UI developer Jobs

<p>Key Responsibilities</p><p>• Manage daily cash transactions, collections, refunds, petty cash, and cash reconciliations.</p><p>• Monitor daily opening and closing cash balances and ensure compliance with internal controls.</p><p>• Ensure proper functioning and accurate processing of cash registers and POS systems.</p><p>• Record, upload, validate, and reconcile daily sales, revenue, petty cash, and customer transactions in <strong>Oracle Fusion</strong>.</p><p>• Maintain Accounts Receivable records, customer balances, and advance payments.</p><p>• Prepare AR aging reports, monitor overdue balances, and support collection activities.</p><p>• Process customer advance reconciliations and invoice adjustments/set-offs.</p><p>• Prepare revenue, collection, receivables, and customer advance reports for management.</p><p>• Assist with month-end/year-end closing, reconciliations, audits, and other Finance activities.</p><p>• Work closely with Finance, Sales, and Operations to ensure accurate revenue recognition and compliance with accounting policies and internal controls.</p>

<ul><li><p>Manage end-to-end payroll processing, ensuring accuracy in employee compensation and compliance with tax regulations.</p></li><li><p>Utilize payroll software to generate reports, allowing for analysis of payroll expenses and trends to aid in budgeting.</p></li><li><p>Collaborate with HR Administrator to maintain up-to-date employee records, including new hires, terminations, and changes in employment status.</p></li><li><p>Conduct thorough audits of payroll data to identify discrepancies and rectify errors prior to payment processing.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Accounting, Finance, or a related field is preferred to ensure a strong foundational knowledge.</p></li><li><p>A minimum of 3 years of hands-on payroll experience in a fast-paced environment is essential for this role.</p></li><li><p>Professional certification such as Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) is highly desirable.</p><br></li></ul>

<ul><li>Oversee the end-to-end execution of large-scale infrastructure projects, ensuring adherence to scope, budget, and timelines.</li><li>Develop and implement comprehensive project plans, including resource allocation, scheduling, and risk mitigation strategies.</li><li>Manage and coordinate all site activities, including labor, materials, and equipment, to maintain optimal productivity and safety.</li><li>Ensure strict compliance with all relevant building codes, safety regulations, and environmental standards throughout the project lifecycle.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Civil Engineering, Construction Management, or a related field; Master's degree preferred.</p></li><li><p>Professional Engineer (PE) license or equivalent international certification.</p></li><li><p>Minimum of 15 years of progressive experience in managing complex infrastructure construction projects (e.g., roads, bridges, utilities, mass transit).</p></li><li><p>Proven track record of successfully delivering projects on time and within budget.</p></li></ul>

<ul><li>Oversee the accurate and timely month-end and year-end closing processes, ensuring all deadlines are met and financial statements are prepared.</li><li>Prepare and analyze general ledger accounts, including reconciliations, to identify and resolve discrepancies and maintain data integrity.</li><li>Manage fixed asset accounting, including depreciation calculations and asset tracking, to ensure compliance and accurate reporting.</li><li>Collaborate with cross-functional teams, such as Accounts Payable and Accounts Receivable, to streamline accounting processes and resolve issues.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Possesses a Bachelor's degree in Accounting or a related field, demonstrating a strong foundation in accounting principles.</p></li><li><p>Holds a Certified Public Accountant (CPA) or equivalent certification, showcasing professional competence and commitment.</p></li><li><p>Exhibits a minimum of 4-7 years of progressive experience in general ledger accounting, with hands-on expertise.</p></li></ul>

<ul><li>Oversee the end-to-end production process with assigned suppliers, ensuring timely delivery of high-quality goods.</li><li>Act as the primary liaison between the company and suppliers, fostering strong working relationships and clear communication.</li><li>Monitor supplier performance against established KPIs, identifying areas for improvement and implementing corrective actions.</li><li>Manage production schedules and capacity planning with suppliers to meet demand forecasts and avoid stockouts.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Supply Chain Management, Operations, Business Administration, or a related field.</li><li>Minimum of 3-5 years of experience in production coordination, supply chain, or a similar role within the manufacturing industry.</li><li>Proven track record of managing supplier relationships and driving performance improvements.</li><li>Strong understanding of production methodologies, quality control principles, and inventory management.</li></ul>

<ul><li>Oversee the preparation of financial reports, ensuring accuracy and compliance with regulatory standards.</li><li>Manage month-end and year-end closing processes, including reconciliations and variance analysis to facilitate timely decision-making.</li><li>Develop and implement internal controls to mitigate financial risks and enhance operational efficiency.</li><li>Assist in budgeting and forecasting by analyzing historical data and providing insights into financial trends.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting, Finance, or a related field; a Master's degree is preferred.</li><li>Certified Public Accountant (CPA) or Chartered Accountant (CA) certification is mandatory for credibility.</li><li>Minimum of 5-7 years of progressive experience in accounting or finance roles within a corporate environment.</li><li>Experience working in industries such as manufacturing, retail, or financial services is highly desirable.</li></ul>

<ul><li><p>Assist in the preparation of financial statements, ensuring accuracy and compliance with accounting standards.</p></li><li><p>Good experience in<strong> Bank reconciliation/ Vendor reconciliations.</strong></p></li><li><p>Support month-end and year-end closing processes by reconciling accounts and preparing necessary journal entries.</p></li><li><p>Maintain and update the general ledger, ensuring all financial transactions are recorded timely and accurately.</p></li><li><p>Process accounts payable and receivable, including invoice verification and payment processing.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Bachelor's /Master's degree in Accounting, Finance, or a related field, providing a strong </strong>foundation in financial principles.</p></li><li><p><strong>0-4 years of relevant work experience in UAE, </strong>preferably in a fast-paced accounting environment.</p></li><li><p>Experience in using accounting software like QuickBooks or SAP to efficiently manage financial data.</p></li><li><p><strong>Candidates available to join immediately are preferred </strong></p></li></ul>

<p>We are seeking an experienced Accountant with strong knowledge of accounting for gold bullion and precious metals. The candidate should have hands-on experience in bullion inventory accounting, stock reconciliation, purity/fineness and weight reconciliation, purchases and sales, bank reconciliation, AP/AR, VAT, month-end closing and financial reporting.</p><p>• Mandatory/strong preference: experience in gold bullion & precious metals • Strong knowledge of bullion inventory accounting • Accounting for gold/silver purchases and sales • Physical stock reconciliation • Weight, purity and fineness reconciliation • Inventory valuation and stock movement • Supplier/customer reconciliation • Bank reconciliation • AP/AR and general ledger • Month-end closing and financial statements • VAT accounting and UAE tax compliance • Experience with ERP/accounting software • Ability to reconcile physical bullion stock against accounting records • Experience supporting external/internal audits</p>

<ul><li><p>● Oversee end-to-end MEP project delivery from mobilization through to handover. ● Manage project budgets, cash flow and profitability targets. ● Lead technical, planning, QA/QC and site teams for coordinated execution. ● Serve as the primary point of contact for clients, consultants and main contractors. ● Monitor progress against schedule and implement corrective actions as needed. ● Ensure compliance with quality, safety and contractual requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>● 20+ years UAE/GCC experience in MEP contracting, including senior project leadership. ● Proven track record delivering large-scale MEP packages. ● Strong commercial acumen and client management skills. ● Excellent leadership and cross-functional team management abilities. ● Bachelor's degree in Mechanical/Electrical Engineering; PMP certification preferred. WHAT WE OFFER Competitive salary and benefits, UAE residence visa, and medical insurance.</p></li></ul>

<ul><li><p>● Oversee end-to-end project delivery from mobilization through to handover. ● Manage project budgets, cash flow and profitability targets. ● Lead site, technical and support teams to ensure coordinated project execution. ● Serve as the primary point of contact for clients, consultants and authorities. ● Monitor progress against schedule and implement corrective actions as needed. ● Ensure compliance with quality, safety and contractual requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>● 20+ years UAE/GCC experience in civil contracting, including senior project leadership. ● Proven track record delivering high-rise, residential or mixed-use projects. ● Strong commercial acumen and client management skills. ● Excellent leadership and cross-functional team management abilities. ● Bachelor's degree in Civil Engineering; PMP certification preferred.</p></li></ul><br><p><strong>WHAT WE OFFER Competitive salary and benefits, UAE residence visa, and medical insurance.</strong></p>

<p>� Hands-on experience testing Genesys Cloud CX or equivalent Genesys platforms � End-to-end inbound and outbound call-flow testing � IVR, DTMF, skills-based ACD routing and queue validation � Callback and outbound campaign testing � Voice and screen-recording validation � CDR, billing and call-cost reconciliation � Historical and real-time reports and dashboard validation � Strong telephony knowledge: PRI, ISDN, SIP, SBC, BYOC and WebRTC � SIT, UAT, cutover and failover testing � Defect management and requirement traceability using JIRA or Azure DevOps</p><p><strong>Desired Candidate Profile</strong></p><p>� Bachelor’s degree in Computer Science, IT, Telecommunications or a related field � ISTQB Foundation Level certification is mandatory � Experience testing SSO, RBAC and Entra ID integration � Multilingual Arabic/English IVR testing experience is an advantage � Strong test documentation, defect reporting and analytical skills</p>

<p>We are looking for an experienced Project Manager to oversee and manage high-rise building construction projects in Dubai. The ideal candidate must have strong technical knowledge, leadership skills, and the ability to handle projects from initiation to completion.<br><br>Manage end-to-end execution of high-rise construction projects</p><ol><li><p>Lead site teams, subcontractors, and project stakeholders</p></li><li><p>Ensure projects are delivered on time, within budget, and as per quality standards</p></li><li><p>Monitor project progress, planning, and reporting</p></li><li><p>Coordinate with consultants, clients, and authorities</p></li><li><p>Ensure compliance with safety and UAE construction regulations</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Minimum 10+ years of construction experience</p></li><li><p>Mandatory experience in high-rise building projects</p></li><li><p>UAE experience is required</p></li><li><p>Arabic speaking candidates preferred</p></li><li><p>Strong leadership and communication skills</p></li><li><p>Bachelor’s degree in Civil Engineering or related field</p></li></ol>

<p>We're looking for a Female HR Recruiter with 2–6 years of experience to join our team in Dubai. Key Responsibilities: Recruit and hire babysitters, nannies, and domestic staff. Support end-to-end recruitment across the company. Handle day-to-day HR Generalist responsibilities, including HR administration and employee support. Coordinate onboarding and maintain HR records.</p><p>Requirements: 2–6 years of HR and recruitment experience. Strong recruitment and HR Generalist knowledge. Excellent communication and organisational skills. Experience in high-volume hiring is an advantage. Experience in recruitment agencies or staffing companies is preferred. Salary: AED 3,000–5,000 per month (based on experience) If you're proactive, organised, and enjoy working in a fast-paced environment, we'd love to hear from you.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Orchestrate the end-to-end delivery of all training programs, ensuring seamless execution from scheduling to post-training evaluation.</li><li>Develop and implement robust operational processes and workflows to optimize training delivery efficiency and scalability.</li><li>Manage the training budget, meticulously tracking expenses and identifying cost-saving opportunities without compromising quality.</li><li>Oversee the selection, onboarding, and ongoing performance management of contract trainers and facilitators.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Education, Business Administration, Human Resources, or a related field.</li><li>Minimum of 5 years of progressive experience in training operations, learning and development, or a similar role.</li><li>Proven track record of managing complex training programs and large-scale rollouts.</li><li>Proficiency in learning management systems (LMS) and other training technologies (e.g., virtual classroom platforms).</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Manage daily accounting operations including accounts payable and receivable.</p><ul><li><p>Prepare and analyse financial statements, reports - Ensure compliance with financial regulations and industry standards.</p></li><li><p>Coordinate with yard team to update material inventory and process monthly invoices.</p></li><li><p>Conduct audits and implement financial controls to safeguard company assets.</p></li><li><p>Support month-end and year-end financial closing processes </p></li></ul><p><br></p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Accounting, Finance, or a related field is essential for understanding complex financial concepts.</p><ul><li><p>Strong knowledge of UAE financial regulations and accounting standards.</p></li><li><p>Excellent analytical and organizational skills with high attention to detail.</p></li><li><p>Ability to work collaboratively in a fast-paced, project-driven environment.</p></li><li><p>A valid UAE driving licence is preferred and will be considered an added advantage.</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Support end-to-end recruitment activities, including job postings, candidate screening, interview scheduling, and onboarding coordination.</p></li><li><p>Maintain accurate employee records, HR databases, and personnel documentation.</p></li><li><p>Assist with onboarding and offboarding processes, ensuring all documentation is completed accurately.</p></li><li><p>Coordinate employee attendance, leave management, and HR-related reporting.</p></li><li><p>Prepare employment contracts, HR letters, and other employee-related documents.</p></li><li><p>Respond to employee inquiries regarding HR policies, procedures, and benefits.</p></li><li><p>Support payroll administration by coordinating attendance and employee data.</p></li><li><p>Assist with employee engagement initiatives, training programs, and HR projects.</p></li><li><p>Ensure compliance with company policies and local labor regulations.</p></li><li><p>Conduct surprise audits on the Camp &amp; Factory and prepare reports </p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1-3 years of relevant HR experience</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Assistant Procurement Manager holds full leadership responsibility overseeing all procurement activities across the project portfolio. The incumbent is accountable for the strategic sourcing of subcontractors, suppliers, and services; governing the end–to–end procurement workflow from tender receipt through to subcontract award and documentation; and ensuring that all procurement is executed in a timely, cost–effective, and fully compliant manner. This role serves as the primary interface between the Procurement Department and senior leadership, Project Management, Cost Control, and the Contracts Department, and is responsible for maintaining the highest standards of commercial governance, value engineering, and vendor management across all projects.</p><br><ol><li><p>KEY RESPONSIBILITIES</p></li></ol><p>A. Leadership and Strategy</p><ul><li><p>Provide strategic direction and day–to–day management of the Procurement Department; set team objectives, performance standards, and workload priorities across all active and upcoming projects.</p></li><li><p>Lead, mentor, and evaluate the procurement team including senior engineers, engineers, coordinators, and support staff; identify development needs and drive continuous capability improvement.</p></li><li><p>Develop, implement, and continuously improve procurement policies, procedures, templates, and workflows to enhance departmental efficiency, compliance, and commercial outcomes.</p></li><li><p>Act as the primary liaison between the Procurement Department and senior leadership, Project Directors, Cost Control, Contracts, and Tender Departments on all procurement matters.</p></li></ul><p>B. Sourcing, Tendering and Subcontractor Management</p><ul><li><p>Govern the full procurement lifecycle, from receipt of approved project documents from the Tender Department through to subcontract award and handover to the Contracts Department.</p></li><li><p>Direct the preparation of procurement logs for all new awarded sites per the main BOQ, including PS and PC items; ensure comprehensive enquiry packages are issued to shortlisted subcontractors and suppliers in a timely manner.</p></li><li><p>Lead and oversee the sourcing, evaluation, and negotiation of subcontract packages; ensure best–value procurement across cost, quality, delivery, and service dimensions in line with project specifications and contractual requirements.</p></li><li><p>Review, approve, and present comparison statements and award recommendations to senior leadership; conduct final negotiations and freeze final scope, rates, and commercial terms prior to award.</p></li><li><p>Manage the subcontractor award process by preparing scope of work and bid documents; coordinate approvals from Cost Control, Project Director, COO, and CEO before award, and forward to the Contracts Department for subcontract agreement issuance.</p></li><li><p>Govern the preparation and subcontractor sign–off of Scope Statements and Responsibility Matrices for all finalized scopes; ensure all contract drawings, specifications, and scope documents are dispatched and stamped by the subcontractor.</p></li></ul><p>C. Commercial Governance, Budget and Cost Control</p><ul><li><p>Monitor and govern project procurement budgets across all active sites; proactively identify cost–saving and value engineering opportunities and escalate budget risks to project and senior management.</p></li><li><p>Oversee the preparation of procurement cash flow and forecasting reports; ensure the department’s financial commitments are accurately tracked and reported to senior leadership and the Finance Department.</p></li><li><p>Coordinate with Commercial Team to resolve variations, claims, and commercial issues arising from procurement activities and ensure all commercial adjustments are properly documented and approved.</p></li><li><p>Ensure full compliance with project specifications, contractual terms, company policies, and quality standards throughout all procurement activities and across all team members.</p></li></ul><p>D. Vendor and Subcontractor Management</p><ul><li><p>Own and govern the company’s vendor and subcontractor database; oversee prequalification of new suppliers and subcontractors, and lead post–evaluation of performance to maintain an approved, high–quality supply chain.</p></li><li><p>Build and maintain strong, professional relationships with key suppliers and subcontractors; serve as the senior point of escalation for technical and commercial clarifications, RFI’s, and dispute resolution.</p></li><li><p>Monitor quotation validity, pricing, delivery schedules, and approval timelines; ensure the team follows up proactively on all open procurement items to prevent delays to project programmes.</p></li></ul><p>E. Reporting, Documentation and ERP Governance</p><ul><li><p>Review and approve monthly procurement status reports for all projects; ensure accurate and up–to–date procurement logs, trackers, and schedules are maintained by the team at all times.</p></li><li><p>Ensure robust documentation control across all procurement activities including RFQ’s, tender documents, quotations, comparison statements, scope of work documents, bid submissions, and all related correspondence; maintain records in a structured, audit–ready manner.</p></li><li><p>Govern the utilization of the ERP system across the department, ensuring all data entry, procurement tracking, reporting, and project coordination activities are accurately and consistently maintained by all team members.</p></li><li><p>Coordinate with technical and site teams for clarifications and approvals on all procurement–related matters; ensure procurement activities are aligned with project programmes, site requirements, and engineering specifications.</p></li></ul><ol><li><p>KEY COMPETENCIES</p></li></ol><p>Strategic Procurement Leadership Ability to set procurement strategy, govern the full subcontract lifecycle, and ensure best–value outcomes across a portfolio of concurrent construction projects</p><p>Commercial &amp; Negotiation Acumen Strong ability to evaluate offers, lead complex negotiations, freeze favorable terms, and manage variations and claims in a construction contracting environment</p><p>Technical Understanding Ability to read and interpret tender drawings, BOQ’s, and specifications; sufficient technical knowledge to assess subcontractor scope compliance and coordinate effectively with engineering and site teams</p><p>Vendor &amp; Supply Chain Management Demonstrated capability to build and maintain a high–quality supplier and subcontractor base through rigorous prequalification, performance evaluation, and relationship management</p><p>Planning &amp; Organizational Skills Proven ability to manage multiple procurement workstreams simultaneously, prioritize effectively, and maintain structured procurement logs, trackers, and reporting across several projects at once</p><p>Stakeholder Management Skilled at coordinating with senior leadership, project teams, Cost Control, Contracts, and site management; able to communicate procurement outcomes clearly and influence decisions at all levels</p><p>Team Development Demonstrated ability to guide and develop a procurement team, set clear accountability, and build a high–performance culture of accuracy, compliance, and continuous improvement</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Arabic Speaker/ Bachelors Degree in Civil Engineering</p><p></p></section>

JOB PURPOSE<br>The Manager – HR Operations will lead and take end-to-end ownership of the HR operations function, overseeing talent acquisition, retention, onboarding and offboarding, and payroll coordination. The role requires a hands-on generalist who can build efficient, compliant HR processes while championing an employee experience suited to a fast-paced, service-driven environment. Candidates with a background in hospitality, restaurants, or leisure and entertainment businesses are strongly preferred, given the operational tempo and people-first culture such backgrounds bring.<br>KEY RESPONSIBILITIESHR Operations Own and continuously improve end-to-end HR operations processes, policies, and SOPs across the employee lifecycle. Ensure HR data integrity and process compliance within the HRIS/SAP system, including employee records, contracts, and letters. Act as the escalation point for employee queries relating to HR policy, benefits, and administration. Ensure compliance with UAE Labour Law, visa/immigration requirements, and internal governance policies. Prepare and present HR operational metrics and dashboards (headcount, turnover, time-to-hire, etc.) to leadership.<br>Talent Acquisition Manage full-cycle recruitment for operational and corporate roles, partnering with hiring managers to define role requirements. Build and maintain a pipeline of hospitality, retail, leisure, and entertainment talent suited to business lines. Coordinate interviews, assessments, and offer negotiations, ensuring an efficient and positive candidate experience. Track recruitment KPIs and report on hiring progress against workforce plans. Retention Design and drive retention initiatives, engagement programmes, and career development pathways. Monitor attrition trends, conduct exit interviews, and translate findings into actionable retention strategies. Partner with department heads to address engagement risks and strengthen team culture. Onboarding & Offboarding Own the end-to-end onboarding journey, ensuring new joiners are set up, informed, and integrated smoothly. Coordinate pre-boarding documentation, IT/system access, inductions, and probation tracking. Manage the offboarding process, including exit formalities, clearance, final settlements, and knowledge handover. Payroll Coordination Coordinate monthly payroll inputs with Finance/Payroll teams, ensuring accuracy of new joiners, leavers, and changes. Validate attendance, leave, overtime, and benefit records feeding into payroll processing. Respond to and resolve payroll-related employee queries in a timely manner. Support WPS compliance and statutory reporting requirements. QUALIFICATIONS & EXPERIENCEBachelor's degree in Human Resources, Business Administration, or a related field; HR certification (CIPD, SHRM, or equivalent) is an advantage. Minimum 6–8 years of progressive HR generalist experience, with at least 2–3 years in a managerial capacity. Background from the hospitality, restaurant, or leisure and entertainment industry is a strong preference for this role. Solid working knowledge of UAE Labour Law and HR compliance requirements. Hands-on experience with HRIS/payroll systems (SAP Success Factors or similar) preferred. Proven experience managing recruitment, retention, and employee lifecycle processes in a fast-paced, multi-site environment. SKILLS & COMPETENCIESStrong stakeholder management and ability to influence at all levels of the organisation. Excellent organisational skills with the ability to manage multiple priorities in a high-volume, deadline-driven environment. Hands-on, service-oriented mindset with a bias for action — comfortable operating both strategically and operationally. Strong communication skills in English; Arabic is an advantage. High attention to detail and discretion when handling confidential employee and payroll data. LOCATIONAbu Dhabi, United Arab Emirates.

???? We're Hiring: Card Services Manager???? Location: United Arab Emirates (Remote) ???? Employment Type: Full-Time ???? Experience Level: Mid-Level to Senior ???? Work Arrangement: Fully Remote About UsWe are a financial-services-focused organization committed to delivering secure, reliable, customer-centric payment and card solutions through operational excellence, technology, risk management, regulatory compliance, and continuous innovation. Our distributed teams collaborate across Card Operations, Product, Payments, Technology, Risk, Fraud, Compliance, Finance, Customer Service, Cybersecurity, Legal, Banking Partners, Payment Networks, Processors, and Executive Leadership to deliver seamless card services and protect customers and organizational assets. The Role We are seeking an experienced Card Services Manager to lead card operations, issuance, servicing, transaction processing, customer support, card lifecycle management, fraud controls, operational risk, and service performance. The ideal candidate will combine strong card-services expertise with operational leadership, payments knowledge, regulatory awareness, risk management, process improvement, and customer-experience capabilities. The role will be responsible for managing the end-to-end card lifecycle, from application and issuance through activation, transaction support, disputes, replacement, renewal, suspension, closure, and reconciliation. Key Responsibilities Develop and implement card-services strategies, operating models, policies, procedures, and service standards aligned with organizational objectives. Manage end-to-end card lifecycle operations covering application, approval, personalization, issuance, activation, usage, servicing, replacement, renewal, suspension, closure, and disposal. Oversee debit, credit, prepaid, corporate, virtual, and other card products where applicable. Manage card issuance and fulfillment processes, ensuring cards and PIN-related services are delivered securely and within established service levels. Coordinate with card processors, payment networks, banks, personalization bureaus, couriers, technology providers, and other external partners. Monitor card-production and fulfillment performance, including turnaround times, delivery accuracy, failed deliveries, returned cards, and service exceptions. Manage card activation, PIN management, card blocking, unblocking, replacement, renewal, expiry, and account-status processes. Ensure appropriate controls are in place for lost, stolen, compromised, damaged, expired, or otherwise restricted cards. Monitor card transaction processing and coordinate with Payments and Technology teams to resolve transaction-processing issues. Manage card-related customer inquiries, service requests, complaints, escalations, and operational incidents. Establish customer-service standards for card-related support and ensure timely resolution of service issues. Work with Fraud and Risk teams to monitor suspicious card activity, fraud trends, transaction anomalies, and potential card compromise. Support the implementation of fraud-prevention controls, transaction-monitoring rules, authentication processes, card controls, and customer alerts. Coordinate with Compliance and Legal teams to ensure card operations comply with applicable UAE financial regulations, payment-network rules, consumer-protection requirements, AML requirements, data-protection obligations, and internal policies. Monitor changes in card and payments regulations and assess their impact on products, processes, systems, and customer servicing. Manage card disputes, chargebacks, transaction investigations, and related operational processes in coordination with relevant teams and payment networks. Establish procedures for dispute intake, investigation, documentation, representment, resolution, and customer communication. Monitor chargeback trends and identify opportunities to reduce financial losses and operational inefficiencies. Coordinate card-related reconciliation activities with Finance, including settlement, transaction clearing, fees, adjustments, refunds, chargebacks, and financial exceptions. Monitor card-program financial performance and identify opportunities to improve operational efficiency and cost management. Manage card-related fees, pricing, service charges, interchange-related processes, and other commercial considerations where applicable. Work closely with Product teams on new card products, features, digital-card capabilities, rewards, loyalty programs, and customer-service enhancements. Support card-product launches, migrations, system upgrades, processor changes, and major operational transformation projects. Manage relationships with payment networks, processors, issuing partners, banks, fintech providers, technology vendors, and other strategic partners. Negotiate and monitor service-level agreements, operational requirements, performance standards, commercial terms, and escalation procedures. Establish business-continuity and disaster-recovery procedures for critical card services. Coordinate incident response for card-processing outages, system failures, cybersecurity incidents, processor disruptions, and other operational events. Maintain comprehensive card-service records, operational logs, incident registers, dispute records, reconciliation reports, vendor-performance records, and compliance documentation. Develop and monitor card-service KPIs, operational dashboards, risk indicators, and performance reports. Analyze card transaction volumes, approval rates, decline rates, fraud levels, dispute volumes, service requests, operational costs, and customer behavior. Identify opportunities to automate card-service processes and improve straight-through processing, digital servicing, and customer self-service. Evaluate emerging payment technologies such as virtual cards, tokenization, contactless payments, mobile wallets, digital issuance, and enhanced authentication solutions. Lead continuous-improvement initiatives to reduce processing times, operational errors, customer complaints, fraud exposure, and service costs. Prepare management reports, operational reviews, risk assessments, vendor-performance reports, and strategic recommendations for senior leadership. Key Performance Indicators (KPIs) Performance will be measured through a combination of operational, financial, customer, risk, and service KPIs, including:Card issuance turnaround time Card activation rate Card delivery success rate Card-service availability Transaction approval rate Transaction decline rate Card transaction processing accuracy Customer-service response time Customer complaint resolution time Card replacement turnaround time Renewal performance Chargeback resolution rate Chargeback loss rate Fraud-loss rate Fraud detection effectiveness Operational error rate Reconciliation accuracy Service-level agreement compliance Vendor performance Customer satisfaction Digital-card adoption Self-service adoption Card-program operating cost Business-continuity performance Candidate Profile The successful candidate should have strong experience in card operations, payments, banking operations, fintech, transaction processing, or a related financial-services discipline. Experience managing debit, credit, prepaid, corporate, virtual, or other payment-card programs would be advantageous. The candidate should have strong knowledge of the card lifecycle, payment processing, card servicing, disputes, fraud controls, regulatory requirements, and operational risk. Experience working with international payment networks, card processors, issuing banks, or fintech platforms is highly desirable. What You'll Bring Proven experience in card services, card operations, payments, banking operations, or fintech. Strong understanding of the end-to-end card lifecycle. Experience managing card issuance, activation, replacement, renewal, suspension, and closure. Strong knowledge of card transaction processing and payment operations. Experience with chargebacks, disputes, refunds, and transaction investigations. Strong understanding of card fraud, transaction monitoring, and operational risk. Experience working with payment networks, processors, banks, or card-technology providers. Strong knowledge of financial-services compliance and regulatory requirements. Experience managing service-level agreements and external vendors. Strong operational, analytical, and problem-solving capabilities. Excellent communication, stakeholder-management, and negotiation skills. Experience with card-management systems, payment-processing platforms, CRM systems, and operational reporting tools. Strong Excel and data-analysis capabilities; SQL, Power BI, or similar tools are advantageous. Experience with digital wallets, tokenization, virtual cards, or contactless payments is advantageous. Highly customer-focused, commercially minded, detail-oriented, and risk-conscious. Ability to manage multiple operational priorities and high-volume service environments. Ability to work independently and effectively within a fully remote environment. Relevant degree in Finance, Banking, Business, Economics, Technology, or a related discipline. Professional qualifications in payments, banking, risk, compliance, or operations are advantageous. Experience working within the UAE or wider GCC financial-services market is highly desirable.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.</p><br> <p>Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.<br> Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.</p><br> <p>Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.</p><br> <p><strong>YOUR ROLE</strong></p><br> <p>As part of the Abu Dhabi Regional Office Commercial Team and reporting to the Regional Intermodal Manager, you will drive the development and performance of CMA CGM’s intermodal activities across the Middle East, Indian Subcontinent and Indian Ocean Islands.You will lead agencies in accelerating the commercial development of door-to-door, road, rail, barge and landbridge solutions, while monitoring performance, challenging action plans and identifying new growth opportunities.Working closely with agencies, Head Office, regional teams and customers, you will strengthen CMA CGM’s intermodal offering and develop competitive end-to-end transport solutions.</p><br> <p><strong>WHAT ARE YOU GOING TO DO?</strong></p><br> <p>As a VIE Intermodal Business Development Expert, you will be responsible for:</p><br> <ul> <li>Drive the regional development of intermodal solutions, including door-to-door, road, rail, barge and landbridge products, in line with Regional and Head Office strategies.</li> <li>Translate regional ambitions into concrete country action plans, set clear objectives and challenge agencies on their commercial execution and results.</li> <li>Monitor and analyse regional performance through key indicators such as volumes, revenue, profitability, pipeline conversion and product penetration.</li> <li>Lead regular business reviews with agencies, identify performance gaps and bottlenecks, and drive corrective actions through to completion.</li> <li>Identify new business opportunities, meet customers and work with local sales teams to develop competitive end-to-end solutions.</li> <li>Accelerate continuous improvement by collecting market and customer feedback, improving existing products and developing new intermodal corridors and solutions.</li> <li>Mobilise Commercial, Operations, Pricing and Product teams around common priorities, share best practices and ensure strong accountability across the regional network.</li> </ul> <p><br><strong>WHO ARE WE LOOKING FOR?</strong></p><br> <ul> <li>In accordance with the provisions of Article L122-1 of the French National Service Code, only candidates aged between 18 and 28 who are nationals of the European Economic Area will be eligible for this VIE assignment.</li> <li>You hold a postgraduate degree in Business, International Trade, Supply Chain, Logistics or Transport, with a first experience in business development, sales, shipping, logistics or performance management.</li> <li>You are proactive, results-driven and action-oriented, with a strong sense of ownership.</li> <li>You are comfortable challenging stakeholders, driving decisions and transforming analysis into measurable business results.</li> <li>You have strong commercial, analytical and communication skills and can influence multicultural and geographically dispersed teams without direct hierarchical authority.</li> <li>You are fluent in English, proficient in Excel and PowerPoint, and willing to travel regularly across the region.</li> <li>A strong interest in shipping, intermodal transport and end-to-end logistics solutions is essential.</li> </ul><p>Come along on CMA CGM’s adventure !</p><br> </div>