branch manager Jobs in UAE
4278 Jobs Found
General Description<br><br>This role is responsible for providing proactive technical and estimation support for all project requirements and submittals during tendering as well as project execution phase. The role spans mechanical (fluid dynamics) and electrical (genset) systems, with a strong focus on cost estimation for rental framework and maintenance contracts. It will also address documentation requirements of a technical nature by working closely with the sales and operations team.<br><br>1.1. Key Accountabilities / Responsibilities<br><br>Technical Support<br><br> Review opportunity information, specifications, drawings, and other applicable details to determine requirements for design of system. Perform all necessary calculations and analysis, interpretation of data, pressure drop and flow analysis, and generator set sizing and electrical load calculations, etc., as required. Responsible for preparation of project-specific method statements in line with scope of works, commercial & technical proposals that comply with client and regional specifications, standards and guidelines. Responsible for the preparation of project drawings (Working plans to details) complying with project design, specifications and guidelines, as follows (knowledge of geographical coordinate systems is preferred): System layout and details System cross sections Electrical and hydraulic layout Construction drawings Discharge layouts for NOC applications Assist the bid process by identification of scope of works and generation of BOQ measurement items from Client drawings and design concepts. Responsible for the compilation of cost estimates in line with engineering parameters, bill of quantity and specific client requirements, including schedule-of-rates pricing for framework agreements and annual maintenance contracts. Assist in evaluating bids and in acknowledging or declining them in line with company philosophy and strategy. Keep abreast with industry standards, client-specific requirements and recent product developments, and ensure the technical solution and support provided is in line with the changes and complements any enhancements while fulfilling the business needs. Investigate and recommend alternative methods to meet technical requirements in a cost-effective manner. Formulate comprehensive studies to bring about changes that will minimize overall project costs, increase efficiencies and increase revenue for the technical solutions provided. Coordinate simultaneous projects and manage efficient documentation control procedures. Proactively update stakeholders on current technical support status, task progression, issues and potential delays. Be fully familiar and conversant with department and company policies, procedures and processes, ensuring all work and actions undertaken are in full compliance at all times. Carry out site visits alongside the applicable Project Engineer and Operations Supervisor where required. Generate, and/or direct the draftsman to produce, ad hoc Auto CAD drawings. Coordinate as required with internal groups including purchasing, logistics, sales, operations, warehouse and accounting personnel.<br><br>Cross Functional Support/Training<br><br> Work closely with internal project stakeholders assigned to identify and resolve any project risks associated with technical solutions, contracts, documentation & execution. Identify & address problems and opportunities; escalate those that are appropriate to the Line Manager, and facilitate discussion & deliberation. Provide marketing support, prepare prequalification documentation and customised datasheets.<br><br>1.2. Qualification Requirements<br><br> Degree in Mechanical Engineering or equivalent from an internationally recognized University. Minimum 5 years' experience in an estimation or technical support role, including framework and maintenance contract tendering. GCC experience is essential, with demonstrable exposure to UAE client specifications, authority requirements and regional supply-chain pricing. Proficient in Mechanical Fluid Dynamics, Pump Applications and Selection. Working knowledge of electrical genset systems, including sizing, load calculations and associated ancillaries. Strong estimation arithmetic and logical reasoning skills, with demonstrable accuracy in quantity take-off, rate build-up and cost modelling. Proficient in Auto CAD, Microsoft Office suite, particularly MS Excel. Effective communication skills, including verbal, written and presentation skills. Demonstrable track record of managing multiple tender proposals simultaneously. Experience estimating and administering framework agreements and maintenance contracts (schedule of rates, call-off pricing, annual price escalation) is strongly preferred. Proven ability to work effectively both independently and in a team-based environment. Demonstrated willingness to be flexible and adaptable to changing priorities. Strong multi-tasking and organisational skills. Keen analytical, organisational and problem-solving skills, which enable sound decision-making. Excellent team skills with an ability to communicate and work effectively across a variety of internal and external stakeholders.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26130490<br><br><strong>Job Category</strong> Engineering & Facilities<br><br><strong>Location</strong> Sheikh Zayed Road, Business Bay, Dubai 121000, United Arab EmiratesVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br>Responder y atender las solicitudes de reparaciones de los huéspedes. Comunicarse con los huéspedes/clientes para resolver problemas de mantenimiento con poca o ninguna supervisión. Realizar mantenimiento preventivo en herramientas y equipo, incluyendo limpieza y lubricación. Inspeccionar visualmente las herramientas, el equipo o las máquinas. Transportar equipos (por ej., herramientas, radio). Identificar, localizar y operar todas las válvulas de cierre para el equipo. Llevar un inventario de mantenimiento y solicitar piezas y suministros según sea necesario. Asegurarse de comunicar las actividades y problemas de cada día a los empleados de los otros turnos usando programas y normas de comunicación apropiados. Demostrar aptitud avanzada para leer planos básicos y diagramas eléctricos relacionados con plomería y sistemas de calefacción, ventilación y acondicionamiento de aire (HVAC por sus siglas en inglés). Demostrar aptitud superior al promedio en operaciones de ingeniería y aptitud sólida para mecánica general. Demostrar buena aptitud en por lo menos tres de las siguientes categorías, aptitud superior al promedio en dos o más de las siguientes categorías y aptitud básica en el resto de categorías: acondicionamiento de aire y refrigeración, electricidad, mecánica, plomería, sistemas y controles neumáticos/electrónicos, carpintería y acabado, equipo de cocina, vehículos, ahorro de energía y manejo general del edificio. Demostrar un sólido conocimiento y habilidad en el uso seguro de herramientas manuales y automáticas y otros materiales requeridos para realizar tareas de reparación y mantenimiento. Realizar con seguridad reparaciones altamente complejas de la propiedad física, sistema eléctrico, equipo de plomería y mecánico, acondicionadores de aire, sistemas de refrigeración y calentadores de piscinas, asegurándose de que todos los métodos, materiales y prácticas cumplan con las normas de la compañía y los códigos locales y nacionales, con poca o ninguna supervisión. Diagnosticar averías y realizar reparaciones básicas en todo tipo de equipos (por ej. reemplazo de bombas y motores), plomería (por ej., desatascar inodoros y desagües), componentes eléctricos incluyendo lámparas, elementos cosméticos, cables prolongadores, aspiradoras, dispositivos de internet, reemplazar interruptores y tomas de corriente y otros artículos de los cuartos de huéspedes. Demostrar un conocimiento avanzado de todos los programas informáticos de ingeniería relacionados con mantenimiento preventivo, gestión de energía y otros sistemas, incluyendo dispositivos que se interrelacionan con dichos programas. Demostrar aptitud avanzada para diagnosticar averías de los sistemas mecánicos, eléctricos y de plomería (MEP por sus siglas en inglés). Demostrar aptitud para entrenar y guiar a otros ingenieros según sea necesario. Demostrar aptitud para hacer el trabajo de Ingeniero de Guardia, incluyendo lecturas y rondas.<br><br>Cumplir con todas las políticas y procedimientos de seguridad de la compañía; informar sobre problemas de mantenimiento, peligros para la seguridad, accidentes o lesiones, completar la capacitación y certificaciones sobre seguridad, y almacenar apropiadamente los materiales inflamables. Asegurarse de que tanto su uniforme como su aspecto personal sea pulcro y profesional, mantener la privacidad de la información de la propiedad y proteger los bienes de la compañía. Acoger y reconocer a todos los huéspedes de acuerdo con las normas de la compañía, anticiparse a las necesidades de servicio de los huéspedes y atenderlas, asistir a las personas con discapacidades y dar gracias a los huéspedes con un aprecio genuino. Asegurar el cumplimiento de las expectativas y los estándares de calidad. Cultivar y mantener relaciones laborales positivas con los demás y apoyar al equipo para alcanzar los objetivos comunes y escuchar y responder apropiadamente a los problemas de otros empleados. Hablar con otras personas usando un lenguaje claro y profesional. Mover, levantar, transportar, empujar, arrastrar y colocar sin ayuda objetos que pesen 50 libras (4,5 Kg) o menos, así como levantar pesos mayores o realizar tareas que impliquen movimiento sin ayuda Subir y bajar escaleras, rampas de servicio o escaleras de mano. Alcanzar por encima de la cabeza y debajo de la rodillas, incluso agacharse, girar la cintura, arrastrar e inclinarse. Introducir y localizar información relacionada con el trabajo usando computadoras. Ejecutar otras tareas de trabajo razonables solicitadas.<br><br>APTITUDES DESEABLES<br><br>Educación:Se prefiere título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General<br><br>(General Educational Development, GED) o título de formación vocacional o técnica.<br><br>Experiencia laboral afín:Amplia experiencia y formación en mantenimiento general, electricidad o refrigeración; inventario y solicitud de piezas;<br><br>preparación de superficies exteriores e interiores y pintura.<br><br>Al menos 2 años de experiencia en ingeniería/mantenimiento de hoteles.<br><br>Experiencia como supervisor:No se requiere experiencia como supervisor.<br><br>APTITUDES OBLIGATORIAS<br><br>Licencia o certificación:Carnet de conducir válido<br><br>Certificación universal en clorofluorocarburos (CFC).<br><br>Debe cumplir los requisitos estatales y federales relativos a la certificación o licencia.<br><br><em>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br></em>Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitrión de Marriott Hotels, nos ayudarás a mantener la promesa de “Una experiencia hotelera maravillosa, siempre” con un servicio cuidado y sincero, que se adelanta a las necesidades de los huéspedes, para así mejorar este legado vivo. Con un nombre que es sinónimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. <strong>Estarás</strong> donde puedes llevar a cabo tu mejor trabajo, <strong>comenzarás</strong> a cumplir tu propósito, <strong>formarás parte</strong> de un increíble equipo mundial y <strong>te convertirás</strong> en tu mejor versión.<br><br>JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de más de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tú eres feliz, los huéspedes también lo serán. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formarás parte de una comunidad y disfrutarás de verdadera camaradería con un grupo de colegas muy variado. JW crea oportunidades de capacitación, desarrollo, reconocimiento y, lo más importante, un lugar donde puedes seguir tu pasión en un ambiente de lujo enfocado en el bienestar holístico. El trato excepcional a los huéspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment™. Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. <strong>Estarás</strong> donde puedes llevar a cabo tu mejor trabajo, <strong>comenzarás</strong> a cumplir tu propósito, <strong>formarás parte</strong> de un increíble equipo mundial y<strong> te convertirás</strong> en tu mejor versión.
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<span>START YOUR JOURNEY WITH US<br>Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past?<br>Welcome to Al Maha, a Luxury Collection Desert Resort & Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.<br>Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself.<br>Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.<br>Our story is one of heritage, passion, and belonging, and now, it could be yours too.<br>Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.<br>LOVE WHAT YOU DO EVEN MORE<br>At Marriott, we believe exceptional guest experiences begin with how we treat our associates.<br>At Al Maha, you’ll become part of a close-knit family that values passion, purpose, and pride in what we do.<br>We’re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:<br>A career with limitless horizons, from the golden dunes of Al Maha to over <br>8,000 Marriott hotels worldwide<br>, where new opportunities await.<br>Professional growth and mentorship<br>guided by some of the region’s most accomplished hoteliers.<br>Competitive salary and benefits<br>, including on-property accommodation and full-board meals.<br>Exclusive Marriott privileges<br>, discounted stays and dining, plus special rates for friends and family.<br>Comprehensive medical and life insurance coverage.<br>All the tools, resources, and support<br>you need to excel every day.<br>OUR EXPECTATIONS FROM THE ROLE:<br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the F&B Support Expert provides the support that make transactions feel like part of the experience. <br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for F&B Support Experts – to get it right for our guests and our business each and every time.<br>CRITICAL COMPETENCIES<br>Interpersonal Skills<br>Team Work<br>Interpersonal Skills<br>Communications<br>Communication<br>Listening<br>English Language Proficiency<br>Personal Attributes<br>Dependability<br>Positive Demeanor<br>Integrity<br>Safety Orientation<br>Stress Tolerance<br>Adaptability/Flexibility<br>Organization<br>Multi-Tasking<br>Personal Attributes <br>Information Retention<br>PREFERRED QUALIFICATIONS<br>Education<br>Higher Education, Diploma or equivalent<br>Related Work Experience<br>No related work experience is required; previous experience in a food and beverage environment preferred<br>Supervisory Experience<br>No supervisory experience is required<br>CRITICAL TASKS<br>Guest Relations<br>Address guests' service needs in a professional, positive, and timely manner.<br>Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.<br>Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.<br>Thank guests with genuine appreciation and provide a fond farewell.<br>General Food and Beverage Services<br>Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area throughout the day, practicing clean-as-you-go procedures.<br>Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.<br>Pick-up trays and clean tables as needed to ensure a clean dining area.<br>Prepare ingredients for cooking, including portioning, chopping, and storing food.<br>Inspect the cleanliness and presentation all china, glass, and silver prior to use.<br>Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.<br>Opening/Closing<br>Complete scheduled inventories (e.g., opening inventory) of supplies, food, and liquor to check stock and requisition necessary supplies.<br>Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.<br>Communication<br>Speak to guests and co-workers using clear, appropriate and professional language.<br>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.<br>Working with Others<br>Support all co-workers and treat them with dignity and respect.<br>Develop and maintain positive and productive working relationships with other employees and departments.<br>Partner with and assist others to promote an environment of teamwork and achieve common goals.<br>Quality Assurance/Quality Improvement<br>Comply with quality assurance expectations and standards.<br>Safety and Security<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.<br>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.<br>Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.<br>Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.<br>Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).<br>Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.<br>Complete appropriate safety training and certifications to perform work tasks.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law<br>.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>JOB SUMMARY<br>Responsible for the daily operations of Banquet. Position assists with menu planning, maintains sanitation standards, assists servers and hosts on the floor during peak meal periods and supervises banquet, where applicable. Responsibilities include ensuring guest and associate satisfaction while maintaining the operating budget. Accountable to ensure standards and legal obligations are followed.<br>CANDIDATE PROFILE<br>Experience:<br>Minimum of 2-year experience of a similar position within a five star hotel<br>Education or Certification <br>High school diploma or GED; 4 years’ experience in the food and beverage, Banquet, or related professional area.<br>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years’ experience in the food and beverage, Banquet, or related professional area.<br>CORE WORK ACTIVITIES<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Interacts with guests to obtain feedback on product quality and service levels.<br>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Ensures all associates have proper supplies, equipment and uniforms.<br>Empowers associates to provide excellent customer service within guidelines.<br>Handles associate questions and concerns.<br>Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>Monitors associates to ensure performance expectations are met.<br>Provides feedback to associates based on observation of service behaviours.<br>Strives to improve service performance.<br>Sets a positive example for guest relations.<br>Assists in the review of comment cards and guest satisfaction results with associates.<br>Supervises daily shift operations.<br>Supervises Banquets and all related areas in the absence of the Banquet Manager.<br>Communicates to Chef and Banquet Manager any issues regarding food quality and service levels.<br>Meets and greets guests.<br>Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Monitors alcohol beverage service in compliance with local laws.<br>Manages to achieve or exceed budgeted goals.<br>Supervises on-going training initiatives.<br>Performs all duties of restaurant associates and related departments as necessary.<br>Opens and closes restaurant shifts.<br>Uses all available on the job training tools for associates.<br>Communicates performance expectations in accordance with job descriptions for each position.<br>Coaches and counsels associates regarding performance on an on-going basis.<br>This list is meant to be representative of the common responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, it is not exhaustive. Management reserves the right to revise this job description or to require that other or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs, or technological developments).<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>JOB SUMMARY<br>Responsible for the daily operations of Banquet. Position assists with menu planning, maintains sanitation standards, assists servers and hosts on the floor during peak meal periods and supervises banquet, where applicable. Responsibilities include ensuring guest and associate satisfaction while maintaining the operating budget. Accountable to ensure standards and legal obligations are followed.<br>CANDIDATE PROFILE<br>Experience:<br>Minimum of 2-year experience of a similar position within a five star hotel<br>Education or Certification <br>High school diploma or GED; 4 years’ experience in the food and beverage, Banquet, or related professional area.<br>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years’ experience in the food and beverage, Banquet, or related professional area.<br>CORE WORK ACTIVITIES<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Interacts with guests to obtain feedback on product quality and service levels.<br>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Ensures all associates have proper supplies, equipment and uniforms.<br>Empowers associates to provide excellent customer service within guidelines.<br>Handles associate questions and concerns.<br>Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>Monitors associates to ensure performance expectations are met.<br>Provides feedback to associates based on observation of service behaviours.<br>Strives to improve service performance.<br>Sets a positive example for guest relations.<br>Assists in the review of comment cards and guest satisfaction results with associates.<br>Supervises daily shift operations.<br>Supervises Banquets and all related areas in the absence of the Banquet Manager.<br>Communicates to Chef and Banquet Manager any issues regarding food quality and service levels.<br>Meets and greets guests.<br>Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Monitors alcohol beverage service in compliance with local laws.<br>Manages to achieve or exceed budgeted goals.<br>Supervises on-going training initiatives.<br>Performs all duties of restaurant associates and related departments as necessary.<br>Opens and closes restaurant shifts.<br>Uses all available on the job training tools for associates.<br>Communicates performance expectations in accordance with job descriptions for each position.<br>Coaches and counsels associates regarding performance on an on-going basis.<br>This list is meant to be representative of the common responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, it is not exhaustive. Management reserves the right to revise this job description or to require that other or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs, or technological developments).<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span>START YOUR JOURNEY WITH US<br>Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past?<br>Welcome to Al Maha, a Luxury Collection Desert Resort & Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.<br>Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself.<br>Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.<br>Our story is one of heritage, passion, and belonging, and now, it could be yours too.<br>Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.<br>LOVE WHAT YOU DO EVEN MORE<br>At Marriott, we believe exceptional guest experiences begin with how we treat our associates.<br>At Al Maha, you’ll become part of a close-knit family that values passion, purpose, and pride in what we do.<br>We’re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:<br>A career with limitless horizons, from the golden dunes of Al Maha to over <br>8,000 Marriott hotels worldwide<br>, where new opportunities await.<br>Professional growth and mentorship<br>guided by some of the region’s most accomplished hoteliers.<br>Competitive salary and benefits<br>, including on-property accommodation and full-board meals.<br>Exclusive Marriott privileges<br>, discounted stays and dining, plus special rates for friends and family.<br>Comprehensive medical and life insurance coverage.<br>All the tools, resources, and support<br>you need to excel every day.<br>OUR EXPECTATIONS FROM THE ROLE:<br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the F&B Support Expert provides the support that make transactions feel like part of the experience. <br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for F&B Support Experts – to get it right for our guests and our business each and every time.<br>CRITICAL COMPETENCIES<br>Interpersonal Skills<br>Team Work<br>Interpersonal Skills<br>Communications<br>Communication<br>Listening<br>English Language Proficiency<br>Personal Attributes<br>Dependability<br>Positive Demeanor<br>Integrity<br>Safety Orientation<br>Stress Tolerance<br>Adaptability/Flexibility<br>Organization<br>Multi-Tasking<br>Personal Attributes <br>Information Retention<br>PREFERRED QUALIFICATIONS<br>Education<br>Higher Education, Diploma or equivalent<br>Related Work Experience<br>No related work experience is required; previous experience in a food and beverage environment preferred<br>Supervisory Experience<br>No supervisory experience is required<br>CRITICAL TASKS<br>Guest Relations<br>Address guests' service needs in a professional, positive, and timely manner.<br>Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.<br>Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.<br>Thank guests with genuine appreciation and provide a fond farewell.<br>General Food and Beverage Services<br>Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area throughout the day, practicing clean-as-you-go procedures.<br>Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.<br>Pick-up trays and clean tables as needed to ensure a clean dining area.<br>Prepare ingredients for cooking, including portioning, chopping, and storing food.<br>Inspect the cleanliness and presentation all china, glass, and silver prior to use.<br>Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.<br>Opening/Closing<br>Complete scheduled inventories (e.g., opening inventory) of supplies, food, and liquor to check stock and requisition necessary supplies.<br>Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.<br>Communication<br>Speak to guests and co-workers using clear, appropriate and professional language.<br>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.<br>Working with Others<br>Support all co-workers and treat them with dignity and respect.<br>Develop and maintain positive and productive working relationships with other employees and departments.<br>Partner with and assist others to promote an environment of teamwork and achieve common goals.<br>Quality Assurance/Quality Improvement<br>Comply with quality assurance expectations and standards.<br>Safety and Security<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.<br>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.<br>Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.<br>Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.<br>Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).<br>Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.<br>Complete appropriate safety training and certifications to perform work tasks.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law<br>.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Additional Information<br><br>Job Number 26090289<br><br>Job Category Food and Beverage & Culinary<br><br>Location Al Ain Square, Al Towayya, Al Ain, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Nuestro trabajo no consiste únicamente en servir comida en una mesa para que la disfruten nuestros huéspedes hasta el momento de pedir la cuenta. Además de eso, queremos crear una experiencia que sea memorable y única (dejando a un lado la comida y la bebida). Nuestros Expertos de servicio al huésped toman la iniciativa a la hora de ofrecer toda una serie de servicios orientados a que el huésped disfrute la experiencia. Ya sea cuando ponen las mesas, hablan con cocina, interactúan y sirven a los huéspedes o limpian las áreas de trabajo y de almacenamiento, los Expertos de servicio al huésped consiguen que las transacciones formen parte de la experiencia del huésped.<br><br>Al margen de cuál sea su puesto, hay una serie de cosas fundamentales para el éxito (crear un espacio de trabajo seguro, seguir las directrices y procedimientos de la compañía, mantener los estándares de calidad y asegurarse de que su uniforme, apariencia personal y comunicación sea profesional. Los Expertos de servicio al huésped están siempre en marcha (se ponen de pie, se sientan, andan durante largos ratos, se mueven por superficies con pendiente, que no siempre son uniformes y que a veces resbalan), revisan el menú (lo leen y verifican la información) y se implican en todo tipo de tareas (mover cosas, levantar, llevar, empujar y colocar objetos de menos de 50 libras sin ayuda; deben llegar a lugares altos y agacharse, y deben hacer movimientos que les obligan a doblar las rodillas, girarse, estirar y encorvarse). Es fundamental que los Expertos de servicio al huésped hagan siempre bien esas tareas (y otras tareas razonables que se les solicite) para que los huéspedes estén satisfechos y el hotel funcione.<br><br>APTITUDES DESEABLES<br><br>Educación:Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General<br><br>(General Educational Development, GED).<br><br>Experiencia laboral afín:Menos de 1 año de experiencia laboral afín.<br><br>Experiencia como supervisor:No se requiere experiencia como supervisor.<br><br>Licencia o certificación:Ninguna<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>En Aloft, no somos el típico hotel, pero tampoco somos complicados. Nuestro objetivo es ser la base y el punto de partida para los huéspedes. Tanto si salen a pasear al perro y regresan a tomarse algo como si ponen fin a un día lleno de reuniones con colegas, o bien si están en la ciudad para ver a familiares, amigos o su grupo preferido, ofrecemos un punto de conexión con los demás y con el área circundante con diseño moderno y mucha personalidad. Buscamos a personas confiadas y seguras de sí mismas que no tengan miedo de salirse de lo habitual. Si te emociona la posibilidad de conectar con los demás, Aloft Hotels es ideal para ti. Al unirte a Aloft Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
<h2 class="h5">Job description</h2>
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<span>START YOUR JOURNEY WITH US<br>Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past?<br>Welcome to Al Maha, a Luxury Collection Desert Resort & Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.<br>Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself.<br>Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.<br>Our story is one of heritage, passion, and belonging, and now, it could be yours too.<br>Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.<br>LOVE WHAT YOU DO EVEN MORE<br>At Marriott, we believe exceptional guest experiences begin with how we treat our associates.<br>At Al Maha, you’ll become part of a close-knit family that values passion, purpose, and pride in what we do.<br>We’re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:<br>A career with limitless horizons, from the golden dunes of Al Maha to over <br>8,000 Marriott hotels worldwide<br>, where new opportunities await.<br>Professional growth and mentorship<br>guided by some of the region’s most accomplished hoteliers.<br>Competitive salary and benefits<br>, including on-property accommodation and full-board meals.<br>Exclusive Marriott privileges<br>, discounted stays and dining, plus special rates for friends and family.<br>Comprehensive medical and life insurance coverage.<br>All the tools, resources, and support<br>you need to excel every day.<br>OUR EXPECTATIONS FROM THE ROLE:<br>JOB SUMMARY<br>Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Check quality and quantity of all stock and supplies. Requisition all supplies. Perform bottle-for-bottle liquor restock. Communicate last call at designated closing time. Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Obtain change required for expected business level, and keeping bank secure at all times. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Anticipate and communicate replenishment needs promptly. Ensure staff is working together as a team. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.<br>SCOPE / BUSINESS CONTEXT <br>A Full Time position based at Al Maha Desert Resort and Spa, The Luxury Collection.<br>Number of Direct Reports – 02 <br>Titles of Direct Reports – Team Leader, Restaurant Manager<br>CANDIDATE PROFILE <br>Experience:<br>At least 2 year of related work experience in five star hotel. <br>Skills and Knowledge<br>Team Work<br>Customer Service Orientation<br>Diversity Relations<br>Interpersonal Skills<br>English Language Proficiency<br>Listening<br>Applied Reading<br>Education or Certification<br>High school diploma or equivalent <br>Bartender Certificate<br>SPECIFIC DUTIES <br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>General Food and Beverage Services<br>Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.<br>Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)).<br>Notify management of maintenance repairs issues.<br>Complete scheduled inventories (e.g., opening inventory) of supplies, food, and liquor to check stock and requisition necessary supplies.<br>Assist your and other departments when needed to ensure optimum service to guests.<br>Follow property key policies, including checking out and returning keys to appropriate departments.<br>Assists Management<br>Ensure staff is working together as a team to ensure optimum service to guests.<br>Communicate with guests, other employees, or departments to ensure guest needs are met.<br>Greeting and Seating<br>Thank every guest upon departure and wish them a fond farewell.<br>Closing<br>Secure liquors, beers, wines, coolers, cabinets, and storage areas.<br>Check with captain or supervisor before leaving at end of shift.<br>Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.<br>Complete bottle transfer slips and distribute accurately.<br>Beverage/Coffee Cart<br>Inspect the cleanliness and presentation all china, glass, and silver prior to use.<br>Drain, clean, and fill ice bin.<br>Cash/Bank Handling<br>Follow property control audit standards and cash handling procedures (e.g., blind drops).<br>Process all payment methods in accordance with Accounting procedures and policies.<br>Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.<br>Transport bank to/from assigned workstation, following security procedures.<br>Count bank at end of shift.<br>Steps of Service<br>Check in with guests to ensure satisfaction with each food course and/or beverages.<br>Retrieve alcoholic beverages from bar and serve to guest in accordance with the company standards and local laws.<br>Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures.<br>Wine/Sommelier<br>Answer guest questions or concerns regarding the origin, vintage, and style of various wines.<br>Issue, open, and serve wine/champagne bottles, ensuring guest satisfaction.<br>Bartending<br>Follow all state and local laws for serving alcohol responsibly (e.g., last call times).<br>Document and communicate any incidents/accidents immediately to management and Loss Prevention during shift or event.<br>Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.<br>Maintain cleanliness and condition of bar, bar unit (CO2 lines, soda tanks, soda guns, drain, etc.), tables, and other tools, following all set-up guidelines.<br>Prepare drink orders for guests according to specified recipes using measuring systems.<br>Communicate last call at designated closing time to guests.<br>Check quality and set up designated bar stock and supplies by using checklist.<br>Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time, and ensuring proper authorization for additional payments as required prior to replenishing.<br>Stock and Supplies<br>Check quality and quantity of all stock and supplies using checklist.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law<br>.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
The American University in the Emirates is seeking a highly efficient and professional Student Conduct Officer to join our team. This role is critical to ensuring that all students adhere to the university’s rules and regulations. The Student Conduct Officer will play a key part in maintaining a safe and orderly campus environment by monitoring student behavior, addressing conduct issues, and promoting a culture of respect and accountability.<br><br>Qualifications & Education<br><br>Bachelor’s degree in any field from an accredited university1-3 years of experience in customer service or a related field Experience in Student Conduct or Student Life is preferred.<br><br><br>Skills / Training / Knowledge<br><br>Excellent written and oral communication skills in Arabic and English Ability to work under pressure Ability to tactfully and politely deal with difficult situations Appreciation of cultural diversity<br><br><br>Job Responsibilities<br><br>Enforcement of University policies by monitoring and enforcing compliance with university rules and regulations. Address and resolve student conduct issues, ensuring due process is followed. Document and report incidents of misconduct, ensuring accurate and timely records. Regularly patrol the campus to ensure compliance with conduct policies and provide a visible presence and report violations to the OSL Manager. Work closely with campus security, Student Life Office, and other university departments to promote a safe and respectful campus environment. Prepare detailed reports on conduct cases and maintain comprehensive records. Provide support to students involved in conduct cases, offering guidance on university policies and resources. Perform any other duties requested by the immediate supervisor.<br><br><br>About American University in the Emirates (AUE):<br><br>The American University in the Emirates (AUE) invites applications from well-qualified candidates for a range of faculty and administrative positions. AUE is located in Dubai Intl. Academic City.<br><br>AUE is not just a place of learning but a hub of innovation and growth, where your expertise and aspirations find a welcoming environment.<br><br>At AUE, we believe Nothing is Impossible is the Pathway to Success<br><br>AUE comprises eight dynamic colleges: College of Law, College of Education, College of Design, College of Business Administration, College of Heatlh Science, College of Media and Mass Communication, College of Engineering and Technology and College of Security and Strategic Studies. Each college boasts unique strengths and prestigious accreditations, reflecting our commitment to providing a world-class education.<br><br>The American University in the Emirates is accredited by SACSCOC (the Southern Association of Colleges and Schools Commission on Colleges) to award baccalaureate and master’s degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels<br><br>The American University in the Emirates is officially licensed to operate as a higher education institution and all its programs are accredited by CAA (the Commission for Academic Accreditation), Ministry of Education, United Arab Emirates.<br><br>The College of Business Administration is a proud member of AACSB (The Association to Advance Collegiate Schools of Business), and its degree programs (Bachelor of Business Administration, Master of Business Administration, Master of Sport Management) are accredited by AACSB) as of 2022.<br><br>The Bachelor of Computer Science in the College of Engineering and Technology is accredited by the Computing Accreditation Commission of ABET.<br><br>NASAD (The National Association of Schools of Art and Design) has granted the Bachelor of Science in Fashion Design, Bachelor of Science in Graphic Design, Bachelor of Science in Interior Design, and Bachelor of Science in Animation in the College of Design, the designation of Substantial Equivalency with accredited programs in the United States.
<h2 class="h5">Job description</h2>
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<span>START YOUR JOURNEY WITH US<br>Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past?<br>Welcome to Al Maha, a Luxury Collection Desert Resort & Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.<br>Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself.<br>Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.<br>Our story is one of heritage, passion, and belonging, and now, it could be yours too.<br>Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.<br>LOVE WHAT YOU DO EVEN MORE<br>At Marriott, we believe exceptional guest experiences begin with how we treat our associates.<br>At Al Maha, you’ll become part of a close-knit family that values passion, purpose, and pride in what we do.<br>We’re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:<br>A career with limitless horizons, from the golden dunes of Al Maha to over <br>8,000 Marriott hotels worldwide<br>, where new opportunities await.<br>Professional growth and mentorship<br>guided by some of the region’s most accomplished hoteliers.<br>Competitive salary and benefits<br>, including on-property accommodation and full-board meals.<br>Exclusive Marriott privileges<br>, discounted stays and dining, plus special rates for friends and family.<br>Comprehensive medical and life insurance coverage.<br>All the tools, resources, and support<br>you need to excel every day.<br>OUR EXPECTATIONS FROM THE ROLE:<br>JOB SUMMARY<br>Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Check quality and quantity of all stock and supplies. Requisition all supplies. Perform bottle-for-bottle liquor restock. Communicate last call at designated closing time. Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Obtain change required for expected business level, and keeping bank secure at all times. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Anticipate and communicate replenishment needs promptly. Ensure staff is working together as a team. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.<br>SCOPE / BUSINESS CONTEXT <br>A Full Time position based at Al Maha Desert Resort and Spa, The Luxury Collection.<br>Number of Direct Reports – 02 <br>Titles of Direct Reports – Team Leader, Restaurant Manager<br>CANDIDATE PROFILE <br>Experience:<br>At least 2 year of related work experience in five star hotel. <br>Skills and Knowledge<br>Team Work<br>Customer Service Orientation<br>Diversity Relations<br>Interpersonal Skills<br>English Language Proficiency<br>Listening<br>Applied Reading<br>Education or Certification<br>High school diploma or equivalent <br>Bartender Certificate<br>SPECIFIC DUTIES <br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>General Food and Beverage Services<br>Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.<br>Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)).<br>Notify management of maintenance repairs issues.<br>Complete scheduled inventories (e.g., opening inventory) of supplies, food, and liquor to check stock and requisition necessary supplies.<br>Assist your and other departments when needed to ensure optimum service to guests.<br>Follow property key policies, including checking out and returning keys to appropriate departments.<br>Assists Management<br>Ensure staff is working together as a team to ensure optimum service to guests.<br>Communicate with guests, other employees, or departments to ensure guest needs are met.<br>Greeting and Seating<br>Thank every guest upon departure and wish them a fond farewell.<br>Closing<br>Secure liquors, beers, wines, coolers, cabinets, and storage areas.<br>Check with captain or supervisor before leaving at end of shift.<br>Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.<br>Complete bottle transfer slips and distribute accurately.<br>Beverage/Coffee Cart<br>Inspect the cleanliness and presentation all china, glass, and silver prior to use.<br>Drain, clean, and fill ice bin.<br>Cash/Bank Handling<br>Follow property control audit standards and cash handling procedures (e.g., blind drops).<br>Process all payment methods in accordance with Accounting procedures and policies.<br>Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.<br>Transport bank to/from assigned workstation, following security procedures.<br>Count bank at end of shift.<br>Steps of Service<br>Check in with guests to ensure satisfaction with each food course and/or beverages.<br>Retrieve alcoholic beverages from bar and serve to guest in accordance with the company standards and local laws.<br>Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures.<br>Wine/Sommelier<br>Answer guest questions or concerns regarding the origin, vintage, and style of various wines.<br>Issue, open, and serve wine/champagne bottles, ensuring guest satisfaction.<br>Bartending<br>Follow all state and local laws for serving alcohol responsibly (e.g., last call times).<br>Document and communicate any incidents/accidents immediately to management and Loss Prevention during shift or event.<br>Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.<br>Maintain cleanliness and condition of bar, bar unit (CO2 lines, soda tanks, soda guns, drain, etc.), tables, and other tools, following all set-up guidelines.<br>Prepare drink orders for guests according to specified recipes using measuring systems.<br>Communicate last call at designated closing time to guests.<br>Check quality and set up designated bar stock and supplies by using checklist.<br>Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time, and ensuring proper authorization for additional payments as required prior to replenishing.<br>Stock and Supplies<br>Check quality and quantity of all stock and supplies using checklist.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law<br>.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Your team and working environment:</strong></p><br><p>Make the most of now. If there is something, we are very proud of at Grand Plaza Mövenpick Media City is our story. We see ourselves as a place where people can best realize opportunity, because sometimes all you need to do is the ordinary in an extraordinary way. “What if” are two words with endless possibilities and we want to turn your wishes and ideas into moments – moments that are uncomplicated, personal and human.</p><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><p>We are seeking a detail-oriented and efficient AC & Refrigeration Technician to join our team in Dubai, United Arab Emirates. In this role, you will be responsible for the installation, maintenance, and repair of air conditioning and refrigeration systems across our commercial and residential properties. You will work independently and collaboratively to ensure all systems operate at peak performance while maintaining the highest standards of safety and quality.</p><br><ul><li>Demonstrate the ability to multitask and prioritize multiple maintenance requests, breakdowns, and operational requirements effectively.</li><li>Install, maintain, and repair air conditioning and refrigeration systems in accordance with manufacturer specifications and local regulations.</li><li>Perform routine preventive maintenance on HVAC and refrigeration equipment to ensure optimal efficiency, reliability, and equipment longevity.</li><li>Conduct pressure testing, leak detection, and refrigerant recovery procedures in accordance with UAE environmental requirements and applicable industry standards.</li><li>Respond promptly to emergency breakdowns and service calls and provide timely solutions to minimize equipment downtime and operational disruption.</li><li>Monitor HVAC, refrigeration, and other engineering equipment during shifts and report any abnormalities or potential issues to the Engineering Supervisor.</li><li>Carry out daily engineering inspections and ensure all equipment and systems are operating safely and efficiently.</li><li>Able to work independently during assigned shifts and take full responsibility for shift-related engineering activities.</li><li>Perform shift technician duties, including monitoring equipment, responding to guest and operational requirements, and ensuring smooth engineering operations throughout the shift</li><li>Document all service work, repairs, preventive maintenance, readings, and other maintenance activities clearly and accurately.</li><li>Maintain a safe working environment by following all hotel safety procedures, permit-to-work requirements, and applicable health and safety regulations.</li><li>Collaborate with team members, supervisors, and other departments to complete complex installations, repairs, and maintenance activities.</li><li>Support other engineering disciplines when required and assist the team in resolving operational and maintenance issues.</li><li>Maintain good housekeeping in workshops, plant rooms, and work areas and ensure tools and equipment are properly maintained and stored.</li><li>Stay current with industry best practices, new technologies, and developments in HVAC and refrigeration systems.</li><li>Demonstrate good communication, teamwork, problem-solving, and time-management skills while carrying out shift responsibilities.</li><li>Ensure proper handover of ongoing issues, completed works, equipment status, and pending maintenance activities to the incoming shift.</li></ul><br>Qualifications<br><br><ul><li>ITI (2 years) in HVAC & Refrigeration or Diploma ( 3 years) in HVAC & Refrigeration (required)</li><li>Proficiency with diagnostic tools including manifold gauges, multimeters, and refrigerant recovery equipment</li><li>Strong knowledge of refrigeration cycles, electrical systems, and mechanical components</li><li>Ability to read and interpret technical schematics and system documentation</li><li>Excellent problem-solving skills and analytical thinking</li><li>Strong attention to detail and organizational abilities</li><li>Valid driver's license and ability to travel to multiple job sites</li><li>Knowledge of UAE regulations and standards for HVAC and refrigeration work (preferred)</li><li>Experience with commercial refrigeration systems (preferred)</li><li>Additional trade certifications in HVAC or refrigeration (preferred)</li><li>Ability to work independently and as part of a team in a fast-paced environment</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted Accor rates worldwide</li><li>Learning programs through our academies</li><li>Opportunity to develop your talent and grow within your property and across the world</li></ul> </div>
Additional Information<br><br>Job Number 26106499<br><br>Job Category Food and Beverage & Culinary<br><br>Location Al Wathba South, Abu Dhabi, United Arab Emirates, United Arab Emirates, 56620VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Preparar comidas especiales o reemplazar productos. Regular la temperatura de los hornos, las parrillas y los asadores. Retirar los alimentos del congelador para descongelarlos en el refrigerador. Asegurarse de que las porciones, la distribución y el aderezo de la comida sean las adecuadas. Llevar registros de los alimentos. Controlar la calidad y la cantidad de la comida que se prepara. Comunicar cualquier asistencia necesaria durante los períodos en los que hay más trabajo. Informar al jefe de cocina el exceso de productos alimentarios para usar en los especiales del día. Informar al personal del servicio de Alimentos y Bebidas sobre los productos rechazados y los platos especiales disponibles en el menú. Asegurar la calidad de los productos alimentarios. Preparar y cocinar la comida de acuerdo con las recetas, los estándares de calidad, los estándares de presentación y la lista de control para la preparación de los alimentos. Preparar platos fríos. Asistir a la gerencia en la contratación, capacitación, programación, evaluación, asesoramiento, disciplina, motivación y entrenamiento de los empleados; servir como ejemplo. Cumplir con todas las políticas y los procedimientos de seguridad y de la compañía; informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras; y realizar capacitaciones y obtener certificaciones de seguridad. Asegurarse de que el uniforme y la apariencia personal sean pulcros y profesionales, mantener la confidencialidad de la información patentada y proteger los bienes de la compañía. Anticiparse a las necesidades de servicio de los huéspedes y atenderlas. Hablar con los demás utilizando un lenguaje claro y profesional. Cultivar y mantener relaciones laborales positivas con los demás; apoyar al equipo para alcanzar los objetivos comunes; escuchar y responder de manera apropiada las inquietudes de los demás empleados. Asegurar el cumplimiento de las expectativas y los estándares de calidad. Estar de pie, tomar asiento o caminar durante un período prolongado de tiempo. Estirarse por encima de la cabeza y debajo de la rodillas, incluso agacharse, retorcerse, torcerse y encorvarse. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 25 libras o menos. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.<br><br>APTITUDES DESEABLES<br><br>Educación: Título expedido por una escuela técnica, de oficios o vocacional.<br><br>Experiencia laboral afín:Al menos 3 años de experiencia laboral afín.<br><br>Experiencia como supervisor:No se requiere experiencia como supervisor.<br><br>Licencia o certificación:Ninguna<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>The Luxury Collection Hotels & Resorts, con más de 120 hoteles en más de 35 países, ofrece experiencias auténticas que evocan recuerdos perdurables y preciados. Nuestros más de 100 años de experiencia, que comenzaron en 1906 bajo la marca italiana CIGA (una colección de los hoteles más famosos e icónicos de Europa), sirven como una base sólida a medida que evolucionamos para superar las expectativas de los viajeros de lujo.<br><br>Desde palacios legendarios y retiros remotos hasta clásicos modernos atemporales, cada hotel y resort de lujo es una expresión única y apreciada de su ubicación: un portal a los encantos y tesoros culturales del destino. Si aprecias la narración evocadora, sientes interés y pasión por el patrimonio de este destino y el deseo de brindar una hospitalidad genuina y personalizada que se anticipe a las necesidades de los huéspedes, te invitamos a nuestro viaje. Al unirte a The Luxury Collection, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
<h2 class="h5">Job description</h2>
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<span></span><p><strong><span>JOB PURPOSE</span></strong></p><br>
<p><br>The jobholder is responsible for supervising, coordinating, and leading mechanical <br>maintenance activities to ensure safe and timely execution, aligning with Borouge's safety and <br>quality standards. <br>This role includes leading the supervision, coordination, and administration of mechanical <br>maintenance technicians to ensure safe and timely execution of tasks, conducting equipment <br>troubleshooting, supervising installation, repair, and maintenance jobs across all plants, <br>monitoring work execution and quality, ensuring compliance with safety and quality standards, <br>and collaborating with various departments to optimize resource use and maintain operational <br>efficiency. </p><br>
<p><br><strong><span>KEY ACCOUNTABILITIES</span></strong></p><br>
<p><br>Work Supervision & Coordination<br>• Supervise, coordinate, troubleshoot, lead, and administrate the mechanical <br>maintenance technicians to ensure safe and timely execution of tasks, aligning with <br>Borouge's safety and quality standards. <br>• Conduct equipment troubleshooting and decide on corrective actions to ensure proper <br>maintenance and minimize downtime. <br>• Supervise installation, repairing, and maintenance jobs across all plants to ensure <br>operational efficiency. <br>• Monitor work execution, checking quality and progress to ensure timely completion. <br>• Monitor and inspect maintenance contractors' work to ensure compliance with terms <br>and parameters. <br>• Ensure quality procedures, vendor instructions, and HSE requirements are followed to <br>maintain safety and quality standards. <br>Equipment & Safety Management<br>• Inspect completed jobs for conformity to statutory and company standards to ensure <br>compliance. <br>• Regularly inspect workshops and workplaces for good housekeeping and organization. <br>• Review tools distributed to the team to ensure availability and proper usage. <br>• Ensure team members have proper PPEs and adhere to HSE rules to maintain safety. <br>• Perform regular toolbox talks to communicate valuable information to the team. <br>• Discuss daily maintenance and start-up schedules with planners and operation teams <br>to optimize resource use. <br>Maintenance Execution<br>• Ensure execution of scheduled pre-commissioning, commissioning, and start-up <br>maintenance activities to maintain equipment reliability. <br>• Coordinate and provide technical support to shift personnel for job requirements. <br>• Provide day-to-day instructions for safe job execution to ensure adherence to safety <br>protocols. <br>• Supervise mechanical maintenance jobs to minimize failures and ensure equipment <br>reliability. <br>• Perform visual, close, and detailed inspections of installed mechanical equipment to <br>ensure proper functioning. <br>• Observe and approve functional tests and equipment run tests to verify operational <br>readiness. <br>HSE Compliance<br>• Participate in safety audits and area walk-downs to ensure compliance with safety <br>standards. <br>• Review and approve procurement of required spare parts based on equipment criticality <br>analyses to ensure availability. <br>• Receive and physically inspect delivered spare parts to verify quality. <br>• Complete detailed technical feedback in SAP for future failure analysis to improve <br>maintenance processes. <br>• Verify that required PM plans for equipment maintenance are executed as per <br>procedures to maintain equipment reliability. <br>• Maintain equipment files with relevant records to ensure proper documentation. <br>Collaboration and Communication<br>• Attend interface meetings with project teams and custodian departments to facilitate <br>issue resolution. <br>• Participate in the development and review of work instructions and checklists to ensure <br>effective maintenance execution. <br>• Ensure mechanical equipment and systems can be operated safely and in compliance <br>with regulations. <br>• Conduct task risk assessments to maintain safety at work locations. <br>• Coordinate with different departments to ensure timely completion of maintenance <br>jobs. <br>• Maintain records of work performed and provide inputs for monthly reports to ensure <br>proper documentation. <br>Resource & Performance Management<br>• Perform time entry approval for technicians to ensure accurate timekeeping. <br>• Ensure work orders are properly confirmed, and failure codes are recorded in SAP to <br>maintain accurate records. <br>• Coordinate annual leave plans to ensure even workforce distribution and minimum <br>availability. <br>• Contribute to the evaluation of contractor technicians and follow up on their <br>performance to ensure quality. <br>• Determine training needs for team members and ensure adequate on-the-job training <br>for skill development. <br>• Initiate failure reports and support engineers in root cause analysis to improve <br>maintenance processes. <br>Borouge Corporate Responsibilities<br>• Understand and keep abreast about Borouge’s vision, mission, main strategies, and <br>objectives, and communicate the same among the respective team, and ensure that the <br>team live and exercise Borouge’s values with all colleagues and stakeholders. <br>• To keep abreast and knowledgeable about his / her role contribution towards the areas <br>of Health, Safety & Environment (HSE), Sustainability, Energy Management, Ethics & <br>Regulations, and Quality Management and its respective policies, frameworks, procedures, <br>and objectives. <br>• Comply, support, and enrich the culture and understanding of it through his / her <br>communications with the internal and external contacts. <br>• Adhere to the business ethics and Company’s Code of Conduct within the function in <br>compliance to the Corporate Policies and guidelines and ensure the same by the respective <br>team. <br>Departmental Plans<br>• Supervise the daily activities by the team to meet the department / team plans. <br>• Perform all activities in the assigned tasks and adhere to all respective procedures to <br>meet team / departmental objectives and ensure the desired compliance by the respective <br>team. <br>• Keep aware and knowledgeable about the respective processes’ owners, policies, <br>procedures, forms, and other relevant information, and communicate the same. <br>• Provide with the necessary feedback and observations to the direct supervisor / team <br>leader with regards to daily process outputs. <br>• Analyse and address any significant variances to support effective performance and <br>cost control. <br>HSE Excellence<br>• Keep abreast and knowledgeable on the updates for Health, Safety, Environment, Crisis <br>Management, and Risk Registers for all the performed processes, projects, and activities <br>within the operating zone. <br>• Supervise the acts by the team to ensure compliance with HSE-related procedures, <br>practices, and norms in the workspace. <br>• Adhere to the safe acts and practices in the workplace to ensure her / his own safety, <br>colleagues, and company assets and resources. <br>Processes & Systems<br>• Implement approved the respective policies, processes, systems, standards, and <br>procedures to support execution of the work programs. <br>• Perform the procedures / SOP in line with the respective processes and activities to <br>ensure timely processing. <br>• Provide with feedback on updating and implementation of new tools and techniques to <br>improve the quality and efficiency of processes. <br>• Make sure full compliance to Quality Management System’s controlled documents and <br>implemented practices in line with ISO standards to ensure consistency in the respective <br>processes. </p><br>
<p><br><strong><span>QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS</span></strong></p><br>
<p><br>Minimum Qualification <br>• Diploma or Bachelor's Degree in Mechanical Engineering, Mechanical Technology, or a <br>related field. <br>• Good command, communication, and technical reporting writing skills in English <br>Language. <br>Minimum Experience & Knowledge & Skills <br>• Minimum of 6 - 9 years of relevant experience in installation, repair, testing and <br>maintenance of a wide range equipment items of production facilities in an oil/gas or <br>petrochemical industry. <br>• Experience in a supervisory or team leader role is essential, with a proven track record <br>of leading a team in preventive and corrective maintenance activities. <br>• Experience with large-scale industrial equipment such as compressors, turbines, <br>pumps, heat exchangers, and rotating machinery. <br>• Maintenance and troubleshooting experience on Rotating & Static Equipment in Oil & <br>Gas. <br>• Hands on SAP basic work management operations related to maintenance. <br>• Hands on the documentation and reporting procedures for abnormal conditions. <br>• Working knowledge on Operation & Maintenance manuals and engineering <br>documents/drawings. to troubleshoot and solve equipment problems and to determine <br>optimum equipment functioning. <br>• Ability to lead and communicate to a team of multi-cultural, multi-national personnels. <br>Professional Certifications <br>Preferred to be certified in one of more of the following, or relevant certifications: <br>• Certified Maintenance and Reliability Professional (CMRP) • Certified Maintenance <br>Manager (CMM)<br>• API Certification (API 510, 570, or 653) for pressure vessel, piping, or tank <br>maintenance. <br>• NDT Certifications for Non-Destructive Testing techniques (ASNT Level II) in visual <br>inspections, ultrasonic, and magnetic particle testing. <br>• HSE Certifications such as NEBOSH or IOSH for safety management.</p><br>
</div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p>
<h4>About the role</h4>
<p>The assistant front office manager oversees the front desk operations and responds to a wide variety of guest requests by accurately assessing the guest needs and requests.</p>
<h4>What you will do</h4>
<ul>
<li>Monitors the arrival and departure of elite guests.</li>
<li>Schedule the front desk supervisors and receptionists to provide maximum service to guests within budgeted guidelines.</li>
<li>Train the front desk team and supervise them in the performance of their duties.</li>
<li>Conduct performance evaluations and discipline employees when needed.</li>
<li>Communicate closely with the night manager and other assistant managers to ensure follow up on special guests, issues, glitches, requests etc.</li>
<li>Review daily arrivals and departure to ensure proper handling of VIP and return guests, groups etc and escort them to or from their rooms respectively.</li>
<li>Control room rate availability on full house nights to maximize occupancy and revenue while protecting guaranteed reservations. Handle relocation of guests according to established procedures.</li>
<li>Maintain close contact with other hotels with regard to their status on full house nights or blackout dates.</li>
<li>Ensure adherence to all credit procedures in the front office; review high balance reports and follow up on credit problems, queries with accounting and front office manager.</li>
<li>Review all paid outs, rebates, petty cash reimbursements, direct billings and other.</li>
<li>Check the cashier’s work at close of shift to ensure all transactions are reconciled with proper approvals and endorsements.</li>
<li>Inspect guest rooms and tour the hotel during each shift, completing maintenance requests through HotSOS as needed.</li>
<li>Complete evening housekeeping report and follow up on discrepancies.</li>
<li>Assist other departments as required in resolving problems.</li>
<li>Handle guest problems, complaints and requests, keeping the front office manager well informed as to problems and action taken, using the glitch database and other communication (verbal and written).</li>
<li>Act in the absence of senior management in all matters concerning safety, security and well-being of hotel guests, patrons and employees.</li>
<li>Utilize the computer systems in place as well as the telephone switchboard.</li>
<li>Assist in emergency situations as per established procedures.</li>
<li>Coordinate arrivals, departures, billing requirements, extensions, and cancellations with sales, catering, reservations etc at any time of day.</li>
<li>Ensure room discrepancies are resolved.</li>
<li>Ability to assist PBX, reservations, valet parking, concierge and bell staff when business levels warrant.</li>
<li>Monitors the VIP elite guest emails and calls.</li>
<li>Works closely with telephone operator to monitor wake up calls are punctual and meets guests for a seamless departure.</li>
<li>Supervises the staff of the entire hotel during the overnight shift. Works closely with the staff from all departments to assure that standards are being met. Is the direct supervisor of the front desk during the overnight shift.</li>
<li>Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</li>
<li>Manages the activities at the front desk during the overnight shift. Directs staff. Ensures communications and follow-up with day shift on any problems, guest requests or special requirements.</li>
<li>Frequently tours the hotel and monitors the activities of all other departments. Monitors their activities to assure that standards are being met, staff is being supported, and guest needs are being met.</li>
<li>Handles all guest relocations according to established guidelines.</li>
<li>Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.</li>
<li>Reviews late arrivals, next day early arrivals and departures to plan for the next day’s activities. Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of special attention guests, return guests, and groups.</li>
<li>Assures that all financial and credit procedures are followed. When taking a shift at the desk, follows up on credit problems. Reviews all paid-outs, rebates, petty cash disbursements and direct billings. Checks cashiers’ work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements.</li>
<li>Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees without requiring special direction. Responds swiftly and effectively in any hotel emergency or safety situation.</li>
<li>Checks guest in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.</li>
<li>Utilizes a variety of computer systems to check guests in and out, run daily reports, run night audit reports, and select and block rooms for arriving guests.</li>
<li>Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</li>
<li>Works harmoniously and professionally with co-workers and supervisors.</li>
<li>Checks staff facilities such as locker rooms and staff dining room to assure that they are operating at Four Seasons standards. Communicate to HR when they are not. Acts as a liaison for overnight shift with People & Culture.</li>
<li>Assists with responsibilities and duties as required throughout the hotel.</li>
<li>Provides basic trouble-shooting support for in-room services such as internet, TV movies, games, and web service.</li>
<li>Works closely with bell staff to ensure smooth handling of guest luggage, deliveries and special requests.</li>
<li>Works closely with security staff to handle any guest emergency or safety concerns.</li>
<li>Perform other tasks or projects as assigned by front office manager, night manager or assistant director of rooms.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>A minimum of at least 2 to 3 years of experience in a similar role in a luxury brand.</li>
<li>An outgoing personality and a can-do approach to an assigned task.</li>
<li>High level of understanding and knowledge of rooms operations.</li>
<li>Proficient in English and Arabic (speaking, reading, writing).</li>
<li>Excellent interpersonal, verbal, and written communication skills.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Complimentary accommodation at other Four Seasons hotels and resorts.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<li>And so much more!</li>
</ul>
<h4>Schedule & hours:</h4>
<p>This is a full-time position.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>Clinical</strong></span></span></p><br><ul><li><p><span><span>To be professionally and legally responsible and accountable for all aspects of own work and to ensure a high standard of clinical care for patients under own care and support other team members to do likewise.</span></span></p><br></li><li><p><span><span>To undertake a comprehensive, highly specialist physiotherapy assessment of patients including those with the most complex presentation, using advanced investigative and analytical skills.</span></span></p><br></li><li><p><span><span>To select appropriate treatment techniques, this may include improving independence in ADLs, provide the necessary assistive devices, conducting seating assessments etc.</span></span></p><br></li><li><p><span><span>To use advanced clinical reasoning and a wide range of treatment skills and options to formulate individual management and specialist treatment plans, in agreement with the patient where appropriate. </span></span></p><br></li><li><p><span><span>To review and evaluate patient’s condition at each physiotherapy session and to amend the treatment program as necessary to achieve planned objectives.</span></span></p><br></li><li><p><span><span>To work with members of the multi-disciplinary team, to ensure optimal outcomes for the patient.</span></span></p><br></li><li><p><span><span>To consolidate and maintain highly specialist skills in relation to assessment and treatment of specialty area.</span></span></p><br></li><li><p><span><span>To provide advice, teaching and instruction to patient, relatives and carers regarding their medical management and care needs to ensure a consistent approach to patient care, whilst promoting understanding of the aims of Occupational Therapy.</span></span></p><br></li><li><p><span><span>To communicate effectively with patients and carers, whilst addressing cultural, religious and language barriers, to maximize rehabilitation potential, to ensure understanding of condition and address anxieties and concerns. Communication skills of persuasion, motivation, explanation, and gaining informed consent will be used with a wide variety of patients.</span></span></p><br></li><li><p><span><span>Work as a flexible member of the rehab team, communicating effectively with others.</span></span></p><br></li><li><p><span><span>To communicate effectively and collaboratively with nursing, medical colleagues and the voluntary/independent services across health and social care sectors to ensure a delivery of a coordinated multi-disciplinary service. This will include case conferences, handovers and documentation in the medical records.</span></span></p><br></li><li><p><span><span>To provide highly specialist advice and support to all team members in own clinical area, and members of the multi-disciplinary. </span></span></p><br></li><li><p><span><span>To work as an autonomous professional according to the standards of MOH.</span></span></p><br></li><li><p><span><span>To meet the regulations of the MOH and fulfill the requirements for physiotherapy registration.</span></span></p><br></li><li><p><span><span>To maintain comprehensive and accurate assessment and treatment records in line with legal and departmental requirements, and communicate assessment and treatment results to the appropriate disciplines in the form of letters and reports.</span></span></p><br></li><li><p><span><span>To demonstrate a sound understanding of clinical governance and risk management and apply to the work situation and ensure others do likewise.</span></span></p><br></li><li><p><span><span>To maintain continuing professional development (CPD) by:</span></span></p><br></li></ul><p><span><span><strong>Communication</strong></span></span></p><br><p><span><span><strong>Professional</strong></span></span></p><br><ul><li><p><span><span>Keeping up-to-date with developments to ensure that own practice and that of the team is based on best available evidence.</span></span></p><br></li><li><p><span><span>Being an active member of the in-service training program by the attendance and presentation at staff meetings, tutorials, training sessions, external courses and reflective practice</span></span></p><br></li><li><p><span><span>Informal/formal supervision with Team Lead/ and or Manager </span></span></p><br></li><li><p><span><span>To assist with the facilitation of the team’s continued professional development (both uni-professionally and as an integrated physiotherapy and occupational therapy team).</span></span></p><br></li><li><p><span><span>Participate in the staff appraisal scheme and identify objectives for personal development with the Team Lead/ and or Manager. To write learning contracts to achieve agreed goals seeking support if necessary.</span></span></p><br></li><li><p><span><span>To be pro-active in seeking supervision to support clinical/management/professional issues from the Team Lead.</span></span></p><br></li><li><p><span><span>To facilitate and support the identification, measurement and evaluation of your work and team’s current practice through the use of evidence based practice projects, audit and outcome measures.</span></span></p><br></li><li><p><span><span>Make recommendations to team and personal practice.</span></span></p><br></li><li><p><span><span>To efficiently and effectively manage designated case load with regard to clinical responsibilities and use of time. </span></span></p><br></li><li><p><span><span>To attend mandatory training sessions, including annual fire and safety lectures, cardiac resuscitation lectures and safe patient manual handling training.</span></span></p><br></li><li><p><span><span>To ensure the application of professional standards in day-to-day practice of Occupational Therapy.</span></span></p><br></li><li><p><span><span>To ensure/manage health and safety aspects within the workplace and abide by policies, including the prompt reporting and documentation of incidents and accidents.</span></span></p><br></li><li><p><span><span>To be responsible for ensuring the effective selection and use of all treatment resources available both in the department.</span></span></p><br></li><li><p><span><span>To be responsible for equipment used in carrying out clinical duties and to adhere to departmental equipment policy, including competence to use equipment and to ensure the safe use of equipment by others.</span></span></p><br></li><li><p><span><span>To comply with the organizational and departmental policies and procedures and be pro-active in identifying, reviewing and updating as appropriate, which may impact beyond own area.</span></span></p><br></li><li><p><span><span>Any other duties that might be considered appropriate by the Team Lead.</span></span></p><br></li><li><p><span><span>To be aware of the responsibility of all employees to maintain a safe and healthy environment for patients, visitors and staff and attend all relevant health and safety training.</span></span></p><br></li><li><p><span><span>To ensure that all duties are carried out to the highest possible standard.</span></span></p><br></li><li><span><span>They shall undertake his/her roles and responsibilities in accordance with general requirements of OSHAD SF -Element 01-Roles and responsibilities and self-regulation.</span></span></li><li><span><span>Familiarize themselves and comply with all OSH policies, standards and procedures that are relevant for their workplace.</span></span></li><li><span><span>Monitor and maintain health, safety and security of self and others.</span></span></li><li><span><span>Adheres to the requirements of the Occupational Health and Safety Management System.</span></span></li><li><span><span>Adheres to requirements of the Occupational Health and Safety Guidelines and Infection Control Guidelines.</span></span></li><li><span><span>Understands and adheres to emergency preparedness, fire safety and code policies/plans.</span></span></li><li><span><span>They have to complete their mandatory education and competencies as well as their specific education and competencies</span></span></li><li><span><span>Adheres to the responsibility assigned to them during emergency.</span></span></li><li><span><span>They shall be participated emergencies mock drills.</span></span></li><li><span><span>Shall conduct Manual Handling education and awareness program to nursing team on period basis.</span></span></li><li><span><span>Ensure the therapy area is safe for other employees and patients.</span></span></li><li><span><span>Participate in the Risk Assessment in their respective area and communicate the information to other employees.</span></span></li><li><span><span>Shall ensure all the equipment’s used in their work area are properly maintained and safe to use.</span></span></li><li><span><span>Cooperate with Department Managers and OSH team with respect to any action taken by them to comply with OSHAD requirements.</span></span></li><li><span><span>Notify safety representative of any hazards, mishaps or incidents within or outside their area of work.</span></span></li><li><p><span><span>Report to their immediate supervisor/manager of any unsafe practices, incidents or situations they may experience or witness. </span></span></p><br></li><li><p><span><span>Assist patients in case of emergency.</span></span></p><br></li></ul><p><span><span><strong>Organizational</strong></span></span></p><br><ul><li><p><span><span>To efficiently and effectively manage designated case load with regard to clinical responsibilities and use of time. </span></span></p><br></li><li><p><span><span>To attend mandatory training sessions, including annual fire and safety lectures, cardiac resuscitation lectures and safe patient manual handling training.</span></span></p><br></li><li><p><span><span>To ensure the application of professional standards in day-to-day practice of Occupational Therapy.</span></span></p><br></li><li><p><span><span>To ensure/manage health and safety aspects within the workplace and abide by policies, including the prompt reporting and documentation of incidents and accidents.</span></span></p><br></li><li><p><span><span>To be responsible for ensuring the effective selection and use of all treatment resources available both in the department.</span></span></p><br></li><li><p><span><span>To be responsible for equipment used in carrying out clinical duties and to adhere to departmental equipment policy, including competence to use equipment and to ensure the safe use of equipment by others.</span></span></p><br></li><li><p><span><span>To comply with the organizational and departmental policies and procedures and be pro-active in identifying, reviewing and updating as appropriate, which may impact beyond own area.</span></span></p><br></li><li><p><span><span>Any other duties that might be considered appropriate by the Team Lead.</span></span></p><br></li><li><p><span><span>To be aware of the responsibility of all employees to maintain a safe and healthy environment for patients, visitors and staff and attend all relevant health and safety training.</span></span></p><br></li><li><p><span><span>To ensure that all duties are carried out to the highest possible standard.</span></span></p><br></li><li><span><span>They shall undertake his/her roles and responsibilities in accordance with general requirements of OSHAD SF -Element 01-Roles and responsibilities and self-regulation.</span></span></li><li><span><span>Familiarize themselves and comply with all OSH policies, standards and procedures that are relevant for their workplace.</span></span></li><li><span><span>Monitor and maintain health, safety and security of self and others.</span></span></li><li><span><span>Adheres to the requirements of the Occupational Health and Safety Management System.</span></span></li><li><span><span>Adheres to requirements of the Occupational Health and Safety Guidelines and Infection Control Guidelines.</span></span></li><li><span><span>Understands and adheres to emergency preparedness, fire safety and code policies/plans.</span></span></li><li><span><span>Th</span></span></li></ul> </div>
Job Objective<br><br>To provide effective instruction in general Faculty subjects and in at least two or more specific areas of the assigned program/discipline to the second language learners within a student-centric learning environment that fosters respect for students, their culture, and their traditions. To actively participate in academic and extracurricular events at the College and within the community.<br><br>Main Responsibilities<br><br>Strategic Role<br><br> Contribute to the implementation of HCT’s system-wide strategy. Assist with the development and preservation of system-wide and Faculty/Division-specific policies. Participate in the academic and extra-curricular events at the College and within the community. Engage in applied research relevant to the Division’s interest and the national innovation agenda and its targeted priority sectors.<br><br>Operational Role<br><br>Teaching<br><br> Use a practical, applied approach and teach courses that are in line with course syllabus and program goals to meet the needs and aspirations of the students and the community. Develop and utilize various educational technology resources to ensure that effective and innovative instruction methodologies are employed. Apply strategies to ensure that effective student learning is achieved within a second-language environment, providing continuous feedback on student progress through a variety of assessment tools, including tests, projects, assignments and other evaluation instruments. Take a student-centered approach, providing students with individual assistance, and dealing promptly with student issues by liaising directly with the student, program supervisor and other College personnel as required.<br><br>Assessment<br><br> Apply strategies to ensure effective student learning, provide continuous feedback and monitor student progress and take action to support student success. Evaluate students and timely update grades. Contribute to question banks and/or coursework assessments as requested. Apply strategies to ensure effective student learning, provide continuous feedback and monitor student progress and take action to support student success.<br><br>Advising<br><br> Serve as student advisor as assigned. Provide recommendations on at-risk action plans as required. Support and mentor students during internships and work placements. Maintain regular office hours to advise and assist students. Monitor student progress and take action to support student success.<br><br>Research<br><br> Conduct applied research relevant to the faculty’s interests and the national innovation agenda and its targeted priority sectors. Participate in conferences and mentor student research. Serve on Faculty, program, campus, and/or system-wide committees. Serve as a sponsor of or adviser to student groups and activities. Serve the industry, community and region.<br><br>Service<br><br> Serve on Faculty, program, campus, and/or system-wide committees. Serve as a sponsor of or adviser to student groups and activities. Serve the industry, community and region.<br><br>Administrative<br><br> Ensure that teaching facilities, equipment and supplies are maintained in good working order, if applicable. Prepare electronic Course Assessment Files (e CAF) and Course Assessment Reports (CAR) for the taught courses. Handle at least one system-wide course management in terms of content management, assessment development, course evaluation and review. Contribute to the continuous improvement of teaching, learning, assessment and quality assurance as per the HCT Program Continuous Improvement Framework. Participate in the revision of courses and curricula. Invigilate both internal and externally administered assessments as assigned. Any other duties as assigned by the Supervisor<br><br>Leadership Role<br><br> Coach and mentor subordinates on a regular basis. Contribute in an effective and efficient manner to the recruitment and development of UAE Nationals. Support with the realization of Organizational Resilience by promoting and communicating the resilience practices and procedures; Guide and assist to build approaches to identify and cultivate high quality organizational resilience leaders, individual contributors, and teams.<br><br>Workload<br><br> Full-time faculty shall complete a minimum of thirty-six and half (36.5) working hours per week. The workdays in a week are normally Monday to Friday with a few system-wide assignments on Saturdays (e.g. FWA exams/MOE exams). Generally, the workload for faculty is 15 credit hours for the Fall semester, 15 credit hours for the Spring semester<br><br>Standards of Professional and Cultural Norms<br><br> All Faculty and administrators should be aware of the HCT Teaching and Learning philosophy. Student learning outcomes must align with accrediting agency standards, where applicable. Faculty are responsible for explaining and ensuring that students understand the HCT definition of academic dishonesty and the types of behavior that will be considered academic misconduct. Faculty must be certain that the students understand the disciplinary measures and consequences of academic misbehavior. Faculty must ensure that the teaching/learning environment is sensitive to the cultural heritage of HCT students. Faculty must recognize that students are the very embodiment of the HCT's institutional mission.<br><br>Qualifications<br><br> A Ph. D. in a relevant discipline is required where applicable. Or Master's Degree and a professional certification relevant to the discipline with 5 years of teaching and industry experience. Or Bachelor's Degree may also be considered for candidates with extensive industry experience and industry certification as per the discipline requirement. Appropriate academic professional qualifications as required.<br><br>Experience<br><br> A minimum of 3 years teaching experience in the relevant discipline. A minimum of 3 years relevant industry experience is preferred. Experience in developing course curriculum as per accreditation and international standards. Experience incorporating Educational Technology in curriculum and instructional strategies.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>Job Summary<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. <br>Scope/Business Context<br>A Full Time/Part Time position based at the JW Marriott Marquis Dubai Hotel.<br>Number of Direct Reports – Based on operation JW Marriott Marquis<br>Titles of Direct Reports – Assistant Manager, Restaurant Supervisor, Head Bartender, Captain, Bartender, Hostess, F&B Service Expert, Cashier<br>Candidate Profile<br>High school diploma or GED; 4 year experience in the food and beverage, culinary, event management, or related professional area.<br>OR<br>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 year experience in the food and beverage, culinary, event management, or related professional area.<br>Core Work Activities<br>Managing Day-to-Day Operations<br>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Encourages and builds mutual trust, respect, and cooperation among team members.<br>Serves as a role model to demonstrate appropriate behaviors.<br>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>Ensures and maintains the productivity level of employees.<br>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>Ensures compliance with all applicable laws and regulations.<br>Ensures compliance with food handling and sanitation standards.<br>Ensures staff understands local, state and UAE liquor laws.<br>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishes guidelines so employees understand expectations and parameters.<br>Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>Provides services that are above and beyond for customer satisfaction and retention.<br>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>Empowers employees to provide excellent customer service.<br>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>Handles guest problems and complaints.<br>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>Ensures corrective action is taken to continuously improve service results.<br>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>Ensures employees receive on-going training to understand guest expectations.<br>Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>Strives to improve service performance.<br>Ensures recognition is taking place across areas of responsibility.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>START YOUR JOURNEY WITH US<br>Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past?<br>Welcome to Al Maha, a Luxury Collection Desert Resort & Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.<br>Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself.<br>Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.<br>Our story is one of heritage, passion, and belonging, and now, it could be yours too.<br>Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.<br>LOVE WHAT YOU DO EVEN MORE<br>At Marriott, we believe exceptional guest experiences begin with how we treat our associates.<br>At Al Maha, you’ll become part of a close-knit family that values passion, purpose, and pride in what we do.<br>We’re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:<br>A career with limitless horizons, from the golden dunes of Al Maha to over <br>8,000 Marriott hotels worldwide<br>, where new opportunities await.<br>Professional growth and mentorship<br>guided by some of the region’s most accomplished hoteliers.<br>Competitive salary and benefits<br>, including on-property accommodation and full-board meals.<br>Exclusive Marriott privileges<br>, discounted stays and dining, plus special rates for friends and family.<br>Comprehensive medical and life insurance coverage.<br>All the tools, resources, and support<br>you need to excel every day.<br>OUR EXPECTATIONS FROM THE ROLE:<br>JOB SUMMARY<br>Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Count float at the beginning and end of shift. Balance and drop receipts according to accounting specifications. <br>SCOPE / BUSINESS CONTEXT <br>A Full Time position based at Al Maha Desert Resort and Spa, The Luxury Collection. <br>Number of Direct Reports - 2 <br>Titles of Direct Reports – 2 <br>CANDIDATE PROFILE <br>Experience: <br>Hotel experience is desirable but not essential <br>Previous experience working within a similar role in a 5 star environment preferred <br>Skills and Knowledge<br>Strong Communication skills (verbal, listening, writing) <br>Education or Certification <br>Innovative <br>Pro-active and reliable <br>Outgoing personality and outstanding guest service skills. <br>Knowledge of local area, local attractions, entertainment and landmarks <br>Knowledge of hotel room types, layouts and features <br>Ability to use Opera, Micros & MARSHA System and other operating systems <br>Knowledge of Guest Response Tracking Software / GXP <br>Ability to work collaboratively with hotel service team in providing exceptional customer service excellent telephone etiquette <br>Strong problem-solving skills <br>Strong organization and working to deadline skills<br>Have a complete understanding of the Marriott Reward program <br>SPECIFIC DUTIES <br>The following are specific responsibilities and contributions critical to the successful performance of the position: <br>Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedure and events. <br>Have knowledge of hotel rates, package and discounts. <br>Have knowledge about all guest rooms, features and amenities plus all services offered by the hotel. <br>Attend the shift briefing, daily 15 minutes training and front office monthly meeting. <br>To ensure a quick, efficient and friendly check in and departure of all guests. Ensuring that their details are entered onto the computer correctly and efficiently to the Brand Standards.<br>To arrange and co-ordinate the activities, tours /transfers and special requests of guests and visitors to the resort, ensuring that they have the maximum comfort and convenience for the duration of their visit.<br>Pass on all the relevant information (including complaints) to the other departments in the<br>Operation. To ensure that guests receives services in well-coordinated and timely manner, this Includes additional information which may be relevant to developing and upgrading service, guest History records, Management and Sales and Marketing. <br>Assign rooms, accommodating special requests whenever possible.<br>Coordinate with Housekeeping to track readiness of rooms for check-in and to report guest concerns.<br>Review requests for late check-outs and approve according to occupancy.<br>Operate telephone switchboard station in order to answer telephone calls.<br>Manage all GXP functionalities and processes and ensure a full usage of the same by all direct reports.<br>Take room service orders over the phone, answering any questions regarding the menu, inputting order. into appropriate system, up-selling, following method of payment policies, reading back the order to confirm its accuracy and providing expected delivery time. <br>To understand the correct reservation procedures and to take any reservations if required, Be flexible according to the business needs.<br>Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. <br>Be fully aware of hotel credit policy and procedures and ensure that it’s adhered at all time. <br>Be knowledgeable and promote the Marriott rewards program. <br>Keep yourself informed with all VIP arrivals. <br>Be flexible in regard to work schedule. <br>Strive to represent Marriott in the most professional manner at all times. <br>Ensure that all guests are communicated with the credit policy and procedures upon check-in. <br>Take initiative through empowerment to ensure complete guest satisfaction. <br>Be fully aware of safety and emergency procedures. <br>Handle mail and messages properly and on confidential basis. <br>Know how to follow all hospitality guidelines and daily service basics. <br>Ensure that all guest problems are resolved by using “Guest Response Program” <br>Assist a fellow associates in their Job to ensure that all are done on time. <br>Use your Opera and other systems password with discretion. Log off the terminal when leaving the area. <br>Have knowledge about the city, the local area and attraction to provide the guests with all requested information. <br>Report any unusual occurrences or requests to the manager or supervisor on duty. <br>Be familiar with the AM, PM and night check list to ensure smooth daily operations. <br>Ability to communicate with all managers, supervisors and fellow associates. <br>Be aware of the Marriott brand standards and follow the thoroughly. <br>Ensure that daily banking procedures are followed and performed as per the standards. <br>Ensure all guests are welcomed, met and greeted, offered welcome drinks and /or cold towels (depending on brand) and escorted to the elevators and/or room according to the Marriott Welcome Experience. <br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law<br>.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>Job Summary<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. <br>Scope/Business Context<br>A Full Time/Part Time position based at the JW Marriott Marquis Dubai Hotel.<br>Number of Direct Reports – Based on operation JW Marriott Marquis<br>Titles of Direct Reports – Assistant Manager, Restaurant Supervisor, Head Bartender, Captain, Bartender, Hostess, F&B Service Expert, Cashier<br>Candidate Profile<br>High school diploma or GED; 4 year experience in the food and beverage, culinary, event management, or related professional area.<br>OR<br>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 year experience in the food and beverage, culinary, event management, or related professional area.<br>Core Work Activities<br>Managing Day-to-Day Operations<br>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Encourages and builds mutual trust, respect, and cooperation among team members.<br>Serves as a role model to demonstrate appropriate behaviors.<br>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>Ensures and maintains the productivity level of employees.<br>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>Ensures compliance with all applicable laws and regulations.<br>Ensures compliance with food handling and sanitation standards.<br>Ensures staff understands local, state and UAE liquor laws.<br>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishes guidelines so employees understand expectations and parameters.<br>Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>Provides services that are above and beyond for customer satisfaction and retention.<br>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>Empowers employees to provide excellent customer service.<br>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>Handles guest problems and complaints.<br>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>Ensures corrective action is taken to continuously improve service results.<br>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>Ensures employees receive on-going training to understand guest expectations.<br>Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>Strives to improve service performance.<br>Ensures recognition is taking place across areas of responsibility.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>Job Summary<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. <br>Scope/Business Context<br>A Full Time/Part Time position based at the JW Marriott Marquis Dubai Hotel.<br>Number of Direct Reports – Based on operation JW Marriott Marquis<br>Titles of Direct Reports – Assistant Manager, Restaurant Supervisor, Head Bartender, Captain, Bartender, Hostess, F&B Service Expert, Cashier<br>Candidate Profile<br>High school diploma or GED; 4 year experience in the food and beverage, culinary, event management, or related professional area.<br>OR<br>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 year experience in the food and beverage, culinary, event management, or related professional area.<br>Core Work Activities<br>Managing Day-to-Day Operations<br>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Encourages and builds mutual trust, respect, and cooperation among team members.<br>Serves as a role model to demonstrate appropriate behaviors.<br>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>Ensures and maintains the productivity level of employees.<br>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>Ensures compliance with all applicable laws and regulations.<br>Ensures compliance with food handling and sanitation standards.<br>Ensures staff understands local, state and UAE liquor laws.<br>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishes guidelines so employees understand expectations and parameters.<br>Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>Provides services that are above and beyond for customer satisfaction and retention.<br>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>Empowers employees to provide excellent customer service.<br>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>Handles guest problems and complaints.<br>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>Ensures corrective action is taken to continuously improve service results.<br>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>Ensures employees receive on-going training to understand guest expectations.<br>Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>Strives to improve service performance.<br>Ensures recognition is taking place across areas of responsibility.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>