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Customer Service Representative / Customer Care Executive / Customer Support Specialist Role Description We are seeking an empathetic, detail-oriented, and solution-focused Customer Service Representative / Customer Care Executive / Customer Support Specialist to serve as the primary brand ambassador and front-line support for our customers. In this entry-to-mid level role, you will report directly to the Customer Support Lead or Service Manager and work closely with Operations, Logistics, Product Support, and Quality Assurance teams. You will be responsible for resolving customer inquiries across multiple channels (phone, email, live chat, and ticketing systems), investigating service or product issues, and providing timely, accurate, and professional resolutions. Responsibilities include tracking customer interactions in our CRM, processing refunds, replacements, or account adjustments, escalating complex technical or operational issues to higher tier teams, and maintaining consistent adherence to key performance indicators (KPIs) such as First Contact Resolution (FCR) and Customer Satisfaction (CSAT) benchmarks. Success in this position requires excellent communication skills, high emotional intelligence, strong problem-solving capabilities, and a resilient, customer-first mindset. Qualifications Education: Bachelor's degree, Diploma, or SPM / High School Diploma in Business, Communications, Hospitality, or a related discipline. Customer Support & Inquiry Resolution: 1–3 years of experience in front-line customer service, contact center operations, or digital helpdesk environments managing high-volume customer interactions. Omnichannel Communication: Fluency and precision across multiple service channels including phone support, email correspondence, live chat platforms, and social media messaging. CRM & Helpdesk Ticketing Tools: Hands-on proficiency using CRM systems and ticketing software (e.g., Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, or Zoho Desk). Issue Diagnosis & Escalation: Strong troubleshooting capabilities to gather facts, diagnose customer pain points, perform root-cause analysis, and route technical issues to tier-2 support teams accurately. De-escalation & Conflict Resolution: Demonstrated patience and composure when handling challenging, dissatisfied, or escalated customer situations with active listening and tactful negotiation. Documentation & Data Entry: Intermediate keyboarding and documentation skills in Microsoft Excel / Google Sheets or internal databases to log case details, track recurring product feedback, and maintain clean audit records. Product Knowledge & Technical Aptitude: Ability to quickly master complex product specifications, service-level policies, and return/warranty guidelines to deliver accurate information. SLA & Quality Adherence: Understanding of core support performance metrics (e.g., Average Handling Time, First Contact Resolution, CSAT, Net Promoter Score) and commitment to meeting service level agreements (SLAs). Professional Attributes: Exceptional empathy, adaptable communication style, strong time management, high stress tolerance, and a cooperative team player mindset.

Company Overview:<br>Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.<br>Our Vision and Values:<br>We aspire to be the chosen home of those with a gift for crafting solutions that empower people and an unwavering passion for learning and innovation. Our core values shape our culture and guide our decision-making. We are committed to:<br>Excellence Responsibility Empowerment Connectivity Courage<br>Responsibilities:Perform architectural/finishing inspections and prepare reports to verify documents that scheduled and unscheduled works and activities in compliance to the regulations, standards and accordance with the Dar Quality Assurance (QA) Program. Ensure inspection checklists and frequency of inspections are reviewed and approved by the Project Manager/Resident Engineer and a clear forward plan and programme for such inspections are developed. Also, ensure all completed inspection checklists, reports & recommendations are issued for record and performance review purposes. Ensure safe working practices including compliance with Permits to Work system & DAR Standard Operating Procedures are implemented by Contractors and Subcontractors staff at all times. Inspect the on-site and off-site materials to be used in the project and organize field/laboratory tests to ascertain their compliance with the specifications and determine its acceptability for use on the project. Liaise with the Resident Engineer for the effective implementation of the quality management systems and site supervision provision activities. Attend site technical coordination meetings to discuss contractor (s) submissions, shop drawings, material submittals and construction related matters ensuring that all statutory authority No Objection Certificates (NOC)/permits/design approvals are available on site for construction. Raise non-conformance notices (NCNs)/reports, site inspections notices (SINs), identify quality deficiencies in conjunction with the Resident Engineer (RE). Assist in the review and forward comments on the contractor’s method statement for execution of the works and approve the contractor’s operations & maintenance manuals monitoring the progress of the work against the approved contractor programme of works and carry out the final inspection for certification of final completion and handing over of the works.<br>Requirements:Master’s / Bachelor’s degree in Architecture or a related field from an accredited institution.7+ years of experience in architectural inspection or a similar role in the construction industry. Experience with high-rise buildings or commercial projects is an advantage. Strong understanding of architectural drawings, specifications, and standards. Familiarity with local building codes, regulations, and safety practices. Excellent communication and interpersonal skills.<br><br>* While we carefully review all applications, only candidates meeting the specified requirements will be contacted for further consideration. We appreciate your understanding and thank all applicants for their interest.

We are hiring a Senior IT Internal Auditor for one of our Dubai-based clients.<br>This is an individual-contributor role within a lean Internal Audit team of four, reporting to the Internal Audit Manager. The successful candidate will independently lead and support IT audit, governance, risk, and compliance initiatives while working closely with IT teams, business stakeholders, external auditors, and vendors. The role will play a key part in strengthening the organisation’s IT GRC framework and ensuring ongoing alignment with ISO 27001 and DESC ISR requirements.<br>Responsibilities:Conduct risk-based IT audits to assess IT governance, IT General Controls (ITGCs), application controls, and technology-related internal controls. Support the Head of Internal Audit in maintaining and continuously improving the IT Governance, Risk and Compliance (GRC) framework. Develop, review, and maintain IT policies, standards, SOPs, risk registers, Business Impact Assessments, BCP and DR documentation in line with ISO 27001:2022, DESC ISR, and other relevant frameworks. Evaluate controls across ERP, Zoho, and other enterprise applications, including access management, backup, incident management, disaster recovery, and business continuity. Coordinate internal and external audits, including ISO 27001 surveillance/recertification and DESC ISR audits; manage evidence collection, auditor liaison, corrective actions, and closure of findings. Support and track VAPT engagements, remediation actions, and retest cycles in coordination with IT and security teams. Conduct risk assessments for new systems, projects, vendors, and third-party engagements. Prepare audit reports, compliance dashboards, audit-readiness documentation, and board-ready governance reports for internal stakeholders. Manage vendor and third-party risk documentation, including SOC reports, certifications, security requirements, and SLAs. Work independently while coordinating confidently with senior internal stakeholders, auditors, and vendors.<br>Requirements:Bachelor’s degree in Information Technology, Computer Science, Information Security, Cybersecurity, or a related field.4–7 years of experience in IT Audit, IT Governance, Risk and Compliance, ideally gained within a consultancy environment. Strong hands-on experience conducting IT audits and assessing ITGCs, application controls, IT risk, compliance, and governance frameworks. Working knowledge of ISO/IEC 27001:2022 and DESC Information Security Regulation (ISR). Experience with IT policy development, risk registers, VAPT processes, vendor risk management, BCP, and DR controls. Ability to work independently in a small team while coordinating confidently with internal stakeholders, auditors, and vendors. Experience within a government entity, free zone authority, or similarly regulated environment will be highly preferred. CIA, CISA, ISO 27001 Lead Auditor/Lead Implementer, CRISC, or COBIT certifications will be advantageous.<br>If you meet the above criteria and are interested in exploring this opportunity, please apply with your updated CV.

About us:We are a leading real estate development company, recognized for delivering exceptional projects globally and setting new benchmarks in the industry.<br>We are seeking a dedicated Customer Service Executive to be the primary point of contact for our clients, ensuring a seamless and positive experience throughout their property journey. This role is crucial in upholding our company's reputation by managing client interactions, resolving issues, and facilitating all post-sale transactional processes with professionalism and efficiency.<br>Key Responsibilities: Client Transaction & Documentation Management:Prepare, manage, and guide clients through all necessary paperwork, including contracts, registrations, cancellations, transfers, and property handover documents. Issue No Objection Certificates (NOCs) for resale transactions and mortgage applications. Ensure all transactions and documentation strictly adhere to company policies and relevant regulatory authorities (e.g., DLD, ADM, ADGM).<br> Customer Inquiry & Relationship Management:Act as the main liaison for all client inquiries via phone, email, Whats App, and in-person meetings. Provide detailed and accurate information on properties, project updates, and company procedures. Proactively conduct follow-up communications to gauge client satisfaction and gather feedback for continuous improvement. Build and maintain strong, long-term client relationships by understanding their needs and providing tailored support.<br> Issue Resolution & Compliance:Address and resolve client complaints and concerns promptly and effectively. Liaise with internal departments (Sales, Finance, Legal, Collections) to find solutions and communicate outcomes to clients. Ensure all customer interactions, issues, and resolutions are accurately logged in the CRM system.<br>Reporting & Cross-Functional Collaboration:Generate regular reports on client issues, trends, and overall satisfaction for management. Collaborate seamlessly with internal teams and external authorities to ensure streamlined operations and a unified client experience. Submit all work to the Customer Care Manager for verification, ensuring accuracy and completeness.<br>Qualifications & Requirements:Bachelor’s degree in business administration, Marketing, or a related field. Fresh graduate or up to 3 years of experience in a customer service role. Experience in UAE real estate is a significant advantage. Language Skills: Fluency in both English and Arabic is required. Proficiency in CRM software and the MS Office suite. Real-estate experience *REQUIRED*<br>Key Competencies & Skills:Exceptional communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. High attention to detail and ability to manage multiple tasks simultaneously. Customer-oriented with a professional, patient, and empathetic demeanor. A strong team player who thrives in a collaborative environment. Adaptable and able to work flexible hours, including weekends if required.<br>What We Offer:Competitive salary and commission-based incentives. A dynamic and professional work environment. Career growth opportunities in a leading real estate firm.<br>If you have the required experience and skills, and you're ready to take on a challenging yet rewarding role, we’d love to hear from you!<br>How to Apply:Send your resume to talent@reportageuae.com with the subject line" Customer Service Specialist."

Key Responsibilities:To ensure deviation approvals from product and credit parameters are done as per the delegated authority matrix To assist in monitoring risk and market trend to suggest amendment in policies when required to minimize risk & increase quality as well as to identify anomalies in credit policy. To check and monitor the authenticity of the facilities proposed by branches / sales and effectively ensuring that all financial and non-financial parameters are adhered with proper signoff at every stage. Adhere to all Retail credit SOP and SLAs to ensure timely delivery with minimum TAT as well as to ensure acceptable risk rating is achieved by the department in all internal and external audits. Continuously striving to improve productivity rates and increase quality in order to ensure delivery of quality service to external / internal customer within the committed turnaround time. To ensure accuracy of daily/monthly data capture for MIS reports To identify and highlights all fraudulent activities thereby reducing risk exposure and increasing quality of analysis. To ensure Quality of detailed credit narrations and to facilitate management approval To analyze and process cases based on overall consideration of customer's profile, employment status and industry, financial position, existing liabilities, aggregate exposure to DIB, capability of repayment and credit history, relationship with DIB (internally with other departments e.g. status of other availed facilities from corporate and relationship manager's recommendations) and other banks. Recommendation of cases to higher level of authority. Adequate market knowledge of UAE property market. To check customer's records with Central Bank Report, Collection, Blacklist and all kind of system checking as advised by policy to minimize risks associated with customer's integrity, credibility, repayment history and relationship with other banks and to ensure Contact Point Verification (CPV) is completed To conduct internal self-audit on processed cases and maintain low risk rating review by audit. Ensure timely resolution to Audit observations. To carry out all activities related to Credit – After Sales Service: a) Remedial Solutions; analyze structure and recommend remedial solutions for potential delinquent accounts with a view to keep the customer account current. Recommend solutions to customers to enable them manage their financial commitments and map the restructured solution to their capacity to pay. b) SWAP/Cancellation/Consolidation; analyze and process high risk exposed properties by swapping assets into direct revenue generating business. c) Retention; Process CLM approved solutions to maintain and secure existing collateral. d) Customer Service; Analyze and manage customer requests including any changes pertaining to existing finance terms All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the Line Manager.<br>Work Education:Minimum 2-3 years’ experience of financial services industry including Retail Banking areas.<br>Education:Minimum Bachelor’s Degree. Financial accreditation will be an advantage

About the Role:Our client is seeking an experienced and commercially driven Commercial & Operations Head to support the leadership and growth of a leading retail furniture business in the UAE.<br>This role is responsible for driving operational excellence, maximizing sales performance, and ensuring a superior customer experience across multiple retail locations. The ideal candidate will bring strong leadership, deep retail expertise, and a proven ability to scale business operations in a competitive market.<br>About the requirements:Business Operations & Leadership: Support the General Manager in overseeing end-to-end business operations. Execute operational strategies aligned with growth and profitability objectives. Monitor business performance and implement corrective actions where required. Drive cross-functional coordination across retail, logistics, warehouse, and customer service. Lead and mentor store managers and department heads Sales & Commercial Management: Drive revenue growth through sales strategies and market expansion. Analyze KPIs, customer trends, and market performance. Optimize pricing, promotions, and merchandising initiatives. Build key relationships with customers, developers, suppliers, and corporate clients. Identify opportunities in retail, hospitality, and project sales segments Retail Store Operations: Ensure high standards in visual merchandising, service, and operational excellence. Monitor store KPIs such as conversion rates, ATV, and sales productivity. Enhance customer experience and brand positioning. Supply Chain & Inventory: Oversee inventory planning and stock optimization. Ensure efficient procurement, warehousing, and product delivery. Improve stock accuracy, turnover, and supply chain efficiency. Implement cost-effective inventory management processes Financial Management: Support budgeting, forecasting, and business planning processes. Monitor operational expenses and ensure cost control. Analyze financial and operational reports to guide decision-making. Drive profitability and margin improvement People Management: Recruit, develop, and retain high-performing teams. Set performance goals and conduct regular evaluations. Ensure compliance with UAE labor laws and HR best practices: Compliance & Governance<br>About you:Bachelor’s degree in Business Administration, Retail, Supply Chain, or related field MBA or relevant professional qualification is a plus8–15 years of retail experience, with at least 5 years in a senior leadership role Strong background in furniture, home furnishings, or interior retail sector Proven experience managing multi-store operations in the UAEStrong commercial acumen and track record of revenue growth In-depth knowledge of UAE retail market and consumer trends Excellent communication skills in English, Native English speaker will be an advantage.<br>About the Recruiter:Jasmine Puno - Recruitment Resourcer Manpower Middle East<br>Job Scams Notice:Your Safety and Data Security Matter to Us. Manpower Middle East is committed to a safe and transparent hiring process. We will never request payment, banking details, or sensitive personal information as part of our recruitment. If you receive suspicious outreach claiming to be from us, please contact info@manpower-me.com

About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.<br><br>What You Will Do<br><br>Prepare and serve a wide range of cocktails, mocktails, and other beverages according to recipes and guest preferences. Engage with guests, recommend drinks, and create a welcoming bar atmosphere. Manage bar inventory, restock supplies, and ensure efficient use of ingredients. Maintain cleanliness and organization of the bar area, adhering to hygiene and safety standards. Handle cash and card transactions accurately. Monitor alcohol consumption and ensure responsible service. Assist in developing new cocktails and beverage menus. Work closely with the Bar Manager and service team to ensure smooth operations. <br><br>What You Will Bring<br><br>Proven experience as a bartender in a high-volume bar or restaurant. Strong knowledge of cocktails, spirits, wines, and beer. Excellent customer service and communication skills. Ability to multitask and work efficiently under pressure. Knowledge of bar equipment and safety regulations. A positive attitude and passion for hospitality. <br><br>What We Offer<br><br>Competitive tax-free salary and service charge. End-of-service gratuity. Complimentary full-board living accommodation in high-quality staff housing. Access to fitness facilities, including a gym and swimming pool. Free transportation to and from work. Medical and life insurance. Paid annual leave and public holidays. Flight allowance to home country. Career growth and international transfer opportunities. And more... <br><br>Schedule & Hours<br><br>6 days per week over 48 working hours.

Please read the job description carefully.⚠️ Do not apply if you do not meet the listed requirements.❗Eligibility: Only candidates currently residing in the UAE and having at least 10 years of relevant experience will be considered. Company Description<br>Established in 1988, GCC has earned a reputation for innovation, engineering excellence, and reliability across diverse sectors. Our portfolio features landmark projects in infrastructure, defense, industrial, commercial, leisure, and residential developments. Headquartered in Abu Dhabi, we have expanded across the MENA region, recognized for our quality-driven approach and dependable project delivery. Over the decades, GCC has helped shape the UAE's infrastructure, driving national growth and progress. From our first AED 3 million project to an annual turnover exceeding AED 1 billion. Our journey reflects our strong commitment to quality, sustainability, and innovation. Today, GCC stands among the region’s top contractors, delivering projects that define skylines and enrich communities. Role Description We are seeking a Senior Planning Engineer with a minimum of 10 years of UAE experience in infrastructure, roads projects. The selected candidate will be responsible for developing, monitoring, and controlling project schedules to ensure alignment with construction progress and contractual deadlines. The role includes supporting the Planning Manager in identifying potential delays, highlighting critical activities, and coordinating with consultants, subcontractors, and relevant authorities to ensure effective project execution and compliance with contractual and regulatory requirements. Key Responsibilities: Your tasks and responsibilities shall include, but are not limited to:Prepare and maintain project schedules including baseline schedules, recovery schedules, and impacted schedules. Monitor project progress and ensure alignment with the approved schedule. Prepare and review daily, weekly, bi-weekly, and monthly progress reports. Develop project dashboards and presentations for management and stakeholders. Prepare and review Extension of Time (EOT) claims. Support discussions on contractual and planning matters with consultants and clients. Prepare and review contractual correspondences related to project planning and delays. Identify schedule risks and propose mitigation measures. Qualifications: Education: Bachelor’s degree in Civil Engineering Minimum 10 years’ experience in infrastructure project planning and controls. Skills & Competencies: Strong scheduling and forecasting abilities using industry-standard tools Analytical mindset with effective problem-solving skills Good knowledge of contract terms (FIDIC, turnkey, reimbursable, etc.) Able to manage multiple interfaces and perform well under pressure Clear communicator with strong reporting skills to senior management and clients Work Location: Abu Dhabi Application Process: Interested candidates are invited to submit their resume and cover letter, highlighting relevant experience in project planning for infrastructure works, particularly roads and bridge projects. You may apply directly through Linked In or send your CV and cover letter to Careers@gcc.ae. Only shortlisted candidates will be contacted

Please read the job description carefully.⚠️ Do not apply if you do not meet the listed requirements.❗Eligibility: Only candidates currently residing in the UAE and having at least 10 years of relevant experience will be considered. Company Description<br>Established in 1988, GCC has earned a reputation for innovation, engineering excellence, and reliability across diverse sectors. Our portfolio features landmark projects in infrastructure, defense, industrial, commercial, leisure, and residential developments. Headquartered in Abu Dhabi, we have expanded across the MENA region, recognized for our quality-driven approach and dependable project delivery. Over the decades, GCC has helped shape the UAE's infrastructure, driving national growth and progress. From our first AED 3 million project to an annual turnover exceeding AED 1 billion. Our journey reflects our strong commitment to quality, sustainability, and innovation. Today, GCC stands among the region’s top contractors, delivering projects that define skylines and enrich communities. Role Description We are seeking a Senior Planning Engineer with a minimum of 10 years of UAE experience in buildings projects. The selected candidate will be responsible for developing, monitoring, and controlling project schedules to ensure alignment with construction progress and contractual deadlines. The role includes supporting the Planning Manager in identifying potential delays, highlighting critical activities, and coordinating with consultants, subcontractors, and relevant authorities to ensure effective project execution and compliance with contractual and regulatory requirements. Key Responsibilities: Your tasks and responsibilities shall include, but are not limited to:Prepare and maintain project schedules including baseline schedules, recovery schedules, and impacted schedules. Monitor project progress and ensure alignment with the approved schedule. Prepare and review daily, weekly, bi-weekly, and monthly progress reports. Develop project dashboards and presentations for management and stakeholders. Prepare and review Extension of Time (EOT) claims. Support discussions on contractual and planning matters with consultants and clients. Prepare and review contractual correspondences related to project planning and delays. Identify schedule risks and propose mitigation measures. Qualifications: Education: Bachelor’s degree in Civil Engineering Minimum 10 years’ experience in building project planning and controls. Skills & Competencies: Strong scheduling and forecasting abilities using industry-standard tools Analytical mindset with effective problem-solving skills Good knowledge of contract terms (FIDIC, turnkey, reimbursable, etc.) Able to manage multiple interfaces and perform well under pressure Clear communicator with strong reporting skills to senior management and clients Work Location: Al Ain Application Process: Interested candidates are invited to submit their resume and cover letter, highlighting relevant experience in project planning forbuilding works. You may apply directly through Linked In or send your CV and cover letter to Careers@gcc.ae. Only shortlisted candidates will be contacted

Actively engaged in multi-asset class investment activities across various geographies, carried out by a highly qualified and experienced in-house team of investment professionals using an ‘Asset Allocation Matrix’ to realize risk adjusted returns on invested capital over a long-term period. Investment activities include direct investments in startups, taking stakes in established businesses, acquisitions of business enterprises and setting-up new businesses through collaborative joint venture routes. Ghobash Trading & Investment is also active in private financial investments, including private equity and debt, venture capital, real estate and publicly listed financial investments.<br><br>Job Description<br><br>The Senior Associate – MENA Equities Research will lead independent coverage of MENA-listed companies, producing high-quality equity research, financial models & valuation outputs to support investment decisions & portfolio performance. The role requires generating actionable investment recommendations, maintaining updated forecasts & valuation frameworks & continuously monitoring market developments across assigned sectors. The incumbent will engage directly with company management teams, sell-side analysts, & industry stakeholders to gather insights, ensure comprehensive research coverage & contribute meaningfully to the Investment Committee’s discussions & overall strategy.<br><br>Lead coverage across assigned MENA-listed companies and sectors, including Banks, Real Estate, Telcos/Utilities, Consumer, Industrials, Energy, and Transportation. Build and maintain advanced financial models with detailed forecasts, scenario analyses, and valuation sensitivities using DCF, Gordon Growth, Residual Income, and relative valuation frameworks. Independently produce investment theses and research reports with clear buy/sell/hold recommendations based on financial performance, catalysts, and valuation. Continuously monitor company disclosures, earnings results, and macroeconomic developments impacting covered sectors. Conduct management meetings, attend investor conferences, & engage with sell-side analysts to gather actionable insights. Prepare and present investment proposals for approval at the Investment Committee, supported by in-depth research and valuation work. Maintain up-to-date valuation and peer-comparison tables that reflect internal forecasts and market developments. Generate new investment ideas by screening opportunities across MENA markets, including both primary and secondary equity opportunities. Collaborate closely with the Portfolio Manager to assess portfolio exposures, risk factors, and performance attribution. Stay updated on regulatory, economic, & geopolitical changes across MENA markets & assess their impact on investments.<br><br>Qualifications<br><br>Bachelor’s degree in business or applicable area of study10 years of total experience in equity research, investment analysis, or portfolio management, with at least 6 years covering UAE and broader GCC markets. Excellent written and verbal communication skills in both English and Arabic (mandatory). Exposure to working with all modern equity research tools (Bloomberg / Eikon) and usual office-based technology (MS Office / among others);

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced Test Lead with strong banking and credit/lending domain knowledge to lead the testing activities for an End-to-End Credit Decisioning programme .<br> The candidate will work closely with business, IT, risk, credit, TCOE and implementation partner teams from test planning through SIT, UAT, Go-Live and post-production support .<br> Roles &amp; Responsibilities Own and manage the overall Test Strategy, Test Plan and Test Schedule .<br> Lead SIT, integration testing, regression testing, UAT and Go-Live readiness .<br> Define test scope, entry/exit criteria, quality gates and release-readiness criteria.<br> Manage the complete defect lifecycle , including triage, prioritization, tracking and closure.<br> Ensure adequate test coverage across Micro/mSME, Mid Corporate and Large Corporate lending .<br> Validate credit processes including credit origination, underwriting, financial spreading, risk rating, pricing, approval and limit setup .<br> Ensure proper testing of credit rules, segmentation, approval authority and workflow processes .<br> Lead API and integration testing with external and internal banking systems.<br> Review and validate test scenarios, test cases and expected results.<br> Remain hands-on and personally test high-risk and critical business scenarios .<br> Oversee performance and other non-functional testing activities.<br> Plan and lead UAT with business users and ensure formal business sign-off.<br> Prepare test status reports, highlight risks and provide clear Go/No-Go recommendations.<br> Lead and manage functional, automation, performance and vendor testing teams.<br> Coordinate with implementation partners and ensure timely delivery of testing activities.<br> Support Go-Live, hypercare and post-implementation verification .<br> Mentor team members and ensure high-quality testing standards.<br> 12+ years of overall experience in Software Testing / QA.<br> At least 6 years of experience as a Test Lead / Test Manager with team management experience.<br> Strong experience in Banking, Credit, Lending, Loan Origination or Credit Decisioning projects.<br> Strong understanding2of Micro/mSME, Mid Corporate and Large Corporate lending processes .<br> Experience delivering at least 2 end-to-end lending, loan origination or credit decisioning implementations from testing through Go-Live.<br> Strong experience in Test Strategy, Test Planning, SIT, UAT, Regression and Defect Management .<br> Hands-on experience in API and integration testing .<br> Experience with credit bureaux, risk-rating engines, financial spreading systems, core banking and external partner integrations.<br> Good understanding of SQL and data validation .<br> Experience with tools such as JIRA, Azure DevOps, ALM, Zephyr or qTest .<br> Knowledge of automation tools such as Selenium, Playwright, Cypress, REST Assured or Postman is preferred.<br> Experience managing internal, vendor and implementation-partner testing teams.<br> Experience working in Agile, Hybrid and vendor-led environments .<br> UAE/GCC banking experience is strongly preferred .<br> Knowledge of UAE banking and regulatory requirements is an advantage.<br> ISTQB certification is preferred.<br> Bachelor's degree in Computer Science, IT, Engineering, Banking &amp; Finance or a related field.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br><br><br>Chief Operating Officer (COO)<br><br><br><br>Industry: Oil &amp; Gas, EPC, Oilfield Services, Chemicals <br><br>Location: Abu Dhabi, UAE<br><br>Work Schedule: Typically 5.5-day working week - with frequent regional travel required<br><br>Estimated Salary: AED 45 - 50K pm total cash package (this includes basic salary, housing and transport allowances) + Family Benefits: Medical Insurance, Visa, Annual Return Flights only + Bonus (performance related and at company discretion)<br><br>About the Company<br><br><br><br>Our client is a well-established, privately owned industrial group operating across the GCC and North Africa. The business manufactures, supplies and services process equipment, rotating equipment, specialty chemicals and industrial solutions for the oil &amp; gas and energy sectors. Its customer base includes National Oil Companies (NOCs), International Oil Companies (IOCs), EPC contractors and leading oilfield services providers.<br><br>The Role<br><br><br><br>Reporting to the Founder and Board, the COO will lead all operational and commercial activities across the Group's regional footprint, ensuring profitable growth, operational excellence and strong customer engagement.<br><br>Key Responsibilities<br><br><br>Lead manufacturing, fabrication, chemicals, trading, contracting and aftermarket service operations across multiple countries.Drive operational performance, profitability, working capital management and project execution.Act as the senior executive interface with NOCs, IOCs, EPC contractors and key industry stakeholders.Lead tendering, pre-qualification, vendor registration and technical audit activities.Manage strategic OEM, agency and distribution partner relationships.Build, develop and lead high-performing regional teams.<br><br><br>Required Candidate Profile<br><br><br>15+ years of leadership experience within oil &amp; gas, industrial manufacturing, EPC, oilfield services or related sectors.Proven P&amp;L responsibility at a senior executive level.Strong track record working with NOCs, IOCs and major EPC contractors across the GCC.Experience managing complex multi-country operations.Established industry relationships and strong commercial acumen.<br><br><br>Confidential Executive Search | Suitable for senior operational leaders seeking a high-impact role within a growing regional energy and industrial business.<br><br><br><br><br> <br><br>Let op: vacaturefraude<br><br>Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding:<br>* Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN).<br>* Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiële contactgegevens op onze website.<br> <br>Important: job fraud<br> <br>Unfortunately, job fraud is becoming more common. Beware of such scams:<br>* We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via WhatsApp or during a video call.<br>* If you're unsure whether a vacancy or contact person is legitimate, please reach out to us directly using the official contact details on our website.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">COO, General Manager, Oil &amp; Gas, EPC, Oilfield Services, Process and rotating equipment, Chemicals, Manufacturing, Trading<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Stock and maintain the tools and equipments required by the technicians across franchise locations and facilitate the receipt and issuance of tools in an efficient and timely manner enabling smooth functioning of the service process. Liaise with “Workshop Tool Coordinator (WTC)” to procure tools for the location</p><br><br>Responsibilities:<br><ul><li>Receive the requirements (new and warranty replacement) of special tools/ diagnostic equipments from all the franchises available in that location. Submit the request to Workshop Tools Co-ordinator for arranging the purchase.&nbsp;</li><li>Suggest potential suppliers to establish best price/quality/service standards and recommend favourable suppliers to WTC for review and confirmation.&nbsp;</li><li>Assess the requirements for tools/equipments in case of new locations and proactively request optimal quantities to support operations.&nbsp;</li><li>Follow up with the WTC/ Supplier to ensure the tools are delivered in time, identify any damage/loss on receipt and return for replacement/refund.&nbsp;</li><li>Maintain the tool room to ensure tools are stored in an orderly manner to facilitate easy pick up and delivery.&nbsp;</li><li>Issue, record and dispatch tools to the technicians as per the requirements, receive and verify them as per the delivery note. Conduct periodical / surprise audits of technician’s tool box and report to Workshop Manager/ WTC about the discrepancy. Also arrange to replace missing tools by debiting the amount to technicians.&nbsp;</li><li>If tools are not available in his location, co-ordinate with other tool room in-charge/ WTC to get the tools and return it back on timely basis.&nbsp;</li><li>Replace broken tools with the Technician. If the breakage is due to the technician’s negligence, arrange to recover the cost from the concerned technician.&nbsp;</li><li>Keep track of the maintenance schedules for the tools/equipments. Coordinate with the suppliers to ensure the tools are repaired and maintained in a good condition.</li><li>Monitor the level of lubricants in tanks and place orders as and when required.&nbsp;<br>• Oversee the sales and disposal of scrap and used tyres particularly ensuring the process is carried out as per the company policy.&nbsp;</li><li>Arrange a stock check on an annual basis as per the statutory requirements of audit. Do perpetual inventory check and document the same.&nbsp;</li><li>Co-ordinate with WTC to give maintenance contact for trouble free running of major equipments.&nbsp;<br>• Keep up to date with Government’s fire, health, safety and environment regulation and make sure the workshops or in compliance with the same&nbsp;</li><li>Ensure fire extinguishers and water dispenser are properly maintained and emergency doors are not blocked.&nbsp;</li><li>Co-ordinate with all concerned who are involved in exchange programs organized by manufactures. Take responsibility of packing, forwarding and receiving of exchange items. Maintain all documents related to exchange program.&nbsp;</li><li>Co-ordinate with Facility management in case of any issues in the building (AC, water supply, electricity, breakages etc…)</li></ul><br>Qualifications:<br><ul><li>High/ Intermediate school</li><li>2 years experience in stores</li><li>Attention to details, confident and good interpersonal skills&nbsp;</li><li>Able to work on Microsoft Office Excel</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>MAIN OBJECTIVE OF ROLE</strong><br>To support Base Maintenance activities by coordinating manpower, materials, tooling, documentation, and maintenance work packages to support efficient workflow execution, maximize aircraft productivity, and achieve planned turnaround times (TAT). <br><strong>KEY RESPONSIBILITIES</strong><br><ul><li>Supports the daily execution of aircraft maintenance activities by monitoring work package progress, task completion status, operational constraints, and maintenance milestones, escalating risks that may impact aircraft delivery targets.</li><li>Monitors digital work packages and ensures maintenance activities are completed in accordance with approved documentation, company procedures, digital sign-off requirements, and system-enforced maintenance controls.</li><li>Monitors digital fence exceptions and report unauthorized task closures, approval attempts, workflow deviations, or other non-compliances within the digital maintenance environment.</li><li>Monitors manpower attendance and availability against planned allocations and promptly escalate unauthorized absences, late arrivals, resource shortages, and other workforce-related constraints affecting maintenance execution.</li><li>Verifies the readiness of pre-loaded materials, consumables, tooling, equipment, and ground support equipment required to support scheduled maintenance activities, escalating shortages or serviceability concerns as necessary.</li><li>Coordinates with Logistics, Production Planning, Engineering, Workshops, and other stakeholders to resolve material, tooling, documentation, and resource constraints and support uninterrupted workflow execution.</li><li>Supports Production Planning by monitoring maintenance package readiness, identifying missing prerequisites, and tracking progress of critical path activities, and escalating risks affecting the planned maintenance schedule.</li><li>Supports daily production meetings and provides accurate updates on maintenance progress, manpower availability, material readiness, open findings, operational constraints, and aircraft delivery risks.</li><li>Coordinates shift handovers and ensure accurate communication of outstanding work, open findings, material constraints, manpower risks, and other operational issues affecting maintenance continuity.</li><li>Supports Quality Assurance audits, regulatory inspections, digital maintenance initiatives, and continuous improvement activities while ensuring compliance with approved maintenance procedures, regulatory requirements, company standards, and Safety Management System (SMS) requirements.</li></ul> <br><strong>QUALIFICATIONS</strong><br><ul><li>Associate Degree (2 years)</li><li>Diploma in Aviation, Aircraft Maintenance Engineering, Engineering, or related discipline</li><li>Fluent in English</li><li>Experience in aircraft base maintenance, maintenance operations, production planning support, maintenance control, or maintenance coordination environments. Experience monitoring maintenance work packages, manpower utilization, material readiness, and operational performance. Experience working within a paperless maintenance environment and supporting digital maintenance execution processes. Experience coordinating across multiple operational departments to resolve maintenance constraints and improve workflow efficiency.</li><li>AMOS, Microsoft Suite of tools, Power BI/Tableau and/or equivalent maintenance management systems.</li><li>Years with qualifications: 2 - 4 years</li><li>Project Management or Maintenance Planning related certification is an advantage</li><li>Aircraft Maintenance License is an advantage</li></ul> <br><strong>COMPETENCIES</strong><br><ul><li>Customer Focus</li><li>Teamwork</li><li>Effective Communication</li><li>Personal Accountability &amp; Commitment to achieve</li><li>Resilience &amp; Flexibility (Can do attitude)</li></ul> <br><strong>ISR REQUIREMENTS</strong><br>Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a Test Lead who is responsible for leading the Quality Assurance and Testing function across the Bank's technology landscape, ensuring the successful delivery of high-quality, secure, and compliant software solutions.<br> The role drives the end-to-end testing strategy, governance, and execution for all IT initiatives while establishing and enforcing quality standards, testing best practices, and automation frameworks.<br> By collaborating with business, technology, and delivery teams, the Test Lead ensures timely releases with minimal production defects, optimizes testing efficiency, and strengthens the Bank's quality engineering capabilities to support its digital transformation objectives.<br> Key Roles &amp; Responsibilities Define and execute enterprise-wide test strategies, governance frameworks, and quality standards for banking technology initiatives.<br> Strong domain knowledge in Banking and Financial Services, specifically covering Core Banking (Temenos T24 preferred), Trade Finance, Cash Management, and Digital Banking Lead end-to-end testing delivery across functional, integration, regression, performance, security, SIT, and UAT phases.<br> Ensure compliance with regulatory requirements, banking standards, and quality gates throughout the software delivery lifecycle.<br> Manage test planning, execution, defect lifecycle, requirements traceability, test environments, and test data readiness.<br> Drive AI/LLM and OCR testing, including validation of model accuracy, guardrails, security, observability, resilience, and enterprise integrations.<br> Leverage GenAI and Agentic AI to enhance test case generation, regression automation, and overall testing efficiency.<br> Lead, mentor, and develop high-performing QA, domain, and automation testing teams while managing resource planning and capacity.<br> Drive test automation adoption and CI/CD integration to improve quality, accelerate releases, and reduce manual effort.<br> Monitor quality metrics, risks, defects, and release readiness through executive dashboards and governance reporting.<br> Collaborate with business, technology, vendors, and leadership teams to resolve testing issues and ensure successful project delivery.<br> Manage third-party testing partners and ensure adherence to SLAs, quality standards, and contractual commitments.<br> Champion continuous improvement initiatives to optimize testing processes, enhance quality, and reduce the overall cost of quality.<br> 7+ years of progressive experience in software quality assurance within the banking or financial services industry.<br> At least 5+ years of experience in a Test Manager or QA Leadership role, overseeing large-scale banking transformation projects.<br> Proven experience in establishing or maturing a Testing Center.<br> Demonstrated success in managing offshore/onshore testing teams and third-party vendors.<br> Hands-on quality assurance experience on LLM or Generative AI platforms, covering prompt behaviour, guardrails, and multi-model routing.<br> Experience testing OCR or intelligent document-processing solutions against ground-truth benchmarks in an enterprise environment.<br> Experience validating AI platform cost, usage, and observability controls, including token accounting, cost attribution, and audit logging Banking Products and Process Knowledge.<br></span> </div>

Job Description<br><br>Job Overview:<br><br>The Principal Piping material Engineer is responsible for interpreting internal or external business issues and recommending best practices. They will be tasked with solving complex Piping-related problems and will work independently with minimal guidance. The Principal Piping Engineer may be responsible for leading functional teams or projects and is regarded as a specialist in the field of Piping. As such, they must have in-depth expertise in Piping as well as broad knowledge of the Piping discipline within the Engineering function.<br><br>Responsibilities<br><br>Key Tasks and Responsibilities: <br><br>Perform conceptual, FEED, or detailed design analysis and develop them as per project Scope of Work design basis, project documentation, design codes and standards, and McDermott procedures within the planned schedule and budget Apply in-depth skills and broad knowledge of the business to address complex problems and non-standard situations and report them to the Project Management Team and Department Manager at an early stage Prepare detailed design calculations and analyses including design reports and procedures Manage own time to meet objectives and forecast and plan resource requirements Lead others to solve complex problems, use sophisticated analytical thought to exercise judgment, and identify innovative solutions Interpret internal/external business challenges and recommend best practices to improve technology, processes, or services Explain difficult concepts and negotiate with others to adopt a different point of view Focused on health and safety policies and procedures When acting as Lead engineer:Direct medium or large Engineering and Design team as a Lead Engineer Lead the Discipline engineering design of the assigned work area and complete within the planned schedule and budget, in accordance with standards, MDR, and project-specific procedures and to a high professional standard Plan, organize, and direct all aspects of discipline execution of the assigned project including scope, deliverables, schedule, and manpower resources Ensure interfaces and deliverables are clearly identified Maintain responsibility for progress and productivity, identifying any required corrective action Act as project representative for the discipline during meetings with the project team, Client, and relevant agencies such as certifying authorities, auditors, third parties, etc. Become fully familiar with the project SoW, Specification, Schedule, and all inter-discipline requirements Interface with other departments to obtain input for engineering and design Interface with High-Value Centers (HVECs) ensuring a clear understanding of their SoWPrepare Iso Curve based on required input in line with Project Level 3 Schedule When acting as Lead Engineer or area Lead:Review the Piping budget, and provide Piping input for the Project Execution Plan Plan, organize, and assign tasks, responsibilities, and man-hour budgets to piping sub-discipline and verify tasks are completed within budgets Support 3D-Model review at 30%, 60% & 90% progress Provide Piping Discipline input into Plan Level 2, 3, and 4 schedules and review the dependencies Prepare discipline forecasts identifying changes to scope and promptly raising a notification Alert the team of any deviation from the Scope of work or a need for a change order Provide piping man-hours, schedule, and deliverables list including Piping Discipline Execution Plan Check and approve design philosophies, specifications, pipe supports, standard detail drawings, MTO, and material requisitions in accordance with the project scope of work and contract Monitor KPI measurement results and take corrective action Lead Piping Discipline during project internal or External Audits Assist the Department Manager in the Performance Evaluation of Piping team members Support proposals and studies<br><br>Reports to:<br><br>Project: Lead Engineer, Project Engineer or Project Manager<br><br>Functional: Department Manager<br><br>Liaise With: Designers and Engineers, other Engineering disciplines Leads, Construction & Fabrication Group,<br><br>Project Management Team, Document Control, Project Cost Control and Planning Group, Procurement Group,<br><br>Subcontractors and Vendors, Client<br><br>Supervises: Piping Engineering and Layout Team<br><br>Qualifications<br><br>Essential Qualifications and Education: <br><br>Bachelor's Degree or Master's Degree in Mechanical Engineering 15-20 years of experience as a Piping Engineer in Oil and gas with a major contractor performing Conceptual, Pre-FEED, FEED, and detail design Previous experience as Lead Piping Engineer on FEED and EPC projects via Multi-offices Project Execution Detailed knowledge of Pre-FEED, FEED, and Detailed Design Phases Projects Detailed knowledge and experience of design techniques and application of standards, codes, and guidelines Familiar with all Piping Sub-Disciplines including Design and Modelling, Pipe Stress & Support, Piping Material Engineering, and MTO activities and deliverables Knowledgeable in project coordination and execution skills Conversant with international codes and standards like ANSI, ASME, API, BS, NFPA, etc. Familiar with SP3D / E3D / Navisworks Familiar with stick-built and modularization approach Preferably Registered Professional Engineer or member of a professional engineering society Familiar with commercial aspects of projects and types of contracts Committed to McDermott values Flexible for Business travel <br><br>About Us<br><br>Our ingenuity fuels daily life. Together, we’ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.<br><br>For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced MongoDB Database Engineer to support enterprise-scale Digital Products and Digital Onboarding initiatives.<br> The ideal candidate will possess strong hands-on experience in MongoDB database administration, architecture, performance tuning, clustering, and database migrations within large-scale technology environments.<br> This role offers an opportunity to work on multiple high-impact technology projects involving mission-critical database platforms.<br> The successful candidate should be comfortable working in fast-paced environments, managing multiple priorities, and supporting complex database infrastructure and delivery requirements.<br> Key Responsibilities Design, administer, and maintain MongoDB database environments across enterprise platforms.<br> Support technology projects involving Digital Products and Digital Onboarding initiatives.<br> Manage MongoDB database deployments, upgrades, migrations, and performance optimization activities.<br> Configure and administer MongoDB Replica Sets and Sharded Cluster architectures.<br> Perform MongoDB backup and restore operations and ensure database availability and reliability.<br> Execute database patching, version upgrades, and environment maintenance activities.<br> Monitor database performance and implement tuning and optimization strategies.<br> Manage database migrations across environments with minimal downtime.<br> Collaborate with application, infrastructure, and engineering teams to support project deliveries.<br> Participate in Agile delivery practices and support multiple projects simultaneously.<br> Provide production support and troubleshoot database-related issues across environments.<br> Support out-of-hours and weekend activities when required for critical deployments or maintenance windows.<br> Required Technical SkillsMongoDB Administration Strong hands-on experience in MongoDB Database Administration.<br> Excellent understanding of MongoDB architecture and internal components.<br> Strong experience with: MongoDB Replica Sets MongoDB Sharding MongoDB Ops Manager MongoDB Backup &amp; Restore mechanisms Database patching and upgrades Performance tuning and optimization Database migrations Mongo Query Language (MQL) Operating Systems Strong working knowledge of: Unix Linux operating systems Database Technologies Experience working with Open Source database technologies.<br> Exposure to other database platforms will be considered an advantage.<br> Automation &amp; Scripting (Nice to Have) Exposure to modern automation technologies such as: Ansible Jenkins Terraform Experience with scripting languages including: Bash Python Delivery Methodology Experience working within Agile delivery environments.<br> Ability to manage multiple concurrent technology projects.<br> Strong understanding of enterprise technology delivery practices.<br> Required Competencies Strong analytical and problem-solving skills.<br> Ability to work effectively under pressure and within tight timelines.<br> Excellent professional communication skills.<br> Strong ownership mindset and self-management capabilities.<br> Ability to manage multiple priorities and project deliverables simultaneously.<br> Strong collaboration skills when working across cross-functional technology teams.<br> Preferred Experience 4+ years of experience working in large enterprise environments.<br> Banking or Financial Services industry experience is preferred.<br> Experience supporting large-scale digital transformation initiatives will be an added advantage.<br> Preferred Certifications MongoDB-related certifications are highly desirable.<br> Relevant database or cloud certifications will be an added advantage.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b><u>Business Unit</u></b>Cloud &amp; Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.<b><u>What the Role Entails</u></b><p>Embark on an exciting journey with Tencent Cloud International as a Sales Intern who is expected to join the sales trainee program based in Dubai after graduation. This role offers you the opportunity to develop expertise in Go-To-Market strategies, build key business relationships, and lay a strong career foundation in the fast-growing public cloud industry. You will receive professional trainings from mentors and fellows and gain hands-on experience in the headquarter in China for the first 6 months or before your graduation, whichever longer. You will grow to play a pivotal role in identifying opportunities and driving success in the MENA cloud market. Proficiency in English and Chinese is essential, and command of Arabic language and living/study experience in the Arabic world will be a plus.</p><br><ul><li><p>Account Management Support:&nbsp;Assist senior sales team members in managing customer accounts, including contract preparation, negotiation, and handling administrative tasks.</p><br></li><li><p>Relationship Management:&nbsp;Cultivate and maintain strong relationships with stakeholders, offering guidance and support to ensure satisfaction and foster long-term partnerships.</p><br></li><li><p>Lead Generation:&nbsp;Leverage networking and prospecting skills to identify potential clients, generating leads and uncovering new sales opportunities aligned with Tencent Cloud’s business goals.</p><br></li><li><p>Sales Strategy and Execution:&nbsp;Collaborate with the Business Contracts Manager to negotiate contracts and execute strategic account plans. Contribute to sales forecasting and revenue growth.</p><br></li><li><p>Product Expertise:&nbsp;Develop an in-depth understanding of Tencent Cloud’s product offerings to craft tailored service solutions. Work closely with the Solutions Engineer team to address customer needs effectively.</p><br></li><li><p>Market Insights:&nbsp;Analyze industry trends and customer data to inform sales strategies and provide recommendations for improving market competitiveness.</p><br></li></ul><b><u>Who We Look For</u></b><ul><li><p>Final-year undergraduates in Computer Science/Business/Marketing/International Trade or its relevant majors.</p><br></li><li><p>Strong interest in Sales, Business Development, and Account Management within the IT, tech and cloud services industry. Prior experience in cloud or software sales internships is a plus.</p><br></li><li><p>Proficiency in English and Chinese Mandarin is required.&nbsp;Arabic language or living/study experience in the Arabic countries will be advantageous.</p><br></li><li><p>Excellent communication, presentation, and problem-solving skills. Bright and adaptable; passionate and entrepreneurial.</p><br></li><li><p>Acceptance of challenges and job location in Dubai after turning into full-time sales trainee.</p><br></li></ul><u><b>Equal Employment Opportunity at Tencent</b></u><p>As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.</p><br> </div>

<ul><li><p>Conduct independent&nbsp;<strong>compliance and assurance audits</strong>&nbsp;on:</p></li></ul><ul><li><p>Coverage of all LTIs (previous year)</p></li><li><p>Coverage of selected HPNM samples</p></li><li><p>Coverage of selected SOP / TRA audits</p></li><li><p>Fatality action plan verification</p></li><li><p>Coverage of selected closed Near Miss cases</p></li><li><p>PTW quality verification (sample-based)</p></li><li><p>Systematic audit of the overall PTW system</p></li><li><p>System audit of 1st Party SOP/TRA audits</p></li></ul><ul><li><p><strong>Assess compliance against:</strong></p><ul><li><p>ISO 45001, ISO 14001 requirements</p></li><li><p>Local legal requirements (ADOSH, Dubai Municipality, UAE regulations)</p></li><li><p>UAE Fire and Life Safety Code of Practice</p></li><li><p>UAE OHSMS National Standard (AE/SCNS/NCEMA 6000:2016)</p></li><li><p>EGA’s Life Saving Rules and critical risk controls</p></li><li><p>EGA Policy & Procedures</p></li><li><p>ESG Governance Procedures&nbsp;<em>(EGA.OEX.ESG.GEN.02.01, EGA.OEX.ESG.GEN.02.02)&nbsp;</em></p></li><li><p>Compliance Verification checklist</p></li></ul></li></ul><br><ul><li><p><strong>Strong audit governance and stakeholder engagement capability</strong>, including clear audit report writing, leading opening and closing meetings, and close coordination with senior leaders across EGA Operations (Up-Mid-Down streams), Maintenance, ESG, HC, Supply Chain, CAPEX, and other functions to drive ownership and implementation of audit actions.</p></li></ul><br><ul><li><p><strong>Data and system competency</strong>, including familiarity with SAP, Power BI, safety data analysis, and a strong working knowledge of MS Office tools to support evidence-based assurance and reporting.</p></li></ul><br><ul><li><p>Conduct Governance and compliance audits of Hazardous Materials (HazMat) management systems, including storage, handling, transportation, segregation, labelling, inventory management, emergency preparedness, and regulatory compliance.</p></li></ul><br><ul><li><p>Verify compliance with the UAE Fire and Life Safety Code of Practice, including fire prevention systems, hazardous storage requirements, emergency response arrangements, fire protection systems, and inspection/maintenance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in&nbsp;<strong>engineering or science</strong></p></li><li><p><strong>NEBOSH Diploma in Occupational Health & Safety</strong>&nbsp;(or equivalent)</p></li><li><p>Certified&nbsp;<strong>Lead Auditor – ISO 45001</strong>&nbsp;(ISO 14001 preferred)</p></li><li><p>Licensed Hazardous Materials (HazMat) Expert/Consultant recognized by UAE Civil Defense (Dubai or Abu Dhabi) or equivalent UAE regulatory authority (Preferred)</p></li><li><p>NEBOSH HSE Certificate in Process Safety Management (Preferred)</p></li><li><p>Certified Hazardous Materials Manager (CHMM) (Preferred)</p></li><li><p>Certified Fire Protection Specialist (CFPS®) from NFPA (Preferred)</p></li><li><p>Strong working knowledge of:</p><ul><li><p>ADOSH requirements</p></li><li><p>Dubai Municipality / UAE HSE legal framework</p></li><li><p>UAE Fire and Life Safety Code of Practice</p></li></ul></li></ul><p><strong>&nbsp;</strong></p><p><strong>Experience Requirements:</strong></p><br><ul><li><p><strong>5–7 years minimum</strong>&nbsp;experience in&nbsp;<strong>HSE auditing or safety governance</strong></p></li><li><p>Proven audit experience in&nbsp;<strong>heavy/high-risk industries</strong>, such as:</p><ul><li><p>Aluminium or steel smelters</p></li><li><p>Energy, Oil & Gas</p></li><li><p>Petrochemical or large process industries</p></li></ul></li><li><p>Demonstrated experience in:</p><ul><li><p>Governance-level audits (not only site inspections)</p></li><li><p>High-risk operations and process safety environments</p></li><li><p>Post-incident and serious event audit reviews</p></li><li><p>Compliance verification audits of SOPs / SMPs / TRAs</p></li><li><p>Compliance verification audits of Hazardous materials (Hazmat) management systems</p></li><li><p>Experience auditing compliance with the UAE Fire and Life Safety Code and industrial fire protection requirements.</p></li><li><p>Experience conducting governance audits related to Process Safety Management (PSM), Management of Change (MOC), Process Hazard Analysis (PHA), and critical risk controls.</p></li></ul></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The position holder is responsible for executing the production planning schedule, resource allocation and material planning for processing section. Ensuring the products meet the quality standards, costs, and production plan in compliance with food, health and safety regulations.</p><p>1. Preparing mixing &amp; processing plan weekly, based on weekly production plan.</p><p>2. Assist production manager in preparing annual operating expense budget and monitoring of expenses monthly basis and reporting. Providing inputs for annual capex requirements.</p><p>3. To drive processing plant operation to ensure to adhere to the defined production plan.</p><p>4. Develop and maintain all necessary reporting to assess the production performance.</p><p>5. Ensure compliance with NFPC standard for cost control, waste reduction, quality, safety, and complete on-time delivery at lowest possible cost.</p><p>6. Ensure all records of ingredients receiving, mixing, pasteurization/UHT Treatment, buffer storage and handing over to Aseptic Filling Section and Fresh filling Section are maintained as per set procedure.</p><p>7. To maintain chemical parameters of all products as per defined specification and close to zero% processing loss and 100% yield of the batch till buffer storage.</p><p>8. Shall be responsible for effective and efficient running of overall production operations.</p><p>9. Controlling all possibilities for reduction of Operation Cost by 3M Factor. (Manpower Utilization, Material Utilization, Machine Utilization)</p><p>10. Ensuring adherence to procedure though audits and updating SOP’s whenever necessary</p><p>11. Conduct investigations of NCNs, Complaints to understand root cause and provide workable solutions and opportunities for improvements.</p><p>12. Responsible for implementation of GMP and compliance ISO &amp; HACCP</p><br><p><strong>KEY PERFORMANCE INDICATORS</strong></p><p><strong>1.</strong> Product Quality (prevention of defective product mixing or processing) &amp; Health &amp; Safety incidents.</p><p><strong>2.</strong> Adherence to production schedule planned vs actuals</p><p><strong>3.</strong> Number and success of new initiatives implemented</p><p><strong>4.</strong> 100% volumes Plan and Supply of Processed Products to Filling Sections based on Demand, provided by DP.</p><p><strong>5.</strong> Reduction of Mixing, Processing Losses to minimum level/substandard products/rework/scrap.</p><p><strong>6.</strong> CIP Chemical Consumption minimization by proper planning to reduce number of CIP’s per shift</p><p><strong>7.</strong> To optimize Utilities (Water, Electricity, Chilled Water, Steam) consumption by effective prod. Planning.</p><p><strong>8.</strong> Reduction of Employees Cost per Litre of Product.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualification/s</strong></p><p>Bachelor of Dairy Technology.</p><p><strong>Experience</strong></p><p>05 years of related experience of which (minimum) of 3 years should be in similar position/responsibility preferably in a similar industry/large scale dairy and juice manufacturing plants</p><p>*Previous experience/strong understanding of budgeting/expense management with a basic understanding off financial and accounting practices.</p><p>*Strong computer skills including the ability to prepare spreadsheets and use MS Office Products (Word, Excel, Power Point and/or Access) to analyse data and trends &amp;ERP Application.</p><p>.*Previous experience/best practices implementing and using continuous improvement/lean tools to drive improvements.</p><p>*Previous experience/broad understanding of HSE safety systems and enforcement of safety rules and policies.</p><p></p></section>