Head Pastry Jobs in UAE

Job Description<br><br>Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.<br><br>The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.<br><br>We’re looking for a Head of Public Policy, MEA to join Snap Inc. As a member of the EMEA Public Policy team, the role reports to the Senior Director Public Policy EMEA. You will be responsible for the public policy and government relations work across the MEA region, with a particular focus on UAE and Saudi Arabia, as well as Qatar and potentially further afield in Africa. Working from our office in Dubai, you will co-design, and execute the implementation of the public policy plan for relevant markets. The Middle East and Africa are key growth regions for Snap and our relationships with the governments and other key public stakeholders are of the utmost importance. Ensuring that Snap’s distinctive voice is heard and accommodated in policy-making circles will be a key priority.<br><br>The Head of Public Policy is co-responsible for development of positions on key local and regional policy issues impacting Snap and for developing effective strategies to achieve policy outcomes and mitigate risk. This person will work closely with the rest of the Global Public Policy team, wider Legal team, regional Sales teams, the Communications team, Platform Integrity and Product teams and, on occasion, senior business executives to ensure the public policy program supports business growth and protects the company’s interests.<br><br>What You’ll Do<br><br>Serve as the main day-to-day policy representative of Snap Inc in the Middle East and Africa. Further deepen relationships with relevant government officials, NGOs, trade associations, non-governmental organizations, and other influential stakeholders. Work closely with the Senior Director EMEA of Public Policy, the EMEA Public Policy team, the SVP Global Policy & Platform Operations and, on occasion, the senior executive organization. Being the Policy spokesperson of the company in the region in various fora, events etc. Be the first to act and respond to the appropriate public policy inquiries. Collaborate with Public Policy, Legal and Business teams to analyze legislative initiatives, advise on risks and opportunities and develop company policy positions and messaging Partner with the Communications team to help them appropriately respond to Policy-related media inquiries, by providing the correct policy narrative that best represents Snap Inc. <br><br>Knowledge, Skills & Abilities:<br><br>A proven ability for shaping, and working with, government officials, NGOs, coalitions and other stakeholder groups. Good tech policy understanding and existing relationships within government and the wider stakeholder community in the region. Excellent communication and advocacy skills and sound political judgment. Forward thinking and proactive ability on legislative, regulatory and public policy issues. Ability to rapidly understand and master complex policy issues. Ability to work with Snap business to identify pertinent issues and orient the public policy team to meet priorities. Ability to work independently/ self-starter in a fast-paced, multicultural environment Demonstrated ability to work with a wide range of external groups and individuals, including those who are opponents or critics. Teammate with a positive attitude, motivation and a sense of humor Articulate and thoughtful. Able to adapt communication on complex issues for different audiences. A passion for Snapchat and creativity. <br><br>Minimum Qualifications<br><br>Master's degree or advanced studies in law/economics/public affairs10+ years relevant experience in MENA public policy and public affairs Strong experience (4+ years) on MENA tech policy, ideally working on platform regulations <br><br>Preferred Qualifications<br><br>Working experience in Dubai or Riyadh Previous experience working with the Government or regulators or other Public institutions is a plus Full Arabic and English proficiency necessary<br><br>If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.<br><br>"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.<br><br>At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.<br><br>Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!<br><br>Job Details<br><br>Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://careers.snap.com/ Job Function: Others Company Industry/<br><br>Sector: Software Development<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>AHS, a leading name in luxury real estate development, is seeking an accomplished and strategic Head of Sales to lead the overall sales function and drive revenue growth across its prestigious portfolio of luxury developments.<br> This executive-level role is responsible for developing and executing sales strategies, maximizing sales performance, building a high-performing sales organization, and ensuring exceptional experiences for high-net-worth clients and investors.<br> The Head of Sales will provide strategic direction, optimize sales processes, strengthen market presence, and drive business results while maintaining AHS’s position as a leading luxury real estate developer.<br> The ideal candidate will have extensive experience leading luxury real estate sales teams, a strong network within the UAE property market, and a proven track record of achieving exceptional sales performance within high-value developments.<br> Responsibilities Develop and execute comprehensive sales strategies aligned with AHS’s business objectives and growth plans.<br> Lead the overall sales function, ensuring achievement of revenue targets, sales goals, and market expansion objectives.<br> Establish sales strategies for luxury residential projects, including launches, inventory management, and market positioning.<br> Build, lead, and develop a high-performing sales organization focused on excellence and results.<br> Define sales processes, standards, and best practices to enhance efficiency and conversion rates.<br> Monitor sales performance, pipeline activity, forecasts, and market trends to identify opportunities and challenges.<br> Develop and maintain strong relationships with high-net-worth clients, investors, brokers, and strategic partners.<br> Drive broker engagement strategies and strengthen relationships with key brokerage networks.<br> Oversee sales reporting, forecasting, and performance analysis, providing insights to senior leadership.<br> Collaborate with marketing and other stakeholders to support successful project launches and sales campaigns.<br> Lead negotiations for major transactions and support the team in closing high-value deals.<br> Analyze market intelligence, competitor activity, and customer insights to refine sales strategies.<br> Ensure exceptional customer experience throughout the sales journey, aligned with luxury brand standards.<br> Establish KPIs and performance frameworks to measure and improve sales effectiveness.<br> Represent AHS at industry events, investor meetings, and strategic networking opportunities.<br> Why Join AHS?<br> Executive Leadership Opportunity : Play a pivotal role in shaping the growth strategy of a leading luxury real estate developer.<br> Prestigious Portfolio : Represent an exclusive collection of high-end developments.<br> Market Influence : Build relationships with influential investors, brokers, and luxury property buyers.<br> Strategic Impact : Drive sales transformation and contribute directly to company success.<br> Career Growth : Be part of a fast-growing organization with significant expansion opportunities.<br> Premium Environment : Work within a culture built around innovation, excellence, and luxury.<br> Competitive Compensation : Receive a package aligned with your leadership experience and market expertise.<br> Please Note: Due to the high volume of applications we receive, only shortlisted candidates will be contacted.<br> We appreciate your understanding.<br> Bachelor’s degree in Business Administration, Marketing, Real Estate, Finance, or a related field.<br> Minimum of 7 years of progressive experience in luxury real estate sales, with significant leadership experience.<br> Proven track record of leading sales teams and achieving exceptional revenue results in high-end property developments.<br> Strong understanding of the UAE luxury real estate market and high-net-worth clientele.<br> Extensive network of investors, brokers, and key industry stakeholders.<br> Demonstrated experience managing large-scale residential sales portfolios and successful project launches.<br> Exceptional leadership, strategic thinking, and decision-making abilities.<br> Strong commercial mindset with excellent negotiation and influencing skills.<br> Ability to develop and execute data-driven sales strategies.<br> Outstanding communication, presentation, and stakeholder management skills.<br> Experience with CRM systems, sales analytics, forecasting, and performance reporting.<br> RERA certification is preferred.<br> Fluency in English is required; additional languages are an advantage.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>The Role&nbsp;</strong></p><br><br><p>The Head of Project Controls provides strategic leadership, governance, and functional management of the Project Controls function across the assigned Business Grouping. The role is responsible for establishing the functional strategy, ensuring compliance with corporate standards, developing organizational capability, driving continuous improvement, and enabling consistent project delivery excellence.</p><br><p><strong>Our Clients and Projects</strong></p><br><p><strong>Designing the future. Transforming the world.&nbsp;</strong></p><br><p>Wood's Oil, Gas &amp; New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe.&nbsp;We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory.&nbsp;</p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects:</strong>&nbsp;Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion:&nbsp;</strong>We are an organization actively committed to diversity and inclusion across our business&nbsp;</li> <li><strong>Competitive remuneration package:</strong>&nbsp;With regular reviews to ensure we are rewarding at the right level in line with the market&nbsp;</li> <li><strong>Medical Insurance:</strong> Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover&nbsp;</li> <li><strong>End of Service Gratuity:&nbsp;</strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:&nbsp;</strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones</li> <li><strong>Commitment to continued professional development:</strong>&nbsp;Development plans that are tailored to your individual needs and interests&nbsp;</li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession&nbsp;</li> <li><strong>Energy Transition Academy:&nbsp;</strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field</li></ul><p><strong>Job Objective</strong></p><br><p>The Head of Project Controls provides strategic leadership, governance, and functional management of the Project Controls function across the assigned Business Grouping. The role is responsible for establishing the functional strategy, ensuring compliance with corporate standards, developing organizational capability, driving continuous improvement, and enabling consistent project delivery excellence.</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br> </div>

Job Description<br><br>Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.<br><br>The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.<br><br>We’re looking for a Head of Public Policy, MEA to join Snap Inc. As a member of the EMEA Public Policy team, the role reports to the Senior Director Public Policy EMEA. You will be responsible for the public policy and government relations work across the MEA region, with a particular focus on UAE and Saudi Arabia, as well as Qatar and potentially further afield in Africa. Working from our office in Dubai, you will co-design, and execute the implementation of the public policy plan for relevant markets. The Middle East and Africa are key growth regions for Snap and our relationships with the governments and other key public stakeholders are of the utmost importance. Ensuring that Snap’s distinctive voice is heard and accommodated in policy-making circles will be a key priority.<br><br>The Head of Public Policy is co-responsible for development of positions on key local and regional policy issues impacting Snap and for developing effective strategies to achieve policy outcomes and mitigate risk. This person will work closely with the rest of the Global Public Policy team, wider Legal team, regional Sales teams, the Communications team, Platform Integrity and Product teams and, on occasion, senior business executives to ensure the public policy program supports business growth and protects the company’s interests.<br><br>What You’ll Do<br><br>Serve as the main day-to-day policy representative of Snap Inc in the Middle East and Africa. Further deepen relationships with relevant government officials, NGOs, trade associations, non-governmental organizations, and other influential stakeholders. Work closely with the Senior Director EMEA of Public Policy, the EMEA Public Policy team, the SVP Global Policy & Platform Operations and, on occasion, the senior executive organization. Being the Policy spokesperson of the company in the region in various fora, events etc. Be the first to act and respond to the appropriate public policy inquiries. Collaborate with Public Policy, Legal and Business teams to analyze legislative initiatives, advise on risks and opportunities and develop company policy positions and messaging Partner with the Communications team to help them appropriately respond to Policy-related media inquiries, by providing the correct policy narrative that best represents Snap Inc. <br><br>Knowledge, Skills & Abilities:<br><br>A proven ability for shaping, and working with, government officials, NGOs, coalitions and other stakeholder groups. Good tech policy understanding and existing relationships within government and the wider stakeholder community in the region. Excellent communication and advocacy skills and sound political judgment. Forward thinking and proactive ability on legislative, regulatory and public policy issues. Ability to rapidly understand and master complex policy issues. Ability to work with Snap business to identify pertinent issues and orient the public policy team to meet priorities. Ability to work independently/ self-starter in a fast-paced, multicultural environment Demonstrated ability to work with a wide range of external groups and individuals, including those who are opponents or critics. Teammate with a positive attitude, motivation and a sense of humor Articulate and thoughtful. Able to adapt communication on complex issues for different audiences. A passion for Snapchat and creativity. <br><br>Minimum Qualifications<br><br>Master's degree or advanced studies in law/economics/public affairs10+ years relevant experience in MENA public policy and public affairs Strong experience (4+ years) on MENA tech policy, ideally working on platform regulations <br><br>Preferred Qualifications<br><br>Working experience in Dubai or Riyadh Previous experience working with the Government or regulators or other Public institutions is a plus Full Arabic and English proficiency necessary<br><br>If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.<br><br>"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.<br><br>At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.<br><br>Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!<br><br>Job Details<br><br>Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://careers.snap.com/ Job Function: Others Company Industry/<br><br>Sector: Software Development<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.

Position Overview The Head of Sales is responsible for leading and driving the overall sales strategy, performance, and growth of BI Group's real estate portfolio in the UAE. Acting as the commercial leader of the business, the role is responsible for developing and managing the internal sales function, broker network performance, sales operations, customer journey, and revenue generation across all residential and mixed-use developments. The Head of Sales ensures that sales targets are achieved through effective leadership, market intelligence, broker engagement, sales governance, and close coordination with Marketing, Development, Design, Finance, and Legal teams. The role combines strategic planning with hands-on execution to maximize project absorption rates, profitability, customer satisfaction, and market positioning. Company Overview BI Group is a Dubai-based real estate development company delivering high-quality residential and mixed-use developments. The company focuses on innovation, build quality, customer experience, and sustainable growth while managing projects throughout the full development lifecycle - from land acquisition and design through construction, sales, and handover. Key Responsibilities<br>1. SALES STRATEGY & REVENUE MANAGEMENT1.1 Sales Planning & Execution· Develop and implement the overall sales strategy for all BI Group developments· Establish annual, quarterly, and monthly sales targets· Drive achievement of sales revenue, volume, and profitability objectives· Develop project-specific sales strategies aligned with market demand and project positioning· Monitor sales performance against targets and implement corrective actions where required· Lead sales forecasting, pipeline management, and revenue planning· Provide regular sales performance reports to executive management1.2 Market Intelligence· Monitor Dubai real estate market trends, competitor activity, pricing movements, and customer preferences· Identify market opportunities and emerging demand segments· Recommend pricing adjustments and sales initiatives based on market conditions· Support feasibility studies and business cases for future developments· Provide commercial input during project planning and product development stages 2. PROJECT SALES MANAGEMENT2.1 Sales Launch & Project Performance· Lead sales preparation and launch activities for new developments· Ensure sales teams and broker partners are fully trained on project details, USPs, pricing, and payment plans· Monitor project sales velocity and absorption rates· Develop and execute sales campaigns to maintain momentum throughout project lifecycles· Collaborate with Marketing to maximize lead generation and conversion effectiveness· Monitor inventory movement and optimize unit release strategies 2.2 Pricing & Commercial Strategy· Participate in pricing committee discussions· Review pricing recommendations and discount strategies· Ensure pricing policies support revenue optimization while maintaining competitiveness· Evaluate special offers, promotions, and incentive schemes· Monitor sales margins and commercial performance 3. BROKER NETWORK MANAGEMENT3.1 Broker Relations· Build and maintain strategic relationships with brokerage firms across Dubai and international markets· Expand BI Group's broker network and channel partnerships· Develop broker engagement strategies to increase project exposure and sales volumes· Conduct regular broker presentations, roadshows, and networking events· Establish broker performance management frameworks 3.2 Broker Performance· Monitor broker productivity and contribution levels· Develop incentive and recognition programs· Ensure timely commission processing and broker satisfaction· Resolve broker-related escalations and commercial issues· Maintain strong market presence within the broker community 4. SALES TEAM LEADERSHIP4.1 Team Management· Build, lead, mentor, and develop a high-performing sales team· Define clear roles, KPIs, and performance expectations· Conduct regular performance reviews and coaching sessions· Foster a results-driven and customer-focused sales culture· Ensure alignment between sales objectives and company strategy 4.2 Recruitment & Development· Participate in hiring and onboarding sales professionals· Identify capability gaps and implement development plans· Establish sales training programs and product knowledge initiatives· Promote continuous professional development and market awareness 5. CUSTOMER EXPERIENCE & SALES OPERATIONS5.1 Customer Journey· Ensure a premium customer experience throughout the sales process· Monitor customer feedback and satisfaction levels· Improve conversion rates through process optimization· Support implementation of CRM best practices and sales automation tools· Ensure timely and professional customer communications 5.2 Sales Governance· Ensure compliance with company policies and RERA regulations· Monitor sales documentation accuracy and process adherence· Collaborate with Legal and Finance teams on SPA execution and collections· Ensure proper sales reporting, record keeping, and audit readiness· Manage risk associated with reservations, cancellations, and customer disputes 6. CROSS-FUNCTIONAL COORDINATION6.1 Marketing Coordination· Work closely with Marketing to align sales campaigns and lead generation activities· Provide feedback on campaign effectiveness and market response· Support branding, launch events, exhibitions, and promotional activities· Ensure sales materials remain accurate and commercially effective 6.2 Development & Product Input· Collaborate with Design, Development, and Construction teams· Provide customer and market feedback into product development· Participate in design review discussions from a commercial perspective· Ensure project offerings remain aligned with customer expectations and market demand 7. REPORTING & BUSINESS PERFORMANCE7.1 Executive Reporting· Prepare monthly and quarterly sales performance reports· Present forecasts, pipeline status, and risk assessments to management· Analyze lead sources, conversion ratios, broker performance, and customer trends· Develop dashboards and KPIs to support decision-making 7.2 Business Growth· Identify opportunities for new revenue streams and strategic partnerships· Support expansion into new customer segments and markets· Contribute to long-term business planning and growth strategies· Represent BI Group at industry events, conferences, and networking forums Qualifications Education· Bachelor's Degree in Business Administration, Real Estate, Marketing, Finance, or related field· Master's Degree is preferred Experience· Minimum 10+ years of real estate sales experience· Minimum 5 years in a senior sales leadership role within a real estate developer in the UAE· Proven track record of delivering significant residential project sales in Dubai· Strong broker network and market relationships within the UAE real estate sector· Experience managing project launches and large-scale sales operations Technical Competencies· Real Estate Sales Strategy· Developer-Side Sales Management· Broker Channel Management· Revenue Planning & Forecasting· CRM Systems (Salesforce, Creatio, Hub Spot, etc.)· Market Research & Competitive Analysis· Pricing Strategy· Lead Conversion Management· Sales Operations· RERA Regulations & Compliance· Reporting & Analytics Behavioral Competencies· Leadership & Team Development· Commercial Acumen· Strategic Thinking· Negotiation & Influencing Skills· Relationship Building· Customer-Centric Mindset· Problem Solving· Decision Making· Accountability & Ownership· Communication & Presentation Skills Key Success Indicators· Achievement of sales revenue targets· Project absorption and sell-through rates· Broker network growth and productivity· Lead-to-sale conversion rates· Customer satisfaction levels· Collection and SPA execution performance· Market share growth· Sales team productivity and retention· Successful project launches· Forecast accuracy and reporting quality Preferred Industry Background· UAE Real Estate Developer · UAE Residential and Mixed-Use Development Experience· Strong Dubai Broker Market Presence· Experience selling off-plan developments (UAE)· Existing network within the Dubai brokerage community preferred

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to ensure the development and management of a dedicated internal KYC (Know Your Client) program at Citi.<br><b><u>Responsibilities:</u></b></p><br><br><ul><li>Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment</li><li>Lead and oversee the program management of existing KYC Business-as-Usual (BAU) and Refresh processes, while driving the migration and integration of additional functions into the global operating model.</li><li>Provide effective people leadership, including performance management, coaching, and development of team members, while ensuring all service level agreements (SLAs) and operational standards are consistently met.</li><li>Serve as a key liaison between Compliance, Business, and Senior Management stakeholders, ensuring alignment on regulatory requirements, risk management priorities, and operational objectives.</li><li>Oversee new client onboarding activities and drive process improvement initiatives aimed at enhancing efficiency, strengthening controls, and improving the overall client onboarding experience.</li><li>Deliver accurate and timely Management Information System (MIS) reporting to senior management, providing insights into performance, risks, and key metrics, while ensuring delivery against BAU and Refresh Program targets.</li><li>Ensure compliance with regulatory requirements, internal policies, and control standards, while proactively identifying and mitigating operational, compliance, and reputational risks.</li><li>Drive operational excellence through continuous process optimization, stakeholder engagement, and implementation of strategic initiatives supporting the firm's KYC and client lifecycle management objectives.</li><li>Monitor account refresh activities on a daily basis to ensure all regulatory, compliance, and documentation requirements are completed within established timelines.</li><li>Conduct quality assurance reviews of new client onboarding and periodic refresh cases, ensuring adherence to Citi policies, regulatory requirements, and established quality standards prior to case closure.</li><li>Maintain and manage the Book of Work for system releases, process enhancements, and infrastructure improvements, ensuring successful implementation and stakeholder alignment.</li><li>Demonstrate the ability to operate effectively with limited direct supervision, exercising sound judgment, initiative, and accountability in day-to-day decision-making.</li><li>Exercise a high degree of independence, judgment, and autonomy in managing complex cases, operational issues, and stakeholder interactions.</li><li>Serve as a Subject Matter Expert (SME), providing guidance, training, and support to senior stakeholders and team members on KYC, regulatory, and operational matters.</li><li>Lead and manage teams effectively by fostering a culture of accountability, collaboration, continuous improvement, and high performance.</li><li>Proactively identify, assess, and manage risks associated with client onboarding, account maintenance, and KYC processes, ensuring appropriate escalation and resolution of issues.</li><li>Safeguard Citi, its clients, and assets by ensuring compliance with applicable laws, regulations, policies, and control requirements, while maintaining the highest standards of professional conduct and ethical behavior.</li><li>Promote a strong risk and control culture by transparently escalating, managing, and reporting control issues, ensuring effective oversight of team activities and accountability for maintaining established standards.</li><li>Partner with key stakeholders across Compliance, AML, Operations, and Business teams to drive regulatory compliance, operational excellence, and continuous process improvement initiatives.</li><li>Ensure delivery of team objectives, quality metrics, productivity targets, and service level agreements while supporting strategic business and regulatory priorities.</li></ul><p><b><u>Qualifications:</u></b></p><br><br><ul><li>5-8 years of experience</li></ul><p><b><u>Education:</u></b></p><br><br><ul><li>Bachelor's degree/University degree or equivalent experience</li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Operations - Services<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Business KYC<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth. Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.<br><br><p><b>About the role</b></p><br><br><br><p>The F&amp;B Guest Experience Manager is responsible for enhancing guest satisfaction and ensuring exceptional service standards across all Food &amp; Beverage outlets. This role leads guest engagement initiatives, manages guest feedback and service recovery processes, supports operational excellence, and collaborates with outlet managers to create memorable dining experiences that align with the organization's brand standards and business objectives.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Champion a guest-centric culture throughout all F&amp;B outlets.</li><li>Monitor and improve guest satisfaction scores, online reviews, and feedback channels.</li><li>Conduct regular guest interactions to gather insights and identify improvement opportunities.</li><li>Ensure consistent delivery of exceptional service standards and brand expectations.</li><li>Develop and implement guest experience programs, promotions, and initiatives.</li><li>Handle guest complaints, concerns, and special requests professionally and promptly.</li><li>Conduct routine inspections of restaurants, bars, lounges, room service, and banquet operations.</li><li>Partner with outlet managers to ensure service procedures are followed consistently.</li><li>Identify operational gaps impacting guest satisfaction and implement improvements.</li><li>Coordinate with culinary and service teams to enhance menu presentation and guest engagement.</li></ul><br><p><b>What you bring</b></p><br><br><ul><li>Minimum 3–5 years of experience in Food &amp; Beverage operations, guest relations, or hospitality management.</li><li>Experience in luxury hotels, resorts, stand-alone restaurants.</li><li>Strong understanding of guest service standards and service recovery techniques.</li></ul><br><p><b>What we offer</b></p><br><br><ul><li>Work Authorization.&nbsp;</li><li>Competitive tax-free salary, service charge, tips.&nbsp;</li><li>End of service gratuity.&nbsp;</li><li>Complimentary full board living accommodation in a high quality staff housing.&nbsp;</li><li>Vibrant fitness facilities including gym and swimming pool.&nbsp;</li><li>Free transportation to and from work.&nbsp;</li><li>Medical and life insurance.&nbsp;</li><li>Paid annual leave.&nbsp;</li><li>Paid home leave tickets.&nbsp;</li><li>Social and sporting events.&nbsp;</li><li>Learning &amp; Development Programs.&nbsp;</li><li>Career opportunities and international transfer.&nbsp;</li><li>And more…&nbsp;</li></ul><br><p><b>Schedule &amp; Hours</b>&nbsp;</p><br><br><ul><li> 5 days per week over 48 working hours.&nbsp;</li></ul><br><br><br><br><br> </div>

Ener Mech is seeking a commercially driven and strategically minded Head of Business Development - Middle East to lead regional business development, drive revenue growth, expand market share, and strengthen strategic customer relationships across the region. The role will be responsible for developing and executing the Middle East business development strategy across Ener Mech's three business lines - Infrastructure & Industrial Solutions, Energy Solutions, and Lifting Solutions - identifying new markets and opportunities, growing existing customer accounts, and increasing adoption of Ener Mech's wider service portfolio across the region. The successful candidate will have a proven track record of generating new revenue, developing strategic accounts, building strong customer relationships, and converting complex opportunities into profitable business. They will provide regional leadership across business development activities and work closely with operations, technical, commercial, and business unit leadership to deliver sustainable growth.<br>Key Responsibilities Develop and execute the Middle East business development strategy across Infrastructure & Industrial Solutions, Energy Solutions, and Lifting Solutions Drive revenue growth, market expansion, new customer acquisition, and increased share of existing customer spend Identify, qualify, and convert new business opportunities across priority markets and sectors Lead strategic account development, building senior-level customer relationships and identifying cross-selling opportunities across all three business lines Maintain a strong regional sales pipeline, ensuring accurate forecasting, CRM management, and opportunity progression Lead major commercial opportunities from initial engagement through proposal, negotiation, and contract award Develop market intelligence and monitor customer, competitor, and industry developments to identify new growth opportunities Work closely with technical, operational, commercial, and business unit teams to develop differentiated customer solutions Represent Ener Mech with key customers, industry bodies, conferences, and strategic market forums Provide leadership and direction to the regional business development function, promoting collaboration and consistent commercial practices Support strategic partnerships, frameworks, market-entry initiatives, and other opportunities that support long-term regional growth Report on pipeline, revenue opportunities, strategic accounts, and market development to regional leadership<br>Inclusion & Diversity Ener Mech is committed to creating an inclusive and diverse workplace where everyone is treated fairly, with respect and dignity. We value the different perspectives, experiences, and backgrounds of our people and believe that an inclusive culture enables our employees, teams, and business to perform at their best.

Head of Retail – Product, Technology & Transformation Location: Dubai, UAE<br>About the Role Our client is looking for a senior retail product and transformation leader to own the product, technology and transformation agenda across its retail business.<br>This is a high-impact leadership role responsible for connecting physical stores, digital commerce, customer experience, data and technology to create a seamless omnichannel retail experience. You will lead a team of 50+ across Dubai and Bangalore and own key retail domains including Store Operations, Retail Technology, POS, Retail Intelligence, Clienteling, Brand Experience and Omnichannel. The ideal candidate will bring deep experience across retail, ecommerce or commerce technology, combined with a strong track record of leading large product organisations and complex transformation programmes.<br>Key Responsibilities Product Strategy & Vision Define the vision, strategy and multi-year roadmap for the retail product portfolio. Translate business strategy into clear product priorities, investment cases and measurable outcomes. Identify where AI, automation, data and connected commerce can materially improve retail performance. Establish a customer- and store-associate-led approach to product discovery and prioritisation. Store Operations & Retail Technology Own the technology and product agenda supporting day-to-day store operations. Drive improvements in store productivity, operational efficiency and task execution. Own the POS roadmap, including platform migration, stabilisation and continuous improvement. Manage key technology vendors and strategic partners. Omnichannel & Customer Experience Connect physical stores and ecommerce to create seamless customer journeys. Drive capabilities such as real-time inventory visibility, ship-from-store, endless aisle and cross-channel fulfilment. Own clienteling and enable store associates to deliver more personalised customer experiences. Partner closely with ecommerce, customer, loyalty and analytics teams. Retail Intelligence & AIDefine and prioritise retail intelligence and data products that improve store performance. Partner with data science and analytics teams to embed insights into everyday retail decisions. Identify opportunities for AI assistants, personalisation, predictive analytics and intelligent store operations. Transformation Lead the retail transformation agenda across technology, process and operating model. Build and manage the transformation portfolio, governance and value tracking. Drive adoption and change management across the retail organisation. Remove cross-functional blockers and ensure transformation programmes deliver measurable business value. Leadership Lead and develop a 50+ person organisation across Dubai and Bangalore. Manage senior pillar leaders across Store Operations, Retail Technology, POS and related domains. Build a high-performing, multi-location product organisation with clear accountability. Own headcount planning, talent development, budget and vendor commercials. Represent retail product and transformation at senior executive and CDO leadership forums.<br>What We're Looking For15–20+ years of experience across retail, ecommerce, commerce technology, product or digital transformation. Significant experience in large-scale retail environments, ideally multi-brand or multi-market. Proven track record leading 50+ person product, technology or digital organisations. Strong experience across physical retail / stores, not solely ecommerce. Demonstrated ownership of store operations, POS, retail technology or omnichannel platforms. Experience leading major digital or business transformation programmes. Strong product strategy, roadmap and portfolio management experience. Experience managing major platform migrations and technology vendors. Proven ability to operate within complex, matrixed organisations and influence senior stakeholders. Strong commercial, financial and organisational leadership capability. Bachelor's degree in Business, Engineering, Computer Science, Design or a related discipline.<br>Preferred Experience with Jumpmind, Oracle Retail, NCR, Aptos or comparable POS platforms. Experience across clienteling, retail intelligence, supply chain or store operations technology. Exposure to AI-enabled retail, personalisation or intelligent store experiences. Previous experience in the Middle East or large multi-brand retail groups. MBA or relevant master's degree.<br>Leadership Profile We are looking for a leader who is:Strategic and commercially minded Comfortable operating with ambiguity and complexity Highly customer- and store-associate-centric Strong at influencing across a matrix An effective transformation and change leader Data-driven and outcome-oriented A strong people leader and talent builder Able to balance innovation with operational resilience<br>Why This Role This is an opportunity to shape the future of retail across a major multi-brand organisation, with the mandate to redefine how stores, digital commerce, data, AI and customer experience come together. The successful candidate will have significant influence over the organisation's retail product strategy, technology roadmap and transformation agenda, with direct visibility at C-suite level.<br>*** Only successful candidates will be contacted ***

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>THIS IS WHERE THE EXCITEMENT REALLY BEGINS</strong></span></span></p><br><p><span><span><strong>SERVICE &amp; OPERATIONS</strong></span></span></p><br><p><span><span><strong>Head - Service Partnership Integration</strong></span></span></p><br><p><span><span>The team works in real time to make sure the right people are in the right place – airside and landside – to meet demand. As our airports are the world’s busiest, it’s fast-paced and a real challenge. They see that the operational plan is followed, and issues are dealt with across terminals, regular operations, incidents and crisis handling. The operation has to be industry-leading, and it always is.</span></span></p><br><p><span><span><strong>What you'll deliver</strong></span></span></p><br><p><br><span><span>• You’ll lead AOCC service partner relationships, government liaison, customer engagement, and collaborative project delivery through effective agreements and stakeholder coordination.</span></span></p><br><p><span><span>• You’ll build AOCC capability by leading training, onboarding, process integration, system adoption, and change enablement across people, systems, and facilities.</span></span></p><br><p><span><span>• You’ll manage AOCC operational risk and resilience by reducing risk exposure, maintaining business continuity plans, and aligning service partner readiness across DXB and DWC.</span></span></p><br><p><span><span>• You’ll oversee AOCC systems, data integrity, technology coordination, billing accuracy, and asset management to ensure reliable and compliant operations.</span></span></p><br><p><span><span>• You’ll lead end‑to‑end airport operations on shift, managing daily delivery, disruptions, incidents, and emergency responses in coordination with all service partners.</span></span></p><br><p><span><span>• You’ll manage AOCC facilities, engineering coordination, readiness, resilience, and security compliance for primary and backup AOCC environments.</span></span><br>&nbsp;</p><br><p><span><span><strong>What you bring</strong></span></span></p><br><p><br><span><span>• You will be educated to a bachelor’s degree level specialized in Business Administration, engineering or a related field.</span></span><br>&nbsp;</p><br><p><span><span>• You will have 7 – 10 years of relevant experience.&nbsp;</span></span><br><span><span>• You should have experience across airport operations and systems, stakeholder management, airline processes and data, with strong capability in AODB, fixed resource management systems, and MS Office tools.</span></span></p><br><p><span><span><strong>Life at Dubai Airports</strong></span></span></p><br><p><span><span>Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an impact that delivers for Dubai.</span></span></p><br><br> </div>

About Dubai Holding Entertainment:Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security. Ain Dubai the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai’s mesmerizing skyline. Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season. As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts is the Middle East’s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE Dubai, LEGOLAND® Dubai and LEGOLAND® Water Park. Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more. Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit – reaching over 200 nationalities and 4 million listeners each week in seven languages. Building on ARN’s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations. About the Job:Here's your chance to step into the role of Head Chef at Dubai Holding Entertainment. In this position, you'll take on key responsibilities that include:Oversee and support daily culinary operations across multiple F&B outlets, ensuring smooth and efficient kitchen performance. Maintain consistent food quality, presentation, portion control, and taste in line with agreed standards. Supervise, guide, train, and develop kitchen team members including Sous Chefs, Chef De Parties, and Commis Chefs. Ensure strict compliance with food safety, hygiene, health and safety, and Dubai Municipality requirements. Manage food cost, stock control, ordering, inventory, and wastage reduction to support kitchen profitability. Coordinate with the Senior Executive Chef and other departments to meet operational and business requirements. Monitor guest feedback, complaints, and service standards to ensure customer satisfaction and continuous improvement. Prepare duty schedules, cleaning rosters, checklists, and kitchen records to support effective administration and operations. About you:Secondary school qualification or culinary arts certification, with strong knowledge of cooking techniques, food preparation, and dessert production. Minimum 2–3 years of experience in a similar chef or kitchen supervisory role, preferably within a busy F&B, hospitality, or entertainment environment. Strong culinary skills with the ability to maintain high standards of food quality, presentation, portion control, and consistency. Good leadership and people management skills, with the ability to train, coach, guide, and motivate kitchen colleagues. Good communication skills, fluency in English, flexibility to work varied shifts, and the ability to perform well under pressure in a fast-paced kitchen environment. About the Benefits:At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team and enjoy a comprehensive benefit package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai

About Revolut<br><br>People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.<br><br>As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.<br><br>About The Role<br><br>The Product team shapes the experiences that power Revolut. They turn complex problems into simple, scalable solutions — collaborating across Design, Engineering, and Data to build features our customers love.<br><br>We're looking for a Head of Product to rethink our products and fraud systems to be AI-centric. You'll leverage AI for automation and enable intuitive, multi-modal customer interactions to build trust and streamline compliance processes.<br><br>Up to shape what's next in finance? Let's get in touch.<br><br>What You’ll Be Doing<br><br>Leading a financial crime product team, designing features that improve security across Revolut’s global platform Building teams to align with product objectives and developing team members to enable their career growth Overseeing your team's product roadmap, from strategic planning and conception, to execution and launch.<br><br>What You'll Need<br><br>7+ years of product management experience3+ years of experience managing large teams (product leaders at Revolut directly manage multiple squads and Product Owners) Experience managing AI products, data science products, customer-facing products, and back office systems Experience formulating and driving a focused product vision, and owning the narrative with leadership, customers, and partners High analytical acumen along with solid business sense that guides ROI-based prioritisation A bias towards action and bootstrapping major projects, never hesitating to roll up your sleeves and be hands-on Experience leading product development and launch from scratch The ability to provide insight and deliver measurable results for sophisticated products under ambiguous situations in a fast-paced environment<br><br>Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.<br><br>Important notice for candidates:<br><br>Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.<br><br> Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.<br><br>We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.<br><br>By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice

Our client is a global online trading platform whose growth is heavily driven by affiliates, creators, influencers, introducers, agents, communities and performance partnerships. They are seeking a high-calibre Head of Global Partnerships to lead and scale their global partner ecosystem across affiliates, influencers, sponsorships, strategic partnerships and localized acquisition channels. This is a senior commercial leadership role for someone who has already built and managed large-scale partner networks- thousands, ideally tens of thousands, of partners across multiple regions while using technology and AI to scale acquisition, activation, retention, engagement, localization and performance management. The ideal candidate is commercially sharp, execution-focused, globally minded, highly adaptable, data-driven and comfortable operating in a fast-moving environment.<br>Duties & Responsibilities Own the global partnerships strategy and execution engine — acquiring, activating, retaining and growing partners and influencers across key markets. Lead the global affiliate and partner strategy across acquisition, activation, retention, engagement and monetization. Build systems and processes to manage a large global base of affiliates and partners at scale. Identify, recruit and grow high-potential partners across priority regions including LATAM, Africa, MENA, South Asia, Southeast Asia and CIS. Develop partner segmentation, lifecycle management, incentive models, engagement plans and performance frameworks. Improve partner productivity — better-quality traffic, higher conversions, stronger retention and sustainable client value. Work with regional teams to localize partnership models by market, language, culture, regulation and channel behaviour. Build and scale the global influencer and creator partnership engine — identifying creators, educators, market commentators, trading communities and finance influencers across regions. Develop structured influencer acquisition, onboarding, engagement, compliance review, campaign execution and performance measurement processes, moving beyond one-off campaigns into long-term, performance-linked relationships. Source, evaluate and execute sponsorships globally (sports, esports, financial education, communities, events, creator networks, local media) with a clear framework for brand fit, compliance risk, commercial potential and measurable ROI. Use AI heavily to scale the function — partner discovery, lead scoring, outreach personalization, contract workflows, content localization, campaign analysis, fraud detection, compliance checks and lifecycle automation. Build an AI-first operating model that manages a very large global partner base without scaling headcount linearly, working with internal AI, data, product, compliance and engineering teams. Own key commercial metrics: partner acquisition, active partner growth, activation, retention, revenue and net revenue, cost per acquisition, funded client conversion, client quality, influencer campaign ROI, regional partner productivity and compliance quality. Create strong performance dashboards and review rhythms; identify underperforming regions, segments, campaigns and incentive models, and act quickly. Work cross-functionally with regional growth, marketing, compliance, product, data, legal, payments, customer support and brand teams to ensure partner activity is compliant, brand-safe, localized and commercially effective. Represent the partnerships function in senior leadership discussions and build a high-performing global team with the right mix of regional expertise, commercial drive, operational discipline and AI capability.<br>Qualifications15+ years of total experience, with significant leadership experience in partnerships, affiliates, business development, growth or commercial roles. Proven experience managing large-scale partner, affiliate, influencer or agent networks globally — thousands to tens of thousands of partners. Background in industries where partners materially drive acquisition and revenue: online trading, gaming, gambling, travel, fintech, crypto, consumer internet, marketplaces or digital performance marketing. Strong exposure to emerging markets and multi-region growth environments. Track record of building scalable systems rather than relying only on manual relationship management. Experience leading teams across multiple countries or regions. Strong understanding of digital acquisition funnels, conversion, retention, partner economics, performance marketing and customer quality. Experience in regulated or compliance-sensitive industries is strongly preferred. Dubai, UAE or broader MENA experience is a plus. Demonstrable, hands-on AI usage — actively applying AI tools for partner research, market mapping, lead scoring, personalized outreach, campaign planning, localization, performance analysis, reporting and workflow automation. Real usage, not just theoretical interest. A-player traits: clear upward career trajectory; evidence of having built, transformed or scaled a major partnerships function; strong commercial instincts; high execution intensity; adaptability across markets and cultures; comfort with ambiguity; leadership presence with a hands-on approach; and a systems mind

Role Description A Head of Operations is responsible for leading and overseeing the organization's day-to-day operational activities, developing operational strategies, managing teams and resources, improving processes, controlling costs, and ensuring the efficient delivery of products and services. The role works closely with senior management and cross-functional departments to achieve business objectives, maintain operational excellence, ensure regulatory compliance, and drive sustainable organizational growth. Key Responsibilities Lead and oversee the organization's overall day-to-day operational activities. Develop and implement operational strategies, plans, policies, procedures, and performance objectives aligned with business goals. Translate organizational strategy into practical operational plans, priorities, targets, and measurable outcomes. Manage and coordinate multiple departments, teams, business units, projects, and operational functions as required. Establish operational KPIs, performance standards, service levels, productivity targets, and business-performance metrics. Monitor operational performance and ensure departments consistently achieve agreed objectives and targets. Identify operational bottlenecks, inefficiencies, service gaps, resource constraints, and process risks. Develop and implement initiatives to improve operational efficiency, productivity, service quality, profitability, and customer satisfaction. Lead continuous-improvement programs, process optimization, workflow redesign, automation, and operational transformation initiatives. Manage operational budgets, expenditure, resource allocation, cost controls, and financial-performance targets. Monitor operating costs and identify opportunities to reduce waste, improve resource utilization, and increase operational profitability. Develop workforce plans and ensure appropriate staffing levels, skills, structures, and resources are available to support business requirements. Lead, coach, mentor, and develop managers, supervisors, and operational teams. Establish clear responsibilities, performance expectations, accountability structures, and reporting lines across operational functions. Support recruitment, onboarding, training, performance management, succession planning, and employee-development initiatives. Promote a culture of accountability, collaboration, operational discipline, customer service, and continuous improvement. Coordinate closely with finance, HR, procurement, supply chain, logistics, sales, marketing, IT, legal, compliance, and other departments. Ensure effective communication and coordination between operational teams and senior management. Oversee supply chain, procurement, logistics, facilities, production, service delivery, customer operations, or other business functions where applicable. Monitor operational capacity, workflow, demand, resources, inventory, equipment, facilities, and service requirements. Ensure products and services are delivered according to agreed quality, cost, schedule, and service standards. Monitor customer-service performance, customer complaints, service failures, operational incidents, and corrective actions. Develop and maintain operational policies, standard operating procedures (SOPs), workflows, controls, and process documentation. Ensure operational activities comply with applicable laws, regulations, contractual requirements, industry standards, and company policies. Work with legal, compliance, risk, and quality teams to identify and mitigate operational and regulatory risks. Establish appropriate risk-management, business-continuity, emergency-response, and operational-resilience processes. Lead operational response to critical incidents, business disruptions, service failures, supply interruptions, and other major operational challenges. Monitor supplier, contractor, service-provider, and third-party performance where applicable. Negotiate or support commercial arrangements, service agreements, operational contracts, and supplier relationships as required. Review operational reports, financial information, customer data, productivity metrics, and performance trends to support management decisions. Prepare operational dashboards, management reports, business reviews, forecasts, budgets, and strategic recommendations. Use data and business intelligence to identify trends, risks, opportunities, and operational improvement priorities. Oversee implementation of operational technology, ERP systems, workflow platforms, automation tools, and digital-transformation initiatives. Ensure effective management and protection of company assets, equipment, facilities, technology, and operational resources. Monitor operational quality, safety, security, compliance, and service standards. Establish audit, inspection, quality-control, and operational-review processes where required. Work with senior leadership to develop annual operating plans, budgets, growth strategies, and organizational priorities. Support business expansion, new-site launches, new products or services, market entry, restructuring, and strategic operational initiatives. Evaluate operational risks and develop contingency plans, alternative processes, and recovery strategies. Maintain strong relationships with key customers, partners, suppliers, regulators, service providers, and other stakeholders. Ensure confidentiality and appropriate protection of operational, commercial, financial, employee, customer, and strategic information. Monitor industry trends, market developments, emerging technologies, operational best practices, and competitive practices. Identify opportunities to improve operational efficiency, profitability, service quality, productivity, scalability, customer satisfaction, and organizational performance. Contribute to continuous improvement of business operations, workforce performance, process efficiency, cost management, risk control, service delivery, and long-term organizational growth. Qualifications Bachelor's degree in Business Administration, Operations Management, Management, Supply Chain Management, Engineering, or a related field. Master's degree in Business Administration (MBA), Operations Management, or a related discipline is advantageous. Significant experience in operations management, business operations, general management, or a related senior leadership position. Demonstrated experience managing multiple operational functions, departments, teams, projects, or business units. Strong knowledge of operational strategy, business processes, performance management, resource planning, cost control, and organizational development. Proven experience developing and implementing operational strategies, policies, procedures, KPIs, and performance-improvement programs. Strong financial understanding, including budgeting, forecasting, cost management, profitability analysis, and resource allocation. Excellent leadership, team-management, coaching, mentoring, delegation, and organizational-development skills. Strong analytical, strategic-thinking, problem-solving, decision-making, and risk-management abilities. Excellent communication, negotiation, presentation, stakeholder-management, and interpersonal skills. Strong understanding of process improvement methodologies, operational excellence, Lean, Six Sigma, or similar approaches is advantageous. Proficiency in Microsoft Office, particularly Excel, Power Point, Word, and Outlook. Familiarity with ERP, CRM, business intelligence, workflow-management, operational reporting, and other enterprise systems is advantageous. Strong knowledge of compliance, risk management, health and safety, quality management, and business-continuity principles. Experience managing suppliers, contractors, service providers, strategic partners, and external stakeholders is advantageous. Strong understanding of workforce planning, organizational structures, talent development, and performance-management practices. Ability to analyze operational data, identify performance trends, and convert insights into practical business improvements. Experience leading organizational change, digital transformation, process automation, restructuring, or business-expansion initiatives is advantageous. Ability to manage complex operations, competing priorities, tight deadlines, operational disruptions, and high-pressure situations. Relevant professional qualifications in operations management, supply chain, project management, Lean Six Sigma, or business management are advantageous. Strong ability to work effectively with CEOs, executive leadership, department heads, managers, employees, customers, suppliers, regulators, and other stakeholders. Professional, strategic, accountable, decisive, commercially aware, proactive, adaptable, and results-oriented. Strong commitment to operational excellence, business performance, cost efficiency, service quality, employee development, risk management, customer satisfaction, scalability, and continuous improvement.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description <br><p><span>We’re a large and growing professional services firm that still feels like a community.</span><span>With over 76,000 professionals in more than 150 countries, we combine global scale with local expertise to help dynamic organizations unlock their potential for growth.</span><span>We truly care about our colleagues, our clients, and the communities where we work and live.</span></p><br><br> <p><span>As a </span><span>Marketing Activation Manager, you’ll manage market activation, translating campaign and service line priorities into coordinated execution across events, sponsorships, communications, digital, paid media and client engagement. This role combines programme management, activation planning and team leadership. You will keep activity aligned to business priorities, operationally coordinated and delivered to standard. You will be involved beyond event execution in broader activation management, working across channels, stakeholders and delivery teams to ensure activity is joined up and growth-focused. Discover your purple and join our Clients &amp; Markets Team</span><span> today!</span></p><br><br> <p><b><span>Let us paint a picture for you</span></b></p><br><br> <p><span>Imagine being part of a team that puts “we before me”, where flexibility is a mindset, and where you trust your colleagues to have your back.</span></p><br><br> <p><span>Imagine working for an organization that believes in the power of authenticity in everything that we do. Whether you're steering discussions in a client meeting, tackling your fear of heights at the top of the Burj Khalifa or ziplining across Jebel Jais – bring your true self to work. Be a part</span><span>of a team</span><span>driven by a purpose of shaping the world that we live in, based on trust and integrity in markets, dynamic businesses, and communities where businesses and people thrive.</span></p><br><br> <p><span>Join us to expand your horizons, be inspired, face challenges, and most importantly, be yourself.</span></p><br><br> <p><b><span>About Clients &amp; Markets&nbsp;</span></b></p><br><br> <p><span>The Clients &amp; Markets function at Grant Thornton UAE focuses on driving business growth and enhancing market presence by developing and implementing strategic marketing and client engagement initiatives.</span><span>The team</span><span>supports the firm's</span><span>objectives</span><span>by fostering strong client relationships,</span><span>optimizing</span><span>market opportunities, and promoting Grant Thornton</span><span>’</span><span>s brand within the UAE market.</span></p><br><br> <p><b><span>As a Marketing Activation Manager some of your responsibilities will include:</span></b></p><br><br> <p><span><span>ü</span></span><span>Leading the planning and execution of campaigns across events, digital, social, email, sponsorships, paid media and client communications</span></p><br><br> <p><span><span>ü</span></span><span>Owning the activation calendar, ensuring activity is prioritised, assigned and delivered on time across paid, earned, owned and in-person channels</span></p><br><br> <p><span><span>ü</span></span><span>Planning event and sponsorship programmes, defining objectives, audiences, business outcomes and follow-up actions, while ensuring activation readiness through clear targeting, stakeholder alignment and execution plans</span></p><br><br> <p><span><span>ü</span></span><span>Managing and develop the Marketing Activation Team, setting delivery standards, building capability and overseeing quality of output</span></p><br><br> <p><span><span>ü</span></span><span>Leading the campaign intake process, scope requests, allocate work and coordinate delivery across internal teams, agencies, vendors, offshore resources and global teams to ensure brand consistency and effective execution</span></p><br><br> <p><span><span>ü</span></span><span>Supporting PR, thought leadership and executive profiling initiatives in partnership with the Communications Lead and Marketing Director</span></p><br><br> <p><span><span>ü</span></span><span>Overseeing sponsorship activation, paid media coordination and market communications activity, ensuring alignment with firm priorities and business objectives</span></p><br><br> <p><span><span>ü</span></span><span>Tracking campaign performance, maintain accurate records and reporting, and deliver post-activation reviews including attendance reconciliation, CRM capture and follow-up tracking</span></p><br><br> <p><span><span>ü</span></span><span>Continuously identifying opportunities to improve activation effectiveness, stakeholder engagement and market visibility, while ensuring all activity complies with brand, governance and quality standards</span></p><br><br> <p><span><span>ü</span></span><span>Using AI tools to enhance planning, targeting, communications and operational efficiency</span></p><br><br> <p><b><span>Think you've got what it takes to be a Marketing Activation Manager? Like the color purple? Great. Here's a few more boxes we're also hoping you can tick:</span></b></p><br><br> <br> <p><span><span>ü</span></span><span>Bachelor’s degree in marketing or related field</span></p><br><br> <p><span><span>ü</span></span><span>At least five years of experience in marketing execution, campaign management or a similar role in a B2B environment, with demonstrated channel breadth across digital, paid media, content, PR, partnerships, sponsorships, events and direct outreach</span></p><br><br> <p><span><span>ü</span></span><span>Experience in professional services, financial services or a similarly complex business</span></p><br><br> <p><span><span>ü</span></span><span>Experience delivering integrated campaigns across multiple channels, as well as broad activation exposure across channels rather than deep specialism in a single area</span></p><br><br> <p><span><span>ü</span></span><span>Proven ability to manage multi-channel campaign delivery with clear business outcomes</span></p><br><br> <p><span><span>ü</span></span><span>Leading, coaching and developing junior team members</span></p><br><br> <p><span><span>ü</span></span><span>Highly organised with effective project management skills to oversee multiple complex programmes and deadlines simultaneously, as well as multiple stakeholders and channels</span></p><br><br> <p><span><span>ü</span></span><span>Familiarity with project management tools, CRM and marketing automation platforms</span></p><br><br> <p><span><span>ü</span></span><span>Effective stakeholder management skills with the ability to work across service lines and local leadership teams</span></p><br><br> <p><span><span>ü</span></span><span>Effective written and verbal communication skills, with confidence briefing stakeholders, agencies and delivery teams</span></p><br><br> <p><span><span>ü</span></span><span>Commercial mindset with an understanding of how activation activity supports pipeline progression, relationship development and market visibility</span></p><br><br> <p><span><span>ü</span></span><span>Proficiency with AI tools to improve planning, targeting, communications and operational efficiency, with the ability to apply appropriate judgement and review to ensure accuracy</span></p><br><br> Skills Description <br><p>.</p><br><br> <br><br> </div>

Role Summary<br>We are seeking an experienced ELV Business Unit Head to lead and grow our Extra Low Voltage systems business, encompassing CCTV, Building Management Systems (BMS), Fire Alarm Systems, Access Control Systems, and Lighting Control. The ideal candidate combines strong technical project management expertise with commercial and business acumen, capable of driving P&L ownership, business development, technical delivery, and team leadership across the ELV portfolio.<br>This is a leadership role requiring end-to-end ownership — from pre-sales and bid strategy through design, execution, and profitable project closure — while building long-term client relationships and expanding the ELV business line.<br>Key Responsibilities<br>1. Business Unit Leadership & P&L Ownership Own the P&L for the ELV business unit, driving revenue growth, margin improvement, and cost control. Develop and execute the annual business plan, budgets, and growth strategy for CCTV, BMS, Fire Alarm, Access Control, and Lighting verticals. Identify new market opportunities, service lines, and strategic partnerships to expand the ELV portfolio. Report business performance, forecasts, and risk assessments to senior leadership/board.<br>2. Business Development & Client Relationship Management Drive sales pipeline development for ELV projects across commercial, residential, industrial, and infrastructure segments. Build and maintain relationships with consultants, main contractors, developers, OEMs/vendors (CCTV, BMS, FA, ACS, lighting brands), and key clients. Lead bid strategy, proposal development, commercial negotiations, and contract closure. Represent the company in client meetings, industry events, and vendor partnership discussions.<br>3. Technical Oversight Across ELV Disciplines Provide technical leadership and quality assurance across:CCTV/Surveillance systems (IP-based, analytics, VMS integration) BMS (HVAC integration, energy management, SCADA/BACnet/Modbus protocols) Fire Alarm Systems (addressable/conventional, compliance with NFPA/local civil defense codes) Access Control Systems (card/biometric access, integration with security systems) Lighting Control Systems (DALI, KNX, smart lighting integration) Review system designs, BOQs, technical submittals, and ensure compliance with codes, standards, and client specifications. Oversee integration across systems (IBMS/converged platforms) to ensure interoperability.<br>4. Project & Program Management Oversee project execution across multiple concurrent ELV projects — ensuring delivery on time, within budget, and to quality standards. Implement standardized project management frameworks (scheduling, risk management, resource planning, change management). Monitor project profitability, manage variations/claims, and resolve execution bottlenecks. Ensure adherence to HSE (Health, Safety, Environment) standards on all project sites.<br>5. Team Leadership & Capability Building Lead, mentor, and develop a multidisciplinary team including project managers, design engineers, site engineers, and technicians. Build technical capability across all ELV verticals through training and certification programs. Drive performance management, resource planning, and succession planning within the unit.<br>6. Vendor & Supply Chain Management Manage relationships with OEMs and technology partners (e.g., Honeywell, Bosch, Hikvision, Siemens, Johnson Controls, Schneider, Lenel, HID, etc.). Negotiate pricing, partnership agreements, and ensure access to latest technologies. Evaluate and onboard new vendors/subcontractors as needed.<br>Key Requirements Education Bachelor's Degree in Electrical/Electronics/Instrumentation Engineering or related field. MBA or equivalent business management qualification preferred. Experience12–18+ years of experience in ELV systems, with at least 5 years in a business unit leadership/P&L role. Proven track record across CCTV, BMS, Fire Alarm, Access Control, and Lighting Control projects. Experience managing projects in [commercial/residential/infrastructure/industrial/data center] sectors. Demonstrated experience in business development, bid management, and client relationship management. Technical Skills Strong knowledge of ELV system design, integration platforms, and industry standards (NFPA, BS EN, NEC, local civil defense/fire codes). Familiarity with IBMS/converged security & building automation platforms. Working knowledge of relevant protocols (BACnet, Modbus, TCP/IP, ONVIF, KNX, DALI). Business & Leadership Skills Strong commercial acumen — budgeting, forecasting, contract negotiation, margin management. Excellent stakeholder management skills (clients, consultants, contractors, vendors). Strong leadership and team-building capability. Excellent communication, negotiation, and presentation skills.

Role Summary The Sponsorship Sales Manager will be responsible for generating sponsorship and exhibition revenue across GM Events’ conference and exhibition portfolio. The role requires actively targeting companies, associations, and solution providers to secure sponsorship and exhibition participation. The ideal candidate should have strong sales capabilities, excellent communication skills, experience in B2B conference sponsorship sales, and the ability to build and manage client relationships while consistently achieving revenue targets.<br>Key Responsibilities Drive sponsorship and exhibition revenue for assigned conferences and events. Utilize telephone sales, virtual meetings, emails, written correspondence, and face-to-face meetings to secure sponsors and exhibitors. Research and develop a strong pipeline of potential sponsors and exhibitors for each event. Build and maintain long-term relationships with existing and prospective clients. Understand client objectives and tailor sponsorship/exhibition packages accordingly. Maintain accurate records of all client interactions and sales activities. Regularly update and manage the company CRM system. Generate sponsorship and exhibition contracts and ensure smooth handover internally after closing. Work closely with marketing and production teams to align sponsorship opportunities with event objectives. Assist in preparing promotional and sales materials for sponsorship campaigns. Maintain strong knowledge of event timelines, deadlines, floor plans, and sponsorship deliverables. Attend weekly sales meetings, planning meetings, and pipeline reviews. Professionally represent GM Events during client meetings, networking functions, industry events, and exhibitions. Support the team in achieving overall departmental and company revenue targets. Salary is 8,000-10,000 AED per month, plus a generous sales commission scheme. <br>Preferred Skills & Experience Experience in sponsorship sales, exhibition sales, conference sales, or B2B event sales. Strong communication, negotiation, and relationship-building skills. Ability to work under pressure and meet monthly revenue targets. Strong organizational and pipeline management skills. Self-motivated, target-driven, and commercially focused. Experience within conferences, exhibitions is preferred.<br>Performance Expectations Achieve assigned monthly and annual revenue targets. Maintain an active and healthy sales pipeline. Ensure timely follow-ups and professional client management. Contribute to successful event delivery through strong sponsor and exhibitor acquisition.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>To ensure the effective planning, coordination, and delivery of all learning and development initiatives within the hotel, supporting the achievement of business objectives through continuous employee development. The Training Manager / Learning &amp; Development Manager is responsible for fostering a learning culture, enhancing employee performance and engagement, ensuring compliance with brand standards and mandatory training requirements and developing talent to meet current and future organizational needs. The role ensures that all training activities are conducted in accordance with company policies, brand guidelines and operational priorities.</span></span></p><br><p><span><b><span><strong><u>Main Duties:</u></strong></span></b></span></p><br><p><span><b><span><strong>Operations</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>Develop and execute the annual Learning &amp; Development (L&amp;D) strategy aligned with Hyatt’s business objectives and talent development goals.</span></span></p><br><p><span><span>·</span></span><span><span>Coordinate and facilitate onboarding, orientation, and induction programs for all new colleagues to ensure a positive and engaging employee experience.</span></span></p><br><p><span><span>·</span></span><span><span>Promote and reinforce Hyatt’s purpose, values, culture, and brand standards across the organization.</span></span></p><br><p><span><span>·</span></span><span><span>Maintain high standards of learning service delivery and ensure training initiatives support operational excellence.</span></span></p><br><p><span><span>·</span></span><span><span>Develop, coach, and support Departmental Trainers to effectively deliver training within their respective areas.</span></span></p><br><p><span><span>·</span></span><span><span>Coordinate safety, security, and compliance-related training programs with certified Subject Matter Experts (SMEs) and relevant departments.</span></span></p><br><p><span><span>·</span></span><span><span>Conduct training needs analyses across departments to identify capability gaps and development opportunities.</span></span></p><br><p><span><span>·</span></span><span><span>Design, deliver, and evaluate learning programs, workshops, leadership development initiatives, and e-learning solutions.</span></span></p><br><p><span><span>·</span></span><span><span>Maintain training calendars, training records, attendance reports, and Learning Management System (LMS) data.</span></span></p><br><p><span><span>·</span></span><span><span>Source, evaluate, and manage external training providers, facilitators, and learning consultants.</span></span></p><br><p><span><span>·</span></span><span><span>Measure training effectiveness through assessments, feedback, observations, and operational performance indicators.</span></span></p><br><p><span><span>·</span></span><span><span>Ensure all training materials remain current, relevant, engaging, and aligned with Hyatt standards and business objectives.</span></span></p><br><p><span><b><span><strong>Leadership</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>Foster a culture of continuous learning, growth, and professional development throughout the organization.</span></span></p><br><p><span><span>·</span></span><span><span>Partner with and coach leaders to develop their teams and identify talent development opportunities.</span></span></p><br><p><span><span>·</span></span><span><span>Support leadership development, career progression, and succession planning initiatives.</span></span></p><br><p><span><span>·</span></span><span><span>Position Learning &amp; Development as a strategic business partner that enhances performance, capability, and organizational effectiveness, rather than solely a training delivery function.</span></span></p><br><p><span><span>·</span></span><span><span>Serve as a trusted advisor to department heads on employee development, learning solutions, and performance improvement strategies.</span></span></p><br><p><span><span>·</span></span><span><span>Lead, mentor, and support Learning &amp; Development team members, trainers, facilitators and coordinators, where applicable.</span></span></p><br><p><span><b><span><strong>Quality &amp; Compliance</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>Ensure all learning and development activities comply with Hyatt policies, legal requirements, and applicable industry regulations.</span></span></p><br><p><span><span>·</span></span><span><span>Maintain accurate and up-to-date training records, reports, and documentation on a monthly basis to support audit and compliance requirements.</span></span></p><br><p><span><span>·</span></span><span><span>Coordinate and monitor mandatory compliance training programs, including health and safety, ethics, data privacy, and other Hyatt-required learning initiatives.</span></span></p><br><br><b>Qualifications:</b><br><ul><li>Bachelor's degree in Human Resources, Learning &amp; Development, Hospitality Management, or a related field.</li><li>5+ years of Learning &amp; Development experience, preferably in luxury hospitality.</li><li>Strong knowledge of training design, leadership development, and employee engagement.</li><li>Proven ability to deliver training programs and support talent development initiatives.</li><li>Excellent communication, coaching, and stakeholder management skills.</li><li>Hyatt experience and strong knowledge of compliance, brand standards, and mandatory training requirements preferred.<br></li></ul><br> </div>

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U. S. Capitol and U. S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D. C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.<br><br>Requirements<br><br>Job Overview<br><br>Program Manager, International Graduate Programs | McDonough School of Business - Georgetown University<br><br>This role is locally based in Athens, Greece<br><br>This role represents a foundation-building opportunity within the McDonough School of Business, as it will support the establishment of graduate degree program offerings in Athens, Greece, through a partnership with the Public Power Corporation (PPC), the country’s leading integrated electric utility and largest power provider. Through this partnership, Georgetown will deliver graduate education in Athens, launching the Executive Master’s in Leadership (EML) program in the 2026-2027 academic year, followed by the M. S. in Environment and Sustainability Management (ESM) program – a joint degree offering with Georgetown’s Earth Commons Institute – in the subsequent year. The programs may run in parallel or on an alternating basis, and additional programs may be introduced in future years, under an initial 10-year agreement with PPC.<br><br>The Program Manager will play a pivotal role in establishing and orchestrating the student-facing elements of Georgetown programs in Greece. Key responsibilities include facilitating program operations, student services, event planning, and faculty/academic support to ensure that all facets of the degree programs are delivered with high quality, a high-touch approach, and professionalism. This level of effort may extend to off-site activities in Athens, Greece, as well as international components such as residencies or modules held abroad. The Program Manager may also be asked to travel and support program operations in Dubai, UAE – where McDonough maintains a branch campus – for any degree, custom program, or short executive education courses that may arise. The Program Manager may also be asked to provide administrative support for admissions and business development efforts (and associated staff) in Athens and the region (e.g., help arrange meetings between sponsor company representatives and Georgetown staff responsible for recruiting and business development).<br><br>This position will require regular communication and collaboration with mid-career to executive students, seasoned faculty, and diverse faculty and staff across the university and different time zones, as well as external vendors and service providers. Strong organizational skills, attention to detail, and the ability to adapt and work well in a small, dynamic team and startup environment are essential for success in this role.<br><br>Core Duties Include, But Are Not Limited To<br><br>Lead day-to-day program operations for graduate degree offerings in Athens, ensuring seamless delivery of academic and student-facing activities. Coordinate and deliver high-quality student services for mid-career and executive learners. Plan and execute program-related events, residencies, and international modules, including logistics in Greece and abroad. Provide operational and administrative support to faculty, including classroom readiness. Support operations, admissions, and business development by coordinating meetings, managing logistics, and liaising with corporate partners and vendors.<br><br>Work Interactions<br><br>Based at the Georgetown building at 42 Kraterou Zografou, Athens, this role serves as a critical bridge between McDonough’s global hubs and a key connection between the Academic Director, faculty, and others who are largely based in Washington, DC. The role will report to the Dubai-based Director of Program Management and Academic Operations, maintaining a close partnership with the Dubai team while simultaneously collaborating with faculty and staff from McDonough’s Office of the Dean, Graduate & Executive Degree Programs, Admissions, and Finance, as well as the Earth Commons Institute, and other central offices on Georgetown’s Hilltop Campus in Washington, DC.<br><br>Requirements And Qualifications<br><br>BA/BS required. Professionals with 6+ years of experience in operations/program/events management. Ability to work well with mid- to senior-level executives and faculty members, as well as a deep commitment to establishing strong relationships with students enrolled in the Athens-based degree programs. Must be capable of working efficiently with Canvas, Microsoft Office Suite, especially MS Excel, as well as the Google Suite of software. Fluency in Greek and English is required. The incumbent must reside within easy commuting distance of the Georgetown building in Athens, or be willing to relocate to within easy commuting distance of Athens at their own expense.<br><br>Preferred Qualifications<br><br>Prior experience in higher education or a customer-centric industry (e.g. hospitality, retail, etc.) and/or familiarity with the educational landscape in Greece or the Southeastern European region is a plus. Exhibit the ability to bring a fresh and entrepreneurial perspective, creating enthusiasm around a shared vision for operational efficiency and customer service to create a solid foundation for Georgetown in Greece.<br><br>Work Mode Designation<br><br>This position’s work mode has been designated as Hybrid. Please note that work mode designations are regularly reviewed to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.<br><br>Pay Range<br><br>The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:<br><br>$47,586.00 - $87,558.13<br><br>Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.<br><br>Current Georgetown Employees<br><br>If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.<br><br>Submission Guidelines<br><br>Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.<br><br>Need Assistance<br><br>If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at (202) 687-4798 or oeoc@georgetown.edu.<br><br>Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.<br><br>EEO Statement<br><br>GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.<br><br>Benefits<br><br>Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.<br><br>Current Georgetown Employees <br><br>If you currently work at Georgetown University, please exit this website and login to GMS https://gms.georgetown.edu/ using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.<br><br>Submission Guidelines<br><br>Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.<br><br>Need Assistance<br><br>If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click https://ideaa.georgetown.edu/ada for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.<br><br>Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website https://georgetownworks.georgetown.edu/<br><br>EEO Statement<br><br>Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Additional Information<br><br>Job Number 26113856<br><br>Job Category Rooms & Guest Services Operations<br><br>Location DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.