Manager Jobs in UAE

Role Overview The Global Sales Director is responsible for leading UAS's global sales organization and driving the execution of the company's commercial strategy across all regions. The role serves as the single point of accountability for global sales performance, revenue growth, customer retention, pipeline management, and sales team effectiveness.<br>Working closely with Regional Sales Managers, Business Development Managers, and cross-functional stakeholders, the Global Sales Director ensures consistent execution of commercial objectives, strengthens customer relationships, improves sales productivity, and creates a high-performance sales culture focused on accountability, collaboration, and results.<br>The role combines strategic commercial leadership with hands-on sales management, coaching, forecasting, customer engagement, and operational oversight to ensure sustainable growth and long-term profitability.<br>Key Responsibilities:Commercial Leadership & Revenue Growth Lead the execution of UAS's global commercial strategy and annual sales plan. Assume overall accountability for achieving global revenue, gross profit, customer retention, and business growth objectives. Translate corporate objectives into actionable regional sales plans and measurable performance targets. Identify growth opportunities across existing and emerging markets. Drive market penetration strategies to increase UAS's global market share and competitive positioning. Partner with Executive Management to support long-term business growth initiatives and strategic priorities. Sales Performance Management & Governance Serve as the central point of accountability for global sales performance. Establish, monitor, and continuously improve sales KPIs across all regions. Conduct regular pipeline reviews, forecast reviews, and performance assessments with regional sales leaders. Ensure accuracy and integrity of sales forecasting and revenue projections. Drive CRM discipline, sales process compliance, and data-driven decision making throughout the sales organization. Identify underperformance risks and implement corrective action plans to improve results. Develop sales dashboards and reporting mechanisms that provide visibility of performance against targets. Leadership & Team Development Lead, coach, mentor, and develop Regional Sales Managers and commercial teams globally. Foster a high-performance culture built on accountability, ownership, collaboration, and customer focus. Support succession planning, talent development, and leadership capability building across the sales function. Conduct regular performance reviews and coaching sessions to maximize individual and team effectiveness. Promote consistent sales standards, methodologies, and best practices across all regions. Customer Retention & Strategic Account Leadership Oversee the development and execution of customer retention and account growth strategies. Maintain executive-level relationships with strategic customers, operators, flight departments, aircraft management companies, charter operators, and key industry stakeholders. Personally engage in high-value commercial opportunities, strategic negotiations, and complex customer discussions. Ensure effective management of key global accounts to maximize customer lifetime value and long-term partnerships. Collaborate with Customer Experience and Operations teams to strengthen customer satisfaction and service delivery. Business Development & Market Expansion Identify new business opportunities, emerging customer segments, and revenue streams across the UAS service portfolio. Support the expansion of Trip Support, Fuel Services, Charter Services, Aviation Solutions, and future business initiatives. Evaluate market intelligence, customer trends, and competitor activities to identify growth opportunities and risks. Drive strategic initiatives that increase customer acquisition and improve commercial performance. Commercial Excellence & Cross-Functional Collaboration Partner closely with Operations, Customer Experience, Marketing, Finance, and Product teams to support commercial objectives. Ensure alignment between sales commitments and operational delivery capabilities. Work with Marketing to develop targeted campaigns, customer engagement initiatives, and lead-generation strategies. Continuously improving sales effectiveness, conversion rates, customer acquisition costs, and revenue productivity. Champion a culture of continuous improvement and operational excellence within the commercial function. Industry Representation & Brand Leadership Represent UAS at international aviation conferences, industry forums, customer events, and strategic business meetings. Strengthen UAS's market presence and reputation as a trusted global aviation partner. Develop and maintain relationships with industry associations, regulatory stakeholders, and strategic partners. Act as a visible ambassador for the UAS brand and commercial vision.<br>Required Qualifications:Bachelor’s degree in business administration, Aviation Management, Marketing, Finance, or related discipline. MBA or relevant postgraduate qualification preferred. Minimum 10 years of commercial leadership experience, including leadership of regional or international sales teams. Experience within Business Aviation, Aviation Services, Travel Services, Aviation Support Services, Logistics, or other international service-based industries. Demonstrated success in delivering revenue growth, customer retention, and commercial transformation initiatives. Proven ability to lead geographically dispersed teams across multiple regions. Strong financial acumen and understanding of revenue, profitability, forecasting, and commercial performance metrics. Advanced knowledge of CRM systems, sales analytics, forecasting tools, and performance management frameworks.<br>Key Competencies:Strategic Commercial Leadership: Develops and executes commercial strategies that drive sustainable business growth and competitive advantage. Revenue Accountability: Assumes ownership of commercial performance and consistently delivers against financial objectives. Customer Centricity: Builds trusted customer relationships and create long-term value for clients and the organization. Sales Leadership & Coaching: Develops high-performing teams through coaching, mentoring, and performance management. Commercial Acumen: Makes sound business decisions based on financial, operational, and market intelligence. Influencing & Negotiation: Successfully engages with senior stakeholders, customers, and partners to achieve business objectives. Execution Excellence: Drives disciplined execution, accountability, and operational rigor across the sales organization. Global Perspective: Demonstrates strong understanding of international markets, cultural dynamics, and global business practices.

Director – Security<br>Role Overview:We are seeking an experienced Director – Security to lead and oversee enterprise-wide security operations, governance, risk management, investigations, and crisis response across business operations, assets, communities, and corporate functions. The role will be responsible for developing a proactive security culture, safeguarding organizational assets and reputation, and ensuring effective security controls across all functions.<br>Key Responsibilities:<br>Security Leadership & Governance Develop and implement organization-wide security strategies, policies, and procedures. Establish a strong culture of security awareness and accountability. Advise senior leadership on security risks and mitigation measures. Corporate & Operational Security Oversee security operations across offices, facilities, projects, and communities. Manage security service providers and on-site security teams. Conduct security audits, inspections, and vulnerability assessments. Risk Management & Investigations Support fraud prevention, security investigations, and risk mitigation initiatives. Coordinate with internal stakeholders on security-related incidents and investigations. Implement confidential reporting mechanisms for security concerns and misconduct. Incident & Crisis Management Lead security response during emergencies and critical incidents. Develop and maintain crisis management and business continuity plans. Ensure emergency preparedness protocols are regularly tested and updated. Stakeholder Management Collaborate with internal departments to ensure compliance with security standards. Liaise with government authorities, law enforcement agencies, and external security partners when required.<br>Qualifications & Experience:Bachelor's Degree in Security Management, Risk Management, Criminal Justice, Business Administration, or a related field. Professional certifications in Security, Investigations, Risk Management, or Fraud Prevention are preferred.10–15 years of experience in corporate security, investigations, enterprise risk, or security leadership roles. Experience in Real Estate, Property Development, Hospitality, Large Communities, or diversified business groups is highly preferred. Strong knowledge of security operations, investigations, crisis management, and risk governance. Excellent leadership, stakeholder management, analytical, and decision-making skills. High level of integrity, professionalism, and confidentiality.

Company Description Confidential is a job listing entity whose page is owned and operated by Viral Audience, with all rights reserved. Job postings associated with the Confidential name on certain platforms may be created and tagged by third parties, and are not necessarily affiliated with the page owner. Applicants are encouraged to review each posting carefully and proceed with caution, as the name “Confidential” is widely used. This role is presented to attract qualified candidates while respecting privacy and discretion in the recruitment process. Further details about the hiring organization will typically be shared during later stages of the selection process.<br>Role Overview We are seeking an experienced Supply Chain Director to lead and optimize end-to-end supply chain operations across forecasting, procurement, production planning, inventory management, warehousing, and logistics. Based in Dubai with a hybrid work arrangement, this strategic leadership role will drive operational excellence, cost optimization, service improvement, and business growth. Key Responsibilities<br>Develop and execute supply chain strategies aligned with business objectives. Lead demand planning, production planning, procurement, inventory control, and logistics operations. Drive continuous improvement initiatives to enhance efficiency, service levels, and profitability. Manage supplier relationships, contract negotiations, and vendor performance. Monitor KPIs and leverage data analytics to support decision-making and performance optimization. Collaborate with Operations, Finance, Commercial, and Executive teams on strategic initiatives, product launches, and market expansions. Lead, mentor, and develop high-performing supply chain teams. Implement risk mitigation, business continuity, and compliance programs.<br>Qualifications & Experience Minimum 10–15 years of progressive Supply Chain experience, including senior leadership roles managing end-to-end supply chain functions. Prior GCC experience is mandatory, with a strong understanding of regional supply chain networks, regulations, and business practices. Proven expertise in Supply Chain Management, Production Planning, Procurement, Inventory Management, and Logistics. Strong experience with ERP systems, planning tools, KPI management, and data-driven decision-making. Demonstrated success leading cross-functional teams and managing complex, multi-site operations. Bachelor's degree in Supply Chain, Logistics, Engineering, Business Administration, or a related field. APICS, CSCP, CIPS, MBA, or equivalent certifications are highly preferred. Excellent leadership, stakeholder management, communication, and negotiation skills. Compensation Competitive package in the range of AED 50,000 – AED 60,000 per month, commensurate with experience and qualifications. Additional benefits as per company policy. This opportunity is ideal for a seasoned supply chain professional seeking a strategic leadership position within a dynamic and growth-oriented organization in the GCC region.

Company Description Confidential is a job listing entity whose page is owned and operated by Viral Audience, with all rights reserved. Job postings associated with the Confidential name on certain platforms may be created and tagged by third parties, and are not necessarily affiliated with the page owner. Applicants are encouraged to review each posting carefully and proceed with caution, as the name “Confidential” is widely used. This role is presented to attract qualified candidates while respecting privacy and discretion in the recruitment process. Further details about the hiring organization will typically be shared during later stages of the selection process.<br>Role Overview We are seeking an experienced Supply Chain Director to lead and optimize end-to-end supply chain operations across forecasting, procurement, production planning, inventory management, warehousing, and logistics. Based in Dubai with a hybrid work arrangement, this strategic leadership role will drive operational excellence, cost optimization, service improvement, and business growth. Key Responsibilities<br>Develop and execute supply chain strategies aligned with business objectives. Lead demand planning, production planning, procurement, inventory control, and logistics operations. Drive continuous improvement initiatives to enhance efficiency, service levels, and profitability. Manage supplier relationships, contract negotiations, and vendor performance. Monitor KPIs and leverage data analytics to support decision-making and performance optimization. Collaborate with Operations, Finance, Commercial, and Executive teams on strategic initiatives, product launches, and market expansions. Lead, mentor, and develop high-performing supply chain teams. Implement risk mitigation, business continuity, and compliance programs.<br>Qualifications & Experience Minimum 10–15 years of progressive Supply Chain experience, including senior leadership roles managing end-to-end supply chain functions. Prior GCC experience is mandatory, with a strong understanding of regional supply chain networks, regulations, and business practices. Proven expertise in Supply Chain Management, Production Planning, Procurement, Inventory Management, and Logistics. Strong experience with ERP systems, planning tools, KPI management, and data-driven decision-making. Demonstrated success leading cross-functional teams and managing complex, multi-site operations. Bachelor's degree in Supply Chain, Logistics, Engineering, Business Administration, or a related field. APICS, CSCP, CIPS, MBA, or equivalent certifications are highly preferred. Excellent leadership, stakeholder management, communication, and negotiation skills. Compensation Competitive package in the range of AED 50,000 – AED 60,000 per month, commensurate with experience and qualifications. Additional benefits as per company policy. This opportunity is ideal for a seasoned supply chain professional seeking a strategic leadership position within a dynamic and growth-oriented organization in the GCC region.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Us <br></span><p>Our team consists of 25,000 colleagues, spread across 35 countries. We believe in transformation – embracing agile and new ways of working together, which helps us to truly ‘think client’ and serve millions of our affluent and emerging affluent clients, across the world. Our clients include individuals and small businesses, and we support them with a range of traditional banking services, including investment, credit and wealth planning solutions.</p><br><br> <p>We offer career opportunities for relationship managers, customer service specialists, product and segment management, sales and wealth planning.</p><br><br> <br> <p><strong>If you’re looking to unlock new job growth opportunities, Standard Chartered Bank is the place for you. We are currently seeking an experienced professional to join our team. </strong></p><br><br> <br> <p><strong>About Wealth and Retail Banking</strong></p><br><br> <p>Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs.</p><br><br> <br><b>Key Responsibilities</b> <br><p><strong><u><span>Strategy</span></u></strong></p><br><br> <ul> <li><span>Lead a team to deliver the Bank’s agenda to grow high net worth individual clients by acquiring high value new to bank clients in the Priority Private segment.</span></li> <li><span>Present the Bank’s high net worth offering to prospective clients</span></li> <li><span>Utilise leads sourced via strategic partnerships, alliances, Targeted lists, campaigns, sales camps and product launches</span></li> <li><span>Interact with prospective clients at industry events, sales camps, networking seminars and client referrals</span></li> <li><span>Activate New to Bank clients, set up and educate clients on remote channel usage i.e., Online, Mobile, Contact Centre and ensure smooth hand-over clients to assigned Priority Banking Teams</span></li> </ul> <p><strong><u><span>Business</span></u></strong></p><br><br> <ul> <li><span>Utalise available resources including the Priority Private proposition, product benefits matching client needs, the Bank’s brand, international footprint and affluent wealth hubs, campaigns, and specialist support to onboard affluent clients to the Bank</span></li> <li><span>Ensure early deepening of clients across multiple products to create client stickiness and to become the primary bank for the client’s transactional, savings and investment needs</span></li> <li><span>Execute onboarding activities across the Bank’s local and international network to acquire Affluent clients.</span></li> <li><span>Ensure that onboarded clients match the profile as set out for HNW clients to ensure sustainable growth of the Priority Private portfolio</span></li> <li><span>Ensure new clients have a seamless initial onboarding experience,</span></li> <li><span><span>Maintain the quality of the portfolio in terms of client qualification.</span></span></li> </ul><br><b>Qualifications</b> <br><ul> <li><span>Previous Direct Sales experiences in UAE market.</span></li> <li><span>Minimum Graduate Degree Holder.</span></li> <li><span>Previous experience of Deposits / Liability in UAE market.</span></li> </ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

Job Description – AI Strategy & Governance We are seeking a high-performing Personnel to join our AI Strategy & Governance practice. This role will lead client engagements focused on assessing AI maturity, defining target-state capabilities, and designing scalable AI operating models. The ideal candidate combines strategic thinking, strong stakeholder management, and a deep understanding of AI governance, risk, and enterprise transformation.<br>Key Responsibilities Client Engagement & Delivery Lead end-to-end delivery of AI strategy and governance engagements across industries Conduct AI maturity assessments across dimensions such as data, technology, talent, governance, and processes Define target-state AI maturity models aligned with business strategy and value realization Design and implement enterprise AI operating models (centralized, federated, hybrid) Develop AI roadmaps, including prioritized use cases, capability build-out plans, and investment strategies AI Governance & Risk Establish AI governance frameworks, including policies, standards, and controls Advise clients on responsible AI, model risk management, and regulatory compliance Define processes for AI lifecycle management (development, deployment, monitoring, retraining) Support implementation of AI risk and control frameworks aligned with global standards Stakeholder Management Engage with senior client stakeholders (C-suite, business leaders, IT, risk, compliance) Facilitate workshops to align on AI vision, strategy, and operating model design Translate complex AI concepts into business-relevant insights and recommendations Practice Development Contribute to development of AI strategy & governance offerings, methodologies, and thought leadership Support business development activities, including proposals, client pitches, and solution shaping Mentor and coach junior team members Key Skills Strong understanding of AI maturity models, operating models, and governance frameworks Knowledge of responsible AI principles (fairness, explainability, transparency, accountability) Experience with AI risk management, model governance, and regulatory considerations Ability to bridge business strategy and technical implementation Strong project management and team leadership experience Excellent communication and executive presentation skills Ability to manage multiple stakeholders and complex engagements Proven ability to work in fast-paced, ambiguous environments Qualification Native Arabic speaker; fluent in reading, writing & speaking both Arabic & English Bachelor’s degree in Business, Technology, Data Science, Engineering, or related field MBA or advanced degree preferred.6–10 years of experience in consulting, with a focus on AI/analytics strategy, digital transformation, or technology advisory Proven experience delivering AI strategy, operating model, or governance engagements Familiarity with AI/ML concepts, data ecosystems, and enterprise architecture Experience working in a Big 4 or top-tier consulting firm Exposure to global AI regulations and standards (e.g., EU AI Act, model risk guidelines) Certifications in AI, data, or risk management (e.g., PMP, CISM, or equivalent)

SME – Commercial Banking (Automation Delivery & Governance) | Dubai.<br>About Quality Kiosk Technologies,Quality Kiosk Technologies is a globally recognized leader in Quality Engineering and Digital Transformation, ranked among the world's largest independent QE firms. With 4,000+ professionals across 25+ countries, Quality Kiosk partners with leading Banking, Financial Services, Insurance, Telecom, Retail, Government, and Global Enterprises to deliver world-class quality engineering and testing solutions. We are currently hiring an experienced SME – Commercial Banking (Automation Delivery & Governance) for a strategic banking engagement in Dubai.<br>Role Overview We are seeking an experienced SME – Commercial Banking (Automation Delivery & Governance) with strong expertise in Banking Project Delivery, Automation Governance, Stakeholder Management, and GCC Banking Operations. The ideal candidate should possess deep experience working with GCC/Middle East Banks, managing large-scale testing and automation engagements, governance frameworks, delivery execution, project planning, and client stakeholder management. This position requires a strong blend of Commercial Banking domain knowledge, delivery governance expertise, automation oversight, and client-facing leadership capabilities to successfully drive banking transformation initiatives across the Middle East region.<br>Key Responsibilities Project Governance & Delivery Management Drive end-to-end governance and delivery management for banking automation and testing programs. Ensure adherence to delivery standards, governance frameworks, quality controls, and regulatory requirements. Monitor project progress, risks, dependencies, action items, and delivery milestones. Establish project governance mechanisms and performance reporting structures. Develop project roadmaps, delivery plans, and execution strategies. Ensure successful delivery within agreed timelines, quality benchmarks, and stakeholder expectations. Automation Governance Govern automation testing initiatives and quality engineering programs. Ensure compliance with automation delivery standards and best practices. Review automation progress, coverage, quality metrics, and execution reports. Drive governance reviews and continuous process improvement initiatives. Ensure project artifacts, test evidence, execution reports, and documentation are maintained effectively. JIRA Administration & Reporting Manage JIRA projects, workflows, dashboards, reports, and governance metrics. Track project status, risks, action items, defects, and delivery performance. Ensure test cases, execution evidence, project artifacts, and reports are uploaded and maintained in JIRA. Publish governance dashboards and executive-level reports for stakeholders. Stakeholder & Client Management Act as the primary point of contact for client and delivery stakeholders. Engage with senior business, technology, and program leadership teams. Conduct governance meetings, steering committees, and delivery reviews. Present project status, delivery updates, risks, and mitigation plans. Drive alignment among delivery, quality, business, and leadership teams. Project Planning & Estimation Perform effort estimation based on detailed scope analysis. Create project plans, resource plans, delivery schedules, and roadmaps. Define execution strategies and present proposed approaches to clients. Manage project dependencies and optimize resource utilization.<br>Mandatory GCC Banking Experience (Must Have) Minimum 5+ years of experience working with GCC/Middle East Banks. Hands-on experience with leading regional banks such as GCC/ Middle East Banks banks or similar institutions. Strong understanding of GCC Banking operations, regulatory frameworks, and banking transformation programs. Experience managing automation, testing, or delivery programs for GCC banking clients. Strong knowledge of Commercial Banking, Corporate Banking, Cash Management, Trade Finance, Lending, Treasury, Transaction Banking, and Digital Banking within GCC markets. Experience working with cross-functional stakeholder teams across UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, and Oman. Proven ability to manage onsite and offshore delivery teams in Middle East banking environments. Prior onsite GCC banking project experience will be highly preferred.<br>Required Experience12-15 years of overall IT experience. Strong experience in Project Delivery and Governance. Proven expertise in Automation Testing Governance. Significant experience managing enterprise-scale testing and quality engineering programs. Hands-on experience in JIRA Administration, Reporting, and Dashboard Management. Strong client-facing and stakeholder management experience. Experience managing large delivery teams and complex banking engagements.<br>Preferred Banking Domain Expertise Strong experience in one or more of the following:Commercial Banking Corporate Banking Cash Management Trade Finance Lending Treasury Transaction Banking Digital Banking Payments & Collections Liquidity Management Solutions (LMS)<br>Required Skills Delivery & Governance Project Governance Delivery Management Risk & Issue Management Program Governance Quality Assurance Governance Executive Reporting Resource Planning Capacity Planning Effort Estimation Stakeholder Management<br>Testing & Quality Engineering Test Management Automation Governance Quality Engineering Release Governance Defect Management Test Reporting Quality Metrics & KPI Management Tools JIRA Administration Dashboard Management Agile Tools Reporting Tools Defect Tracking Systems<br>Soft Skills Excellent communication and presentation skills. Strong client relationship and stakeholder management capabilities. Exceptional leadership and coordination abilities. Strong analytical and problem-solving mindset. Ability to influence senior banking and technology stakeholders. High ownership, accountability, and decision-making capability. Strong governance and delivery management skills.<br>Mandatory Screening Criteria✔ 12-15 Years Overall Experience ✔ Minimum 5+ Years GCC Banking Experience (Mandatory) ✔ Commercial / Corporate Banking Domain Experience ✔ Automation Governance & Delivery Management Experience ✔ JIRA Administration & Dashboard Management Experience ✔ Project Planning & Effort Estimation Experience ✔ Client & Executive Stakeholder Management Experience ✔ Banking Transformation Program Experience ✔ Experience Managing Large Testing/Automation Teams ✔ Strong Communication & Presentation Skills ✔ UAE / Middle East Banking Project Exposure Preferred<br>Ideal Candidate Profile A highly accomplished Banking Delivery Leader with strong GCC Banking experience, extensive exposure to Commercial and Corporate Banking, and proven expertise in Automation Governance, Delivery Management, Project Governance, and Stakeholder Engagement. The candidate should have a successful track record of delivering large-scale banking transformation initiatives across GCC banks while ensuring quality, governance, regulatory compliance, and client satisfaction. Location: Dubai, UAE Experience: 12-15 Years Domain: Commercial Banking / Corporate Banking / GCC Banking Function: Automation Delivery, Governance & Stakeholder Management Apply Now???? deepak.pednekar-qkct@qualitykiosk.com ???? Call / Whats App: +91 8850047469

Job Title: HR Officer / Assistant Manager – HRLocation: Jebel Ali Salary: Up to AED 10,000<br>Job Purpose We are seeking a competent and proactive HR professional at Officer to Assistant Manager level to support and manage core HR generalist activities. The role will be responsible for employee relations, HR operations, recruitment coordination, performance management, learning and development, policy implementation, HR reporting, and employee documentation. The ideal candidate will have strong end-to-end HR generalist exposure, excellent English communication skills, sound knowledge of HR processes, and the ability to work independently while maintaining confidentiality and compliance.<br>Qualifications and Experience Bachelor's degree in Human Resources, Business Administration, Management, or a related discipline. Professional HR certification such as CIPD, SHRM, or equivalent will be an advantage. Minimum 4–7 years of HR generalist experience, preferably within a structured corporate, industrial, retail, hospitality, services, or multi-site environment. Experience across employee relations, HR operations, recruitment, onboarding, performance management, employee documentation, and HR reporting. Exposure to UAE labour law and HR compliance requirements will be preferred. Experience using HRIS platforms, Microsoft Excel, and HR reporting tools is required.<br>Key Responsibilities Employee Relations and HR Operations Act as the first point of contact for employee HR-related queries and ensure timely, professional resolution. Handle employee relations matters, including grievances, disciplinary actions, investigations, warnings, and documentation, in accordance with company policies and applicable labour laws. Manage the complete employee lifecycle, including onboarding, HR induction, probation confirmation, contract management, transfers, exits, and maintenance of employee records. Ensure employee files, contracts, and HR documentation are accurate, complete, confidential, and audit-ready. Talent Acquisition and Workforce Planning Support manpower planning and coordinate recruitment activities to meet staffing requirements within agreed timelines. Manage recruitment coordination from sourcing and screening through interview scheduling, offer processing, onboarding, and joining formalities. Build and maintain an active CV database and structured talent pipeline for current and future hiring requirements. Coordinate with recruitment agencies, universities, job portals, and other sourcing partners to strengthen candidate pipelines. Support hiring managers with candidate coordination, interview feedback follow-up, and recruitment status reporting. Performance Management Coordinate the annual and periodic performance appraisal process in line with organisational timelines. Follow up with managers and employees to ensure completion of goal setting, reviews, feedback, and appraisal documentation. Maintain accurate performance-management records, trackers, reports, and dashboards. Support performance-related discussions and documentation where required. Learning and Development Coordinate training and development programmes, including training nominations, approvals, attendance records, vendor coordination, feedback collection, and documentation. Support the identification of learning needs in coordination with department heads and managers. Maintain training records and reports to monitor employee development activities and compliance requirements. HR Policies and Organisational Development Support the development, review, implementation, and communication of HR policies, procedures, SOPs, job descriptions, and organisational structures. Ensure HR policies and processes are consistently applied across the organisation. Assist with organisational-development initiatives, employee engagement activities, and process-improvement projects. Promote a positive, compliant, and employee-focused work environment. HR Administration and Reporting Prepare and maintain HR reports, dashboards, manpower reports, recruitment trackers, turnover data, employee databases, and other HR analytics. Maintain digital and physical filing systems in line with document-control, confidentiality, and audit requirements. Coordinate employee medical insurance processes, including enrolment, additions, deletions, claims support, employee queries, renewals, budgeting, and cost tracking. Issue employment-related documents, including salary certificates, experience letters, employment certificates, and other HR correspondence. Internship and Documentation Management Coordinate internship programmes, including intern onboarding, documentation, attendance monitoring, evaluation, completion formalities, and certificates. Ensure all employee-related documentation is issued accurately, professionally, and within required timelines. Process Improvement and HR Initiatives Identify opportunities to improve HR workflows, documentation, reporting accuracy, employee experience, and operational efficiency. Support HR digitalisation initiatives, including HRIS utilisation, automated trackers, dashboards, and paperless documentation. Undertake additional HR and administrative responsibilities as assigned by management.

We are seeking an experienced and highly organized Executive Manager, Business Development Office to provide strategic, operational, and administrative support Business Development. This role will serve as the central coordination point for business development activities, stakeholder engagement, executive reporting, governance, and special initiatives. The ideal candidate will have experience working with government entities, ministries, embassies, and senior stakeholders, and possess exceptional communication, coordination, and follow-up skills. Key Responsibilities Executive & Business Support Support the Vice President, Business Development in managing priorities, schedules, and departmental activities. Coordinate internal and external meetings, preparing agendas, presentations, and briefing materials. Track actions, commitments, and follow-ups to ensure timely completion. Manage calendars, stakeholder engagements, and travel arrangements. Stakeholder & Government Relations Act as a key liaison between the Business Development function and internal departments. Coordinate interactions with government entities, ministries, embassies, partners, and strategic stakeholders. Support relationship management activities and ensure effective communication and follow-up. Reporting & Documentation Prepare executive reports, dashboards, presentations, and briefing notes. Maintain records of strategic initiatives, partnerships, and stakeholder engagements. Organize departmental documentation, correspondence, and meeting records. Operations & Governance Support departmental planning, governance, and reporting processes. Monitor workflows and ensure compliance with internal policies and procedures. Track budgets, procurement requests, and administrative requirements. Identify and implement process improvements to enhance operational efficiency. Project & Event Coordination Coordinate workshops, events, stakeholder engagements, and executive meetings. Support strategic projects and initiatives led by the Vice President. Monitor project milestones, action items, and deliverables. Qualifications & Experience Bachelor's degree in Business Administration, Management, Marketing, International Relations, or a related field.5+ years of experience in executive support, business operations, administration, or stakeholder coordination roles. Experience working with government entities, ministries, embassies, or international organizations is highly preferred. Strong project coordination, reporting, and organizational skills. Proficiency in Microsoft Office Suite, particularly Power Point, Excel, and Word. Ability to manage multiple priorities in a fast-paced environment. Willingness and ability to travel when required. Languages Fluent English and Arabic (mandatory) French language proficiency is an added advantage Key Competencies Executive Support & Coordination Stakeholder & Government Relations Planning & Organization Reporting & Documentation Communication & Interpersonal Skills Follow-up & Attention to Detail Problem Solving Confidentiality & Professionalism Project Coordination Event Management

Company Description SDV Consulting Engineers offers a comprehensive selection of services in all major engineering disciplines, project management, and project development. We provide FEED, EPCM, PMC, Commissioning, and Advisory Services for the industrial sector, primarily in manufacturing & processing, energy, hydrogen plants, cold stores, and specialty facilities. For more information, visit www.sdvce.com.<br>Role Description Oversee the overall performance of consultancy supervision services across assigned projects. Ensure project completion on time, within budget, and to the highest quality standards. Provide leadership in project planning, scheduling, and execution using tools like MS Project or Primavera. Conduct regular progress meetings with engineers, contractors, and clients, ensuring alignment on project goals. Maintain effective document control and general administrative processes. Manage risk and issue logs, and drive resolution processes. Act as the primary interface with external stakeholders, including end-users, asset owners, contractors, consultants, utility providers, and government authorities. Assist in the evaluation of contractor change requests, claims, and contractual issues. Lead critical discussions and negotiations to resolve project challenges effectively.<br>Qualifications Bachelor’s degree in Civil or Structural Engineering. At least 15 years of experience in project supervision and execution, with a minimum of 10 years in a Resident Engineer or Project Manager role, overseeing at least 2 construction projects in the UAE. Proficiency in project management and scheduling software (MS Project or Primavera). PMP and PQP certifications are advantageous. Strong leadership, critical thinking, and decision-making skills. Excellent written and spoken English communication skills; Arabic fluency is a plus Thorough understanding of Abu Dhabi regulations, authorities’ requirements, and local construction standards is mandatory. Experience with projects related to steel and industrial projects is highly preferred. Candidate currently in UAE is mandatory.

Sales Executive / Sales Manager (Remote) – United Arab Emirates We are expanding our remote team and are currently looking for Sales Executives and Sales Managers to support ongoing business projects across the United Arab Emirates. This role offers flexible working arrangements and is available on both a full-time and part-time basis. If you enjoy communicating with people, building relationships, and working toward goals, this opportunity could be a great fit. Previous sales experience is beneficial but not essential. Full training and continuous support will be provided to help you succeed. Key Responsibilities:Build and maintain positive relationships with clients Respond to customer enquiries in a professional manner Coordinate sales activities and follow up on opportunities Maintain accurate customer records and sales updates Work with internal teams to support business objectives Complete assigned tasks and achieve agreed targets Requirements:Currently residing in the United Arab Emirates Age 21 or above Basic English communication skills Confident using a computer or smartphone Good communication and interpersonal skills Self-motivated, reliable, and willing to learn Able to work independently in a remote environment What We Offer:Fully remote work Flexible full-time and part-time schedules Competitive project-based compensation Comprehensive training and onboarding Supportive team environment Opportunities for career growth and long-term collaboration If you're interested in joining our team, simply reply "Interested" or send us a direct message for more information.

Role Description The Marketing Campaign Manager (Google Ads) at Metal-Rock will plan, execute, and optimize paid advertising campaigns with a focus on Google Ads to drive qualified traffic and conversions. This part-time hybrid role is based in Abu Dhabi, with a mix of on-site collaboration and work-from-home flexibility. Day-to-day responsibilities include setting up and managing campaigns, conducting keyword and audience research, monitoring performance metrics, adjusting bids and budgets, and creating clear performance reports. The role also involves coordinating with internal teams to align campaign messaging with overall marketing and sales goals, testing ad creatives and landing pages, and ensuring campaigns follow platform policies and brand guidelines.<br>Qualifications<br> Strong analytical skills to interpret campaign data, identify trends, and make data-driven optimization decisions. Effective communication skills to collaborate with cross-functional teams and present campaign results in a clear, accessible manner. Marketing expertise, including experience with digital marketing funnels, audience targeting, and Google Ads best practices. Sales-oriented mindset to align campaigns with lead generation and revenue objectives and support sales team initiatives. Project management skills to plan, prioritize, and manage multiple campaigns and deadlines in a hybrid work environment. Hands-on experience with Google Ads and Google Analytics; familiarity with other paid platforms (e.g., Meta Ads, Linked In Ads) is an advantage. Ability to work independently, maintain attention to detail, and adapt quickly to changing priorities and performance insights. Relevant education in marketing, business, or a related field, or equivalent practical experience in performance marketing.

<p><h4>Kinetic has partnered with a leading pharmaceutical company who are hiring a senior brand manager to be based in Dubai.</h4> <p>Please note that you must meet all the criteria set out below for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.</p> <h4>The main responsibilities will include but not be limited to:</h4> <ul> <li>Building the strategy and marketing plan for the product, ensuring those plans are implemented and monitored to reach mid to long-term sales targets.</li> <li>You will be responsible for developing and executing strategic partnerships with key healthcare stakeholders across major accounts.</li> <li>Requires strong business acumen, stakeholder engagement, and the ability to drive access and growth for innovative therapies.</li> <li>Conducting regular market analysis and market research, developing a deep understanding of business dynamics, tracking competitive environment, identifying growth opportunities, and developing strategies to maximize brand potential.</li> <li>Designing tactical plan in line with the brand strategy, executing all marketing activities.</li> <li>Partnering with international markets and global marketing teams to understand global and regional strategies.</li> </ul> <h4>To be successful, you will need to meet the following:</h4> <ul> <li>Bachelor’s degree in pharmacy, business, or related field.</li> <li>Candidate based in the UAE with at least 3-5 years of experience working in pharmaceutical marketing.</li> <li>Dermatology, OTC, or consumer healthcare experience is preferred.</li> <li>GCC or regional experience is a plus.</li> <li>Excellent organizational and problem-solving skills.</li> <li>Innovative and creative, enabling the agility to capitalize on market opportunity.</li> <li>Must be based in the UAE already.</li> </ul></p><p></p>

<p><h4>Kinetic has partnered with a leading pharmaceutical company who are hiring a senior brand manager to be based in Dubai.</h4> <p>Please note that you must meet all the criteria set out below for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.</p> <h4>The main responsibilities will include but not be limited to:</h4> <ul> <li>Building the strategy and marketing plan for the product, ensuring those plans are implemented and monitored to reach mid to long-term sales targets.</li> <li>You will be responsible for developing and executing strategic partnerships with key healthcare stakeholders across major accounts.</li> <li>Requires strong business acumen, stakeholder engagement, and the ability to drive access and growth for innovative therapies.</li> <li>Conducting regular market analysis and market research, developing a deep understanding of business dynamics, tracking competitive environment, identifying growth opportunities, and developing strategies to maximize brand potential.</li> <li>Designing tactical plan in line with the brand strategy, executing all marketing activities.</li> <li>Partnering with international markets and global marketing teams to understand global and regional strategies.</li> </ul> <h4>To be successful, you will need to meet the following:</h4> <ul> <li>Bachelor’s degree in pharmacy, business, or related field.</li> <li>Candidate based in the UAE with at least 3-5 years of experience working in pharmaceutical marketing.</li> <li>Dermatology, OTC, or consumer healthcare experience is preferred.</li> <li>GCC or regional experience is a plus.</li> <li>Excellent organizational and problem-solving skills.</li> <li>Innovative and creative, enabling the agility to capitalize on market opportunity.</li> <li>Must be based in the UAE already.</li> </ul></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra-competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.</p> <p>Four Seasons Dubai at Jumeirah Beach includes five outlet options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates. Dubai is located on the southern shore of the Arabian Gulf and has a subtropical, arid climate.</p> <h4>About the role</h4> <p>The F&B Guest Experience Manager is responsible for enhancing guest satisfaction and ensuring exceptional service standards across all Food & Beverage outlets. This role leads guest engagement initiatives, manages guest feedback and service recovery processes, supports operational excellence, and collaborates with outlet managers to create memorable dining experiences that align with the organization's brand standards and business objectives.</p> <h4>What you will do</h4> <ul> <li>Champion a guest-centric culture throughout all F&B outlets.</li> <li>Monitor and improve guest satisfaction scores, online reviews, and feedback channels.</li> <li>Conduct regular guest interactions to gather insights and identify improvement opportunities.</li> <li>Ensure consistent delivery of exceptional service standards and brand expectations.</li> <li>Develop and implement guest experience programs, promotions, and initiatives.</li> <li>Handle guest complaints, concerns, and special requests professionally and promptly.</li> <li>Conduct routine inspections of restaurants, bars, lounges, room service, and banquet operations.</li> <li>Partner with outlet managers to ensure service procedures are followed consistently.</li> <li>Identify operational gaps impacting guest satisfaction and implement improvements.</li> <li>Coordinate with culinary and service teams to enhance menu presentation and guest engagement.</li> </ul> <h4>What you bring</h4> <ul> <li>Minimum 3–5 years of experience in Food & Beverage operations, guest relations, or hospitality management.</li> <li>Experience in luxury hotels, resorts, stand-alone restaurants.</li> <li>Strong understanding of guest service standards and service recovery techniques.</li> </ul> <h4>What we offer</h4> <ul> <li>Work authorization.</li> <li>Competitive tax-free salary, service charge, tips.</li> <li>End of service gratuity.</li> <li>Complimentary full board living accommodation in a high quality staff housing.</li> <li>Vibrant fitness facilities including gym and swimming pool.</li> <li>Free transportation to and from work.</li> <li>Medical and life insurance.</li> <li>Paid annual leave.</li> <li>Paid home leave tickets.</li> <li>Social and sporting events.</li> <li>Learning & Development programs.</li> <li>Career opportunities and international transfer.</li> <li>And more…</li> </ul> <h4>Schedule & Hours</h4> <p>5 days per week over 48 working hours.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>In the Microsoft Frontier Company Engineering team, you&nbsp;won’t&nbsp;just build software;&nbsp;you’ll&nbsp;deliver real outcomes for some of the world’s most complex organizations.&nbsp;</p><br><br><p>We are a global team of world-class engineers who have been working in a Forward Deployed Engineering (FDE) model for more than a decade, embedding directly within customer teams to solve their toughest challenges, side-by-side, and shipping production-ready solutions in days, not months.&nbsp;</p><br><br><p>As a Principal Account-Aligned FDE, you will be a customer embedded engineer to serve as the primary technical leader aligned to a strategic account, driving business outcomes through hands on execution and multidisciplinary expertise. In this role, you will build and ship production grade solutions, work directly with customers to translate business needs into clear technical approaches, and operate with speed in complex, fast moving environments. This is a senior individual contributor role requiring strong technical depth, credibility with senior stakeholders, industry context, and an entrepreneurial approach to navigating ambiguity and delivering sustained impact over time.&nbsp;</p><br><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.&nbsp;</p><br><br><br><b>Responsibilities</b><br><ul><li><p>Drive customer outcomes&nbsp;by shaping opportunities and translating business needs into clear, actionable technical approaches&nbsp;</p><br></li></ul><br><ul><li><p>Build and deliver production-grade solutions&nbsp;in customer environments, demonstrating strong engineering execution and end-to-end ownership&nbsp;</p><br></li></ul><br><ul><li><p>Accelerate time to value&nbsp;by operating effectively in ambiguity and delivering iterative, high-impact solutions&nbsp;</p><br></li></ul><br><ul><li><p>Engage and influence senior stakeholders&nbsp;to build trust, align priorities, and guide technical and business decision-making&nbsp;</p><br></li></ul><br><ul><li><p>Apply industry and customer context&nbsp;to tailor solutions and move beyond generic approaches&nbsp;</p><br></li></ul><br><ul><li><p>Prepare and transition work to FDE crews&nbsp;with clear scope and strong technical direction, maintaining continuity across the engagement lifecycle&nbsp;</p><br></li></ul><br><ul><li><p>Operate with an entrepreneurial mindset&nbsp;to navigate complex account dynamics, set boundaries, and drive urgency and accountability.&nbsp;</p><br></li></ul><br><br><ul><li><p>Embody our&nbsp;culture&nbsp;and&nbsp;values.&nbsp;</p><br></li></ul><br><br><br><b>Qualifications</b><br><p>Required/Minimum Qualifications&nbsp;</p><br><br><ul><li><p>Bachelor’s Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development&nbsp;</p><br></li></ul><br><ul><li><p>Or equivalent experience&nbsp;</p><br></li></ul><br><ul><li><p>3+ years of experience managing cross-functional and/or cross-team projects.&nbsp;</p><br></li></ul><br><ul><li><p>Experience partnering directly with customers or internal stakeholders to deliver solutions end-to-end.&nbsp;</p><br></li></ul><br><p>Additional or Preferred Qualifications (PQs)&nbsp;</p><br><br><ul><li><p>Bachelor’s Degree AND 10+ years experience in engineering, product/technical program management, data analysis, or product development&nbsp;</p><br></li></ul><br><ul><li><p>OR product development&nbsp;</p><br></li></ul><br><ul><li><p>OR equivalent experience.&nbsp;</p><br></li></ul><br><ul><li><p>8+ years of experience managing cross-functional and/or cross-team projects.&nbsp;</p><br></li></ul><br><ul><li><p>2+ years of experience in customer-facing technical roles (e.g., consulting, solutions engineering, field engineering, or similar).&nbsp;</p><br></li></ul><br><ul><li><p>Experience with AI/ML technologies, cloud architecture, data engineering, and using AI tools and workflows in creating software engineering artifacts.&nbsp;</p><br></li></ul><br><ul><li><p>Enjoy travel and are comfortable with travel up to 25%&nbsp;</p><br></li></ul><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br><span>We are seeking a client-focused <strong>TB (Transaction Banking) Client Service Account Manager</strong> to deliver an exceptional and consistent service experience for Corporate and Institutional Banking (CIB) clients across our network. The role is responsible for implementing client-specific service propositions, leading virtual client service teams, managing service escalations, driving service excellence, and strengthening client relationships through proactive engagement, service reviews, and continuous improvement initiatives. The successful candidate will work closely with Sales, Product, Operations, and Functional Partner teams to enhance client satisfaction, identify service opportunities, and support business growth.</span><br><b>Key Responsibilities</b> <br> <span><strong>Strategy</strong></span> </span><ul> <li><span>Support delivery of the <strong>Corporate and Institutional Banking (CIB)</strong> and <strong>Transaction Banking (TB)</strong> strategy by ensuring client servicing standards are consistently met or exceeded.</span></li> <li><span>Build a strong understanding of business priorities and client expectations to enhance service delivery outcomes.</span></li> </ul> <span><strong>Business</strong></span> <ul> <li><span>Serve as the primary escalation point for critical client service issues, coordinating resolution with internal stakeholders.</span></li> <li><span>Ensure recurring client service issues are escalated and addressed through appropriate governance and client experience forums.</span></li> <li><span>Contribute to strategic initiatives, service transformation projects, and client experience programmes.</span></li> <li><span>Build trusted client relationships throughout the service lifecycle and identify opportunities for cross-selling relevant solutions.</span></li> </ul> <br> <br> <span><strong>Processes</strong></span> <ul> <li><span>Monitor, track, and resolve client service issues through structured service management practices.</span></li> <li><span>Participate in regular service review meetings and ensure agreed actions are completed.</span></li> <li><span>Maintain accurate client service issue logs and drive timely resolution of identified concerns.</span></li> <li><span>Strengthen collaboration across Coverage, Sales, Product, Operations, and Functional Partner teams to improve service outcomes.</span></li> <li><span>Capture and share client service insights, service review outcomes, and remediation actions with relevant stakeholders.</span></li> <li><span>Ensure client complaints are logged and managed in line with the Bank's Complaints Policy.</span></li> <li><span>Leverage available reporting tools and client experience dashboards to identify trends, address root causes, and improve service performance.</span></li> <li><span>Promote best practices, knowledge sharing, continuous improvement, and professional development across the service organisation</span></li> </ul> <br> <br> <span><strong>Risk Management</strong></span> <ul> <li><span>Maintain full compliance with the <strong>Transaction Banking (TB)</strong> operational risk and governance framework.</span></li> <li><span>Promote risk awareness and effective control practices across client service teams.</span></li> <li><span>Ensure adherence to regulatory requirements, internal policies, and procedures while helping prevent operational and regulatory risks.</span></li> </ul> <span><strong>Governance</strong></span> <ul> <li><span>Complete all mandatory learning requirements in accordance with Bank policy.</span></li> <li><span>Support effective governance, oversight, and control arrangements across the business.</span></li> <li><span>Maintain awareness of the regulatory environment and requirements relevant to the role.</span></li> </ul> <span><strong>Regulatory &amp; Business Conduct</strong></span> <ul> <li><span>Demonstrate the highest standards of ethical behaviour and conduct.</span></li> <li><span>Ensure compliance with all applicable laws, regulations, policies, and the Group Code of Conduct.</span></li> <li><span>Proactively identify, escalate, mitigate, and resolve risk, conduct, and compliance matters.</span></li> </ul> <br> <br><p><strong><span>Key stakeholders</span></strong></p><br><br> <ul> <li><span>Team Leader, Cash Client Services</span></li> <li><span>Cluster Lead, Cash Client Service</span></li> <li><span>Regional Lead, Cash Client Service</span></li> <li><span>Cash Service Managers (Onshore and Offshore)</span></li> <li><span>Relationship Managers (RMs) and Global Account Managers (GAMs)</span></li> <li><span>TB Product and Sales Managers</span></li> <li><span>Regional Client Service Managers</span></li> <li><span>Client Managers</span></li> <li><span>Risk Managers</span></li> <li><span>Cash Operations Teams</span></li> <li><span>Technology Managers</span></li> <li><span>Financial Crime Compliance (FCC)</span></li> <li><span>Financial Markets Teams</span></li> <li><span>External Clients</span></li> </ul><br><b>Skills and Experience</b> <br><ul> <li><span>Conduct Management</span></li> <li><span>Risk Management and Internal Controls (<strong>SIF</strong>)</span></li> <li><span>People Management</span></li> <li><span>Business Strategy and Business Model (<strong>SIF</strong>)</span></li> <li><span>Market Knowledge</span></li> <li><span>Product and Process Expertise</span></li> <li><span>Business Partnering and Stakeholder Management</span></li> <li><span>Strong client relationship and service management capabilities</span></li> <li><span>Ability to lead cross-functional collaboration and drive issue resolution</span></li> </ul><br><b>Qualifications</b> <br><ul> <li><span>Bachelor's degree in Banking, Finance, or a related discipline preferred.</span></li> <li><span><strong>Experience</strong> in banking or a similar financial services environment.</span></li> <li><span>Experience in Client Service and Cash Products is advantageous.</span></li> <li><span>Risk and <strong>Anti-Money Laundering (AML)</strong> certification as required by Bank policy.</span></li> <li><span>Strong English and/or relevant local language proficiency.</span></li> </ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description</b></p><br> <p><b>Designation</b>: Manager – Deal Advisory / Transaction Services (Financial Due Diligence) – Energy and Natural Resources</p><br> <p><b><u>Core Technical Skills</u></b></p><br> <p><b>Financial Due Diligence &amp; Transaction Execution</b></p><br> <ul><li>Extensive experience leading buy-side and sell-side financial due diligence engagements across a range of transaction sizes and structures.</li><li>Strong understanding of key deal drivers and transaction risks, with the ability to identify and communicate issues that may impact valuation, pricing, deal structure, financing, or post-deal integration.</li><li>Lead the end-to-end execution of financial due diligence engagements, including planning, scoping, data request management, analysis, reporting, and client presentations.</li><li>Perform and oversee analysis of quality of earnings, normalized EBITDA, net debt, working capital requirements, cash flow generation, and other key financial metrics.</li><li>Evaluate historical financial performance, business trends, earnings sustainability, and underlying operational drivers.</li><li>Review management forecasts, business plans, and financial models, assessing key assumptions, sensitivities, and risks relevant to the transaction.</li><li>Translate complex financial analyses into clear, concise, and commercially relevant insights for private equity, corporate, infrastructure, and sovereign investors.</li><li>Prepare and review high-quality due diligence reports, ensuring findings are focused on matters most relevant to client investment decisions.</li><li>Identify, prioritize, and communicate critical transaction issues and develop practical recommendations to support client decision-making.</li><li>Coordinate with valuation, tax, strategy, operational, ESG, and other specialist teams to deliver integrated transaction advice.</li></ul> <p><b>Energy and Natural Resources Expertise</b></p><br> <ul><li>Demonstrated experience advising on transactions within the energy, natural resources, and infrastructure sectors, including oil &amp; gas, petrochemicals, mining &amp; metals, power &amp; utilities, renewables, energy transition, and related industrial assets.</li><li>Understanding of sector-specific value drivers, operating metrics, commercial structures, regulatory frameworks, and financial reporting considerations.</li><li>Experience assessing project-based businesses, long-term contracts, commodity price exposure, reserve/resource-based assets, regulated businesses, and capital-intensive operating models.</li><li>Ability to evaluate sector-specific risks and opportunities and articulate their impact on earnings, cash flows, valuation, and transaction structure.</li><li>Knowledge of energy transition trends, decarbonization initiatives, renewable energy markets, and emerging infrastructure investment themes is advantageous.</li></ul> <p><b>Project &amp; Client Management</b></p><br> <ul><li>Manage multiple concurrent engagements, ensuring delivery within agreed timelines, budgets, and quality standards.</li><li>Lead engagement teams and allocate resources effectively across workstreams.</li><li>Develop and maintain strong working relationships with clients, target management teams, investors, lenders, and other transaction stakeholders.</li><li>Proactively manage client expectations and ensure a high standard of client service throughout the transaction lifecycle.</li><li>Understand transaction objectives and tailor analyses and deliverables to address key client concerns and investment considerations.</li><li>Facilitate effective coordination across internal and external stakeholders to ensure efficient project execution.</li><li>Escalate key risks, issues, and commercial matters to Directors and Partners in a timely manner.</li><li>Monitor project economics, including scope management, budgets, billing, collections, and profitability.</li><li>Ensure compliance with firm risk management, independence, quality control, and engagement documentation requirements.</li></ul> <p><b>Communication, Stakeholder Management &amp; Presentation Skills</b></p><br> <ul><li>Excellent written and verbal communication skills, with the ability to distill complex financial and operational issues into clear, concise, and commercially relevant messages.</li><li>Lead or co-lead management meetings, diligence sessions, data request discussions, status calls, and report debriefs with clients, targets, investors, lenders, and other transaction stakeholders.</li><li>Present due diligence findings, key risks, and deal considerations confidently to senior management, investment teams, executive stakeholders, and investment committees.</li><li>Facilitate discussions between multiple parties and drive alignment on key transaction matters in a professional and constructive manner.</li><li>Demonstrate strong interviewing and information-gathering skills when interacting with target management teams and functional leaders.</li><li>Effectively communicate project priorities, findings, and expectations to engagement teams, ensuring efficient execution and high-quality deliverables.</li><li>Adapt communication style to different audiences, ranging from operational management to C-suite executives, boards, and investors.</li><li>Prepare and review client-ready reports, presentations, and other transaction deliverables to a consistently high professional standard.</li></ul> <p><b>Leadership &amp; Advisory Skills</b></p><br> <ul><li>Build trusted relationships with clients, management teams, investors, and other transaction stakeholders.</li><li>Demonstrate commercial awareness and an ability to understand transaction rationale, investment objectives, and broader market dynamics.</li><li>Collaborate effectively across service lines to identify opportunities for broader client support and integrated deal solutions.</li><li>Exercise sound judgment and make informed decisions in complex and fast-paced transaction environments.</li><li>Challenge assumptions constructively and provide independent, evidence-based perspectives to clients and internal stakeholders.</li><li>Coach, mentor, and develop junior team members through continuous feedback, technical guidance, and on-the-job training.</li><li>Foster a high-performance team environment that emphasizes quality, accountability, collaboration, and professional development.</li><li>Establish clear performance expectations and support team members in achieving their career development objectives.</li><li>Uphold the highest standards of professional integrity, ethics, independence, and risk management.</li></ul> <p><b>Qualifications &amp; Experience</b></p><br> <ul><li>Bachelor's degree in Accounting, Finance, Economics, Engineering, or a related discipline.</li><li>Professional qualification such as ACA, ACCA, CPA, CA, CFA, or equivalent.</li><li>Significant experience in financial due diligence, transaction services, deal advisory, audit, corporate finance, or a related field.</li><li>Proven experience managing due diligence engagements and leading teams in a professional services environment.</li><li>Demonstrated transaction experience within the energy, natural resources, infrastructure, or related sectors.</li><li>Strong analytical, financial modelling, and financial statement analysis capabilities.</li><li>Experience working with private equity, sovereign wealth funds, infrastructure investors, corporates, lenders, and other transaction participants is advantageous.</li></ul> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><strong><span>Microsoft 365 Adoption Success Manager &amp; Business Analyst</span></strong><br> <br> <span>The Microsoft 365 Adoption Success Manager &amp; Business Analyst is responsible for driving the successful adoption and value realization of Microsoft 365 across the organization. Working closely with business and technology stakeholders, this business-focused role identifies opportunities to improve collaboration, productivity, automation, and user experience through effective use of M365 capabilities. The role is focused on business engagement, process improvement, adoption, and change enablement rather than technical implementation.</span><br> <br> <strong><span><u>Key Responsibilities</u></span></strong></span></span> <ul> <li><span><span><span>Engage with business and technology stakeholders to understand business objectives, challenges, and opportunities.</span></span></span> </li><li><span><span><span>Gather, document, and prioritize business requirements and process improvement initiatives.</span></span></span> </li><li><span><span><span>Analyze and map current-state and future-state business processes to Microsoft 365 capabilities.</span></span></span> </li><li><span><span><span>Identify and develop practical M365 use cases that deliver measurable business outcomes.</span></span></span> </li><li><span><span><span>Facilitate workshops, demonstrations, and proof-of-concept activities to showcase M365 value.</span></span></span> </li><li><span><span><span>Drive adoption of Microsoft 365 services including Copilot, Teams, SharePoint, OneDrive, Viva, Power BI, Entra, Purview, Defender, Intune, and Microsoft Graph.</span></span></span> </li><li><span><span><span>Establish and support an internal champions network to encourage sustainable adoption.</span></span></span> </li><li><span><span><span>Define, measure, and report on value realization metrics, including productivity improvements, automation benefits, and Copilot-assisted outcomes.</span></span></span> </li><li><span><span><span>Provide business-focused recommendations, roadmaps, and executive reporting aligned to organizational goals.</span></span></span> </li></ul> <span><span><u><strong><span>Requirements</span></strong></u></span></span> <ul> <li><span><span><span>4–5+ years of experience in Microsoft 365 adoption, digital workplace, business analysis, or change management roles.</span></span></span> </li><li><span><span><span>Proven ability to translate business requirements into practical digital solutions.</span></span></span> </li><li><span><span><span>Strong stakeholder engagement, facilitation, workshop, and communication skills.</span></span></span> </li><li><span><span><span>Experience documenting business processes, requirements, and adoption strategies.</span></span></span> </li><li><span><span><span>Strong understanding of Microsoft 365 capabilities and their business applications.</span></span></span> </li><li><span><span><span>Ability to operate independently and influence stakeholders at all levels.</span></span></span> </li></ul> <span><span><u><strong><span>Preferred Profile</span></strong></u></span></span> <ul> <li><span><span><span>Business-oriented and outcome-focused rather than deeply technical.</span></span></span> </li><li><span><span><span>Proactive, consultative, and customer-focused mindset.</span></span></span> </li><li><span><span><span>Experience working with organizations in the early stages of Microsoft 365 adoption.</span></span></span> </li><li><span><span><span>Comfortable working in regulated, secure, or sensitive environments.</span></span></span> </li></ul> <span><span><u><strong><span>Deliverables</span></strong></u></span></span> <ul> <li><span><span><span>Business requirements documentation.</span></span></span> </li><li><span><span><span>Current-state and future-state process maps.</span></span></span> </li><li><span><span><span>M365 use case and capability mapping.</span></span></span> </li><li><span><span><span>Adoption roadmap and recommendations.</span></span></span> </li><li><span><span><span>Proof-of-concept outcomes.</span></span></span> </li><li><span><span><span>Value realization metrics and executive reports.</span></span></span> </li><li><span><span><span>Knowledge transfer materials and champion enablement.</span></span></span> </li><li><span><span><span>Final engagement summary and handover documentation.</span></span></span> </li></ul> <br> <span><span>Halian Group: With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers. Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together. At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve. #LI-JJ1</span></span><br> &nbsp; <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary We are seeking a highly organized, proactive, and creative Personal Assistant &amp; Social Media Manager to provide executive support while managing the company's digital presence. The ideal candidate will be responsible for handling administrative tasks, coordinating schedules, managing communications, and creating engaging social media content to strengthen the company's brand and online visibility.</p><br><p>Key Responsibilities</p><br><p><strong>Personal Assistant Duties</strong></p><br><ul><li><p>Manage the executive's calendar, appointments, meetings, and travel arrangements.</p></li><li><p>Screen and respond to emails, phone calls, and other correspondence.</p></li><li><p>Prepare reports, presentations, meeting agendas, and other business documents.</p></li><li><p>Organize and maintain confidential files, records, and documentation.</p></li><li><p>Coordinate with internal departments, clients, and external stakeholders.</p></li><li><p>Assist with event planning, meetings, and business-related activities.</p></li><li><p>Handle administrative tasks and provide day-to-day operational support.</p></li><li><p>Perform any other duties assigned by management.</p></li></ul><br><p><strong>Social Media Management</strong></p><br><ul><li><p>Plan, create, and publish engaging content across social media platforms, including Instagram, Facebook, LinkedIn, TikTok, and other relevant channels.</p></li><li><p>Capture photos and videos during company events, meetings, and promotional activities.</p></li><li><p>Design basic graphics, reels, and short-form videos using content creation tools.</p></li><li><p>Monitor social media accounts by responding to comments, messages, and inquiries professionally.</p></li><li><p>Develop and implement content calendars aligned with marketing objectives.</p></li><li><p>Monitor social media trends and recommend new content ideas to increase engagement.</p></li><li><p>Track and analyze social media performance and prepare monthly performance reports.</p></li><li><p>Coordinate with photographers, designers, and marketing agencies when required.</p></li><li><p>Ensure all content reflects the company's branding and communication guidelines.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Bachelor's degree or Diploma in Business Administration, Marketing, Communications, or a related field.</p></li><li><p>Previous experience as a Personal Assistant, Executive Assistant, Social Media Manager, or in a similar role.</p></li><li><p>Excellent verbal and written communication skills in English.</p></li><li><p>Strong organizational, multitasking, and time-management abilities.</p></li><li><p>Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).</p></li><li><p>Experience with social media platforms and content scheduling tools.</p></li><li><p>Basic knowledge of Canva, Adobe Express, CapCut, or similar content creation applications is an advantage.</p></li><li><p>Strong attention to detail and ability to maintain confidentiality.</p></li><li><p>Ability to work independently and manage multiple priorities in a fast-paced environment.</p></li></ol><br><p>Job Type: Full-time</p><p></p></section>