branch manager Jobs in UAE
3832 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Key Responsibilities</b> <br></span><p><strong><span>Strategy</span></strong><br><span>• Strategies for Revenue generation and business development </span><br><span>• Business objectives and goals </span><br><span>• Drive the Digital Agenda </span></p><br><br>
<p><strong><span>Business</span></strong><br><span><strong><span>Acquisition & Sales Management</span></strong></span><br><span>• Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue.</span><br><span>• Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions.</span><br><span>• Induction of all (NTB) new customers brought in by the Branches & Direct Sales team. </span><br><span>• Achieve “best in class” productivity in order to maximize the efficacy of the sales process. </span><br><span>• Achieve the budgeted cross sell targets, consistency and penetration.</span><br><span>• Aggressive Sales call plans to acquire large prospective customers through referrals.</span><br><span>• Ensure coverage of customer base in accordance with the approved contact plans.</span><br><span>• Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)</span><br><span>• Maintain and update customer information on C Manager. Accurate and timely generation of reports.</span><br><span>• Activation of dormant accounts.</span><br><span>• Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</span></p><br><br> <br><p><span><strong><span>Customer Relationship Building</span></strong></span><br><span>• Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.</span><br><span>• Effectively meeting customer expectations and handling/ reduction of customer complaints.</span><br><span>• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span><br><span>• Manage the portfolio to de-risk against attrition and achieve stability of book.</span><br><span>• Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.</span><br><span>• Serve as the one-point contact to the High-Net-Worth customers of the Bank</span></p><br><br>
<p><strong><span>Processes</span></strong><br><span>• Ensure compliance of laid down process and procedures.</span><br><span>• Facilitate and Implement work process improvements.</span><br><span>• To ensure compliance with Global Process Standards on Customer Data Confidentiality.</span></p><br><br> <br><p><strong><span>People & Talent</span></strong><br><span>• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span><br><span>• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span><br><span>• Employ, engage and retain high quality people, with succession planning for critical roles.</span><br><span>• Responsibility to review team structure/capacity plans.</span><br><span>• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></p><br><br>
<p><br><strong><span>Risk Management</span></strong><br><span>• Ensure KYC/AML updates, proper zero error documentation.</span><br><span>• Updating the C – Manager, adhering to the Contact Management Plan.</span><br><span>• Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span><br><span>• Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.</span><br><span>• Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span><br><span>• Read, understand and comply with all provisions of the Group Code of Conduct.</span><br></p><br><br>
<p><strong><span>Governance</span></strong><br><span>• To be able to detect any suspicious transactions, Money laundering, forgeries etc </span><br><span>• Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. </span><br><span>• Ensure all GPS standards are followed and adhered.</span></p><br><br> <br><p><strong><span>Regulatory & Business Conduct </span></strong><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span><br><span>• Obtain Security & Commodity Authority (SCA) license and timely completion of Continuous Program Development (CPD) requirement post SCA licensing. This is a mandatory requirement for the role.</span></p><br><br>
<p><strong><span>Key stakeholders</span></strong><br><strong><span>Internal:</span></strong><br><span>• Product Manager – Priority Banking - for Launch and implementation of product campaigns</span><br><span>• Customer Service Manager - WM - for Product services to the customers</span><br><span>• Unit Heads – Treasury - Implementation of sales strategies</span><br><span>• Branch Managers - Implementation of sales strategies</span><br><span>• Marketing Manager - WM - Coordinate marketing and research activities.</span><br><span>• Country Money Laundering Prevention Officer.</span><br><strong><span>External:</span></strong><br><span>• Existing and Prospective Customers - for Acquisition and retention of business</span></p><br><br>
<p><strong><span>Other Responsibilities</span></strong><br><span>• Ability to maintain a highly decent professional environment in the Priority Centre. </span><br><span>• Educate Clients on using of other delivery channels.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• Manage Conduct </span><br><span>• Manage Risk</span><br><span>• Manage People</span><br><span>• Spot Opportunities</span><br><span>• Solve Problems</span><br><span>• Take the Lead</span><br><span>• Build Resilience</span></p><br><br><b>Qualifications</b> <br><p><span>• University Graduate.</span><br><span>• Relevant experience in sales and relationship management.</span><br><span>• Experience in handling all Banking & Investment Products.</span><br><span>• Demonstrated ability in sales planning.</span><br><span>• Strong communication and negotiation skills with the ability to influence outcomes.</span><br><span>• Networking ability to manage interdepartmental deliverables.</span><br><span>• Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.</span><br><span>• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span><br><span>• Computer literacy at the user level.</span><br><span>• Adapting to multi-cultural environment.</span><br><span>• In-depth knowledge of capital markets and financial planning.</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><strong>Do the right thing</strong> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><strong>Never settle,</strong> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><strong>Are better together,</strong> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><strong>In line with our Fair Pay Charter,</strong> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><strong>Core bank funding for retirement savings, medical and life insurance,</strong> with flexible and voluntary benefits available in some locations.</li>
<li><strong>Time-off</strong> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><strong>Flexible working</strong> options based around home and office locations, with flexible working patterns.</li>
<li><strong>Proactive wellbeing support</strong> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><strong>A continuous learning culture</strong> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><strong>Being part of an inclusive and values driven organisation,</strong> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><p><span><strong>Strategy</strong></span><br><span>• Strategies for Revenue generation and business development</span><br><span>• Business objectives and goals</span><br><span>• Drive the Digital Agenda</span></p><br><br>
<p><span><strong>Business</strong></span><br><span>Acquisition & Sales Management</span><br><span>• Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue.</span><br><span>• Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions.</span><br><span>• Induction of all (NTB) new customers brought in by the Branches & Direct Sales team.</span><br><span>• Achieve “best in class” productivity in order to maximize the efficacy of the sales process.</span><br><span>• Achieve the budgeted cross sell targets, consistency and penetration.</span><br><span>• Aggressive Sales call plans to acquire large prospective customers through referrals.</span><br><span>• Ensure coverage of customer base in accordance with the approved contact plans.</span><br><span>• Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)</span><br><span>• Maintain and update customer information on C Manager. Accurate and timely generation of reports.</span><br><span>• Activation of dormant accounts.</span><br><span>• Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Customer Relationship Building</strong></span><br><span>• Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.</span><br><span>• Effectively meeting customer expectations and handling/ reduction of customer complaints.</span><br><span>• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span><br><span>• Manage the portfolio to de-risk against attrition and achieve stability of book.</span><br><span>• Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.</span><br><span>• Serve as the one-point contact to the High Net Worth customers of the Bank</span></p><br><br>
<p><span><strong>Processes</strong></span><br><span>• Ensure compliance of laid down process and procedures.</span><br><span>• Facilitate and Implement work process improvements.</span><br><span>• To ensure compliance with Global Process Standards on Customer Data Confidentiality.</span><br><br><span><strong>People & Talent </strong></span><br><span>• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span><br><span>• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span><br><span>• Employ, engage and retain high quality people, with succession planning for critical roles.</span><br><span>• Responsibility to review team structure/capacity plans.</span><br><span>• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></p><br><br> <br><p><span><strong>Risk Management</strong></span><br><span>• Ensure KYC/AML updates, proper zero error documentation.</span><br><span>• Updating the C – Manager, adhering to the Contact Management Plan.</span><br><span>• Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span><br><span>• Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.</span><br><span>• Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span><br><span>• Read, understand and comply with all provisions of the Group Code of Conduct.</span><br><br><span><strong>Governance </strong></span><br><span>• To be able to detect any suspicious transactions, Money laundering, forgeries etc </span><br><span>• Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. </span><br><span>• Ensure all GPS standards are followed and adhered.</span><br><br><span><strong>Regulatory & Business Conduct </strong></span><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span><br><span>• Obtain Security & Commodity Authority (SCA) license and timely completion of Continuous Program Development (CPD) requirement post SCA licensing. This is a mandatory requirement for the role.</span></p><br><br> <br><p><span><strong>Key stakeholders</strong></span><br><span>Internal</span><br><span>• Product Manager – Priority Banking - for Launch and implementation of product campaigns</span><br><span>• Customer Service Manager - WM - for Product services to the customers</span><br><span>• Unit Heads – Treasury - Implementation of sales strategies</span><br><span>• Branch Managers - Implementation of sales strategies</span><br><span>• Marketing Manager - WM - Coordinate marketing and research activities.</span><br><span>• Country Money Laundering Prevention Officer.</span><br><span>External</span><br><span>• Existing and Prospective Customers - for Acquisition and retention of business</span></p><br><br>
<p><span><strong>Other Responsibilities</strong></span><br><span>• Ability to maintain a highly decent professional environment in the Priority Centre. </span><br><span>• Educate Clients on using of other delivery channels.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• Manage Conduct </span><br><span>• Manage Risk</span><br><span>• Manage People</span><br><span>• Spot Opportunities</span><br><span>• Solve Problems</span><br><span>• Take the Lead</span><br><span>• Build Resilience</span></p><br><br><b>Qualifications</b> <br><p><span>• University Graduate.</span><br><span>• Relevant experience in sales and relationship management.</span><br><span>• Experience in handling all Banking & Investment Products.</span><br><span>• Demonstrated ability in sales planning.</span><br><span>• Strong communication and negotiation skills with the ability to influence outcomes.</span><br><span>• Networking ability to manage interdepartmental deliverables.</span><br><span>• Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.</span><br><span>• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span><br><span>• Computer literacy at the user level.</span><br><span>• Adapting to multi-cultural environment.</span><br><span>• In-depth knowledge of capital markets and financial planning.</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>PROFESSOR IN ACTUARIAL MATHEMATICS AND STATISTICS AT HERIOT-WATT UNIVERSITY, DUBAI CAMPUS</strong></span><br><span><strong>Grade: </strong>Grade 10, salary negotiable based on experience and qualifications.</span><br> </p><br><p><span><strong>Contract Type: </strong>Part Time (at least 40% / 14 hours per week). This position is Fixed Term for 24 Months, with the potential for renewal.</span></p><br><p><span><strong>Location:</strong> Dubai Campus</span></p><br><p><span><strong>Application Deadline:</strong> Friday, June 19th 2026</span></p><br><p><span>The School of Mathematical and Computer Sciences seeks a Professor in Actuarial Mathematics and Statistics. We invite applications from senior academics working in the United Arab Emirates.</span></p><br><p><span>With a strong research profile, enthusiasm and a track record of commitment in service of the AMS community and appropriate administrative experience.</span></p><br><p><span>In Dubai, we have the largest branch campus of any international university in the UAE, and our university is fully licensed by the Commission for Academic Accreditation (CAA), the UAE’s federal quality assurance agency. The School of Mathematical and Computer Sciences (MACS) has been delivering undergraduate and postgraduate programmes at our Dubai Campus since its establishment in 2005.</span></p><br><p><span>In 2025, the School launched one of its Actuarial Mathematics and Statistics programmes, the BSc Actuarial Data Science. This has necessitated the recruitment of additional staff as the programme expands into Year 3 in the 2026-27 academic year. The programme is taught and assessed in Dubai in close collaboration with colleagues at our Edinburgh and Malaysia campuses, ensuring alignment with the University's academic standards and benefiting from its global expertise.</span></p><br><p><span>The BSc Actuarial Data Science programme is accredited by the Institute and Faculty of Actuaries (IFoA), UK, holds UCAP-Advanced Curriculum (UCAP-AC) status from the Society of Actuaries (SOA), USA, and is also accredited by the Royal Statistical Society (RSS), UK.</span></p><br><p><span>The Department of Actuarial Mathematics and Statistics is internationally recognised for excellence in actuarial science, financial risk, applied probability, and statistics. Its reputation is underpinned by the world-leading research conducted by colleagues across our global campuses.</span></p><br><p><span><strong>Purpose of the Role</strong></span></p><br><p><span>We are seeking to appoint a Professor in Actuarial Mathematics and Statistics on a 0.4 FTE basis to provide academic leadership and strategic direction for Actuarial Mathematics and Statistics within the School of Mathematical and Computer Sciences (MACS) at our Dubai Campus. The successful candidate will contribute to the strategic development and growth of undergraduate and postgraduate programmes in Actuarial Mathematics and Statistics at the University’s Dubai Campus, working closely with colleagues at our Dubai, Edinburgh and Malaysia campuses.</span></p><br><p><span>The Professor will provide leadership in teaching, research, external engagement and professional accreditation activities, supporting the continued development of our actuarial programmes and strengthening links with industry and professional bodies. The role will include a focused teaching contribution at undergraduate and postgraduate levels, supervision of student projects and dissertations, mentoring of academic colleagues, and support for student recruitment and outreach activities.</span></p><br><p><span>The successful candidate will be expected to maintain an active programme of internationally recognised research and scholarly activity, contribute to the University's research culture, and enhance the visibility and reputation of the Actuarial Mathematics and Statistics and the School within the UAE, the wider MENA region, and internationally.</span></p><br><p><span>The workload associated with teaching, research, leadership and administrative responsibilities will be proportionate to a 0.4 FTE appointment and agreed annually with the Head of School.</span></p><br><p><span><strong>Summary of Possible Key Duties and Responsibilities</strong></span></p><br><ul><li><p><span>Provide academic leadership in Actuarial Mathematics and Statistics at the Dubai Campus.</span></p><br></li><li><p><span>The delivery and assessment of undergraduate courses in actuarial mathematics and statistics, and related areas, commensurate with a 0.4 FTE appointment.</span></p><br></li><li><p><span>Supervise undergraduate and postgraduate student projects and dissertations.</span></p><br></li><li><p><span>Develop and lead internationally recognised research and scholarly activities.</span></p><br></li><li><p><span>Mentor and support academic colleagues, contributing to staff development and academic quality enhancement.</span></p><br></li><li><p><span>Support professional accreditation activities with bodies such as the Institute and Faculty of Actuaries (IFoA), Society of Actuaries (SOA), and Royal Statistical Society (RSS).</span></p><br></li><li><p><span>Contribute to programme leadership, curriculum development and quality assurance activities.</span></p><br></li><li><p><span>Support student recruitment, admissions, outreach and employer engagement activities.</span></p><br></li><li><p><span>Strengthen collaborations with industry, government and professional organisations across the UAE and wider MENA region.</span></p><br></li><li><p><span>Contribute to the strategic growth and reputation of the School and University.</span></p><br></li><li><p><span>Undertake administrative and leadership responsibilities appropriate to a professorial appointment and proportionate to the 0.4 FTE workload.</span></p><br></li></ul><p><span><strong>Education, Qualifications and Experience</strong></span></p><br><p><span><strong>Essential</strong></span></p><br><ul><li><p><span>PhD in Actuarial Science or Statistics, or a closely related discipline.</span></p><br></li><li><p><span>Currently holding a Professorship or possessing a sustained record of achievement consistent with appointment to a Professorship.</span></p><br></li><li><p><span>An internationally recognised research profile, evidenced by a substantial record of high-quality publications, research leadership, and scholarly impact.</span></p><br></li><li><p><span>Significant experience of teaching and curriculum development in higher education.</span></p><br></li><li><p><span>Experience of supervising undergraduate, postgraduate and/or doctoral students.</span></p><br></li><li><p><span>Evidence of successful academic leadership, including programme development, research leadership, quality assurance, or staff mentoring.</span></p><br></li><li><p><span>Excellent communication, interpersonal and leadership skills.</span></p><br></li><li><p><span>Ability to develop collaborative relationships with industry, professional bodies and external stakeholders.</span></p><br></li></ul><p><span><strong>Desirable</strong></span></p><br><ul><li><p><span>Fellow of the Institute and Faculty of Actuaries (IFoA), or equivalent professional actuarial qualification.</span></p><br></li><li><p><span>Experience of professional accreditation processes and curriculum design aligned with actuarial professional requirements.</span></p><br></li><li><p><span>Experience of leading research groups, securing external funding, or managing collaborative research projects.</span></p><br></li><li><p><span>Experience of working at a British university or experience of delivering British university programmes in other countries </span></p><br></li><li><p><span>Established links with industry, government agencies, regulators, or professional bodies within the actuarial, financial services, risk management or data science sectors.</span></p><br></li></ul><p><span><strong>About the University</strong></span></p><br><p><span>With a history dating back to 1821, Heriot-Watt University has established a reputation for world-class teaching and professionally relevant, leading-edge research and enterprise, which has made it one of the top UK universities for business and industry.</span></p><br><p><span>We are a vibrant, forward-looking university, well known for the quality of our degrees, with employers actively seeking out our graduates. Heriot-Watt is also Scotland’s international university with an unsurpassed international in-country presence. We deliver degree programmes to circa 30,000 students in 143 countries worldwide, have a further overseas campus in Dubai and boast the most significant international student cohort in Scotland.</span></p><br><p><span>At Heriot-Watt we’ve created an environment that nurtures innovation and leadership - where our researchers, teachers, staff and students can realise their potential and develop their ambitions.</span></p><br><p><span>We are proud of our collegiate atmosphere and integrated teaching and research approach which has helped to build a community of committed academics and highly motivated students. Our focus on careers delivers results and we’ve an excellent reputation for graduate employability.</span></p><br><p><span>In addition to the Edinburgh campus, we currently have campuses in the Scottish Borders, Orkney, Dubai, and Malaysia. For all our campuses we aim to provide stimulating, supportive environments conducive to effective learning and research, where staff and students can excel. At Heriot-Watt, we have an established set of values that help us to nurture innovation and leadership and show our commitment to continuous improvement and development in all our activities. Our values describe our deeply held beliefs and our community spirit. They characterise not only how we are as a higher education institution but also frame how we want to be. </span></p><br><p><span><strong>Our values are:</strong></span></p><br><ul><li><p><span>Belong</span></p><br></li><li><p><span>Collaborate</span></p><br></li><li><p><span>Inspire</span></p><br></li><li><p><span>Celebrate</span></p><br></li></ul><p><span>As a learning, living, and working institution, we use our values as the building blocks of how we go about doing our work and how we each conduct ourselves as members of Heriot-Watt University. They represent what binds us together as a university community and help us to become the best at what we do. For full details on our university, please view our website </span><span>https://www.hw.ac.uk/about.htm</span></p><br><p><span><strong>‘How to Apply’</strong></span></p><br><p><span>Interested applicants must submit via the Heriot-Watt on-line recruitment system a Cover letter describing their interest and suitability for the post and an updated CV. </span></p><br><p><span>This appointment will commence on September 1st 2026.</span></p><br><p><span><i>For any informal queries regarding this role, please contact Roselyne Okuoga (R.Okuoga@hw.ac.uk) in the first instance.</i></span></p><br><p><span>At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team. </span></p><br><p></p> </div>
<ul><li><p>Receives, dis-assembles, cleans contaminated equipment and inspects and tests all equipment as per established protocols</p></li><li><p>Assumes responsible for providing effective and efficient decontamination and distribution of re-usable medical devices for use in direct patient care.</p></li><li><p>Tests and operates washer disinfector machines, driers, sterilizers or any other decontamination equipment within the department as per established protocols.</p></li><li><p>Operates and tests all decontamination machinery within the department, and informs supervisors or assistant managers if results are contrary to those required.</p></li><li><p>Undertakes quality checks for cleanliness and completeness of equipment, before distribution to wards, departments, and theatres</p></li><li><p>Undertakes daily validation tests of decontamination equipment, and ensures appropriate documentation of activities and results</p></li><li><p>Issues sterile supplied goods and maintains holding stock levels within the wards and departments</p></li><li><p>Carries out functionality tests on all re-usable medical devices and records and processes test results to demonstrate compliance, enable audit and facilitate analysis.</p></li><li><p>Receives and documents goods and equipment, checks delivery notes against goods delivered for accuracy and records non-conformance.</p></li><li><p>Communicates with colleagues/customers at all levels, including senior staff</p></li><li><p>Assists in restocking of supplies and records all information required</p></li><li><p>Carries out assigned clerical tasks as requested by a supervisor</p></li><li><p>Work in accordance with all safe working policies/procedures of the facility</p></li><li><p> Take reasonable care of themselves and others who may be affected by their actions.</p></li><li><p> Take all actions to avoid, eliminate or minimize hazards</p></li><li><p>Seek information to make sure they are able to competently and safely perform any</p></li><li><p>work they undertake and are aware of the risks and hazards associated with their work</p></li><li><p> Report all incidents/ injuries</p></li><li><p>Attend all mandatory training as scheduled by their facility</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Associate Degree in CSS technology (minimum two (2) years’ course duration)</p></li><li><p>Certificate in any health-related field with a certification as a member with one of the following:</p></li><li><p>Certification by the Board of Sterile Processing and Distribution (<strong>CBSPD</strong>) USA.</p></li><li><p>International Association of Healthcare Central Services Material Management (<strong>IAHCSMM</strong>)</p></li><li><p>Licenses & registrations from all countries of practice </p></li><li><p>DOH license is a Must</p></li></ul>
<p><strong><u>Role Overview</u></strong></p><p>Kanoo Machinery is looking for a highly experienced General Technician – Forklifts & Heavy Equipment to join our service team in Abu Dhabi. The position is responsible for independently diagnosing, troubleshooting, maintaining, and repairing a variety of heavy equipment, with particular focus on Hyster Forklifts, Komatsu Forklifts, engine overhauls, and hydraulic systems. The role requires strong electrical and hydraulic troubleshooting capabilities, technical diagram-reading skills, and the ability to deliver high-quality repairs within allocated timelines.</p><p><strong><u>Key Responsibilities</u></strong></p><ul><li><p>Independently diagnose, troubleshoot, maintain, and repair Hyster Forklifts, Komatsu Forklifts, engines, hydraulic systems, and related heavy equipment.</p></li><li><p>Diagnose electrical and hydraulic issues by checking machine error/fault codes, inspecting wiring harnesses, connectors and electrical circuits, and verifying hydraulic fluid and pressure levels.</p></li><li><p>Perform engine overhauls and hydraulic repairs and troubleshooting.</p></li><li><p>Read and interpret electrical and hydraulic diagrams, schematics, technical manuals, and equipment documentation.</p></li><li><p>Carry out preventive and breakdown maintenance and repairs to high technical standards.</p></li><li><p>Correctly identify required spare parts from technical manuals and provide accurate information for parts ordering.</p></li><li><p>Conduct a full functional test after completing repairs to ensure equipment is operating correctly and safely.</p></li><li><p>Complete assigned jobs within allocated labour hours and timelines while minimizing rework and customer complaints.</p></li><li><p>Maintain safe working practices and comply fully with HSE policies and applicable regulations.</p></li><li><p>Communicate professionally with customers and provide clear updates to the Workshop Supervisor.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 5 years of hands-on maintenance experience with Hyster and/or Komatsu forklifts, heavy equipment, engine overhauls, and hydraulic repairs.</p></li><li><p>Strong knowledge of electrical and hydraulic troubleshooting and fault diagnosis.</p></li><li><p>Ability to check and interpret equipment error codes and diagnose issues through wiring harness inspection, electrical testing, and hydraulic pressure/fluid checks.</p></li><li><p>Strong ability to read and understand electrical and hydraulic diagrams/schematics.</p></li><li><p>Ability to work independently and unsupervised across a variety of equipment.</p></li><li><p>Good written and verbal English communication skills.</p></li><li><p>Reliable, safety-conscious, technically competent, and willing to continuously learn and develop.</p></li><li><p>Technical education/qualification in a relevant mechanical/electrical or heavy-equipment discipline.</p></li></ul>
<p>Job Description
We are seeking skilled Gypsum Carpenters to carry out gypsum board, drywall, false ceiling, partition, and related interior finishing works at construction and fit-out sites in the UAE. The candidate should be able to install gypsum systems accurately as per approved drawings, project specifications, quality standards, and site HSE requirements.
Key Responsibilities :
Install gypsum board partitions, walls, ceilings, and bulkheads as per approved drawings. Measure, mark, cut, and fix gypsum boards accurately.
Install metal frames, channels, studs, and support systems for gypsum works. Ensure proper alignment, level, dimensions, and finishing of gypsum installations.
Cut openings for doors, windows, electrical points, AC ducts, and other services as required. Apply joint tape, joint compound, and finishing materials to gypsum boards.
Carry out sanding, patching, and preparation for final painting or finishing. Inspect completed work and rectify cracks, uneven joints, or other defects.
Coordinate with electricians, plumbers, HVAC technicians, painters, and other trades.
Follow approved drawings, method statements, specifications, and site instructions.
Use hand tools and power tools safely and correctly.
Follow UAE construction and fit-out site HSE requirements and use required PPE.
Maintain proper housekeeping and keep tools and work areas clean and safe.
Report material requirements, technical issues, and defects to the Foreman/Supervisor.</p><p>Experience: 1–3 years of relevant experience in gypsum, drywall, partition, or false ceiling works.
Education/Certification: Gypsum/Carpentry Trade Certificate preferred.
Previous experience in UAE/GCC construction or fit-out projects is an advantage.
Good knowledge of gypsum board installation, partitions, false ceilings, bulkheads, and decorative works.
Ability to read and follow basic construction/shop drawings and site instructions.
Skilled in measuring, cutting, fixing, leveling, and finishing gypsum boards.
Knowledge of metal framing, channels, studs, and ceiling suspension systems.
Ability to safely use hand tools and power tools.
Good attention to detail and finishing quality.
Knowledge of construction site HSE requirements and proper use of PPE.
Physically fit and able to work in demanding construction/fit-out environments.
Good teamwork, discipline, and communication skills.</p>
<p>Job Description :
We are seeking skilled Finishing Carpenters to carry out high-quality carpentry and interior finishing works at construction and fit-out sites in the UAE. The candidate will be responsible for installing, assembling, repairing, and finishing wooden and related interior components as per approved drawings, project specifications, quality standards, and site HSE requirements.
Key Responsibilities:
Carry out carpentry and finishing works as per approved drawings and specifications. Measure, mark, cut, assemble, and install wooden materials accurately.
Install doors, door frames, window frames, skirting, architraves, wall panels, and other woodwork. Install cabinets, wardrobes, shelves, counters, and other built-in furniture as required.
Perform woodwork finishing, including sanding, trimming, polishing, and preparation for painting.
Ensure proper alignment, level, dimensions, joints, and overall finishing quality.
Repair, modify, and rectify defective or damaged carpentry work.
Use hand tools, power tools, cutting machines, and carpentry equipment safely.
Check materials and report shortages, damage, or quality issues to the Foreman/Supervisor.
Coordinate with painters, electricians, plumbers, gypsum workers, and other trades.
Follow approved drawings, method statements, specifications, and site instructions.
Comply with UAE construction and fit-out HSE requirements and use the required PPE.
Maintain proper housekeeping and keep tools and work areas clean and safe.
Complete assigned work within project schedules and required quality standards.</p><p>Key Skills:
Experience: 1–3 years of relevant finishing carpentry experience.
Education/Certification: Carpentry Trade Certificate preferred.
Previous experience in UAE/GCC construction or fit-out projects is an advantage.
Experience in residential, commercial, hospitality, or interior fit-out projects is preferred.
Good knowledge of woodworking materials, fittings, and finishing methods.
Ability to read basic drawings and follow site instructions. Good hand-eye coordination and attention to detail. Ability to work independently and as part of a team.
Knowledge of site HSE requirements and proper use of PPE. Physically fit and capable of working at construction and fit-out sites.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Mechanical Technician is responsible for maintaining, troubleshooting, repairing, and servicing mechanical machinery and equipment to ensure safe, reliable, and efficient production operations.</p><p>Key Responsibilities</p><ul><li>Perform preventive and corrective maintenance on mechanical machinery and equipment.</li><li>Diagnose mechanical faults and identify the root cause of equipment problems.</li><li>Repair, replace, and adjust mechanical components such as bearings, belts, chains, gears, shafts, pumps, valves, and motors.</li><li>Carry out regular inspection and servicing of production machines.</li><li>Attend to machine breakdowns and restore equipment to proper working condition as quickly as possible.</li><li>Dismantle, assemble, align, and install mechanical equipment and components.</li><li>Lubricate machinery and ensure proper lubrication schedules are followed.</li><li>Check machine alignment, vibration, temperature, and other operating conditions.</li><li>Assist with installation and commissioning of new machinery and equipment.</li><li>Maintain and repair conveyors, compressors, pumps, hydraulic and pneumatic systems where applicable.</li><li>Use hand tools, power tools, measuring instruments, and workshop equipment safely.</li><li>Maintain proper records of maintenance, repairs, spare parts, and machine breakdowns.</li><li>Coordinate with production operators and supervisors regarding machine issues.</li><li>Identify potential mechanical problems before they cause major breakdowns.</li><li>Maintain the workshop and maintenance area in a clean and organized condition.</li><li>Follow company health, safety, and environmental procedures at all times.</li><li>Ensure all maintenance work is carried out safely and according to company procedures.</li><li>Perform other mechanical maintenance duties assigned by the Maintenance Supervisor or Manager.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Diploma/ITI or equivalent qualification in Mechanical Engineering/Mechanical Maintenance is preferred.</li><li>Previous experience as a Mechanical Technician in a factory or manufacturing environment is preferred.</li><li>Good knowledge of mechanical machinery, tools, and maintenance procedures.</li><li>Ability to troubleshoot and repair mechanical equipment.</li><li>Basic knowledge of hydraulic and pneumatic systems is an advantage.</li><li>Ability to read mechanical drawings and equipment manuals.</li><li>Physically fit and able to work in an industrial environment.</li><li>Good problem-solving and communication skills.</li><li>Responsible, punctual, and safety-conscious.</li><li>Ability to work independently and as part of a maintenance team.</li><li>Willing to work overtime or shifts when required.</li></ul><p><br></p></div>
<ul><li><p>Responsible for sanding and preparing wooden surfaces including doors, panels, cabinetry, and furniture to ensure proper priming and finishing.</p></li><li><p>Responsible for mixing, matching, and applying PU, NC, AC, stains, and topcoats using spray guns inside the company’s dedicated paint booth to achieve high quality finishes.</p></li><li><p>Operate the factory paint booth including managing airflow, spray environment, temperature, and humidity to maintain optimal finishing conditions.</p></li><li><p>Inspect finished surfaces to ensure smoothness, uniformity, correct color tone, and absence of defects such as orange peel, runs, or pinholes.</p></li><li><p>Responsible for cleaning, calibrating, and maintaining spray guns, compressors, and paint booth equipment including filters, ventilation systems, lighting, and booth cleanliness.</p></li><li><p>Work closely with production teams including carpenters, foremen, and supervisors to meet project timelines and deliver finishes aligned with client specifications.</p></li><li><p>Follow all HSE and safety guidelines including proper handling of chemicals, PPE usage, and safe operation of the paint booth.</p></li><li><p>Understand various wood materials such as MDF, solid wood, veneer, and engineered boards, and apply correct finishing techniques based on material behavior.</p></li><li><p>Apply proper time management practices to complete tasks efficiently in a fast paced fit out and manufacturing environment.</p></li><li><p>Perform painting or touch up work on site when required, ensuring finishes match workshop standards and project specifications.</p></li><li><p>Handle any other responsibility or task assigned by the production supervisor, including rework, color sampling, and assistance during installation phases.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>2–5 years of experience in a UAE joinery or fit‑out factory</p></li><li><p>Proficient in PU, NC, AC, stains, primers, and finishing systems.</p></li><li><p>Skilled in HVLP/LVLP spray guns and sanding tools.</p></li><li><p>Experience operating and maintaining a dedicated paint booth, including airflow control, filter maintenance, and booth cleanliness.</p></li><li><p>Strong attention to detail and consistency in finishing quality.</p></li><li><p>Knowledge of wood materials used in joinery production.</p></li><li><p>Ability to work as part of a team and follow instructions.</p></li><li><p>Basic English communication for coordination and safety compliance.</p></li><li><p>Proactive, trustworthy, and able to work independently with minimal supervision.</p></li><li><p>Currently based in the UAE and be based in Umm Al Quwain, UAE</p></li></ul>
<h2 class="h5">Job description</h2>
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<span></span><p><strong>Job Summary</strong></p><br>
<p>To Update & maintain information on company database or computer system & organize the stock for operation as well as maintain inventory.</p><br> <p><strong>Key Responsibility Areas</strong></p><br>
<ul>
<li>Create Production related reports, spreadsheets without mistakes</li>
<li>Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners.</li>
<li>Arranging of raw materials from warehouse for day to day operation to avoid delay in any process line.</li>
<li>Daily updating of oracle process batches with respect to actual recipe production</li>
<li>Sort and organize paperwork after entering data to ensure it is not lost</li>
<li>Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry</li>
<li>Verify inventory monthly stock in coordination with production supervisor & finance team.</li>
<li>Maintaining the quality & safety standards Without Deviation.</li>
<li>Maintaining GMP & Hygiene In Work Area.</li>
<li>Ensure RM & FG safety as per safety rules and procedures</li>
<li>Supervise and ensure that all the activities are carried out in safe manner and employees are following the safety rules and requirements in their areas, report any non-compliance to the manager immediately.</li>
<li>Carry out assigned tasks and duties in a safe manner, in accordance with the instructions and to comply with safety procedures and requirements</li>
<li>Ensure that all safety equipment and personal protective equipment are used appropriately.</li>
<li>Do not operate any machine and or equipment unless authorized and trained</li>
<li>Making sure adherence of FIFO method and timely reporting of expired/non-moving stock.</li>
<li>Participating in areas for process improvement (Kaizen).</li>
<li>Not to participate in horseplay or place fellow employees in danger by their actions.</li>
</ul> <p><strong>Key Performance Indicators</strong></p><br> <ul>
<li>Follow safety norms as per IFFCO safety policy.</li>
<li>Team Cooperation & Team work</li>
<li>Timely Batch Closing & maintaining all production related reports</li>
<li>Target as Zero non-moving stock.</li>
<li>Minimum 2 near miss reporting per month.</li>
<li>Obtaining GMP Score</li>
</ul> <p><strong>Qualifications</strong></p><br>
<ul>
<li>Minimum Graduation</li>
</ul> <p><strong>Work Experience</strong></p><br>
<ul>
<li>Min 2 to 3 years relevant experience in FMCG / Manufacturing industry</li>
</ul> <p>Competencies/Skills required</p><br> <p><strong>Technical Skills</strong></p><br>
<ul>
<li>Advance Computer Skills</li>
<li>MS Office</li>
<li>Analytical ability</li>
</ul> <p><strong>Behavioural Skills</strong></p><br>
<ul>
<li>Adaptability</li>
<li>Time Management</li>
<li>Team Player</li>
</ul>
</div>
<ul><li><p>Diagnose and repair complex <strong>mechanical, electrical, hydraulic, and pneumatic issues</strong> in heavy-duty trucks and specialized vehicles, ensuring minimum vehicle downtime.</p></li><li><p>Perform <strong>engine overhauls, transmission rebuilds, differential repairs, and suspension system repairs</strong> using specialized tools and diagnostic equipment.</p></li><li><p>Carry out comprehensive <strong>preventive and corrective maintenance</strong> inspections and identify potential mechanical failures before they occur.</p></li><li><p>Troubleshoot and repair <strong>braking, steering, suspension, fuel, cooling, and air systems</strong> of heavy vehicles.</p></li><li><p>Diagnose electrical and electronic faults using <strong>vehicle diagnostic scanners and specialized testing equipment</strong>.</p></li><li><p>Troubleshoot and repair <strong>tanker trailers and their related mechanical, pneumatic, and hydraulic systems</strong>.</p></li><li><p>Possess good working knowledge of troubleshooting and repairing heavy trucks, including <strong>Scania, Mercedes-Benz, MAN, and Ford</strong>.</p></li><li><p>Interpret and utilize <strong>technical manuals, wiring diagrams, hydraulic/pneumatic schematics, and diagnostic software</strong> to identify and rectify faults.</p></li><li><p>Conduct road tests and functional checks after repairs to ensure vehicles are safe and operational.</p></li><li><p>Maintain accurate records of <strong>repairs, maintenance activities, parts replaced, and vehicle defects</strong>.</p></li><li><p>Ensure all maintenance and repair activities comply with <strong>company safety procedures and manufacturer specifications</strong>.</p></li><li><p>Guide and support junior mechanics and helpers in troubleshooting, repair, and maintenance activities.</p></li><li><p>Coordinate with the workshop supervisor and operations team to prioritize urgent repairs and ensure timely vehicle availability.</p></li><li><p>Maintain proper housekeeping and ensure workshop tools and equipment are used safely and correctly.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum <strong>8+ years of experience</strong> as a Heavy Vehicle Mechanic/Senior Mechanic.</p></li><li><p>Strong hands-on experience with <strong>heavy-duty trucks, tanker trailers, and specialized vehicles</strong>.</p></li><li><p>Good troubleshooting knowledge of <strong>mechanical, electrical, hydraulic, pneumatic, and air-brake systems</strong>.</p></li><li><p>Experience with <strong>Scania, Mercedes-Benz, MAN, and Ford</strong> heavy trucks is preferred.</p></li><li><p>Strong knowledge of <strong>engine, transmission, differential, suspension, steering, braking, and cooling systems</strong>.</p></li><li><p>Ability to use <strong>diagnostic scanners and workshop testing equipment</strong>.</p></li><li><p>Ability to read and understand <strong>technical manuals, wiring diagrams, and system schematics</strong>.</p></li><li><p>Good problem-solving and diagnostic skills.</p></li><li><p>Ability to work independently and lead junior mechanics when required.</p></li></ul>
<ul><li><p>1.JOB PURPOSE:</p><p>TO attain the basic required skill level for a Utility Operator on the Pot Line through on-the-job training. Toassist the Assistant Cell Operator, Cell Operator / Cell Technician in operating reduction cells to produce moltenaluminium effectively & efficiently.</p><p>2.KEY ACCOUNTABILITIES:</p><ul><li><p>Assists the PTM operator in changing anodes safely and to the required standard, by removing and replacingback pot shields, transferring anode reference mark, monitoring the pot voltage, activating/deactivating theanode set logic and anode dressing..</p></li></ul><p>•Assists and ensures that pot beam raising operation is performed as per procedure and in a safe manner.</p><p>•Prepares the tapping hole prior to metal tapping.</p><p>•Skims the crucible to remove dross.</p><p>•Performs metal and bath sampling for quality and chemistry control purposes.</p><p>•Assists the cell operator/ assistant cell operator in miscellaneous activities like housekeeping, bathtapping/pouring, material addition to pots, pot skimming and pot redressing.</p><p>•Assists in gutter and basement cleaning.</p><p>•Attends PTM (Pot Tending Machine) on-the-job training if required.</p><p>•Cleans crucible and siphon tips</p><p>•Attends anode effects efficiently aimed at lower PFC emissions</p><p>•Performs all other operational work activities as deemed necessary by the Shift-Supervisor (for example:cleans pot breaker tips, deck plates and bumper plates).</p><p>•Ensures pot shields and doors are properly placed and closed in order to reduce HF emissions.</p><p>•Maintains 5S Standards and general housekeeping</p><p>•Takes part in spotting and reporting hazards in order to reduce the incident frequency rate and aims for zeroLTI.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>QUALIFICATIONS & SKILLS:</p><p>Minimum Qualifications:</p><p>•Secondary School Certificate</p><p>Minimum Experience:</p><p>•One year of experience in heavy industry is preferable.</p><p>Skills:</p><p>•Physical fitness and be prepared to work on one of the shift schedules operating within the Potrooms.</p><p>•Learning skills in order to understand the Aluminium Smelting Process.</p><p>•English communication skills</p><p>•Complete the training and acquire the skills to operate the following (depending upon the availability anddepartmental requirements): Pot Tending Machines, Anode Beam Raising Equipment and general Potroomtools, vehicles or equipment in use on the assigned Potline</p></li></ul>
<ul><li><p><strong>Customer Appointment Generation:</strong></p><ul><li><p>Generate high-quality appointments for Sales and Aftersales functions.</p></li><li><p>Ensure the quality and professionalism of appointments and calls are maintained.</p></li><li><p>Meet and exceed qualitative and revenue-generating KPIs.</p></li></ul><p><strong>Customer Retention & Satisfaction:</strong></p><ul><li><p>Build a rapport with customers to increase customer retention and lifetime value.</p></li><li><p>Resolve customer queries promptly to enhance satisfaction and improve company relationships.</p></li><li><p>Follow customer connect protocols to provide a seamless experience throughout the customer journey.</p></li></ul><p><strong>Customer Communication:</strong></p><ul><li><p>Support customers via phone, email, and other channels, ensuring excellent customer service.</p></li><li><p>Apply effective communication techniques to handle transfers, call backs, holds, interruptions, and unintentional disconnects.</p></li><li><p>Use active listening and questioning skills to support productive telephone communication.</p></li><li><p>Ensure proper communication etiquette in all customer interactions.</p></li></ul><p><strong>Dealing with Challenging Situations:</strong></p><ul><li><p>Effectively manage job stress and handle difficult customers or angry callers.</p></li><li><p>Apply appropriate actions to control communications and maintain professionalism.</p></li></ul><p>Team Collaboration & Development:</p><ul><li><p>Collaborate with team leaders to identify opportunities for improvement.</p></li><li><p>Participate in weekly evaluations with the supervisor and quality team to address challenges and implement recommendations.</p></li><li><p>Display ownership of additional tasks and responsibilities as required.</p></li></ul><p><strong>Training & Compliance:</strong></p><ul><li><p>Complete assigned training on time and attend training sessions as required.</p></li><li><p>Ensure full adherence to company policies and procedures.</p></li><li><p>Display time flexibility and work within floor shift requirements.</p></li></ul><p><strong>Performance & Accountability:</strong></p><ul><li><p>Meet required SLAs and KPIs to ensure success in assigned duties.</p></li><li><p>Ensure completion of daily, weekly, and monthly performance evaluations as part of the ongoing development.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Educational Qualification </strong></p><ul><li><p>Bachelor’s Degree or equivalent in a related field</p></li></ul><p><strong>Work Experience </strong></p><ul><li><p>A maximum of 1 year of customer service experience in a contact centre environment.</p></li></ul><p><strong>Competencies </strong></p><ul><li><p>Dual language proficiency (spoken and written).</p></li><li><p>Excellent communication skills, both written and spoken.</p></li><li><p>Advanced proficiency with Microsoft Office.</p></li><li><p>Ability to handle stressful situations and maintain a positive attitude.</p></li><li><p>Strong teamwork, problem-solving, and interpersonal skills.</p></li><li><p>Ability to multitask and manage time effectively.</p></li></ul><p><strong>Languages </strong></p><ul><li><p>English, Arabic is required</p></li></ul><p><br></p></li></ul>
<p>As Head Nurse, you will provide clinical leadership, operational oversight, and day-to-day management of the nursing team while ensuring the highest standards of patient care, safety, compliance, and clinical excellence.
You will work closely with physicians, allied health professionals, operational teams, and senior management to ensure efficient clinic operations, outstanding patient experiences, and strong nursing team performance.
Key Responsibilities
Leadership & Team Management
Lead, supervise, and support a team of nursing professionals.
Manage daily staffing allocation, nurse scheduling, and workflow planning.
Provide mentorship, coaching, and performance support to nursing staff.
Support recruitment, onboarding, training, and development of nursing team members.
Monitor team performance and drive continuous improvement initiatives.
Promote a positive and collaborative clinical culture.
Clinical Operations
Ensure safe, effective, and evidence-based nursing care.
Support physicians during consultations and clinical procedures.
Maintain compliance with DHA regulations, infection control standards, and patient safety protocols.
Oversee medication management, documentation, and quality assurance activities.
Monitor clinical KPIs and support departmental performance objectives.
Ensure compliance with healthcare policies, standards, and accreditation requirements.
Patient Care
Ensure excellent patient experience and continuity of care.
Support patients with chronic disease management and health education.
Respond appropriately to clinical incidents and escalate concerns where required.
Promote patient safety, dignity, and compassionate care at all times.</p><p><strong>Desired Candidate Profile</strong></p><p>Essential Requirements
DHA Licensed Registered Nurse.
Bachelor's Degree in Nursing.
Minimum 5 years' clinical nursing experience.
Minimum 2 years' experience in a leadership role such as:
Head Nurse
Charge Nurse
Nurse Supervisor
Team Leader
Nurse Manager
Clinic Nurse Lead
Previous UAE healthcare experience.
Experience managing nursing rosters, staffing, and clinic operations.
BLS certification (mandatory).
ACLS and/or PALS certification desirable.
Strong computer literacy and EMR experience.
Fluent Arabic and English language skills (mandatory).
Strong leadership, organisational, and communication skills.
Preferred Experience
Outpatient clinic experience.
Ambulatory care experience.
Multidisciplinary clinic experience.
Experience managing teams within primary care, family medicine, or specialist clinic environments.
Experience monitoring KPIs and supporting quality improvement initiatives.</p>
<h2 class="h5">Job description</h2>
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<span>Job Description<br></span><p>We are Sisco Jobs, a recruitment consultancy based in Trichy, Tamil Nadu. We are hiring on behalf of our client for the position of <b>Scaffolding Supervisor</b> in <b>Abu Dhabi, UAE</b>. Our client is a reputed organization in the <b>Inspection and Maintenance Services</b> sector seeking skilled, motivated professionals. If you meet the requirements below, apply early as positions are limited.<br></p><br>Key Responsibilities<br><ul><li>Supervise scaffolding erection, modification, inspection, and dismantling activities at project sites.<br></li><li>Assess scaffolding-related risks before authorizing work activities.<br></li><li>Review structural and operational parameters to confirm scaffolding systems are safe for intended loads and site conditions.<br></li><li>Conduct technical inspections of scaffolding structures and identify unsafe conditions or non-compliance.<br></li><li>Grant high-level execution authorization only after confirming technical and safety requirements are satisfied.<br></li><li>Coordinate with scaffolding teams, safety personnel, and site management during execution activities.<br></li><li>Monitor compliance with approved scaffolding procedures, drawings, and applicable safety standards.<br></li><li>Stop or escalate work where structural integrity, access conditions, or operational safety requirements are not satisfied.<br></li></ul>Required Skills<br><p><b>Scaffolding Supervision:</b> Ability to control erection, alteration, inspection, and dismantling activities safely.<br></p><br><p><b>Risk Assessment:</b> Strong ability to identify hazards and evaluate scaffolding-related operational risks.<br></p><br><p><b>Structural Review:</b> Ability to assess load conditions, stability, support arrangements, and other structural parameters.<br></p><br><p><b>Technical Inspection:</b> Competence in inspecting scaffolding systems before release for use.<br></p><br><p><b>Execution Authorization:</b> Ability to make technically informed decisions before approving high-risk scaffolding activities.<br></p><br>Preferred Skills<br><ul><li>Scaffolding safety and compliance knowledge<br></li><li>Ability to interpret scaffolding drawings and technical requirements<br></li><li>Experience coordinating high-risk site activities<br></li></ul>Work Experience Requirements<br><p>The posting requires <b>5 years of experience</b>. Candidates should have practical experience in scaffolding supervision, technical inspection, risk assessment, and authorization of scaffolding activities within industrial or maintenance environments.<br></p><br>Education<br><b>Minimum:</b> Typical qualification — Diploma or relevant technical/vocational qualification<br><br> <b>Preferred:</b> Relevant scaffolding supervisory or inspection certification<br><br> <b>Additional:</b> Technical competency certification related to scaffolding supervision/inspection would be advantageous<br><br>Contact No - 97868 88866 <br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>To carry out effective and efficient repair and maintenance of customer vehicles following the approved manufacturers repair techniques</p><br><br>Responsibilities:<br><ul><li>Collect job orders and the necessary materials/ tools/ equipment, to carry out the repairs and maintenance on the customers’ vehicles in accordance with the manufacturers repair techniques. </li><li>Ensure accurate fault diagnosis and effective utilization of time allocated for the repairs. Report to Team Leader of any delays in repairs due to unavailability of parts or any other reason. </li><li>Ensure all additional repairs are authorized; parts are booked to the repair order. Incase of warranty repair/ parts exchange program, return removed part to the parts department in the same carton to facilitate audit processes and getting necessary credit if applicable. Incase of retail jobs keep the old parts inside the vehicle except batteries and parts which may cause stain on the interior trim/ carpet of the vehicle. </li><li>Service personal tools, keep the lifts and work area clean and comply with the health and safety standards. </li><li>Upgrade knowledge by regularly doing web based courses and by attending classroom trainings. </li><li>Keep all personal tools safe. Any breakages or accidents must be reported to the Team Leader / Supervisor immediately/Tool room for replacement. </li><li>Ensure efficiency and productivity is maintained above 100%. </li><li>Ensure proper clocking on/off in the system and do write up in the repair order as per the prescribed procedure. </li><li>Any unused parts must be returned or stored properly as per company procedure. Used parts must be disposed in an environment friendly manner. </li><li>To work extra hours incase the job needs to be completed to ensure customer satisfaction as per Team Leader’s requirement.</li></ul><br>Qualifications:<br><p>Education/Certification and Continued Education <br>• Diploma in Automotive Engineering <br>• Industrial Technical Institute ITI ( 2 years vocational course) - Certified Auto Technician Course<br>Years of Experience <br>• 2 to 3 years of experience as technician<br> </p><br> </div>
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Position Summary
<span></span><p>Academic Support Officers will serve as a pool to support PTLs, APC, Faculty, and students within a program relevant to academic-based administrative tasks.</p><br>
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<li>Familiarize with the resilient practices and approaches to adapt and adjust to the changing environment to protect and restore the organization’s resources and business continuation in times of any major change/ crisis.</li>
<li>Provide academic and administrative support to the Program Team Leader, Academic Program Chair, Faculty, and students within the program, exercising confidentiality, tact, and diplomacy.</li>
<li>Perform administrative tasks such as meeting scheduling, minute writing, room booking, travel arrangement, and stationery replenishment.</li>
<li>Liaise with other departments within HCT, including ED /Director Office, Campus management, Student Engagement, Employability, System Registrar, HR, Procurement, Finance, IT, etc.</li>
<li>Collate information from relevant stakeholders and prepare regular and ad-hoc reports and statistical analyses.</li>
<li>Draft various reports, presentations, and email correspondence.</li>
<li>Understand and implement related policies, procedures, regulations, and guidelines.</li>
<li>Keep and maintain relevant records (such as student, faculty, program, and course records) and honor privacy, security, and confidentiality of sensitive information.</li>
<li>Provide support related to academic services and student registration at peak times.</li>
<li>Provide administrative support in course/program reviews for the Division.</li>
<li>Provide administrative support in quality review/assessment and accreditation reports/applications.</li>
<li>Provide administrative support in annual planning, budgeting, procurement, and expense tracking.</li>
<li>Provide administrative support for assessment preparation and during FWA periods.</li>
<li>Provide administrative support for KPI monitoring and reporting.</li>
<li>Provide administrative support in market intelligence and research.</li>
<li>Perform any other task assigned by the Supervisor.</li>
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<br><br>Requirements
<span></span><p>Qualification and Experience</p><br>
<p>A minimum of a Bachelor’s degree in a relevant field is required e.g. Business Administration.<br> • Full English proficiency is required. Arabic is desirable.<br> • Intermediate computer literacy is required e.g. MS Office. </p><br>
<p>Minimum of 0-2 years of relevant work experience.</p><br>
<p>• Excellent customer focus and ability to work in a positive manner with a variety of people (students, faculty, staff, and administrators).</p><br>
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<span><b><span>Posting Title: Dishwasher</span></b><br><br><b>Industry:</b> Hospitality<br><br><b>Salary:</b> AED 1100 to 1200 + Visa + Medical +accommodation+ food<br><br><b>Work Experience: 2</b> years<br><br><b>Summary:</b><br><br><span><span><span><span><span><span><span>We are currently looking for a <b>professional and well experienced Dishwasher</b> to join our high-end top class and well known <b>Restaurant in Al Ain/ Abu Dhabi</b>. The ideal candidate will be responsible for maintaining cleanliness in the kitchen, washing dishes and kitchen equipment, and supporting the kitchen team in maintaining a hygienic and organized work environment.</span></span></span></span><br><br><b>Responsibilities:</b><br><br></span></span></span></span><ul><li>Wash and sanitize dishes, plates, glasses, cutlery, and kitchen utensils.<br></li><li>Clean and maintain kitchen equipment and work areas.<br></li><li>Ensure all dishes are properly cleaned and stored.<br></li><li>Dispose of kitchen waste according to hygiene standards.<br></li><li>Assist kitchen staff with basic cleaning and preparation tasks when required.<br></li><li>Maintain cleanliness and hygiene in the dish washing area.<br></li><li>Follow food safety, health, and hygiene regulations.<br></li><li>Operate dish washing machines and cleaning equipment safely.<br></li><li>Report damaged or malfunctioning equipment to the supervisor.<br></li><li>Support the kitchen team during busy periods.<br></li></ul>Requirements<br><ul><li>Previous experience as a <b>Dishwasher, Kitchen Helper, or similar role</b> is preferred.<br></li><li>Basic knowledge of kitchen hygiene and sanitation.<br></li><li>Ability to work in a fast-paced kitchen environment.<br></li><li>Physically fit and able to stand for long hours.<br></li><li>Ability to handle cleaning chemicals and equipment safely.<br></li><li>Hardworking, reliable, and punctual.<br></li><li>Good teamwork and communication skills.<br></li><li>Willingness to work flexible shifts, weekends, and holidays.<br></li><li>Previous experience in a <b> restaurant</b> is an advantage.<br></li></ul><br><br><br><br><br><br><br><br><br><span>Requirements<span><span><span></span></span></span></span><ul><li>Minimum 1–3 years of proven experience in housekeeping or cleaning within a hospitality environment (hotels, resorts, or similar).<br></li><li>Strong attention to detail and commitment to maintaining high standards of cleanliness and hygiene.<br></li><li>Ability to work independently and as part of a team in a fast-paced environment.<br></li><li>Proficient in using standard cleaning equipment and chemical products safely and effectively.<br></li><li>Basic understanding of health, safety, and sanitation practices in hospitality settings.<br></li><li>Excellent interpersonal, communication, and organizational skills.<br></li><li>Willingness to work flexible shifts, including early mornings, evenings, weekends, and holidays.<br></li></ul><br><br><span>Benefits<b>Salary & Benefits:</b><br><br>Salary . AED 1100 to 1200 + Visa + Medical+accommodation+ food<br><br></span><br> </div>
<p>Application invited immediately for an experienced sample coordinator for an organization based in Abu Dhabi UAE. We are looking for candidates who can provide a serious commitment of minimum 2 years.</p><br><ul><li><p>Responsible for the management of samples including scheduling /registrations and tracking. (Daily Sample collection assignment to the samplers according to the work schedules given by the sales representative)</p><br></li><li><p>Maintain the record of sampling plan including the monthly samples.</p><br></li><li><p>Coordinating between the client and the sale representative for details such as locations, Contact details, clarity of sample collection etc.</p><br></li><li><p>Daily monitoring and maintain the work log time sheet of samplers.</p><br></li><li><p>Handle complaints of sampling technicians and give them a solution to their encountering problems, further to the discussion with concern department Managers.</p><br></li><li><p>Responsible for organizing the adequate sampling tools in coordination with lab manager/ lab supervisor.</p><br></li><li><p>Responsible for dispatching the sampling bottles / Containers.</p><br></li><li><p>Responsible to completing the sampling schedules with in the time frame. (In such event of assistance required from a chemist or microbiologist for sampling, he have to coordinate with the lab manager for assistance)</p><br></li><li><p>Responsible to coordinate with clients in advance and scheduling the sample collections for both Dubai and Abu Dhabi Contracts.</p><br></li><li><p>Responsible for arranging the transportation of subcontracting samples or any other goods.</p><br></li><li><p>Responsible to coordinate with the administration department for vehicle arrangement.</p><br></li><li><p>Responsible for organizing monthly meetings with samplers and educate them with coordination with the quality.</p><br></li><li><p>Responsible to ensure the samplers have their safety PPE during the sampling</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p><ul><li><p>Ready to join immediately<br></p></li><li><p>Minimum 1 years’ experience require<br></p></li><li><p>Fast Learner who is ready to invest additional time to learn and implement management requirements<br></p></li><li><p>Diploma / Bachelor’s Degree (Any)<br></p></li><li><p>Excellent communication skills with proficiency in English & Hindi.<br></p></li><li><p>Good computer literacy, fast typing skills, and proficiency in Microsoft Excel & Word.<br></p></li><li><p>Detail-oriented with strong organizational and multitasking abilities.<br></p></li><li><p>Prior consulting experience is an advantage.</p><br></li><li><p><strong>Seeking MALE candidates only. Only candidates residing in the UAE will be considered.</strong><br></p></li></ul>
<p>Application invited immediately for an experienced sample coordinator for an organization based in Abu Dhabi UAE. We are looking for candidates who can provide a serious commitment of minimum 2 years.</p><br><ul><li><p>Responsible for the management of samples including scheduling /registrations and tracking. (Daily Sample collection assignment to the samplers according to the work schedules given by the sales representative)</p><br></li><li><p>Maintain the record of sampling plan including the monthly samples.</p><br></li><li><p>Coordinating between the client and the sale representative for details such as locations, Contact details, clarity of sample collection etc.</p><br></li><li><p>Daily monitoring and maintain the work log time sheet of samplers.</p><br></li><li><p>Handle complaints of sampling technicians and give them a solution to their encountering problems, further to the discussion with concern department Managers.</p><br></li><li><p>Responsible for organizing the adequate sampling tools in coordination with lab manager/ lab supervisor.</p><br></li><li><p>Responsible for dispatching the sampling bottles / Containers.</p><br></li><li><p>Responsible to completing the sampling schedules with in the time frame. (In such event of assistance required from a chemist or microbiologist for sampling, he have to coordinate with the lab manager for assistance)</p><br></li><li><p>Responsible to coordinate with clients in advance and scheduling the sample collections for both Dubai and Abu Dhabi Contracts.</p><br></li><li><p>Responsible for arranging the transportation of subcontracting samples or any other goods.</p><br></li><li><p>Responsible to coordinate with the administration department for vehicle arrangement.</p><br></li><li><p>Responsible for organizing monthly meetings with samplers and educate them with coordination with the quality.</p><br></li><li><p>Responsible to ensure the samplers have their safety PPE during the sampling</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p><ul><li><p>Ready to join immediately<br></p></li><li><p>Minimum 1 years’ experience require<br></p></li><li><p>Fast Learner who is ready to invest additional time to learn and implement management requirements<br></p></li><li><p>Diploma / Bachelor’s Degree (Any)<br></p></li><li><p>Excellent communication skills with proficiency in English & Hindi.<br></p></li><li><p>Good computer literacy, fast typing skills, and proficiency in Microsoft Excel & Word.<br></p></li><li><p>Detail-oriented with strong organizational and multitasking abilities.<br></p></li><li><p>Prior consulting experience is an advantage.</p><br></li><li><p><strong>Seeking MALE candidates only. Only candidates residing in the UAE will be considered.</strong><br></p></li></ul>