Head Pastry Jobs in UAE
18072 Jobs Found
<br><p>About the Role:</p><br><p>We are seeking a highly organized, proactive, and results-driven Operations & Business Development Manager to oversee the daily operations of our growing organization. This is a leadership role requiring someone who can confidently manage multiple departments, ensure smooth business operations, solve problems quickly, and support business growth through strategic planning and business development. The ideal candidate is a natural leader who can make sound decisions under pressure, effectively manage teams, improve operational efficiency, and identify new business opportunities.</p><br><p>Key Responsibilities:</p><br><ul><li><p>Manage and oversee the day-to-day operations of the company.</p></li><li><p>Supervise and coordinate all departments to ensure smooth workflow and operational excellence.</p></li><li><p>Lead, mentor, and manage a team of approximately 15 employees across different functions.</p></li><li><p>Monitor employee productivity, performance, and task completion while ensuring accountability.</p></li><li><p>Develop and implement operational policies, SOPs, and process improvements.</p></li><li><p>Identify operational bottlenecks and implement practical solutions.</p></li><li><p>Ensure projects and departmental objectives are completed within deadlines.</p></li><li><p>Coordinate with management to execute company goals and business strategies.</p></li><li><p>Make confident, timely, and well-informed decisions in day-to-day business operations.</p></li><li><p>Handle conflict resolution and resolve operational challenges efficiently.</p></li><li><p>Monitor KPIs and prepare operational reports for senior management.</p></li><li><p>Manage resource allocation and prioritize workloads effectively.</p></li><li><p>Work closely with HR, Procurement, Customer Service, Marketing, Finance, and other departments to ensure seamless collaboration.</p></li></ul><br><p>Business Development Responsibilities:</p><br><ul><li><p>Identify new business opportunities and potential markets.</p></li><li><p>Develop business strategies to increase company revenue.</p></li><li><p>Conduct market research and competitor analysis.</p></li><li><p>Support marketing initiatives that contribute to business growth.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><p>Requirements:</p><br><ul><li><p>Bachelor's degree in Business Administration, Management, Operations, or a related field.</p></li><li><p>Minimum 5 - 8 years of experience in Operations Management, General Management, or Business Development.</p></li><li><p>Previous experience managing cross-functional teams.</p></li><li><p>Strong understanding of business operations and process optimization.</p></li><li><p>Proven experience in Business Development, Sales, or Client Relationship Management.</p></li><li><p>Excellent leadership and people management skills.</p></li><li><p>Strong analytical and problem-solving abilities.</p></li><li><p>Outstanding organizational and time management skills.</p></li><li><p>Excellent verbal and written English communication skills.</p></li><li><p>Proficiency in Microsoft Office and business management tools.</p></li><li><p>UAE driving licence is an advantage.</p></li></ul><br><p>The Ideal Candidate Will Demonstrate:</p><br><ul><li><p>Exceptional decision-making skills with the ability to make critical decisions quickly and confidently.</p></li><li><p>Strong leadership presence and the ability to motivate teams.</p></li><li><p>High level of accountability, integrity, and professionalism.</p></li><li><p>Excellent time management and prioritization skills.</p></li><li><p>Ability to work independently with minimal supervision.</p></li><li><p>Calm and composed under pressure.</p></li><li><p>Strong negotiation and communication skills.</p></li><li><p>Commercial awareness and business acumen.</p></li><li><p>Ability to manage multiple priorities simultaneously.</p></li><li><p>A proven track record of successfully leading teams, improving operations, and delivering measurable business results.</p></li><li><p>Preferable experience managing SMEs (10 - 50 employees).</p></li><li><p>Should be able to show measurable achievements, such as reducing operating costs, increasing efficiency, growing revenue, or successfully leading teams.</p></li></ul><br><p>What We Offer:</p><br><ul><li><p>Competitive salary of AED 10,000–15,000.</p></li><li><p>Career growth opportunities within a growing company.</p></li><li><p>Dynamic and collaborative work environment.</p></li><li><p>Opportunity to directly influence company operations and strategic growth.</p></li></ul><br><p><strong>Location: </strong>Business Bay, Dubai, UAE.</p><br><p><strong>Job Type: </strong>Full-Time, On-Site (No Remote Option).</p><br><p><strong>Working Hours and days: </strong></p><br><p>12:00pm - 9:00pm, Monday - Friday.</p><p>12:00pm - 7:00pm, Saturday</p><p>Sundays - Off </p><br><p>Because our Clients and Customers are based primarily in the UK, Europe and the Americas, Our working hours are aligned to those time zones to ensure we are available when those markets are active.</p><br><p><strong>Salary: </strong>AED 10,000 - 15,000 per month + AED 350 travel allowance + Visa + Insurance.</p><br><p><strong>Experience Required: </strong>6 - 10 Years.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.<br><br>As an Outlet Manager you are responsible to manage your assigned restaurant to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as:<br><br>• Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times <br>• Conduct regular training sessions with the assigned team in line with the departmental SOP’s<br>• Evaluate the performance of the assigned team and initiate internal development and promotions<br>• Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours<br>• Handle the welcome and seating of arriving guests with the assistance of the Hostess<br>• Maintain a professional and friendly relationship with the outlet patrons<br>• Establish and update the outlet’s database of regular guests<br>• Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards<br>• Be actively involved in the outlets promotional activities</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Certification / diploma </div>
</div>
Head, Global Implementation & Cash Service, MENAP, Transaction Banking
Accounting, Finance & Banking
Job Summary<br><br> The individual is responsible for the delivery of the Bank’s Transaction Banking (TB) product and services to the clients within the agreed contractual service agreements, and that all digital integrations are as seamless as possible. These includes implementing client-specific service propositions, leading virtual client service teams, managing service escalations, driving service excellence, and strengthening client relationships through proactive engagement, service reviews, and continuous improvement initiatives. The team also serves as the key point of contact for supporting and onboarding clients, and provides project management support (i.e., ensure smooth flow of the project, capturing issues and risks, maintaining action plans with follow ups, and delivering a timely solution to meet the client’s expectations) and account management support (i.e., understanding clients’ business strategy and needs) to support implementation of TB products. This role is responsible for driving the agenda of TB Global Implementation and Cash Client Service Group within the respective countries, and ensuring the end-to-end delivery of the TB solution, this includes managing a team of Implementation Managers, relationship development, revenue retention, continuous drive to improve the deal cycle timings, and high client satisfaction to accelerate revenue realisation. Additionally, collaboration with other Cluster / Country Heads across the TB organisation will be required to continuously improve client experience and drive a consistent global experience for our clients.<br><br>Key Responsibilities<br><br>Strategy<br><br> Drive the Global Implementation and Cash Client Service Group Strategy within respective Cluster/Country, includes identifying and/or creating opportunities to uplift and/or re-establish the profile/identity of the Global Implementation and Cash Client Service Group team Ensure active engagement and ongoing alignment with the wider TB business strategy & priorities Build in sustainability when developing frameworks and/or redesigning processes, systems, and operating models Collaboratively design a suite of capabilities and services in line with respective client tiering, participation for bespoke services in collaboration with partners Lead the roll-out of Client Implementation and Cash Client Service Group Harmonization Fronting client conversations (Treasury, CFO above) on key pitches to driver overall TB proposition Drive focused client sessions with Sales, Coverage, Product, and other partners to position overall propositions Develop regular connect sessions with clients as part of building client relationships, including actively participating in various client forums/events/conferences, strategic discussions, etc. Develops, owns, and drives strategic plan/roadmap of client deal management within respective Cluster/Country, ensuring alignment with overall TB Groups and respective Cluster/Country strategies Drives strategic plan/roadmap of client deal management<br><br>Business<br><br> Drive a continuous improvement model; with the aim to drive efficiency and simplified client experience, ensuring appropriate implementation model is “fit” for clients + TB business priorities, etc.; Including: Client engagement model to mirror client organizations, Harmonization and alignment across partner groups etc. Serve as the primary escalation point for critical client service issues, coordinating resolution with internal stakeholders. Ensure recurring client service issues are escalated and addressed through appropriate governance and client experience forums. Provide expertise advice for change/ transition management for Implementation Proactively identify and drive opportunities to streamline processes to improve client experience, including collaborating with functional partners Identify opportunities to improve existing operating model, including the current resourcing, location and client footprint strategy aligned with implementation structure Develop an approach to build bench strength within the respective Cluster/Country Drive succession planning to actively manage attrition Actively managing costs; including identifying opportunities to reduce costs Actively drive the management of team productivity and capacity in relation to onshore and offshore activities Represent Implementation in Management forums; clearly articulate achievements (including landmark deals), product/client feedback, key challenges, etc. to help drive visibility of the Implementation team across the business<br><br>Processes<br><br> Ensures effective and disciplined usage of the Implementation Management system for self and team Has product knowledge in both cash, trade and other TB products in scope Drive overall Client + Project Management discipline, including effective usage of tools and systems, ensuring trusted and accurate data for reporting, and planning purposes, including oversight of key deals turnaround times management and feedback loops to business / support partners Active engagement in key RFP and provide guidance to Implementation managers in providing RFP/RFI responses on the implementation component as part of the Deal team Collaborate with Sales, Product Management, Product Development, Channel Management, Technology and Operations teams for the solution designs Conduct critical reviews on deal handover, validate deal size, expected revenue and deal requirements Develop and nurture client relationships to ensure the products and services remain aligned to client needs Provide technical feedback as required to Product Owners and/or distribution teams for continuous iteration of product development. Oversee the overall Project Management of the end-to-end implementation cycle of key deals (incl. technical discussions, execution of documentation, ERP integration, liquidity and limit set up, planning testing and training, onboarding) Work closely with clients and Product Management during the project requirement gathering, developing technical solutions, system integrations, user testing and training Seamlessly transition the implemented product and services to service teams for BAU client servicing Drive focus on sustainability when considering Implementation’s global strategy, processes, systems, and operating model, as well as in delivering the implementation Work with Technology and Operations to design and implement platforms / ecosystem to support TB products Understand and utilize emerging technologies and innovations to improve product offerings and meet evolving client needs Work closely with external partners to support clients in their digitisation journey, ensuring efficient implementation experience for the clients Adopt emerging technologies and partnerships with digital ecosystems to identify opportunities to simplify / improve business processes Constructively drives an integrated approach with partners to capture client feedback opportunities Drive post implementation activities, including: Post Implementation Surveys Sharing constructive client feedback with relevant partners Utilising feedback to continuously improve our implementation quality and cycle times Monitor, track, and resolve client service issues through structured service management practices. Participate in regular service review meetings and ensure agreed actions are completed. Maintain accurate client service issue logs and drive timely resolution of identified concerns. Strengthen collaboration across Coverage, Sales, Product, Operations, and Functional Partner teams to improve service outcomes. Capture and share client service insights, service review outcomes, and remediation actions with relevant stakeholders. Ensure client complaints are logged and managed in line with the Bank's Complaints Policy. Leverage available reporting tools and client experience dashboards to identify trends, address root causes, and improve service performance. Help drive sustainability when considering processes, systems, and operating model Where applicable, understand emerging technologies and innovations to help improve product offerings to meet evolving client needs Engage in discussions regarding emerging technologies and partnerships with digital ecosystems to identify opportunities to simplify/improve business processes<br><br>People & Talent<br><br> Create a safe, inclusive, and collaborative environment for all team members Promote growth and development and ensure team members have active development/growth plans Encourage open and regular transparent conversations, including two-way feedback loops Provide ongoing mentorship and guidance Ensure appropriate succession plans are in place Adopt and drive a data driven culture Create a culture of trust and continuous learning mindset Encourage an environment of high performance, growth, and career mobility Create internal identity/visibility and actively participate in external awards/surveys Foster effective leadership at every level Develop, own and drive diversity and inclusion Create training plans to build on technical competencies for effective project management Foster a safe environment to encourage team members to be brave and speak out<br><br>Risk Management<br><br> Collaboratively drive a holistic data management framework for Implementation and Cash Client Service system, driving a consistent definition and usage of attributes and reference data across all Clusters, including proactively addressing data quality issues Ensure adherence to all local regulatory, legal and compliance requirements Adherence to all bank’s policy and standards, including e Learning courses for entire team Effective governance of business controls; including developing new business controls if gaps are identified Proactive risk management; includes delivery + operational risks Chair Cluster/Country Implementation Governance forums; drive key discussion points on deal status alignment (F2B), openly discuss issues and collaboratively solve issues where possible Where applicable, ensure credit, operational, legal, regulatory, reputation, compliance is held to the highest standards of risk management<br><br>Governance<br><br> Adherence to all bank’s policy and standards, including e Learning courses for direct reports (where applicable) Ensure implementation governance controls are properly executed by the teams Assist with the governance of business controls; including identifying opportunities to develop new business controls Participate in Cluster/Country Implementation Governance forums to support Cluster Head/Lead and/or Country Head/Lead<br><br>Regulatory & Business Conduct<br><br> Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Keep abreast with regulatory changes to ensure TB products are compliant with relevant risk management guidelines / policies and procedures (e.g., electronic banking, technology, ESG, etc.) Keep abreast with changing regulatory requirements and provide advisory support to clients Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. Completion of all mandatory risk and compliance training including e-learning within stated timeframes<br><br>Key stakeholders<br><br>Internal<br><br> Global & Cluster Implementation Heads, Program Execution Head Transaction Banking Sales and Coverage MT and directs Transaction Banking MT and directs Cluster and Country MT COO and directs Service MT and directs DCS MT and directs Technology delivery teams MT and directs (PSS, etc.)<br><br>External<br><br> Treasury Senior Stakeholders Client Senior Stakeholders (all segments) Third Party Providers<br><br>Skills And Experience<br><br> Application Programming Interfaces (APIs) Client experience, behaviours and preferences Operational Risk Change/ Project Management System and technology integration Communication & Presentation skills Stakeholder Management Strategic Thinking<br><br>Qualifications<br><br> 15+ years of banking and finance industry experience or similar industry 15+ years’ experience in Client Implementation with strong delivery focus Has strong project management disciplines Extensive knowledge in API, system and technology integrations, and Transaction Banking products Creative problem-solver with a strategic mindset Outstanding written and verbal communication skills, including presentation skills Able to manage ambiguity in uncertain situations whilst maintaining a strategic mindset Effectively manage escalations, including driving resolutions and/or appropriately escalating to senior MT (internal + external) Experience in managing a team where team members are in multiple countries Proven track record of successfully delivering large, complex, and cross-border deals PMP certification is a plus<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Opportunity to transform and modernise an established communications function Abu Dhabi-based leadership role with significant executive stakeholder exposure<br><br>About Our Client<br><br>Our client is a well-established Abu Dhabi-based organisation undergoing an exciting period of growth and transformation. As part of its ongoing evolution, the organisation is seeking an experienced communications leader to shape and deliver a strategic communications agenda that supports employee engagement, stakeholder relationships and organisational objectives.<br><br>Job Description<br><br>The Head of Communications will be responsible for leading the organisation's communications strategy and developing a modern, scalable communications function aligned to business objectives. Key responsibilities include:<br><br>Develop and execute integrated internal and external communications strategies. Partner with executive leadership to support organisational growth and transformation initiatives. Lead employee engagement, change communications and leadership communications programmes. Oversee corporate communications, brand management and reputation management activities. Establish communications governance, frameworks and best practices across the organisation. Develop compelling content, narratives and messaging that support strategic priorities. Manage agency relationships and communications partners. Lead and develop a high-performing communications team. Monitor communications effectiveness and identify opportunities to enhance stakeholder engagement. Act as a trusted communications advisor to senior leadership.<br><br>The Successful Applicant<br><br>The successful candidate will be an experienced communications leader with a proven track record of building, transforming or enhancing communications functions within complex organisations. You will demonstrate:<br><br>12+ years of communications experience with leadership responsibility. Experience leading both internal and external communications functions. Proven success supporting organisational growth, business transformation or change programmes. Strong executive stakeholder management and influencing capability. Experience developing communications governance, frameworks and operating models. Team leadership experience with responsibility for developing communications capability. Excellent written and verbal communication skills.<br><br>What's On Offer<br><br>Opportunity to lead a strategically important communications function during a period of significant growth. High-profile role with direct exposure to executive leadership. Significant scope to influence organisational transformation and stakeholder engagement. Long-term career development within a leading Abu Dhabi-based organisation.<br><br>Contact: Ian Pollington<br><br>Quote job ref: JN-092026-7098484
1 Job Details<br>Job Title Organization Development & Workforce Planning Section Head<br>Department Organization Development and Change Enablement <br>Section Organization Development & Workforce Planning Section <br>Unit NA<br>Direct Manager Organization Development and Change Enablement Director<br> <br>2 Role Purpose<br>To lead and manage the organization's development and workforce planning functions by designing and implementing organizational structures, workforce strategies, and development frameworks that support long-term business objectives and enhance overall organizational effectiveness. <br> <br>3 Key Responsibilities<br>Organization Development Planning:<br><br>Develop and implement the Organizational Development (OD) strategy and related operational plans, ensuring alignment with the organization’s strategic objectives and business priorities. <br>Lead and manage OD-related projects, ensuring they are executed in line with approved operational plans, timelines, and key performance indicators (KPIs). <br>Direct the unit to foster effective engagements with DCT sectors / departments to identify organizational development needs. <br>Design and implement Organization Development policies, procedures, processes and tools to be deployed <br><br>Strategic Workforce Planning:<br><br>Direct and manage developing and implementing strategic workforce planning for DCT and its assets, aligning leading practices and utilizing various data sets related to workforce to ensure workforce projections are future-focused, reflect DCT’s required capabilities, and align to business priorities. <br>Support collaborating with various sections / units in the business to ensure that various data sets are accurate and reliable for future predictions are accurate or with a higher probability of success. <br>Analyze workforce data to develop recommendations for improving workforce efficiency and optimization, ensuring alignment with the organization’s strategic direction. <br><br>Organization Structure:<br><br>Directly developing the operating model for DCT’s sector and assets, in partnership with the business, ensuring all activities are effectively reflected in the chart, and ensuring effectiveness and efficiency of any suggested proposals. <br>Act as an internal advisor to DCT sectors / departments, ensuring the organization structure is aligned to the mandate, strategy and operating model, whilst considering opportunities for enhancing effectiveness and efficiency of the organization. <br><br> <br>Shared Activity<br>People Management <br><br>Manage the effective achievement of assigned objectives through the leadership of the Section by setting individual objectives, managing performance, developing and motivating staff to maximize performance. <br>Lead the talent development initiatives for the assigned section, collaborating with technical/discipline experts and thereby ensure the availability of talent to fit business requirements. <br>Act as a role model and drive adherence to organizational values and ethics by employees of the assigned section to foster a value driven culture within the organization. <br><br>Budgeting and Financial Planning <br><br>Manage the preparation and recommend the section budget and monitor financial performance versus the budget while ensuring all sectional activities are conducted in line with the approved guidelines. <br><br> <br>Policies, Systems, Processes & Procedures <br><br>Manage and ensure effective implementation of functional policies, procedures and controls covering all areas of assigned section activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service. <br>Update policies, procedures when required to ensure section’s efficiency and effectiveness<br><br> <br>Continuous Improvement <br><br>Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction. <br><br> <br>4 Communication and Business Relationships<br>Internal<br><br>DCT Relevant Sectors / Departments <br><br>External<br><br>Consultancy Firms<br>DGE<br><br> <br>5 Qualifications<br><br>Bachelor’s degree (Master Preferred) in Human Resources Management, Organizational Psychology, Business Administration or any other degree within relevant industry. <br>AIHR, SHRM, STA Professional certification in human resources is preferred. <br><br> <br>6 Experience<br><br>At least 8 to 10 years of experience in Organization Development with at least 3 years of experience in a managerial position (Consultancy Experience Preferred) or any other experience within a similar role or industry<br><br> <br>7 Skills<br><br>Strategic thinking<br>OD systems knowledge<br>Policy development methodologies<br>Excellent research, analysis, and storytelling skills<br>Proficiency in data interpretation and simulation tools<br>Outstanding communication, negotiation, and stakeholder engagement skills<br>Ability to manage cross-functional teams and drive consensus
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><strong>Job Role:</strong></span></p><br> <p>The position will be responsible to lead end-to-end quality oversight for sterile pharmaceutical manufacturing, including batch certification and release, QMS compliance, investigations, CAPA, validation and product lifecycle management. </p><br> <p><span><strong>Job Responsibilities:</strong></span></p><br> <ul>
<li>
<p>To ensure end-to-end Quality Assurance oversight across pharmaceutical manufacturing sites, act as Qualified Person (QP) for batch certification and release, and lead product lifecycle management activities in compliance with cGMP, regulatory requirements, and company quality standards.</p><br>
</li>
<li>
<p>To ensure cGMP compliance in the related pharmaceutical manufacturing Plants by (Monitoring good documentation practices, correctness of batch documents, logbooks, labels etc., / gowning attire / cleanliness / compliance of environmental conditions of all classified area, all equipment’s are used in calibrated & qualified state, Adherence to: SOPs, manufacturing & packaging instructions etc., and all end-to-end activities in the manufacturing plants.</p><br>
</li>
<li>
<p>To review & approve Mfg. Operations related Deviations investigations & product quality related investigations (Deviations / Complaints / Recall etc) & ensuring timely completion of investigations, assessments in Ample logic.</p><br>
</li>
<li>
<p>To review & approve Mfg. Operations related Deviations investigations & product quality related investigations (Deviations / Complaints / Recall etc.,) & ensuring timely completion of investigations, assessments in Ample logic.</p><br>
</li>
<li>
<p>To review & approve CAPA of related Plants in Ample logic and its implementation.</p><br>
</li>
<li>
<p>To review & approve change control, its assessments related to products / plants in ample logic.</p><br>
</li>
<li>
<p>Perform site inspections regularly and monitor the self-inspections and GMP inspections CAPA compliance.</p><br>
</li>
<li>Responsible for implementing the Quality Improvement plan in the respective site and coordinating with CFTs to establish and spread the Quality Culture.</li>
<li>To approve BMR/BPR
<p><span><strong>Product Lifecycle Management Responsibilities</strong></span></p><br>
</li>
<li>
<p>Lead QA oversight across entire product lifecycle, including:</p><br>
<p>• Technology transfer</p><br>
<p>• Process validation (PPQ)</p><br>
<p>• Commercial manufacturing</p><br>
<p>• Continued Process Verification (CPV)</p><br>
<p>• Product discontinuation</p><br>
<p>• Ensure effective execution and review of:</p><br>
<p>• Approving APQR / PQR trends</p><br>
<p>• Ongoing stability programs</p><br>
<p>• Lifecycle risk assessments</p><br>
<p>• Drive continuous improvement initiatives based on lifecycle data</p><br>
</li>
</ul> <ul>
<li>Review of all technical department SOPs for adequacy of procedure contents; Risk Assessment, other GMP documents for quality aspects.</li>
<li>Identifies, develops, and trains successors for the role, if needed, and coaches’ others in his/her area of expertise, ensuring other functions (e.g. operations) have enough product knowledge and understanding to execute their roles. Lead the batch document audit and retention sample checking, ensuring timely and compliant execution as per approved procedures.</li>
<li>Supervise the final checks of shipments before dispatch, ensuring all procedures are followed, including approvals of shipments under quarantine as per Sales/Tender department requirements.</li>
<li>Develop and deliver training programs to enhance team capabilities and knowledge of batch release, documentation, and compliance standards.</li>
<li>Ensure all batch release documentation and processes are audit-ready for both internal and external audits.</li>
<li>Make the final "Usage Decision" (UD) following a thorough review of the complete batch documentation.</li>
<li>Act as the primary contact for compliance-related communications, addressing discrepancies and collaborating with cross-functional teams.</li>
<li>Proactively address batch-related compliance issues, providing solutions to prevent recurrence.</li>
<li>Focus on achieving compliance and batch release goals with strong ownership and accountability.</li>
<li>Responsible for the QA Operations KPI adherence and timely reporting for the respective site</li>
<li>Effectively manage multiple batch release priorities in a fast-paced, dynamic environment.</li>
<li>Review of qualification and validation documents (Protocol, reports) Viz: Facility Qualification, Equipment Qualifications, Process Validation, and Cleaning Validation.</li>
<li>Review of Facility and Utility layouts for related Plants.</li>
<li>To ensure line clearance / line release activities SOP compliance.</li>
<li>Impart training to QA operations team on Quality & cGMP systems on continuous basis. To ensure compliance of in-process quality check activities according to SOP in production/ packaging departments in complying with cGMP principles and captures test results in batch records.</li>
<li>Maintain safe and healthy work environment by following standards, procedures and complying with regulations.</li>
<li>Any other responsibilities assigned by Quality Assurance Senior Manager/ Director.</li>
</ul> <p><span><strong>Qualification / Functional Knowledge:</strong></span></p><br> <p>• Bachelor of Pharmacy with Minimum 10+ years of experience in Quality assurance oversighting Sterile manufacturing Operations .<br>• Batch release Experience.<br>• Product Life cycle management Experience.<br>• Good Experience of the QMS system.<br>• Good Knowledge and command on cGXP.<br>• Risk Assessment knowledge.</p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Budgets<br>• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.<br>• Maintains a positive cost management index for kitchen and restaurant operations.<br>• Utilizes budgets to understand financial objectives.<br>Leading Food and Beverage Team<br>• Manages the Food and Beverage departments (not catering sales).<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Oversees all culinary, restaurant, beverage and room service operations.<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Provides excellent customer service to all employees.<br>• Responds quickly and proactively to employee's concerns.<br>• Provides a learning atmosphere with a focus on continuous improvement.<br>• Provides proactive coaching and counseling to team members.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Monitors and maintains the productivity level of employees.<br>• Develops specific goals and plans to prioritize, organize, and accomplish work.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.<br>Ensuring Exceptional Customer Service<br>• Provides excellent customer service.<br>• Responds quickly and proactively to guest's concerns.<br>• Understands the brand's service culture.<br>• Drives alignment of all employees, team leaders and managers to the brand's service culture.<br>• Sets service expectations for all guests internally and externally.<br>• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.<br>• Verifies all banquet functions are up to standard and exceed guest's expectations.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Conducts performance reviews in a timely manner.<br>• Promotes both Guarantee of Fair Treatment and Open Door policies.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.<br>Additional Responsibilities<br>• Complies with all corporate accounting procedures.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Drives effective departmental communication and information systems through logs, department meetings and property meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Job Description<br><br>Aldar Education is seeking an exceptional Head – Strategic, Planning & Execution to drive the development, alignment, and tracking of Aldar Education’s strategic direction and integrated planning.<br><br>As Abu Dhabi’s largest and most established education group, and a leading force in the UAE’s education sector, Aldar Education continues to grow and strengthen its network of schools. To support this growth, we are looking for a dynamic leader to drive our Operational Risk & Safety agenda across the organization.<br><br>Since its inception in 2007 with just 250 students, Aldar Education has grown into a highly sought-after education provider, with 27 owned and managed premium and super-premium schools and academies- in partnership with some of the world’s most prestigious institutions including Rugby School, King’s College Wimbledon, and Cranleigh. The Group now serves over 38,000 students through 5,000 educators from more than 100 nationalities to deliver world-class education across a broad range of curricula and learning pathways from nursery through to K12.<br><br>At Aldar Education, our impact goes far beyond the classroom: we are proud to contribute to the UAE’s vision for a sustainable, knowledge-based economy through premium education. With this in mind, we hire educators and insustry professionals who not only embody our values and cultural ethos but also bring a genuine passion for education—qualities central to our mission of shaping the leaders of tomorrow.<br><br>If you are passionate about excellence and ready to make a meaningful impact, we invite you to apply and be part of our journey.<br><br>As Head of Strategic Planning & Execution, you will play a pivotal role in bridging long-term strategy with annual planning and budget cycles, ensuring alignment across functions and robust performance reporting. The role also partners closely with the Investment & Growth Team to generate market intelligence and actionable insights, directly informing executive decision-making and shaping submissions to EXCOM and the Board.<br><br>Responsibilities<br><br>Main Duties<br><br>Coordinate and facilitate annual strategic planning cycle and offsites, ensuring executive input and alignment. Consolidate departmental annual plans (objectives, KPIs, initiatives, manpower) and validate strategic fit. Own and update CXO and N-1 scorecards across AE HQ; ensure KPIs are aligned with Group themes. Collaborate closely with Finance to integrate strategic assumptions into the budget and business plan. Prepare sections of the annual Strategic Business Plan deck presented to EXCOM and Board. Produce monthly, quarterly, and year-end performance reports for EXCOM and Board. Work closely with the EPMO team to ensure strategic and transformation programs/projects are well structured, governed, and delivered. Support change management efforts to enable smooth adoption of strategic initiatives and digital transformation programs. Translate external trends, competitor analysis, and market intelligence into actionable recommendations. Prepare impactful presentations and strategic materials for executive decision-making. Ensure alignment between AE and Group strategy, including reporting and submissions.<br><br><br>Specific Duties<br><br>Act as focal point for the strategy planning calendar, ensuring cross-functional integration of timelines. Maintain and enhance tools, dashboards, and processes related to performance tracking and scorecards. Support special projects and cross-functional initiatives assigned by the Director of Strategy and CEO.<br><br><br>Qualifications<br><br>Minimum Qualifications<br><br>Bachelor’s degree in Business, Economics, Finance, Education Management, or related field Master’s degree or MBA preferred<br><br><br>Minimum Experience<br><br>8+ years in strategic planning, management consulting, or corporate strategy roles Experience in top consulting firms or large-scale strategy/PMO functions strongly preferred Proven track record in developing strategy frameworks, business plans, and KPIs<br><br><br>Job Specific Knowledge & Skills<br><br>Strong strategy development and execution capabilities Advanced analytical skills (KPIs, performance dashboards, market intelligence) Familiarity with financial modelling and integrated planning Excellent communication skills (verbal, written, and presentation) Proficient in Microsoft Office Suite; experience with BI tools and dashboards preferred Strong project management and stakeholder engagement skills Ability to influence without authority and work across cross-functional teams<br><br><br>What We Offer<br><br>Aldar Education offers an attractive remuneration package including medical & life insurance, flights, and education benefits. Our employees have access to a wide network of professionals and opportunities to lead and contribute to training others as well as developing themselves.<br><br>Aldar Education is keen to hear from like-minded, forward-thinking leaders who would welcome the challenges and opportunities that we have to offer.<br><br>This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals to join our company.<br><br>Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.
About the Job<br>Our confidential client is seeking an experienced Head of Human Resources to lead and continuously develop the Human Resources function within a highly confidential and service-oriented environment.<br>The role provides end-to-end accountability across the employee lifecycle, including workforce planning, talent acquisition, onboarding, employment documentation, compensation and benefits, performance management, employee relations, learning and development, HR operations, governance, and compliance.<br>The successful candidate will act as a trusted HR adviser to senior leadership, ensuring that appropriate people policies, practices, systems, processes, and controls are in place to support the organisation and its employees.<br>This position requires a high level of judgement, discretion, confidentiality, responsiveness, and personal integrity, together with the ability to balance robust HR governance with a highly personalised and professional service.<br>Key Responsibilities:HR Strategy Translate organisational requirements into practical people plans and workforce priorities. Advise senior leadership on organisation structure, role design, workforce requirements, and people-related risks. Develop scalable HR practices appropriate to the organisation's size, culture, and future requirements. Lead the continuous improvement and development of the HR function.<br>HR Operations & Employee Lifecycle Oversee the complete employee lifecycle from joining through to separation. Ensure accurate employee records, leave administration, HR letters, contract changes, and personnel documentation. Establish and maintain appropriate HR systems, data, and reporting arrangements. Coordinate visa, medical insurance, and other employee administration with relevant internal or external providers.<br>HR Governance, Policy & Compliance Maintain and continuously improve the HR policy framework, employee handbook, SOPs, and employment documentation. Ensure HR practices are aligned with applicable employment legislation and regulatory requirements. Maintain appropriate HR approvals, records, controls, confidentiality protocols, and delegated authorities. Coordinate with legal advisers, government relations, and other professional advisers where specialist input is required.<br>Talent Acquisition & Onboarding Lead recruitment for vacant positions. Manage consistent selection, approval, reference/background checking, and offer processes. Manage employment offers, contracts, and onboarding to ensure a high-quality employee experience. Develop and maintain external recruitment partnerships.<br>Compensation, Benefits & Payroll Develop and maintain appropriate salary structures, allowances, benefits, and reward practices. Provide advice on individual compensation decisions and market positioning where appropriate. Oversee annual salary review and bonus processes where applicable. Ensure payroll inputs, employee changes, and end-of-service calculations are appropriately controlled and reviewed.<br>Performance & Talent Management Manage the performance management framework and performance cycle, ensuring clear objectives and accountability. Support leadership in performance assessment, development planning, and management of underperformance. Identify critical roles, succession considerations, and organisational capability requirements. Coordinate learning and development interventions based on organisational and individual needs.<br>Employee Relations & HR Advisory Act as the principal HR adviser to senior leadership and managers on sensitive employee matters. Manage employee relations cases fairly, consistently, confidentially, and in accordance with applicable requirements. Provide guidance on probation, attendance, conduct, grievance, disciplinary, termination, and separation matters. Support a professional, respectful, and service-oriented working environment.<br>HR Reporting & Risk Management Provide concise workforce reporting and management information to senior leadership, including headcount, recruitment, turnover, absence, compensation costs, and other relevant people metrics. Identify emerging people risks and recommend appropriate mitigating actions. Maintain appropriate audit trails and ensure sensitive employee information is protected.<br>Leadership & Stakeholder Management Build trusted relationships with senior leadership and key stakeholders. Manage HR employees and external HR providers to agreed standards. Work effectively with Finance, Legal, Administration, Government Relations, and other relevant functions. Represent the HR function with professionalism, discretion, and sound judgement at all times.<br>Qualifications & Experience Essential Bachelor's degree in Human Resources, Business, Psychology, or a related discipline.10+ years of progressive HR experience. Significant experience across a broad generalist HR remit. Strong HR operations experience, including payroll, HR data management, employee relations, and HR compliance. Demonstrated experience advising senior leaders and independently managing complex and sensitive people matters. Strong practical understanding of employment practices and employee lifecycle requirements. Recognised professional HR qualification or equivalent professional standing. Excellent written and verbal communication skills. Strong stakeholder management and relationship-building capability. High level of confidentiality, discretion, judgement, and personal integrity. Preferred Previous experience as a Senior HR Manager, Head of HR, HR Director, or equivalent. Postgraduate qualification in HR, Business, or a related discipline. CIPD, SHRM, or comparable senior HR accreditation. Previous experience in Abu Dhabi. Experience within a Private Office, family office, government, investment, or similarly confidential environment. Experience managing a small high-performing HR team and/or specialist external HR providers. Experience working with outsourced HR service providers.<br>Knowledge & Skills HR Operations Talent Acquisition & Recruitment Employee Relations Compensation & Benefits Performance Management Learning & Development HR Policy & Governance Employment Practices Payroll & HR Administration Workforce Planning HR Reporting & Analytics Stakeholder Management Risk Management Confidentiality & Information Management Executive HR Advisory Key Competencies<br>The successful candidate will demonstrate:<br>Strategic HR leadership with strong operational capability. Excellent judgement when handling sensitive and confidential matters. Strong commercial and financial understanding, particularly in relation to workforce costs and compensation. Ability to develop and implement practical HR frameworks and processes. Strong written communication and documentation skills. Ability to translate workforce data into clear management insights. Strong influencing and stakeholder-management skills. Ability to work independently within a lean and agile environment. Flexibility to respond effectively when priorities change at short notice. Exceptional discretion and professional integrity. Role Context<br>This is a senior, hands-on HR leadership role within a lean and highly confidential environment.<br>The successful candidate will be expected to combine senior-level HR advice with practical delivery, taking ownership of day-to-day HR requirements while establishing and maintaining appropriate governance, systems, processes, and controls.<br>The role is primarily based in Abu Dhabi, with potential responsibility for employees or requirements in other jurisdictions where applicable.<br>Please ensure your CV clearly demonstrates:<br>Senior-level HR experience HR experience HR operations and employee lifecycle management Employee relations Recruitment and talent management HR policy and compliance Experience advising senior leadership<br>Due to the high volume of applications, only shortlisted candidates will be contacted.
Role Summary<br><br>The Customer Service Manager (CSM) is responsible for the day-to-day performance and stability of customer service operations in a fast-paced fintech environment. This role requires a hands-on, data-driven leader with experience managing high-volume call centre and digital support operations, capable of translating operational data into actionable insights.<br><br>The CSM will drive service performance through queue management, capacity planning, root cause analysis (RCA), and Voice of Customer (VoC) insights, while working closely with internal teams and outsourced partners to deliver consistent, compliant, and high-quality customer outcomes.<br><br>Responsibilities<br><br>Strategy & Insights (CSM Level)<br><br> Analyse customer service performance metrics including SLA, FCR, CSAT, NPS, AHT, backlog, abandonment, and repeat contacts Identify trends and drivers behind performance movements and translate them into clear operational actions Lead root cause analysis (RCA) for key issue types (e.g. remittance status checks, escalations, repeat contacts) Own and contribute to Voice of Customer (VoC) insights, highlighting recurring customer pain points and improvement opportunities Provide structured, insight-led updates to the Head of Customer Service and senior stakeholders<br><br>Operational Service Delivery<br><br> Manage day-to-day customer service operations across voice, tickets, email, and in-app support channels Oversee high-volume call centre operations, ensuring queue health, responsiveness, and service stability Monitor ticket backlogs, ageing, and abandonment rates, taking corrective action where required Manage escalations, including coordination with internal teams and third-party partners Lead and participate in daily stand-ups to track performance, risks, and priorities<br><br>Capacity Planning & Workforce Management<br><br> Track service demand versus available capacity by channel and product Identify capacity gaps and support short-term and medium-term workforce planning Monitor agent productivity, utilisation, and adherence Support SLA and KPI discussions with outsourced partners using data-backed insights<br><br>CRM & Process Discipline<br><br> Ensure consistent and accurate use of the CRM, including:Ticket logging and categorisation Status updates and escalation handling Routing and workflow adherence Maintain strong data hygiene to support reliable reporting and analysis Identify process inefficiencies or system gaps based on hands-on operational experience<br><br>People Leadership & Team Enablement<br><br> Provide hands-on coaching and real-time guidance to agents and team leads Reinforce service quality standards, communication best practices, and escalation protocols Act as a first point of support for complex or sensitive customer cases Foster a culture of accountability, continuous improvement, and customer focus<br><br>Requirements<br><br> 8-10 years of work experience Proven experience managing high-volume call centre and digital support operations, ideally within fintech, banking, or financial services Strong data and analytical skills, with the ability to interpret performance metrics and drive actions Hands-on experience with CRM systems (ticketing, routing, reporting) Experience leading RCA and VoC analysis to drive service and process improvements Strong stakeholder management skills, including collaboration with Product, Tech, Risk, and outsourced partners Ability to operate effectively in a fast-paced, regulated environment<br><br>Desirable<br><br> Experience working with outsourced BPO partners Exposure to fintech products such as payments, wallets, lending, or merchant services Understanding of regulatory and compliance considerations in customer service operations<br><br>Success Measures<br><br> Improved SLA, FCR, CSAT, and abandonment performance Reduced backlog and ageing tickets Clear, actionable RCA and VoC insights influencing operational improvements Stable and predictable day-to-day service delivery Improved agent productivity and consistency
<div>BE AN ESSENTIAL PART OF EVERYDAY LIFE</div><div><br></div><div>DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfillment and distribution. At DHL Supply Chain we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.</div><div><br></div><div>So what's it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training, they need to learn, grow and succeed.</div><div><br></div><div>We are offering an exciting opportunity for the position of Senior Solutions Design Manager Europe & MEA – Warehouse Design. In this position you will play a crucial role to lead and strategize complex warehouse design projects across our Europe & MEA countries and clusters. You will collaborate closely with our commercial team to understand customer requirements and co-develop impactful technical solutions where you can showcase your expertise, drive customer success, and shape the future of warehouse design!</div><div><br></div><div>*This is an individual contributor role. </div><div><br></div><div>What will your responsibilities be?</div><div><br></div><div><ul><li>Develop and design high technical/commercial warehouse solutions together with the project team</li><li>Model scenarios of current and future operational solutions, and present and advise alternative cost-benefit analysis and value models</li><li>Advise the customer in new and innovative solutions which address the customer's needs and demonstrate clear solution fit</li><li>Support the development of a commercial framework for your proposed innovative solution with Business Development & Key Account Managers in order to achieve DSC's growth, contract retention, and continuous improvement objectives.</li><li>Learn, grow, and become the driver of sustainability and innovation for our customers</li></ul></div><div><br></div><div>You won’t find another Senior Solutions Design Manager Europe & MEA – Warehouse Design position like the one you’ll find with DHL Supply Chain. Now, here’s what we need from you:</div><div><br></div><div><ul><li>5 to 8 years experience in logistics or end-to-end supply chain</li><li>Previous exposure to modeling and designing of complex warehousing solutions or domestic transport network, logistics/site operations, etc.</li><li>Previous experience/knowledge in project management within supply chain environment</li><li>Advanced knowledge in data analysis using Excel</li><li>Excellent communication and interpersonal skills with the ability to manage and influence key stakeholders</li><li>Ability to work successfully in a complex and international environment, meet deadlines, and prioritize tasks</li><li>A master’s degree in (or with a focus on) Supply Chain Management, Logistics, or Industrial Engineering</li><li>English fluency at business level</li></ul></div><div><br></div><div>What can you bring as a plus?</div><div><br></div><div><ul><li>Experience in technical sales</li><li>Good understanding of all solutions design tools, techniques, and procedures</li><li>Proficiency in AutoCAD, CAD, SketchUp or similar tools</li><li>Warehouse Automation</li></ul></div><div><br></div><div>What do we offer?</div><div><br></div><div><ul><li>Full-time position with flexible working time</li><li>Hybrid working environment</li><li>Competitive salary package in the logistics provider sector</li><li>Great career and personal development opportunities within the whole multi-national DHL organization and within the Solutions Design department, depending on the competencies and career aspirations of our Solutions Designers</li><li>Work in a supportive, internationally diverse team in a multicultural environment</li><li>Exposure to suppliers and key players in the logistics industry</li><li>Other local employee benefits</li></ul></div><div><br></div><div>We are looking forward to receiving your application. <br></div>
Food People has partnered with a growing FMCG business looking for a Head of Marketing & Communications to lead the transformation of its brand portfolio. The role will take ownership of brand strategy, communications, PR, digital marketing and trade activations while supporting the business through branding and future GCC expansion.<br>Key Responsibilities:Develop and lead the overall marketing and communications strategy across the company’s portfolio of food brands. Own brand positioning, architecture, visual identity, tone of voice and key messaging. Lead the rebranding and repositioning of existing products, packaging and brand assets. Develop annual and quarterly marketing plans aligned with commercial and business objectives. Create go-to-market strategies for product launches, seasonal campaigns and new market entry. Oversee digital marketing, social media, content development, website management and audience engagement. Lead corporate communications, PR, media outreach, influencer partnerships and reputation management. Manage trade marketing, retail activations, point-of-sale materials and customer-led campaigns. Support the commercial team with marketing collateral, customer presentations and brand-led sales initiatives. Plan and manage events, exhibitions, tastings, hospitality activations and industry trade shows. Manage external agencies, designers, photographers, videographers and PR partners Track campaign performance, marketing ROI, brand awareness and digital engagement. Build the future marketing function and recruit an internal team as the business grows.<br>Key Ingredients Bachelor’s degree in Marketing, Communications, Business Administration or a related discipline Minimum 8 years of progressive marketing experience Experience within FMCG is a must, with food or beverage experience strongly preferred Proven experience in the UAE market Strong experience across brand strategy, integrated marketing, digital, communications, PR and events Previous experience leading or supporting a major rebranding or brand repositioning project Strong understanding of trade marketing, retail activation and go-to-market strategy Excellent stakeholder, agency and project management skills Strong commercial awareness with the ability to link marketing activity to business growth Fluency in English and Arabic is essential<br>Please apply only if you match the requirements of the role and note that only shortlisted candidates will be reached out to.
Head of Growth Content & Creator Commerce We're a multi-brand fashion and lifestyle group built for speed. In just a few years, we've grown from a standing start into one of the fastest-scaling platforms in the space, pairing sharp creative judgment with data, technology and a supply chain built to keep pace - all in service of brands that are built to win in a digital-first world.<br>The role We're looking for an accountable leader to own the full content, creator and affiliate ecosystem that drives acquisition across every brand we operate. It's the first of two senior hires shaping a deliberately lean DTC leadership team — you'll report directly to our incoming Global DTC lead and be their closest partner in the business.<br>What we're really testing for here: can you build a high-throughput, AI-driven content and creator machine — not just deliver polished one-off campaigns.<br>Responsibilities:Content engine: stand up the in-house studio and AI-powered production line — performance creative plus always-on content for site, CRM and marketplace Creator & affiliate: full ownership — partnerships, affiliate programs, seeding, creator relationships and community Organic social: grow audience and run always-on publishing across every brand channel Operations & infrastructure: build the backbone — workflows, rights management, asset systems and output speed Performance: push testing speed, close the feedback loop, and systematise what works so it gets reused<br>Ideal candidate:A genuine builder: you've personally stood up a content, creator or affiliate function from nothing and owned the commercial results — not stepped into something already built Real AI fluency: specific and current, not theoretical — expect a dedicated part of the interview process on this Proven scale: you've taken a digital-first growth function through a similar growth curve, ideally from tens of millions upward Lean by instinct: you build capability with limited resources rather than relying on big inherited teams and budgets Right category instinct: fashion, sportswear or a related premium consumer space, with a real feel for brand, product and culture — creator/influencer commerce background is a strong plus
YATAI · JAPANESE BURGER SOCIETY — ABU DHABI<br>HEAD CHEF · FULL-TIME · ON-SITE · ABU DHABIOne kitchen. One standard. Pressed, never compromised. WHO WE AREBorn on the streets of Tokyo. Built for Abu Dhabi doorsteps. YATAI is a delivery-first Japanese Burger Society running on precision, restraint and umami. Every patty pressed by hand. Every box engineered to be photographed. We use fresh ingredients, thoughtful menu design and efficient kitchen operations to meet the expectations of a diverse guest base. We don't do fast food — we do craft, at speed, at scale. STREET-BORN. SCREEN-SERVED. THE ROLEYou're not just running a kitchen. You're guarding the standard. Every press, every sear, every plate that leaves this kitchen carries your name on it. You own the menu, control the costs and make sure YATAI delivers — literally — on its promise. <br>WHAT YOU'LL PRESSOwn every aspect of kitchen operations — prep, service, close Plan, develop and protect the menu — recipes, specs, presentation, consistency Food preparation to ensure every dish hits spec and looks the part Maintain iron-tight food safety, hygiene and health regulation compliance Manage inventory, coordinate with suppliers and control ordering for quality and availability Drive cost control and waste reduction without compromising the product Collaborate with management on new concepts, promotions and guest feedback initiatives<br>WHO YOU AREProven Head Chef or Senior Sous Chef — UAE experience earns respect here Expert in culinary arts: menu planning, recipe development and food presentation Technically obsessive — you count grams, not followers A strong leader who supervises, trains and motivates — calm when the griddle is screaming Deep knowledge of food safety, hygiene standards and kitchen health regulations Experienced in inventory management, cost control and supplier coordination A communicator — fluent across kitchen Culinary degree, professional certification or equivalent — you know what you're doing and why Available nights, weekends, holidays — IYKYKWHAT WE OFFERPACKAGEVisa sponsorship — we back our people BRANDA brand worth wearing on your back CULTUREA kitchen where technique is the culture
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Establish and enforce robust governance frameworks, ensuring alignment with strategic objectives and regulatory compliance across all project portfolios.</li><li>Develop and implement standardized PMO processes, methodologies, and best practices to optimize project delivery efficiency and effectiveness.</li><li>Oversee the creation and maintenance of comprehensive project documentation, reporting structures, and performance metrics for transparent stakeholder communication.</li><li>Manage the project intake process, including feasibility assessment, prioritization, and resource allocation to maximize strategic value.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>We are seeking an experienced Head of PMO – Governance to lead enterprise-wide project, program, and portfolio governance within a leading Islamic bank.</p></li><li><p>The role will be responsible for establishing PMO frameworks, driving strategic transformation initiatives, and ensuring effective portfolio oversight aligned with business objectives and Shariah governance principles.</p></li><li><p>The incumbent will provide executive-level reporting, monitor delivery performance, manage risks and dependencies, and drive benefits realization across the transformation portfolio.</p></li><li><p>The ideal candidate will have 12+ years of experience in banking PMO, enterprise governance, and large-scale transformation programs, with strong stakeholder management and leadership capabilities.</p></li></ul><p></p></section>
Job Description<br><br>About Wynn Al Marjan Island:<br><br>Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.<br><br>About The Position<br><br>Wynn Al Marjan Island is currently seeking an Assistant Manager – Public Area to join the resort’s hotel Public Area team.<br><br>Responsibilities<br><br>The primary duties and responsibilities of this role are:<br><br> To champion Wynn Al Marjan Island’s values and objectives such as Colleague Engagement Survey and FORBES 5 Star Classification. Ensure the daily cleaning and maintenance of all public areas is carried out in a timely and efficient manner and as per resort standard procedures. Ensure the night cleaning of all areas is carried out according to resort standards. Ensure all colleagues attend duty in a proper uniform, on time, and well groomed. Hold daily briefing with the team ensuring everyone has all the updated and correct information to carry out their duties. Assist the Manager with the daily operations of the Public Area Department. Implement and monitor cleaning and maintenance programs in all public areas and throughout the hotel and gaming areas. Conduct daily inspections of the daily upkeep and maintenance of public areas, including gaming areas, restrooms, shopping arcade, banquet rooms, lobbies, guest hallways, pool, porte cochere, exterior and offices. Monitor and lead special projects, including periodic deep cleaning, painting, chandelier cleaning, carpet shampooing and marble restoration. Liaise with the Manager and Property Operations Department to resolve maintenance requests, issues and complaints. Monitor quality control mechanisms for Public Areas, including health and safety, cleaning and maintenance, service standards, staff grooming, use of cleaning chemicals and equipment handling. Monitor inventory levels of cleaning chemicals and tools and maintain adequate stock levels according to operational needs. Arrange repairs and maintenance checks of cleaning equipment to maximize efficiency and productivity. Coordinate with Supervisors and Coordinator to schedule changes and make adjustments. Assist Manager to carry out Public Area administration and paperwork. Coordinate, prepare and report operating expenses, payroll budgets and updates on capital improvements for Manager’s approval. Accept any other duties and responsibilities assigned by the Public Area Manager and assume responsibilities in the Manager’s absence. Coordinate with relevant departments to satisfy guests’ requests and continuously improve health and safety standards. Respond to guests’ requests, investigate and handle complaints promptly and to their satisfaction. Execute corrective action if necessary and ensure follow-through if no immediate solution can be found. Provide feedback to guests’ recommendations, share their ideas with staff and management Analyze and approve rosters, vacations and breaks and ensure manpower meets business demands. Monitor Team Members’ attendance and analyse and approve overtime/undertime records Monitor departmental training plans. Supervise and lead the team to achieve department goals. Attend and participate in regular briefings and disseminate relevant information to the team. Hire, train, supervise, and manage Public Area staff. Coach, motivate, counsel and evaluate staff and encourage their participation in decision-making. Test and correct any deviations from procedures swiftly through on the job training. Assess adherence to standards and arrange training sessions and refresher courses for staff in coordination with the Manager and Trainer. Maintain effective communication with all Team Members by providing written and verbal translations. Monitor Team Members’ manners and grooming according to Company standards. Promote a work environment where employees feel valued, appreciated, involved, equal and safe. Interact with Department and Company Team Members, management, and contractors professionally and positively. Attend Department and inter-Department meetings and share relevant information. Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communications. Adhere to the Company policies and procedures and comply with the Code of Conduct. Remain well-mannered and well-groomed as per Department and Company standards. Follow health and safety standards and strive for constant improvement to avoid health and injury hazards. Participate in the Company recycling program and follow a strict discipline to reduce, re-use and recycle wherever possible. <br><br>About You<br><br>The ideal candidate for this position will have the following experience and qualifications:<br><br> Communication – speak and understand English Previous experience would be advantageous Strong interpersonal skills Organizational skills & Leadership abilities Strong customer focus service focus Computer literate, Microsoft Office Minimum 4 years of supervisory experience in a large five-star hotel or integrated resort Minimum 6 years of PAD experience in a large five-star hotel or integrated resort <br><br>About Wynn Al Marjan Island’s Benefits<br><br>We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
POSITION OBJECTIVE <br/>- Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales <br/>- Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures <br/>- End to end store responsibility in absence of Store Manager <br/>- Promote the Loyalty Program of the company for maximizing loyalty and repeat sales <br/>- Provide feedback to the Store Manager and Area Manager with regards to employees and products <br/>Key Responsibilities <br/>- Must be fashionable, well-groomed and possess updated product knowledge to ensure minimal stock loss <br/>- Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs <br/>- Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales <br/>- Assisting the Store Manager in implementation of operating procedures at the store as per the company standards <br/>- Ensure the brand and company’s policies and procedures are adhered by all the staff at all the times <br/>- Regularly audits own store administration and resolve any issues <br/>- Manage the daily roaster, leave and grievances of the retail staff <br/>- Maintain the visual merchandising standards at the stores all the time as per set VM standards <br/>- Promote the Club Apparel Loyalty Program of the company for repeat sales <br/>- Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products <br/>- Ensure awareness and vigilance at all times of security in the store without any negligence <br/>- Must be updated about the various brands of the group for suggestive selling to the customers <br/>- End to end store responsibility in absence of Store Manager <br/>- Must be physically fit to stand for extended hours and heavy lifting <br/><br/>
Group Head of Global Transaction Banking Sales???? GCC Region | Banking<br>A leading bank in the GCC is looking to appoint a Group Head of Global Transaction Banking Sales to lead its GTB sales strategy across multiple international markets.<br>This is a senior leadership opportunity for an experienced Transaction Banking sales professional with a strong track record across Cash Management and Trade Finance, together with significant international banking experience.<br>Key responsibilities:• Lead the Group's Global Transaction Banking sales strategy across international markets.• Drive revenue growth across Cash Management, Trade Finance and Working Capital solutions.• Lead and develop a regional/global sales team through direct and indirect reporting lines.• Build senior relationships with multinational corporates and corporate treasurers.• Provide Treasury Advisory and structure sophisticated Cash Management solutions.• Lead complex Trade Finance transactions including Open Account, Structured Trade, Commodity and Inventory Finance.• Partner with Corporate Banking, Product, Credit, Risk and Operations to deliver end-to-end client solutions.<br>Key requirements:• Minimum 15 years' experience in GTB business development and sales.• At least 10 years within an international bank sales environment.• Proven regional/global sales leadership experience.• Minimum 5 years' experience in Cash Management sales and 5 years in Trade Finance sales (concurrent experience will be considered).• Experience across at least two regions, with Middle East experience mandatory and Europe and/or Asia preferred.• Strong Treasury Advisory experience working with corporate treasurers and multinational clients.• Extensive experience in Trade Finance structuring, including Structured Trade, Commodity and Inventory Finance.• Strong credit knowledge, including credit structuring and drafting.• Credit trained/certified is mandatory.• Strong people leadership and stakeholder-management capabilities.<br>If you are an experienced Global Transaction Banking / Cash Management / Trade Finance sales leader interested in a senior Group-level opportunity in Dubai, please get in touch.
Company Description Sloane Street Kitchen is a contemporary dining venue offering a refined yet welcoming atmosphere for guests in Dubai. The restaurant focuses on high-quality food and beverage service, combining carefully crafted menus with attentive hospitality. Team members are encouraged to deliver memorable guest experiences through professional service and a strong emphasis on detail. The working environment supports collaboration, continuous learning, and respect for colleagues and guests. Sloane Street Kitchen aims to build a team of service professionals who take pride in creating an exceptional dining experience.<br>Role Description The Head Waiter/Waitress is responsible for leading the front-of-house service team and ensuring smooth daily operations. This full-time, on-site role in Dubai includes overseeing table service, coordinating reservations and seating plans, and maintaining high standards of food and beverage presentation. The role involves greeting and guiding guests, taking orders accurately, liaising with the kitchen, and handling guest inquiries or concerns in a professional manner. The Head Waiter/Waitress supports training and mentoring junior staff, ensures compliance with hygiene and safety standards, and contributes to upselling and revenue generation. This position requires a hands-on approach during service, strong communication with the kitchen and management, and a consistent focus on guest satisfaction.<br>Qualifications<br> Strong customer service skills with a focus on guest satisfaction and professional hospitality. Experience in food & beverage and food service operations, preferably in a restaurant or hotel environment. Clear and confident communication skills for interacting with guests, team members, and kitchen staff. Basic understanding of cooking and menu items to explain dishes and make informed recommendations. Previous experience in a supervisory or lead waiter/waitress role is highly desirable. Ability to work flexible hours, including evenings, weekends, and holidays as required. Strong organizational skills, attention to detail, and ability to manage multiple tables and tasks efficiently. Proficiency in English; additional languages relevant to Dubai’s international clientele are an advantage. Knowledge of food safety and hygiene standards; formal training or certification is a plus.
Nord Anglia International School Dubai<br><br>Join a school that inspires Excellence and Belonging<br><br>NAS Dubai is more than just a school - it's a vibrant, purpose-built flagship campus where academic excellence meets genuine community spirit. With over 3,000 students from diverse backgrounds, we offer a dynamic and inclusive environment that nurtures every learner. Our curriculum, rooted in the British Curriculum and adapted to our unique setting, leads to outstanding outcomes at IGCSE, A Level, and through the IB Diploma Programme. We are proud of our exceptional results, with students consistently outperforming global averages and securing places at top universities worldwide. Recognised by Spears as one of the Top 100 schools globally and rated ‘Outstanding' across all key areas by KHDA, BSO, and NEASC, NAS Dubai is a place where educators thrive, students flourish, and opportunities abound. If you're passionate about shaping futures in a school that values innovation, inclusivity, and excellence, we would love to hear from you.<br><br>About Nord Anglia Education<br><br>Nord Anglia Education is the world's leading premium schools organisation, with more than 85 schools located across over 33 countries in the Americas, Europe, China, Southeast Asia, India and the Middle East. Together, our schools educate over 74,000 students from kindergarten through to the end of secondary school.<br><br>Our philosophy for education rests on our four pillars of creativity, wellbeing, excellent academic outcomes, and global connectedness. These are delivered through innovative use of educational technology to create a personalised 21st century learning experience for all students.<br><br>Every parent wants the best for their child - so do we. Nord Anglia schools deliver high quality, transformational education and ensure excellent academic outcomes by going beyond traditional learning. Our global scale enables us to recruit and retain world-leading teachers and to offer unforgettable experiences through global and regional events, while our engaging learning environments ensure all of our students love coming to school.<br><br>Our schools<br><br>Each Nord Anglia Education school is unique in character and designed to meet the needs of its community. We are united by our philosophy, to be ambitious for our students, our people, and our family of schools. We believe that being part of our family of 85 schools gives them a special advantage. Working together, we can achieve more than we can individually. Our schools have access to a wide range of resources and support to enhance their success.<br><br>We also create unique opportunities to benefit our students and people, such as the Global Campus, Nord Anglia University, and our collaborations with The Juilliard School, MIT, UNICEF, and King's College London.<br><br>About The Role<br><br>To provide dedicated PA/secretarial and administrative support to the Head of Secondary in leading the Secondary School with maximum effectiveness.<br><br>Selection Process <br><br>The closing date for application is 14th August 2026. Shortlisted candidates will be contacted for interviews that will take place at the Nord Anglia International School Dubai.<br><br>This is a full-time position, starting from 17th August 2026. The start date can be extended depending on the notice period, early applications are appreciated. Remuneration is competitive and it includes visa provision.<br><br>At Nord Anglia Education, we are committed to providing a world class, safe, happy environment in which children and young people are able to thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils irrespective of race, ability, religion, gender or culture.<br><br>All post holders are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both Country of residence/birth and any Country of residence within the last 10 years.<br><br>JD_PA to the Head of Secondary