Tourism manager Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Design and sell international and regional holiday packages.</p></li><li><p>Handle flight reservations, ticketing, reissues, and refunds using GDS systems.</p></li><li><p>Recommend destinations, hotels, cruises, tours, and travel experiences.</p></li><li><p>Prepare travel quotations and itinerary proposals.</p></li><li><p>Book flights, hotels, transfers, attractions, travel insurance, and other travel services.</p></li><li><p>Achieve individual sales and revenue targets.</p></li><li><p>Build strong relationships with clients and generate repeat business.</p></li><li><p>Provide excellent customer service before, during, and after travel.</p></li><li><p>Stay updated on airline promotions, visa requirements, and travel trends.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Essential</strong></p><ul><li><p>Filipino nationality preferred.</p></li><li><p>Minimum 2 years of experience in a travel agency, tour operator, or travel consultancy role.</p></li><li><p>Strong experience in selling holiday packages and leisure travel.</p></li><li><p>Proficiency in GDS systems such as:</p><ul><li><p>Amadeus</p></li><li><p>Galileo</p></li><li><p>Sabre</p></li></ul></li><li><p>Knowledge of airline fares, ticketing procedures, reissues, and refunds.</p></li><li><p>Excellent communication and sales skills.</p></li><li><p>Ability to meet sales targets and work in a fast-paced environment.</p></li><li><p>Proficiency in English and Tagalog.</p></li></ul><p><strong>Preferred</strong></p><ul><li><p>UAE travel industry experience.</p></li><li><p>Existing customer base or travel sales network.</p></li><li><p>Knowledge of visa services and travel insurance.</p></li><li><p>Experience with both inbound and outbound tourism.</p></li></ul><br><p><strong>What we offer:</strong></p><p>Competitive Salary Package Attractive Sales Commissions &amp; Performance Incentives Career Growth Opportunities Professional and Friendly Work Environment UAE Employment Benefits as per Labour Law </p><p></p></section>

Implementation & Onboarding Specialist — Smart Check-in H2O Hospitality · Abu Dhabi, UAE · Full-time, on-site<br>About the programme H2O Hospitality is the implementation partner for Abu Dhabi's Smart Check-in programme — the Department of Culture and Tourism (DCT) initiative bringing a digital, mandated guest-arrival experience to every licensed hotel in the Emirate. It's one of the largest hospitality-technology rollouts in the region, and we're scaling the team that delivers it on the ground.<br>The role You'll work alongside our Abu Dhabi Account Manager to onboard hotel properties onto the platform — end to end, one property at a time, across the full Emirate portfolio. <br>What you'll own Guiding each property through the onboarding journey — Acting as the day-to-day point of contact for hotel GMs, IT directors, and front office managers throughout their onboarding. Coordinating with our Seoul-based product and engineering teams on configuration, integration issues, and escalations. Keeping onboarding status, blockers, and timelines accurately tracked and reported so the wider programme team always knows where each property stands.<br>What we're looking for Direct experience in UAE hotel operations — front office, IT, or property management systems. Comfort sitting between operations and technology — able to talk to a GM about guest experience and to an engineer about an integration in the same afternoon. Strong organisation. You'll have many properties in flight at different stages and you'll need to keep every one of them moving. Fluency in Korean and English.<br>Why Korean matters H2O is a Korean company. Our product, engineering, and leadership teams work daily between Seoul and Abu Dhabi. Being able to bridge those two worlds — the technology coming out of Korea and the hotel floor here in the UAE — is genuinely valuable to us, not a nice-to-have. Based in Abu Dhabi. Potential travel across properties in the Emirate.<br>한국어와 영어 모두 가능한 UAE 호텔리어분을 찾고 있습니다. 아부다비 근무.#Hospitality #Abu Dhabi #UAE #Hotel Tech #Hiring #호텔 #한국

About Uplift Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 60 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.<br>About Our Client Our client is a global aviation services company that provides luxury services for private aviation.<br>The Guest Experience Officer is responsible for creating a seamless, personalized, and memorable guest journey from arrival to departure. The role serves as the primary point of contact for guests, ensuring exceptional service standards, proactive problem resolution, and close coordination with operational departments.<br>Qualifications:Education Diploma or Bachelor's degree in:Hospitality Management, Hotel Administration, Tourism Management, Business Administration, Customer Experience Management., Communications Professional certifications are advantageous:Forbes Travel Guide – Luxury Hospitality Standards, Customer Service Excellence Certification, IATA Customer Service (for airport environments), First Aid/CPR<br>Experience Minimum:2–4 years in guest-facing hospitality or customer service roles Experience in one or more of:Airport VIP lounges, Executive terminals, Private aviation (FBO),Luxury restaurants, Fine dining, Cruise terminals, Premium retailor lifestyle hospitality Preferred:Experience serving VIPs,diplomats, executives, or high-net-worth individuals Experience handling guestcomplaints and service recovery Experience working in multicultural environments

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><p><span><span>To achieve the necessary telephone sales techniques to maximum the sales of accommodation for Hyatt Hotels and Resorts.</span></span></p><br></li><li><p><span><span>To acquire extensive knowledge of all Hyatt Hotels and Resorts, to be able to confidently answer enquiries from the general public, travel industry and staff at Hyatt Hotels and Resorts. This knowledge includes guarantee and cancellation policies of each Hyatt and Resorts. Rack and Corporate rate structures and methods of payments.</span></span></p><br></li><li><p><span><span>To achieve a general knowledge of travel industry, including terminology, in-house operations etc.&nbsp;</span></span></p><br></li><li><p><span><span>Good Communication Skills.&nbsp;</span></span></p><br></li><li><p><span><span>To maintain accurate records of all requests, following up these requests within 24 hours with both the property and the quest or travel agent.</span></span></p><br></li><li><p><span><span>To perform day to day operations functions and other tasks as assigned by the Revenue and Sales Manager or Supervisor.</span></span></p><br></li></ul><br><b>Qualifications:</b><br><p><span>Diploma/qualification in Hospitality or Tourism Management.</span></p><br> </div>

We are currently looking for a Senior Heritage Planning Projects Senior Specialist to join the Department of Culture and Tourism – Abu Dhabi. <br>The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) drives the sustainable growth of Abu Dhabi’s culture and tourism sectors. Through its work in cultural heritage, museums, historic environments, creative industries, and destination development, DCT Abu Dhabi plays a central role in preserving the emirate’s cultural identity while positioning Abu Dhabi as a leading global destination for culture and tourism. <br>Role Purpose The Senior Heritage Planning Project Specialist supports the Heritage Planning Projects Unit by project managing and overseeing the preparation of heritage planning studies, feasibility studies, adaptive reuse frameworks, and heritage-led urban revitalization initiatives. <br>The role coordinates internal and external stakeholders, consultants, and resources to ensure that heritage planning tools and project studies are evidence-based, technically sound, and aligned with DCT priorities, conservation requirements, and long-term management needs. <br>The position also builds and maintains the unit’s institutional knowledge base, including information on the regulatory environment, funding instruments, stakeholder landscape, socio-economic data, and international best practice, to inform project development, business case preparation, and implementation monitoring. <br>Key Responsibilities Heritage Feasibility Studies and Project Development Project manage and coordinate the development of heritage planning studies that inform rehabilitation, adaptive reuse, and heritage-led urban revitalization projects. Coordinate the preparation of heritage planning tools, including Site Management Plans, Conservation Management Plans, Heritage Management Plans, Heritage Masterplans, implementation plans, and related planning instruments. Support the development of adaptive reuse business plans, economic viability frameworks, operator selection criteria, programme briefs, and project briefs for heritage assets. Prepare and review scopes of work, consultant briefs, technical inputs, and project documentation to support procurement and delivery of heritage planning studies. Coordinate internal and external resources to ensure project deliverables are completed to agreed standards, timelines, and institutional requirements. <br>Business Case, Feasibility, and Adaptive Reuse Contribute to the preparation and quality review of business plans, feasibility studies, financial viability frameworks, and economic narratives for heritage projects. Support operator analysis, revenue scenario review, cost framework development, and business case documentation in coordination with internal teams and external consultants. Ensure that business case inputs reflect heritage values, conservation requirements, operational needs, community benefit, and long-term management considerations. Support the preparation of programme briefs and activation concepts for heritage assets identified for cultural, tourism, community, or mixed-use functions. Assist in aligning feasibility study recommendations with DCT strategies, conservation policies, legislative requirements, and international best practice. <br>Institutional Knowledge and Evidence Base Build and maintain the Heritage Planning Projects Unit’s institutional knowledge base to support heritage planning instruments and project development. Map and regularly update information on relevant regulations, policy frameworks, funding instruments, stakeholder responsibilities, ownership considerations, and socio-economic data. Research and synthesize international best practice in heritage planning, adaptive reuse, heritage economics, conservation-led regeneration, and cultural landscape management. Prepare briefing notes, evidence summaries, benchmarking studies, and internal knowledge products to inform decision-making and business case preparation. Maintain structured records of studies, recommendations, decisions, stakeholder inputs, and implementation status in line with DCT requirements. <br>Monitoring and Implementation Monitor the implementation of approved heritage plans, planning tools, feasibility study recommendations, and adaptive reuse frameworks. Track progress against agreed actions, indicators, timelines, risks, dependencies, and stakeholder commitments. Identify implementation gaps, constraints, risks, and opportunities, and escalate matters requiring management attention. Coordinate with relevant DCT teams, government entities, consultants, operators, asset owners, and delivery partners to support implementation of study outcomes. Prepare progress reports, dashboards, presentations, and updates to support management review and decision-making. <br>Governance & Stakeholder Engagement Coordinate day-to-day engagement with internal DCT sectors, government entities, municipalities, planning authorities, consultants, developers, investors, operators, and community-facing partners. Support stakeholder consultations, workshops, meetings, and review sessions for heritage planning projects and studies. Document stakeholder inputs, agreed actions, approvals, risks, and follow-up requirements to ensure clear project governance. Support the development of governance arrangements, partnership structures, operating models, and stakeholder commitments required for heritage-sensitive project outcomes. Provide technical and coordination support in responding to senior management and government stakeholder requests. <br>Research and Innovation Contribute to research initiatives related to heritage planning, adaptive reuse, heritage economics, heritage-led revitalization, and cultural landscape management. Prepare technical reports, briefing notes, presentations, research summaries, and internal papers to support unit activities. Support knowledge-sharing activities, workshops, training materials, and guidance documents related to heritage planning tools and methodologies. Contribute to the dissemination of heritage planning knowledge within DCT and with relevant external partners, as directed. Support the preparation of publications, conference inputs, or professional presentations related to the unit’s work. <br>Dissemination Contribute to the preparation and dissemination of technical reports, research papers, policy papers, guidance documents, and publications. Represent DCT at professional conferences, technical forums, and academic events, promoting the visibility of Abu Dhabi's heritage planning initiatives. <br>Shared Activity Carry out any other duties and responsibilities related to the role at the request of the direct manager. Follow all relevant DCT departmental policies, processes, standard operating procedures, values, ethics, and occupational safety and health requirements. Contribute to continuous improvement and sustainability of systems, processes, and practices. <br>Qualifications and Experience Bachelor's degree in Architecture, Urban Planning, Historic Preservation, Heritage Conservation, Landscape Architecture, or a related discipline. Master's degree in Heritage Conservation, Urban Planning, Architecture, Cultural Heritage Management, or related field. Minimum 6–8 years of relevant experience in heritage planning, conservation planning, adaptive reuse, urban regeneration, heritage management, cultural asset planning, or related fields Demonstrated experience managing multidisciplinary projects and consultant teams. <br>Skills Heritage Planning and Conservation Management Business Feasibility Studies Financial modelling Adaptive Reuse Planning Urban Regeneration and Revitalisation Heritage Policy and Guideline Development Project and Programme Management GIS and Spatial Analysis Stakeholder Engagement and Facilitation Report Writing and Publications Budget and Consultant Management <br>Interested candidates are welcome to apply or share their CV for consideration.

<ul><li><p>Promoting and selling Holidays & Travel products, handling leisure-related tasks to ensure company profitability and achieving targets (Outbound Holidays/Leisure/travel)</p></li><li><p>Lead a team of travel consultants, providing training and support to foster a culture of excellence and innovation.</p></li><li><p>Ensure compliance with travel regulations and safety protocols, maintaining high standards of service and customer care.</p></li><li><p>Develop partnerships with tourism boards and local attractions to enhance package appeal and value.</p></li><li><p>Analyze sales data and performance metrics to inform future strategies and optimize holiday offerings.</p></li><li><p>Manage client communications effectively, providing timely updates and addressing concerns to enhance customer satisfaction.</p></li><li><p>Coordinate with marketing teams to promote holiday packages through compelling campaigns and outreach strategies.</p></li><li><p>Oversee all logistical aspects of holiday planning, from itinerary creation to on-ground support, ensuring seamless execution.</p></li><li><p>Monitor holiday trends and customer feedback to continuously improve offerings and introduce innovative travel experiences.</p></li><li><p>Negotiate contracts with hotels, airlines, and local vendors to secure the best rates and services for clients, leveraging industry connections.</p></li><li><p>Design and curate personalized holiday packages that cater to diverse client preferences and budgets, ensuring exceptional experiences.</p></li><li><p>Develop Marketing Strategies to Promote & sell all products & services.</p></li></ul><p>.</p><p>Supervisory Responsibilities</p><p>Assisting Travel Consultant on Holidays package.</p><p>Seek management assistance and guidance by reporting any issues.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Tourism Management, Business Administration, or a related field, with a strong academic record.</p></li><li><p>Strong organizational skills with attention to detail, ensuring all aspects of holiday planning are executed flawlessly.</p></li><li><p>Creative problem-solving abilities, allowing for quick adaptation to changes and unexpected challenges.</p></li><li><p>Exceptional interpersonal skills, with the ability to build relationships and resolve issues effectively.</p></li><li><p>Strong analytical skills with the ability to interpret market trends and customer preferences for strategic planning.</p></li><li><p>Bilingual proficiency in English and another language preferred, enhancing communication with diverse clients.</p></li><li><p>10 years of experience in manager role -travel management, sales, or related roles, showcasing a proven track record of success.</p></li><li><p>Industry certifications such as IATA, or similar, indicate a commitment to professional development and expertise.</p></li><li><p>Experience in managing complex travel itineraries and vendor relationships, with a strong focus on customer satisfaction</p></li><li><p>Computer literate in MS Office & Windows</p></li></ul><br><p>UAE Driving License is mandatory.</p>

<p>Position Title: Customer Experience & Travel Support Manager Employment Type: Full Time Salary: up to 15,000 AED inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A Dubai-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide. Job Description: ? Lead and manage the Customer Experience & Travel Support function, ensuring consistently high service standards throughout the post-booking and travel journey, including customer inquiries, amendments, urgent requests, and travel-related support. ? Take ownership of complex customer cases, escalations and service recovery, coordinating effectively with internal departments, suppliers, travel partners, and other stakeholders to achieve timely and customer-focused resolutions. ? Drive operational excellence and continuous improvement by monitoring service KPIs, response times, customer satisfaction, recurring service issues, workflows, resource allocation, and team performance, particularly during peak travel periods. ? Lead, coach and develop the customer-facing team by establishing clear standards of accountability, service quality and performance, while using CRM systems, customer feedback, data and technology to improve customer experience, retention and operational efficiency.</p><p>Qualifications: ? With minimum 5 years of relevant experience in Customer Experience, Travel Operations, Travel Support, Guest Relations or a related customer-facing function, including at least 3 years in a managerial/team leadership capacity. ? Strong preference for candidates with direct experience within a reputable travel agency, tour operator, DMC, OTA, airline, hospitality group or travel technology company, with a solid understanding of international travel and the post-booking customer journey. ? Proven ability to lead high-volume customer operations and manage complex escalations, service recovery, difficult customer situations, team performance, workforce priorities and cross-functional stakeholder coordination. ? Bachelor's degree in Business Administration, Tourism, Hospitality, Management, Operations or a related discipline, with strong exposure to CRM/customer-service systems and performance metrics; professional training or certifications in Customer Experience, COPC, Lean Six Sigma, Operational Excellence, Leadership or Project Management will be a strong advantage. How to Apply: Send your CV in word format to: CUSTOMERSERVICEJOBS2020 AT GMAIL DOT COM and use “Customer Experience & Travel Support Manager” as email subject</p>

<ul><li><p>This is a full-time, remote role for a Brand &amp; Marketing Communications Manager. As part of this role, you will be responsible for developing and executing marketing and brand strategies to elevate visibility and drive business growth. Key responsibilities include overseeing content creation, managing marketing campaigns, coordinating cross-platform communications, analyzing market trends, and ensuring alignment with corporate goals. The role necessitates collaboration with internal teams, stakeholders, and external partners to deliver cohesive and impactful messaging across all channels.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Brand strategy, marketing campaign management, and event planning skills to drive impactful business outcomes.</p></li><li><p>Content creation, copywriting, and social media management skills to develop high-quality, consistent messaging across platforms.</p></li><li><p>Market research and data analysis capabilities to identify trends and measure campaign effectiveness.</p></li><li><p>Strong interpersonal and collaboration skills to work effectively with diverse teams and external partners.</p></li><li><p>Project management and organizational skills for multitasking and delivering projects on time.</p></li><li><p>Proficiency in digital marketing tools, analytics platforms, and CRM systems is advantageous.</p></li><li><p>Bachelor’s degree in Marketing, Communications, Business, or related field required; advanced degrees or certifications are a plus.</p></li><li><p>Experience in the travel or tourism industry is highly desirable.</p></li><li><p>Proven track record of successful brand building and marketing campaigns.</p></li></ul><p><br></p><p></p>

Company Description TEC Middle East and North Africa is a home-grown UAE events business established in 2008 that has expanded globally. The company is known for its award-winning international team, delivering creative, technology-driven event experiences for leading global clients such as HSBC, Cisco, DHL, Meta, Microsoft and many more.<br>TEC specializes in bespoke Live Events and Content Solutions, combining innovative digital content, social media strategy, and meticulous planning to create memorable experiences. Its in-house digital content team, including videographers, photographers, and graphic designers, ensures each event is supported by engaging content that amplifies brand messaging and audience engagement.<br>TEC is committed to partnering with clients to produce unforgettable events that drive conversation, entertainment, and networking.<br>Role Description The Guest Experience Associate is a project-based hybrid role based in Dubai, with a mix of on-site work and work-from-home flexibility. This role focuses on delivering a high standard of guest experience across a flagship event taking place in Dubai in November 2026, ensuring that attendees feel welcomed, informed, and supported.<br>Day-to-day responsibilities include handling inquiries, managing reservations, and coordinating transport schedules, rooming lists and visitor registration. The Guest Experience Associate will also support event operations by providing accurate information, resolving issues promptly, and maintaining clear communication with internal teams. This position requires strong attention to detail, a customer-centric mindset, and the ability to adapt to fast-paced event environments.<br>Qualifications Strong communication skills, including clear verbal and written interaction with guests and colleagues. Customer service and guest experience skills to ensure visitors feel welcomed, supported, and satisfied. Experience with receptionist duties, including handling inquiries, managing front desk operations, and coordinating guest flow. Ability to manage reservations and bookings accurately using relevant systems or software. Previous experience in hospitality, events, or front-of-house roles is highly beneficial. Professional, approachable demeanor with a focus on problem-solving and service excellence. Ability to work in a hybrid environment, balancing on-site responsibilities in Manila with remote tasks. Proficiency in English; Arabic is an advantage. Basic computer literacy and familiarity with scheduling or CRM tools. High school diploma or equivalent required; further education in hospitality, tourism, or communications is a plus. Pre-event: Remote - Mid August to end November 2026Attend client planning meetings (twice-weekly calls) Manage registration process Coordinate guest lists Produce transport manifests Manage self-select activity allocations Coordinate airport arrival schedules Liaise with hotel for accommodation On-site: Last week of November, in Dubai On site check in with hotel Guest enquiries Transport departures in coordination with transport manager Self-select activity transfers and coordination with transport manager Airport departures Guest communications Lost & found Coordinate support staff Location: Dubai, UAEContract: Freelance (Project Based) Start date: Mid August 2026End date: End November 2026

Job Title: Client Consultant/ Manager – Business Setup & Tax Advisory Location: Dubai, UAEEmployment Type: Full time Salary: AED 8,000 – AED 13,000 per month (depending on experience) + Attractive Commissions<br><br>About the Opportunity We are hiring on behalf of a well-known and established Business Setup and Tax Advisory firm in Dubai. The company specializes in company formation, corporate structuring, bank account opening, international taxation, private equity, compliance, and commercial advisory services. They are seeking a proactive and client-focused Client Consultant/ Manager to manage client relationships, understand customer requirements, and ensure the successful delivery of business setup and advisory solutions<br>.<br>Key Responsibilities Serve as the primary point of contact for assigned clients and manage all client account-related matters. Build and maintain strong, long-term relationships with clients by understanding their business needs and objectives. Handle client requirements related to company formation, visa processing, bank account opening, licensing, and other corporate services. Coordinate with Free Zones, Dubai Department of Economy and Tourism (DED/DET), banks, and other government authorities to complete client requests. Provide regular updates to clients regarding application progress and service delivery. Develop trusted advisory relationships with key clients and stakeholders. Ensure timely and successful delivery of solutions according to client requirements. Address client concerns and manage issue escalations effectively. Prepare quotations, issue invoices, and follow up on outstanding payments. Maintain accurate client records and prepare reports on account status. Collaborate with internal teams to ensure smooth execution of client services. Support administrative tasks and assist with preparation of company marketing materials. Provide Russian translation support when require<br>d.<br>Requirements Bachelor’s degree in Business Administration, Finance, Economics, Law, Taxation, Compliance, or a related field. Previous experience in business setup, corporate services, client relationship management, account management, or a similar role in the UAE. Strong understanding of UAE Free Zone and Mainland company formation procedures. Experience dealing with government authorities, licensing processes, visas, and corporate documentation. Knowledge of UAE and international banking requirements, company and individual bank account opening processes, and AML regulations is an advantage. Excellent written and verbal communication skills in English. Russian or Italian language skills will be considered an advantage. Strong client management, negotiation, and problem-solving skills. Ability to manage multiple client accounts and priorities in a fast-paced environme<br>nt.<br>Salary & Benefits Salary: AED 8,000 – AED 13,000 per month (depending on experience) Visa provided Medical insurance Attractive commission structure Opportunity to work with a reputable and established Business Setup & Tax Advisory firm in Dubai Career growth and professional development opportuni<br>ties<br>Skills & Competencies Client-focused and relationship-driven approach Excellent communication and interpersonal skills Strong attention to detail and organizational abilities Professional, proactive, and solution-oriented mindset Ability to work independently and as part of a<br> team

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role:</p><br><p>We're looking for someone who lives and breathes social media. Not someone who simply schedules posts.</p><p>At Al Qana, social media happens every day, across restaurants, attractions, events, retail outlets, waterfront experiences, and seasonal activations. We need someone who can spot a story before it happens, capture it as it happens, and turn it into content people want to engage with.</p><p>If you're the person who instinctively takes out your phone when something interesting is happening, knows the difference between content that looks good and content that performs, and understands how to build an engaged community online, we'd like to meet you.</p><br><p>What You'll Be Doing:</p><br><ul><li><p>Managing Al Qana's social media presence across all platforms.</p></li><li><p>Work closely with the Marketing manager in planning and executing monthly content calendars aligned with campaigns, events, and business objectives.</p></li><li><p>Capturing and publishing daily on-site organic content for stories, showcasing Al Qana's attractions, tenants, events, dining, retail, and visitor experiences.</p></li><li><p>Creating engaging content including reels, stories, captions, and trend-driven content.</p></li><li><p>Writing and adapting content in both Arabic and English.</p></li><li><p>Covering events, activations, openings, launches, and seasonal campaigns in real time.</p></li><li><p>Working closely with the Marketing Manager to identify content opportunities and promote tenants offerings.</p></li><li><p>Coordinating content shoots with photographers, videographers and influencers.</p></li><li><p>Managing community engagement, responding to comments and messages, and maintaining a positive brand presence online.</p></li><li><p>Identifying trends, viral formats, and platform updates that can help grow Al Qana's reach and engagement.</p></li><li><p>Monitoring social media performance and providing actionable insights based on analytics and audience behaviour.</p></li><li><p>Supporting influencer collaborations from planning through reporting.</p></li><li><p>Ensuring all content aligns with Al Qana's brand guidelines and tone of voice.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>3–5 years of experience in social media, content creation, or digital marketing.</p></li><li><p>Mandatory fluency in Arabic and English</p></li><li><p>Strong copywriting and storytelling skills.</p></li><li><p>Experience creating short form video content for Instagram, TikTok &amp; Snapchat.</p></li><li><p>Knowledge of Meta Business Suite and social media analytics.</p></li><li><p>Familiarity with Canva and Adobe Creative Suite is a plus but not mandatory.</p></li><li><p>Experience in hospitality, entertainment, retail, tourism, lifestyle, or destination marketing is preferred.</p></li></ul><p></p></section>

<ul><li><p>Manage end-to-end travel arrangements for corporate clients, ensuring compliance with company policies and budget constraints.</p></li><li><p>Design custom outbound holiday packages, weekend getaways, and personal extensions for corporate VIPs or employees</p></li><li><p>Negotiate with airlines, hotels, and service providers to secure the best rates and services tailored to client needs.</p></li><li><p>Utilize travel management software to book, modify, and track itineraries while providing real-time updates to clients.</p></li><li><p>Provide expert advice on travel regulations, visa requirements, and health advisories to ensure smooth travel experiences.</p><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Travel & Tourism, Hospitality Management, Business Administration, or a related field is preferred.</p></li><li><p>Minimum of 2-3 years' experience in corporate travel management or a related travel consultancy role.</p></li><li><p>Certification in travel management (such as CTM or CTC) is highly desirable to demonstrate industry expertise.</p></li><li><p>Proficiency in Global Distribution Systems (GDS) like Amadeus, or Galileo to facilitate efficient bookings.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About the Role</p><p>We are a premium, multi-fandom experiential retail destination with flagship locations across the UK, US, and Malaysia.</p><p>We are looking for a sharp, organized, and tech-savvy <b>Personal Assistant / Operations Assistant</b> to join our <b>Global Marketing HQ in Dubai</b>. This role sits at the center of our global operations—assisting the CMO by coordinating between marketing leadership, technology teams, and global operations across the UAE, US, India, and UK</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Key Responsibilities</p><p>1. Executive &amp; Operations Support</p><ul><li>Assist the CMO with daily schedules, travel arrangements, meeting agendas, and cross-time-zone coordination.</li><li>Coordinate between marketing HQ, tech/development teams, operations, and procurement.</li><li>Handle general administrative duties including filing, correspondence, vendor coordination, and urgent operational needs.</li></ul><p>2. Social Media &amp; Content Management</p><ul><li>Monitor engagement, respond to DMs/comments, and track performance metrics across social channels.</li><li>Utilize AI-powered platforms (e.g., Meta Business Suite, scheduling tools) to support content workflows.</li><li>Assist in executing campaign calendars aligned with global product and store launches.</li></ul><p>3. Lead Generation &amp; Business Outreach</p><ul><li>Conduct outbound calls to prospective partners, vendors, tourism operators, and media contacts.</li><li>Research target markets, build prospect lists, and manage follow-ups using CRM tools.</li><li>Support partnership outreach with initial email sequences and proposal coordination.</li></ul><p>4. Special Requirements &amp; Travel</p><ul><li>Occasional international travel for events, flagship store launches, or partner meetings.</li></ul><p>Candidate Requirements</p><p>Must-Have Qualifications:</p><ul><li><b>Experience:</b> Minimum 2 years in marketing, social media management, executive support, or office administration.</li><li><b>Mindset:</b> Open-minded, adaptable, and highly flexible with working hours and shifting priorities.</li><li><b>Location &amp; Visa:</b> Currently based in the UAE with at least 1 month valid residency/visa. Ready to join immediately.</li><li><b>Tech-Savvy:</b> Proficiency with AI tools (ChatGPT, Gemini, Canva AI), Google Workspace, MS Office, and project management platforms (Asana, Trello, or Monday.com).</li><li><b>Social Media &amp; Business Skills:</b> Strong knowledge of social analytics, content strategy, and confident outbound telecalling/outreach skills.</li><li><b>Languages:</b> Excellent written and spoken English.</li><li><b>Shift Flexibility:</b> Willingness to work evening shifts overlapping with US hours, with flexibility for urgent tasks as needed in a fast-paced environment.</li></ul><p>Preferred / Highly Welcome:</p><ul><li><b>Tech &amp; Project Management:</b> Hands-on experience or strong background in software development coordination, tech support, or project management.</li><li>Industry experience in retail, pop-culture/fandoms, entertainment, or tourism.</li><li>Fluency in Arabic, Spanish, or additional global languages.</li><li>Familiarity with Meta Ads Manager, Google Ads, or basic video/photo editing.</li></ul><p>What We Offer</p><ul><li><b>Competitive Growth:</b> Entry-level salary with a performance review at 3 months, leading to revised compensation, enhanced benefits, and a clear career path.</li><li><b>Benefits:</b> Visa sponsorship available based on profile; compensated overtime hours.</li><li><b>Exposure:</b> Direct mentorship under C-suite leadership with exposure to global brand campaigns (Marvel, Star Wars, Anime, DC, etc.).</li><li><b>Culture:</b> A high-ownership, fast-scaling environment that rewards initiative and adaptability.</li></ul><p><br></p></div>

1 Job Details<br>Job Title Organization Development & Workforce Planning Section Head<br>Department Organization Development and Change Enablement <br>Section Organization Development & Workforce Planning Section <br>Unit NA<br>Direct Manager Organization Development and Change Enablement Director<br> <br>2 Role Purpose<br>To lead and manage the organization's development and workforce planning functions by designing and implementing organizational structures, workforce strategies, and development frameworks that support long-term business objectives and enhance overall organizational effectiveness. <br> <br>3 Key Responsibilities<br>Organization Development Planning:<br><br>Develop and implement the Organizational Development (OD) strategy and related operational plans, ensuring alignment with the organization’s strategic objectives and business priorities. <br>Lead and manage OD-related projects, ensuring they are executed in line with approved operational plans, timelines, and key performance indicators (KPIs). <br>Direct the unit to foster effective engagements with DCT sectors / departments to identify organizational development needs. <br>Design and implement Organization Development policies, procedures, processes and tools to be deployed <br><br>Strategic Workforce Planning:<br><br>Direct and manage developing and implementing strategic workforce planning for DCT and its assets, aligning leading practices and utilizing various data sets related to workforce to ensure workforce projections are future-focused, reflect DCT’s required capabilities, and align to business priorities. <br>Support collaborating with various sections / units in the business to ensure that various data sets are accurate and reliable for future predictions are accurate or with a higher probability of success. <br>Analyze workforce data to develop recommendations for improving workforce efficiency and optimization, ensuring alignment with the organization’s strategic direction. <br><br>Organization Structure:<br><br>Directly developing the operating model for DCT’s sector and assets, in partnership with the business, ensuring all activities are effectively reflected in the chart, and ensuring effectiveness and efficiency of any suggested proposals. <br>Act as an internal advisor to DCT sectors / departments, ensuring the organization structure is aligned to the mandate, strategy and operating model, whilst considering opportunities for enhancing effectiveness and efficiency of the organization. <br><br> <br>Shared Activity<br>People Management <br><br>Manage the effective achievement of assigned objectives through the leadership of the Section by setting individual objectives, managing performance, developing and motivating staff to maximize performance. <br>Lead the talent development initiatives for the assigned section, collaborating with technical/discipline experts and thereby ensure the availability of talent to fit business requirements. <br>Act as a role model and drive adherence to organizational values and ethics by employees of the assigned section to foster a value driven culture within the organization. <br><br>Budgeting and Financial Planning <br><br>Manage the preparation and recommend the section budget and monitor financial performance versus the budget while ensuring all sectional activities are conducted in line with the approved guidelines. <br><br> <br>Policies, Systems, Processes & Procedures <br><br>Manage and ensure effective implementation of functional policies, procedures and controls covering all areas of assigned section activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service. <br>Update policies, procedures when required to ensure section’s efficiency and effectiveness<br><br> <br>Continuous Improvement <br><br>Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction. <br><br> <br>4 Communication and Business Relationships<br>Internal<br><br>DCT Relevant Sectors / Departments <br><br>External<br><br>Consultancy Firms<br>DGE<br><br> <br>5 Qualifications<br><br>Bachelor’s degree (Master Preferred) in Human Resources Management, Organizational Psychology, Business Administration or any other degree within relevant industry. <br>AIHR, SHRM, STA Professional certification in human resources is preferred. <br><br> <br>6 Experience<br><br>At least 8 to 10 years of experience in Organization Development with at least 3 years of experience in a managerial position (Consultancy Experience Preferred) or any other experience within a similar role or industry<br><br> <br>7 Skills<br><br>Strategic thinking<br>OD systems knowledge<br>Policy development methodologies<br>Excellent research, analysis, and storytelling skills<br>Proficiency in data interpretation and simulation tools<br>Outstanding communication, negotiation, and stakeholder engagement skills<br>Ability to manage cross-functional teams and drive consensus

About Dubai Holding Entertainment:Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security. Ain Dubai the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai’s mesmerizing skyline. Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season. As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts is the Middle East’s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE Dubai, LEGOLAND® Dubai and LEGOLAND® Water Park. Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more. Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit – reaching over 200 nationalities and 4 million listeners each week in seven languages. Building on ARN’s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.<br>About the Job Supervise daily beach operations and ensure all guest-facing areas are fully operational and ready before opening. Lead and allocate duties across frontline teams to maintain effective coverage and service delivery throughout the day. Welcome and assist guests while maintaining high standards of customer service and resolving guest concerns where possible. Monitor the availability, cleanliness, safety, and presentation of beach rentals and other guest-use assets. Oversee rental transactions, cash handling, billing, receipts, and reconciliation processes in line with established procedures. Coordinate inventory monitoring, stock counts, and replenishment of operational supplies and rental equipment. Conduct team briefings and ensure compliance with operational procedures, safety standards, sanitation requirements, and grooming standards. Maintain operational records, incident reports, shift handovers, and support continuous improvement of service standards.<br>About You<br>Essential High School qualification required.3-5 years of experience in beach operations, hospitality, leisure, attractions, or guest services. Strong customer service and guest handling skills with experience supervising frontline operational teams. Knowledge of cash handling, rental operations, inventory control, and operational oversight. Strong communication, coordination, problem-solving, and attention-to-detail skills. Knowledge of health, safety, and emergency procedures relevant to beach or leisure operations. Desired Diploma or relevant qualification in Hospitality, Leisure, Tourism, or a related field.1-2 years of experience in a supervisory or team-leading capacity. Basic Microsoft Office and POS system knowledge. Experience working within high-volume guest-facing environments.<br>About the Benefits:In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow. We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>WSP Middle East is seeking an experienced Principal/Associate Transport Planner to join our Transport Planning &amp; Mobility team in the UAE. The role is intended to strengthen our capability in transport master planning, transport impact studies, mobility strategy, and multidisciplinary master planning delivery across the UAE and Saudi Arabia. The successful candidate will be expected to operate as a mobility lead on major development projects, with the confidence to manage client interfaces, coordinate with authorities, and guide technical delivery from early feasibility and concept stages through to approvals and detailed master planning.</span></span></p><br><p><span><span>This role requires a planner who can combine strong technical transport planning capability with practical project delivery, design coordination, and stakeholder management. The candidate should be comfortable working closely with master planners, infrastructure engineers, sustainability, environment, smart city, security, and other disciplines to develop integrated, sustainable, and user-focused mobility solutions for complex mixed-use, TOD, island, tourism, civic, residential, and government-led developments.</span></span></p><br><br>Responsibilities:<br><p><span><span><strong>Technical Leadership</strong></span></span></p><br><ul><li><span><span>Lead the preparation and delivery of transport master plans, transport impact studies, mobility strategies, feasibility studies, and development planning inputs for major master planning projects.</span></span></li><li><span><span>Develop multimodal transport strategies covering road access, internal circulation, parking, active mobility, public transport integration, marine or island access where relevant, and emerging mobility solutions.</span></span></li><li><span><span>Provide practical transport planning advice for mixed-use developments, TOD schemes, new communities, tourism and island destinations, stadium and event-related developments, civic precincts, and large-scale infrastructure-led projects.</span></span></li><li><span><span>Lead mobility inputs from pre-concept and concept master planning through to detailed master planning, authority submissions, and approval processes.</span></span></li><li><span><span>Coordinate closely with master planning, road design, infrastructure, utilities, sustainability, environment, smart cities, security, and other disciplines to ensure transport requirements are properly integrated into the wider development strategy.</span></span></li><li><span><span>Define trip generation, access assumptions, parking strategies, active mobility networks, public transport interfaces, mitigation measures, and phasing considerations in a clear and defensible manner.</span></span></li><li><span><span>Oversee transport modelling inputs, review model outputs, and translate findings into clear planning recommendations and client-facing advice.</span></span></li><li><span><span>Ensure technical quality, consistency, and clarity across reports, presentations, authority submissions, and technical notes.</span></span></li></ul><p><span><span><strong>Project Delivery</strong></span></span></p><br><ul><li><span><span>Manage and deliver multiple transport planning and mobility workstreams across UAE and Saudi Arabia projects.</span></span></li><li><span><span>Act as Project Manager, Deputy Project Manager, Transport Lead, or Mobility Lead on multidisciplinary master planning and development assignments.</span></span></li><li><span><span>Manage day-to-day coordination between the transport team, master planner, infrastructure team, client, subconsultants, and relevant authorities.</span></span></li><li><span><span>Prepare and manage programmes, deliverable trackers, resource plans, budgets, risk registers, and project interfaces for transport planning scopes.</span></span></li><li><span><span>Support commercial and contractual management, including scope control, change management, variation inputs, and clear documentation of assumptions and exclusions.</span></span></li><li><span><span>Ensure deliverables are issued on time, aligned with the agreed scope, and responsive to client, authority, and design team requirements.</span></span></li></ul><p><span><span><strong>Client and Stakeholder Management</strong></span></span></p><br><ul><li><span><span>Act as a confident client-facing transport planning lead for government clients, master developers, private developers, and multidisciplinary project teams.</span></span></li><li><span><span>Lead technical meetings, design workshops, progress reviews, and presentations with clients, stakeholders, and regulatory authorities.</span></span></li><li><span><span>Coordinate effectively with UAE and Saudi transport and planning authorities, including experience with TMP, TIS, parking, access, and mitigation approval processes.</span></span></li><li><span><span>Present transport planning recommendations clearly to senior stakeholders, explaining technical issues in a practical and non-technical manner where required.</span></span></li></ul><p><span><span><strong>Business Development</strong></span></span></p><br><ul><li><span><span>Support business development across transport master planning, mobility strategy, transport impact assessment, TOD advisory, sustainable mobility, and development planning services.</span></span></li><li><span><span>Lead or contribute to proposals, including methodology development, scope definition, resourcing, project references, CV inputs, assumptions, exclusions, and fee build-up support.</span></span></li><li><span><span>Help position WSP for opportunities with master developers, public sector clients, and major development programmes across the region.</span></span></li><li><span><span>Contribute to service development in sustainable mobility, active mobility, TOD, future mobility, autonomous mobility, fleet planning, and integrated master planning advisory.</span></span></li></ul><p><span><span><strong>Team Leadership and Mentoring</strong></span></span></p><br><ul><li><span><span>Mentor and develop transport planners and junior team members.</span></span></li><li><span><span>Provide technical guidance and support across project teams.</span></span></li><li><span><span>Foster collaboration and knowledge sharing within the wider transport and infrastructure business.</span></span></li><li><span><span>Support recruitment and capability development initiatives.</span></span></li></ul><br>Qualifications:<br><ul><li><span><span>Bachelor's Degree in Architecture, Urban Planning, Civil Engineering, Transport Planning, Transportation Engineering, or a related discipline.</span></span></li><li><span><span>Master's Degree in Transport Planning, Urban Planning, Environmental Planning, Public Policy, Transportation Engineering, or a related field is desirable.</span></span></li><li><span><span>Professional membership or accreditation such as CIHT, TPS, ICE, ITE, RTPI, LEED Green Associate, Registered Architect, or equivalent is advantageous.</span></span></li><li><span><span>Approximately 10–15 years of professional experience in transport planning, mobility strategy, transport master planning, transport impact studies, or development planning.</span></span></li><li><span><span>Strong Middle East experience is required, preferably with a solid track record in the UAE and Saudi Arabia.</span></span></li><li><span><span>Demonstrated experience leading mobility or transport planning inputs for large-scale multidisciplinary master planning projects, including concept master plans, detailed master plans, TMPs, TISs, and authority submissions.</span></span></li><li><span><span>Experience across mixed-use, TOD, residential, civic, tourism, island, stadium/event, public realm, and government-led developments would be highly desirable.</span></span></li><li><span><span>Strong background in sustainable mobility, active mobility, public transport integration, parking policy, accessibility planning, transport demand management, and development-led transport planning.</span></span></li><li><span><span>Experience developing TOD strategies, transit-oriented policies, autonomous mobility concepts, electric mobility strategies, or sustainable fleet planning would be an advantage.</span></span></li><li><span><span>Strong understanding of regional planning frameworks, transport policies, development regulations, authority approval processes, and transport master plan requirements.</span></span></li><li><span><span>Proven ability to manage complex projects, multidisciplinary design interfaces, client expectations, authority requirements, commercial inputs, and delivery risks.</span></span></li><li><span><span>Knowledge of TMPs, TISs, parking studies, access strategies, traffic mitigation measures, Sidra/junction assessment outputs, and master planning integration.</span></span></li><li><span><span>Ability to analyse land use, transport, phasing, parking, accessibility, and development data and translate findings into clear, practical recommendations.</span></span></li><li><span><span>Strong report writing, presentation, communication, and client-facing skills, including the ability to prepare executive-level presentations and concise technical narratives.</span></span></li></ul><p><span><span><strong>Imagine a better future for you and a better future for us all.</strong></span></span></p><br><p><span><span>Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 80,000 employees, working together to make a difference in communities both close to home and around the world.</span></span></p><br><p><span><span><strong>With us, you can.</strong></span></span><span><span><strong> Apply today.</strong></span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.</p><br><p>Nestled&nbsp;amongst lush greenery&nbsp;on&nbsp;the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical&nbsp;and relaxing&nbsp;sanctuary, only a&nbsp;short distance away from the vibrant, buzzing metropolis of Dubai.</p><br><p>With&nbsp;&nbsp;touches of French&nbsp;elegance&nbsp;interlaced&nbsp;throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.</p><br><p>The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.</p><br><br>Job Description<br><br><ul><li>Oversee daily front office spa operations, ensuring smooth service delivery and high guest satisfaction</li><li>Support the Spa Manager in implementing SOPs and maintaining brand standards across all spa areas</li><li>Supervise spa reception and guest service teams, ensuring efficiency, professionalism, and consistency</li><li>Monitor appointment scheduling, ensuring optimal yield management and booking efficiency</li><li>Conduct daily operational checks to ensure cleanliness, safety, and presentation standards are met</li><li>Act as Manager on Duty in the absence of the Spa Manager when required</li><li>Ensure exceptional guest service is delivered at all touchpoints, including VIP and repeat guests</li><li>Personally handle guest feedback, concerns, and complaints with professionalism and urgency</li><li>Greet VIP guests and conduct spa tours when required</li><li>Monitor guest satisfaction and ensure personalized service standards are maintained</li><li>Promote upselling, retail sales, and rebooking to enhance guest experience and revenue</li><li>Support achievement of departmental sales targets, budgets, and forecasts</li><li>Assist in monitoring daily and weekly performance reports with Spa leadership</li><li>Ensure proper execution of retail and revenue-generating strategies</li><li>Support payroll and labour control in alignment with operational needs</li><li>Contribute to business development initiatives and promotional activities</li><li>Assist in training and coaching spa front-of-house staff in line with brand standards</li><li>Support employee development, performance feedback, and continuous improvement</li><li>Conduct or support departmental meetings and training sessions</li><li>Ensure adherence to safety procedures and spa protocols across the team</li><li>Ensure compliance with spa SOPs, safety regulations, and hygiene standards</li><li>Maintain confidentiality of guest and employee information</li><li>Uphold luxury service standards and brand expectations at all times</li></ul><br>Qualifications<br><br><ul><li>Degree or Diploma in Hospitality Management, Spa Management, Tourism, or related field</li><li>Minimum 2–3 years’ experience in a luxury spa environment, with supervisory or assistant managerial role exposure</li><li>Strong knowledge of spa operations, front office procedures, and guest service standards</li><li>Experience in scheduling, yield management, and retail or revenue-driven environments</li><li>Proficiency in spa reservation systems and basic PMS/POS systems</li><li>Excellent communication and interpersonal skills</li><li>Strong leadership, coaching, and team development abilities</li><li>High level of professionalism, grooming, and attention to detail</li><li>Ability to handle guest complaints and resolve issues effectively</li><li>Strong organizational and multitasking skills in a fast-paced environment</li><li>Flexible to work shifts, weekends, and holidays as per operational requirements</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Key Responsibilities • Respond promptly to client inquiries and social media DMs/comments across phone, WhatsApp, social media, email, and in-person walk-ins.<br> • Convert leads into confirmed bookings for consultations and treatments.<br> • Guide clients through consultations, confidently explaining treatments, procedures, and pricing.<br> • Build and manage a strong sales pipeline, tracking leads from first contact through conversion.<br> • Follow up proactively with potential and existing patients, upselling and cross-selling relevant treatments and packages.<br> • Promote clinic services, treatment packages, and memberships to prospective and current clients.<br> • Achieve and exceed monthly sales targets, KPIs, and revenue goals.<br> • Maintain accurate and up-to-date client records, including interactions, bookings, and sales performance, using CRM and reporting tools.<br> • Coordinate with doctors and clinic staff to ensure a seamless patient experience from inquiry to treatment.<br> • Build long-term relationships with clients to encourage repeat visits and referrals.<br> Requirements • Legally eligible to work in Dubai, UAE.<br> • Proven experience in sales, preferably within the aesthetics, beauty, healthcare, or wellness industry.<br> • Strong communication and customer service skills.<br> • Demonstrated ability to meet and exceed sales targets and KPIs.<br> Experience • Minimum 2 years of experience in sales and customer service, including customer relation management, lead generation and conversion, client retention, and upselling/cross-selling.<br> • Experience in tele-sales, WhatsApp sales, customer service, and social media conversion is an advantage.<br> • Background in consultation or customer service roles.<br> • Preferred experience in aesthetic clinics, dermatology clinics, beauty clinics, cosmetic or wellness brands, healthcare, or the medical tourism industry.<br> Preferred Qualifications • Good spoken and written English; Arabic, Korean, or other languages are a plus.<br> • Knowledge of patient acquisition and conversion strategies.<br> • Familiarity with sales reporting tools.<br> Preferred Attributes • Immediate joiners preferred.<br> • Results-driven and target-oriented mindset.<br> • Strong negotiation and persuasion skills.<br> • Excellent organizational and follow-up abilities.<br> • Team player with strong interpersonal and communication skills.<br> • Track record of increasing clinic bookings and revenue is an advantage.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>Under the general guidance of the Rooms Division Manager, the <strong>Front Office Manager</strong> is responsible for overseeing the daily operations of the Front Office teams. The Front Office Manager will ensure seamless guest experiences, upholding brand standards, and will lead a team focused on delivering exceptional hospitality.</p><br><p><strong>YOUR KEY RESPONSIBILITIES</strong></p><br><ul><li>Lead and manage front office departments to ensure outstanding guest service and smooth day-to-day operations.</li><li>Oversee scheduling, training, and performance management of the front office staff.</li><li>Together with the Rooms Division Manager, collaborate with other departments to coordinate guest services and ensure efficient problem resolution process.</li><li>Analyze front office metrics and support revenue management strategies.</li><li>Monitor guest feedback and implement service improvement strategies.</li><li>Ensure full compliance with health, safety, data protection and hotel policies and procedures.</li><li>Drive team member engagement and team development through regular training and coaching.</li><li>Mentor, coach and guide staff on working successfully in a team atmosphere.</li><li>Ensure all necessary reports and forms are completed daily.</li><li>Any other reasonable duties as assigned by the supervisor or manager.</li><li>We recognize we are in the hospitality industry and that may require us to provide lateral service.&nbsp;</li><li>We will on occasion call for each individual in the team to, on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.</li></ul><br>Qualifications<br><br><ul><li>Diploma in Tourism &amp; Hospitality Management</li><li>Minimum 3 years of relevant experience in a similar capacity</li><li>Excellent reading, writing and oral proficiency in English language</li><li>Ability to speak other languages especially Mandarin Language and basic understanding of local languages will be an advantage</li><li>Good working knowledge of MS Excel, Word, &amp; PowerPoint</li></ul><br>Additional Information<br><br><ul><li>Strong interpersonal and problem solving abilities</li><li>Fluency in English , additional languages are a plus</li></ul> </div>

Job Title: Accounting Supervisor Department: Finance Reporting To: Finance Manager / CFO <br>Role Overview The Accounting Supervisor is responsible for overseeing the accounting function, ensuring the accuracy and integrity of financial records, and supervising the day-to-day work of the accounting team (Accountants and Senior Accountants). The role ensures timely financial reporting, strong internal controls, and full compliance with UAE regulations and company policies. It also plays a key role in improving processes and supporting financial decision-making across Dubai and Amman operations. <br>Key Responsibilities Team Supervision & Leadership Supervise, guide, and review the work of Accountants and Senior Accountants Assign tasks, manage workload distribution, and ensure deadlines are met Review and approve accounting entries, reconciliations, and supporting documentation prepared by the team Provide coaching, training, and performance feedback to team members Support performance evaluations and development planning for the accounting team Ensure consistent application of accounting policies across the team Oversee daily accounting operations and ensure accurate recording of all transactions Review and validate RVs, PVs, and JVs prepared by the team Ensure proper posting and accuracy within the ERP system (Maxis Cloud or equivalent) Monitor accounts receivable and accounts payable processes for accuracy and efficiency Ensure proper handling of pending transactions, accruals, and non-invoiced services Lead and ensure timely completion of monthly, quarterly, and annual closing processes Review and approve: Bank reconciliations Credit card reconciliations POS and cash reconciliations Intercompany reconciliations Ensure accuracy of financial reports before submission to management Oversee preparation of management reports, including P&L and balance sheet summaries Ensure completeness and accuracy of monthly closing packs Ensure full compliance with tax regulations and financial reporting standards (IFRS) Review and approve tax reports before submission to tax authorities Strengthen and monitor internal controls to reduce financial risk Ensure all financial documentation is complete, organized, and audit-ready Support internal and external audit processes Identify gaps in accounting processes and implement improvements Standardize procedures across Dubai and Amman offices Ensure effective use of ERP system (Maxis Cloud or equivalent) Support automation and efficiency improvements in financial workflows Coordinate with other departments to resolve accounting and financial issues Oversee intercompany transactions and ensure accuracy between entities Review financial implications of contracts and agreements when required Support Finance Manager / CFO with financial analysis and insights Handle escalated accounting issues and complex discrepancies Support budgeting and forecasting activities when required Perform special projects as assigned by senior management <br>Qualifications & Requirements Bachelor’s degree in Accounting, Finance, or related field 6–8+ years of accounting experience Strong knowledge of: Tax regulations IFRS / financial reporting standards Full accounting cycle and closing processes Experience supervising or leading accounting staff Professional certification preferred (CPA, ACCA, CMA) Strong ERP experience (Maxis Cloud or similar systems) Strong leadership, communication, and decision-making skills High attention to detail and ability to work under pressure Strong problem-solving and analytical ability Leadership and team management Financial control and accuracy Process improvement mindset Analytical thinking Accountability and ownership Time and deadline management<br>Equal Opportunity Employment At Guarantee Travel, we are committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, disability, or any other protected status. We believe diversity drives innovation and strengthens our organization.