Pastry Chef Jobs in UAE
1750 Jobs Found
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
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<span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
UAE - Abu Dhabi
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<span>We are seeking an experienced, confident, and guest-focused Captain Waitress to join the team at Little Krazy , a whimsical fine-dining destination where exceptional hospitality meets immersive dining.<br> As a Captain Waitress, you are responsible for delivering an outstanding dining experience while leading a designated service section.<br> You will ensure every guest receives attentive, knowledgeable, and personalised service from arrival to departure.<br> Acting as the key link between guests, the kitchen, bar, and front-of-house team, you will coordinate seamless service, mentor junior team members, and uphold the highest standards of hospitality.<br> More than serving food and beverages, you are an ambassador of the Little Krazy experience.<br> Through your professionalism, product knowledge, and genuine hospitality, you will create memorable moments for guests.<br> Instagram: littlekrazy_sa 1 year contract: Visa + flights + basic salary + accommodation + transport all provided for by the company.<br> No expense for candidates.<br> The role is based in Riyadh, Saudi Arabia.<br> Key Responsibilities Deliver exceptional, personalised table service in accordance with the restaurant's service standards.<br> Take ownership of a designated dining section, ensuring smooth and efficient service throughout each shift.<br> Welcome guests at the table, introduce yourself, and create a warm and engaging dining experience.<br> Present the menu confidently, explaining dishes, ingredients, preparation methods, and daily specials.<br> Provide expert recommendations based on guest preferences, dietary requirements, and allergies.<br> Proactively upsell premium menu items, signature beverages, desserts, and chef's specials to enhance the guest experience and maximise revenue.<br> Accurately take food and beverage orders and enter them into the POS system.<br> Coordinate with the kitchen and bar teams to ensure orders are prepared and served accurately and within service standards.<br> Monitor guest satisfaction throughout the dining experience, anticipating needs and responding promptly to requests.<br> Resolve guest concerns professionally and escalate issues to management where appropriate.<br> Lead and support waiters and food runners within your section, ensuring service standards are consistently maintained.<br> Assist in training, coaching, and mentoring junior front-of-house team members.<br> Ensure tables are properly set, maintained, and reset in accordance with restaurant standards.<br> Process guest bills accurately and efficiently, ensuring a seamless payment experience.<br> Maintain comprehensive knowledge of all food, beverage, and promotional offerings, including allergens and dietary requirements.<br> Ensure compliance with food safety, hygiene, and health and safety standards.<br> Maintain impeccable grooming, professionalism, and presentation while representing the Little Krazy brand.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> 1–3 years’ experience as a Captain Waiteress or Senior Waiteress in a premium restaurant, luxury hotel, or fine-dining restaurant A warm, engaging, and professional approach with a genuine passion for hospitality.<br> Fluent in English with excellent verbal communication skills.<br> Outgoing, confident, and charismatic personality.<br> Excellent communication and interpersonal skills.<br> Strong understanding of food and beverage service, with ability to upsell effectively.<br> Team player who thrives in a fast-paced, dynamic environment.<br> Excellent food and beverage knowledge, including menu pairings, allergens, and dietary requirements.<br> Experience using restaurant POS systems.<br> Proven ability to remain calm, organised, and efficient in a fast-paced environment.<br> Impeccable personal presentation and professional demeanour.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
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<span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
UAE - Dubai
( 20571 )<br><br>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.<br><br>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.<br><br>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.<br><br>The Water Quality, Technician 1 will be assisting the Manager and Assistant Manager with the day-to-day operations of the Water Quality Department, focusing on the cleanliness, presentation, maintenance, and safe operation of swimming pools, water park pools, water features, slides, and rides. Support the planning and coordination of maintenance, cleaning, and operational activities, implementing measures to minimize disruption to guest and resort operations. Oversee Water Quality Technicians and contractors, ensuring all cleaning, maintenance, and project works are completed safely, efficiently, on time, and to the highest standards. Conduct regular inspections to ensure pools, slides, rides, water features, plant rooms, and associated areas are maintained in a clean, safe, and fully operational condition. Provide technical support and assist with problem-solving for escalated issues related to water quality, safety, and operations, while maintaining effective communication and coordination with other departments. Assist with team scheduling, contractor management, project planning, and leave administration to ensure adequate operational coverage, regulatory compliance, and an exceptional guest experience.<br><br>About The Role<br><br> Assist with the preparation of staff rosters, team assignments, work schedules, and safe work practices to ensure the effective cleaning, maintenance, and operation of pools, water attractions, slides, rides, and water features. Plan and coordinate maintenance, cleaning, and improvement works to ensure all facilities remain safe, presentable, and operational while supporting the park's daily and future operational requirements. Allocate and utilize team members and contractors effectively to achieve departmental objectives and maintain high standards of cleanliness, safety, and guest satisfaction. Contribute to the day-to-day operational decisions of the Water Quality Department, ensuring activities are aligned with business and operational needs. Oversee the daily cleaning, inspection, maintenance, and readiness of pools, slides, rides, water features, plant rooms, and associated operational areas. Supervise Water Quality Technicians, contractors, and support personnel, ensuring all work is completed safely, efficiently, and to the required quality standards. Ensure regular water quality testing and analysis are conducted and that all results comply with health, safety, and operational standards. Assist in the implementation and continuous improvement of departmental procedures, operational standards, and maintenance programs. Support training and development initiatives, provide on-the-job coaching, and assist with employee performance reviews. Ensure all operational records, water quality reports, inspections, and maintenance documentation are completed accurately and maintained in accordance with company requirements. Maintain a safe working environment by ensuring equipment, tools, and facilities are properly maintained, inspected, and fit for purpose. Conduct routine inspections to identify cleanliness, safety, maintenance, or presentation issues and ensure corrective actions are completed promptly. Ensure the water park is clean, safe, and fully prepared for the next day's operation, with all attractions, pools, and guest areas meeting established operational and presentation standards. Maintain regular communication with team members and keep management informed of operational issues, safety concerns, project progress, and improvement opportunities. <br><br>Technical Requirements<br><br>Understand instrumentation, its uses and its limitations, and its appropriate/suitable application as it applies to water treatment. Understand and select fit for purpose/appropriate materials to the applied environment. Understand FRP/PVC/HDPE and other typical industry materials. Have a basic understanding of the use of energy, its consumption and possible efficiency improvements. Be able to read and understand P&IDs, schematic drawings, PFD’s and other basic single-line diagrams. Understand the concepts of business continuity. Have a basic understanding of and appreciation of swimming pool systems and other display/water features and their non-biological systems. Analyse/understand the need to pay close attention to water quality. Assess the quality of the work provided by contractors both commercially and practically. <br><br>About You<br><br> Diploma or Degree in Mechanical or Electrical trade or minimum of 8 years work experience Experienced in coordinating and executing minor p rojects. Relevant experience in Waterpark Maintenance, Life Support Systems, Water Filtration System maintenance (desirable more than 3 years) Proven diverse skill set in mechanical, electrical, and plumbing. Fluent communication skills in English in both written and spoken Leadership Skills Organizational Skills Understanding of Control Systems – desirable Certified Pool Operator, (desirable – willing to obtain within probationary period) <br><br>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.<br><br>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.
UAE - Dubai
TGP International is looking for an experienced and highly creative Senior Associate / Associate Director to join its studio.<br><br>TGP International is a global hospitality consultancy based in London, Dubai, and Cairo. We partner with ambitious brands, clients, and entrepreneurs to turn their visions into successful hospitality experiences through concept development, interior design, branding and graphic design, advisory, franchising, operations, and project management. Our multidisciplinary team brings together interior designers, brand designers, strategists, advisors, chefs, and hospitality operators. This combination of creative and commercial expertise makes TGP an exciting environment for people who are passionate about food, hospitality and creating memorable guest experiences.<br><br>We are looking for someone who shares that passion. Someone inspired by the opportunity to create world-class restaurants, bars, food halls, and hospitality destinations, and who understands how exceptional design can transform the guest experience.<br><br>While TGP is an established international consultancy, we retain a strong entrepreneurial spirit. This is a senior role within our Interior Design team, offering significant studio responsibility, client exposure, and the opportunity to contribute directly to exciting hospitality projects.<br><br>Key Responsibilities:<br><br>Design Expertise<br><br>Deliver world class creative solutions across multiple small, medium, and large-scale projects simultaneously, and across multiple geographies (UK, Europe, Asia and Middle East) Lead projects and the creative process from concept to delivery; with proven track record of strong design narrative where storytelling remains at the heart of the project throughout its development Lead and contribute hands-on to concept development and design presentations, test fits, spatial planning, and 3D models, with a strong focus on guest experience and operational functionality Review detailed drawing packages, finishes and FF&E specifications ensuring technical requirements and design intent are successfully co-ordinated, including liaising effectively with clients, consultants, contractors and suppliers throughout the design and delivery process Demonstrate deep knowledge of design detailing, materials, finishes, fixtures and furniture, including fabrication and construction processes Build and maintain strong professional relationships with suppliers, manufacturers, makers, and other industry partners<br><br>Project Leadership & Management<br><br>Take accountability for the successful creative and commercial delivery of projects to TGP's quality standards Maintain oversight and remain actively involved and hands-on throughout the entire project process, from initial concept through to design development, documentation, and delivery Make informed decisions regarding project resourcing, priorities, workflows, and allocation of responsibilities across internal teams including weekly resource tracking and coordination of project scheduling Manage projects effectively against agreed programmes, budgets, contractual scope of services, and commercial requirements Identify project risks and challenges early and work proactively with leadership team to resolve them Provide clear and timely reporting to the leadership team on project progress, resourcing, and key issues<br><br>Team Development & Management<br><br>Foster a collaborative and supportive environment in which knowledge and best practice are openly shared Lead, mentor and train junior team members to support their professional and creative development, and maximise team performance and quality design output Support department resource planning, forecasting, project allocation and ad-hoc department admin Manage workloads and workflows across multiple concurrent projects, ensuring teams are appropriately supported Contribute positively to TGP's studio culture and help maintain an environment that encourages collaboration and creativity<br><br>Client Engagement<br><br>Proactively manage existing client relationships, ensuring that opportunities for repeat work are maximised Present creative concepts and design thinking clearly, confidently, and persuasively to senior client stakeholders Actively engage with opportunities to develop new business, enhancing internal and external communications via events, forums, and publications Support the preparation of fee bids, RFPs, and fee negotiations on projects<br><br>Software Proficiency<br><br>Adobe Suite Auto CADSketch UpPower Point Microsoft Office<br><br>Experience with the following would be advantageous:<br><br>Miro Asana<br><br>The role is based in our Covent Garden studio in London, with a hybrid working model of three days per week in the studio, and two days working remotely from home.<br><br>Requirements<br><br>What we are looking for:<br><br>We are looking for an accomplished hospitality designer and creative leader who combines exceptional design ability with strong project, team, and client leadership.<br><br>The successful candidate will have:<br><br> 10+ years' professional experience in interior design or interior architecture, with significant experience in hospitality and F&B environments An outstanding portfolio demonstrating exceptional creative quality across restaurants, food halls, bars, and other hospitality and commercial environments having worked through Riba stages 1-6 A proven ability to develop emotive, narrative-driven, and design-led concepts and experiences, across projects of varying scales and geographies Strong creative leadership, with the ability to take projects from initial concept and storytelling through design development and delivery, including technical and construction expertise The confidence and experience to operate autonomously, with minimal supervision from leadership team Strong leadership and mentoring capabilities, with experience developing and managing design teams Commercial awareness and an understanding of project programmes, budgets/value engineering, contracts, fees, and resourcing Excellent client-facing, presentation, and communication skills A collaborative, adaptable, no-ego approach, and a commitment to contributing positively to studio culture A bachelor's degree in interior design, Interior Architecture or a related discipline from an accredited institution, or equivalent professional qualification The right to work in the UK<br><br>Benefits<br><br>TGP International employee benefits:<br><br>Hybrid work arrangement: three days in the office and two days working remotely Company incentive scheme offering up to 5 to 10 per cent for introductions and 5 per cent for successful closures Remote work flexibility: one additional week per year to work remotely from your home country, which can be combined with up to two consecutive weeks of annual leave Structured professional development through a dedicated coaching and mentoring program Annual company gathering: a global team event bringing together employees from all offices An employee recognition program: regular recognition initiatives celebrating outstanding performance and contributions
UAE - Dubai
We're Hiring: Sales Executive - Fresh Produce, HORECA & Retail About Mikhman Produce Mikhman Produce is a Dubai-based fresh produce company focused on sourcing, ripening, distributing, and supplying quality fresh produce across the UAE market. We serve customers across retail, e-commerce, wholesale, foodservice, and HORECA channels, with a strong current focus on green avocados, ripe avocado programmes, and value-added avocado products. We are part of a wider African avocado value chain that connects farmer networks, export processing, UAE import compliance, ripening, distribution, and customer feedback. Our work is built around quality, traceability, compliance, consistency, and long-term customer partnerships. Our Story Mikhman was built on a simple belief: African avocados can perform at a high global standard when they are managed through a disciplined technical value chain. We are not simply buying and selling fruit. We work to control product quality from source to customer, protect customer margins, reduce waste, and build trustworthy supply programmes. Our growth is quality-led and demand-driven. We believe the best fresh produce businesses are built through consistency, product knowledge, operational discipline, and long-term relationships rather than one-off transactions. Our Culture and Working Environment Mikhman is a hands-on, fast-moving, and practical working environment. We value people who take ownership, communicate clearly, follow through, care about the quality of the product, and understand that customer trust is built through consistency. Our team works closely across sales, operations, quality, logistics, and finance. The right person must be comfortable working with targets, weekly reporting, customer visits, product feedback, and fast-moving market conditions. We value:· Quality and attention to detail in every customer interaction and product decision.· Honesty and accountability in communication, reporting, and follow-up.· Customer trust built through reliability, responsiveness, and product consistency.· Teamwork across sales, quality, operations, logistics, and finance.· Discipline in forecasting, pipeline management, pricing, collections support, and execution.· Growth mindset with a willingness to learn, improve, and help build the company. About the Role We are looking for a driven and commercially minded Sales Executive to help grow our customer base across HORECA, retail, e-commerce, wholesale, and fresh produce channels. This is a hands-on growth role for someone who enjoys visiting customers, building relationships, identifying opportunities, closing sales, and managing accounts with discipline and professionalism. The ideal candidate should be more than an order taker. We are looking for a relationship builder and business developer who can understand customer needs, protect product value, and build a serious fresh produce sales portfolio in the UAE market. Key Responsibilities· Develop and manage customer accounts across HORECA, retail, e-commerce, wholesale, and fresh produce channels.· Identify, approach, and acquire new customers in the UAE market.· Build strong relationships with chefs, procurement teams, retailers, distributors, foodservice operators, and fresh produce buyers.· Manage customer enquiries, pricing discussions, order follow-ups, LPO follow-ups, delivery requirements, and regular account communication.· Prepare weekly sales forecasts by customer, product, and expected volume.· Maintain a clear sales pipeline and submit regular sales updates to management.· Coordinate with Operations, Quality, Logistics, and Finance to ensure customer requirements are properly fulfilled.· Support collection follow-ups in coordination with Finance, while maintaining professional customer relationships.· Track customer complaints, lost sales, customer feedback, competitor activity, and market opportunities.· Protect pricing discipline and payment terms in line with company policy.· Contribute to the development of the company's long-term sales strategy and future sales growth structure. Required Experience and Skills· Minimum 3 years of sales experience, preferably in fresh produce, FMCG, foodservice, HORECA, retail, wholesale, or distribution.· Existing relationships in the UAE foodservice, hotel, restaurant, catering, retail, or wholesale produce market will be an advantage.· Proven ability to manage customer relationships and grow accounts.· Strong communication, negotiation, and follow-up skills.· Comfortable working with sales targets, forecasts, pipeline updates, and weekly reporting.· UAE market knowledge preferred.· UAE driving experience will be an advantage.· English communication required; additional languages will be an advantage.· Must be disciplined, self-driven, honest, accountable, and comfortable working in a fast-moving environment. The Person We Are Looking For The right candidate should be:· commercially minded and target-driven;· customer-focused and relationship-oriented;· disciplined with follow-ups and reporting;· confident visiting customers and developing new accounts;· able to understand product quality and customer expectations;· comfortable coordinating with operations, quality, logistics, and finance;· resilient under pressure and mature in communication;· hungry to grow with the company. Compensation and Growth· Monthly salary: AED 6,000 - AED 10,000, depending on experience.· Monthly sales performance bonus.· Client acquisition incentives.· Profit-sharing opportunity on new business developed.· Long-term growth incentives may be considered for exceptional performance, loyalty, and measurable contribution. Performance Expectations The Sales Executive will be measured on practical, business-focused results, including:· new customers acquired;· active customers retained;· repeat sales and portfolio growth;· sales volume and profitable sales growth;· customer visit activity;· forecast accuracy;· customer feedback and complaint follow-up;· payment discipline and collection support;· quality of weekly pipeline and sales reporting. How to Apply Interested candidates should send their CV and a short summary of their UAE sales experience in foodservice, HORECA, retail, FMCG, wholesale, distribution, or fresh produce. The summary should include the sales channels they have worked in, the types of customers they have managed, and any relevant achievements in account growth or customer acquisition. Email : admin@mikhman.comEmail Subject: Application - Sales Executive Location: Dubai, UAEOnly shortlisted candidates will be contacted.
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Atlantis Dubai
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Agent, Wellness Experience - Atlantis the Palm</span></span></span> <br><span><span>(<span>20474</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br><p><span><strong>About the Role</strong></span></p><br>
<p><span>The Wellness Experience Agent is responsible for, but not limited to, warmly welcoming all guests to the Spa & Wellness facility or via all means of contact points (spa concierge desk in hotel lobby, via email, telephone, and all reception desks in the wellness facility), to be knowledgeable on all services (benefits, duration, pricing) offered and all products and accessories for sale at the Spa Boutique. The Wellness Experience Agent is the first point of contact, and as such are required to acknowledge all guests, maintain an approachable, friendly and professional demeanor, ask questions and inquire about guests sensitive and personal information, and then accurately make all reservations, check guests in and out, ensure accurate billing, seamlessly co-ordinate and communicate guest requests and movement within the facility, and deliver a 5 star guest experience.</span></p><br>
<p><span><strong>Key Duties and Responsibilities</strong> </span></p><br>
<ul>
<li><span>To warmly welcome all guests via various contact points, engage, be approachable, actively listen, and have a very open, personable personality.</span></li>
<li><span>Must be confident to work in a fast-paced environment but appear calm, and handle and communicate on a variety of very personal issues or medical concerns without judgement or reaction. Must be able to systematically and methodically process information and then co-ordinate multiple tasks and actions between guests and spa colleagues.</span></li>
<li><span>Must genuinely enjoy assisting and helping guests get the most out of their spa experience, from beginning to end and beyond.</span></li>
<li><span>Must have good telephone skills and follow telephone etiquette and call structure required at the spa.</span></li>
<li><span>To ensure they learn, retain and be able to explain all services details offered at the Spa, Salon and Fitness Centre – duration, pricing, features and benefits and be able to make recommendations or help guests connect their needs and wants with services offered.</span></li>
<li><span>To ensure they learn, retain and be able to explain all products and accessories at the Spa, Salon and Fitness boutique to recommend the best home care products and routines for guests and achieve set sales targets each month.</span></li>
<li><span>To ensure they communicate effectively all detailed information to therapists and attendants that they have gained from guests, so the guest never has to re-explain the same information and so that preparation can be made for the guest in advance.</span></li>
<li><span>Must be aware and cognizant of maintaining an extremely neat, organized workspace, being vigilant in maintaining guests’ data information privacy always.</span></li>
<li><span>Be meticulous with the input of guest information into the spa software system and ensure accurate billing.</span></li>
<li><span>Ensure to keep confidentiality of all guest information.</span></li>
<li><span>Assist in the operations of all spa departments as required: including boutique, inventory, changing rooms and spa relaxation areas and be flexible in changing work locations as scheduled.</span></li>
<li><span>Report dysfunctional equipment to Manager or Director, Wellness and input into HOTSOS, liaise with facilities team.</span></li>
<li><span> To maintain inventory of supplies, spa menu’s and collateral for the operations of the spa reception, ensuring aroma and ambience of the workspace is always set up to welcome guests.</span></li>
<li><span>Will be expected to assist various demonstrations and events.</span></li>
<li><span>To maintain a high standard of appearance and personal hygiene as lay down by the Director, Wellness.</span></li>
<li><span>Required attendance to a variety of trainings and workshops.</span></li>
<li><span>Must have the ability to courteously interact and answer all hotel related questions with guests.</span></li>
<li><span>To be adaptable and accountable for all actions.</span></li>
<li><span>Responsible for all administrative procedures to ensure that the spa is run professionally and in accordance with Health and Safety policy.</span></li>
<li><span>Ensure the completion of confirmation phone calls, emails and messages for the next business day</span></li>
<li><span>Print confirmation letters and pull files for the next business day.</span></li>
<li><span>To communicate all messages promptly and to keep the Manager-On-Duty informed as to any complaints.</span></li>
<li><span>To organize appointment scheduling to maximize use of time and profitability whilst ensuring that the client needs are of first importance.</span></li>
<li><span>To assist in the smooth flow of the guest journey throughout the day.</span></li>
<li><span>To perform opening and closing duties.</span></li>
<li><span>To have a thorough understanding of spa system (SpaSoft), it’s capabilities and to record additional information as required by the Wellness Director.</span></li>
<li><span>To keep an accurate log on any turn-away guests and maintain an active waiting list for all spa & fitness services.</span></li>
<li><span>Prepare gift certificates, gift cards and make pre-payment arrangements.</span></li>
<li><span>To attend daily line-ups, weekly and monthly spa meetings.</span></li>
<li><span>Perform any tasks as assigned by the Management.</span></li>
<li><span>Be flexible in working schedules as per resort requirements.</span></li>
<li><span>Comply with the Spa Grooming Policy and maintain personal hygiene while embodying a healthy lifestyle.</span></li>
<li><span>Smoking (including e cigarettes and vaping) is prohibited by all Spa Division employees whilst on duty including while on breaks.</span></li>
<li><span>As role models for a healthy lifestyle, personal wellbeing is paramount – general fitness, adequate rest, positive outlook.</span></li>
</ul>
<p><strong><span>About You </span></strong></p><br>
<ul>
<li><span>Previous experience in either a high-end day spa, resort or hotel spa, or alternatively, prior work history in front office, guest relations, club lounge, hotel reservations or similar environment highly regarded. Will also consider background in retail particularly skin care products or as a medical receptionist.</span></li>
<li><span>A good grasp of Microsoft office and basic computer literacy</span></li>
<li><span>Excellent grooming, eye contact, natural smile, confident posture a must.</span></li>
<li><span>Must be willing to stand for extended periods of time and have excellent telephone questioning and listening skills.</span></li>
</ul>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
</div>
Atlantis Dubai
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Agent, Wellness Experience</span></span></span> <br><span><span>(<span>20474</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br><p><span><strong>About the Role</strong></span></p><br>
<p><span>The Wellness Experience Agent is responsible for, but not limited to, warmly welcoming all guests to the Spa & Wellness facility or via all means of contact points (spa concierge desk in hotel lobby, via email, telephone, and all reception desks in the wellness facility), to be knowledgeable on all services (benefits, duration, pricing) offered and all products and accessories for sale at the Spa Boutique. The Wellness Experience Agent is the first point of contact, and as such are required to acknowledge all guests, maintain an approachable, friendly and professional demeanor, ask questions and inquire about guests sensitive and personal information, and then accurately make all reservations, check guests in and out, ensure accurate billing, seamlessly co-ordinate and communicate guest requests and movement within the facility, and deliver a 5 star guest experience.</span></p><br>
<p><span><strong>Key Duties and Responsibilities</strong> </span></p><br>
<ul>
<li><span>To warmly welcome all guests via various contact points, engage, be approachable, actively listen, and have a very open, personable personality.</span></li>
<li><span>Must be confident to work in a fast-paced environment but appear calm, and handle and communicate on a variety of very personal issues or medical concerns without judgement or reaction. Must be able to systematically and methodically process information and then co-ordinate multiple tasks and actions between guests and spa colleagues.</span></li>
<li><span>Must genuinely enjoy assisting and helping guests get the most out of their spa experience, from beginning to end and beyond.</span></li>
<li><span>Must have good telephone skills and follow telephone etiquette and call structure required at the spa.</span></li>
<li><span>To ensure they learn, retain and be able to explain all services details offered at the Spa, Salon and Fitness Centre – duration, pricing, features and benefits and be able to make recommendations or help guests connect their needs and wants with services offered.</span></li>
<li><span>To ensure they learn, retain and be able to explain all products and accessories at the Spa, Salon and Fitness boutique to recommend the best home care products and routines for guests and achieve set sales targets each month.</span></li>
<li><span>To ensure they communicate effectively all detailed information to therapists and attendants that they have gained from guests, so the guest never has to re-explain the same information and so that preparation can be made for the guest in advance.</span></li>
<li><span>Must be aware and cognizant of maintaining an extremely neat, organized workspace, being vigilant in maintaining guests’ data information privacy always.</span></li>
<li><span>Be meticulous with the input of guest information into the spa software system and ensure accurate billing.</span></li>
<li><span>Ensure to keep confidentiality of all guest information.</span></li>
<li><span>Assist in the operations of all spa departments as required: including boutique, inventory, changing rooms and spa relaxation areas and be flexible in changing work locations as scheduled.</span></li>
<li><span>Report dysfunctional equipment to Manager or Director, Wellness and input into HOTSOS, liaise with facilities team.</span></li>
<li><span> To maintain inventory of supplies, spa menu’s and collateral for the operations of the spa reception, ensuring aroma and ambience of the workspace is always set up to welcome guests.</span></li>
<li><span>Will be expected to assist various demonstrations and events.</span></li>
<li><span>To maintain a high standard of appearance and personal hygiene as lay down by the Director, Wellness.</span></li>
<li><span>Required attendance to a variety of trainings and workshops.</span></li>
<li><span>Must have the ability to courteously interact and answer all hotel related questions with guests.</span></li>
<li><span>To be adaptable and accountable for all actions.</span></li>
<li><span>Responsible for all administrative procedures to ensure that the spa is run professionally and in accordance with Health and Safety policy.</span></li>
<li><span>Ensure the completion of confirmation phone calls, emails and messages for the next business day</span></li>
<li><span>Print confirmation letters and pull files for the next business day.</span></li>
<li><span>To communicate all messages promptly and to keep the Manager-On-Duty informed as to any complaints.</span></li>
<li><span>To organize appointment scheduling to maximize use of time and profitability whilst ensuring that the client needs are of first importance.</span></li>
<li><span>To assist in the smooth flow of the guest journey throughout the day.</span></li>
<li><span>To perform opening and closing duties.</span></li>
<li><span>To have a thorough understanding of spa system (SpaSoft), it’s capabilities and to record additional information as required by the Wellness Director.</span></li>
<li><span>To keep an accurate log on any turn-away guests and maintain an active waiting list for all spa & fitness services.</span></li>
<li><span>Prepare gift certificates, gift cards and make pre-payment arrangements.</span></li>
<li><span>To attend daily line-ups, weekly and monthly spa meetings.</span></li>
<li><span>Perform any tasks as assigned by the Management.</span></li>
<li><span>Be flexible in working schedules as per resort requirements.</span></li>
<li><span>Comply with the Spa Grooming Policy and maintain personal hygiene while embodying a healthy lifestyle.</span></li>
<li><span>Smoking (including e cigarettes and vaping) is prohibited by all Spa Division employees whilst on duty including while on breaks.</span></li>
<li><span>As role models for a healthy lifestyle, personal wellbeing is paramount – general fitness, adequate rest, positive outlook.</span></li>
</ul>
<p><strong><span>About You </span></strong></p><br>
<ul>
<li><span>Previous experience in either a high-end day spa, resort or hotel spa, or alternatively, prior work history in front office, guest relations, club lounge, hotel reservations or similar environment highly regarded. Will also consider background in retail particularly skin care products or as a medical receptionist.</span></li>
<li><span>A good grasp of Microsoft office and basic computer literacy</span></li>
<li><span>Excellent grooming, eye contact, natural smile, confident posture a must.</span></li>
<li><span>Must be willing to stand for extended periods of time and have excellent telephone questioning and listening skills.</span></li>
</ul>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
</div>