Customer Service Jobs in UAE

Additional Information<br><br>Job Number 26090189<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Crescent, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: Less than 1 year related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26090203<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Crescent, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: Less than 1 year related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Company Description Quick Service Auto Repairing is a state-of-the-art auto repair workshop located in Al Quoz, Dubai, specializing in comprehensive car repair and maintenance services. The team consists of experienced mechanics skilled in engine work, brake system repairs, air-conditioning service, electrical diagnostics, and general mechanical repairs. The workshop serves all types of vehicles, with specialized staff for European and German cars, and offers auto body work, denting, painting, tyre fixing, and wheel alignment services. Known for reliable, trustworthy service, Quick Service Auto Repairing focuses on quality workmanship, fast turnaround times, and tailored solutions for drivers across Dubai. The company is committed to maintaining high standards of equipment, expertise, and customer care.<br>Role Description The Service Advisor is a full-time, on-site role based in Dubai, United Arab Emirates. In this position, the Service Advisor serves as the primary point of contact between customers and the workshop, greeting customers, understanding their vehicle concerns, and documenting service requests clearly and accurately. Day-to-day responsibilities include preparing repair estimates, explaining recommended services, coordinating with mechanics, scheduling appointments, and ensuring timely updates to customers throughout the service process. The role also involves managing job cards, reviewing completed work, assisting with invoicing, and handling aftersales follow-up to ensure customer satisfaction. The Service Advisor is expected to maintain a customer-focused environment, resolve concerns promptly, and contribute to a smooth and efficient workflow in the workshop.<br>Qualifications<br> Strong customer-focused service mindset, with proven experience in Customer Service and Customer Satisfaction. Effective Communication skills, including clear verbal and written communication with customers and workshop teams. Experience in Aftersales activities, such as follow-up calls, feedback handling, and service retention initiatives. Previous experience as a Service Advisor or similar role in an automotive workshop or dealership is preferred. Basic technical understanding of automotive systems to explain services and repairs accurately to customers. Ability to work on-site in a fast-paced environment, manage multiple jobs, and prioritize tasks efficiently. Proficiency in using workshop management or invoicing software and standard office applications. Good command of English; additional languages commonly used in Dubai are an advantage. High school diploma required; vocational or technical training in automotive or business-related fields is beneficial.

???? We’re Hiring: Service Coordinator<br>We are looking for a proactive and organized Service Coordinator to join our growing team.<br>Key Responsibilities:<br>* Coordinate daily service operations and schedules.* Prepare work orders, quotations, and service documentation.* Communicate with customers, suppliers, and technicians to ensure timely service delivery.* Track job progress and support project completion.* Maintain accurate service records and assist with invoicing.* Deliver excellent customer service and resolve service-related queries.<br>Requirements:<br>* Bachelor’s degree or equivalent.* 2–4 years of experience in a Service Coordinator, Customer Service, or Administrative role.* Strong communication and organizational skills.* Proficiency in Microsoft Office (Excel, Word, Outlook).* Ability to manage multiple tasks and work in a fast-paced environment.* Experience in the HVAC or MEP industry is an added advantage.<br>???? Location: Dubai, Al Qusais???? Job Type: Full-time<br>If you’re passionate about coordination and customer service, we’d love to hear from you!<br>???? Apply by sending your CV to: Daisy@coolmist.orgOr apply through Linked In.<br>Please share this opportunity with your network!

Role Overview The Generator Engineer will be responsible for diagnosing, repairing, and maintaining generator sets and related electrical/mechanical systems to ensure continuous and reliable operation for customer sites and rental fleets. The role requires strong hands-on technical skills, troubleshooting ability, and responsiveness to field service demands. Key Responsibilities Perform troubleshooting, repair, and scheduled preventive maintenance on diesel and gas generator sets (various brands such as Perkins, Cummins, FG Wilson, etc.) Diagnose mechanical, electrical, and control system faults using appropriate testing tools and software Inspect and replace defective parts including alternators, control panels, engines, and fuel systems Conduct load testing, synchronization, commissioning, and installation of generator units at customer sites Ensure proper calibration and setup of AMF/ATS panels and remote monitoring systems Maintain service reports and documentation – job cards, maintenance logs, spare parts usage, etc. Coordinate with Service Supervisor and Parts team to ensure availability of materials and timely delivery of service Respond to breakdowns and emergency service calls on-site across UAE/Oman Ensure compliance with safety standards, electrical codes, and company maintenance procedures Provide technical support and training to junior technicians/operators as needed Skills & Experience Requirements Diploma or Bachelor’s Degree in Mechanical / Electrical Engineering or related technical field3–7 years of hands-on experience in service and repair of diesel generator sets (rental industry preferred) Strong expertise in troubleshooting engines, alternators, ATS/AMF panels, and control systems (Deep Sea, Com Ap, etc.) Ability to read wiring diagrams, schematics, and service manuals Familiar with load bank testing and synchronization practices Valid UAE driving license is an advantage Strong communication and customer handling skills Ability to work independently under pressure and in field conditions

SERVICE ADMINISTRATOR <br>This position is open only to candidates with relevant experience in the heavy machinery industry. Applications from candidates with backgrounds in other industries will not be considered<br>Roles & Responsibilities:1. Responsible for monitoring the quality-of-service execution and process compliance within the region, identifying and reporting service quality issues, major product quality issues, and other anomalies.2. Responsible for organizing system problem collection and supervising system optimization implementation.3. Responsible for coordinating service resources, identifying abnormal situations such as insufficient and illegal use of service resources, and coordinating and coordinating resources across departments.4. Other key tasks assigned by the superiors.<br>Qualifications and Competencies:1. Bachelor's degree in mechanical / automobile engineering2. Having experience in after-sales service in the construction machinery industry, familiar with the entire after-sales service process, with over three years of experience in after-sales service and service team management.3. In addition to being proficient in the mother tongue language, one must be fluent in English or Chinese and possess good listening, speaking, reading, and writing abilities.4. Proficient in Microsoft software such as Word, Excel, Power Point, etc.5. Identifying the corporate culture of ZOOMLION, clear logical thinking, strong abilities in data analysis and report writing, excellent communication and coordination skills, with strong team awareness.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Who are we?</strong></p><p>CARS24 isn’t just a name; we’re a driving force in the pre-owned automobile industry, revolutionizing the way buyers get behind the wheel of their dream cars. From earning unicorn status in India to hitting the gas on our global expansion across the UAE and Australia, we’re all about turning the gears of innovation. Our secret? A dream team that leads with passion and drives with purpose.</p><p><br></p><p>Now, we’re revving up our team in the UAE and looking for talent ready to make our journey of progress their own. Buckle up, because the current pit stop is within the <strong>Refurbishment</strong> function as a<strong> Service Advisor.</strong></p><p><br></p><p><strong>What would you do while you work with us?</strong></p><ul><li><p>Welcome customers like they just pulled into the VIP lane—professional, polished, and prompt.</p></li><li><p>Pop the hood on customer concerns—listen closely and document service needs with precision.</p></li><li><p>Break down recommended repairs like a trusted service manual—clear, honest, and jargon-free.</p></li><li><p>Keep customers in the driver’s seat—provide regular status updates and follow up like clockwork.</p></li><li><p>Maintain repair orders and job cards with the accuracy of a finely tuned engine.</p><br></li></ul><p><br></p><p><strong>What do we offer?</strong></p><ul><li><p>Competitive renumeration as per current industry standards.</p></li><li><p>Benefits as per regional norms.</p></li><li><p>A culture that gives you freedom to showcase your ideas and helps you explore avenues of upskilling yourself.</p></li><li><p>An opportunity to work alongside some of the best minds in the industry.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>What are we looking for?</strong></p><ul><li><p>Minimum 2 years of experience, preferably with authorized dealers or high-end/reputed service centers.</p></li><li><p>Someone who looks the part and talks the torque—presentable with excellent communication and negotiation skills.</p></li><li><p>Strong technical know-how under the hood—able to connect with both customers and technicians.</p></li><li><p>Graduate or Diploma holder, preferably in Automobile or Mechanical Engineering.</p></li><li><p>Must be detail-oriented.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> <p><strong>JOB PURPOSE:</strong></p><br><p>The Digital Service Support Engineer is responsible for developing and maintaining a comprehensive system<br>for tracking and documenting compliance-related activities. This role includes providing training on compliance<br>matters, conducting regular compliance audits, and continuously updating support policies and procedures. The<br>aim is to ensure adherence to industry standards and regulatory requirements, thereby maintaining the integrity<br>of support operations.</p><br><p>Additionally, the role involves organizing regular stakeholder meetings to discuss and resolve issues, engaging<br>with external partners for alignment of support services, and fostering collaborative relationships with internal<br>teams. Acting as the primary contact for escalated support issues, the engineer ensures timely and effective<br>resolution of complex situations, contributing to operational efficiency and the organization's reputation for high<br>service standards.</p><br><p><strong>KEY ACCOUNTABILITIES:</strong></p><br><p><br><strong>Job Specific Accountabilities</strong><br><strong>System Support</strong></p><br><p><br>• Perform regular system checks and provide support tasks to ensure all Digital Solutions systems are&nbsp;operating optimally and efficiently.<br>• Identify, diagnose, and troubleshoot technical issues within the Digital Solutions infrastructure to prevent&nbsp;potential disruptions and minimize downtime.<br>• Coordinate with external vendors and suppliers to facilitate system updates, maintenance, and repairs,&nbsp;ensuring all services meet the required standards.<br>• Monitor and follow up on incidents or issues pending or open with the assigned Digital Solutions team,&nbsp;ensuring timely resolution and support.<br>• This role emphasizes technical support and engineering tasks to uphold the efficient operation of Digital&nbsp;Solutions within ADNOC Distribution.</p><br><p><strong>Reporting and Documentation</strong></p><br><p>• Prepare timely and accurate departmental statements and reports to meet departmental requirements,&nbsp;policies, and standards.<br>• Maintain and update project files to track service delivery and record project progress.<br>• Collect customer feedback on support services to analyse service shortcomings and present findings&nbsp;to the Digital Solutions Senior Engineer for review and possible support mechanism adjustments.</p><br><p><strong>Customer Service Enhancement</strong></p><br><p><br>• Develop strategies for improving customer service through enhanced digital support, ensuring customer&nbsp;satisfaction and fostering loyalty.<br>• Implement feedback mechanisms to continually assess and improve the quality of service provided by&nbsp;the Digital Solutions team.<br>• Collaborate with the marketing and communications teams to inform customers about new digital&nbsp;services and support options, enhancing the overall customer experience.</p><br><p><strong>Support System Optimization</strong></p><br><p><br>• Conduct regular evaluations and updates of support processes to ensure they are operating optimally&nbsp;and efficiently.<br>• Coordinate with external vendors and suppliers to facilitate the delivery of support services, ensuring&nbsp;all services meet the required standards.</p><br><p><strong>Customer Service Enhancement</strong></p><br><p><br>• Develop strategies for improving customer service through enhanced digital support, ensuring customer&nbsp;satisfaction and fostering loyalty.<br>• Implement feedback mechanisms to continually assess and improve the quality of service provided by&nbsp;the Digital Solutions team.<br>• Collaborate with the marketing and communications teams to inform customers about new digital&nbsp;services and support options, enhancing the overall customer experience.</p><br><p><strong>Data Monitoring and Analysis</strong></p><br><p><br>• Monitor and analyse support service data to identify trends, areas for improvement, and opportunities&nbsp;for innovation.<br>• Develop and implement data collection methods to capture key performance metrics.<br>• Use data analytics tools to interpret data and generate actionable insights.<br>• Provide regular reports to senior management to inform decision-making and strategic planning.<br>• Identify and address gaps in service delivery through data-driven strategies.</p><br><p><strong>Generic Accountabilities</strong><br><strong>Supervision</strong></p><br><p><br>• Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.<br>• Train and develop the assigned staff on relevant skills to enable them to become proficient on the job&nbsp;and deliver the respective section objectives.</p><br><p><strong>Budgets</strong></p><br><p><br>• Provide input for preparation of the Section / Department budgets and assist in the implementation of&nbsp;the approved Budget and work plans to deliver Section objectives.<br>• Investigate and highlight any significant variances to support effective performance and cost control</p><br><p><strong>Policies, Systems, Processes &amp; Procedures</strong></p><br><p>• Implement approved Section / Department policies, processes, systems, standards and procedures to&nbsp;support execution of the Section’s / Department work programs in line with Company and International&nbsp;standards.</p><br><p><strong>Performance Management</strong></p><br><p><br>• Contribute to the achievement of the approved Performance Objectives for the Section / Department in&nbsp;line with the Company Performance framework.</p><br><p><strong>Innovation and Continuous Improvement</strong></p><br><p><br>• Design and implement new tools and techniques to improve the quality and efficiency of operational&nbsp;processes.<br>• Identify improvements in internal processes against best practices in pursuit of greater efficiency in line<br>with ISO standards to define intelligent solutions for issues confronting the function.</p><br><p><strong>Health, Safety, Environment (HSE) and Sustainability</strong></p><br><p><br>• Comply with relevant HSE policies, procedures &amp; controls and applicable legislation and sustainability&nbsp;guidelines in line with international standards, best practices and ADNOC DISTRIBUTION Code of&nbsp;Practices.</p><br><p><strong>Reports</strong></p><br><p><br>Provide inputs to prepare Section MIS and progress reports for Company Management.</p><br><p><strong>COMMUNICATIONS &amp; WORKING RELATIONSHIPS:</strong></p><br><p><strong>Internal</strong></p><br><p><br>• IT teams &amp; Business units</p><br><p><strong>External</strong></p><br><p><br>• Consultants &amp; Service providers</p><br><p><strong>QUALIFICATIONS, EXPERIENCE, KNOWLEDGE &amp; SKILLS:</strong></p><br><p><strong>Minimum Qualification</strong></p><br><p><br>• Bachelor’s degree in Computer Science, IT engineering or equivalent.</p><br><p><strong>Minimum Experience &amp; Knowledge &amp; Skills</strong></p><br><p><br>• 2 years relevant IT experience, with involvement in supporting system implementation, and IT&nbsp;Operational Management.<br>• Good planning and time management skills.<br>• Innovation and conceptual thinking.<br>• Ability to communicate and clarify technology solutions in business terms.<br>• Analytical thinking and decision-making skills.<br>• Good interpersonal skills.<br>• Teamwork skills.<br>• Effective communication and presentation skills.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Key&nbsp;Responsibilities：</b></p><p><b>1. Team &amp; Technical&nbsp;Leadership:</b></p><p>1)&nbsp;Lead, mentor, and manage a mixed team of ~10 mechanical and electronic service engineers.</p><p>2)&nbsp;Act as the primary technical expert and final escalation point for all complex diagnostic and repair challenges.</p><p>3)&nbsp;Plan and manage engineer schedules, dispatching the right skills for 24/7 emergency call-outs, planned maintenance, and major projects.</p><p>4)&nbsp;Conduct regular performance reviews, identify training needs, and develop the technical competency of the team.</p><p>5)&nbsp;&nbsp;Foster a strong culture of safety (HSE), quality, and first-time-fix problem-solving.</p><p><br></p><p><b>2. Service Operations&nbsp;Management&nbsp;:</b></p><p>1)&nbsp;&nbsp;Oversee the entire service workflow, from customer call and quotation to job execution and final invoicing.</p><p>2)&nbsp;Ensure all service work (maintenance, repair, overhaul) is executed to OEM&nbsp;(Cummins) standards and meets marine classification society (e.g., DNV, BV, LR) requirements.</p><p>3)&nbsp;Review and approve all technical service reports, ensuring accuracy, clarity, and timely submission to clients.</p><p>4)&nbsp;&nbsp;Implement and optimize service processes to improve response time, efficiency, and Mean Time to Repair (MTTR).</p><p><b>3.&nbsp;Expert Technical&nbsp;Execution (Hands-on)&nbsp;:</b></p><p>1)&nbsp;Personally lead or supervise complex troubleshooting of advanced mechanical issues (e.g., fuel systems, engine performance) and electronic/control systems (e.g., PCC, Deep Sea, AVRs, governors, synchronization).</p><p>2)&nbsp;Plan, scope, and manage major overhaul projects, both on-board vessels and in the workshop, ensuring all tolerances and procedures are met.</p><p>3)&nbsp;Oversee and sign off on the commissioning of new and repaired generator sets, including load bank testing and sea trials.</p><p><b>4. Customer &amp; Commercial Management&nbsp;:</b></p><p>1)&nbsp;&nbsp;Serve as the key technical point of contact for high-value clients, including ship owners, fleet managers, and chief engineers.</p><p>2)&nbsp;&nbsp;Handle and resolve any client escalations or service disputes professionally.</p><p>3)&nbsp;Work closely with the parts and sales teams to provide expert technical scoping for complex repair and overhaul quotations, ensuring profitability and accuracy.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Qualifications &amp;&nbsp;Experience (Must-Haves)&nbsp;：</b></p><p> 1．Minimum&nbsp;7-10&nbsp;years&nbsp;of&nbsp;direct,&nbsp;hands-on&nbsp;field&nbsp;experience&nbsp;specifically&nbsp;with Cummins marine generator sets (e.g., KTA19, KTA38, KTA50, QSK-60, Onan).</p><p> 2．Minimum 3 years of experience in a supervisory or management role, leading a technical service team.</p><p> 3．Expert-level, proven experience in the following three areas:</p><p><b>1)&nbsp;Troubleshooting:</b>&nbsp;&nbsp;Advanced&nbsp;diagnostics&nbsp;of&nbsp;complex&nbsp;mechanical&nbsp;failures AND electronic control systems.</p><p><b>2)&nbsp;Overhaul: </b>&nbsp;Proven&nbsp;experience&nbsp;managing&nbsp;or&nbsp;leading&nbsp;full&nbsp;"major"&nbsp;engine overhauls.</p><p><b>3)&nbsp;Commissioning:&nbsp;&nbsp;</b>Onboard&nbsp;&nbsp;installation,&nbsp;&nbsp;paralleling&nbsp;/&nbsp;synchronization,&nbsp;&nbsp;and load testing.</p><p><b>4．Essential:&nbsp;&nbsp;Expert-level&nbsp;proficiency&nbsp;with&nbsp;Cummins&nbsp;diagnostic&nbsp;software</b>&nbsp;&nbsp;(e.g., Cummins Insite, Incal) and related diagnostic tools.</p><p> 5．Strong knowledge of marine electrical systems, power generation, and protection relays.</p><p> 6．Valid UAE Driver's License and willingness to travel to ports/vessels across the UAE.</p><p><b>Desired Skills&nbsp;：</b></p><p> 1．Bachelor’s degree in marine, Mechanical, or Electrical Engineering is preferred.</p><p> 2．Formal Cummins OEM training and certifications.</p><p> 3．Experience&nbsp;in the&nbsp;Dubai /&nbsp;UAE&nbsp;marine services&nbsp;market.</p><p> 4．Strong leadership, communication, and customer-facing skills.</p><p> 5．Ability to work under pressure in a fast-paced, 24/7 industry.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><p>The Service Advisor is responsible for managing customer interactions at the Bodyshop, ensuring a high level of service quality and customer satisfaction. This involves preparing service estimates, advising customers on necessary vehicle repairs, and coordinating with technicians to perform the work. The role focuses on maintaining compliance with company policies and health and safety standards, fostering customer retention, and achieving profitability. Success in this role requires technical knowledge, excellent communication skills, and the ability to work as part of a team while adhering to established procedures and standards.</p><p><br></p><p><b>What You Will Do:</b></p><p><br></p><ul><li>Ensure courteous and professional handling of customers during visits to the Bodyshop.</li><li>Prepare estimates to ensure customer retention and profitability.</li><li>Execute assigned jobs according to established work standards, specifications, and required time.</li><li>Maintain the discipline of the service establishment, ensuring a safe and clean reception area.</li><li>Keep up with new technology, work procedures, time standards, and relevant technical know-how.</li><li>Meet and greet customers as per ALAC Standards, advising on necessary repairs and maintenance.</li><li>Provide cost estimates and explain terms and conditions of repairs to customers.</li><li>Prepare work orders and assign technicians to perform vehicle body repairs.</li><li>Maintain electronic and/or paper records of completed service work.</li><li>Inspect work completed by technicians before delivering the vehicle to the customer.</li><li>Explain work completed, suggest future maintenance, and provide billing statements to customers.</li><li>Perform other tasks as assigned by immediate superior or manager.</li><li>Contribute to team effort by accomplishing related results as needed.</li><li>Comply with the ALAC Quality Management System and participate in organizational improvement activities.</li><li>Ensure all work is carried out safely, not endangering self or others, and complies with company health and safety standards.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Strong communication and analytical skills.</li><li>Proficiency in reading, writing, and speaking English fluently.</li><li>Knowledge of body parts and mechanical components related to repair.</li><li>Understanding of service standards and adherence to safety regulations.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Diploma or High School.</li><li>3 of experience in Customer Service Role</li><li>Fluent in English with strong communication and analytical skills.</li><li>Knowledge of body parts, general mechanical components, and car repair will be an advantage</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Strong knowledge on Salesforce Profiles/Roles and Sharing Rules, Validation Rules, Tasks, Flows and Triggers, etc.</p></li><li><p>Experience with Apex classes, triggers, Visual Force pages/components, and SOQL / SOSL</p></li><li><p>Candidate must have a real estate experience</p></li><li><p>Ability to customize objects, workflows, validation rules, and approval processes.</p></li><li><p>Candidates must have a deep understanding of Salesforce architecture</p></li><li><p>In depth knowledge of Salesforce Lighting &amp; Lightning Component Framework</p></li><li><p>Experience with Salesforce CPQ, Billing and Account Receivable</p></li><li><p>Customize standard and custom objects for invoices, payments, GL entries, and budgets.</p></li><li><p>Should be well aware about the Collection process and auto invoicing</p></li><li><p>Extensive knowledge of Integration through REST API and SOAP API</p></li><li><p>Manage deployments using Change Sets, Salesforce DX, or CI/CD tools.</p></li><li><p>Ability to problem solve high-level software and application issues</p></li><li><p>Ability to manage heavy workloads and projects, many on a time-sensitive basis while still maintaining accuracy with a strong attention to detail</p></li><li><p>Salesforce Administrator Certification and Salesforce Platform Developer Certification is a must</p></li><li><p>Ability to work independently with users/clients, understand business requirements, and translate into workable salesforce solutions</p></li><li><p>Must be able to communicate solutions to technical and non-technical users, provide adequate training to end-users</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Educational Qualification: </strong>Bachelor’s degree in Computer Science or Software Engineering</p></li><li><p><strong>Experience:</strong> Must have 5+ years of extensive hands-on Salesforce development experience including experience with Salesforce Marketing Cloud. They will be responsible for configuration, development, unit testing, and deployment of capabilities and functionality</p></li><li><p><strong>Other requirement: </strong>Candidate must be based in the UAE</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>AHS, a prestigious real estate and luxury lifestyle company, is seeking a professional and highly skilled VIP Waiter / Head of Service to join our team.<br> This role is responsible for delivering exceptional, world-class service to guests ensuring an elevated hospitality experience at all times.<br> As the Head of Service, you will oversee all aspects of F&amp;B service, guest experience, and service team coordination, maintaining the highest standards of elegance, discretion, and professionalism.<br> Responsibilities Lead and oversee all service operations within the property.<br> Ensure flawless table setups, dining arrangements, and service execution.<br> Greet and attend to VIP guests, ensuring a seamless and personalized experience.<br> Train and coordinate service staff to maintain consistent luxury standards.<br> Manage event service for private dinners, gatherings, and formal occasions.<br> Ensure impeccable presentation of dining areas, lounges, and common spaces.<br> Oversee beverage and wine service, including recommendations and pairing.<br> Handle special requests, dietary requirements, and personalized guest preferences.<br> Maintain communication with the kitchen, housekeeping, and concierge teams for smooth operations.<br> Uphold confidentiality, discretion, and guest privacy at all times.<br> Minimum 5 years of experience as a VIP Waiter, Head Waiter, Butler, or in luxury F&amp;B service for HNW/UHNW clients.<br> Strong background in fine dining, luxury hospitality, or private household service.<br> Exceptional knowledge of service etiquette, table settings, wine service, and luxury hospitality standards.<br> Impeccable grooming, manners, and service professionalism.<br> Strong leadership skills with the ability to manage and train service staff.<br> Outstanding communication and interpersonal abilities.<br> Excellent organizational skills and attention to detail.<br> Ability to work long hours, including weekends and holidays, with flexibility.<br> High level of discretion, confidentiality, and emotional intelligence.<br> Valid passport and readiness to travel if required.<br> Additional languages are an asset.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p>We are seeking an experienced and dynamic <strong>IT Service Delivery Head</strong> to lead our IT service management team and ensure seamless delivery of IT services across the organization. The ideal candidate will have strong leadership skills, deep technical knowledge, and proven experience in managing IT operations, service delivery, and client satisfaction.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Oversee the end-to-end IT service delivery function, ensuring high-quality services aligned with business objectives.</li><li>Manage IT service desk, infrastructure, application support, and other IT operations.</li><li>Define and implement IT service management processes (ITIL framework preferred) to improve efficiency, reliability, and service quality.</li><li>Monitor performance metrics, SLAs, and KPIs to ensure timely and effective resolution of IT issues.</li><li>Collaborate with business stakeholders to understand requirements and deliver IT solutions that support organizational goals.</li><li>Lead, mentor, and develop a high-performing IT service delivery team.</li><li>Manage budgets, resource planning, and vendor relationships for IT services and support.</li><li>Drive continuous improvement initiatives to enhance IT service quality and operational efficiency.</li><li>Ensure compliance with security policies, regulatory requirements, and best practices in IT service delivery.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in Computer Science, Information Technology, or related field. Master’s degree preferred.</p></li><li><p><strong>3+ years of experience in IT service management, with at least 2+ years in a leadership role.</strong></p></li><li><p>Strong understanding of ITIL processes, IT operations, and service delivery frameworks.</p></li><li><p>Excellent leadership, communication, and stakeholder management skills.</p></li><li><p>Experience with IT infrastructure management, cloud services, and enterprise applications.</p></li><li><p>Ability to manage multiple projects and priorities in a fast-paced environment.</p></li><li><p>Vendor management and contract negotiation experience is a plus.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Assists cell relining operator preparing in advance all necessary tools and equipment required for casting prior to actual operations taking place in a safe and efficient manner. Operates mobile equipment such as forklift, pay loader etc., as required complying with all safety procedures. Assists cell relining operator bricks lining in accordance with required standards and specified designs. Assists in carrying out superstructure refurbishment, welding and fabrication jobs, and capable of performing ramming processes. Maintains a high standard of housekeeping at all times</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications Completion of training modules specified for PG5 position Minimum Experience: One year of experience in heavy industry is preferable. Skills: Completion of the following courses : Aluminium/Water Explosions Electrical hazards Possession of Forklift Licence Category 7</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About the Team: TikTok’s Global Business Solutions (GBS) team is at the forefront of driving advertising innovation, offering scalable solutions for brands to connect with audiences in meaningful ways. The Client Solutions Manager will work closely with the sales team to provide support and expertise in meeting client objectives and providing best in class customer service to both internal and external clients. The CSM will be responsible for negotiating and optimizing complex opportunities and use data and analytics to build a consultative solution for our clients. They will establish and strengthen key client relationships with a focus on driving revenue, advertiser education &amp; advertiser satisfaction. Success in this position requires a great focus on client service, ability to thrive in a dynamic work environment, and provide custom solutions for advertisers leveraging our unique suite of ad products. Responsibilities: - Manage and grow post-sale client relationships and revenue for advertisers - Become an expert in TikTok solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs - Grow revenue, educate and lead upsell conversations with clients post initial sale - Spearhead client education on products and product updates to advise on the best approach to drive business outcomes for clients and agencies - Outline and oversee all measurement strategies for clients in relation to tracking metrics and delivering results - Identify optimization opportunities for improving performance - Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues - Consult and coach clients and agencies to achieve greater results on TikTok solutions Minimum Qualification(s): - 5+ years of campaign management experience - Mobile marketing background with familiarity with all relevant KPIs - Experience in account management and/or client services roles in digital marketing or ad tech - Experience with auction-based ad networks - Strong analytical skills to identify data-driven insights - Background in performance advertising, managing complex and scaling challenges - Experience diagnosing and solving technical problems with product and engineering teams Preferred Qualification(s): - Knowledge of the apps industry; experience working in or with apps companies is an advantage - Strong communication skills and ability to build relationships - Ability to pitch and upsell effectively - Ability to prioritize and manage tasks in a fast-paced environment - Proven track record of growing account revenue, developing custom media strategies, and managing product testing roadmaps - Familiarity with measurement frameworks and attribution models</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Closing date: &nbsp;<br>Number of positions: 1<br>Recruiter name:&nbsp;Siva Krishna Bonda&nbsp;<br>Reference number: 72021&nbsp;</p><br> <p>Mediclinic Dubai Mall&nbsp;| Dubai | United Arab Emirates</p><br><b>MAIN PURPOSE OF JOB</b> <br><p><span>The Client Relations Supervisor serves as a senior member of the facility/cluster, role-modeling Mediclinic Way, delivering a Passionately Caring experience to our patients, their families and visitors. </span></p><br> <p><span>This operational role focuses on the day-to-day coordination of patient experience initiatives and facility feedback loops. The primary objective is to manage and close non-clinical patient complaints while seamlessly facilitating clinical feedback with the Clinical Complaint Unit.&nbsp; </span></p><br> <p><span>Reporting to the Client Relations Manager, the Supervisor monitors Net Promoter Scores (NPS), coordinates localized action plans, conducts proactive inpatient rounding, and supports outpatient experience enhancements. In doing so, this role actively guides and influences both clinical and non-clinical staff to streamline internal practices, build service alignment, and safeguard Mediclinic Middle East (MCME) client-centric policies.</span></p><br><br><br><b>KEY RESPONSIBILITY AREAS</b> <br><p><strong>KEY RESPONSIBILITY AREAS</strong></p><br> <p><strong>NO.</strong></p><br> <p><strong>DESCRIPTION</strong></p><br> <br> <p><strong>1</strong></p><br> <p>Monitor NPS and implement local action plans</p><br> <br> <p><strong>2</strong></p><br> <p>Resolve non-clinical feedback and facilitate clinical complaints</p><br> <br> <p><strong>3</strong></p><br> <p>Conduct proactive inpatient rounding and support outpatient experiences</p><br> <br> <p><strong>4</strong></p><br> <p>Guide and influence staff on client experience policies and standards</p><br> <br> <p><strong>5</strong></p><br> <p>Coordinate with external survey providers and internal teams</p><br> <br> <br> <br><br><b>REQUIRED EDUCATION</b> <br> <p><strong>ESSENTIAL EDUCATION</strong></p><br> <p>Bachelor's degree in healthcare management, business administration, hospitality, or a relevant field.</p><br> <br> <p><strong>DESIRED EDUCATION</strong></p><br> <p>Certification or training in service excellence, conflict resolution, or patient experience management.</p><br> <br> <br> <br><br><b>REQUIRED EXPERIENCE</b> <br> <p><strong>ESSENTIAL MINIMUM EXPERIENCE</strong></p><br> <p>Minimum 3 years' experience in healthcare operations, client experience, or customer service, with demonstrated capability in handling client feedback and complaint.</p><br> <br> <p><strong>DESIRED EXPERIENCE</strong></p><br> <p>Experience working in airlines, hotels or aesthetics clinics.</p><br> <br> <br> <br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Client Experience Design </li><li>Client experience expertise and skills within healthcare </li><li>Relevant Client Experience policies and procedures </li><li>Net Promoter Score (NPS) interpretation and action planning </li><li>Communication &amp; Interpersonal Skills </li><li>Communication &amp; Stakeholder Engagement </li><li>Coaching and quality improvement </li><li>Demonstrate the ability to develop and maintain client relationships (including mentorship and coaching of team members) </li><li>Emotional Intelligence and Empathy </li><li>Data analysis and interpretation </li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Closing date: &nbsp;<br>Number of positions: 1<br>Recruiter name:&nbsp;Siva Krishna Bonda&nbsp;<br>Reference number: 71771&nbsp;</p><br> <p>Mediclinic City Hospital&nbsp;| Dubai | United Arab Emirates</p><br><b>MAIN PURPOSE OF JOB</b> <br><p>The Client Relations Manager – Cluster is a key member of the Cluster Senior Leadership Team responsible for executing and localizing the organization’s client experience strategy within a defined group of facilities. The role ensures that all patient-facing services are aligned with Mediclinic’s values, culture, and service standards to deliver a seamless, compassionate, and safe experience.</p><br> <p><span>The Manager leads a team of client relations professionals across the cluster, driving service improvement, managing complex feedback and complaints, supporting staff training, and collaborating across departments to ensure high levels of client satisfaction and loyalty.</span></p><br><br><br><b>KEY RESPONSIBILITY AREAS</b> <br><p>1 &nbsp; &nbsp;Lead Cluster-Level Client Experience Strategy Execution&nbsp; &nbsp;and Performance</p><br> <p>Localise and execute the regional CX (Client experience) strategy to fit cluster-specific needs</p><br> <p>Monitor and manage CX performance indicators (e.g., Cemplicity NPS, complaints, compliments)</p><br> <p>Advise the Cluster Hospital Director and SLT on service priorities and pain points. <span>Align hospital services and departments with Mediclinic’s client-centred standards</span></p><br> <p><br>2 &nbsp; &nbsp;Manage Client Experience Team and Operations</p><br> <p>Role model Mediclinic Way</p><br> <p>Lead and develop the CX team (support services, officers, coordinators)</p><br> <p>Oversee handling and resolution of all patient complaints and complex cases</p><br> <p>Ensure adherence to client communication standards and escalation protocols</p><br> <p>Maintain documentation and accountability for service recovery<br>3 &nbsp; &nbsp;Drive Mediclinic Way Culture and Staff Engagement</p><br> <p>Coach CX team and frontline staff in service behaviours and communication skills</p><br> <p>Conduct service walkthroughs, mystery shopper audits, and coaching feedback</p><br> <p>Promote a culture of kindness, empathy, and ownership in service delivery Personal, Proactive and Professional&nbsp;</p><br> <p>Partner with HR and training to embed service culture initiatives</p><br> <p><br>4 &nbsp; &nbsp;Lead Local Campaigns and Journey Improvements</p><br> <p>Implement patient journey enhancements tailored to cluster needs</p><br> <p>Run facility-specific CX campaigns in collaboration with regional office</p><br> <p>Coordinate local service projects and ensure documentation of outcomes</p><br> <p>Serve as key link to marketing for brand reputation and internal messaging</p><br> <p><br>5 &nbsp; &nbsp;Represent Client Experience in SLT and Cross-Functional Committees</p><br><br><br><b>REQUIRED EDUCATION</b> <br><p>Bachelor’s degree in healthcare management, business administration, or relevant field</p><br> <p>Desired Education:<br>Postgraduate training in service excellence,&nbsp;<br>experience management, or related areas.</p><br> <br><br><b>REQUIRED EXPERIENCE</b> <br><p>Minimum 5 years’ experience in healthcare operations or client experience, with 2+ years in a leadership role managing people and performance<br>Experience leading multidisciplinary service delivery and client engagement initiatives</p><br> <p>Desired Experience:</p><br> <p>Client satisfaction platforms (e.g., Cemplicity, Press Ganey, or others)<br>Leadership experience in client relations in the hospitality industry&nbsp;<br>Working across multi-site operations</p><br><br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Ability to build exceptional client relationships </li><li>Business acumen and ability to interact with corporate client </li><li>Client Experience Design </li><li>Client engagement and experience principles </li><li>Client experience expertise and skills within healthcare </li><li>Client experience related administration of survey systems and other engagement tools </li><li>Communication, marketing, client interaction and reputation management principles </li><li>Verbal and written communication skills in English (Arabic will be an advantage) </li><li>Complaint management and related patient experience principles </li><li>Net Promoter Score (NPS) interpretation and action planning </li><li>Thorough knowledge of continuous improvement methodologies, principles and tools (e.g. Lean, TOC, WCM, Kaizen, 5S, Value Stream Mapping, Kanban, etc.) </li><li>Change Management &amp; Implementation </li><li>Coaching and Mentoring </li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br>Senior Client Relationship Manager - Corporate Services<br><br>Work Location: Geneva, Switzerland<br><br>Estimated Salary Range: CHF 100,000-120,000 per annum + Bonus<br><br> <br><br>Applicants must already be located in Geneva to be considered for this post.<br><br>We are seeking an experienced Senior Client Relationship Manager to join our Corporate Services team.<br><br>The successful candidate will manage and develop client relationships while overseeing the delivery of high-quality corporate, tax, and accounting services. This role requires a versatile professional who is willing to broaden their expertise and work across multiple service lines.<br><br>Qualifications &amp; Experience:<br>Minimum 7-10 years of relevant professional experience, ideally within corporate services, tax advisory, accounting, fiduciary services, or a similar environment.Strong background in at least one (preferably more) of the following areas:<br>Corporate servicesTaxAccounting<br><br><br><br>While a solid foundation in one of the above disciplines is essential, the ideal candidate will not operate in a silo. We are looking for a professional who is eager to expand their knowledge, diversify their expertise, and work across different practice areas as client needs require.<br><br>Key Attributes:<br>Proven client relationship management experienceCommercial awareness and solution-oriented mindsetAbility to coordinate multidisciplinary servicesWillingness to learn, adapt, and broaden professional scopeProactive, hands-on, and accountable<br><br><br>This position is suited for a professional seeking long-term growth in a dynamic and diversified corporate services environment.<br><br> <br><br>Let op: vacaturefraude<br><br>Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding:<br>* Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN).<br>* Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiële contactgegevens op onze website.<br> <br>Important: job fraud<br> <br>Unfortunately, job fraud is becoming more common. Beware of such scams:<br>* We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via WhatsApp or during a video call.<br>* If you're unsure whether a vacancy or contact person is legitimate, please reach out to us directly using the official contact details on our website.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Corporate Services, Fiduciary services, tax, financial services, accounting, family office<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> General Information <br> <br> Req # <br> WD00101839 <br> <br> Career area: <br> Sales <br> <br> Country/Region: <br> United Arab Emirates <br> <br> State: <br> Dubai <br> <br> City: <br> Dubai <br> <br> Date: <br> Friday, July 17, 2026 <br> <br> Working time: <br> Full-time <br> <br> <strong>Additional Locations</strong>:&nbsp; * United Arab Emirates - Dubai <br> <br> <br> <br> <br> <br> Why Work at Lenovo <br> <br> We are Lenovo. We do what we say. We own what we do. We WOW our customers.&nbsp;<br>Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).&nbsp;<br><br> This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.<br> <br> <br> <br> <br> <br> Description and Requirements <br> <br> <br><p>Lenovo is seeking a high-performing Client Account Manager to drive growth across the Kuwait and Bahrain markets.</p><br><p>In this strategic, customer-facing role, you will be responsible for developing and expanding relationships with enterprise and public-sector organizations, helping customers navigate their digital transformation initiatives through Lenovo's industry-leading infrastructure solutions. You will serve as a trusted advisor to key stakeholders, identify new business opportunities, and lead complex sales engagements from opportunity creation through successful closure.</p><br><p>Working closely with customers, partners, and cross-functional teams, you will play a pivotal role in accelerating business growth while delivering exceptional customer experiences across one of Lenovo's most dynamic growth regions.</p><br><br><p><strong>What You'll Do</strong><br></p><br><ul><li>Own and grow a portfolio of strategic enterprise and public-sector accounts driving revenue growth, market share, and customer satisfaction.</li><li>Develop and execute account strategies that expand Lenovo's Infrastructure Solutions footprint and increase share of wallet within existing customers.</li><li>Build strong relationships with executive sponsors, decision-makers, and key influencers, positioning Lenovo as a trusted strategic technology partner.</li><li>Identify, develop, and close complex infrastructure opportunities across servers, storage, cloud, hybrid IT, AI, and data center solutions.</li><li>Lead commercial discussions, contract negotiations, and multi-stakeholder engagements to successfully secure high-value business opportunities.</li><li>Collaborate with solution architects, pre-sales specialists, services teams, marketing, and channel partners to deliver customer-centric solutions.</li><li>Manage contract lifecycle activities and ensure smooth execution of commercial agreements.</li><li>Strengthen and expand partner relationships to drive joint go-to-market initiatives and maximize business growth opportunities.</li></ul><br><p><strong>What Makes You Successful</strong></p><br><ul><li>8-10+ years of experience of proven success managing enterprise and public-sector accounts specifically in Kuwait and Bahrain.</li><li>Demonstrated ability to consistently achieve or exceed revenue and business growth objectives.</li><li>Experience selling complex technology solutions, preferably in infrastructure, data center, cloud, hybrid IT, AI, or enterprise technology environments.</li><li>Strong consultative selling, negotiation, and executive relationship management skills.</li><li>Ability to engage and influence both business and technical stakeholders across multiple levels of an organization.</li><li>Strong commercial acumen with the ability to identify, qualify, and convert opportunities into long-term customer value.</li><li>Experience working in a matrixed, multinational organization and coordinating cross-functional resources to achieve customer outcomes.</li><li>Self-starter with a growth mindset, excellent communication skills, and a passion for building lasting customer partnerships.</li></ul><br><p><strong>Why Lenovo</strong></p><br><p>At Lenovo, you'll have the opportunity to shape digital transformation journeys for some of the Gulf region's most influential organizations. You'll join a globally recognized technology leader, collaborating with talented teams while delivering innovative infrastructure solutions that help customers unlock new possibilities for growth and success.</p><br><br><p>Ready to help leading organizations transform the way they operate and grow? Join us and make an impact across the Gulf region with Lenovo Infrastructure Solutions.</p><br><br> <br> <br> <em><span>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.</span></em><br> <br> <br> <br> <br> <br> <strong>Additional Locations</strong>:&nbsp; * United Arab Emirates - Dubai <br> <br> <br> * United Arab Emirates <br> <br> * United Arab Emirates - Dubai <br> <br> <br><strong>AI PROCESSING NOTICE</strong><br>We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.<br><br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a Client Solutions Manager to support TikTok’s Tourism book of business. In this role, you will partner with tourism boards, destination marketers, attractions, media agencies, and internal teams to develop advertising strategies that inspire travel and deliver measurable business results. The ideal candidate has experience in digital advertising, media performance, or client consulting. They should understand how to translate destination priorities and traveler insights into effective full-funnel strategies, from building awareness and consideration to driving visits, bookings, and other conversion outcomes. Key Responsibilities: - Own strategic relationships with tourism advertisers, agencies, and senior stakeholders. - Develop a deep understanding of each client’s business objectives, priority destinations, source markets, target travelers, and seasonal calendar. - Build account strategies that support destination campaigns, key travel periods, events, attractions, and visitor growth objectives. - Translate client priorities into full-funnel TikTok solutions across awareness, consideration, and performance. - Guide campaign planning and execution, including audience strategy, creative recommendations, optimization, and measurement. - Analyze campaign and market data to identify performance trends, growth opportunities, and clear next steps. - Lead regular business reviews and present recommendations that connect media performance with client outcomes. - Advise clients on TikTok best practices, platform capabilities, creative effectiveness, signals, and measurement solutions. - Partner with Sales, Creative, Product, Measurement, Solutions Engineering, and Operations teams to address client challenges and deliver against account plans. - Identify opportunities to increase product adoption and unlock incremental investment. - Maintain a strong understanding of travel trends, traveler behavior, competitive activity, and developments across the tourism sector. - Represent the needs of tourism clients internally and contribute insights that help strengthen TikTok’s solutions for the category. Minimum Qualifications: - Bachelor’s degree in advertising, marketing, business, or a related field, or equivalent practical experience. - 5+ years of experience in client solutions, account management, digital advertising, media, marketing, consulting, or tourism. - Fluent verbal and written communication skills in English and Arabic due to the nature of the role working with Arabic speaking clients. - Demonstrated experience managing complex client relationships and influencing senior stakeholders. - Solid understanding of digital campaign planning, execution, optimization, and reporting. Preferred Qualifications: - Ability to interpret data and translate findings into practical business recommendations. - Experience working across multiple teams and managing competing priorities in a fast-paced environment. - Excellent presentation, communication, stakeholder management, and problem-solving skills.</p> </div>