internist Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Be the one building AI-powered experiences where they matter most.</b></span></p><br><br><p><span>At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.</span></p><br><br><p><span>Help build, support and operate technology used by more than 8,000 organizations in over 100 countries&nbsp;– moving AI from possibility to production in real-world enterprise environments every day.</span></p><br><br><p>The&nbsp;<b>Genesys Principal AI Solution Architect</b>&nbsp;is&nbsp;a&nbsp;senior&nbsp;presales&nbsp;AI&nbsp;specialist who&nbsp;operates&nbsp;across&nbsp;three&nbsp;core&nbsp;motions: &nbsp;</p><br><ul><li>Driving&nbsp;strategic AI opportunities&nbsp;with&nbsp;customers and&nbsp;sales&nbsp;teams&nbsp;&nbsp;</li><li>Scaling the field through reusable assets, technical enablement, and coaching&nbsp;</li><li>Shaping product and go-to-market direction through real-world customer and field feedback&nbsp;&nbsp;</li></ul><p>This role requires a blend of deep AI technical acumen, exceptional&nbsp;sales, communication, and executive storytelling&nbsp;skills, and the ability to translate complex capabilities into clear, actionable business value.&nbsp;</p><br><p><b>Key Responsibilities:</b>&nbsp;</p><br><ul><li><b>Design end-to-end AI systems for customer experience use cases.&nbsp;</b>Architect reliable, production-ready AI solutions that go beyond prompt design, combining LLMs, deterministic workflows,&nbsp;tools,&nbsp;and orchestration layers. Define how AI interacts across the full journey (self-service, agent&nbsp;copilot,&nbsp;journey management, and&nbsp;back-office&nbsp;automation), including fallback strategies, human handoff, and failure handling. &nbsp;</li><li><b>Optimize&nbsp;retrieval-augmented generation (RAG) and knowledge architectures to extend Genesys solutions where&nbsp;required</b>.&nbsp;Design scalable knowledge and retrieval strategies that ground AI responses in enterprise data. Develop approaches for content structuring, chunking, embedding, and ranking to ensure accuracy, relevance, and freshness. Partner with customers to align AI outputs with trusted knowledge sources while balancing performance, latency, and governance requirements.&nbsp;</li><li><b>Establish AI evaluation frameworks and quality measurement strategies</b>.&nbsp;Define how success is measured for AI-driven experiences, including accuracy, containment, customer satisfaction, and business impact. Create test sets, evaluation methodologies, and feedback loops to continuously improve performance. Translate technical quality metrics into business-relevant outcomes to support customer decision-making and adoption.&nbsp;</li><li><b>Engineer contextual AI experiences that&nbsp;leverage&nbsp;real-time data and conversation state</b>.&nbsp;Design how AI systems incorporate dynamic&nbsp;context&nbsp;such as customer data, interaction history, and external signals.&nbsp;Optimize&nbsp;context&nbsp;management&nbsp;and prompt structure to maximize relevance while managing token limits and response quality. Ensure AI interactions&nbsp;remain&nbsp;coherent, personalized, and aligned across channels and touchpoints.&nbsp;</li><li><b>Design for scalability, latency, and cost efficiency in enterprise environments</b>.&nbsp;Evaluate and&nbsp;optimize&nbsp;AI solutions for real-world constraints, including response time (especially for voice), throughput, and cost at scale. Make informed tradeoffs across model selection, caching strategies, and architecture patterns to deliver&nbsp;performant&nbsp;and economically&nbsp;viable&nbsp;solutions. Ensure designs meet enterprise expectations for reliability and responsiveness.&nbsp;</li><li><b>Leverage expert-level knowledge of Genesys AI capabilities&nbsp;</b>to articulate and&nbsp;demonstrate&nbsp;product value to customers and prospects.&nbsp;</li><li><b>Support pre-sales activities</b>&nbsp;such as technical discovery, solution design, product demonstrations, sandbox/trial engagements, AI integration guidance, and value assessments.&nbsp;</li><li><b>Design and deploy&nbsp;AI&nbsp;prototypes&nbsp;in sandbox&nbsp;</b>and/or customer development environments to&nbsp;validate&nbsp;use cases, integrations, latency, and success criteria<b>,&nbsp;</b>and to highlight the differentiated value of Genesys AI.&nbsp;</li><li><b>Partner with account teams and&nbsp;Professional Services&nbsp;to transition successful prototypes into production pilots&nbsp;</b>supporting technical&nbsp;handoff,&nbsp;hardening, KPI alignment, and business outcome validation.&nbsp;</li><li><b>Build integrations to&nbsp;third-party systems via RESTful APIs and emerging interoperability patterns such as MCP and A2A</b>&nbsp;showcasing&nbsp;the art of the possible&nbsp;with&nbsp;Genesys Cloud AI solutions.&nbsp;</li><li><b>Develop reusable technical assets&nbsp;</b>and enable Solution Consultants, partners, and account teams through workshops, coaching, and scalable technical content.&nbsp;</li><li><b>Provide technical feedback and strategic insights to&nbsp;Product Management and Engineering&nbsp;</b>on AI product design, implementation considerations, and customer-driven enhancements.&nbsp;</li><li><b>Influence CIO/CTO-level stakeholders and position Genesys</b>&nbsp;as integral to an organization’s broader IT and transformation strategy.&nbsp;</li></ul><p><b>Requirements:</b>&nbsp;</p><br><ul><li><b>AI Architecture &amp; Technical Judgment:</b>&nbsp;Hands-on experience&nbsp;designing&nbsp;modern AI solutions&nbsp;for customer experience&nbsp;orchestration&nbsp;and contact center use cases&nbsp;using the right&nbsp;mix of&nbsp;classic ML, NLU/NLP,&nbsp;retrieval-based systems,&nbsp;LLMs, orchestration patterns,&nbsp;tool&nbsp;use&nbsp;and agentic&nbsp;approaches. Ability to make and defend architecture tradeoffs across latency, cost, explainability, governance, multilingual requirements, and business risk.&nbsp;</li><li><b>Enterprise Integration &amp; Real-Time Design:</b>&nbsp;Expertise&nbsp;integrating AI solutions with enterprise platforms, knowledge sources,&nbsp;RESTful&nbsp;APIs, event-driven architectures, identity systems, and broader cloud ecosystems. Able to&nbsp;design&nbsp;for&nbsp;real-world constraints including voice latency, fallback paths, throughput, reliability, and secure data access.&nbsp;</li><li><b>Evaluation, Governance &amp; Observability:</b>&nbsp;Ability to define AI evaluation strategies, success metrics, and monitoring approaches across offline and online testing, retrieval quality, tool-call accuracy, safety, drift, auditability, and cost control.&nbsp;</li><li><b>Executive Communication &amp; Field Enablement:</b>&nbsp;Strong ability to translate complex AI architectures into clear business value for technical and executive stakeholders, while also creating reusable assets, workshops, and enablement content that scale field capability across the SC organization.&nbsp;</li><li><b>Prompt Design &amp; AI Workflow Optimization</b>: Practical experience designing prompts, context strategies, and orchestration flows as part of a broader system architecture, rather than as a standalone discipline.&nbsp;</li><li><b>Technical Demonstration Prowess:&nbsp;</b>Proven&nbsp;ability to create, deliver, and adapt compelling technical demonstrations and presentations that clearly articulate AI integration points and business impact.&nbsp;</li><li><b>Sales&nbsp;Acumen</b>:&nbsp;Demonstrated&nbsp;success partnering with sales teams to understand customer challenges and provide AI-focused technical solutioning.&nbsp;</li><li><b>Business&nbsp;Value&nbsp;Orientation:</b>&nbsp;Ability to&nbsp;identify&nbsp;opportunities for process optimization and recommend AI-driven solutions that enhance customer outcomes and operational efficiency.&nbsp;</li><li><b>Executive&nbsp;Presence:&nbsp;</b>Proven&nbsp;ability to influence CIO/CTO decision-makers.&nbsp;</li><li>Strong understanding of the Genesys Cloud platform and Genesys AI preferred.&nbsp;</li><li>Foundational understanding of programming concepts (Python preferred).&nbsp;</li><li>Fluency in English and Arabic languages.</li><li>French language fluency as a plus.</li></ul><p>#LI-MC1</p><br><br><p><span><b>Working at Genesys</b></span></p><br><ul><li><span><b>AI at enterprise scale</b>&nbsp;– Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+&nbsp;new AI features were released in the last fiscal year.</span></li><li><span><b>A flexible-first culture</b> – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.</span></li><li><span><b>Growth in the AI era</b> – Build future-ready skills through mentorship, learning programs, leadership development and education support.</span></li><li><span><b>Time to recharge and give back</b> – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.</span></li><li><span><b>Recognized globally </b>– Genesys is </span><span><u>Great Place to Work®</u></span><span>certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.</span></li></ul><p><span>Learn more about our culture, AI innovation and sustainability commitments through our </span><span><u>Careers site</u></span><span> and </span><span><u>Sustainability Report.</u></span></p><br><br><p><span><b>What Happens After You Apply</b></span></p><br><p><span>After you apply, here's what you can typically expect:</span></p><br><ul><li><span>Our Talent Acquisition team reviews your application with the hiring team.</span></li></ul><ul><li><span>A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
</span></li></ul><ul><li><span>Next, you'll meet the hiring manager and other members of the interview team.</span></li></ul><ul><li><span>We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.</span></li></ul><ul><li><span>After interviews are complete, our team will follow up with the final steps.</span></li></ul><p><span>Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.</span></p><br><br><p><span><b>Stay Connected</b></span></p><br><p><span>Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.</span></p><br><p><span><u>Get notified about relevant opportunities</u></span><span>.</span></p><br><br><span><b>Be the one building what's next - where AI, experience and impact come together.</b></span><br><p><span><b>Employee Referral</b></span></p><br><p><span>If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.</span></p><br><br><p><span><b>About Genesys:</b></span></p><br><p><span>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit&nbsp;</span><span>www.genesys.com</span>.</p><br><br><p><span><b>Reasonable Accommodations:</b></span></p><br><p><span>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at</span> reasonable.accommodations@genesys.com.</p><br><br><p><span>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</span></p><br><p><span>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.</span></p><br><br><p><span><b>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,&nbsp;marital status, domestic partner status,&nbsp;national origin, genetics, disability,&nbsp;military and&nbsp;veteran status, and other protected characteristics.</b></span></p><br><br><p><i>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>• &nbsp; &nbsp;The individual is responsible for the delivery of the Bank’s Transaction Banking (TB) product and services to the clients within the agreed contractual service agreements, and that all digital integrations are as seamless as possible. These includes implementing client-specific service propositions, leading virtual client service teams, managing service escalations, driving service excellence, and strengthening client relationships through proactive engagement, service reviews, and continuous improvement initiatives.The team also serves as the key point of contact for supporting and onboarding clients, and provides project management support (i.e., ensure smooth flow of the project, capturing issues and risks, maintaining action plans with follow ups, and delivering a timely solution to meet the client’s expectations) and account management support (i.e., understanding clients’ business strategy and needs) to support implementation of TB products.</span><br><span>• &nbsp; &nbsp;This role is responsible for driving the agenda of TB Global Implementation and Cash Client Service Group within the respective countries, and ensuring the end-to-end delivery of the TB solution, this includes managing a team of Implementation Managers, relationship development, revenue retention, continuous drive to improve the deal cycle timings, and high client satisfaction to accelerate revenue realisation. &nbsp;Additionally, collaboration with other Cluster / Country Heads across the TB organisation will be required to continuously improve client experience and drive a consistent global experience for our clients.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Strategy</strong></span><br><span>• &nbsp; &nbsp;Drive the Global Implementation and Cash Client Service Group Strategy within respective Cluster/Country, includes identifying and/or creating opportunities to uplift and/or re-establish the profile/identity of the Global Implementation and Cash Client Service Group team&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure active engagement and ongoing alignment with the wider TB business strategy &amp; priorities</span><br><span>• &nbsp; &nbsp;Build in sustainability when developing frameworks and/or redesigning processes, systems, and operating models</span><br><span>• &nbsp; &nbsp;Collaboratively design a suite of capabilities and services in line with respective client tiering, participation for bespoke services in collaboration with partners</span><br><span>• &nbsp; &nbsp;Lead the roll-out of Client Implementation and Cash Client Service Group Harmonization&nbsp;</span><br><span>• &nbsp; &nbsp;Fronting client conversations (Treasury, CFO above) on key pitches to driver overall TB proposition</span><br><span>• &nbsp; &nbsp;Drive focused client sessions with Sales, Coverage, Product, and other partners to position overall propositions&nbsp;</span><br><span>• &nbsp; &nbsp;Develop regular connect sessions with clients as part of building client relationships, including actively participating in various client forums/events/conferences, strategic discussions, etc.</span><br><span>• &nbsp; &nbsp;Develops, owns, and drives strategic plan/roadmap of client deal management within respective Cluster/Country, ensuring alignment with overall TB Groups and respective Cluster/Country strategies</span><br><span>• &nbsp; &nbsp;Drives strategic plan/roadmap of client deal management&nbsp;</span></p><br><br> <br><p><span><strong>Business</strong></span><br><span>• &nbsp; &nbsp;Drive a continuous improvement model; with the aim to drive efficiency and simplified client experience, ensuring appropriate implementation model is “fit” for clients + TB business priorities, etc.; Including: Client engagement model to mirror client organizations, Harmonization and alignment across partner groups etc.</span><br><span>• &nbsp; &nbsp;Serve as the primary escalation point for critical client service issues, coordinating resolution with internal stakeholders.</span><br><span>• &nbsp; &nbsp;Ensure recurring client service issues are escalated and addressed through appropriate governance and client experience forums.</span><br><span>• &nbsp; &nbsp;Provide expertise advice for change/ transition management for Implementation</span><br><span>• &nbsp; &nbsp;Proactively identify and drive opportunities to streamline processes to improve client experience, including collaborating with functional partners</span><br><span>• &nbsp; &nbsp;Identify opportunities to improve existing operating model, including the current resourcing, location and client footprint strategy aligned with implementation structure</span><br><span>• &nbsp; &nbsp;Develop an approach to build bench strength within the respective Cluster/Country</span><br><span>• &nbsp; &nbsp;Drive succession planning to actively manage attrition</span><br><span>• &nbsp; &nbsp;Actively managing costs; including identifying opportunities to reduce costs</span><br><span>• &nbsp; &nbsp;Actively drive the management of team productivity and capacity in relation to onshore and offshore activities&nbsp;</span><br><span>• &nbsp; &nbsp;Represent Implementation in Management forums; clearly articulate achievements (including landmark deals), product/client feedback, key challenges, etc. to help drive visibility of the Implementation team across the business</span></p><br><br> <br><p><span><strong>Processes</strong></span><br><span>• &nbsp; &nbsp;Ensures effective and disciplined usage of the Implementation Management system for self and team</span><br><span>• &nbsp; &nbsp;Has product knowledge in both cash, trade and other TB products in scope</span><br><span>• &nbsp; &nbsp;Drive overall Client + Project Management discipline, including effective usage of tools and systems, ensuring trusted and accurate data for reporting, and planning purposes, including oversight of key deals turnaround times management and feedback loops to business / support partners</span><br><span>• &nbsp; &nbsp;Active engagement in key RFP and provide guidance to Implementation managers in providing RFP/RFI responses on the implementation component as part of the Deal team</span><br><span>• &nbsp; &nbsp;Collaborate with Sales, Product Management, Product Development, Channel Management, Technology and Operations teams for the solution designs&nbsp;</span><br><span>• &nbsp; &nbsp;Conduct critical reviews on deal handover, validate deal size, expected revenue and deal requirements&nbsp;</span><br><span>• &nbsp; &nbsp;Develop and nurture client relationships to ensure the products and services remain aligned to client needs</span><br><span>• &nbsp; &nbsp;Provide technical feedback as required to Product Owners and/or distribution teams for continuous iteration of product development.</span><br><span>• &nbsp; &nbsp;Oversee the overall Project Management of the end-to-end implementation cycle of key deals (incl. technical discussions, execution of documentation, ERP integration, liquidity and limit set up, planning testing and training, onboarding)</span><br><span>• &nbsp; &nbsp;Work closely with clients and Product Management during the project requirement gathering, developing technical solutions, system integrations, user testing and training</span><br><span>• &nbsp; &nbsp;Seamlessly transition the implemented product and services to service teams for BAU client servicing</span><br><span>• &nbsp; &nbsp;Drive focus on sustainability when considering Implementation’s global strategy, processes, systems, and operating model, as well as in delivering the implementation</span><br><span>• &nbsp; &nbsp;Work with Technology and Operations to design and implement platforms / ecosystem to support TB products</span><br><span>• &nbsp; &nbsp;Understand and utilize emerging technologies and innovations to improve product offerings and meet evolving client needs</span><br><span>• &nbsp; &nbsp;Work closely with external partners to support clients in their digitisation journey, ensuring efficient implementation experience for the clients&nbsp;</span><br><span>• &nbsp; &nbsp;Adopt emerging technologies and partnerships with digital ecosystems to identify opportunities to simplify / improve business processes</span></p><br><br> <br><p><span>• &nbsp; &nbsp;Constructively drives an integrated approach with partners to capture client feedback opportunities&nbsp;</span><br><span>• &nbsp; &nbsp;Drive post implementation activities, including:</span><br><span>o &nbsp; &nbsp;Post Implementation Surveys</span><br><span>o &nbsp; &nbsp;Sharing constructive client feedback with relevant partners</span><br><span>o &nbsp; &nbsp;Utilising feedback to continuously improve our implementation quality and cycle times</span><br><span>• &nbsp; &nbsp;Monitor, track, and resolve client service issues through structured service management practices.</span><br><span>• &nbsp; &nbsp;Participate in regular service review meetings and ensure agreed actions are completed.</span><br><span>• &nbsp; &nbsp;Maintain accurate client service issue logs and drive timely resolution of identified concerns.</span><br><span>• &nbsp; &nbsp;Strengthen collaboration across Coverage, Sales, Product, Operations, and Functional Partner teams to improve service outcomes.</span><br><span>• &nbsp; &nbsp;Capture and share client service insights, service review outcomes, and remediation actions with relevant stakeholders.</span><br><span>• &nbsp; &nbsp;Ensure client complaints are logged and managed in line with the Bank's Complaints Policy.</span><br><span>• &nbsp; &nbsp;Leverage available reporting tools and client experience dashboards to identify trends, address root causes, and improve service performance.</span><br><span>• &nbsp; &nbsp;Help drive sustainability when considering processes, systems, and operating model</span><br><span>• &nbsp; &nbsp;Where applicable, understand emerging technologies and innovations to help improve product offerings to meet evolving client needs</span><br><span>• &nbsp; &nbsp;Engage in discussions regarding emerging technologies and partnerships with digital ecosystems to identify opportunities to simplify/improve business processes</span></p><br><br> <br><p><span><strong>People &amp; Talent</strong></span><br><span>• &nbsp; &nbsp;Create a safe, inclusive, and collaborative environment for all team members</span><br><span>• &nbsp; &nbsp;Promote growth and development and ensure team members have active development/growth plans</span><br><span>• &nbsp; &nbsp;Encourage open and regular transparent conversations, including two-way feedback loops</span><br><span>• &nbsp; &nbsp;Provide ongoing mentorship and guidance&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure appropriate succession plans are in place</span><br><span>• &nbsp; &nbsp;Adopt and drive a data driven culture</span><br><span>• &nbsp; &nbsp;Create a culture of trust and continuous learning mindset</span><br><span>• &nbsp; &nbsp;Encourage an environment of high performance, growth, and career mobility</span><br><span>• &nbsp; &nbsp;Create internal identity/visibility and actively participate in external awards/surveys</span><br><span>• &nbsp; &nbsp;Foster effective leadership at every level</span><br><span>• &nbsp; &nbsp;Develop, own and drive diversity and inclusion&nbsp;</span><br><span>• &nbsp; &nbsp;Create training plans to build on technical competencies for effective project management</span><br><span>• &nbsp; &nbsp;Foster a safe environment to encourage team members to be brave and speak out</span></p><br><br> <p><span><strong>Risk Management</strong></span><br><span>• &nbsp; &nbsp;Collaboratively drive a holistic data management framework for Implementation and Cash Client Service system, driving a consistent definition and usage of attributes and reference data across all Clusters, including proactively addressing data quality issues</span><br><span>• &nbsp; &nbsp;Ensure adherence to all local regulatory, legal and compliance requirements</span><br><span>• &nbsp; &nbsp;Adherence to all bank’s policy and standards, including eLearning courses for entire team</span><br><span>• &nbsp; &nbsp;Effective governance of business controls; including developing new business controls if gaps are identified</span><br><span>• &nbsp; &nbsp;Proactive risk management; includes delivery + operational risks</span><br><span>• &nbsp; &nbsp;Chair Cluster/Country Implementation Governance forums; drive key discussion points on deal status alignment (F2B), openly discuss issues and collaboratively solve issues where possible</span><br><span>• &nbsp; &nbsp;Where applicable, ensure credit, operational, legal, regulatory, reputation, compliance is held to the highest standards of risk management</span></p><br><br> <br><p><span><strong>Governance</strong></span><br><span>• &nbsp; &nbsp;Adherence to all bank’s policy and standards, including eLearning courses for direct reports (where applicable)</span><br><span>• &nbsp; &nbsp;Ensure implementation governance controls are properly executed by the teams</span><br><span>• &nbsp; &nbsp;Assist with the governance of business controls; including identifying opportunities to develop new business controls&nbsp;</span><br><span>• &nbsp; &nbsp;Participate in Cluster/Country Implementation Governance forums to support Cluster Head/Lead and/or Country Head/Lead</span><br><br><span><strong>Regulatory &amp; Business Conduct</strong></span><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Keep abreast with regulatory changes to ensure TB products are compliant with relevant risk management guidelines / policies and procedures (e.g., electronic banking, technology, ESG, etc.)</span><br><span>• &nbsp; &nbsp;Keep abreast with changing regulatory requirements and provide advisory support to clients</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.</span><br><span>• &nbsp; &nbsp;Completion of all mandatory risk and compliance training including e-learning within stated timeframes</span></p><br><br> <br><p><span><strong>Key stakeholders</strong></span><br><span>Internal</span><br><span>• &nbsp; &nbsp;Global &amp; Cluster Implementation Heads, Program Execution Head</span><br><span>• &nbsp; &nbsp;Transaction Banking Sales and Coverage MT and directs</span><br><span>• &nbsp; &nbsp;Transaction Banking MT and directs</span><br><span>• &nbsp; &nbsp;Cluster and Country MT</span><br><span>• &nbsp; &nbsp;COO and directs</span><br><span>• &nbsp; &nbsp;Service MT and directs</span><br><span>• &nbsp; &nbsp;DCS MT and directs</span><br><span>• &nbsp; &nbsp;Technology delivery teams MT and directs (PSS, etc.)</span></p><br><br> <p><span>External</span><br><span>• &nbsp; &nbsp;Treasury Senior Stakeholders</span><br><span>• &nbsp; &nbsp;Client Senior Stakeholders (all segments)</span><br><span>• &nbsp; &nbsp;Third Party Providers</span></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Application Programming Interfaces (APIs)</span><br><span>• &nbsp; &nbsp;Client experience, behaviours and preferences</span><br><span>• &nbsp; &nbsp;Operational Risk</span><br><span>• &nbsp; &nbsp;Change/ Project Management</span><br><span>• &nbsp; &nbsp;System and technology integration</span><br><span>• &nbsp; &nbsp;Communication &amp; Presentation skills</span><br><span>• &nbsp; &nbsp;Stakeholder Management</span><br><span>• &nbsp; &nbsp;Strategic Thinking</span></p><br><br><b>Qualifications</b> <br><p><span>• &nbsp; &nbsp;15+ years of banking and finance industry experience or similar industry</span><br><span>• &nbsp; &nbsp;15+ years’ experience in Client Implementation with strong delivery focus&nbsp;</span><br><span>• &nbsp; &nbsp;Has strong project management disciplines</span><br><span>• &nbsp; &nbsp;Extensive knowledge in API, system and technology integrations, and Transaction Banking products</span><br><span>• &nbsp; &nbsp;Creative problem-solver with a strategic mindset&nbsp;</span><br><span>• &nbsp; &nbsp;Outstanding written and verbal communication skills, including presentation skills</span><br><span>• &nbsp; &nbsp;Able to manage ambiguity in uncertain situations whilst maintaining a strategic mindset</span><br><span>• &nbsp; &nbsp;Effectively manage escalations, including driving resolutions and/or appropriately escalating to senior MT (internal + external)</span><br><span>• &nbsp; &nbsp;Experience in managing a team where team members are in multiple countries</span><br><span>• &nbsp; &nbsp;Proven track record of successfully delivering large, complex, and cross-border deals</span><br><span>• &nbsp; &nbsp;PMP certification is a plus</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>The Convention on the Conservation of Migratory Species of Wild Animals (CMS) is a global intergovernmental treaty aimed at the conservation and sustainable use of migratory species and their habitats. Numerous additional intergovernmental instruments on migratory species conservation have been adopted under the broad umbrella of CMS and are supported by the CMS Secretariat. The CMS Secretariat also serves as the Secretariat for the Agreement on the Conservation of Small Cetaceans of the Baltic, North East Atlantic, Irish and North Seas (ASCOBANS). In addition, two regional agreements adopted under CMS have their own Secretariats, which are co-located with the CMS Secretariat in Bonn: the Agreement on the Conservation of African-Eurasian Migratory Waterbirds (AEWA) and the Agreement on the Conservation of Populations of European Bats (EUROBATS). The United Nations Environment Programme (UNEP) is the designated entity within the United Nations system for addressing environmental issues at the global and regional levels. Its mandate is to coordinate the development of environmental policy consensus by keeping the global environment under review and bringing emerging issues to the attention of Governments and the international community for action. In the present context, UNEP provides administrative services to the CMS, AEWA, ASCOBANS and EUROBATS Secretariats. This position is located at the CMS Office – Abu Dhabi. The Office coordinates the implementation of the Memorandum of Understanding on the Conservation of Migratory Birds of Prey in Africa and Eurasia (Raptors MoU) and the Memorandum of Understanding on the Conservation and Management of Dugongs and their Habitats throughout their Range (Dugong MoU). Under the overall supervision of the CMS Executive Secretary and the direct supervision of the Executive Coordinator of the CMS Office – Abu Dhabi, the Programme Management Officer heads the Raptors MoU Coordinating Unit. The work of the Coordinating Unit focuses on six core areas: (1) MoU processes; (2) support to the Technical Advisory Group; (3) national and regional strategies; (4) the Vultures Multi-species Action Plan; (5) the Saker Falcon Global Action Plan; and (6) cross-cutting issues, including illegal killing, taking and trade, poisoning, and electrocution. The Programme Management Officer will jointly supervise the Associate Programme Management Officer with the Dugong MoU Coordinator. The Associate Programme Management Officer supports the implementation of both the Raptors MoU and the Dugong MoU and contributes to the broader programme of work of the CMS Office – Abu Dhabi. More information on the Raptors MoU is available at: https://www.cms.int/raptors/ The incumbent will be responsible for the following functions:<br> Responsibilities<br>1. Organize, manage and provide services to facilitate the MOU's work programme by: a. Providing the necessary support to implement the MOU's programme of work (POW) including its Action Plan and the various action plans on migratory birds of prey developed under the MOU's framework, including the mobilization of financial and in-kind resources b. Providing secretariat services to the MOU, the Meeting of Signatories (MOS), the MOU's Technical Advisory Group (TAG), as well as the MOU's various task forces, coordinating groups, and working groups c. Regularly planning, organizing and providing support to MOU meetings and workshops, drafting technical and policy-oriented papers, coordinating the preparation of expert interventions, managing meeting arrangements and secretariat services d. Coordinating development and implementation of new international species actions plans and supporting MOU Signatories to elaborate national strategies to address threats to migratory birds of prey. 2. Promote interest in and mobilize financial and in-kind resources for the Raptors MOU and its associated processes and initiatives by: a. Developing and executing a communications strategy b. Developing and executing a resource mobilization strategy c. Developing new and deepening existing partnerships with intergovernmental organisations (IGOs), non-governmental organisations (NGOs) and other entities as appropriate; d. Representing the Raptors MOU in international meetings and conferences e. Representing the Raptors MOU in meetings and conferences within the United Arab Emirates the Coordinating Unit's host country 3. Identify opportunities to capture synergies with other international initiatives and processes by: a. Collaborating proactively with the CMS Secretariat, in particular its Avian Unit, including to capture synergies with respect to Implementation, and to provide contributions to the CMS Conference of the Parties, Standing Committee and Scientific Council as appropriate b. Liaising with Raptors MOU Focal Points, TAG members and key stakeholders and experts from IGOs, NGOs and the raptor research and conservation community c. Liaising with organisations and the research and conservation community in the United Arab Emirates 4. Undertake finance, administrative and supervisory responsibilities to facilitate operations of the Raptors MOU Coordinating Unit and CMS Office -Abu Dhabi by: a. Supervising an Associate Programme Officer and when needed short-term consultant(s) and intern(s) b. Performing general and routine office management practices including effective budget management and stewardship c. Applying UN rules and regulations, including overseeing the development, implementation and monitoring of and reporting on legal agreements in line with UN rules. 5. Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting. 6. Perform other duties as required.<br> Competencies<br>PROFESSIONALISM: Knowledge and understanding of theories, concepts and approaches relevant to avian conservation, including the ability to identify issues, formulate opinions, make conclusions and recommendations. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. PLANNING AND ORGANIZATION: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br> Education<br>Advanced university degree (Master's degree or equivalent) in biology, ecology, zoology or environmental studies and/or a field related to species conservation and management is required. A first level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of seven (7) years of progressively responsible professional work experience in the field of species conservation and management or related area is required. At least three (3) years of work experience in an international setting, such as an intergovernmental or international conservation organization, is required. Experience with avian species conservation issues is required. Experience with raptors conservation issues is desirable. Experience in working on issues related to migratory species of wild animals is desirable. Experience with Multilateral Environmental Agreements (MEAs) conference procedures, practices and administrative rules is desirable. Two (2) years or more of experience in data analytics or related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. French <b>and</b> Arabic are desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>French</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment which will be followed by a competency-based interview.<br> Special Notice<br>Appointment against this project position is for an initial period of one (1) year and may be subject to extension. External candidate selected will be granted a fixed-term appointment limited ("FTA limited") in accordance with section 2.2 (b) of administrative instruction ST/ Al/2013/1 on Administration of fixed-term appointments. Renewal of appointment is contingent upon continued existence of mandate and availability of funding. If this position is discontinued, the incumbent will be separated from service. United Nations Secretariat staff members who meet the definition of "internal candidate" in staff rule 4.10, who are selected for a position subject to FTA limited will be reassigned to the position without a lien to their parent position. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. Individual Contractors and Consultants who have worked within the UN Secretariat in the last six months, are ineligible to apply for or be appointed to any professional and higher temporary or fixed ­term positions, within six months of the end of their current or most recent service. For such positions, at least six months need to have elapsed between the end of a consultancy or individual contract and the time of application and consideration for an appointment as a staff member under the Staff Rules and Regulations of the United Nations. The requirement is not applicable when a person considered for appointment is serving or has previously served as affiliated personnel (for example as a consultant, individual contractor, intern or gratis personnel) with a specialized agency or an Office, Fund or Programme such as UNHCR, UNICEF, UNDP or UNOPS which is separately administered and funded from voluntary contributions. When completing the Candidate Profile form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. When responding to the Job Fit Questionnaire, ensure that the respective period(s) of relevant experience are clearly stipulated. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Contact Us" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>