Hotel Jobs - Ras Al Khaimah UAE
7 Jobs Found
UAE - Ras Al Khaimah
<p><h4>Job summary</h4>
<p>The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing food and beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<p><strong>Required:</strong></p>
<ul>
<li>2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred</li>
<li>OR</li>
<li>4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.</li>
</ul>
<h4>Core work activities</h4>
<h4>Hotel marketing and advertising</h4>
<ul>
<li>Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams.</li>
<li>Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.</li>
<li>Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.</li>
<li>Manages F&B media schedules and verifies prompt settlement of accounts.</li>
<li>Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups.</li>
<li>Executes email marketing, and display advertising.</li>
<li>Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and two-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.</li>
<li>Verifies all advertising for the hotel in digital channels is in alignment with brand voice.</li>
</ul>
<h4>Social media content management</h4>
<ul>
<li>Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).</li>
<li>Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.</li>
<li>Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.</li>
</ul>
<h4>Public relations and visual asset management</h4>
<ul>
<li>Develops a comprehensive PR plan per quarter along with agency and executes post sign-off from GM.</li>
<li>Maintains a comprehensive list of local media contacts, with particular emphasis on food critics and bloggers.</li>
<li>Manages assigned accounts as per the media account management system.</li>
<li>Writes and distributes all press releases for property events, promotions, and outlets.</li>
<li>Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.</li>
<li>Supports pull through of impactful PR strategy and activities to drive quality press coverage through media engagement, in alignment with communications objectives.</li>
<li>Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.</li>
<li>Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).</li>
<li>Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel.</li>
<li>Supports the coordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.</li>
<li>Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.</li>
<li>Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.</li>
</ul>
<h4>Direct marketing and collateral development</h4>
<ul>
<li>Coordinates and executes Hotel and F&B printed materials.</li>
<li>Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.</li>
<li>Assists in the production of all property, F&B display, and temporary signage in hotel public areas.</li>
<li>Promotes collection of competitors collateral and publicity on a monthly basis.</li>
<li>Manages the execution of F&B direct marketing activities.</li>
<li>Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).</li>
</ul>
<h4>General</h4>
<ul>
<li>Assists and manages the development, coordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns.</li>
<li>Helps with the publication of hotel’s newsletter(s).</li>
<li>Supports communications duties and functions as deemed necessary.</li>
<li>Assists in the liaison and execution of joint F&B promotions.</li>
<li>Works with eCommerce to verify the Hotel’s website and related websites are updated on a regular basis.</li>
<li>Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.</li>
<li>Provides training and marketing leadership and acts as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.</li>
<li>Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.</li>
<li>Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.</li>
</ul>
<h4>Equal opportunity employer statement</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
toto
UAE - Ras Al Khaimah
<p><h4>Job description</h4>
<p>A plant operator is responsible for the maintenance operations within the hotel, ensuring the upkeep of all property facilities and implementing effective energy conservation practices to maintain the highest standards of comfort and efficiency.</p>
<h4>What will I be doing?</h4>
<p>As a plant operator, you will be responsible for performing the following tasks to the highest standards to deliver an excellent guest and member experience:</p>
<ul>
<li>Oversee and manage the operation, maintenance, and repair of all hotel plant rooms, including HVAC systems, plumbing, electrical systems, and swimming pool equipment.</li>
<li>Conduct routine inspections of plant rooms, swimming pool systems, and related equipment to identify and address maintenance issues promptly.</li>
<li>Ensure proper handling, storage, and application of chemicals used in swimming pool maintenance and other plant operations, adhering to safety and regulatory standards.</li>
<li>Demonstrate comprehensive knowledge of chemical handling procedures, including water treatment for the swimming pools, to maintain safe and optimal conditions.</li>
<li>Perform preventive maintenance tasks on plant room equipment, including boilers, chillers, pumps, and filtration systems, to ensure efficient and uninterrupted operation.</li>
<li>Monitor and maintain swimming pool water quality, including pH levels, chlorine levels, and other chemical parameters, to meet health and safety standards.</li>
<li>Respond promptly and efficiently to maintenance calls related to plant rooms, swimming pool systems, or other hotel facilities.</li>
<li>Keep accurate records of maintenance activities, chemical usage, work orders, and inventory of parts and supplies.</li>
<li>Monitor and manage energy usage across plant room operations to improve efficiency, reduce costs, and recommend energy-saving initiatives.</li>
<li>Follow all safety protocols, including those related to chemical handling, to maintain a safe working environment for team members and guests.</li>
<li>Source and procure necessary parts, chemicals, and supplies for plant room and swimming pool maintenance and repairs.</li>
<li>Maintain all tools, equipment, and working areas in good condition to ensure operational readiness.</li>
<li>Recommend improvements to maintenance systems, chemical handling processes, and energy-saving measures to enhance plant room and pool operations.</li>
</ul>
<h4>What are we looking for?</h4>
<p>A plant operator serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<ul>
<li>Comprehensive knowledge of HVAC systems, plumbing, electrical systems, swimming pool equipment, and other plant room systems within a hotel environment.</li>
<li>Expertise in the safe handling, storage, and application of chemicals, particularly those used in swimming pool water treatment, ensuring compliance with health and safety regulations.</li>
<li>Ability to diagnose and repair mechanical and operational issues in plant room and swimming pool systems efficiently.</li>
<li>Ability to prioritize and manage multiple maintenance requests, including urgent issues related to plant rooms and swimming pool systems.</li>
<li>Knowledge of energy-saving practices, sustainability initiatives, and water treatment processes to optimize plant room and pool operations in the hotel industry.</li>
<li>Previous experience in a similar role.</li>
</ul>
<h4>What will it be like to work for Hilton?</h4>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value.</p>
<p>Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our</p><p></p>
toto
UAE - Ras Al Khaimah
<p><h4>Job description</h4>
<p>Multi skilled HVAC technician will repair, maintain, install and monitor electrical equipment throughout the hotel and respond to all electrical related emergency calls.</p>
<h4>What will I be doing?</h4>
<p>As a multi skilled HVAC technician, you will be expected to repair, maintain, install and monitor electrical equipment throughout the hotel and respond to guest, manager, team member, and emergency requests promptly and assist engineering supervisor as needed. Specifically, an engineering shift leader will perform the following tasks to the highest standards:</p>
<ul>
<li>Perform maintenance work on a wide range of electrical equipment</li>
<li>Assemble and install electrical wiring, fixtures, and equipment</li>
<li>Install audio/visual equipment in guest rooms or function rooms along with microphone and lighting systems in function rooms, as requested</li>
<li>Respond promptly and efficiently to emergency calls</li>
<li>Conduct inspection tours to ensure that electrical equipment and lighting is working properly</li>
<li>Complete the preventative maintenance schedule and incident reports</li>
<li>Maintain all tools, equipment, and working areas to proper condition</li>
<li>Keep technical training knowledge and skills current</li>
<li>Tag electrical items and maintain a register, if required</li>
</ul>
<h4>What are we looking for?</h4>
<p>A multi skilled HVAC technician serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<ul>
<li>Previous electrical experience, preferably in a hotel or a similar varied work environment such as ships, hospitals, or retail businesses</li>
<li>An electrical trade qualification, required</li>
<li>Current knowledge of general maintenance, engineering work, and guest room repairs</li>
<li>Strong interpersonal and communication skills</li>
<li>Ability to work without close supervision and within established timeframes</li>
<li>Strong work ethic</li>
<li>A passion for managing a variety of projects and tasks throughout the day</li>
</ul>
<h4>What will it be like to work for Hilton?</h4>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our</p><p></p>
toto
UAE - Ras Al Khaimah
<p><h4>The assistant human resources manager supports the director of human resources in overseeing the daily HR operations of the property.</h4>
<p>The role is responsible for managing and supervising key HR functions including payroll, recruitment, team member accommodation, PRO activities, HR administration, team member engagement and insurance, while ensuring compliance with company policies and local labor regulations.</p>
<h4>What will I be doing?</h4>
<p>As an assistant human resources manager, specifically, you will be responsible for performing the following tasks to the highest standards:</p>
<ul>
<li>Support the director of human resources in managing the overall HR operations of the property.</li>
<li>Supervise and lead the HR team to ensure smooth and efficient daily operations.</li>
<li>Oversee payroll processing, attendance, leave management, and HR administration.</li>
<li>Manage the recruitment, onboarding, and retention processes for all team members.</li>
<li>Supervise team member accommodation operations and ensure compliance with company standards.</li>
<li>Coordinate and oversee PRO activities including visas, labor cards, Emirates ID, and government-related documentation.</li>
<li>Manage employee medical insurance administration, renewals, and related coordination.</li>
<li>Ensure compliance with UAE labor law, company policies, and internal procedures.</li>
<li>Maintain accurate employee records and confidential HR documentation.</li>
<li>Support employee engagement initiatives and foster a positive team member experience.</li>
</ul>
<p>Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.</p>
<h4>Supportive functions</h4>
<p>In addition to the performance of the essential functions, the assistant HR manager may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p>
<ul>
<li>Assist in the preparation of HR reports, dashboards, and workforce analytics including headcount, turnover, and labor cost data.</li>
<li>Support employee engagement initiatives, internal events, recognition programs, and team communications.</li>
<li>Contribute to training coordination, including scheduling, logistics, attendance tracking, and follow-up on training plans.</li>
<li>Assist in performance management processes, including appraisal tracking, documentation, and reminders.</li>
<li>Support employee relations activities, including documentation of grievances, disciplinary cases, and follow-up actions under HR leadership guidance.</li>
<li>Participate in HR audits, compliance checks, and internal or external inspections as required.</li>
<li>Assist in updating HR policies, procedures, and employee handbook documentation.</li>
<li>Provide administrative support for HR projects, employer branding initiatives, and CSR activities.</li>
<li>Act as backup support for HR functions during peak periods or absences to ensure operational continuity.</li>
<li>Carry out any additional HR-related tasks assigned by the director of human resources in line with business needs.</li>
</ul>
<h4>What are we looking for?</h4>
<p>An assistant human resources manager serving Hilton is always dedicated to delivering exceptional service to our team members. To successfully excel in this role, candidates should consistently demonstrate the following attitudes, behaviours, skills, and values:</p>
<ul>
<li>Strong leadership skills with the ability to manage and develop a diverse HR team in a high-pressure environment.</li>
<li>Solid knowledge of UAE labor law and end-to-end HR operations within the hospitality industry.</li>
<li>Proven ability to handle high workload, competing priorities, and tight deadlines with accuracy and professionalism.</li>
<li>Excellent problem-solving and decision-making skills, particularly in complex or sensitive employee relations situations.</li>
<li>Strong organizational skills with attention to detail, structure, and process discipline.</li>
<li>High level of resilience, adaptability, and ability to perform effectively in a challenging and fast-paced environment.</li>
<li>Strong interpersonal and communication skills, with the ability to influence and work effectively with all levels of the organization.</li>
<li>Fluent in English, both written and spoken.</li>
<li>Strong numerical and analytical skills with the ability to interpret payroll, labor cost, and HR data.</li>
<li>Strong payroll, HR systems, and administrative management capability.</li>
<li>Discretion and integrity in handling confidential and sensitive information.</li>
<li>Guest and service-oriented mindset aligned with luxury hospitality standards.</li>
</ul>
<h4>What will it be like to work for Hilton?</h4>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.</p>
<p>Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.</p><p></p>
toto
UAE - Ras Al Khaimah
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Summary:</b></p>
<p>As a Sales Manager, you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility. The role involves implementing and executing all sales action plans.</p>
<p>The Sales Manager is responsible for driving revenue growth by managing assigned market segments and accounts, implementing sales strategies, and maximizing business opportunities across All segments. The role requires a strong understanding of resort-style operations, rate strategy, and proactive account management</p>
<p><b>General Duties and Responsibilities:</b></p>
<p>•<span> </span>Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity</p>
<p>•<span> </span>Ensure comprehensive coverage of the assigned account portfolio, maintaining relationships at all relevant levels</p>
<p>•<span> </span>Maintain up-to-date account profiles, contracted rates, and activity logs in Opera/Thynk CRM.</p>
<p>•<span> </span>Implement and execute all sales objectives and action plans to reach and exceed targets set</p>
<p>•<span> </span>Establish parameters, quotes and negotiate prices with customers for transient and group business in connection with the properties.</p>
<p>•<span> </span>Prepare and negotiate rates for transient, group, and wholesale business in line with approved rate strategy and yielding guidelines.</p>
<p>•<span> </span>Promote and produce sales leads for Rotana within its respective areas.</p>
<p>•<span> </span>Provide feedback on changing marketing conditions, including trends in the competition,<span> </span>as a result of direct sales solicitation,<span> </span>telephone and direct mail in its market areas</p>
<p>•<span> </span>Monitor market trends, competitor activity, and pricing movements within the Ras Al Khaimah and UAE resort comp-set.</p>
<p>•<span> </span>Provide timely feedback on changing market conditions, including demand patterns, distribution shifts, and client feedback</p>
<p>•<span> </span>Coordinate closely with Revenue, Marketing, Reservations, and Operations teams to ensure seamless execution of confirmed business.</p>
<p>•<span> </span>Establish and maintain files of major accounts and assist Superiors in maintaining the accounts management system.</p>
<p>•<span> </span>Proactively source new business for The Hotel<span> </span>through sales calls, site inspections, roadshows, trade shows, and networking activities</p>
<p>•<span> </span>Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible.</p>
<p>•<span> </span>Track account performance versus targets and provide regular updates on production, pipeline, and conversion. Ensure all activities, leads, and confirmations are accurately reflected in CRM and sales reports.</p> </div>
UAE - Ras Al Khaimah
<p><h4>Position summary</h4>
<p>Greet guests upon arrival and articulately explain details and amenities available. Respond to guest requests for special arrangements or services (e.g., unpacking, dry cleaning, press guest garment, shoeshine, assist with reservations, and transportation) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction.</p>
<p>Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Inspect guest rooms after being cleaned by housekeeper to ensure quality standards.</p>
<p>Verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist housekeeping management in managing daily activities. Document and resolve issues with discrepant rooms with the front desk. Prepare, distribute, and communicate changes in assignment sheets/work boards. Communicate issues to next shift. Complete required paperwork.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.</p>
<p>Ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
UAE - Ras Al Khaimah
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>