Customer Service Jobs in UAE

Additional Information<br><br>Job Number 26077064<br><br>Job Category Spa<br><br>Location Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates, 79797VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Why Carrier?<br><br>Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented modern air conditioning, and our team of pioneers continues to advance technologies that transform how we live, work, and move.<br><br>We offer industry-leading services and sustainable solutions designed to create healthier homes, buildings, and environments while reducing environmental impact. At Carrier, diversity and inclusion are the drivers of innovation and growth — and our exceptional people put the customer at the center of everything we do.<br><br>Job Description<br><br>We are seeking a motivated and detail-oriented Junior HVAC Service Technician to join our team. The ideal candidate will assist in the installation, diagnosis, maintenance, and repair of a wide range of HVAC systems while ensuring high-quality service and adherence to safety standards. This role is suited for individuals with foundational HVAC experience who are looking to grow their technical skills in a professional environment.<br><br>Role Responsibilities<br><br>Independently diagnose and repair various HVAC equipment and components, including but not limited to:Air-cooled and water-cooled systems up to 1000 tons Hot water boilers up to 200 HPHydronic and piping systems Air conditioning units of various sizes Pumps, air handling units, cooling towers, spot coolers, gas heaters, controls, and electrical components Perform start-ups, shutdowns, teardown, and basic commissioning of HVAC systems Maintain accurate field service documentation, including:Service reports Refrigerant tracking logs Timekeeping records Use power tools, hand tools, and mechanical equipment safely and effectively for servicing and repairs Operate service vehicles and equipment, including forklifts when required Load and unload tools, equipment, and materials from trucks Communicate professionally with coworkers, subcontractors, and customers at all times Support general business operations, including:Inventory checks Equipment maintenance Cleaning and organization of work areas Provide potential sales leads and promote company products and services to customers Support onboarding and training of new or junior staff when required Strictly follow all Environmental, Health, and Safety (EHS) protocols at all times<br>Minimum Requirements<br><br>High School Diploma or GED equivalent0–2 years of relevant HVAC experience (junior-level position) Basic understanding of commercial HVAC systems preferred Ability to lift, carry, and manipulate equipment weighing up to 50 lbs Strong work ethic, willingness to learn, and ability to work in a team environment Good communication and customer service skills<br><br>Our Commitment to You<br><br>At Carrier, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a workplace that attracts, develops, and retains the best talent, fosters collaboration, and drives innovation to serve our customers better.<br><br>We are guided by our values of Respect, Integrity, Inclusion, Innovation, and Excellence, and we are excited for you to join us and make a difference.<br><br>Apply Now!<br><br>Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.<br><br>Job Applicant's Privacy Notice<br><br>Click on this link to read the Job Applicant's Privacy Notice

Job Summary: Supervises employees who install, service, and repair equipment and machinery.<br>Key Requirements:5+ years of experience in the field Mechanical Engineering background with the knowledge of Electronics Marine experience is preferred Team management experience Customer service, strong communication skills Cummins product knowledge is a must ERP, Ms. Office skills preferred Ability to track and achieve financial targets Supplier management, Conflict management, Negotiation skills<br>Key Responsibilities:Supervises Service Technicians and/or Service Team Leaders; coordinates and schedules Technicianwork schedules; communicates repair plans to Technicians aligned with customer quotes; monitors Technician productivity and repair quality. Achieving financial targets Provides coaching and feedback to individual Service Technicians and/or Service Team Leaders; provides performance reviews and opportunities for professional growth. Provides first level of support to Service Technicians requiring assistance; escalates technicalsupport needs for resolution when needed. Manages service logistics including use of materials, equipment, and employees ensuring safety, quality, and efficient operations Develop and/or reviews quotes for accuracy prior to communication to customers; provides updates on repair status and any plan or schedule changes. Participates in continuous improvement activities by reviewing, changing, and improving processes in line with changing customer expectations/organizational goals. Monitors the status of open repairs with technicians; addresses issues that impact completion of the repair plan in the time quoted to customers. Monitors goals and targets for the branch; measures, reviews, and maintains superior customer satisfaction levels. Resolves customer concerns related to Cummins or distributor warranties; develops strong relationships with key customers through frequent and professional communication. Qualifications and Competencies Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Directs work - Providing direction, delegating, and removing obstacles to get work done. Ensures accountability - Holding self and others accountable to meet commitments. Manages conflict - Handling conflict situations effectively, with a minimum of noise. Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such asmechanical and electronic service tools, and diagnoses computer software to isolate failedcomponents to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking. Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution. Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done. Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner. Warranty Process - Analyzes customer issues to verify root cause of failure and associated progressive damage using Cummins published service information; interprets the warranty administration manual to determine eligibility for coverage and claim requirements; identifies items associated with repair that can be covered and communicates to stakeholders; files a claim in the appropriate system using proper documentation and requirements to receive accurate settlement. Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Company Overview： MINGTAI POWER TRADING L. L. C (MT Power Dubai) is a leading provider of advanced marine and shipboard technologies, headquartered in Dubai, UAE. With a commitment to innovation, reliability, and sustainability, we specialize in delivering cutting-edge solutions tailored to the maritime industry’s evolving needs. Our expertise spans a comprehensive range of systems and services, empowering vessels with efficient, intelligent, and environmentally responsible technologies. <br>Position Summary We are seeking an expert-level Service Manager to lead our dedicated technical team. This is a hands-on leadership role for a candidate who is a technical authority on Cummins marine generator sets. You will be responsible for managing a team of approximately 10 mechanical and electronic Service Engineers,overseeing al after-sales activities from routine maintenance and emergency repairs to major overhauls. The ideal candidate must possess deep, proven, hands-on field experience in the commissioning, troubleshooting, and overhaul of Cummins marine engines and control systems. You will be the final point of technical escalation for the entire team.<br>Key Responsibilities：1. Team & Technical Leadership:1) Lead, mentor, and manage a mixed team of ~10 mechanical and electronic service engineers.2) Act as the primary technical expert and final escalation point for all complex diagnostic and repair challenges.3) Plan and manage engineer schedules, dispatching the right skills for 24/7 emergency call-outs, planned maintenance, and major projects.4) Conduct regular performance reviews, identify training needs, and develop the technical competency of the team.5) Foster a strong culture of safety (HSE), quality, and first-time-fix problem-solving. 2. Service Operations Management :1) Oversee the entire service workflow, from customer call and quotation to job execution and final invoicing.2) Ensure all service work (maintenance, repair, overhaul) is executed to OEM (Cummins) standards and meets marine classification society (e.g., DNV, BV, LR) requirements.3) Review and approve all technical service reports, ensuring accuracy, clarity, and timely submission to clients.4) Implement and optimize service processes to improve response time, efficiency, and Mean Time to Repair (MTTR).3. Expert Technical Execution (Hands-on) :1) Personally lead or supervise complex troubleshooting of advanced mechanical issues (e.g., fuel systems, engine performance) and electronic/control systems (e.g., PCC, Deep Sea, AVRs, governors, synchronization).2) Plan, scope, and manage major overhaul projects, both on-board vessels and in the workshop, ensuring all tolerances and procedures are met.3) Oversee and sign off on the commissioning of new and repaired generator sets, including load bank testing and sea trials.4. Customer & Commercial Management :1) Serve as the key technical point of contact for high-value clients, including ship owners, fleet managers, and chief engineers.2) Handle and resolve any client escalations or service disputes professionally.3) Work closely with the parts and sales teams to provide expert technical scoping for complex repair and overhaul quotations, ensuring profitability and accuracy. Required Qualifications & Experience (Must-Haves) ： 1．Minimum 7-10 years of direct, hands-on field experience specifically with Cummins marine generator sets (e.g., KTA19, KTA38, KTA50, QSK-60, Onan). 2．Minimum 3 years of experience in a supervisory or management role, leading a technical service team. 3．Expert-level, proven experience in the following three areas:1) Troubleshooting: Advanced diagnostics of complex mechanical failures AND electronic control systems.2) Overhaul: Proven experience managing or leading full "major" engine overhauls.3) Commissioning: Onboard installation, paralleling / synchronization, and load testing. 4．Essential: Expert-level proficiency with Cummins diagnostic software (e.g., Cummins Insite, Incal) and related diagnostic tools. 5．Strong knowledge of marine electrical systems, power generation, and protection relays. 6．Valid UAE Driver's License and willingness to travel to ports/vessels across the UAE. Desired Skills ： 1．Bachelor’s degree in marine, Mechanical, or Electrical Engineering is preferred. 2．Formal Cummins OEM training and certifications. 3．Experience in the Dubai / UAE marine services market. 4．Strong leadership, communication, and customer-facing skills. 5．Ability to work under pressure in a fast-paced, 24/7 industry. What We Offer： 1．A competitive salary and benefits package. 2．A key leadership role in a respected and growing company. 3．The opportunity to be the definitive technical authority and build a world-class service team. A challenging and dynamic work environment.

Company Overview： MINGTAI POWER TRADING L. L. C (MT Power Dubai) is a leading provider of advanced marine and shipboard technologies, headquartered in Dubai, UAE. With a commitment to innovation, reliability, and sustainability, we specialize in delivering cutting-edge solutions tailored to the maritime industry’s evolving needs. Our expertise spans a comprehensive range of systems and services, empowering vessels with efficient, intelligent, and environmentally responsible technologies. <br>Position Summary We are seeking an expert-level Service Manager to lead our dedicated technical team. This is a hands-on leadership role for a candidate who is a technical authority on Cummins marine generator sets. You will be responsible for managing a team of approximately 10 mechanical and electronic Service Engineers,overseeing al after-sales activities from routine maintenance and emergency repairs to major overhauls. The ideal candidate must possess deep, proven, hands-on field experience in the commissioning, troubleshooting, and overhaul of Cummins marine engines and control systems. You will be the final point of technical escalation for the entire team.<br>Key Responsibilities：1. Team & Technical Leadership:1) Lead, mentor, and manage a mixed team of ~10 mechanical and electronic service engineers.2) Act as the primary technical expert and final escalation point for all complex diagnostic and repair challenges.3) Plan and manage engineer schedules, dispatching the right skills for 24/7 emergency call-outs, planned maintenance, and major projects.4) Conduct regular performance reviews, identify training needs, and develop the technical competency of the team.5) Foster a strong culture of safety (HSE), quality, and first-time-fix problem-solving. 2. Service Operations Management :1) Oversee the entire service workflow, from customer call and quotation to job execution and final invoicing.2) Ensure all service work (maintenance, repair, overhaul) is executed to OEM (Cummins) standards and meets marine classification society (e.g., DNV, BV, LR) requirements.3) Review and approve all technical service reports, ensuring accuracy, clarity, and timely submission to clients.4) Implement and optimize service processes to improve response time, efficiency, and Mean Time to Repair (MTTR).3. Expert Technical Execution (Hands-on) :1) Personally lead or supervise complex troubleshooting of advanced mechanical issues (e.g., fuel systems, engine performance) and electronic/control systems (e.g., PCC, Deep Sea, AVRs, governors, synchronization).2) Plan, scope, and manage major overhaul projects, both on-board vessels and in the workshop, ensuring all tolerances and procedures are met.3) Oversee and sign off on the commissioning of new and repaired generator sets, including load bank testing and sea trials.4. Customer & Commercial Management :1) Serve as the key technical point of contact for high-value clients, including ship owners, fleet managers, and chief engineers.2) Handle and resolve any client escalations or service disputes professionally.3) Work closely with the parts and sales teams to provide expert technical scoping for complex repair and overhaul quotations, ensuring profitability and accuracy. Required Qualifications & Experience (Must-Haves) ： 1．Minimum 7-10 years of direct, hands-on field experience specifically with Cummins marine generator sets (e.g., KTA19, KTA38, KTA50, QSK-60, Onan). 2．Minimum 3 years of experience in a supervisory or management role, leading a technical service team. 3．Expert-level, proven experience in the following three areas:1) Troubleshooting: Advanced diagnostics of complex mechanical failures AND electronic control systems.2) Overhaul: Proven experience managing or leading full "major" engine overhauls.3) Commissioning: Onboard installation, paralleling / synchronization, and load testing. 4．Essential: Expert-level proficiency with Cummins diagnostic software (e.g., Cummins Insite, Incal) and related diagnostic tools. 5．Strong knowledge of marine electrical systems, power generation, and protection relays. 6．Valid UAE Driver's License and willingness to travel to ports/vessels across the UAE. Desired Skills ： 1．Bachelor’s degree in marine, Mechanical, or Electrical Engineering is preferred. 2．Formal Cummins OEM training and certifications. 3．Experience in the Dubai / UAE marine services market. 4．Strong leadership, communication, and customer-facing skills. 5．Ability to work under pressure in a fast-paced, 24/7 industry. What We Offer： 1．A competitive salary and benefits package. 2．A key leadership role in a respected and growing company. 3．The opportunity to be the definitive technical authority and build a world-class service team. A challenging and dynamic work environment.

Company Overview： MINGTAI POWER TRADING L. L. C (MT Power Dubai) is a leading provider of advanced marine and shipboard technologies, headquartered in Dubai, UAE. With a commitment to innovation, reliability, and sustainability, we specialize in delivering cutting-edge solutions tailored to the maritime industry’s evolving needs. Our expertise spans a comprehensive range of systems and services, empowering vessels with efficient, intelligent, and environmentally responsible technologies. <br>Position Summary We are seeking an expert-level Service Manager to lead our dedicated technical team. This is a hands-on leadership role for a candidate who is a technical authority on Cummins marine generator sets. You will be responsible for managing a team of approximately 10 mechanical and electronic Service Engineers,overseeing al after-sales activities from routine maintenance and emergency repairs to major overhauls. The ideal candidate must possess deep, proven, hands-on field experience in the commissioning, troubleshooting, and overhaul of Cummins marine engines and control systems. You will be the final point of technical escalation for the entire team.<br>Key Responsibilities：1. Team & Technical Leadership:1) Lead, mentor, and manage a mixed team of ~10 mechanical and electronic service engineers.2) Act as the primary technical expert and final escalation point for all complex diagnostic and repair challenges.3) Plan and manage engineer schedules, dispatching the right skills for 24/7 emergency call-outs, planned maintenance, and major projects.4) Conduct regular performance reviews, identify training needs, and develop the technical competency of the team.5) Foster a strong culture of safety (HSE), quality, and first-time-fix problem-solving. 2. Service Operations Management :1) Oversee the entire service workflow, from customer call and quotation to job execution and final invoicing.2) Ensure all service work (maintenance, repair, overhaul) is executed to OEM (Cummins) standards and meets marine classification society (e.g., DNV, BV, LR) requirements.3) Review and approve all technical service reports, ensuring accuracy, clarity, and timely submission to clients.4) Implement and optimize service processes to improve response time, efficiency, and Mean Time to Repair (MTTR).3. Expert Technical Execution (Hands-on) :1) Personally lead or supervise complex troubleshooting of advanced mechanical issues (e.g., fuel systems, engine performance) and electronic/control systems (e.g., PCC, Deep Sea, AVRs, governors, synchronization).2) Plan, scope, and manage major overhaul projects, both on-board vessels and in the workshop, ensuring all tolerances and procedures are met.3) Oversee and sign off on the commissioning of new and repaired generator sets, including load bank testing and sea trials.4. Customer & Commercial Management :1) Serve as the key technical point of contact for high-value clients, including ship owners, fleet managers, and chief engineers.2) Handle and resolve any client escalations or service disputes professionally.3) Work closely with the parts and sales teams to provide expert technical scoping for complex repair and overhaul quotations, ensuring profitability and accuracy. Required Qualifications & Experience (Must-Haves) ： 1．Minimum 7-10 years of direct, hands-on field experience specifically with Cummins marine generator sets (e.g., KTA19, KTA38, KTA50, QSK-60, Onan). 2．Minimum 3 years of experience in a supervisory or management role, leading a technical service team. 3．Expert-level, proven experience in the following three areas:1) Troubleshooting: Advanced diagnostics of complex mechanical failures AND electronic control systems.2) Overhaul: Proven experience managing or leading full "major" engine overhauls.3) Commissioning: Onboard installation, paralleling / synchronization, and load testing. 4．Essential: Expert-level proficiency with Cummins diagnostic software (e.g., Cummins Insite, Incal) and related diagnostic tools. 5．Strong knowledge of marine electrical systems, power generation, and protection relays. 6．Valid UAE Driver's License and willingness to travel to ports/vessels across the UAE. Desired Skills ： 1．Bachelor’s degree in marine, Mechanical, or Electrical Engineering is preferred. 2．Formal Cummins OEM training and certifications. 3．Experience in the Dubai / UAE marine services market. 4．Strong leadership, communication, and customer-facing skills. 5．Ability to work under pressure in a fast-paced, 24/7 industry. What We Offer： 1．A competitive salary and benefits package. 2．A key leadership role in a respected and growing company. 3．The opportunity to be the definitive technical authority and build a world-class service team. A challenging and dynamic work environment.

<p><h4>Position summary</h4> <p>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a</p><p></p>

Hiring for Service Sales Manager Heat Exchanger & Cooler Refurbishment1. Position Summary The Service Sales Manager will be a key driver of business growth, responsible for the commercial strategy, sales, and management of service contracts for a diverse range of heat transfer equipment. This role requires a unique blend of technical expertise, commercial acumen, and strong client relationship management skills. The focus is on securing new business and managing existing long-term service contracts (LTSAs) for both workshop and on-site refurbishment services, particularly within the demanding environment of industrial shutdowns. The ideal candidate must be a highly experienced Mechanical Engineer with a proven track record in technical sales within the servicing industry, possessing deep technical knowledge of relevant industry standards and a strong commitment to safety and quality.2. Key Responsibilities Sales & Business Development•Develop and execute a strategic sales plan to achieve and exceed revenue targets for the service division.•Identify, qualify, and secure new service and refurbishment contracts for a comprehensive range of heat transfer equipment, including:◦Shell & Tube Heat Exchangers◦Plate Heat Exchangers◦Fin Fan Air Coolers◦Condensers◦Marine Coolers◦Evaporators•Focus on securing and managing service work in both the workshop environment and on-site during industrial shutdowns (turnarounds). Commercial & Contract Management•Lead the negotiation, execution, and management of long-term service contracts (LTSAs) with key clients in the refinery, petrochemical, and power sectors.•Prepare detailed, technically sound commercial proposals, tenders, and quotations, ensuring profitability and alignment with client needs.•Monitor market trends, competitor activities, and customer needs to identify new service opportunities and inform pricing strategies. Technical Sales Support & Compliance•Act as the primary technical and commercial point of contact for clients, leveraging a sound knowledge of ASME and TEMA standards to propose optimal repair and refurbishment solutions.•Collaborate closely with the Service Operations team to ensure seamless project handover and client satisfaction.•Ensure all commercial activities and proposed service scopes adhere to client-specific and refinery HSE requirements.•Conduct technical presentations and client meetings to articulate the value proposition of the company's service offerings. Client Relationship Management•Build and maintain strong, long-lasting relationships with key decision-makers and procurement teams at client organizations.•Manage the entire sales cycle from initial contact and technical consultation through to contract closure and post-sales follow-up.3. Required Qualifications Education- Graduate in Mechanical Engineering Experience Minimum 10 Years Proven experience in technical sales, business development, and commercial management within the service, repair, or refurbishment industry, specifically for heat transfer or related industrial equipment. Technical Knowledge Expert Level Sound, demonstrable knowledge of ASME Boiler and Pressure Vessel Code (BPVC) and TEMA Standards (Class R, C, and B). Direct experience selling service solutions into refinery, petrochemical, or power generation environments, with an understanding of shutdown/turnaround logistics.<br><br>4. Skills and Competencies•Exceptional sales, negotiation, and commercial closing skills.•Strong technical aptitude combined with excellent business development capabilities.•Superior communication, presentation, and client-facing skills.•Proficiency in CRM software and sales pipeline management.•Willingness to travel extensively to meet clients and support sales activities<br>.

Hiring for Service Sales Manager Heat Exchanger & Cooler Refurbishment1. Position Summary The Service Sales Manager will be a key driver of business growth, responsible for the commercial strategy, sales, and management of service contracts for a diverse range of heat transfer equipment. This role requires a unique blend of technical expertise, commercial acumen, and strong client relationship management skills. The focus is on securing new business and managing existing long-term service contracts (LTSAs) for both workshop and on-site refurbishment services, particularly within the demanding environment of industrial shutdowns. The ideal candidate must be a highly experienced Mechanical Engineer with a proven track record in technical sales within the servicing industry, possessing deep technical knowledge of relevant industry standards and a strong commitment to safety and quality.2. Key Responsibilities Sales & Business Development•Develop and execute a strategic sales plan to achieve and exceed revenue targets for the service division.•Identify, qualify, and secure new service and refurbishment contracts for a comprehensive range of heat transfer equipment, including:◦Shell & Tube Heat Exchangers◦Plate Heat Exchangers◦Fin Fan Air Coolers◦Condensers◦Marine Coolers◦Evaporators•Focus on securing and managing service work in both the workshop environment and on-site during industrial shutdowns (turnarounds). Commercial & Contract Management•Lead the negotiation, execution, and management of long-term service contracts (LTSAs) with key clients in the refinery, petrochemical, and power sectors.•Prepare detailed, technically sound commercial proposals, tenders, and quotations, ensuring profitability and alignment with client needs.•Monitor market trends, competitor activities, and customer needs to identify new service opportunities and inform pricing strategies. Technical Sales Support & Compliance•Act as the primary technical and commercial point of contact for clients, leveraging a sound knowledge of ASME and TEMA standards to propose optimal repair and refurbishment solutions.•Collaborate closely with the Service Operations team to ensure seamless project handover and client satisfaction.•Ensure all commercial activities and proposed service scopes adhere to client-specific and refinery HSE requirements.•Conduct technical presentations and client meetings to articulate the value proposition of the company's service offerings. Client Relationship Management•Build and maintain strong, long-lasting relationships with key decision-makers and procurement teams at client organizations.•Manage the entire sales cycle from initial contact and technical consultation through to contract closure and post-sales follow-up.3. Required Qualifications Education- Graduate in Mechanical Engineering Experience Minimum 10 Years Proven experience in technical sales, business development, and commercial management within the service, repair, or refurbishment industry, specifically for heat transfer or related industrial equipment. Technical Knowledge Expert Level Sound, demonstrable knowledge of ASME Boiler and Pressure Vessel Code (BPVC) and TEMA Standards (Class R, C, and B). Direct experience selling service solutions into refinery, petrochemical, or power generation environments, with an understanding of shutdown/turnaround logistics.<br><br>4. Skills and Competencies•Exceptional sales, negotiation, and commercial closing skills.•Strong technical aptitude combined with excellent business development capabilities.•Superior communication, presentation, and client-facing skills.•Proficiency in CRM software and sales pipeline management.•Willingness to travel extensively to meet clients and support sales activities<br>.

<p><h4>Position summary</h4> <p>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a</p><p></p>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our guest event experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the guest event expert makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest service experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for guest event experts – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> Less than 1-year related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> Driver's license.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.</p> <p>With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy.</p> <p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p> <p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Some careers shine brighter than others.&nbsp; &nbsp;</strong></p><br><br><p>If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further</p><br><br><br><p>HSBC aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world.</p><br><br><br><p>This role will lead the Mortgage Sales Support &amp; Service team to deliver consistent service excellence across customer service, sales support, escalated complaint handling, broker and developer relationship.</p><br><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Leadership, People Management and Culture<ul><li>Lead, coach and performance-manage a multi skilled team responsible for mortgage servicing, sales support, lead management, loan amendments/modifications and complaint resolution.</li><li>Set clear objectives aligned to service KPIs and ensure daily operational discipline.</li><li>Build a customer-centric culture with strong collaboration across sales, service and operations; embed cross-training to improve resilience and coverage.</li></ul></li><li>Sales support, Stakeholder Management, Risk, Compliance and Controls<ul><li>Ensure the team effectively supports the Home Loan Sales team across end-to-end sales support activities, including application progression, amendments, and disbursement readiness.</li><li>Oversee quality checking of mortgage applications and ensure robust follow-through to disbursement through proactive customer and stakeholder engagement.</li><li>Support all sales support &amp; customer service related tasks and activities with efficient controls and governance on various processes related to sales &amp; service.</li><li>Ensure strong adherence to compliance, sanctions and customer review requirements</li><li>Represent the function in audits, performance reviews, governance forums and working groups</li><li>Oversight, governance &amp; execution of tasks related to lead management, MI management, broker related tasks, broker commission payments, developer related tasks, process manuals.</li></ul></li><li>Mortgage Services Excellence, MI Management, Streamlining<ul><li>Involve and investigate customer queries, escalations, complaints related Home Loans/Mortgage</li><li>Ability to effectively interact with customers, internal stakeholders, third-party via calls, email, face-to-face meetings, for mortgage related requests and daily tasks.</li><li>Ensure timely follow-up on investigations, customer instructions and complaint actions</li><li>Maintain high standards of written and verbal customer communication, ensuring fair outcomes and clear explanation</li><li>Work closely with Customer Experience team and other stakeholders to resolve Queries, Complaints or any escalations.</li><li>Own the production, analysis and governance of Management Information (MI) for stakeholders</li><li>Identify trends, root causes and improvement opportunities and lead action plans to improve efficiency and customer outcomes.</li><li>Work with stakeholders to streamline processes, improve utilization of resources, and enhance end-to-end customer journeys.</li></ul></li></ul><br><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><ul><li>Experience in Home Loans/Mortgages (preferred) with proven delivery in a sales &amp; service driven environment</li><li>Demonstrated people leadership experience (team leadership, coaching, performance management)</li><li>Strong customer complaint handling capability, including complex/escalated case management</li><li>Strong understanding of SLAs, service quality, and operational controls</li><li>Experience producing and using MI to manage performance and drive improvements.</li><li>Fluent English (written and verbal) with excellent stakeholder communication and negotiation skills.</li><li>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE</li></ul><br><br><p><strong>You’ll achieve more at HSBC.</strong></p><br><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.</p><br><br><p>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><br><br><p>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</p><br><br><br> </div>

About Us<br><br>Al Ghurair Investment is one of the largest diversified family business groups in the Middle East, with operations in seven distinct industry sectors: foods, resources, properties, construction, energy, mobility and ventures.<br><br>With a grassroots heritage in the United Arab Emirates spanning more six decades, Al Ghurair Investment is woven into the very fabric of the nation since 1960, as a small trading business, when pearl diving and fishing were still the mainstays of the economy.<br><br>Having fostered a proud history of innovation and entrepreneurship, today we continue to build upon our long legacy, founded on a solid commitment to excellence, trust and responsibility, all guided by a single ideal: ‘Enhancing Life.’<br><br>Today, the Al Ghurair family name is synonymous with the development of the region, and we build upon our long history of innovation and entrepreneurship through our operations in six distinct sectors including food, resources, properties, construction, energy, mobility and ventures.<br><br>Headquartered in Deira, the heart of Dubai, our diversified operations span more than 20+ countries and 7 sectors across the globe, employing approximately 28,000 people.<br><br>About The Team<br><br>Drawing on over 60 years of automotive expertise, Al Ghurair Mobility is redefining transportation across the UAE by advancing cleaner, smarter, and more connected mobility solutions. From hybrid and CNG-powered taxis to the introduction of EXEED, a high-tech automotive brand known for intelligent design, advanced safety features, and refined performance, our growing portfolio serves both business and consumer needs.

About Us<br><br>Al Ghurair Investment is one of the largest diversified family business groups in the Middle East, with operations in seven distinct industry sectors: foods, resources, properties, construction, energy, mobility and ventures.<br><br>With a grassroots heritage in the United Arab Emirates spanning more six decades, Al Ghurair Investment is woven into the very fabric of the nation since 1960, as a small trading business, when pearl diving and fishing were still the mainstays of the economy.<br><br>Having fostered a proud history of innovation and entrepreneurship, today we continue to build upon our long legacy, founded on a solid commitment to excellence, trust and responsibility, all guided by a single ideal: ‘Enhancing Life.’<br><br>Today, the Al Ghurair family name is synonymous with the development of the region, and we build upon our long history of innovation and entrepreneurship through our operations in six distinct sectors including food, resources, properties, construction, energy, mobility and ventures.<br><br>Headquartered in Deira, the heart of Dubai, our diversified operations span more than 20+ countries and 7 sectors across the globe, employing approximately 28,000 people.<br><br>About The Team<br><br>Drawing on over 60 years of automotive expertise, Al Ghurair Mobility is redefining transportation across the UAE by advancing cleaner, smarter, and more connected mobility solutions. From hybrid and CNG-powered taxis to the introduction of EXEED, a high-tech automotive brand known for intelligent design, advanced safety features, and refined performance, our growing portfolio serves both business and consumer needs.

Role Description This full-time HR Assistant / HR Executive / HR Coordinator role is a hybrid position based in Abu Dhabi, with some flexibility for working from home. The role involves supporting day-to-day HR operations, including maintaining employee records, assisting with recruitment and onboarding, coordinating training activities, and helping administer benefits and HR policies. The individual will work with HR systems to update employee data, prepare HR reports, and ensure compliance with company procedures and local regulations. Additional responsibilities include responding to employee queries, supporting performance management processes, and collaborating with other departments to facilitate smooth HR workflows. Qualifications Strong foundation in Human Resources (HR) and HR Management, with experience supporting core HR functions. Proficiency in Human Resources Information Systems (HRIS) and comfort working with digital HR tools and databases. Experience in Benefits Administration, including assisting with enrollment, changes, and employee communication. Ability to coordinate and support Training activities, such as scheduling sessions, maintaining records, and tracking participation. Excellent organizational and time-management skills, with attention to detail and accuracy in documentation. Clear written and verbal communication skills, with the ability to handle confidential information responsibly. Ability to work effectively in a hybrid environment, collaborating with onsite and remote team members. Relevant diploma or bachelor’s degree in Human Resources, Business Administration, or a related field is preferred; HR certifications are an advantage.

Role: Senior Email Customer Support Analyst (Remote) Location: Remote (Work from Anywhere) Payout: Competitive, based on experience<br>Role Overview:We are hiring for a Customer Support Email Analyst to work on a contractual basis, providing support to customers via email on the Micro1 platform. This role involves responding to customer inquiries, resolving issues, and ensuring customer satisfaction in a timely and professional manner. The successful candidate will be working in a remote setting, utilizing their technical skills and knowledge to deliver high-quality support.<br>Key Responsibilities:• Respond to customer emails in a timely and professional manner, providing accurate and helpful solutions to their inquiries and concerns.• Analyze customer issues and resolve them efficiently, utilizing technical knowledge and problem-solving skills to ensure customer satisfaction.• Utilize the Micro1 platform to manage customer interactions, track issues, and provide updates on resolutions.• Collaborate with internal teams to resolve complex customer issues, ensuring that all stakeholders are informed and up-to-date on progress.• Continuously improve knowledge and skills to stay up-to-date with the latest developments in the industry and the Micro1 platform.<br>Required Skills & Qualifications:• Strong technical skills and knowledge of software applications, including experience with email support systems and customer relationship management tools.• Excellent communication and problem-solving skills, with the ability to analyze complex issues and provide clear and concise solutions.• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously.• Strong attention to detail and ability to maintain accurate records and documentation.• Experience working in a customer-facing role, with a strong focus on delivering high-quality customer support and ensuring customer satisfaction.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the technology industry, contributing to the delivery of high-quality customer support and ensuring customer satisfaction. The successful candidate will have the opportunity to work on a variety of customer interactions, utilizing their technical skills and knowledge to resolve issues and improve customer experiences.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: Senior Email Customer Support Analyst (Remote) Location: Remote (Work from Anywhere) Payout: Competitive, based on experience<br>Role Overview:We are hiring for a Customer Support Email Analyst to work on a contractual basis, providing support to customers via email on the Micro1 platform. This role involves responding to customer inquiries, resolving issues, and ensuring customer satisfaction in a timely and professional manner. The successful candidate will be working in a remote setting, utilizing their technical skills and knowledge to deliver high-quality support.<br>Key Responsibilities:• Respond to customer emails in a timely and professional manner, providing accurate and helpful solutions to their inquiries and concerns.• Analyze customer issues and resolve them efficiently, utilizing technical knowledge and problem-solving skills to ensure customer satisfaction.• Utilize the Micro1 platform to manage customer interactions, track issues, and provide updates on resolutions.• Collaborate with internal teams to resolve complex customer issues, ensuring that all stakeholders are informed and up-to-date on progress.• Continuously improve knowledge and skills to stay up-to-date with the latest developments in the industry and the Micro1 platform.<br>Required Skills & Qualifications:• Strong technical skills and knowledge of software applications, including experience with email support systems and customer relationship management tools.• Excellent communication and problem-solving skills, with the ability to analyze complex issues and provide clear and concise solutions.• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously.• Strong attention to detail and ability to maintain accurate records and documentation.• Experience working in a customer-facing role, with a strong focus on delivering high-quality customer support and ensuring customer satisfaction.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the technology industry, contributing to the delivery of high-quality customer support and ensuring customer satisfaction. The successful candidate will have the opportunity to work on a variety of customer interactions, utilizing their technical skills and knowledge to resolve issues and improve customer experiences.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

As Delivery Head, Advanced Analytics CoE the candidate will be<br><br>Responsible for Neo X cross squad Analytics & AI/ML deliveries (Advance Analytics CoE horizontal across Neo X) using agile methods in a fast-paced environment Delivering Advanced Analytics CoE - AI/ML use cases cross multiple business divisions and processes viz HR, Finance, Compliance, Operations, Treasury Creating Factory Model for Advanced Analytics, AI/ML deliveries - Data (Internal & external), Modelling, Dev Ops, MLOps Managing multiple delivery teams / squad management with resource optimization to drive time bound delivery Coordinating with Neo X squads and application technology teams to support the delivery Managing multiple stake holders with effective engagement plan Planning, leading, organizing, and motivating agile teams across AA CoE to achieve a high level of performance and quality in line with programme standards. Ensuring governance of the processes and the proposed solutions are drafted and adhered to Playing pivotal role in selection of the right AI/ML solutions and Vendors to achieve AA CoE Road Map Planning and managing head count and the budget Utilizing the approved budget efficiently – Scale resources to deliver fast Effectively managing the Vendor (Resources and Services)<br><br>Facilitating collaboration & sharing of knowledge across various business units to strengthen the capabilities and share best practices, analytical work packages and methods

As Delivery Head, Advanced Analytics CoE the candidate will be<br><br>Responsible for Neo X cross squad Analytics & AI/ML deliveries (Advance Analytics CoE horizontal across Neo X) using agile methods in a fast-paced environment Delivering Advanced Analytics CoE - AI/ML use cases cross multiple business divisions and processes viz HR, Finance, Compliance, Operations, Treasury Creating Factory Model for Advanced Analytics, AI/ML deliveries - Data (Internal & external), Modelling, Dev Ops, MLOps Managing multiple delivery teams / squad management with resource optimization to drive time bound delivery Coordinating with Neo X squads and application technology teams to support the delivery Managing multiple stake holders with effective engagement plan Planning, leading, organizing, and motivating agile teams across AA CoE to achieve a high level of performance and quality in line with programme standards. Ensuring governance of the processes and the proposed solutions are drafted and adhered to Playing pivotal role in selection of the right AI/ML solutions and Vendors to achieve AA CoE Road Map Planning and managing head count and the budget Utilizing the approved budget efficiently – Scale resources to deliver fast Effectively managing the Vendor (Resources and Services)<br><br>Facilitating collaboration & sharing of knowledge across various business units to strengthen the capabilities and share best practices, analytical work packages and methods

Job Description<br><br>At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.<br><br>This Position Reports To<br><br>Automation Engineering Manager<br><br>__<br><br>Your Role And Responsibilities<br><br>In this role, you will have the opportunity to act as a plant optimization Technical Service Specialist especially focused on APC (Advanced Process Control) for UAE/Kuwait/Pakistan.<br><br>You will ensure the Service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Each day, you will execute technical support, act as a specialist, and solve problems in your own area of expertise. You will also showcase your expertise by communicating both with the customer and ABB sales teams proactively to ensure customer needs are understood and business opportunities utilized for service growth.<br><br>The work model for the role is: {onsite}<br><br>This role is contributing to the Automation Energy Industries division in Abu Dhabi, UAE. Main stakeholders are customers, contractors, suppliers, project managers, and engineering colleagues within ABB.<br><br>You Will Be Mainly Accountable For<br><br>Contributing directly to Optimization and APC projects and opportunities from initial site surveys and benefit assessments through modelling, commissioning and value realization. Executing service projects at customer sites and close coordination with Product team across projects in the UAE, Kuwait and Pakistan cluster. Identifying tangible benefits that Optimization solutions provide to customers in the Gulf and Pakistan markets, balancing technical requirements with customer value, delivery quality and local business priorities. Providing technical support and solving problems in own expertise area via remote or on-site service in any Service category. Determining effective Service applications, equipment, and methods to develop, market, or manufacture new Service offerings to respond to customer requirements cost-effectively.<br><br>Our team dynamics<br><br>You will join a {high performing} team, where you will be able to thrive.<br><br>Qualifications For The Role<br><br>Experience in successful implementation and execution of advanced process control and energy & process optimization projects in Energy and Process Industries Ability to translate advanced process control, process and energy optimization as well as service concepts and external requirements into clear value propositions and technical requirements for customers Experience on Plant Optimization solutions which leverage products such as APC and specialized performance optimization software to improve processes, reduce energy consumption and lower emissions Possess an enhanced knowledge of plant optimization solutions You are passionate about customer collaboration and have good communication skills Degree in Chemical Engineering or equivalent with demonstrated expertise across the Oil & Gas and Power & Water industries You are at ease communicating in English with internal teams, customers, and external stakeholders<br><br>What's in it for you?<br><br>We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates an impact you can see and feel, every day.<br><br>Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.<br><br>Run What Runs the World.<br><br>#ABBCareers<br><br>#Runwith ABB<br><br>#Runwhatrunstheworld<br><br>More About Us<br><br>ABB’s Energy Industries division is enabling safe, smart, and sustainable projects and operations for businesses across the oil, gas, chemicals, power generation, life sciences and water sectors. Driving integrated solutions that automate, digitalize, and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector. Our technologies and solutions are designed to create value, improving operational efficiency and productivity, enhancing safety and minimizing risk. We support the development of new and renewable energy models - enabling energy efficient and low carbon operations across traditional industries.<br><br>We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.<br><br>Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.<br><br>Ready to make an impact?<br><br>Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.<br><br>Job Details<br><br>Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: https://social.abb/website Job Function: Engineering Company Industry/<br><br>Sector: Other<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.