branch manager Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Leading Kitchen Operations for Property<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities&nbsp;<br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p>We are seeking an experienced, commercially driven, and results-oriented Retail Sales Director – Mobile &amp; Accessories to lead the growth and performance of our Kiosk Retail Cluster across the assigned market. &nbsp;</p><p>The role will have end-to-end responsibility for the sales, profitability, operational performance, inventory productivity, customer experience, and people development of the kiosk network.&nbsp;</p><p>The successful candidate will bring a strong understanding of high-volume, small-format retail and the ability to translate commercial strategy into consistent execution at the store level. &nbsp;&nbsp;</p><p>As the leader of a fast-paced kiosk business, you will be responsible for maximizing footfall conversion, average transaction value, units per transaction, gross margin, and sales productivity, while maintaining strong operational controls and an engaging customer experience. &nbsp;&nbsp;</p><p>You will also play a key role in network expansion, identifying new locations and business opportunities, negotiating with key stakeholders, and building a scalable operating model for future growth. &nbsp;&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Key Responsibilities&nbsp;</strong></p><p>&nbsp;</p><p><strong>Commercial Strategy &amp; Revenue Growth:&nbsp;</strong></p><p>Develop and execute the overall sales and commercial strategy for the Mobile &amp; Accessories kiosk network.&nbsp;</p><p>Own cluster-level revenue, gross margin, EBITDA/profitability, and sales productivity targets.&nbsp;</p><p>Establish annual, quarterly, and monthly sales plans, translating business objectives into clear targets for each kiosk and team.&nbsp;</p><p>Drive continuous improvement in key retail KPIs, including: Sales per kiosk / sales per square foo, conversion rate, Average Transaction Value (ATV), Units per Transaction (UPT, gross margin, attachment,t and cross-sell rate, inventory turnover. Identify opportunities to increase revenue through upselling, cross-selling, bundles, promotions, and product mix optimization.&nbsp;</p><p>Monitor market trends, competitor activity, pricing, consumer behavior, and emerging mobile accessory categories to maintain a competitive product proposition.</p><p>&nbsp;</p><p><strong>Kiosk Network Expansion &amp; Business&nbsp;</strong></p><p>Development: Identify and evaluate high-potential locations, including shopping malls, hypermarkets, transit hubs, high-footfall retail destinations, and other strategic venues.&nbsp;</p><p>Develop business cases for new kiosk locations, including sales forecasts, investment requirements, operating costs, payback, and profitability expectations.&nbsp;</p><p>Lead the commercial and operational rollout of new kiosks, ensuring timely opening and readiness. Develop a scalable kiosk operating model that supports rapid expansion while maintaining consistent customer and brand standards. Evaluate the performance of existing locations and recommend relocation, resizing, refurbishment, consolidation, or closure where appropriate</p><p>Operational Excellence&nbsp;</p><p>Establish and continuously improve standardized SOPs and operating standards across the kiosk network.&nbsp;</p><p>Ensure strict compliance with procedures covering: Opening and closing Cash management and reconciliation, inventory receiving and transfers Stock counts and inventory audits Loss prevention and shrinkage control Discount and promotional controls Health, safety, and mall compliance.e Ensure all kiosks consistently meet required standards for customer service, appearance, availability, and operational discipline.&nbsp;</p><p>Use sales and operational data to identify performance gaps and implement corrective action plans</p><p>&nbsp;</p><p><strong>Merchandising &amp; Customer Experience&nbsp;</strong></p><p>Develop and maintain a compelling visual merchandising strategy specifically designed for small-footprint, high-traffic kiosk environments.&nbsp;</p><p>Optimize product placement, price communication, promotional displays, and product adjacencies to maximize conversion and basket size.&nbsp;</p><p>Ensure the right balance between fast-moving mobile accessories, premium products, impulse purchases, and emerging categories.&nbsp;</p><p>Partner with marketing and brand teams to execute seasonal campaigns, product launches, promotions, and in-store activations.&nbsp;</p><p>Maintain a consistently high standard of customer engagement and service across all locations</p><p>&nbsp;</p><p><strong>Inventory &amp; Product Management</strong></p><p>Partner closely with Supply Chain, Procurement, and Merchandising teams to maintain optimum inventory availability.&nbsp;</p><p>Ensure strong availability of high-demand and fast-moving products while controlling excess and obsolete inventory.&nbsp;</p><p>Establish appropriate stock cover, replenishment, assortment, and allocation strategies by kiosk. Monitor inventory ageing, sell-through, stock variance, shrinkage, and inventory turnover.&nbsp;</p><p>Develop action plans to accelerate the sale of slow-moving and ageing inventory without unnecessarily eroding margins</p><p>&nbsp;</p><p><strong>Leadership &amp; Talent Development</strong>&nbsp;</p><p>Lead and develop Area Sales Managers, Kiosk Supervisors, and frontline Sales Associates across the network. Build a high-performance, customer-focused sales culture based on accountability, ownership, and continuous improvement. Establish clear individual and team KPIs and ensure consistent performance management.&nbsp;</p><p>Develop structured training programs covering: Product knowledge, consultative selling, cross-selling and upselling, objection handling, closing techniques, customer experience, product demonstrations.s Implement effective incentive and recognition programs to drive performance, engagement, and retention.&nbsp;</p><p>Identify and develop high-potential employees to build a strong internal leadership pipeline</p><p>&nbsp;</p><p><strong>P&amp;L &amp; Financial Management&nbsp;</strong></p><p>Own the financial performance of the kiosk cluster, including revenue, gross margin, operating expenses, and profitability.&nbsp;</p><p>Prepare and manage budgets, forecasts, and business plans. Analyze kiosk-level profitability and identify opportunities to improve cost efficiency and returns.&nbsp;</p><p>Monitor labor productivity, rental costs, promotional spending, inventory costs, and other key operating expenses.&nbsp;</p><p>Ensure commercial decisions are supported by robust financial analysis and clear return-on-investment expectations</p><p>&nbsp;</p><p><strong>Landlord, Mall &amp; Strategic&nbsp;</strong></p><p>Partner Management acts as the senior commercial contact for mall management, landlords, property operators, and strategic retail partners.&nbsp;</p><p>Manage relationships relating to kiosk placement, trading hours, lease compliance, operational requirements, visibility, and commercial performance.&nbsp;</p><p>Identify opportunities to improve kiosk locations, negotiate better commercial terms, and secure strategic placements. Work closely with mobile brands, accessory manufacturers, distributors, and other partners to secure: Promotional support, co-marketing investment, Product launches, Exclusive offers, Commercial incentives, training, and merchandising support&nbsp;</p><p>&nbsp;</p><p><strong>Reporting, Analytics &amp; Governance</strong></p><p>&nbsp;Establish a robust performance reporting framework covering daily, weekly, and monthly commercial and operational KPIs.&nbsp;</p><p>Provide regular performance updates and strategic recommendations to the CEO and senior management.&nbsp;</p><p>Use data and analytics to identify trends, underperforming locations, sales opportunities, and operational risks.&nbsp;</p><p>Drive a culture of fact-based decision-making and performance accountability across the organization.&nbsp;</p><p>&nbsp;</p><p><strong>Qualifications &amp; Experience&nbsp;</strong></p><p>Essential: 8+ years of progressive retail sales experience, with at least 3–5 years in a senior regional, multi-site, or director-level leadership role.&nbsp;</p><p>Proven experience managing a multi-location retail network, preferably kiosks, pop-ups, stores, or other small-format/high-footfall retail environments.&nbsp;</p><p>Strong industry experience in mobile phones, consumer electronics, telecom, mobile accessories, or related retail categories.&nbsp;</p><p>Demonstrated track record of delivering revenue growth, margin improvement, and profitable retail expansion.&nbsp;</p><p>Strong understanding of retail KPIs, including conversion, ATV, UPT, sales per square foot, gross margin, sell-through, stock turnover, and labor productivity.&nbsp;</p><p>Proven experience with P&amp;L ownership, budgeting, forecasting, and financial analysis.&nbsp;</p><p>Strong commercial and negotiation skills with experience managing landlords, mall operators, vendors, distributors, and brand partners.&nbsp;</p><p>Demonstrated ability to recruit, lead, coach, and develop large frontline sales teams. Strong analytical, problem-solving, and decision-making capabilities.&nbsp;</p><p>Excellent communication, negotiation, presentation, and stakeholder-management skills.&nbsp;</p><p>Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related discipline.&nbsp;</p><p>A Master’s degree or relevant professional qualification is an advantage</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Leading Kitchen Operations for Property<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities&nbsp;<br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><u>Position Details</u></strong></p><br><p>Dubai Professional Services</p><br><p>Discipline: Student Experience and Wellbeing</p><br><p>University of Birmingham, Dubai campus</p><br><p>Salary: Competitive&nbsp;</p><br><p>Grade: 6</p><br><p>No. of positions: 1</p><br><p>Full time</p><br><p>Duration: 3-years fixed contract (renewable at the University’s discretion)&nbsp;</p><br><p>Location: Dubai, UAE</p><br><p>Closing date: 25th August 2026</p><br><p><strong><u>University of Birmingham Dubai</u></strong></p><br><p>Having established ourselves in Dubai International Academic City in 2018 we have now moved to our new state-of-the-art campus which opened in Sept 2021. These posts represent an excellent opportunity to join an ambitious World Top 100 University as we continue to grow our long-term strategic mission in Dubai, the UAE and the wider region. Our campus reflects the very best of Birmingham through our presence in Dubai.</p><br><p><strong><u>Background</u></strong></p><br><p><strong>Professional Services Ethos&nbsp;</strong></p><br><p>Our ethos as a Professional Services team has been developed in line with the principles of being a Birmingham Professional. In particular here in Dubai this means that all Professional Services colleagues seek to collaborate effectively to ensure the needs of the whole campus community and our stakeholders are met. It also means that we work constructively together to provide a flexible range of service and support that adapt to the changing needs of the Campus as we grow. There are specific focal points in the academic cycle when all Professional Services team members will be expected to contribute regardless of their primary role, for example Welcome or Graduation. In addition, the duties listed below are illustrative of the general nature and level of responsibility of this post which is likely to change over time in response to the needs of the Campus and as you develop your experience and skills.&nbsp;You will have the opportunity to develop and may also need to specialise your duties further, over time, in agreement with your manager.&nbsp;</p><br><p>In order to contribute to the success of the team and the University’s vision for the Dubai Campus the Professional Services team will be seeking to continue to recruit and develop colleagues who display:</p><br><ul><li>a high level of intellectual aptitude;</li><li>strong agility and a portfolio of skills that can adapt to meet changing circumstances;</li><li>an innovative and creative mind-set; and&nbsp;</li><li>both an enterprising and entrepreneurial nature to support our growth and pursuit of excellence.</li></ul><p><strong>Department Overview</strong></p><br><p>The Services and Support thematic area will focus on providing all students with the University of Birmingham Dubai with a wide range of high quality services and support. Working collaboratively with academic and professional services colleagues, the department delivers a holistic, student-centred approach that enhances student success, wellbeing, engagement and belonging across the entire student journey.&nbsp;</p><br><p>Key areas of responsibility include:&nbsp;</p><br><ul><li>Student wellbeing, welfare, safeguarding and early intervention support&nbsp;</li><li>Inclusive information, advice and guidance that supports student success</li><li>Welcome week and induction activities&nbsp;</li><li>Programme administration support and services&nbsp;</li><li>Collaboration with Academic skills support&nbsp;</li><li>Work with Careers on employability skills and graduate outcomes</li><li>General student administration through to graduation support</li></ul><p><strong><u>Role Summary</u></strong></p><br><p>The post holder will be responsible for enhancing the student experience by designing, delivering and evaluating inclusive, student-centred initiatives that support student wellbeing, engagement, belonging and success. The role will provide proactive wellbeing and welfare support, guidance and advice to students, while leading and contributing to a range of student experience activities including pre-arrival, Welcome, induction, transition programmes, wellbeing initiatives, student engagement activities and Students’ Association programmes.</p><br><p>The post holder will contribute to the delivery of wellbeing and welfare services, including managing sensitive student cases, providing early intervention support, assessing individual needs and making appropriate referrals. The role will also support the development of wellbeing campaigns, student engagement initiatives and inclusive practices that promote resilience, community and holistic student development.</p><br><p>Working under the strategic direction of the Head of Student Wellbeing and Experience, and in partnership with the University’s Students’ Association and wider professional services teams, the post holder will contribute to the development of a supportive and inclusive campus environment where students are empowered to thrive academically, personally and socially.</p><br><p>The role has a specific strategic focus on enhancing services and engagement opportunities for the postgraduate student community, while continuing to support and enhance the experience of all students, including undergraduate students. Responsibilities include embedding innovative and inclusive approaches across the University through collaboration, networking, training and sharing good practice. The post holder will work closely with colleagues across the University of Birmingham Dubai and Edgbaston campus to support a consistent, high-quality student experience and contribute to continuous improvement through student insight, feedback and service evaluation.</p><br><p>During teaching terms, the post holder will be required to work flexibly to meet the needs of the student community and the delivery of student experience activities. The working pattern include Saturday and Sunday working, with two weekday rest days provided. The role requires flexibility throughout the academic year to respond to changing student needs, key university events and periods of increased student engagement activity.</p><br><p>Outside of teaching terms, the working pattern will normally align with standard University working arrangements, with flexibility required to support key activities and operational priorities as needed.</p><br><p>The role requires flexibility to support the University's student experience throughout the academic year.</p><br><p><strong>General</strong></p><br><ul><li>Promotes equality and values diversity acting as a role model and fostering an inclusive working culture.</li><li>Actively manages equality, diversity and inclusion through monitoring and evaluation and actively challenging unacceptable behaviour.</li><li>Undertake continuous personal and professional development.</li></ul><p><strong><u>Main Duties</u></strong></p><br><p><strong>Student Experience Support</strong></p><br><ul><li>Use student insight, feedback, surveys, focus groups and engagement data to identify emerging needs, evaluate impact and inform the continuous improvement of the student experience.</li><li>Lead and contribute to the planning and delivery of Welcome, induction, transition and pre-arrival programmes that support students to successfully integrate into university life and achieve a positive start to their academic journey.</li><li>Develop and deliver inclusive wellbeing campaigns, workshops and engagement initiatives that promote resilience, personal development, community and a positive sense of belonging.</li><li>Work collaboratively with academic and professional services colleagues to embed student wellbeing, engagement and success within the wider student experience, supporting retention, continuation and positive student outcomes.</li><li>Partner with the Students' Association to develop and deliver an engaging programme of co-curricular activities, student leadership opportunities and events that enrich the student experience and foster an inclusive campus community.</li><li>Lead and support the planning and delivery of University-wide and campus events, ensuring activities reflect the needs of a diverse student community and contribute to student engagement and success.</li><li>Develop and coordinate timely, accessible and engaging student communications that promote awareness of opportunities, services and support available throughout the student journey.</li><li>Provide proactive guidance and first-line support to students through the Student Hub and other points of contact, identifying individual needs, promoting self-help and referring students to appropriate specialist services where required.</li><li>Build effective partnerships across the University to ensure a coordinated and holistic approach to supporting student wellbeing, engagement and academic success.</li></ul><p><strong>Wellbeing Support</strong></p><br><ul><li>Provide guidance, support and advice to students on matters relating to wellbeing through one-to-one advice appointments, drop-in and via communication.</li><li>Assess the effectiveness of student wellbeing campaigns and activities, using feedback to adapt and refine future initiatives for continuous improvement.</li><li>Deliver proactive early intervention by assessing student needs, identifying potential risks and implementing appropriate support plans to enable students to overcome barriers to engagement, progression and academic success.</li><li>Provide advice and guidance to Students of Determination /Disabled Students and liaising with the UK based Disability Service to implement reasonable adjustments and access requirements.</li><li>Coordinate and deliver regular wellbeing drop-in sessions, ensuring students have accessible opportunities to seek guidance and support throughout the academic year.</li><li>Manage student enquiries through the University's case management system, ensuring accurate and professional responses in line with service standards.</li><li>Complete all reporting activities in a timely manner to inform and support in identifying potential risk and proactive activities.</li><li>Provide guidance and support to students in considering and responding to requests for extensions and extenuating circumstances and other wellbeing related processes.</li><li>Support students and refer them to the appropriate support services as required, for example student mental health and wellbeing services, including exchange students from partner institutions and/or other UoB campuses.</li><li>Provide advice and support to academic colleagues on student wellbeing matters, including Reasonable Adjustments, Extenuating Circumstances and other student support processes, to ensure a coordinated and consistent approach.</li><li>Liaise with, and refer students to the wider support services and specialist services in the University and externally, such as counselling services.</li></ul><p><strong>Additional responsibilities</strong></p><br><ul><li>To undertake such other duties as may be required from time to time, to further the work of the wellbeing services and the development of the student experience, or the University.</li><li>Assist the Recruitment and Outreach process and events when required (i.e. Open days)</li><li>Take the initiative to develop partnerships with external organizations, other universities, and career development networks to provide students with access to a broader range of opportunities and support services.</li><li>Undertake continuous personal and professional growth and development by actively seeking and engaging in development opportunities.</li></ul><p><strong><u>Required Knowledge, Skills, Qualifications, Experience</u></strong></p><br><ul><li>Educated to degree level or equivalent professional qualification(s).</li><li>Significant experience of working in a professional environment; relevant experience of supporting young adults in a Higher Education is desirable.&nbsp;</li><li>Understanding of the principles of Safeguarding in relation to adults at risk and under 18s, including knowledge of the Office for Students requirements in relation to harassment and sexual violence.</li><li>High level of knowledge of good practice in relation to disability and mental health within a Higher Education environment.</li><li>Good understanding of current trends and developments in relation to student wellbeing.</li><li>Significant experience of organising a large scale programme of events.</li><li>Experience of supporting students in relation to welfare issues.</li><li>Strong understanding of the student experience, issues, and the student lifecycle and journey.</li><li>Significant knowledge and experience of writing communications for a variety of different audiences.</li><li>Working knowledge of standard and/or advanced Microsoft Office software.</li><li>Knowledge of the protected characteristics of the Equality Act 2010, and how to actively ensure in day-to-day activity in own area that those with protected characteristics are treated equally and fairly.</li><li>Actively promotes equality and diversity to internal stakeholders.</li><li>Strong interpersonal skills with the ability to build trust and rapport with a diverse student population.</li><li>Excellent communication skills.</li><li>Experience of developing interventions to address equality and diversity issues.</li><li>A recognised qualification or professional training in mental health, wellbeing or similar is desirable.&nbsp;</li></ul><p><strong><u>Internal and External relationships</u></strong></p><br><ul><li>Chief Operating Officer</li><li>Deputy Director of Operations</li><li>Head of Wellbeing and Student Experience</li><li>Student Experience and Wellbeing Manager (line manager)</li><li>Student Experience team&nbsp;(Dubai)</li><li>Student and Programme Administration team (Dubai)</li><li>Colleagues across Dubai campus – Professional Services and Academic&nbsp;</li><li>Colleagues in UK campus – including Academic Services, Colleges&nbsp;and central PS teams, Disability Services</li><li>External partners –&nbsp;including&nbsp;regional government agencies, regulatory bodies, educational and health-related organisations.&nbsp;</li></ul><p>In return, you will receive a competitive package and play a key role in our ambitious University’s expansion as we enhance our international reputation and global footprint.</p><br><p><i><strong>Use of AI in applications:&nbsp;</strong>We want to understand your genuine interest in the role and for the written elements of your application to accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.</i></p><br><p>View our staff values and behaviours here</p><br><p><strong>We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy</strong>. <strong>You can find out more about our work to create a fairer university for everyone</strong>&nbsp;<strong>on our website</strong><strong>.</strong></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Emirates Electrical &amp; Instrumentation Company LLC is a proud member of the Juman Energy Group.<br> For almost 20 years, we have made vital contributions to the Oil &amp; Gas sector of the UAE, executing both onshore and offshore projects. Abu Dhabi National Oil Company (ADNOC) is one of our main clients along with Tier 1 and Tier 2 EPC contractors in this sector. We have the expertise to carry out full EPC&amp;M services for electrical and instrumentation works and bring our intrinsic knowledge to measure and automate exploration, production, separation, refining processes, and distribution through our localized services.</p><br><br>Job Description<br><p><strong>1. Position Purpose</strong></p><br><p>The Lead Testing &amp; Commissioning Engineer shall lead the complete pre-commissioning, commissioning, start-up, performance testing and handover of the Project. The primary process package is the instrument air and plant air compressor system; however, successful commissioning depends on extensive integration with electrical power systems, instrumentation, package PLC, DCS/ESD/F&amp;G, mechanical and piping systems, utilities, brownfield tie-ins and offshore operations. The role is therefore multidisciplinary and shall coordinate all relevant disciplines, OEMs, subcontractors and Company representatives to achieve safe and timely system start-up.</p><br><p><strong>2. Key Accountabilities</strong></p><br><ul><li>Own and lead the overall testing and commissioning strategy, systemization, execution plan and handover process for the complete Project.</li><li>Lead commissioning of compressor and dryer packages, including mechanical run-in, electrical energization, instrumentation calibration, logic validation, functional testing and performance testing.</li><li>Act as the single focal point for commissioning interfaces among Engineering, Procurement, Construction, OEMs, subcontractors, ADNOC Offshore Operations and the project management team.</li><li>Ensure all systems and subsystems are mechanically complete, safe, properly documented and ready before energization, introduction of utilities or start-up.</li><li>Drive closure of punch items, technical queries, interface issues and commissioning constraints to meet project milestones.</li></ul><p><strong>3. Detailed Roles and Responsibilities</strong></p><br><p>3.1 Commissioning Management and Planning</p><br><ul><li>Develop the overall Pre-Commissioning, Commissioning, Start-up and Performance Test Plan for the project.</li><li>Define commissioning systems, subsystems, boundaries, priorities, turnover sequence and required completion milestones.</li><li>Prepare and maintain the commissioning schedule, resource plan, vendor mobilization plan and offshore execution sequence in coordination with Planning and Construction.</li><li>Establish commissioning readiness criteria, system handover requirements, Mechanical Completion (MC), Ready for Commissioning (RFC), Ready for Start-up (RFSU) and final acceptance requirements.</li><li>Prepare and maintain the Commissioning Register, system/subsystem status tracker, punch list register, constraint register, interface register and vendor attendance schedule.</li><li>Coordinate commissioning inputs for shutdown planning, brownfield tie-ins, SIMOPS, offshore campaigns and marine/logistics requirements.</li><li>Conduct commissioning readiness reviews, daily coordination meetings and system walkdowns with all stakeholders.</li></ul><p>3.2 Compressor and Mechanical Package Commissioning</p><br><ul><li>Lead pre-commissioning and commissioning of instrument air and plant air compressors, dryers, filters, receivers, after-coolers, drains and associated auxiliaries.</li><li>Verify package installation, alignment, lubrication, cooling, ventilation, cleanliness, flushing, leak testing and readiness for initial start.</li><li>Coordinate compressor OEM activities including preservation release, pre-start inspection, first start, no-load/load trials, vibration checks, capacity testing and reliability run.</li><li>Validate compressor loading/unloading sequence, duty/standby operation, automatic changeover, pressure control, dryer regeneration and package operating philosophy.</li><li>Coordinate piping blowdown, flushing, pressure/leak testing, reinstatement, line-up and introduction of air to the existing platform networks.</li><li>Lead package performance testing against approved datasheets, guaranteed capacity, pressure, dew point, power consumption and other contractual performance criteria.</li><li>Ensure safe interface with existing instrument air and plant air systems during cutover and transition.</li></ul><p>3.3 Electrical Testing and Energization</p><br><ul><li>Lead testing, energization and functional checks for all electrical systems supporting the project package, including HV/LV switchgear, MCCs, VFDs, UPS/DC systems, distribution boards, transformers and control panels as applicable.</li><li>Review and approve energization procedures, switching programs, electrical isolation plans, LOTO requirements and energization certificates.</li><li>Ensure completion and acceptance of insulation resistance, continuity, earthing, contact resistance, primary/secondary injection, protection relay, functional and inter-trip tests.</li><li>Verify protection settings, relay coordination, motor starting requirements, control power availability and interfaces with existing electrical systems.</li><li>Lead motor solo runs, rotation checks, VFD tuning, current/vibration monitoring and load testing of compressor motors and auxiliaries.</li><li>Coordinate electrical OEM support and resolve issues related to switchgear, MCC, VFD, ECMS/PMS and package power/control interfaces.</li></ul><p>3.4 Instrumentation, Control and ICSS Integration</p><br><ul><li>Lead calibration, loop checking and functional testing of pressure, temperature, flow, dew point, vibration and other package/process instruments.</li><li>Ensure completion of instrument installation checks, impulse line verification, tubing leak tests, instrument air connections, range/settings verification and calibration records.</li><li>Review and validate I/O lists, loop diagrams, instrument index, alarm and trip set points, control narratives, Cause &amp; Effect matrices and shutdown philosophy.</li><li>Lead package PLC, DCS, ESD, F&amp;G, ECMS/PMS and other ICSS interface testing, including hardwired and communication signals.</li><li>Coordinate Factory Acceptance Tests (FAT), Integrated FAT, Site Acceptance Tests (SAT), loop tests, logic tests and end-to-end functional tests.</li><li>Validate compressor start permissive, trips, alarms, sequencing, duty/standby changeover, remote/local operation and emergency shutdown response.</li><li>Coordinate DCS graphics, alarm displays, trends, historian points and operator interface validation with ADNOC Operations.</li></ul><p>3.5 Engineering, Construction and Vendor Interface</p><br><ul><li>Review engineering deliverables from a commissioning and operability perspective, including P&amp;IDs, SLDs, layouts, cable schedules, loop drawings, logic diagrams, Cause &amp; Effect, datasheets and vendor documents.</li><li>Identify commissioning requirements early and ensure they are incorporated into design, procurement, construction and vendor scope.</li><li>Provide input to constructability, operability, maintainability, HAZOP/PHA, design reviews, 3D model reviews and shutdown/tie-in studies.</li><li>Coordinate resolution of design changes, field changes, technical queries, NCRs, interface gaps and vendor deviations affecting commissioning.</li><li>Confirm preservation, storage, installation and pre-commissioning requirements for vendor packages and long-lead equipment.</li><li>Ensure adequate availability of commissioning spares, consumables, temporary facilities, test equipment, special tools and vendor specialists.</li></ul><p>3.6 Offshore Brownfield, SIMOPS and Start-up Coordination</p><br><ul><li>Plan and coordinate offshore commissioning activities in live operating facilities with minimum disruption to existing operations.</li><li>Prepare detailed tie-in, cutover, isolation, de-isolation, reinstatement and start-up sequences in coordination with ADNOC Operations.</li><li>Ensure compliance with PTW, SIMOPS, LOTO, energy isolation, electrical safety rules and offshore work control requirements.</li><li>Participate in job safety analysis, task risk assessments, toolbox talks, pre-start-up safety reviews and operational readiness reviews.</li><li>Coordinate offshore manpower, rotation, access, logistics, material movement and vendor/OEM attendance for commissioning campaigns.</li><li>Provide immediate technical leadership for troubleshooting and safe recovery from failed tests, trips or start-up issues.</li></ul><p>3.7 Documentation, Completion and Handover</p><br><ul><li>Prepare, review and obtain approval for pre-commissioning, commissioning, energization, functional test, start-up and performance test procedures.</li><li>Ensure complete and accurate ITRs, check sheets, loop folders, FAT/SAT reports, test certificates, calibration records and commissioning dossiers.</li><li>Manage MC, RFC, RFSU, System Completion and final handover dossiers in accordance with project and ADNOC requirements.</li><li>Coordinate red-line markups, as-built drawings, O&amp;M manuals, spare parts records, vendor data books and final turnover documentation.</li><li>Lead punch categorization and closure, ensuring no safety-critical or start-up-blocking punch remains open before commissioning.</li><li>Prepare daily, weekly and monthly commissioning reports, progress curves, look-ahead plans, risk/constraint reports and management updates.</li><li>Coordinate training, familiarization and final handover to ADNOC Operations and Maintenance teams.</li></ul><p>4. HSE and Quality Responsibilities</p><br><ul><li>Demonstrate visible HSE leadership and stop any unsafe testing, energization or start-up activity.</li><li>Ensure all commissioning works comply with ADNOC HSE requirements, Electrical Safety Rules, PTW, LOTO, SIMOPS and project procedures.</li><li>Confirm calibrated and certified test equipment is used and all test records are traceable.</li><li>Ensure commissioning activities comply with approved Inspection and Test Plans, method statements and quality requirements.</li><li>Lead incident/near-miss reporting, technical investigation and corrective action for commissioning-related events.</li></ul><p>5. Team Leadership</p><br><ul><li>Lead and coordinate commissioning engineers, discipline engineers, supervisors, technicians, vendors, OEM specialists and subcontractor personnel.</li><li>Allocate responsibilities by system and discipline and ensure clear ownership of commissioning deliverables and field activities.</li><li>Mentor team members, provide technical guidance and maintain effective communication between office, yard and offshore teams.</li><li>Forecast manpower and specialist requirements and support timely mobilization, offshore certification and competency verification.</li><li>Promote collaborative working with ADNOC representatives while protecting project scope, schedule, quality and contractual requirements.</li></ul><p><strong>4. Key Deliverables</strong></p><br><ul><li>Approved Commissioning Execution Plan and system/subsystem breakdown.</li><li>Commissioning procedures, energization plans, test packs and performance test procedures.</li><li>Commissioning schedule, resource/vendor mobilization plan and readiness tracker.</li><li>MC/RFC/RFSU/System Completion dossiers and punch-list closeout records.</li><li>Daily/weekly/monthly progress reports and commissioning risk/constraint registers.</li><li>Final handover dossiers, as-built documentation, operating records and training completion.</li></ul><br>Qualifications<br><p><strong>Minimum Qualification and Experience:</strong></p><br><ul><li>Bachelor's degree in Electrical Engineering, Instrumentation &amp; Control Engineering, Mechanical Engineering or equivalent. An Electrical or Instrumentation background with strong compressor/mechanical package commissioning experience is preferred.</li><li>Minimum 16 years of experience in Oil &amp; Gas EPC projects, with at least 8 years in testing, commissioning and start-up leadership roles.</li><li>Demonstrated experience in commissioning compressor packages and associated electrical, instrumentation, control and utility systems.</li><li>Substantial offshore brownfield experience, including live-plant tie-ins, shutdowns, SIMOPS and start-up activities.</li><li>Experience with ADNOC Offshore or similar major operating companies is strongly preferred.</li><li>Proven experience coordinating package OEMs, electrical vendors, ICSS vendors, construction teams and operations personnel.</li><li>Ability to independently lead multidisciplinary commissioning from engineering review through final handover.</li></ul><p><strong>Required Technical Competencies:</strong></p><br><ul><li>Compressor package operation and commissioning, including rotary screw/centrifugal compressor systems, dryers and air treatment equipment.</li><li>HV/LV electrical systems, switchgear, MCCs, VFDs, motors, UPS/DC systems, protection and energization.</li><li>Instrumentation calibration, loop checking, package PLC, DCS/ESD/F&amp;G integration, Cause &amp; Effect and functional testing.</li><li>Mechanical completion, systemization, commissioning dossiers, punch management and turnover processes.</li><li>Brownfield tie-ins, isolation philosophy, cutover planning, SIMOPS and offshore commissioning execution.</li><li>Ability to read and interpret P&amp;IDs, SLDs, schematics, wiring diagrams, loop drawings, logic diagrams and vendor documentation.</li><li>Knowledge of ADNOC standards, IEC, ISA, API, NFPA and applicable hazardous-area requirements.</li></ul><p><strong>Software and Tools:</strong></p><br><ul><li>MS Office, advanced Excel-based trackers and commissioning reporting tools.</li><li>EDMS/Aconex/Wrench or similar document management systems.</li><li>Commissioning management or completion systems such as WinPCS, ICAPS, Zenator, CoConsole or equivalent.</li><li>ETAP and electrical testing tools such as Omicron, Megger and Fluke are desirable.</li><li>PLC/DCS diagnostic and configuration exposure relevant to ABB, Siemens, Schneider, Rockwell or other project systems is desirable.</li><li>AVEVA E3D/PDMS, Navisworks or similar model review tools are desirable.</li></ul><br>Additional Information<br><p><strong>Personal Attributes:</strong></p><br><ul><li>Strong leadership, ownership and decision-making capability in high-pressure site and offshore environments.</li><li>Excellent multidisciplinary coordination, communication, reporting and stakeholder-management skills.</li><li>Systematic approach to safety, quality, documentation, troubleshooting and closeout.</li><li>Ability to work across engineering, construction, commissioning and operations teams and manage multiple vendors simultaneously.</li><li>Willingness and medical fitness to travel and work offshore as required.</li></ul><br><br> </div>