Program Officer Jobs in UAE

Organization Unit Purpose Group Retail Risk is the Credit Policy unit for Retail Lending covering Personal Loans, Auto Loans, Credit Cards, Mortgages, Overdrafts and SME.<br>Job Purpose For ENBD Approved List of Employers, review company listing proposals and to provide recommendations to approve / decline the company on the basis of the info available and market repute of the company. Maintain and update the approved list of employers. When required, perform field visits for company approval for retail lending products.<br>Job Content Review and implement the company approval policy and criteria on the proposals received for new company listing and to upgrade/ maintenance of a listed company. Conduct customer verifications as per the approved guidelines and apply the market feedback for upgrading an employer.2. Perform verifications and conduct visits to the employers for new proposals received for company listing and existing companies as and when required. Do a proper inspection, taking to the Finance manager of the company to get the required insights of the company and the salary transfer and EOSB process. Provide regular feedback on trends on fraud and recommend policy changes.3. Maintain and update the Approved List of Companies required additions and /or modifications for listed employers. On an ongoing basis update the current details for listed employers for smooth processing of Retail Products4. Keep update on the market / industry which may impact the Retail Portfolio sourced from listed companies Provide early warning indicators and market information which would impact credit decisions on employers. Provide insights/feedback on employer verifications to identify frauds risk / event risk.5. Handling Employer related queries received from all channels including RCC, Branches and other business channels To provide employer related feedback to decision the facility application on the basis of information available and market repute of the company.<br>Education Graduate or above<br>Experiences3 to 5 years work experience in similar work environment, specifically in Retail Credit Management.<br>Knowledge & Skills UAE Market Knowledge Sound Analytical skills, well versed in Fraud identification. Manage to conduct meetings with employers on company visits<br>Behavioral Competencies Alert on market information, integrity.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Sofitel Al Hamra Beach Resort</p><br><br>Job Description<br><br><p>We are seeking an experienced and dynamic Restaurant General Manager to lead our operations at our Reunion restaurant location in Ras Al-Khaimah, United Arab Emirates. In this pivotal leadership role, you will oversee all aspects of restaurant operations, drive profitability, and create an exceptional dining experience for our guests. The ideal candidate will demonstrate strong operational expertise, decisive leadership, and a commitment to excellence in the hospitality industry.</p><br><ul><li>Oversee all daily restaurant operations, including front-of-house and back-of-house activities, ensuring smooth and efficient service delivery</li><li>Recruit, train, onboard, and manage restaurant staff, fostering a positive work environment and conducting regular performance reviews</li><li>Develop and implement strategies to maximize revenue, control costs, and achieve profitability targets</li><li>Maintain strict adherence to health, safety, and sanitation standards, ensuring compliance with local regulations and company policies</li><li>Manage inventory, food costs, and vendor relationships to optimize operational efficiency and minimize waste</li><li>Monitor and enhance customer satisfaction through quality service standards and guest feedback analysis</li><li>Plan and execute marketing initiatives and promotional activities to drive customer engagement and increase market presence</li><li>Analyze financial reports and key performance indicators to identify opportunities for improvement and growth</li><li>Collaborate with corporate leadership to develop and refine operational procedures and best practices</li><li>Handle customer concerns and complaints professionally, ensuring resolution and maintaining positive relationships</li><li>Coordinate special events, private functions, and catering services to maximize revenue opportunities</li></ul><br>Qualifications<br><br><ul><li>Minimum 5 years of progressive experience in restaurant or hospitality management</li><li>Proven track record of managing P&amp;L statements and achieving financial targets</li><li>Strong leadership and team management skills with the ability to motivate and develop staff</li><li>Excellent customer service orientation and commitment to guest satisfaction</li><li>Proficiency in restaurant management systems and point-of-sale (POS) software</li><li>Comprehensive knowledge of food service operations, menu planning, and food safety standards</li><li>Strong organizational and time management skills with the ability to multitask in a fast-paced environment</li><li>Excellent communication and interpersonal skills in English; additional language proficiency is a plus</li><li>Analytical mindset with the ability to interpret financial data and make data-driven decisions</li><li>Experience in staff recruitment, training, and performance management</li><li>Knowledge of local regulations and compliance requirements in the UAE hospitality sector</li><li>Ability to work flexible hours, including evenings, weekends, and holidays as required</li><li>Preferred experience in event management and marketing initiatives</li><li>Preferred experience managing multicultural teams in international settings</li></ul> </div>

<ul><li><p>Identify and approach potential brand partners across luxury, lifestyle, travel, hospitality, and wellness in line with leadership’s direction.</p></li><li><p>Build and maintain warm working relationships with existing brand partners, seeking fresh, creative ways to extend each collaboration.</p></li><li><p>Prepare partnership proposals, briefs, and presentation materials in coordination with the Creative team.</p></li><li><p>Coordinate the partnership pipeline: tracking conversations, scheduling follow-ups, and keeping leadership informed.</p></li><li><p>Pass qualified leads and structured deals to the in-house sales team for closure.</p></li><li><p>Bring an entrepreneurial mindset, spot trends, suggest new ideas, and contribute fresh thinking in strategy discussions.</p></li><li><p>Coordinate marketing activity around partnerships and member experiences, ensuring alignment with company's luxury positioning.</p></li><li><p>Brief the Creative team and external agencies on partnership-related campaigns and activations.</p></li><li><p>Liaise with influencers and tastemakers on collaboration logistics, briefs, and deliverables.</p></li><li><p>Support the planning and on-ground coordination of member activations, brand events, and curated experiences.</p></li><li><p>Stay close to luxury, lifestyle, and hospitality trends, flag relevant ideas to leadership and the Creative team.</p></li><li><p>Review and approve content calendars, social posts, press releases, and creative outputs prepared by the Creative team and agencies, ensuring brand consistency and timing.</p></li><li><p>Maintain and grow relationships with journalists, editors, and media contacts, coordinate press visits and FAM trips.</p></li><li><p>Coordinate working rhythm between Creative team, PR/social agencies, and external partners to ensure timely and on-brand deliverables.</p></li><li><p>Flag any brand, tone, or quality concerns early to the Creative Director and leadership.</p></li><li><p>Monitor performance scorecard and KPI targets related to revenue generation, brand collaborations, social media planning, public relations, and brand standards.</p></li><li><p>Deliver monthly, quarterly, and annual performance updates and reviews to Head Office.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Entrepreneurial mindset with ability to spot trends and suggest new ideas.</li><li>Strong coordination and communication skills with creative and leadership teams.</li><li>Experience managing relationships with luxury brand partners and influencers.</li><li>Ability to maintain brand consistency and oversee PR/social media outputs without direct execution.</li><li>Proactive in tracking partnership pipeline and reporting metrics to leadership.</li><li>Experience coordinating multi-disciplinary teams including creative, sales, and external agencies.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company:Oliver WymanDescription:<p>Oliver Wyman is looking to bring onboard an experienced professional as a <b>Recruiting Manager</b> in Middle East location to join our <b>IMEA Recruitment Team</b>!</p><br><p><b>This role will be based out of our Dubai office.</b></p><br><p><b><u>Job Overview:</u></b></p><br><p>We are seeking a highly motivated and experienced Recruitment Manager to drive experienced hire recruitment across the Middle East while supporting Partner recruitment across the broader IMEA region.</p><br><p>In this highly visible role, you will manage the end-to-end recruitment lifecycle across all levels of seniority, from experienced professionals to Partner hires, while contributing to the execution of the regional talent acquisition strategy. Working closely with Partners, business leaders, and the wider recruiting team, you will identify, engage, and secure exceptional talent to support the firm's growth ambitions.</p><br><p>You will also play a key role in strengthening our employer brand, delivering an outstanding candidate experience, leveraging data to inform hiring decisions, and continuously improving recruitment processes across the region.</p><br><p>This is an exciting opportunity to join a dynamic, fast-paced market and work closely with IMEA Partners and senior stakeholders. The successful candidate will be a strategic recruiter with strong stakeholder management skills, commercial acumen, and a proven track record of attracting and securing high-calibre talent, including senior leaders and Partners.</p><br><p><b><u>Key Responsibilities:</u></b></p><br><ul><li><p>Partner with the Director of Recruiting to execute the experienced hire recruitment strategy across practice groups, aligned with regional business priorities and growth plans.</p><br></li><li><p>Partner with IMEA leadership to deliver Partner recruitment, including market mapping, executive search engagement, candidate assessment, and offer management.</p><br></li><li><p>Advise Partners and senior leaders on talent market trends, hiring strategies, and workforce planning.</p><br></li><li><p>Use data and market insights to monitor recruitment performance, identify opportunities, and continuously improve hiring outcomes.</p><br></li><li><p>Support regional talent acquisition initiatives and contribute to the ongoing evolution of the IMEA recruiting function.</p><br></li><li><p>Manage end-to-end recruitment across multiple searches, with a primary focus on experienced, leadership, and Partner-level hiring. Develop and execute innovative sourcing strategies to attract, engage, and secure exceptional talent across the Middle East.</p><br></li><li><p>Build and maintain strong talent pipelines through proactive sourcing, networking, referrals, and relationship management.</p><br></li><li><p>Deliver an exceptional candidate experience throughout the recruitment lifecycle while ensuring an efficient, inclusive, and high-quality hiring process.</p><br></li><li><p>Partner closely with hiring managers to define recruitment needs, provide market intelligence, and drive timely hiring decisions.</p><br></li><li><p>Manage relationships with executive search firms, recruitment agencies, and RPO providers to ensure high-quality delivery and value.</p><br></li><li><p>Collaborate with regional and global recruiting colleagues to share best practices and drive consistency across IMEA.</p><br></li><li><p>Coach and mentor members of the recruiting team, fostering collaboration, knowledge sharing, and continuous development.</p><br></li><li><p>Identify opportunities to streamline recruitment processes and improve operational efficiency.</p><br></li><li><p>Champion initiatives that strengthen Oliver Wyman's employer brand and enhance engagement with external talent communities.</p><br></li></ul><p><b><u>Experience Required:</u></b></p><br><ul><li><p><span>10+ years of recruitment or talent acquisition experience within a fast-paced, professional environment.</span></p><br></li><li><p><span>Proven experience managing end-to-end recruitment across multiple levels of seniority, including executive and Partner-level hiring.</span></p><br></li><li><p><span>Experience recruiting within professional services, management consulting, or another client-driven environment.</span></p><br></li><li><p><span>Strong understanding of the Middle East talent market, with knowledge of strategy consulting competitors, market trends, and talent availability.</span></p><br></li><li><p><span>Demonstrated ability to build trusted relationships and influence senior stakeholders within a complex, matrixed organization.</span></p><br></li><li><p><span>Experience using recruitment analytics and market insights to inform hiring strategies and support business decision-making.</span></p><br></li><li><p><span>Experience with workforce planning, hiring forecasts, and budget management.</span></p><br></li><li><p><span>Proven ability to lead recruitment initiatives, manage multiple priorities, and deliver results in a fast-paced environment</span>.</p><br></li></ul><p><b><u>Skills &amp; Attributes</u></b><b><u>:</u></b></p><br><ul><li><p><span>Exceptional organizational and project management skills, with the ability to manage multiple priorities and competing deadlines.</span></p><br></li><li><p><span>Strong stakeholder management, communication, and influencing skills.</span></p><br></li><li><p><span>Advanced PowerPoint and Microsoft Excel skills, with the ability to analyse data and translate insights into compelling recommendations.</span></p><br></li><li><p><span>Strong commercial mindset with a proactive, solutions-oriented approach and the ability to work independently with minimal direction.</span></p><br></li><li><p><span>Experience using applicant tracking systems (ATS), recruitment technologies, and sourcing tools.</span></p><br></li><li><p><span>Creative, adaptable, and resilient, with a continuous improvement mindset and the ability to drive change.</span></p><br></li><li><p><span>Collaborative team player who thrives in a fast-paced, evolving environment.</span></p><br></li><li><p><span>High attention to detail, sound judgment, and a strong sense of ownership and accountability</span>.</p><br></li></ul>Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p>At Emirates, our retail and contact centres operate globally! Our international teams play a crucial role in representing our brand, and providing our customers with up to date information regarding our range of products and services. Working with our team means that you serve as a primary means of communication and are often a first point of contact for our valued customers!</p><br><br><p>The Business Systems Manager will manage the business operations process design, impact and implementation for all IT systems pertinent to the department/assigned work stream, working closely with Emirates IT. Serve as senior subject matter expert for assigned functional domain. Manage the IT investment of the department from a business perspective to maximise performance efficiency, return on investment, process analysis and automation translating into tangible productivity increases, cost savings, information system enhancements, user training, business help desk support and active promotion of the departmental systems/PSS among the user community, in synch with the business growth, distribution and operational strategy. Pro-actively participate in achieving the IT and business strategic objectives of the department, by sourcing, validating and providing required information to develop system enhancement proposals and manage business testing, implementation, user requirements and operation thereafter. In all this the job holder has to closely work with Emirates/IT, and external vendors.</p><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Pro-actively lead/seek, validate, document and manage the analysis and requirements of the current and future business technology/functional needs. Interact with business and support unit managers and users across the company, trade and supplier partners, customers and information users to ensure that functionality is maximised and enhancements consistent with business and user requirements and the department’s future direction and strategy. Manage the user requirements, user testing and business rollout of new features.</li><li>Pro-actively monitor systems/functional performance to meet commercial demands Effectively identify, communicate, coordinate and drive solutions to any system instabilities, with the relevant managers/staff/vendors, within pre-agreed SLA’s and keep all relevant business managers and operationally dependant areas updated on a real time basis.</li><li>Organise and manage user testing schedules in a timely manner to ensure that delivered modules, patches or enhancements are tested in a qualitative manner, for implementation across the user community. Organise, coordinate and involve a broad spectrum of users (including outstations) to ensure that testing is thorough and all bugs detected and addressed, prior to roll-out and within business timeframes.</li><li>Manage the development and effective implementation of system usage procedures and ensure that user manuals and on-line help are published and available to all users, so that systems are used uniformly and efficient. Document and ensure all interfaces are tested, implemented and monitored to ensure systems are fully functional. Work closely with Training Manager to provide input on required training materials and e-learning.</li><li>Manage and provide systems help desk, which provides effective user assistance, diagnosis, reporting, escalation, solutions and closure of user problems and incidents. Ensure all systems and process related issues or enhancement requests are investigated, validated, recorded, tracked and managed effectively.</li><li>Participate/Lead, document/review, analyse and evaluate business requirement documents to ensure that they accurately reflect all business needs, pro-actively interact with user process owners and connected user departments or work areas, to review the same and co-ordinate with IT to address deviations. Also responsible to review and validate all user IT requirements documents for the department within business timelines. Scope creep must be managed and addressed to ensure project, bug fixes, patches or enhancement deliverables are not compromised.</li><li>Organise resources to address system operational issues and provide constant support and assistance for all users of the systems, internally and externally. Pro-actively propose, obtain approval and manage enhancements to the systems to meet evolving business processes and strategic distribution requirements.</li><li>Organise and conduct user forums and act as a medium to obtain, evaluate, validate and submit modification proposals, with cost/revenue and efficiency benefits.</li></ul><br><p><strong>SPECIFIC JOB ACCOUNTABILITIES:<br>Emirates Reservation System (ResConnect)</strong></p><br><br><ul><li>Analyse the products, competitors and industry changes to determine the most appropriate product feature sets. Recommend and co-ordinate where necessary competitive analysis, customer needs analysis and market research.</li><li>Be directly involved in the product design throughout the project lifecycle through to deployment and ongoing management. Lead the document development requirements with user flows and storyboards. Review and provide feedback for user acceptance.</li><li>Envisage, adapt and evolve the business processes for alignment and ensure impacted interface systems are aligned and tested.</li></ul>Qualification<p><strong>In order to be successful in this role, you must meet the below requirements:</strong></p><br><br><ul><li>8+ years in Commercial/Sales of experience relevant to the role.</li><li>Degree or Honours (12+3 or equivalent).</li><li>Experience of Airline reservation systems</li><li>Airline operations knowledge</li><li>Online retail knowledge (Airline Domain)</li><li>Retail stores knowledge (Airline Domain)</li><li>Loyalty platform experience (Airline Domain)</li><li>Knowledge of Payment gateways including PCI compliance (desirable)</li><li>Experience with Modern Airline Retailing implementation (desirable)</li></ul><p>At Emirates, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team!</p><br><br>Salary &amp; benefits<p><span>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</span></p><br><br><br> </div>

Event Account Manager – Client Servicing<br>Location: Dubai, UAEEmployment: Full-time Joining: Immediate Salary: AED 10,000 per month + commission<br>Please Read Before Applying<br>This vacancy is specifically for candidates who are currently based in the UAE, have a proven UAE track record within the events industry, and are available to join immediately. To be considered, you must have:A minimum of 3 years of relevant UAE experience within an event management, experiential, exhibition, brand activation, or integrated creative agency. Direct experience in client servicing or account management, not only sales, marketing, administration, or business development. Proven experience managing event projects from client brief through proposal, approvals, production, live delivery, and project closeout. Practical knowledge of the UAE events and production environment. Availability to join immediately. Acceptance of the compensation package of AED 10,000 per month + commission. Applications that do not meet these core requirements will not progress to the next stage.<br>About the Role<br>We are looking for an experienced Event Account Manager – Client Servicing who can take ownership of the client relationship from the first inquiry through final event delivery and post-event follow-up. This is a hands-on, client-facing role within the events industry. You will be responsible for understanding what the client needs, translating that requirement into a clear internal brief, coordinating the appropriate creative and production resources, managing proposals and commercial requirements, maintaining client approvals and communication, and keeping the account aligned throughout delivery. You are not expected to personally execute every creative, technical, or production task. You are expected to understand the event-production process well enough to manage the client relationship effectively, ask the right questions, identify risks early, and ensure the correct internal teams have the information and approvals required to deliver.<br>Key Responsibilities<br>Manage incoming client inquiries and act as the primary day-to-day client contact throughout the project lifecycle. Understand the client's objectives, event requirements, stakeholders, timelines, budgets, approval processes, and commercial expectations before execution begins. Translate client briefs into clear internal requirements for creative, production, technical, operations, and commercial teams. Coordinate proposals, presentations, quotations, scopes of work, project timelines, budgets, and client-facing documentation. Present proposals, recommendations, concepts, and commercial information clearly and professionally to clients. Manage client feedback, revisions, approvals, action points, deadlines, and project communication. Maintain alignment between the client and internal teams regarding scope, deliverables, responsibilities, timing, and approved changes. Coordinate with production and project teams during planning, pre-production, site visits, venue coordination, rehearsals, installation, live event delivery, and project closeout. Track quotations, approved budgets, variations, purchase requirements, and relevant commercial documentation with the appropriate internal teams. Identify scope changes early and ensure additional requirements are documented and commercially addressed before execution. Attend client meetings, site visits, venue meetings, rehearsals, and live events when required. Maintain accurate meeting notes, action trackers, approvals, correspondence, and project-status information. Anticipate potential issues and escalate risks before they affect the client relationship, project timeline, quality, scope, or budget. Support pitches and new opportunities by coordinating presentations, estimates, project information, and internal inputs. Develop strong long-term client relationships and identify appropriate opportunities for repeat business and account growth. Complete post-event follow-up, close outstanding actions, capture client feedback, and support final commercial and project closeout.<br>Mandatory Requirements<br>Currently based in the UAE. Available to join immediately. Minimum 3 years of UAE experience within an events, experiential, exhibition, activation, or integrated creative agency. Proven experience in an Account Manager, Client Servicing, or equivalent client-facing events role. Demonstrated responsibility for clients across multiple stages of a live-event project. Strong understanding of event-management and event-production workflows. Ability to interpret a client brief and convert it into clear requirements for creative, production, technical, and operations teams. Experience working with proposals, presentations, quotations, project timelines, budgets, scopes of work, and commercial variations. Strong client communication, presentation, negotiation, relationship-management, and problem-solving skills. Strong organizational ability and experience managing multiple projects, stakeholders, deadlines, and approval processes simultaneously. Professional written and spoken English. High attention to detail in client communication, documentation, budgets, approvals, and follow-up. Ability to remain organized and commercially aware during fast-moving event-production periods.<br>Strongly Preferred Experience<br>Preference will be given to candidates with demonstrated UAE experience in:Corporate events Government events Conferences and awards Exhibitions Brand activations Large-scale event production Staging and technical production AV and lighting coordination Fabrication and temporary structures Event branding Venue and supplier coordination Client pitches and proposal presentations Budget tracking and commercial variations<br>This Role Is Not Suitable If Your experience is primarily in:<br>General B2B sales with no events background Business development without responsibility for project delivery Digital marketing or advertising account management without live-events experience Hotel or venue sales without agency-side event-management experience Administrative event coordination without direct client ownership Event roles outside the UAE with no relevant UAE industry experience<br>Compensation<br>AED 10,000 per month + commission Candidates should apply only if this compensation structure is suitable for them.<br>Application<br>Please submit an up-to-date CV in PDF format.<br>Your CV should clearly show:<br>Your current UAE location Your current or most recent position Your UAE event-agency experience The events, exhibitions, activations, or projects you personally managed Your direct client-servicing responsibilities Your involvement from brief and proposal through production and live delivery Your current visa status Your availability to join A cover letter is optional.<br>Only candidates meeting the mandatory UAE experience, client-servicing, immediate-availability, and compensation requirements will be shortlisted.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> YOUR OPPORTUNITY<br><p><span>YOUR OPPORTUNITY</span></p><br><br><p><span>This is an amazing opportunity to be part of the MEA cluster as Area Director Middle East &amp; Turkey. Your principal role will be to lead ME&amp; Turkey teams to manage distributor relations, capture market dynamics and react to growth opportunities in your market. Create legacy for the brands and contribute to key decisions that will significantly impact our brand presence and positioning in the market. You will be based in Dubai. The role reports into Managing Director MEA.</span></p><br><br><p><span>ABOUT YOU</span></p><br><br><p><span>As Area Director ME &amp; Turkey, you will be accountable for delivering value and financial impact in the market.Your ability to manage ontrade and off trade of the market with your distributors at any given time will be key, and motivating distributors to achieve their targets and celebrate excellence.</span></p><br><br><br><p><span>ARE YOU READY TO EMBARK ON YOUR NEXT MOVE? </span></p><br><br><p><span><span>·</span></span><span>Do you dare to be different?</span></p><br><br><p><span><span>·</span></span><span>Are you willing to question, challenge and innovate in pursuit of excellence? </span></p><br><br><p><span><span>·</span></span><span>Can you work collaboratively and inspire others?</span></p><br><br><p><span><span>·</span></span><span>Are you ready to make your mark?</span></p><br><br><p><span>Don Facundo Bacardí revolutionized the world of rums. As the cocktail industry continues to flourish every day, we strive to follow his legacy and delight the most demanding in the industry - our consumers! That’s where you come in!</span></p><br><br><br><p>RESPONSIBILITIES</p><br><br><p>WITH OUR CONSUMER AT THE HEART, YOUR KEY RESPONSIBILITIES WILL BE TO:</p><br><br><p>Deliver Results and Excellence in Execution:</p><br><br><ul><li>Deliver key financial targets (NSV, Gross Margin, Overheads, Profitability, ROI, Value Share) versus budget.</li><li>Build &amp; Drive the ontrade community in the region.</li><li>Building strong, mutually beneficial relationships with distributors, Off and On Trade customer partnerships.</li><li>Responsible to set/build/sustain RTM, with distributors and wholesalers’ network to deliver key Commercial targets.</li><li>Influence and input to the Hub IAP to ensure Country plans meet Customer needs to shape and deliver the customer and channel strategy of the Country to maximize long term value to the company</li><li>Control in market Value Chain with regular updates based on information from all stakeholders.</li><li>Monitor supply chain to ensure smooth market supply &amp; maintain a high level of shipment forecast accuracy</li><li>Ensuring optimum distribution and visibility of our brands (AVQPAP) across channels</li><li>Control, manage and negotiate contracts for distribution agreements</li><li>Monitoring and reporting competition in the market</li><li>Best execution of Brand Plans with distributors and local trade to build long-term sustainable brand equity</li><li>Responsible for creating and delivering the strategy inline with #BEST10 &amp; regional commitment of Billion &amp; Beyond.</li></ul><p>Develop talent and capability</p><br><br><ul><li>Lead a pivotal team in the MEA cluster, ensuring development and strong leadership for the internal team and external teams sat under the distributor network</li><li>Ensuring that your distributors have resources needed to deliver desired results (P&amp;L, Customer Marketing, Execution0</li><li>Ensuring all distributors understand the company policies and culture</li></ul><p>Create a winning team</p><br><br><ul><li>Motivate distributors to achieve their targets and celebrate excellence</li><li>Managing the Middle East &amp; Turkey team; Commercial Manager &amp; Customer Marketing Manager &amp; their respective teams</li></ul><br><p>SKILLS</p><br><br><p>THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY:</p><br><br><ul><li><span>Minimum 12 years sales/marketing experience in FMCG or Alcohol and Beverage industry. Know how experience in the Middle East &amp; extended Middle East Region is an advantage</span></li><li><span>Distributor Management expertise is key criterion</span></li><li><span>Proven track record of building High Performing Teams and Sales Delivery.</span></li><li><span>Ability to thrive under high pressure situations, geo politically, lead cultural diversity within internal &amp; external stakeholders</span></li><li><span>Excellent written and spoken communication in English. Arabic is a bonus.</span></li><li><span>Good financial acumen and exposure to managing Sales and P&amp;Ls</span></li><li><span>Experience in managing a market end to end</span></li><li><span>Team Management experience and leadership a must</span></li><li><span>Degree with a Sales or Marketing specialisation</span></li><li><span>Proficiency in MS Office</span></li></ul><p>PERSONAL QUALITIES</p><br><br><ul><li><span>Self-motivated and have an entrepreneurial approach</span></li><li><span>Thrive in pressure situation, and able to make strong decisions on business &amp; people</span></li><li><span>Confident and able to communicate to senior stakeholders</span></li><li><span>Positive, passionate, patient with fantastic networking skills</span></li><li><span>Comfortable working with numerical analysis and you will be able to draw marketing strategies from them</span></li><li><span>Team player, Transparent in your dealings and trustworthy.</span></li></ul><br><br><br><br><br>leadership agility<br><p>At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.<br></p><br><br><ul><li><strong>Belonging:</strong> You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become</li><li><strong>Self-Awareness:</strong> You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others</li><li><strong>People Agility:</strong> You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance</li><li><strong>Results Agility:</strong> You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.</li><li><strong>Mental Agility:&nbsp;</strong>You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with</li><li><strong>Change Agility:</strong> You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience</li></ul><p><em>Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity.&nbsp;</em></p><br><br><p>U.S. applicants have rights under Federal Employment Laws</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Remarkable people, trusted by clients to design and advance the world.&nbsp;</strong>&nbsp;</p><br> <p><strong>The Role</strong>&nbsp;</p><br><br><p>This is an exciting opportunity for an experienced Project Director with a proven track record in driving the successful execution of major detailed engineering projects, ensuring they are delivered on time, within budget, and to the highest quality standards for a high-profile client.&nbsp;</p><br><p><strong>Our Clients and Projects&nbsp;</strong></p><br><p><strong>Designing the future. Transforming the world.&nbsp;</strong></p><br><p>Wood's Oil, Gas &amp; New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe.&nbsp;We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory.&nbsp;</p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects:</strong>&nbsp;Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion:&nbsp;</strong>We are an organization actively committed to diversity and inclusion across our business&nbsp;</li> <li><strong>Competitive remuneration package:</strong>&nbsp;With regular reviews to ensure we are rewarding at the right level in line with the market&nbsp;</li> <li><strong>Medical Insurance:</strong> Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover&nbsp;</li> <li><strong>End of Service Gratuity:&nbsp;</strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:&nbsp;</strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones</li> <li><strong>Commitment to continued professional development:</strong>&nbsp;Development plans that are tailored to your individual needs and interests&nbsp;</li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession&nbsp;</li> <li><strong>Energy Transition Academy:&nbsp;</strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><p><strong>The key objectives for this role are:&nbsp;</strong></p><br><ul> <li>Defining project objectives, creating detailed roadmaps, and establishing timelines</li> <li>Securing and optimizing resources, managing budgets, and ensuring efficient workflows</li> <li>Assembling and leading project teams, streamlining communication, and resolving conflicts</li> <li>Identifying potential risks, devising mitigation strategies, and implementing contingency plans</li> <li>Monitoring project progress, tracking key performance indicators (KPIs), and reporting updates to stakeholders</li> <li>Ensuring that project deliverables meet the required quality standards and specifications</li> <li>Maintaining effective communication with stakeholders to ensure alignment and address any issues promptly</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><strong>Key Accountabilities and Responsibilities:</strong></p><br><p>We are looking for a visionary leader who can inspire and motivate diverse teams, fostering a culture of collaboration and innovation with an ability to build strong relationships with clients, stakeholders, and regulatory bodies will be crucial in ensuring project success.</p><br><p>Strategic thinking and exceptional leadership skills will be instrumental in cultivating a culture of safety, excellence, and sustainability, ultimately contributing to the long-term growth and success of Wood.</p><br><p>The Project Manager will possess a deep understanding of project management principles and methodologies, coupled with a proven track record of delivering EPC or EPCm projects on time and within budget ensuring appropriate reporting and governance is in place and that all project activities comply with industry standards and regulations.</p><br><p><strong>Responsibilities</strong></p><br><ul> <li>Safety Management: Promote and enforce a strong safety culture, ensuring compliance with all safety regulations and standards and environmental regulations throughout project execution.</li> <li>Project Management: <ul> <li>Lead and manage large-scale EPCm projects from initiation to completion, ensuring adherence to timelines, budgets, and quality standards and alignment with project goals and objectives.</li> <li>Develop and implement project plans, including scope, schedule, and resource allocation. Monitor project progress and performance, identifying and mitigating risks proactively.</li> <li>Manage project resources, including personnel, equipment, and materials, to optimize project delivery.</li> <li>Ensure compliance with health, safety,&nbsp;</li> </ul></li> <li>EPCm Management: <ul> <li>Oversee the EPCm operations in the region, ensuring alignment with corporate strategies and objectives.</li> <li>Establish and maintain relationships with key stakeholders, including clients, contractors, and regulatory bodies.</li> <li>Drive continuous improvement initiatives within the EPCm framework to enhance efficiency and effectiveness.</li> </ul></li> <li>Resource Management: Recruit, train, and mentor project teams, fostering a culture of collaboration and high performance.</li> <li>Schedule and Budget Management: Develop and maintain project schedules and budgets, ensuring timely completion of all activities and adherence to cost control measures.&nbsp;</li> <li>Risk Management:&nbsp;Identify potential risks and develop mitigation strategies to minimize disruptions to project cost and schedule.</li> <li>Performance Monitoring:&nbsp;Establish key performance indicators (KPIs) to measure efficiency and effectiveness, providing regular reports to senior management.</li> <li>Team Leadership:&nbsp;Manage and mentor a team professional, promoting continuous improvement and professional development.</li> <li>Stakeholder Engagement:&nbsp;Collaborate with internal and external stakeholders, to ensure alignment and compliance throughout the project duration.</li> <li>Compliance: Ensure all project activities comply with company policies, procedures, and relevant reporting requirements.</li></ul><p><strong>Specific Responsibilities</strong></p><br><ul> <li>Project Monitoring and Reporting: Ensure comprehensive monitoring and reporting on project performance, focusing on delivery against cost, scope, quality, and schedule requirements. Regularly assess and report on contract profit targets and maintain up-to-date risk registers for all projects.</li> <li>Project and Contract Start-Up Oversight: Conduct thorough reviews during project and contract start-up phases to ensure all foundational elements are in place for successful execution.</li> <li>Commercial and Financial Accountability: Oversee all aspects of commercial and financial management, including revenue delivery, margin and overhead management, budget forecasting, and cash collection. Implement effective cost control measures and conduct regular risk and opportunity reviews to optimize financial performance.</li> <li>Proposal Development and Review: Collaborate in the development and review of project proposals and plans, establishing clear timeframes, procedures, and resource requirements. Ensure adherence to corporate policies and best practices while setting parameters for project evaluation.</li> <li>Change Management: Negotiate changes to project scope with clients, following established change management processes to identify and approve modifications to scope, cost, schedule, and quality.</li> <li>Innovation and Technology Integration: Actively pursue and develop opportunities for innovation, including digitalization and the use of advanced technologies, to enhance project value for both Wood and its clients.</li> <li>Project Execution Planning: Approve project procedures and execution plans, ensuring clarity in scope of work, deliverables, master schedules, budgets, organizational charts, and risk registers.</li> <li>Team Competence Assurance: Ensure that all project team members possess the necessary skills and competencies to effectively execute their assigned tasks.</li> <li>Project Management Systems Implementation: Establish and maintain the required project management software systems, ensuring that all team members receive appropriate training and support.</li> <li>HSSE Leadership: Lead health, safety, security, and environmental (HSSE) initiatives, establishing proactive programs and audit schedules to address quality management issues effectively.</li> <li>Assurance and Peer Review Participation: Actively participate in assurance activities and peer reviews to ensure project integrity and compliance with best practices.</li></ul><br>Qualifications:<br> <p><strong>Skills And Qualifications&nbsp;</strong></p><br><br> <p><strong>What makes you remarkable?&nbsp;</strong></p><br><br> <p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.&nbsp;&nbsp;</p><br><br> <p><strong>Expected</strong>:</p><br><br><ul> <li>University degree (bachelors or masters) in relevant discipline or equivalent combination of qualifications and experience</li> <li>Project Management Professional (PMP), associate in project management (APM) or equivalent certification is preferred</li> <li>Experience: Minimum of 20 years of experience in project management, with at least 10 years in a leadership role on large-scale detailed engineering projects for Saudi Aramco</li> <li>Excellent communication and presentation skills with the ability to present, inform, and persuade at all levels and externally</li> <li>Strong leadership and team management skills</li> <li>Strong problem-solving skills and the ability to make decisions under pressure</li> <li>High level of integrity and professionalism</li> <li>Commitment to continuous improvement and innovation</li></ul><p><strong>Knowledge, skills and experience:</strong></p><br><ul> <li>Extensive broad and deep project management experience in relevant industry sector(s)</li> <li>Significant experience with multiple project delivery types including frameworks, portfolios, pre-FEED, FEED, EPC and EPCM</li> <li>Extensive experience and understanding of project execution tools, processes and procedures</li> <li>Expert level ability to build and lead a team of technical people, actively supporting, encouraging and engaging those reporting to the position</li> <li>A thorough understanding of strategic and change management with the ability to translate this into appropriate goals, methodologies and strategies for implementation</li> <li>Strong organizational and time management skills; able to effectively manage within tight time frames, to prioritize, and delegate appropriately</li></ul> </div>

Location – Dubai, UAESalary – 15,000 AED/month + commission<br>Qualifications & Experience:Minimum 5 years of B2B sales, trading, or distribution experience, ideally within mobile phones, consumer electronics, or telecom. Must have an existing and verifiable network of wholesale buyers across the Middle East purchasing mobile devices in bulk. Proven track record of closing high-volume, high-value B2B deals and achieving sales targets. Strong understanding of the mobile phone wholesale/trading market, including device grading, pricing, sourcing cycles, payments, and logistics. Excellent negotiation, relationship management, business development, and closing skills. Fluent in English, with Arabic strongly preferred; additional regional languages are advantageous. Willing and able to travel frequently across the Middle East for client meetings and industry events. Must be based in or willing to relocate to Dubai, UAE. Experience trading both new and used/refurbished devices is advantageous. Familiarity with international shipping, customs, and electronics trade documentation is preferred. Previous experience within a fast-paced trading, import/export, or electronics distribution business is advantageous.<br>Key Responsibilities:Identify, prospect, and onboard wholesale buyers of new and used mobile devices across the Middle East. Leverage and expand an existing network of distributors, retailers, resellers, and trading companies to generate recurring bulk sales. Negotiate pricing, order volumes, payment terms, and delivery conditions while protecting commercial margins. Build and maintain strong relationships with key accounts to drive repeat business and customer retention. Monitor regional market trends, competitor activity, and pricing benchmarks to support commercial decision-making. Collaborate with sourcing, procurement, and logistics teams to align available stock with buyer demand. Represent the business at regional trade shows, industry events, and client meetings. Manage and report on the sales pipeline, closed deals, sales volumes, and revenue against agreed targets. Ensure transactions comply with documentation, quality-control, and payment-security requirements. Provide management with regular market feedback and buyer intelligence to support pricing and stock strategy.<br>About the Role:We are seeking an experienced and results-driven Regional Sales Manager – Middle East to drive B2B wholesale sales of new and used mobile devices across the region. This is a highly commercial, relationship-driven role focused on identifying and securing distributors, retail chains, resellers, and trading companies purchasing mobile devices in bulk. The successful candidate will bring a strong existing buyer network, a proven track record in high-volume B2B sales, and a deep understanding of mobile device trading, including pricing, grading, payment terms, and logistics.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Outlet Manager is responsible for overseeing the efficient daily operation of the assigned Food and Beverage outlet, ensuring exceptional service, guest satisfaction, team performance, and financial control. The role requires a hands-on leadership approach to maintain operational excellence, strengthen guest relationships, and consistently deliver service in line with the property’s luxury standards.<br><strong><u>Main Duties:</u></strong><br><ul><li>Manage the daily operation of the outlet, ensuring efficient, professional, and flexible service in accordance with established standards and the outlet concept.</li><li>Maintain a visible and hands-on presence during service, particularly during peak periods, to support the team and ensure a seamless guest experience.</li><li>Demonstrate comprehensive knowledge of all operational duties and ensure team members perform their responsibilities accurately and consistently.</li><li>Train, coach, and develop the outlet team in service procedures, menu knowledge, upselling techniques, guest engagement, and luxury service standards.</li><li>Plan staffing levels, duty schedules, and team deployment according to forecasted business volumes and operational requirements.</li><li>Conduct daily pre-shift briefings covering reservations, VIP guests, menu updates, service priorities, promotions, and operational requirements.</li><li>Ensure the team consistently presents a warm, professional, and welcoming image while building positive relationships with guests.</li><li>Monitor the overall guest experience, respond courteously to enquiries and requests, and resolve complaints promptly with appropriate follow-up.</li><li>Maintain thorough knowledge of all food and beverage offerings and guide the team in making suitable recommendations and maximizing upselling opportunities.</li><li>Liaise closely with Culinary, Beverage, and other relevant departments to maintain service efficiency, product quality, and effective communication.</li><li>Ensure the outlet, service stations, storage areas, and back-of-house spaces remain clean, organized, properly equipped, and ready for service.</li><li>Establish and maintain appropriate par levels for operating equipment, supplies, and inventoried items while conducting regular inventory checks.</li><li>Ensure cashiering, billing, payment handling, and Point of Sale procedures are followed accurately and in accordance with established controls.</li><li>Monitor the condition of outlet facilities and equipment, coordinating repair and preventive maintenance requirements with the relevant departments.</li><li>Continuously evaluate service standards, team productivity, guest feedback, and operational practices to identify and implement improvements.</li></ul><br><br><b>Qualifications:</b><br><ul><li>Bachelor’s degree or diploma in Hospitality Management, Food and Beverage Management, or a related discipline.</li><li>Minimum 3–5 years of relevant Food and Beverage service experience, including supervisory or management experience within a luxury hospitality environment.</li><li>Strong knowledge of outlet operations, guest service, menu presentation, upselling techniques, cashiering procedures, inventory control, and cost management.</li><li>Proven leadership capabilities, with experience in team training, performance management, workforce planning, and employee development.</li><li>Excellent communication, interpersonal, and guest-relations skills, with the ability to resolve concerns professionally and deliver effective service recovery.</li><li>Strong organizational and commercial awareness, with proficiency in Microsoft Office, Point of Sale systems, and hotel management platforms.</li></ul><br> </div>

We are seeking an experienced Business Manager with 8–10 years of relevant experience to drive business growth for our Industrial Automation solutions across the Middle East & Africa. The ideal candidate will have a proven track record in developing business with major OEMs, EPC contractors, system integrators, and end users in the Oil & Gas, Power, Utilities, Marine, Water & Wastewater, and Manufacturing sectors. The role requires strong techno-commercial expertise, strategic account management, and the ability to develop long-term customer relationships.<br>Key Responsibilities<br>Develop and execute sales strategies to achieve revenue and profitability targets. Identify, qualify, and develop new business opportunities with major OEMs, EPCs, system integrators, and industrial end users. Build and maintain relationships with engineering consultants, project owners, procurement teams, and key decision-makers. Promote Industrial Automation solutions including PLC, SCADA, DCS, SIS, RTU, HMI, Cybersecurity, and Digitalization solutions. Manage the complete sales cycle from lead generation and opportunity qualification through proposal submission, negotiation, and contract award. Work closely with engineering and project delivery teams to develop technical and commercial proposals. Monitor market trends, competitor activities, and upcoming projects to identify new business opportunities. Develop strategic account plans for key customers and maximize cross-selling opportunities. Maintain an accurate sales pipeline and provide regular forecasts using CRM tools. Represent the company at customer meetings, technical presentations, exhibitions, and industry events. Required Qualifications<br>Bachelor's degree in Electrical, Electronics, Instrumentation, Automation Engineering, or a related discipline.8–10 years of sales and business development experience in Industrial Automation. Strong network with major OEMs, EPC contractors, engineering consultants, and industrial end users across the Middle East. Proven experience in selling automation solutions for large industrial projects. Strong understanding of industrial control systems and automation technologies. Excellent negotiation, presentation, and communication skills. Ability to work independently and manage multiple customer accounts. Valid UAE driving license is preferred.<br>Preferred Industry Experience<br>Oil & Gas Petrochemicals Power Generation & Distribution Water & Wastewater Marine & Offshore Manufacturing Mining & Metals<br>Technical Knowledge<br>Experience with one or more of the following platforms is preferred:Rockwell Automation Siemens Schneider Electric ABBEmerson Honeywell Yokogawa GE Vernova Mitsubishi Electric<br>What We're Looking For<br>Strong commercial acumen with a consultative sales approach. Established relationships with major EPCs, OEMs, and industrial customers in the GCC. Self-motivated with excellent interpersonal and stakeholder management skills. Willingness to travel across the Middle East & Africa as required.

Executive Manager – Financial Markets Solutions<br>Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.<br>About the business area The Corporate & Investment Banking Group (CIBG) provides a portfolio of corporate banking services, including investment & transaction banking as well as financial market solutions. This sophisticated product suite is powered by efficient digital platforms and distribution channels. It serves a broad range of clients both domestically and across the MENA region, including government entities, financial institutions, large to mid-size corporates, and commercial clients (SMEs), and maintains strategic relationships with leading banks globally<br>In this role, your key responsibilities include: <br>- To manage all ADCB’s treasury sales desk, covering all products within the Bank’s investment and risk management solutions, ensuring compliance with internal policy and external regulations in order to deliver on the Bank’s commercial and customer priorities within the Bank’s agreed risk appetite - Manage the ADCB’s Treasury Structured Solutions team, including problem solving, structuring, execution, and account management covering all products across the Bank’s investment and risk management solutions in order to maximise the performance and profitability of the Bank - Collaborate in the development and direct the implementation of ADCB’s treasury product development and sales strategy in order to maximise profitability whilst effectively managing risk - Support in the development and update of the departments Standard Operating Procedures (SOPs) and practices for treasury sales, creating an action plan and overseeing its implementation to ensure compliance with both internal policy and external regulatory requirements - Contribute to the development and structuring of the Bank’s treasury products, providing client-specific input into the process, so that the Bank’s products and solutions remain client-focused and market competitive - Manage the delivery against financial, product, customer and risk-based targets for the desk, continuously review performance against these targets and take corrective action where appropriate in order to drive profitability and liquidity within an agreed risk appetite - Oversee the negotiation of trade prices with the Bank’s traders in order to drive market-competitive pricing and drive profitability <br>The ideal candidate should have the following experience <br>- Bachelor’s degree is now a mandatory requirement - At least 8 years of experience in progressively more complex and responsible roles in Banking sales - Chartered Financial Analyst (CFA) - Banking product knowledge<br>At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

The Product Manager is responsible for developing and executing marketing strategies that drive the growth and success of assigned portfolios (Acute Care & Sage) for META region (UAE, Saudi Arabia, Katar, Türkiye, South Africa etc.). This role combines market intelligence, customer insights, commercial strategy, and cross-functional collaboration to strengthen product positioning and deliver business results.<br><br>As an individual contributor, you will work independently while partnering closely with Sales, Customer Service, Events and other key stakeholders. You will use market and customer insights to identify opportunities, shape product strategies, support new product launches, and enhance the value delivered to healthcare professionals and patients.<br><br>What You Will Do<br><br>Develop product strategies and marketing plans that align with business objectives, customer needs, and market opportunities. Analyze market and competitive dynamics, identifying trends, customer needs, opportunities, and risks to inform strategic decisions. Drive product positioning and messaging, clearly articulating product value and differentiation across relevant customer segments. Partner with Sales and commercial teams to develop sales tools, training strategies, communication plans, and other resources that support commercial execution. Lead cross-functional initiatives including product launches, business cases, project plans, clinical evidence initiatives, and product lifecycle activities. Leverage customer insights and market intelligence to strengthen customer engagement and inform product and marketing strategies. Monitor business performance and KPIs, providing recommendations and actionable insights to leadership and commercial stakeholders. Support pricing and portfolio decisions, including pricing analysis, product lifecycle planning, and recommendations for future growth opportunities.<br><br>Required<br><br>What You Will Need<br><br>Bachelor’s degree in Marketing, Business, Life Sciences, Engineering, or a related field.4+ years of relevant professional experience in product management, marketing, or commercial strategy. Strong understanding of market research, segmentation, competitive analysis, and product positioning. Strong analytical, strategic thinking, and problem-solving skills. Excellent communication, presentation, and stakeholder management skills. Proficiency in Microsoft Office, particularly Excel, Power Point, and Word. Fluency in English and Arabic, both written and spoken.<br><br>Preferred<br><br>MBA or advanced degree. Experience in medical devices, healthcare, or a related industry. Experience of working with sales, or customer-facing teams.<br><br>Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Med Surg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

deugro was founded in Frankfurt am Main and is the first company of the deugro group, where is has its focus on global project freight forwarding. Every day the industry and deugro face the challenges of the logistics industry and our employees use their expertise to ensure large cargo is transported safely, effectively, and efficiently, through innovative and creative logistical solutions.<br>Become a part of our talented deugro team, as we look for a Air Chartering Manager (m/f/d) in Hanau, Germany or Dubai.<br>Key responsibilities:Sourcing and negotiating most competitive air charter solutions for deugro customers globally Handling and advising on the sales prices, terms and conditions internally, and providing guidance on operational matters and post fixture Maintaining and improving business relations with existing and new airline partners Supporting worldwide deugro offices to develop sales leads where available, including participating in joint customer meetings, etc. Business development and promoting of air charter services to external customers Travelling for business meetings and field supervision of contracted charters if required<br>Skills, knowledge and expertise:Solid experience and knowledge of air charter market (minimum 5 years’ experience with a forwarder, air charter broker or a carrier) Team skills, flexibility and dedication, with the ability to work under pressure and attention to details Ability to be assertive and take responsibility, and a distinct hands-on mentality round off your profile Sales experience is a plus Good communication, networking and relationship building skills Client-centric way of thinking and acting, as well as a friendly and confident appearance. English – professional proficiency (other languages would also be a plus)<br>What makes us the ideal choice? A family-owned company established in 1924, has evolved into a leading global specialist in project freight forwarding. Our expertise spans various cargo types including break bulk, out of gauge, dangerous goods, and oversized shipments. Complementing our core services are affiliated entities specializing in transport engineering solutions, global ocean transportation, and specialized transportation assets.<br>We take pride in our commitment to employees, offering opportunities for long-term career growth, hybrid work arrangements, and flexible scheduling options.<br>We eagerly seek candidates who possess enthusiasm, passion, and innovative thinking, valuing their ability to translate ideas into action through dedication rather than solely relying on their resume or career history.<br>We value diversity and welcome all applications - regardless of gender, nationality, ethnic or social origin, religion, disability, age and sexual orientation.<br>deugro (Deutschland) Projekt Gmb HMarco Miraglia Nuernberger Strasse 2A-4, Hanau, HE 63450 DEU<br>www.deugro.com

Key Accountabilities<br><br> Understand the overall needs and usage behaviour of the sub segment to be able to tailor appropriate customer value propositions Develop & execute strategies to increase market share and achieve P&L targets. End to end ownership of respective portfolio Design and Follow-up on the development of sub segment value propositions as per the roadmap liaising with different stakeholders to facilitate proposition launch within defined time-to-market- Proposition in coop with loyalty schemes such as Fazaa / Esaad etx Metallic Numbers Propositions Create Go-To-Market strategy, plan, communications briefs for the related campaign by liaising with Brand and Communications, products, and all Sales channels and other front-lining business operations for the respective Customer journeys inn alignment with the core proposition manager Develop and implement methods and processes to enhance the effectiveness of the segment strategy to better meet objectives Liaise with ABM team to launch value extraction and retention campaigns Manage Acquisitions, with a focus in enhancement and optimization of the on-boarding journey Manage Customer adoption of the respective propositions. Coordinate with C&C, Sales and Customer Operations, Channel CX, for new digital proposition and Journey CVPs and launches Contribute in Managing the relationship with the organizations (key accountability lies with Gov Relations for the most of them). Manage the common action plan to increase the adoption of the proposition for initiatives by both sides Establish deals with (alone or with the Gov Relations and Enterprise colleagues) new organizations and launch exclusive propositions KPIs - Gross adds by the new propositions and Overall Gross adds of Emirati segment ARPU of Gross Ads and Base of the respective propositions and overall Emirati segment Churn of the respective propositions and overall Emirati segment Base of the respective propositions and overall Emirati segment Revenues of the respective propositions and overall Emirati segment Margin of the respective propositions and overall Emirati segment Emirati Market Share Emirati NPS<br><br>Qualifications<br><br> Minimum Bachelors in Marketing/ BA /related field<br><br>Experience<br><br> Minimum 7 years of experience in Segment Marketing Propositions in Telecoms Account management experience would be considered an advantage<br><br>Skills<br><br> Good understanding of the telecom market dynamics Strong knowledge of customer experience design, marketing research, Solid analytical skills Great interpersonal and communication skills with ability to deliver within a cross-functional environment Solid understanding of communications and media High standard of Telecommunication product and service knowledge Exceptional communication and negotiation skills Minimum requirement, Fluency in English AND Arabic Exceptional written and oral communication skills required. PC skills Office Suite require

We are looking for an experienced Customer Success Manager to act as a key point of contact for a portfolio of corporate clients, ensuring they receive a consistent, responsive and high-quality service. The role will focus on building strong client relationships, understanding client needs, coordinating with internal teams and ensuring issues are resolved efficiently. You will work across multiple service areas and play an important role in maintaining client satisfaction, service quality and long-term relationships.<br>Key Responsibilities Manage day-to-day relationships with assigned clients and act as their primary point of contact. Build strong relationships with key client stakeholders and develop a clear understanding of their business needs and priorities. Manage client queries, requests, concerns and escalations through to resolution. Coordinate with internal teams to ensure services are delivered accurately, efficiently and within agreed timelines. Take ownership of client issues, following up with relevant teams and keeping clients informed until resolution. Monitor service delivery and proactively identify potential issues, gaps or areas for improvement. Conduct regular client meetings, service reviews and follow-ups. Track agreed actions, commitments and outstanding items to ensure timely completion. Gather client feedback and work with internal teams to improve processes and overall service quality. Support client onboarding and ensure a smooth transition into ongoing service delivery. Maintain accurate records of client interactions, requests, issues and agreed actions. Identify opportunities to strengthen client relationships and expand the services provided where appropriate. Work closely with operational and functional teams to ensure a consistent client experience.<br>Requirements Bachelor's degree in Business Administration, Management, Communications or a related field. Minimum 5 years of experience in Customer Success, Account Management, Client Services, Service Delivery or a similar client-facing role. Experience managing corporate or B2B clients within a professional services, managed services, technology, outsourcing or shared services environment is preferred. Strong relationship management and stakeholder engagement skills. Demonstrated experience managing client issues and escalations through to successful resolution. Strong problem-solving skills with the ability to coordinate across multiple teams. Highly organised with strong follow-up and attention to detail. Comfortable managing multiple clients, priorities and ongoing requests simultaneously. Excellent written and verbal communication skills. Strong customer service mindset with a proactive and solutions-focused approach.<br>Preferred Experience Experience working within a multi-service or managed services environment. Exposure to HR, Finance, IT, Procurement or other corporate support services. Experience working with UAE-based corporate clients. Familiarity with CRM, ticketing or customer success platforms.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Position Purpose</b></p><p>Provide direct executive support to the CEO of an international aviation group, combined with day-to-day human resources administration and management of the UAE offices, including government relations and the renewal of company licenses and employee visas. The position is the trusted point of coordination between the CEO and internal and external parties, and calls for a high level of discretion, maturity, diplomacy and judgment.</p><p>Key Responsibilities</p><ul><li><b>Executive Support: </b>Manage the CEO's calendar, meetings and international travel, including visa, hotel and transport arrangements. Prepare board presentations, briefing notes and follow-up action items.</li><li><b>Correspondence and Records: </b>Prepare correspondence, reports, memoranda and letters on the CEO's behalf. Handle the CEO's confidential correspondence and records. Compile minutes of meetings and follow up on agreed action points. Maintain the confidentiality of corporate records and sensitive documents at all times.</li><li><b>HR Administration: </b>Support the full employee lifecycle: recruitment coordination and interview scheduling, onboarding and offboarding, employee files and HR records, leave and attendance records, payroll input and HR documentation such as offer letters, contracts and certificates. Help keep HR practice in line with UAE labour regulations.</li><li><b>Office Management: </b>Manage the day-to-day running of the UAE offices: office supplies and facilities, vendor and service-provider coordination, courier and document handling, visitor and meeting logistics, office budgets and petty cash, and orderly filing of company documentation.</li><li><b>Government Relations and Renewals: </b>Handle the renewal of trade licenses, establishment cards, employee visas, labour cards and Emirates ID, working through the relevant free zone and government portals. Liaise with government authorities, free zone authorities, banks and service providers, and assist with regulatory filings and supporting documentation.</li></ul><p><br></p><p><b>Qualifications</b></p><ul><li>Bachelor's degree in Human Resources, Business Administration or a related field.</li><li>Valid UAE driving license and driving experience is a must.</li><li>Working knowledge of UAE labour law and of visa, Emirates ID and trade license renewal procedures.</li><li>Proficiency in MS Office and in HR and payroll systems.</li></ul><p><br></p><p><b>Experience</b></p><ul><li>Three or more years of combined experience as an Executive Assistant, HR Manager or in a similar senior administrative role.</li><li>Experience supporting C-level executives in a multi-entity or multinational group.</li><li>Hands-on experience with UAE government and free zone portals and with PRO and document-clearing processes.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Competencies</b></p><ul><li>Excellent organisational, communication and multitasking abilities.</li><li>Excellent written and spoken English.</li><li>High integrity and discretion, with the ability to operate in a fast-paced, multicultural environment.</li><li>Sound judgment and diplomacy in dealing with senior internal and external stakeholders.</li><li>Effective time management: sets priorities, plans workload and meets deadlines.</li><li>Able to work under pressure and to manage several tasks at the same time.</li></ul><p><b>Other Preferred Qualifications</b></p><ul><li>Currently residing in the UAE and available to join at short notice.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>To comply with country regulations, we are looking for UAE talent to fill this role.</span></span></p><br><p><span><span><strong>Job Responsibility:</strong></span></span></p><br><ul><li><span><span>Complete ownership of Priority Customers complaints raised by various channels such as, Call Center, social media, Media, Senior Management, Website and Online Banking or any other channel as assigned by the Unit Manager. This includes providing timely resolution while maintaining customer satisfaction levels within the bank’s rules and regulations in addition to maintaining necessary MIS updated and accurate.</span></span></li><li><span><span>Focus on providing end to end resolution of complaints within TAT (90%) and increase first time resolution which in turn will reduce number of hand-offs for complaints handled and reduce cost of complaints handling.</span></span></li><li><span><span>Ensure that all customers are contacted as per assigned KPI throughout the resolution cycle considering the criticality and complexity of complaints handled by the Assistant Manager.</span></span></li><li><span><span>Maintain strong relationship with internal &amp; external stakeholders, as applicable, and work towards improving complaints handling processes to ensure customer satisfaction is always maintained.</span></span></li><li><span><span>Identify opportunities to improve complaint handling process for Priority Customers to reduce number of complaints</span></span></li><li><span><span>Increase C-Sat (Customer Satisfaction) &amp; NPS (Net Promoter Score) of complaining Priority Customers and provide best experience.</span></span></li><li><span><span>Utilize agreed empowerment at various levels (financial, non-financial and systems) in order to deliver enhanced complaints handling process.</span></span></li><li><span><span>Produce and maintain reports in timely and accurate manner</span></span></li></ul><p><span><span><strong><u>Job Skills &amp; Qualifications:</u></strong></span></span></p><br><ul><li><span><span>Bachelor Degree&nbsp;</span></span></li><li><span><span>3+ years minimum experience in banking industry or in customer facing/complaints handling unit&nbsp;</span></span></li></ul><p><span><span><strong><u>What we offer you:</u></strong></span></span></p><br><ul><li><span><span>Competitive salary package&nbsp;</span></span></li><li><span><span>Strong emphasis on work-life balance and wellbeing across the bank&nbsp;</span></span></li><li><span><span>World-class Learning &amp; Development platform and career development&nbsp;</span></span></li><li><span><span>Generous annual leave entitlement and Private Healthcare&nbsp;</span></span></li><li><span><span>Preferential banking facilities for employees&nbsp;</span></span></li></ul><br><p>EIB</p><br><p><br>Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.</p><br><p>As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management &amp; Training and Development programmes to help them excel professionally and achieve success in their chosen career.</p><br><p>Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion &amp; commitment and guide them to become the future leaders of the organization as well as the overall financial sector.</p><br><p>We are driven by our values of Innovation, Customer Service, Ambition &amp; Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for an experienced Spare Parts Sales Manager with strong knowledge of spare parts for Liebherr, Caterpillar, Volvo, and Komatsu equipment.</p><p>The successful candidate will be responsible for developing spare parts sales in India and African markets. This position requires active cold calling and daily outreach to potential customers using a contact database provided by the company.</p><p><br></p><p><br></p><p>Key responsibilities:</p><p>• Make daily cold calls to potential customers from the company’s prepared database.</p><p>• Contact decision-makers, identify their spare parts requirements, introduce the company’s products, and generate new sales opportunities.</p><p>• Consistently achieve agreed targets for calls, qualified leads, quotations, and sales.</p><p>• Follow up regularly with prospective customers and convert leads into active clients.</p><p>• Develop and implement sales strategies for India and African markets.</p><p>• Build relationships with equipment owners, contractors, workshops, fleet operators, dealers, and spare parts distributors.</p><p>• Identify and select spare parts using equipment models, serial numbers, OEM part numbers, and electronic catalogues.</p><p>• Prepare quotations, negotiate prices and commercial terms, and follow up on customer inquiries.</p><p>• Manage the complete sales process, from the initial inquiry to payment collection and international delivery.</p><p>• Coordinate with purchasing, warehouse, logistics, and export teams to ensure product availability and timely shipment.</p><p>• Record all calls, follow-ups, customer details, and sales activities in the company’s CRM system.</p><p>• Monitor market trends, competitor activity, pricing, and customer demand in India and Africa.</p><p>• Prepare regular sales forecasts and performance reports.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>• Willingness and ability to conduct active cold sales and make daily calls to prospective customers are mandatory requirements.</p><p>• Proven experience in cold calling, lead generation, customer acquisition, and closing sales.</p><p>• Ability to work with a company-provided contact database and consistently meet call and sales targets.</p><p>• Proven experience in spare parts sales for heavy equipment and construction machinery.</p><p>• Practical experience working with spare parts for Liebherr, Caterpillar, Volvo, and Komatsu equipment.</p><p>• Sales experience and a good understanding of the heavy-equipment spare parts markets in India and Africa.</p><p>• An existing network of dealers, distributors, equipment owners, contractors, workshops, or fleet operators in India or Africa is a strong advantage.</p><p>• Strong knowledge of OEM and aftermarket spare parts, catalogues, and cross-references.</p><p>• Ability to identify spare parts using equipment models, serial numbers, OEM part numbers, and electronic parts catalogues.</p><p>• Understanding of export sales, international logistics, payment terms, and shipping documentation.</p><p>• Strong sales, negotiation, communication, and customer relationship management skills.</p><p>• Experience working with CRM systems is required; knowledge of Zoho CRM is an advantage.</p><p>• Ability to work independently, follow up persistently, develop new markets, and achieve sales targets.</p><p>• Good command of English; knowledge of French, Arabic, Hindi, or other relevant regional languages is an advantage.</p></div>

<p>The Control Tower Manager is responsible for expediting and coordinating the procurement and timely delivery of goods and services to meet requirements, operational needs, and purchase order terms and conditions. Oversees the procurement process from PO release to PO readiness and coordinates logistics activities through to final delivery, including our firm's controlled physical shipments where applicable ensuring on time, compliance and efficient execution.</p><br><p><strong>Team Leadership & Operational Control</strong></p><ul><li><p>Lead and supervise the expediting team, ensuring effective workload allocation based on PO priority and criticality</p></li><li><p>Review daily SAP Purchase Order (PO) reports, assess urgency, and assign work accordingly</p></li><li><p>Personally manage critical, high-priority, and time-sensitive orders</p></li><li><p>Monitor team performance and ensure timely updates of PO status in SAP and reporting tools</p></li><li><p>Maintain full visibility of the PO dashboard and provide accurate status updates to stakeholders</p></li><li><p>Drive continuous improvement initiatives to enhance expediting processes and supplier performance</p></li><li><p>Prepare supplier performance reviews and periodic management reports</p></li></ul><br><p><strong>Purchase Order Expediting</strong></p><ul><li><p>Expedite local and international Purchase Orders to ensure timely delivery in support of operations</p></li><li><p>Coordinate with suppliers and vendors to monitor order progress and resolve delivery issues</p></li><li><p>Identify risks, implement recovery plans, and escalate delays in accordance with procedures</p></li><li><p>Provide timely progress reports to procurement, end users, and other stakeholders</p></li><li><p>Ensure real-time ERP updates for all PO milestones and shipment activities</p></li></ul><br><p><strong>Supplier & Stakeholder Management</strong></p><ul><li><p>Act as the primary liaison between suppliers, procurement, end users, warehouse, finance, and logistics teams</p></li><li><p>Resolve supplier performance issues, delivery delays, payment-related concerns, and material discrepancies</p></li><li><p>Support supplier performance evaluations and prepare vendor performance reports</p></li><li><p>Ensure timely submission of quality verification documents and other contractual documentation </p><br><p><strong>Logistics & Freight Coordination</strong></p></li><li><p>Coordinate transportation planning and freight movements (air, sea, and land) where applicable</p></li><li><p>Monitor shipments from suppliers through final delivery</p></li><li><p>Coordinate with freight forwarders, warehouse, logistics providers, and engineering teams to ensure timely delivery</p></li><li><p>Manage other regulatory requirements</p></li><li><p>Ensure warehouse readiness for incoming materials and timely receipt processing.</p><br></li></ul><p><strong>Service Delivery & Compliance</strong></p><ul><li><p>Deliver 24/7 expediting support across global supplier time zones, including outages, emergencies, weekends, and holidays</p></li><li><p>Ensure adequate resource planning and business continuity through appropriate staffing and succession coverage</p></li><li><p>Maintain compliance</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Health, Safety & Compliance</strong></p><ul><li><p>Comply with all applicable HSE laws, PPE requirements, emergency response procedures, vehicle safety requirements, and incident reporting procedures</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in business, Industrial / Electrical Engineering, Supply Chain Management, or equivalent</p></li><li><p>5 years of experience in procurement expediting, supply chain, or logistics, preferably within manufacturing, industrial, energy, or infrastructure environments in the UAE </p></li><li><p>Experience with SAP ERP systems and supplier performance management.</p></li><li><p>Proficient in all Microsoft office applications (Excel, Word and Power Point)</p></li></ul>