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Job Title: Project Coordinator (IT Projects) Location: Sharjah, UAE (Only candidates currently residing in Sharjah, UAE will be considered.) Employment Type: Full-time Hiring For: Our Client (Sharjah, UAE) About the Role We are hiring a Project Coordinator on behalf of our client based in Sharjah, UAE. We are looking for a technically aware and highly organized professional who can effectively coordinate between clients and internal technical teams to ensure the successful delivery of software and mobile application projects. The ideal candidate should have experience managing IT projects, excellent communication skills, and the ability to collaborate with developers, designers, QA engineers, and stakeholders while keeping projects on schedule. Key Responsibilities Coordinate end-to-end software, web, and mobile application development projects. Act as the primary point of communication between the client and the internal development team. Gather, document, and communicate business requirements to technical teams. Plan, monitor, and track project timelines, milestones, and deliverables. Schedule and facilitate client meetings, project discussions, and status updates. Coordinate with Developers, UI/UX Designers, QA Engineers, and other stakeholders to ensure timely project execution. Follow up on project progress and proactively identify potential risks or delays. Maintain project documentation, meeting minutes, and status reports. Ensure clear communication throughout the project lifecycle. Support testing, deployment, and project handover activities. Build and maintain strong client relationships while ensuring customer satisfaction. Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.2–5 years of experience as a Project Coordinator, Project Executive, or similar role in an IT/software development company. Strong understanding of:Mobile Application Development (Android & i OS) Web Application Development Software Development Life Cycle (SDLC) Agile/Scrum methodologies Ability to understand technical discussions and coordinate effectively with development teams. Excellent verbal and written communication skills. Strong organizational, documentation, and multitasking abilities. Experience with project management tools such as Jira, Trello, Click Up, Asana, or similar platforms is preferred. Proficiency in Microsoft Office and Google Workspace. Mandatory Requirements Candidate must currently reside in Sharjah, UAE. Prior experience coordinating software, web, or mobile application development projects. Strong technical understanding of IT project workflows. Ability to coordinate efficiently between clients and technical teams. Preferred Experience working in software development or IT services companies. Knowledge of QA processes, deployment cycles, and release management. Familiarity with cloud-based project management and collaboration tools. What We're Looking For Excellent communication and stakeholder management skills. Strong problem-solving and decision-making abilities. Ability to manage multiple projects simultaneously. Detail-oriented with strong time management skills. A proactive, collaborative, and client-focused approach. Location: Sharjah, UAE (Applicants must currently be residing in Sharjah, UAE.)
Job Purpose:This role is responsible for enhancing customer experiences across GPSSA’s digital channels by analyzing user behavior, gathering feedback, and implementing improvements that align with organizational goals. This role focuses on understanding customer needs and driving user-centric strategies to ensure digital solutions are engaging, intuitive, and effective. The role collaborates with cross-functional teams to ensure user insights are embedded into the design and development processes, fostering a seamless and satisfying customer journey. Main Duties and Responsibilities:Core Responsibilities Customer Experience Analysis and Improvement Leverages advanced data analytics tools (e.g., heatmaps, user behavior tracking, AI-driven insights) to conduct comprehensive analyses of user interactions across digital platforms, identifying key pain points and innovative opportunities for improvement. Utilizes user-centered design methodologies, including surveys, interviews, and usability testing, to gather and synthesize real-time user feedback, transforming insights into actionable, data-backed recommendations for design and development improvements. Applies cutting-edge techniques such as predictive analytics and A/B testing to continuously refine customer journeys and optimize digital experiences. Collaboration with Cross-Functional Teams Works closely with business analysts to ensure user requirements are seamlessly integrated into project specifications, utilizing Agile methodologies to foster a user-centric, iterative development process. Collaborates with UX/UI designers, developers, and system architects to create intuitive, accessible, and innovative interfaces, ensuring all design solutions adhere to the latest best practices in usability, accessibility, and responsive design. Applies technical expertise in front-end technologies to provide informed recommendations and contribute to design and implementation, ensuring both aesthetic appeal and functional precision. Development of CX Strategies Develops and implements customer experience strategies aimed at enhancing user engagement and satisfaction across all digital channels, aligning these strategies with GPSSA’s overall digital objectives. Continuously monitors the effectiveness of CX initiatives using data analytics, AI-driven sentiment analysis, and performance metrics, offering insights to optimize the customer journey and ensure alignment with business goals. Proactively integrates emerging trends and technologies (e.g., conversational AI) to maintain a competitive edge in delivering superior customer experiences. Training and Advocacy Acts as an advocate for the customer within the organization, promoting a culture of user-centric thinking and decision-making among team members and stakeholders. Provides training and support to internal teams on best practices for customer engagement and experience enhancement, ensuring a consistent approach to CX across all touchpoints. Reporting and Insights Prepares detailed reports on user behavior, engagement metrics, and CX findings, leveraging advanced data visualization tools to communicate complex insights and actionable recommendations to senior management. Utilizes state-of-the-art data analytics and machine learning tools to track user behavior and predict future trends, providing proactive insights that inform digital product enhancements and marketing strategies. Presents key findings to stakeholders, driving strategic decision-making through data-driven narratives that tie directly to business outcomes. Self-Management Responsibilities Defines performance goals at the start of the year in discussion with the Line Manager and ensures that the goals are achieved during the course of the year. Identifies the training and development requirements for self and agrees on them with the Line Manager to ensure that the required trainings are arranged and attended. Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role. Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth. Education and Experience:Bachelor’s degree in marketing, User Experience Design, Psychology, or a related field. Minimum of 6+ years of experience in customer experience management. Hands-on experience with tools like Google Analytics, Hotjar, Adobe XD, or Figma for tracking, analyzing, and visualizing user behavior and insights. Eligibility for this position is restricted to UAE Nationals only.
<p>The role focuses on validating mobile-first customer journeys for mortgage onboarding and digitized service requests, as well as the back-office workflows used by
Business teams. The UAT Tester will coordinate with Product Owners, Business SMEs, UI/UX Designer, and Development Team to ensure releases meet business acceptance criteria, regulatory and security standards, and deliver a seamless Arabic/English customer experience.
</p><ul><li><p>Execute comprehensive User Acceptance Testing (UAT) test cases in Arabic, meticulously documenting results and identifying defects.</p></li><li><p>Collaborate closely with business analysts and end-users to gather and clarify requirements for testing purposes, ensuring alignment with business objectives.</p></li><li><p>Translate technical documentation and user stories into clear, actionable test scenarios that reflect real-world user workflows.</p></li><li><p>Report and track defects in a defect tracking system, providing detailed, reproducible steps for developers to resolve issues.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Qualifications & Experience (Required):</p><ul><li><p>5–7+ years of hands-on experience in Functional and UI/UX testing for Mobile Apps (iOS & Android) including bilingual (Arabic/English) and RTL/LTR support.</p></li><li><p>Minimum 4 years in Banking and Financial Services (BFSI).</p></li><li><p>Practical experience testing Mobile & Internet Banking (e.g., FAB apps/portals) and at least one mortgage or lending journey.</p></li><li><p>Exposure to Agile projects with solid self‑management and stakeholder communication skills.</p></li><li><p>Proficiency with HP ALM and Jira for test management and defect tracking.</p></li><li><p>Advanced skills in MS Office (Excel, Word) for test documentation and reporting</p></li></ul><p>Nice to Have (Preferred):</p><ul><li><p>Prior experience with Core Banking systems such as Temenos T24 and Card systems such as FirstVision.</p></li><li><p>Experience with CRM/BPM and core‑banking integrations; exposure to Microsoft Dynamics 365, Camunda, or similar platforms.</p></li><li><p>Background in testing enterprise integrations (APIs, middleware), notifications (SMS/Push/Email), and Document Management.</p></li><li><p>Familiarity with accessibility standards and bilingual/RTL testing best practices.</p></li><li><p>ISTQB certification or equivalent.</p></li></ul><p>Skills</p><p>Functional and UI/UX testing</p><p>Agile project management</p><p>Test documentation and reporting</p></li></ul>
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We're building a network of exceptional professionals for upcoming enterprise-scale technology, <strong>AI, digital transformation, and energy sector initiatives </strong>across the UAE and the wider GCC. Whether you're actively exploring new opportunities or simply interested in staying connected, we'd love to hear from you. By joining our Talent Community, you'll be considered for future projects and permanent opportunities across a range of high-impact programmes.<br>
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Areas of Expertise: <strong>Product Engineering</strong>
<ul>
<li>Solution Architects </li><li>Backend Engineers </li><li>Front-End Engineers </li><li>Full Stack Engineers </li><li>UI/UX Designers </li><li>Infrastructure Engineers (SRE/AIOps)
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<p><strong>Skills of interest</strong> Cloud Platforms, Kubernetes, Python, Node.js, Angular, Microservices, DevOps, Terraform, CI/CD, Observability, Platform Engineering.<br>
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<p><strong>Why Join Our Talent Community?</strong></p><br><br>
<p>✅ Be considered for upcoming opportunities before they are publicly advertised<br>
✅ Connect with projects across AI, Technology, Energy and Digital Transformation<br>
✅ Receive updates on relevant opportunities matching your expertise<br>
✅ Build a relationship with our specialist recruitment team<br>
✅ Participate in future contract, consulting and permanent opportunities</p><br><br>
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Job Description<br><p><strong>Must-have Skills: </strong>TypeScript, React (Capable), Express.js, Generative AI Fundamentals (Strong), Node JS, <strong>Good-to-have Skills :</strong></p><br><p><strong>Job Description:</strong></p><br><p><strong>Experience</strong></p><br><p>- Minimum 2 years of coding experience in ReactJS (TypeScript), HTML, CSS-Pre-processors, or CSS-in-JS in creating Enterprise Applications with high performance for Responsive Web Applications.</p><br><p>- Minimum 7 years of coding experience in NodeJS, JavaScript & TypeScript and NoSQL Databases.</p><br><p>- Developing and implementing highly responsive user interface components using React concepts. (self-contained, reusable, and testable modules and components)</p><br><p>- Architecting and automating the build process for production, using task runners or scripts</p><br><p>- Knowledge of Data Structures for TypeScript.</p><br><p>- Monitoring and improving front-end performance. - Banking or Retail domains knowledge is good to have.</p><br><p>- Hands-on experience in performance tuning, debugging, monitoring.</p><br><p><strong>Technical Skills</strong></p><br><p>- Excellent knowledge developing scalable and highly available Restful APIs using NodeJS technologies</p><br><p>- Well versed with CI/CD principles, and actively involved in solving, troubleshooting issues in distributed services ecosystem</p><br><p>- Understanding of containerization, experienced in Dockers, Kubernetes.</p><br><p>- Exposed to API gateway integrations like 3Scale.</p><br><p>- Understanding of Single-Sign-on or token-based authentication (Rest, JWT, OAuth)</p><br><p>- Possess expert knowledge of task/message queues include but not limited to: AWS, Microsoft Azure, Pushpin and Kafka.</p><br><p>- Practical experience with GraphQL is good to have.</p><br><p>- Writing tested, idiomatic, and documented JavaScript, HTML and CSS</p><br><p>- Experience in developing responsive web-based UI</p><br><p>- Have experience with Styled Components, Tailwind CSS, Material UI and other CSS-in-JS techniques - Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system</p><br><p>- Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed</p><br><p>- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model</p><br><p>- Documenting the code inline using JSDoc or other conventions</p><br><p>- Thorough understanding of React.js and its core principles</p><br><p>- Familiarity with modern front-end build pipelines and tools</p><br><p>- Experience with popular React.js workflows (such as Flux or Redux or ContextAPI or Data Structures)</p><br><p>- A knack for benchmarking and optimization</p><br><p>- Proficient with the latest versions of ECMAScript (JavaScript or TypeScript)</p><br><p>- Knowledge of React and common tools used in the wider React ecosystem, such as npm, yarn etc</p><br><p>- Familiarity with common programming tools such as RESTful APIs, TypeScript, version control software, and remote deployment tools, CI/CD tools</p><br><p>- An understanding of common programming paradigms and fundamental React principles, such as React components, hooks, and the React lifecycle</p><br><p>- Unit testing using Jest, Enzyme, Jasmine or equivalent framework</p><br><p>- Understanding of linter libraries (TSLINT, Prettier etc) Functional Skills</p><br><p>- Experience in following best Coding, Security, Unit testing, and Documentation standards and practices</p><br><p>- Experience in Agile methodology.</p><br><p>- Ensure quality of technical and application architecture and design of systems across the organization.</p><br><p>- Effectively research and benchmark technology against other best-in-class technologies.</p><br><p><strong>Soft Skills</strong></p><br><p>-<span>Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness, by sharing deep knowledge and experience.</span></p><br><p>- Self-motivator and self-starter, Ability to own and drive things without supervision and works collaboratively with the teams across the organization.</p><br><br><br> </div>
Senior Frontend Designer <br><br>Role Overview<br><br>We are seeking a highly skilled Senior Frontend Designer to design, build, and maintain modern, responsive, and accessible web applications for enterprise and customer-facing digital platforms.<br><br>This role combines deep frontend expertise with the ability to contribute to backend services and integrations. You will work closely with UX designers, product owners, backend engineers, and AI/ML teams to deliver intuitive, high-performance user experiences while ensuring scalability, maintainability, and adherence to engineering best practices.<br><br>The ideal candidate will have strong experience building production-grade React applications, developing reusable component libraries, integrating APIs, and contributing to Node.js and Python-based backend services.<br><br>Key Responsibilities<br><br>Design, develop, and maintain reusable React.js component libraries Translate Figma, Adobe XD, and design specifications into responsive, pixel-perfect user interfaces Build responsive layouts using modern CSS techniques including Flexbox, CSS Grid, and mobile-first principles Develop interactive dashboards featuring charts, tables, and real-time data visualizations Manage application state using Redux Toolkit, Zustand, or Context API Integrate and consume RESTful APIs while managing loading, error, and empty states effectively Optimize frontend performance through lazy loading, memoization, code splitting, and bundle optimization Ensure compliance with WCAG 2.1 accessibility standards and cross-browser compatibility requirements Develop and execute unit tests using Jest and React Testing Library Build and maintain backend services and REST APIs using Node.js (Express/Nest JS) Develop Python-based services and APIs using Fast API or Flask Collaborate with AI and machine learning teams to integrate model outputs into user-facing applications Participate in design reviews and contribute to UI/UX improvements Maintain high-quality, well-documented code through Git workflows, code reviews, and pull request processes Contribute to Agile delivery processes and sprint planning activities <br><br>Required Skills & Qualifications<br><br>Frontend Development<br><br>6+ years of hands-on experience developing production applications using React.js Strong proficiency in Java Script (ES6+) and Type Script Experience with modern UI frameworks and libraries including Tailwind CSS, Material UI, or shadcn/ui Strong understanding of responsive design principles and frontend architecture Expertise in HTML5, CSS3, semantic markup, and accessibility standards Experience integrating REST APIs and implementing asynchronous programming patterns Strong experience with state management solutions including Redux Toolkit, Zustand, or Context API <br><br>Backend Development<br><br>Experience developing REST APIs using Node.js, Express, or Nest JS Hands-on experience with Python (Fast API or Flask) Knowledge of relational and NoSQL databases, including Postgre SQL and Mongo DB Understanding of authentication and authorization frameworks including JWT and OAuth 2.0 <br><br>General Engineering Skills<br><br>Experience using Git, pull request workflows, and code review processes Strong understanding of Agile and Scrum methodologies Excellent problem-solving, debugging, and analytical skills Strong communication and stakeholder collaboration abilities <br><br>Preferred Skills & Experience<br><br>Experience with Next.js (SSR, SSG, ISR) Strong data visualization experience using Chart.js, Recharts, or D3.js Exposure to React Native or cross-platform mobile development Experience integrating AI services, LLM APIs, or Azure Open AI/Open AI solutions Familiarity with Lang Chain, Lang Graph, or RAG-based architectures Knowledge of banking, fintech, or regulated industry environments Experience working with Azure and/or AWS cloud platforms Exposure to microfrontend architectures and Module Federation Experience implementing Web Socket and real-time applications Knowledge of Docker, containerization, and CI/CD pipelines <br><br>Halian Group<br><br>With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers. Our resourcing and smart services help you to realise tomorrow's potential. Discover the amazing things possible when you bring the right people and the right technologies together.<br><br>At Halian, we recognise that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organisations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives.<br><br>We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique.<br><br>Gen AI Engineer - Banking in Abu Dhabi, United Arab Emirates
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<p>Team Introduction
TikTok Design Team is to provide first-class user experience for hundreds of millions of users around the world, thereby helping them create and express better, discover the diversity and beauty of the world, break down more barriers, and build bridges between people. We are an international design team with Product Designer, Creative Designer, Visual Designer, Content Designer and Localisation Expert from all over the world working together to make every impossible possible. We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth.
Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.
Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted.
Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates. Responsibilities
- Own product design for TikTok’s short‑video, live streaming, and services offerings across C‑ and B‑side experiences.
- Partner with Product, Engineering, Research, and Data teams to drive design iterations, generate creative ideas, and deliver optimal solutions.
- Continuously improve UX by tracking global design trends, user behaviors, pain points, and aesthetic preferences.
- Support design implementation, using Vibe Coding to collaborate with engineering on fidelity and basic style adaptation issues.
- Apply AI tools to boost design efficiency, translate design needs into clear technical specs, and streamline design‑development collaboration. Minimum Qualifications
- Currently pursuing an Undergraduate degree in Design or a related technical discipline.
- Full‑stack product design skills with strong interaction and UI fundamentals.
- Vibe Coding proficiency – able to build high‑fidelity prototypes using AI‑assisted coding tools.
- Self‑motivated, hands‑on, and learning‑oriented; values reflection and iterative improvement.
- Excellent communication and collaboration skills; thrive in a fast‑paced environment.
- Passion for product design, curiosity, and a global perspective. Preferred Qualifications
- Interest in emerging tech and AI, with a proactive approach to integrating AI into design workflows.
- Prior product design internship or project experience (consumer apps preferred).
- Familiarity with design systems and component‑based practices.</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Support ongoing improvement of the Choithrams Retail E-commerce App (UAE,</p></li><li><p>Bahrain & Qatar)</p></li><li><p>Support UI/UX enhancements: navigation, search, product pages, checkout flow</p></li><li><p>Help coordinate requirements and testing with IT / developers</p></li><li><p>Work with the marketing team to execute e-commerce specific campaigns and promotions</p></li><li><p>Use data and dashboards to identify customer behavior trends and propose improvements</p></li><li><p>Support customer-centric initiatives to improve satisfaction and retention</p></li><li><p>Assist with basic weekly reporting (sales, conversion, retention, top categories)</p></li></ul><br><p><strong>The Role</strong>
This is a hands-on role for someone in their e-commerce career who wants to grow
into product and digital growth. You will support the improvement of our Retail E-commerce
App and B2B E-commerce App, working closely with internal teams (IT, marketing, finance,
operations) to enhance UI/UX, customer experience and performance.
</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>5 years of experience in e-commerce, digital, retail, or FMCG</p></li><li><p>Comfortable working with data (Excel/Google Sheets; dashboards is a plus)</p></li><li><p>Strong attention to detail and willingness to “own” tasks end-to-end</p></li><li><p>Good understanding of UI/UX and customer journey (you don’t need to be a designer)</p></li><li><p>Strong communication skills and ability to work cross-functionally</p></li><li><p>Arabic speaking is a STRONG ADVANTAGE</p></li></ul><p></p></section>
About the Company: Aspire Systems is a global technology services firm with 4500+ employees, specializing in software engineering and digital services, with a strong presence across the US, UK, UAE, and India. The company has been recognized multiple times as a Great Place to Work.<br><br>About the Role: Service Now Consultant<br><br>Location: Dubai, UAE<br><br>Employment Type: Full Time<br><br>Experience: 5- 10 Years<br><br>Job Description<br>Develop and customize Service Now ITSM modules, including Incident, Problem, Change, Request, Service Catalog, and Knowledge. Implement and support Hardware Asset Management (HAM), Software Asset Management (SAM), and IT Operations Management (ITOM) solutions. Configure and maintain CMDB, Discovery, Identification & Reconciliation Engine (IRE), Asset Lifecycle, and Software License Management. Develop integrations using REST/SOAP APIs, Integration Hub, MID Server, and Flow Designer. Implement integrations with Microsoft Intune, JAMF, SCCM, Azure AD, Microsoft Graph API, Tenable, and other enterprise systems. Develop and maintain Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, Scheduled Jobs, and Flow Designer workflows. Troubleshoot platform issues, optimize performance, and ensure data quality across ITSM, HAM, SAM, and ITOM modules.<br>Required Skills<br>5–8 years of hands-on Service Now development experience Strong hands-on experience in Service Now ITSM, HAM, SAM, and ITOM. Experience with CMDB, Discovery, Service Mapping, Asset Management, and Software License Management. Strong proficiency in Java Script (minimum 5–8 years of coding experience) Hands-on experience in scripting, custom application development, integrations, Flow Designer, Script Includes, Business Rules, Client Scripts, UI Actions, REST/SOAP APIs, and Service Portal/Workspace development. Experience integrating Intune, JAMF, SCCM, Azure AD, Microsoft Graph API, and Tenable with Service Now. Knowledge of Identification & Reconciliation Engine (IRE), Discovery Patterns, and CMDB best practices. Service Now certifications such as CSA, CAD, and CIS-ITSM/HAM/SAM/Discovery are good to have.
Service Now Administrator – Job Description (10+ Years Experience) Experience: 10+ Years Location: UAE (Onsite/Hybrid as per client requirement) Job Summary We are seeking an experienced Service Now Administrator with 10+ years of IT experience and extensive expertise in administering, configuring, and maintaining the Service Now platform. The ideal candidate will be responsible for platform governance, system administration, integrations, performance optimization, security compliance, and supporting enterprise-wide Service Now implementations. Key Responsibilities Administer, configure, and maintain the Service Now platform across multiple modules. Manage platform upgrades, patches, releases, and instance cloning activities. Configure users, groups, roles, ACLs, workflows, notifications, and service catalog items. Monitor platform performance, availability, and system health to ensure optimal operations. Manage Incident, Problem, Change, Knowledge, Service Catalog, and CMDB modules. Perform platform troubleshooting, root cause analysis, and issue resolution. Implement and maintain integrations with third-party applications using REST/SOAP APIs. Ensure compliance with security, governance, and audit requirements. Develop and maintain reports, dashboards, KPIs, and performance analytics. Collaborate with developers, architects, and business stakeholders to deliver platform enhancements. Support ITSM, ITOM, ITAM, HRSD, and CSM modules as required. Create and maintain technical documentation, SOPs, and operational procedures. Manage MID Servers, Discovery, Service Mapping, and CMDB health activities. Provide platform administration support and mentor junior administrators. Required Skills & Qualifications10+ years of overall IT experience with 5+ years as a Service Now Administrator. Strong hands-on experience with Service Now Administration and Platform Management. Expertise in ITSM, CMDB, Discovery, Service Catalog, Knowledge Management, and Change Management. Experience managing Service Now upgrades, patching, cloning, and release management. Strong understanding of ACLs, Roles, Groups, UI Policies, Business Rules, and Workflows. Experience with REST APIs, SOAP integrations, LDAP, SSO, and Active Directory integrations. Knowledge of MID Server administration and Service Now Discovery. Strong troubleshooting, performance tuning, and system monitoring skills. Experience working in enterprise-scale Service Now environments. Excellent communication and stakeholder management skills. Preferred Qualifications Service Now Certified System Administrator (CSA). Service Now Certified Implementation Specialist (CIS) certifications are highly preferred. Experience with ITOM, ITAM, HRSD, CSM, or Sec Ops modules. Knowledge of scripting using Java Script, Glide APIs, and Flow Designer. Experience in Agile, ITIL, and Dev Ops environments. Key Technologies Service Now Platform ITSM, ITOM, ITAM, CMDBDiscovery & Service Mapping REST/SOAP APIsLDAP, SSO, Active Directory Flow Designer Java Script Performance Analytics MID Server ITIL Framework This role requires a highly skilled Service Now Administrator capable of managing enterprise-scale Service Now environments while ensuring platform stability, security, and continuous improvement for Moro Hub.
Service Now Administrator – Job Description (10+ Years Experience) Experience: 10+ Years Location: UAE (Onsite/Hybrid as per client requirement) Job Summary We are seeking an experienced Service Now Administrator with 10+ years of IT experience and extensive expertise in administering, configuring, and maintaining the Service Now platform. The ideal candidate will be responsible for platform governance, system administration, integrations, performance optimization, security compliance, and supporting enterprise-wide Service Now implementations. Key Responsibilities Administer, configure, and maintain the Service Now platform across multiple modules. Manage platform upgrades, patches, releases, and instance cloning activities. Configure users, groups, roles, ACLs, workflows, notifications, and service catalog items. Monitor platform performance, availability, and system health to ensure optimal operations. Manage Incident, Problem, Change, Knowledge, Service Catalog, and CMDB modules. Perform platform troubleshooting, root cause analysis, and issue resolution. Implement and maintain integrations with third-party applications using REST/SOAP APIs. Ensure compliance with security, governance, and audit requirements. Develop and maintain reports, dashboards, KPIs, and performance analytics. Collaborate with developers, architects, and business stakeholders to deliver platform enhancements. Support ITSM, ITOM, ITAM, HRSD, and CSM modules as required. Create and maintain technical documentation, SOPs, and operational procedures. Manage MID Servers, Discovery, Service Mapping, and CMDB health activities. Provide platform administration support and mentor junior administrators. Required Skills & Qualifications10+ years of overall IT experience with 5+ years as a Service Now Administrator. Strong hands-on experience with Service Now Administration and Platform Management. Expertise in ITSM, CMDB, Discovery, Service Catalog, Knowledge Management, and Change Management. Experience managing Service Now upgrades, patching, cloning, and release management. Strong understanding of ACLs, Roles, Groups, UI Policies, Business Rules, and Workflows. Experience with REST APIs, SOAP integrations, LDAP, SSO, and Active Directory integrations. Knowledge of MID Server administration and Service Now Discovery. Strong troubleshooting, performance tuning, and system monitoring skills. Experience working in enterprise-scale Service Now environments. Excellent communication and stakeholder management skills. Preferred Qualifications Service Now Certified System Administrator (CSA). Service Now Certified Implementation Specialist (CIS) certifications are highly preferred. Experience with ITOM, ITAM, HRSD, CSM, or Sec Ops modules. Knowledge of scripting using Java Script, Glide APIs, and Flow Designer. Experience in Agile, ITIL, and Dev Ops environments. Key Technologies Service Now Platform ITSM, ITOM, ITAM, CMDBDiscovery & Service Mapping REST/SOAP APIsLDAP, SSO, Active Directory Flow Designer Java Script Performance Analytics MID Server ITIL Framework This role requires a highly skilled Service Now Administrator capable of managing enterprise-scale Service Now environments while ensuring platform stability, security, and continuous improvement for Moro Hub.
Service Now Administrator – Job Description (10+ Years Experience) Experience: 10+ Years Location: UAE (Onsite/Hybrid as per client requirement) Job Summary We are seeking an experienced Service Now Administrator with 10+ years of IT experience and extensive expertise in administering, configuring, and maintaining the Service Now platform. The ideal candidate will be responsible for platform governance, system administration, integrations, performance optimization, security compliance, and supporting enterprise-wide Service Now implementations. Key Responsibilities Administer, configure, and maintain the Service Now platform across multiple modules. Manage platform upgrades, patches, releases, and instance cloning activities. Configure users, groups, roles, ACLs, workflows, notifications, and service catalog items. Monitor platform performance, availability, and system health to ensure optimal operations. Manage Incident, Problem, Change, Knowledge, Service Catalog, and CMDB modules. Perform platform troubleshooting, root cause analysis, and issue resolution. Implement and maintain integrations with third-party applications using REST/SOAP APIs. Ensure compliance with security, governance, and audit requirements. Develop and maintain reports, dashboards, KPIs, and performance analytics. Collaborate with developers, architects, and business stakeholders to deliver platform enhancements. Support ITSM, ITOM, ITAM, HRSD, and CSM modules as required. Create and maintain technical documentation, SOPs, and operational procedures. Manage MID Servers, Discovery, Service Mapping, and CMDB health activities. Provide platform administration support and mentor junior administrators. Required Skills & Qualifications10+ years of overall IT experience with 5+ years as a Service Now Administrator. Strong hands-on experience with Service Now Administration and Platform Management. Expertise in ITSM, CMDB, Discovery, Service Catalog, Knowledge Management, and Change Management. Experience managing Service Now upgrades, patching, cloning, and release management. Strong understanding of ACLs, Roles, Groups, UI Policies, Business Rules, and Workflows. Experience with REST APIs, SOAP integrations, LDAP, SSO, and Active Directory integrations. Knowledge of MID Server administration and Service Now Discovery. Strong troubleshooting, performance tuning, and system monitoring skills. Experience working in enterprise-scale Service Now environments. Excellent communication and stakeholder management skills. Preferred Qualifications Service Now Certified System Administrator (CSA). Service Now Certified Implementation Specialist (CIS) certifications are highly preferred. Experience with ITOM, ITAM, HRSD, CSM, or Sec Ops modules. Knowledge of scripting using Java Script, Glide APIs, and Flow Designer. Experience in Agile, ITIL, and Dev Ops environments. Key Technologies Service Now Platform ITSM, ITOM, ITAM, CMDBDiscovery & Service Mapping REST/SOAP APIsLDAP, SSO, Active Directory Flow Designer Java Script Performance Analytics MID Server ITIL Framework This role requires a highly skilled Service Now Administrator capable of managing enterprise-scale Service Now environments while ensuring platform stability, security, and continuous improvement for Moro Hub.
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<span>Analyze existing services and identify opportunities to improve customer experience and service delivery.<br> Design customer journeys (As-Is & To-Be) to enhance user experience and operational efficiency.<br> Collaborate with Business Analysts, UX/UI Designers, and Technical teams to align business, user, and technical requirements.<br> Develop service design artifacts such as Customer Journey Maps, Service Blueprints, User Personas, Process Flows, and Service Catalogs.<br> Identify pain points and recommend improvements to simplify processes and enhance customer satisfaction.<br> Ensure consistency across digital service channels and support the implementation of customer-centric solutions.<br> Participate in workshops, stakeholder meetings, and design review sessions to support project delivery.<br> Key Responsibilities 1 Service Discovery & Analysis Conduct workshops and working sessions with key stakeholders to gather insights and understand current service delivery models.<br> Analyze existing services and identify gaps, inefficiencies, and improvement opportunities.<br> Map current state (As-Is) customer journeys across all relevant services.<br> 2 Service Design & Experience Definition Design future state (To-Be) customer journeys with a focus on improving user experience and operational efficiency.<br> Identify and address pain points, delays, redundancies, and service gaps.<br> Ensure consistency and standardization of services across all channels (web, mobile, backend).<br> 3 Alignment Across Business, UX, and Technology Collaborate closely with Business Analysts and UX/UI teams to: Align business requirements with user experience design.<br> Ensure feasibility and alignment with technical architecture and implementation constraints.<br> Act as a bridge between business, design, and technical teams to ensure cohesive service delivery.<br> 4 Customer Experience (CX) Optimization Simplify service processes by reducing unnecessary steps and removing friction points.<br> Enhance usability and accessibility of services.<br> Ensure a consistent and seamless customer experience across all touchpoints.<br> 5 Service Design Artifacts Development Develop and maintain comprehensive service design deliverables, including but not limited to: Customer Journey Maps (As-Is and To-Be) Service Blueprints (including frontstage and backstage processes) User Personas Stakeholder Maps Service Ecosystem Maps Service Catalogs End-to-end Process Flows Experience Guidelines and Design Principles 6 Recommendations & Continuous Improvement Provide actionable recommendations for service optimization and transformation.<br> Support prioritization of services based on impact, complexity, and business value.<br> Contribute to defining a scalable and sustainable service design framework.<br> 3. Deliverables The Service Designer is expected to deliver the following: As-Is and To-Be Customer Journey Maps Detailed Service Blueprints (frontstage & backstage) User Personas Service Catalog Process Flow Diagrams Stakeholder & Ecosystem Maps Experience Guidelines Service Optimization Recommendations Report 4.<br> Collaboration & Governance Work under the overall project governance structure.<br> Coordinate with: Project Management Team Business Analysis Team UX/UI Design Team Technical/Development Team Participate in regular project meetings, workshops, and design reviews.<br> 5. Expected Outcome Improved and standardized services Enhanced customer experience and satisfaction Optimized service delivery processes Clear alignment between business, design, and technology</span> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><b><span><span>SECTION 2 – JOB DESCRIPTION</span></span></b><br></p><br><br><p><b><span>Key Responsibilities *</span></b><br></p><br><p><i><span><span>Main duties and day-to-day tasks expected from the resource</span></span></i><br></p><br><p><span>• Design, develop, and maintain secure, scalable, and high-performance mobile banking applications using React Native.</span><br></p><br><p><span>• Develop responsive web applications and customer-facing digital journeys using React.js and modern front-end frameworks.</span><br></p><br><p><span>• Collaborate with Product Owners, UX/UI designers, architects, and backend teams to deliver seamless digital banking experiences.</span><br></p><br><p><span>• Integrate front-end applications with APIs, microservices, OAuth/OIDC authentication, and enterprise middleware platforms.</span><br></p><br><p><span>• Ensure compliance with banking security standards, secure coding practices, and accessibility requirements.</span><br></p><br><p><span>• Optimize application performance, scalability, responsiveness, and user experience across mobile and web channels.</span><br></p><br><p><span>• Participate in Agile ceremonies, code reviews, testing, troubleshooting, and production support activities.</span><br></p><br><p><span>• Support CI/CD pipelines and DevSecOps practices for automated build, test, and deployment processes.</span><br></p><br><br><p><b><span>Required Skills *</span></b><br></p><br><p><i><span><span>Primary technical and functional skills</span></span></i><br></p><br><p><span>• Strong experience in React Native, React.js, JavaScript (ES6+), and TypeScript.</span><br></p><br><p><span>• Proficiency in HTML5, CSS3, Redux, Context API, React Hooks, and responsive web design.</span><br></p><br><p><span>• Experience integrating REST APIs, GraphQL APIs, OAuth 2.0, OpenID Connect, and JWT authentication.</span><br></p><br><p><span>• Knowledge of mobile application lifecycle management for iOS and Android platforms.</span><br></p><br><p><span>• Experience with state management, component libraries, performance tuning, and mobile optimization.</span><br></p><br><p><span>• Familiarity with Agile delivery methodologies, Git, CI/CD, and DevSecOps practices. </span><br></p><br><br><p><b><span>Required Experience / Knowledge Areas *</span></b><br></p><br><p><i><span><span>Specific domain or industry knowledge required</span></span></i><br></p><br><p><span>• 5+ years of experience in front-end engineering with at least 3 years in React Native development.</span><br></p><br><p><span>• Banking, financial services, digital channels, internet banking, mobile banking, or fintech experience is required.</span><br></p><br><p><span>• Experience delivering customer-facing applications with high availability, security, and regulatory compliance requirements.</span><br></p><br><p><span>• Knowledge of API-driven architecture, microservices, secure authentication, and enterprise-grade integration patterns.</span><br></p><br><p><span>• Experience working in large-scale Agile and DevOps environments.</span><br></p><br><p><span>• Knowledge of mobile security, certificate pinning, OWASP Mobile Top 10, and secure SDLC practices.</span><br></p><br><br><p><b><span>Good-to-Have Skills</span></b><br></p><br><p><i><span><span>Additional skills that are an advantage but not mandatory</span></span></i><br></p><br><p><span>• Experience with Flutter, Kotlin, Swift, or native mobile development.</span><br></p><br><p><span>• Experience with Azure, AWS, OpenShift, Kubernetes, or containerized deployments.</span><br></p><br><p><span>• Experience with banking onboarding, payments, lending, trade finance, corporate banking, or treasury solutions.</span><br></p><br><p><span>• Understanding of performance testing, observability, monitoring, and analytics tools.</span><br></p><br><br><p><b><span>Key Deliverables *</span></b><br></p><br><p><i><span><span>Expected outputs and outcomes from the resource</span></span></i><br></p><br><p><span>• Delivery of secure, scalable, and high-performing mobile and web banking applications.<br> • Development of reusable front-end components and design system implementation.<br> • Successful integration with enterprise APIs, micro-services, and authentication platforms.<br> • Compliance with quality, security, performance, and accessibility standards.<br> • Production-ready releases with complete documentation, test coverage, and operational support readiness.</span></p><br><br><p><b><span>Language Requirements</span></b><br></p><br><p><i><span><span>e.g. English only / Arabic preferred / Bilingual</span></span></i><br></p><br><p><span>English mandatory; Arabic is preferred.</span><br></p><br><br><p><b><span><span>SECTION 3 – CERTIFICATIONS & TECHNICAL REQUIREMENTS</span></span></b><br></p><br><br><p><b><span>Certifications Required</span></b><br></p><br><p><i><span><span>e.g. AWS Certified, PMP, CISSP, Azure, ITIL</span></span></i><br></p><br><p><span>• React Developer Certification (preferred)</span><br></p><br><p><span>• Azure Fundamentals (AZ-900) or AWS Cloud Practitioner (preferred)</span><br></p><br><p><span>• Certified Scrum Developer (CSD) or Agile Certification (preferred)</span><br></p><br><p><span>• Mobile Application Security Certification (advantageous)</span><br></p><br><br><p><b><span>Preferred Tech Stack</span></b><br></p><br><p><i><span><span>e.g. Python, Java, React, Kubernetes, Power BI</span></span></i><br></p><br><p><span>React Native, React.js, TypeScript, JavaScript, HTML5, CSS3, Redux, GraphQL</span><br></p><br><br><p><b><span>Tools / Platforms</span></b><br></p><br><p><i><span><span>e.g. JIRA, Confluence, GitHub, ServiceNow, Postman</span></span></i><br></p><br><p><span>JIRA, Confluence, Azure DevOps, SonarQube, Postman, Swagger/OpenAPI, Firebase, Figma, Jenkins, Splunk, Dynatrace, Grafana, Kubernetes/OpenShift</span><br></p><br><br><br> </div>
Fuse Energy is an energy startup on a mission to make energy abundant and affordable, fast. We combine first-principles thinking with cutting-edge technology to build a radically better energy system.<br><br>We've raised over $200M from top-tier investors including Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, 20VC, Hummingbird and Collaborative Fund, alongside strategic angels including Nico Rosberg and GPs behind Meta, Revolut, Spotify and Uber.<br><br>We're building a fully integrated energy company: developing our own solar, batteries and other generation projects, building our own hardware, improving and developing grid infrastructure, trading power in real time, using AI across the business, and installing distributed energy in homes. By selling directly to consumers we cut out the middleman, lower costs and pass the savings on to our customers.<br><br>We're hiring Mobile Engineers to join a small, high-ownership team. You won't be handed fully-specced tickets: you'll own features end to end, from customer-facing product to internal tools, including shipping consumer-facing AI features into production on mobile. You'll work in Swift and Kotlin across i OS and Android alongside a tight team of mobile and web engineers. Our infrastructure and backend are already excellent; we're looking for mobile engineers who bring the same bar of craft and ownership.<br><br>Responsibilities<br><br>Design, build and maintain responsive, reusable and reliable mobile applications for i OS and Android Own features end to end, from shaping the product idea through to shipping and iterating in production Work closely with designers to implement high-quality UI/UX and ensure design consistency, with a real focus on craft and polish Ship consumer-facing AI features into production on mobile, from on-device ML to in-app AI assistants Contribute to architectural decisions to ensure scalability, maintainability and flexibility of the mobile codebase Test, debug and resolve issues to maintain app stability and reliability Troubleshoot production issues and provide timely resolutions for smooth user experiences<br><br>Requirements<br><br>5+ years of professional experience building mobile applications for i OS and Android Proficiency in Swift or Kotlin, with deep expertise in at least one platform and the range to work across both Strong grasp of mobile UI/UX principles and best practices for intuitive, responsive experiences, with a real eye for craft and detail A track record of owning features end to end and contributing product ideas, not just executing specs Hands-on experience integrating RESTful APIs with mobile applications Familiarity with push notifications, messaging services and related mobile frameworks Understanding of mobile security fundamentals and ability to implement secure data handling<br><br>Benefits<br><br>Competitive salary and eligibility for equity Biannual bonus scheme Fully expensed tech to match your needs Private health insurance Breakfast and dinner allowance for office-based employees<br><br>As we hire globally, benefits vary by location.
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<p><strong>JOB TITLE</strong><br>Senior Manager, Product Design | MAF Future Solutions | Customer Solutions - UAE<br><strong>ROLE SUMMARY</strong><br>The Senior Manager, Product Design will lead design for the SHARE Ecommerce ecosystem, creating seamless and customer-focused digital experiences across mobile and web platforms. The role partners with cross-functional teams to drive design strategy, innovation, and usability, while mentoring designers and ensuring high-quality product experiences aligned with Majid Al Futtaim’s customer experience standards.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Lead product design across the SHARE platform within the SHOP pod.</li><li>Define and drive the design vision for digital customer journeys and experiences.</li><li>Create intuitive, scalable, and customer-centric product experiences aligned with business goals.</li><li>Lead the end-to-end design process, including research, ideation, prototyping, and usability testing.</li><li>Ensure design excellence and consistency through design systems, reusable components, and established standards.</li><li>Collaborate closely with Product, Engineering, Data, and Marketing teams throughout product discovery and delivery.</li><li>Manage, mentor, and develop product designers while fostering creativity and continuous improvement.</li><li>Drive measurable impact through improved customer experience, engagement, retention, design quality, and team performance.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>10+ years of product design experience with strong UX/UI expertise across mobile and web platforms.</li><li>Proven ability to lead user-centered design, from research and prototyping to delivery of high-quality digital products.</li><li>Strong skills in design leadership, mentoring, and stakeholder management, with the ability to influence cross-functional teams.</li><li>Experience delivering and scaling customer-focused digital products, including apps launched on the App Store and/or Play Store.</li><li>Ability to balance strategic thinking, innovation, data-driven decision-making, and fast-paced execution while maintaining design excellence.</li><li>Excellent communication, collaboration, and people management skills, with a passion for inclusive design, accessibility, continuous improvement, and customer advocacy.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>
About the job<br>Company Description Taj Alfahidi Technology Services, a leading technology solutions provider headquartered in Dubai, is committed to delivering innovative and tailored technology solutions across various sectors. Our dedication to excellence and continuous enhancement drives us to offer exceptional value to our diverse clients.<br>Role Description This is a full-time, on-site role for a Full Stack Engineer located in Dubai. The Full Stack Engineer will be responsible for developing and maintaining end-to-end web applications using modern frontend and backend technologies. Responsibilities include building responsive user interfaces with React.js, developing scalable backend services and RESTful APIs using Node.js, designing and optimizing Postgre SQL and Mongo DB databases, deploying applications on AWS, implementing CI/CD pipelines, and collaborating with product managers, designers, and engineering teams to deliver innovative features and ensure application performance, security, and reliability.<br>Qualifications Develop and maintain responsive, high-performance frontend applications using React.js, Java Script (ES6+), and Type Script. Implement efficient state management using Redux, Context APIIntegrate frontend applications with backend APIs and third-party services. Build scalable backend applications and microservices using Node.js with Express.js or Nest JS. Design, develop, and maintain secure RESTful APIs following industry best practices. Implement authentication and authorization mechanisms using JWT, OAuth, and role-based access control (RBAC). Develop secure API integrations, including webhooks, rate limiting, input validation, and error handling. Design, optimize, and maintain relational (Postgre SQL) and NoSQL (Mongo DB) database schemas for performance, scalability, and reliability. Deploy, manage, and monitor applications on AWS services including EC2, ECS/EKS, Lambda, RDS, S3, Cloud Front, and Route 53. Configure and manage AWS security services such as IAM and Secrets Manager to protect application resources and credentials. Monitor application health, logs, and performance using Cloud Watch, and troubleshoot production issues. Build and maintain CI/CD pipelines to automate application testing, deployment, and release processes. Collaborate with cross-functional teams, including product managers, designers, QA engineers, and developers, to deliver high-quality software solutions. Participate in code reviews, enforce coding standards, and contribute to continuous improvement of development practices. Write clean, maintainable, well-documented, and testable code following software engineering best practices. Continuously evaluate and adopt modern technologies, frameworks, and development methodologies to improve application performance and developer productivity<br>Joining Preferences: Immediate Joiner Location : Dubai, UAEExperience : Minimum 4 years of Fintech or I-gaming Experience Salary Range: 2500 AED - 6500 AED<br>Perks and Benefits Company-sponsored accommodation. Daily meals/food provided by the company. Round-trip airfare (home country ↔ UAE) provided upon successful completion of one year of employment. Flexible working hours to support work-life balance. Monthly team outings and recreational activities. Company-sponsored team get-togethers every six months. Birthday celebrations and special employee recognition events. A collaborative, inclusive, and growth-oriented work environment. Opportunities to work on modern technologies and challenging projects. Professional development and continuous learning opportunities.<br><br>Why Join Us?<br>Innovative Environment: Be part of a forward-thinking technology solutions provider committed to continuous improvement and excellence<br>Hybrid Flexibility: Enjoy the flexibility of a hybrid work model, combining remote and on-site work. Career Growth: Access opportunities for professional development and career advancement.<br>If you are passionate about Full Stack Engineer role and excited about the opportunity to contribute to innovative projects at Taj Alfahidi Technology Services, we would love to hear from you.
Job Role - Service Now ITSM Developer (Senior) Location - Abu Dhabi<br><br>Job Summary Develops and enhances ITSM solutions Key Responsibilities Develop ITSM modules Incident, Problem, Change, Request<br>Use Business Rules Client Scripts Flow Designer Deliver end-to-end solutions Optimize workflows<br>Experience & Skills7+ years Service Now development Strong Java Script & Glide APIITSM expertise<br>Preferred CIS-ITSMCAD
Job Role - Service Now ITSM Developer (Senior) Location - Abu Dhabi<br><br>Job Summary Develops and enhances ITSM solutions Key Responsibilities Develop ITSM modules Incident, Problem, Change, Request<br>Use Business Rules Client Scripts Flow Designer Deliver end-to-end solutions Optimize workflows<br>Experience & Skills7+ years Service Now development Strong Java Script & Glide APIITSM expertise<br>Preferred CIS-ITSMCAD
Job Role - Service Now ITSM Developer (Senior) Location - Abu Dhabi<br><br>Job Summary Develops and enhances ITSM solutions Key Responsibilities Develop ITSM modules Incident, Problem, Change, Request<br>Use Business Rules Client Scripts Flow Designer Deliver end-to-end solutions Optimize workflows<br>Experience & Skills7+ years Service Now development Strong Java Script & Glide APIITSM expertise<br>Preferred CIS-ITSMCAD