Microsoft Dynamics Jobs in UAE

<ul><li><p>Install, configure, and maintain computer hardware, software, networks, and related IT equipment across the organisation.</p></li><li><p>Provide proactive first and second-line technical support for all users, diagnosing and resolving IT issues promptly in line with service standards.</p></li><li><p>Monitor and maintain accurate records of IT assets, hardware inventory, and software licences using established asset management systems.</p></li><li><p>Troubleshoot problems with desktops, laptops, printers, and network devices, escalating issues when necessary in accordance with company guidelines.</p></li><li><p>Collaborate with IT colleagues to implement regular system updates, security patches, and antivirus processes to safeguard network integrity and data security.</p></li><li><p>Assist with the onboarding and offboarding of users by setting up accounts, deploying devices, and managing user permissions within company systems.</p></li><li><p>Support meeting rooms, AV systems, and remote conferencing tools to facilitate seamless business communications and operations.</p></li><li><p>Contribute to IT projects, including systems migrations, infrastructure upgrades, and digital transformation initiatives as directed by IT management.</p></li><li><p>Promote a positive IT service culture, maintaining professionalism and empathy in all user interactions, and providing clear instructions when needed.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Essential Skills & Experience – IT Troubleshooting and End User Support</p><ul><li><p>Proven experience in a hands-on IT Technician, IT Support, or Helpdesk role, preferably in a hospitality, office, or multi-department environment.</p></li><li><p>Excellent knowledge of Windows and Mac operating systems, MS Office Suite, and standard business applications.</p></li><li><p>Basic networking skills, including familiarity with TCP/IP, Wi-Fi configuration, and troubleshooting network connectivity issues.</p></li><li><p>Strong organisational skills with meticulous attention to detail and the ability to prioritise and resolve tasks efficiently.</p></li><li><p>Effective communication and interpersonal skills to support colleagues at all technical levels, both in-person and remotely.</p></li><li><p>Commitment to confidentiality, data protection, and compliance with all relevant IT security policies.</p></li><li><p>Ability to adapt to new technologies and willingness to learn as the IT environment evolves.</p></li></ul><p><strong>Desirable Qualifications & Additional Experience – IT Certifications and Continuous Learning</strong></p><ul><li><p>Formal IT qualifications such as CompTIA A+, Microsoft Certified Professional, or equivalent (preferred).</p></li><li><p>Experience supporting hospitality-specific or property management systems.</p></li><li><p>Familiarity with cloud-based platforms (e.g., Office 365, Google Workspace) and remote management tools.</p></li><li><p>Awareness of current technology trends, cybersecurity threats, and best practices in IT service delivery.</p></li></ul><p><strong>Join Our Team – Professional Development and Supportive Culture</strong></p><ul><li><p>Be part of a supportive and collaborative team that values professional growth and ongoing training.</p></li><li><p>Opportunity to make a positive impact by ensuring business continuity and operational efficiency through robust IT support.</p></li><li><p>Inclusive and welcoming workplace where all individuals are respected and valued for their unique contributions.</p></li></ul></li></ul>

<p>Job Title : Program Administrator</p><p>Location : Dubai, UAE</p><br><p>Job Summary:</p><p>The Training Administrator will provide end-to-end administrative support for the Driver Remedial Training Program. The role is responsible for coordinating training logistics, maintaining accurate training records, communicating with drivers, Operations, P&C and ensuring all remedial training activities are administered efficiently and on time.</p><p>Key Responsibilities</p><p>A. Administrative Responsibilities</p><ul><li><p>Create and manage remedial training sessions in LMS.</p></li><li><p>Coordinate training schedules and ensure training rooms are prepared and available.</p></li><li><p>Maintain accurate training records, attendance sheets, and supporting documentation.</p></li><li><p>Generate and distribute training completion reports and other training-related reports.</p></li><li><p>Ensure all training administration is completed accurately and within agreed timelines.</p></li></ul><p>B. Operational Responsibilities</p><ul><li><p>Contact drivers who do not report for scheduled training sessions and follow up to secure attendance.</p></li><li><p>Escalate repeated no-shows and raise absconding reports for drivers who refuse to attend training.</p></li><li><p>Coordinate with Operations regarding driver handover for remedial training and post-training completion.</p></li><li><p>Monitor daily training schedules and ensure smooth administrative support for all sessions.</p></li><li><p>Support trainers with administrative requirements before, during, and after training sessions.</p></li></ul><p>C. Reporting & Documentation</p><ul><li><p>Maintain accurate attendance records and training databases.</p></li><li><p>Prepare daily, weekly, and monthly training reports.</p></li><li><p>Ensure all remedial training records & attendance sheet copies are updated in Learning Management System.</p></li><li><p>Maintain proper documentation in accordance with company procedures.</p></li></ul><p>D. Stakeholder Coordination</p><ul><li><p>Communicate professionally with drivers regarding training schedules and attendance requirements.</p></li><li><p>Liaise with Operations to coordinate driver attendance, handovers, and training completion.</p></li><li><p>Respond promptly to queries from trainers and operational stakeholders regarding remedial training administration.</p></li></ul><p>Qualifications & Experience</p><p>Education</p><ul><li><p>Diploma or Bachelor's Degree in Business Administration or a related discipline preferred.</p></li></ul><p>Experience</p><ul><li><p>2–4 years of experience in an administrative or training coordination role.</p></li><li><p>Experience in administration or Learning Management Systems is an advantage.</p></li><li><p>Experience within transport, logistics, mobility, or service industries is preferred.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong proficiency in Microsoft Excel, Outlook, and other MS Office applications.</p></li><li><p>Experience using Learning Management Systems (LMS) is preferred.</p></li><li><p>Excellent written and verbal communication skills in English.</p></li><li><p>Strong organizational and time management skills.</p></li><li><p>High attention to detail and accuracy.</p></li><li><p>Ability to manage multiple tasks in a fast-paced environment.</p></li><li><p>Professional, proactive, and customer-focused approach.</p></li><li><p>Key Performance Indicators (KPIs)</p></li><li><p>Timely creation of training sessions in LMS.</p></li><li><p>Training attendance and follow-up completion rates.</p></li><li><p>Accuracy of attendance records and training documentation.</p></li><li><p>Timely submission of completion and operational reports.</p></li><li><p>Timely escalation of driver no-shows and absconding cases.</p></li><li><p>Accuracy and timeliness of communication with stakeholders.</p></li></ul>

<ul><li><p>Manage the end-to-end procurement process for property maintenance and operational requirements.</p></li><li><p>Source and procure maintenance materials, spare parts, tools, equipment, consumables, and services.</p></li><li><p>Handle procurement requirements for hotels, villas, residential properties, commercial properties, and other real estate assets.</p></li><li><p>Identify, evaluate, negotiate with, and develop reliable suppliers, contractors, and service providers.</p></li><li><p>Obtain and compare multiple quotations to ensure competitive pricing and value for money.</p></li><li><p>Negotiate pricing, payment terms, warranties, delivery schedules, and service agreements with suppliers.</p></li><li><p>Develop and maintain a strong vendor and supplier network for maintenance and operational requirements.</p></li><li><p>Ensure the timely procurement and delivery of materials and services based on maintenance and operational requirements.</p></li><li><p>Monitor market prices and supplier trends to identify cost-saving opportunities and improved purchasing terms.</p></li><li><p>Evaluate supplier performance based on quality, pricing, reliability, service, and delivery timelines.</p></li><li><p>Coordinate closely with Maintenance, Facilities, Operations, Finance, Stores, and Management teams to understand requirements and ensure timely purchasing.</p></li><li><p>Prepare and manage Purchase Orders (POs), quotations, comparative statements, invoices, delivery schedules, and other procurement documentation.</p></li><li><p>Follow up with suppliers to ensure timely delivery and resolve any supply, quality, or service-related issues.</p></li><li><p>Ensure all procurement activities comply with company policies, approved budgets, authorization procedures, and required quality standards.</p></li><li><p>Maintain accurate procurement records and supplier documentation.</p></li><li><p>Support management in identifying opportunities to improve procurement efficiency and reduce operational costs.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Procurement, Supply Chain Management, Business Administration, or a related field.</p></li><li><p>Minimum 5 years of relevant procurement experience.</p></li><li><p>Strong preference for candidates with experience in Real Estate, Property Management, Hospitality, Hotels, Villas, Facilities Management, or Maintenance.</p></li><li><p>Proven experience in supplier sourcing, vendor management, quotation comparison, and price negotiation.</p></li><li><p>Strong knowledge of local UAE suppliers and market rates for maintenance materials, spare parts, equipment, and services.</p></li><li><p>Good understanding of Purchase Orders, quotations, invoices, comparative statements, and procurement documentation.</p></li><li><p>Strong negotiation, communication, and interpersonal skills.</p></li><li><p>Excellent vendor and supplier relationship management skills.</p></li><li><p>Ability to handle multiple procurement requirements simultaneously and work within tight deadlines.</p></li><li><p>Strong organizational and follow-up skills.</p></li><li><p>Good command of English, both written and spoken.</p></li><li><p>Proficiency in MS Office, particularly Microsoft Excel and procurement/ERP systems.</p></li><li><p>5+ years of hands-on procurement experience in Real Estate, Property Maintenance, Hospitality, Hotels, Villas, or Facilities Management.</p></li><li><p>Experience managing procurement for multiple properties or real estate assets simultaneously.</p></li><li><p>Strong knowledge of suppliers for MEP materials, electrical items, plumbing materials, HVAC spare parts, civil maintenance materials, tools, equipment, and general maintenance requirements.</p></li><li><p>Established relationships with local UAE suppliers and contractors.</p></li><li><p>Experience negotiating competitive rates and achieving cost savings without compromising quality or service.</p></li><li><p>Practical understanding of property maintenance and facilities operations.</p></li></ul>

<ul><li><p>Prepare and maintain product-wise and customer-wise costing for flexible packaging products.</p><ul><li><p>Calculate standard and actual costs covering raw materials, direct labour, manufacturing overheads, utilities, wastage, and other production costs.</p></li><li><p>Prepare costing for products such as printed films, laminated films, pouches, bags, and other flexible packaging products.</p></li><li><p>Analyze material consumption, production yield, wastage, scrap, labour, machine hours, and overhead costs.</p></li><li><p>Conduct actual vs. standard cost variance analysis d identify key reasons for deviations.</p></li><li><p>Support the Sales team in preparing product quotations and pricing based on accurate cost calculations and required margins.</p></li><li><p>Review and update BOMs (Bill of Materials), standard costs, and manufacturing cost structures.</p></li><li><p>Monitor and analyze raw material price fluctuations and their impact on product costs and margins.</p></li><li><p>Coordinate with Procurement to ensure updated raw material prices are incorporated into costing.</p></li><li><p>Work closely with Production and Operations teams to understand manufacturing processes and cost drivers.</p></li><li><p>Prepare monthly costing reports, margin analysis, and management reports.</p></li><li><p>Assist in annual budgeting, forecasting, and cost-control initiatives.</p></li><li><p>Monitor manufacturing overheads and identify opportunities for cost reduction and process improvement.</p></li><li><p>Analyze inventory valuation and production-related costs and coordinate with the Finance team for accurate accounting.</p></li><li><p>Review production orders and ensure costs are correctly captured in the ERP system.</p></li><li><p>Support month-end closing activities related to inventory, production costs, WIP, finished goods, and cost of sales.</p></li><li><p>Develop and maintain costing models and MIS reports using Excel and ERP systems.</p></li><li><p>Provide costing insights to management for pricing, profitability, product mix, and business decisions.</p></li><li><p>Ensure costing procedures comply with company policies and accounting principles.</p></li><li><p>Perform other costing and financial analysis activities as assigned by management.</p></li></ul><p>Required Qualifications</p><ul><li><p>Bachelor's degree in finance, Accounting, Commerce, Cost Accounting, or a related field.</p></li><li><p>CA Inter / CMA / ACCA t accounting and manufacturing costing principles.</p></li><li><p>Advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS, and financial modelling.</p></li><li><p>Experience working with ERP systems and manufacturing modules.</p><br></li></ul><p><strong>Experience</strong></p><br><ul><li><p>6-12 years of relevant experience in costing within a manufacturing environment.</p></li><li><p>Experience inflexible packaging, plastics, printing, FMCG packaging, or a similar manufacturing industry is highly preferred.</p></li><li><p>Strong hands-on experience in product costing, BOM costing, variance analysis, inventory costing, and margin analysis.</p></li><li><p>UAE experience will be an added advantage.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Product & Manufacturing Costing</p></li><li><p>Cost Accounting</p></li><li><p>Standard & Actual Costing</p></li><li><p>Variance Analysis</p></li><li><p>Product Profitability Analysis</p></li><li><p>Budgeting & Forecasting</p></li><li><p>Inventory Valuation</p></li><li><p>Cost Control</p></li><li><p>Pricing & Margin Analysis</p></li><li><p>BOM & Production Costing</p></li><li><p>Advanced MS Excel</p></li><li><p>ERP / Manufacturing Systems</p></li><li><p>Financial Analysis & MIS</p></li><li><p>Strong Analytical & Problem-Solving Skills</p></li><li><p>Attention to Detail.</p></li></ul>

Position Overviewresponsible for the accurate and timely processing of employee payroll, ensuring compliance with UAE and GCC regulations. This role includes managing payroll data, processing salary payments, handling deductions, and maintaining records in accordance with company policies and legal requirements. The Payroll Specialist will collaborate closely with HR and Finance teams to ensure seamless payroll operations, address employee queries, and contribute to the continuous improvement of payroll processes. The ideal candidate should be detail-oriented, with a strong understanding of payroll systems and local labour laws. Roles and Responsibility• Manage the accurate and timely disbursement of salaries, ensuring compliance with UAE and GCC pension regulations.• Execute monthly payroll processes, handling all variables such as advances, deductions, bonuses, overtime, and bank detail updates.• Verify and reflect salary changes, promotions, and other updates in the SAP system promptly and accurately.• Ensure compliance with Wage Protection System (WPS) requirements and prepare files for government submissions.• Reconcile payroll reports monthly, resolving discrepancies and providing summaries for management.• Prepare and submit government-mandated reports and filings, including pension contributions and labor law compliance documents.• Conduct regular audits of SAP and other HR systems to ensure accurate reporting of gross payroll, time and attendance, vacation accruals, and statutory deductions. B101-L02-HRD-WX-00017-AA• Provide employees with payroll-related documentation, such as salary certificates, pay slips, and employment verification letters, within specified timelines.• Calculate End of Service (EOS) benefits for exiting employees and ensure final settlements comply with labor regulations.• Manage leave administration, tracking employee leave balances and ensuring accurate system updates.• Administer employee benefits programs, including educational assistance, housing loans, relocation allowances, and insurance policies.• Collaborate with insurance providers to ensure timely policy renewals, updates, and claims processing.• Maintain effective relationships with external organizations, including auditors, banks, and government authorities, to address payroll-related concerns.• Partner with the HR team to ensure employee records in HR systems are accurate and up to date, reflecting wages, benefits, and other employment terms.• Coordinate with finance teams to manage payroll funding, bank transfers, and financial reconciliations.• Develop and update payroll policies and procedures to improve efficiency and ensure compliance with regulatory changes.• Identify opportunities for automation and collaborate with IT to enhance payroll system functionalities.• Support the Payroll Officer in executing monthly payrolls and provide backup support during high-demand periods or team absences. Desirable qualifications, skills and experience Academic Qualifications:•Bachelor’s degree in business administration, Accounting, Finance or related area. Professional Qualifications:•Knowledge and understanding of UAE Labour Law.•High level of affinity to and experience with Business computing solutions, ideally also with SAP. Experience:•No less than 4 years’ proven experience in a Payroll role•Understanding of payroll deductions, salary expenses, electronic transfer, wages and hour laws as they relate to payroll, bank accounts, time and attendance, and other associated systems Other Skills:•A trusted, numerate and experienced individual.•Ability to work independently and as part of a cross-functional team.•Strong attention to detail and commitment to producing accurate and high-quality work.•Customer oriented, approachable and strong interpersonal skills. B101-L02-HRD-WX-00017-AA•Excellent organization, time management and problem-solving skills.•Excellent MS Office skills in particular Excel (advanced).•Excellent written and verbal communication skills.•Ability to speak and write in English is required.•Ability to speak and write in Arabic is preferred.

The Opportunity<br><br>The Insurance Specialist is responsible for Achieving assigned sales targets based on product mix through meeting bank sales team on daily basis to explore opportunities for insurance sales.<br><br>Success in this role requires excellent communication skills, building rapport with ENBD staff, sales skills and lead management knowledge<br><br>This opportunity will be mainly located in ENBD premises<br><br>Key Responsibilities<br><br> Achieving assigned sales targets based on product mix through meeting bank sales team on daily basis to explore opportunities for insurance sales. Maintaining business pipeline for month in conjunction with RM/WA Responsible for arranging product training, training refresher for sales team on regular basis. Responsible to educate sales team on underwriting guidelines to ensure smooth flow of business. Responsible for arranging training on completion of application/documentation for business sourced to ensure the TAT are maintained. Responsible to keep the sales team updated with the requirements of business submitted to Met Life Responsible for field underwriting of New Applications (completeness of relevant documentation) Provide monthly performance reports of Fund Performance on Met Life platform to sales team. Facilitate provision of policy statements, Fund fact sheets to sales team on timely basis. Ensure that all the sales material (Application/brochures etc) are available to sales team at all times. Attend Joint client meetings with RM/WA. Tracking of contest qualifiers Support to work on untapped clients/data of bank to generate new avenues of business. Focus on RM activation across all segments to increase the business Providing portfolio synopsis for HNI clients (Million dollar +) Assist RM/WA in portfolio review of clients on quarterly basis Drive balanced portfolio mix of protection and savings Drive balanced premium mix of regular and single<br><br>Required Qualifications<br><br> Undergraduate degree required (Bachelor) 2-4 years of experience within retail sales (preferred in insurance, or banking environment) Sales capabilities Solid knowledge of Dubai market Bilingual (Arabic & English) MS Office<br><br>Preferred Qualifications<br><br>Professional insurance qualifications, such as LOMA or Chartered Insurance Institute (CII) certifications, would be considered an advantage AI experience<br><br>About Met Life<br><br>Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, Met Life, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.<br><br>As part of our New Frontier strategy, Met Life is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At Met Life, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.<br><br>Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At Met Life, it’s #All Together Possible. Join us!

<p>Key Responsibilities – IT Technician Support and Maintenance</p><ul><li><p>Install, configure, and maintain computer hardware, software, networks, and related IT equipment across the organisation.</p></li><li><p>Provide proactive first and second-line technical support for all users, diagnosing and resolving IT issues promptly in line with service standards.</p></li><li><p>Monitor and maintain accurate records of IT assets, hardware inventory, and software licences using established asset management systems.</p></li><li><p>Troubleshoot problems with desktops, laptops, printers, and network devices, escalating issues when necessary in accordance with company guidelines.</p></li><li><p>Collaborate with IT colleagues to implement regular system updates, security patches, and antivirus processes to safeguard network integrity and data security.</p></li><li><p>Assist with the onboarding and offboarding of users by setting up accounts, deploying devices, and managing user permissions within company systems.</p></li><li><p>Support meeting rooms, AV systems, and remote conferencing tools to facilitate seamless business communications and operations.</p></li><li><p>Contribute to IT projects, including systems migrations, infrastructure upgrades, and digital transformation initiatives as directed by IT management.</p></li><li><p>Promote a positive IT service culture, maintaining professionalism and empathy in all user interactions, and providing clear instructions when needed.</p></li></ul><p>Essential Skills & Experience – IT Troubleshooting and End User Support</p><ul><li><p>Proven experience in a hands-on IT Technician, IT Support, or Helpdesk role, preferably in a hospitality, office, or multi-department environment.</p></li><li><p>Excellent knowledge of Windows and Mac operating systems, MS Office Suite, and standard business applications.</p></li><li><p>Basic networking skills, including familiarity with TCP/IP, Wi-Fi configuration, and troubleshooting network connectivity issues.</p></li><li><p>Strong organisational skills with meticulous attention to detail and the ability to prioritise and resolve tasks efficiently.</p></li><li><p>Effective communication and interpersonal skills to support colleagues at all technical levels, both in-person and remotely.</p></li><li><p>Commitment to confidentiality, data protection, and compliance with all relevant IT security policies.</p></li><li><p>Ability to adapt to new technologies and willingness to learn as the IT environment evolves.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Desirable Qualifications & Additional Experience – IT Certifications and Continuous Learning</strong></p><ul><li><p>Formal IT qualifications such as CompTIA A+, Microsoft Certified Professional, or equivalent (preferred).</p></li><li><p>Experience supporting hospitality-specific or property management systems.</p></li><li><p>Familiarity with cloud-based platforms (e.g., Office 365, Google Workspace) and remote management tools.</p></li><li><p>Awareness of current technology trends, cybersecurity threats, and best practices in IT service delivery.</p></li></ul><p><strong>Join Our Team – Professional Development and Supportive Culture</strong></p><ul><li><p>Be part of a supportive and collaborative team that values professional growth and ongoing training.</p></li><li><p>Opportunity to make a positive impact by ensuring business continuity and operational efficiency through robust IT support.</p></li><li><p>Inclusive and welcoming workplace where all individuals are respected and valued for their unique contributions.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Roles and Responsibilities</strong></span></span></p><br><ol><li><span><span><strong>Site &amp; Office Facility Management</strong></span></span></li></ol><ul><li><span><span>Coordinate facility operations across both head office and project sites (e.g., site offices, accommodation, warehouses, etc.).</span></span></li><li><span><span>Ensure all facilities are operational, clean, safe, and meet company and legal standards.</span></span></li></ul><ol><li><span><span><strong>Accommodation &amp; Camp Facilities Management</strong></span></span></li></ol><ul><li><span><span>Supervise workers’ accommodation standards (if applicable), including safety, hygiene, utilities, and occupancy records.</span></span></li><li><span><span>Ensure compliance with labor camp regulations set by local authorities (e.g., Municipality, Civil Defense).</span></span></li></ul><ol><li><span><span><strong>Asset &amp; Inventory Control</strong></span></span></li></ol><p><span><span>§</span></span><span><span>Maintain records of facility assets (furniture, tools, IT equipment, safety gear, etc.).</span></span></p><br><ul><li><span><span>Support procurement team in ordering and receiving facility supplies or consumables.</span></span></li></ul><ol><li><span><span><strong>Support Admin and HR Teams</strong></span></span></li></ol><p><span><span>§</span></span><span><span>Assist in office moves, workspace allocation, or seating planning.</span></span></p><br><p><span><span>§</span></span><span><span>Support HR in preparing facilities for new hires or visitors (workspace, access cards, etc.).</span></span></p><br><ol><li><span><span><strong>Documentation &amp; Reporting</strong></span></span></li></ol><p><span><span>§</span></span><span><span>Maintain records of facility operations, inspections, and contractor activities.</span></span></p><br><p><span><span>§</span></span><span><span>Submit periodic reports to Facility Manager / Admin / Project Manager on facility status.</span></span></p><br> <p><span><span><strong>Professional Experience Required</strong></span></span></p><br><ol><li><span><span><strong>Facility Operations Management</strong></span></span></li></ol><ul><li><span><span>Minimum 2–4 years of experience in facility management or coordination.</span></span></li><li><span><span>Hands-on experience in managing day-to-day facility operations including maintenance, cleaning, security, and office services.</span></span></li></ul><ol><li><span><span><strong>Vendor &amp; Contractor Management</strong></span></span></li></ol><ul><li><span><span>Proven experience in dealing with external service providers, maintenance contractors, and suppliers.</span></span></li><li><span><span>Ability to evaluate vendor performance and manage service-level agreements (SLAs).</span></span></li></ul><ol><li><span><span><strong>Workplace Health &amp; Safety (HSE)</strong></span></span></li></ol><p><span><span>Knowledge and implementation of safety protocols, emergency procedures, and compliance with local safety regulations.</span></span></p><br><ol><li><span><span><strong>Space &amp; Asset Management</strong></span></span></li></ol><ul><li><span><span>Experience in managing office space planning, asset inventory, and equipment lifecycle.</span></span></li><li><span><span>Familiarity with move coordination and office relocation logistics is a plus.</span></span></li></ul><ol><li><span><span><strong>Budgeting &amp; Cost Control</strong></span></span></li></ol><p><span><span>Experience supporting facility-related budgeting, expense tracking, and cost optimization efforts.</span></span></p><br><ol><li><span><span><strong>Technical Understanding</strong></span></span></li></ol><p><span><span>Basic understanding of building systems (HVAC, electrical, plumbing) and how to coordinate their maintenance.</span></span></p><br><ol><li><span><span><strong>Customer Service &amp; Communication</strong></span></span></li></ol><p><span><span>Strong interpersonal and communication skills to handle internal stakeholders and respond to facility requests efficiently.</span></span></p><br><ol><li><span><span><strong>Administrative &amp; Reporting Skills</strong></span></span></li></ol><p><span><span>Proficiency in reporting facility performance metrics, preparing documentation, and maintaining accurate reco</span></span></p><br><p><span><span><strong>Technical Skills Required</strong></span></span></p><br><p><span><span>1.</span></span><span><span><strong>MS Office Suite</strong></span></span></p><br><ul><li><span><span>Strong skills in Microsoft Excel, Word, and Outlook.</span></span></li><li><span><span>Ability to prepare reports, spreadsheets, and facility documentation.</span></span></li></ul><ol><li><span><span><strong>Asset &amp; Inventory Management Tools</strong></span></span></li></ol><p><span><span>Experience using software or digital tools for tracking facility assets, consumables, and equipment maintenance history.</span></span></p><br><ol><li><span><span><strong>Helpdesk &amp; Ticketing Systems</strong></span></span></li></ol><p><span><span>Knowledge of platforms used for facility request handling (e.g., ServiceNow, FMClarity, or other internal systems).</span></span></p><br><ol><li><span><span><strong>Email &amp; Calendar Management Tools</strong></span></span></li></ol><p><span><span>Skilled in scheduling maintenance, inspections, and meetings using tools like Outlook or Google Calendar.</span></span></p><br><ol><li><span><span><strong>Health, Safety &amp; Environment (HSE) Systems</strong></span></span></li></ol><p><span><span>Understanding of digital systems for safety audits, checklists, and incident reporting.</span></span></p><br><ol><li><span><span><strong>Basic Technical Knowledge</strong></span></span></li></ol><p><span><span>Familiarity with the operation and troubleshooting of HVAC, electrical, plumbing, fire alarm, and firefighting systems.</span></span></p><br><ol><li><span><span><strong>Mobile &amp; Communication Tools</strong></span></span></li></ol><p><span><span>Proficiency in using mobile apps or handheld devices for inspections, work order updates, or vendor communication.</span></span></p><br> </div>

<strong>Overview<br><br></strong>Responsible for advancing Design Excellence (as defined by the Design Enterprise) in the respective studio. They must ensure and participate in critical design dialog across all project teams within the studio and evaluate the quality of studio work against the strategic plan.<br><br>The Studio Design Leader often leads or participates in multiple projects concurrently. The role focuses on growing leadership skills related to relationship-building, collaboration and interpersonal skills while working on great projects for exceptional clients.<br><br><strong>Responsibilities<br><br></strong><ul><li>Supports all project design leaders and project teams within the studio and evaluates the quality of studio work against the strategic plan, in collaboration with studio and office leadership</li><li>Collaborates in strategic planning and facilitates communication for specific practice with other leaders, such as vetting studio marketing strategy and allocating needed resources</li><li>Ensures project teams develop measures that can be evaluated during all stages of the project for the design enterprise standards of integration, innovation, and impact</li><li>Collaborates on projects assigned to respective studio by focusing on the project process, development of the vision and goals, service/delivery, work environment and project documentation</li><li>Collaborates during the initial marketing stages through completion of construction, including programming client needs, conceptual and schematic design, design development and delivery</li><li>Collaborates with leaders such as Project Manager, Studio Practice Leader and Regional Design Director to lead the team through all phases by guiding, advising and mentoring other designers on project work, developing design direction and leading critiques</li><li>May act as a primary interface with clients for respective studio, building and strengthening connections through a comprehensive understanding of their mission, goals, policies, needs and progress</li><li>Manages client expectations, team communication and consultant coordination for respective studio in collaboration with project team leadership</li><li>May monitor staffing, utilization and growth management across the studio, including recommending adjustments where necessary</li><li>Serves as a technical resource for the studio, assisting in the resolution of complex problems, and helping them grow in their roles</li><li>Reviews concept development and, in collaboration with Studio Practice Leader and Regional Design Director, provides leadership, inspiration and motivation to the design team to create the highest quality design documentation and to achieve client satisfaction</li><li>Partners with Office Director as a liaison between the firm leadership and staff, communicating firm and regional initiatives and priorities</li><li>Emphasizes and incorporates HKS strategic priorities, such as Design Measures into client solutions</li><li>Operates with “ONE Firm” mindset, minimizes the sector and operational variables within the office in collaboration with Regional Design Director</li><li>Integrates HKS services, expertise and innovation in all projects, while actively seeking opportunities to incorporate HKS best practices, sustainable design solutions, subject matter expertise and resources strategically and efficiently for the client, user and community</li><li>Exercises skills of persuasion and negotiation on critical issues<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Accredited professional degree in Architecture, Interior Design, related degree for respective field, or relevant years in education or experience</li><li>Licensure or certification in chosen field preferred</li><li>Typically 15+ years of experience, including experience in a leadership role with demonstrated success in both project work and talent/resource development</li><li>Significant experience in the practice area of the studio</li><li>Sustainable design accreditation preferred</li><li>Familiarity in the capability and benefits of design-related software preferred</li><li>Familiarity in the functionality of Vision</li><li>Experience in MS Office Suite, including Microsoft Project and Microsoft Teams preferred</li><li>Proficiency in logistics management including connecting people and resources to the right place at the right time</li><li>Successful track record in directing and providing leadership for design teams from business development presentations through developing strategy and design concepts</li><li>Successful track record in success building, nurturing and fostering new client relationships</li><li>Excellent presentation skills</li><li>Strong leadership, organization, communication and relationship management skills</li><li>Strong organizational skills and the ability to work on multiple projects at the same time</li><li>Ability to work closely with design leaders to promote an inter-disciplinary design approach and philosophy, and to facilitate its advancement across the firm</li><li>Ability to manage team with diplomatic and collaborative leadership style which puts value on relationships and collaboration, both internal and external</li><li>Ability to communicate in a clear, concise and professional manner both verbally and in writing</li><li>Ability to problem solve and apply innovative solutions</li><li>Ability to collaborate and encourage collaboration in a team environment</li><li>Ability to effectively meet deadlines at expected quality</li><li>Travel will be required<br><br></li></ul>If you currently work for HKS, please submit your application via the Internal Careers Portal.

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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose</strong><br>As a Relationship Manager of the Real Estate Banking Division within the Corporate &amp; Investment Banking Group, you will be responsible for developing, managing and expanding strategic relationships with real estate developers, investment companies, family offices and corporate clients. You will serve as the primary point of contact, gaining a deep understanding of clients' business objectives and delivering tailored banking solutions that support their growth and financing requirements.</p><br><p>The role requires strong financial analysis, credit assessment, and structuring expertise to originate, evaluate, and execute a broad range of corporate banking transactions, including lending, cash management, treasury solutions and investment banking products. You will identify new business opportunities, deepen existing client relationships, and drive sustainable revenue growth while maintaining a strong focus on risk management and portfolio quality.</p><br><p>Working closely with Credit Risk, Product Management, Treasury, Investment Banking, Operations, Compliance, Legal, and other internal stakeholders, you will ensure timely execution of transactions and deliver a seamless client experience. You will monitor market trends, industry developments, and competitive dynamics to provide strategic insights and value-added advisory to clients.</p><br><p>The successful candidate should possess excellent relationship management, negotiation, communication, and stakeholder management skills, with the ability to manage multiple client portfolios and deliver results in a fast-paced environment.</p><br><p><strong>Key Result Areas</strong><br>•&nbsp;&nbsp;&nbsp;&nbsp;Develop and manage a portfolio of corporate and real estate clients.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Originate new business opportunities and grow wallet share with existing clients.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Structure and execute lending and other banking solutions aligned with clients' strategic objectives.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Perform financial analysis, credit assessment, and transaction structuring.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Prepare high-quality credit proposals and business cases.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Ensure compliance with internal credit policies, regulatory requirements, and risk appetite.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with product specialists and internal stakeholders to deliver integrated banking solutions.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Monitor client performance, industry trends, and market developments.<br>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain high levels of client satisfaction through proactive relationship management and exceptional service.</p><br><p><br><strong>Knowledge, Skills and Experience</strong><br>•&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's degree in Finance, Accounting, Economics, Business Administration, Law or a related discipline.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Professional qualifications such as CFA, FRM, CA, CPA, or MBA are an advantage.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Relevant experience in Corporate Banking, Investment Banking, Commercial Banking.</p><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.&nbsp;</span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br><br>Responsibilities:<br><ul><li> Manage and develop relationships with real estate clients, understanding their unique needs and providing personalized financial solutions.</li><li> Advise clients on investment opportunities, financing options, and risk management strategies tailored to the real estate industry.</li><li> Collaborate with internal teams, including credit, operations, and legal, to ensure smooth transaction execution and regulatory compliance.</li><li> Stay updated on market trends and industry developments to provide clients with insightful recommendations.</li><li> Prepare and present comprehensive financial analyses, feasibility studies, and investment proposals to clients, ensuring a clear understanding of their financial goals.</li><li> Negotiate and structure complex real estate transactions, balancing the interests of the bank and its clients.</li><li> Monitor client portfolios, identifying potential risks and growth opportunities, and providing proactive solutions.</li><li> Build and maintain a strong network of industry contacts to drive business development and expand the bank's client base.</li><li> Represent the bank at industry events and conferences, showcasing our expertise and building brand awareness.</li><li> Ensure compliance with internal policies, procedures, and regulatory requirements in all client interactions.</li></ul><br>Qualifications:<br><ul><li> Bachelor's degree in Finance, Business Administration, or a related field is mandatory.</li><li> Minimum of 5 years of experience in banking or financial services, with a focus on relationship management.</li><li> In-depth knowledge of real estate market dynamics, financing structures, and investment strategies.</li><li> Exceptional interpersonal and communication skills, with a proven track record of building strong client relationships.</li><li> Ability to work independently, manage multiple client relationships, and prioritize tasks effectively.</li><li> Proficiency in financial analysis, modeling, and valuation techniques, ensuring accurate decision-making.</li><li> Strong problem-solving skills and a results-driven mindset, with a focus on client satisfaction.</li><li> Excellent organizational skills and attention to detail, ensuring a high level of professionalism.</li><li> Fluency in English is essential, and knowledge of local languages is highly advantageous.</li><li> A proactive and adaptable approach to stay updated with industry trends and client needs.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>We are looking for an entrepreneurial and commercially minded Brand Manager to lead our Premium Fashion portfolio of brands across the region. This role offers the opportunity to shape the growth journey of the following brands: Adolfo Dominguez, Axel Arigato, MC2 Saint Barth and CWF, driving their success across Retail, Wholesale and E-commerce channels.</p> <p>As the Brand Manager, you will be responsible for developing commercial strategies, strengthening partnerships with brand principals, leading seasonal buying activities, and identifying opportunities to expand the brands' regional presence through new stores and digital channels. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys building businesses, and is passionate about premium fashion. You will be responsible to:</p> <ul> <li>Lead the commercial performance and strategic growth of a portfolio of aspirational fashion brands.</li> <li>Develop Retail, Wholesale and E-commerce business opportunities across the region.</li> <li>Evaluate and execute new store opening opportunities alongside regional stakeholders.</li> <li>Manage delegated brand relationships, acting as the key commercial partner between Chalhoub Group and international brand principals.</li> <li>Attend seasonal buying sessions, developing assortments that meet regional customer needs.</li> <li>Monitor business performance, identify growth opportunities and recommend actions to improve profitability.</li> <li>Collaborate closely with Buying, Retail, Finance, Marketing, Supply Chain and external partners to ensure successful execution.</li> <li>Build trusted relationships with internal stakeholders and brand partners to deliver long-term business success.</li> <li>Lead and develop a future Buyer and Retail Manager.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>5+ years' experience in Brand Management, Buying, Merchandising, Wholesale, Retail Management or a similar commercial fashion role.</li> <li>Strong understanding of the fashion retail industry and regional market dynamics.</li> <li>Experience managing premium or luxury fashion brands is highly desirable.</li> <li>Commercial mindset with experience growing brands and delivering business performance.</li> <li>Strong stakeholder management and relationship-building skills.</li> <li>Experience participating in buying, assortment planning or commercial product decisions.</li> <li>Comfortable managing multiple brands and priorities simultaneously.</li> <li>Willingness to travel frequently across the region and internationally.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary <br></span><p>Zurich is one of the world’s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. &nbsp;With around 65,000 employees serving customers in more than 200&nbsp;countries and territories, we aspire to become the best global insurer as measured by our shareholders, customers and employees. We help individuals, small and medium sized companies and global corporations around the world understand and protect themselves from risk by offering a wide range of insurance products, solutions and advisory services.</p><br> <p>Commercial Insurance Middle East is looking for a part time Finance Operations Specialist to join our Finance Operations&nbsp;team who will be able to work 20 hrs per week. Reporting to the Finance Controller, this individual is expected to performs basic finance operations tasks including collection, cash application, accounts payable, general administration and/or general ledger reconciliation ensuring actions are completed to appropriate service levels or defined procedures.</p><br><br><br>Job Accountabilities - Key Accountabilities <br><p>As Finance Operations Specialist, your responsibilities will include:</p><br> <ul> <li>Prepares and posts journal entries as per local and Group requirements.</li> <li>Conducts accounts receivable and account payable activities.</li> <li>Conducts administrative tasks such as customer and vendor services.</li> <li>Performs General ledger reconciliations and reporting.</li> <li>Prepares and extracts data for financial analysis.</li> <li>Accurately organizes and inputs information into software and databases.</li> <li>Performs ICFR controls in compliance with internal control guidelines.</li> <li>Prepares and executes assigned tasks for quarterly and annual filings purposes.</li> <li>Recommends procedural process changes to enhance operating efficiency.</li> </ul><br><br>Job Qualifications <br><p>To be successful in this role, you must have: &nbsp;</p><br> <ul> <li>Undergoing University Studies or in the final year of completing your degree (preferably Finance and/or Insurance related)</li> <li>Ideally completed several Internships throughout&nbsp;University studies</li> <li>Already residing in the UAE and holding a valid UAE residency and Emirates ID</li> <li>Must be able to work 20 hours per week</li> <li>Must be an advance user in Microsoft Office (i.e., MS Excel)</li> <li>Proactive and willing to learn</li> <li>Able to collaborate well with others</li> <li>Organised and&nbsp;Solution oriented<br></li> </ul><br><br>Zurich Values <br>Collaborate Together<br>Make it Happen<br>Motivational fit<br>Learning Agility<br>Problem Solving<br><br><br><br><p><strong>Why Zurich</strong></p><br> <p>At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?</p><br> <p>We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!&nbsp;<br>Join us as we constantly explore new ways to protect our customers and the planet.<br>&nbsp;</p><br> <ul> <li><span>Location(s):&nbsp; ZIC DIFC,&nbsp;AE - Dubai&nbsp;</span></li> <li><span>Remote working: Hybrid</span></li> <li><span>Employmen Type: Part Time (20 Hrs/week) - Fixed Term Contract (12 Mos.)</span></li> <li><span>Recruiter name: CI ME, HR Team</span></li> <li><span>Closing Date: 03 September 2026</span></li> </ul> </div>

<p>Role Summary</p><p>We are seeking an organized, detail-oriented <strong>Restaurant Administrator</strong> to join our team. This role serves as the central administrative backbone for our restaurant operations in the UAE, supporting daily branch coordination, vendor management, HR/PRO documentation, and basic staff handling. The ideal candidate will ensure smooth day-to-day operations and cross-team communication between front-of-house staff, kitchen personnel, and management.</p><br><p>Roles & Responsibilities</p><p>1. Operations & Supply Chain Support</p><ul><li><p><strong>Vendor & Supplier Coordination:</strong> Liaise with local food, beverage, and packaging suppliers to place daily/weekly inventory orders, track deliveries, and manage invoices.</p></li><li><p><strong>Inventory Management:</strong> Monitor stock levels across kitchen ingredients (spices, dry goods, fresh produce) and operational supplies to reduce waste and prevent stockouts.</p></li><li><p><strong>Maintenance & Facilities:</strong> Schedule routine maintenance for kitchen equipment, POS systems, refrigeration units, and dining area upkeep.</p><br></li></ul><p>2. HR & Staff Administration</p><ul><li><p><strong>Team Communication:</strong> Serve as the main bridge between central management and the workforce (chefs, kitchen staff, service staff), ensuring instructions and policy updates are clearly understood in <strong>Hindi</strong>.</p></li><li><p><strong>Attendance & Roster Tracking:</strong> Maintain daily staff attendance, leave requests, shift rosters, and assist HR with monthly payroll input.</p></li><li><p><strong>Staff Onboarding & Welfare:</strong> Assist new staff members with initial onboarding, accommodation coordination, uniform issuance, and basic administrative orientation.</p><br></li></ul><p>3. Compliance & Government Relations (UAE)</p><ul><li><p><strong>License & Permit Tracking:</strong> Track renewal dates for restaurant trade licenses, food safety permits, civil defense clearances, and vehicle registrations.</p></li><li><p><strong>PRO Coordination:</strong> Assist the company’s PRO/HR department with employee visa applications, Emirates ID typing, medical checkups, and occupational health cards.</p></li><li><p><strong>Health & Safety Compliance:</strong> Ensure all branches maintain strict adherence to local UAE Municipality / Food Safety Authority guidelines and keep required inspection records updated.</p><br></li></ul><p>4. Basic Reporting</p><ul><li><p><strong>Documentation & Filing:</strong> Organize and store invoices, receipts, contracts, and municipal correspondence in both digital and physical formats.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p><strong>Language Proficiency:</strong> <strong>Fluent spoken and written Hindi is MANDATORY</strong> (to effectively communicate with kitchen crews, operational staff, and suppliers). Fluent English is required for official reporting and local UAE correspondence.</p></li><li><p><strong>UAE Experience:</strong> Minimum <strong>1–3 years of administrative experience</strong> within the UAE, preferably in the F&B, hospitality, or retail sector.</p></li><li><p><strong>Current Location:</strong> Must be currently residing in the UAE and available to join on short notice.</p></li></ul><p>Technical & Professional Skills</p><ul><li><p><strong>Software Competency:</strong> Proficient in Microsoft Office (specifically MS Excel, Word, and Outlook) and basic inventory or POS software.</p></li><li><p><strong>Regulatory Familiarity:</strong> Basic understanding of UAE labor processes (visas, health cards) and local municipality compliance standards.</p></li><li><p><strong>Organizational Skills:</strong> Strong multitasking abilities with keen attention to detail, capable of handling fast-paced, multi-outlet requests.</p><br></li></ul><p>Key Traits</p><ul><li><p>Excellent interpersonal and conflict-resolution skills.</p></li><li><p>Problem-solving attitude with the ability to handle urgent operational requests.</p></li><li><p>High degree of reliability, integrity, and punctuality.</p></li></ul>

<ul><li><p><strong>Roles & responsibilities</strong></p><p>Role Summary</p><p>We are seeking an organized, detail-oriented <strong>Restaurant Administrator</strong> to join our team. This role serves as the central administrative backbone for our restaurant operations in the UAE, supporting daily branch coordination, vendor management, HR/PRO documentation, and basic staff handling. The ideal candidate will ensure smooth day-to-day operations and cross-team communication between front-of-house staff, kitchen personnel, and management.</p><p><br></p><p>Roles & Responsibilities</p><p>1. Operations & Supply Chain Support</p><ul><li><p><strong>Vendor & Supplier Coordination:</strong> Liaise with local food, beverage, and packaging suppliers to place daily/weekly inventory orders, track deliveries, and manage invoices.</p></li><li><p><strong>Inventory Management:</strong> Monitor stock levels across kitchen ingredients (spices, dry goods, fresh produce) and operational supplies to reduce waste and prevent stockouts.</p></li><li><p><strong>Maintenance & Facilities:</strong> Schedule routine maintenance for kitchen equipment, POS systems, refrigeration units, and dining area upkeep.</p><p><br></p></li></ul><p>2. HR & Staff Administration</p><ul><li><p><strong>Team Communication:</strong> Serve as the main bridge between central management and the workforce (chefs, kitchen staff, service staff), ensuring instructions and policy updates are clearly understood in <strong>Hindi</strong>.</p></li><li><p><strong>Attendance & Roster Tracking:</strong> Maintain daily staff attendance, leave requests, shift rosters, and assist HR with monthly payroll input.</p></li><li><p><strong>Staff Onboarding & Welfare:</strong> Assist new staff members with initial onboarding, accommodation coordination, uniform issuance, and basic administrative orientation.</p><p><br></p></li></ul><p>3. Compliance & Government Relations (UAE)</p><ul><li><p><strong>License & Permit Tracking:</strong> Track renewal dates for restaurant trade licenses, food safety permits, civil defense clearances, and vehicle registrations.</p></li><li><p><strong>PRO Coordination:</strong> Assist the company’s PRO/HR department with employee visa applications, Emirates ID typing, medical checkups, and occupational health cards.</p></li><li><p><strong>Health & Safety Compliance:</strong> Ensure all branches maintain strict adherence to local UAE Municipality / Food Safety Authority guidelines and keep required inspection records updated.</p><p><br></p></li></ul><p>4. Basic Reporting</p><ul><li><p><strong>Documentation & Filing:</strong> Organize and store invoices, receipts, contracts, and municipal correspondence in both digital and physical formats.</p></li></ul><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Language Proficiency:</strong> <strong>Fluent spoken and written Hindi is MANDATORY</strong> (to effectively communicate with kitchen crews, operational staff, and suppliers). Fluent English is required for official reporting and local UAE correspondence.</p><ul><li><p><strong>UAE Experience:</strong> Minimum <strong>1–3 years of administrative experience</strong> within the UAE, preferably in the F&B, hospitality, or retail sector.</p></li><li><p><strong>Current Location:</strong> Must be currently residing in the UAE and available to join on short notice.</p></li></ul><p>Technical & Professional Skills</p><ul><li><p><strong>Software Competency:</strong> Proficient in Microsoft Office (specifically MS Excel, Word, and Outlook) and basic inventory or POS software.</p></li><li><p><strong>Regulatory Familiarity:</strong> Basic understanding of UAE labor processes (visas, health cards) and local municipality compliance standards.</p></li><li><p><strong>Organizational Skills:</strong> Strong multitasking abilities with keen attention to detail, capable of handling fast-paced, multi-outlet requests.</p><br></li></ul><p>Key Traits</p><ul><li><p>Excellent interpersonal and conflict-resolution skills.</p></li><li><p>Problem-solving attitude with the ability to handle urgent operational requests.</p></li><li><p>High degree of reliability, integrity, and punctuality.</p></li><li><p>DRIVING LICENCE WOULD BE A PLUS POINT<br><br></p></li></ul></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p><span>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.</span></p><br><br><p><span>The Senior Data Engineer is a fully-participating member of a cross-functional team working autonomously on technology development and problem resolution in the Enterprise Data &amp; Analytics space. The role involves the design, development, testing, implementation, support and maintenance of technical data and analytic solutions and products that support Emirates Airlines and the Emirates Group businesses.</span></p><br><br><p><span>In this role, you will:</span></p><br><br><ul><li>Lead technical design and build for small to medium sized solutions in a team. Translate functional and non-functional data and analytics requirements into fit for purpose technical design. Ensure solution performance, business edge cases and security related issues are addressed while developing software.</li></ul><ul><li>Debug issues of complexity, resolve blockers and follow design documents with minimal or no supervision.</li><li>Complete data engineering coding tasks on problems of moderate to high scope and complexity. Demonstrate good coding principles. Conduct code review for peers. Ensure solutions adhere to published data privacy and cybersecurity principles.</li><li>Operate with a data-driven mindset. Help translate data and analytics requirements into data solutions based on the approved technical designs. Assist with data analysis activities such as source system analysis, data modelling, data dictionary collection, data profiling and source-to-target mapping to ensure solutions deliver on business needs.</li><li>Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrate good judgment in selecting methods and techniques for obtaining solutions.</li><li>Work with senior and lead data engineers in the technical design process by contributing in the analysis of data application, data integration, large data storage or data pipeline requirements.</li><li>Update data inventories and registries as required to keep metadata and data lineage up-to-date, following agreed Data Governance standards, guidelines and principles.</li><li>Carry out unit testing independently. Troubleshoot issues, and fix defects that are of moderate to high complexity.</li><li>Shadow senior and lead data engineers on design and architecture components, and collaborate with members of the cross-functional team to identify areas of inefficiency and propose solutions.</li><li>Adhere to published coding standards, guidelines and best practices and contribute to Data Engineering Playbooks and other data technology blueprints.</li></ul>Qualification<p><span>To be considered for this role, you must meet the below requirements:</span></p><br><br><ul><li>Degree in a relevant field such as Computer Science, Computational Mathematics, Computer Engineering or Software Engineering.</li><li>Specialization or electives in a Data &amp; Analytics field (e.g. Data Warehousing, Data Science, Business Intelligence) a nice-to-have</li><li>Experience 2+ years Data Engineering (Fewer years experience will be considered for Masters degree holders)</li><li>Minimum 2+ years of development, testing and support experience in the analytic applications such as Data Lake and Data Warehouse (preferably using the Big Data stack and Microsoft Azure cloud infrastructure)</li><li>Experience with batch or real-time data ingestion; experience with coding pipelines that handle massive quantities of data (structured and unstructured), securely and in a timely fashion</li><li>Understanding of data architecture concepts such as data modelling, Big Data storage, Lambda architecture, data vault and dimensional modelling nice-to-have</li><li>Understanding on integration with source systems; able to load operational systems data into a single data platform using data integration tools</li><li>Experience scheduling jobs that can be monitored efficiently and ensure data quality</li><li>Ability to conduct unit testing</li><li>Strong SQL querying skills required</li><li>Airline industry experience a nice-to-have</li></ul><br><ul><li>Knowledge and Skills:<ul><li>Strong ability to conduct data analysis (e.g. source system identification, data dictionary / metadata collection, data profiling, source-to-target mapping) is preferred</li><li>Operates with a You Code It, You Own It mindset (i.e. supports the products they build)</li><li>Demonstrated problem-solver; able to design and document solutions independently</li><li>Team player; able to collaborate with others to remove blockers, solve complex design problems and debug/resolve issues</li><li>Able to deliver solutions (and associated value) interatively</li><li>Is accountable and displays positive attitude</li><li>Self-starter and has passion for exploring and learning new technologies, especially those in the Enterprise Data &amp; Analytics space</li></ul></li><li>Technology Domain Key Technologies/Tools<ul><li>Big Data : Hadoop, Spark, Scala, Hive, H-Base, Sqoop, Oozie, Apache Nifi, Airflow, HDFS, ADLS (Gen 2), Azure Data Factory (ADF), DataBricks, Kafka, Elasticsearch, AVRO / PARQUET file formats</li><li>Data Analysis, Modelling and Reporting :Snowflake, SQL, Data Vault 2.0, MicroStrategy, Power BI</li><li>Cloud Technologies : Microsoft Azure and Cloudera technology stacks</li><li>Integration and Messaging :Streaming (e.g. Spark Streaming), SnapLogic, TIBCO, Kafka,</li><li>CI/CD :GIT Bitbucket, Azure DevOps, Jenkins, JIRA, Confluence</li><li>Automation : Java, Selenium, AppDynamics, HP Load Runner, Jmeter, Python, Automation Anywhere</li></ul></li></ul><p><span>Our services on the ground keep the world in the air. We’re one of the largest air services providers in the world, and you’ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We’re growing fast, and we’re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make.</span></p><br><br>Salary &amp; benefits<p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.</p><br><br><p><span>Discover what it’s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career’s website: www.emirates.com/careers.</span></p><br><br><br> </div>

<strong>Be the one building AI-powered experiences where they matter most.<br><br></strong>At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.<br><br>Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.<br><br><strong>Role Overview:<br><br></strong>Shape how Genesys helps organizations across Saudi Arabia, the Middle East, and Africa apply AI, cloud customer experience technology, and data to improve customer and employee experiences. As Director, Solutions Consulting, you will lead a geographically distributed team across Saudi Arabia, the UAE, and South Africa, owning the regional strategy, capability, and execution that connect customer priorities with differentiated Genesys solutions.<br><br>Partner with Sales Leadership and cross-functional teams across EMEA to influence go-to-market strategy, strengthen technical and business value throughout complex enterprise sales cycles, and accelerate sustainable regional growth. You will help customers translate AI, Genesys Cloud, CCaaS, digital, and customer experience capabilities into practical solutions that address their business priorities and support successful adoption.<br><br>Create an environment where Solution Consultants operate as trusted advisors, combining technical depth, commercial insight, data-driven storytelling, and empathy for customer needs. You will foster an AI-first culture of continuous innovation, enabling the team to experiment, learn, and turn emerging capabilities into meaningful customer and business value.<br><br>Gain significant visibility across regional and EMEA leadership while influencing enterprise initiatives and the evolution of Solutions Consulting across diverse markets. The role offers opportunities to deepen expertise in emerging AI capabilities, expand leadership influence, and shape how Genesys supports complex enterprise transformation across the region.<br><br><strong>Key Responsibilities:<br><br></strong><ul><li>Lead and develop a high-performing, geographically distributed Solutions Consulting team across Saudi Arabia, the UAE, and South Africa, strengthening alignment, accountability, collaboration, and consistent execution across markets</li><li>Own the end-to-end Solutions Consulting strategy for the region, aligning team capabilities, investment priorities, and execution with business objectives, customer needs, and sustainable growth</li><li>Drive an AI-first culture of continuous innovation that increases team agility, encourages informed experimentation, and converts emerging AI and automation capabilities into differentiated customer value</li><li>Partner with Sales and regional leaders to influence go-to-market strategy, strengthen complex enterprise opportunity execution, and improve the technical and business value demonstrated throughout the sales cycle</li><li>Elevate the team's impact as trusted advisors by advancing consultative engagement, solution design, technical expertise, and value-based storytelling that connect Genesys capabilities to customer priorities</li><li>Drive alignment between customer priorities and tailored, data-driven solutions that demonstrate measurable business value and support successful adoption of Genesys Cloud, CCaaS, AI, digital, and customer experience capabilities</li><li>Strengthen strategic relationships with customers, partners, and the broader technology ecosystem, increasing Genesys visibility and credibility through executive engagements, industry events, and conferences</li><li>Influence product and technology direction by translating regional customer needs, market trends, and competitive dynamics into actionable insights for Product Management and Engineering</li><li>Monitor team performance, sales enablement effectiveness, and Solutions Consulting business impact, using data and insights to identify opportunities for improvement and inform regional and EMEA leadership</li><li>Advance team expertise across AI, Genesys Cloud, CCaaS, customer and employee experience, digital capabilities, and emerging technologies to maintain relevance as customer expectations and enterprise technology evolve<br><br></li></ul><strong>Required Qualifications:<br><br></strong><ul><li>10+ years of experience in Solutions Consulting, Technical Sales, Sales Engineering, or related customer-facing technical roles, including significant people leadership experience</li><li>Proven experience leading and developing high-performing, geographically distributed teams across multiple countries or markets</li><li>Demonstrated success partnering with Sales and senior leaders on complex enterprise opportunities, go-to-market priorities, and regional growth initiatives</li><li>Strong background in AI, CCaaS, customer experience, employee experience, digital technologies, and enterprise cloud software</li><li>Proven track record of guiding teams through technology and market change while fostering experimentation, continuous learning, and effective adoption of emerging capabilities</li><li>Exceptional executive communication, consultative engagement, and data-driven storytelling skills, with the ability to translate complex technical concepts into clear customer and business value</li><li>Strong strategic judgment, problem-solving capability, and curiosity, with the ability to operate effectively across complex regional and cross-functional environments</li><li>Demonstrated ability to collaborate across Sales, Customer Success, Product Management, Engineering, and other functions while building alignment around shared customer outcomes</li><li>Strong understanding of enterprise software and AI technologies, including how AI can improve customer outcomes, employee experiences, and ways of working</li><li>Fluency in English and Arabic, with strong written and verbal communication skills in both languages<br><br></li></ul><strong>Preferred Qualifications:<br><br></strong><ul><li>Bachelor's degree in a relevant technical field or equivalent relevant professional experience</li><li>Advanced degree in a relevant field</li><li>Experience supporting enterprise customers and partners across Saudi Arabia, the UAE, South Africa, or the broader Middle East and Africa region</li><li>Experience representing a technology organization in executive customer engagements, partner discussions, industry events, or conferences<br><br></li></ul><strong>Working at Genesys<br><br></strong><ul><li>AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year</li><li>A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work</li><li>Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support</li><li>Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families</li><li>Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys<br><br></li></ul>Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.<br><br><strong>What Happens After You Apply<br><br></strong>After you apply, here's what you can typically expect:<br><br><ul><li>Our Talent Acquisition team reviews your application with the hiring team</li><li>A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
</li><li>Next, you'll meet the hiring manager and other members of the interview team</li><li>We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases</li><li>After interviews are complete, our team will follow up with the final steps<br><br></li></ul>Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.<br><br><strong>Stay Connected<br><br></strong>Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.<br><br>Get notified about relevant opportunities.<br><br><strong>Be the one building what's next - where AI, experience and impact come together.<br><br></strong><strong>Employee Referral<br><br></strong>If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.<br><br><strong>About Genesys:<br><br></strong>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.<br><br><strong>Reasonable Accommodations:<br><br></strong>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.<br><br>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.<br><br>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.<br><br><strong>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.<br><br></strong><em>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</em>

<strong>Be the one building AI-powered experiences where they matter most.<br><br></strong>At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.<br><br>Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.<br><br><strong>Role Overview:<br><br></strong>Shape how Genesys helps organizations across Saudi Arabia, the Middle East, and Africa apply AI, cloud customer experience technology, and data to improve customer and employee experiences. As Director, Solutions Consulting, you will lead a geographically distributed team across Saudi Arabia, the UAE, and South Africa, owning the regional strategy, capability, and execution that connect customer priorities with differentiated Genesys solutions.<br><br>Partner with Sales Leadership and cross-functional teams across EMEA to influence go-to-market strategy, strengthen technical and business value throughout complex enterprise sales cycles, and accelerate sustainable regional growth. You will help customers translate AI, Genesys Cloud, CCaaS, digital, and customer experience capabilities into practical solutions that address their business priorities and support successful adoption.<br><br>Create an environment where Solution Consultants operate as trusted advisors, combining technical depth, commercial insight, data-driven storytelling, and empathy for customer needs. You will foster an AI-first culture of continuous innovation, enabling the team to experiment, learn, and turn emerging capabilities into meaningful customer and business value.<br><br>Gain significant visibility across regional and EMEA leadership while influencing enterprise initiatives and the evolution of Solutions Consulting across diverse markets. The role offers opportunities to deepen expertise in emerging AI capabilities, expand leadership influence, and shape how Genesys supports complex enterprise transformation across the region.<br><br><strong>Key Responsibilities:<br><br></strong><ul><li>Lead and develop a high-performing, geographically distributed Solutions Consulting team across Saudi Arabia, the UAE, and South Africa, strengthening alignment, accountability, collaboration, and consistent execution across markets</li><li>Own the end-to-end Solutions Consulting strategy for the region, aligning team capabilities, investment priorities, and execution with business objectives, customer needs, and sustainable growth</li><li>Drive an AI-first culture of continuous innovation that increases team agility, encourages informed experimentation, and converts emerging AI and automation capabilities into differentiated customer value</li><li>Partner with Sales and regional leaders to influence go-to-market strategy, strengthen complex enterprise opportunity execution, and improve the technical and business value demonstrated throughout the sales cycle</li><li>Elevate the team's impact as trusted advisors by advancing consultative engagement, solution design, technical expertise, and value-based storytelling that connect Genesys capabilities to customer priorities</li><li>Drive alignment between customer priorities and tailored, data-driven solutions that demonstrate measurable business value and support successful adoption of Genesys Cloud, CCaaS, AI, digital, and customer experience capabilities</li><li>Strengthen strategic relationships with customers, partners, and the broader technology ecosystem, increasing Genesys visibility and credibility through executive engagements, industry events, and conferences</li><li>Influence product and technology direction by translating regional customer needs, market trends, and competitive dynamics into actionable insights for Product Management and Engineering</li><li>Monitor team performance, sales enablement effectiveness, and Solutions Consulting business impact, using data and insights to identify opportunities for improvement and inform regional and EMEA leadership</li><li>Advance team expertise across AI, Genesys Cloud, CCaaS, customer and employee experience, digital capabilities, and emerging technologies to maintain relevance as customer expectations and enterprise technology evolve<br><br></li></ul><strong>Required Qualifications:<br><br></strong><ul><li>10+ years of experience in Solutions Consulting, Technical Sales, Sales Engineering, or related customer-facing technical roles, including significant people leadership experience</li><li>Proven experience leading and developing high-performing, geographically distributed teams across multiple countries or markets</li><li>Demonstrated success partnering with Sales and senior leaders on complex enterprise opportunities, go-to-market priorities, and regional growth initiatives</li><li>Strong background in AI, CCaaS, customer experience, employee experience, digital technologies, and enterprise cloud software</li><li>Proven track record of guiding teams through technology and market change while fostering experimentation, continuous learning, and effective adoption of emerging capabilities</li><li>Exceptional executive communication, consultative engagement, and data-driven storytelling skills, with the ability to translate complex technical concepts into clear customer and business value</li><li>Strong strategic judgment, problem-solving capability, and curiosity, with the ability to operate effectively across complex regional and cross-functional environments</li><li>Demonstrated ability to collaborate across Sales, Customer Success, Product Management, Engineering, and other functions while building alignment around shared customer outcomes</li><li>Strong understanding of enterprise software and AI technologies, including how AI can improve customer outcomes, employee experiences, and ways of working</li><li>Fluency in English and Arabic, with strong written and verbal communication skills in both languages<br><br></li></ul><strong>Preferred Qualifications:<br><br></strong><ul><li>Bachelor's degree in a relevant technical field or equivalent relevant professional experience</li><li>Advanced degree in a relevant field</li><li>Experience supporting enterprise customers and partners across Saudi Arabia, the UAE, South Africa, or the broader Middle East and Africa region</li><li>Experience representing a technology organization in executive customer engagements, partner discussions, industry events, or conferences<br><br></li></ul><strong>Working at Genesys<br><br></strong><ul><li>AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year</li><li>A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work</li><li>Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support</li><li>Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families</li><li>Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys<br><br></li></ul>Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.<br><br><strong>What Happens After You Apply<br><br></strong>After you apply, here's what you can typically expect:<br><br><ul><li>Our Talent Acquisition team reviews your application with the hiring team</li><li>A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
</li><li>Next, you'll meet the hiring manager and other members of the interview team</li><li>We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases</li><li>After interviews are complete, our team will follow up with the final steps<br><br></li></ul>Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.<br><br><strong>Stay Connected<br><br></strong>Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.<br><br>Get notified about relevant opportunities.<br><br><strong>Be the one building what's next - where AI, experience and impact come together.<br><br></strong><strong>Employee Referral<br><br></strong>If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.<br><br><strong>About Genesys:<br><br></strong>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.<br><br><strong>Reasonable Accommodations:<br><br></strong>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.<br><br>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.<br><br>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.<br><br><strong>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.<br><br></strong><em>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</em>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB PURPOSE:&nbsp;</strong></p><br><p>Participate as well as lead audits covering the activities and processes of Group Compliance Function across the FAB Group. Thorough understanding of business/ relationship aspects, Compliance control dynamics, Compliance risk management processes and the regulatory environment, both in UAE and other relevant jurisdictions where FAB operates, provide assurance to Management by identifying weaknesses; reporting and escalating significant Audit findings in a timely manner; and agreeing action plans to address the issues raised.</p><br><p>Act as the day-to-day contact with Management in Group Compliance Function influencing change through providing advice. Provide input to EVP / SVP / VP &amp; Head of Audit / VP &amp; Senior Audit Manger on issues that have impact on the FAB Group as a whole. Assist in conducting special investigations, reviews, additional tasks as and when required by EVP / SVP / VP &amp; Head of Audit.</p><br><p><strong>KEY ACCOUNTABILITIES:&nbsp;</strong></p><br><p><strong>Strategic Contribution&nbsp;</strong></p><br><ul><li><span><span>Assisting in the audit of FAB Group Compliance Function’s and related activities in the UAE, across the international network (functional) and across the FAB Group Subsidiaries.&nbsp;</span></span></li><li><span><span>Ensure that Group Compliance related audits are conducted in accordance with the objectives laid down in the Annual Plan and ensure that the work program is completed in an efficient and effective manner on or ahead of schedule. Inform Head of Audit of any potential delays and/or changes to the Annual Plan.</span></span></li></ul><p><strong>People Management&nbsp;</strong></p><br><p>In undertaking audits:</p><br><ul><li><span><span>Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner which is consistent with operating procedures and policy.</span></span></li><li><span><span>Promote the organization’s values and ethics in all activities within the team to support the establishment of a value driven culture within the bank.</span></span></li></ul><p><strong>Budgeting and Financial Performance&nbsp;</strong></p><br><ul><li><span><span>Monitor the financial performance of given areas of activities versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management.</span></span></li></ul><p><strong>Policies, Systems, Processes &amp; Procedures</strong></p><br><ul><li><span><span>Execute to established GIA Policies, Guidance Notes, Procedures and Practice Notes in undertaking all tasks. Provide input to the development of GIA practices as per industry standards and regulatory expectations.</span></span></li><li><span><span>Review all the activities of the Units within Group Compliance portfolio in all the jurisdictions in which they operate to define and maintain the Audit Universe. Coordinate with other teams to ensure efficient and effective coverage</span></span></li><li><span><span>Prepare and maintain a Risk Assessment of each of the Process Streams within the Group Compliance Functions’ and applicable subsidiaries (e.g. international entity) as identified in the Audit Universe. In this respect, work with the businesses to promote periodic self-assessment of risks and controls.&nbsp;</span></span></li></ul><ul><li><span><span>Establish/update and maintain Audit programs in the central audit management tool.&nbsp;</span></span></li></ul><ul><li><span><span>Conduct audits of the Processes within the Group Compliance Function and assess if:</span></span></li></ul><ul><li><span><span>Divisional/Unit Line management have identified and classified the risks in their activities.</span></span></li><li><span><span>Governance, risk management and control procedures are adequate, effective and efficient to reduce risks of errors, omissions and loss to acceptable levels at an acceptable cost.</span></span></li><li><span><span>Improvements/enhancements to the governance, risk management and internal control structure are required.</span></span></li><li><span><span>Data and transaction processing meet the required standards of reliability, integrity and availability.</span></span></li><li><span><span>The Division’s/Unit’s assets are being safeguarded.&nbsp;</span></span></li><li><span><span>The use of resources is efficient and effective.&nbsp;</span></span></li><li><span><span>Draft audit worksheets/ audit report submitted by auditors are properly reviewed and finalized.</span></span></li><li><span><span>Audit Worksheets/Audit report is discussed and finalized with GIA management/client within 3 weeks of completion of fieldwork. Negotiate with Unit management to agree a documented Management Action Plan to resolve the issues raised.</span></span></li></ul><p><strong>Continuous Improvement</strong></p><br><ul><li><span><span>Lead the identification of change through continuous improvement of processes and practices considering global standards and changes in the business environment which demand proactive action plans.</span></span></li></ul><p><strong>Relationship Management</strong></p><br><ul><li><span><span>Develop and maintain effective business relationships with all relevant external/internal entities and stakeholders with the highest standards of business ethics, whilst promptly attending to all critical issues in-order to ensure the services required by the organization are delivered in the most effective manner. </span></span></li><li><span><span>Act as the Audit Business Partner for Line Managers within Group Compliance Function teams and actively manage the relationship through regular meetings with Line Managers to promote this concept and identify emerging risks. Such meetings should also be used to discuss any material gaps between audit assessment or risks and controls and the businesses’ self-assessment.</span></span></li><li><span><span>Ongoing consultancy/advice is provided to Unit management from a governance, risk management and control perspective for improvements in their processes to ensure effective and efficient controls, on the basis of market best practices.</span></span></li><li><span><span>On an ongoing basis, ensure pending audit issues are followed up with Unit management and that all corrective actions are fully and properly implemented.&nbsp;</span></span></li><li><span><span>Conduct any investigations/special reviews assigned by Head of Audit/GCAO. </span></span></li></ul><p><strong>Reporting</strong></p><br><p>Ensure that all functional reports are prepared timely and accurately and meet Group requirements, policies and quality standards.</p><br><p><strong>Job Context&nbsp;</strong></p><br><p><strong>Specific Accountability&nbsp;</strong></p><br><ul><li><span><span>Maintain up to date knowledge and understanding of financial crime compliance and regulatory compliance control processes and CBUAE regulatory reporting developments; drive necessary changes in Audit plan/working programs.</span></span></li><li><span><span>Safeguard against potential loss and contributing to the Units/Departments systems and procedures, by reporting whether Compliance governance &amp; controls of FAB standards are effectively carried out and are efficient in the units/departments audited.</span></span></li><li><span><span>Review the Group Compliance functions of the bank end to end and identifying areas of correction / improvement.</span></span></li><li><span><span>Examine and comment on the process for the early recognition of problems (if any) and their remedial management to minimize the loss.</span></span></li><li><span><span>Contribute towards the enhancement of relationship between GIA and stakeholders.&nbsp;</span></span></li></ul><p><strong>QUALIFICATIONS &amp; EXPERIENCE:&nbsp;</strong></p><br><p><strong>Minimum Qualification</strong></p><br><ul><li><span><span>Bachelor’s degree.</span></span></li><li><span><span>Relevant post-graduate qualification and/or relevant professional qualification and/ or certification desirable (such as CAMS)</span></span></li></ul><p><strong>Minimum Experience</strong></p><br><ul><li><span><span>Minimum 5 years’ relevant experience with an International Bank or Big 4. Internal Audit experience strongly preferred (but not mandatory).&nbsp;</span></span></li><li><span><span> Working knowledge of Compliance Functions’ activities and processes and associated risks.</span></span></li><li><span><span>Working knowledge of bank and audit policies and procedures, as well as Central Bank regulations, if relevant Self-directed, able to manage multiple tasks and ability to work under pressure.</span></span></li><li><span><span>Good analytical skills.</span></span></li></ul><p>Good verbal and written communication skills.</p><br><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>

<p><strong>Job Description:</strong></p><p><br></p><p>-Monitor markets and existing Refined Products positions to capitalize on market trends and proactively bring new ideas and strategies to AGT by working closely with both internal external stakeholders to initiate efficient and cost-effective hedge solutions and support new asset generation and projects.</p><p>-Trade physical and derivative contracts relevant to AGT activities to mitigate AGT’s exposure and to hedge against risk within the limit of the agreed policies</p><p>-Provide analytical support to management in all risk management decisions and liaise with all hedging liquidity providers such as banks, funds, publications, platforms, exchanges, etc. who can provide liquidity and execute hedging positions on the forward curve to effectively measure and control any risk in the operation and ensure integrity and consistency.</p><p>-Analyze trends, market profile and competition changes to ensure the trading is ending with up to date knowledge of the market.</p><p>-Prepare scenario plans/proposals supported by sufficiently detailed financials and commentary so to ensure Trade targets are reached for the year.</p><p>-Understand risk assessment methods and measures and determine the relevance and consistency of the assumptions used to support analysis, considering the Company’s risk.</p><p>-Review existing trades and recommendation of relative value opportunities for both existing and new programs.</p><p>-Provide market and commercial input to Commodity Marketing’s view on Refined Products in the dynamic market.</p><p><br></p><p><strong>Skills &amp; Knowledge:</strong></p><p><br></p><p>-Well informed of the world product demand and supply, market dynamics, and arbitrage opportunities</p><p>-Well connected with end-users worldwide</p><p>-Industry knowledge -supply/demand fundamentals of physical market, product grades and quality specifications, refining systems, transportation and pipeline infrastructure and products carried, competitors, marine operations, third-party system parameters, standard terms and conditions of contracts, displays knowledge of the global energy business, refinery economics/drivers, understands the value of variations in specification, timing, and volume</p><p>-Commodities Trading knowledge - market direction/call, trading strategies, trading fundamentals, global markets, arbitrage, market climate, keeps up to date with international events and geo-political climate</p><p>-Financial trading knowledge - risk analysis techniques, hedging/speculative/ price forecasting instruments, such as, derivatives, futures, options, OTC, and various credit instruments, economic evaluation and analysis, understands concepts such as NPV, value creation, and option value.</p><p><br></p><p><strong>Education:</strong></p><p>Bachelor degree, Science, Engineering or Economics preferred</p><p><br></p>