and tomorrow- with global opportunities as unlimited as your sense of adventure. Join us to make an impact on our customers, the industry, and the world.<br><br>Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.