Water TreatmentJobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB SUMMARY</strong></p><br><ul><li>Ensure that operational activities are executed effectively in compliance with FAB and regulatory requirements.</li><li>Ensure timely receipt of securities and cash through management, control and analysis of domestic/international market practices including trade administration, settlements and fund transfer processing.</li><li>Identify, analyse and communicate operational risks from daily security and cash functions.</li><li>Participate in departmental projects and policy/procedure development and review.<br>&nbsp;</li></ul><p><strong>KEY RESPONSIBILITIES</strong><br>&nbsp;</p><br><ul><li>Ensuring that the proper controls and procedures are in place to mitigate business and operational risk. The Operations Officer will minimize risk by ensuring the accurate and timely completion of Brokerage Operational Functions in terms of settlements.</li><li>The Sr. Operations Officer will also participate in the development and maintenance of relationships with all FABS Departments and other stakeholders.</li><li>This role is crucial to BUSINESS and requires excellent interpersonal and relationship management skills. The Sr. Operations Officer will be responsible for supporting all aspects of asset servicing, reporting and support in the daily recordkeeping and accounting process.</li><li>Must possess a thorough and methodical approach to the accurate authorization of the processing.</li><li>Must possess the ability to work under pressure, managing workloads and time efficiently to meet stringent deadlines and must be highly flexible with respect to working hours in order to execute all accountabilities of the role to a satisfactory standard.</li><li>Support and actively participate in job-rotation.</li><li>Preparation of account and market opening documentation and other related documents (LOA’s, POA’s, Market Maintenance and other KYC documents) to ensure clients readiness for investment.</li><li>Review and ensure the timely delivery of securities reports to the Markets and FABS Management in accordance with the internal process and policy.</li><li>Responsible for the accurate review and resolution of clients trades and portfolios on Trade Date (T+0) by effectively communicating issues with Operations Specialist, Customer Service Representatives and internal traders.</li><li>Responsible for preparing, analyzing and reviewing various weekly/monthly reconciliation (e.g. corporate actions, clients’ portfolio reconciliation) and management, Compliance and Risk reports, and any other special requests.</li><li>Updating Clients’ personal and trading information in the brokerage system, and reconciling all changes with the Client’s Maintenance record in the markets system, and linking FAB client bank account with the client trading account for settlement purposes.</li><li>Provide on-going support to all business internal / external stakeholders and HNWI, Retail and Institutional Clients.</li><li>Review clients’ risk rating and FATCA documents, ensuring that provided details are updated and amended in the brokerage system.</li><li>Monitoring, reporting Margin Coverage Ratio of clients to Management and regulators, and updating the Margin Security Concentrated Percentage to match the Risk Approved Securities List.</li><li>Identify, analyze and communicate potential operational risk from daily security and cash functions, including funds transfer and discrepancies in data.</li><li>Escalate problems which could have significant impact on daily operations and/or could adversely affect FABS business cycle and clients’ relations. Requires appropriate decisions and escalation of critical issues resulting in the safeguarding of FABS processes.</li><li>Perform transactional processing to ensure trades are appropriately captured for Operational, settlement and reconciliation purposes; and send out executed trade confirmations to all HNW and Institutional clients.</li><li>Participate in departmental projects and assist with development and review for new and/or changes to departmental policies and procedures.</li><li>Perform safe custody control over FABS critical/vital documents.</li><li>Maintaining an up-to-date FAB Securities Staff and Relatives Trading Details and reporting daily executed trades for regular and margin trading to comply with SCA rules and regulations.</li><li>Daily monitoring and Reporting clients granted access limit, reflecting the client position and portfolio coverage, highlighting all risky clients and taking the necessary actions to minimize all risk aspects.</li><li>Defining and categorizing clients availing facilities from FAB branches, CBG, and Private Banking unit and monitoring the settlement of the executed trades to be in position with FABS undertaking letters.</li><li>Any other duties assigned by the line manager.<br>&nbsp;</li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong><br>&nbsp;</p><br><ul><li>A business administration bachelor graduate with thorough knowledge of the procedures in the share market, operations processes and computer system in place.</li><li>(5+) years’ relevant experience in the financial services industry: (Brokerage, Equity, Investment and Financial Markets).</li><li>Possesses an in depth understanding of SCA and markets rules and regulations.</li><li>Must have the ability to raise and escalate critical issues to ensure that a solid action plan is developed to resolve daily operational issues /problems. Ability to plan out and prioritize work, accurately manage and communicate status and meet agreed upon schedule.</li><li>Ability to work under pressure, managing workloads and time efficiently to meet stringent deadlines and must be highly flexible with respect to working hours in order to execute all accountabilities of the role to a satisfactory standard.</li><li>Strong working knowledge of local and international markets products and services.<br>&nbsp;</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>To execute the section’s operational activities ensuring risk is managed effectively and service is provided according to agreed SLAs with the Internal clientele. To provide service to our customers quickly without disruptions as per the agreed non-BAU and escalation matrices by mitigating risk &amp; losses. Ensure timely submission of reports to MIS team for compiling. Authorize all manually matched items with difference in value dates and inform departments concerned. Submission of Dashboard reporting across iTRACs case books under the specific account groups and intelliMATCH accounts. Verify monthly Reconciliation reports and forward to line manager for review. Execute the archiving of reconciliation records and miscellaneous reports. Track the daily issues and operational risk through tick lists, accounts lists allotted to staff and traffic light reporting. Provide and control unapplied credits account, unpresented and unclaimed accounts. Ensure timely submission of reports.&nbsp;Review of Exception Management handling interface where cases are escalated via system defined rules and BAU (Business As Usual) periods defined and agreed with Internal clientele by applying factual and judgmental skills in decision making process of creating the case by specialized processors within Reconciliation Dept. Providing project management skills in automation process. Coordination with ITD for additions, modifications and deletions of system administrative tasks. Establish effective non-BAU reporting for all items escalated to high-level management by means of Management Information.</p><br><p><strong>Team Supervision</strong></p><br><ul><li><p>Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner which is consistent with operating procedures and policy.</p><br></li><li><p>Promote the organisation’s values and ethics in all activities within the team in order to support the establishment of a value drive culture within the bank.&nbsp;</p><br></li></ul><p>Policies, Systems, Processes &amp; Procedures&nbsp;</p><br><ul><li><p>Provide inputs and implement policies, systems and procedure for the assigned team so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service.</p><br></li><li><p>Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</p><br></li><li><p>Demonstrate compliance to organisation’s values and ethics at all times to support the establishment of a value drive culture within the bank.&nbsp;</p><br></li></ul><p>Continuous Improvement</p><br><ul><li><p>Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction. </p><br></li></ul><p><strong>Reporting</strong></p><br><p>Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.</p><br><p><strong>Service</strong></p><br><ul><li><p>Always ensure self-adherence to relevant processes and recommend changes in the procedures &amp; processes or systems onshore &amp; offshore in line with development in the industry.</p><br></li><li><p>Assist in driving the implementation of robust tools/processes to identify/mitigate/assist on identifying operational risks within the internal control of operational units, in the form of conducting reviews, mini-Audits and follow-ups on open issues by ensuring NIL outstanding exceptions. Identify and report errors or missed TaT from onshore unit without direct oversight.</p><br></li><li><p>Assist internal and external clients in the development of Reconciliation services.</p><br></li><li><p>Highlight transactions with high levels of risk. Update Operations Risk with sufficient data on non-reconciling items from time to time with reference to monthly dashboards.</p><br></li><li><p>Application and use of extensive business insight to advice management on the formulation of business change strategies.</p><br></li><li><p>Escalate all risk related issues to AVP via traffic lights.</p><br></li></ul><p><strong>Risk</strong></p><br><ul><li><p>Ensure all items are escalated, whichever exceed the non-BAU tolerance levels as per the agreed escalation matrices and SLA’s.</p><br></li><li><p>Responsible to escalate high value amounts or long outstanding issues at correct levels of agreed escalation matrices.</p><br></li><li><p>Responsible to update management on long outstanding or legacy in order to inform stakeholders on risk levels.</p><br></li><li><p>Ensure all accounts on the Reconciliation system are in a balanced status.</p><br></li><li><p>Maintain all updated Account List and SLA’s. Manage controls on new procedures and control potential risks.</p><br></li><li><p>Work closely with subordinates to resolve outstanding items reported in dashboard reports.</p><br></li></ul><p><strong>Efficiency</strong></p><br><ul><li><p>Deliver tasks effectively with the consideration of time and business benefit.</p><br></li><li><p>Ensure reconciliation and operation controls are run effectively in line with business requirements on tolerance levels and their BAU periods defined by their escalation matrices.</p><br></li></ul><p>Highlight improvements if any or where required when reflected on KPI’s.</p><br><p><strong>QUALIFICATIONS &amp; EXPERIENCE:&nbsp;</strong></p><br><p>Minimum Qualification</p><br><ul><li><p>Bachelor’s degree in Business Economics, Commerce and Finance or related discipline.</p><br></li></ul><p>Minimum Experience</p><br><p>4-8 years’ relevant experience in the banking sector with at least 5 years in similar positions of progressively increasing managerial responsibilities in the Core Processing function.&nbsp;</p><br><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>

<p>The Creative Lead owns how the brand looks, sounds, and feels across every touchpoint from a paid social thumb-stop to a CRM welcome flow to the homepage above-the-fold. This is a hands-on maker role. You will personally design and produce the assets paid ad creative, website pages, CRM emails, and social content as well as set the direction for them. Roughly 60–70% of your time is spent creating; the rest is direction and review. This is also an AI-first creative role. Approximately 90% of our content is produced using AI tools image generation, video generation, motion, copy, voice, and asset versioning. You are not expected to draw every frame; you are expected to direct, prompt, curate, and finish AI output to a brand-quality standard, at a volume and speed traditional production cannot match.</p><p><strong>&nbsp;1. Brand & Creative Direction</strong></p><ul><li><p>Own and evolve the brand's visual identity, tone of voice, and creative platform across all channels.</p></li><li><p>Translate brand strategy into creative territories, campaign concepts, and executional guardrails.</p></li><li><p>Maintain and enforce brand guidelines; act as the final quality gate before anything goes live.</p></li><li><p>Build and manage the brand asset system: logo usage, typography, colour, photography and illustration direction, motion principles, sonic identity where relevant.</p></li><li><p>Define what "on-brand" means in an AI context&nbsp; reference libraries, style locks, character and product consistency, and the quality bar below which AI output does not ship.</p></li></ul><p><strong>2. AI-Led Creative Production</strong></p><ul><li><p>Produce roughly 90% of brand content using AI image, video, motion, copy, and voice tools.</p></li><li><p>Build and own the brand's prompt library and reusable prompt systems so output is repeatable, not lucky.</p></li><li><p>Maintain brand consistency across AI output, trained styles, reference sets, seed and style locking, character and product fidelity.</p></li><li><p>Post-produce AI output to a finished standard: retouching, compositing, upscaling, colour, motion cleanup, typography and layout in Figma or Adobe.</p></li><li><p>Use AI to scale versioning sizes, ratios, languages, audience variants so campaigns launch with enough creative volume to test properly.</p></li><li><p>Continuously evaluate new AI tools and models; run structured tests and adopt what raises quality or speed.</p></li></ul><p><strong>3. Storyboarding & Concept Development</strong></p><ul><li><p>Produce storyboards and animatics for video, social-first content, and product films.</p></li><li><p>Build modular storyboards designed for multi-format cut-downs (16:9, 9:16, 1:1, 4:5) and multi-market versioning.</p></li><li><p>Use AI to move from concept to animatic quickly, so ideas are pressure-tested visually before production spend.</p></li></ul><p><strong>4. Paid Media Campaigns</strong></p><ul><li><p>Concept, design, and produce creative for full-funnel paid campaigns across Meta, TikTok, Google/YouTube, Snapchat, and programmatic display.</p></li><li><p>Build out the full asset matrix yourself&nbsp; every size, ratio, language, and audience variant a campaign needs to launch.</p></li><li><p>Build creative testing frameworks: hook variants, formats, messaging angles, UGC vs. polished, static vs. motion.</p></li><li><p>Use AI to generate high-volume test variants so creative testing is limited by strategy, not production capacity.</p></li><li><p>Work with the Performance team to read creative performance data (CTR, thumb-stop rate, hold rate, CPA, ROAS) and turn insight into the next creative iteration.</p></li><li><p>Ensure every asset meets platform specs, safe zones, and best practice while still feeling like the brand.</p></li></ul><p><strong>5. Social Media</strong></p><ul><li><p>Set the creative direction for organic social — the visual system, content pillars, and voice per platform.</p></li><li><p>Shoot, edit, design and generate always-on content: short-form video, carousels, stories, editorial, community and reactive content.</p></li><li><p>Balance brand-led craft with platform-native, fast-turnaround content that feels current.</p></li><li><p>Use AI to turn reactive and cultural moments around in hours, not weeks.</p></li><li><p>Direct creator and influencer content so it stays on-brand without losing authenticity.</p></li><li><p>Keep the team ahead of platform, format, and cultural trends and decide which are worth acting on.</p></li></ul><p><strong>6. CRM & Lifecycle</strong></p><ul><li><p>Design and build creative for email.</p></li><li><p>Design and maintain a modular email template and component system for speed and consistency.</p></li><li><p>Direct creative across the lifecycle: welcome, onboarding, nurture, abandoned cart, win-back, loyalty, VIP, re-engagement.</p></li><li><p>Use AI to produce personalized and segmented creative variants at scale.</p></li><li><p>Ensure creative is accessible and renders correctly across clients and devices — dark mode, image-off, mobile-first.</p></li></ul><p><strong>7. Website & Digital Experience</strong></p><ul><li><p>Lead creative direction for the website: art direction, layout, hierarchy, motion, and imagery.</p></li><li><p>Design and build campaign landing pages, PDPs, and always-on brand pages, including building and publishing in the CMS.</p></li><li><p>Generate and art-direct AI product, lifestyle, and background imagery for web at the volume the catalogue requires.</p></li><li><p>Work with UX/Product and Web Development to balance brand expression against usability, accessibility, and page speed.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience</p><ul><li><p>6–8+ years in creative roles, with at least 2 in a lead, art director, or creative director capacity.</p></li><li><p><strong>Demonstrable experience producing commercial creative with AI tools at scale — this is a hard requirement, not a nice-to-have.</strong></p></li><li><p>Proven experience building or evolving a brand identity, not just executing within one.</p></li><li><p>Track record of shipping integrated campaigns that ran across paid, social, CRM, and web simultaneously.</p></li><li><p>Experience directing video production from storyboard through final delivery.</p></li><li><p>Experience managing and developing a creative team and/or agency partners.</p></li><li><p>Demonstrable experience as a high-volume producer of assets across paid, web, CRM, and social — you must be able to show work you made with your own hands, not only work you directed.</p></li><li><p>Portfolio required — must show campaign thinking, storyboards or motion work, AI-produced work, and evidence of results, not just finished pretty assets.</p></li></ul><br><p>Craft & Technical Skills :</p><br><p><strong>AI tools — required</strong></p><br><ul><li><p>Image generation:&nbsp;</p></li><li><p>Video and motion:&nbsp;</p></li><li><p>Editing and post:&nbsp;</p></li><li><p>Voice and audio:</p></li><li><p>Copy and concepting:&nbsp;</p></li><li><p>Advanced practice:&nbsp;</p></li></ul><p><br><strong>Design & art direction</strong></p><br><ul><li><p>Strong typographic, layout, and colour craft</p></li><li><p>Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere)</p></li><li><p>Motion design and editing fundamentals; ability to storyboard and cut a rough</p></li><li><p>Photography and video art direction; understanding of lighting, composition, and post</p></li></ul><p><br><strong>Channel-specific</strong></p><br><ul><li><p>Platform-native creative literacy across Meta, TikTok, YouTube, Snapchat, and Pinterest</p></li></ul><br><p><strong>Commercial & analytical</strong></p><br><ul><li><p>Comfortable reading performance dashboards and creative reporting</p></li><li><p>Understands the funnel and how creative intent changes from awareness to conversion to retention</p></li><li><p>Can design and interpret creative A/B tests</p></li><li><p>Budget and production cost management</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Technical Product Manager (52282)<br></span></strong></p><br><br><p><strong><span>Some careers grow faster than others.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br></span></strong></p><br><br><p><strong><span>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.<br></span></strong><span>The role holder is accountable for the end-to-end delivery of Retail Banking technology initiatives, from definition through to closure, ensuring benefits realization through disciplined planning, mobilization, execution, governance, and operational readiness. Delivery is carried out in line with HSBC SDLC / BTF / Agile / DevOps standards.<br></span></p><br><br><p><span>The role covers all MENAT markets (UAE, Qatar, Egypt, Oman, Bahrain, and Turkey) and requires strong coordination across regional and in-country stakeholders to deliver change consistently, maximize reuse of global capabilities where appropriate, and meet local regulatory and operational requirements. The role involves frequent engagement with senior IT and business stakeholders, demanding strong influencing skills, effective stakeholder management, and sound technical judgement. Given the scale and cross-market scope of Retail Banking change, the role also calls for strong leadership and organizational capability, including empowering teams and delegating effectively.<br></span></p><br><br><p><strong><span>Duties &amp; Responsibilities:<br></span></strong></p><br><br><ul><li><span>Mobilize and govern Retail Banking deliveries end to end—setting the delivery approach, managing budget, RAID, dependencies, and scope control through to closure.</span></li><li><span>Drive execution using HSBC SDLC / BTF / Agile / DevOps practices and standard tooling (e.g., Clarity, Workbench, JIRA/Confluence where applicable).</span></li><li><span>Maintain tight control of scope, timeline, resourcing, and financials, producing clear, decision-focused reporting for stakeholders and steering forums.</span></li><li><span>Ensure controls and NFRs are defined, delivered, and evidenced; lead operational readiness activities and enable a safe go live.</span></li><li><span>Continuously improve Retail Banking services using qualitative and quantitative insights, with a focus on resilience, security, supportability, and cost efficiency.</span></li><li><span>Ensure adherence to Group objectives, standards, policies, and procedures, as well as regulatory requirements, architecture standards, and business goals; keep relevant stakeholders informed of matters impacting their responsibilities.</span></li><li><span>Lead MENAT Retail Banking programmes (and other regional initiatives as required) across all markets, delivering outcomes on time and within budget without compromising service stability or control effectiveness.</span></li><li><span>Develop and maintain integrated delivery plans through analysis, building, test, release/cutover, and operational readiness, using HSBC delivery frameworks and tools (e.g., Clarity).</span></li><li><span>Ensure market deployments align with strategic roadmaps, architecture standards, and local regulatory and operational requirements.</span></li><li><span>Track execution against plan and proactively resolve or escalate blockers, risks, issues, and dependencies (e.g., environments, integrations, testing, release windows, operational acceptance).</span></li><li><span>Define, measure, and report CSFs/KPIs and delivery objectives across resilience, performance, control compliance, and benefits realization.</span></li><li><span>Maintain a strong understanding of Retail Banking platforms and the wider technology landscape to apply appropriate delivery governance and controls.</span></li><li><span>Manage and escalate risks and issues with clear options and impact analysis, minimizing disruption to live Retail Banking services.</span></li><li><span>Deliver resilient change at pace—implement scalable, sustainable Retail Banking capabilities while preserving service stability and maintaining agreed release cadence.</span></li><li><span>Navigate a complex stakeholder landscape by building strong relationships across regional and market teams spanning Business, Technology, Operations, and Controls to support roadmap execution and operational readiness.</span></li><li><span>Drive regional-to-global alignment by converging MENAT Retail Banking capabilities towards strategic global solutions and target-state architecture, enabling standardization and reuse with minimal customer or operational disruption.</span></li><li><span>Address regulatory and market variability by influencing global programmes and dependencies to meet local regulatory obligations, localization needs, and cross-border constraints across MENAT.</span></li><li><span>Balance competing priorities and constrained capacity by managing conflicting market demands and dependencies with limited budgets and finite engineering capacity, ensuring transparent prioritization and outcome-based trade-offs.</span></li><li><span>Deliver under cost and productivity pressure by improving delivery efficiency, reducing rework, strengthening automation and standardization, and sustaining the operational support model for the Retail Banking estate.<br></span></li></ul><p><span>&nbsp;<strong>Experience &amp; Qualifications:<br></strong></span></p><br><br><ul><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</span></li><li><span>Minimum 5+ years’ experience in Technology Project/Programme/Delivery/Technical Product Management delivering medium-to-high complexity change.</span></li><li><span>Besides having fair understanding of technology know-how, working knowledge of Retail Banking products and platforms is preferred, typical banking processing patterns and integration with surrounding enterprise capabilities (channels, integration/messaging, ops tooling, data/MI, interfaces).</span></li><li><span>Experience working in Agile/DevOps and/or hybrid delivery models; proficient with delivery tracking tools (e.g., JIRA, Confluence) and governance reporting.</span></li><li><span>Proven ability to run delivery governance (plan, RAID, dependencies, milestones, status reporting) and operate within a controlled environment.</span></li><li><span>Proven ability to influence and manage senior IT and non-IT stakeholders; able to communicate clearly with both technical and non-technical audiences.</span></li><li><span>Working knowledge of how regulatory obligations and internal controls impact technology delivery (e.g., evidence, approvals, operational readiness).</span></li><li><span>Comfortable managing evolving priorities and backlogs while maintaining delivery grip and traceability to outcomes.</span></li><li><span>Experience managing third-party vendors/consultancies with clear deliveries, quality expectations and governance.</span></li><li><span>Excellent negotiation and diplomatic problem-solving skills to resolve issues across functional areas and between the organization and external parties.</span></li><li><span>Ability to challenge scope and manage costs without compromising resilience, security or control requirements.</span></li><li><span>Brings energy and pace, works effectively across cross-functional teams, and demonstrates urgency and ownership in delivering resilient, well-controlled Retail Banking outcomes that improve customer and colleague experience.<br></span></li></ul><p><span>For further details and application information please visit our careers site, searching for reference number <strong>52282.<br></strong></span><span><br>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.<br></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br></span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Interdisciplinary Quantum Lab in the Division of Science at New York University Abu Dhabi (NYUAD), UAE, invites applications for a Post-Doctoral Associate position in Experimental Quantum Science. The successful candidate will pursue research spanning quantum optics, spin-based systems, and the design and construction of advanced experimental instruments. Applicants with a strong background in physics and an interest in developing new quantum measurement platforms are especially encouraged to apply.</p><br><br> <p>The selected candidate will join a highly collaborative research environment and contribute to the development of optical and spin-control experiments, precision measurement systems, and custom scientific instrumentation. The position offers opportunities to work across disciplinary boundaries and to collaborate with faculty, researchers, and students in the lab as well as the asssociated research centers across NYUAD. The successful applicant will be expected to advance the Lab's research program, contribute to collaborative projects, and participate actively in the training and mentoring of undergraduate students through research supervision and hands-on laboratory instruction.</p><br><br> <p> Applicants should meet the following qualifications and possess relevant expertise:</p><br><br> <ul> <li>A PhD in Physics, Applied Physics, Electrical Engineering, or a closely related field, with a strong experimental research background, with less than 5 years post-receipt of PhD.</li> <li>Experience with optical systems, lasers, spectroscopy, quantum optics, spin physics, magnetic resonance, or related spin-based quantum platforms.</li> <li>Demonstrated ability to design, build, integrate, and troubleshoot scientific instruments, including experimental control, electronics, data acquisition, and automation, or experimental control software.</li> <li>A strong commitment to collaborative research and to undergraduate training, including mentoring students and contributing to hands-on experimental education.</li> </ul> <p>The appointment will be for a period of one year, and extensions to longer terms are possible upon review.</p><br><br> <p>The terms of employment for these positions include a very competitive salary with additional attractive benefits, including generous housing allowance, medical insurance with access to world class facilities, annual home leave allowance, and (if applicable) dependent private school fees. Salaries are tax-free in the UAE (for US tax, the Foreign Earned Income Exclusion can be used). The researchers will have dedicated funds for traveling, computing, publications, etc. and will have access to excellent world-class research facilities.</p><br><br> <p>The preferred starting date is September 2026, but earlier dates are also possible based on the excellence of the candidate and the processing steps. Review of applications will start soon after job posting, and will continue until the position is filled.</p><br><br> <p>Applicants should submit a cover letter, curriculum vitae, transcript, publication list, a brief statement of research interests, and three letters of recommendation. Applicants are strongly encouraged to outline (in the cover letter and/or research statement) how they plan to contribute to create interdisciplinary connections within the research areas of the center.</p><br><br> <p>Questions regarding specifics for this position may be directed to Prof. Asif Equbal asif@nyu.edu</p><br><br> <p><strong>About NYU Abu Dhabi</strong></p><br><br> <p>https://nyuad.nyu.edu/en/</p><br><br> <p>NYU Abu Dhabi is the first comprehensive liberal arts and research campus in the Middle East to be operated abroad by a major American research university. Times Higher Education ranks NYU among the top 30 universities in the world, making NYU Abu Dhabi the highest-ranked university in the UAE and MENA region. NYU Abu Dhabi has integrated a highly selective undergraduate curriculum across the disciplines with a world center for advanced research and scholarship. The university enables its students in the sciences, engineering, social sciences, humanities, and arts to succeed in an increasingly interdependent world and advance cooperation and progress on humanity’s shared challenges. NYU Abu Dhabi’s high-achieving students have come from over 120 countries and speak over 100 languages. Together, NYU's campuses in New York, Abu Dhabi, and Shanghai form the backbone of a unique global university, giving faculty and students opportunities to experience varied learning environments and immersion in other cultures at one or more of the numerous study-abroad sites NYU maintains on six continents. </p><br><br> <p>NYUAD is committed to upholding a culture of non-discrimination, anti-harassment, dignity, and mutual respect; providing equal access and opportunity; and fostering academic excellence in learning, research, and teaching.</p><br><br> <p>Students are drawn from among the world’s best. They are bright, intellectually passionate, and committed to building a campus environment anchored in mutual respect, understanding, and care. The NYUAD undergraduate student body has garnered an impressive record of scholarships, graduate-school admissions, and other global honors. Graduate education is an area of growth for the University; the current graduate student population of over 100 students is expected to expand in the next decade as doctoral programs are developed.</p><br><br> <p><strong>Working for NYUAD</strong></p><br><br> <p>At NYUAD, we recognize that Abu Dhabi is more than where you work; it’s your home. In order for research staff to thrive, we offer a comprehensive benefits package. This starts with a generous relocation allowance; educational assistance for your dependents; access to health and wellness services; and more. NYUAD is committed to research staff success throughout the academic trajectory, providing support for ambitious and world-class research projects and innovative, interactive teaching approaches. Support for dual-career families is a priority. </p><br><br> <p>Visit our website for more information on benefits for you and your dependents.</p><br><br> <p>NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to the excellence and vibrancy of our academic community.</p><br><br> <p>Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.</p><br><br> <p><strong>Join NYU Abu Dhabi, an exceptional place for exceptional people.</strong></p><br><br> <p>NYUAD values belonging and respect; such principles are fundamental to the university’s commitment to excellence. NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to our vibrant, multidisciplinary research and teaching community. Multidisciplinary research and exceptional teaching in a global campus community are hallmarks of the University’s mission.</p><br><br> <p>@WorkAtNYUAD</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Center for Quantum and Topological Systems (CQTS) at New York University (NYU) Abu Dhabi, UAE invites applications for an Associate Research Scientist or Research Scientist position, in the area of Quantum Chemistry. The candidate is expected to conduct research in quantum science focusing on the physical chemistry aspects, especially NMR and NV centers. Prior expertise in these areas is highly encouraged.</p><br><br> <p>The selected candidate will work on cutting edge technologies in an excellent research environment, within the newly established Quantum Lab. The Center possesses the unique possibility to investigate cutting-edge interdisciplinary questions within the theoretical and experimental aspects of Chemistry, Physics, Mathematics, and Computer Science and Engineering, from various points of view. The selected candidate will also have great opportunities to work on interdisciplinary research problems with other postdocs of the center.</p><br><br> <p>We also expect successful applicants to do cutting-edge interdisciplinary research and work in synergy towards improving the collaborations and connections among the different areas. Ability to work and connect to more than one topic and having interdisciplinary perspective is an advantage, but disciplinary applications will be considered as well having a focus and in-depth expertise in a particular topic mentioned above.</p><br><br> <p>Applicants should meet the following qualifications and possess relevant expertise:</p><br><br> <p>● A PhD in Chemistry or a closely related field, with specialization and expertise in Quantum Chemistry, NMR, or NV-centers, with at least 3 years of experience in the relevant field.</p><br><br> <p>● In this role, the candidate will be responsible for conducting research in the Quantum Lab, designing quantum experiments in the above areas leading to advancement in the field. </p><br><br> <p>The appointment will be for a period of two years, and extensions to longer terms are possible upon review.</p><br><br> <p>The terms of employment for these positions include a very competitive salary with additional attractive benefits, including generous housing allowance, medical insurance with access to world class facilities, annual home leave allowance, and (if applicable) dependent private school fees. Salaries are tax-free in the UAE (for US tax, the Foreign Earned Income Exclusion can be used). The researchers will have dedicated funds for traveling, computing, publications, etc. and will have access to excellent world-class research facilities.</p><br><br> <p>The preferred starting date is Fall 2026, but earlier dates are also possible based on the excellence of the candidate and the processing steps. Review of applications will start on July 15, 2026, and will continue until the position is filled.</p><br><br> <p>Applicants should submit a cover letter, curriculum vitae, transcript, publication list, a brief statement of research interests, and three letters of recommendation. Applicants are strongly encouraged to outline (in the cover letter and/or research statement) how they plan to contribute to create interdisciplinary connections within the research areas of the center.</p><br><br> <p>Questions regarding specifics for this position may be directed to Prof. Hisham Sati hsati@nyu.edu</p><br><br> <p><strong>About NYU Abu Dhabi</strong></p><br><br> <p>https://nyuad.nyu.edu/en/</p><br><br> <p>NYU Abu Dhabi is the first comprehensive liberal arts and research campus in the Middle East to be operated abroad by a major American research university. Times Higher Education ranks NYU among the top 30 universities in the world, making NYU Abu Dhabi the highest-ranked university in the UAE and MENA region. NYU Abu Dhabi has integrated a highly selective undergraduate curriculum across the disciplines with a world center for advanced research and scholarship. The university enables its students in the sciences, engineering, social sciences, humanities, and arts to succeed in an increasingly interdependent world and advance cooperation and progress on humanity’s shared challenges. NYU Abu Dhabi’s high-achieving students have come from over 120 countries and speak over 100 languages. Together, NYU's campuses in New York, Abu Dhabi, and Shanghai form the backbone of a unique global university, giving faculty and students opportunities to experience varied learning environments and immersion in other cultures at one or more of the numerous study-abroad sites NYU maintains on six continents.</p><br><br> <p>NYUAD is committed to upholding a culture of non-discrimination, anti-harassment, dignity, and mutual respect; providing equal access and opportunity; and fostering academic excellence in learning, research, and teaching.</p><br><br> <p>Students are drawn from among the world’s best. They are bright, intellectually passionate, and committed to building a campus environment anchored in mutual respect, understanding, and care. The NYUAD undergraduate student body has garnered an impressive record of scholarships, graduate-school admissions, and other global honors. Graduate education is an area of growth for the University; the current graduate student population of over 100 students is expected to expand in the next decade as doctoral programs are developed.</p><br><br> <p><strong>Working for NYUAD</strong></p><br><br> <p>At NYUAD, we recognize that Abu Dhabi is more than where you work; it’s your home. In order for research staff to thrive, we offer a comprehensive benefits package. This starts with a generous relocation allowance; educational assistance for your dependents; access to health and wellness services; and more. NYUAD is committed to research staff success throughout the academic trajectory, providing support for ambitious and world-class research projects and innovative, interactive teaching approaches. Support for dual-career families is a priority. </p><br><br> <p>Visit our website for more information on benefits for you and your dependents.</p><br><br> <p>NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to the excellence and vibrancy of our academic community.</p><br><br> <p>Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.</p><br><br> <p><strong>Join NYU Abu Dhabi, an exceptional place for exceptional people.</strong></p><br><br> <p>NYUAD values belonging and respect; such principles are fundamental to the university’s commitment to excellence. NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to our vibrant, multidisciplinary research and teaching community. Multidisciplinary research and exceptional teaching in a global campus community are hallmarks of the University’s mission.</p><br><br> <p>@WorkAtNYUAD</p><br><br><br> </div>

Reports To: CIODepartment: Group Information Technology Location: Dubai, UAE, with regular travel to construction sites across the UAEJob Type: Full-time, permanent Experience Required: 10+ years in IT service delivery, endpoint management, enterprise application support, and multi-site operations, preferably within the construction or contracting industry, including at least 3 years leading a distributed support team. Certifications: ITIL 4 Foundation or higher required. Manage Engine Certified Professional (Service Desk Plus or Endpoint Central), Comp TIA Security+, Crowd Strike Certified Falcon Administrator, Microsoft Azure Fundamentals (AZ-900), and CCNA are advantageous. Education: Bachelor's degree in Computer Science, Information Technology, or a related field.<br>ABOUT THE ROLEA large multi-entity group operating in the UAE construction and engineering sector is seeking an IT Service Lead to own the quality, governance, and continuity of IT services across its head office and construction sites. This is a mid-senior IT management position responsible for the operational platforms that keep the business running, from the service desk and endpoint estate through to site connectivity and business application support. The role leads a distributed team of site-based engineers, acts as the senior escalation point for complex incidents, and coordinates endpoint management, cybersecurity controls, application support, and third-party vendors to deliver reliable and secure service at every location. It suits someone who is comfortable operating between head office governance and the practical realities of a live construction site. KEY RESPONSIBILITIESService Management and Governance Own and operate Manage Engine Service Desk Plus Cloud, including workflow configuration, SLA management, escalation rules, knowledge base, and performance dashboards. Define and monitor service level agreements across all support tiers and business units, and produce periodic service performance reporting for IT leadership. Apply ITIL 4-aligned practices consistently across incident, problem, change, and request management, and lead continual service improvement initiatives that reduce repeat incidents. Team Leadership and Escalation Lead, manage, and develop site-based IT engineers across multiple emirates, setting daily priorities, escalation paths, coverage arrangements, and performance standards. Act as the primary escalation point for complex incidents and service failures beyond site engineer capacity, and coordinate major incident response and communication. Conduct regular team reviews, identify skills gaps, and support structured professional development aligned with IT operational goals. Endpoint, Asset, and Patch Management Deploy and manage Manage Engine Endpoint Central across the full device estate, enforcing compliance policies, encryption standards, and configuration baselines. Oversee the complete asset lifecycle from procurement to decommission, maintaining accurate and auditable inventory and software license records at all times. Execute patch management cycles across operating systems and third-party applications, ensuring coverage targets are consistently met across head office and all sites. Cybersecurity Coordination Coordinate Crowd Strike endpoint protection operations, including deployment, policy management, alert triage, and remediation follow-up across the organization. Ensure consistent application of patching, antivirus, and endpoint hardening controls in line with group information security policy. Support periodic security audits, user access reviews, and compliance assessments, and escalate active threats promptly to IT leadership or the designated security function. Infrastructure, Systems, and Business Applications Provide server access administration and first-line infrastructure support for head office and site environments, escalating to senior resources as required, and maintain Active Directory user and group administration, DNS, and DHCP in coordination with the infrastructure team. Configure and maintain VPN connectivity for site locations and remote users, and administer access control and staff attendance systems such as Hik Central. Administer Autodesk and Aconex platforms, managing licenses, user access, and first-line support in coordination with project and engineering teams. Lead IT delivery for the workforce management system and the web-based HR and payroll application, and serve as IT lead for business application onboarding, user training coordination, and issue resolution across internally managed platforms. Vendor Management and Stakeholder Engagement Manage third-party IT vendor relationships, monitor performance against contractual commitments and service levels, and coordinate support engagements to minimize operational disruption. Maintain vendor documentation including contracts, service agreements, escalation contacts, and renewal schedules in an accurate and accessible format, and provide structured performance data to support renewals and procurement decisions. Serve as the primary IT contact for HR, operations, and project management teams, translating business requirements into actionable IT deliverables. Communicate service status, planned maintenance windows, and operational risks clearly and in good time, and represent IT operations in planning discussions, project reviews, and steering meetings. SKILLS AND COMPETENCIESProven expertise in IT service management platforms, specifically Manage Engine Service Desk Plus Cloud and Endpoint Central, with hands-on ownership rather than oversight alone. Hands-on experience with Crowd Strike endpoint protection, patch governance, and asset lifecycle management at scale across dispersed locations. Working knowledge of VPN configuration, Active Directory, DNS, DHCP, and Windows Server environments, and of network fundamentals sufficient to triage site connectivity issues. Demonstrated ability to lead distributed teams, set standards remotely, and hold both engineers and vendors to them. Familiarity with Autodesk, Aconex, and access control platforms such as Hik Central in a construction or project-delivery environment. Strong troubleshooting and problem-solving ability under pressure, with sound judgment on when to escalate. Excellent communication and stakeholder management skills across technical and non-technical audiences, and the credibility to represent IT in business forums. CANDIDATE REQUIREMENTSBachelor's degree in Computer Science, Information Technology, or a related field, and ITIL 4 Foundation or higher. Minimum 10 years in IT service delivery and operations support, including at least 3 years leading a team. Demonstrable experience running a service desk against defined SLAs in a multi-site organization, with reporting to management. Practical experience managing an endpoint estate, patch compliance, and IT asset and license records through to audit. Experience in construction, contracting, engineering, or another multi-site operational industry is strongly preferred. UAE or wider GCC experience is an advantage. Additional certifications in security, cloud, or networking, such as Comp TIA Security+, Crowd Strike Certified Falcon Administrator, AZ-900, or CCNA, are advantageous.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Iqarus has a proud history, extending over 40 years, of delivering fully-integrated healthcare solutions in complex and demanding operating environments. We operate across the medical spectrum from primary care and occupational health, to advanced pre-hospital trauma care, through to full scale laboratory, radiological, diagnostic and surgical capabilities.&nbsp;Our approach projects the highest standards of clinical care into the environments in which we operate, through a combination of local knowledge, multinational medical staff, integrated global clinical governance, training and medical supply.&nbsp;Our highly-skilled operational teams deliver frontline and preventative services to mitigate health risk and help organisations keep their workforces safe, healthy, resilient and productive. By increasing the quality, simplicity and efficiency of health delivery we enhance our clients’ return on investment in health and in many instances, help elevate social and/or humanitarian objectives too.&nbsp;Our clients include multinationals and SMEs, governments, non-governmental organisations, supra-nationals, and non-governmental organisations.</p><br><br>Job Description<br><p><u><strong>Role summary:</strong></u></p><br><p>The Training Manager (Government and Military Medical Sector) is the Dubai-based subject matter expert for TCCC and related tactical medical training. The role provides technical leadership, quality assurance and bid input across the UAE and international portfolio, supporting programme design, delivery and continuous improvement.</p><br><p>The role holder must have a professional background at paramedic level or international equivalent, gained in civilian emergency medical services, military healthcare or a comparable operational setting. They must be able to advise on TCCC delivery at All Service Member, Combat Lifesaver, Combat Medic/Corpsman and, where relevant, Combat Paramedic or Provider level.</p><br><p><u><strong>Duties and responsibilities:</strong></u></p><br><p><u><strong>Government and Military Medical Training Leadership</strong></u></p><br><p>•Provide technical leadership for medical training programmes, including TCCC/TECC and related tactical emergency care training.<br> •Support the design, review and refinement of medical training pathways, lesson plans, instructor guidance, assessment approaches and supporting materials.<br> •Ensure training solutions are operationally realistic, clinically credible and suitable for client environments.<br> •Advise internal teams on TCCC levels of training, instructor requirements, learner prerequisites, equipment assumptions and practical delivery constraints.</p><br><p><u><strong>Accreditation, Standards and Quality Assurance</strong></u></p><br><p>•Support the maintenance and development of accredited training activity, including NAEMT, AREMT or equivalent training centre requirements where relevant.<br> •Ensure training delivery is aligned with approved curricula, instructor authorisations, assessment requirements and internal quality assurance processes.<br> •Conduct or support quality assurance activity, including course observation, instructor feedback, assessment review and corrective action planning.<br> •Maintain clear records and evidence to support audit readiness, accreditation compliance and continuous improvement.</p><br><p><u><strong>Bid Support and Training Solution Development</strong></u></p><br><p>•Provide technical input, instructor models, equipment requirements and outline training concepts for bids and commercial opportunities.<br> •Contribute to proposals, statements of work, mobilisation plans, delivery schedules and cost assumptions for training opportunities.<br> •Work with commercial, delivery and project teams to ensure proposed solutions are realistic, compliant and aligned with Iqarus capability.<br> •Provide subject matter input for emerging requirements, including international projects.</p><br><p><u><strong>Instructor Development and Capability Building</strong></u></p><br><p>•Develop an instructor pool capable of delivering TCCC and related programmes to the required standard.<br> •Assist with instructor selection, onboarding, mentoring and development, particularly for higher-level tactical casualty care training.<br> •Identify capability gaps in the instructor cadre and recommend practical solutions, including recruitment, upskilling, external partnerships or instructor-trainer development.<br> •Promote consistent delivery standards, professional conduct and learner-focused instruction across programmes.</p><br><p><u><strong>Client Engagement and Internal Collaboration</strong></u></p><br><p>•Clarify client requirements, scope and learner profiles to develop credible delivery plans.<br> •Work closely with project managers, project coordinators, operations, quality, commercial and senior leadership teams to support effective delivery.<br> •Provide specialist advice to the Training Director on medical training risks, opportunities, delivery constraints and capability requirements.<br> •Represent Iqarus professionally in meetings, workshops, site visits and client discussions related to medical training.</p><br><p><u><strong>Operational Support and Continuous Improvement</strong></u></p><br><p>•Provide practical support to live projects when specialist technical oversight or training delivery intervention is required.<br> •Identify improvements to training materials, equipment sets, delivery models, instructor ratios and learner assessment approaches.<br> •Support mobilisation of new training contracts, including training needs analysis, instructor readiness, equipment planning and quality controls.<br> •Maintain awareness of relevant developments in tactical casualty care, military medical training and accredited training requirements.<br> •Oversee learner assessment, remediation and progression decisions within approved course requirements.Ensure that assessment evidence, feedback and recommendations are complete, defensible and suitable for quality assurance, client review and accreditation audit.</p><br><p>The role holder may be required to undertake other duties within the scope of the role.</p><br><br>Qualifications<br><p>Qualifications &amp; Experience:</p><br><p><strong><u>Essential:</u></strong><br> •A recognised paramedic qualification, or international equivalent, with evidence of previous registration, licensing, certification or other formal authorisation to practise at paramedic level in the relevant jurisdiction. Current professional registration, licence, certification or clinical currency is not required, but applicants must demonstrate substantive previous practice at paramedic level.<br> •Experience delivering or managing medical training programmes for military, government, defence, healthcare, emergency care or public sector audiences.<br> •Substantive experience delivering, managing or quality assuring TCCC or comparable tactical medical training for military audiences. Applicants must have experience at more than one training level and sufficient breadth to advise on All Service Member, Combat Lifesaver, Combat Medic/Corpsman and Combat Paramedic or Provider-level requirements.<br> •Experience developing, reviewing or managing medical training materials, instructor guidance, assessments, practical skills stations, scenarios, simulations or training pathways.<br> •Experience selecting, managing, mentoring or quality assuring instructors in a defence, healthcare, emergency care or public sector training environment.<br> •Strong written and verbal English communication skills.</p><br><p><strong><u>Desirable:</u></strong><br> •Military medic, combat medical technician, corpsman, special operations medic or equivalent defence healthcare experience, provided the applicant meets the essential paramedic-level qualification and previous-practice requirements.<br> •Understanding of military medical training pathways that support progression towards civilian or internationally recognised emergency care qualifications, including EMT, paramedic, pre-hospital emergency care or equivalent pathways.<br> •Experience with NAEMT and/or AREMT accredited training environments, including training centre processes, instructor requirements or quality assurance expectations.<br> •International training delivery experience; GCC, NATO, UK, European or comparable defence-sector exposure is advantageous.<br> •Experience supporting bids, mobilisation plans, training needs analysis or training solution design for military or government clients.<br> •Understanding of quality assurance, compliance and governance requirements within a training or service delivery context.<br> •Arabic or other relevant language capability.</p><br><p><strong><u>Key Skills:</u></strong><br> •Credibility as a medical training subject matter expert.<br> •Strong understanding of TCCC, tactical emergency care and medical training pathways.<br> •Ability to convert client requirements into clear, compliant and deliverable training solutions.<br> •Strong bid-writing support, technical writing and training design capability.<br> •Ability to mentor instructors and raise delivery standards across a dispersed training workforce.<br> •Confident engagement with military, government and internal senior stakeholders.<br> •High attention to detail in accreditation, records, quality assurance and training documentation.<br> •Practical, flexible and solutions-focused approach to international training delivery.</p><br><br><br> </div>

Job Summary: A customer-facing and focused technical specialist is fully proficient to an advanced level in Power Generation systems at a customer site. They perform advanced diagnostics, complex problem solving, troubleshooting, complex repairs, rebuilds, and preventative maintenance on allcomponents of power generation systems. They adhere to established procedures and guidelines to Enhance service workshop knowledge and skills. Key Requirements:Min 5 years workshop and level field service work experience related to power generator maintenance and repair Min 2 years of Cummins Generator experience Strong Electrical knowledge, specially gensets, balance of plant, Power Generation, AVR, ATS etc Cummins Control Systems knowledge such as PCC , Insite and Inpower, C-command (DMC is a plus) Customer Field service experience , team player, positive attitude Commissioning, site testing, Loadbank experience Job Summary:Diagnoses and completes less complex repairs and maintenance activities to generators and components at the customer’s site or workshop. Performs emergency troubleshooting, repair and recovery activities on power generation equipment to restore customer operations in the shortest possible time. Maintains continuous 24 hours per day, 7 days per week standby readiness and availability to respond to emergency breakdown calls as directed by Cummins Service Operations. Working hours are flexible and may include day shifts, night shifts, weekends, public holidays and extended working hours depending on customer emergencies and operational requirements. Must be capable of mobilizing and travelling on short notice to customer locations throughout the assigned territory. This role will be hired indirectly through a third-party agency. However, the selected candidate will receive training and management equivalent to that of a direct hire, ensuring equal opportunities and inclusion within the company. Key Responsibilities:Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field Responds to emergency breakdown calls and field service requests within the response time required by Cummins and customer service agreements. Performs emergency fault diagnosis, temporary restoration measures and permanent corrective repairs on generator sets, transfer switches, control systems and associated electrical equipment. Maintains communication with Cummins Service Supervisors and customers throughout emergency response activities. Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor The job can be performed in all countries served by Cummins Arabia: UAE, KSA and Kuwait. Must remain reachable by telephone and other communication methods during assigned standby periods and be capable of reporting for duty when called. Reports to Cummins Service Supervisors Perform the work defined below under the supervision of Cummins Supervisors or Cummins Technician Follow instructions and procedures provided by Cummins Supervisors and Technicians’, for maintenance and repair activities and for the use of specialized tools.<br>Competencies:Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Develops talent - Developing people to meet both their career goals and the organization’s goals. Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace. Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking. Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution. Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair. Power Generation Systems Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; interprets and analyzes Power Generation system operation and integration (switch gear, power system controls, uninterruptable power supply, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair. Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition. Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done. Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Emergency Response Readiness – Demonstrates the ability to respond effectively under time-critical conditions while maintaining safety, quality and customer communication standards. Customer Business Continuity Focus – Understands the operational impact of generator failures and prioritizes actions to restore customer operations safely and efficiently.

⚙️ We're Hiring: Equipment Engineering Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to developing, deploying, and optimizing reliable, safe, efficient, and scalable industrial equipment and manufacturing technologies. Our teams collaborate across Manufacturing, Production, Engineering, Maintenance, Automation, Quality, Safety, Supply Chain, Procurement, Finance, Product Development, IT, and external equipment manufacturers to ensure production equipment delivers required performance throughout its lifecycle. The Role We are seeking an experienced Equipment Engineering Manager to lead the technical strategy, specification, selection, development, installation, commissioning, qualification, optimization, reliability, modernization, and lifecycle management of manufacturing and industrial equipment. The successful candidate will provide engineering leadership across production machinery, process equipment, tooling, automation interfaces, utilities-connected equipment, inspection systems, and supporting technical assets. The role will ensure equipment meets requirements for safety, quality, capacity, productivity, reliability, maintainability, flexibility, cost, and regulatory compliance. Key Responsibilities Equipment Engineering Strategy Develop and implement an equipment-engineering strategy aligned with manufacturing and business objectives. Establish standards for equipment design, selection, specification, installation, commissioning, operation, maintenance, and lifecycle management. Develop equipment-capability and modernization roadmaps. Identify equipment risks, capacity constraints, reliability gaps, and technology opportunities. Standardize equipment platforms and technical solutions where appropriate. Equipment Lifecycle Management Manage equipment throughout its lifecycle:Concept Specification Design Procurement Manufacturing Factory Acceptance Installation Commissioning Production Ramp-UpOperation Upgrade Maintenance Modernization Decommissioning Ensure lifecycle decisions consider total cost of ownership. Equipment Requirements Define detailed technical requirements for new and modified production equipment. Establish requirements for:Capacity Cycle Time Accuracy Quality Reliability Safety Maintainability Flexibility Automation Data Connectivity Energy Efficiency Documentation Equipment Specification Develop technical specifications, equipment standards, user requirements, and performance criteria. Ensure specifications are measurable and commercially enforceable. Review technical proposals against approved requirements. Equipment Selection Evaluate equipment manufacturers, OEMs, system integrators, and technical solutions. Conduct technical due diligence and supplier assessments. Compare performance, reliability, maintainability, flexibility, lifecycle cost, and technical risk. Equipment Design Review Review equipment designs throughout development. Assess:Mechanical Design Electrical Design Controls Automation Safety Maintainability Ergonomics Accessibility Production Performance Identify design risks before equipment fabrication. Design for Reliability Ensure equipment is designed for high availability and maintainability. Identify potential failure modes during design. Incorporate appropriate redundancy, diagnostics, accessibility, and condition monitoring. Design for Maintainability Ensure maintenance personnel can safely and efficiently access critical components. Minimize unnecessary maintenance complexity. Consider spare-parts availability and service requirements during equipment design. Equipment Automation Coordinate equipment automation requirements with automation and controls teams. Ensure appropriate integration of:PLCHMISCADARobotics Machine Vision Motion Control Sensors Drives Safety Systems Controls Engineering Review equipment-control architectures. Ensure control systems meet production, safety, reliability, data, and integration requirements. Establish standards for controls documentation and software backups. Robotics Integration Evaluate and integrate robotic equipment for:Assembly Welding Material Handling Machine Tending Palletizing Packaging Inspection Ensure robotic systems meet cycle-time, safety, reliability, and quality requirements. Machine Vision Lead equipment-engineering integration of machine-vision systems. Define requirements for:Inspection Identification Measurement Defect Detection Assembly Verification Ensure vision systems are appropriately validated and maintained. Production Equipment Manage engineering activities related to:CNC Machines Presses Welding Equipment Assembly Equipment Packaging Equipment Conveyors Industrial Furnaces Process Equipment Material-Handling Equipment Specialized Manufacturing Machinery Key Performance Indicators Performance may be measured through:Equipment availability Overall Equipment Effectiveness Equipment utilization Production throughput Equipment cycle time Equipment capacity Unplanned downtime Mean Time Between Failures Mean Time To Repair Equipment failure frequency Repeat-failure rate Equipment-related quality defects First-pass yield Equipment reliability Preventive-maintenance compliance Predictive-maintenance effectiveness Equipment commissioning performance Factory acceptance test performance Site acceptance test performance Production ramp-up performance Equipment project on-time delivery Equipment project budget performance CAPEX variance Equipment ROIPayback period Total cost of ownership Spare-parts availability Critical-spares stockout rate Obsolescence-risk reduction Equipment modernization progress Energy consumption per unit Equipment safety incidents Engineering-change success rate Equipment documentation completeness Software-backup compliance Vendor SLA performance Warranty-claim resolution time Equipment relocation performance Equipment lifecycle extension Maintenance cost reduction Downtime reduction Capacity improvement Productivity improvement Quality improvement Continuous-improvement savings Ideal Candidate The successful candidate should have experience in Equipment Engineering, Manufacturing Engineering, Industrial Engineering, Mechanical Engineering, Automation Engineering, Reliability Engineering, or related fields. The candidate should demonstrate:Proven experience leading equipment-engineering functions within manufacturing, industrial, automotive, electronics, engineering, or other production environments. Strong understanding of industrial and manufacturing equipment, machinery, tooling, fixtures, automation, controls, and production processes. Extensive experience with equipment specification, technical evaluation, supplier selection, installation, commissioning, qualification, optimization, and lifecycle management. Strong knowledge of mechanical, electrical, pneumatic, hydraulic, instrumentation, controls, and automation systems. Experience with PLC, HMI, SCADA, robotics, machine vision, motion control, industrial networks, and equipment integration. Strong understanding of equipment reliability, maintainability, preventive maintenance, predictive maintenance, FMEA, RCA, and reliability engineering. Experience managing Factory Acceptance Testing, Site Acceptance Testing, commissioning, production ramp-up, and equipment handover. Experience with equipment CAPEX, business cases, ROI, lifecycle costing, and total cost of ownership. Strong knowledge of machine safety, risk assessment, functional safety, guarding, interlocks, and safe equipment operation. Experience managing OEMs, system integrators, equipment suppliers, contractors, and technical consultants. Experience with equipment modernization, obsolescence management, upgrades, replacement planning, and lifecycle strategy. Strong understanding of production capacity, cycle-time optimization, throughput improvement, equipment bottleneck analysis, and OEE. Experience supporting new-product introduction, industrialization, factory expansion, new production lines, or new-factory development. Experience with Industry 4.0, Industrial IoT, digital manufacturing, predictive analytics, AI, digital twins, or connected equipment is advantageous. Strong technical documentation, engineering-change-control, configuration-management, and equipment-governance capabilities. Experience leading engineering teams and developing technical competencies. Strong analytical, troubleshooting, project-management, commercial, and problem-solving capabilities. Knowledge of UAE and GCC industrial, manufacturing, safety, and regulatory environments is advantageous. Relevant degree in Mechanical Engineering, Electrical Engineering, Mechatronics Engineering, Manufacturing Engineering, Industrial Engineering, Automation Engineering, or a related discipline. Professional certifications in engineering, reliability, automation, project management, Lean Six Sigma, safety, or asset management are advantageous. Strong written and verbal English communication skills; additional languages are advantageous. Excellent technical leadership, stakeholder-management, planning, analytical, and communication skills. Ability to translate production requirements into reliable, safe, maintainable, and commercially viable equipment solutions. Ability to balance technical performance, safety, quality, reliability, flexibility, lifecycle cost, and production requirements. Ability to manage complex equipment projects, technical risks, suppliers, budgets, and competing priorities. Ability to work independently in a fully remote and internationally distributed environment. Strong equipment-focused, engineering-led, reliability-oriented, safety-conscious, technically rigorous, manufacturing-driven, data-informed, commercially aware, innovative, practical, collaborative, and results-driven mindset.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Job Purpose</strong></span></span></p><br><p><span><span>To lead the development, evaluation, and implementation of Corporate Credit Policies and Programs while managing the end</span></span><span><span>‑</span></span><span><span>to</span></span><span><span>‑</span></span><span><span>end credit lifecycle across assigned Corporate Banking portfolio(s).&nbsp; The role is responsible for structuring complex credit facilities through direct engagement with Corporate Banking clients and relationship teams within one designated sector or a portfolio of multiple industry sectors, as assigned from time to time based on business requirements and portfolio composition. The incumbent is expected to possess the requisite cross</span></span><span><span>‑</span></span><span><span>sector credit expertise to independently assess and manage credit exposures across single or multiple industries, ensuring strong risk governance, effective portfolio oversight, and seamless stakeholder management across Business, Legal, Compliance, Audit, Operations, and other internal and external partners, in line with the Bank’s risk appetite and regulatory expectations.</span></span></p><br><ul><li><p><span><span>Lead the end‑to‑end credit lifecycle for Corporate Banking portfolios across assigned sector(s), including underwriting, approval, monitoring, and remediation of credit exposures.&nbsp;</span></span></p><br></li><li><p><span><span>Drive the development and implementation of corporate lending frameworks, including formulation and maintenance of sector‑agnostic credit policies, procedures, and underwriting standards applicable across single or multiple industry verticals.&nbsp;</span></span></p><br></li><li><p><span><span>Partner with Corporate Banking business teams to structure optimal credit solutions for clients operating within the incumbents in line with the Bank’s risk appetite.&nbsp;</span></span></p><br></li><li><p><span><span>Provide credit advisory to Relationship Managers on transaction structuring considering sector‑specific risk dynamics, financial profiles, collateral structures, regulatory considerations, and prevailing market conditions.&nbsp;</span></span></p><br></li><li><p><span><span>Evaluate and approve complex credit proposals including bilateral, syndicated, structured, and project‑linked facilities across the designated sector portfolio under coverage.&nbsp;</span></span></p><br></li><li><p><span><span>Oversee portfolio‑level risks arising from sectoral concentrations and guide appropriate risk mitigation strategies.&nbsp;</span></span></p><br></li><li><p><span><span>Ensure effective stakeholder management across Business, Legal, Compliance, Audit, Finance, and Operations for seamless implementation and monitoring of credit facilities.&nbsp;</span></span></p><br></li><li><p><span><span>Maintain and enhance Corporate Credit Policy Manuals and undertake credit due diligence for new product or sector‑specific initiatives as applicable.&nbsp;</span></span></p><br></li><li><p><span><span>Support Corporate Banking business growth by facilitating timely and compliant setup of credit facilities&nbsp;</span></span></p><br></li><li><p><span><span>Monitor portfolio quality and ensure adherence to approved credit terms, internal risk policies, and regulatory expectations&nbsp;</span></span></p><br></li><li><p><span><span>Accountable for overall credit risk oversight, sectoral exposure management, and performance of the assigned Corporate Banking lending portfolio.</span></span></p><br></li></ul><p><span><span><strong>Key Result Areas</strong></span></span></p><br><p><span><span><strong>Strategic Contribution</strong></span></span></p><br><ul><li><span><span>Translate the Bank’s Risk and Corporate Banking strategy into a comprehensive Corporate Credit framework aligned with portfolio growth objectives and defined risk appetite across assigned sector(s).</span></span></li><li><span><span>Drive the strategic direction of the corporate lending portfolio within the incumbent’s <strong>designated industry vertical or combination of sectors</strong>&nbsp;</span></span></li><li><span><span>Enable sustainable business growth by supporting structured and sector‑appropriate credit solutions tailored to evolving client financing needs across assigned corporate segments.</span></span></li><li><span><span>Provide strategic oversight on sector‑specific credit exposures ensuring alignment with portfolio diversification objectives and concentration limits.</span></span></li><li><span><span>Lead and support Corporate Credit initiatives including portfolio monitoring enhancements, sector risk frameworks, underwriting governance, and policy digitization programs.</span></span></li><li><span><span>Drive continuous improvement in underwriting standards, credit evaluation methodologies, portfolio monitoring tools, and sector‑based risk assessment frameworks.</span></span></li></ul><p><span><span><strong>Credit Policy &amp; Governance</strong></span></span></p><br><ul><li><span><span>Formulate, maintain, and seek approval for Corporate Credit Policies and Programs to facilitate business growth while ensuring effective portfolio risk management across assigned sector coverage.</span></span></li><li><span><span>Actively collaborate with Corporate Banking Business teams in the preparation, review, and modification of credit policies based on:</span></span><ul><li><span><span>Evolving sectoral dynamics</span></span></li><li><span><span>Macroeconomic developments</span></span></li><li><span><span>Portfolio performance trends</span></span></li><li><span><span>Emerging industry‑specific risks</span></span></li></ul></li><li><span><span>Participate in internal focus groups for periodic review and enhancement of credit policies, underwriting standards, and procedural frameworks.</span></span></li><li><span><span>Ensure Corporate Credit Manuals and sector‑specific underwriting standards are periodically reviewed and updated in line with regulatory developments and internal portfolio performance indicators.</span></span></li></ul><p><span><span><strong>Portfolio Oversight &amp; Risk Management</strong></span></span></p><br><ul><li><span><span>Accountable for the overall quality, performance, and sustainability of the Corporate Credit portfolio within the <strong>assigned sector or multi‑sector coverage</strong>.</span></span></li><li><span><span>Ensure maintenance of portfolio quality as measured by percentage of classified outstandings and resultant loan loss provisions, thereby minimizing adverse impact on Group profitability.</span></span></li><li><span><span>Minimize migration of credit exposures across internal risk grades through proactive portfolio surveillance and timely intervention.</span></span></li><li><span><span>Implement and enhance early warning detection frameworks to proactively identify emerging credit risks and ensure timely corrective action to minimize potential loan losses.</span></span></li><li><span><span>Ensure adherence to approved risk appetite across:</span></span><ul><li><span><span>Single obligor and group exposures</span></span></li><li><span><span>Sector concentrations</span></span></li><li><span><span>Country risk exposures</span></span></li><li><span><span>&nbsp;Product‑level limits</span></span></li></ul></li><li><span><span>Ensure robust portfolio monitoring through:</span></span><ul><li><span><span>Periodic portfolio reviews</span></span></li><li><span><span>Stress testing and scenario analysis</span></span></li><li><span><span>Risk rating migration tracking</span></span></li><li><span><span>Remedial action planning</span></span></li></ul></li></ul><p><span><span><strong>Credit Underwriting Governance</strong></span></span></p><br><ul><li><span><span>Provide oversight on underwriting standards and credit decisioning across all corporate lending propositions within assigned sector(s).</span></span></li><li><span><span>Evaluate and process credit proposals across bilateral, syndicated, structured, and project‑related lending facilities.</span></span></li><li><span><span>Ensure high quality of credit appraisals to minimize percentage of proposals returned or rejected by Credit Committees.</span></span></li><li><span><span>Maintain targeted turnaround time for credit processing in line with approved service level agreements.</span></span></li><li><span><span>Monitor volume of credit proposals processed to ensure adequate support to business origination without compromising underwriting standards.</span></span></li></ul><p><span><span><strong>Business Engagement &amp; Market Awareness</strong></span></span></p><br><ul><li><span><span>Partner with Relationship Managers and Team Leaders to structure optimal financing solutions aligned to sector‑specific client requirements.</span></span></li><li><span><span>Accompany Marketing Managers / Relationship Teams on client calls, where necessary, both domestic and international, to maintain awareness of prevailing market conditions and sectoral developments.</span></span></li><li><span><span>Provide credit advisory support on transaction structuring considering financial profile, collateral adequacy, industry outlook, and regulatory considerations.</span></span></li></ul><p><span><span><strong>Committee Participation &amp; Governance</strong></span></span></p><br><ul><li><span><span>Attend Credit Committee meetings as a regular member and provide sector‑specific credit insights to facilitate informed credit decisions.</span></span></li><li><span><span>Ensure proposals submitted for approval meet internal underwriting, documentation, and governance standards.</span></span></li><li><span><span>Contribute to discussions on sectoral portfolio performance, emerging risks, and credit risk mitigation strategies.</span></span></li></ul><span><span>Knowledge, Skills, and Experience</span></span><ul><li><span><span>MBA, CA, CFA, FRM, or equivalent postgraduate qualification in Finance, Banking, or Risk Management preferred.</span></span></li><li><span><span>Minimum 15-20 years of relevant banking experience with significant exposure to Corporate Credit Risk Management across diversified industry sectors with at least 5-7 years of managerial experience is preferred.</span></span></li><li><span><span>Expert knowledge of Corporate Banking lending products including bilateral, syndicated, structured, and project finance facilities.</span></span></li><li><span><span>Strong understanding of sector‑specific credit risk dynamics, financial analysis, and industry‑level business models across single or multiple assigned sectors.</span></span></li><li><span><span>Sound knowledge of regulatory frameworks, credit risk governance standards, and legal enforceability considerations impacting corporate lending transactions.</span></span></li><li><span><span>In‑depth expertise in collateral evaluation, security perfection, and associated legal frameworks across various asset classes.</span></span></li><li><span><span>Strong credit structuring skills with demonstrated ability to exercise sound judgment in evaluating complex and bespoke corporate financing solutions.</span></span></li><li><span><span>Excellent analytical capabilities encompassing qualitative, quantitative, and strategic assessment of credit proposals and portfolio risk trends.</span></span></li><li><span><span>Ability to work independently while managing multiple sector portfolios and competing priorities in a deadline‑driven environment.</span></span></li><li><span><span>Strong interpersonal, communication, and presentation skills for effective engagement with senior stakeholders and Credit Committees.</span></span></li><li><span><span>High proficiency in problem‑solving and credit decision‑making within delegated authority framework.</span></span></li><li><span><span>Demonstrated leadership capability to mentor underwriting teams and foster a strong institutional credit culture.</span></span></li><li><span><span>Proven underwriting expertise across multiple industry sectors and geographic markets.</span></span></li></ul><br> </div>

Who We Are Is What We Do.<br><br>Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.<br><br>Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.<br><br>Why should you be part of our success story?<br><br>As the fastest-growing Software as a Service (Saa S) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.<br><br>Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.<br><br>Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.<br><br>About The Role<br><br>You are the ultimate problem-solver at the heart of our Payroll teams. Sitting at the intersection of product, engineering, operations, and Go-To-Market (GTM), you own the end-to-end operational lifecycle across some of our most critical product teams<br><br>This is an owner role that demands resourcefulness, the ability to juggle competing demands, and the discipline to know the difference between moving paperwork and actually solving problems. You will take total accountability for complex challenges, driving them from initial friction to final resolution. Operating autonomously across global time zones, you are the crucial connective tissue that ensures what our customers need is exactly what our engineers build.<br><br>If you thrive in high-velocity environments, love distilling chaos into clarity, and have a relentless bias for action, this is the role for you.<br><br>What You'll Do<br><br>Own the product signal end-to-end: Transform raw feedback and friction from operations and customers into clear, prioritized, and actionable insights for Product Managers. You uncover what truly matters, validate the "why," and drive the prioritization of impactful solutions. Orchestrate global execution: You are the critical connector between distributed Product, Engineering, and GTM teams. When PMs and engineers are in different time zones, you step in to scope work, answer questions, unblock decisions, and maintain momentum. You also ensure GTM teams are fully equipped to launch, sell, and support what ships. Be the ultimate problem-solver: When a process breaks or a product stalls, you don't just hand it off and disappear. You dig deep to uncover the root cause - whether it’s a product gap, a documentation issue, or a systemic limitation - and you own the solution from discovery to implementation. Navigate and simplify complexity: You will manage competing demands coming from all directions. You excel at taking that volume, structuring the details, prioritizing ruthlessly, and taking decisive action. You don't wait for permission to move; you make informed calls and drive progress.<br><br>What We're Looking For<br><br>4+ years of experience in fast-paced, high-scale environments (Series A/B/C startups or equivalent-pace tech organizations), with a proven track record of moving quickly and juggling competing priorities. End-to-end ownership mentality: You have successfully operated in the space between product and ops. You can translate the distinct languages and priorities of different teams, and you know how to separate true product signals from operational noise. Relentless resourcefulness: When you hit a roadblock, you find a way around it. You are highly comfortable context-switching between a customer escalation, an engineering sync, and deep-dive data analysis. Autonomous decision-making: You are a natural problem-solver who can dig into complex issues, form a strong point of view, and make the right calls. You know exactly what is yours to decide and what requires escalation. Data-driven approach: You possess a strong analytical foundation. You can pull your own data, extract meaningful insights, and use them to drive product enhancements and prioritization. You are highly comfortable with spreadsheets, dashboards, and core operational analytics. Precision communication: You write and speak with clarity and impact. You easily adapt your communication style depending on whether you are talking to engineers, PMs, customers, or leadership. Sharp product sense: You deeply understand how software is built and shipped. While you don't need to be a PM, you understand what is technically possible, how to accurately answer scoping questions, and how to spot when an initiative is off-track.<br><br>Total Rewards<br><br>Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.<br><br>Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion. Final pay is based on objective, job-related criteria including experience, skills, and location. We don't ask about salary history. Offers are based on the role and what you bring to it.<br><br>Some things you'll enjoy<br><br>Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access<br><br>At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.<br><br>Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.<br><br>Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email (recruiting@deel.com) and a team member will be in touch to ensure your equal participation.<br><br>As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.<br><br>This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.<br><br>For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The eBRAIN Lab (https://ebrain4everyone.com) in the Division of Engineering at New York University Abu Dhabi invites applications for a Junior Research Scientist position with a a Bachelor's or Master’s degree with less than 5 years of experience to work in the area of research and development (R&amp;D) of next-generation Edge-AI and Embodied-AI Systems with tiny-LLMs, tiny-VLMs, tiny-VLAs; Agentic-AI systems; and Robust Generative AI targeting hallucination, safety and security issues. Besides robustness, systems should also be optimized for high performance and energy-efficiency to realized efficient Embodied/Edge-AI implementations. A key focus will be on investigating novel methods and their full-system deployment in real-world applications from different fields (like autonomous systems, healthcare, and robotics) with cross-validation.</p><br><br> <p>Prof. Shafique’s lab has many-years of R&amp;D experience in cross-layer design and optimization for building energy-efficient and robust brain-inspired, autonomous, and cognitive systems and intelligent vision systems, including efficient learning and inference of complex AI/ML algorithms, specialized neural processing hardware and design tools, and ML security, and their applications in resource-constrained Embodied-AI systems (like autonomous vehicles, UAVs/UGVs, Robotics, smart houses/cities, Wearables, and Healthcare). The long-term vision of the eBRAIN lab is on embedding an energy-efficient and secure electronic brain inside modern cyber-physical systems (CPS) and IoT-Edge devices to enable assistive cognitive technologies that care for / serve humanity and the ecosystem in a safe and green way.</p><br><br> <p>The successful applicants will join and drive a number of fascinating projects on designing, implementing, optimizing, prototyping and testing innovative solutions (software, hardware, or both) for the next-generation embodied-AI, GenAI and Agentic-AI systems, targeting high performance &amp; energy-efficiency, robustness, and trustworthiness. A key focus will be on full-system prototyping, IP generation, patenting, and participating in high-quality publications with other lead researchers of the lab. A special focus will be on highly efficient implementations and prototyping for real-world use-cases, and building TRL-4/5 prototypes and actively optimizing the engineered solutions. The candidates will work in a multidisciplinary environment consisting of PhD-level scientists, research engineers, graduate research students and undergraduate students, to investigate cutting-edge scientific methods and to develop full-system prototypes. The eBRAIN lab offers an excellent working environment with an international team of excellent researchers and engineers, high-tech equipment, and active R&amp;D engagement, thereby providing many development possibilities. The candidates are expected to work in a highly collaborative environment with other lab members and industry collaborators.</p><br><br> <p><strong>Requirements: </strong></p><br><br> <p>Applicants should have a Bachelors or Masters in Computer Engineering, Computer Science, Electrical Engineering, or a related field. Extensive and sound knowledge of Robotics, ML, AI, DNN, LLMs/VLMs, Multimodal LLMs, RAG, Agentic frameworks, tinyML, ML frameworks (like PyTorch and Tensorflow), and Prototyping ML systems is required. The candidate should demonstrate a solid experience in practical AI/ML system development, hands-on engineering works on these intelligent systems, and system-level optimizations. Additional knowledge on MLOps, robust/secure computing, Hallucinations and Alignment, privacy-preserving ML, and ML security is highly desirable. Applicants with strong industrial experience, engineering experience, and/or with publications in top ML venues (conferences and journals) are highly preferred. The candidates are also expected to have strong problem-solving, analytical, communication and writing skills as well as high motivation to pursue world-class development, prototyping, and research for practical ML/AI systems.</p><br><br> <p><strong>Application Procedure:</strong></p><br><br> <p>The terms of employment for these positions include very competitive salary with additional attractive benefits, including generous housing allowance, medical insurance with access to world class facilities, annual home leave allowance, and (if applicable) dependent private school fees. Salaries are tax-free in the UAE (for US tax, the Foreign Earned Income Exclusion can be used). The researchers will have dedicated funds for traveling, computing, publications, etc. and will have access to excellent world-class research facilities.</p><br><br> <p>The preferred starting date is October 2026, based on the processing steps. Applications will be accepted immediately and candidates will be considered until the position is filled. Review of applications will start on 03 Aug 2026, and will continue until the position is filled.</p><br><br> <p>To be considered, all applicants must submit the following documents, all in PDF format.</p><br><br> <p>1. A cover letter</p><br><br> <p>2. Detailed curriculum vitae (CV) with engineering and programming skills, R&amp;D skillset</p><br><br> <p>3. Full list of professional/industrial experience and scientific publications (if any)</p><br><br> <p>4. University degrees and transcripts (with grades), or a letter from supervisor/university officials regarding tentative completion date.</p><br><br> <p>5. 1-page executive summaries of BS and/or MS Theses</p><br><br> <p>6. 1-page summary of professional experience, future growth plans</p><br><br> <p>7. 1-page of Engineering and/or R&amp;D accomplishments and interests</p><br><br> <p>8. 1-page letter of Motivation</p><br><br> <p>9. At least 2 letters of recommendation with contact information of the referees (can be provided later, if slightly more time is required)</p><br><br> <p>10. An envisioned workplan over 2 years (can be provided after shortlisting)</p><br><br> <p>11. Download links for the PDFs of BS and/or MS Theses (if available)</p><br><br> <p>Please visit our website at https://nyuad.nyu.edu/en/about/careers/postdoctoral-and-research.html for instructions and information on how to apply. If you have any questions,</p><br><br> <p>please email Prof. Muhammad Shafique at muhammad.shafique@nyu.edu.</p><br><br> <p><strong>About NYU Abu Dhabi</strong></p><br><br> <p>https://nyuad.nyu.edu/en/</p><br><br> <p>NYU Abu Dhabi is the first comprehensive liberal arts and research campus in the Middle East to be operated abroad by a major American research university. Times Higher Education ranks NYU among the top 30 universities in the world, making NYU Abu Dhabi the highest-ranked university in the UAE and MENA region. NYU Abu Dhabi has integrated a highly selective undergraduate curriculum across the disciplines with a world center for advanced research and scholarship. The university enables its students in the sciences, engineering, social sciences, humanities, and arts to succeed in an increasingly interdependent world and advance cooperation and progress on humanity’s shared challenges. NYU Abu Dhabi’s high-achieving students have come from over 120 countries and speak over 100 languages. Together, NYU's campuses in New York, Abu Dhabi, and Shanghai form the backbone of a unique global university, giving faculty and students opportunities to experience varied learning environments and immersion in other cultures at one or more of the numerous study-abroad sites NYU maintains on six continents. </p><br><br> <p>NYUAD is committed to upholding a culture of non-discrimination, anti-harassment, dignity, and mutual respect; providing equal access and opportunity; and fostering academic excellence in learning, research, and teaching.</p><br><br> <p>Students are drawn from among the world’s best. They are bright, intellectually passionate, and committed to building a campus environment anchored in mutual respect, understanding, and care. The NYUAD undergraduate student body has garnered an impressive record of scholarships, graduate-school admissions, and other global honors. Graduate education is an area of growth for the University; the current graduate student population of over 100 students is expected to expand in the next decade as doctoral programs are developed.</p><br><br> <p><strong>Working for NYUAD</strong></p><br><br> <p>At NYUAD, we recognize that Abu Dhabi is more than where you work; it’s your home. In order for research staff to thrive, we offer a comprehensive benefits package. This starts with a generous relocation allowance; educational assistance for your dependents; access to health and wellness services; and more. NYUAD is committed to research staff success throughout the academic trajectory, providing support for ambitious and world-class research projects and innovative, interactive teaching approaches. Support for dual-career families is a priority.</p><br><br> <p> Visit our website for more information on benefits for you and your dependents.</p><br><br> <p>NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to the excellence and vibrancy of our academic community.</p><br><br> <p>Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.</p><br><br> <p><strong>Join NYU Abu Dhabi, an exceptional place for exceptional people.</strong></p><br><br> <p>NYUAD values belonging and respect; such principles are fundamental to the university’s commitment to excellence. NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to our vibrant, multidisciplinary research and teaching community. Multidisciplinary research and exceptional teaching in a global campus community are hallmarks of the University’s mission.</p><br><br> <p>@WorkAtNYUAD</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br> <strong>JOB SUMMARY / INTRODUCTION</strong></p><br><p>The role supports the VP &amp; Head of GM MO Trade Support by managing day-to-day Dealer Assist and Data Readiness activities across Global Markets products, ensuring Front Office Sales and Trading desks receive timely, accurate and consistent operational support. The role coordinates client ready-to-trade activities, product activation readiness, counterparty setup, account and portfolio readiness, static/reference data dependencies, SSI enrichment requirements and new product operational readiness from a Trade Support perspective. The role manages T0 Dealer Assist requests, trade booking support queries, allocation support, enrichment follow-up, affirmation/confirmation monitoring support and settlement-readiness dependencies, ensuring timely escalation and hand-off to relevant owner functions. The role works closely with Front Office, GM MO Trade Support, Operations, KYC, Credit, Compliance, GM Documentation, Reference Data, Technology, Product Control, Market Risk and regional teams to remove blockers, improve service quality and support scalable trade execution support.The role does not own independent Control &amp; Governance responsibilities such as trading permissions controls, booking template controls, off-market monitoring, counterparty exposure monitoring, reconciliations, collateral management, regulatory reporting, RCSA/KRI ownership or control effectiveness testing.</p><br><p> <strong> KEY RESPONSIBILITIES</strong></p><br><ul><li>Dealer Assist Operating Discipline</li><li>Execute and coordinate daily Dealer Assist activities in line with approved service standards, request channels, escalation protocols and handover routines.</li><li>Manage Front Office request intake, triage, prioritisation, allocation and follow-up across assigned products, desks or regional coverage points.</li><li>Support trade booking queries, client account allocations, portfolio allocations, sales-support requests and trade-flow coordination required by Sales and Trading desks.</li><li>Maintain request logs, workload trackers, escalation records and service commentary to support transparent service management.<br>Identify recurring Dealer Assist issues, process gaps and capacity constraints, and escalate improvement opportunities to the VP &amp; Head of GM MO Trade Support.</li><li>Client Activation and Ready-to-Trade Coordination</li><li>Coordinate client onboarding and ready-to-trade activities with KYC, Credit, Compliance, GM Documentation, Reference Data, Operations and Front Office teams.</li><li>Track client, counterparty, product, account, portfolio, SSI, static data and reference-data dependencies required for trading enablement.<br>Support product activation and counterparty activation by coordinating required data, documentation, system setup and stakeholder actions.<br>Escalate onboarding blockers, incomplete setup items, documentation gaps and system-readiness issues impacting Front Office execution.<br>Maintain readiness trackers and provide timely updates on open actions, owners, deadlines and risks to trade readiness.</li><li>Data Readiness and Static / Reference Data Coordination</li><li>Support static data, reference data, market data and SSI readiness activities required for accurate trade booking, enrichment, validation and downstream processing.</li><li>Coordinate with Reference Data, Technology, Operations, Market Risk and relevant owner functions to resolve data-quality or setup issues impacting trade support.</li><li>Perform completeness checks on operational data dependencies and ensure items are appropriately routed, tracked and escalated.<br>Support new product operational readiness by coordinating data, system and workflow dependencies from a Trade Support perspective.<br>Identify recurring data-readiness issues and support root-cause analysis, remediation actions and process standardisation.<br>T0 Trade Support and Enrichment Support</li><li>Support T0 trade support activities including non-economic booking support, enrichment follow-up, allocation support and trade-flow coordination.<br>Coordinate with T0 Validation teams to ensure required trade-support information is complete and available for validation, affirmation, confirmation and settlement-readiness processes.</li><li>Support Front Office queries relating to booking support, account/portfolio mapping, SSI enrichment, missing data and trade-support dependencies.<br>Escalate aged, urgent or high-impact trade support items to the VP &amp; Head of GM MO Trade Support and relevant owner functions.<br>Ensure unresolved control, reconciliation, collateral, regulatory or risk-monitoring matters are handed off to GM MO Control &amp; Governance or other owner functions as appropriate.</li><li>Affirmation, Confirmation and Settlement-Readiness Support</li><li>Monitor assigned affirmation and confirmation support items, coordinating follow-up with relevant teams where trade-support information is required.<br>Support settlement-readiness by ensuring account setup, allocation, SSI, enrichment and required non-economic data dependencies are complete or escalated.</li><li>Coordinate with Operations, Trade Support, Product Control, Front Office and regional teams to resolve trade-support dependencies that may impact timely downstream processing.</li><li>Track open support items, commentary, owner actions and escalation status to support daily service discipline.<br>Contribute to reduction of recurring trade-support issues by identifying upstream data, booking or workflow causes.<br>Stakeholder Management and Service Delivery</li><li>Act as a day-to-day Trade Support contact for Front Office Sales and Trading desks on Dealer Assist and data-readiness matters.<br>Coordinate across KYC, Credit, Compliance, GM Documentation, Reference Data, Technology, Operations, Product Control and regional teams to remove trade-support blockers.</li><li>Maintain clear communication on service status, pending actions, escalation requirements and expected next steps.<br>Support effective hand-offs between Dealer Assist, T0 Validation, Operations and GM MO Control &amp; Governance functions.<br>Promote a service-oriented culture focused on responsiveness, accuracy, ownership, clear escalation and Front Office enablement.<br>Reporting, MI and Service Inputs</li><li>Prepare inputs for Trade Support service reporting, operational dashboards, request volumes, SLA adherence, backlog ageing and recurring issue themes.</li><li>Provide accurate commentary on client readiness, data-readiness blockers, Dealer Assist activity and trade-support escalation items.</li><li>Maintain request and readiness trackers to support management visibility and service performance analysis.</li><li>Contribute to KPI and service-quality inputs required by the VP &amp; Head of GM MO Trade Support.</li><li>Support standardised MI and dashboard enhancements for Trade Support and Data Readiness activities.</li><li>Process Improvement, Automation and UAT</li><li>Identify opportunities to simplify request management, reduce manual hand-offs, improve data-readiness tracking and enhance service visibility.</li><li>Participate in UAT, workflow design, dashboard development and automation initiatives impacting Dealer Assist and Data Readiness processes.</li><li>Support standardisation of templates, request categories, escalation formats, handover processes and operating procedures.</li><li>Contribute to continuous improvement initiatives that enhance STP, service quality, capacity and operational scalability.</li><li>Support knowledge transfer and cross-training across Dealer Assist, Data Readiness and T0 Validation teams.</li><li>People, Capability and Coverage Support</li><li>Coach Specialists were assigned and support day-to-day task allocation, workload balancing and service discipline within the Dealer Assist &amp; Data Readiness team.</li><li>Support cross-product capability building across FX/MM, Derivatives, Commodities, Capital Markets and other applicable products.<br>Assist in documenting procedures, process maps, checklists and training materials for Trade Support activities.</li><li>Promote accountability, ownership, timely escalation and consistent service standards across the team.</li><li><p>Support succession planning, coverage resilience and cross-training initiatives led by the VP &amp; Head of GM MO Trade Support.</p><br><p><strong>Key Working Relationships</strong></p><br></li><li>Internal stakeholders include the VP &amp; Head of GM MO Trade Support, Head of Global Markets Middle Office, GM MO Control &amp; Governance, Front Office</li><li>Sales and Trading desks, Global Markets Operations, Product Control, Market Risk, Finance, Compliance, Legal, Technology, Credit, KYC, GM Documentation, Reference Data and regional Middle Office teams.</li><li><p>External stakeholders may include clients, counterparties, custodians, brokers, clearing channels or market infrastructure providers where Dealer Assist or Data Readiness coordination is required to support client readiness, trade readiness, affirmation, confirmation or settlement-readiness activities.</p><br><p><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br></li><li>Bachelor’s degree in finance, Banking, Economics, Business Administration, Accounting or a related discipline; professional qualification preferred.</li><li>7+ years of experience in Global Markets Operations, Middle Office, Trade Support, Dealer Assist, Client Onboarding, Reference Data, Front Office support or related operational support functions.</li><li>Strong understanding of Global Markets products including FX, Money Markets, Rates, Derivatives, Commodities, Capital Markets and structured products.</li><li>Good knowledge of trade lifecycle processes including client readiness, product activation, counterparty setup, trade booking support, enrichment, validation, affirmation, confirmation and settlement-readiness support.</li><li>Experience coordinating with Front Office, KYC, Credit, Compliance, GM Documentation, Reference Data, Technology, Operations, Product Control and regional teams.</li><li>Practical knowledge of systems and platforms such as Murex, Bloomberg, MarkitWire / matching platforms, reference-data tools, workflow trackers and dashboard tools.</li><li>Strong stakeholder management, prioritisation, communication, escalation, documentation and service-delivery skills.</li><li><p>Experience supporting process standardization, automation, UAT, operating-model change or service improvement.</p><br><p><strong>Preferred / Beneficial</strong></p><br></li><li>Professional qualification preferred.</li><li>Skills</li><li>Global Markets Trade Support</li><li>Dealer Assist operating model</li><li>Client activation and ready-to-trade processes</li><li>Product and counterparty activation</li><li>Static, SSI and reference data coordination</li><li>Market data readiness coordination</li><li>Trade booking support and allocations</li><li>Account and portfolio mapping support</li><li>Trade enrichment support</li><li>Same-Day Validation support inputs</li><li>Affirmation and confirmation monitoring support</li><li>Settlement-readiness dependencies</li><li>FX/MM, Rates, Derivatives and Commodities lifecycle</li><li>Murex, MarkitWire and Bloomberg knowledge</li><li>Queue management and SLA tracking</li><li>Handover discipline and request management</li><li>Process improvement and STP mindset</li><li>UAT, workflow automation and dashboard requirements</li><li>Cross-functional stakeholder management</li><li>Service performance reporting</li><li>Service excellence</li><li>Front Office partnership</li><li>Execution discipline</li><li>Attention to detail</li><li>Clear communication</li><li>Stakeholder management</li><li>Accountability and ownership</li><li>Prioritizations under pressure</li><li>Issue-resolution focus</li><li>Collaboration across function</li><li>Ability to manage multiple requests</li><li>Coaching and knowledge sharing</li><li>Ability to work across products, regions and teams.</li><li>All source links have been removed as requested.</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>• &nbsp; &nbsp;The individual is responsible for the delivery of the Bank’s Transaction Banking (TB) product and services to the clients within the agreed contractual service agreements, and that all digital integrations are as seamless as possible. These includes implementing client-specific service propositions, leading virtual client service teams, managing service escalations, driving service excellence, and strengthening client relationships through proactive engagement, service reviews, and continuous improvement initiatives.The team also serves as the key point of contact for supporting and onboarding clients, and provides project management support (i.e., ensure smooth flow of the project, capturing issues and risks, maintaining action plans with follow ups, and delivering a timely solution to meet the client’s expectations) and account management support (i.e., understanding clients’ business strategy and needs) to support implementation of TB products.</span><br><span>• &nbsp; &nbsp;This role is responsible for driving the agenda of TB Global Implementation and Cash Client Service Group within the respective countries, and ensuring the end-to-end delivery of the TB solution, this includes managing a team of Implementation Managers, relationship development, revenue retention, continuous drive to improve the deal cycle timings, and high client satisfaction to accelerate revenue realisation. &nbsp;Additionally, collaboration with other Cluster / Country Heads across the TB organisation will be required to continuously improve client experience and drive a consistent global experience for our clients.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Strategy</strong></span><br><span>• &nbsp; &nbsp;Drive the Global Implementation and Cash Client Service Group Strategy within respective Cluster/Country, includes identifying and/or creating opportunities to uplift and/or re-establish the profile/identity of the Global Implementation and Cash Client Service Group team&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure active engagement and ongoing alignment with the wider TB business strategy &amp; priorities</span><br><span>• &nbsp; &nbsp;Build in sustainability when developing frameworks and/or redesigning processes, systems, and operating models</span><br><span>• &nbsp; &nbsp;Collaboratively design a suite of capabilities and services in line with respective client tiering, participation for bespoke services in collaboration with partners</span><br><span>• &nbsp; &nbsp;Lead the roll-out of Client Implementation and Cash Client Service Group Harmonization&nbsp;</span><br><span>• &nbsp; &nbsp;Fronting client conversations (Treasury, CFO above) on key pitches to driver overall TB proposition</span><br><span>• &nbsp; &nbsp;Drive focused client sessions with Sales, Coverage, Product, and other partners to position overall propositions&nbsp;</span><br><span>• &nbsp; &nbsp;Develop regular connect sessions with clients as part of building client relationships, including actively participating in various client forums/events/conferences, strategic discussions, etc.</span><br><span>• &nbsp; &nbsp;Develops, owns, and drives strategic plan/roadmap of client deal management within respective Cluster/Country, ensuring alignment with overall TB Groups and respective Cluster/Country strategies</span><br><span>• &nbsp; &nbsp;Drives strategic plan/roadmap of client deal management&nbsp;</span></p><br><br> <br><p><span><strong>Business</strong></span><br><span>• &nbsp; &nbsp;Drive a continuous improvement model; with the aim to drive efficiency and simplified client experience, ensuring appropriate implementation model is “fit” for clients + TB business priorities, etc.; Including: Client engagement model to mirror client organizations, Harmonization and alignment across partner groups etc.</span><br><span>• &nbsp; &nbsp;Serve as the primary escalation point for critical client service issues, coordinating resolution with internal stakeholders.</span><br><span>• &nbsp; &nbsp;Ensure recurring client service issues are escalated and addressed through appropriate governance and client experience forums.</span><br><span>• &nbsp; &nbsp;Provide expertise advice for change/ transition management for Implementation</span><br><span>• &nbsp; &nbsp;Proactively identify and drive opportunities to streamline processes to improve client experience, including collaborating with functional partners</span><br><span>• &nbsp; &nbsp;Identify opportunities to improve existing operating model, including the current resourcing, location and client footprint strategy aligned with implementation structure</span><br><span>• &nbsp; &nbsp;Develop an approach to build bench strength within the respective Cluster/Country</span><br><span>• &nbsp; &nbsp;Drive succession planning to actively manage attrition</span><br><span>• &nbsp; &nbsp;Actively managing costs; including identifying opportunities to reduce costs</span><br><span>• &nbsp; &nbsp;Actively drive the management of team productivity and capacity in relation to onshore and offshore activities&nbsp;</span><br><span>• &nbsp; &nbsp;Represent Implementation in Management forums; clearly articulate achievements (including landmark deals), product/client feedback, key challenges, etc. to help drive visibility of the Implementation team across the business</span></p><br><br> <br><p><span><strong>Processes</strong></span><br><span>• &nbsp; &nbsp;Ensures effective and disciplined usage of the Implementation Management system for self and team</span><br><span>• &nbsp; &nbsp;Has product knowledge in both cash, trade and other TB products in scope</span><br><span>• &nbsp; &nbsp;Drive overall Client + Project Management discipline, including effective usage of tools and systems, ensuring trusted and accurate data for reporting, and planning purposes, including oversight of key deals turnaround times management and feedback loops to business / support partners</span><br><span>• &nbsp; &nbsp;Active engagement in key RFP and provide guidance to Implementation managers in providing RFP/RFI responses on the implementation component as part of the Deal team</span><br><span>• &nbsp; &nbsp;Collaborate with Sales, Product Management, Product Development, Channel Management, Technology and Operations teams for the solution designs&nbsp;</span><br><span>• &nbsp; &nbsp;Conduct critical reviews on deal handover, validate deal size, expected revenue and deal requirements&nbsp;</span><br><span>• &nbsp; &nbsp;Develop and nurture client relationships to ensure the products and services remain aligned to client needs</span><br><span>• &nbsp; &nbsp;Provide technical feedback as required to Product Owners and/or distribution teams for continuous iteration of product development.</span><br><span>• &nbsp; &nbsp;Oversee the overall Project Management of the end-to-end implementation cycle of key deals (incl. technical discussions, execution of documentation, ERP integration, liquidity and limit set up, planning testing and training, onboarding)</span><br><span>• &nbsp; &nbsp;Work closely with clients and Product Management during the project requirement gathering, developing technical solutions, system integrations, user testing and training</span><br><span>• &nbsp; &nbsp;Seamlessly transition the implemented product and services to service teams for BAU client servicing</span><br><span>• &nbsp; &nbsp;Drive focus on sustainability when considering Implementation’s global strategy, processes, systems, and operating model, as well as in delivering the implementation</span><br><span>• &nbsp; &nbsp;Work with Technology and Operations to design and implement platforms / ecosystem to support TB products</span><br><span>• &nbsp; &nbsp;Understand and utilize emerging technologies and innovations to improve product offerings and meet evolving client needs</span><br><span>• &nbsp; &nbsp;Work closely with external partners to support clients in their digitisation journey, ensuring efficient implementation experience for the clients&nbsp;</span><br><span>• &nbsp; &nbsp;Adopt emerging technologies and partnerships with digital ecosystems to identify opportunities to simplify / improve business processes</span></p><br><br> <br><p><span>• &nbsp; &nbsp;Constructively drives an integrated approach with partners to capture client feedback opportunities&nbsp;</span><br><span>• &nbsp; &nbsp;Drive post implementation activities, including:</span><br><span>o &nbsp; &nbsp;Post Implementation Surveys</span><br><span>o &nbsp; &nbsp;Sharing constructive client feedback with relevant partners</span><br><span>o &nbsp; &nbsp;Utilising feedback to continuously improve our implementation quality and cycle times</span><br><span>• &nbsp; &nbsp;Monitor, track, and resolve client service issues through structured service management practices.</span><br><span>• &nbsp; &nbsp;Participate in regular service review meetings and ensure agreed actions are completed.</span><br><span>• &nbsp; &nbsp;Maintain accurate client service issue logs and drive timely resolution of identified concerns.</span><br><span>• &nbsp; &nbsp;Strengthen collaboration across Coverage, Sales, Product, Operations, and Functional Partner teams to improve service outcomes.</span><br><span>• &nbsp; &nbsp;Capture and share client service insights, service review outcomes, and remediation actions with relevant stakeholders.</span><br><span>• &nbsp; &nbsp;Ensure client complaints are logged and managed in line with the Bank's Complaints Policy.</span><br><span>• &nbsp; &nbsp;Leverage available reporting tools and client experience dashboards to identify trends, address root causes, and improve service performance.</span><br><span>• &nbsp; &nbsp;Help drive sustainability when considering processes, systems, and operating model</span><br><span>• &nbsp; &nbsp;Where applicable, understand emerging technologies and innovations to help improve product offerings to meet evolving client needs</span><br><span>• &nbsp; &nbsp;Engage in discussions regarding emerging technologies and partnerships with digital ecosystems to identify opportunities to simplify/improve business processes</span></p><br><br> <br><p><span><strong>People &amp; Talent</strong></span><br><span>• &nbsp; &nbsp;Create a safe, inclusive, and collaborative environment for all team members</span><br><span>• &nbsp; &nbsp;Promote growth and development and ensure team members have active development/growth plans</span><br><span>• &nbsp; &nbsp;Encourage open and regular transparent conversations, including two-way feedback loops</span><br><span>• &nbsp; &nbsp;Provide ongoing mentorship and guidance&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure appropriate succession plans are in place</span><br><span>• &nbsp; &nbsp;Adopt and drive a data driven culture</span><br><span>• &nbsp; &nbsp;Create a culture of trust and continuous learning mindset</span><br><span>• &nbsp; &nbsp;Encourage an environment of high performance, growth, and career mobility</span><br><span>• &nbsp; &nbsp;Create internal identity/visibility and actively participate in external awards/surveys</span><br><span>• &nbsp; &nbsp;Foster effective leadership at every level</span><br><span>• &nbsp; &nbsp;Develop, own and drive diversity and inclusion&nbsp;</span><br><span>• &nbsp; &nbsp;Create training plans to build on technical competencies for effective project management</span><br><span>• &nbsp; &nbsp;Foster a safe environment to encourage team members to be brave and speak out</span></p><br><br> <p><span><strong>Risk Management</strong></span><br><span>• &nbsp; &nbsp;Collaboratively drive a holistic data management framework for Implementation and Cash Client Service system, driving a consistent definition and usage of attributes and reference data across all Clusters, including proactively addressing data quality issues</span><br><span>• &nbsp; &nbsp;Ensure adherence to all local regulatory, legal and compliance requirements</span><br><span>• &nbsp; &nbsp;Adherence to all bank’s policy and standards, including eLearning courses for entire team</span><br><span>• &nbsp; &nbsp;Effective governance of business controls; including developing new business controls if gaps are identified</span><br><span>• &nbsp; &nbsp;Proactive risk management; includes delivery + operational risks</span><br><span>• &nbsp; &nbsp;Chair Cluster/Country Implementation Governance forums; drive key discussion points on deal status alignment (F2B), openly discuss issues and collaboratively solve issues where possible</span><br><span>• &nbsp; &nbsp;Where applicable, ensure credit, operational, legal, regulatory, reputation, compliance is held to the highest standards of risk management</span></p><br><br> <br><p><span><strong>Governance</strong></span><br><span>• &nbsp; &nbsp;Adherence to all bank’s policy and standards, including eLearning courses for direct reports (where applicable)</span><br><span>• &nbsp; &nbsp;Ensure implementation governance controls are properly executed by the teams</span><br><span>• &nbsp; &nbsp;Assist with the governance of business controls; including identifying opportunities to develop new business controls&nbsp;</span><br><span>• &nbsp; &nbsp;Participate in Cluster/Country Implementation Governance forums to support Cluster Head/Lead and/or Country Head/Lead</span><br><br><span><strong>Regulatory &amp; Business Conduct</strong></span><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Keep abreast with regulatory changes to ensure TB products are compliant with relevant risk management guidelines / policies and procedures (e.g., electronic banking, technology, ESG, etc.)</span><br><span>• &nbsp; &nbsp;Keep abreast with changing regulatory requirements and provide advisory support to clients</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.</span><br><span>• &nbsp; &nbsp;Completion of all mandatory risk and compliance training including e-learning within stated timeframes</span></p><br><br> <br><p><span><strong>Key stakeholders</strong></span><br><span>Internal</span><br><span>• &nbsp; &nbsp;Global &amp; Cluster Implementation Heads, Program Execution Head</span><br><span>• &nbsp; &nbsp;Transaction Banking Sales and Coverage MT and directs</span><br><span>• &nbsp; &nbsp;Transaction Banking MT and directs</span><br><span>• &nbsp; &nbsp;Cluster and Country MT</span><br><span>• &nbsp; &nbsp;COO and directs</span><br><span>• &nbsp; &nbsp;Service MT and directs</span><br><span>• &nbsp; &nbsp;DCS MT and directs</span><br><span>• &nbsp; &nbsp;Technology delivery teams MT and directs (PSS, etc.)</span></p><br><br> <p><span>External</span><br><span>• &nbsp; &nbsp;Treasury Senior Stakeholders</span><br><span>• &nbsp; &nbsp;Client Senior Stakeholders (all segments)</span><br><span>• &nbsp; &nbsp;Third Party Providers</span></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Application Programming Interfaces (APIs)</span><br><span>• &nbsp; &nbsp;Client experience, behaviours and preferences</span><br><span>• &nbsp; &nbsp;Operational Risk</span><br><span>• &nbsp; &nbsp;Change/ Project Management</span><br><span>• &nbsp; &nbsp;System and technology integration</span><br><span>• &nbsp; &nbsp;Communication &amp; Presentation skills</span><br><span>• &nbsp; &nbsp;Stakeholder Management</span><br><span>• &nbsp; &nbsp;Strategic Thinking</span></p><br><br><b>Qualifications</b> <br><p><span>• &nbsp; &nbsp;15+ years of banking and finance industry experience or similar industry</span><br><span>• &nbsp; &nbsp;15+ years’ experience in Client Implementation with strong delivery focus&nbsp;</span><br><span>• &nbsp; &nbsp;Has strong project management disciplines</span><br><span>• &nbsp; &nbsp;Extensive knowledge in API, system and technology integrations, and Transaction Banking products</span><br><span>• &nbsp; &nbsp;Creative problem-solver with a strategic mindset&nbsp;</span><br><span>• &nbsp; &nbsp;Outstanding written and verbal communication skills, including presentation skills</span><br><span>• &nbsp; &nbsp;Able to manage ambiguity in uncertain situations whilst maintaining a strategic mindset</span><br><span>• &nbsp; &nbsp;Effectively manage escalations, including driving resolutions and/or appropriately escalating to senior MT (internal + external)</span><br><span>• &nbsp; &nbsp;Experience in managing a team where team members are in multiple countries</span><br><span>• &nbsp; &nbsp;Proven track record of successfully delivering large, complex, and cross-border deals</span><br><span>• &nbsp; &nbsp;PMP certification is a plus</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>