Information Systems Jobs - Sharjah UAE

<ul><li><p>Be responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.</p></li><li><p>Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings.</p></li><li><p>Perform systematic patient assessment, re-assessment and collect pertinent data about the patient’s health or situation.</p></li><li><p>Understand and analyse the assessment information and data.</p></li><li><p>Determine actual and potential nursing diagnoses, problems, and issues.</p></li><li><p>Define the predicted and expected outcomes of the patient’s planned care.</p></li><li><p>Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.</p></li><li><p>Record vital signs, recognize, address and escalate all abnormalities.</p></li><li><p>Maintain and update technical and clinical skills related to nursing practice.</p></li><li><p>Employ strategies to promote patients’ health and a safe environment.</p></li><li><p>Understand different diagnostic tests and laboratory examinations.</p></li><li><p>Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support, Pediatric Advanced Life Support, Advanced Cardiac Life Support, Neonatal Resuscitation etc. Prompt ( PROMPT)</p></li><li><p>Prepare patients for medical examination and treatment.</p></li><li><p>Administer medications and monitor patients for any side effects and reactions.</p></li><li><p>Administer treatments such as IV fluids or blood products and monitor patients for any reactions.</p></li><li><p>Provide wound care management.</p></li><li><p>Assist in medical procedures invasive or non-invasive as needed.</p></li><li><p>Facilitate the process of safe patient`s admission, transfer and discharge.</p></li><li><p>Competent with all the mandatory and unit specific competencies supported and assigned on Elsevier platform to ensure adherence to evidence Based practices.</p></li><li><p>Demonstrate proficiency in emergency procedures, equipment, and protocols relevant to the department.</p></li><li><p>Participate in ongoing programs and certification to support professional growth and maintain clinical competency.</p></li><li><p>Comply with unit Scope of service.</p></li><li><p>Perform rapid patient assessments and prioritize care using triage acuity tool.</p></li><li><p>Recognize and respond to life threatening conditions promptly.</p></li><li><p>Care for patients across all age groups with diverse conditions (e.g. Medical, surgical, obstetric, psychiatric, neonatal, paediatric emergencies).</p></li><li><p>Ability to manage high stress situations with critical thinking and decision making.</p></li><li><p>Administer emergency medications and treatments (e.g., defibrillation, CPR, advanced airway management).</p></li><li><p>Assist in cardiac arrests and stroke care.</p></li><li><p>Insert and manage IV lines, central lines, and other emergency access devices.</p></li><li><p>Critically monitor patients for changes in conditions and intervene as needed.</p></li><li><p>Operate and monitor equipment such as cardiac monitors, ventilators and infusion pumps.</p></li><li><p>Communicate effectively with the interdisciplinary team, including physicians, radiology, and laboratory staff for rapid diagnostics and care.</p></li><li><p>Provide updates to patient’s families about their condition and care plan.</p></li><li><p>Follow strict infection control protocols to handle emergencies involving contagious diseases or hazardous exposure.</p></li><li><p>Assists physicians in emergency procedures such as intubation, chest tube insertion, suturing and lumbar punctured.</p></li><li><p>Prepare and maintain sterile fields for emergency procedures.</p></li><li><p>Stabilize critically ill patients for admission to the ICU or transfer to another facility.</p></li><li><p>Ensure continuity of care during interdepartmental or interfacility transfers.</p></li><li><p>Maintain readiness for mass casualty incidents or disaster situations.</p></li><li><p>Ensure emergency equipment is functional and supplies are adequately stocked.</p></li><li><p>Participate in ongoing emergency specific trainings (e.g., BLS, ACLS, PALS, NRP, PROMPT certification).</p></li><li><p>Train or mentor new staff in emergency protocols and procedures.</p></li><li><p>Adhere to hospital policies and department specific protocols.</p></li><li><p>Participate in quality improvement initiative for the Emergency Department.</p></li><li><p>Performs other related duties as assigned to meet the operational needs of the department.</p></li><li><p>Perform clinical and procedural competencies as per department requirements, guided by competency checklists available on the Elsevier platform.</p></li><li><p>Demonstrate proficiency in emergency procedures, equipment, and protocols relevant to the emergency department.</p></li><li><p>Complete and maintain all assigned competencies on the Elsevier platform to ensure adherence to evidence-based practices.</p></li><li><p>Participate in ongoing programs and certifications to support professional growth and maintain clinical competency.</p></li><li><p>Ensure all equipment is maintained in good working order, reporting any fault to Nurse Manager/Engineering.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</p></li><li><p>Manage their own professional re-licensure.</p></li><li><p>Hold a valid American Heart Association Basic Life Support Provider card.</p></li><li><p>Be willing to work across departments and On Call when necessary.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Analyzing and auditing of claims for completeness with relation to medical information and</p></li></ul><p>insurance coverage for services rendered.</p><ul><li><p>Communicate with physicians and other healthcare providers to clarify ambiguous or</p></li></ul><p>incomplete documentation to ensure accurate coding -Physician Query Process as and when</p><p>required.</p><ul><li><p>Scrutinize claims for accuracy, completeness, and compliance with coding and billing</p></li></ul><p>standards before saving the bill.</p><ul><li><p>Collaborate with healthcare providers and clinical documentation improvement specialists to</p></li></ul><p>enhance the quality and completeness of medical records.</p><ul><li><p>Provide reports and analysis of coded data to support billing, compliance, and quality</p></li></ul><p>improvement efforts.</p><ul><li><p>Stay up to date with changes in coding guidelines and regulations and pursue ongoing</p></li></ul><p>education (CEUs) and certifications to maintain expertise in outpatient coding.</p><ul><li><p>Understand the individual client payer contracts so as be able to process claims in submission</p></li></ul><p>and resubmission based on the same.</p><ul><li><p>Be able to process claims either in OP/ER scenario.</p></li><li><p>Analyze and communicate coding and billing issues of the provider to the supervisors.</p></li><li><p>Have complete knowledge of billing guidelines of the provider and payer.</p></li><li><p>The Coder must undertake a thorough review of applicable documentation to assess the</p></li></ul><p>documentation requirement and determine the appropriate ICD-10-CM and/or CPT-4/USCLS</p><p>codes to be reported, in conjunction with the applicable version of Official Guidelines</p><ul><li><p>Must observe AHIMA code of ethics while assigning relevant code sets.</p></li><li><p>Applying the relevant code sets, keeping in mind the trends for denials and non-payments in</p></li></ul><p>relation to detailed data needed to describe and notify services as rendered within the Insurance scenario.</p><ul><li><p>To undertake any additional tasks assigned by the line manager in accordance with</p></li></ul><p>operational requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor in Life Sciences.</p><ul><li><p>Most relevant coding certification from AAPC (COC, CPC, CIC) or AHIMA (CCS, CSSP, CCA) as</p></li></ul><p>accepted by the DHA/MOH.</p><ul><li><p>Proficiency in using coding software and Electronic Health Record (EHR) systems.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Establish and enforce comprehensive documentation standards and templates across all project phases to ensure consistency and quality.</li><li>Manage the lifecycle of project documents, including creation, review, approval, distribution, and archival, ensuring traceability and accessibility.</li><li>Develop and maintain a centralized, organized document repository, implementing robust version control and access management protocols.</li><li>Facilitate effective communication and collaboration among project stakeholders regarding documentation requirements and progress.</li><li>Generate regular reports on documentation status, risks, and adherence to standards for project management and stakeholders.</li><li>Coordinate the review and approval process for all project documentation, ensuring timely feedback and resolution of discrepancies.</li><li>Identify and implement process improvements for documentation management to enhance efficiency and reduce errors.</li><li>Provide training and support to project teams on documentation tools, standards, and best practices.</li><li>Ensure all project documentation complies with regulatory requirements, industry standards, and organizational policies.</li><li>Conduct periodic audits of project documentation to verify accuracy, completeness, and adherence to established guidelines.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in a relevant field such as English, Communications, Business Administration, or a related technical discipline.</li><li>Proven experience, typically 3-5 years, in project documentation, document control, or a similar administrative support role.</li><li>Familiarity with project management methodologies (e.g., Agile, Waterfall) and their associated documentation needs.</li><li>Proficiency in document management systems (e.g., SharePoint, Confluence, Documentum) and collaboration tools (e.g., Microsoft Teams, Slack).</li><li>Exceptional attention to detail and a commitment to accuracy in all documentation tasks.</li><li>Excellent written and verbal communication skills, with the ability to clearly articulate complex information.</li><li>Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.</li><li>Ability to work independently and collaboratively within a team environment, adapting to changing project demands.</li><li>Relevant certifications such as Certified Document Control Professional (CDCP) or PMP are advantageous.</li><li>Fluency in English; proficiency in additional languages may be preferred depending on project scope and location.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>The primary responsibility of the role is to ensure complete operational health of all network infrastructure.</p></li><li><p>Maintan and Enhance Network Infrastructure ensuring high-availability, security and performance</p></li></ul><p><strong>ESSENTIAL FUNCTION:</strong></p><ul><li><p>Design, deploy, maintain and troubleshoot company LANs, WANs, and wireless networks, VPNs and related services.</p></li><li><p>Identify, diagnose and resolve wired and wireless network problems.</p></li><li><p>Conduct regular network performance tests.</p></li><li><p>Implement, monitor, and manage network QoS.</p></li><li><p>Develop and maintain comprehensive documentation and diagrams for LANs, WANs and other network interconnections.</p></li><li><p>Analyse technical architecture of Network (Core- Distribution and access levels) to understand dependencies, points of failure, impacts, to provide recommendations for Network and continuously improve resiliency across the IT infrastructure.</p></li><li><p>Implement, monitor and maintain all levels of network security in conjunction with security team.</p></li><li><p>Troubleshoot issues efficiently while effectively communicating escalations and outcomes</p></li><li><p>Proactively identify and resolve issues to ensure network is running smoothly.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelors/master’s in computer science or information systems</p></li><li><p>In depth knowledge of Networking Protocols, TCP/IP, QoS, traffic shaping for wired and wireless networks.</p></li><li><p>6-8 years’ experience with configuring and implementing a multi-vendor hardware network.</p></li><li><p>Hands-on experience with configuring and troubleshooting IPSec tunnels and SSL VPN.</p></li><li><p>Hands-on experience designing wireless networks for optimal performance and security.</p></li><li><p>Experience with network monitoring and management tools</p></li><li><p>In-depth knowledge of STP, VPC, VLAN design.</p></li><li><p>Working knowledge of cloud computing platforms.</p></li><li><p>Ability to create detailed LLD and HLD diagrams.</p></li><li><p>Critical thinking skills and the ability to solve problems as they arise.</p></li><li><p>Self-starter, capable of working independently and in a team environment, collaborating well with others to solve problems in a team-focused dynamic.</p></li><li><p>Knowledge of networking protocols and operations, cloud networking configuration and firewalls</p></li><li><p>CCNP or CCIE Preferred</p></li></ul><p></p></section>

<p>Seeking an experienced Microsoft Dynamics 365 Finance & Operations (D365 F&O) Consultant to support, enhance, and help drive the ongoing implementation and adoption of our ERP platform across the business. As a leader in the HVAC (heating, ventilation and air-conditioning) distribution and trading sector, our operations depend on robust finance, procurement, inventory, and supply-chain processes. The successful candidate will act as a bridge between business stakeholders and technical teams — gathering requirements, configuring solutions, resolving issues, and ensuring the ERP delivers measurable value. Prior involvement in a D365 implementation within a trading, distribution, or wholesale environment is strongly preferred. <br></p><ul><li><p>Functional Ownership — Serve as a functional subject-matter expert for D365 Finance & Operations, covering core Finance and Supply Chain Management modules.</p></li><li><p>Requirements — Gather, analyse, and document business requirements; translate them into functional design documents, configurations, and workable ERP solutions.</p></li><li><p>Configuration — Configure and maintain modules including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank, Budgeting, Procurement & Sourcing, Inventory Management, Trade & Logistics (Sales/Purchase Orders), and Warehouse Management.</p></li><li><p>Implementation — Support and contribute to end-to-end implementation and roll-out activities — fit-gap analysis, solution design, data migration, testing (SIT/UAT), cutover, and go-live support.</p></li><li><p>Support — Diagnose and resolve day-to-day functional issues, manage support tickets, and coordinate with Microsoft partners/vendors for escalations.</p></li><li><p>Integrations — Design and validate integrations and data flows between D365 F&O and third-party systems (e.g. CRM, e-commerce, banking, logistics, reporting/BI).</p></li><li><p>Training — Prepare training materials, conduct end-user training, and provide clear documentation for processes and configurations.</p></li><li><p>Stakeholders — Work with finance, procurement, sales, and warehouse teams to streamline and standardise trading and distribution processes within the ERP.</p></li><li><p>Governance — Support period-end/year-end financial close activities and ensure data integrity, compliance, and audit readiness.</p></li><li><p>Improvement — Contribute to continuous improvement, new feature adoption, and management of platform updates and release cycles.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in accounting, Finance, Information Systems, Computer Science, Business Administration, or a related discipline.</p></li><li><p>Minimum 5 years of hands-on experience with Microsoft Dynamics 365 Finance & Operations</p></li><li><p>Strong functional knowledge of finance and supply-chain processes, with the ability to configure and troubleshoot across multiple modules.</p></li><li><p>Proven experience across the full ERP project lifecycle — requirements gathering, configuration, testing, data migration, and go-live support.</p></li><li><p>Solid understanding of accounting principles and trading/distribution business processes (procure-to-pay, order-to-cash, inventory and stock management).</p></li><li><p>Experience preparing functional documentation, test scripts, and delivering end-user training.</p></li><li><p>Excellent analytical, problem-solving, communication, and stakeholder-management skills.<br></p><p>Preferred / Advantageous</p><ul><li><p>Industry — Direct involvement in at least one full D365 Finance & Operations implementation within a trading, distribution, wholesale, or HVAC/industrial-products industry.</p></li><li><p>Certification — Microsoft certification such as MB-300, MB-310 (Finance), or MB-330 (Supply Chain Management).</p></li><li><p>Power Platform — Familiarity with Power Platform (Power BI, Power Apps, Power Automate) and Dataverse.</p><br></li><li><p>Key Competencies</p><ul><li><p>Strong business-process orientation with attention to detail and data accuracy.</p></li><li><p>Ability to work independently as well as within cross-functional project teams.</p></li><li><p>Effective communicator, able to translate between business and technical audiences.</p></li><li><p>Proactive, solutions-focused, and comfortable managing multiple priorities.</p></li></ul><br></li></ul></li></ul>

<ul><li><p>Gather, analyze, and document business and compliance requirements.</p></li><li><p>Work closely with <strong>Compliance, Risk, Legal, Operations, and IT</strong> teams to understand regulatory and business needs.</p></li><li><p>Translate regulatory requirements into clear functional and business requirements.</p></li><li><p>Prepare <strong>BRDs, FRDs, user stories, process flows, use cases, and acceptance criteria</strong>.</p></li><li><p>Analyze existing compliance processes and identify gaps, risks, and opportunities for improvement.</p></li><li><p>Support implementation of regulatory and compliance-related systems and process enhancements.</p></li><li><p>Coordinate with technology teams throughout the <strong>SDLC</strong>, from requirement gathering through implementation and production support.</p></li><li><p>Support <strong>UAT planning, test case preparation, execution, defect tracking, and sign-off</strong>.</p></li><li><p>Ensure requirements and solutions align with applicable regulatory standards and internal policies.</p></li><li><p>Prepare business process documentation, SOPs, and requirement traceability matrices.</p></li><li><p>Track project progress, dependencies, risks, and issues and provide regular status updates.</p></li><li><p>Support audit, regulatory reporting, and compliance-related change initiatives.</p></li></ul><p>Key Compliance Areas</p><p>Experience in one or more of the following areas is preferred:</p><ul><li><p><strong>AML / CFT</strong></p></li><li><p><strong>KYC / Customer Due Diligence</strong></p></li><li><p>Sanctions screening</p></li><li><p>Transaction monitoring</p></li><li><p>Fraud and financial crime compliance</p></li><li><p>Regulatory reporting</p></li><li><p>Client/customer onboarding</p></li><li><p>Risk & compliance controls</p></li><li><p>Data privacy and regulatory requirements</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong business analysis and requirement-gathering skills.</p></li><li><p>Good understanding of <strong>banking and financial services processes</strong>.</p></li><li><p>Experience with <strong>BRD, FRD, user stories, workflow/process mapping, and UAT</strong>.</p></li><li><p>Knowledge of <strong>SQL</strong> and data analysis is an advantage.</p></li><li><p>Experience working with <strong>JIRA, Confluence, MS Visio, Excel, or similar tools</strong>.</p></li><li><p>Strong analytical, problem-solving, and stakeholder management skills.</p></li><li><p>Ability to work with both business and technical teams.</p></li></ul><p>Education & Experience</p><ul><li><p>Bachelor's degree in <strong>Business Administration, Finance, Information Technology, or a related field</strong>.</p></li><li><p><strong>5–8 years of experience</strong> as a Business Analyst, preferably within <strong>Banking, Financial Services, Risk, or Compliance</strong>.</p></li><li><p>Strong experience in compliance/regulatory projects is preferred.</p></li></ul><p>Preferred Certifications</p><ul><li><p>CBAP / CCBA</p></li><li><p>CAMS</p></li><li><p>ICA Compliance</p></li><li><p>Relevant banking, risk, or compliance certifications</p></li></ul><p>Key Competencies</p><p><strong>Business Analysis | Regulatory Compliance | Requirements Gathering | Banking Domain | Process Analysis | UAT | Stakeholder Management | Risk & Controls | Documentation</strong></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><br><ul><li><p>Analyzing and auditing of claims for completeness with relation to medical information and insurance coverage for services rendered.</p></li><li><p>Communicate with physicians and other healthcare providers to clarify ambiguous or incomplete documentation to ensure accurate coding - Physician Query Process as and when required.</p></li><li><p>Scrutinize claims for accuracy, completeness, and compliance with coding and billing standards before saving the bill.</p></li><li><p>Collaborate with healthcare providers and clinical documentation improvement specialists to enhance the quality and completeness of medical records.</p></li><li><p>Provide reports and analysis of coded data to support billing, compliance, and quality improvement efforts.</p></li><li><p>Stay up to date with changes in coding guidelines and regulations and pursue ongoing education (CEUs) and certifications to maintain expertise in Inpatient coding.</p></li><li><p>Understand the individual client payer contracts so as be able to process claims in submission and resubmission based on the same.</p></li><li><p>Be able to process claims either in DC or IP scenario.</p></li><li><p>Analyze and communicate coding and billing issue of the provider to the supervisors.</p></li><li><p>Have complete knowledge of billing guidelines of the provider and payer.</p></li><li><p>The Coder must undertake a thorough review of applicable documentation to assess the documentation requirement and determine the appropriate ICD-10-CM and/or CPT-4/USCLS codes to be reported, in conjunction with the applicable version of Official Guidelines</p></li><li><p>Must observe AHIMA code of ethics while assigning relevant code sets.</p></li><li><p>Applying the relevant code sets, keeping in mind the trends for denials and non-payments in relation to detailed data needed to describe and notify services as rendered within the Insurance scenario.</p></li><li><p>To undertake any additional tasks assigned by the line manager in accordance with operational requirements.</p></li><li><p>Follow the correct billing Rules as per the standard set by Authorities &amp; Insurance companies</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor in Life Sciences.</p><ul><li><p>Most relevant coding certification from AAPC (COC, CPC, CIC) or AHIMA (CCS, CSSP, CCA) as</p></li></ul><p>accepted by the DHA/MOH.</p><ul><li><p>Proficiency in using coding software and Electronic Health Record (EHR) systems.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p><strong><u>Specific Responsibilities for this Role</u></strong></p><ul><li><p>Continuously builds and shares knowledge to deliver expert service within own scope of work, drawing on expertise of others as needed, and shares knowledge.</p></li><li><p>Identifies and understands real needs and expectations of clients in a professional manner, and shares with relevant team members.</p></li><li><p>Responds to client complaints in a timely and effective manner and provides feedback on progress.</p></li><li><p>Keeps clients updated with relevant and accurate information and involves them in decisions that affects them.</p></li><li><p>Focuses on consistently delivering a positive client experience.</p></li><li><p>Completes tasks in accordance with set procedures and guidelines.</p></li><li><p>Takes care to perform all tasks precisely and accurately to minimise errors.</p></li><li><p>Identifies and reports non-compliance to relevant stakeholders, constructively.</p></li><li><p>Continuously evaluates quality of own work and provides feedback on progress.</p></li><li><p>Delivers on work outputs with high level of energy, focussed effort and pace.</p></li><li><p>Remains professional and focussed on attaining results despite obstacles and setbacks.</p></li><li><p>Builds positive working relationships with immediate colleagues.</p></li><li><p>Handles conflict calmly and contributes to find a way forward.</p></li><li><p>Demonstrates openness to diverse views and opinions.</p></li><li><p>Demonstrates empathy by trying to understand the feelings, needs, concerns and/or emotional state of others.</p></li><li><p>Identifies and utilises networks within own work environment.</p></li><li><p>Aligns individual behaviour to support and meet team goals.</p></li><li><p>Proactively and respectfully shares all relevant viewpoints with others and seeks their input.</p></li><li><p>Clarifies and understands own role and responsibilities within the team.</p></li><li><p>Recognises, appreciates and respects individual differences.</p></li><li><p>Actively participates and builds a positive team spirit.</p></li><li><p>Identifies and responds effectively and tactfully in a sensitive or difficult situation.</p></li><li><p>Confronts and defuses difficult situations/conflict in a non-judgemental manner.</p></li><li><p>Identifies and reacts appropriately to non-verbal cues Recognises and is aware of own biases and emotions and their effects on self and others.</p></li><li><p>Effectively manages own feelings, guards against inappropriate displays of emotions.</p></li><li><p>Listens attentively, considers and responds appropriately to the feelings and attitudes of others.</p></li><li><p>Remains focussed under pressure and perseveres despite setbacks and obstacles to fulfil work outputs</p><br></li></ul><p><strong><u>Occupational Safety and Health Management Systems&nbsp;</u></strong></p><ul><li><p>Comply with reasonable OSH instructions, policies and safe working procedures&nbsp;</p></li><li><p>Use of appropriate personal protective equipment and safety systems.&nbsp;</p></li><li><p>Be familiar with emergency and evacuation procedures&nbsp;</p></li><li><p>Not willfully or recklessly endanger anyone’s health and safety&nbsp;</p></li><li><p>Assist with the preparation of risk assessments&nbsp;</p></li><li><p>Report OSH Hazards, incidents, Near misses and issues&nbsp;</p></li><li><p>Reduce, Reuse, Recycling of waste as much as possible&nbsp;</p></li><li><p>Attend all OSH Trainings, awareness programs and mock drills.&nbsp;</p></li><li><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained</p></li></ul><p><strong><u>Prevention and Control of Infection (PCI):&nbsp;</u></strong></p><ul><li><p>PCI is everyone’s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.&nbsp;</p></li><li><p>The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Qualified and licensed Medical Practitioner</p></li><li><p>At least 3-5 years’ post qualification experience at consultant level (independent of country)</p></li><li><p>At least 1 year Consultant level experience from a Tier 1 country as specified by the UAE healthcare regulator.</p></li><li><p>Basic medical degree and completion of higher education programme (fellowship/diploma) recognised by the relevant UAE healthcare authority.</p></li><li><p>Certification and registration in a speciality recognised by relevant UAE healthcare authority.</p></li></ul><p></p></section>

<ol><li><p>Take on a Leadership role within the Facility and ensure patient safety and quality of care is upheld to the highest standards.</p></li><li><p>Be the Lead contact for the organization for applicable regulatory body’s initiatives on Quality, Patient safety, Risk management.</p></li><li><p>Collaborates with hospital/cluster leaders, department managers, physicians, and staff to envision, develop, and implement, designing and implementing systems that result in improved patient care management, improved clinical outcomes, increased workflow efficacy and efficiency, increase cost effectiveness as well as ensure high patient satisfaction and strategic initiatives.</p></li><li><p>Contribute to relevant Committees/Groups such as the Quality Improvement & Patient Safety Committee and the Higher Management Committee.</p></li><li><p>Proactively educates leadership and staff regarding regulatory issues, new guidelines, and safety/quality performance improvement activities.</p></li><li><p>Help to support data collection throughout the hospital/cluster by assisting with data collection issues such as creating forms to collect data, identifying which data to collect, how to validate data, and creating reports.</p></li><li><p>Ensures data reported is validated and analyed for implementing improvements and evaluating if the improvements were sustained.</p></li><li><p>Promotes a culture of safety, high-reliability, patient and staff engagement, and performance excellenc.</p></li><li><p>Has a deep understanding of the standards, measurable elements and intents for various accreditation bodies.</p></li><li><p>Developing Patient Safety & Quality Improvement Plan for the facility.</p></li><li><p>Participating effectively in implementing & follow up of Patient Safety and Quality Plan Activities.</p></li><li><p>Orchestrating Patient Safety & Quality Improvement Initiatives & Activities Hospital-Wide and cluster level.</p></li><li><p>Serves as a resource to all departments, divisions and units, hospital/cluster, and to established committees in all areas relating to Quality Assurance.</p></li><li><p>Promotes and facilitates cost-effective resource utilization related to infection control policies and procedures.</p></li><li><p>Establishes priorities for investigation of problem areas based on the degree of adverse impact on patient care that can be expected if the problem remains unresolved.</p></li><li><p>Develops effective patient care review and evaluation mechanisms and monitors to assure results are achieved.</p></li><li><p>Directs implementation and maintenance of technical guidelines and frameworks within which quality of care is evaluated.</p></li><li><p>Arranges with Quality Facilitators in the unit for staff education, variance collection and analysis.</p></li><li><p>Establishes system-wide variance database for benchmarking, system improvement opportunities, Length of stay and resource management.</p></li><li><p>Provides ongoing assessment and support for continuous quality improvement, quality assurance and risk management for the Hospitals/cluster priority programs and support its infrastructure.</p></li><li><p>Based on the evaluation of the patient’s medical records identifies concern areas and plans for the improvement.</p></li><li><p>Communicates appropriate information from studies and data sources to committees, departments and persons affected by the studies.</p></li><li><p>Identifies and shares across the system best practice models and care processes (those, which achieve optimal patient outcomes, enhance patient/family and staff satisfaction, are cost effective and resource appropriate.</p></li><li><p>Maintains all necessary records pertinent to the accreditation process.</p></li><li><p>Facilitates Quality Improvement plan meetings.</p></li><li><p>Submits a quarterly report of quality activities to the CQPS committee.</p></li><li><p>Approves data for submission to regulatory authorities including DOH on JAWDA KPIs, DHA KPIs & MOH KPIs etc as and when required.</p></li><li><p>Maintains records of policies, procedures, guidelines, forms and other documents and ensures the circulation of current documents and the de-circulation of expired documents.</p></li><li><p>Maintains records of all Patient Safety and Quality (PSQ) activities.</p></li><li><p>Provides educational and technical assistance to committees and departments in meeting their PSQ objectives.</p></li><li><p>Maintains active involvement in all aspects of clinical space design, construction and hygiene.</p></li><li><p>Performs administrative responsibilities, applicable to the role.</p></li><li><p>Justifies need for training in Continuous Quality Improvement processes and methods and either works with appropriate groups to initiate training or teaches in areas of expertise.</p></li><li><p>Coordinates and monitors required Accreditations compliance activities and participates in the survey process.</p></li><li><p>Mock surveys coordination.</p></li><li><p>Does an Annual Evaluation of Quality Improvement Program and submits reports to the CQPS committee.</p></li><li><p>Develops training/orientation program for key members to facilitate system expansion and standardization.</p></li><li><p>Performs miscellaneous related duties as requested by general manager.</p></li><li><p>Be familiar with emergency and evacuation procedure.</p></li><li><p>Notifying and optimizing the reporting of OSH Hazards, other incidents, Near misses and issues and assistance with the preparation of risk assessments.</p></li><li><p>Coordinate Risk management program of the facility in coordination with all stakeholders.</p></li><li><p>Attend applicable OSH/Infection control training programs, mock drills and awareness programs.</p></li><li><p>Ensure as far as reasonably practicable that any workplaces they manage, or control are safe and without risks to health, safety or the environment.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Master’s degree in Hospital /Healthcare Administration/ Management with bachelor’s degree in healthcare field.</p></li></ul><p><strong>Experience:</strong></p><ul><li><p>Proven experience in incident and risk management systems.</p></li><li><p>Familiarity with digital healthcare tools and software, including HIS and quality management systems.</p></li><li><p>Experience working with multidisciplinary teams across various facilities.</p></li><li><p>Experience in policy formulation and implementation.</p></li><li><p>At least 5 years of experience in healthcare quality management in a hospital setting.</p></li></ul><p><strong>Skills:</strong></p><ul><li><p>Excellent command of oral and written English.</p></li><li><p>Strong knowledge of healthcare clinical fundamentals, patient safety standards, and performance improvement standards.</p></li><li><p>Strong knowledge of CQI tools and techniques, ability to perform data analytics, and lead performance improvement teams.</p></li><li><p>Strong data analysis and reporting skills with proficiency in advanced Excel tools or statistical software.</p></li><li><p>Ability to design and deliver training programs on quality and patient safety.</p></li><li><p>Strong interpersonal and negotiation skills for managing diverse stakeholders.</p></li><li><p>High adaptability to evolving technologies and quality trends.</p></li><li><p>Effective project management skills with a results-oriented approach.</p></li><li><p>Responsibility for own continued professional growth beyond minimum preparation.</p></li><li><p>An understanding of management objectives and the ability to implement a systems approach.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>About Abacus</strong> Abacus IT Solutions is one of the premium Business Management Solution companies in the Middle East with over 800 customers acquired over 2 decades of dedicated service. We aspire to become the most sought-after partner in the Middle East providing consulting, helpdesk, managed services &amp; other services to customers on Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Human Resources Management (HRMS), Payroll &amp; a host of other Business Management Solutions. We are preferred partners of Microsoft DX, Zoho &amp; Sage. Our aim is to bring these together to enter a lasting relationship with our employees and customers. We are on a growth trajectory with plans to grow aggressively in the next few years. We are looking for professionals at all levels to take control of specific segments including business and support. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Job Profile</strong></p><p>Abacus IT Solutions is seeking a strategic marketing leader to build and own its marketing function from the ground up. Reporting directly to the Head of Sales &amp; Marketing, this role will define marketing strategy, own the marketing budget, and be accountable for the function's measurable contribution to enterprise sales growth across the UAE and the wider GCC.</p><p>This is a strategic and hands-on role, directly responsible for generating high-quality leads for the sales team, driving measurable marketing outcomes, and building a scalable, data-driven marketing engine.</p><br><p><strong>The Marketing Manager will be responsible for:</strong></p><ul><li><p>Developing and executing an integrated marketing strategy aligned with business goals.</p></li><li><p>Owning the end-to-end lead generation strategy and function, with authority to direct campaigns, agencies, and tooling decisions across digital, content, and event channels. Experience of having used the latest technology like AI to drive success including any certification will be preferred.</p></li><li><p>Selecting, implementing, and governing the marketing technology stack (CRM, automation) to scale lead capture, nurturing, and pipeline visibility.</p></li><li><p>Establishing key marketing metrics and reporting frameworks to demonstrate performance and ROI.</p></li><li><p>Collaborating closely with Sales leadership to continuously optimize marketing's contribution to the sales pipeline.</p></li><li><p>Building and leading the marketing team as Abacus scales, and acting as the primary marketing voice in leadership and board-level discussions on growth strategy.</p></li></ul><p>The ideal candidate will bring both creativity and analytical rigor to the role and will be accountable for demonstrating the marketing team's tangible impact on business growth.</p><br><p><strong><em>Growth path: Abacus policy is to extend the title of Head of Marketing once the individual has demonstrated competence and drive in the role.</em></strong></p><br><p><strong>Education &amp; Experience</strong></p><ul><li><p>Bachelor's degree in science or commerce. MBA is preferred.</p></li><li><p>8–12 years of progressive B2B marketing experience, including at least 3 years in a marketing leadership role (Manager, Head, or equivalent) — ideally within IT / ERP / CRM / SaaS / business consulting.</p></li><li><p>Proven track record of designing and executing lead generation programs that deliver measurable results.</p></li><li><p>Strong understanding of marketing automation platforms, CRM systems, and digital marketing channels.</p></li><li><p>Experience in building marketing metrics dashboards and using data to drive decisions.</p></li><li><p>Experience in managing marketing budgets and external vendors/agencies.</p></li><li><p>Experience of the Microsoft DX ecosystem will be preferred.</p></li></ul><br><p><strong>Soft Skills</strong></p><ul><li><p>Strong leadership and ownership mindset.</p></li><li><p>Results-oriented with a bias for action and accountability.</p></li><li><p>Analytical and data-driven, with the ability to translate insights into actions.</p></li><li><p>Excellent communication and collaboration skills across teams and levels.</p></li><li><p>Creative thinker with a strong understanding of brand positioning and customer engagement.</p></li><li><p>Ability to thrive in a fast-paced, entrepreneurial environment.</p></li><li><p>High degree of integrity, professionalism, and alignment with the values of Abacus IT Solutions.</p></li></ul><br><p><strong>Remuneration &amp; Benefits</strong></p><p>A leadership-level compensation package for the UAE, combining a fixed salary with a performance-linked incentive structure tied directly to pipeline and revenue contribution — designed to reward outsized impact, paid out monthly.</p><p>This will include the following:</p><ul><li><p>Immigration &amp; medical</p></li><li><p>Gratuity in line with UAE guidelines</p></li><li><p>Leave Salary and travel</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Provide Level 1 and Level 2 production support for the Newgen application, ensuring high availability and adherence to SLA commitments.</p></li><li><p>Analyze new requirements in Newgen, conduct impact analysis, prepare technical solution approach, estimation, and delivery schedule.</p></li><li><p>Conduct development / customization and configurations in Newgen for meeting new business requirements.</p></li><li><p>Prepare documentation/manuals/user training for the development &amp; customization in Newgen.</p></li><li><p>Conduct quality assurance on the development &amp; customizations before releasing for user testing, along with test report and evidence.</p></li><li><p>Provide UAT support for fixes and resolution of issues during the testing phase.</p></li><li><p>Prepare and build Newgen releases, artifacts for deployment on UAT &amp; production.</p></li><li><p>Maintenance of customized Newgen source code in a version control system maintained at client premises.</p></li><li><p>Trouble shoot and provide fixes in production for defects related to local customization.</p></li><li><p>DMS and iBPS configuration, Workflows and document lifecycle management .</p></li><li><p>Investigate, troubleshoot, and resolve production incidents, perform root cause analysis, and implement permanent solutions.</p></li><li><p>Manage regular support incidents, service requests, problem tickets, and user queries.</p></li><li><p>Analyze business requirements and implement application change requests in coordination with business and technology teams.</p></li><li><p>Participate in application enhancement projects, upgrades, releases, and production deployments.</p></li><li><p>Support end-to-end trade lifecycle processes within the Newgen iBPS platform.</p></li><li><p>Work closely with account services , complains, AML and vendor teams.</p></li><li><p>Monitor application health, interfaces, and system performance, ensuring smooth daily operations.</p></li><li><p>Troubleshoot issues related to interfaces, APIs, messaging, scheduled jobs, and database performance.</p></li><li><p>Prepare technical documentation, support procedures, knowledge articles, and operational runbooks.</p></li><li><p>Ensure compliance with IT governance, security standards, audit requirements, and change management processes.</p></li><li><p>Participate in on-call support and production maintenance activities when required.</p></li><li><p>Involve in the DR activity and move the application from DR to production smoothly.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Required Qualifications</p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline.</p></li><li><p>8–10 years of experience in Banking IT, with significant hands-on experience supporting the Newgen platform.</p></li><li><p>Strong experience in production support, incident management, change management, and project implementation.</p></li><li><p>Experience supporting mission-critical banking applications in production environments.</p></li><li><p>Excellent analytical, troubleshooting, communication, and stakeholder management skills.</p></li></ul><p>Technical Skills</p><ul><li><p>Strong expertise in the Newgen product architecture and technical components.</p></li><li><p>In-depth knowledge of Newgen modules, iBPS,Omnidocs,Omniscan,Omniprocess,O2MS,BAM, Process Design and Reports.</p></li><li><p>Good understanding of Newgen customization, interfaces, and integration architecture.</p></li><li><p>Strong SQL skills with Oracle and/or Microsoft SQL Server.</p></li><li><p>Experience working in Unix/Linux environments with shell scripting.</p></li><li><p>Working knowledge of Java for troubleshooting and support activities.</p></li><li><p>Experience supporting APIs, middleware, messaging systems, and file-based integrations.</p></li><li><p>Familiarity with application monitoring, scheduling, and performance tuning.</p></li><li><p>Experience using ITSM tools such as ServiceNow, Jira, or similar.</p></li></ul><p>Preferred Experience</p><ul><li><p>Experience working with banks or financial institutions in the GCC region.</p></li><li><p>Hands-on experience with Newgen implementation, migration, upgrade, or transformation projects.</p></li><li><p>Good understanding of banking regulations and operational practices within the GCC.</p></li><li><p>Newgen certification or relevant banking technology certifications are desirable.</p></li></ul></li></ul><p></p></section>

<ul><li><p>Assist with monitoring and responding to cybersecurity alerts and incidents.</p></li><li><p>Support vulnerability assessments, security audits, and risk assessments.</p></li><li><p>Assist in implementing and maintaining information security policies and controls.</p></li><li><p>Monitor security tools and investigate potential security threats.</p></li><li><p>Support cybersecurity documentation, reporting, and compliance activities.</p></li><li><p>Work with IT teams to identify and address security risks.</p></li><li><p>Stay updated on emerging cybersecurity threats, technologies, and best practices.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>UAE National – <strong>Male</strong>.</p></li><li><p>Fresh Graduate with a Bachelor's degree in <strong>Cybersecurity, Information Security, Computer Science, IT, or a related field</strong>.</p></li><li><p>Minimum <strong>GPA of 3.0</strong>.</p></li><li><p>Strong interest in cybersecurity and information security.</p></li><li><p>Good analytical, problem-solving, and communication skills.</p></li><li><p>Willingness to learn and develop technical cybersecurity skills.</p></li></ul><br><p><strong>Location:</strong> Sharjah</p><p><strong>Preference:</strong> Candidates residing in <strong>Sharjah, Ajman, or Umm Al Quwain</strong>.</p><br><p><strong>Skills</strong></p><p>cybersecurity</p><p>information security</p><p>problem-solving</p>

<p><strong>ESSENTIAL FUNCTIONS</strong></p><ul><li><p>Monitor and Maintain ISO27001 adherance.</p></li><li><p>Conduct risk and gap assessments to identify gaps in existing security governance</p></li><li><p>Develop, maintain, and review information security policies, standards, procedures, and guidelines aligned with business objectives and regulatory requirements.</p></li><li><p>Maintaining and improving the security technologies deployed, including creating use cases, customizing or better configuring the tools based on past and current threats.</p></li><li><p>Develop and maintain data governance and data security</p></li><li><p>Develop and conduct security awareness training programs</p></li><li><p>Coordinate internal and external audits, including evidence collection, walkthroughs, and remediation tracking.</p></li><li><p>Act as a liaison between security, IT, business units, and auditors to ensure consistent understanding of security and compliance requirements.</p></li><li><p>Maintain documentation repositories for policies, procedures, risk assessments, and audit artifacts.</p></li><li><p>Maintain the information security risk register and ensure risks are appropriately documented, prioritized, and tracked.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Computer Science, Information Technology, or Cybersecurity. </p></li><li><p>Certifications required: CISSP, CISA and/or CEH. Technical knowledge of networking concepts and network infrastructure. Working knowledge of cloud security and data governance (eg., Azure). </p></li><li><p>Solid understanding of network and computer security, software security Strong analytical, documentation, and communication skills. Knowledge of ISO27001, NIST controls and implementation </p></li><li><p>Familiar with penetration and vulnerability testing. Familiar with antivirus, Firewall, IDS/IPS protocols. </p></li><li><p>10-12 years experience in Information Security with 5 or more years in risk management </p></li></ul>

<ul><li><p>Perform accurate topographic, alignment, and setting-out surveys for infrastructure projects, specifically focusing on <strong>roads, highways, drainage networks, and sewerage pipelines</strong>.</p></li><li><p>Establish horizontal and vertical control points, benchmarks, and reference markers across the project site.</p></li><li><p>Execute accurate invert level and slope measurements critical for gravity-flow drainage and sewerage systems.</p></li><li><p>Operate surveying equipment, including Total Stations, GPS/GNSS receivers, Digital Levels, and Auto Levels.</p></li><li><p>Prepare detailed survey data, maps, cross-sections, and longitudinal profiles using AutoCAD, Civil 3D, or relevant survey software.</p></li><li><p>Verify site measurements against project drawings, specifications, and BOQ items to ensure strict compliance.</p></li><li><p>Perform as-built surveys during and upon completion of works, preparing accurate as-built drawings for client submission.</p></li><li><p>Coordinate closely with site engineers, project managers, and subcontractors to maintain alignment and construction schedules.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Education:</strong> Diploma or Bachelor’s degree in Civil Engineering, Geomatics, Land Surveying, or a related technical discipline.</p></li><li><p><strong>Experience:</strong> 3 to 7+ years of hands-on experience as a Land Surveyor dedicated to <strong>roads, stormwater drainage, and sewerage infrastructure projects</strong>.</p></li></ul><p><strong><u>Technical Skills:</u></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High proficiency with Total Station, GPS/RTK, and Digital Levels.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in AutoCAD, Civil 3D, and relevant data processing software.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong expertise in calculating earthwork volumes, levels, gradients, and pipe invert levels.</p><br><p><strong><u>Key Competencies:</u></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Deep understanding of civil construction drawings, alignment sheets, and structural profiles.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong attention to detail, accuracy in measurement, and problem-solving skills on site.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good communication skills and ability to collaborate effectively with multi-disciplinary site teams.</p><br>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety &amp; JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient &amp; staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Highschool/College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety &amp; JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient &amp; staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li><li><p>To assist in basic translation as and when required.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>College Diploma/Graduate - Any discipline or related fields.</p></li><li><p>1year as trainee receptionist preferred</p></li><li><p>Active and good inter personal skills, Pleasing Personality&nbsp;</p></li><li><p>&nbsp;Excellent command of oral and written English; Arabic desirable but not mandatory.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Monitor and Maintain ISO27001 adherance.</p></li><li><p>Conduct risk and gap assessments to identify gaps in existing security governance</p></li><li><p>Develop, maintain, and review information security policies, standards, procedures, and guidelines aligned with business objectives and regulatory requirements.</p></li><li><p>Maintaining and improving the security technologies deployed, including creating use cases, customizing or better configuring the tools based on past and current threats.</p></li><li><p>Develop and maintain data governance and data security</p></li><li><p>Develop and conduct security awareness training programs</p></li><li><p>Coordinate internal and external audits, including evidence collection, walkthroughs, and remediation tracking.</p></li><li><p>Act as a liaison between security, IT, business units, and auditors to ensure consistent understanding of security and compliance requirements. Maintain documentation repositories for policies, procedures, risk assessments, and audit artifacts.</p></li><li><p>Maintain the information security risk register and ensure risks are appropriately documented, prioritized, and tracked.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required minimum qualification &amp; experience:</strong></p><ul><li><p>Bachelor’s degree in computer science, Information Technology, or Cybersecurity.</p></li><li><p>Certifications required: CISSP, CISA and/or CEH.</p></li></ul><p><br><strong>Minimum Professional Experience Required:</strong></p><ul><li><p>Technical knowledge of networking concepts and network infrastructure.</p></li><li><p>Working knowledge of cloud security and data governance (e.g., Azure). Solid understanding of network and computer security, software security Strong analytical, documentation, and communication skills.</p></li><li><p>Knowledge of ISO27001, NIST controls and implementation.</p></li><li><p>Familiar with penetration and vulnerability testing. Familiar with antivirus, Firewall, IDS/IPS protocols.</p></li></ul><p></p></section>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>With the Director of Sales and Marketing, plan sales strategies and implement tactics to achieve the budget.</p></li><li><p>Establish new business and maintain existing business accounts through the preparation and execution of action plans</p></li><li><p>Handle accounts and prospects jointly with the team</p></li><li><p>Conduct familiarizations and site inspections.</p></li><li><p>Maintain a regular sales call pattern according to accounts management.</p></li><li><p>Monitor competitive set and communicate tactical changes to the Director of Sales and Marketing.</p></li><li><p>Entertain prospects and existing key accounts with the view to sustain business and generate further sales.</p></li><li><p>Develop and maintain contact with business generators, meeting and convention planners, visitors and convention bureau travel agents, tour operators, airlines, corporate accounts, government departments and other producers closely allied to the hotel business.</p></li><li><p>Diagnose problems and thoroughly analyze information to guide decision making.</p></li><li><p>Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions.</p></li><li><p>Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs. Take action to address these needs in order to exceed their expectations.</p></li><li><p>Create a positive hotel image in every interaction with internal and external customers.</p></li><li><p>Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.</p></li><li><p>Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs.</p></li><li><p>Maintain current hotel information to be able to provide information to guests.</p></li><li><p>Actively participate in and conduct organized meetings.</p></li><li><p>Establish action plans and schedules for meeting departmental priorities.</p></li><li><p>Assign responsibilities, allocate resources and coordinate the activities of yourself and others to meet objectives effectively and efficiently.</p></li><li><p>Build consensus for action and negotiate mutually beneficial solutions.</p></li><li><p>Work with Director of Sales and Marketing to ensure a clear view of what is required to achieve results and take action and responsibility to deliver it.&nbsp;</p></li><li><p>Ensure your team deadlines are met and quality standards, tasks and projects are completed as required.</p></li><li><p>Work effectively with customers and colleagues from different viewpoints, cultures and countries.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.</p></li><li><p>Minimum 4–9 years of sales experience in luxury hotels or upscale hospitality, with at least 1–2 years in a Sales Manager role.</p></li><li><p>Proven track record of achieving sales targets and driving revenue growth.</p></li><li><p>Strong knowledge of the UAE hospitality market, with established relationships within the leisure sectors.</p></li><li><p>Excellent negotiation, presentation, networking, and communication skills.</p></li><li><p>Ability to identify new business opportunities while maintaining and growing existing accounts.</p></li></ul><p></p></section>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.&nbsp;</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.&nbsp;</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.&nbsp;</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.&nbsp;</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.&nbsp;</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp; &nbsp;patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.&nbsp;</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul>