office manager Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Requisition Number:</strong> 24494BR<br><strong>Description:</strong><br>We are seeking a highly experienced Digital Delivery Manager to lead, govern, and advance Digital Design delivery across our Buildings Design business.<br>This senior role will be responsible for setting and implementing digital delivery strategies, improving multidisciplinary design workflows, and embedding current and emerging technologies across Architecture, Engineering, Project Delivery and Design Management teams.<br>The successful candidate will combine deep technical knowledge of BIM, Revit-based Delivery, Parametric Design, Design Automation, Digital Twins, and Data-Led Workflows with the leadership capability to drive adoption across a consulting engineering environment<br>Key Responsibilities:<br> Lead the digital delivery strategy for Buildings Design projects, ensuring consistent, efficient, and high-quality delivery across multidisciplinary teams.<br> Assist/Input into the production, oversee the implementation, and ensure maintenance of BIM execution plans, digital delivery standards, model production protocols, information management workflows, and quality assurance procedures.<br> Champion ISO 19650-aligned information management, Common Data Environment governance, model federation, clash detection, issue management, data validation, and structured digital handover processes.<br> Provide leadership to the BIM Managers for Revit-based design delivery across architectural, structural, mechanical, electrical, public health, and specialist design disciplines.<br> Drive the adoption of parametric and computational design workflows using tools such as Rhino, Grasshopper, Dynamo, Python, and related scripting or visual programming environments.<br> Identify opportunities to convert analogue or repetitive design, checking, reporting, and coordination processes into automated digital workflows.<br> Lead the implementation of design automation tools that improve productivity, reduce rework, enhance quality, and support more consistent design outcomes.<br> Guide project teams in the development and implementation of Digital Twin strategies, including asset data structuring, model readiness, operational data requirements, and lifecycle information handover.<br> Evaluate and integrate emerging digital delivery technologies, including AI-assisted design workflows, model checking platforms, automated reporting tools, data dashboards, reality capture, cloud collaboration platforms, and Digital Twin environments.<br> Work closely with design directors, project managers, discipline leads, BIM managers, and delivery teams to align digital solutions with business objectives and project requirements.<br> Establish training, mentoring, and upskilling programmes to improve digital capability across design teams.<br> Act as the senior digital delivery point of contact for clients, partners, subconsultants, contractors, and internal leadership teams.<br> Ensure any new protocols align with the wider Stantec Group policies and procedures.<br> Engage with Global initiatives for standardisation of Stantec workflows and standards, representing Buildings Middle East.<br><strong>Qualifications:</strong><br> Bachelor’s degree in Architecture, Engineering, Construction Management, Computational Design, Digital Design, or a related built environment discipline.<br> Professional certifications in BIM, Digital Delivery, Information Management, or relevant software platforms are highly desirable.<br> Autodesk Certified Professional, Revit certification, Computational Design training, or equivalent technical credentials would be advantageous.<br> Minimum 10–15 years of progressive experience in BIM, digital delivery, design technology, or related roles within an engineering consultancy, architecture practice, multidisciplinary design firm, or major built environment organisation.<br> At least 5 years in a leadership role managing BIM, digital delivery, computational design, automation, or information management teams driving adoption and transformational change at a regional business level.<br> Proven experience delivering complex Buildings Design projects across multiple disciplines and project stages, from concept design through detailed design, tender, construction support, and handover.<br> Demonstrated experience developing and implementing BIM standards, digital delivery frameworks, automation strategies, and project-specific digital execution plans.<br> Strong understanding of engineering consultancy workflows, design coordination requirements, project delivery governance, and client-facing delivery expectations.<br>Technical Knowledge and Software Requirements:<br> Advanced knowledge of BIM authoring and coordination tools, particularly Autodesk Revit, Navisworks, Autodesk Construction Cloud, BIM 360, BIM Collaborate Pro, and related Autodesk ecosystem tools.<br> Strong working knowledge of model federation, clash detection, issue tracking, model auditing, information exchange, and digital QA/QC workflows.<br> Advanced understanding of parametric and computational design platforms such as Rhino, Grasshopper, Dynamo, and associated plug-ins or scripting environments.<br> Knowledge of design automation approaches using Dynamo, Grasshopper, Python, C#, APIs, custom Revit add-ins, Rhino.Inside.Revit, Speckle, Power Automate, Power BI, and other workflow automation platforms.<br> Familiarity with Digital Twin development and implementation, including asset information requirements, data schemas, model classification, IoT integration concepts, operational readiness, and integration with facilities management or asset management systems.<br> Experience with Common Data Environments and collaboration platforms such as Autodesk Construction Cloud, ProjectWise, Trimble Connect, BIMcollab, Revizto, SharePoint, and similar project delivery environments.<br> Awareness of current and emerging tools for reality capture, laser scanning, photogrammetry, AI-assisted model checking, generative design, automated code checking, data dashboards, and model-based reporting.<br> Strong understanding of ISO 19650 principles, BIM Execution Plans, Exchange Information Requirements, Asset Information Requirements, naming conventions, classification systems, and information delivery milestones.<br>Design Automation and Innovation Competencies:<br> Ability to identify repetitive design, documentation, checking, scheduling, quantity extraction, reporting, and coordination tasks that can be automated.<br> Experience developing or leading automation workflows that improve speed, accuracy, consistency, and design quality.<br> Ability to translate analogue processes, spreadsheet-based tools, manual checking routines, and discipline-specific workflows into scalable automated solutions.<br> Strong understanding of data-driven design, computational logic, interoperability, open data exchange, and integration between modelling, analysis, reporting, and project controls systems.<br> Ability to evaluate new technology against business value, project needs, user adoption, risk, cost, and measurable productivity benefits.<br><strong>Preferred Specifications:</strong><br>Leadership and Business Competencies<br> Strong leadership capability with experience managing, mentoring, and developing BIM, digital delivery, and design technology teams.<br> Excellent communication skills with the ability to engage senior leadership, clients, project managers, discipline leads, and technical production teams.<br> Commercial awareness and the ability to link digital delivery improvements to productivity, quality, risk reduction, margin protection, and improved project outcomes.<br> Ability to influence change and drive digital adoption across multidisciplinary teams with varying levels of digital maturity.<br> Strong project governance mindset, including planning, workload management, delivery assurance, risk management, and quality control.<br> Ability to prepare digital delivery strategies, implementation roadmaps, business cases, training plans, technical standards, and performance dashboards.<br> Collaborative, proactive, and solutions-focused approach with a commitment to continuous improvement and innovation.<br><strong>About Stantec:</strong><br>We’re active members of the communities we serve. That’s why at Stantec we always design with community in mind. We believe growing a great design company happens from the inside out. We look for people who are drawn to use every talent they possess, plus creativity, determination and a drive to do the extraordinary.<br>The Stantec community unites approximately 22,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring projects to life. Our work as architects, engineers, and consultants from initial project concept and planning through design, construction and commissioning is built on a solid history of success. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work. Redefine your personal best. Join us!<br><strong>Work Location(s):United Arab Emirates-Dubai</strong><br><strong>Employment Type:</strong> <strong>Full-Time</strong><br><strong>Job Type:</strong> <strong>Regular</strong><br><strong>Job Category:</strong> <strong>Engineering Other, Internet/WWW, Technology</strong></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Requisition Number:</strong> 24494BR<br><strong>Description:</strong><br>We are seeking a highly experienced Digital Delivery Manager to lead, govern, and advance Digital Design delivery across our Buildings Design business.<br>This senior role will be responsible for setting and implementing digital delivery strategies, improving multidisciplinary design workflows, and embedding current and emerging technologies across Architecture, Engineering, Project Delivery and Design Management teams.<br>The successful candidate will combine deep technical knowledge of BIM, Revit-based Delivery, Parametric Design, Design Automation, Digital Twins, and Data-Led Workflows with the leadership capability to drive adoption across a consulting engineering environment<br>Key Responsibilities:<br> Lead the digital delivery strategy for Buildings Design projects, ensuring consistent, efficient, and high-quality delivery across multidisciplinary teams.<br> Assist/Input into the production, oversee the implementation, and ensure maintenance of BIM execution plans, digital delivery standards, model production protocols, information management workflows, and quality assurance procedures.<br> Champion ISO 19650-aligned information management, Common Data Environment governance, model federation, clash detection, issue management, data validation, and structured digital handover processes.<br> Provide leadership to the BIM Managers for Revit-based design delivery across architectural, structural, mechanical, electrical, public health, and specialist design disciplines.<br> Drive the adoption of parametric and computational design workflows using tools such as Rhino, Grasshopper, Dynamo, Python, and related scripting or visual programming environments.<br> Identify opportunities to convert analogue or repetitive design, checking, reporting, and coordination processes into automated digital workflows.<br> Lead the implementation of design automation tools that improve productivity, reduce rework, enhance quality, and support more consistent design outcomes.<br> Guide project teams in the development and implementation of Digital Twin strategies, including asset data structuring, model readiness, operational data requirements, and lifecycle information handover.<br> Evaluate and integrate emerging digital delivery technologies, including AI-assisted design workflows, model checking platforms, automated reporting tools, data dashboards, reality capture, cloud collaboration platforms, and Digital Twin environments.<br> Work closely with design directors, project managers, discipline leads, BIM managers, and delivery teams to align digital solutions with business objectives and project requirements.<br> Establish training, mentoring, and upskilling programmes to improve digital capability across design teams.<br> Act as the senior digital delivery point of contact for clients, partners, subconsultants, contractors, and internal leadership teams.<br> Ensure any new protocols align with the wider Stantec Group policies and procedures.<br> Engage with Global initiatives for standardisation of Stantec workflows and standards, representing Buildings Middle East.<br><strong>Qualifications:</strong><br> Bachelor’s degree in Architecture, Engineering, Construction Management, Computational Design, Digital Design, or a related built environment discipline.<br> Professional certifications in BIM, Digital Delivery, Information Management, or relevant software platforms are highly desirable.<br> Autodesk Certified Professional, Revit certification, Computational Design training, or equivalent technical credentials would be advantageous.<br> Minimum 10–15 years of progressive experience in BIM, digital delivery, design technology, or related roles within an engineering consultancy, architecture practice, multidisciplinary design firm, or major built environment organisation.<br> At least 5 years in a leadership role managing BIM, digital delivery, computational design, automation, or information management teams driving adoption and transformational change at a regional business level.<br> Proven experience delivering complex Buildings Design projects across multiple disciplines and project stages, from concept design through detailed design, tender, construction support, and handover.<br> Demonstrated experience developing and implementing BIM standards, digital delivery frameworks, automation strategies, and project-specific digital execution plans.<br> Strong understanding of engineering consultancy workflows, design coordination requirements, project delivery governance, and client-facing delivery expectations.<br>Technical Knowledge and Software Requirements:<br> Advanced knowledge of BIM authoring and coordination tools, particularly Autodesk Revit, Navisworks, Autodesk Construction Cloud, BIM 360, BIM Collaborate Pro, and related Autodesk ecosystem tools.<br> Strong working knowledge of model federation, clash detection, issue tracking, model auditing, information exchange, and digital QA/QC workflows.<br> Advanced understanding of parametric and computational design platforms such as Rhino, Grasshopper, Dynamo, and associated plug-ins or scripting environments.<br> Knowledge of design automation approaches using Dynamo, Grasshopper, Python, C#, APIs, custom Revit add-ins, Rhino.Inside.Revit, Speckle, Power Automate, Power BI, and other workflow automation platforms.<br> Familiarity with Digital Twin development and implementation, including asset information requirements, data schemas, model classification, IoT integration concepts, operational readiness, and integration with facilities management or asset management systems.<br> Experience with Common Data Environments and collaboration platforms such as Autodesk Construction Cloud, ProjectWise, Trimble Connect, BIMcollab, Revizto, SharePoint, and similar project delivery environments.<br> Awareness of current and emerging tools for reality capture, laser scanning, photogrammetry, AI-assisted model checking, generative design, automated code checking, data dashboards, and model-based reporting.<br> Strong understanding of ISO 19650 principles, BIM Execution Plans, Exchange Information Requirements, Asset Information Requirements, naming conventions, classification systems, and information delivery milestones.<br>Design Automation and Innovation Competencies:<br> Ability to identify repetitive design, documentation, checking, scheduling, quantity extraction, reporting, and coordination tasks that can be automated.<br> Experience developing or leading automation workflows that improve speed, accuracy, consistency, and design quality.<br> Ability to translate analogue processes, spreadsheet-based tools, manual checking routines, and discipline-specific workflows into scalable automated solutions.<br> Strong understanding of data-driven design, computational logic, interoperability, open data exchange, and integration between modelling, analysis, reporting, and project controls systems.<br> Ability to evaluate new technology against business value, project needs, user adoption, risk, cost, and measurable productivity benefits.<br><strong>Preferred Specifications:</strong><br>Leadership and Business Competencies<br> Strong leadership capability with experience managing, mentoring, and developing BIM, digital delivery, and design technology teams.<br> Excellent communication skills with the ability to engage senior leadership, clients, project managers, discipline leads, and technical production teams.<br> Commercial awareness and the ability to link digital delivery improvements to productivity, quality, risk reduction, margin protection, and improved project outcomes.<br> Ability to influence change and drive digital adoption across multidisciplinary teams with varying levels of digital maturity.<br> Strong project governance mindset, including planning, workload management, delivery assurance, risk management, and quality control.<br> Ability to prepare digital delivery strategies, implementation roadmaps, business cases, training plans, technical standards, and performance dashboards.<br> Collaborative, proactive, and solutions-focused approach with a commitment to continuous improvement and innovation.<br><strong>About Stantec:</strong><br>We’re active members of the communities we serve. That’s why at Stantec we always design with community in mind. We believe growing a great design company happens from the inside out. We look for people who are drawn to use every talent they possess, plus creativity, determination and a drive to do the extraordinary.<br>The Stantec community unites approximately 22,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring projects to life. Our work as architects, engineers, and consultants from initial project concept and planning through design, construction and commissioning is built on a solid history of success. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work. Redefine your personal best. Join us!<br><strong>Work Location(s):United Arab Emirates-Dubai</strong><br><strong>Employment Type:</strong> <strong>Full-Time</strong><br><strong>Job Type:</strong> <strong>Regular</strong><br><strong>Job Category:</strong> <strong>Engineering Other, Internet/WWW, Technology</strong></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>One remote coordinator who becomes your front office — handling calls, scheduling, intake, referral and authorization coordination, and the day-to-day admin that currently lands on you — so your clinical hours stay clinical.<br> Job Responsibilities Patient communication Daytime inbound calls, messages, and patient questions Scheduling Managing the calendar across your therapists — cancellations, reschedules, new appointments, and mobile-visit logistics (home, gym, park, etc.<br>) Patient intake New-patient onboarding, demographics, and insurance information gathering Referral &amp; authorization coordination Supporting referrals and prior authorizations across Tricare, Medicare, Medicaid, and Blue Cross Blue Shield — supplying onboarding information to your biller and helping track authorizations Ad hoc admin Documentation requests, disability letters, chasing down newly registered Medicare numbers, and tasks you forward by email or message Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.<br> Embrace the Opportunities: Seize daily chances to learn, innovate, and excel.<br> Make a real impact in your field.<br> Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.<br> Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere.<br> Embrace challenges and reap stimulating rewards.<br> Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice.<br> Create your ideal work environment.<br> Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones.<br> Achieve a healthy work-life integration to perform at your best.<br> Medical Practice Admin: 2+ years of healthcare front-office, intake, or scheduling experience Insurance &amp; Auth Expertise: Hands-on experience managing prior authorizations and referrals for TRICARE, Medicare, Medicaid, and BCBS EHR/EMR Proficiency: Experience with practice management software (e.<br>g., WebPT, Jane, SimplePractice) and HIPAA-compliant messaging systems Minimum Technical and Work Environment Requirements: Internet Connection: Primary internet connection with a minimum speed of 15 Mbps .<br> Backup internet connection with at least 10 Mbps .<br> Backup connection must be capable of supporting work during a power outage.<br> Primary Device: Desktop or laptop equipped with at least: Intel Core i5 (8th generation or newer) , Intel Core i3 (10th generation or newer) , AMD Ryzen 5 , or an equivalent processor.<br> A minimum of 8 GB RAM .<br> Backup Device: Must meet or exceed the performance of an Intel Core i3 processor.<br> Must be functional during power interruptions.<br> Peripherals and Workspace: A functioning webcam .<br> A noise-canceling USB headset .<br> A quiet, dedicated home office space .<br> A smartphone for communication and verification purposes.<br></span> </div>

About the Job Role Description A Seafood Sales Manager / Seafood Packaging Associate is responsible for supporting the commercial and operational activities of a seafood business, including customer sales, account management, seafood product coordination, order fulfillment, packaging, quality checks, and inventory support. The role requires a strong understanding of seafood products, customer requirements, product handling, packaging standards, and cold-chain operations. The successful candidate will work closely with customers, suppliers, warehouse teams, packaging personnel, logistics providers, and management to ensure seafood orders are handled accurately and delivered according to agreed requirements. Key Responsibilities Manage and support daily seafood sales and customer-service activities. Develop relationships with restaurants, hotels, supermarkets, catering companies, wholesalers, retailers, and other seafood buyers. Identify new business opportunities and expand the existing customer base. Maintain regular communication with existing customers and understand their purchasing requirements. Provide customers with accurate information regarding seafood varieties, sizes, grades, availability, pricing, and delivery schedules. Recommend suitable seafood products according to customer specifications and budget. Prepare quotations, sales orders, invoices, and related commercial documentation. Follow up on quotations, pending orders, customer requests, and outstanding sales opportunities. Coordinate customer orders with purchasing, warehouse, packaging, and delivery teams. Confirm product quantities, specifications, packaging requirements, and delivery instructions before order processing. Monitor order progress and communicate changes or delays to customers promptly. Maintain accurate customer profiles, order records, pricing information, and sales documentation. Handle customer complaints, product concerns, delivery issues, and after-sales requests professionally. Monitor customer satisfaction and identify opportunities to improve service quality. Track sales performance and support the achievement of monthly and annual revenue targets. Prepare sales summaries, customer reports, forecasts, and performance updates for management. Monitor market demand, competitor activity, customer preferences, and seafood pricing trends. Assist management with developing sales strategies and customer-retention initiatives. Coordinate with suppliers to confirm seafood availability, quality, quantity, pricing, and delivery schedules. Assist with receiving and inspecting incoming seafood shipments. Check seafood products for freshness, appearance, odor, temperature, quantity, and packaging condition. Separate or report products that do not meet established quality requirements. Organize seafood according to species, product type, size, grade, customer order, and storage requirements. Prepare seafood products for packaging according to approved specifications. Weigh products accurately and verify quantities against customer orders. Select appropriate food-grade packaging materials for different seafood products. Pack seafood in accordance with company procedures and applicable food-safety requirements. Ensure packages are properly sealed, labeled, dated, and prepared for storage or transportation. Verify product labels, batch information, weight, product descriptions, and handling instructions. Maintain appropriate chilled or frozen conditions during preparation and packaging. Monitor product temperatures and immediately report cold-chain deviations. Ensure packaged seafood is protected from contamination, leakage, physical damage, and improper handling. Arrange packaged products in designated refrigerated or frozen storage areas. Follow stock rotation procedures and monitor products according to their shelf-life requirements. Conduct routine inventory checks and assist with reconciliation of physical and recorded stock. Monitor packaging materials and request replenishment when necessary. Inspect cartons, trays, bags, labels, containers, seals, and other packaging supplies. Minimize seafood waste through accurate handling, proper storage, efficient packaging, and stock rotation. Maintain clean and hygienic preparation and packaging areas. Clean and sanitize food-contact surfaces, utensils, equipment, weighing scales, and workstations according to established procedures. Follow HACCP principles, food-safety procedures, hygiene standards, and workplace safety requirements. Maintain records relating to receiving, inspection, temperature monitoring, packaging, inventory, and dispatch activities. Support seafood traceability procedures and ensure relevant product information can be identified when required. Verify finished orders before dispatch to ensure the correct products and quantities are included. Coordinate with logistics teams regarding delivery times, customer addresses, temperature requirements, and special instructions. Assist with resolving discrepancies between customer orders, warehouse records, and delivered products. Maintain professional communication with customers, suppliers, drivers, warehouse personnel, and internal departments. For Sales Manager responsibilities, supervise sales staff and organize daily sales activities. Set sales objectives and monitor team performance against established KPIs. Train sales personnel on seafood products, customer service, order procedures, and sales practices. Manage important customer accounts and maintain long-term commercial relationships. Review customer pricing, volume requirements, contracts, and supply arrangements within authorized limits. Coordinate cross-functional activities between sales, procurement, quality control, warehouse, packaging, finance, and logistics teams. Ensure all commercial and operational activities follow company policies and applicable UAE requirements. Perform other seafood sales, packaging, inventory, customer-service, and operational duties as assigned. Requirements High school diploma or equivalent qualification is preferred. Diploma or bachelor's degree in Business Administration, Sales, Food Science, Food Technology, Supply Chain, Logistics, or a related field is an advantage. Previous experience in seafood, food distribution, food processing, wholesale, retail, cold-chain operations, sales, or packaging is preferred. Practical knowledge of fresh, chilled, and frozen seafood products is an advantage. Understanding of seafood varieties, product specifications, sizes, grades, and quality indicators. Knowledge of proper seafood handling, storage, packaging, and transportation procedures. Understanding of cold-chain management and temperature-control requirements. Strong sales and customer relationship-management abilities. Excellent verbal and written communication skills. Ability to understand customer requirements and translate them into accurate product orders. Strong attention to detail when checking product specifications, weights, quantities, labels, and packaging. Good negotiation and commercial skills. Strong organizational and time-management abilities. Ability to manage multiple customer accounts and orders simultaneously. Good numerical skills for pricing, weighing, quantities, and inventory reconciliation. Familiarity with POS, ERP, CRM, warehouse-management, or order-processing systems is an advantage. Good computer skills and proficiency with Microsoft Office applications. Strong understanding of food hygiene and workplace safety. HACCP or food-safety certification is an advantage. Ability to work in refrigerated, chilled, warehouse, and food-processing environments. Good physical stamina and ability to handle seafood products and packaging materials safely. Ability to work under pressure in a time-sensitive food-distribution environment. Strong teamwork and problem-solving abilities. For Sales Manager positions, previous experience supervising sales teams or managing key accounts is preferred. Ability to set sales targets, monitor KPIs, coach employees, and develop customer accounts. Professional and customer-focused approach. Willingness to work flexible schedules, including early mornings, evenings, weekends, and public holidays when required. Fluency in English is preferred; Arabic or additional languages are an advantage. Knowledge of the UAE seafood, hospitality, restaurant, wholesale, and retail sectors is beneficial. Relevant seafood handling, food-safety, sales, logistics, or packaging certification is an advantage. What We Offer Competitive salary based on experience and qualifications. Professional seafood and food-distribution working environment. Sales incentive or commission opportunities where applicable. Exposure to restaurants, hotels, catering businesses, retailers, wholesalers, and commercial seafood clients. Practical experience with fresh, chilled, and frozen seafood products. On-the-job training in seafood products, customer management, packaging, quality control, and cold-chain operations. Opportunities to develop sales, account-management, inventory, packaging, and food-distribution expertise. Career development opportunities within seafood, food distribution, hospitality supply, sales, logistics, and food operations. Professional training in food safety, seafood handling, and commercial operations. Opportunities to collaborate with suppliers, buyers, logistics teams, quality-control personnel, and commercial customers. For managerial positions, opportunities to develop team leadership, key-account management, and sales strategy skills. Employment benefits in accordance with UAE labour regulations.

Company Description Sky Links Capital L. L. C is a Company registered in Dubai, United Arab Emirates, and regulated by the UAE’s Capital Market Authority (formerly known as SCA) with license number 20200000235 under Category 5 as an Introductory firm. The company operates in full compliance with regulatory requirements, upholding the highest standards of transparency and investor protection. Sky Links Capital L. L. C provides Introductory services, facilitating client access to regulated financial brokers. The company does not provide investment advice, manage client funds, or execute trades. Its role is strictly limited to facilitating client introductions to reputable financial institutions or brokers that offer the requisite platforms and resources for market engagement.<br>About the Role We are seeking an experienced and commercially driven Institutional Manager with an established and demonstrable book of institutional and High-Net-Worth (HNW) clients to join our team in Dubai. The successful candidate will be responsible for acquiring, managing, and developing relationships with institutional, professional, and HNW clients within the financial trading and CFD brokerage environment. The ideal candidate will bring a strong existing network, deep knowledge of financial markets, and experience working with sophisticated clients across trading platforms such as Meta Trader 5 (MT5), CQG, and IRESS.<br>Key Responsibilities Manage and develop a portfolio of institutional, professional, and HNW clients. Leverage an existing book of institutional and HNW relationships to generate new business. Identify, prospect, acquire, and onboard new institutional and high-value clients. Develop long-term relationships with institutional investors, professional traders, family offices, asset/wealth managers, investment firms, funds, and other professional market participants. Understand clients' trading requirements, investment objectives, execution needs, and platform requirements. Support institutional and sophisticated clients across CFDs and other Company-approved financial products. Maintain strong working knowledge of MT5, CQG, IRESS, and other relevant trading and execution platforms. Work closely with Dealing, Operations, Compliance, and Management to coordinate institutional client requirements. Identify opportunities to increase client funding, trading activity, retention, and overall relationship value. Develop and maintain relationships with strategic partners, introducers, and professional referral networks. Build and maintain a strong pipeline of institutional and HNW prospects. Represent the Company at institutional meetings, conferences, industry events, and networking activities. Monitor relevant market developments and provide management with client and market intelligence. Achieve agreed targets for institutional client acquisition, assets/funding, trading activity, revenue, retention, and business development. Ensure all client acquisition, onboarding, and relationship activities comply with applicable KYC, AML, regulatory, and Company requirements.<br>Required Skills & Qualifications Bachelor's degree in Finance, Economics, Business Administration, Banking, Investment Management, or a related field. Minimum 5–7 years of relevant experience in institutional sales, institutional relationship management, CFD brokerage, financial markets, investment services, prime brokerage, or a related financial services environment. Established and demonstrable book of institutional and HNW clients is essential. Strong existing network within the UAE/GCC and/or international financial markets is highly preferred. Proven track record of acquiring, managing, and developing institutional and high-value client relationships. Demonstrated ability to generate revenue and business from an existing institutional/HNW client network. Strong knowledge of CFDs, financial markets, trading, execution, and brokerage services. Practical knowledge of MT5, CQG, and IRESS platforms is highly preferred. Understanding of the requirements and expectations of institutional, professional, and sophisticated clients. Good understanding of KYC, AML, client classification, onboarding, and regulatory requirements within financial services. Strong commercial, negotiation, presentation, and relationship-management skills. Excellent written and verbal communication skills in English; additional languages are an advantage.<br>Why Choose UsCompetitive salary package and performance-based incentives. Career growth and professional development opportunities. Opportunity to work with a leading Multi-Asset Broker in a dynamic and innovative industry.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Desktop and End-User Support</strong></p><ul><li><p>Provide onsite and remote technical support to end users.</p></li><li><p>Install, configure, and troubleshoot desktops and laptops.</p></li><li><p>Diagnose hardware, operating system, and application-related issues.</p></li><li><p>Perform basic hardware troubleshooting for laptops, desktops, monitors, docking stations, keyboards, and peripherals.</p></li><li><p>Install and configure approved business applications.</p></li><li><p>Support user profile and workstation configuration.</p></li><li><p>Perform basic system health checks and preventive maintenance.</p></li><li><p>Support Windows updates, drivers, and endpoint configuration.</p></li><li><p>Maintain accurate records of IT incidents and support activities.</p></li></ul><p><strong>Windows 11 Support</strong></p><ul><li><p>Install, configure, and troubleshoot Windows 11 Professional.</p></li><li><p>Resolve Windows startup, login, profile, performance, and application issues.</p></li><li><p>Configure local and organizational user profiles.</p></li><li><p>Perform Windows Update troubleshooting.</p></li><li><p>Troubleshoot device drivers and peripheral connectivity.</p></li><li><p>Support basic BitLocker-related user issues and escalate recovery or policy issues when required.</p></li><li><p>Perform basic operating system repair and recovery activities.</p></li><li><p>Rebuild and reconfigure user devices based on approved procedures.</p></li></ul><p><strong>Microsoft 365 and Outlook Support</strong></p><ul><li><p>Install and configure Microsoft 365 desktop applications.</p></li><li><p>Configure and troubleshoot Outlook user profiles.</p></li><li><p>Support email account configuration and synchronization issues.</p></li><li><p>Troubleshoot Outlook connectivity, search, indexing, and profile-related problems.</p></li><li><p>Configure shared mailboxes and calendars based on approved access permissions.</p></li><li><p>Support Microsoft Teams user configuration and basic troubleshooting.</p></li><li><p>Assist users with OneDrive synchronization issues.</p></li><li><p>Troubleshoot Microsoft 365 application activation and sign-in issues.</p></li><li><p>Escalate tenant-level, licensing, security, and administrative issues to the relevant support team.</p></li></ul><p><strong>Basic Network Troubleshooting</strong></p><ul><li><p>Perform first-level troubleshooting of wired and wireless network connectivity.</p></li><li><p>Diagnose basic LAN, Wi-Fi, DNS, DHCP, and IP connectivity issues.</p></li><li><p>Perform connectivity testing using standard troubleshooting tools and commands.</p></li><li><p>Check network cables, patch connections, switch ports, and endpoint connectivity.</p></li><li><p>Assist with basic Wi-Fi connectivity and authentication issues.</p></li><li><p>Identify whether an issue is related to the endpoint, local network, internet connection, or upstream service.</p></li><li><p>Coordinate with network engineers and internet service providers for advanced network issues.</p></li><li><p>Provide basic support for network printers and IP-connected office devices.</p></li></ul><p><strong>Printer and Peripheral Support</strong></p><ul><li><p>Install and configure network and local printers.</p></li><li><p>Troubleshoot basic printing, scanning, driver, and connectivity issues.</p></li><li><p>Coordinate with the printer service provider for hardware or managed print issues.</p></li><li><p>Support meeting room peripherals and basic audio/video connectivity where required.</p></li></ul><p><strong>User Account and Access Support</strong></p><ul><li><p>Provide first-level support for user login and password-related issues.</p></li><li><p>Assist with Microsoft 365 user sign-in and multi-factor authentication issues.</p></li><li><p>Support device onboarding and offboarding activities.</p></li><li><p>Configure user workstations for new employees.</p></li><li><p>Ensure devices are prepared according to approved IT standards.</p></li><li><p>Escalate account creation, licensing, and privileged access requests to authorized administrators.</p></li></ul><p><strong>IT Asset and Documentation Support</strong></p><ul><li><p>Maintain basic IT asset inventory for desktops, laptops, monitors, and peripherals.</p></li><li><p>Record device allocation and user assignment information.</p></li><li><p>Maintain documentation of common IT issues and resolutions.</p></li><li><p>Update network and IT asset information when changes are identified.</p></li><li><p>Assist with periodic IT inventory and equipment verification.</p></li><li><p>Ensure IT equipment is properly labelled and tracked.</p></li></ul><p><strong>Incident and Service Support</strong></p><ul><li><p>Respond to user IT support requests within agreed service timelines.</p></li><li><p>Troubleshoot and resolve Level 1 and basic Level 2 technical issues.</p></li><li><p>Document incidents, troubleshooting activities, and resolutions.</p></li><li><p>Escalate complex infrastructure, network, security, and cloud issues to the relevant technical team.</p></li><li><p>Follow up on escalated incidents until service restoration.</p></li><li><p>Provide regular updates to users regarding incident status.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong knowledge of Windows 11 desktop support.</p></li><li><p>Good understanding of Microsoft 365 desktop applications.</p></li><li><p>Hands-on experience with Outlook configuration and troubleshooting.</p></li><li><p>Microsoft Teams and OneDrive support knowledge.</p></li><li><p>Good Understanding of TCP/IP, IP addressing, DNS, DHCP, LAN, and Wi-Fi concepts.</p></li><li><p>Ability to perform basic network connectivity troubleshooting.</p></li><li><p>Experience supporting desktops, laptops, printers, Network and office peripherals.</p></li><li><p>Familiarity with remote support tools.</p></li><li><p>Good Understanding of endpoint security and antivirus solutions.</p></li><li><p>Good understanding of IT service management and incident handling.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Implements quality assurance processes and verifies training and development activities are strategically linked to the company’s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>Essential Experience&nbsp;<br>• Experience and/or knowledge of hotel business.<br>• Ability to understand quality management practices and teaches to others.<br>• Ability to understand data collection methods.<br>• Knowledge of budget preparation and the control of costs.<br>• Working knowledge of statistical measurement tools.<br>• Effective presentation skills.<br>• Detail orientation and analytical<br>Desirable Experience&nbsp;<br>• Operations background – depending on hotel facilities, a rooms or f&amp;b background may be preferred<br>• Previous training in guest relations.<br>• Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications.<br>• Experience/trained in Six Sigma or TQM<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training.<br>• Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas.<br>• Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits.<br>• Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office.<br>• Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution.<br>• Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable.<br>• Immerses in operations to better understand issues/defects faced on the ground.<br>• Drives several initiatives for business standard audits and guestvoice.<br>• Conducts monthly audit to verify compliance with company and brand standards.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Completes other reasonable duties as requested by leadership.<br>Executing Quality Training Programs<br>• Partners with Learning &amp; Development (L&amp;D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques.<br>• Develops specific training designed to improve service performance.<br>• Drives brand values and philosophy in all training and development activities.<br>• Partners with L&amp;D team to verify transfer of learning in the hotel/classroom takes place.<br>• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.<br>• Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process.<br>Managing Quality Tools<br>• Verifies that management practices at all levels are aligned with quality tools.<br>• Verifies the tools for continuous improvements are in place and being utilized.<br>• Uses data collection methods to identify, compile, display, track, and analyze defect trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and verifies appropriate corrective action is taken.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.<br>• Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Implements quality assurance processes and verifies training and development activities are strategically linked to the company’s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>Essential Experience&nbsp;<br>• Experience and/or knowledge of hotel business.<br>• Ability to understand quality management practices and teaches to others.<br>• Ability to understand data collection methods.<br>• Knowledge of budget preparation and the control of costs.<br>• Working knowledge of statistical measurement tools.<br>• Effective presentation skills.<br>• Detail orientation and analytical<br>Desirable Experience&nbsp;<br>• Operations background – depending on hotel facilities, a rooms or f&amp;b background may be preferred<br>• Previous training in guest relations.<br>• Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications.<br>• Experience/trained in Six Sigma or TQM<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training.<br>• Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas.<br>• Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits.<br>• Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office.<br>• Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution.<br>• Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable.<br>• Immerses in operations to better understand issues/defects faced on the ground.<br>• Drives several initiatives for business standard audits and guestvoice.<br>• Conducts monthly audit to verify compliance with company and brand standards.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Completes other reasonable duties as requested by leadership.<br>Executing Quality Training Programs<br>• Partners with Learning &amp; Development (L&amp;D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques.<br>• Develops specific training designed to improve service performance.<br>• Drives brand values and philosophy in all training and development activities.<br>• Partners with L&amp;D team to verify transfer of learning in the hotel/classroom takes place.<br>• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.<br>• Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process.<br>Managing Quality Tools<br>• Verifies that management practices at all levels are aligned with quality tools.<br>• Verifies the tools for continuous improvements are in place and being utilized.<br>• Uses data collection methods to identify, compile, display, track, and analyze defect trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and verifies appropriate corrective action is taken.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.<br>• Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26131798<br><br><strong>Job Category</strong> Sales &amp; Marketing<br><br><strong>Location</strong> Al Bateen Marina, Abu dhabi, United Arab EmiratesVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).<br><br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.<br><br>But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.<br><br>We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26131015<br><br><strong>Job Category</strong> Sales &amp; Marketing<br><br><strong>Location</strong> Al Bateen Marina, Abu dhabi, United Arab EmiratesVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).<br><br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.<br><br>But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.<br><br>We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know our Team: <br><br>The Corporate Strategy team works directly with Agoda's management team to provide business critical insights using analytics, ensure cross-functional alignment of goals and execution, and help teams drive strategic initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations and help evolve early-stage ideas into high-impact opportunities.<br><br>The Opportunity:<br><br>As a Manager/Senior Manager, you will be focusing on leading and contributing to a select number of projects, working with senior stakeholders across the organization. You will get to work closely with senior executives across functions - such as commercial/B2B, product, supply, marketing, and finance - to set our strategy and drive key business initiatives. You will develop outstanding insights on our markets, competitors, and business trends and disseminate this knowledge across Agoda to inform key decisions. You help our leaders run Agoda skillfully, which includes clarifying accountability and identifying and monitoring critical success metrics.<br><br>In this Role, you will get to: <br><br>Lead your own team of analysts/managers on selected projects/requests from the top management Help shape and drive internal performance analysis (trends, scenarios) relevant to corporate goal setting Conduct industry, and competitor data analysis to support the definition of priorities and key issues Develop draft business strategies and share with corporate strategy function Support the creation of high-quality materials for senior stakeholders for both internal and external audiences Help organize Quarterly Business Reviews (QBRs) and other select team ceremonies (e.g., all hands, townhalls) Track Objective and Key Results (OKRs) and conduct deep-dives on strategic topics as required Coach analysts/manager to draft SQL queries to gather data from multiple databases within Agoda/ work with the analytics team to gather the required information for the analysis <br><br>What you will Need to Succeed:<br><br>Experience working in a similar role, ideally in a technology or travel focused company Degree in BS or BA required 6-8 years of Consulting experience is a strong plus Strong analytical and problem-solving skills Strong financial modeling skills Ability to think strategically, learn fast and understand new business dynamics Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process Excellent ability to manage and influence senior stakeholders <br><br>It is great if you have:<br><br>Knowledge of SQL / Tableau or willingness to invest time to learn <br><br>This role will be based in Bangkok, Thailand. Relocation package will be provided. <br><br>#Bangkok #Singapore #Bengaluru #Hyderabad #New Delhi #Gurugram #Noida #Mumbai #Pune #Chennai #Jakarta #Manila #Kuala Lumpur #HoChi Minh City #Hanoi #Hong Kong #Taipei #Seoul #Dubai #Istanbul<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Context of the Role</strong></p><br><p>We are seeking a highly strategic, commercially-minded Senior Corporate Finance Professional to join our global finance organization. This is a high-impact, visible, and senior individual contributor role that will be instrumental in shaping our long-term financial strategy, driving complex financial modeling, and leading critical investor relations activities.</p><br><p>This role is designed for a rigorous, analytical thinker who thrives in a fast-paced fintech environment. You will act as a trusted advisor to the executive leadership team, providing data-driven insights that influence pivotal business decisions, M&amp;amp;A evaluations, and capital allocation strategies.</p><br><p><strong>What You’ll Do</strong></p><br><p><strong>Strategy &amp;amp; Business Planning</strong></p><br><ul><li>Partner directly with the C-suite and executive leadership to define and refine Ezras’ long-term corporate strategy, financial goals, and operational metrics.</li><li>Evaluate strategic growth opportunities, including M&amp;amp;A targets, joint ventures, new market entries, and product expansions.</li><li>Act as a strategic sounding board for business leaders, driving alignment between finance, commercial, product, and operations teams to accelerate revenue growth and profitability.</li></ul><p><strong>Advanced Financial Modeling &amp;amp; Analytics</strong></p><br><ul><li>Build, maintain, and own complex, dynamic financial models from scratch to forecast corporate performance, evaluate investment ROI, and support capital allocation decisions.</li><li>Conduct deep-dive scenario analysis, stress testing, and unit economic modeling to guide pricing strategies, product profitability, and FX/Treasury impact.</li><li>Translate massive, complex data sets into clear, actionable insights and polished presentations for the Executive Team and Board of Directors.</li></ul><p>&amp;nbsp;</p><br><p><strong>Investor Relations &amp;amp; Capital Markets</strong></p><br><ul><li>Act as a key liaison between Ezra and our existing/prospective investors, ensuring clear, consistent, and compelling communication of our financial narrative and business strategy.</li><li>Lead the preparation of high-quality investor materials, including pitch decks, board packages, financial tear sheets, and management discussion &amp;amp; analysis (MD&amp;amp;A) reports.</li><li>Support future fundraising, debt financing, and potential capital market activities by preparing data rooms, managing rigorous due diligence processes, and coordinating with external advisors.</li></ul><p><strong>About You (Requirements)</strong></p><br><ul><li>At least 8 to 10 years of progressive, rigorous experience, primarily within top-tier Investment Banking, Tier-1 Management Consulting (MBB), or Private Equity, followed by highly strategic Corporate Finance/FP&amp;amp;A experience at a fast-growing tech/fintech company.</li><li>Deep understanding of the technology and financial services sectors; specific knowledge of FinTech, SaaS, or global payments (cross-border, FX, treasury) is highly advantageous.</li><li>Exceptional financial modeling capabilities. You must be completely comfortable building and dissecting complex models independently.</li><li>Exceptional verbal and written communication skills</li><li>A true 'full-stack' finance professional—comfortable operating at a highly strategic level in boardroom conversations, while being perfectly willing to roll up your sleeves and execute the detailed analytical work independently.</li></ul><p><strong>Required Qualifications &amp;amp; Certifications</strong></p><br><ul><li>Education: Bachelor’s degree in Finance, Economics, Accounting, Mathematics, or a highly quantitative field from a top-tier university.</li><li>Advanced Degree: A Master of Business Administration (MBA) from a leading, globally recognized business school is strongly preferred.</li><li>Professional Certifications:<ul><li>CFA (Chartered Financial Analyst) designation is highly desirable.</li><li>CPA (Certified Public Accountant), CA (Chartered Accountant), or equivalent accounting qualification is a strong plus.</li><li>Advanced Financial Modeling certifications (e.g., FMVA) are a bonus.</li></ul></li></ul><strong>Company overview:</strong><p>Ezra provides B2B digital lending solutions for emerging markets in partnership with mobile and digital wallet operators and financial service providers. Ezra supports 24 operations in 23 countries, across Africa, the Middle East and Asia. Our key office locations are in Nairobi, Kenya and Dubai, UAE.&amp;nbsp;</p><br><p>Our flagship products are Airtime Credit Services (ACS), Nano and BNPL.&amp;nbsp;</p><br><ul><li>ACS is an airtime or data advance offered to prepaid mobile subscribers at the point of low credit.&amp;nbsp;</li><li>Nano is a micro cash advance offered to mobile wallet users on demand.&amp;nbsp;</li><li>BNPL facilitates payment installments for products and services&amp;nbsp;</li></ul><p>As a FinTech company, our business is entirely technology and data driven, from determining subscriber eligibility, generating relevant offers, managing risk, loan issuance, recovery, optimizing performance and reporting, reconciliation and billing.&amp;nbsp;</p><br><p>Each day we process approximately 21M loan requests and 1.4 TB of data across our markets. This process needs to be robust, reliable and secure.&amp;nbsp;</p><br><p>But it doesn’t end there. We’re exploring new ways of using our platform and transactional data to improve our products and develop new product opportunities.</p><br> </div>

Business Development Manager – Steel Structures, Aluminium, Prefab, Modular & Events<br>The Business Development Manager will be responsible for driving new business growth and expanding Albaddad’s market presence across Steel Structures, Aluminium Structures, Prefabricated Buildings, Modular Buildings, Tents, Temporary Structures, Events and Manufacturing Solutions. The role requires a commercially driven and highly proactive professional with a strong hunter mentality, capable of identifying new markets, developing strategic relationships, generating qualified opportunities, and converting prospects into profitable projects. The successful candidate will work closely with the Engineering, Estimation, Design, Production, Projects, Procurement and Operations teams to develop commercially viable solutions and successfully convert opportunities into awarded projects. Key Responsibilities1. Business Development & New Business Acquisition Develop and execute business development strategies to achieve annual revenue and gross margin targets. Identify and secure new business opportunities across UAE and GCC markets. Develop new client accounts and establish long-term commercial relationships. Build and maintain a strong sales pipeline covering short-, medium- and long-term opportunities. Conduct market research to identify emerging sectors, projects, customers and business opportunities. Proactively approach developers, contractors, government entities, event organizers, consultants, EPC companies, industrial companies and other potential clients. Generate new leads through direct prospecting, networking, industry events, referrals, tenders and strategic partnerships. Develop market-entry strategies for new products, services and geographic markets.2. Target Market & Client Development Build strong relationships with decision-makers across:Real Estate Developers Main Contractors EPC Contractors Government & Semi-Government Entities Oil & Gas & Energy Companies Industrial Companies Logistics & Warehousing Companies Event Management Companies Exhibition Organizers Sports & Entertainment Organizations Hospitality & Tourism Companies Retail & Commercial Developers Infrastructure Companies Consultants and Architects Establish relationships with key stakeholders including:CEOsManaging Directors Commercial Directors Procurement Directors Project Directors Construction Managers Engineering Managers Facility Managers Event Directors Procurement Managers Project Managers3. Product & Solution Sales Develop a strong commercial understanding of Albaddad's products and capabilities, including:Steel Structures Structural steel systems PEB / Pre-Engineered Buildings Steel fabrication Warehouses and industrial structures Large-scale steel structures Aluminium Structures Aluminium structures Lightweight structural systems Special-purpose structures Prefab & Modular Buildings Prefabricated buildings Modular buildings Site offices Accommodation units Staff facilities Temporary and semi-permanent buildings Tents & Temporary Structures Event tents Large-span structures Temporary structures Hospitality structures VIP structures Exhibition structures Sports and entertainment structures Events & Special Projects Exhibition structures Event infrastructure Temporary venues Hospitality solutions Customized structures Turnkey event-related structures Manufacturing Solutions Understand Albaddad's manufacturing capabilities and identify opportunities where customized fabrication and production solutions can generate new revenue.4. Project & Opportunity Development Identify projects at an early stage and position Albaddad before tender release. Monitor upcoming projects, tenders, developments and major events. Establish early relationships with developers, consultants and contractors. Review customer requirements and coordinate with Engineering and Estimation teams. Develop project-specific commercial strategies. Coordinate preparation of proposals, quotations and technical-commercial submissions. Lead commercial negotiations with clients. Follow up opportunities through the complete sales cycle until award. Ensure effective handover of awarded projects to the Projects / Operations team.5. Tender & Commercial Development Monitor and identify relevant tenders and RFQs. Evaluate commercial potential and recommend bid/no-bid decisions. Coordinate with Estimation, Engineering and Commercial teams on tender requirements. Develop commercial proposals and value propositions. Negotiate pricing, payment terms, contractual requirements and commercial conditions. Protect company margins while maximizing the probability of winning projects. Maintain accurate records of opportunities, quotations, negotiations and expected awards.6. Strategic Partnerships Identify potential strategic partners, subcontractors, consultants and business alliances. Develop relationships that can create new project opportunities. Explore joint ventures and strategic collaborations where commercially beneficial. Represent Albaddad at industry conferences, exhibitions, trade shows and networking events. Build Albaddad's brand presence within target markets.7. CRM, Pipeline & Reporting Maintain an accurate and up-to-date CRM database. Track leads, opportunities, proposals, negotiations and awarded projects. Provide weekly and monthly sales pipeline reports. Prepare accurate sales forecasts. Track conversion rates, sales cycles and revenue performance. Monitor individual account and project profitability. Maintain a minimum qualified pipeline aligned with annual sales targets.8. Market Intelligence Monitor competitors, market pricing and industry developments. Identify market trends and emerging customer requirements. Analyze competitors' strengths, weaknesses and market positioning. Provide management with recommendations for new products, markets and commercial opportunities. Identify potential gaps in Albaddad's product portfolio and propose new business opportunities.9. Cross-Functional Collaboration Work closely with:Engineering Structural Design Architecture Estimation / Tendering Production Procurement Projects Operations Finance Marketing Quality & HSEto ensure that customer requirements are translated into technically feasible and commercially profitable solutions. Key Performance Indicators (KPIs) The Business Development Manager will be measured primarily on:Annual Revenue Generated Gross Margin / Profitability New Clients Acquired Qualified Sales Pipeline Project Conversion / Win Rate Number and Value of New Opportunities Average Sales Cycle Strategic Accounts Developed Repeat Business & Account Growth Market Expansion Required Qualifications & Experience Bachelor's degree in Business Administration, Engineering, Construction Management, Marketing or a related field.7–12 years of proven Business Development / Sales experience, preferably within construction, engineering, manufacturing, steel structures, prefab, modular buildings, events or related industries. Proven track record of generating significant new business and achieving revenue targets. Strong UAE market experience is highly preferred. GCC market experience is an advantage. Existing relationships with developers, contractors, government entities, EPC companies, industrial clients or event organizations are highly desirable. Experience selling high-value, project-based solutions. Strong understanding of B2B and consultative selling. Experience with tenders, RFQs, proposals and commercial negotiations. Strong knowledge of CRM systems and sales pipeline management. Technical / Commercial Competencies The ideal candidate should demonstrate:Strong understanding of project-based sales. Ability to understand technical products and convert technical capabilities into commercial value. Strong negotiation and closing skills. Excellent financial and commercial awareness. Ability to read and understand project requirements, specifications and scopes. Strong presentation and communication skills. Ability to develop C-Level relationships. Strong networking capabilities. Excellent market intelligence and competitor analysis skills. Ability to manage multiple opportunities simultaneously. Strong forecasting and reporting discipline. Personal Attributes Hunter mentality Results-oriented Highly proactive and self-motivated Strong business acumen Excellent communicator and negotiator Relationship builder Strategic thinker with strong execution capability Commercially aggressive but professional Able to work under pressure and meet ambitious targets Strong ownership and accountability Willingness to travel across UAE and GCCAbility to work effectively with technical and commercial teams Preferred Candidate Profile The ideal candidate is a proven Business Development professional with a strong network in the UAE/GCC construction, industrial, events or infrastructure markets, who can open doors with major organizations and convert relationships into high-value projects. Candidates with experience in Steel Structures, PEB, Aluminium Structures, Prefab, Modular Buildings, Tents, Temporary Structures, Events or Manufacturing will be strongly preferred. The candidate must demonstrate measurable achievements in:New Client Acquisition + Revenue Growth + Pipeline Development + Large Project Closing + Strategic Account Development. Preferred language: Arabic & English

Locations: Dubai | Riyadh | Doha<br><br>Who We Are<br><br>Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.<br><br>To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.<br><br>What You'll Do<br><br>As the HR Risk and Employee Relations (ER) CoE Manager in this 12- 14 month temporary role, you will play a strategic role in shaping the HR Risk and Employee Relations framework for the organisation in the Middle East. You will drive the development and implementation of policies, lead high-impact employee relations initiatives, and act as a key advisor to a senior leadership on complex workplace matters. In this capacity you will own critical HR<br><br>processes, including ER investigations.<br><br>You will act as a trusted advisor to HR services, and partner to business leaders, and employees, offering<br><br>expert guidance on best practices in employee relations, workplace conduct, and HR risk management.<br><br>Collaborating with legal, compliance, and HR teams, you will proactively address potential risks, enhance<br><br>employee experience, and foster a culture of accountability and transparency.<br><br>YOU'RE GOOD AT<br><br>Employee Relations and Conflict Resolution Managing sensitive ER cases, including investigations into grievances, misconduct, and<br><br>workplace conflicts, ensuring fair and compliant resolutions.<br><br>Providing guidance and support on complex ER matters, acting as a subject matter expert. Proactively identifying potential workplace issues and addressing them through preventative<br><br>measures, such as training or policy updates.<br><br>Maintain Middle East case data up to date in the relevant tools; documenting conversations<br><br>and preparing high quality reports.<br><br>Lead the analysis of trends and data insights on cases, outcomes and recommendations<br><br>throughout the year. Through the analysis and interpretation of internal and external ER<br><br>related data sources, identify trends and develop appropriate recommendations for value<br><br>adding and strategic ER interventions that meet organizational and customer specific<br><br>needs. Ensure the impacts of these initiatives are measurable and evidenced.<br><br>Policy Development and Implementation Owning and developing HR policies and processes related to employee relations, workplace<br><br>conduct, and HR risk management.<br><br>Collaborating with HR leadership to align policies with organizational objectives and<br><br>compliance requirements.<br><br>Ensuring that all policies are effectively communicated and understood across the<br><br>organization.<br><br>Drive efficiency improvements through offshoring/outsourcing solutions, and the application<br><br>of technology.<br><br>Knowledge Building and HR Support Supporting the HR Services team by providing structural solutions and knowledge-sharing<br><br>initiatives to enhance team capabilities in handling challenging discussions.<br><br>Developing resources, including clearly structured and complete templates, as well as<br><br>training programs to improve the HR Services team’s and other stakeholder proficiency in<br><br>managing processes independently where possible.<br><br>Ensure awareness and compliance with BCG values, enabling a welcoming and non<br><br>threatening work environment for all our staff and other contributors.<br><br>Acting as a liaison between HR Services and other functions to address escalated issues and<br><br>align on resolutions.<br><br>Collaboration and Stakeholder Engagement Building strong relationships with HR Services, other HR CoE teams to drive alignment on<br><br>ER and risk-related matters.<br><br>Acting as a trusted partner to employees, managers, and leadership by providing guidance<br><br>and ensuring fair treatment in all workplace matters.<br><br>Representing the organization in interactions with regulatory bodies or external auditors<br><br>when required<br><br>What You'll Bring<br><br>Bachelor’s degree in HR Management or Business. Educational Background in employment law or demonstrable practical experience with handling complex employment/workplace issues with a legal angle.7 years of professional experience in HR operations, employee relations, or HR risk management. Experience in employee relations (mandatory for the role). Strong understanding of workplace policies, and risk management frameworks. Excellent analytical and problem-solving skills, with an approach to addressing HR challenges. Exceptional written and verbal communication skills, with the ability to handle sensitive issues with discretion and professionalism. Collaborative mindset, with the ability to work effectively across teams & with diverse stakeholders. Your written and spoken English is excellent, Arabic is a plus<br><br>Who You'll Work With<br><br>You will collaborate closely with HR Services, legal and compliance teams to manage risk and employee relations effectively. Your role will involve working directly with employees and managers to address concerns, partnering with leadership to align risk strategies with organizational goals, and ensuring compliance with policies and regulations.<br><br>Additional info<br><br>KEY COMPETENCES<br><br>Conflict Resolution: Effectively manages and resolves workplace conflicts, ensuring fairness and compliance with organizational policies. Task Management: Balances multiple priorities efficiently, delivering high-quality outcomes in a timely manner Policy Expertise: Demonstrates deep knowledge of labor laws and organizational policies, applying them effectively in employee relations and risk management scenarios. Communication Skills: Builds trust and fosters transparency through clear, empathetic, and professional communication. Collaboration and Teamwork: Works well with cross-functional teams, aligning stakeholders on solutions and fostering a collaborative environment. Integrity and Confidentiality: Upholds the highest standards of integrity, maintaining confidentiality in all employee relations and risk management matters<br><br>Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.<br><br>BCG is an E - Verify Employer. Click here for more information on E-Verify.

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p> <h4>Key responsibilities</h4> <p><strong>Drive the business</strong></p> <ul> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li> <li>Think hybrid by leveraging all types of point of sales online and offline.</li> </ul> <p><strong>Team leadership and development</strong></p> <ul> <li>Provide a clear vision to the team about the business and store’s vision and key directions.</li> <li>Identify, recruit, develop and retain strong talents.</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li> </ul> <p><strong>Customer experience</strong></p> <ul> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li> <li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li> </ul> <p><strong>Operational excellence</strong></p> <ul> <li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Experience in leading a fashion retail store in the UAE.</li> <li>Currently based in the UAE.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p> <h4>Key responsibilities</h4> <p><strong>Drive the business</strong></p> <ul> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li> <li>Think hybrid by leveraging all types of point of sales online and offline.</li> </ul> <p><strong>Team leadership and development</strong></p> <ul> <li>Provide a clear vision to the team about the business and store’s vision and key directions.</li> <li>Identify, recruit, develop and retain strong talents.</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li> </ul> <p><strong>Customer experience</strong></p> <ul> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li> <li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li> </ul> <p><strong>Operational excellence</strong></p> <ul> <li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Experience in leading a fashion retail store in the UAE.</li> <li>Currently based in the UAE.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

Sales, Onboarding & Account Manager – English & Spanish Speaking | Dubai<br>About Kayana<br>Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space. As a disruptive force in the industry, we provide everything from essential point-of-sale systems to advanced solutions like self-service kiosks, online ordering, payments, and AI-powered solutions, enabling brands to scale and succeed. Our mission is simple: to help businesses thrive through innovative technology. With operations across the UK, USA, Canada, Spain, Netherlands, Australia, and UAE, Kayana is proud to foster an inclusive, dynamic, and high-performance culture. As an AI-centric technology company, we actively embrace AI and automation to improve how we work, serve our customers, and scale our operations. Every employee is supported with opportunities for professional growth, while also being trusted to take ownership and make a meaningful impact.<br>Important Work Arrangement Note This role requires full-time, on-site work from Monday to Saturday (6 days a week) in Dubai. Candidates should be comfortable working in a fully office-based environment, as remote or hybrid work is not available for this position.<br>About You We are looking for a highly motivated and commercially driven English and Spanish-speaking Sales, Onboarding & Account Manager to join our growing team in Dubai. This is a full customer lifecycle role, covering everything from identifying and winning new business, through customer onboarding and implementation, to managing and growing long-term customer relationships. You will work closely with hospitality and retail businesses, helping them understand how Kayana's technology can improve their operations and deliver measurable value. The ideal candidate is confident communicating with customers, comfortable demonstrating technology, commercially minded, highly organised, and able to build strong long-term relationships. You should be comfortable taking ownership of the customer journey and working cross-functionally with Sales, Support, Product, Engineering, and other internal teams. Key Responsibilities Sales & Business Development Prospect and identify hospitality and retail businesses that could benefit from Kayana's solutions. Conduct outbound calls, follow-ups, and other sales activities to generate new business opportunities. Qualify leads and understand customer requirements, operational challenges, and business needs. Deliver engaging product demonstrations covering EPOS, Kiosks, Online Ordering, Payments, QR Ordering, and other Kayana solutions. Build, manage, and maintain an active sales pipeline within the CRM. Prepare and present commercial proposals and negotiate terms with prospective customers. Manage the sales process from initial contact through contract signature and handover. Identify opportunities to upsell and cross-sell additional Kayana products. Achieve agreed monthly and quarterly sales targets. Maintain accurate and up-to-date CRM records, sales activities, and pipeline information. Customer Onboarding & Implementation Conduct kick-off calls with newly signed customers and establish clear implementation timelines. Understand customer operational requirements and coordinate the onboarding process accordingly. Configure customer accounts within Kayana Web Admin, including menus, items, properties, users, and payment configurations. Coordinate EPOS and kiosk hardware setup, delivery, and relevant third-party integrations. Train customers and venue staff on Kayana's EPOS, Kiosk, Web Admin, and other applicable solutions. Monitor onboarding milestones and proactively follow up to ensure customers are ready for their planned go-live date. Troubleshoot initial configuration and implementation issues, escalating technical matters to Support or Engineering when required. Maintain clear and proactive communication with customers throughout the onboarding process. Identify additional product and revenue opportunities during onboarding. Capture customer feedback and communicate product requirements to the Product team. Account Management & Customer Success Act as the primary point of contact for an assigned portfolio of live customers. Build strong, long-term relationships with customers and understand their business and operational needs. Conduct regular customer check-ins and business reviews to understand usage, satisfaction, and opportunities for improvement. Monitor account health, engagement, and potential churn risks. Identify and drive upselling and cross-selling opportunities across Kayana's product portfolio. Manage renewal discussions and support customer retention. Coordinate with Support, Product, Engineering, and other internal teams to ensure customer issues are addressed effectively. Escalate and follow up on ongoing support or operational issues until appropriate resolution is reached. Maintain accurate customer information, account activity, and health status within the CRM. Gather customer feedback and communicate relevant insights to the Product team. Support customers through business changes such as additional venues, expansions, new products, and multi-location rollouts. Ensure customers continue to receive value from Kayana's solutions after go-live.<br>What We're Looking For Fluency in English and Spanish, both written and spoken. Proven experience in sales, business development, account management, customer success, onboarding, or a similar customer-facing role. Strong commercial mindset with the ability to identify and convert new business opportunities. Experience managing customers throughout the full customer lifecycle. Confident presenting and demonstrating technology or software solutions to customers. Strong communication, negotiation, and relationship-building skills. Experience working with CRM systems and maintaining accurate sales and customer records. Strong organisational skills with the ability to manage multiple customers, opportunities, and onboarding projects simultaneously. Ability to understand customer business requirements and translate them into practical solutions. Comfortable working with cross-functional teams including Support, Product, Engineering, and Operations. Proactive approach to identifying customer issues, opportunities, and risks. Ability to work towards and consistently achieve commercial targets. Strong interest in technology and the ability to quickly learn new products and systems. Experience in hospitality, retail, EPOS, payments, Saa S, or technology would be highly advantageous. Highly Preferred Previous experience selling or managing Saa S, EPOS, payments, hospitality technology, or retail technology solutions. Experience working with restaurants, cafés, hospitality groups, retail businesses, or multi-location operators. Experience conducting product demonstrations and customer training. Experience managing technical implementations or software onboarding. Existing knowledge of the UAE hospitality and retail market. Experience working with international customers and multicultural teams. Experience managing multi-location customer accounts and expansion opportunities. Additional language skills would be an advantage. Why Join Us? At Kayana, you will be part of a fast-growing global technology company where your work will have a direct and visible impact on our customers and commercial growth. We offer:A clear path for career growth and development. The opportunity to work with innovative technology that is reshaping the ordering and payments industry. Direct exposure to hospitality, retail, payments, Saa S, and AI-powered technology. The opportunity to manage the full customer lifecycle, from acquisition through onboarding and long-term account growth. A supportive and collaborative environment where your success is celebrated. Direct access to senior leadership and the opportunity to take ownership from day one. The opportunity to work with international customers across multiple markets. The opportunity to work in an ambitious, fast-moving, AI-centric technology company. A collaborative, high-performance environment where decisions are made quickly and ownership is encouraged. Location: Dubai, UAEWork Arrangement: Full-time, On-site | Monday–Saturday Languages: English & Spanish Salary: Starting AED 7,000

About The Role<br><br>This is a senior leadership role for someone who sets the standard for how research is designed, how clients are advised, and how the next generation of researchers is developed. You'll own the most complex, highest-value client relationships in the region, leading on methodology and commercials from first enquiry through to delivery, and acting as the go-to specialist your clients and colleagues come to when the answer isn't obvious.<br><br>We're looking for a Research Director who leads by example: someone who can rationalise decisions with the bigger picture in mind, hold a room of senior stakeholders, and build a solutions-focused culture around them. You'll be accountable not only for your own work but for the quality, development, and engagement of the team delivering alongside you — and genuinely curious about how AI and automation can make that team smarter, not just faster.<br><br>Key Responsibilities<br><br>Client Leadership & Account Growth<br><br>Own the region's most complex, high-value client relationships — acting as their main point of contact and trusted adviser, so that You Gov becomes their default, repeat choice. Seek out cross-sell and upsell opportunities as part of a wider client strategy, introducing clients to the full You Gov suite (Data Services, Data Products, Sport, Custom) and advising honestly on when each is and isn't the right fit. Demonstrate Brand Index and Profiles to clients and translate research insight into commercial growth in partnership with Account Management. Lead on client enquiries, tenders and RFIs for complex projects — owning methodology, costs, and the commercial conversation end-to-end. Consult with clients on complex, sensitive, or contentious topics, and guide junior colleagues on the most appropriate methodology. Manage client expectations proactively and identify and implement long-term solutions to conflict internally (across departments, including CENX teams) and externally (clients and vendors).<br><br>Research Design, Methodology & Quality<br><br>Design questionnaires for clients of any complexity, including bespoke solutions to unique scenarios; brief and delegate first drafts to junior colleagues, and give and receive constructive feedback openly. Coordinate and guide projects of any complexity, leading on both the research and commercial front, and breaking work down so simpler tasks develop the wider team. Script surveys on CI/G4 during periods of capacity — including drawing on Scripting support where required — and delegate to junior colleagues for skills development. Apply and communicate the principles of sample design, weighting, and significance testing with confidence, coaching colleagues through both basic and advanced statistical analysis. Ensure the team continually raises the bar on quality control for questionnaires and reports, sharing best practice and suggesting improvements. Bring an excellent understanding of ops functions to bear, supporting colleagues and driving process changes where efficiency gains are identified. Keep research knowledge current as methodologies and technology evolve, and confidently guide colleagues on online research terminology and use cases.<br><br>Commercial Leadership & New Business<br><br>Write proposals from scratch for clients regardless of complexity, answer tenders and RFIs, review and guide junior colleagues' proposals, and act as sign-off for large-scale proposals. Act as the specialist and go-to person for specific sectors or subject areas, bringing depth of industry knowledge to pitches and delivery. Lead on pricing and methodology for new business enquiries, balancing client need, deliverability, and commercial return.<br><br>Storytelling & Client Presentations<br><br>Lead client presentations and meetings independently, adapting the story for the audience in the room — from analysts to C-suite. Interpret insight and provide clear recommendations that address the client's underlying business need, not just the brief as written. Use Crunch confidently — including analysis and dashboards — to walk clients through results, and articulate its capabilities across different use cases. Coach junior colleagues on presentation and client-handling skills, giving them visible roles in client-facing work wherever possible.<br><br>AI-Enabled Ways of Working<br><br>Actively look for ways AI and automation can improve research design, data processing, analysis, and reporting — from scripting checks to first-pass dashboard build. Champion new tools and techniques across the team's workflow, setting the example rather than waiting to be told, and stay current on AI developments relevant to market research. Use AI thoughtfully and responsibly, always sense-checking outputs and applying professional judgement before anything reaches a client.<br><br>Team Leadership & People Development<br><br>Manage individual and team workloads flexibly so that all work is picked up and efficiently distributed day to day, including client and new business enquiries. Mentor junior colleagues on research, technical, commercial, people, and HR matters, with regular catch-ups with direct reports to keep development on track — and the confidence to handle difficult conversations. Lead the recruitment process and attend second-stage interviews across roles to assess candidate quality and team fit. Lead on team and company initiatives — acting as a specialist or champion and delegating to build engagement and motivation across teams and departments. Uphold and enforce the company's and The Research Society's professional and ethical standards in all interactions, leading a solutions-focused culture. Contribute to an environment of openness to continuous learning and feedback, proactively sharing learning and leading training for junior colleagues.<br><br>Qualifications<br><br>What We're Looking For<br><br>Minimum 10-12 years' quantitative market research experience, including substantial client leadership and line management of research teams. A track record of owning and growing high-value accounts and winning repeat business — you think commercially by instinct. Proven ability to lead multiple complex projects and project teams simultaneously, to deadline and to budget. Excellent attention to detail, with the judgement to rationalise decisions in light of their impact on the client, the business, and senior stakeholders. Authoritative presenter and communicator, able to adapt style across audiences and situations, from working teams to C-suite. Excellent understanding of questionnaire design, sample design, weighting, and significance testing, with the ability to coach others. Confident scripting experience (CI/G4 or equivalent) and a sound working knowledge of ops functions. Genuine curiosity about AI tools and how they improve research and reporting workflows, with the credibility to champion them across a team. Confident across Microsoft Office 365 and its Google equivalents, plus data visualisation tools; Crunch experience strongly preferred. Fluency in English required and Arabic preferred Familiarity with regional (MENA) cultural nuances and a client-first mindset.<br><br>Preferred Skills<br><br>Advanced statistical analysis capability beyond standard significance testing and weighting. Recognised sector or subject-matter specialism that clients seek out by name. Experience owning proposal sign-off and pricing for large-scale or tendered work. Experience using AI or automation tools in a research or analytics context (data processing, dashboard build, first-draft reporting). Experience leading recruitment and building teams, not just managing them.<br><br>What Good Looks Like At This Level<br><br>At Research Director level, we expect someone who:<br><br>Leads by example on professionalism, ethics, and communication with all high-level internal and external stakeholders. Takes accountability for projects and project teams at scale, including for the actions of more junior colleagues. Owns client enquiries end-to-end — methodology, costing, and proposal writing from scratch — including complex, sensitive, or contentious projects. Is the recognised specialist or go-to person for particular sectors, subjects, or methodologies. Signs off large-scale proposals and reviews others' work with a consistent quality bar. Builds relationships strong enough that You Gov becomes the client's default choice, and actively cross-sells across the You Gov suite. Identifies and drives process improvements rather than waiting for them to be flagged. Mentors and develops the team deliberately — regular catch-ups, honest feedback, and difficult conversations handled well. Leads recruitment and resolves conflict with long-term solutions, internally and externally. <br><br>Why Join Us?<br><br>You'll work with a fast-paced, innovative team that genuinely embraces new ways of working — including AI — to deliver sharper insight, faster. As Research Director you'll shape how research is delivered across the region: owning the client relationships that matter most, setting the technical and commercial standard, and building the team that carries it forward.<br><br>Why join You Gov?<br><br>Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.<br><br>Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.<br><br>Life at You Gov<br><br>We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.<br><br>We strive to provide You Govers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.<br><br>Equal Opportunity Employer<br><br>As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.<br><br>Data Privacy<br><br>To find out how we collect and use your personal data when you apply for a role at You Gov, please read our privacy notice at https://jobs.yougov.com/privacy

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Interpolitan Money operates at the intersection of private wealth, corporate finance and cross-border capital infrastructure.<br> We provide premium multi-currency accounts, payment and financial infrastructure solutions to family offices, entrepreneurs, law firms, corporates and professional intermediaries across more than 150 countries.<br> We're a relationship-led organisation combining fintech innovation with private banking service, helping clients navigate increasingly complex international financial challenges with speed, compliance and confidence.<br> Headquartered in London with offices in Dubai, Mumbai and Toronto, we're entering an exciting phase of international growth, launching new products, expanding into new markets and investing heavily in our commercial technology and customer experience.<br> Our Purpose: Empowering Global Opportunities.<br> The Opportunity We are looking for a hands-on Marketing Revenue Operations Manager to own, build and scale HubSpot as the commercial engine of our business.<br> This is approximately 90% HubSpot-focused: you will be our internal subject matter expert, responsible for building a fully configured, scalable commercial infrastructure that connects Marketing, Sales and Client Services across the UK, UAE, India and Canada.<br> This is not a vendor management or reporting role.<br> You will be in HubSpot daily, building and optimising workflows, managing integrations, refining lead scoring and partnering with Marketing, Sales and SDR teams to drive pipeline and revenue outcomes.<br> The role carries real scope for growth.<br> With the right candidate, this position will evolve into a broader RevOps leadership function as the business scales internationally.<br> Key Responsibilities HubSpot Platform Ownership Own HubSpot end-to-end across Marketing Hub, Sales Hub, Service Hub, Operations Hub and operational workflows Build, maintain and optimise complex workflows, automations and lead scoring models Develop custom properties, objects and data architecture to support multi-market operations (UK, UAE, India, Canada, and more) Manage integrations, API connections and third-party app management Ensure data hygiene, deduplication and governance across the platform Drive HubSpot adoption and best practice across Marketing, Sales and Client Services Support GTM activity for new market and product launches, ensuring CRM infrastructure, workflows, tracking and reporting are configured and ready ahead of each go-live Lead Management and Attribution Build and maintain a lead lifecycle framework covering MQL, SQL and SAL definitions and routing Implement full tracking and attribution from paid and organic lead sources through to registration and conversion Create and optimise lead scoring models based on behavioural and firmographic data Set up lead routing, assignment rules and SLA tracking for SDR and Sales teams Implement UTM tracking standards and ensure proper campaign tagging across all channels Build attribution reporting to understand the true return on commercial activity Marketing Automation and Nurture Design, build and optimise automated prospecting and nurture campaigns across the full customer journey, including email, call and social integrations Develop segmentation strategies for personalised, multi-touch campaigns Build triggered campaigns based on user behaviour, lifecycle stage and account signals Create automated client communication workflows covering onboarding, product updates, upsell and cross-sell, and reactivation A/B test emails, subject lines, CTAs and nurture sequences continuously Support GTM activity for new market and product launches, ensuring CRM infrastructure, workflows, tracking and reporting are configured and ready ahead of each go-live Ensure all communications comply with financial services regulations including FCA requirements and GDPR Pipeline Development and Sales Enablement Build and optimise lead scoring and qualification models to improve pipeline quality Manage lead routing, prospecting workspaces and sales sequencing Support pipeline progression, account activation and reactivation campaigns Partner with Client Services, Sales and SDR teams to optimise CRM workflows, deal stages and pipeline management and ticketing.<br> Support commercial forecasting and pipeline reporting Support GTM activity for new market and product launches, ensuring CRM infrastructure, workflows, tracking and reporting are configured and ready ahead of each go-live Conversion Rate Optimisation Own lead capture across every digital touchpoint, landing pages, HubSpot lead and registration forms, progressive profiling, hidden fields and registration journeys Manage UTM attribution and conversion funnel tracking Continuously optimise user journeys and conversion rates Work with marketing and design teams to improve campaign landing page performance Reporting and Commercial Insight Build and maintain dashboards tracking lead generation, pipeline contribution, revenue attribution, conversion rates, campaign ROI, account activations, funnel progression and sales performance Produce clear, accessible reporting for marketing teams and senior stakeholders Turn data into actionable recommendations that improve marketing and commercial performance Support budget planning with data-driven forecasting AI and Marketing Technology Introduce AI tools and automation to improve productivity and campaign performance Work with the Head of Marketing to integrate AI tools into workflows Evaluate, implement and manage the marketing technology stack Maintain clear documentation for all integrations, workflows and processes Why join Interpolitan?<br> Interpolitan Money combines the pace and ambition of a high-growth regulated financial services business with a strong ethical culture, committed to doing things the right way For the right individual, this role has the opportunity to be career-defining, offering the chance to shape your professional future while contributing to the growth of a global financial institution.<br> Comprehensive healthcare ESOP Participation for high performers Birthday Off Two Paid Volunteer Days Annual wellness day Interpolitan is an equal opportunities employer and we are committed to building a diverse and inclusive work environment where we learn from each other.<br> We welcome people of diverse backgrounds, experiences, abilities and perspectives and believe it adds value to our organisation What Success Looks Like Within your first 12 months, you will have: Established HubSpot as the single source of truth across Marketing and Sales Significantly improved CRM data quality and governance Built and activated scalable lead scoring and lifecycle models Launched automated nurture programmes across the full customer lifecycle Grown qualified pipeline and increased account activations Improved conversion rates throughout the commercial funnel Reduced dormant leads through structured reactivation programmes Built reporting that clearly demonstrates Marketing's contribution to revenue Embedded AI and automation into workflows to improve productivity and campaign performance What You'll Bring Essential 5-10 years' experience in Marketing Operations, Revenue Operations, CRM or Marketing Automation 4 + years of hands-on HubSpot experience across Marketing Hub and Sales Hub as a minimum; Operations Hub experience is a strong advantage Deep knowledge of HubSpot workflows, lead scoring, custom properties, objects and integrations Solid understanding of CRM architecture, lead lifecycle management, MQL and SQL frameworks, and attribution modelling Experience building commercial dashboards and reporting for marketing and senior stakeholders Proficiency with marketing analytics tools including Google Analytics and Google Tag Manager Experience with paid advertising platforms (Google Ads, LinkedIn Ads) and their tracking integrations Strong analytical and problem-solving skills with a data-driven approach Excellent communication and stakeholder management skills Commercial mindset with a clear focus on measurable business outcomes Valid UAE work authorisation (required before application) Desirable HubSpot certifications, particularly Marketing Software, Sales Software or RevOps Experience in fintech, financial services or a regulated industry Familiarity with compliance requirements including FCA, GDPR and AML/KYC considerations Experience with ZoomInfo, LinkedIn Sales Navigator or similar prospecting tools Familiarity with AI tools applied to marketing, prospecting and workflow automation Experience working in multi-market or multi-currency businesses SQL knowledge or hands-on experience with CRM APIs and integrations Background in demand generation or growth marketing</span> </div>