Model Jobs in UAE
6879 Jobs Found
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Leading Kitchen Operations for Property<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><strong><span>Position</span></strong><span>: <strong>AVP, Head of Service, Operations & Transformation (Gulf / GCC)</strong></span></p><br><br><p><span><strong>Job Location: Dubai, United Arab Emirates (UAE hub supporting Qatar, Oman, Bahrain & Kuwait)</strong></span></p><br><br><br><p><span><strong><u>The Role</u></strong>: The Head of Service & Operations is responsible for end-to-end operational delivery across employee benefits and protection solutions, including implementation and onboarding, policy administration, billing, claims, collections and customer service. Products are expected to include, as applicable by market, Group Life, Medical, Dental, Personal Accident, Critical Illness and Group Savings/Benefits, including End-of-Service and gratuity-related solutions. Based in the UAE as the primary operations hub, the role will oversee and support Qatar, Oman, Bahrain and Kuwait, ensuring consistent service delivery, effective controls and scalable processes across markets. The incumbent will enhance the customer experience, drive efficiency, leverage technology, build strong partner relationships and ensure product compliance with applicable UAE and local market regulations, as well as internal governance requirements. Working with other department heads, the incumbent will ensure the working environment, processes, guidelines and values are aligned with One MetLife and the Global Operations strategy. This role is a critical business partner in achieving financial goals, improving operating performance and maintaining a controlled environment that mitigates operational risk across policy issuance, servicing and claims processes.</span></p><br><br><br><p><span><strong><u>Key Responsibilities:</u></strong></span></p><br><br><ul><li>Design and implement an operations strategy that supports commercial commitments, financial objectives, regulatory compliance and scalable service delivery across the organisation.</li></ul><br><ul><li>Execute on operational and customer service strategy to drive an improved end-to-end customer experience, drive operational efficiency and make it easier for customers to do business with us.</li><li>Manage issuance, claims, services, and collections processes with the objective of meeting agreed service levels, quality standards, and regulatory requirements.</li><li>Establish operations guidelines to ensure the effective functioning of the provider/medical network and the appropriate parameters for claims adjudication, pricing tables, and associated cost controls.</li></ul><ul><li><span>Define and manage recovery payments and collections strategy across business lines to protect earnings and improve cash-flow discipline.</span></li><li><span>Oversee the timely and accurate consolidation of operational financial information, particularly collections and claims data, to support reporting to authorities, home office requirements, regulatory compliance and effective decision making.</span></li></ul><br><ul><li>Supervise compliance with internal policies and applicable regulatory requirements across the UAE and the supported markets (Qatar, Oman, Bahrain and Kuwait) to mitigate regulatory and conduct risks, including (as applicable) anti-money laundering (AML), counter-terrorist financing (CTF), sanctions screening, FATCA/CRS, and other local requirements. Define and manage preventive and corrective action plans associated with internal and external audits to ensure adherence to regional and global operational policies and local regulatory expectations.</li></ul><ul><li><span>Lead continuous improvement and service process re-engineering to improve operational effectiveness, customer outcomes, control standards and business-line profitability.</span></li></ul><br><ul><li><span>Responsible for strategic technological improvements/implementation to streamline processes from the UAE hub and standardize service delivery across Qatar, Oman, Bahrain and Kuwait.</span></li></ul><ul><li><span>Lead the Digital Transformation and PMO agenda for the Gulf/GCC operations function, including prioritisation and governance of transformation initiatives, delivery tracking, benefits realisation, process automation, change management, and alignment with regional and global technology roadmaps.</span></li></ul><br><ul><li>Create an effective and efficient work environment across all locations that will engage and enable associates to improve the customer experience.</li></ul><ul><li>Attract, retain and motivate high-performing talent across the operations function.</li><li>Set goals, monitor performance and evaluate results to ensure departmental and organisational objectives are met and aligned with business priorities.</li><li>Develop differentiated operational capabilities and services by leveraging technology, people and shared best practices.</li><li>Embed a Lean mindset across operations to reduce risk, remove waste and strengthen continuous improvement.</li><li>Support the agency strategy by shaping the operating model, resourcing requirements and operational processes needed to serve this channel effectively.</li><li>Ability to travel across the GCC as required (estimated 10–20%).</li></ul><br><br><p><span><strong><u>Key Relationships:</u></strong></span></p><br><br><ul><li><strong>Reports to:</strong> Regional Head of Operations</li></ul><br><ul><li><strong>Direct reports/team</strong>: 7 direct reports: Claims Lead; Billing & Reconciliation Lead; Underwriting/Policy Administration Lead; Customer Service Manager; Group Savings/Benefits (End-of-Service) Operations Manager; Dental/Provider Network Lead; Digital Transformation and PMO Lead.</li><li><strong>Key Stakeholders</strong>: UAE business heads and Functional VP’s/Directors; country leads/points of contact in Qatar, Oman, Bahrain and Kuwait; local regulators and external advisors; clients, brokers and key partners</li></ul><br><br><p><span><strong><u>Candidate Qualifications:</u></strong></span></p><br><br><p><span><strong><u>Essential Business Experience and Technical Skills:</u></strong></span></p><br><br><ul><li>10+ years’ experience managing large teams within the insurance industry, with strong strategic judgement and commercial acumen.</li><li>Demonstrated leadership experience across a large, multi-site insurance service or operations organisation.</li><li>Deep understanding of key business and operational metrics, including integrated analytics and strong business and technology acumen to support data-driven transformation decisions.</li><li>Significant change agent and innovator, with the ability to drive meaningful operational transformation while balancing effectiveness, efficiency, customer experience and control.</li><li>Insurance product experience across Group and Retail lines.</li><li>Strong understanding of the regulatory and legislative environment and its impact on insurance products and operations.</li></ul><br><ul><li>Strong influence, negotiation and conflict resolution skills</li></ul><ul><li>Proven ability to work effectively in a matrixed environment.</li><li>Excellent analytical, decision-making and problem-solving skills.</li><li>Proven ability to manage multiple priorities and strong project management skills, including PMO governance, milestone tracking, dependency management and escalation of delivery risks.</li><li>Strong understanding of market needs that influence excellent customer service, with the ability to adapt MetLife’s operational delivery to create customer value.</li><li>Ability to identify and create opportunities where processes and technology can converge to improve productivity, service quality, automation and scalability.</li><li>Digital transformation leadership, including automation, workflow redesign and adoption of scalable technology solutions.</li><li>Strong PMO discipline with the ability to govern complex initiatives, manage dependencies and translate strategy into measurable delivery outcomes.</li><li>Data-led operational management, using analytics and performance metrics to identify opportunities, monitor benefits and improve decision making.</li><li>Change management and stakeholder engagement skills to embed new ways of working across multi-market operations.</li><li>Strong compliance, risk management and audit orientation.</li><li>Ability to partner effectively with senior executives across distribution, operations, product, finance, Human Resources and other enabling functions.</li><li>Ability to attract, coach, mentor and develop talent.</li></ul><br><ul><li>Fluent in English required. Arabic preferred; additional languages relevant to the Gulf market are an advantage.</li></ul><br><br><p><span><strong><u>Leadership Competencies:</u></strong> </span></p><br><br><ul><li><strong>Thinks Strategically</strong> – Sets direction aligned to the company’s strategy, applying external and global perspective to meet local and global needs.</li><li><strong>Motivates People</strong> – Gains people commitment to achieve business objectives through clear communication of the company’s vision and flexing leadership styles to inspire high performance. </li><li><strong>Seizes Opportunity</strong> – Seeks new opportunities and ways to create balanced business growth while improving operational capabilities.</li><li><strong>Models our Values</strong> – Creates a culture that promotes the company’s values and standards through role modeling, accountability and ownership of decisions.</li><li><strong>Focuses on Customers</strong> – Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage.</li><li><strong>Drives Results</strong> – Sets aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards.</li></ul><br><br><p><span><strong><u>MetLife: </u></strong></span></p><br><br><p><span>MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East. </span></p><br><br><br><p><span>We are one of the largest institutional investors in the U.S. with more than $588.7 billion in total assets under management as of December 31, 2018. We are ranked #43 on the Fortune 500 list for 2018. In 2018, we were named to the Dow Jones Sustainability Index (DJSI) for the third year in a row. DJSI is a global index to track the leading sustainability-driven companies.</span></p><br><br><br><br>
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<h2 class="h5">Job description</h2>
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<span>The Senior Test Automation Engineer will play a critical role in enhancing Test Automation solutions for the Client’s applications and platforms including the SupTech program, Payments & Reporting platforms and related technology stacks within a modern DevSecOps delivery pipeline.<br> This role encompasses analyzing technical and functional designs, defining test strategies, designing and implementing automated test frameworks and test cases (UI, API, Mobile App, Integrations, Performance Testing), and ensuring high quality, reliability, and security of software deliveries.<br> The Senior Test Automation Engineer will drive continuous improvement in test automation practices & tooling to meet Client’s quality objectives, collaborating with relevant stakeholders to optimize test coverage, execution efficiency, & compliance with industry standards and internal policies Additionally, the engineer will be responsible for integrating existing CI/CD pipelines with test automation scripts to establish a full CI/CD/CT (Continuous Testing) pipeline and utilizing mobile app testing tools such as Appium, Espresso, XCUITest, and Detox The role also involves promoting modern software quality engineering practices, fostering innovation in automation, ensuring code and test quality, promoting collaboration through agile practices, providing effective support and resolution for quality-related issues, and aligning testing and automation decisions with the overall objectives of the Client.<br> Key Responsibilities Core Responsibilities Enhance and implement a robust, scalable, and maintainable test automation solutions for Client’s applications stack.<br> The role ensures that automated testing frameworks and suites are aligned with modern technology stacks and continuously support evolving business and regulatory needs.<br> It involves setting the overall test automation strategy and technical vision, defining quality and testability standards, and ensuring adherence to best practices in software testing, evaluating Test automation and Performance Testing tools and its frameworks, Quality engineering patterns, Adopt agile testing practices and principles across the environment.<br> 1. Test Automation Strategy, Design and Implementation · Design, develop, maintain, and enhance the test automation strategy for key applications and platforms (including SupTech (Supervision Technology for banking supervision), Payments & Reporting, and other critical systems).<br> · Analyze business, functional, and technical requirements to design effective automated test scenarios and suites.<br> · Design, build, and maintain modular, reusable, and scalable test automation frameworks (UI, API, Mobile, Integration, Performance and Regression).<br> · Ensure test automation solutions are aligned with architectural standards, security guidelines, JIRA and DevSecOps/CI-CD practices.<br> · Integrate existing CI/CD pipeline with test automation scripts to establish a full CI/CD/CT (Continuous Testing) pipeline, ensuring continuous validation throughout the development lifecycle.<br> 2. Test Development, Execution and maintenance · Develop, review, and optimize automated test scripts using approved tools and languages.<br> · Integrate automated tests into JIRA (Xray Test Case Management) for comprehensive test case lifecycle management, including requirements traceability, execution tracking, and reporting.<br> · Maintain and refactor existing test suites to improve stability, reliability, coverage, and execution speed, monitor and analyze test execution results, identify flakiness or instability, and implement corrective actions.<br> · Ensure timely execution of automated suites in line with release schedules and quality KPIs.<br> · Implement Mobile Device Farm integration with Tosca (using tools like Perfecto, BrowserStack, or Sauce Labs) to execute automated mobile test cases on both physical devices and emulators/simulators.<br> 3. Quality Engineering, Standards and Governance · Adhere to test automation coding standards, best practices, and design patterns, modern quality engineering approaches (e.<br>g., Test-Driven, Behaviour-Driven, shift-left testing).<br> · Contribute to maintain test data & environment management, test configuration standard · Support the establishment and tracking of quality metrics (e.<br>g., test coverage, defect leakage, automation coverage, and execution duration).<br> · Ensure testing practices are compliant with internal policies, regulatory requirements, and industry standards.<br> 4. Collaboration, Stakeholder Engagement and Support · Collaborate closely with BA, Developers, Solution architects, PMO, and operations teams to ensure quality is embedded throughout the lifecycle.<br> · Liaise between business users and technical teams to clarify requirements, acceptance criteria, test coverage, support for test automation and quality-related issues, including troubleshooting test failures, environment issues and tool integration challenges.<br> · Participate actively in agile ceremonies (planning, refinement, reviews, retrospectives) to represent quality and test automation perspectives.<br> 5. Tooling, Innovation and continuous improvement · Evaluate, recommend, and implement test automation, performance testing, and quality engineering tools and frameworks that align with the Client’s technology stack.<br> · Explore and adopt innovative approaches such as AI-assisted testing, model-based testing, and test impact analysis where relevant.<br> · Continuously optimize test suites (e.<br>g., prioritization, parallelization, environment usage) to reduce cycle time and improve feedback speed.<br> · Identify opportunities to improve processes, enhance test coverage, and increase automation maturity across teams.<br> · Utilize mobile app testing tools such as Appium, Espresso, XCUITest, and Detox for mobile automation and implement CI/CD/CT pipeline orchestration to enable continuous testing with automated smoke, regression, integration, and performance tests.<br> 6. Documentation and Knowledge management · Develop and maintain comprehensive documentation for test automation frameworks, standards, test suites, and execution processes.<br> · Document and share lessons learned, best practices, and guidelines for effective automation of quality.<br> · Perform any other duties outside the scope as and when required.<br> Self-Management Responsibilities · Professional Development: Identify and pursue training opportunities to enhance skills and competencies.<br> · Competency Mastery: Strive for excellence across all required competencies for the role.<br> · Industry Awareness: Stay informed about emerging trends, techniques, and advancements in the field to ensure continued relevance and capability.<br> Threshold Qualifications: · Bachelor’s or Master’s degree in Software Engineering (IT) · Professional certifications in Software Testing Automation.<br> · Extensive expertise in Tricentis TOSCA automation tool, NEOLOAD performance testing tool · ISTQB, Cypress/Appium certifications, Agile/Scrum, DevSecOps, CI/CD would be an advantage.<br> · Certifications in mobile testing tools (Appium, XCUITest, Espresso, Detox) · Xray Certified Practitioner (JIRA Xray Test Case Management) - Preferred Experience: · Minimum of 6+ years of hands-on experience in software testing with a strong focus on test automation across UI, API, and integration layers.<br> · Proven track record in designing, implementing, and maintaining automation frameworks and suites for enterprise-level applications.<br> Technical Skills: Tosca Automation Specialist: · Tosca Installation Setup, Server management, Tosca Commander workspace navigation, Scanning modules.<br> · Test Data Service (TDS) for data creation, Test case design (TCD), Test data management (TDM), Setting up Distributed Execution (DEX) agents.<br> · Parameterization, Synchronization, Simulation, Integration testing.<br> · Proficiency in Selenium, JMeter/LoadRunner, REST/SOAP, Postman, Appium, Espresso, XCUITest, Detox · Scripting language for test automation (Java, JavaScript, Python) · CI/CD/CT Pipeline Experience: Integrating automated tests within CI/CD pipelines (Jenkins, GitLab, Azure DevOps) to establish continuous testing workflows.<br> Experience with CI/CD/CT orchestration and pipeline management Preferred Skills : · Advanced module design patterns, recovery scenarios, utilizing libraries to maintain stable automated suites.<br> · Skills to automate API/Microservices testing (REST/SOAP, Postman, Swagger) · Data-driven tests to maximize coverage with minimal test cases.<br> · Database Testing: MSSQL, MYSQL, ORACLE · Analytical skills to conduct RCA (root cause analysis) · Integrating automated tests within CI/CD pipelines (Jenkins, GitLab Azure DevOps) · Familiarity with containerization and orchestration (Docker, Kubernetes) · Integration of Tosca to Mobile Device Farm (such as Perfecto, BrowserStack, Sauce Labs) and able to execute automated testcases in Mobile Devices (Physical device or Emulator/Simulator) · Mobile App Testing Tools: Appium, Espresso, XCUITest, Deto Preferred Certifications: · Tosca Automation Suite (AS1 and AS2) and Test Design Specialist (TDS1 & TDS2) · Automation Engineer (AE) · Xray Certified Practitioner (JIRA Xray Test Case Management)</span> </div>
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<span><b>Job Summary</b> <br></span><ul>
<li>Group Resilience is responsible for enabling the Bank to anticipate, withstand, respond to, recover from, and learn from operational disruptions through a unified framework and capabilities to meet regulatory expectations and strengthen operational readiness. We continue to stay committed to enhancing and embedding resilience as a capability throughout the Bank, via a comprehensive approach which encompasses 3 key pillars: Resilience, Resolvability and Crisis Management.</li>
<li>Operational Resilience ensures the safeguarding of the Bank’s critical business services and their supporting resources, ensuring they can function effectively during adverse events. Resolvability ensures the Bank can maintain continuity of critical operations and access to services in the event of severe stress or resolution, in line with regulatory expectations. Crisis Management provides the structures, capabilities, and coordination required to respond decisively to incidents, protect stakeholders, and stabilise the Bank during periods of heightened uncertainty. As a collective, these pillars support regulatory compliance, protect stakeholders, and reinforce the Bank’s reputation as a trusted and reliable institution.</li>
<li>Group Resilience plays a pivotal role in supporting the Bank by implementing robust frameworks, monitoring risks, and maintaining compliance with evolving regulatory requirements. Through proactive planning, rigorous testing, and continuous improvement, we help to ensure the Bank remains resilient and well-positioned to serve our customers and stakeholders.</li>
<li>Under the Bank of England’s Resolvability Framework, the Bank has two key Operational Continuity barriers – Operational Continuity in Resolution (OCIR) and Continuity of Access to Financial Markets Infrastructure (FMIs) that are essential to the Bank’s overall Resolvability.</li>
<li>Both the Barriers have underlying regulations that the Bank needs to comply with and ensure that underlying operational capabilities have been built and are regularly tested to ensure ongoing compliance.<br>Standard Chartered Bank operates across more than 50 geographies, and multiple regulators, including but not limited to Bank of England, Hong Kong Monetary Authority (HKMA) and Monetary Authority of Singapore (MAS), have also come up or are in the process of coming up with Operational Continuity regulations that the Bank needs to ensure compliance with.</li>
</ul><br><b>Key Responsibilities</b> <br><ul>
<li>This role has diverse responsibilities: providing strong foundations and strategic direction for the Operational Continuity barriers with a specific focus on geographies and country related implementation and oversight. The role will represent the cluster within the enterprise-wide approach to regulatory adherence, ensuring alignment with local regulations while maintaining the highest quality from a Group perspective.</li>
<li>The role will own aspects of the enterprise wide approach, for example in FMI ensuring completion of the Group process as well as delivery of local requirements. This includes being a delegate for the Global Lead.</li>
<li>The role will be focused, but not limited to, UK, Middle East and Africa and ensuring local compliance with relevant regulations, regularly meet and provide updates to the Regulators. The role also involves senior stakeholder management with the Bank in the respective locations, ensuring that the relevant OCIR & FMI standards are effectively embedded across the relevant Businesses and Functions. </li>
<li>The ideal candidate will be an Executive Director with at least 10 years of experience in managing build-up and ongoing running of operational capabilities that support Operational Continuity, in organisations with a similar level of geographical footprint and complexity. A pan-Bank understanding of operations and underlying technology that underpins these operations will be a significant plus for this role</li>
<li>This includes but is not limited to Bank of England regulations for OCIR & FMI, which are in effect and need to be complied with. It is important to note that the asks and scrutiny from the regulators continues to increase significantly.</li>
</ul>
<p><strong>Strategy</strong></p><br><br>
<ul>
<li>For the countries covered and in support of the Group approach </li>
<li>Ensure compliance to relevant OCIR & FMI regulations both locally and at an enterprise level.</li>
<li>Provide inputs to the Restructuring options menu of the Bank and support scenario-agnostic operational capability build for the Bank that enables execution of such Restructuring options for the Group and in country.</li>
<li>Work with the Services Management Office (SMO) to embed a service-led culture for the Bank by providing regular and streamlined mapping information of underlying operational assets that underpin the Bank’s</li>
<li>Services, including the Important Business Services (IBS).</li>
<li>Be a key conduit between local regulation and regulatory direction and internal strategic direction.</li>
<li>Own end to end compliance of local, country specific OCIR & FMI regulations and track that requirements are met across all Businesses and Functions.</li>
<li>Provide ongoing awareness of Operational Continuity objectives across the Bank through training, communication and regular ‘teach-in’ sessions with senior stakeholders including the Group Management Team and the Board.</li>
</ul><br> <br><p><strong>Business</strong></p><br><br>
<ul>
<li>Responsible for engaging key stakeholders / CMT in the countries i.e. Country CEOs and COOs, Business and Function Heads on the regulatory requirements, capabilities in place, initiatives and key risks</li>
<li>Work closely with Group Businesses, Functions and RRP Teams to align on the requirements and deliverables</li>
<li>Partner with the cluster entity FMI Owners to support contingency planning for our critical FMIs</li>
<li>Act as escalation point for regional / country issues and queries related to all OCIR & FMI activities</li>
<li>Conduct briefings (directly and through other regional directors) periodically for all OCIR & FMI updates and deliverables across relevant countries and at a Group level where appropriate</li>
<li>Support the regulatory engagements both at the Group and Countries in the cluster with respect to bilateral meetings and CMG meetings, Requests for Information (RFI) etc. </li>
<li>Support the OCIR & FMI Scenario Testing together with RRP through structured training and communications </li>
</ul>
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<p><strong>Processes</strong></p><br><br>
<ul>
<li>Drive quality and effectiveness of OCIR capabilities and processes, specifically including Critical Economic Functions (CEF) assessment, core business lines, maintenance of the OCIR Service Catalogue, OCIR & FMI Playbook, principles for FMI continuity, contractual requirements, operational barrier framework and Scenario Testing</li>
<li>Support strategic change initiatives for OCIR, FMI and Group Resilience and drive continuous improvement initiatives for process efficiency </li>
<li>OCIR & FMI is going through a significant change through uplifting capabilities to manage and support Group wide restructuring (Program Phoenix). The role requires having a good understanding of the changes and their impact in the countries including maintaining awareness / updates in the countries.</li>
<li>Support the Operational Resilience requirement for implementation on a regional level, as required</li>
</ul>
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<p><strong>People & Talent</strong></p><br><br>
<ul>
<li>Mentor the clusters across the Group and working closely with them as the main point of contact for the regions for OCIR Country Coordinators, GPOs, and CPOs in closing out the actions</li>
<li>Ensure effective and collaborative engagement, living the value of “better together”</li>
</ul><br> <br><p><strong>Risk Management</strong></p><br><br>
<ul>
<li>Support the design, monitoring, review and reporting of risk and controls within the OCIR Function in line with Operational and Technology Risk Type Framework. Report any non-compliance to senior management and Non-Financial Risk Committees (NFRC) through periodic metrics, residual risk assessment and treatment plans</li>
<li>Ensure all FMI requirements are met regionally and support maintenance of up-to-date detailed data describing regional reliance on FMIs</li>
<li>Support any second/ third line activities across all OCIR processes by ensuring alignment with OCIR & FMI Standard</li>
</ul>
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<p><strong>Governance</strong></p><br><br>
<ul>
<li>Support the implementation of the relevant Policy and Standards for OCIR and FMI</li>
<li>Support local Legal and Compliance teams to produce materials for regulatory submission and to respond to regulatory enquiries related to OCIR & FMI and other aspects of Country Recovery Plans</li>
<li>Provide inputs and help drive engagement with RRP for managing resolvability for the bank and ensuring the interlinkages across barriers is managed</li>
<li>Support interpretation and impact analysis of emerging regulations</li>
<li>Build and ensure delivery of workplans to enable regulatory compliance</li>
</ul>
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<p><strong>Regulatory & Business Conduct</strong></p><br><br>
<ul>
<li>Display exemplary conduct and live by the Group’s Values and Code of Conduct. </li>
<li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li>
<li>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters</li>
</ul><br> <br><p><strong>Key stakeholders</strong></p><br><br>
<ul>
<li>Group Businesses and Functions</li>
<li>Country CEOs and Business Teams</li>
<li>Group and Country COOs and CTO’s</li>
<li>Group and Country Recovery & Resolution Planning teams</li>
<li>Group Resilience Management Team</li>
<li>Global Business and Regional Chief Operating Officers</li>
<li>Regional Heads of Operational Resilience</li>
<li>Group Regulatory Liaison</li>
<li>IBS and Contract Owners</li>
<li>Global Process Owners</li>
<li>T&O Risk and Control</li>
<li>Group Internal Audit</li>
</ul>
<br>
<p><strong>Other Responsibilities</strong></p><br><br>
<p>Embed Here for good and Group’s brand and values in Group Resilience</p><br><br><b>Our Ideal Candidate</b> <br><p><strong>Skills & Experience</strong></p><br><br>
<ul>
<li>12+ years of relevant experience in OCIR and FMI, within the financial services and with good understanding of resolution, resolvability and resilience regulations </li>
<li>Understanding of Standard Chartered Group’s Businesses, footprint, and operating model</li>
<li>Strong knowledge of Operational and Technology Risk Type Framework, risk governance and controls will be preferred. Well versed in the RCSA end-to-end process.</li>
<li>Ability to engage and influence stakeholders across Businesses, Functions and Countries</li>
<li>Excellent written and verbal communication skills to communicate with Business and Functions, Group and Regional stakeholders. Confident in communicating with senior management</li>
<li>Experience with ‘agile’ ways of working and be comfortable working in ambiguity </li>
<li>Strong analytical skills and ability to analyse, prioritise, make decisions while working with tight timeframes </li>
<li>Must be a self-starter who is able to initiate and successfully drive programmes and projects to completion with minimum management supervision</li>
<li>Education University Degree</li>
<li>Languages English</li>
</ul>
<p><strong>Role Specific Technical Competencies</strong></p><br><br>
<ul>
<li>Understanding of Operational Continuity regulations </li>
<li>Understanding of Financial Market Infrastructure regulations</li>
<li>Knowing and understanding bank’s organisation structure, products and policies</li>
<li>Stakeholder Engagement</li>
<li>Communication</li>
<li>Analytical and data quality framework</li>
</ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Division Chief has responsibility for leading, organizing and managing clinical and administrative operations of the Division according to the hospital’s strategic objectives and goals. The post holder is accountable for ensuring delivery of high quality patient care in the Division through effective planning and clinical leadership. In addition to administrative duties, the Division Chief is a practicing consultant and is expected to carry out clinical and academic duties as required.</p><br><br>Responsibilities:<br><p><br> Managerial/Administration Leads the Division in the implementation of all Divisional and organizational strategic plans. Ensures adherence to established policies as required<br> Assumes responsibility for providing relevant advice to the Head of Department on clinical and professional matters related to the Division<br> Chairs Division meetings and represents the Division at Departmental meetings; attends all other management meetings as required<br> Assists the Department Head and Chief Medical Officer in responding to appropriate requests from the Corporate Team and SEHA, and regulatory bodies, including HAAD and the Ministry of Health<br> Reviews Division reports, makes recommendations for improvements to clinical services, and ensures implementation as required<br> Helps promote and implement the organization’s performance management system, in the Division, including peer review and the productivity and utilization review processes <br> Contributes to workforce planning issues within the Department, and participates in recruitment, including the appointment of Division Chiefs and physicians as required<br> Follows the organization’s established system of communication with the Division’s medical workforce and holds regular meetings with Division Chiefs<br> Supports budget planning and other financial management responsibilities for the Division<br> Oversees scheduling and ensures that adequate medical coverage is provided within the Division at all times, including on call, weekends and public holidays<br> Supports initiatives for collecting information on patient satisfaction in the Division and uses the information to assist with strategic and operational planning<br> Ensures timely investigation and response to enquiries, complaints, and other issues from patients, relatives and clinical staff arising within the Division as per established guidelines</p><br><p>Updates the Head of Department on current trends, including the introduction of new technologies and treatments</p><br><p>Delegates duties to Division staff as required and assume additional administrative duties as required</p><br><p>Assumes additional administrative duties as required<br> Technical<br> Promotes clinical excellence and leads the Division in the delivery of evidence-based, patient-centered care in the Department. </p><br><p>Assumes clinical duties and practices specific to the post holder’s subspecialty as a Consultant Physician, as well as other general clinical responsibilities in the organization, including the following:</p><br><p>o Complies with all hospital polices regarding admissions, consultations, treatment, daily patient care, surgical procedures, discharge protocols, outpatient and follow up practices</p><br><p>o Assumes responsibility for overseeing and supervising the diagnosis and treatment of medical care by junior medical staff</p><br><p>o Carries out ward rounds and reassesses both inpatients and outpatients on a regular basis, in line with best practice</p><br><p>o Accurately documents all relevant clinical information in a clear and timely fashion in accordance with established procedures</p><br><p>o Regularly reviews and/or oversees the review by junior medical staff, of all diagnostic test results, and ensures that treatment is adjusted as required</p><br><p>o Communicates with junior medical staff and liaises with other medical specialties and support services for additional input as required</p><br><p>o Actively participates in multi-disciplinary meetings to help plan effective, safe and holistic care for individual patients</p><br><p>o Oversees preparation of patients for all procedures including obtaining informed consent</p><br><p>o Accepts clinically appropriate referrals from the Emergency Department, primary care, other departments, specialty clinics, walk in clinics and patients referred from other hospitals</p><br><p>o Provides out of hours (on call) coverage on a rotational basis including evenings, nights, weekends and public holidays</p><br><p>o Communicates clinical information to patients and the patient’s family and friends (with consent of the patient) in a timely manner</p><br><p>o Maintains a good working relationship with members of staff and promotes collaboration and a team-based approach to patient care</p><br><p>o Performs other clinical responsibilities as assigned<br> Quality & Safety Leads quality improvement initiatives and ensures that these are adopted and implemented by the Department</p><br><p>Supports the organization’s system of clinical data collection. Holds Division Chiefs accountable for managing and reporting data from their respective Divisions</p><br><p>Leads the Division in promoting a culture of regular audit and holds the physicians accountable for implementing improvement initiatives on the basis of audit results<br> Ensures the health and safety of patients, staff and visitors to the Department</p><br><p>Oversees the reporting, investigation, and response to untoward incidents occurring within the Division<br> Education Fosters a culture of learning, personal professional development and continuous improvement by:</p><br><p>o Providing and facilitating instruction, guidance and supervision of junior medical staff.<br> o Ensuring that all medical staff in the Division are appropriately credentialed</p><br><p>o Ensures the delivery of orientation and essential training for all Division staff</p><br><p>o Supporting medical staff in the Division complying with Continued Medical Education (CME) requirements as per HAAD guidelines and actively promoting postgraduate education and other educational training opportunities, locally, regionally and internationally</p><br><p>o Keeping abreast of the current, relevant literature and the latest trends and technologies in the industry</p><br><p>o Assuming responsibility for organization and implementation of residency programme if required</p><br><p>Leads in the promotion of and participation in clinical research activities and encourages medical staff to publish</p><br><br>Qualifications:<br><p>Qualification :- </p><br><p> Special Certificate:- </p><br><p> Required: <br> a. Tier 1: NLT 3 years relevant experience as a consultant or equivalent post board certification, with NLT 2 years in the same country of certification or western accredited institution or equivalent (UAE National not applicable). For UAE National: working as a specialist is equivalent to working as a consultant.<br> b. Tier 2: NLT 8 years full time employment as a consultant or equivalent World Health Organization (WHO) listed medical school (Teaching hospital) or a fully JCI – or Canadian – Or Australian accredited hospital<br> c. UAE National working as a specialist is equivalent to working as a consultant<br> d. Presentation of log book listing full range of procedures performed as a consultant with letter of certification from the ministry of health (or equivalent institution) form the country of origin<br> For some positions sub specialty fellowship training following primary specialty board may substitute for experience</p><br><p>Desired: <br> N.A.<br> </p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Plant Performance Engineer
<p>Job Purpose:</p><br><p>To provide overall technical direction and engineering support in the area of plant performance and</p><br>
<p>efficiency, ensuring that all power station efficiency engineering matter are addressed in a consistent,</p><br>
<p>timely, safe, reliable, efficiency and cost-effective manner.</p><br><p><strong>Description</strong></p><br>
<ul><li>Responsible for optimising the overall plant energy conversion process and commercial performance by proactively identifying opportunities for improvement in BPP and Maintenance or Engineering practices.</li><li>Assist with developing of the business and plant performance, using industry standards practices for meeting industry' goals;</li><li>Develop and implement performance monitor and data validation systems and assess operational issues and develop options to improve performance data analysis and reliability of power plant equipment;</li><li>Effective manage and work to with key stakeholders to actively improve on/off site KPI and operational dashboard/reports;</li><li>Develop and share weekly and monthly KPIs relevant to BPP, Operations & Maintenance;</li><li>Support the development of workflows within the operations to optimise total site performance through the use of Standard Site Operations (SSO);</li><li>Assist the Management team in developing a proactive culture by using the condition monitoring functionality to optimise preventive maintenance scheduling;</li><li>Develops and implement PM schedules;</li><li>Support the development of maintenance or engineering strategies for improvement opportunities to recommend plant upgrades and process improvement;</li><li>Lead or assist with business care development for equipment modification and renewal as well as identify and evaluate new ideas, methods, technologies, innovative techniques, materials and best practices related to plant operation and recommend improvements;</li><li>Perform inspections and condition assessments of major power plant components to identify potential availability losses and recommend appropriate corrective action.</li></ul>
<p><strong>Analysis of Equipment Failure and RCAs </strong></p><br>
<ul><li>Support in attempts all possible means of reducing equipment downtime and ensuring high plant availability;</li><li>Support Collect data of all outages and present it in meaningful way so that analysis can be taken up for developing KPIs of Reliability;</li><li>Keep the database updated;</li><li>Organize failure analysis and RCAs.</li></ul>
<p><strong>Management of Change</strong></p><br>
<ul><li>Support in Administration of Management of Change in Intelex;</li><li>Review of new permanent MOCs raised in Intelex;</li><li>Organize MOC committee meeting for approval of MOC;</li><li>Organize implementation of MOC including, training and changes in master docs;</li><li>Prepare report progress on MOC periodically.</li></ul>
<p><strong>Maintenance Tasks Planning and Execution</strong></p><br>
<ul><li>Analyses construction sites and local environments to determine appropriate logistics solutions and resources; </li><li>Draws up plans and presents schedules of work, often with visual aids such as bar charts and procedures diagrams; </li><li>Uses specialist planning computer software; </li><li>Prepares logistics plans and pricing schedules for individual projects; </li><li>Monitors progress throughout the maintenance process and compares with the projected schedule of work; </li><li>Provide advice and support to the Head of Maintenance Engineering and Maintenance HOD's throughout the process, making adjustments to projects as necessary for the development of specific systems;</li><li>Prepares the integration & follow up of periodic overall schedules (4weeks, 3months & 18months);</li><li>Prepares of a weekly and monthly Maintenance Department planning and preventive maintenance reports;</li><li>Preparation of a periodic Budget & Cost forecast;</li><li>Planning coordination & conflict identification with other departments;</li><li>Preparation of EPC schedules & contractor planning monitoring;</li><li>Involved in negotiations with contractors;</li><li>Plays a coordination role between different disciplines (Maintenance, Operations, Supply Chain, Human Resources);</li><li>Prepares the risk register;</li><li>Interfaces with cost controller: Preparation of monthly cost, invoicing, cost at completion;</li><li>Prepares monthly coordination meeting with Contractors;</li><li>Preparation of schedules (Engineering, procurement, commissioning, Milestone, critical path, Resources, Training, etc );</li><li>Management of Planning / Preventive & Predictive Maintenance or Engineering team; </li><li>Preparation of work progress (Daily, weekly & monthly), different curves (using EVM Methods);</li><li>Propose different recovery plan.</li></ul>
<p><strong>Reporting and Planning</strong></p><br>
<ul><li>Generate weekly KPI report and circulate to stake holders;</li><li>Support in Preparing monthly report and monthly KPIs;</li><li>Use analytics to monitor open workers;</li><li>Coordinate with operation and maintenance to update the status of work orders;</li><li>Delivers monthly report (Work orders status) to Manager of Business & Plant Performance (BPP) department; </li><li>Discusses planned and unplanned jobs undertaken with the BPP department;</li><li>Assists the BPP department in planning daily jobs.</li><li>Assists the BPP department in doing the budget together with BPP.</li></ul> <p><strong>4. HEALTH & SAFETY:</strong></p><br> <p>The Job Holder will be based at Al Taweelah A1 Power and Desalination Plant </p><br>
<p>The Job Holder will work in a controlled hazardous environment<em>.</em></p><br>
<p><strong>Work Levels and Conditions and Risks:</strong></p><br>
<ul><li><strong>Work Level 1</strong>: the tasks that he/she performs as part of their daily work activities do not represent a risk for their integrity and for their physical integrity (e.g. working in zones with high temperatures or with permanent increased noise levels);</li><li><strong>Work Level 2</strong>: the tasks that he/she performs as part of their daily work activities represent a risk of medium kind and with temporary consequences like blows, falls, etc.;</li><li><strong>Work Level 3</strong>: the tasks that he/she performs as part of their daily work activities represent a risk of accidents of medium kind that can generate permanent consequences (burns, mutilations, irreversible wounds);</li></ul> <ul><li><strong>Work Level 4</strong>: the tasks that he/she performs as part of their daily work activities represent risks and are controlled by means of procedures, supervision, safety devices and HSE Teams in such a way that its non-observance that could lead to a serious accident of even death.</li><li><strong>Work Level 5</strong>: the tasks that he/she performs as part of their daily work activities represent a high risk for their physical integrity. This job is classified according to International Safety Regulations as a high risk level job.</li></ul>
<p><strong>Exposure to Risks:</strong></p><br>
<ul><li>Traffic/automobile accidents;</li><li>Risks inherent to the job of the Plant Engineering while performing inspections, site visits, operations and maintenance activities, etc.</li></ul>
<p><strong>EHSMS Roles & Responsibilities:</strong></p><br>
<ul><li>Ensure that the EHS roles and responsibility of their subordinates are communicated and known to them and complied;</li><li>Ensure the compliance of EHS Legal and other requirements related to the area of responsibility;</li><li>Ensure that the members of his staff have the facilities, tools and PPE necessary for the safe execution of their roles and responsibilities;</li><li>Ensure that the risk assessment carried out for all the activities under their area of responsibility, control measures implemented and risks mitigated to as low as reasonably practicable;</li><li>Arrange and provide EHS training to employees and contractors;</li><li>Arrange and participate in work place inspection;</li><li>Ensure the communication and consultation of EHS related issues / topics within the area of responsibility;</li><li>Ensure that all Environment health and safety incidents reported, investigated root cause identified and corrective actions taken;</li><li>Ensure that the code of practices and standard operating procedures applicable to their area of responsibility are implemented and followed;</li><li>Ensure the monitoring and measurement of the parameters specified in EHSMS to ensure the compliance of EHS requirements;</li><li>Takes part in the risk analysis at the working stations;</li><li>Checks the application of the EHSMS procedures to ensure effective implementation;</li><li>Ensure that CoPs and SOPs are implemented and adequate control measures are in place to avoid any activity which might lead to Environment, health and safety incidents;</li><li>Maintain records related to the EHS performance;</li><li>Ensure that all the fire fighting equipments and all other equipment required as per the emergency response plan is regularly tested and in good condition;</li><li>Assist HSE manager in all EHS related issues.</li></ul> <p><strong>5. JOB CONTEXT:</strong></p><br> <ul><li>Works in the BPP Department under the supervision of the Business & Plant Performance Manager;</li><li>The Job Holder works closely with the BPP department to ensure the Plant Routines are carried out efficiently and to high quality standards;</li><li>The Job Holder's role is defined by the Business & Plan Performance Manager. The responsibility and authority of the Job Holder is subject to the demands of the work scope and criticality;</li><li>The Job Holder is required to understand and promptly act upon oral operational instructions, respond effectively in pressure situations, make quick decisions in the event of breakdown or failure to safeguard the Plant, manage stress, coordinate and follow up on maintenance activities, ensuring high levels of safety and compliance with Procedures;</li><li>The Job Holder is expected to have a higher level of field experience and the use of these skills is the prerogative of the BPP Manager.</li></ul> <p><strong>6. PROBLEM SOLVING:</strong></p><br> <ul><li>The Job Holder must solve problems in accordance with Standard Company Policies and Procedures;</li><li>The Job Holder is empowered to take on the right initiative to ensure problem will be solved in timely, cost efficient and sustainable manner, to avoid reoccurrence </li><li>Problem solving may require various parties to support the initiative</li><li>The Job Holder must consider how problems will be solved. The focus in on operational problems which are solved by applying Standard Operating Procedures, learned techniques, engineering skills, operational experience, initiative and judgment.</li></ul> <p><strong>7. COMMUNICATION AND WORKING RELATIONSHIPS:</strong></p><br> <p>The Job Holder will work and communicate with:</p><br>
<ul><li><strong>Internal</strong>: Manager of Business & Plant Performance, Maintenance Manager; Outage / Production Engineers, other Maintenance Head of Sections, Operations Department, Supply Chain Manager;</li><li><strong>External</strong>: Contractors and Sub-Contractors' operational staff.</li></ul> <p><strong>8. JOB ACCOUNTABILITY: </strong></p><br> <p>Responds/acts upon the Business & Plant Performance Manager's supervision and direction.</p><br>
<ul><li>The Job Holder is accountable for task execution under direction;</li><li>The Job Holder is authorized to act within the boundaries of defined Procedures and Precedents and under the close supervision of the Business & Plant Performance Manager;</li><li>The Job Holder contributes to the end result and is accountable for it.</li></ul>
<p><strong>Teamwork:</strong></p><br>
<ul><li>Consistently acknowledges and appreciates each team member's contributions;</li><li>Effectively utilizes each team member to his/her fullest potential;</li><li>Motivates the team to work together in the most efficient manner;</li><li>Keeps track of lessons learned and shares those lessons with team members;</li><li>Mitigates team conflict and communication problems;</li><li>Suggests areas for improvement in internal processes along with possible solutions;</li><li>Encourages the more junior innovators to take responsibility for their development within the company;</li><li>Complies with and helps to enforce Standard Policies and Procedures;</li><li>Continually seeks opportunities to increase internal client satisfaction and deepen client relationships;</li><li>Initiates and implements improvements in all areas of the scope, within the budget provided;</li><li>Identifies opportunities for improvement and makes constructive suggestions for change.</li></ul>
<p><strong>Client Management:</strong></p><br>
<ul><li>Execute the day-to-day Business & Plant Performance section activities</li><li>Manages internal and external clients/suppliers expectations, claims and issues to meet personal and company objectives.</li></ul> <p><strong>9. JOB DIMENSIONS:</strong></p><br> <p><strong>Number of staff supervised:</strong></p><br> <p>Number of Direct Reports:</p><br> <p>Nil</p><br> <p>Position titles of Direct Reports:</p><br> <p>Nil</p><br> <p>Positions that report indirectly to this role:</p><br> <p>Nil</p><br> <p><strong>Budget</strong></p><br> <p>Accountable for:</p><br> <p><strong>10. QUALIFICATIONS, EXPERIENCE AND SKILLS:</strong></p><br> <p><strong>Essential Qualifications:</strong></p><br>
<ul><li>Bachelor degree in Mechanical Engineering, OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.</li></ul> <p><strong>Experience:</strong></p><br>
<ul><li>8 years' experience in Plant Performance Engineering of a large power generation and water desalination or process systems environment plant. Must have power plant operations experience.</li><li>At least 3 years in a Supervisory Role, preferably in a power and desalination plant;</li><li>Experience in the maintenance/engineering, including plant performance experience is essential;</li><li>Experience in power plant system operation and maintenance practices with particular expertise in assessing, tuning and optimizing power generation system components;</li><li>Proficient in the preparation or review of basic and detailed engineering drawings, datasheets, calculations, specifications and procedures;</li><li>Amongst candidates, selection will be performed upon meeting the most of the above listed criteria for the role (qualifications and experience).</li></ul> <p><strong>Skills/Knowledge:</strong></p><br>
<p><strong>a. Soft skills:</strong></p><br>
<ul><li>English is essential: excellent communication skills both written and verbal;</li><li><strong>Must be flexible</strong>: willing to work long hours, weekends and be on call (periodically);</li><li>Arabic is an advantage;</li><li>Highly proactive and self-motivated</li><li>Must be a team player;</li><li>A pro-active and flexible approach to the presented challenges is required</li></ul>
<p><strong>b. Technical skills:</strong></p><br>
<ul><li><strong>Computer literate</strong>: a high degree of business computing applications such as databases, word processors and spreadsheets, etc.;</li><li>Hands-on background in water treatment and equipment maintenance as related to gas turbines and high pressure boilers, desalination, cooling water systems and water purification equipment;</li><li>Working knowledge of Environmental Regulations as they pertain to the Operations and Maintenance of an energy generating facility;</li><li>Must be able to visually read and respond to computer generated data, instrumentation, gauges, readouts and variations in color;</li><li>Knowledge of the kinds and types of equipment installed derived through a combination of hands-on experience and formal training performed in the manufacturer's factory and/or at the jobsite;</li><li>Demonstrates skills in the use of tools, test equipment and calibration appliances;</li><li>Strong mechanical aptitude, basic understanding of chemistry, physics, electricity and mathematics;</li><li>Business knowledge: good working knowledge of the Power Plant operating environment, including the processes, the equipment and potential risks.</li></ul>
<p><strong>c. Leadership skills:</strong></p><br>
<ul><li>Must be able to demonstrate management ability with highly developed interpersonal skills including subordinate development, team building and conflict resolution;</li><li>Team management/supervisory skills;</li><li>Coaching and training skills;</li><li>Acts as a role model, leads by example;</li><li>Performance management/evaluation skills;</li><li>Organization & planning skills.</li></ul> <p><strong>11. GENERAL RESPONSIBILITIES:</strong></p><br> <ul><li>Responsible for one's own Health and Safety and that of his/her colleagues in accordance with the Health and Safety Policies & Procedures of the Company;</li><li>Lives the values of TTEOM;</li><li>Promotes open, honest and positive communication;</li><li>Respects each other as well as the cultural diversity within TTEOM;</li><li>Maintains the high standard of TTEOM;</li><li>Promotes and instills cooperation and leadership;</li><li>Shares information and knowledge;</li><li>Takes ownership;</li><li>Undertakes such other duties as may be expected within reason.</li></ul>
<br>
<br> </div>
<p>GCC Group | Business Development Manager</p><p>Dubai, UAE | Full time, on-site</p><br><p>Entity: GCC Solutions, part of GCC Group</p><p>Location: Dubai, UAE (Barsha Heights office); on-site, full time, with</p><p>regional travel</p><p>Reports to: Managing Director</p><p>Contract: Full-time, UAE mainland employment visa, 6-month probation</p><p>Compensation: Base plus performance commission, medical insurance and</p><p>statutory benefits</p><p>Start: As soon as possible</p><br><p>ABOUT GCC GROUP</p><br><p>GCC Group is a Dubai-headquartered corporate services, legal structuring and</p><p>capital markets group operating as GCC Solutions, GCC Law, Gulf Equity Partners</p><p>and Gulf Trust, with offices in Abu Dhabi, Riyadh and Kuwait. We are a small,</p><p>senior team serving founders, family offices, fund managers and international</p><p>companies entering the Gulf.</p><br><p>THE ROLE</p><br><p>This is a senior origination role. You will own new business across the group:</p><p>finding the clients, opening the conversations, and closing the work.</p><p>Our clients do not arrive through advertising. They come through relationships</p><ul><li><p>with law firms, accountants, private banks, fund administrators, family</p></li></ul><p>offices and the people who advise them. Building and working that network is</p><p>the substance of this job. You will need the standing to sit across from a</p><p>family office principal or a fund manager and be taken seriously, and the</p><p>commercial judgement to know which opportunities are worth the firm's time.</p><p>You will also be the commercial voice inside a delivery-led business: feeding</p><p>market intelligence back to the Managing Director, shaping how we package and</p><p>price our services, and working with Marketing so that what we say publicly</p><p>matches what actually wins work.</p><br><p>RESPONSIBILITIES</p><br><p>Origination and closing</p><ul><li><p>Own the new-business pipeline end to end: identify, qualify, pitch and close</p></li><li><p>Build a referral network across law firms, accounting practices, banks,</p></li></ul><p>private banks, fund administrators, consultants and family offices in the UAE</p><p>and wider Gulf</p><ul><li><p>Develop direct relationships with founders, fund managers and international</p></li></ul><p>companies establishing in the region</p><ul><li><p>Prepare and present proposals, fee estimates and engagement scopes; negotiate</p></li></ul><p>commercial terms within agreed parameters</p><ul><li><p>Convert enquiries generated by marketing into qualified, scoped opportunities</p></li></ul><br><p>Cross-group selling</p><ul><li><p>Sell across the full group offering - corporate services and company</p></li></ul><p>formation, legal structuring, capital markets and trust - rather than a</p><p>single line</p><ul><li><p>Identify where an existing client of one entity has a need another entity can</p></li></ul><p>meet, and originate that work</p><ul><li><p>Work with GCC Law, Gulf Equity Partners and Gulf Trust on joint pitches</p></li></ul><br><p>Market and commercial</p><ul><li><p>Track competitor positioning, fee levels and market movements across UAE and</p></li></ul><p>KSA, and report what it means for us</p><ul><li><p>Advise on service packaging and pricing based on what you see in live deals</p></li><li><p>Support the Riyadh expansion with Saudi-market origination as the office grows</p></li></ul><br><p>Pipeline discipline and reporting</p><ul><li><p>Maintain the pipeline in Zoho CRM to a standard that lets management forecast</p></li><li><p>Report weekly on pipeline movement, conversion and forecast against target</p></li><li><p>Keep client-facing collateral and proposal templates current with Marketing</p></li></ul><br><p>Representation</p><ul><li><p>Represent the group at conferences, exhibitions, chambers of commerce and</p></li></ul><p>industry events across the Gulf</p><ul><li><p>Host and attend client events, roundtables and networking sessions</p></li><li><p>Act as a credible public face for the firm, in person and on LinkedIn</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE ARE LOOKING FOR</p><br><p>Essential</p><ul><li><p>Seven or more years in business development, sales or client origination,</p></li></ul><p>including at least three selling professional services - corporate services,</p><p>legal, financial services, consulting or similar</p><ul><li><p>A demonstrable track record of originating and closing new business, with</p></li></ul><p>numbers you can speak to</p><ul><li><p>An existing professional network in the UAE that you can activate. This is</p></li></ul><p>the single most important requirement.</p><ul><li><p>Solid working knowledge of the UAE business environment: mainland and free</p></li></ul><p>zone structures, licensing, and what it actually takes for a foreign company</p><p>to establish here</p><ul><li><p>Commercial judgement - able to qualify hard, walk away from poor-fit work,</p></li></ul><p>and protect the firm's time</p><ul><li><p>Excellent spoken and written English, and the presence to hold a senior room</p></li><li><p>CRM discipline: you keep your pipeline current without being asked</p></li><li><p>Currently in the UAE with a transferable visa or eligible for a new</p></li></ul><p>employment visa</p><ul><li><p>UAE driving licence</p></li></ul><br><p>Preferred</p><ul><li><p>Arabic language skills</p></li><li><p>Experience selling into family offices, fund managers or high-net-worth clients</p></li><li><p>Familiarity with ADGM and DIFC structures, fund formation, or trust and</p></li></ul><p>succession planning</p><ul><li><p>Existing relationships in Saudi Arabia, and experience selling into that market</p></li><li><p>Experience in a boutique or founder-led firm where you carried a number</p></li></ul><p>personally rather than managing a team that did</p><br><p>HOW WE WILL ASSESS CANDIDATES</p><br><p>Shortlisted candidates will be asked to do two things. First, talk us through</p><p>one deal you originated end to end - how you found it, what nearly killed it,</p><p>and what you did. Second, take a segment we name (for example, European fund</p><p>managers establishing in ADGM) and set out how you would approach it in your</p><p>first ninety days: who you would talk to, what you would say, and what you</p><p>would expect to have by day ninety.</p><p>We are interested in how you think about origination, not in a polished pitch.</p><br><p>WHAT WE OFFER</p><br><ul><li><p>A senior commercial seat in a small team, reporting directly to the Managing</p></li></ul><p>Director</p><ul><li><p>The full group offering to sell - corporate services, legal, capital markets</p></li></ul><p>and trust - rather than a single product</p><ul><li><p>Performance commission on originated business</p></li><li><p>Employment visa, medical insurance, annual leave and end-of-service benefits</p></li></ul><p>per UAE labour law</p><br><p>Please include one example of a client relationship you originated yourself,</p><p>and what it was worth.</p><br><p>GCC Group is an equal opportunity employer. Applications from Emirati nationals</p><p>are particularly welcome.</p>
<p><h4>About four seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p>
<h4>About the role</h4>
<p>The Revenue Analyst will be working with the Director of Revenue to define, design, develop and execute business reports and analyses that establish actionable business insights into the performance of both brand level and property specific revenue trends and opportunities.</p>
<h4>What you will do</h4>
<p><strong>Strategy support:</strong> By assisting the Director of Revenue Management with essential administrative duties and fulfil reporting and analysis tasks, it will ensure that the RM strategies as defined by the team can be executed in an efficient and pro-active manner. Providing contingency along with the Reservations Manager in the event of absence is also an element in the delivery of strategy objectives.</p>
<ul>
<li>Closely monitor competitive pricing and understand the impact of relative pricing decisions on property performance. Perform competitor checks and report as appropriate.</li>
<li>Assist the DORM in identifying soft periods and developing promotions and strategies.</li>
<li>Support the DORM in effective implementation of Four Seasons Revenue Management Standards, Policies & Procedures (Rate Plans, Rate Categories, Market Segmentation, Profiles, and all other PMS/ORS related RM functionality).</li>
<li>Action rate solicitations as directed and maintain rate plans.</li>
<li>Ensure the hotel has Best Rate Guarantee compliance, and work with the DORM to minimize or eliminate rate parity claims against the hotel.</li>
<li>Assist the DORM with daily updates of the Revenue Management Reports and ensure all data input into the system is accurate (Geo Source, Product Quality, Pricing). Opportunity to assist with all aspects of budget preparation.</li>
<li>Assist in the preparation of 30-60-90 day fully updated forecasts. Work with the DORM to prepare longer term forecasts and achieve hotel forecast accuracy goals.</li>
<li>Participate in the property’s weekly Strategy Meeting and contribute to the Daily Operations Meeting.</li>
<li>Review and analyze data on an ongoing and end of month basis. Provide monthly reports on production, trends, booking and stay patterns as well as channel analysis. Evaluation of the distribution channel performance and potential reasons for this performance.</li>
<li>Analyze competitive reports and formulate appropriate suggestions for strategies through use of STR Reports.</li>
<li>Daily communication with our Reservations and Front Office and Sales team to share best practices.</li>
</ul>
<h4>Standard duties:</h4>
<ol>
<li>To provide a friendly and professional service that always exceeds guests’ expectations.</li>
<li>To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.</li>
<li>To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.</li>
<li>To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.</li>
<li>To comply with local legislation as required.</li>
<li>To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.</li>
<li>To respond to any changes in the division as dictated by the needs of the industry, company or hotel.</li>
<li>To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments or areas if required, to meet business demands and guest service needs.</li>
<li>Conduct and attend training sessions as outlined.</li>
<li>Perform other tasks or projects as assigned by the Director of Revenue and Commercial Director.</li>
</ol>
<h4>What you bring</h4>
<ul>
<li>A minimum of at least 2 to 3 years of experience in a similar role in a luxury brand.</li>
<li>Proficient in English (speaking, reading, writing).</li>
<li>Excellent interpersonal, verbal, and written communication skills.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resorts.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<li>And so much more!</li>
</ul>
<h4>Schedule and hours</h4>
<p>This is a full-time role.</p></p><p></p>
<p><h4>About four seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p>
<h4>About the role</h4>
<p>The Revenue Analyst will be working with the Director of Revenue to define, design, develop and execute business reports and analyses that establish actionable business insights into the performance of both brand level and property specific revenue trends and opportunities.</p>
<h4>What you will do</h4>
<p><strong>Strategy support:</strong> By assisting the Director of Revenue Management with essential administrative duties and fulfil reporting and analysis tasks, it will ensure that the RM strategies as defined by the team can be executed in an efficient and pro-active manner. Providing contingency along with the Reservations Manager in the event of absence is also an element in the delivery of strategy objectives.</p>
<ul>
<li>Closely monitor competitive pricing and understand the impact of relative pricing decisions on property performance. Perform competitor checks and report as appropriate.</li>
<li>Assist the DORM in identifying soft periods and developing promotions and strategies.</li>
<li>Support the DORM in effective implementation of Four Seasons Revenue Management Standards, Policies & Procedures (Rate Plans, Rate Categories, Market Segmentation, Profiles, and all other PMS/ORS related RM functionality).</li>
<li>Action rate solicitations as directed and maintain rate plans.</li>
<li>Ensure the hotel has Best Rate Guarantee compliance, and work with the DORM to minimize or eliminate rate parity claims against the hotel.</li>
<li>Assist the DORM with daily updates of the Revenue Management Reports and ensure all data input into the system is accurate (Geo Source, Product Quality, Pricing). Opportunity to assist with all aspects of budget preparation.</li>
<li>Assist in the preparation of 30-60-90 day fully updated forecasts. Work with the DORM to prepare longer term forecasts and achieve hotel forecast accuracy goals.</li>
<li>Participate in the property’s weekly Strategy Meeting and contribute to the Daily Operations Meeting.</li>
<li>Review and analyze data on an ongoing and end of month basis. Provide monthly reports on production, trends, booking and stay patterns as well as channel analysis. Evaluation of the distribution channel performance and potential reasons for this performance.</li>
<li>Analyze competitive reports and formulate appropriate suggestions for strategies through use of STR Reports.</li>
<li>Daily communication with our Reservations and Front Office and Sales team to share best practices.</li>
</ul>
<h4>Standard duties:</h4>
<ol>
<li>To provide a friendly and professional service that always exceeds guests’ expectations.</li>
<li>To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.</li>
<li>To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.</li>
<li>To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.</li>
<li>To comply with local legislation as required.</li>
<li>To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.</li>
<li>To respond to any changes in the division as dictated by the needs of the industry, company or hotel.</li>
<li>To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments or areas if required, to meet business demands and guest service needs.</li>
<li>Conduct and attend training sessions as outlined.</li>
<li>Perform other tasks or projects as assigned by the Director of Revenue and Commercial Director.</li>
</ol>
<h4>What you bring</h4>
<ul>
<li>A minimum of at least 2 to 3 years of experience in a similar role in a luxury brand.</li>
<li>Proficient in English (speaking, reading, writing).</li>
<li>Excellent interpersonal, verbal, and written communication skills.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resorts.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<li>And so much more!</li>
</ul>
<h4>Schedule and hours</h4>
<p>This is a full-time role.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.<br><br><p><b>About the role</b><br>The Revenue Analyst will be working with the Director of Revenue to define, design, develop and execute business reports and analyses that establish actionable business insights into the performance of both brand level and property specific revenue trends and opportunities.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Strategy Support: By assisting the Director of Revenue Management with essential administrative duties and fulfil reporting and analysis tasks, it will ensure that the RM strategies as defined by the team can be executed in an efficient and pro-active manner. Providing contingency along with the Reservations Manager in the event of absence is also an element in the delivery of strategy objectives.</li><li>Closely monitor competitive pricing and understand the impact of relative pricing decisions on property performance. Perform competitor checks and report as appropriate.</li><li>Assist the DORM in identifying soft periods and developing promotions and strategies.</li><li>Support the DORM in effective implementation of Four Seasons Revenue Management Standards, Policies & Procedures. (Rate Plans, Rate Categories, Market Segmentation, Profiles, and all other PMS/ORS related RM functionality.)</li><li>Action Rate Solicitations as directed and maintain rate plans.</li><li>Ensure the hotel has Best Rate Guarantee compliance, and work with the DORM to minimize/eliminate rate parity claims against the hotel.</li><li>Assist the DORM with daily updates of the Revenue Management Reports and ensure all data input into the system is accurate. (Geo Source, Product Quality, Pricing). Opportunity to assist with all aspects of budget preparation.</li><li>Assist in the preparation of 30-60-90 day fully updated Forecasts. Work with the DORM to prepare longer term forecasts and achieve hotel forecast accuracy goals.</li><li>Participate in the property’s weekly Strategy Meeting and contribute to the Daily Operations Meeting.</li><li>Review and analyze data on an ongoing and end of month basis. Provide monthly reports on production, trends, booking and stay patterns as well as channel analysis. Evaluation of the distribution channel performance and potential reasons for this performance.</li><li>Analyze competitive reports and formulate appropriate suggestions for strategies through use of STR Reports.</li><li>Daily communication with our Reservations and Front Office and Sales team to share best practices.</li></ul><br><p>Standard Duties:<br>1. To provide a friendly and professional service that always exceeds guests’ expectations.<br>2. To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.<br>3. To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.<br>4. To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.<br>5. To comply with local legislation as required.<br>6. To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.<br>7. To respond to any changes in the division as dictated by the needs of the industry, company or hotel.<br>8. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.<br>9. Conduct and attend training sessions as outlined.<br>10. Perform other tasks or projects as assigned by the Director of Revenue and Commercial Director.</p><br><br><br><p><b>What you bring</b></p><br><br><p>• A minimum of at least 2 to 3 years of experience in the similar role in a luxury brand</p><br><br><p>• Proficient in English (speaking, reading, writing)</p><br><br><p>• Excellent interpersonal, verbal, and written communication skills</p><br><br><br><p><b>What we offer</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br>• and so much more!</p><br><br><br><p><b>Schedule and hours</b></p><br><br><p>• This is a full-time role</p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>Dirigé par Rodolphe Saadé, le Groupe CMA CGM, un leader mondial du transport maritime et de la logistique, dessert plus de 420 ports dans le monde sur 5 continents. Avec sa filiale CEVA Logistics, et sa division de fret aérien CMA CGM AIR CARGO, le Groupe CMA CGM innove constamment pour proposer à ses clients une offre complète et toujours plus performante grâce à de nouvelles solutions maritimes, terrestres, aériennes et logistiques.</p><br>
<p>Engagé dans la transition énergétique du transport maritime et pionnier dans l’utilisation de carburants alternatifs, le Groupe CMA CGM s’est fixé un objectif de Net Zéro Carbone d’ici 2050.<br>À travers la Fondation CMA CGM, le Groupe agit également face à des crises humanitaires nécessitant une réponse d’urgence en mobilisant l’expertise maritime et logistique du Groupe pour acheminer partout dans le monde du matériel humanitaire.</p><br>
<p>Présent dans 160 pays via son réseau de plus de 400 bureaux et 750 entrepôts, le Groupe emploie 155 000 personnes dans le monde, dont 4 000 à Marseille où est situé son siège social.</p><br><p><strong>VOTRE ROLE</strong></p><br>
<p><br>Basé(e) au sein du Bureau Régional d’Abu Dhabi (ADRO), couvrant la région IMEA, vous accompagnez l’organisation Procurement régionale dans le pilotage de la gouvernance, l’analyse de la performance, le suivi des initiatives stratégiques et la coordination transverse.</p><br>
<p><br>En collaboration étroite avec le Head of Procurement et les principales parties prenantes régionales et globales, vous contribuez à la prise de décision grâce à la production d’analyses, de reportings de performance, d’études de marché et au suivi de projets stratégiques.</p><br>
<p><br>Ce poste offre une forte exposition aux opérations Procurement, aux initiatives de transformation et à des interlocuteurs de haut niveau au sein des équipes Procurement, Opérations, Finance, Juridique, Commerciales, des Regional Offices et du Head Office.</p><br> <p><strong>QU'ALLEZ-VOUS FAIRE ?</strong></p><br> <p><br>Vous accompagnez l’équipe Procurement régionale dans le renforcement de la gouvernance, de la visibilité de la performance et de l’exécution des initiatives stratégiques au sein de la région IMEA.</p><br> <p><br><span>A. Support stratégique & accompagnement du management</span></p><br> <p>Préparer des présentations exécutives, notes de synthèse, analyses stratégiques et supports d’aide à la décision<br>Contribuer à la préparation des revues mensuelles d’activité, des revues stratégiques trimestrielles et des cycles annuels de planification<br>Traduire les priorités stratégiques en plans d’actions structurés avec des échéances et des responsabilités clairement définies<br>Participer aux échanges de gouvernance et aux revues stratégiques avec les parties prenantes régionales et globales<br>Accompagner les communications du département auprès des différents interlocuteurs</p><br> <p><span>B. Gouvernance & gestion de projets</span></p><br> <p>Assurer le suivi des initiatives stratégiques et mesurer leur avancement<br>Identifier les risques, retards, blocages ou écarts potentiels dans l’exécution des projets<br>Suivre les décisions, engagements et plans d’actions définis lors des différentes instances de gouvernance<br>Coordonner les besoins de reporting entre les équipes régionales et le siège<br>Participer à la mise en œuvre de projets de transformation et d’amélioration de la performance Procurement</p><br> <p><span>C. Analyse de données & pilotage de la performance</span></p><br> <p>Analyser les dépenses, la performance fournisseurs, les indicateurs opérationnels et les principaux leviers de coûts<br>Développer des modèles d’analyse permettant d’identifier des opportunités d’optimisation et de création de valeur<br>Concevoir et maintenir des tableaux de bord, reportings et outils de suivi de performance<br>Réaliser des analyses de coûts, de Total Cost of Ownership (TCO) et des études de benchmarking<br>Formuler des recommandations basées sur les données afin de soutenir la prise de décision</p><br> <p><span>D. Veille marché & intelligence économique</span></p><br> <p>Réaliser des études de marché et des analyses sectorielles pour identifier les tendances, risques et opportunités<br>Assurer une veille sur les secteurs du transport maritime, de la logistique, des terminaux et de la supply chain<br>Consolider les informations marché et produire des analyses à forte valeur ajoutée<br>Contribuer à l’élaboration des stratégies Procurement grâce à une approche fondée sur les données</p><br> <p><span>E. Support Procurement & activités transverses</span></p><br> <p>Accompagner les projets Procurement à travers des analyses financières, opérationnelles et commerciales<br>Participer au suivi de la performance contractuelle et des engagements fournisseurs<br>Contribuer au suivi des indicateurs de niveau de service (SLA)<br>Participer aux exercices budgétaires et de prévision liés aux activités Procurement<br>Collaborer à des projets transverses impliquant les équipes Procurement, Opérations, Finance, Juridique et Commerciales</p><br> <p><span>F. Coordination des parties prenantes & exposition régionale</span></p><br> <p>Collaborer avec des interlocuteurs régionaux et globaux issus de différentes fonctions et zones géographiques<br>Faciliter l’alignement entre les priorités opérationnelles, commerciales et Procurement<br>Participer à la résolution de problématiques complexes grâce à une coordination efficace des parties prenantes<br>Développer des relations solides avec les équipes des Regional Offices, du Head Office et les partenaires externes</p><br>
<p><strong>QUI RECHERCHONS-NOUS ? </strong></p><br> <p>Conformément aux dispositions de l'article L122-1 du Code du service national, seuls les candidats âgés de 18 à 28 ans et de nationalité européenne sont éligibles à cette mission en VIE.</p><br>
<ul>
<li>Diplôme d'un Master en achats, supply chain, finance, business, stratégie, ingénierie ou domaine équivalent</li>
<li>Expérience de 2 à 5 ans en achats, stratégie, conseil, analyse de données, opérations, transport maritime, logistique, activités portuaires ou domaines connexes</li>
<li>Solides capacités analytiques et de résolution de problèmes</li>
<li>Capacité à transformer des données complexes en recommandations claires et actionnables</li>
<li>Maîtrise avancée d’Excel et de PowerPoint</li>
<li>La connaissance de Power BI, des outils de data visualisation, d’automatisation ou d’intelligence artificielle constitue un atout</li>
<li>Excellentes compétences en communication écrite et orale</li>
<li>Forte capacité d’organisation et de gestion de projets</li>
<li>Aptitude à gérer plusieurs priorités simultanément dans un environnement international et dynamique</li>
<li>Aisance dans l’analyse et l’exploitation de grands volumes de données</li>
<li>Excellentes compétences relationnelles et capacité à influencer des parties prenantes sans lien hiérarchique direct</li>
<li>Une connaissance des secteurs du transport maritime, de la logistique, des terminaux, des achats ou de la supply chain est un plus</li>
<li>Une exposition à l’analyse financière, aux contrats commerciaux ou au pilotage de la performance opérationnelle serait appréciée</li>
<li>Esprit structuré, proactif, rigoureux et curieux intellectuellement</li>
<li>Esprit d’équipe et forte capacité à travailler dans un environnement transverse</li>
<li>Maîtrise professionnelle de l’anglais indispensable ; le français et/ou l’arabe constituent un atout</li>
</ul>
<br><p> <br>Lancez-vous dans l’aventure CMA CGM !</p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>DeepLight AI is a specialist AI and data consultancy dedicated to transforming the regional corporate landscape through bespoke, high-impact intelligent systems.<br> Based in the UAE, we partner with organizations across diverse sectors – with a deep-rooted expertise in Financial Services and Banking – to bridge the gap between complex data and actionable business strategy.<br> At DeepLight, we don't believe in "off-the-shelf" fixes.<br> We deliver tailored AI solutions designed to integrate seamlessly into existing enterprise architectures, ensuring that innovation is both scalable and secure.<br> From building robust data foundations to deploying sophisticated AI platforms, we empower our clients to lead in an increasingly automated world.<br> On a data platform, the thing under test is the data.<br> As a QA Engineer, you own how we prove our platforms work end to end – from the pipelines that move and transform data to the API layers that expose it.<br> This is a verification role: you don't build the pipelines, you build the confidence that they are correct.<br> You won't just be "checking boxes"; you will be thinking critically about how data flows from source to insight and out to the consumer, ensuring every transformation and every endpoint maintains the integrity required for high-stakes financial services environments.<br> Your responsibilities as a QA Engineer include; Designing, building, and owning automated test suites – functional, integration, and end-to-end – embedded into CI so quality gates run continuously.<br> Testing the platform's API layer through contract testing, schema validation, and end-to-end checks against externally-consumed and partner-facing data APIs.<br> Performing rigorous source-to-target reconciliation and checksums to ensure no "silent failures" occur during complex AWS Glue or Data Factory transformations.<br> Extending and running Soda Core checks across Bronze, Silver, and Gold layers, and verifying that quality gates fire correctly as part of your automated suites.<br> Monitoring automated alerts, performing initial root-cause analysis on data drift or schema failures, and collaborating with squads to implement permanent countermeasures.<br> Working alongside Data Engineering squads to embed automated validation into live data flows, and supporting the data contracts and OpenMetadata lineage that producers and consumers rely on.<br> As an AI consultancy, our greatest asset is the expertise of our people.<br> While technical mastery is the foundation of what we do, the ability to bridge the gap between complex data engineering and actionable business value is what defines your success with Deeplight.<br> We're looking for individuals who are not only world-class in their fields of specialism, but also compelling communicators and persuasive advocates for their own skills.<br> You will be the face of our firm, tasked with building trust, articulating the "why" behind your technical decisions, and effectively "selling" your vision to high-level stakeholders.<br> If you thrive on the challenge of presenting cutting-edge solutions as much as you do on building them, you will fit right in.<br> The benefits you'll enjoy as part of this role include: Competitive salary Comprehensive personal health insurance Visa Sponsorship for the successful individual Professional development and certification support Subscription reimbursement relating to your role Opportunity to work on cutting-edge AI projects Monthly Employee Incentive program Career advancement opportunities in a rapidly growing AI company This position offers a unique opportunity to shape the future of AI implementation while working with a talented team of professionals at the forefront of technological innovation.<br> The successful candidate will play a crucial role in driving our company's success in delivering transformative AI solutions to our clients.<br> At DeepLight AI, we recognise that diversity drives innovation.<br> We are committed to fostering an inclusive environment where individuals with different thinking styles can thrive and contribute their unique strengths to our specialised AI and data solutions.<br> Our goal is to ensure our application and interview process is accessible, predictable, and fair for all candidates.<br> If you require any specific adjustments to the application process, or if you require any reasonable adjustments should you be successful in being processed to the interview stage, please do let us know.<br> This information will be kept strictly confidential and will not impact hiring decisions.<br> What we need from you: 2–4 years of experience in QA / test automation, ideally on data-intensive or backend platforms.<br> Strong proficiency in SQL and Python for test automation, data validation, and scripting.<br> Practical experience with API and contract testing (e.<br>g. REST, schema/contract validation).<br> Hands-on experience designing and maintaining automated test frameworks and CI-embedded suites.<br> Practical understanding of Lakehouse architectures and the Medallion (Bronze/Silver/Gold) design pattern.<br> Hands-on experience with AWS services (specifically S3, Glue, and Athena) or similar cloud data stacks.<br> A degree in Computer Science, Data Science, Information Systems, or a related field.<br> The ability to look beyond a failed check to understand the root cause and its broader business impact.<br> An uncompromising eye for accuracy, ensuring referential integrity, reconciliation, and checksums are perfectly aligned.<br> Comfortable working in fast-paced environments using Jira and participating actively in Scrum ceremonies.<br> The ability to communicate technical issues clearly and constructively, fostering a culture of quality within the engineering team.<br> It would also be great if you have: Experience testing externally-consumed or partner-facing APIs, particularly in regulated data-sharing contexts.<br> Hands-on exposure to data-quality tooling such as Soda Core or equivalents.<br> Prior exposure to OpenMetadata or other lineage and metadata management tools.<br> A proactive drive to identify repetitive tasks and develop scripts to increase team efficiency.<br> Familiarity with the specific data challenges found within the Financial Services or Banking sectors.<br></span> </div>
Dear Applicants, Homecentre Landmark group, is looking for Senior Manager_ Projects to join our team<br>Job Title: Senior Manager_ Projects Experience: 10+years Location: Dubai, UAE<br>Job Description The Senior Manager Projects will be responsible for the detailed planning, organizing, material specification, contractor evaluation, execution, monitoring and project control, ensuring timely and successful delivery of fitout projects (new/ refit/ refresh and rollouts) of moderate to high complexity with shared small to medium sized team from inception to completion. This role will focus on the creation of the project vision and planning documents and manage the implementation, reporting, and performance of the overall project with the expectation of delivering within specified timeframes, in an organized and cost-effective manner within budget and scope, to meet business satisfaction and maintain continuity of business. The role involves coordination with internal departments, consultants, malls, and contractors to ensure technical and quality standards, timelines, budgets, and safety requirements are met.<br>Responsibilities Implement company procedures and project objectives on site including the project takeover from Inception, brand concept design through construction and handover always ensuring protection of company contractual position. Coordinate the identification and elicitation of requirements; conduct analysis of those requirements for completion and alignment; document and manage requirements throughout the life of the project; and coordinate the verification of the end deliverable. Coordinate with MEP design Consultants to ensure the correlations of all services within Architectural designs. Manage the delivery of research, workshops, and other activities to support the specification and agreement of project deliverables. Plan and deliver stakeholder engagement activities to develop effective working relationships for projects and to ensure that stakeholder needs and concerns are identified and met. Produce workstream or project plans and program, ensuring that all activities are identified, appropriately organized to deliver project objectives, and comply with the organization's project management framework. Define project success criteria and develop full-scale project plans and associated communications /documents, effectively control, & disseminate them to involved parties in a timely and clear fashion. Establish project construction program, long lead and nomination schedules, drawing and material tracking schedule etc. Proactively manage changes in project scope, identify potential crises, and devise contingency plans with approval from senior management. Coordinate with territory projects team; communicate the necessary outcomes and the direction required to achieve them; coordinate team actions on project tasks; request additional team member support when needed; and identify areas of improvement to build the capability of the team through training, coaching, and mentoring. Conduct / attend site progress meetings with subcontractors / territory teams / consultant, ensure programme adherence, submit project progress reports, flag and resolve any contractual / commercial issues affecting the project progress, inclusive of EOT criteria. Cost reports to be prepared along with site QS and present monthly site progress reports at cost meetings. Develop and deliver progress reports, proposals, requirements documentation. Effectively monitor and manage variations or deviations from the BOQ or orders placed and ensure approval by concept team, in conjunction with site and territory QS. Receive and manage snag list from consultant and ensure timely completion of project including close out procedures as stipulated in Project Blue book. Support the design team/ QS team with technical inputs, unit specifications and design information required for design intent drawings, capex inputs and tender preparation. Review and manage technical documentation including shop drawings, method statements, RFIs, and variation requests. Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports. Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines. Conduct assurance reviews within the project, facilitate the delivery of assurance reviews by independent third parties, and take appropriate action to resolve any issues identified, so that senior stakeholders have confidence that the project can deliver according to time, budget, and quality. Liaise with supply chain and third-party vendors and verifying procurement status. Draft project review reports and presentations, including key information, commentary, and recommendations, to support the review process and enable stakeholders to evaluate progress and agree on change. Manage the deployment of project resources, proactively managing project costs, providing forecasts, and presenting variances with narrative at appropriate review points to ensure effective utilization. Identify and evaluate risks, issues, dependencies, and constraints associated with the project, escalating matters where appropriate. Where necessary, develop, agree on, and implement solutions to overcome these concerns. Draft elements of product documentation and user training to support handover to business as usual. Contribute to post-project reviews and identification of lessons learned. Documenting Lessons Learned and sharing knowledge within department team members to mitigate risks and continuously enhance processes and deliverables. Support quantity and invoice verification and certification of completed works. Contribute to reviewing existing operations in own area of work and generate new ideas to assist in identifying continuous improvements. Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfil personal potential. Maintain an understanding of relevant technology, external regulation, shop fittings and industry best practices through ongoing education, attending conferences, and reading specialist media. Assist in detail development and researching new products/solutions and systems that accomplish the design intent and cost effectiveness. Guide and motivate subordinates to enhance performance and produce quality work and ensure they are continuously developed for higher level roles.<br>Qualifications Qualifications: bachelor’s degree in architecture/ civil engineering; Project Management / Construction Management Certification preferred. Experience: Graduate with 10+ years’ extensive fit-out site experience with at least 5 years in a senior role leading and managing independent client retail projects/ site development projects (mandatory). Proven track record in planning managing & delivering fit-out projects throughout the project’s lifecycle, within set budget & timelines. Experience in coordinating with consultants, contractors, and cross-functional internal teams including finance and merchandisers. Ability to manage multiple tasks within established procedures and practices, with latitude to determine work priorities in a demanding environment. Project Skills: Project Management, Spatial understanding, Construction methodology, Technical Input, Planning and Organizing, Progress Monitoring, Quality, HSE, QA/QC, Site documentation, Design Coordination, presentation, reporting efficiently and delivery. Competencies: Effective Communication, Time Management, Leadership, Commercial Awareness, Team Player, Ethical Decision-Making, Customer Focus, problem-solving skills, Results-Driven Mindset, Accountability and Proactiveness with "Project Owner" mindset, Adaptability, Resourcefulness, Relationship Management Knowledge: Financial Acumen, Computer Proficiency, MEP Services, UAE Local Regulations, Industry Best Practices. Skilled in MS Office, ACAD/ Revit, MS Project/ Primavera and project documentation tools.
Landmark Group Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 50 plus value led, own-built brands across retail, hospitality, food, and leisure. Over the years, our UAE-based group has evolved into a comprehensive retail and hospitality entity, with over 2400 retail stores, leisure, and hospitality outlets, spanning the GCC, Middle East, India, Southeast Asia, and Africa. Landmark Group headquartered in Dubai, UAE is one of GCC's largest omnichannel retailers and India's top home and fashion retailer. We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Home Centre, Emax, Fitness First, to Fun City, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.<br>CSi (Customer Strategy Intelligence) CSi is a newly established strategic business unit within Landmark Group, bringing together the organization's most critical growth-driving capabilities into one integrated engine. Designed to shape the next phase of retail innovation, CSi unifies Data & Analytics, Loyalty (Shukran), Partnerships & Co-brands, Performance & Digital Marketing, and Customer Product & Martech under one vision. At its core, CSi stands for Customer, Strategy & Intelligence—placing customer experience at the center, enabling smarter business decisions through data, and leveraging AI and Business Intelligence to power every interaction and outcome. Joining CSi means becoming part of a high-impact team where Product, Data, AI, and Customer Experience converge to build solutions that serve millions of customers across multiple brands. This is an opportunity to work on meaningful business challenges, take ownership of strategic initiatives, and help redefine how modern retail operates in the region. We are looking for individuals who think customer-first, enjoy solving complex problems through data and technology, and are passionate about AI, Martech, Product, or Analytics. If you're looking to contribute to a fast-paced, highly visible environment where your work drives real business impact, CSi offers the opportunity to build the future of customer intelligence on a scale.<br>ROLE OVERVIEWThe Motion Graphics & Digital Content Designer will create high-quality, on-brand motion, video, and digital-first content across Shukran loyalty touchpoints, including social media, CRM, website, app, digital screens, in-store, and partnership communications. This position translates campaign ideas and creative briefs into engaging animated and video content, from concept and storyboarding through editing, post-production, and final delivery. It plays a key part in strengthening Shukran's social and digital presence, bringing campaign narratives to life, and ensuring content is platform-relevant, visually consistent, and designed to drive customer engagement across the loyalty ecosystem. The role reports to the Content & Creative Manager and works closely with the Graphic Designers within the team.<br>KEY RESPONSIBILITIESMotion Graphics & Animation Create 2D motion graphics, animations, animated typography, transitions, and visual effects for Shukran content across social media, CRM, website, app, and digital screens Translate creative concepts, storyboards, and static key visuals into polished motion assets that align with campaign objectives and Shukran brand guidelines Develop reusable motion templates and design systems that improve production efficiency while maintaining creative consistency and brand identity Apply strong principles of timing, pacing, composition, typography, and visual hierarchy to keep content clear, engaging and relevant Adapt approved motion assets for different markets and channels, including English and Arabic versions and platform-specific sizes<br>Social, Digital & Campaign Content Conceptualize and produce platform-native social content, including Reels, Stories, short-form videos, GIFs, and animated posts communicating Shukran offers, benefits, announcements, participations etc…Optimize content for mobile viewing, including strong opening frames, pacing, subtitles, safe zones, and platform-specific technical requirements, while staying selectively current with social content trends appropriate to the Shukran brand Edit supplied footage, brand assets, typography, music, and sound into short-form digital and social content, exporting and quality-checking final assets against each channel's requirements Deliver motion and video assets for loyalty campaigns, seasonal initiatives, brand collaborations, member communications, and in-store activations Contribute creative ideas and motion-led formats to campaign plans, social calendars, and seasonal marketing priorities Collaboration & Creative Operations Partner with the Content & Creative Manager to translate campaign strategy, messaging, and creative direction into effective motion and digital content Work with the Graphic Designers to maintain a coherent visual system across motion, video, and social assets Liaise with cross-functional stakeholders, including Partnerships, Loyalty Strategy & Growth, Digital Marketing, CRM, and Business Operations, as well as external agencies and production partners Manage multiple creative deliverables and timelines, flagging risks early and ensuring assets are completed accurately and on schedule Maintain organized working files, source assets, and templates using agreed folder structures, naming conventions, and version-control practices<br>QUALIFICATIONS & EXPERIENCEBachelor's degree in Multimedia, Motion Design, Animation, Film, Visual Communication, or a related field A strong portfolio and showreel demonstrating motion graphics, animation, video editing, and social-first digital content across multiple formats is required Professional working proficiency in English and the ability to create and format assets in both English and Arabic; Arabic language proficiency is an advantage5+ years of experience in motion design, animation, video editing, or digital content production, ideally in a fast-paced, campaign-driven environment Proven experience creating social-first motion and video content across multiple platforms, formats, and aspect ratios Experience in retail, e-commerce, loyalty programs, FMCG, or consumer-facing marketing, and working with agencies or production partners, is a strong plus<br>TECHNICAL SKILLSAdvanced proficiency in Adobe After Effects, Adobe Premiere Pro and Media Encoder with strong working knowledge of Illustrator, Photoshop, and Figma Strong capability in 2D animation, motion typography, compositing, masking, colour correction, sound editing, and post-production workflows Strong understanding of platform specifications, codecs, compression, frame rates, safe zones, and aspect ratios, including 16:9, 9:16, 1:1, and 4:5Working knowledge or exploring AI-assisted creative tools for video generation, animation, and image-to-video (such as Runway, Adobe Firefly, or Midjourney), with the ability to integrate AI-generated content into professional motion-design workflows that meet Shukran's brand, quality, and channel requirements<br>CORE COMPETENCIESStrong visual storytelling ability with a sharp eye for movement, timing, composition, and brand consistency Ownership mindset, with the ability to take work from brief to final delivery with minimal oversight Strong organizational skills and the ability to manage multiple projects, formats, feedback rounds, and deadlines simultaneously Collaborative and culturally aware, with sound judgment applying trends to a multi-market loyalty brand Proactive, detail-oriented, and solution-focused, with the flexibility to respond to changing priorities and feedback<br>SUCCESS MEASURESMotion, video, and digital content that is consistently on-brand, visually strong, and fit for each channel Social-first content that communicates campaign messages clearly and contributes to stronger audience engagement Accurate, on-time delivery of campaign assets across multiple formats, markets, and touchpoints Strong day-to-day collaboration with the Content & Creative Manager, Graphic Designers, and wider marketing team
Landmark Group Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 50 plus value led, own-built brands across retail, hospitality, food, and leisure. Over the years, our UAE-based group has evolved into a comprehensive retail and hospitality entity, with over 2400 retail stores, leisure, and hospitality outlets, spanning the GCC, Middle East, India, Southeast Asia, and Africa. Landmark Group headquartered in Dubai, UAE is one of GCC's largest omnichannel retailers and India's top home and fashion retailer. We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Home Centre, Emax, Fitness First, to Fun City, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.<br>CSi (Customer Strategy Intelligence) CSi is a newly established strategic business unit within Landmark Group, bringing together the organization's most critical growth-driving capabilities into one integrated engine. Designed to shape the next phase of retail innovation, CSi unifies Data & Analytics, Loyalty (Shukran), Partnerships & Co-brands, Performance & Digital Marketing, and Customer Product & Martech under one vision. At its core, CSi stands for Customer, Strategy & Intelligence—placing customer experience at the center, enabling smarter business decisions through data, and leveraging AI and Business Intelligence to power every interaction and outcome. Joining CSi means becoming part of a high-impact team where Product, Data, AI, and Customer Experience converge to build solutions that serve millions of customers across multiple brands. This is an opportunity to work on meaningful business challenges, take ownership of strategic initiatives, and help redefine how modern retail operates in the region. We are looking for individuals who think customer-first, enjoy solving complex problems through data and technology, and are passionate about AI, Martech, Product, or Analytics. If you're looking to contribute to a fast-paced, highly visible environment where your work drives real business impact, CSi offers the opportunity to build the future of customer intelligence on a scale.<br>Role Overvire The Graphic Designer – Brand & Campaigns will develop concept-led, on-brand visual communications across Shukran campaigns and initiatives, from initial creative routes and master key visuals through integrated execution across CRM, app, social media, websites, in-store, OOH, and partnership touchpoints. The role combines strong conceptual thinking with hands-on design, translating creative briefs, business objectives, and customer insights into distinctive, scalable design systems that strengthen Shukran's visual identity across markets. The position reports to the Content & Creative Manager and works closely with the creative team (Graphic Designer, Motion Graphics & Digital Content Designer), and the wider marketing team.<br>Key Responsibilities:Brand & Campaign Design Develop visual concepts, moodboards, creative routes, and master key visuals for Shukran communications including seasonal campaigns and initiatives, brand collaborations, announcements, and member communications. Translate campaign briefs, messaging, business objectives, into clear and compelling visual narratives Present creative routes and design rationales, respond constructively to feedback, and refine approved directions Build adaptable campaign design systems that extend consistently across digital, CRM, social, in-store, OOH, and partnership touchpoints Support the implementation and ongoing evolution of Shukran's brand identity, guidelines, templates, typography, colour, imagery, and layout principles<br>Digital & Integrated Execution Design static assets for email and CRM, app, social media, websites, digital media, in-store POS, OOH, presentations, and partnership communications Adapt master visuals across markets, customer segments, channels, formats, and sizes while maintaining clarity, hierarchy, and brand consistency Design visually engaging and responsive landing-page layouts in collaboration with content, CRM, digital marketing, and development teams, ensuring alignment with campaign objectives and brand guidelines. Create accurate English and Arabic layouts, ensuring appropriate typography, alignment, legibility, and cultural relevance Prepare production-ready digital and print artwork, including resolution, colour profiles, bleed, file formats, and final technical quality checks Develop reusable templates, component libraries, and visual toolkits for recurring communications and campaign rollouts<br>Collaboration & Creative Operations Partner with the Content & Creative Manager to translate brand, content, and campaign strategy into cohesive design solutions Collaborate with the Graphic Designer and Motion Graphics & Digital Content Designer to maintain consistency across static and motion assets and support efficient creative handovers Build and maintain organized creative asset libraries, templates, source files, and campaign archives, following clear naming conventions, folder structures, and version-control practices. Coordinate with cross-functional stakeholders, agencies, and production partners when needed, while managing multiple deliverables, timelines, working files, and version-control requirements<br>Qualifications and Education Bachelor's degree in Graphic Design, Visual Communication, Branding, or a related field A strong portfolio demonstrating campaign concepts, master key visuals, brand systems, and integrated digital and print execution is required Professional working proficiency in English and the ability to create and format assets in both English and Arabic; Arabic language proficiency is an advantage<br>EXPERIENCE5+ years of experience in graphic design, brand design, or campaign creative development, ideally in a fast-paced, campaign-driven environment Proven experience developing master key visuals and scalable campaign systems from concept through cross-channel rollout and final production Experience in retail, e-commerce, loyalty programs, FMCG, or consumer-facing marketing, including collaboration with internal teams and external agencies, is a strong advantage<br>TECHNICAL SKILLSAdvanced proficiency in Adobe Photoshop, Adobe Illustrator, and Adobe InDesign, with strong working knowledge of Figma and Keynote. Knowledge of Adobe After Effects is an advantage. Strong command of layout and composition, typography, visual hierarchy, color, imagery, image retouching, and grid systems across digital and print production Working knowledge of AI-assisted visual-development tools such as Adobe Firefly, Midjourney, or equivalent platforms, with the ability to refine outputs to meet brand and quality standards<br>CORE COMPETENCIESStrong conceptual thinking & visual storytelling, with a sharp eye for composition, typography, & brand consistency Ownership mindset, with the ability to take work from brief to final delivery with minimal oversight Collaborative and clear communicator across creative, marketing, business, agency, and production teams Proactive, detail-oriented, culturally aware, adaptable to changing priorities, and open to feedback<br>SUCCESS MEASURESDistinctive, on-brand campaign concepts and master key visuals that strengthen Shukran's creative output Achievement of agreed annual individual performance objectives and measurable contribution to the creative team’s annual KPIs. Consistent, high-quality design execution and efficient collaboration, supported by the timely delivery of accurate, production-ready assets, scalable templates, organized working files, and reusable design systems across channels, formats, and markets.
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong><u>GENERAL PURPOSE:</u></strong></p><br><p>• Behaves and acts (as a manager) in an exemplary fashion, embodying the brand mindset.</p><br><p>• Conveys the hotel's image and atmosphere by providing a warm and friendly welcome, being available and frequently visible in the hotel</p><br><p>• Helps employees improve their skills and provides support for career development</p><br><p>• Manages, motivates and organises personnel in order to improve the quality and creativity of F&B services, in line with brand standards. Makes suggestions for improvement.</p><br><p>• Takes part in the definition of hotel strategy and implements it in the F&B department</p><br><p>• Improves the department's results by increasing sales, improving the management of points of sale (restaurant, 24hr service etc), spend and profitability</p><br><p><strong>Financial Responsibilities</strong></p><br><ul><li>To ensure that Food and Beverage department is managed successfully as independent profit center.</li><li>To ensure that each place of work in the Food and Beverage department is managed by a Management Team (Assistant Restaurant Manager and Supervisor) who are totally accountable for their profitability.</li><li>To monitor all costs and recommend measures to control them in accordance with the annual budgets.</li><li>To establish an integrated cost management plan through product lining, minimal inventories, procurement and Delivery on Demand where possible and cost effective.</li><li>To ensure that the Department Operational Budget is strictly adhered to and in line, and that all costs are strictly controlled.</li><li>To monitor all cost and recommend / institute measures to control them.</li><li>To set and control with the General Manager, Director of Finance and Cluster Director if P&C any incentive schemes for F&B employees.</li><li>To prepare monthly forecasts and schedule resources accordingly.</li><li>To assist in the preparation of the Departmental Budget.</li><li>To analyze and report on a monthly basis the Profit and Loss statements.</li></ul><p><strong>Operational </strong></p><br><p><strong>• </strong>Steers and promotes all the F&B points of sale</p><br><p>• Ensures that all information is duly passed on to the applicable departments</p><br><p>• Organises and supervises the preparation of points of sale according to activity forecasts and product information</p><br><p>• Ensures the brand's reference standards are properly applied</p><br><p>• Ensures that sales materials are of good quality and ensures that pricing is in line with strategy</p><br><p>• In conjunction with the Head Chef, prepares the menus, organises purchases and updates the cooking instructions</p><br><p>• Plans changes in the menu, sets prices and organises the work for the day in coordination with the Chef</p><br><p>• Passes on the management team's decisions</p><br><p>• Knows how all the hotel's departments operate and is able to replace another Head of Department in case of absence</p><br><ul><li>To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work to the standard set</li><li>To implement a flexible employee base, with the right mix of employees.</li><li>To assign responsibilities to subordinates and to check their performance daily.</li><li>To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.</li><li>To ensure that health, hygiene and safety regulations are complied with and applied in the department in compliance with HACCP standards and procedures.</li><li>To be fully aware and conversant of Accor spirit, values and goals and is responsible to integrate them in the day to day operation.</li><li>To be fully aware and conversant of Accor environmental charter and is responsible to integrate them in the day to day operation.</li></ul><p><strong>Commercial/Sales</strong></p><br><p><strong>• </strong>Establishes excellent relations with guests</p><br><p>• Prepares the commercial action plan for the department and ensures its implementation</p><br><p>• Sets daily sales targets to be met by the team</p><br><p>• Is familiar with all the hotel's services and informs guests about them to encourage use</p><br><p>• Analyses guests' comments and implements any corrective actions as required</p><br><p>• Launches and deploys marketing initiatives in the local area in order to increase revenue</p><br><p>• Works in close collaboration with the sales department to ensure high standards of service and satisfaction for meetings customers</p><br><p>• Is actively involved in the local area to keep up-to-date with specific issues and needs</p><br><p>• Keeps close track of what the competition is doing</p><br><p>• Uses creativity and innovation to facilitate commercial operations</p><br><p><strong>Administration</strong></p><br><p><strong>• </strong>Draws up the annual budget for the department and implements any corrective actions required</p><br><p>• Ensures that the management results for the department are in line with the hotel's targets</p><br><p>• Guarantees the respect of procedures governing cash operations, administration and audits, in line with the brand's internal audit guidelines</p><br><p>• Adapts department organisation as required and manages headcount for optimum "prime cost"</p><br><p>• Draws up, implements and ensures that internal checks are carried out</p><br><p>• Supervises F&B purchasing and manages stocks</p><br><p>• Checks inventories that have been carried out</p><br><p>• Ensures that food and beverage costs comply with requirements defined by the hotel and the brand</p><br><p><strong><u>EXECUTIVE RESPONSIBILITIES</u></strong></p><br><ul><li>Report directly to the General Manager.</li><li>To respond to any changes in the Food and Beverage function as dictated by the industry, company or hotel.</li></ul><p><strong><u>Hygiene / Personal safety / Environment</u></strong></p><br><p>• Ensures that the workplace remains clean and tidy</p><br><p>• Applies and ensures application of the hotel's security regulations (in case of fire etc)</p><br><br>Additional Information<br><br><p>Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.<br>When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.</p><br> </div>
Company: Elchai Group Location: Dubai, UAEWork Mode: On-site Working Hours: Monday to Friday, 10:00 AM to 4:00 PMDuration: 8–12 weeks Compensation: Unpaid internship Reporting To: Project Coordinator and Management Future Opportunity: High-performing interns may be considered for a longer-term role based on performance and company requirements. About Elchai Group Elchai Group is an AI-first technology group headquartered in Dubai. We build and operate AI infrastructure, governance systems, digital platforms, automation solutions and technology ventures. Our operating model combines AI-supported workflows with human judgment, documented evidence and management approval. Team members are expected to use approved AI tools responsibly while maintaining confidentiality, accuracy and accountability. About the Role Elchai Group is looking for an organized, proactive and highly reliable Management Operations & Project Coordination Intern. The intern will work alongside the Project Coordinator to learn the company’s daily coordination, reporting and follow-up processes. The selected person must become capable of maintaining operational continuity during the Project Coordinator’s planned leave in the final 2 weeks of October. After the Project Coordinator returns, the intern will continue supporting team coordination, reporting, recruitment administration, marketing operations, meetings, partner pipelines and management trackers. This is not a passive administrative internship. The role requires daily ownership of follow-ups, evidence collection, deadline monitoring and accurate reporting across multiple workstreams. Final hiring, commercial, legal, publishing and management decisions remain subject to human approval. Key Responsibilities Daily Reporting and Management Coordination Collect daily updates from workstream owners. Verify completed work, evidence, current activities, blockers, decisions required, next tasks, owners, deadlines and risks. Identify incomplete, inconsistent or unsupported updates and request clarification. Prepare concise daily management recaps. Distinguish between completed, in progress, awaiting approval, blocked and delayed activities. Escalate risks before deadlines are missed. Ensure no item is marked complete without supporting evidence. Project and Workstream Tracking Maintain project trackers for active company workstreams. Record owners, deadlines, dependencies, evidence and next actions. Follow up with responsible team members before deadlines. Identify overdue tasks, conflicting information and missing ownership. Coordinate handovers between team members. Keep documentation and approved source files organized. Support management approval gates before hosting, publication, deployment or external communication. Meeting Coordination Schedule meetings and confirm date, time zone, participants and agenda. Prepare briefing notes before important meetings. Record agreed actions, owners and deadlines. Send approved follow-up communications. Track outstanding responses and next steps. Never present discussions or proposals as confirmed decisions. Recruitment and HR Operations Support job posting, CV collection, screening and candidate tracking. Confirm candidate availability, UAE location, on-site attendance and acceptance of stated conditions. Coordinate interviews and candidate follow-ups. Maintain candidate records, scores, evidence, stage, next action and deadline. Clearly distinguish contacted, interested, confirmed, interviewed, on hold, rejected and withdrawn candidates. Support structured interviews using approved AI tools. Inform candidates when AI supports an interview. Protect candidate confidentiality and personal data. Never treat AI-generated scores as final decisions. Escalate final hiring and progression decisions for human approval. Marketing Coordination Track content calendars across company accounts. Ensure content is assigned to the correct company page. Coordinate revisions with the Marketing Manager and content team. Track content from draft through review, approval and publication. Identify restricted claims, unsupported statements or incorrect product references. Ensure content requiring approval is not published before approval. Monitor deadlines for videos, carousels, images, captions and supporting materials. Maintain approved versions and publication evidence. Support monitoring of messages and comments on approved company and management profiles. Escalate messages involving pricing, partnerships, legal matters, commercial commitments or material company representation. Sales, GTM and Partner Pipeline Support Maintain trackers across sales, marketing, GTM and fundraising workstreams. Record qualification status, responses, meeting outcomes, missing information and next actions. Follow up on questionnaires, case studies and supporting evidence. Prepare internal management summaries. Separate rejected and closed opportunities from active opportunities. Never describe partnerships, integrations or commercial engagements as confirmed before management approval. Escalate pricing, retainers, success fees, minimum commitments and contractual terms before commitments are made. Document and Knowledge Management Organize approved documents in the correct Drive folders. Maintain naming standards, version control and access permissions. Ensure teams use the latest approved documents. Protect confidential candidate, client, legal and commercial information. Maintain evidence records for decisions, approvals and completed activities. Support management documents, reports and controlled presentations using approved source material. Email and Communication Monitoring Monitor approved operational inboxes and communication channels. Draft professional follow-ups for human review. Track external responses and dependencies. Escalate legal, banking, contractual, commercial or sensitive messages. Never provide external commitments or approvals without authorization. Maintain professional and consistent communication. Handover and Leave-Coverage Responsibilities During training, the intern will shadow the Project Coordinator and learn:Daily reporting processes. Active trackers and workstream owners. Recurring meetings and follow-up routines. Recruitment and candidate pipelines. Marketing calendars and approval rules. Partner and business-development pipelines. Document locations and controlled source files. Escalation routes and management approval gates. Before the final 2 weeks of October, the intern must demonstrate the ability to:Produce accurate daily management recaps. Maintain assigned trackers independently. Follow up professionally with workstream owners. Identify blockers, missed deadlines and missing evidence. Coordinate meetings and record actions correctly. Escalate decisions without exceeding authority. Maintain operational continuity during the Project Coordinator’s absence. Required Profile Highly organized and reliable. Comfortable coordinating multiple workstreams. Proactive with follow-ups. Able to distinguish facts, proposals, open questions and final decisions. Strong written and spoken English. Professional with candidates, colleagues, managers and external parties. Confident using spreadsheets, trackers and shared document systems. Comfortable using AI tools for drafting, summarizing, research and administrative support. Careful with confidential, personal, legal and commercial information. Able to work accurately under deadlines. Available to work on-site in Dubai. Available for training and full operational coverage during the final 2 weeks of October. Technical Requirements Good working knowledge of Google Drive, Google Sheets or Microsoft Excel. Familiarity with Linked In, Indeed, email and calendar management. Ability to maintain structured project and candidate trackers. Ability to prepare concise daily and weekly reports. Comfortable using Chat GPT, Gemini or other approved AI tools. Basic understanding of project coordination, recruitment or business operations. Strong attention to detail and version control. Nice to Have Experience in project coordination, operations, HR or administration. Experience coordinating interviews or recruitment pipelines. Experience supporting marketing or social-media operations. Familiarity with CRM, applicant-tracking or project-management systems. Experience preparing meeting notes, reports or partner trackers. Basic understanding of data privacy, confidentiality and approval workflows. Performance Expectations The intern will be assessed on:Accuracy and completeness of reports. Ability to collect and verify evidence. Reliability in following up before deadlines. Professional written communication. Accuracy of trackers and document organization. Ability to identify risks and blockers early. Respect for confidentiality and approval boundaries. Ability to maintain continuity during leave coverage. Ability to support the wider team after the Project Coordinator returns. Important Authority Boundaries The intern may coordinate, prepare, record, follow up and escalate. The intern may not independently:Approve hiring or candidate progression. Commit the company to commercial terms. Approve legal or banking documents. Confirm partnerships or integrations. Publish sensitive content. Authorize deployments or hosting. Make statements about regulatory or licensing status. Send external commitments on behalf of management. All material decisions require approval from the responsible human manager. What You Will Learn How an AI-first company coordinates multiple ventures and workstreams. Evidence-based management reporting. Recruitment and candidate pipeline management. Marketing, sales and partner coordination. Human approval gates in AI-supported operations. Deadline, risk, documentation and accountability management. How to support senior management without exceeding defined authority.
Company Description<br><br>We’re Checkout.com. You might not know our name, but companies like e Bay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. <br><br>We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. <br><br>Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. <br><br>If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. <br><br>With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.<br><br>Role Overview<br><br>As our merchant-base, product portfolio, and global headcount continue to grow, we are looking for a Senior Regional Marketing Leader to oversee marketing and drive targeted account growth across the MENA region. This high-impact role will champion our regional ABM strategy, aligning closely with local commercial leadership to design, execute, and scale high-converting 1:1, 1:few, and 1:many account-based programs. In addition to driving deep ABM strategy, this leader will oversee Field Marketing, Events, PR, and demand generation initiatives across key regional markets.<br><br>The incoming leader will manage a team of two as well as managing and optimising return on our MENA marketing budget. This budget will be directly managed in-market, and through coordination with the MENA GM and the Commercial Heads.<br><br>This person will dual-report to the MENA GM and Global CMO, working closely with the broader global Marketing team to shape and execute our go-to-market strategy focused on priority prospects, in-pipe opportunities and cross-sell / upsell of the back book. The person will be expected to build highly effective local and global working relationships and be a champion for marketing collaboration.<br><br>Remit And Responsibilities<br><br>Go-to-Market Strategy: Collaborate with The Marketing Leadership Team and the MENA GM to define and deliver integrated go-to-market strategies aligned with business goals for front book and back book execution. Executive Collaboration: Act as a trusted partner for our MENA GM, the CMO and other executive stakeholders, to develop and execute regional marketing strategies that drive impactful outcomes and contribute to business objectives. You will drive tight alignment with regional growth strategies and our global marketing plan. Account-Based Marketing (ABM) Engine: Lead the strategy and execution of sophisticated multi-touch ABM programs across enterprise segments in MENA. Utilize intent data, predictive scoring, and deep account intelligence to deliver hyper-personalized campaigns, custom content, and tailored sales collateral across key verticals. You will bring a proven track record as an ABM specialist. Regional Marketing Leadership: Work across Commercial and Partnerships to create cohesive and impactful regional plans. You will be responsible for designing and executing the marketing strategy and plan in the region and will need to influence other marketing leaders to deliver what’s needed to support the execution of the plan. This role will be high on influence and collaboration, optimising global spend for quality investment and planning in the market. Your success will be dependent on the ability to forge close working relationships with the Marketing Leadership Team. Team Leadership: Manage and grow a team of marketers with varying areas of expertise. Foster a high-performance environment built on trust, ownership, and continuous development. Be the Checkout brand ambassador for the region, working with our partners across the organisation to continue to build our culture in the MENA region. Budget Management: Allocate resources strategically to maximize ROI and support the region’s commercial priorities. You’ll be accountable for delivering high impact programs that accelerate commercial results. Market Alignment: Stay abreast of market dynamics and industry trends, ensuring marketing efforts align with both global strategies and local preferences to drive effective engagement with enterprise customers Measurement and Optimization: Measure performance, and use insights to adjust strategy and improve outcomes for our Enterprise Marketing. Communicate results to stakeholders across the business<br><br>Desired Background and Core Competencies<br><br>ABM & Enterprise Specialization: Over a decade in strategic B2B marketing leadership with a deep expertise in Account-Based Marketing (ABM) for complex enterprise accounts. Proven experience in B2B Saa S, enterprise software, or payments/fintech environments is essential. Communication Skills: Excellent communication skills across all levels, with the ability to effectively convey complex ideas and influence buy-in from senior stakeholders in English, Arabic proficiency is an added advantage. MENA PR Strategy & Agency Oversight: Deep knowledge of the MENA media ecosystem. Proven experience selecting, steering, and holding PR agencies accountable to strict KPIs, driving narrative control, press coverage, and growing market Share of Voice (SOV) across English and Arabic media. Leadership Skills: Track record of exceptional leadership and team management, with the ability to inspire and mentor a team of marketing professionals and cross-functional partners to achieve ambitious goals and drive impactful outcomes. Adept at steering complex projects, setting clear priorities, delegating effectively, and maintaining a keen eye on budgets Bilingual Written & Spoken Excellence: Exceptional native-level proficiency in both English and Arabic (written and spoken). Hands-on owner of all advertising, marketing assets, and content materials in Arabic guaranteeing flawless quality, brand consistency, and high-converting messaging across both languages. Cross-Functional Collaboration: Incredible cross-functional collaboration skills, with the ability to build and maintain relationships with key stakeholders and drive alignment and execution of marketing initiatives across departments. Ideally with have evidenced this at scale, in matrixed/global environments Strategic Thinking: Strategic thinker with a proven ability to develop innovative marketing strategies, explore new approaches, and champion experimentation to stay ahead in the rapidly evolving market landscape Analytical Mindset: Strong analytical skills, with the ability to utilize marketing technology tools to measure the impact and ROI of marketing activities, providing actionable insights to drive continuous improvement and optimization Data-driven decision-making: high-proficiency in leveraging martech tools for performance and ROI tracking, as well as turning insights into tangible actions Innovation mindset: constantly on the hunt for innovative strategies and eager to test new tactics to connect with and provide value to our merchants Team spirit: a genuine enthusiasm for being an integral part in a dynamic team, seamlessly collaborating with colleagues from all corners of the globe to make an impact<br><br>Additional Information<br><br>Bring all of you to work<br><br>We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.<br><br>Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.<br><br>We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.<br><br>It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.<br><br>Life at Checkout.com<br><br>We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.<br><br>Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.<br><br>For a closer look at daily life at Checkout.com, follow us on Linked In and Instagram
Please note that this job is based in Erbil, Kurdistan region of Iraq, apply only if you are willing to relocate and the salary range meets your expectations.<br>Salary range: $4000 - $6000.<br>Job Title: Process Team Lead Location: Erbil Sector: Energy/ Power Planet<br><br>Purpose of the Job The Process Team Lead is responsible for leading and overseeing the Process Engineering discipline for thermal power plant projects, ensuring that the process design meets project requirements, applicable engineering standards, safety requirements, and operational objectives. The role is responsible for ensuring that the process system:Meets the functional and performance requirements of the project. Meets applicable safety, reliability, maintainability, and operability requirements. Meets project specifications and recognized industry standards. Meets applicable equipment sparing requirements. Provides appropriate and accurate process information to other engineering disciplines. Supports efficient procurement, construction, pre-commissioning, commissioning, startup, and handover activities. The Process Team Lead will also ensure that equipment sizing and selection are technically appropriate and that the overall process design is sufficiently developed to support procurement, construction, commissioning, and final handover.<br>Main Duties and Responsibilities Process Engineering & Design Lead and coordinate Process Engineering activities throughout the project lifecycle. Review and approve process engineering deliverables, including:Process Flow Diagrams (PFDs) Piping & Instrumentation Diagrams (P&IDs) Heat and Material Balances Hydraulic calculations and studies Heat balance diagrams Equipment data sheets Operating and process design manuals Process calculations and technical reports Review and approve Utility Flow Diagrams (UFDs) and Utility Distribution Diagrams (UDDs). Perform or review process simulations and develop basic process diagrams, including PFDs and heat/material balances. Ensure appropriate process equipment sizing and selection in accordance with project specifications and recognized industry practices. Review process design calculations and verify that design assumptions and parameters are technically sound. Ensure process designs adequately address safety, reliability, operability, maintainability, and efficiency requirements. Provide accurate process engineering data and technical input to other engineering disciplines.<br>Thermal Power Plant Engineering Apply relevant process engineering principles and practices applicable to thermal power plant systems. Ensure process engineering activities are aligned with the specific requirements of thermal power plant design and operation. Coordinate process design interfaces between major plant systems and other engineering disciplines. Review process requirements related to plant operation, startup, shutdown, utilities, and associated systems. Support resolution of technical issues arising during engineering, procurement, construction, commissioning, and operation. Ensure process engineering deliverables remain aligned with project requirements and approved design changes.<br>Team Leadership & Coordination Lead and coordinate the Process Engineering team and allocate work according to project priorities. Review the work and deliverables prepared by Process Engineers and other team members. Provide technical guidance and support to junior and senior process engineers. Inform the Process team of project scope changes and provide direction on required technical modifications. Ensure process documentation is updated in line with approved changes. Coordinate closely with other engineering disciplines to ensure effective multidisciplinary integration. Participate in technical discussions and provide solutions to process-related issues. Monitor progress, identify technical or resource constraints, and escalate critical issues to the Project Engineering Manager.<br>Construction & Procurement Support Support the construction team during the construction phase to ensure that process design remains aligned with approved project requirements. Review and address technical queries, site requests, and design changes related to Process Engineering. Support the procurement team by providing process information and reviewing relevant technical documentation. Review vendor documentation and technical submissions where required. Ensure approved changes resulting from procurement or construction activities are properly reflected in process documentation. Pre-Commissioning, Commissioning & Handover Provide Process Engineering support during pre-commissioning and commissioning activities. Support troubleshooting and resolution of process-related issues during commissioning and startup. Review plant startup and shutdown procedures and other relevant operational procedures. Participate in commissioning, performance testing, and handover activities as required. Review and approve marked-up engineering documents prior to the preparation and issuance of final as-built documentation. Ensure process documentation is complete and technically accurate for final project handover. Process Safety & Technical Reviews Participate in relevant technical and safety reviews, including:HAZOPHAZIDSIL studies3D model reviews Design reviews Operability and constructability reviews Ensure process engineering activities comply with applicable occupational health, safety, and environmental requirements. Identify process-related safety risks and support implementation of appropriate mitigation measures. Demonstrate a strong commitment to occupational health and safety procedures. Meetings & Reporting Attend weekly project meetings and additional technical meetings as required. Coordinate with the Project Engineering Manager and other engineering disciplines. Prepare periodic progress, activity, and achievement reports for the direct supervisor. Report significant technical issues, delays, design changes, and project risks in a timely manner. General Administrative & Team Management Duties Identify Process Engineering manpower requirements in coordination with project management and HR. Identify training and development needs of Process Engineering team members. Coordinate with HR & Administration regarding employee development and training. Monitor the performance and workload of Process Engineering team members. Conduct or contribute to performance appraisals and recommend appropriate development actions. Manage employee leave and other administrative matters within the Process Engineering team. Nominate an appropriate deputy to cover the role during periods of absence. Perform other duties assigned by the direct manager within the scope of the role.<br>Communication Channels Internal Project Engineering Manager All Engineering Divisions Project Management Procurement Construction Commissioning and Operations Teams External Construction Project Manager Field Engineering Team Site Quality Control Team Engineering Consultants Equipment and Package Vendors Contractors and Subcontractors<br>Job Specification Education Bachelor's Degree in Chemical Engineering or a closely related engineering discipline. Additional professional engineering qualifications or relevant technical certifications are an advantage.<br>Professional Experience Minimum 10–12 years of relevant Process Engineering experience. Significant experience in thermal power plant projects is mandatory. Proven experience in power plant process design and/or plant operations. Previous experience in a Process Team Lead, Lead Process Engineer, Senior Process Engineer, or equivalent senior technical role is required. Demonstrated experience coordinating Process Engineering activities across multidisciplinary project teams. Experience supporting projects through engineering, procurement, construction, pre-commissioning, commissioning, startup, and handover is highly desirable. Mandatory Technical Experience Candidates should demonstrate practical experience in:Thermal power plant process engineering. Process design and engineering. PFD and P&ID development and review. Heat and Material Balance. Hydraulic calculations and studies. Process simulation. Process equipment sizing and selection. Process safety engineering. Utility systems and process interfaces. Engineering design review and technical documentation. Construction and commissioning support. Multidisciplinary engineering coordination.<br>Software & Technical Tools Strong working knowledge of relevant engineering software, including:Aspen HYSYSAspen or equivalent process simulation software Auto CADMS Office Experience with HTRI and other relevant process engineering tools is an advantage.<br>Leadership & Management Competencies Proven ability to lead and coordinate a Process Engineering team. Strong technical decision-making and problem-solving skills. Ability to review, challenge, and approve engineering deliverables. Ability to coordinate effectively with engineering, procurement, construction, commissioning, and operations teams. Strong communication and interpersonal skills. Ability to manage competing technical priorities and project deadlines. Ability to provide technical guidance and mentoring to engineers. Strong attention to technical accuracy and engineering quality.<br>Languages English – Mandatory Arabic – Preferred Kurdish – Preferred<br>Key Selection Criteria Candidates will be assessed primarily against the following requirements:Relevant thermal power plant experience – Mandatory10–12+ years of relevant Process Engineering experience Previous senior/lead-level Process Engineering experience Strong knowledge of thermal power plant process design and engineering Experience with PFDs, P&IDs, heat/material balances, hydraulic calculations, and process simulation Experience with equipment sizing and selection Experience supporting construction, commissioning, startup, and handover Strong multidisciplinary coordination and team leadership capability Strong English communication and technical writing skills Proficiency in relevant process engineering software
Job Description<br><br>Aldar Education is currently seeking a Human Resources Officer (Arabic Speaker) to support our growing family of owned and operated schools in the UAE. This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group.<br><br>As the leading education group in Abu Dhabi, we provide inclusive and innovative learning that inspires and empowers communities. We offer a range of brands for all learners in our community, from nursery through to adult education. We offer the broadest choice of curricula. In the largest number of locations in Abu Dhabi.<br><br>Starting with one school and 250 students in 2007, Aldar Education has grown into a highly sought-after education provider, now supporting over 38,000 students in 31 schools and a growing network of almost 5,000 educators, with over 100 nationalities, offering a wide range of curricula and ancillary services such as a Teacher Training Academy.<br><br>Working collaboratively, our education network’s purpose is to empower the next generation to shape our future, directly supporting the educational goals of Abu Dhabi’s government. Today, Aldar Education’s efforts are guided by the Abu Dhabi Economic Vision 2030 plan, which aims to build a sustainable knowledge-based economy through premium education.<br><br>The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.<br><br>The HR Officer must provide an effective people-related support function to the school, and to be the key point of contact for new, current, and exiting staff in relation to all employment matters. They will be required to continuously strive to exceed internal & external customer expectations while embracing the Aldar Education Core Values. They need to embody the values, vision and ethos of Aldar Education and assist the Principal in implementing processes and policies which will ensure high-quality and successful outcomes.<br><br>Responsibilities<br><br>Main Duties:<br><br>Be the primary point of contact for all school staff on HR queries, including contracts, terms and conditions, payroll, housing, HR policies and entitlements. Support SLT in the effective attraction and recruitment of school-based staff. Manage the onboarding process for all incoming staff, including pre-employment communication to ensure new starters are aware of the requirements for their role and for working and living in the UAE. Coordinate and manage employee exit processes, liaising with the Operations teams.<br><br><br>Specific Duties:<br><br>Talent Acquisition & Onboarding<br><br>Utilise Oracle (or other ATS) to advertise and manage vacancies and candidate lifecycles. Advertising, screening, shortlisting, interview management and candidate tracking for all school staff in support of the Heads of School. Conduct pre-employment safer recruitment checks for all staff, including references and suitability/police clearances and ensure appropriate follow-up based on each case. Coordinate new starter induction in school, and ensure communication takes place pre-employment. Manage the onboarding of school-based staff, liaise with IT for relevant systems/email set-up and processing staff ID cards. Coordinate ADEK pass applications and processing for new staff, ensuring clarity of timelines and providing guidance and support where required. Coordinate the visa and work permit applications and processing for new staff, ensuring they are aware of their requirements, in line with group-wide guidance and in collaboration with the HQ HR & Public Relations teams. Ensure the school’s recruitment activity is in line with the staffing headcount. Create and issue offer letters, contracts, contract renewals and associated documentation in line with the group-wide terms and conditions and policies. Responsible for booking any flights/hotel and raising relevant PRs. Responsible for updating and maintaining accurate data for On-boarding new staff.<br><br><br>Performance Enablement:<br><br>Coordinate the school’s probationary processes in accordance with group-wide policies and processes. Coordinate performance review and appraisal cycles in accordance with group-wide policies and processes to support the SLT in achieving a high-performance culture. Track and provide reports to HQ HR on all key performance cases. Professional development – monitor, book and track PD for school staff and provide reports as requested by the SLT, School Ops Manager and HQ HR HR Operations.<br><br><br>HR Operations:<br><br>Health Insurance applications, renewals, cancellations and associated management for all school staff in coordination with HQ Public Relations team. Management and reporting of staff time and attendance, including managing the time and attendance systems. Responsible for issuing NOCs and other relevant staff letters (e.g. Bank, Government, Immigration, experience letters etc). Keep the School’s organization chart up to date and ensure that HQ are aware of any changes. HR KPIs - collate people metrics based on the Aldar Education HR KPI requirements and provide reports on a monthly and ad-hoc basis, including but not limited to absence, turnover, PD, recruitment activity, disciplinary and performance management cases, compliance rates (visas and ADEK pass etc). Process exiting staff as leavers and ensure all associated exit procedures are completed, including liaison with HQ payroll for the calculations of full and final settlements, and associated housing closeout procedures. Responsible for ensuring all resigned staff have correct acknowledgement letter and all relevant documents collated. Maintain up to date confidential employment records and staff files on site at school. Maintaining HR systems and ensuring they accurately reflect the staffing within the school. Monitor and maintain CTC, ensuring agreed headcount is correct. Participate in group-wide HR meetings in order to share knowledge, best practice and to ensure consistency within group standards.<br><br><br>Employee Relations:<br><br>Support the SLT with investigations and disciplinary management of staff, ensuring accurate records of cases are kept within confidential employment files. Provide advice, counsel and guidance to employees on relevant issues and escalate to SLT or HQ HR where required. Provide support to SLT in managing informal ER cases in accordance with group-wide policies and standards. Any other duties as reasonably expected.<br><br><br>Qualifications<br><br>Minimum Qualifications:<br><br>Minimum bachelor's degree in Human Resources or similar. Related industry qualification, of graduate level, for the assigned functional area(s). Recognized HR Qualification and/or professional subscription (eg CIPD) desirable.<br><br><br>Minimum Experience:<br><br>Minimum 4 years in HR or Recruitment in any industry or;2 year in Generalist HR within a service-related industry. School HR experience of high advantage.<br><br><br>Job Specific Knowledge & Skills:<br><br>Sound working knowledge of UAE Labour Law. Competent using IT systems, including Microsoft Word/Excel/Outlook. Strong organizational and prioritisation skills. Experience liaising with government bodies in the UAE as well as a working knowledge of HAAD and Immigration requirements and processes. Fluent Arabic & English communication skills, written and oral essential. Attention to detail with diligent follow up, and able to execute in a timely manner. Skilled in multi-tasking and handling pressure. Organizational ability, of self and others. Forethought and forward planning (particularly as this relates to local Government compliance matters). Capable of influencing people and talented in networking with cultural sensitivity. Excellent interpersonal skills. The incumbent requires to reside in the same Emirate of the school assigned to<br><br><br>What We Offer<br><br>Aldar Education is a family of world-class, child-centered, and innovative schools based in the UAE. We educate students across our group of owned and managed schools and as we grow, so does our need for highly skilled, inspirational, and dedicated school and educational leaders. We offer an attractive remuneration package including a range of benefits. Our future-focused learning model includes both students and staff, so we place a special emphasis on professional development, coaching, and training.<br><br>Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves.<br><br>This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are dedicated to our national development strategy and encourage UAE Nationals in their application to our company.<br><br>Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.