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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Our Client:</strong> <p>Our client is seeking a <strong>Finance Manager</strong> to join their team onsite in <strong>Abu Dhabi, UAE</strong>. The Finance Manager will be responsible for leading the finance function of the UAE entity, ensuring accurate financial reporting, statutory compliance, robust financial governance, and effective treasury management.&nbsp;</p><br><br> <strong>Responsibilities:</strong> <ul> <li>Lead the end-to-end finance and accounting function for the UAE entity, ensuring accurate financial records, IFRS compliance, and timely month-end and year-end closing activities. </li><li>Prepare monthly, quarterly, and annual financial reports, including management accounts, balance sheet reconciliations, variance analysis, and reporting packages. </li><li>Own all UAE tax and statutory compliance requirements, including VAT filings, Corporate Tax compliance, regulatory submissions, and coordination with external auditors and tax advisors. </li><li>Lead the company’s e-invoicing readiness and compliance initiatives, ensuring finance systems and invoicing processes remain aligned with regulatory requirements. </li><li>Manage the centralized accounting and settlement process for collections, including revenue allocation, profit centre accounting, invoice validation, reconciliations, and partner settlements. </li><li>Oversee reconciliations with banks, payment gateways, ICP, partners, and subsidiaries, ensuring accuracy and timely resolution of discrepancies. </li><li>Manage intercompany accounting activities, including recharge billing, reconciliations, settlements, transfer pricing support, and balance confirmations across group entities. </li><li>Oversee treasury operations, accounts payable, accounts receivable, payroll accounting, fixed assets, cash flow management, and working capital controls. </li><li>Provide leadership and guidance to the finance team, ensuring timely execution of financial activities and continuous capability development. </li><li>Collaborate with Operations, HR, Procurement, Commercial, and Legal teams to support budgeting, commercial contracts, business initiatives, and decision-making. </li><li>Drive continuous improvement in finance processes, internal controls, ERP optimization, automation initiatives, and governance frameworks. </li></ul> <strong>Requirements:</strong> <p><strong>Education:</strong></p><br><br> <ul> <li>Minimum Bachelor’s degree in Finance, Accounting, Commerce, or a related discipline. </li><li>Professional qualification such as CA, ACCA, CPA, or equivalent. </li></ul> <p><strong>Experience:</strong></p><br><br> <ul> <li>8-12 years of finance and accounting experience, including responsibility for a legal entity finance function with multiple entities. </li><li>Strong experience in financial reporting, management accounting, and statutory compliance. </li><li>Proven expertise in VAT, Corporate Tax, regulatory compliance, and audit management within the UAE. </li><li>Experience in treasury management, cash flow monitoring, reconciliations, revenue accounting, and settlement processes. </li><li>Strong understanding of intercompany accounting, financial controls, and ERP-based finance operations. </li><li>Experience in regulated and transaction-intensive industries such as retail, BPO, banking, government services, or hospitality is preferred. </li></ul> <strong>Key Skills:</strong> <ul> <li>Financial Reporting &amp; Management Accounting </li><li>VAT, Corporate Tax &amp; Statutory Compliance </li><li>Treasury &amp; Cash Flow Management </li><li>Revenue, Bank &amp; Balance Sheet Reconciliations </li><li>Intercompany Accounting &amp; Settlements </li><li>Budgeting, Forecasting &amp; Financial Analysis </li><li>Audit Readiness &amp; Internal Controls </li><li>ERP Systems &amp; Advanced Excel </li><li>Process Improvement &amp; Automation </li><li>Leadership &amp; Stakeholder Management </li></ul> <strong>Halian Group:</strong> <p>With over 20 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.</p><br><br> <p>Our resourcing and smart services help you to realize tomorrow's potential. Discover the amazing things possible when you bring the right people and the right technologies together.</p><br><br> <br> <br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Position: </strong>Brand and Social Media Manager<br><strong>Experience: </strong>4-9 years of full-time experience<strong><br>Location: </strong>Dubai</p><p><strong>About Sav:</strong></p><p>At Sav, we’re building the most powerful consumer fintech platform in the GCC - one that enables people to spend better, save smarter, and invest with ease. We are backed by leading global investors and have received full regulatory approval across our core markets. With products ranging from analytics to gold, savings, investments, and credit, we’re growing fast and expanding across the GCC.<br></p><p><strong>The Role:</strong></p><p>We’re looking for a Senior - Brand &amp; Social Media to own and scale Sav’s brand presence across digital channels. This is a role with end-to-end ownership of brand storytelling, social strategy, and community building. You’ll define how Sav shows up in the world - shaping voice, narrative, and cultural relevance - while working closely with growth, product, and leadership teams.</p><p>This role is ideal for someone who blends growth via story telling, creative instinct with strategic thinking and can set direction and execute hands-on.</p><p><br></p><p><strong>Job Description:</strong></p><ul><li><p>Own and scale Sav’s brand and social media strategy, ensuring consistent and compelling storytelling across all consumer touchpoints.</p></li><li><p>Amplify the existing brand voice by translating it into high-impact content, campaigns, and narratives across platforms such as LinkedIn, Instagram, X, YouTube, and emerging channels.</p></li><li><p>Lead end-to-end social media execution, including content planning, publishing, community engagement, and performance tracking.</p></li><li><p>Work closely with the PR agency to shape narratives, manage announcements, media coverage, and ensure alignment between earned media and brand messaging.</p></li><li><p>Own and scale influencer marketing strategy, including identification, onboarding, briefing, and management of creators aligned with Sav’s brand values.</p></li><li><p>Build and manage Sav’s brand narrative in partnership with the brand ambassador, leading campaign ideation, storytelling, and execution for large-scale brand moments.</p></li><li><p>Plan and orchestrate ATL and BTL campaigns across Outdoor, Print/Newspaper, Radio, and on-ground activations, in collaboration with external agencies and internal stakeholders.</p></li><li><p>Lead the development of integrated brand campaigns, ensuring consistency across ATL, BTL, digital, PR, influencer, and social channels.</p></li><li><p>Track and analyse brand health and campaign performance using reach, engagement, recall, and share-of-voice metrics to continuously refine strategy.</p></li><li><p>Build and evolve Sav’s brand playbooks, messaging frameworks, and execution guidelines as the company scales.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Experience and qualifications:</strong></p><ul><li><p>4-9 years of experience in brand, marketing, or communications roles</p></li><li><p>Strong exposure to ATL, BTL, PR, influencer, and digital brand campaigns</p></li><li><p>Experience managing external agencies (PR, creative, media, influencers)</p></li><li><p>Proven ability to run large-scale brand or ambassador-led campaigns</p></li><li><p>Strong storytelling, messaging, and campaign orchestration skills</p></li><li><p>Comfort operating in fast-paced, high-ownership environments</p></li><li><p>Experience in fintech, consumer tech, or high-growth startups is a plus<br></p></li></ul><p><strong>Why join Sav?</strong></p><ul><li><p>Be part of a mission-driven fintech scaling across the GCC.</p></li><li><p>Work alongside a passionate and visionary leadership team.</p></li><li><p>A flat, fast-paced, no-drama culture with high ownership and high trust</p></li><li><p>Work alongside a globally distributed team of experienced builders</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>ABOUT THE ROLE: :&nbsp;</strong></p><br><p>Based in Dubai and reporting to the VP, Port Services - MEA, the role is accountable for the overall management and performance of the business unit, including financial management, HR, crewing, HSSEQ, operational delivery, and technical oversight. The position is responsible for ensuring the safe, efficient, and cost-effective operation of the DPW Express RoRo-Pax vessel and all tugs operating in the spot market, while maintaining full compliance with regulatory and company standards. The role will ensure the availability of the required operational and technical capability, lead continuous improvement initiatives, and deliver high-quality, reliable services that meet the contractual requirements and business objectives of DP World Maritime Solutions.</p><br><p>The Operations Manager/BU head, as the key client contact is responsible for the day to day &amp; long-term operational and safety management, customer and stakeholder management of the Ship Management Business Unit primarily (with option to extend to other Business Units or subunits in future) personnel and fleet of vessels. The role is to deliver safe, high quality and cost-effective services to meet the contractual requirements of the Company. Monitor and report as required any issues or key initiatives to improve &amp; ensure business continuity.&nbsp;</p><br><p>The incumbent will lead and develop the existing local team to achieve “Global Maritime Excellence” and develop new local talent over the years.</p><br><p>Whilst this role is based at Dubai, it could involve worldwide travel, which may be required at short notice, and may involve extended periods (possibly even up to or more than 1 month) overseas.</p><br><p><strong>KEY ACCOUNTABILITIES:&nbsp;</strong></p><br><p><strong>Ship Management:</strong></p><br><ul><li>Ensure fleet vessels are maintained and fully operational to meet statutory and charter obligations</li><li>Liaise with Masters, Chief Engineers and sea staff to address any concerns with regard to vessel and equipment functionality and personnel</li><li>Responsible for the management of technical projects as required including dry dockings, new installations, conversions etc</li><li>Oversight of other technical and/or operational functions as required and directed including leave relief</li><li>Maintain procedures and processes which allow ownership and accountability by senior ship staff regarding operational expenses</li><li>Ensure adequate asset and equipment acquisition and planning</li><li>Undertake routine inspections of the vessels to verify the maintenance and operation of all shipboard equipment, to confirm that correct procedures are being implemented and in particular the effective and proper operation of cargo, safety, security and lifesaving equipment</li><li>Accountable for vessel vetting performance, attend company vessels during clients vetting and inspections if appropriate and provide a response to the vetting, PSC &amp; Flag observations and non-conformities</li><li>Carry out sea-riding voyages to verify standards are being maintained and provide advice to Masters and Senior Officers</li><li>Responsible for reviewing and responding to ships safety meeting minutes and safety inspection reports and advising Corporate Marine on unresolved matters or those that are not resolved within a timely manner</li><li>Ensures the effective operation of Safety Committees and attends individual committee meetings as is deemed necessary</li><li>Liaises and interfaces with representatives of Port Authorities and other organizations involved in planning port operations to secure close co-operation and availability of up-to-date information.</li></ul><p><strong>Financial Management:</strong></p><br><ul><li><p>Ensure EBITDA targets are met for the Ship management BU</p><br></li><li>Ensure all costs incurred are the best value for money and in accordance with contracts / regulatory requirements</li><li>Assist in the development of annual budgets and responsible for meeting the same</li><li><p>Authorisation of expenses within authority limits</p><br></li><li><p>Monitoring &amp; reporting of financial variances against budgets</p><br></li><li>Ensure correct allocation and management of vessel operating costs</li><li>Monitoring and reporting of operational expenses in line with budget.</li></ul><p><strong>Resources and Staff Management :</strong></p><br><ul><li>Ensure fleet is manned in accordance with statutory, Class, Company and client requirements</li><li>Ensure personnel matters, including industrial relations, are resolved and effective relationships are built between management and staff</li><li>Oversee that leave liabilities are managed to acceptable levels as determined by Company</li><li>Oversee recruitment of staff in accordance with policies and procedures</li></ul><p><strong>Chartering and Business Growth :</strong></p><br><ul><li>Understand the spot market for tugs not limited to Middle East and Africa and develop business for our spot tugs.&nbsp;</li><li>Generate opportunities for the spot tugs in various segments like Oil &amp; Gas, Rig and Barge towages, Dry dock replacement, Front runners in Ports and terminals, Pull back duties, SPM terminal management, Safety standby and emergency response services etc.</li><li>Develop a good industry network with Clients, brokers, marine warranty surveyors, agents etc. to ensure a prime position in securing business.&nbsp;</li><li>Assisting the team in timely invoicing and collection of payments for spot market.</li><li>Negotiate charter parties and BIMCO contracts with clients.&nbsp;</li><li>Support the team in timely preparation of proposals and offers to clients.&nbsp;</li><li>Good broker network for supporting sale and purchase, valuation and availability of assets in the market.&nbsp;</li><li>Analysis of competition and knowledge of their movements in the market.&nbsp;</li><li>Identify and take action on areas which can be improved and provide better value for money</li><li>Work with the Business Development / Commercial team for the renewal of existing contracts and assist on new ones</li><li>Networking within country to identify and pursue potential opportunities that could result in viable growth for the group</li></ul><p><strong>Leadership and Performance Management:</strong></p><br><ul><li>Lead and manage subordinate staff to ensure goals are achieved and services are provided in an effective and timely manner</li><li>Develop performance development plans in conjunction with subordinates to set performance direction and identify training and development needs&nbsp;</li><li>Regularly monitor and assess performance of subordinate staff to provide constructive feedback and improve job performance</li><li>Promote an environment of co-operation for continual improvement of your team’s performance</li><li>Regularly meet with the ships’ crew to foster sound employer/employee relationships through regular transfer of information&nbsp;</li><li>Resolve or refer employee grievances and complaints in line with Company grievance and complaint handling procedures to minimize negative effects on employees and the organization's operations</li></ul><p><strong>Quality Control:&nbsp;</strong></p><br><ul><li>Monitor subordinate staff awareness of and compliance with Company policy and procedures in line with quality and environmental standards</li><li>Maintain all files and records in an up to date and accurate manner to improve the efficiency of day-to-day activities and compliance with statutory and quality standards<br>&nbsp;</li></ul><p><strong>Health, Safety, Environment and Sustainability Management:</strong></p><br><ul><li>Communicate health, safety and environmental policies and procedures to ensure staff understand and comply with current policy and practice requirements</li><li>Take appropriate action to respond to issues identified from Vessel Safety Meeting minutes and incident reports and to co-ordinate investigations and/or action required by management</li><li>Ensure fleet vessels are operated to and comply with company Health, Safety, Environment and Quality standards and processes</li><li>Monitor use and compliance with company Safety Environment and Quality Management System of subordinate staff with health and safety policies and procedures to maintain a safe working environment</li><li>Monitor ongoing compliance with ISPS, ISM and ISO’s framework (9001, 14001 and 45001)</li><li>Assist with management of auditing process in accordance with the annual audit schedule, correct deficiencies within agreed timeframes</li><li>Ensure all incident reports are analyzed and closed out including maintaining the register and coordinating any investigation and/or action required and to ensure no repeat incidents</li><li>Ensure conduct and review of annual Ship Shore Emergency Drills</li><li>Take corrective action to remedy safety hazards or risks and restore a safe working environment</li></ul><p><strong>P&amp;O’s Sustainability Goals – Our World, Our Future</strong></p><br><ul><li><p>Contribute to our sustainability goals</p><br><ul><li><p>Reducing waste</p><br></li><li><p>Reducing electricity consumption</p><br></li><li>Reducing CO2 emissions</li></ul></li></ul><p><strong>QUALIFICATION &amp; EXPERIENCE&nbsp;</strong></p><br><p><strong>&nbsp;Minimum&nbsp;Qualifications:</strong></p><br><ul><li>1st Class Master Mariner with Certificate of Competency&nbsp;</li><li>Management degree would be a preference&nbsp;</li><li>Fluency in speaking and writing: English is essential, Arabic, French and Spanish would be a added advantage</li><li>Basic literacy in financial management, P&amp;L, budgeting etc. is essential.&nbsp;<br>&nbsp;</li></ul><p><strong>Minimum&nbsp;Experience:&nbsp;</strong></p><br><ul><li>Substantial experience in the Tug industry&nbsp;</li><li>Past experience in commercial, chartering and especially in the Middle East and Africa will be preferred&nbsp;</li><li>Substantial experience in shore-based ship management</li><li>Demonstrated knowledge of Quality and Safety Management systems in the marine industry</li><li>Proficiency in Microsoft Office and relevant software applications</li><li>ISM Auditor accreditation (ISM/ISO/ISPS Auditor preferred)<br>&nbsp;</li></ul><p><strong>Job-Specific&nbsp;Skills/Attributes:&nbsp;</strong></p><br><ul><li>Well-developed leadership and management skills</li><li>Sound financial management skills</li><li>High level analytical and problem-solving skills</li><li>High level communication and interpersonal skills including report writing</li><li>Effective time management and organizational skills</li><li>Able to work under pressure and respond to changing work demands</li><li>Strong customer service focus</li><li>Exceptional commitment to the highest ethics and standards</li></ul><br><p><b><span>ABOUT THE BUSINESS</span></b></p><br><p><span>P&amp;O Maritime Logistics (POML) is a leading provider of marine solutions with focus on offshore energy, port services and logistics. The company provides a wide portfolio of value-added marine services and ability to integrate these offerings for its customers – always with safety and the environment at the forefront. </span></p><br><p><span>Headquartered in Dubai, the company has operations globally across all seven continents.</span></p><br><p><span>In July 2019, Topaz Energy and Marine was acquired by DP World, merged with P&amp;O Maritime and started operating under the P&amp;O brand as P&amp;O Maritime Logistics.</span></p><br><p><span><span>www.pomaritime.com</span></span></p><br> <br> </div>

Financial Systems & Accounting Expert<br><br>Role Type: Contractor<br><br>Location: Remote, Worldwide<br><br>Schedule: Flexible<br><br>Role Overview<br><br>micro1 is engaging Financial Systems & Accounting Experts to support a customer project focused on accounting operations, financial reporting, and ERP systems. You'll apply your accounting judgment and financial systems expertise to evaluate and improve AI-generated outputs and training data.<br><br>Prior experience in AI training or human-data work is required. Simply using AI features within accounting software does not qualify.<br><br>Scope of Work<br><br>Evaluate AI-generated accounting outputs for accuracy, calculations, journal entries, and accounting treatments. Review and annotate financial statements, reconciliations, journal entries, and month-end close workpapers. Identify accounting errors, misstatements, and inconsistencies and provide appropriate corrections with clear rationale. Assess accounting workflows and financial systems logic across platforms such as Net Suite, SAP, Oracle, Quick Books, Xero, and Dynamics 365. Apply written rubrics to evaluate, rank, and grade AI-generated responses. Create realistic accounting scenarios, examples, and reference answers for AI training. Provide clear, actionable feedback to improve model performance and accounting accuracy. Support financial processes from transaction recording through month-end close and financial reporting.<br><br><br>Required Skills<br><br>Accounting Financial Reporting Financial Systems Net Suite GSAPQuick Books Microsoft Excel Account Reconciliations Journal Entries & Month-End Close AI Training / Human Data Evaluation<br><br><br>Preferred Qualifications<br><br>3+ years of hands-on experience in financial accounting, corporate accounting, audit, bookkeeping, financial reporting, management accounting, cost accounting, or FP&A with substantial accounting responsibilities. Proven experience preparing or reviewing journal entries, reconciliations, and financial statements. Hands-on experience with Net Suite, SAP, Oracle, Quick Books, Xero, Sage Intacct, Dynamics 365, Workday, or comparable financial systems. Strong proficiency in Microsoft Excel. Familiarity with tools such as BlackLine, Bill.com, Ramp, Brex, Stripe, Avalara, Anaplan, Tableau, or Power BI is a plus. Prior paid experience in AI training, data annotation, labeling, RLHF, AI response evaluation, model evaluation, or rubric-based grading is required. Strong written and verbal English communication skills (B2 level or above). Ability to work independently and meet project quality standards and deadlines. Reliable internet connection and immediate availability.

About the platform<br>A newly launched venture platform building from the ground up in Dubai, backed by a founding team with prior institutional investing track records and a committed investor base spanning regional family offices, sovereign-linked capital and international institutions. The firm invests in founder-led technology businesses across the Gulf and wider MENA region.<br> Responsibilities:<br>Fund accounting and administration for the fund and Man Co entities, working alongside the outsourced administrator Capital calls, drawdowns, distributions and all investor notices, managed end to end Quarterly and annual NAV preparation, with valuation and fair-value input on portfolio holdings LP reporting packs, capital account statements and direct handling of investor queries across a multi-LP base with differing formats and deadlines Management fee, expense allocation, waterfall and carried interest calculations Investor onboarding, KYC and AML, and regulatory filings in the relevant jurisdiction Audit coordination and preparation of statutory financial statements Treasury, banking, payments and cash forecasting Support on closings, funds flow and post-completion entity administration Helping design and document the operating procedures, controls and reporting calendar for a first-time fund<br> What we are looking for<br> Three to five years in fund administration or fund accounting, either in-house with a manager or on the service side at an administrator, audit firm or Big Four private funds team Demonstrable experience servicing multiple limited partners — managing separate capital accounts, bespoke reporting requirements, side letter terms and simultaneous investor deadlines Exceptional attention to detail: this is a role where numbers go straight to investors, and accuracy is the core of the job Venture capital or private equity fund exposure essential; closed-end structures required Confident with capital calls, distributions, waterfalls, carried interest and LP capital accounts Qualified or part-qualified accountant preferred — ACCA, ACA, CPA or CIMA Suited to a lean, early-stage environment where process is owned rather than executed Calm under reporting deadlines and credible in direct dialogue with investors and auditors UAE or wider GCC experience helpful; Arabic a bonus, not a requirement

We're hiring a Senior Accountant for a newly established perfume distributor in the U. A. E. The company is part of a European group who are expanding their business operations in the GCC region starting in Dubai, and you'll own the full accounting function up to the monthly closing of books of accounts and tax filings. You will be reporting directly to the Regional Director and functionally to the CFO in Europe.<br>Job Description Accounts Payable: Manage the purchase ledger end to end, setting up new suppliers, posting supplier invoices onto SAP, running the monthly payment cycle, and being the first point of contact for supplier queries. Accounts Receivable: Manage the sales ledger for local and GCC distributors, including sending of customer invoices, allocating customer receipts against the bank statements, following up on overdue balances, issuing statements of account, and handling of credit control with customers. Banking & Cash: Raise approved payments in online banking, post bank transactions in SAP, perform regular bank reconciliations, process employee expense claims, identify and resolve unidentified fund collections/payments, handle routine administration with banks, and overall be on top of the cash flow situation of the company. Management Reporting: Own the monthly closing procedure, including debtors/creditors ageing, accruals and prepayments, intercompany reconciliations, and preparing the management accounts and leading the year-end audit with complete knowledge of the books. Tax & Compliance: Prepare the VAT and Corporate Tax workings and related supporting documentation, maintain the filing calendar for VAT, Corporate Tax, and similar concerns to ensure timely compliance, act as the point of contact for external fiscal, legal, tax and audit advisors.<br>Qualifications Bachelor’s degree in accounting or similar, with advantage given to professional qualification holders.5+ years of accounting experience in the U. A. E. in the retail, FMCG or luxury goods sector in a multi-currency environment. SAP experience strongly preferred; advanced Excel and comfort working with ERP data Working knowledge of VAT and Corporate Tax filing requirements a plus Able to comfortably communicate in English with suppliers, customers and colleagues across offices in Europe. Organised, solution-oriented and deadline-driven.

<p>Job Title: Sales & Marketing Executive <br><br>Location: Umm Al Quwain (UAQ), UAE Company: Zam Zam Metal Works <br><br>Employment Type: Full-time <br><br>About the Role: <br></p><p>Zam Zam Metal Works is looking for an energetic, results-driven Sales & Marketing Executive to expand our client base across the UAE. In this field-based role, you will represent our metal fabrication services directly to industrial decision-makers. You will be responsible for visiting companies, factory sites, and warehouses to pitch our capabilities, build strong B2B relationships, and secure new business contracts. Key Responsibilities B2B Field Prospecting: Actively target, visit, and pitch to potential clients, including industrial facilities, commercial operations, warehouses, and contracting companies across UAQ and surrounding Emirates. Client Relationship Management: Build and maintain long-term relationships with procurement managers, project leaders, and facility owners to generate continuous order flow. <br><br>Lead Generation & Conversion: Identify market opportunities, initiate contact with potential accounts, evaluate client requirements, and close orders. Market Reporting: Keep track of client visits, feedback, pipeline status, and market trends to provide regular updates to upper management. End-to-End Coordination: Liaise between the client and our internal production team to ensure project specifications, quotes, and timelines are communicated clearly. <br><br>What We Offer<br>Base Salary: Competitive monthly base salary (commensurate with experience). </p><br><p>2% Commission: Direct commission on every single order secured and finalized through your sales efforts. <br></p><p>Company Transport: Dedicated company car and petrol/fuel coverage provided for all official business travel. </p><br><p>Visa & Benefits: Employment visa, basic insurance, and end-of-service benefits as per UAE Labor Law. </p><br><p>Requirements & Qualifications Experience: Proven track record in B2B field sales or business development (experience in metal fabrication, manufacturing, industrial services, or technical sales is a strong advantage). </p><br><p>Driving License: Valid UAE Driving License is mandatory. </p><br><p>Communication: Strong negotiation, presentation, and interpersonal communication skills in English (Arabic or Malayalam or additional regional languages are a plus). </p><br><p>Self-Motivated: Strong drive to achieve targets independently while spending significant time in the field visiting potential clients.</p><p><strong>Desired Candidate Profile</strong></p><p>SALES, CONFIDENCE, SELF DRIVEN, ENTHUSIASTIC </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>At Ten our goal is simple, to become the most trusted service business in the world.<br> We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees.<br> We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers.<br> Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members.<br> Will you help take us there?<br> The role We are looking for a Head of Travel Service Delivery to join us in Riyadh or Dubai.<br> In this role, you will be responsible for leading the operational success of the region, taking ownership of end to end travel service delivery, commercial performance, and member outcomes.<br> Reporting to the Regional Director, you will lead high performing cross functional teams, drive service excellence, and foster a culture of accountability, continuous improvement, and employee engagement.<br> You will be responsible for executing global strategies at a regional level, ensuring alignment with standardised processes, policies, and performance expectations while adapting delivery to local market needs.<br> The role combines strong operational leadership with a focus on financial performance, customer experience, and scalable growth.<br> Key responsibilities: Travel Performance &amp; Commercial Ownership Own and drive travel conversion and revenue performance across the region, ensuring strong commercial outcomes aligned to client expectations.<br> Translate regional demand and client behaviour into clear actions that improve conversion rates, booking value, and fulfilment efficiency.<br> Actively monitor travel performance metrics, using data and insight to identify gaps and drive continuous improvement.<br> Balance speed, conversion, and quality, ensuring pace never compromises resolution excellence or member experience.<br> Travel Experience &amp; Delivery Excellence Own the end‑to‑end delivery of the travel experience, ensuring every interaction reflects Ten’s standards of personalisation, expertise, and precision.<br> Set clear expectations for itinerary and documentation quality, destination expertise, and attention to detail across all travel bookings.<br> Embed a culture where high-quality quality is non‑negotiable, particularly in complex or high-value travel requests.<br> Act as the escalation point for complex or high-risk travel cases, ensuring seamless resolution and member confidence.<br> Local Market Leadership &amp; Proposition Development Shape and evolve the local travel proposition for KSA, ensuring it is relevant to market expectations, cultural nuance, and client needs.<br> Partner with global proposition leads to align on standards, while taking accountability for local adaptation and execution.<br> Use local insight, member behaviour, and frontline feedback to continuously refine the travel offer and improve competitiveness.<br> Supplier &amp; Ecosystem Leadership (In Partnership with Global) Work closely with centrally managed global supply teams to optimise how travel suppliers are leveraged locally.<br> Ensure teams maximise value from preferred partners (airlines, hotels, DMCs), while maintaining flexibility to meet member expectations.<br> Provide structured feedback to global teams on supplier performance, gaps, and opportunities within the KSA market.<br> Building Travel Capability in a New Market Establish and scale a high-performing travel team, setting clear standards for expertise, pace, and service delivery.<br> Build core travel capability from the ground up, ensuring teams are equipped to handle high-volume, high-expectation travel demand.<br> Lead the development of travel expertise across the team, avoiding dependency on individuals while raising the overall capability bar.<br> Create a culture of ownership, accountability, and continuous learning as the business scales.<br> People Leadership &amp; Capability Building Build, inspire, and develop high‑performing teams by setting clear standards, investing in coaching, and creating an environment where people can do the best work of their careers.<br> People are integral to every outcome you deliver.<br> Lead and manage the local service proposition, partnering with global proposition leads to ensure alignment with Ten’s standards, while using local insight, data, and frontline feedback to support ongoing development.<br> Ensure Ten’s standards, culture, and ways of working are consistently embedded across the region, including the application of people, performance, and talent frameworks.<br> Coach, develop, and challenge direct reports, building strong leadership capability, confidence, and decision‑making maturity.<br> Create a strong succession pipeline by identifying, developing, and retaining high‑potential talent for critical roles.<br> Ensure all teams are aligned to Ten’s global strategy, policies, and operating standards, while feeling empowered to deliver locally.<br> Service Excellence &amp; Quality Assurance Drive and uphold exceptional service standards across all local teams, embedding a culture where every member interaction consistently reflects Ten’s promise and our vision.<br> Own service quality outcomes end-to-end, using data, insight, and frontline feedback to continuously raise the bar on consistency, responsiveness, and personalisation.<br> Ensure service delivery meets or exceeds global quality frameworks, SLAs, and member experience standards, while allowing for thoughtful regional nuance where it enhances member value.<br> Work with your Regional Director to Proactively identify risks to service quality and member experience, intervening early to course correct performance before impact is felt by members.<br> Embed a culture where quality is everyone’s responsibility, with clear expectations, visible leadership, and accountability in all departments.<br> Champion continuous improvement in service design and delivery, ensuring learnings are translated into better experiences, stronger outcomes, and scalable excellence.<br> At Ten, employees are at the heart of everything.<br> The company promotes a culture of recognition – through regular performance reviews and the annual Extra Mile Awards for outstanding achievements.<br> Employees are encouraged to incorporate their personal goals and interests into their careers and receive support on their development journey.<br> What Ten offers: Attractive compensation package: Competitive salary and the Ten Loyalty Rewards program.<br> Vacation policy: Paid vacation plus one additional day for volunteer work.<br> Sabbaticals: One month of paid leave every five years.<br> Remote Working Holidays.<br> Exclusive employee discounts: Access to exclusive travel and lifestyle offers, just like our premium clients.<br> International clientele: Manage a high-quality portfolio with excellent service.<br> Dynamic work environment: Diverse tasks in an international team.<br> Career opportunities: Development prospects in an agile, growing company.<br> Inclusive company culture: Diversity and collaboration are highly valued.<br> About Us Ten Lifestyle Group is a global luxury concierge service and offers a unique opportunity to become part of a dynamic team in our travel department.<br> Our clients and employees are at the center of everything we do.<br> We support High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients in organizing their leisure and luxury travel.<br> Our goal at Ten is simple: We want to become the world’s most trusted service company.<br> We deliver our service through a combination of our unique, technology-enabled platform and the expertise of our highly qualified lifestyle managers.<br> Ten is growing rapidly and has ambitious plans to continue innovating and improving the lives of our members.<br> As a certified B Corp, Ten Lifestyle Group is part of a global community of companies committed to making a positive impact on society and the environment.<br> Our Commitment to Diversity: We promote diverse perspectives, cultures, and experiences.<br> Diversity is a core part of our company philosophy, and we are committed to an inclusive work environment.<br> All aspects of our collaboration – from hiring to promotion – are based on performance, competence, commitment, and business needs.<br> Ten works exclusively with a selected list of preferred recruitment agencies.<br> Please note that we are currently not accepting any additional agencies.<br> Ten Group is not responsible for fees related to unsolicited applications.<br> Essential requirements: Proven success in a Head of / operational leadership role in the Travel industry.<br> Travel Sales experience Fluent in Arabic and English.<br> Record of success in delivering commercial and operational results through cross-functional leadership.<br> Demonstrated ability to manage complex stakeholder relationships across functions and geographies / cultures.<br> Financial and analytical skills; able to interpret performance data and translate into actionable plans.<br> Ability to promote operational excellence and a high-performance culture.<br> Amadeus or similar GDS experience Exceptional influencing and communication skills, both internally and externally.<br> Proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with CRM or operational platforms.<br> Preferred requirements: Previous management experience in a travel agency environment.<br> Experience with ultra / high-net-worth travel, or concierge sectors, including the provision of B2B services to such industries.<br> Experience of leading operational transformation or large-scale efficiency programmes.<br> Experience in embedding automation and process enhancements into workflows.<br> Strong change leadership skills, with experience navigating complex transitions.<br> Location: Riyadh - Saudi Arabia (100% on site) or Dubai - United Arab Emirates (Hybrid with regular travel to Riyadh)</span> </div>

<p>Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.<br><br><br><br>People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.<br><br><br><br></p><strong>Job Description<br><br></strong><ul><li><p><strong>Greet guests upon arrival and assist with luggage handling and storage.<br></strong><br>Welcome guests with a warm, courteous attitude while promptly offering help with unloading and safely storing their luggage.<br><br></p></li><li><p><strong>Provide prompt valet parking services, ensuring vehicle safety and accurate documentation.<br></strong><br>Responsibly drive, park, and retrieve guest vehicles, maintaining proper records and ensuring their security throughout the stay.<br><br></p></li><li><p><strong>Escort guests to rooms, explain hotel amenities, and answer basic inquiries.<br></strong><br>Accompany guests to their rooms, assist with luggage placement, and offer a brief orientation on hotel services and in-room features.<br><br></p></li><li><p><strong>Maintain cleanliness and order in lobby and bell desk areas.<br></strong><br>Keep public guest areas tidy and organized, ensuring a clean and welcoming environment at all times.<br><br></p></li><li><p><strong>Assist guests with transportation arrangements and local information.<br></strong><br>Help guests with booking taxis, shuttles, or private cars, and provide information about local attractions, directions, or recommendations.<br><br></p></li><li><p><strong>Handle guest requests and complaints courteously and efficiently.<br></strong><br>Respond promptly and professionally to guest needs or concerns, ensuring quick resolution or proper escalation to relevant departments.<br><br></p></li><li><p><strong>Ensure timely retrieval of guest vehicles upon departure.<br></strong><br>Retrieve and deliver vehicles quickly and carefully when guests are checking out or departing the premises.<br><br></p></li><li><p><strong>Maintain a professional and friendly demeanour at all times.<br></strong><br>Represent the hotel with a polished appearance and positive attitude, offering a high level of customer service to all guests.<br><br></p></li><li><p><strong>Coordinate with Front Office and Concierge teams for seamless service.<br></strong><br>Communicate effectively with reception and concierge teams to ensure smooth guest check-in, luggage delivery, and other service requests.<br><br></p></li><li><p><strong>Adhere to hotel safety, security, and grooming standards.<br></strong><br>Follow all established procedures and protocols related to guest safety, personal hygiene, and professional dress code.<br><br></p></li><li><p><strong>Maintain accurate records of luggage tags and valet tickets.<br></strong><br>Keep track of luggage and vehicle tags to avoid errors or losses, ensuring accountability and smooth guest service.<br><br></p></li><li><p><strong>Driving license is mandatory<br><br></strong></p></li></ul><p> <br><br></p><p> <br><br></p><p> <br><br></p><p><strong>Salary Band<br><br></strong></p><p>Competitive Salary provided - AED 1,900<br><br>Average Service Charge - AED 700<br><br>Accommodation provided at Al Khail Gate<br><br><br><br></p><strong>Qualifications<br><br></strong><ul><li><p>Previous experience in a similar role in hospitality is preferred.<br><br></p></li><li><p><strong>Valid UAE driver’s license and ability to drive both manual and automatic vehicles.<br><br></strong></p></li><li><p>Good communication skills in English; additional languages are a plus.<br><br></p></li><li><p>Physically fit and able to lift and move heavy luggage.<br><br></p></li><li><p>Professional appearance and customer-focused attitude.<br><br><br><br></p></li></ul><strong>Additional Information<br><br></strong><p><strong>Why Join Radisson Hotel Group?</strong> <br><br></p><p><strong>Live the Magic of Hospitality - </strong>Be part of a team that creates <strong>exceptional experiences and memorable moments</strong> every day. Let your <strong>Yes I Can!</strong> spirit shine as you bring hospitality to life. <br><br></p><p><strong>Build a Great Career - </strong>No matter your background or experience, we invest in your <strong>growth, learning, and career development</strong>—helping you reach your full potential. <br><br></p><p><strong>Experience the Team Spirit - </strong>Join a workplace that’s <strong>inclusive, fun, and meaningful</strong>. We celebrate diversity, support one another and foster a sense of belonging through our <strong>Employee Resource Groups and inclusion initiatives</strong>. <br><br></p><p><strong>Lead with Your Ambition - </strong>Your ideas, passion and drive matter! We empower you to <strong>make a difference</strong>—in hospitality, your community and beyond. <br><br></p><p><strong>Enjoy Global &amp; Local Perks - </strong>No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! <br><br></p><p><strong>Join us in shaping the future of hospitality!</strong> If you’re ready to <strong>bring your talent, energy, and passion</strong>, we’d love to hear from you. <br><br></p><p><strong>Apply now and let’s make every moment matter.</strong> <br><br></p><p>We welcome applicants from all <strong>backgrounds, abilities, and experiences</strong>. If you need any adjustments during the application process, please let us know.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Cluster Manager, Learning &amp; Development</span></span></span>&nbsp;<br><span><span>(<span>10631</span></span></span>)</p><br> <p><span><span>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.&nbsp;</span></span></p><br> <p><br><span><span>Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&amp;Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><span><span>Glistening on a private apex of Palm Island, One&amp;Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.&nbsp;</span></span></p><br> <p><span><span><span><span><span><span>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for an experienced <strong>Cluster Manager, <span><span><span>Learning &amp; Development </span></span></span>&nbsp;</strong>to join the Learning &amp; Development team at One&amp;Only Royal Mirage and One&amp;Only The Palm Resorts in Dubai.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>With the global growth of our brands, you will be an integral part of Resort’s success and your role goes beyond developing potential relationships with our guests and colleagues. Where you will add significant value, identifying ways to further strengthen and, to continuously support in providing outstanding service to our business; ensuring quality and consistency in all that we do.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Key Duties and Responsibilities:</span></span></span></span></span></span></p><br> <ol> <li><span><span><span>To develop, plan and manage the learning and development programs for all team Members to meet both the individual and organizational needs.</span></span></span></li> <li><span><span><span>To develop, plan and manage the training function and the training resources.</span></span></span></li> <li><span><span><span>To administer an annual Training Needs Analysis and to plan the required programs accordingly.</span></span></span></li> <li><span><span><span>To design or facilitate the design of the necessary programs as identified in the annual Training Needs Analysis.</span></span></span></li> <li><span><span><span>To deliver or facilitate the delivery of the necessary programs.</span></span></span></li> <li><span><span><span>To facilitate the feedback received from programs and to manage and administer them appropriately.</span></span></span></li> <li><span><span><span>To collate all Development Plans form Individual Performance Appraisals to ensure that individual Team Member requirements that achieve individual and organizational goals are followed through.</span></span></span></li> <li><span><span><span>To liaise with all external institutions and organizations for all appropriate external programs that Team members will be nominated for and administer the total process.</span></span></span></li> <li><span><span><span>To liaise with required external consultants and facilitate the delivery of identified programs to fulfill the needs of the resort.</span></span></span></li> <li><span><span><span>To develop and manage the programs for all Management Trainees. </span></span></span></li> <li><span><span><span>To plan, design and facilitate he delivery of the following programs:</span></span></span></li> </ol> <ul> <li><span><span><span>Orientations</span></span></span></li> <li><span><span><span>Customer service</span></span></span></li> <li><span><span><span>Performance management</span></span></span></li> <li><span><span><span>Supervisory skills</span></span></span></li> <li><span><span><span>Managerial skills</span></span></span></li> <li><span><span><span>Leadership Development</span></span></span></li> <li><span><span><span>Sales</span></span></span></li> <li><span><span><span>And any other programs as required.</span></span></span></li> </ul> <p><span><span><span><span><span><span>Suitable candidate must be highly qualified and must have at least 3-4 years’ experience as Learning &amp; Development Manager in an upscale luxury hospitality industry or five-star hotels. He/She must have a strong interpersonal skills and analytical skills, must be able to work under pressure and meet strict deadlines with excellent spoken and written communication skills in English and/or another language. Middle East/GCC experience is an advantage.</span></span></span></span></span></span></p><br> <p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125169<br><br><strong>Job Category</strong> Food and Beverage &amp; Culinary<br><br><strong>Location</strong> Sheikh Zayed Road, Business Bay, Dubai 121000, United Arab EmiratesVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.<br><br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26124890<br><br><strong>Job Category</strong> Food and Beverage &amp; Culinary<br><br><strong>Location</strong> West Crescent, Palm Jumeirah, Dubai, United Arab EmiratesVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.<br><br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Wホテルのミッションは「好奇心に火をつけ、世界を広げる」ことです。私たちが提供するのは人生を経験する場所です。ドアを開き、心を開くことが私たちの使命です。私たちは常に、新しい出会いや新しい体験からインスピレーションを受けています。何事にも積極的に取り組む精神が私たちの核となっており、それによって世界中でラグジュアリーの常識を覆すことで有名になりました。「お望みのものを、お望みのときに」が私たちの文化であり、お客様の情熱を実現するためのサービス哲学です。独創的で革新的、そして常に可能性のある未来を見据えている方なら、Wホテルは最適な職場です。Ｗホテルの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、 目標を達成し、素晴らしいグローバルチームに参加し、 <strong>最高の自分になることができる場所</strong> で働いてみませんか。

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists in the oversight of the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 1 year experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Assisting in Managing Housekeeping Operations<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Works effectively with the Engineering department on guestroom maintenance needs.<br>• Supervises the property general cleaning schedule.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Assists in the supervision of daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.<br>• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Communicates areas that need attention to staff and follows up to ensure understanding.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>Managing Departmental Costs<br>• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>Ensuring Exceptional Customer Service<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Conducting Human Resources Activities<br>• Participates as needed in the investigation of employee accidents.<br>• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.<br>• Ensures employees understand expectations and parameters.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26124765<br><br><strong>Job Category</strong> Housekeeping &amp; Laundry<br><br><strong>Location</strong> Al Mamsha Street, PO Box 24970, Dubai, United Arab EmiratesVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Assists in the oversight of the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 1 year experience in the housekeeping or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Assisting in Managing Housekeeping Operations<br><br></strong><ul><li> Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.</li><li> Works effectively with the Engineering department on guestroom maintenance needs.</li><li> Supervises the property general cleaning schedule.</li><li> Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.</li><li> Inventories stock to ensure adequate supplies.</li><li> Assists in the supervision of daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.</li><li> Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.</li><li> Supports and supervises an effective inspection program for all guestrooms and public space.</li><li> Communicates areas that need attention to staff and follows up to ensure understanding.</li><li> Ensures all employees have proper supplies, equipment and uniforms.<br><br></li></ul><strong>Managing Departmental Costs<br><br></strong><ul><li> Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.</li><li> Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li><li> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br><br></li></ul><strong>Ensuring Exceptional Customer Service<br><br></strong><ul><li> Responds to and handles guest problems and complaints.</li><li> Strives to improve service performance.</li><li> Empowers employees to provide excellent customer service.</li><li> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br></li></ul><strong>Conducting Human Resources Activities<br><br></strong><ul><li> Participates as needed in the investigation of employee accidents.</li><li> Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.</li><li> Ensures employees understand expectations and parameters.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.</li><li> Participates in the employee performance appraisal process, providing feedback as needed.</li><li> Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li><li> Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li><li> Participates in employee progressive discipline procedures.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose,<strong> belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<p>Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&amp;B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces.</p><p><br></p><p>Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real time.</p><p><br></p><p>With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar.</p><p><strong>What You’ll Do:</strong></p><ul><li>Greet and welcome guests warmly upon arrival.</li><li>Ensure guests are seated promptly and comfortably.</li><li>Handle reservations, waitlists, and seating arrangements efficiently.</li><li>Resolve guest complaints or concerns in a professional and courteous manner.</li><li>Maintain a positive and polished first impression of the restaurant or venue.</li><li>Supervise and coordinate the host/hostess team.</li><li>Train new hosts/hostesses on greeting standards, reservation systems, and guest service.</li><li>Assign and monitor tasks to ensure front-of-house operations run smoothly.</li><li>Communicate effectively with servers, bartenders, and management to manage flow.</li><li>Manage booking systems (e.g., OpenTable, Resy, SevenRooms) and walk-ins.</li><li>Keep an accurate floor plan and track table turnover.</li><li>Balance seating to optimize server workload and ensure timely service.</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>Minimum 2 years of experience in a similar role within a restaurant or hospitality environment.</li><li>Excellent communication skills in English (fluency is a must).</li><li>Proficiency in Russian or any European language is a strong advantage.</li><li>High school diploma or equivalent.</li><li>Strong interpersonal skills with a warm, approachable personality.</li><li>Professional appearance and presentation.</li><li>Familiarity with MS Excel and Word.</li><li>Ability to upsell and confidently explain menu items.</li><li>A proactive team player with strong time management and leadership potential.</li></ul><p><br></p><p><strong><u>Benefits</u></strong></p><p><br></p><ul><li>Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself.</li><li>Be involved in customized trainings.</li><li>Have the chance to work in an international, diverse, and inclusive environment.</li><li>Become part of one of the most caring communities out there.</li><li>The famous team activities and social events bursting with fun.</li><li>Annual leave as per the company policy.</li><li>Medical Insurance covering all necessary services.</li><li>Yearly get-together for our Frontliner Champions.</li></ul><p><br></p><p><strong><u>Recruitment Process and Timeline</u></strong></p><p><br></p><ul><li><strong>Application Review</strong>: Submit your application, and our talent attraction team will review your profile.</li><li><strong>Pre-Screening</strong>: If your profile matches our requirements, you will receive a call from our talent team to discuss about the opportunity.</li><li><strong>Interview Process</strong>: If shortlisted, you will meet with our hiring/ operations managers and may need to attend one more round, which could include a trial in our dine-in location.</li><li><strong>Offer Discussion</strong>: Upon successful completion of the interview &amp; trial rounds, our recruiter will contact you to discuss the offer, post which, an offer letter will be released via email.</li></ul><p><br></p><p><strong><u>So, what does it really mean to work at Kitopi?</u></strong></p><p><br></p><p>We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.</p><p><br></p><p>Kitopi is an equal-opportunity employer. While we currently operate in multiple countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.</p><p><br></p><p>Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite and create joy.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Deputy Sushi Master (Sous Chef Level)</span></span></span>&nbsp;<br><span><span>(<span>18423</span></span></span>)</p><br> <p><span><span>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.&nbsp;</span></span></p><br> <p><br><span><span>Glistening on a private apex of Palm Island, One&amp;Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p>"A new culinary landmark at One&amp;Only The Palm, L’Abysse Dubai brings together the artistry of Chef Yannick Alléno and Sushi Master Yasunari Okazaki in an intimate, design-led setting. Conceived as a space between depth and light, the restaurant embodies quiet sophistication, a meeting of French precision and Japanese purity.</p><br> <p>We are assembling a team of passionate professionals who share a deep respect for craft, service, and detail. Joining L’Abysse Dubai means becoming part of an extraordinary story of excellence, harmony, and timeless refinement."&nbsp;</p><br> <p>" L’Abysse Dubai at One&amp;Only The Palm unites the artistry of Chef Yannick Alléno and Sushi Master Yasunari Okazaki in a setting of quiet sophistication. A place where French precision meets Japanese purity, we invite passionate professionals to join us in crafting a dining experience defined by excellence and intention."&nbsp;</p><br> <p>Ensure the quality and standards as per the brand are kept and followed. The given handbook with the rules and responsibility are followed strictly. Ensure all important information is communicated with the Sushi Master. All HACCP standards are followed and improved consistently. All guest requests will be handled with care and accommodated where possible. Maintain highest levels of personal hygiene and grooming at all times, as per standard. Assist and support the Sushi Master in all duties and ensure the preparation of nigiri -from mise en place to counter service- in strict compliance with recipes and given instructions.</p><br> <p>Key Duties and Responsibilities</p><br> <ul> <li>Take part in the preparation, cutting, and mise en place of nigiri according to L’Abysse standards.</li> <li>Guarantee consistency, precision, and excellence in taste.</li> <li>Be proactive in developing new nigiri with the Sushi chef, continuously embracing creativity.</li> <li>Lead the sushi counter service during time of service.</li> <li>Once fully trained and confident, be able to replace the Sushi Chef when required.</li> <li>Take pleasure in contributing to the creative process and development of new portions.</li> <li>Be attentive to the team, train, pass on knowledge, and communicate any issues to the supervisor.</li> <li>Ensure impeccable personal presentation as well as that of the team.</li> <li>Take an interest in the restaurant’s performance (number of covers, food cost, etc.).</li> <li>Check deliveries of goods in terms of both quality and quantity.</li> <li>Ensure full compliance with hygiene and food safety standards (HACCP).</li> <li>Take part in the training and supervision of commis or interns within the sushi team.</li> <li>Maintain an exemplary team spirit in a demanding and collaborative environment.</li> <li>Be a proactive force within the team, always striving for improvement</li> </ul> <p>Skills, Experience &amp; Educational Requirements</p><br> <ul> <li>Culinary school diploma and/or more than 3 years’ work experience.</li> <li>5-star Hotel work experience.</li> <li>Knowledge of Food Safety systems (HACCP).</li> <li>Fluency in English.</li> </ul> <p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Guest Relations Executive - Casea 101</span></span></span>&nbsp;<br><span><span>(<span>20429</span></span></span>)</p><br> <p><span><span>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.&nbsp;</span></span></p><br> <p><br><span><span>Glistening on a private apex of Palm Island, One&amp;Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><span>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a <strong>Restaurant Hostess</strong> to join the Food &amp; Beverage team at<strong> One&amp;Only The Palm Resort </strong>in Dubai.</span></p><br> <p><span>With the global growth of our brands, you will be an integral part of the Resort’s success, and your role goes beyond developing meaningful relationships with our guests and colleagues. As a <strong>Restaurant Hostess</strong>, you will be responsible for creating a warm and welcoming atmosphere while ensuring a seamless dining experience for every guest. You will oversee the reservation and seating flow, maintain excellent guest engagement, and ensure that service runs efficiently while adhering to our company’s core values. This role involves managing reservations, coordinating guest seating, supporting special events, and supervising the smooth day‑to‑day operations at the restaurant entrance.</span></p><br> <p><span>Key Duties and Responsibilities</span></p><br> <ul> <li><span>Greet and welcome guests warmly as they arrive at the restaurant. </span></li> <li><span>Manage reservations, walk‑ins, and waiting lists efficiently. </span></li> <li><span>Escort guests to their tables and present menus. </span></li> <li><span>Coordinate seating arrangements to optimize table turnover and service flow. </span></li> <li><span>Maintain an organized and updated reservations system. </span></li> <li><span>Communicate guest preferences and special requests to the service and kitchen teams. </span></li> <li><span>Answer telephone inquiries regarding reservations, menu details, and restaurant policies. </span></li> <li><span>Support the service team during peak hours as needed. </span></li> <li><span>Ensure the hostess stand, entrance area, and menus are always clean and presentable. </span></li> <li><span>Handle guest complaints or concerns professionally and promptly, escalating when necessary. </span></li> <li><span>Maintain excellent product knowledge of menu items, daily specials, and promotions. </span></li> <li><span>Assist in coordinating special events, group bookings, and VIP arrangements. </span></li> <li><span>Uphold company grooming standards and act as an ambassador for the restaurant’s brand.</span></li> <li><span>To assist with any other duties that are required by the member of the management team.</span></li> </ul> <p><span>A suitable candidate should have 1–2 years of experience in an upscale 5-star hotel or resort restaurant environment. Strong knowledge of food &amp; beverage service standards is essential. The candidate should possess excellent personal presentation, interpersonal skills, and the ability to build strong relationships with a high‑profile and diverse clientele. She must be a dynamic team player, committed to delivering the highest level of guest service and creating a welcoming first impression. Excellent communication skills in English are required, and proficiency in an additional language will be highly regarded.</span></p><br> <p><span>At One&amp;Only creating&nbsp;<strong>JOY</strong> is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy &amp; have the passion to make it happen, then we are looking for you.</span></p><br> <p><span>Please apply directly through this website and submit your most recent CV. Applications that do not meet the requirements will not be considered.</span></p><br> <p><span>We <strong>Thank You</strong> for your interest at Kerzner –One&amp;Only Resorts. Please note that only shortlisted candidates will be contacted.</span></p><br> <p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><strong>Essential Functions<br><br></strong><ul><li>Meeting, greeting and directing Guests who enter the lobby area.</li><li>Serving as the main point of contact for regular guests and VIP Guests and ensuring the hotel departments are fully briefed on their requirements.</li><li>Building and maintaining positive relationships with Guests and Team Members</li><li>Seeking verbal feedback from customers on a regular basis and responding to all Guest queries in a timely and efficient manner.</li><li>Serving as the main point of contact guests within reception scope – ensuring they spend a comfortable and memorable stay.</li><li>Managing, recording and resolving Guest complaints promptly.</li><li>Delivering the True Waldorf Service promise to our guests, by being the main point of contact for TWS guests before, during and after their stay.</li><li>Demonstrating a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate.</li><li>Ensuring a speedy resolution to any problems that may arise on shift.</li><li>Ensuring a very high level of customer service is constantly maintained for Reception and Lobby area.</li><li>Answering queries from guests, referring them to contact points at which they can obtain further information.</li><li>Participate in trainings in all areas, i.e. computer systems, balancing of shifts, day-to-day operations and guest service.</li><li>Covering telephone and Operator duties as required.</li><li>Performing tasks with utmost accuracy and consistency, ensuring all the follow ups are done in a timely manner.</li><li>Completing check list and passing handover to the next shift.</li><li>Personalizing every interaction with the guests, collecting golden nuggets, offering Hilton Honors membership, customizing upsell practices. <br><br></li></ul><strong>SUPPORTIVE FUNCTION<br><br></strong>In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.<br><br><ul><li>Supporting and assisting other departments when required</li><li>Liaising with other departments regarding matters arising e.g. Security, Housekeeping, Engineering, Accounting, Food &amp; Beverage etc.</li><li>Reporting to the Front Office Manager any maintenance that needs attention at the lobby.</li><li>Following through these maintenance issues when required.</li><li>Liaising with Housekeeping regarding accommodation requirements.</li><li>Assisting with the duties of other departments if limited staff and upon management request.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.<br><br><ul><li>Ability to effectively deal with team members and guests who will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Excellent interpersonal skills to provide overall guest satisfaction.</li><li>Excellent mathematical comprehension to understand and interpret numbers as they apply to the operations in hotels.</li><li>Ability to access and accurately input information using a moderately complex computer system.</li><li>Ability to read, write, speak and understand the English language to communicate effectively with guests and team members.</li><li>Ability to work under pressure and deal with stressful situations during busy periods.<br><br></li></ul><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<p>We are a prominent luxury hospitality brand in the region and we are looking for a sharp, people-driven <strong>HR Business Partner</strong> to sit at the intersection of business strategy and talent. This isn't a back-office HR role — you'll be embedded with operational leaders, influencing decisions, and shaping the employee experience from hire to retire.</p><p><br></p><p>If you thrive in fast-paced environments, love solving complex people challenges, and want to leave a real mark on a growing organization — this one's for you.</p><p><br></p><p><strong><u>What You'll Own</u></strong></p><p><br></p><p><strong>Be the Strategic Voice at the Table</strong></p><p><br></p><p>You won't just execute — you'll advise. You'll work shoulder-to-shoulder with senior leaders to connect people strategy with business performance. Think workforce planning, org design, and building the talent pipeline that keeps the business ahead of the curve.</p><p><br></p><p>Kindly note that this is an individual-contributor role.</p><p><br></p><p><strong>Drive Budgets, Forecasting &amp; Manpower Planning</strong></p><ul><li>Take ownership of the <strong>HR budget cycle</strong> — from building annual manpower budgets and headcount forecasts to tracking spend against plan throughout the year</li><li>Partner with <strong>Finance and Operations</strong> to align staffing models with business demand, seasonal fluctuations, and growth projections — ensuring the organization is always right-sized, right-skilled, and cost-efficient</li><li>Provide leadership with <strong>clear visibility</strong> on labor costs, vacancy rates, and workforce gaps to enable smarter, faster decision-making</li></ul><p><br></p><p><strong>Lead Employee Relations &amp; Grievance Management</strong></p><ul><li>Be the first point of contact for <strong>complex employee relations matters</strong> — from workplace conflicts and conduct issues to formal grievances and disciplinary proceedings</li><li>Manage cases with <strong>fairness, discretion, and consistency</strong>, ensuring all matters are handled in line with company policy, local labor law, and best practice</li><li>Coach managers on how to <strong>navigate sensitive conversations</strong>, de-escalate tensions, and create a culture where issues are addressed early — before they escalate</li><li>Conduct or oversee <strong>workplace investigations</strong> where needed, documenting findings and recommending appropriate outcomes</li><li>Track <strong>ER trends and patterns</strong> across the business and use insights to recommend preventive measures that strengthen workplace harmony</li></ul><p><br></p><p><strong>Drive Talent &amp; Culture Forward</strong></p><ul><li>Own the full talent lifecycle — from attracting the right people to helping them grow, perform, and stay</li><li>Build meaningful succession plans and leadership pipelines — not just spreadsheets, but real development paths</li><li>Design and run the performance cycle in a way that actually moves the needle — goal setting, coaching conversations, and honest feedback loops</li><li>Partner with L&amp;D to create development programs that employees genuinely value</li></ul><p><br></p><p><strong>Be the Go-To for All Things People</strong></p><ul><li>Act as a trusted sounding board for managers on performance concerns, team dynamics, and people decisions</li><li>Keep compensation and benefits competitive by collaborating closely with Finance — because retaining great talent starts with fair rewards</li><li>Champion <strong>Diversity, Equity &amp; Inclusion</strong> — not as a checkbox, but woven into how the business hires, engages, and grows its people</li></ul><p><br></p><p><strong>Make Data-Driven Decisions</strong></p><ul><li>Track what matters — turnover trends, engagement scores, performance patterns — and turn numbers into actionable insights for leadership</li><li>Spot issues before they become problems and recommend smart, proactive solutions</li></ul><p><br></p><p><strong>Lead Through Change</strong></p><ul><li>Support transformation initiatives and help teams navigate shifts in structure, process, or culture with clarity and confidence</li><li>Build engagement and retention strategies that go beyond surveys — think recognition, feedback loops, and genuine connection</li></ul><p><br></p><p><strong><u>What Makes You a Great Fit</u></strong></p><p><br></p><p><strong>Your Background</strong></p><ul><li><strong>5+ years in HR</strong>, with at least <strong>2 years operating as a true business partner</strong> — not just in title</li><li>Experience in <strong>hospitality, luxury brands, or high-touch service industries</strong> is a strong plus</li><li>Hands-on experience across <strong>employee relations, grievance handling, recruitment, performance management, HR budgeting, manpower planning, and organizational development</strong></li></ul><p><br></p><p><strong>Your Credentials</strong></p><ul><li><strong>Bachelor's degree</strong> in HR, Business, or a related discipline</li><li><strong>HR certification</strong> (PHR, SPHR, CIPD, or similar) is a bonus</li></ul><p><br></p><p><strong>Your Style</strong></p><ul><li>You communicate with confidence and clarity.</li><li>You're equally comfortable in a boardroom conversation and a 1:1 with a front-line team member</li><li>You handle sensitive situations with <strong>maturity, discretion, and emotional intelligence</strong></li><li>You're calm under pressure, solutions-oriented, and never afraid to challenge the status quo constructively</li><li>You lead with data but connect with empathy</li></ul><p><br></p><p><strong><u>Why This Role?</u></strong></p><p><br></p><p>You'll join a <strong>world-class hospitality group</strong> where people are genuinely at the center of the business. This is a chance to shape culture, influence strategy, and grow your career in one of the most exciting markets in the world.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>