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<p>Position Title: Admin cum Receptionist \nEmployment Type: Full Time \nSalary: 4K - 8K AED depending on experience and qualifications \nJob Location: Dubai\n \nAbout the Client: \nA pioneering petrochemical manufacturer and trader of paints, coatings, resins, adhesives, and construction chemicals with factories and operations spanning the Middle East, Africa, and Europe.<\/p><p>Job Description: \n?\tManage the reception area by welcoming visitors, handling incoming calls, directing guests, and maintaining a professional front-desk experience.\n?\tReceive and coordinate incoming and outgoing mail, courier packages, and deliveries while maintaining accurate records.\n?\tProvide administrative support, including filing, printing, scanning, documentation, follow-ups, and travel\/hotel bookings.\n?\tCoordinate office maintenance requests and assist with general office administration to ensure smooth daily operations.\n \nQualifications: \n?\tBachelor\u2019s degree or diploma in Business Administration, Office Management, or a related field is preferred.\n?\tMinimum 3 years of experience in reception, front desk, administration, or a similar role within a corporate or multi-branch organization\n?\tProficient in MS Office, email, and office management systems.\n?\tFluency in English, French, and Arabic are highly preferred\n\nHow to Apply: \nSend your CV in word format to: HRJOBZ2020 AT GMAIL DOT COM and use \u201cAdmin cum Receptionist\" as email subject.<\/p>
<h2 class="h5">Job description</h2>
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<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p><b>We are looking for a Corporate Receptionist UAE National for fixed term assignment for 10 months!</b></p><br><p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p><br><p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p><br><p><b>Role Purpose </b></p><br><p>The Workplace Experience Ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Workplace Experience Ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.</p><br><p><b>What this job involves</b></p><br><ul><li>Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience</li><li>Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries</li><li>Receive, direct and relay telephone, email and other queries via front of house</li><li>Greet, assist and direct candidates/new hires/visitors and the general public appropriately</li><li>Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised</li><li>Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail</li><li>Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations</li><li>Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured</li><li>Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces</li><li>High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers</li><li>Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events</li><li>Provide timely, accurate & personalized response to meetings and events enquiries</li><li>Work flexibly in different settings as part of a the team</li><li>Coordinate the daily updating of room booking displays in line with local/regional processes</li><li>Play a key part in supporting onsite space audits and walk-the-store processes</li><li>Support and cover other facilities team services as required, such as Trouble Ticket requests, incoming/outgoing mail and courier services, site inspections, and one-off or administrative tasks</li></ul><p><b>Every day is different, and in all these activities, we’d encourage you to show your ingenuity. </b></p><br><p><b>Sounds like you? To apply you need to be / have:</b></p><br><ul><li>Experience in reception, concierge or related field</li><li>Previous catering or hospitality experience is desirable</li><li>Excellent people skills and ability to interact with a wide range of client staff and demands</li><li>Previous experience of working within a high profile corporate environment</li><li>Facilities Management exposure would be beneficial</li><li>Fluency in English and local language</li><li>Strong PC literacy and proven ability to manage daily activities using various systems.</li><li>Very high attention to detail</li><li>Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal.</li><li>Ability to maintain professionalism at all times and be an ambassador of the team.</li><li>Be an excellent team player with the want to go above and beyond for each other</li></ul><p><b>What you can expect from us </b></p><br><ul><li>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</li><li>Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</li><li>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...</li></ul><p>Apply today at jll.com/careers.</p><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p><b>Job Tags:</b></p><br>Hiring<p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our <span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <span>Contact Us</span> page > I want to work for JLL.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Nationality</b>
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<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p><br><p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p><br><p><b>Role Purpose </b></p><br><p>The Workplace Experience Ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Workplace Experience Ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.</p><br><p><b>What this job involves</b></p><br><ul><li>Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience</li><li>Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries</li><li>Receive, direct and relay telephone, email and other queries via front of house</li><li>Greet, assist and direct candidates/new hires/visitors and the general public appropriately</li><li>Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised</li><li>Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail</li><li>Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations</li><li>Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured</li><li>Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces</li><li>High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers</li><li>Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events</li><li>Provide timely, accurate & personalized response to meetings and events enquiries</li><li>Work flexibly in different settings as part of a the team</li><li>Coordinate the daily updating of room booking displays in line with local/regional processes</li><li>Play a key part in supporting onsite space audits and walk-the-store processes</li><li>Support and cover other facilities team services as required, such as Trouble Ticket requests, incoming/outgoing mail and courier services, site inspections, and one-off or administrative tasks</li></ul><p><b>Every day is different, and in all these activities, we’d encourage you to show your ingenuity. </b></p><br><p><b>Sounds like you? To apply you need to be / have:</b></p><br><ul><li>Experience in reception, concierge or related field</li><li>Previous catering or hospitality experience is desirable</li><li>Excellent people skills and ability to interact with a wide range of client staff and demands</li><li>Previous experience of working within a high profile corporate environment</li><li>Facilities Management exposure would be beneficial</li><li>Fluency in English and local language</li><li>Strong PC literacy and proven ability to manage daily activities using various systems.</li><li>Very high attention to detail</li><li>Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal.</li><li>Ability to maintain professionalism at all times and be an ambassador of the team.</li><li>Be an excellent team player with the want to go above and beyond for each other</li></ul><p><b>What you can expect from us </b></p><br><ul><li>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</li><li>Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</li><li>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...</li></ul><p>Apply today at jll.com/careers.</p><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p><b>Job Tags:</b></p><br>Hiring<p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our <span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <span>Contact Us</span> page > I want to work for JLL.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
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<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong><span><span>Purpose of the Role</span></span></strong>
<p><span><span>Serve as the first point of contact for visitors, clients, and stakeholders while supporting office administration, internal coordination, and company events. The role requires a highly professional, energetic, and proactive individual capable of balancing front-office responsibilities with office coordination, employee engagement activities, meeting logistics, and event support.</span></span></p><br><br>
<strong><span><span>Key Responsibilities</span></span></strong>
<span><span>Front Office & Visitor Experience</span></span>
<ul>
<li><span><span>Welcome visitors, clients, guests, and VIPs professionally.</span></span>
</li><li><span><span>Manage reception operations and maintain a positive first impression of the organization.</span></span>
</li><li><span><span>Handle incoming calls, enquiries, correspondence, and visitor coordination.</span></span>
</li><li><span><span>Support meeting room scheduling and visitor logistics.</span></span>
</li></ul>
<strong><span><span>Administrative & Office Coordination</span></span></strong>
<ul>
<li><span><span>Provide day-to-day administrative support across departments.</span></span>
</li><li><span><span>Coordinate calendars, meetings, room bookings, office supplies, and office services.</span></span>
</li><li><span><span>Prepare reports, presentations, correspondence, and administrative documentation.</span></span>
</li><li><span><span>Liaise with internal stakeholders and external vendors.</span></span>
</li></ul>
<strong><span><span>Event & Employee Engagement Support</span></span></strong>
<ul>
<li><span><span>Assist with the planning and coordination of internal events, workshops, team activities, employee engagement initiatives, and corporate functions.</span></span>
</li><li><span><span>Coordinate invitations, attendee registration, logistics, vendors, catering, and venue setup.</span></span>
</li><li><span><span>Support event-day execution and stakeholder coordination.</span></span>
</li><li><span><span>Ensure smooth participant and visitor experience.</span></span>
</li></ul>
<strong><span><span>Problem Solving & Operational Support</span></span></strong>
<ul>
<li><span><span>Anticipate issues before they arise and proactively propose solutions.</span></span>
</li><li><span><span>Resolve scheduling conflicts and operational challenges.</span></span>
</li><li><span><span>Support continuous improvement of office processes and administrative workflows.</span></span>
</li><li><span><span>Escalate issues appropriately while maintaining ownership and follow-through.</span></span>
</li></ul>
<span><strong>Must-Have Experience: </strong>2–5 years experience in:</span><br>
<ul>
<li>Reception / <span>Office Administration / </span>Administrative Coordination </li><li><span>Office Coordination / Guest Relations</span>
</li><li><span>Customer Service</span>
</li><li><span>Event Coordination</span>
</li></ul>
<span><strong>Technical Skills</strong></span><br>
<ul>
<li>Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams </li><li><span>Meeting scheduling</span>
</li><li><span>Calendar management</span>
</li><li><span>Administrative reporting</span>
</li><li><span>Vendor coordination</span>
</li></ul>
<span><strong>Communication</strong></span>
<ul>
<li><span>Excellent interpersonal and communication skills</span>
</li><li><span>Comfortable interacting with executives, visitors, employees, and external stakeholders</span>
</li><li><span><span><span>Strong verbal communication and personal presentation</span></span></span>
</li></ul>
<br>
<br>
<span><span>#LI-JS1</span></span><br>
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Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
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<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
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<h2 class="h5">Job description</h2>
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<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.</p>
<p>The position is based in Rose Rayhaan by Rotana, Dubai.<br><br>As a Lobby Ambassador you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as:<br><br>• Offer consistently professional, friendly, warm and engaging service<br>• Be available for Guests at all times as a point of contact<br>• Actively represent all standards of the Arabian Cultural Connection program, and interact with guests using the coffee and dates station<br>• Plays vital part in the Rotana Service Distinction program, by welcoming guests upon arrival to the hotel main door, escorting guests to check-in point, attending to guests on queue, greeting guests on their way to breakfast and inquire about their satisfaction, and bidding farewell to departing guests at the hotel main door<br>• Use the Tablet Registration tool to register guests on queue while waiting for their turn to check-in at the Front Desk<br>• Extend personal service and attention to all Guests, with particular emphasis to Club Rotana, VIP Guests, and Rotana Rewards Guests<br>• Proactively meet arriving guests at the main entrance and once they exit their transportation <br>• Seeks out revenue opportunities such as taking restaurant reservations, sales leads etc.<br>• Maintains and promotes up to date knowledge of the hotel and local services and supply information and respond to Guest queries<br>• Deal promptly, efficiently and pleasantly with any queries<br>• Be aware of all special offers, promotions, and packages at the hotel to promote to guests</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
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<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><strong>About Scarlet Royal</strong>
</p><p>Scarlet Royal is a Dubai-based branding and digital agency helping ambitious businesses build stronger brands, improve their digital presence, and create more effective customer experiences.
</p><p>Our services span brand strategy, visual identity, websites, digital products, marketing, content, and digital transformation. We work with startups, growing businesses, established companies, and regional organizations across the UAE and wider GCC.
</p><p>We are looking for an experienced, Arabic-speaking Senior Business Development Manager who can independently manage the complete sales process, from identifying new opportunities and approaching prospects through to negotiation and contract signature.
<br></p><p><strong>The Role</strong></p><br><p>This is a senior, full-cycle business development position with direct responsibility for generating and closing new business.</p><br><p>You will identify potential clients across different industries, build relationships with decision-makers, lead discovery meetings, coordinate the development of proposals and quotations, negotiate commercial terms, and convert qualified opportunities into signed projects.</p><br><p>The successful candidate will be commercially confident, proactive, highly independent, and comfortable selling strategic, creative, digital, and technology-related services.<br><br></p><p><strong>Key Responsibilities</strong></p><br><ul><li><p>Identify and develop new business opportunities across the UAE and wider GCC.</p></li><li><p>Build and maintain a consistent pipeline of qualified prospects.</p></li><li><p>Conduct outbound prospecting through LinkedIn, email, direct outreach, networking, referrals, industry events, and personal connections.</p></li><li><p>Respond to inbound leads and assess their commercial potential.</p></li><li><p>Research prospective clients, their industries, business challenges, and potential service requirements.</p></li><li><p>Connect with founders, business owners, executives, marketing leaders, and other senior decision-makers.</p></li><li><p>Lead discovery meetings to understand client objectives, challenges, budgets, timelines, procurement requirements, and decision-making processes.</p></li><li><p>Qualify opportunities based on strategic fit, commercial potential, readiness, and available budget.</p></li><li><p>Translate client requirements into clear internal briefs for Scarlet Royal’s strategy, creative, digital, marketing, and technical teams.</p></li><li><p>Coordinate the preparation of tailored proposals, presentations, scopes of work, and quotations.</p></li><li><p>Present Scarlet Royal’s capabilities, recommended approach, project scope, and commercial offer to prospective clients.</p></li><li><p>Manage client follow-ups, objections, negotiations, procurement discussions, and contract-related communication.</p></li><li><p>Take ownership of each opportunity from initial prospecting through to signed agreement and project handover.</p></li><li><p>Maintain accurate records of opportunities, activities, follow-ups, forecasts, and sales progress within the company’s CRM.</p></li><li><p>Provide regular sales pipeline reports and revenue forecasts to management.</p></li><li><p>Develop long-term relationships with prospective and existing clients.</p></li><li><p>Identify opportunities for cross-selling, upselling, account expansion, and repeat business.</p></li><li><p>Represent Scarlet Royal at relevant business meetings, exhibitions, conferences, networking events, and industry gatherings.</p></li><li><p>Work toward agreed sales, revenue, and new-business targets.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><p><strong>Requirements</strong></p><br><ul><li><p>Professional fluency in both <strong>Arabic and English is mandatory</strong>.</p></li><li><p>Proven senior-level experience in business development, sales, or client acquisition.</p></li><li><p>Demonstrated ability to independently manage the complete B2B sales cycle, from prospecting through to contract signature.</p></li><li><p>Strong track record of generating qualified opportunities and closing service-based contracts.</p></li><li><p>Previous experience selling services within branding, marketing, advertising, digital, technology, consulting, or professional services.</p></li><li><p>Confidence in communicating and negotiating with founders, business owners, C-level executives, marketing directors, and senior decision-makers.</p></li><li><p>Strong understanding of consultative and solution-based selling.</p></li><li><p>Excellent presentation, negotiation, communication, and relationship-management skills.</p></li><li><p>Ability to understand complex client requirements and translate them into commercially viable opportunities.</p></li><li><p>Strong commercial judgment and confidence discussing project value, budgets, scope, timelines, payment terms, and contractual conditions.</p></li><li><p>Strong understanding of the UAE and GCC business environment.</p></li><li><p>Ability to build relationships across different industries and client segments.</p></li><li><p>Highly organized, proactive, persistent, target-driven, and results-oriented.</p></li><li><p>Ability to work independently while coordinating closely with multidisciplinary internal teams.</p></li><li><p>Currently based in the UAE (preferably in Dubai).<br><br></p></li></ul><p><strong>Preferred Experience</strong><br></p><ul><li><p>Existing professional network within the UAE or wider GCC.</p></li><li><p>Previous experience selling branding, brand strategy, visual identity, website development, UX/UI, digital transformation, marketing, content, or creative services.</p></li><li><p>Experience working within a branding, creative, marketing, digital, technology, or consulting agency.</p></li><li><p>Experience using LinkedIn Sales Navigator, CRM platforms, and sales prospecting tools.</p></li><li><p>Experience participating in pitches, tenders, RFPs, and formal procurement processes.</p></li><li><p>Experience working with both privately owned businesses and larger corporate organizations.</p></li><li><p>Additional languages are an advantage.</p></li></ul><p><br></p><p><strong>What Success Looks Like</strong></p><br><ul><li><p>A consistent pipeline of relevant and commercially qualified opportunities.</p></li><li><p>Regular acquisition of new clients across the UAE and GCC.</p></li><li><p>Strong relationships with founders, executives, marketing leaders, and industry decision-makers.</p></li><li><p>Effective qualification of opportunities based on client needs, budget, timing, and strategic fit.</p></li><li><p>High-quality proposals developed in collaboration with Scarlet Royal’s internal teams.</p></li><li><p>Achievement of agreed sales and revenue targets.</p></li><li><p>New contracts secured at commercially sustainable values and margins.</p></li><li><p>Accurate sales forecasting and structured CRM management.</p></li><li><p>Clear and professional handovers from business development to project delivery teams.</p></li><li><p>Contribution to Scarlet Royal’s long-term market presence and revenue growth.</p></li></ul><p><br></p><p><strong>Compensation</strong><br></p><p>The compensation package consists of:</p><ul><li><p>A monthly base salary.</p></li><li><p>A performance-based commission linked to successfully closed and collected business.</p></li><li><p>The opportunity to increase total earnings through consistent sales performance.</p></li><li><p>Commission terms and sales targets will be discussed during the recruitment process.</p></li></ul><p><br></p><p><strong>What We Offer</strong><br></p><ul><li><p>A senior position with direct influence on the agency’s commercial growth.</p></li><li><p>A combination of stable base compensation and uncapped performance potential.</p></li><li><p>The opportunity to sell a broad portfolio of strategic, creative, digital, marketing, and technology services.</p></li><li><p>Access to a multidisciplinary team that supports proposal development and project delivery.</p></li><li><p>Exposure to clients and opportunities across different industries in the UAE and GCC.</p></li><li><p>Direct collaboration with company leadership.</p></li><li><p>A high level of independence and ownership over the sales process.</p></li><li><p>A professional, ambitious, and collaborative working environment.</p></li></ul>
Who Are We❓We Are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics. Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram. We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.<br>The Job in a Nutshell????At Servme, growth is driven by execution. We are looking for a Team Lead – SMB Account Management (Retention & Growth) to lead a team of 3–5 Account Managers, with full ownership over churn reduction, expansion revenue, and ARR growth across our SMB portfolio. This is a player-coach role — you will be responsible for both team performance and your own individual revenue target. You are expected to lead from the front, actively driving retention and expansion while building a team that consistently delivers strong commercial outcomes.<br>What Will You Do❓This is not a traditional management role. We are looking for a high-intensity, execution-driven Team Lead – SMB Sales (GCC) who can close deals, lead from the front, and drive a team to consistently hit and exceed targets. This is a player-coach role, you will own your own quota while managing and scaling a team of 2–4 Business Development Managers. You are expected to bring structure, discipline, and strategy, while maintaining a strong personal contribution to revenue.<br>Responsibilities:Own and deliver on both team targets and individual revenue targets (retention and expansion) Lead and manage a team of 3–5 Account Managers, driving accountability and performance Personally manage and grow a portfolio of accounts, contributing directly to ARRIdentify and execute on upsell, cross-sell, and expansion opportunities Proactively identify churn risks and implement strategies to retain key accounts Step in on at-risk or high-value accounts to drive retention and revenue outcomes Coach and mentor the team on client engagement, commercial conversations, and value positioning Drive strong product adoption and engagement to support retention Establish and enforce account management processes, playbooks, and performance standards Monitor key metrics including churn rate, expansion revenue, ARR growth, and account health Maintain strong visibility on renewals pipeline and revenue forecasting Collaborate with Sales, Support, and Product teams to improve overall customer experience<br>What Are We Looking For❓5-8 years of experience in account management, customer success, or client-facing commercial roles Proven track record of reducing churn and driving expansion revenue / ARR growth Experience managing or mentoring a team in a target-driven environment Strong commercial mindset with experience in renewals, upsell, pricing discussions, and negotiations Demonstrated ability to own both individual and team revenue performance Strong client-facing presence with the ability to build trust and influence outcomes Experience working with SMB clients in Saa S or hospitality tech is a strong advantage Data-driven approach to managing account performance and health metrics Highly proactive, results-oriented, and accountable Fluency in English and Arabic required (French is a plus)<br>What We Offer You❗We believe you will love working at Servme! We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups. We offer highly competitive compensation packages, including bonuses and the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are pleased to invite applications for the role of Receptionist (UAE National) at Deira International School (DIS). This is a wonderful opportunity to be the welcoming face of a vibrant school community, where every day brings meaningful interaction with students, parents, staff, and visitors.</p><p>Deira International School is part of the Al Futtaim Education Foundation, an Emirati family-led organisation with over 20 years of commitment to education in Dubai, and sits within the wider Al Futtaim Group, a trusted UAE family name with a proud heritage of over 90 years. This legacy is built on care, community, and commitment to people.</p><p>At DIS, the Reception team plays a key role in shaping first impressions and daily experiences. As Receptionist, you will help create a warm, organised, and welcoming environment where everyone feels seen, supported, and valued. You will be an important part of our Front of House team and the wider school community.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Be the first point of contact for visitors, parents, staff, and students</p></li><li><p>Provide excellent customer service reflecting school values</p></li><li><p>Manage front desk tasks including calls, emails, sign-ins, and enquiries</p></li><li><p>Support safeguarding procedures for all visitors</p></li><li><p>Communicate clearly with parents and staff</p></li><li><p>Maintain accurate reception records and systems</p></li><li><p>Work as part of a supportive Front of House team</p></li><li><p>Handle information with discretion and professionalism</p></li><li><p>Support school events and community activities</p></li><li><p>Stay calm and organised in a busy environment</p></li><li><p>Follow safeguarding, health & safety, and school policies</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>A UAE National who enjoys working with people</p></li><li><p>A warm, professional, approachable manner</p></li><li><p>Strong communication skills</p></li><li><p>Commitment to excellent customer service</p></li><li><p>A positive, calm, organised approach</p></li><li><p>Strong teamwork skills</p></li><li><p>Good attention to detail</p></li><li><p>Pride in being the first smile people see</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>Generous annual leave of 37 days per year, supporting wellbeing and work–life balance</p></li><li><p>Reduced working hours during school holidays, aligned with the school calendar</p></li><li><p>Access to the Al Futtaim Group employee discount programme, with savings across brands including Marks & Spencer, IKEA, and many more</p></li><li><p>Benefits across the wider Al Futtaim Group, including savings on vehicle purchasing and leasing through Toyota, Lexus, Jeep, Dodge, BYD, and others</p></li><li><p>The opportunity to be part of a warm and supportive school community where your role is valued and your contribution is genuinely appreciated</p></li></ul><p></p></section>
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<br>Company Description<br><br><p><strong>Join us at Accor, where life pulses with passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality is a work of heart,</strong><br><strong>Join us and become a Heartist®.</strong></p><br><br>Job Description<br><br><ul><li>Manage and supervise all tasks of his/her staff to ensure guests receive prompt, cordial attention and personal recognition</li><li>Assist the Front Office Manager in all aspects of his/her duties</li><li>Ensure repeat guests and other VIPs receive special attention and recognition</li><li>Control room availability, room types, accuracy of room count and rate categories</li><li>Maximize occupancy, revenue & average rate while maintaining high service standards</li><li>Liaise with Housekeeping Department to ensure room image is maintained and the “Room Ready on Arrival” policy is adhered to</li><li>Liaise closely with the Executive Housekeeper to ensure special guest needs, amenities and other room-related requests are met</li><li>Be aware of credit policies and procedures and liaise closely with the Finance Department to ensure that credit procedures are properly carried out</li><li>Know system recovery procedures</li><li>Developed and executed training programs for staff, enhancing service consistency and team performance, contributing to improved guest satisfaction and service consistency.</li><li>Verifying daily loyalty program points using HotelLink and ACDC platforms, ensuring all eligible guests receive their points and making adjustments as necessary.</li><li>Ensured full brand compliance through regular audits, SOP enforcement, and ongoing team coaching to maintain operational standards.</li><li>Acted as the main escalation point for guest issues, ensuring timely resolution of complaints and maintaining high guest satisfaction scores.</li><li>Train, guide & support the team in providing outstanding guest welcoming and experiences.</li></ul><br>Qualifications<br><br><ul><li>Good organisational skills</li><li>Ability to manage a multi-cultural workforce</li><li>Excellent leadership & communication skills</li><li>Previously working in Accor is a plus</li><li>Knowledge of opera property Management System</li><li>Flexible management style to meet the challenges of a changing work environment</li><li>Good knowledge of the entire Front Office Operations</li><li>Must be a self-starter, coach & mentor who can motivate the Team to perform their best</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Analyze and document intricate cash management business requirements for the Intellect platform, translating complex needs into clear specifications.</li><li>Collaborate closely with stakeholders across treasury, finance, and IT to define and refine platform functionalities and workflows.</li><li>Design and propose innovative solutions within the Intellect Cash Management suite to optimize liquidity, payments, and reconciliation processes.</li><li>Develop detailed functional specifications, user stories, and acceptance criteria for platform enhancements and new feature development.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Finance, Business Administration, Information Technology, or a related field.</li><li>Proven experience (5+ years) as a Business Analyst specifically within the financial services or banking sector.</li><li>Demonstrated expertise in cash management processes, including payments, liquidity management, and treasury operations.</li><li>Hands-on experience with treasury management systems (TMS) or similar financial platforms, with a strong preference for Intellect.</li></ul><p></p></section>
About Darwinbox:<br><br>Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 1000+ global enterprises to manage their 4 million+ employees across 130+ countries. Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Nivea, Starbucks, DLF, JSW, Adani Group, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more. Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, TCV, KKR, and Partners Group.<br><br>Role Summary:<br><br>Lead end-to-end implementation of Darwinbox HCM solutions (Core HR, Payroll, Time & Attendance, Performance, etc.), ensuring seamless delivery from kick-off through go-live and post-implementation support. We are looking for an experienced professional to lead end-to-end deployments of Darwinbox HCM solutions, ensuring successful delivery from project initiation to post-go-live support. The role involves managing the full project lifecycle—including planning, configuration, testing, integrations, and training—while collaborating with cross-functional teams and driving stakeholder alignment through governance and cadence meetings. The ideal candidate has 8–15 years of experience in HRMS/Saa S implementations, including at least 4 years with platforms like Darwinbox, Workday, or Oracle Fusion. Strong project governance, stakeholder management, HR process knowledge, and familiarity with tools like JIRA, Excel, and SQL are essential. PMP/Agile certifications and an MBA are desirable.<br><br>Key Responsibilities:<br>Define project scope, objectives, milestones, and resource allocation Drive full project lifecycle: planning, configuration, testing (UAT), deployment, and post-go-live support Conduct discovery sessions to gather business requirements and translate them into system configurations Manage stakeholders (clients, HR, IT, internal teams), run governance calls, Steer Co meetings, and weekly cadences Identify, escalate, and resolve project risks, issues, assumptions, and dependencies Track project health metrics, maintain documentation, manage change requests, and control deliverables Collaborate with product and technical teams on integrations, data migration, and reporting Lead user training sessions, manage change adoption, and ensure client readiness.<br><br>Requirement :<br>8–15 years' experience in HRMS/Saa S implementation (HR domain preferred), with 4+ years in Darwinbox/Workday/Oracle Fusion HCM deployments Bachelor’s degree in Business, IT, or related field; MBA is a plus Arabic speaking is must Certifications like Darwinbox, PMP, PRINCE2, or Agile CSM preferred Strong knowledge of HR processes: Core HR, payroll, leave, attendance, performance management. Excellent stakeholder management and communication skills Proficient in planning tools (JIRA, Zoho Projects, MS Project) and MS Office suite Familiarity with data migration, APIs, Excel/SQL/spreadsheets Strong project governance, risk mitigation, and multi-stakeholder coordination capabilities Ability to prioritize, multitask, and drive projects under tight timeline
We are seeking an experienced L1 Support Engineer to provide first-line technical support for enterprise network and infrastructure environments. The successful candidate will be responsible for monitoring IT systems, responding to incidents, performing initial troubleshooting, and ensuring timely escalation of complex issues while maintaining agreed service levels. Relocation Required: This position is based in Sharjah, UAE. We welcome applications from candidates currently residing outside the UAE; however, only applicants who are genuinely willing to relocate to Sharjah will be considered. Please apply only if you are open to relocation.<br>Key Responsibilities Provide first-line technical support for network, server, and infrastructure incidents. Monitor infrastructure health using enterprise monitoring tools. Log, categorize, prioritize, and resolve incidents through the ITSM system. Perform initial troubleshooting of Windows operating systems, network connectivity, printers, and end-user infrastructure. Escalate unresolved incidents to L2 or L3 support teams within SLA. Support user account administration, password resets, and Active Directory basic administration. Assist with routine server health checks and system monitoring. Document incidents, resolutions, and knowledge base articles. Ensure compliance with ITIL incident management processes. Deliver excellent customer service while meeting SLA targets.<br>Requirements Bachelor's degree in Information Technology, Computer Science, or equivalent Diploma.6–9 years of experience in IT infrastructure or technical support. Good knowledge of Windows operating systems and Microsoft technologies. Basic understanding of TCP/IP, DNS, DHCP, LAN/WAN, and networking concepts. Experience with Active Directory and Office 365 administration. Familiarity with ITSM tools such as Service Now, Jira, or Manage Engine. Knowledge of ITIL incident management processes. Excellent troubleshooting, communication, and customer service skills.<br>Preferred Certifications CCNAComp TIA Network+Microsoft Fundamentals ITIL Foundation
We are seeking an experienced L1 Support Engineer to provide first-line technical support for enterprise network and infrastructure environments. The successful candidate will be responsible for monitoring IT systems, responding to incidents, performing initial troubleshooting, and ensuring timely escalation of complex issues while maintaining agreed service levels. Relocation Required: This position is based in Sharjah, UAE. We welcome applications from candidates currently residing outside the UAE; however, only applicants who are genuinely willing to relocate to Sharjah will be considered. Please apply only if you are open to relocation.<br>Key Responsibilities Provide first-line technical support for network, server, and infrastructure incidents. Monitor infrastructure health using enterprise monitoring tools. Log, categorize, prioritize, and resolve incidents through the ITSM system. Perform initial troubleshooting of Windows operating systems, network connectivity, printers, and end-user infrastructure. Escalate unresolved incidents to L2 or L3 support teams within SLA. Support user account administration, password resets, and Active Directory basic administration. Assist with routine server health checks and system monitoring. Document incidents, resolutions, and knowledge base articles. Ensure compliance with ITIL incident management processes. Deliver excellent customer service while meeting SLA targets.<br>Requirements Bachelor's degree in Information Technology, Computer Science, or equivalent Diploma.6–9 years of experience in IT infrastructure or technical support. Good knowledge of Windows operating systems and Microsoft technologies. Basic understanding of TCP/IP, DNS, DHCP, LAN/WAN, and networking concepts. Experience with Active Directory and Office 365 administration. Familiarity with ITSM tools such as Service Now, Jira, or Manage Engine. Knowledge of ITIL incident management processes. Excellent troubleshooting, communication, and customer service skills.<br>Preferred Certifications CCNAComp TIA Network+Microsoft Fundamentals ITIL Foundation
<h2 class="h5">Job description</h2>
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Job Summary: <br>
<p>Manage and oversee all accounting and financial activities, including financial analysis, review and supervision of financial statements, implementation of accounting policies and procedures, annual budgeting, financial reporting, and ensuring the integrity and effectiveness of the company’s financial operations.</p><br><br> Key Responsibilities: <br>
<ul>
<li>General Responsibilities<ul><li>Participate in the preparation, supervision, and implementation of the Finance Department's business plan.</li><li>Direct departmental activities in alignment with company strategies and policies.</li><li>Review all financial and accounting transactions to ensure accuracy and proper supporting documentation.</li></ul></li><li>Finance Department Management<ul><li>Develop job descriptions for finance staff and obtain management approval.</li><li>Foster teamwork and collaboration within the department.</li><li>Coordinate with other departments to ensure timely and accurate financial information.</li></ul></li><li>Accounting System (Focus ERP)<ul><li>Manage, maintain, and continuously improve the accounting system.</li><li>Coordinate with the software provider regarding system enhancements and updates.</li><li>Train users on the system when required.</li><li>Manage user access rights and system permissions.</li></ul></li><li>Annual Budget<ul><li>Prepare the annual budget.</li><li>Monitor expenditures against the approved budget.</li><li>Obtain approvals for budget amendments or exceptions.</li><li>Prepare variance analysis reports comparing actual performance against budget.</li></ul></li><li>Dealer / Customer Accounts<ul><li>Ensure implementation of the company’s commercial policies.</li><li>Review sales transactions, returns, discounts, and receipts.</li><li>Manage monthly customer account reconciliations.</li><li>Control customer credit limits and prepare periodic credit reports.</li><li>Monitor inventory held on consignment by dealers and hypermarkets.</li><li>Oversee collections from retail customers.</li><li>Prepare annual dealer rebate calculations and settlements.</li></ul></li><li>Supplier & Service Provider Accounts<ul><li>Review supplier invoices and supporting documentation, including customs and clearance documents.</li><li>Coordinate supplier approval and payment processes.</li><li>Maintain organized physical and electronic purchasing records.</li></ul></li><li>Inventory Control<ul><li>Supervise periodic inventory counts.</li><li>Chair the annual inventory count committee.</li></ul></li><li>General Accounting & Financial Reporting<ul><li>Prepare monthly financial reports.</li><li>Maintain accounting records and the chart of accounts.</li><li>Maintain supporting schedules for prepaid expenses, accruals, and other balance sheet accounts.</li><li>Reconcile ledger balances with internal and external records.</li><li>Maintain a well-organized document archiving system.</li></ul></li><li>Cash, Banking & Financing<ul><li>Supervise monthly cash counts.</li><li>Chair the year-end cash count committee.</li><li>Manage company cash balances and liquidity.</li><li>Maintain relationships with banks and provide </li></ul></li>
</ul>
<br> Requirements: <br>
<ul>
<li><ul><li>Bachelor's Degree in Accounting, Finance, Commerce, or a related field.</li><li>Professional accounting qualification such as CPA, ACCA, CMA, CA, or equivalent will be an added advantage.</li><li>Minimum <strong>8–10 years of progressive experience</strong> in accounting and finance.</li><li>At least <strong>3–5 years in a managerial or supervisory role</strong>.</li><li>Proven experience in financial reporting, budgeting, treasury management, accounts receivable, accounts payable, inventory control, and financial analysis.</li><li>Experience working with ERP systems, preferably <strong>Focus ERP</strong>.</li></ul></li>
</ul>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Develop and maintain strong relationships with channel partners, resellers, and system</p></li></ul><p>integrators across the UAE.</p><ul><li><p>Manage the existing channel ecosystem and grow revenue through active partner</p></li></ul><p>engagement.</p><ul><li><p>Drive sales of IT hardware, networking, and UC products including Aruba, Instant On,</p></li></ul><p>Fortinet, D-Link, TP-Link, Fanvil, 3CX, Snom, Huawei, and Dell/HPE Servers & Storage.</p><ul><li><p>Achieve monthly and quarterly sales and GP targets through planned channel activities.</p></li><li><p>Identify, onboard, and activate new channel partners; expand market coverage across</p></li></ul><p>Dubai, Abu Dhabi, and the Northern Emirates.</p><ul><li><p>Conduct regular partner meetings, quarterly business reviews, and continuous pipeline</p></li></ul><p>follow-ups.</p><ul><li><p>Map the channel market, track competitor pricing, and identify new growth opportunities.</p></li><li><p>Coordinate with vendors for special pricing, rebates, promotions, MDF, and partner</p></li></ul><p>incentive programs.</p><ul><li><p>Collaborate with internal teams (Presales, Procurement, Logistics, Finance) to ensure</p></li></ul><p>smooth and timely order execution.</p><ul><li><p>Maintain accurate CRM updates, forecasting, and sales performance reporting.</p></li><li><p>Support marketing initiatives, partner events, webinars, and product enablement sessions.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Qualifications & Experience:</strong></p><p>· Strong familiarity with the UAE market.</p><p>· 6-10+ years of sales experience, particularly in partner or end-user account management.</p><p>· Product knowledge for Aruba Networking.</p><p>· Experience in navigating complex partner sales environments.</p><p>· Channel Sales and Channel Partners management skills</p><br><p><strong>Company Description </strong>
Bits Secure IT Infrastructure LLC is a leading ICT solutions provider in the UAE and Oman, and an
authorized distributor, sub-distributor, and stockist for major global technology brands
including HPE Aruba Networking, Aruba Instant On, D-Link, TP-Link, Fortinet, Snom, Fanvil,
and 3CX.
The company delivers end-to-end IT solutions and services across the region with strong expertise
in ICT, systems integration, and converged technologies.
Our portfolio encompasses data center infrastructure, managed IT services, enterprise
networking, servers, storage, unified communications, cybersecurity, and ELV/ICT solutions.
We also offer scalable on-premises and cloud-hosted services, including cloud DR, big data,
virtualization, enterprise mobility, and advanced security solutions.
Bits Secure IT continuously enhances its offerings to ensure robust, innovative, and customer
focused technology solutions. </p><p></p></section>
<ul><li><p>The AI & Digital Experience Analyst drives AI innovation and adoption within Technology Operations. The role focuses on turning AI concepts into practical solutions, leading Microsoft Copilot adoption, and coaching employees to build AI agents that automate workflows and use enterprise data. </p></li><li><p>The role acts as the bridge between AI technology and business users, helping Technology Services deliver measurable operational value and improve the overall digital experience.</p><br></li></ul><p><strong>Core Accountabilities:</strong></p><ul><li><p>AI Prototyping & Execution: Act as the primary builder for internal AI agents and automation tools, transforming architectural designs and logic workflows provided by TechOps leadership into testable, functional models.</p></li><li><p>Copilot Studio Expertise: Serve as the organisation’s subject-matter expert for Microsoft Copilot Studio, helping end users design, build, and publish their own agents – from simple question-and-answer bots to advanced agents with custom topics, actions, connectors, knowledge sources, and orchestration.</p></li><li><p>Enterprise AI Adoption: Lead user campaigns and training programs across the organization to drive the adoption of digital workplace tools, specifically spearheading the Microsoft Copilot training initiative.</p></li><li><p>Strategic Impact Reporting: Design and maintain executive dashboards and “Impact Stories” that translate complex TechOps achievements (e.g., automated ticket deflection, infrastructure cost savings, system uptime) into clear, business-facing metrics.</p><br></li></ul><p><strong>Operational responsibilities:</strong></p><ul><li><p>Copilot Studio Enablement: Run hands-on workshops and one-to-one coaching sessions that guide end users through building agents in Microsoft Copilot Studio, including advanced capabilities such as custom topics, generative actions, knowledge sources, connectors, and agent orchestration.</p></li><li><p>Model Training & Testing: Ingest, format, and structure internal data (policies, IT documentation) for AI Knowledge Bases. Conduct rigorous prompt testing, log hallucination rates, and refine agent outputs prior to production deployment.</p></li><li><p>Digital Experience Advocacy: Conduct live training sessions and workshops with business units to demonstrate the capabilities of deployed AI tools and gather user feedback for continuous improvement.</p></li><li><p>Proof of Concept (PoC) Development: Rapidly build internal PoCs using existing platforms to validate business requests before the organization full approve full implementation.</p></li><li><p>Governance & Best Practice: Define and share reusable templates, guardrails, and best-practice guidance so that user-built Copilot Studio agents remain secure, compliant, and aligned with ADGM standards.</p></li><li><p>Performance Tracking: Monitor the daily usage and success rates of deployed AI Service Desk agents and provide weekly analytics on automated ticket resolution.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>6–10 years experience overall, including 1–3 years in AI.</p></li><li><p>Bachelor’s degree in AI, Computer Science, IT, or related technical field.</p></li><li><p>Strong understanding of LLMs, prompt engineering, and AI tools.</p></li><li><p>Hands-on experience with Copilot and Copilot Studio, including building/configuring agents, topics, actions, and connectors.</p></li><li><p>Basic Python/PowerShell scripting for data and API integrations.</p></li><li><p>Strong communication and presentation skills, able to translate AI concepts for non-technical users.</p></li><li><p>Strong problem-solving, rapid prototyping, and ability to stay current with emerging AI tools and models.</p></li><li><p>Agile, cloud-first environment with continuous learning and rapid adoption of new AI technologies.</p></li></ul><br><p><strong>Note: </strong>This is a full-time role with ADGM, engaged through an outsourcing partner and based within the Technology Services Division.</p><br>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Provide Level 1 and Level 2 production support for the Newgen application, ensuring high availability and adherence to SLA commitments.</p></li><li><p>Analyze new requirements in Newgen, conduct impact analysis, prepare technical solution approach, estimation, and delivery schedule.</p></li><li><p>Conduct development / customization and configurations in Newgen for meeting new business requirements.</p></li><li><p>Prepare documentation/manuals/user training for the development & customization in Newgen.</p></li><li><p>Conduct quality assurance on the development & customizations before releasing for user testing, along with test report and evidence.</p></li><li><p>Provide UAT support for fixes and resolution of issues during the testing phase.</p></li><li><p>Prepare and build Newgen releases, artifacts for deployment on UAT & production.</p></li><li><p>Maintenance of customized Newgen source code in a version control system maintained at client premises.</p></li><li><p>Trouble shoot and provide fixes in production for defects related to local customization.</p></li><li><p>DMS and iBPS configuration, Workflows and document lifecycle management .</p></li><li><p>Investigate, troubleshoot, and resolve production incidents, perform root cause analysis, and implement permanent solutions.</p></li><li><p>Manage regular support incidents, service requests, problem tickets, and user queries.</p></li><li><p>Analyze business requirements and implement application change requests in coordination with business and technology teams.</p></li><li><p>Participate in application enhancement projects, upgrades, releases, and production deployments.</p></li><li><p>Support end-to-end trade lifecycle processes within the Newgen iBPS platform.</p></li><li><p>Work closely with account services , complains, AML and vendor teams.</p></li><li><p>Monitor application health, interfaces, and system performance, ensuring smooth daily operations.</p></li><li><p>Troubleshoot issues related to interfaces, APIs, messaging, scheduled jobs, and database performance.</p></li><li><p>Prepare technical documentation, support procedures, knowledge articles, and operational runbooks.</p></li><li><p>Ensure compliance with IT governance, security standards, audit requirements, and change management processes.</p></li><li><p>Participate in on-call support and production maintenance activities when required.</p></li><li><p>Involve in the DR activity and move the application from DR to production smoothly.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Required Qualifications</p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline.</p></li><li><p>8–10 years of experience in Banking IT, with significant hands-on experience supporting the Newgen platform.</p></li><li><p>Strong experience in production support, incident management, change management, and project implementation.</p></li><li><p>Experience supporting mission-critical banking applications in production environments.</p></li><li><p>Excellent analytical, troubleshooting, communication, and stakeholder management skills.</p></li></ul><p>Technical Skills</p><ul><li><p>Strong expertise in the Newgen product architecture and technical components.</p></li><li><p>In-depth knowledge of Newgen modules, iBPS,Omnidocs,Omniscan,Omniprocess,O2MS,BAM, Process Design and Reports.</p></li><li><p>Good understanding of Newgen customization, interfaces, and integration architecture.</p></li><li><p>Strong SQL skills with Oracle and/or Microsoft SQL Server.</p></li><li><p>Experience working in Unix/Linux environments with shell scripting.</p></li><li><p>Working knowledge of Java for troubleshooting and support activities.</p></li><li><p>Experience supporting APIs, middleware, messaging systems, and file-based integrations.</p></li><li><p>Familiarity with application monitoring, scheduling, and performance tuning.</p></li><li><p>Experience using ITSM tools such as ServiceNow, Jira, or similar.</p></li></ul><p>Preferred Experience</p><ul><li><p>Experience working with banks or financial institutions in the GCC region.</p></li><li><p>Hands-on experience with Newgen implementation, migration, upgrade, or transformation projects.</p></li><li><p>Good understanding of banking regulations and operational practices within the GCC.</p></li><li><p>Newgen certification or relevant banking technology certifications are desirable.</p></li></ul></li></ul><p></p></section>
<p>Key Responsibilities</p><br><p>Key Account Management & Growth </p><p>Build and maintain strong relationships with key stakeholders and decision-makers across client organizations. Drive revenue growth by achieving sales targets through strategic upselling and cross-selling of product offerings. </p><br><p>Client Servicing & Engagement </p><p>Execute recruitment campaigns, monitor product adoption, and conduct regular training sessions for clients. Gather user feedback to enhance engagement and improve overall customer satisfaction. </p><br><p>Sales Closure & Collections </p><p>Manage the end-to-end sales cycle—from prospecting and negotiations to deal closure. Finalize commercials, ensure proper documentation, and oversee timely payment collections.</p><br><p>Consultative Selling</p><p>Develop a deep understanding of client business needs and provide tailored solutions using the Naukri/Naukrigulf product suite. Collaborate with internal and external stakeholders to deliver optimal customer experience, track ROI, and share actionable insights with clients. </p><br><p>Process Compliance & Coordination</p><p>Work closely with cross-functional teams such as Legal and Finance to ensure compliance with organizational policies and smooth execution of all transactions. </p><br><p>Solution Selling </p><p>Proactively identify opportunities to enhance client outcomes by leveraging the full product portfolio of Naukrigulf and aligning solutions with evolving business requirements. ________________________________________ </p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Experience in B2B / Corporate Sales or Key Account Management</p></li><li><p>Strong consultative and solution-selling skills</p></li><li><p>Proven track record of achieving or exceeding sales targets</p></li><li><p>Excellent communication, negotiation, and stakeholder management skills</p></li><li><p>Ability to analyze data and present insights to clients</p></li><li><p>Similar industry experience is preferred.</p></li></ul>
<ul><li><p><strong>Digital Transformation</strong></p><ul><li><p>Lead business analysis activities for digital banking initiatives.</p></li><li><p>Design end-to-end digital customer journeys.</p></li><li><p>Drive automation opportunities across onboarding and servicing processes.</p></li><li><p>Identify process improvement and digitization opportunities.</p></li></ul><p><strong>Business Banking Domain</strong></p><p>Strong knowledge of:</p><ul><li><p>Business Banking</p></li><li><p>Corporate Customer Lifecycle Management</p></li><li><p>Digital Account Maintenance</p></li><li><p>Regulatory and Compliance Controls</p></li></ul><p><strong>Digital Channel Experience</strong></p><ul><li><p>Internet Banking</p></li><li><p>Mobile Banking</p></li><li><p>Workflow Platforms</p></li><li><p>CRM Systems</p></li><li><p>BPM Solutions</p></li><li><p>API-based Integrations</p></li><li><p>OCR / IDP Solutions</p></li><li><p>UAE Pass Integration</p></li><li><p>AI and Automation Platforms</p></li></ul><p><strong>Requirement Management</strong></p><ul><li><p>Convert business requirements into:</p><ul><li><p>User Stories</p></li><li><p>Functional Specifications</p></li><li><p>Process Flows</p></li><li><p>Wireframes</p></li><li><p>Business Rules</p></li></ul></li><li><p>Define integration requirements and system interactions.</p></li><li><p>Work closely with Solution Architects and Engineering teams.</p></li></ul><p><strong> </strong></p><p><strong>Agile Delivery</strong></p><ul><li><p>Manage product backlog.</p></li><li><p>Support sprint planning and backlog grooming.</p></li><li><p>Participate in solution design discussions.</p></li><li><p>Support SIT, UAT, and production deployment activities.</p></li></ul><p><strong> </strong></p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>7+ years as Business Analyst.</p></li><li><p>Minimum 4 years in Digital Banking or Business Banking Transformation.</p></li><li><p>Strong understanding of:</p><ul><li><p>Business Banking Operations</p></li><li><p>Corporate Onboarding</p></li><li><p>KYC/AML Compliance</p></li><li><p>Risk & Regulatory Processes</p></li><li><p>Customer Journey Design</p></li></ul></li></ul><p><strong> </strong></p><p><strong>Technical Knowledge</strong></p><ul><li><p>APIs and Integration Concepts</p></li><li><p>BPM / Workflow Solutions</p></li><li><p>Digital Banking Platforms</p></li><li><p>Data Mapping and System Interfaces</p></li><li><p>AI & Automation Use Cases</p></li><li><p>Reporting and Analytics</p></li></ul><p><strong>Tools</strong></p><ul><li><p>Jira</p></li><li><p>Confluence</p></li><li><p>Visio / Draw io</p></li><li><p>SQL (preferred)</p></li><li><p>Power BI (preferred)</p></li></ul><p><strong> </strong></p><p><strong>Preferred Qualifications</strong></p><ul><li><p>Experience delivering Digital Banking Transformation programs.</p></li><li><p>Agile/Scrum Certification.</p></li><li><p>UAE/GCC Banking experience.</p></li><li><p>Experience with AI-enabled onboarding and workflow automation solutions.</p></li></ul>
<p>We are seeking an experienced Odoo Technical Consultant to design, develop, customize, and maintain Odoo ERP solutions. The ideal candidate will have strong expertise in Python, the Odoo framework, PostgreSQL, and Odoosh, with experience delivering end-to-end ERP implementations and customizations.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Design, develop, customize, and maintain Odoo ERP modules.</p></li><li><p>Gather technical requirements and translate business needs into scalable solutions.</p></li><li><p>Develop custom modules, workflows, reports, and third-party integrations.</p></li><li><p>Configure Odoo, manage user access, security, and data migration.</p></li><li><p>Troubleshoot, debug, and optimize system performance.</p></li><li><p>Collaborate with functional consultants, project teams, and business users.</p></li><li><p>Perform testing, deployment, and documentation of developed solutions.</p></li><li><p>Provide technical support and ensure smooth post-implementation operations.</p></li><li><p>Stay updated with the latest Odoo technologies and best practices.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Minimum <strong>4 years</strong> of hands-on experience in Odoo development.</p></li><li><p>Strong expertise in <strong>Python</strong> and the <strong>Odoo Framework</strong>.</p></li><li><p>Experience with <strong>Odoosh</strong>, Odoo installation, deployment, and upgrades.</p></li><li><p>Strong knowledge of <strong>PostgreSQL</strong>.</p></li><li><p>Experience with <strong>XML, JavaScript, HTML, CSS</strong>, and REST APIs.</p></li><li><p>Hands-on experience in module customization, workflow automation, and system integration.</p></li><li><p>Strong debugging, analytical, and problem-solving skills.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Ability to manage multiple projects and meet deadlines.</p></li></ol><br><p>Preferred</p><ul><li><p>Experience in <strong>Finance, Retail, and Supply Chain (SCM)</strong> domains.</p></li><li><p>Knowledge of CRM, eCommerce, or other ERP integrations.</p></li><li><p>Odoo technical certification is an advantage.</p></li></ul>