branch manager Jobs in UAE
3825 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a dedicated and knowledgeable Lifting Appointed Person to join our dynamic team in the construction and building industry. This role is pivotal in ensuring the safety and efficiency of lifting operations on site, making it an excellent opportunity for professionals looking to advance their careers in a high-stakes environment. As a Lifting Appointed Person, you will not only be responsible for overseeing lifting operations but also play a crucial role in promoting a culture of safety and compliance within the organization.</p><p>In this position, you will have the chance to work alongside experienced professionals who are committed to your development. We believe in investing in our employees through ongoing training and mentorship programs, allowing you to enhance your skills and knowledge in lifting operations, risk assessment, and safety management. This is more than just a job; it's a pathway to a rewarding career where you can make a significant impact on our projects and the safety of your colleagues.</p><p>As you grow within our organization, you will have opportunities to take on increased responsibilities and leadership roles, contributing to the strategic direction of our projects. Your expertise will be valued as we strive to maintain the highest standards of safety and efficiency in our operations. Join us in shaping the future of the construction industry while advancing your career in a supportive and innovative environment.</p><ol><li><b>Responsibilities:</b>Conduct thorough risk assessments and site inspections to identify potential hazards associated with lifting operations, ensuring compliance with safety regulations and best practices.</li><li>Develop and implement lifting plans that detail the scope of work, equipment requirements, and safety measures necessary for successful execution of lifting operations.</li><li>Coordinate with project managers, engineers, and site supervisors to ensure that lifting operations align with project timelines and objectives, facilitating seamless collaboration.</li><li>Oversee the selection and inspection of lifting equipment, ensuring all machinery meets safety standards and is suitable for the specific lifting tasks at hand.</li><li>Provide training and guidance to team members on safe lifting practices, fostering a culture of safety and compliance throughout the organization.</li><li>Monitor lifting operations in real-time, making adjustments as necessary to address unforeseen challenges and ensure the safety of all personnel involved.</li><li>Document and report on lifting operations, maintaining accurate records of inspections, incidents, and compliance with safety regulations.</li><li>Act as the primary point of contact for all lifting-related queries and concerns, providing expert advice and support to team members and management.</li><li>Stay updated on industry trends, regulations, and best practices in lifting operations, continuously seeking opportunities for improvement and innovation.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong knowledge of lifting operations and safety regulations is essential for ensuring compliance and minimizing risks.</li><li>Excellent communication skills are necessary for effectively conveying safety protocols and coordinating with various teams.</li><li>Proficiency in risk assessment techniques is vital for identifying hazards and implementing effective mitigation strategies.</li><li>Experience with lifting equipment selection and inspection is crucial for maintaining operational safety and efficiency.</li><li>Leadership abilities are important for guiding and mentoring team members in safe lifting practices.</li><li>Problem-solving skills are essential for quickly addressing challenges that arise during lifting operations.</li><li>Familiarity with industry trends and advancements in lifting technology will aid in continuous improvement efforts.</li></ul></div>
Job Summary<br><br> Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information. Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations. Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments. Outbound Communication: Making calls for follow-ups, service updates, or surveys. Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.<br><br>Customer Service. Sales. Process & Operations. Reporting<br><br> Provide clients with exceptional telephone-based customer services Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s Ensure end to end resolution of queries within the specified turnaround time Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension. Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling. High awareness and adherence to Risk management, regulatory and compliance guidelines. Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards. Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same.<br><br>Key Responsibilities<br><br>Risk Management<br><br> Ensure compliance with anti-money laundering policies and local regulations. Follow Departmental Operating Instructions for timely and accurate processing. Continuously enhance productivity to meet standards. Uphold company values consistently. Adhere to all relevant rules, regulations, and policies.<br><br>Regulatory & Business Conduct <br><br> Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)<br><br>Skills And Experience<br><br> Team management Leadership, Analytical and Interpersonal skills Strong communication skills including good grammar and articulation Ability to work under pressure and multitask Manage conflicts and solve problems Good listening skills<br><br>Qualifications<br><br> Graduate Prior Customer Service/Sales experience (based on the role) Strong verbal and written communication, negotiation, and interpersonal skills Proficient in Excel and adept at navigating multiple systems. Agility in responding efficiently and effectively in a dynamic work environment. Accountability, Accuracy, and attention to detail Proactive and willing to contribute to an international and diverse work culture. Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage Should have both Arabic and English speaking skills Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers. Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Job Summary<br><br> Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information. Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations. Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments. Outbound Communication: Making calls for follow-ups, service updates, or surveys. Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.<br><br>Customer Service. Sales. Process & Operations. Reporting<br><br> Provide clients with exceptional telephone-based customer services Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s Ensure end to end resolution of queries within the specified turnaround time Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension. Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling. High awareness and adherence to Risk management, regulatory and compliance guidelines. Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards. Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same.<br><br>Key Responsibilities<br><br>Risk Management<br><br> Ensure compliance with anti-money laundering policies and local regulations. Follow Departmental Operating Instructions for timely and accurate processing. Continuously enhance productivity to meet standards. Uphold company values consistently. Adhere to all relevant rules, regulations, and policies.<br><br>Regulatory & Business Conduct <br><br> Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)<br><br>Skills And Experience<br><br> Team management Leadership, Analytical and Interpersonal skills Strong communication skills including good grammar and articulation Ability to work under pressure and multitask Manage conflicts and solve problems Good listening skills<br><br>Qualifications<br><br> Graduate Prior Customer Service/Sales experience (based on the role) Strong verbal and written communication, negotiation, and interpersonal skills Proficient in Excel and adept at navigating multiple systems. Agility in responding efficiently and effectively in a dynamic work environment. Accountability, Accuracy, and attention to detail Proactive and willing to contribute to an international and diverse work culture. Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage Should have both Arabic and English speaking skills Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers. Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Job Summary<br><br> Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information. Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations. Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments. Outbound Communication: Making calls for follow-ups, service updates, or surveys. Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.<br><br>Customer Service. Sales. Process & Operations. Reporting<br><br> Provide clients with exceptional telephone-based customer services Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s Ensure end to end resolution of queries within the specified turnaround time Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension. Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling. High awareness and adherence to Risk management, regulatory and compliance guidelines. Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards. Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same.<br><br>Key Responsibilities<br><br>Risk Management<br><br> Ensure compliance with anti-money laundering policies and local regulations. Follow Departmental Operating Instructions for timely and accurate processing. Continuously enhance productivity to meet standards. Uphold company values consistently. Adhere to all relevant rules, regulations, and policies.<br><br>Regulatory & Business Conduct <br><br> Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)<br><br>Skills And Experience<br><br> Team management Leadership, Analytical and Interpersonal skills Strong communication skills including good grammar and articulation Ability to work under pressure and multitask Manage conflicts and solve problems Good listening skills<br><br>Qualifications<br><br> Graduate Prior Customer Service/Sales experience (based on the role) Strong verbal and written communication, negotiation, and interpersonal skills Proficient in Excel and adept at navigating multiple systems. Agility in responding efficiently and effectively in a dynamic work environment. Accountability, Accuracy, and attention to detail Proactive and willing to contribute to an international and diverse work culture. Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage Should have both Arabic and English speaking skills Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers. Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Duties and Responsibilities</b></p><p><b> a. Drawings and Technical Deliverables</b></p><p>· Prepare design layouts, device-location layouts, shop drawings, IFC drawing development, General Arrangement drawings and coordination drawings.</p><p>· Prepare schematic diagrams, single-line diagrams, block diagrams, riser diagrams, wiring diagrams and complete system connectivity drawings.</p><p>· Prepare rack layouts and rack elevations, equipment layouts and elevations, equipment-room layouts, wall elevations, reflected ceiling coordination drawings, and control-panel / LCP layouts and elevations.</p><p>· Prepare containment and cable-routing drawings, cable schedules, termination details, builders’ work drawings, provision drawings, mounting details and typical installation details.</p><p>· Clearly indicate drawing numbers, revisions, dimensions, scales, device tags, mounting heights, cable references, legends, symbols, system notes and equipment references, as applicable.</p><p>· Prepare all other drawing or drafting documentation required for tender, approval, procurement, installation, testing, commissioning, operation, maintenance or final handover.</p><p><b> b. Tender, BOQ and Quantity Take-Off</b></p><p>· Review tender drawings, architectural and MEP drawings, specifications, BOQs, schedules and related documents.</p><p>· Perform complete and accurate quantity take-offs for ELV, automation, AV, ICT and associated systems from tender and project drawings.</p><p>· Count and identify devices and equipment, including speakers, cameras, access-control points, data outlets, Wi-Fi access points, keypads, touch panels, sensors, control modules, racks and all related accessories.</p><p>· Assist the Estimation and Design teams in preparing and checking BOQs, equipment schedules and marked-up tender drawings.</p><p>· Compare drawings, specifications and BOQs; identify discrepancies, omissions, conflicting requirements and missing quantities; and report them before submission or pricing.</p><p><b> c. Design and Multidisciplinary Coordination</b></p><p>· Translate design concepts and engineering information into complete, clear and professional technical drawings.</p><p>· Coordinate ELV drawings with architectural, interior design, reflected ceiling, electrical, mechanical, structural, landscape, joinery and other relevant drawings.</p><p>· Coordinate continuously with the Design, Estimation, Engineering, Projects and Procurement teams to ensure that drawings match the approved system design and selected equipment.</p><p>· Identify clashes, missing information, space restrictions, accessibility concerns and coordination issues, and raise them promptly with the responsible engineer before drawings are issued.</p><p>· Revise drawings in accordance with client, consultant, authority and engineer comments and maintain traceable responses until approval is obtained.</p><p><b> d.Site Coordination and As-Built Documentation</b></p><p>· Coordinate with project engineers, site engineers, supervisors and installation teams so that drawings are practical and suitable for execution.</p><p>· Attend site surveys, inspections and coordination meetings when required; take measurements; and verify dimensions, equipment locations, mounting heights, containment routes and actual site conditions.</p><p>· Update drawings based on approved site modifications, actual installation conditions, red-line mark-ups and instructions from the responsible engineer.</p><p>· Support the site team with drawing-related technical information and issue timely revisions required for installation and second-fix works.</p><p>· Maintain red-line records throughout execution and prepare final as-built drawings that accurately reflect the completed installation.</p><p><b> e.CAD Standards, Submissions and Document Control</b></p><p>· Apply the Company’s CAD standards, title blocks, layers, line weights, blocks, symbols, legends, naming conventions, scales and file structures consistently.</p><p>· Develop and maintain standard CAD blocks, system symbols, legends, typical details and drawing templates for the Company’s different systems.</p><p>· Maintain drawing registers, revision histories, submission records and organized DWG, PDF and supporting files for every project.</p><p>· Ensure that only the latest approved drawings are issued to the project and site teams and that superseded drawings are clearly identified and archived.</p><p>· Prepare final drawing packages for project handover and O&M documentation and support document submissions as required.</p><p>· Use Revit, Navisworks or other coordination software when required by the project and within your competence or following Company training.</p><p><b> f. Quality, Accuracy and Accountability</b></p><p>· Check every drawing and quantity take-off for accuracy, completeness, coordination and compliance before internal review or external submission.</p><p>· Confirm that all work is based on the latest approved architectural, MEP, interior design, equipment and engineering information.</p><p>· Meet agreed drawing schedules and promptly notify the responsible manager of missing information or risks that may delay submissions or site works.</p><p>· Maintain confidentiality and protect all Company, client and project information, drawings, designs, pricing data, files and intellectual property.</p><p>· Carry out other drafting, design-support, estimation-support, technical-documentation and project-coordination duties reasonably related to your position and experience.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>ELV (Extra Low Voltage) systems design & drafting</li><li>AutoCAD / CAD drafting</li><li>Drawing preparation</li><li>Home Automation & Smart Home systems</li><li>Lighting Control Systems (DALI protocol)</li><li>Audio Visual (AV) systems / Home Cinema</li><li>CCTV & Access Control systems</li><li>Structured Cabling / ICT & Data Networks</li><li>BOQ preparation & Quantity Take-off (QTO)</li><li>Single-line diagrams & schematic drawings</li><li>Rack layout & elevation drawings</li><li>As-built drawing preparation</li><li>Revit / Navisworks (coordination software)</li><li>Multidisciplinary drawing coordination (architectural/MEP)</li><li>Site survey & measurement verification</li><li>Cable routing & containment drawings</li></ul></div>
???? We're Hiring: Cinema Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are an entertainment-focused organization committed to delivering exceptional cinema experiences through high-quality programming, customer service, operational excellence, technology, and engaging entertainment environments. Our distributed teams collaborate across Cinema Operations, Film Programming, Marketing, Finance, Technology, Facilities, Food & Beverage, Customer Experience, Security, and Executive Leadership to create memorable experiences for audiences. The Role We are seeking an experienced Cinema Manager to oversee cinema operations, customer experience, film programming coordination, workforce management, facilities, food and beverage, revenue performance, safety, compliance, and operational excellence. The ideal candidate will lead teams and optimize cinema performance while ensuring a consistently safe, welcoming, efficient, and commercially successful entertainment environment. Key Responsibilities Develop and implement cinema operating strategies aligned with organizational objectives, customer expectations, entertainment trends, and commercial targets. Oversee day-to-day cinema operations including box office, ticketing, ushering, concessions, auditorium readiness, customer service, cleaning, facilities coordination, and front-of-house activities. Collaborate with Film Programming, Marketing, Finance, Human Resources, Technology, Facilities, Security, Food & Beverage, Customer Experience, and Executive Leadership. Coordinate film schedules, screening allocations, auditorium utilization, special screenings, premieres, events, and programming requirements with relevant teams. Establish and monitor key performance indicators (KPIs) including admissions, occupancy, revenue per customer, concession sales, average transaction value, customer satisfaction, attendance, labor productivity, operating costs, complaints, and profitability. Develop cinema sales, revenue, attendance, customer-retention, loyalty, promotional, and local-market strategies. Manage ticket pricing, promotional campaigns, memberships, loyalty programmes, group bookings, private screenings, corporate events, and customer offers in coordination with commercial teams. Oversee food and beverage operations, including product availability, quality, hygiene, pricing, inventory, waste control, service standards, and concession performance. Manage staffing requirements, workforce scheduling, training, performance management, employee engagement, succession planning, and operational coverage. Ensure employees receive appropriate training in customer service, ticketing systems, cinema operations, food safety, emergency procedures, security, accessibility, and organizational standards. Monitor auditorium presentation quality including seating, projection, sound, lighting, temperature, cleanliness, accessibility, and overall viewing conditions. Coordinate preventive maintenance, repairs, facility inspections, equipment servicing, cleaning standards, and building-management requirements. Ensure cinema operations comply with applicable UAE health and safety, fire and life-safety, accessibility, labor, food-safety, consumer-protection, entertainment, licensing, and regulatory requirements. Establish emergency-response procedures covering fire, evacuation, medical incidents, security events, technical failures, crowd management, and other operational emergencies. Monitor customer feedback, online reviews, complaints, service-recovery cases, and satisfaction data to identify opportunities for continuous improvement. Develop customer-experience initiatives covering hospitality, accessibility, digital ticketing, loyalty, personalized offers, queue management, premium experiences, and service innovation. Manage relationships with film distributors, suppliers, concession partners, maintenance providers, technology vendors, security providers, cleaning contractors, and other operational partners. Monitor supplier and contractor performance against service levels, contracts, quality standards, cost expectations, and operational requirements. Drive digital transformation through artificial intelligence (AI)-powered attendance forecasting, dynamic pricing, personalized recommendations, customer analytics, automated workforce scheduling, predictive maintenance, and intelligent cinema operations. Utilize cinema management systems, digital ticketing platforms, point-of-sale (POS) systems, customer relationship management (CRM) platforms, Microsoft 365, Power BI, Tableau, workforce-management systems, inventory platforms, facilities-management systems, digital signage, and customer-feedback technologies. Analyze attendance patterns, customer demographics, film performance, concession purchasing, peak periods, local competition, and market trends to improve operational and commercial decisions. Manage cinema budgets covering labor, maintenance, utilities, concessions, supplies, technology, marketing support, events, and operational expenses. Prepare executive operating reports, revenue dashboards, attendance analyses, customer-experience reports, labor-performance reviews, concession reports, budget updates, incident reports, and strategic recommendations for senior leadership. Lead, mentor, and develop cinema supervisors, customer-service teams, concession staff, ushers, technical personnel, and operational employees while fostering a culture of hospitality, safety, accountability, teamwork, and continuous improvement. Requirements Bachelor's degree in Business Administration, Hospitality Management, Entertainment Management, Retail Management, Operations Management, or a related field. Master's degree in Business Administration (MBA), Hospitality Management, Entertainment Management, or a related discipline is highly advantageous. Professional certifications in hospitality, operations management, food safety, health and safety, project management, or related disciplines are preferred. Minimum 5 years of experience in cinema operations, entertainment management, hospitality, retail operations, customer experience, or related roles. At least 2 years of experience managing cinema operations, entertainment venues, hospitality teams, customer-facing operations, or multidisciplinary service teams preferred. Strong understanding of cinema operations, film programming coordination, customer experience, ticketing, concessions, workforce management, facilities, entertainment technology, safety, and commercial performance. Experience with cinema management systems, digital ticketing platforms, POS systems, CRM platforms, Microsoft 365, Power BI, Tableau, workforce-management systems, inventory platforms, facilities-management systems, and customer-feedback technologies. Familiarity with AI-powered attendance forecasting, dynamic pricing, personalized entertainment recommendations, predictive maintenance, automated scheduling, customer analytics, and intelligent venue-management technologies is highly advantageous. Strong leadership, customer-service, communication, commercial, analytical, organizational, stakeholder management, project management, and problem-solving skills. Strong financial awareness with the ability to manage budgets, revenue targets, labor costs, inventory, concession margins, operating expenses, and profitability. Ability to manage high-volume customer environments while maintaining exceptional service standards, operational efficiency, safety, cleanliness, and employee engagement. Ability to manage multiple cinema initiatives while balancing customer experience, attendance, revenue, staffing, safety, facilities, technology, film schedules, operating costs, and business priorities. Ability to work effectively in a remote management environment with distributed corporate, programming, marketing, finance, HR, technology, facilities, security, and executive teams, with regular travel to cinema locations, events, distributor meetings, operational reviews, and site assessments as required. What We Offer Flexible remote work arrangement with strong collaboration across global cinema operations, programming, marketing, finance, technology, facilities, customer experience, and executive teams. Competitive compensation package with performance-based incentives. Comprehensive health and wellness benefits. Professional development and entertainment-operations leadership growth opportunities. Exposure to AI-powered cinema analytics, predictive attendance forecasting, dynamic pricing, personalized customer engagement, smart-venue technology, and next-generation entertainment solutions. Collaborative culture focused on hospitality, entertainment excellence, safety, innovation, customer satisfaction, commercial performance, and continuous improvement. Opportunity to shape exceptional cinema experiences by connecting film programming, technology, hospitality, operations, customer engagement, and commercial strategy.
Job Overview:<br>The Employee Experience Manager is responsible for shaping a consistent, inclusive and positive employee experience across the full employee lifecycle, with particular focus on employee engagement, well-being, employee relations and the day-to-day experience of frontline employees. The role translates employee feedback and business priorities into practical initiatives that strengthen trust, belonging, performance and retention. The role also leads frontline accommodation management, ensuring company-provided accommodation is safe, compliant, well maintained and managed to defined welfare and service standards. Working closely with HR, Operations, HSE, Facilities, Procurement, Finance and external service providers, the position ensures effective occupancy planning, responsive issue resolution, cost control and continuous improvement.<br>Key Roles and Responsibilities:<br>1. Employee Experience Strategy & Lifecycle Management Develop and implement an employee experience strategy aligned with the organisation’s people priorities, values and business objectives. Map and continuously improve key employee journeys, including onboarding, workplace integration, development, internal movement, recognition and offboarding. Partner with HR and business leaders to embed company values and consistent employee experience standards across locations and employee groups. Identify experience gaps and translate employee insights into practical, measurable improvement plans.2. Employee Engagement, Recognition & Communication Design and deliver engagement, recognition, team-building and corporate social responsibility initiatives that strengthen motivation, belonging and collaboration. Manage employee listening channels, including engagement surveys, pulse checks, focus groups and feedback forums, and ensure timely follow-up on agreed actions. Develop inclusive communication channels that keep employees informed and provide meaningful opportunities for employee voice. Track participation, impact and feedback to improve the relevance and reach of engagement initiatives, particularly for frontline employees.3. Employee Well-being, Welfare & Workplace Culture Lead physical, mental, social and financial well-being initiatives appropriate to the needs of office-based and frontline employees. Promote psychological safety, inclusion, dignity and respectful workplace behaviours through relevant programmes and manager guidance. Coordinate with internal and external partners to provide wellness support, awareness campaigns and employee assistance services. Monitor well-being and welfare trends, identify emerging concerns and recommend preventative or corrective action.4. Employee Relations, Grievances & Case Management Serve as a trusted point of contact for employee concerns, ensuring fair, timely and confidential handling of employee relations matters. Manage grievance, disciplinary and workplace investigation processes in line with company policy, due process and applicable UAE legislation. Mediate workplace disputes, support constructive resolution and coach managers on performance, conduct and employee relations matters. Maintain accurate case records, identify recurring themes and recommend systemic improvements while safeguarding confidentiality.5. Frontline Accommodation Management Lead the end-to-end management of company-provided frontline accommodation, ensuring safe, clean, secure, compliant and dignified living conditions. Establish and monitor accommodation standards covering room allocation, occupancy, hygiene, housekeeping, catering interfaces, security, pest control, waste management, utilities, preventive maintenance and common-area facilities. Oversee accommodation capacity and occupancy planning, including allocations, transfers, check-in/check-out, room and bed-space records, and coordination with recruitment, mobilization and project teams. Conduct regular inspections and welfare visits with HSE, Facilities and relevant stakeholders; document findings, assign corrective actions and follow through to closure. Ensure compliance with applicable UAE and local authority requirements, civil defence and HSE standards, company policies, accommodation rules and emergency preparedness requirements. Manage accommodation supervisors, support teams and service providers; set service levels, monitor performance and address service gaps promptly. Coordinate maintenance requests, repairs, cleaning, security and other support services, ensuring issues are prioritised, tracked and resolved within agreed timelines. Manage resident concerns, complaints, welfare cases and incidents sensitively and consistently, escalating serious risks and coordinating emergency response when required. Support accommodation budgets, purchase requirements, utility and operating-cost monitoring, invoice validation and cost-efficiency initiatives without compromising welfare or compliance. Maintain accurate accommodation records, registers, inspection reports, incident logs, vendor documentation and management dashboards. Promote resident awareness of accommodation rules, safety, hygiene, respectful conduct and shared responsibility through induction and ongoing communication.6. Governance, Analytics & Continuous Improvement Define and monitor employee experience and accommodation KPIs, including engagement, case resolution, welfare, occupancy, compliance, service levels and employee satisfaction. Prepare regular management reports highlighting trends, risks, improvement actions, costs and outcomes. Benchmark relevant practices and introduce fit-for-purpose improvements, digital tools and process efficiencies. Manage assigned budgets and external partners in line with procurement, governance and cost-control requirements. Undertake other related responsibilities consistent with the purpose and level of the role, as assigned by management.<br>Key Performance Areas:<br>Employee experience and engagement effectiveness Employee well-being, welfare and culture Employee relations, grievance and case-management quality Frontline accommodation safety, compliance and service standards Accommodation occupancy, maintenance, vendor and cost management Employee feedback, reporting and continuous improvement<br>Educational Qualification and Experience:<br>Bachelor’s degree in Human Resources, Business Administration, Psychology, Facilities Management or a related field; a master’s degree is advantageous. Strong knowledge of employee relations, grievance and disciplinary procedures, employee engagement and well-being practices. Working knowledge of applicable UAE employment requirements and accommodation, welfare, HSE and local authority standards relevant to company-provided frontline accommodation. Demonstrated capability in accommodation or multi-site service operations, including inspections, occupancy planning, maintenance coordination, vendor oversight and incident management. Strong communication, stakeholder management, conflict-resolution, analytical and reporting skills, with the ability to engage employees at all levels and across diverse cultures. High integrity and discretion when handling confidential, sensitive or welfare-related matters. Professional HR certification (e.g., CIPD, SHRM, PHR or SPHR) and/or relevant facilities, HSE or welfare certification is advantageous. Minimum 7 years of progressive experience in employee experience, employee relations, HR operations, employee welfare or a related field, including at least 3 years in a supervisory or managerial capacity. Experience managing company-provided frontline accommodation, welfare services, facilities or large multi-site workforces in the UAE—preferably within construction, engineering, contracting or a similarly workforce-intensive sector is strongly preferred.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Future Opportunities - Beverage Operations - Atlantis The Royal</span></span></span> <br><span><span>(<span>19632</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world.</span></p><br> <p><span>Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.</span></p><br>
<span><strong><span>About the role</span></strong></span> <p><span>We are looking for passionate and experienced professionals to join the Bar Operations Division in Atlantis The Royal – the most sophisticated and dynamic hospitality destination in the region. If you’re eager to deliver exceptional beverage experiences, develop your skills, and be part of the Extraordinary – we want to hear from you!</span></p><br> <p><span>Candidates from various backgrounds and positions are welcome to register their interest for future full-time opportunities across multiple levels within our bar operations, including:</span></p><br> <ul>
<li><span>Bar Manager</span></li>
<li><span>Assistant Bar Managers</span></li>
<li><span>Assistant Head Sommelier</span></li>
<li><span>Bar Supervisors</span></li>
<li><span>Bartenders</span></li>
<li><span>Sommeliers</span></li>
<li><span>Bar Attendants</span></li>
</ul> <p><span>Across a variety of venues:</span></p><br> <ul>
<li><span>Fine dining bars and lounges</span></li>
<li><span>High volume bar operations</span></li>
<li><span>Beach and pool bars</span></li>
<li><span>Nightlife and entertainment venues</span></li>
</ul> <p><span>As part of the Bar Operations team, you will support the daily management and organization of bar services to the highest standards in accordance with the hotel's policies and procedures. Depending on your level, you will be responsible for delivering exceptional guest experiences, preparing and serving beverages, maintaining quality and consistency, and ensuring smooth operational flow. Senior team members will lead, train, and motivate colleagues while managing stock, costs, and overall performance of the bar.</span></p><br> <span><strong><span>About You</span></strong></span> <p><span>To succeed in this role, you should have relevant experience within bar operations, with at least 1–2 years in a similar position for entry-level roles, and progressively more experience for supervisory or management positions. A background in a 4* or 5* luxury hotel or a reputable standalone venue is preferred. Strong knowledge of beverages, cocktails, and service standards is essential, along with excellent communication and interpersonal skills. The ability to work in a fast-paced environment while maintaining high levels of service delivery, teamwork, and attention to detail is crucial for success in this role.</span></p><br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
</div>
Additional Information<br><br>Job Number 26077295<br><br>Job Category Food and Beverage & Culinary<br><br>Location Plot 529 Municipality No. 373-1450, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness. Develops, designs, or creates new menus and recipes based on standards or artistic contributions. Demonstrates knowledge of high quality food products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Knows and implements brand’s Safety Standards. Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Maintains purchasing, receiving and food storage standards. Operates and maintains all department equipment and reports malfunctions. Supports procedures for food & beverage portion and waste controls. Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays.<br><br>Leading Culinary Team<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Ensures and maintains the productivity level of employees. Ensures that menu items are prepared and presented according to use record standards. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Leads shifts while personally preparing food items and executing requests based on required specifications.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Schedules employees to business demands and tracks employee time and attendance. Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained. Reviews staffing levels to ensure that guest service, operational and financial objectives are met.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Handles guest problems and complaints. Strives to improve service performance. Helps employees receive on-going training to understand guest expectations.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Assists as needed in the interviewing and hiring of employee team members with appropriate skills. Participates in the employee performance appraisal process, providing feedback as needed. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26077295<br><br>Job Category Food and Beverage & Culinary<br><br>Location Plot 529 Municipality No. 373-1450, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness. Develops, designs, or creates new menus and recipes based on standards or artistic contributions. Demonstrates knowledge of high quality food products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Knows and implements brand’s Safety Standards. Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Maintains purchasing, receiving and food storage standards. Operates and maintains all department equipment and reports malfunctions. Supports procedures for food & beverage portion and waste controls. Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays.<br><br>Leading Culinary Team<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Ensures and maintains the productivity level of employees. Ensures that menu items are prepared and presented according to use record standards. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Leads shifts while personally preparing food items and executing requests based on required specifications.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Schedules employees to business demands and tracks employee time and attendance. Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained. Reviews staffing levels to ensure that guest service, operational and financial objectives are met.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Handles guest problems and complaints. Strives to improve service performance. Helps employees receive on-going training to understand guest expectations.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Assists as needed in the interviewing and hiring of employee team members with appropriate skills. Participates in the employee performance appraisal process, providing feedback as needed. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>يعد العالم مكانًا كبيرًا، وتوفر شقق ماريوت التنفيذية سكنًا مؤقتًا يشبه المنزل في أكبر وأفضل المدن للسفر التجاري في جميع أنحاء أوروبا وآسيا وأمريكا اللاتينية وأفريقيا والشرق الأوسط. انضم إلى فريق شقق ماريوت التنفيذية وساعد ضيوفنا على التكيف مع مكان جديد والشعور بالراحة والرعاية أثناء العيش بعيدًا عن المنزل. عند الانضمام إلى شقق ماريوت التنفيذية، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.
Additional Information<br><br>Job Number 26077295<br><br>Job Category Food and Beverage & Culinary<br><br>Location Plot 529 Municipality No. 373-1450, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness. Develops, designs, or creates new menus and recipes based on standards or artistic contributions. Demonstrates knowledge of high quality food products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Knows and implements brand’s Safety Standards. Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Maintains purchasing, receiving and food storage standards. Operates and maintains all department equipment and reports malfunctions. Supports procedures for food & beverage portion and waste controls. Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays.<br><br>Leading Culinary Team<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Ensures and maintains the productivity level of employees. Ensures that menu items are prepared and presented according to use record standards. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Leads shifts while personally preparing food items and executing requests based on required specifications.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Schedules employees to business demands and tracks employee time and attendance. Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained. Reviews staffing levels to ensure that guest service, operational and financial objectives are met.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Handles guest problems and complaints. Strives to improve service performance. Helps employees receive on-going training to understand guest expectations.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Assists as needed in the interviewing and hiring of employee team members with appropriate skills. Participates in the employee performance appraisal process, providing feedback as needed. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>يعد العالم مكانًا كبيرًا، وتوفر شقق ماريوت التنفيذية سكنًا مؤقتًا يشبه المنزل في أكبر وأفضل المدن للسفر التجاري في جميع أنحاء أوروبا وآسيا وأمريكا اللاتينية وأفريقيا والشرق الأوسط. انضم إلى فريق شقق ماريوت التنفيذية وساعد ضيوفنا على التكيف مع مكان جديد والشعور بالراحة والرعاية أثناء العيش بعيدًا عن المنزل. عند الانضمام إلى شقق ماريوت التنفيذية، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.
Additional Information<br><br>Job Number 26077295<br><br>Job Category Food and Beverage & Culinary<br><br>Location Plot 529 Municipality No. 373-1450, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness. Develops, designs, or creates new menus and recipes based on standards or artistic contributions. Demonstrates knowledge of high quality food products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Knows and implements brand’s Safety Standards. Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Maintains purchasing, receiving and food storage standards. Operates and maintains all department equipment and reports malfunctions. Supports procedures for food & beverage portion and waste controls. Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays.<br><br>Leading Culinary Team<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Ensures and maintains the productivity level of employees. Ensures that menu items are prepared and presented according to use record standards. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Leads shifts while personally preparing food items and executing requests based on required specifications.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Schedules employees to business demands and tracks employee time and attendance. Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained. Reviews staffing levels to ensure that guest service, operational and financial objectives are met.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Handles guest problems and complaints. Strives to improve service performance. Helps employees receive on-going training to understand guest expectations.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Assists as needed in the interviewing and hiring of employee team members with appropriate skills. Participates in the employee performance appraisal process, providing feedback as needed. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<ol><li><p>Conduct topographical, construction, engineering, and land surveys at project sites.</p></li><li><p>Establish and maintain benchmarks, control points, reference points, and survey networks.</p></li><li><p>Carry out setting-out activities for foundations, structures, roads, utilities, drainage, buildings, and other civil works.</p></li><li><p>Establish accurate coordinates, levels, elevations, alignments, and dimensions as per approved drawings.</p></li><li><p>Review survey drawings, IFC drawings, shop drawings, coordinates, and project specifications before commencing survey activities.</p></li><li><p>Verify site conditions, existing levels, boundaries, and coordinates against design information.</p></li><li><p>Conduct pre-construction and as-built surveys and prepare accurate survey records.</p></li><li><p>Perform level and alignment checks for excavation, foundations, reinforcement, formwork, concrete, structural elements, roads, drainage, and utilities.</p></li><li><p>Take measurements and quantities of completed works to support progress measurement and project documentation.</p></li><li><p>Monitor construction activities to ensure works are executed within approved tolerances and design parameters.</p></li><li><p>Coordinate with Civil Engineers, Site Supervisors, QA/QC, Planning, BIM, consultants, and subcontractors regarding survey requirements.</p></li><li><p>Provide survey data and technical information required for construction planning and execution.</p></li><li><p>Identify discrepancies between actual site conditions and approved drawings and report them to the concerned Engineer.</p></li><li><p>Assist in resolving setting-out and dimensional issues during construction.</p></li><li><p>Carry out periodic checks of established benchmarks and control points to ensure accuracy.</p></li><li><p>Maintain proper records of survey observations, coordinates, levels, measurements, calculations, and completed surveys.</p></li><li><p>Prepare survey reports, field books, calculation sheets, sketches, and as-built documentation.</p></li><li><p>Ensure all survey instruments and equipment are properly maintained and calibrated.</p></li><li><p>Conduct routine checks of Total Stations, GPS/GNSS equipment, Auto Levels, Digital Levels, and other surveying instruments.</p></li><li><p>Coordinate with third-party surveyors and consultants for joint surveys and verification where required.</p></li><li><p>Support preparation of as-built drawings and coordinate with CAD/BIM teams to incorporate verified site data.</p></li><li><p>Assist in monitoring construction tolerances and dimensional accuracy.</p></li><li><p>Ensure surveying activities comply with project procedures, approved standards, and applicable UAE requirements.</p></li><li><p>Follow all HSE requirements while carrying out surveying activities on active construction sites.</p></li><li><p>Perform other surveying and site-related duties assigned by the Project Manager or Engineer.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong knowledge of land and construction surveying principles and practices.</p></li><li><p>Proficiency in using <strong>Total Station, Auto Level, Digital Level, GPS/GNSS, and other surveying equipment</strong>.</p></li><li><p>Good knowledge of setting-out procedures, benchmarks, coordinates, levels, and construction tolerances.</p></li><li><p>Ability to read and interpret civil, structural, architectural, and survey drawings.</p></li><li><p>Good understanding of topographical surveys, as-built surveys, and construction measurements.</p></li><li><p>Strong knowledge of coordinate systems and survey calculations.</p></li><li><p>Proficiency in <strong>AutoCAD</strong> and relevant surveying software.</p></li><li><p>Knowledge of Civil 3D and BIM workflows will be an advantage.</p></li><li><p>Strong mathematical and analytical skills.</p></li><li><p>High attention to detail and accuracy.</p></li><li><p>Good communication and coordination skills.</p></li><li><p>Ability to work independently and manage multiple survey requirements.</p></li><li><p>Good knowledge of construction site HSE requirements.</p></li></ul><p>Qualifications & Experience</p><ul><li><p>Diploma or Bachelor’s degree in <strong>Land Surveying, Survey Engineering, Civil Engineering, or a related discipline</strong>.</p></li><li><p><strong>5–10 years of relevant experience</strong> in land surveying and construction surveying.</p></li><li><p>Hands-on experience in setting out civil, structural, infrastructure, and building works.</p></li><li><p>Experience using Total Station, Auto Level, GPS/GNSS, and other modern surveying instruments.</p></li><li><p>Experience in preparing as-built surveys and construction survey reports.</p></li><li><p>UAE/GCC experience is highly preferred.</p></li><li><p>Experience working on projects in <strong>Dubai and Abu Dhabi</strong> will be an advantage.</p></li><li><p>Knowledge of UAE surveying practices, coordinate systems, and local authority requirements is preferred.</p></li><li><p>Relevant surveying certification or professional qualification will be an added advantage.</p></li></ul><p>Key Performance Areas</p><ul><li><p>Accuracy of setting-out and survey measurements.</p></li><li><p>Timely completion of survey activities in line with construction requirements.</p></li><li><p>Accuracy of levels, coordinates, alignments, and dimensions.</p></li><li><p>Timely identification and resolution of survey discrepancies.</p></li><li><p>Proper maintenance and calibration of survey equipment.</p></li><li><p>Accuracy and completeness of survey records and as-built documentation.</p></li><li><p>Effective coordination with engineering, construction, QA/QC, BIM, and consultant teams.</p></li><li><p>Compliance with project quality and HSE requirements.</p></li></ul>
JOB PURPOSE: The HSE Officer supports the implementation and day-to-day monitoring of health, safety, and environmental requirements across waste management operations. The role helps ensure that waste collection, transportation, transfer, storage, workshop, and site activities are performed safely and in compliance with legal, client, contractual, and company requirements.<br>KEY ACCOUNTABILITIES:<br>HSE Management System & Compliance Support implementation and maintenance of the HSE Management System in line with ISO 45001 and ISO 14001 requirements. Monitor compliance with applicable legal, client, contractual, and company HSE requirements across waste management operations. Maintain HSE procedures, risk registers, permits, inspection records, and other documents in an accurate and audit-ready condition.<br>Operational Inspections & Waste Management Safety Conduct routine HSE inspections of operation activities, vehicles, depots, workshops, transfer stations, and waste handling areas, camps . Verify safe waste segregation, handling, containment, storage, transportation, and disposal practices, including controls for hazardous waste where applicable. Monitor critical risks including vehicle movement, reversing, lifting, compaction equipment, traffic exposure, heat stress, confined spaces, and work at height.<br>Risk Assessment & Incident Management Prepare and review risk assessments, job safety analyses, method statements, and permit-to-work controls for operational activities. Report and investigate incidents, near misses, unsafe acts, environmental spills, and property damage, and support root cause analysis. Track corrective and preventive actions to closure and maintain accurate incident statistics, investigation files, and evidence.<br>Training & Workforce Engagement Deliver HSE inductions, toolbox talks, and task-specific training for drivers, waste collectors, helpers, supervisors, and equipment operators. Verify that employees and subcontractors hold the required training, licences, permits, and competencies before starting work. Promote safety awareness through campaigns, observations, coaching, and regular engagement with field teams.<br>Environmental Protection & Emergency Preparedness Monitor environmental controls related to spills, leaks, dust, noise, odour, wastewater, fuel, chemicals, and waste storage. Support emergency response planning and conduct drills for fires, vehicle incidents, spills, medical emergencies, and other credible scenarios. Inspect emergency equipment, first-aid provisions, spill kits, fire protection systems, and welfare facilities, and report deficiencies promptly.<br>Reporting & Operational Coordination Prepare daily, weekly, and monthly HSE reports, inspection findings, performance statistics, and client submissions within required timelines. Coordinate with Operations, Fleet, Workshop, HR, subcontractors, and client representatives to resolve HSE concerns and close actions. Immediately escalate serious risks, repeated non-compliance, regulatory issues, and overdue corrective actions to management.<br>EXPERIENCE & QUALIFICATION:<br>Minimum Qualification: Bachelor's Degree or Diploma in Occupational Health and Safety, Environmental Science, Engineering, or a related field. NEBOSH International General Certificate or equivalent is required. ISO 45001 and ISO 14001 Internal Auditor certification is preferred. First Aid, Fire Warden, and incident investigation training are advantages. A valid UAE driving licence is preferred. Minimum Experience: 3 to 5 years of HSE experience, including at least 2 years in waste management, environmental services, municipal services, facilities management, logistics, or a similar high-risk operational environment.<br>SKILLS, KNOWLEDGE & ABILITIES:<br>Job Specific: Good command of English is required, and Arabic is an advantage. Strong knowledge of HSE inspections, risk assessment, incident investigation, waste management hazards, environmental controls, emergency response, and HSE reporting. Generic Skills: Strong observation, communication, coaching, and problem-solving skills. Good report-writing and record-keeping abilities. Proficiency in Microsoft Office applications and the ability to work effectively with multicultural field teams. Ability to work independently, maintain professional judgement under pressure, and travel regularly between operational sites.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.</span></p><br><p><span>The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.</span></p><br><p><span>What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.</span></p><br><p><span>Your Day to Day:</span></p><br><p><span><span>Great restaurant memories come from many places. The sights, sounds, scents and, </span></span><span><span>importantly, service. As a Restaurant Host/Hostess, you’ll welcome our guests, </span></span><span><span>recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.</span></span></p><br><p><span><span> Some of your main role responsibilities are:</span></span></p><br><ul><li><p><span><span>Welcome guests warmly, manage reservations, waiting lists, and seating arrangements. </span></span></p><br></li><li><p><span><span>Provide menus, explain restaurant offerings, and answer guest inquiries. </span></span></p><br></li><li><p><span><span>Maintain good knowledge of the menu, promotions, and restaurant facilities. </span></span></p><br></li><li><p><span><span>Monitor guest satisfaction and respond professionally to requests and complaints. </span></span></p><br></li><li><p><span><span>Communicate VIP arrivals, special occasions, and guest preferences to the service team. </span></span></p><br></li><li><p><span><span>Coordinate with Restaurant Supervisors, Managers, and F&B colleagues for smooth operations. </span></span></p><br></li><li><p><span><span>Maintain clean and updated menus, promotional materials, and restaurant information. </span></span></p><br></li><li><p><span><span>Prepare and maintain accurate buffet tags and food labels. </span></span></p><br></li><li><p><span><span>Obtain guest feedback and share relevant comments with the team to improve guest satisfaction.</span></span></p><br></li><li><p><span><span>Answer telephone calls, manage reservations, and respond to guest inquiries via email in a timely and professional manner.</span></span></p><br></li><li><p><span><span>Assist other restaurant areas as required to ensure excellent guest service.</span></span></p><br></li></ul><p><span><span>Ideally, you'll have some or all of the following competencies and experience we're looking for: </span></span></p><br><ul><li><p><span><span>Minimum 1-2 years’ experience in hotels in similar position</span></span></p><br></li><li><p><span><span>Must be at the minimum age to serve alcohol in line with any local legislative requirements.</span></span></p><br></li><li><p><span><span>Excellent communication and interpersonal skills with a warm and welcoming personality. </span></span></p><br></li><li><p><span><span>Strong knowledge of restaurant operations, reservations, table management, and guest service.</span></span></p><br></li><li><span>Ability to work as part of a diverse team with colleagues from different cultures and countries.</span></li><li><span>Ability to work effectively in a fast-paced environment and as part of a team.</span></li><li><span>Ability to work flexible shifts, including evenings, weekends, and public holidays.</span></li><li><span>Knowledge of food safety, hygiene, and safe handling procedures.</span></li><li><span>Basic computer knowledge with proficiency in OPERA, POS, and other hotel systems.</span></li></ul><p><span>In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to Belong.</span></p><br><p><span>So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking "Apply Online".</span></p><br><p><span>We are an equal opportunity employer.</span></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<br><ol><li><p>Project Planning & Execution</p></li></ol><ul><li><p>Manage day-to-day construction and fit-out activities on project sites</p></li><li><p>Ensure project execution aligns with approved drawings, specifications and schedules</p></li><li><p>Monitor site productivity and ensure milestones are achieved</p></li><li><p>Identify delays early and implement corrective actions</p></li></ul><ol><li><p>Civil Construction & Finishing Management</p></li></ol><p>Supervise and coordinate construction works including:</p><ul><li><p>Blockwork and plaster works</p></li><li><p>Structural modifications where required</p></li><li><p>Waterproofing systems</p></li><li><p>Flooring, tiling and granite works</p></li><li><p>External works and landscaping</p></li></ul><ol><li><p>Interior Fit-Out Management</p></li></ol><p>Coordinate and supervise interior finishing and fit-out activities including:</p><ul><li><p>Gypsum and ceiling works</p></li><li><p>Joinery and cabinetry installation</p></li><li><p>Kitchen and wardrobe installations</p></li><li><p>Decorative finishes and wall treatments</p></li><li><p>Painting and polishing works</p></li><li><p>Lighting fixtures and interior MEP coordination</p></li></ul><p>Ensure all finishing works meet design specifications and quality standards.</p><ol><li><p>Subcontractor & Workforce Management</p></li></ol><ul><li><p>Manage subcontractor performance and productivity</p></li><li><p>Ensure subcontractors comply with project specifications and timelines</p></li><li><p>Maintain a complete subcontractor register per project — scope, agreed cost, commitment status and phase</p></li></ul><p>allocation</p><ul><li><p>Coordinate site supervisors and workforce allocation</p></li><li><p>Resolve site conflicts and operational issues efficiently</p></li></ul><ol><li><p>Consultant & Authority Coordination</p></li></ol><ul><li><p>Liaise with consultants, engineers and inspection authorities</p></li><li><p>Coordinate inspections and approvals across ADM, ADSSC, TAQA (electrical, water and meter) and Etisalat /</p></li></ul><p>du</p><ul><li><p>Manage As-Built drawing preparation, consultant approval and ADM submission</p></li><li><p>Close RFIs and consultant comments promptly</p></li><li><p>Drive the project through ADM final handover inspection to completion certificate</p></li><li><p>Ensure documentation and approvals do not delay project progress or payment collection</p></li></ul><ol><li><p>Commercial & Cost Control</p></li></ol><ul><li><p>Review subcontractor claims and work certifications</p></li><li><p>Monitor variation orders and commercial exposure</p></li><li><p>Track project costs against budget and maintain project profitability</p></li><li><p>Maintain a live cost-to-complete position for each project</p></li><li><p>Manage retention held and released, including subcontractor retentions, so that no claims remain open</p></li></ul><p>after project close-out</p><ul><li><p>Prepare a full cost and profitability reconciliation at project close-out, against the basis on which the project</p></li></ul><p>was taken on</p><ul><li><p>Coordinate with procurement and finance teams for project expenditures</p></li></ul><ol><li><p>Quality & Snag Management</p></li></ol><ul><li><p>Implement strong QA/QC procedures</p></li><li><p>Conduct pre-handover inspections</p></li><li><p>Manage snag lists and ensure timely closure</p></li><li><p>Maintain high finishing and fit-out quality standards</p></li></ul><ol><li><p>Reporting & Project Monitoring</p></li></ol><ul><li><p>Prepare weekly progress reports for management</p></li><li><p>Track key project milestones and performance indicators</p></li><li><p>Provide cost-to-complete updates and risk mitigation plans</p></li><li><p>Highlight operational risks and delays proactively</p></li><li><p>Maintain project documentation to a standard that permits handover to another party at any time without</p></li></ul><p>loss of continuity</p><p>Required Qualifications & Experience</p><ul><li><p>Bachelor's Degree in Civil Engineering</p></li><li><p>Minimum 8 years UAE construction experience, of which at least 5 years in Abu Dhabi</p></li><li><p>Minimum 5 years villa construction experience in the UAE</p></li><li><p>Proven experience managing villa finishing works and interior fit-out projects through to handover</p></li><li><p>Demonstrated experience coordinating with consultants, authorities and subcontractors in Abu Dhabi</p></li><li><p>Strong working knowledge of Abu Dhabi construction regulations and Estidama requirements</p></li><li><p>Proficiency in MS Project, Primavera P6 or equivalent planning tools, and AutoCAD</p></li><li><p>Cost estimation and BOQ capability (Planswift, Excel or equivalent)</p></li></ul><p>The Ideal Candidate</p><ul><li><p>A hands-on site leader, not a desk-based project manager</p></li><li><p>Experienced in villa construction and interior fit-out execution</p></li><li><p>Strong in finishing stage coordination and subcontractor control</p></li><li><p>Commercially aware and capable of protecting project margins</p></li><li><p>Comfortable working under tight schedules and execution pressure</p></li><li><p>Able to own a project end to end — from layout through statutory approvals to completion certificate and</p></li></ul><p>final payment collection</p><p>Key Performance Indicators</p><p>Performance will be evaluated against:</p><ul><li><p>Project schedule adherence, measured to completion certificate date</p></li><li><p>Project cost and profitability reconciled against the approved budget at close-out</p></li><li><p>Subcontractor productivity and coordination</p></li><li><p>Budget control and cost discipline</p></li><li><p>Quality of finishing and fit-out works</p></li><li><p>Minimal snag items and rework</p></li><li><p>Timeliness of statutory approvals and inspection clearances</p></li><li><p>Client and consultant satisfaction</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering (Mechanical, Civil, Electrical, or equivalent) is essential for technical proficiency.</li><li>Minimum of 3-5 years of relevant experience in project engineering, with a proven track record in managing complex projects.</li><li>Professional certifications such as PMP or PRINCE2 will be highly regarded for project management expertise.</li><li>Experience in an industry-specific environment (e.g., construction, manufacturing, or energy) is preferred to ensure domain knowledge.</li></ul>
Additional Information<br><br>Job Number 26088979<br><br>Job Category Food and Beverage & Culinary<br><br>Location Palm West Beach, Palm Jumeirah Road, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met For Restaurant<br><br> Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant. Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Maintains food preparation handling and correct storage standards. Recognizes superior quality products, presentations and flavor. Plans and manages food quantities and plating requirements for the restaurant. Communications production needs to key personnel. Assists in developing daily and seasonal menu items for the restaurant. Ensures compliance with all applicable laws and regulations regulations. Follows proper handling and right temperature of all food products. Estimates daily restaurant production needs. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented and creates decorative food displays.<br><br>Leading Kitchen Team<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Leads shift teams while personally preparing food items and executing requests based on required specifications. Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensuring and maintaining the productivity level of employees. Ensures employees are cross-trained to support successful daily operations. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br>Establishing and Maintaining Restaurant Kitchen Goals<br><br> Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc. Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work. Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Effectively investigates, reports and follows-up on employee accidents. Knows and implements company safety standards.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Handles guest problems and complaints. Interacts with guests to obtain feedback on product quality and service levels.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes. Manages employee progressive discipline procedures. Participates in the employee performance appraisal process, providing feedback as needed. Uses all available on the job training tools for employees. Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Center for Interdisciplinary Data Science and AI (CIDSAI) at NYU Abu Dhabi is a cross‑disciplinary hub where mathematicians, computer scientists, engineers, and social scientists join forces to push the boundaries of data‑driven discovery. Our mission is two‑fold: to advance fundamental theory in probability and machine learning, and to translate those breakthroughs into high‑impact tools that serve the UAE, the wider Arab world, and global society.</p><br><br>
<p>We are seeking a Junior Research Scientist to join the team to work under the theme of Computational & Interactive Health under the supervision of Dr. Farah Shamout & Dr. Hanan Salam and in close collaboration with Prof. Nizar Habash. The researcher is expected to have strong machine learning & AI skills and exemplary passion and motivation to pursue multidisciplinary research at the intersection of computing and healthcare. The project has three main objectives: (a) developing robust computational methods for decision-making in health based on clinical use cases of interest, (b) building a tailored health-focused Arabic knowledge interactive language model through the development of benchmark datasets, evaluation frameworks, and specialized LLMs and AI agents, and finally (c) designing specialized interactive multimodal multi-lingual natural interfaces.</p><br><br>
<p><strong>Qualifications:</strong></p><br><br>
<ul>
<li>A master's degree in less than 5 years of research experince in the relevant field or a bachelors degree with any level of experince.</li>
<li>Support the research supervisors and team in developing and implementing the research agenda.</li>
<li>Conduct high-quality and innovative research primarily focused on Computational & Interactive Health.</li>
<li>Generate new high-impact ideas based on gaps and limitations of the state-of-the-art (SOTA).</li>
<li>Publish research findings in high-impact journals and conferences.</li>
<li>Communicate and present research findings at local and international academic gatherings.</li>
<li>Create, maintain, and document high-quality research code for reproducibility.</li>
<li>Maintain good practice in managing and accessing sensitive medical datasets.</li>
<li>Collaborate with other scientists within the NYU Global Network and in Abu Dhabi.</li>
</ul>
<p>For consideration, applicants need to submit in PDF format:</p><br><br>
<ul>
<li>Cover letter</li>
<li>Curriculum vitae</li>
<li>Academic transcript and degree certificate</li>
<li>One page summary of research accomplishments and interests</li>
<li>At least two letters of reference</li>
</ul>
<p>Applications will be accepted on a rolling basis and candidates will be considered until the position is filled. If you have any questions, please email Prof. Farah Shamout at farah.shamout@nyu.edu or Prof. Hanan Salam at hs4461@nyu.edu.</p><br><br>
<p>The appointment will be for one year, with the option to renew further depending on performance. The terms of employment are very competitive and include housing and educational subsidies for children, together with full health insurance and retirement contributions. The UAE does not levy income tax.About NYU Abu Dhabi</p><br><br>
<p><strong>About NYUAD:</strong></p><br><br>
<p>https://nyuad.nyu.edu/en/</p><br><br>
<p>NYU Abu Dhabi is the first comprehensive liberal arts and research campus in the Middle East to be operated abroad by a major American research university. Times Higher Education ranks NYU among the top 30 universities in the world, making NYU Abu Dhabi the highest-ranked university in the UAE and MENA region. NYU Abu Dhabi has integrated a highly selective undergraduate curriculum across the disciplines with a world center for advanced research and scholarship. The university enables its students in the sciences, engineering, social sciences, humanities, and arts to succeed in an increasingly interdependent world and advance cooperation and progress on humanity’s shared challenges. NYU Abu Dhabi’s high-achieving students have come from over 120 countries and speak over 100 languages. Together, NYU's campuses in New York, Abu Dhabi, and Shanghai form the backbone of a unique global university, giving faculty and students opportunities to experience varied learning environments and immersion in other cultures at one or more of the numerous study-abroad sites NYU maintains on six continents. </p><br><br>
<p>NYUAD is committed to upholding a culture of non-discrimination, anti-harassment, dignity, and mutual respect; providing equal access and opportunity; and fostering academic excellence in learning, research, and teaching.</p><br><br>
<p>Students are drawn from among the world’s best. They are bright, intellectually passionate, and committed to building a campus environment anchored in mutual respect, understanding, and care. The NYUAD undergraduate student body has garnered an impressive record of scholarships, graduate-school admissions, and other global honors. Graduate education is an area of growth for the University; the current graduate student population of over 100 students is expected to expand in the next decade as doctoral programs are developed.</p><br><br>
<p><strong>Working for NYUAD</strong></p><br><br>
<p>At NYUAD, we recognize that Abu Dhabi is more than where you work; it’s your home. In order for research staff to thrive, we offer a comprehensive benefits package. This starts with a generous relocation allowance; educational assistance for your dependents; access to health and wellness services; and more. NYUAD is committed to research staff success throughout the academic trajectory, providing support for ambitious and world-class research projects and innovative, interactive teaching approaches. Support for dual-career families is a priority.</p><br><br>
<p>Visit our website for more information on benefits for you and your dependents.</p><br><br>
<p>NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to the excellence and vibrancy of our academic community.</p><br><br>
<p>Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.</p><br><br>
<p><strong>Join NYU Abu Dhabi, an exceptional place for exceptional people.</strong></p><br><br>
<p>NYUAD values belonging and respect; such principles are fundamental to the university’s commitment to excellence. NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to our vibrant, multidisciplinary research and teaching community. Multidisciplinary research and exceptional teaching in a global campus community are hallmarks of the University’s mission.</p><br><br>
<p>@WorkAtNYUAD</p><br><br><br> </div>
The Center for Interdisciplinary Data Science and AI (CIDSAI) at NYU Abu Dhabi is a cross‑disciplinary hub where mathematicians, computer scientists, engineers, and social scientists join forces to push the boundaries of data‑driven discovery. Our mission is two‑fold: to advance fundamental theory in probability and machine learning, and to translate those breakthroughs into high‑impact tools that serve the UAE, the wider Arab world, and global society.<br><br>We are seeking a Junior Research Scientist to join the team to work under the theme of Computational & Interactive Health under the supervision of Dr. Farah Shamout & Dr. Hanan Salam and in close collaboration with Prof. Nizar Habash. The researcher is expected to have strong machine learning & AI skills and exemplary passion and motivation to pursue multidisciplinary research at the intersection of computing and healthcare. The project has three main objectives: (a) developing robust computational methods for decision-making in health based on clinical use cases of interest, (b) building a tailored health-focused Arabic knowledge interactive language model through the development of benchmark datasets, evaluation frameworks, and specialized LLMs and AI agents, and finally (c) designing specialized interactive multimodal multi-lingual natural interfaces.<br><br>Qualifications<br><br>A master's degree in less than 5 years of research experince in the relevant field or a bachelors degree with any level of experince. Support the research supervisors and team in developing and implementing the research agenda. Conduct high-quality and innovative research primarily focused on Computational & Interactive Health. Generate new high-impact ideas based on gaps and limitations of the state-of-the-art (SOTA). Publish research findings in high-impact journals and conferences. Communicate and present research findings at local and international academic gatherings. Create, maintain, and document high-quality research code for reproducibility. Maintain good practice in managing and accessing sensitive medical datasets. Collaborate with other scientists within the NYU Global Network and in Abu Dhabi.<br><br>For Consideration, Applicants Need To Submit In PDF Format<br><br>Cover letter Curriculum vitae Academic transcript and degree certificate One page summary of research accomplishments and interests At least two letters of reference<br><br>Applications will be accepted on a rolling basis and candidates will be considered until the position is filled. If you have any questions, please email Prof. Farah Shamout at farah.shamout@nyu.edu or Prof. Hanan Salam at hs4461@nyu.edu.<br><br>The appointment will be for one year, with the option to renew further depending on performance. The terms of employment are very competitive and include housing and educational subsidies for children, together with full health insurance and retirement contributions. The UAE does not levy income tax. About NYU Abu Dhabi<br><br>About NYUAD<br><br>https://nyuad.nyu.edu/en/<br><br>NYU Abu Dhabi is the first comprehensive liberal arts and research campus in the Middle East to be operated abroad by a major American research university. Times Higher Education ranks NYU among the top 30 universities in the world, making NYU Abu Dhabi the highest-ranked university in the UAE and MENA region. NYU Abu Dhabi has integrated a highly selective undergraduate curriculum across the disciplines with a world center for advanced research and scholarship. The university enables its students in the sciences, engineering, social sciences, humanities, and arts to succeed in an increasingly interdependent world and advance cooperation and progress on humanity’s shared challenges. NYU Abu Dhabi’s high-achieving students have come from over 120 countries and speak over 100 languages. Together, NYU's campuses in New York, Abu Dhabi, and Shanghai form the backbone of a unique global university, giving faculty and students opportunities to experience varied learning environments and immersion in other cultures at one or more of the numerous study-abroad sites NYU maintains on six continents.<br><br>NYUAD is committed to upholding a culture of non-discrimination, anti-harassment, dignity, and mutual respect; providing equal access and opportunity; and fostering academic excellence in learning, research, and teaching.<br><br>Students are drawn from among the world’s best. They are bright, intellectually passionate, and committed to building a campus environment anchored in mutual respect, understanding, and care. The NYUAD undergraduate student body has garnered an impressive record of scholarships, graduate-school admissions, and other global honors. Graduate education is an area of growth for the University; the current graduate student population of over 100 students is expected to expand in the next decade as doctoral programs are developed.<br><br>Working for NYUAD<br><br>At NYUAD, we recognize that Abu Dhabi is more than where you work; it’s your home. In order for research staff to thrive, we offer a comprehensive benefits package. This starts with a generous relocation allowance; educational assistance for your dependents; access to health and wellness services; and more. NYUAD is committed to research staff success throughout the academic trajectory, providing support for ambitious and world-class research projects and innovative, interactive teaching approaches. Support for dual-career families is a priority.<br><br>Visit our website for more information on benefits for you and your dependents.<br><br>NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to the excellence and vibrancy of our academic community.<br><br>Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.<br><br>Join NYU Abu Dhabi, an exceptional place for exceptional people.<br><br>NYUAD values belonging and respect; such principles are fundamental to the university’s commitment to excellence. NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to our vibrant, multidisciplinary research and teaching community. Multidisciplinary research and exceptional teaching in a global campus community are hallmarks of the University’s mission.<br><br>@WorkAtNYUAD<br><br>Equal Employment Opportunity Statement<br><br>For people in the EU, click here for information on your privacy rights under GDPR: www.nyu.edu/it/gdpr<br><br>NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply for vacant positions at all levels.<br><br>Sustainability Statement <br><br>NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/sustainability
Additional Information<br><br>Job Number 26078933<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates, 11788VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Leading Guest Services Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures recognition of employees is taking place across areas of responsibility. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Celebrates successes and publicly recognizes the contributions of team members.<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Understands the impact of Front Office operations on the Rooms area and overall property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals.<br><br>Managing Projects and Policies<br><br> Ensures compliance with all Front Office policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations. Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. Strives to improve service performance. Empowers employees to provide excellent customer service. Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Responds to and handles guest problems and complaints. Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br>Managing and Conducting Human Resource Activities<br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Establishes challenging, realistic and obtainable goals to guide operation and performance. Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures employees are treated fairly and equitably. Manages employee progressive discipline procedures for Front Office Staff. Administers the performance appraisal process for direct report managers. Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.<br><br>But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.<br><br>We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.