Office boy Jobs - Ras Al Khaimah UAE

<p><h4>Exceptional hospitality starts with you</h4> <p>Here's what you'll do during a typical day:</p> <h4>Essential functions</h4> <ul> <li>Responding to all inquiries in a highly professional and personalized manner.</li> <li>Reservations agent should be offering the most suitable room types and curate the experience based on guest preference.</li> <li>Answer both internal and external calls as per brand standard and FORBES.</li> <li>Should know and be able to describe the booking terms and policies for various packages.</li> <li>Ensure that all reservation requests are processed with quality along with all information obtained; this should be updated and shared with relevant departments.</li> <li>Handle modification or cancellation inquiries from guests and partners.</li> <li>Build and maintain strong relationships with partners, regular bookers, and repeat customers.</li> <li>Perform quality checks on arrivals and reservations entered the previous day to ensure that all necessary information including billing, VIP levels, and preferences are updated as per standard.</li> <li>Upsell higher room types.</li> <li>Review no-shows and late cancellations and act accordingly. Understand the business trends and take calculated risks when required.</li> <li>Handle all incoming emails related to reservations promptly as per standard response time.</li> <li>Maintain up-to-date knowledge about ongoing promotions and hotel offerings to provide accurate and efficient information to guests.</li> <li>Record keeping of all reservation correspondence including complimentary/HU forms, LPOs, voucher stays, etc.</li> <li>Follow up on payments for reservations which require prepayments, e.g., advance deposits, travel agent reservations with cash payment basis.</li> <li>Resolve guest issues and act as point of contact. In case escalation is needed, it should be done immediately.</li> <li>Work closely with the commercial team and participate in business meetings whenever needed.</li> <li>Handle group reservations (if applicable) including creation of SRPs, group master, rooming list, and build packages.</li> <li>Have a brief understanding and process of package elements and distributions.</li> <li>Collaborate with other departments including front office, commercial, and finance.</li> <li>Keep open communication with the reservations manager and proactively highlight any operational challenges, guest complaints, initiatives, etc.</li> </ul> <h4>Supportive functions</h4> <p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p> <ul> <li>Assist office in any other administrative duties as needed.</li> <li>Prepare reports as required.</li> <li>Attend training and meetings as required.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>Ability to read, listen, and communicate effectively in English.</li> <li>Ability to assess, read, and accurately input information using a moderately complex computer system.</li> <li>Ability to effectively deal with both internal and external customers, some requiring high levels of patience, tact, and diplomacy. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<p><h4>Human resources coordinator</h4> <p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track human resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities.</p> <p>Respond to questions, requests, and concerns from employees and management regarding company and human resources programs, policies, and guidelines. Inform human resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.</p> <p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <ul> <li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li> <li><strong>Related work experience:</strong> At least 1 year of related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p> <p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a front office agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <h4>Essential functions</h4> <ul> <li>Meeting, greeting and directing guests who enter the lobby area.</li> <li>Serving as the main point of contact for regular guests and VIP guests and ensuring the hotel departments are fully briefed on their requirements.</li> <li>Building and maintaining positive relationships with guests and team members.</li> <li>Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner.</li> <li>Serving as the main point of contact guests within reception scope – ensuring they spend a comfortable and memorable stay.</li> <li>Managing, recording and resolving guest complaints promptly.</li> <li>Delivering the true Waldorf service promise to our guests, by being the main point of contact for TWS guests before, during and after their stay.</li> <li>Demonstrating a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate.</li> <li>Ensuring a speedy resolution to any problems that may arise on shift.</li> <li>Ensuring a very high level of customer service is constantly maintained for reception and lobby area.</li> <li>Answering queries from guests, referring them to contact points at which they can obtain further information.</li> <li>Participate in trainings in all areas, i.e. computer systems, balancing of shifts, day-to-day operations and guest service.</li> <li>Covering telephone and operator duties as required.</li> <li>Performing tasks with utmost accuracy and consistency, ensuring all the follow ups are done in a timely manner.</li> <li>Completing check list and passing handover to the next shift.</li> <li>Personalizing every interaction with the guests, collecting golden nuggets, offering Hilton Honors membership, customizing upsell practices.</li> </ul> <h4>Supportive function</h4> <p>In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p> <ul> <li>Supporting and assisting other departments when required.</li> <li>Liaising with other departments regarding matters arising e.g. security, housekeeping, engineering, accounting, food & beverage etc.</li> <li>Reporting to the front office manager any maintenance that needs attention at the lobby.</li> <li>Following through these maintenance issues when required.</li> <li>Liaising with housekeeping regarding accommodation requirements.</li> <li>Assisting with the duties of other departments if limited staff and upon management request.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>Ability to effectively deal with team members and guests who will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Excellent interpersonal skills to provide overall guest satisfaction.</li> <li>Excellent mathematical comprehension to understand and interpret numbers as they apply to the operations in hotels.</li> <li>Ability to access and accurately input information using a moderately complex computer system.</li> <li>Ability to read, write, speak and understand the English language to communicate effectively with guests and team members.</li> <li>Ability to work under pressure and deal with stressful situations during busy periods.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Transguard Workforce Solutions is the UAE’s leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.</p><p>We are currently recruiting for a <strong>Sales Promoter- Home Appliances </strong>for our client to be based out of their <strong>Dubai </strong>Office.</p><p><br><br></p><p><strong>Job Summary:</strong><br>We are looking for a dynamic and customer-focused <strong>Sales Promoter</strong> to promote and sell home appliance products. The ideal candidate will have prior experience in home appliance sales, excellent communication skills, and a strong ability to engage customers and drive sales.</p><br><p><strong>Key Responsibilities:</strong></p><ul><li><p>Promote and sell home appliance products to customers.</p></li><li><p>Demonstrate product features, benefits, and usage to potential buyers.</p></li><li><p>Provide excellent customer service and respond to customer inquiries professionally.</p></li><li><p>Achieve sales targets and contribute to overall store performance.</p></li><li><p>Maintain product displays and ensure merchandise is presented attractively.</p></li><li><p>Keep up to date with product knowledge, promotions, and competitor activities.</p></li><li><p>Build positive relationships with customers to encourage repeat business.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Prior experience in selling <strong>Home Appliances</strong> is mandatory.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Excellent sales and customer service skills.</p></li><li><p>Ability to work in a target-driven environment.</p></li><li><p>Presentable, confident, and customer-oriented.</p></li><li><p>Willing to work anywhere within the UAE as per business requirements.</p></li><li><p>Currently the role will be based in <strong>Dubai</strong>.</p><br></li></ul><p><strong>Preferred Qualifications:</strong></p><br><ul><li><p>High school diploma or equivalent.</p></li><li><p>Experience working in retail stores, electronics, or home appliance showrooms.</p></li></ul><br><p></p></section>

<ul><li><p>Welcome and engage customers visiting the showroom in a professional manner.</p></li><li><p>Conduct customer needs assessments, product demonstrations, and test drives.</p></li><li><p>Deliver an outstanding customer experience that positively impacts NPS and Mystery Shopping results.</p></li><li><p>Achieve monthly individual sales targets and contribute to overall showroom performance.</p></li><li><p>Build and manage a healthy sales pipeline using CRM systems.</p></li><li><p>Promote finance, insurance, and value-added products aligned with customer needs.</p></li><li><p>Accurately maintain leads, opportunities, customer records, and test drive activities in C4C.</p></li><li><p>Follow all company sales processes, governance requirements, and internal controls.</p></li><li><p>Ensure accurate sales documentation, deposits, and vehicle order processing.</p></li><li><p>Maintain showroom standards, demo vehicle readiness, and professional conduct at all times.</p></li><li><p>Complete all mandatory sales, compliance, and system training requirements.</p></li><li><p>Collaborate with colleagues and stakeholders to deliver a seamless customer journey.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Required skills to be successful:</strong></p><ul><li><p>Strong sales and customer relationship-building capabilities.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to influence customer decisions through value-based selling.</p></li><li><p>Strong negotiation and closing skills.</p></li><li><p>CRM and lead management experience.</p></li><li><p>Ability to manage multiple priorities in a fast-paced retail environment.</p></li><li><p>High attention to detail and process compliance.</p></li><li><p>Strong problem-solving and customer service mindset.</p></li><li><p>Self-motivated with a target-driven approach.</p></li><li><p>Proficiency in Microsoft Office applications, particularly Excel.</p></li></ul></li></ul><br><p><strong><br>What equips you for the role:</strong></p><ul><li><p>Bachelor's Degree.</p></li><li><p>Minimum 2 years of sales experience, preferably within luxury retail, automotive, technology, electronics, or premium customer-facing industries.</p></li><li><p>Automotive sales experience is advantageous.</p></li><li><p>Fluent written and spoken English; Arabic is preferred.</p></li><li><p>Experience working with CRM systems and sales pipeline management.</p></li><li><p>Proven ability to achieve sales targets and KPIs.</p></li><li><p>Strong customer engagement and presentation skills.</p></li><li><p>Ability to adapt to new sales approaches and technologies.</p></li><li><p>Results-oriented with a strong sense of accountability and ownership.</p></li><li><p>Demonstrates Al-Futtaim values of Respect, Integrity, Collaboration, and Excellence.</p></li></ul>

<p>Role Overview We are seeking a proactive QHSE Officer to strengthen our Quality, Health, Safety, and Environmental standards across fleet and office operations. The role ensures compliance with ISM, ISPS, and ISO requirements, drives continuous improvement, and supports safe, efficient vessel operations. This position is ideal for candidates with strong maritime safety knowledge, audit experience, and a passion for embedding a culture of safety and quality. Key Responsibilities • Monitor day to day vessel operations to ensure smooth activities at sea and port without delays or accidents. • Ensure certifications (ISM/ISPS/ISO) remain valid and compliant. • Oversee reporting requirements, documentation, and drill records under ISM, ISPS, and SMS. • Plan and conduct internal audits, safety inspections, and management reviews. • Brief senior officers on SMS, company policies, and charterer requirements before deployment. • Investigate incidents and participate in Board of Investigation and Emergency Response Teams. • Liaise with authorities, charterers, and external stakeholders on QHSE matters. • Maintain and update SMS documentation, ensuring revision control and compliance with retention policies. • Promote STOP card programs, PPE monitoring, and vessel HSE statistics reporting. • Support offshore safety representatives and attend shore side safety committee meetings.</p><p>• NEBOSH Certification / IOSH Graduate / OHS Diploma or equivalent experience. • Strong knowledge of ISM, ISPS, ISO standards and maritime safety regulations. • Experience in vessel audits, risk assessments, and incident investigations. • Excellent communication and documentation skills. • Ability to work collaboratively with shipboard and shore side teams.</p>

<p><strong>Key Responsibilities</strong></p><p><strong>Technical Design & Engineering</strong></p><ul><li><p>Develop conceptual and detailed engineering designs for Blast Resistant, Explosion Proof Modular Buildings, E-Houses, MCC Buildings, Control Rooms, and Containerized Solutions.</p></li><li><p>Review client specifications, datasheets, engineering standards, and tender documents.</p></li><li><p>Prepare technical layouts, General Arrangement (GA) drawings, equipment layouts, and engineering calculations.</p></li><li><p>Coordinate with Structural, Mechanical, Electrical, HVAC, Fire & Gas, and Architectural disciplines.</p></li><li><p>Ensure designs comply with international codes, standards, and project specifications.</p></li></ul><p><strong>Proposal Engineering & Tendering</strong></p><ul><li><p>Review RFQs, tender documents, and technical specifications.</p></li><li><p>Prepare technical and commercial proposals in line with client requirements.</p></li><li><p>Develop technical clarifications, compliance matrices, deviations, and bid documentation.</p></li><li><p>Participate in bid clarification meetings and technical discussions with clients and EPC contractors.</p></li><li><p>Coordinate with engineering, procurement, and commercial teams during bid preparation.</p></li></ul><p><strong>Estimation & Costing</strong></p><ul><li><p>Prepare detailed cost estimates and Bills of Quantities (BOQs).</p></li><li><p>Identify material requirements and obtain quotations from suppliers and subcontractors.</p></li><li><p>Evaluate fabrication, logistics, transportation, and installation costs.</p></li><li><p>Support management with pricing strategies, project budgeting, and risk assessments.</p></li></ul><p><strong>Application Engineering</strong></p><ul><li><p>Recommend optimized engineering solutions based on project specifications and customer requirements.</p></li><li><p>Deliver technical presentations and engineering support to clients.</p></li><li><p>Provide pre-award and post-award engineering assistance.</p></li><li><p>Support project execution teams during detailed engineering and implementation phases.</p></li></ul><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Mechanical Engineering, Structural Engineering, or a related Engineering discipline.</p></li><li><p>Minimum <strong>5–8 years</strong> of relevant experience in:</p><ul><li><p>Blast Resistant Buildings (BRB)</p></li><li><p>Explosion Proof Modular Buildings</p></li><li><p>E-Houses</p></li><li><p>MCC Buildings</p></li><li><p>Control Rooms</p></li><li><p>Containerized Building Solutions</p></li></ul></li><li><p>Experience delivering projects for Oil & Gas, Petrochemical, Refinery, Power, or Industrial Infrastructure sectors.</p></li></ul><p><strong>Preferred Experience</strong></p><ul><li><p>Hands-on experience in Blast Resistant and Explosion Proof Building design.</p></li><li><p>Strong knowledge of modular construction and containerized building systems.</p></li><li><p>Familiarity with international standards including:</p><ul><li><p>API</p></li><li><p>NFPA</p></li><li><p>IEC</p></li><li><p>ATEX</p></li><li><p>ISO</p></li><li><p>IBC</p></li><li><p>AISC</p></li><li><p>ASCE</p></li><li><p>Blast Resistant Design Guidelines</p></li></ul></li><li><p>Experience working with major GCC clients and EPC contractors such as ADNOC, Petrofac, Technip, McDermott, NMDC, Saipem, Samsung Engineering, and similar organizations.</p><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong technical knowledge of Blast Resistant & Explosion Proof Modular Buildings</p></li><li><p>Technical Design Engineering</p></li><li><p>Proposal Engineering</p></li><li><p>Cost Estimation & BOQ Preparation</p></li><li><p>Tendering & Bid Management</p></li><li><p>Application Engineering</p></li><li><p>Technical Bid Evaluation</p></li><li><p>Modular Building Design</p></li><li><p>Client & EPC Coordination</p></li><li><p>Engineering Documentation</p></li><li><p>AutoCAD and MS Office Suite</p></li><li><p>Strong communication, analytical, and problem-solving skills</p></li></ul>

<p>Role Overview We are seeking a proactive QHSE Officer to strengthen our Quality, Health, Safety, and Environmental standards across fleet and office operations. The role ensures compliance with ISM, ISPS, and ISO requirements, drives continuous improvement, and supports safe, efficient vessel operations. This position is ideal for candidates with strong maritime safety knowledge, audit experience, and a passion for embedding a culture of safety and quality. Key Responsibilities • Monitor day to day vessel operations to ensure smooth activities at sea and port without delays or accidents. • Ensure certifications (ISM/ISPS/ISO) remain valid and compliant. • Oversee reporting requirements, documentation, and drill records under ISM, ISPS, and SMS. • Plan and conduct internal audits, safety inspections, and management reviews. • Brief senior officers on SMS, company policies, and charterer requirements before deployment. • Investigate incidents and participate in Board of Investigation and Emergency Response Teams. • Liaise with authorities, charterers, and external stakeholders on QHSE matters. • Maintain and update SMS documentation, ensuring revision control and compliance with retention policies. • Promote STOP card programs, PPE monitoring, and vessel HSE statistics reporting. • Support offshore safety representatives and attend shore side safety committee meetings.</p><p>• NEBOSH Certification / IOSH Graduate / OHS Diploma or equivalent experience. • Strong knowledge of ISM, ISPS, ISO standards and maritime safety regulations. • Experience in vessel audits, risk assessments, and incident investigations. • Excellent communication and documentation skills. • Ability to work collaboratively with shipboard and shore side teams.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety &amp; JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient &amp; staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>College Diploma - Any discipline or related fields.&nbsp;</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety &amp; JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient &amp; staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>College Diploma - Any discipline or related fields.&nbsp;</p></li></ul><p></p></section>

<ul><li><p>Provides Quality Systems support using the ISO 9001 Standard as the basis for process development and optimization, procedure development, data collection and reporting and Quality Systems training.</p></li><li><p>Interfacing at senior and executive levels with regard to ISO 9000 process improvement and reengineering.</p></li><li><p>Experience with relevant international standards for QA/QC procedures.</p></li><li><p>Always ensure full compliance with the company QA/QC procedures.</p></li><li><p>Assures accurate and representative audit report is prepared and issued, including need for corrective action and schedule appropriate audit results.</p></li><li><p>Regularly interacts with representatives from a variety of functional groups, including program management, design / engineering, purchasing, construction and other personnel.</p></li><li><p>Plans, directs and performs QA/QC audits of internal and external organizations.</p></li><li><p>Prepares QA/QC manuals, plans and/or procedures and coordinates their review.</p></li><li><p>Provides support to management as directed for quality activities related to internal or external organizations.</p></li><li><p>Responsibilities will include QA/QC monitoring of site supervision projects as well.</p></li><li><p>Plans and executes required audit activities (schedules, plans, reports, finding resolutions, etc.).</p></li><li><p>Performs and adequately documents Internal Quality Audits of assigned office, project, processes and manages all related follow-up activities.</p></li><li><p>Audits conducted to assure compliance with the company standards, contract requirements, and applicable codes, specifications and drawings, including but not limited to:</p><ul><li><p>Design</p></li><li><p>Engineering</p></li><li><p>Estimating</p></li><li><p>Procurement</p></li><li><p>Project Controls</p></li><li><p>Vendor / Subcontractor Management</p></li><li><p>Receiving</p></li><li><p>Handling & Storage</p></li></ul></li></ul><p><strong>Production/Fabrication:</strong></p><ul><li><p>Facilitates all internal and external Quality audits and brief management with the results.</p></li><li><p>Effectively documents, follows-up and closes corrective actions – both internal and external.</p></li><li><p>Analyzes findings / issues / non-conformances identified during audits to determine program quality and identify performance trends. Analysis includes all available oversight results, both internal and external, and trending data.</p></li><li><p>Handles qualification audits of suppliers of purchased items and services.</p></li><li><p>Assures audited activities meet MCM quality program, and Client quality requirements.</p></li><li><p>Performs quality engineering reviews of design documentation for compliance with stated requirements, including vendor quality manuals and company quality records.</p></li><li><p>Promotes safety awareness including adhering to safety rules and requirements. Participates, as needed, in safety field audits and assessments.</p></li><li><p>Verifies McMullen UK/Ireland quality requirements are in compliance with quality standards and quality program requirements for products and services provided.</p></li><li><p>Collaborates in development and maintenance of Quality Policy, Processes, Procedures and related documents.</p></li><li><p>Reviews Quality Manuals, documents, and implementation procedures to verify compliance with industry codes and standards, regulations and regulatory commitments.</p></li><li><p>Reviews from a quality perspective (and approves if required) documents prepared by internal or external organizations such as quality manuals and procedures, technical deliverables, test plans and procedures, purchase orders, and subcontracts.</p></li><li><p>Collaborates with management for interface on Quality activities with internal or external organizations (suppliers, subcontractors, and others).</p></li><li><p>Performs advanced statistical process control.</p></li><li><p>Provides leadership, guidance, and training to lower-level Quality personnel and monitors their performance.</p></li></ul><p>Performs other responsibilities associated with this position as may be appropriate.</p><p><strong>Desired Candidate Profile</strong></p><p>Facade experience</p><p>Knowledge using inspection tools , drawing , qc documentation</p><p>Knowledge able about doors and windows and ucw</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Regional FP&amp;A Analyst MEA – Industrial Manufacturing - UAE - AED 22K – 25K + standard benefits.</strong></p><br><p>Our client, one of the leading MNC Industrial Manufacturing company is looking to hire a Regional FP&amp;A Analyst - MEA based in Ras AL Khaimah - UAE, reporting directly to Regional Finance Director – FP&amp;A.</p><br><p><strong>Note:</strong> The incumbent should have 7-10 + years of experience in a reputed / Multinational manufacturing company with excellent English communication skills. Budget – <strong>AED 22K – 25K</strong> + standard benefits.</p><br><p>Overview: The Regional FP&amp;A Analyst reports to the RFD and oversees financial planning, budgeting, forecasting, and analysis. The FP&amp;A Analyst - MEA plays a critical role in helping the company make informed financial decisions, improve performance, and manage financial risks at the regional level. They work closely with senior leadership, finance teams, and other departments to ensure financial goals and strategies align with the company’s objectives.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Lead the budgeting process for the region, working with regional department heads to create detailed financial plans.</p></li><li><p>Prepare regular forecasts to predict the region’s financial performance, making adjustments based on changes in business conditions, market trends, or company goals.</p></li><li><p>Compare actual performance against the budget and forecast, identifying key variances and explaining the reasons behind them.</p></li><li><p>Analyze financial results and provide insights to regional leadership on financial performance, helping them understand drivers of profitability and cost.</p></li><li><p>Prepare financial reports and presentations for regional leaders, senior management, and corporate stakeholders.</p></li><li><p>Monitor and report on KPIs to ensure the region is meeting financial and operational targets.</p></li><li><p>Work with regional management to align financial planning with business strategies, providing financial modeling and analysis to support business decisions.</p></li><li><p>Evaluate potential investments, business opportunities, and initiatives, providing financial modeling and recommendations.</p></li><li><p>Create financial models to simulate different business scenarios and guide decision-making.</p></li><li><p>Identify and implement improvements in reporting processes and systems to increase efficiency, accuracy, and timeliness.</p></li><li><p>Work on streamlining processes across the region to ensure consistency in financial reporting and analysis.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Skills &amp; Experience</strong></p><ul><li><p>Experience in managing FP&amp;A and reporting processes in a global organization.</p></li><li><p>Advanced degree and/or accounting certification preferred.</p></li><li><p>Experience/awareness of broader Finance function responsibilities and understanding of the inter-dependency of financial data from different sources.</p></li><li><p>Strong relationship management skills.</p></li><li><p>Ability to lead, integrate, and work easily with others and be flexible to support their development and achievement of goals.</p></li><li><p>Motivated self-starter with an ability to understand and challenge business value drivers.</p></li><li><p>Excellent project management and prioritization skills.</p></li></ul><p><strong>Key Success Factors</strong></p><ul><li><p>Management feedback on quality, accuracy, and timeliness of reporting.</p></li><li><p>Timeliness of budgets, forecasts, and management reporting.</p></li><li><p>Consistency of data reported by regions.</p></li><li><p>Profit margin analysis.</p></li></ul><p><strong>Top Competencies</strong></p><ul><li><p>Highly proficient in MS Office basic tools.</p></li><li><p>Accounting and Finance processes.</p></li><li><p>Strategic and financial planning.</p></li><li><p>KPI / Profitability analysis.</p></li><li><p>Business case development, commercials, and investment appraisal.</p></li><li><p>Supporting decisions and influencing business counterparts.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Resident Engineer for one of our Dubai-based multidisciplinary architecture and engineering clients founded in 2005 to oversee and manage the execution of construction projects, ensuring compliance with approved designs, specifications, contract requirements, authority regulations, quality standards, and project schedules. The successful candidate will act as the primary site representative, coordinating between clients, contractors, consultants, and authorities to ensure successful project delivery.</p><br><p>Location: Ras Al Khaimah</p><p>Salary: upto 35K AED</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Key Responsibilities</strong></p><p><strong>Project Supervision &amp; Site Management</strong></p><ul><li><p>Lead and supervise all on-site construction activities for residential, commercial, mixed-use, and hospitality projects.</p></li><li><p>Ensure works are executed in accordance with approved drawings, specifications, local authority requirements, and contract documents.</p></li><li><p>Monitor project progress, quality, safety, and compliance with project schedules.</p></li><li><p>Review and approve contractor work methodologies, shop drawings, material submittals, and method statements.</p></li><li><p>Conduct regular site inspections and prepare progress and quality reports.</p></li></ul><p><strong>Contract Administration</strong></p><ul><li><p>Administer construction contracts and monitor contractor performance.</p></li><li><p>Review contractor claims, variations, extensions of time (EOT), and payment applications.</p></li><li><p>Verify completed works and recommend interim and final payments.</p></li><li><p>Coordinate with the Quantity Surveying team on commercial and contractual matters.</p></li></ul><p><strong>Coordination &amp; Stakeholder Management</strong></p><ul><li><p>Act as the primary liaison between the Client, Contractor, Authorities, and client's project team.</p></li><li><p>Coordinate multidisciplinary teams including architectural, structural, MEP, and specialist consultants.</p></li><li><p>Chair site progress meetings and issue meeting minutes and action plans.</p></li><li><p>Resolve technical and construction-related issues promptly.</p></li></ul><p><strong>Quality Assurance &amp; Compliance</strong></p><ul><li><p>Ensure adherence to quality standards, approved materials, and construction best practices.</p></li><li><p>Review inspection requests, testing reports, and commissioning activities.</p></li><li><p>Ensure compliance with UAE building regulations, authority requirements, and health &amp; safety standards.</p></li><li><p>Monitor snagging, de-snagging, and project closeout activities.</p></li></ul><p><strong>Reporting &amp; Documentation</strong></p><ul><li><p>Prepare weekly and monthly project progress reports.</p></li><li><p>Maintain project records, site instructions, NCRs, RFIs, and correspondence.</p></li><li><p>Review and verify as-built drawings, operation &amp; maintenance manuals, and handover documentation.</p></li></ul><p><strong>Requirements</strong></p><p><strong>Education</strong></p><ul><li><p>Bachelor's Degree in Civil Engineering from an accredited university.</p></li><li><p>Master's degree is an advantage.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum 12–15 years of experience in construction supervision and project execution.</p></li><li><p>Minimum 5 years in a Resident Engineer capacity within a consultancy environment.</p></li><li><p>UAE/GCC project experience is mandatory.</p></li><li><p>Experience in high-rise, mixed-use, commercial, hospitality, or residential developments preferred.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Strong knowledge of FIDIC contracts and contract administration.</p></li><li><p>Thorough understanding of UAE authority regulations and approval processes.</p></li><li><p>Proficiency in construction supervision, quality management, and project reporting.</p></li><li><p>Familiarity with AutoCAD, MS Office, and project management software.</p></li><li><p>Experience coordinating architectural, structural, and MEP disciplines.</p></li></ul><p><strong>Professional Certifications</strong></p><ul><li><p>Membership with a recognized engineering body is preferred.</p></li><li><p>PMP certification is an advantage.</p></li><li><p>UAE Society of Engineers registration preferred.</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Leadership and team management</p></li><li><p>Contract administration</p></li><li><p>Technical problem-solving</p></li><li><p>Stakeholder management</p></li><li><p>Communication and negotiation</p></li><li><p>Quality and risk management</p></li><li><p>Decision-making under pressure</p></li><li><p>Report writing and documentation</p></li></ul><p><strong>What client offers</strong></p><ul><li><p>Opportunity to work on landmark UAE projects.</p></li><li><p>Collaborative multidisciplinary consultancy environment.</p></li><li><p>Professional growth and career development.</p></li><li><p>Competitive compensation and benefits package.</p></li></ul><p><strong>Preferred Industry Background:</strong> Engineering Consultancy, Architectural Consultancy, Construction Supervision Consultancy, Project Management Consultancy (PMC).</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Lead and manage electrical, instrumentation and Telecom section of the projects from start to c</p><p>ompletion and handover. </p></li><li><p>Act as a primary point of contact with clients, providing technical expertise, addressing client concerns, and ensuring that project goals are met. </p></li><li><p> Carry out detailed design of Electrical, Instrumentation and Telecom Systems for various projects.</p></li><li><p> Provide technical guidance and expertise to junior engineers and designers, mentoring them in design, general engineering principles and current industrial practices.</p></li><li><p> Develop and review detailed designs, plans, calculations, etc. as necessary for each project. </p></li><li><p> Review and prepare engineering deliverables list for projects in accordance with the scope of contract and ensure that all documentation is issued in accordance with the agreed project schedule. </p></li><li><p> Preparation of engineering calculations such as Cable Sizing Calculations / Voltage Drop Calculations / Cable Tray Sizing Calculations / Short Circuit Calculations / Lighting Design Calculations / Load Calculations etc. required for each project.</p></li><li><p> Work with the designers for preparation of Fire &amp; Gas and Fire Suppression System Layouts / Schematics etc. </p></li><li><p> Design and Selection of Fire &amp; Gas Detection / Suppression systems for modular buildings as per Project Requirements and relevant international codes and standards. </p></li><li><p> Preparation of Site Survey Reports, Installation Method Statement, Design Basis Documents etc. as necessary for each project. </p></li><li><p> Develop engineering designs in accordance with the project scope and provide inputs to drafting team for preparation of drawings such as EIT equipment layouts drawings, Lighting Layouts, small power Layouts, Cable Tray Layouts etc. as per the project’s deliverables list. </p></li><li><p> Maintain accurate and organized project documentation, including design changes, correspondence, and project records.</p></li><li><p>Review drawing outputs. This includes conformance of the output with the conceptual project requirements and the technical detail with their discipline.</p></li><li><p> Review and verification of constructability of designs and maintainability of installations. </p></li><li><p> Coordinate with other discipline engineers’ part of the project to ensure that EIT designs integrate seamlessly into the overall project without any interdisciplinary clashes. </p></li><li><p> Review and optimize engineering designs to minimize material usage, reduce construction costs, and improve sustainability and profitability. </p></li><li><p> Preparation of material requisitions related to Electrical / Instrumentation and Telecom discipline. </p></li><li><p> Working with the procurement team for the Technical and commercial evaluation of materials being procured for various projects and ensuring that the materials procured are in line with the project requirement. </p></li><li><p> Manage project budgets in material selections and procurement.</p></li><li><p> Conduct site/Fabrication yard visits, to ensure that the systems are installed according to design specifications and approved construction drawings. </p></li><li><p> Review and identify potential risks and hazards related to design and construction of electrical and Instrumentation and develop mitigation strategies where required.</p></li><li><p> Organize, conduct, and attend technical clarification/evaluation and progress review meetings with Client / Third party Design Consultants, project management and fabrication team on a regular basis for the smooth progress of the project and flawless transfer of relevant engineering information/instructions. </p></li><li><p> Prioritize safety in all aspects of electrical and instrumentation work. Maintain compliance with safety regulations, environmental standards, and industry best practices. </p></li><li><p> Suggest and develop innovative and cost-effective solutions to complex engineering challenges. </p></li><li><p>Stay current with industry trends, codes, and emerging technologies through ongoing professional development and training.</p></li><li><p>Adherence to company policies and keeping confidentiality of all vital design / project information</p></li><li><p> Good knowledge of international codes and standards such as NEC / NFPA / IEC / EN / BS relevant to the discipline.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> Bachelors Degree in Electrical Engineering </p><p> 12+ Years of Relevant experience in similar role </p><p> Strong proficiency in MS Office / Auto Cad / Revit /Dialux/Relux </p><p>Experience in Industrial and Oil &amp; Gas / Petrochemical projects is preferred. </p><br><p>The candidate should be familiar with sector-specific documentation requirements, applicable standards, and project compliance procedures. Experience in modular building projects will be considered an added advantage.</p><p></p></section>

<p><h4>Position statement:</h4> <p>The Revenue Accounting Specialist is responsible for providing revenue accounting services to a portfolio of assigned hotels across the Middle East and Africa supported by the UAE Finance Centre of Excellence (COE). The UAE COE is a shared service center based in Ras Al Khaimah, delivering centralized finance support to approximately 60 hotels across the region. The role ensures accuracy, consistency, and compliance with Hilton standards, while working closely with hotel teams remotely. The role reports to the Revenue Accounting Supervisor.</p> <h4>Position summary:</h4> <ul> <li>Reviewing and validating all revenue postings and preparing daily income audit reports for assigned hotels</li> <li>Reviewing and approving reports within the daily income audit bundle and following up with hotel teams to ensure all required documentation is uploaded to Docuware and approvals are in place</li> <li>Posting revenue and processing re-allocations based on requests from authorized finance leads for assigned properties</li> <li>Reconciling revenue-related taxes and ensuring timely reporting to hotels for submission to government authorities</li> <li>Performing monthly balance sheet reconciliations for revenue-related accounts across assigned hotels</li> <li>Reconciling daily credit card activity and posting related receipts</li> <li>Investigating and resolving variances in credit card reconciliations in collaboration with COE and hotel teams</li> <li>Identifying opportunities for process improvements and automation to drive efficiency and standardization across supported hotels</li> <li>Supporting additional tasks and initiatives as required by business needs</li> </ul> <h4>Direct reports:</h4> <p>This role has no direct reports.</p> <h4>The success in this role will demonstrate itself through the following attributes and skills:</h4> <ul> <li>Accounting knowledge, with a focus on revenue accounting principles</li> <li>Familiarity with finance systems such as Navision, OnQ/OA and strong working knowledge of Excel</li> <li>Fluent in English (written and verbal); additional languages such as French or Arabic are an advantage</li> <li>Strong communication skills, with the ability to effectively liaise with hotel teams and internal stakeholders</li> <li>Process improvement mindset, with a continuous focus on identifying more efficient ways of working and opportunities for automation</li> <li>Inquisitive and proactive, with a willingness to learn, ask questions, and challenge existing practices</li> <li>Well organized, with the ability to manage competing priorities, meet tight deadlines, and work under pressure</li> <li>Strong team player, able to collaborate effectively both in office and remotely with hotel teams</li> <li>Ability to quickly learn and adapt to multiple systems, with a positive approach to new challenges</li> </ul> <h4>Required qualifications</h4> <ul> <li>Minimum education: high school graduate</li> <li>Minimum years of experience: relevant years as a general accountant or income auditor</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Education: university graduate and/or accounting qualification</li> <li>Minimum years of experience: relevant years each as a general accountant and revenue accounting</li> <li>Arabic speaker</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li> <li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li> <li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li> <li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>