Programming in UAE
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<strong>About Finanshels<br><br></strong>Finanshels is a fast-growing fintech building the Financial Operating System (FinOS) for SMEs across the MENA region. We<br><br>automate accounting and tax operations, deliver real-time financial health insights, and build systems which help finance<br><br>teams scale efficiently. Our product operates across multiple UAE regulatory frameworks, and we build it with a small,<br><br>high-ownership, AI-native team.<br><br><strong>THE OPPORTUNITY<br><br></strong>Our customers experience Finanshels through accounting, taxation, bookkeeping and more — and today that experience is<br><br>fragmented, manual, and stitched across disconnected systems. Talented builders are shipping AI-powered solutions against<br><br>individual pieces of it, at speed, but without a unifying product view of the journey those pieces belong to.<br><br>This role exists to fix that. You will own the customer experience charter on FinOS: replacing a broken, manual journey with<br><br>automated, productised, and unified experiences across every stage and every service line. Along the way, you will raise the<br><br>product bar for how the whole team builds — defining the problem, the user, and the measure of success before<br><br>engineering begins.<br><br>This is a hands-on role in a startup. You will start as the sole product owner for this charter, reporting to the Head of<br><br>Product, with scope to build and lead a product team as the function grows.<br><br><strong>What You'll Own<br><br></strong>▸<strong> The End-to-End Customer Journey</strong>. Map, diagnose, and rebuild the customer experience across service lines — from first<br><br>touch through ongoing delivery — turning manual, fragmented steps into unified, productised flows on FinOS.<br><br>▸<strong> Automation at the Core</strong>. Identify where human effort is absorbing what the product should do, and drive the automation<br><br>that removes it — measured in customer effort reduced and operational hours freed.<br><br>▸<strong> Consolidation onto One Platform</strong>. Bring capability scattered across legacy internal systems into a single coherent<br><br>experience, so customers and the teams serving them work in one place, not many.<br><br><strong>▸ Product Standards for AI-Native Building</strong>. Raise how the team builds. Bring rigour — clear problem definition, user<br><br>clarity, success metrics, and evaluation — to AI features that today ship without it.<br><br><strong>▸ Prioritisation and Sequencing.</strong> Decide what gets built and in what order. Protect the roadmap from work that does not<br><br>move the metric, and retire builds that have stopped earning their place.<br><br><strong>▸ Product Execution.</strong> Own roadmap and releases with Engineering, Delivery, Tax and CX. Set standards for accuracy,<br><br>security, auditability and approvals. Prioritize by hours saved, reliability, customer impact and cost.<br><br><strong> ▸ Measurement.</strong> Define the metrics that describe a healthy customer journey, instrument them with our data and analytics<br><br>team, and hold the roadmap accountable to them.<br><br><strong>OWNERSHIP AND AUTONOMY<br><br></strong>This role carries a clearly defined charter and the authority to run it. Within that charter you are expected to decide — on<br><br>scope and sequencing, operating cadence and product rituals, user experience and workflow direction, what the team<br><br>declines to build, and what gets retired. Tooling and vendor decisions sit with you within an agreed budget.<br><br>Decisions that shift resources beyond your charter, affect pricing or revenue, or cannot be reversed are made jointly with<br><br>the Head of Product. Everything else is yours.<br><br><strong>What We're Looking For<br><br></strong><strong>▸ Experience</strong>. 8+ years in product management, including a period as an early or founding product hire responsible for<br><br>establishing the function.<br><br><strong>▸ Building the Discipline</strong>. A demonstrable track record of moving a team from output to outcomes — introducing product<br><br>practice where it did not previously exist, and making it stick.<br><br><strong>▸ Commercial Judgment.</strong> You connect every product decision to a business result — revenue earned, cost removed, or time<br><br>returned — and can defend the trade-off.<br><br><strong>▸ Technical Credibility. </strong>Engineers regard you as a peer. You hold your own on architecture and data trade-offs and know<br><br>when technical debt is the right call.<br><br><strong>▸ Customer Obsession. </strong>You work close to real users — business owners, accountants, tax consultants — and can translate<br><br>observed friction into shipped improvement.<br><br><strong>▸ Journey and Service Design.</strong> Proven ability to diagnose experience failure across a complex, multi-stage, partly manual<br><br>journey and redesign it as a product.<br><br><strong>▸ AI Fluency in Practice.</strong> You have shipped AI-powered products to production and can speak credibly to evaluation,<br><br>guardrails, and how you measured whether it worked.<br><br><strong>▸ Communication. </strong>You write clearly enough that your strategy documents do not need rewriting, and you influence<br><br>through evidence rather than authority.<br><br><strong>▸ Domain (Preferred). </strong>Fintech, accounting, tax, or another regulated or professional-services environment.<br><br><strong>WHY FINANSHELS<br><br></strong><strong>▸ Genuine Ownership</strong>. Define the customer experience charter from the ground up.<br><br><strong>▸ AI-First Mandate.</strong> Applied AI is not a side project — it is how we build.<br><br><strong>▸ Lean Team, High Impact</strong>. Every person and every decision matters.<br><br><strong>▸ Fintech at the Right Moment.</strong> Finanshels is at an inflection point, and this role will define how we scale.<br><br><strong>How To Apply<br><br></strong>Send your CV, along with anything that shows how you build — a strategy document, a before-and-after journey you rebuilt,<br><br>or a product you are proud of — to careers@finanshels.com.
<p>We are seeking a dynamic and results-driven Project Sales Executive/Engineer with strong experience in Airconditioning products (Split A/C, HVAC systems). The candidate will be responsible for driving project sales, managing client relationships, and providing technical expertise to ensure customer satisfaction.
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</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Identify and develop new business opportunities in <strong>HVAC and Split A/C projects</strong>.</p></li><li><p>Manage the entire sales cycle from <strong>lead generation, project bidding, negotiations, to order closure</strong>.</p></li><li><p>Establish and maintain strong relationships with <strong>consultants, contractors, and end-users</strong>.</p></li><li><p>Prepare and deliver <strong>technical and commercial proposals</strong>.</p></li><li><p>Coordinate with internal teams for <strong>project execution, installation, and commissioning</strong>.</p></li><li><p>Meet and exceed assigned <strong>sales targets and business growth objectives</strong>.</p></li><li><p>Keep updated with <strong>industry trends, competitor activities, and new technologies</strong> in HVAC.</p></li></ul><p><strong>Qualifications & Skills:</strong></p><ul><li><p>Bachelor’s Degree/Diploma</p></li><li><p><strong>2–5 years’ proven experience</strong> in project sales of Split A/C and HVAC products.</p></li><li><p>Strong technical knowledge of <strong>Air-conditioning systems and solutions</strong>.</p></li><li><p>Excellent <strong>communication, presentation, and negotiation skills</strong>.</p></li><li><p>Ability to work independently and achieve <strong>sales targets</strong>.</p></li><li><p>Valid <strong>driving license</strong> (preferred).</p></li></ul><p><strong>What We Offer:</strong></p><ul><li><p>Competitive <strong>salary + sales incentives</strong>.</p></li><li><p>Professional growth and career development opportunities.</p></li><li><p>Supportive and collaborative work environment.</p></li></ul>
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<p><span><strong>About Rashid and Latifa Schools Establishment:</strong></span></p><br><p><span>Established under Law No. (11) of 2022, Rashid and Latifa Schools (RLS) is a unified educational institution that brings together Latifa School for Girls (founded in 1982) and Rashid School for Boys (founded in 1986). Both schools were originally created by Royal Decree of the late Ruler of Dubai, His Highness Sheikh Maktoum Bin Rashid Al Maktoum, with the vision of delivering world-class education to Emiratis and expatriates alike. As two of Dubai’s oldest and most prestigious schools, RLS has educated generations of leaders and influential figures, including His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, His Highness Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, Deputy Ruler of Dubai and Minister of Finance, His Highness Sheikh Ahmed bin Mohammed bin Rashid Al Maktoum, Chairman of the Dubai Media Council, Her Highness Sheikha Manal bint Mohammed bin Rashid Al Maktoum, Chairperson of Dubai Women’s Establishment, and Her Highness Sheikha Latifa bint Mohammed bin Rashid Al Maktoum, Chairperson of Dubai Culture. Today, RLS continues this legacy as a modern, integrated institution, dedicated to nurturing excellence and preparing future generations of leaders.</span></p><br><br> <p><span><span><strong>A. Leadership and Strategic Responsibilities</strong></span></span></p><br><p><span><span>·</span></span>Implement, maintain and improve RLSE’s procurement procedures, sourcing model, supplier governance practices and contract management controls in alignment with organizational priorities and approved policies.</p><br><p><span><span>·</span></span>Coordinate procurement planning across academic, operational, facilities, technology and corporate requirements to support timely sourcing, budget alignment, value for money and service continuity.</p><br><p><span><span>·</span></span>Provide procurement advice to leadership, budget owners and internal stakeholders on sourcing options, supplier risks, commercial considerations, contract obligations and compliance requirements.</p><br><p><span><span>·</span></span>Establish transparent tendering, quotation, evaluation, award and single-source processes that support fairness, accountability, documentation quality and appropriate segregation of duties.</p><br><p><span><span>·</span></span>Build and maintain strong relationships with internal stakeholders, suppliers, contractors, consultants, auditors, legal advisors and government-related entities to support effective delivery of RLSE requirements.</p><br><p><span><span>Promote a culture of ethical procurement, compliance, value creation, cost consciousness, supplier accountability, collaboration and continuous improvement across RLSE.</span></span></p><br><p><span><span><strong>B. Specialised / Technical Responsibilities</strong></span></span></p><br><p><span><span>·</span></span>Oversee end-to-end procurement activities, including needs analysis, market research, supplier prequalification, RFQs/RFPs, tender documentation, bid receipt, evaluation coordination, award recommendations and purchase-order governance.</p><br><p><span><span>·</span></span>Ensure procurement activities are conducted in accordance with RLSE procurement policies, approved budgets, authority matrix, delegated approvals, audit requirements and applicable government procurement expectations.</p><br><p><span><span>·</span></span>Lead supplier evaluation, due diligence and performance management processes, including quality, cost, delivery, compliance, safeguarding, health and safety, service levels and contract deliverables.</p><br><p><span><span>·</span></span>Coordinate with Finance to ensure budget availability, cost control, payment alignment, purchase requisition accuracy, commitment tracking and procurement reporting.</p><br><p><span><span>·</span></span>Coordinate with Operations, Facilities, Digital Transformation, academic departments and school leadership to plan procurement timelines and minimize disruption to teaching, learning and operational services.</p><br><p><span><span>·</span></span>Oversee contract administration activities, including contract registers, renewal timelines, warranty obligations, service-level tracking, variation documentation, supplier correspondence and escalation of contractual risks.</p><br><p><span><span>·</span></span>Support negotiation of commercial terms, pricing, delivery schedules, service levels, warranties, penalties and contractual protections in coordination with Finance, Legal and relevant business owners.</p><br><p><span><span>·</span></span>Maintain accurate procurement records, tender files, evaluation reports, approvals, supplier documentation, purchase orders, contract records and audit evidence.</p><br><p><span><span>·</span></span>Identify procurement risks, conflicts of interest, supplier dependency, single-source concerns, delivery delays, cost variances and policy deviations, and escalate matters with recommended mitigation actions.</p><br><p><span><span>·</span></span>Develop procurement KPIs, dashboards, spend analysis, savings tracking, supplier performance reports and compliance updates for leadership review and decision-making.</p><br><p><span><span>·</span></span>Lead procurement process improvement initiatives, including standard templates, service-level agreements, automation opportunities, vendor database improvements and stakeholder guidance materials.</p><br><p><span><span>Perform any other related duties assigned by the Director of Organizational Enablement in line with RLSE’s strategies, priorities and approved procurement requirements.</span></span></p><br><p><span><span><strong>C. WTW Leveling Inputs Reflected in the Role</strong></span></span></p><br><p><span><span>·</span></span>Know-how / Skills: Requires strong professional knowledge of sourcing, procurement governance, supplier management, contract administration, commercial analysis, negotiation support, budget coordination and stakeholder advisory.</p><br><p><span><span>·</span></span>Problem solving / Complexity: Requires judgement in varied procurement matters involving stakeholder priorities, supplier risks, budget constraints, compliance requirements, audit expectations and service continuity considerations.</p><br><p><span><span>Accountability / Impact: Accountable for assigned procurement governance activities, value-for-money support, supplier performance follow-up, contract administration, risk escalation and enabling timely delivery of goods and services across RLSE.</span></span></p><br> <p><span>1-</span><span><span>Bachelor’s degree in Procurement, Supply Chain Management, Business Administration, Finance, Commerce, Contract Management, Operations Management or a related field.</span></span></p><br><p><span><span>6–8 years of relevant experience in procurement, sourcing, contracts, supplier management or supply chain, including at least 2 years in a supervisory or team lead role, preferably within education, government, semi-government or a comparable institutional sector.</span></span></p><br><p><span><span>2-Master’s degree in a relevant field or professional certification in procurement, supply chain, contracts or project management is preferred.</span></span></p><br><p><span><span>5–7 years of relevant experience, including supervisory, team lead or senior specialist experience, where higher academic or professional qualifications are held.</span></span></p><br> </div>
<p><strong>Job purpose: </strong></p><ul><li>The individual will strive to ensure that the key business controls are monitored according to the Quality Assurance Framework. </li><li>This will include both remote and live monitoring of all customer communication channels including, but not limited to phone, email, online or any other digital methods. </li><li>Feedback to Quality Assurance Manager on any gaps seen in current frameworks to enable continuous improvement. </li><li>Be an independent reviewer of quality standards in accordance to the set service standards in the Quality Assurance Framework. </li><li>Provide coaching to front line employees to improve levels of service delivered. </li><li>Provide feedback to front line managers on performance of team against quality standards on a regular basis. </li></ul><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as an independent source for measuring and reporting on quality, providing insight and recommendations that will be used to drive the quality agenda. </li><li>Drive performance by providing feedback to Operational Managers and individuals on performance against quality objectives and targets. </li><li>Implement the quality assurance policies and procedures. </li><li>Review the implementation and efficiency of the set quality standards. </li><li>Measure, coordinate and communicate call, email, Whatsapp and frontline quality results against established standards. </li><li>Identify areas of improvement based on CSAT, NPS and complaints feedback. </li><li>Devise and implement robust quality assurance activities or processes that put the customer at the heart of all interactions. </li><li>Design, own and build the quality assurance framework and strategy for key customer contact area such as complaints. </li><li>Conduct internal sales audit to ensure we are meeting compliance and regulatory requirements. </li><li>Document audit results, evaluate the findings and implement appropriate corrective actions. </li><li>Identify training needs and product knowledge gaps. Create training modules for each gap with competency tests. </li><li>Work closely with the NPS ratings and follow up with any detractors to understand the customer feedback and to bridge any gaps. </li><li>Conduct complaints investigation, RCA and if required liaise with the customers for closure. </li><li>Communicate updates with the retail & CC teams. </li><li>Conduct & participate in Calibration sessions. </li><li>Ensure that the coaching forms, trackers & audit files are updated and completed in a timely manner. </li><li>Conduct call evaluations & provide coaching / feedback to the staff. </li></ul><p><br></p><p><strong>Essential Requirements:</strong></p><ul><li>You must have a proven track record in managing Quality focused operations. </li><li>Fluent in English & Arabic. </li><li>Excellent time management skills. </li><li>You must have significant exposure to a contact centre environment. </li><li>Ability to write concise, precise and practical reports. </li><li>Exposure to data analysis, trend analysis and recommending improvement solutions. </li><li>Decision making ability acting on your own initiative. </li><li>Ability to drive performance and achieve results. </li><li>Good team player. </li><li>Have a positive mindset, open to learning & adaptive to change.</li></ul>
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<span> </span><p><span><span><span>Coordinator, Guest Relation</span></span></span> <br><span><span>(<span>21130</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world.</span></p><br> <p><span>Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.</span></p><br>
<p><strong>About The Role</strong></p><br> <p>The Guest Relations Coordinator provides administrative and coordination support to the Guest Relations and Front Office teams by managing guest data, profiles, trackers, and reports. The role is responsible for ensuring the accuracy, consistency, and timely communication of guest information, preferences, and feedback across all systems. The position supports pre-arrival, in-stay, and post-stay processes through effective coordination, system updates, reporting, and follow-up, contributing to a seamless guest experience. Person in this role works closely with internal departments, follows established procedures and Forbes Travel Guide standards, and supports service delivery.</p><br> <p><strong>About You</strong></p><br> <p>We are looking for candidates with very strong administrative and organizational skills who have min. 1 year experience in Front Office/Guest Relations department. You should demonstrate in-depth understanding of luxury travelers’ expectations and be able to support the team in creating exceptional stays. You will comfortably communicate with other departments to ensure all requests and tasks are completed in a timely manner. You should have great command of MS Office programs and Opera as well as be a fast learner in using any other web-based applications and systems. </p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
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The Guest Relations Executive is responsible for delivering exceptional guest experiences through personalized service, efficient operations, and professional handling of guest interactions. The role serves as a key point of contact for guests, ensuring Hyatt's service standards are consistently maintained while supporting the overall success of the Front Office operation.<br>Key Responsibilities<ul><li>Welcome guests warmly and ensure a smooth check-in and check-out experience.</li><li>Act as the primary point of contact for guest inquiries, requests, concerns, and special needs.</li><li>Provide personalized service to enhance guest satisfaction and loyalty.</li><li>Handle guest complaints promptly, professionally, and effectively, ensuring issues are resolved to the guest's satisfaction.</li><li>Anticipate guest needs and proactively recommend services, facilities, and local attractions.</li><li>Maintain a strong presence in guest-facing areas and engage with guests regularly to gather feedback.</li><li>Monitor guest preferences and ensure special requests are communicated and delivered accurately.</li><li>Coordinate with Housekeeping, Engineering, Food & Beverage, and other departments to ensure seamless guest experiences.</li><li>Support VIP arrivals, long-stay guests, and special occasions by arranging personalized services and amenities.</li><li>Promote hotel facilities, dining outlets, promotions, and loyalty programs to maximize guest engagement and revenue opportunities.</li><li>Identify upselling and cross-selling opportunities to contribute to departmental revenue targets.</li><li>Ensure accurate cashiering procedures, billing, and payment processing in accordance with hotel policies.</li><li>Maintain guest records and update profiles to support personalized service delivery.</li><li>Assist in inventory management and ensure operational supplies and equipment are properly maintained.</li><li>Monitor compliance with Hyatt brand standards, operational procedures, and service guidelines.</li><li>Participate in departmental meetings, training sessions, and continuous improvement initiatives.</li><li>Support the implementation of guest satisfaction action plans and service recovery measures.</li><li>Maintain confidentiality of guest information and company data.</li><li>Ensure adherence to health, safety, security, and hygiene standards at all times.</li><li>Foster positive working relationships with colleagues and contribute to a collaborative team environment.</li><li>Remain flexible and perform additional duties as assigned to meet operational requirements.</li></ul><br><br><b>Qualifications:</b><br><ul><li>Diploma or bachelor's degree in hospitality management, Tourism, Business Administration or a related field.</li><li>Minimum 1-3 years of experience in Guest Relations, Front Office, Customer Service or Hospitality Operations.</li><li>Excellent verbal and written communication skills in English; additional language skills are an advantage.</li><li>Strong interpersonal and relationship-building abilities.</li><li>Customer-focused mindset with a passion for delivering exceptional service.</li><li>Ability to handle challenging situations with professionalism and empathy.</li><li>Good organizational, problem-solving, and multitasking skills.</li><li>Proficiency in Microsoft Office applications and hotel management systems (Opera experience preferred).</li><li>Ability to work flexible shifts.</li></ul><br> </div>
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<br>Company Description<br><br><p><strong>Banyan Tree Dubai</strong></p><br><p>Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.<br>The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.<br>Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.</p><br><p>Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.</p><br><br>Job Description<br><br><p><strong>The Opportunity</strong></p><br><p>We are looking for an enthusiastic & passionate <strong>Front Office Intern</strong> to join our team at Banyan Tree Dubai.</p><br><p>This is an exciting opportunity for hospitality students looking to gain hands-on experience in a luxury hotel environment, develop their guest service skills & discover the art of creating exceptional guest experiences.</p><br><p>Working alongside our experienced Front Office team, you will gain valuable exposure to daily hotel operations, guest relations & the personalised service that defines luxury hospitality.</p><br><p><strong>Possible Start Date: February 2027</strong></p><br><p><strong>What You'll Be Doing</strong></p><br><ul><li><p>Welcome guests warmly & assist in creating memorable arrival and departure experiences.</p><br></li><li><p>Support the Front Office team with daily operations, including guest check-ins, check-outs & enquiries.</p><br></li><li><p>Learn & apply luxury hospitality service standards while delivering personalised guest experiences.</p><br></li><li><p>Assist with guest requests, providing accurate information about hotel facilities, services & local attractions.</p><br></li><li><p>Gain exposure to Front Desk, Guest Relations, Concierge & other Front Office functions.</p><br></li><li><p>Develop an understanding of hotel reservation systems, guest profiles & operational procedures.</p><br></li><li><p>Work collaboratively with colleagues across departments to ensure seamless guest experiences.</p><br></li><li><p>Handle guest information with professionalism, discretion & confidentiality.</p><br></li><li><p>Participate in training & development opportunities throughout your internship.</p><br></li></ul><p><strong>What You'll Gain</strong></p><br><ul><li><p>Practical experience within a luxury hospitality environment.</p><br></li><li><p>Exposure to international guest service standards & Front Office operations.</p><br></li><li><p>Guidance & mentorship from experienced hospitality professionals.</p><br></li><li><p>Opportunities to develop your communication, problem-solving & guest relations skills.</p><br></li><li><p>Experience working in a dynamic, multicultural team.</p><br></li><li><p>A valuable foundation for your future career in hospitality.</p><br></li></ul><p><strong>Your Journey Starts Here</strong></p><br><p>At Banyan Tree Dubai, we believe that exceptional guest experiences begin with genuine connections, thoughtful service & passionate people.</p><br><p>If you're curious, eager to learn & ready to take your first steps into the world of luxury hospitality, we'd love to hear from you.</p><br><p><strong>Apply now & begin your hospitality journey with Banyan Tree Dubai.</strong></p><br><br>Qualifications<br><br><p><strong>Who We're Looking For</strong></p><br><ul><li><p>Currently pursuing a diploma or degree in Culinary Arts, Culinary Management, Hospitality Management or a related field.</p><br></li><li><p>A genuine passion for cooking, food preparation & the culinary arts.</p><br></li><li><p>A positive attitude, willingness to learn & enthusiasm for working in a professional kitchen.</p><br></li><li><p>Basic knowledge of culinary techniques, ingredients & food safety practices would be an advantage.</p><br></li><li><p>Good communication skills in English.</p><br></li><li><p>A team player who enjoys working in a dynamic, multicultural environment.</p><br></li><li><p>Creativity, attention to detail & a willingness to explore different cuisines & cooking techniques.</p><br></li><li><p>Ability to work in a fast-paced kitchen environment while maintaining high standards of quality & hygiene.</p><br></li><li><p>Previous culinary or kitchen experience is an advantage but not essential.</p><br></li></ul><br>Additional Information<br><br><p><strong>Why Join Us:</strong></p><br><ul><li>The opportunity to embark on an exciting career in a company that is taking off!</li><li>Ennismore’s values and fast-growing environment</li><li>The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li><li>The opportunity to challenge the norm and work in a rewarding environment, building global brand</li><li>Lots of opportunity to progress and switch it up as part of a global family of brands</li><li>Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li></ul> </div>
Southern Sun welcomes job applications from passionate and hard-working team players who want to be part of our ever growing Southern Sun family. We value our employees and provide them with the means to grow within the company, opening many doors in the process. If this is an offer that excites you, send in your application and you could be the newest addition to our family.<br><br>We are seeking an enthusiastic and professional waiter/waitress to join our food and beverage team. The successful candidate will deliver outstanding guest service, take and serve orders accurately, support front-of-house operations and contribute to a welcoming dining experience in a fast-paced environment.<br><br>Key Responsibilities<br><br>Greet and welcome guests with a friendly, professional demeanour and present menus. Take food and beverage orders accurately, relay orders to the kitchen and bar, and ensure timely service. Serve food and beverages according to venue standards, including clearing and resetting tables between covers. Provide information on menu items, specials, dietary options and allergens; refer complex queries to senior staff when necessary. Process guest bills and payments accurately using the venue POS system and handle cash securely. Maintain a clean, organised service area and uphold hygiene, health and safety standards at all times. Assist with side duties such as polishing cutlery, folding napkins, restocking service stations and preparing covers. Work collaboratively with colleagues across front-of-house and kitchen teams to ensure seamless service. Respond promptly and courteously to guest enquiries, requests and complaints to ensure high levels of satisfaction.<br><br>Person Specification - Skills And Experience<br><br>Previous experience in a restaurant, hotel or hospitality setting preferred. Excellent interpersonal and customer service skills; calm and professional under pressure. Good verbal communication skills in English; additional languages are an advantage. Organised, punctual and able to multitask during busy service periods. Familiarity with POS systems and basic IT skills desirable. Knowledge of food allergens, special dietary requirements and front-of-house procedures.<br><br>Qualifications And Training<br><br>Hospitality-related qualifications or customer service training advantageous but not essential. Food hygiene certification (Level 2 or equivalent) is desirable. Full on-the-job training will be provided on venue procedures, service standards and reservation/POS systems.
Job Description<br><br>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Guest Services Manager you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience whereby your role will include key responsibilities such as-<br><br> Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information Actively elicit guest feedback and preferences, regarding hotel services and ensure action is initiated on the same to maximize guest satisfaction Monitor guest service personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure Handle guest complaints and assist in maintaining smooth relationships between management and guests by resolving problems arising from guest complaints and attending to their requests or queries with dispatch immediately Responsible for an efficient, clean, safe and hygienic upholding of all front office areas Assure compliance and coordination of guests needs, requests and personal preference Organise and implement all special needs, personal preferences and amenity distribution in accordance to the departments standards<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a degree in the hospitality field with previous experiences in the Front Office Department within a hotel. You must also have fluency in both written and spoken English and an immaculate personal presentation along with the ability to solve problems effectively. Computer literacy and the knowledge of Opera will be highly regarded.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be well versed in Guest Relations and Executive Club operations with excellent presentation and communication skills as well as with a high aptitude for customer care. You are an outgoing, charismatic and approachable character, who will work well under pressure in a fast paced environment and be a great team leader, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-<br><br>Understanding Hotel Operations<br><br>Effective Communication<br><br>Planning for Business<br><br>Supervising People<br><br>Understanding Differences<br><br>Supervising Operations<br><br>Teamwork<br><br>Adaptability<br><br>Customer Focus<br><br>Drive for Results
Job Description<br><br>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Lobby Ambassador you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as-<br><br> Offer consistently professional, friendly, warm and engaging service Be available for Guests at all times as a point of contact Actively represent all standards of the Arabian Cultural Connection program, and interact with guests using the coffee and dates station Plays vital part in the Rotana Service Distinction program, by welcoming guests upon arrival to the hotel main door, escorting guests to check-in point, attending to guests on queue, greeting guests on their way to breakfast and inquire about their satisfaction, and bidding farewell to departing guests at the hotel main door Use the Tablet Registration tool to register guests on queue while waiting for their turn to check-in at the Front Desk Extend personal service and attention to all Guests, with particular emphasis to Club Rotana, VIP Guests, and Rotana Rewards Guests Proactively meet arriving guests at the main entrance and once they exit their transportation Seeks out revenue opportunities such as taking restaurant reservations, sales leads etc. Maintains and promotes up to date knowledge of the hotel and local services and supply information and respond to Guest queries Deal promptly, efficiently and pleasantly with any queries Be aware of all special offers, promotions, and packages at the hotel to promote to guests<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a diploma / degree in hospitality with previous experiences in the Front Office Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered as additional advantage.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You have good interpersonal skills and be smart in appearance and well groomed, while possessing following additional competencies-<br><br>Understanding the Job<br><br>Taking Responsibility<br><br>Recognizing Differences<br><br>Customer Focus<br><br>Customer Focus<br><br>Adaptability<br><br>Teamwork
The Assistant Manager - Financial Planning & Analysis (FP&A) is responsible for overseeing financial analysis, budgeting, forecasting, and MIS reporting to support strategic decision-making and enhance financial performance. This role involves analyzing financial data, ensuring data integrity, optimizing budgeting processes, and providing key financial insights to management. The position also plays a crucial role in cost control, risk assessment, and compliance with financial regulations to drive the organization’s profitability and long-term growth.<br><br>KEY RESPONSIBILITY<br><br><strong>Financial Planning & Analysis<br><br></strong><ul><li> Conduct financial analysis and reporting to identify trends, variances, and performance metrics, providing actionable insights for management.</li><li> Assist in the development of annual budgets, quarterly forecasts, and long-term financial projections to align with business objectives.</li><li> Perform variance analysis, comparing actual financial results against budgets and forecasts, and recommend corrective actions.</li><li> Support cost analysis and profitability assessments to drive cost-saving initiatives and process optimization.<br><br></li></ul><strong>Management Reporting & Data Analysis<br><br></strong><ul><li> Prepare and present accurate MIS reports, including store-wise Profit & Loss (P&L) statements, Balance Sheets, and other financial reports.</li><li> Ensure the timely month-end closing of financial reports and modules in accounting systems.</li><li> Evaluation of CAPEX proposals and store feasibility</li><li> Perform ledger scrutiny, trial balance reviews, and general ledger reconciliation to ensure data accuracy.</li><li> Assist in managing insurance processes for retail outlets, assets, warehouses, and offices.<br><br></li></ul><strong>Budgeting & Forecasting<br><br></strong><ul><li> Assist in preparing budgets and forecasts, ensuring alignment with strategic objectives.</li><li> Develop and maintain financial models to support business decisions, investment planning, and risk management.</li><li> Support the monthly reconciliation of intercompany transactions and accounts to ensure financial integrity.<br><br></li></ul><strong>Compliance & Risk Management<br><br></strong><ul><li> Monitor financial compliance with regulatory requirements and internal policies.</li><li> Ensure risk management processes are in place to safeguard financial health.</li><li> Assist in audit processes and internal financial assessments to maintain accuracy and transparency.<br><br></li></ul><strong>Desired Experience<br><br></strong>The ideal Assistant Manager – Financial Planning & Analysis should have 5-7 years of experience in Management Information Systems (MIS) or IT management, with experience in a leadership role.<br><br>Proficiency in database management, data analysis, and ERP systems.<br><br>Strong analytical, problem-solving, and project management skills.<br><br>KEY RELATIONSHIPS<br><br>Manager – Financial Planning & Analysis, Business Teams, Functional departments, Executive - MIS & Business Analyst, Manager - Accounts and Finance, Treasury Operations Team, Purchase Team, Manager - Tax, etc.
We are seeking a motivated, results-driven, and well-organized Sales Manager with a strong ability to identify new business opportunities, develop lasting client relationships, and drive revenue growth. The ideal candidate will have a proven track record in sales, business development, and account management within the hospitality or events industry. This will be a full time position at Hard Rock Dubai Sports City. <br> <br>Responsibilities:<br> <br>Sales <br>● Drive sales growth by securing corporate, group, and event bookings while increasing market share. <br>● Manage the end-to-end sales process, including inquiries, proposals, contracts, confirmations, and billing. <br>● Coordinate with internal teams to ensure seamless execution of meetings, events, and group bookings. <br>● Represent the brand at trade shows, networking events, and industry functions to generate leads and build client relationships. <br>● Maintain strong client relationships through referral programs, timely responses, and exceptional service. <br>● Collaborate with the Marketing team to maintain up-to-date sales collateral, menus, and promotional materials.<br> <br>Partnerships <br>● Build and maintain strategic partnerships with corporate clients, event planners, tourism boards, DMCs, OTAs, and travel agencies. <br>● Identify and develop new partnership opportunities to expand business and increase revenue. <br>● Leverage existing partnerships to maximize bookings and overall business performance. <br>● Foster strong relationships with industry stakeholders to enhance the brand's presence and <br>generate new leads.<br> <br>Qualifications: <br>● 2-3 years of experience in Sales/Business Development <br>● Excellent Communication Skills <br>● Experience with CRM Platforms <br>● Proficiency in Microsoft Office Suite (Excel, Word, Power Point).<br><br>Skills:<br>● Ability to think out of the box <br>● Strong Problem-Solving Skills <br>● Genuine Enthusiasm and Aptitude for Sales <br>● Knowledge of the hospitality, food & beverage, or events industry is an advantage. <br>● Ability to work independently as well as collaboratively within a team. <br>● Excellent organizational, time management, and prioritization abilities.
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>WHAT IS OUR VISION AT TALENT & CULTURE?</strong></p><br><p>We aren't here to support talabat's strategy; we are here to drive it. We treat talent architecture as a product, designed with the same speed, personalization, and authenticity that our customers expect from us.</p><br><p>Here is how we are building the future of work at talabat:</p><br><p><strong>Growth is our default:</strong> We treat capability as built, not innate. A static skills model can’t keep pace with our market. Growth here isn’t just a buzzword in a slide deck, it’s hardwired into the design of every single role.</p><br><p><strong>Radical Personalization:</strong> We’ve scrapped the traditional corporate ladder. We resource your growth by putting you in control of your own career trajectory, empowering you with the funding and peer support to forge your own path.</p><br><p><strong>Unfiltered Authenticity:</strong> AI can automate speed and polish, but it can't automate real human contribution. We foster a culture of direct feedback and raw authenticity because the unique edge you bring is our greatest competitive advantage.</p><br><p><strong>WHAT'S ON YOUR PLATE?</strong></p><br><p><strong>Design authentic people experiences & products: </strong>Go beyond tech platforms to build a comprehensive ecosystem of <strong>human experiences</strong>. You will design a diverse portfolio of touchpoints; from cultural rituals and growth moments to seamless teamwork that remove friction and empower our people to bring their whole, unfiltered selves to work and unlock their absolute full potential. </p><br><ul><li><p><strong>Build strong, trust-based relationships</strong> across your squad to accelerate execution and raise the quality of decisions</p><br></li><li><p><strong>Collaborate closely with business leaders and People Partners</strong> to uncover unmet employee needs and identify opportunities</p><br></li><li><p><strong>Lead the discovery process for your squad</strong>; owning it end-to-end from problem framing to solution validation</p><br></li><li><p><strong>Immerse yourself in understanding our employees</strong>; who they are, what they value, how they thrive, and what stands in their way</p><br></li><li><p><strong>Combine employee interviews, data analysis, and market insights</strong> to remove friction or prioritize problems and solutions based on needs and impact </p><br></li><li><p><strong>Build for Scale</strong>: Rapidly ideate, prototype, and test solutions that work across highly diverse roles, seniority levels, and country contexts. </p><br></li><li><p><strong>Drive Cross-Functional Execution</strong>: Collaborate and own the dependency map. </p><br></li><li><p><strong>Define Success & Own the Metrics</strong>: Define what "working" means before products are launched. You will report against these honestly, including when a launched experience underperforms and needs to be killed or re-scoped. </p><br></li><li><p><strong>Influence & Enable Change</strong>: Partner with leaders and People Partners to drive adoption plans, comms, and manager enablement, because even a captive internal user base needs to be won over. </p><br></li></ul><p><strong>WHAT DID WE ORDER?</strong></p><br><p><strong>Who you are. And what you like. </strong></p><br><p><strong>You are deeply invested in human potential and the mechanics of collective genius. You know that culture is the ultimate competitive advantage, and you understand the sheer impact that healthy, highly effective teams can create.</strong></p><br><p><strong>You are fast, agile and driven. </strong></p><br><p>You're an experienced Product Manager with at least 5 years of work experience in Product Management.</p><br><ul><li><p>You have successfully launched products to market or to a large internal user base</p><br></li><li><p>You have strong understanding of Agile product management and a solid grasp of the responsibilities of empowered product teams</p><br></li><li><p>You demonstrated fantastic verbal and written communication skills, easily engaging with both technical and non-technical stakeholders, including senior leadership</p><br></li><li><p>You thrive in cross-functional teams and excel in a collaborative environment</p><br></li><li><p>You are experienced in finding and defining solutions based on research, data, and insights</p><br></li><li><p>You have genuine interest in building world-class employee experiences</p><br></li><li><p>You enjoy breaking down complex problems into manageable iterations</p><br></li><li><p>Experience in innovation and launching new products and business models to market is a very strong plus</p><br></li></ul><br><br> </div>
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<br>About the opportunity<br><p><strong>WHAT IS OUR VISION AT TALENT & CULTURE?</strong></p><br><br><p>We aren't here to support talabat's strategy; we are here to drive it. We treat talent architecture as a product, designed with the same speed, personalization, and authenticity that our customers expect from us.</p><br><br><p>Here is how we are building the future of work at talabat:</p><br><br><br><p><strong>Growth is our default:</strong> We treat capability as built, not innate. A static skills model can’t keep pace with our market. Growth here isn’t just a buzzword in a slide deck, it’s hardwired into the design of every single role.</p><br><br><br><p><strong>Radical Personalization:</strong> We’ve scrapped the traditional corporate ladder. We resource your growth by putting you in control of your own career trajectory, empowering you with the funding and peer support to forge your own path.</p><br><br><br><p><strong>Unfiltered Authenticity:</strong> AI can automate speed and polish, but it can't automate real human contribution. We foster a culture of direct feedback and raw authenticity because the unique edge you bring is our greatest competitive advantage.</p><br><br><br><p><strong>WHAT'S ON YOUR PLATE?</strong></p><br><br><br><p><strong>Design authentic people experiences & products: </strong>Go beyond tech platforms to build a comprehensive ecosystem of <strong>human experiences</strong>. You will design a diverse portfolio of touchpoints; from cultural rituals and growth moments to seamless teamwork that remove friction and empower our people to bring their whole, unfiltered selves to work and unlock their absolute full potential. </p><br><br><br><ul><li><p><strong>Build strong, trust-based relationships</strong> across your squad to accelerate execution and raise the quality of decisions</p><br><br></li><li><p><strong>Collaborate closely with business leaders and People Partners</strong> to uncover unmet employee needs and identify opportunities</p><br><br></li><li><p><strong>Lead the discovery process for your squad</strong>; owning it end-to-end from problem framing to solution validation</p><br><br></li><li><p><strong>Immerse yourself in understanding our employees</strong>; who they are, what they value, how they thrive, and what stands in their way</p><br><br></li><li><p><strong>Combine employee interviews, data analysis, and market insights</strong> to remove friction or prioritize problems and solutions based on needs and impact </p><br><br></li><li><p><strong>Build for Scale</strong>: Rapidly ideate, prototype, and test solutions that work across highly diverse roles, seniority levels, and country contexts. </p><br><br></li><li><p><strong>Drive Cross-Functional Execution</strong>: Collaborate and own the dependency map. </p><br><br></li><li><p><strong>Define Success & Own the Metrics</strong>: Define what "working" means before products are launched. You will report against these honestly, including when a launched experience underperforms and needs to be killed or re-scoped. </p><br><br></li><li><p><strong>Influence & Enable Change</strong>: Partner with leaders and People Partners to drive adoption plans, comms, and manager enablement, because even a captive internal user base needs to be won over. </p><br><br></li></ul><br><p><strong>WHAT DID WE ORDER?</strong></p><br><br><p><strong>Who you are. And what you like. </strong></p><br><br><br><p><strong>You are deeply invested in human potential and the mechanics of collective genius. You know that culture is the ultimate competitive advantage, and you understand the sheer impact that healthy, highly effective teams can create.</strong></p><br><br><br><p><strong>You are fast, agile and driven. </strong></p><br><br><br><p>You're an experienced Product Manager with at least 5 years of work experience in Product Management.</p><br><br><ul><li><p>You have successfully launched products to market or to a large internal user base</p><br><br></li><li><p>You have strong understanding of Agile product management and a solid grasp of the responsibilities of empowered product teams</p><br><br></li><li><p>You demonstrated fantastic verbal and written communication skills, easily engaging with both technical and non-technical stakeholders, including senior leadership</p><br><br></li><li><p>You thrive in cross-functional teams and excel in a collaborative environment</p><br><br></li><li><p>You are experienced in finding and defining solutions based on research, data, and insights</p><br><br></li><li><p>You have genuine interest in building world-class employee experiences</p><br><br></li><li><p>You enjoy breaking down complex problems into manageable iterations</p><br><br></li><li><p>Experience in innovation and launching new products and business models to market is a very strong plus</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
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<h2 class="h5">Job description</h2>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>WHAT IS OUR VISION AT TALENT & CULTURE?</strong></p><br><p>We aren't here to support talabat's strategy; we are here to drive it. We treat talent architecture as a product, designed with the same speed, personalization, and authenticity that our customers expect from us.</p><br><p>Here is how we are building the future of work at talabat:</p><br><p><strong>Growth is our default:</strong> We treat capability as built, not innate. A static skills model can’t keep pace with our market. Growth here isn’t just a buzzword in a slide deck, it’s hardwired into the design of every single role.</p><br><p><strong>Radical Personalization:</strong> We’ve scrapped the traditional corporate ladder. We resource your growth by putting you in control of your own career trajectory, empowering you with the funding and peer support to forge your own path.</p><br><p><strong>Unfiltered Authenticity:</strong> AI can automate speed and polish, but it can't automate real human contribution. We foster a culture of direct feedback and raw authenticity because the unique edge you bring is our greatest competitive advantage.</p><br><p><strong>WHAT'S ON YOUR PLATE?</strong></p><br><p><strong>Design authentic people experiences & products: </strong>Go beyond tech platforms to build a comprehensive ecosystem of <strong>human experiences</strong>. You will design a diverse portfolio of touchpoints; from cultural rituals and growth moments to seamless teamwork that remove friction and empower our people to bring their whole, unfiltered selves to work and unlock their absolute full potential. </p><br><ul><li><p><strong>Build strong, trust-based relationships</strong> across your squad to accelerate execution and raise the quality of decisions</p><br></li><li><p><strong>Collaborate closely with business leaders and People Partners</strong> to uncover unmet employee needs and identify opportunities</p><br></li><li><p><strong>Lead the discovery process for your squad</strong>; owning it end-to-end from problem framing to solution validation</p><br></li><li><p><strong>Immerse yourself in understanding our employees</strong>; who they are, what they value, how they thrive, and what stands in their way</p><br></li><li><p><strong>Combine employee interviews, data analysis, and market insights</strong> to remove friction or prioritize problems and solutions based on needs and impact </p><br></li><li><p><strong>Build for Scale</strong>: Rapidly ideate, prototype, and test solutions that work across highly diverse roles, seniority levels, and country contexts. </p><br></li><li><p><strong>Drive Cross-Functional Execution</strong>: Collaborate and own the dependency map. </p><br></li><li><p><strong>Define Success & Own the Metrics</strong>: Define what "working" means before products are launched. You will report against these honestly, including when a launched experience underperforms and needs to be killed or re-scoped. </p><br></li><li><p><strong>Influence & Enable Change</strong>: Partner with leaders and People Partners to drive adoption plans, comms, and manager enablement, because even a captive internal user base needs to be won over. </p><br></li></ul><p><strong>WHAT DID WE ORDER?</strong></p><br><p><strong>Who you are. And what you like. </strong></p><br><p><strong>You are deeply invested in human potential and the mechanics of collective genius. You know that culture is the ultimate competitive advantage, and you understand the sheer impact that healthy, highly effective teams can create.</strong></p><br><p><strong>You are fast, agile and driven. </strong></p><br><p>You're an experienced Product Manager with at least 5 years of work experience in Product Management.</p><br><ul><li><p>You have successfully launched products to market or to a large internal user base</p><br></li><li><p>You have strong understanding of Agile product management and a solid grasp of the responsibilities of empowered product teams</p><br></li><li><p>You demonstrated fantastic verbal and written communication skills, easily engaging with both technical and non-technical stakeholders, including senior leadership</p><br></li><li><p>You thrive in cross-functional teams and excel in a collaborative environment</p><br></li><li><p>You are experienced in finding and defining solutions based on research, data, and insights</p><br></li><li><p>You have genuine interest in building world-class employee experiences</p><br></li><li><p>You enjoy breaking down complex problems into manageable iterations</p><br></li><li><p>Experience in innovation and launching new products and business models to market is a very strong plus</p><br></li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>WHAT IS OUR VISION AT TALENT & CULTURE?</strong></p><br><p>We aren't here to support talabat's strategy; we are here to drive it. We treat talent architecture as a product, designed with the same speed, personalization, and authenticity that our customers expect from us.</p><br><p>Here is how we are building the future of work at talabat:</p><br><p><strong>Growth is our default:</strong> We treat capability as built, not innate. A static skills model can’t keep pace with our market. Growth here isn’t just a buzzword in a slide deck, it’s hardwired into the design of every single role.</p><br><p><strong>Radical Personalization:</strong> We’ve scrapped the traditional corporate ladder. We resource your growth by putting you in control of your own career trajectory, empowering you with the funding and peer support to forge your own path.</p><br><p><strong>Unfiltered Authenticity:</strong> AI can automate speed and polish, but it can't automate real human contribution. We foster a culture of direct feedback and raw authenticity because the unique edge you bring is our greatest competitive advantage.</p><br><p><strong>WHAT'S ON YOUR PLATE?</strong></p><br><p><strong>Design authentic people experiences & products: </strong>Go beyond tech platforms to build a comprehensive ecosystem of <strong>human experiences</strong>. You will design a diverse portfolio of touchpoints; from cultural rituals and growth moments to seamless teamwork that remove friction and empower our people to bring their whole, unfiltered selves to work and unlock their absolute full potential. </p><br><ul><li><p><strong>Build strong, trust-based relationships</strong> across your squad to accelerate execution and raise the quality of decisions</p><br></li><li><p><strong>Collaborate closely with business leaders and People Partners</strong> to uncover unmet employee needs and identify opportunities</p><br></li><li><p><strong>Lead the discovery process for your squad</strong>; owning it end-to-end from problem framing to solution validation</p><br></li><li><p><strong>Immerse yourself in understanding our employees</strong>; who they are, what they value, how they thrive, and what stands in their way</p><br></li><li><p><strong>Combine employee interviews, data analysis, and market insights</strong> to remove friction or prioritize problems and solutions based on needs and impact </p><br></li><li><p><strong>Build for Scale</strong>: Rapidly ideate, prototype, and test solutions that work across highly diverse roles, seniority levels, and country contexts. </p><br></li><li><p><strong>Drive Cross-Functional Execution</strong>: Collaborate and own the dependency map. </p><br></li><li><p><strong>Define Success & Own the Metrics</strong>: Define what "working" means before products are launched. You will report against these honestly, including when a launched experience underperforms and needs to be killed or re-scoped. </p><br></li><li><p><strong>Influence & Enable Change</strong>: Partner with leaders and People Partners to drive adoption plans, comms, and manager enablement, because even a captive internal user base needs to be won over. </p><br></li></ul><p><strong>WHAT DID WE ORDER?</strong></p><br><p><strong>Who you are. And what you like. </strong></p><br><p><strong>You are deeply invested in human potential and the mechanics of collective genius. You know that culture is the ultimate competitive advantage, and you understand the sheer impact that healthy, highly effective teams can create.</strong></p><br><p><strong>You are fast, agile and driven. </strong></p><br><p>You're an experienced Product Manager with at least 5 years of work experience in Product Management.</p><br><ul><li><p>You have successfully launched products to market or to a large internal user base</p><br></li><li><p>You have strong understanding of Agile product management and a solid grasp of the responsibilities of empowered product teams</p><br></li><li><p>You demonstrated fantastic verbal and written communication skills, easily engaging with both technical and non-technical stakeholders, including senior leadership</p><br></li><li><p>You thrive in cross-functional teams and excel in a collaborative environment</p><br></li><li><p>You are experienced in finding and defining solutions based on research, data, and insights</p><br></li><li><p>You have genuine interest in building world-class employee experiences</p><br></li><li><p>You enjoy breaking down complex problems into manageable iterations</p><br></li><li><p>Experience in innovation and launching new products and business models to market is a very strong plus</p><br></li></ul><br><br> </div>
Supplier Relationship Management (SRM) Specialist - UAE national/Arabic Speaker
Logistics, Supply Chain & Procurement
<h2 class="h5">Job description</h2>
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We are looking for an experienced <b>Supplier Relationship Management Specialist</b> for a leading organization in Abu Dhabi.The role will manage suppliers from registration and onboarding through to risk checks, performance reviews and relationship management. The successful candidate will ensure that supplier information is accurate, compliant and properly maintained in the company's systems.Key ResponsibilitiesManage supplier registration, qualification and onboarding.Review supplier documents and information for accuracy and completeness.Coordinate due diligence, risk and conflict-of-interest checks.Create and update supplier records in Oracle Fusion or other ERP systems.Maintain accurate supplier data and prevent duplicate records.Monitor expired licences, certificates, ICV status and regulatory documents.Coordinate with Finance to verify bank, tax and payment information.Identify suppliers that require additional checks or closer monitoring.Support supplier suspension, blocking or blacklisting when required.Group suppliers according to their value, importance and risk.Monitor supplier performance through scorecards and regular reviews.Follow up on performance issues and supplier improvement plans.Build strong working relationships with key suppliers.Prepare supplier performance, risk and KPI reports.Recommend improvements to supplier processes, controls and reporting.RequirementsTo be considered for this role, you need to meet the following criteria:Bachelor's degree in Supply Chain, Business, Finance, Engineering or a related field.At least <b>5-8 years of experience</b> in supplier management, vendor management, procurement or supply-chain operations.Experience in supplier registration, onboarding and qualification.Knowledge of supplier risk, due diligence, compliance and master-data management.Experience with supplier performance reviews and scorecards.Experience using an ERP or procurement system; <b>Oracle Fusion is preferred</b>.Strong reporting, communication and stakeholder-management skills.CIPS, CPSM, CPM or a similar certification is an advantage.Experience in financial services, investment, government or another regulated sector is preferred.Arabic language skills and a postgraduate degree are advantages but not required.Candidates may currently work as:Supplier Relationship Management SpecialistVendor or Supplier Management SpecialistSupplier Performance SpecialistSupplier Governance SpecialistSupplier Risk and Compliance SpecialistSupplier Onboarding or Qualification SpecialistProcurement Governance SpecialistProcurement Operations SpecialistThird-Party Risk SpecialistInterested candidates who meet the requirements are encouraged to apply with an updated CV.To view other roles we have, please visit our website - www.blackpearlconsult.com<br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">To be considered for this role, you need to meet the following criteria: <br>
Bachelor's degree / Diploma holder in Business Administration/Law or a related field. <br>
Minimum of 10 years' administrative experience, preferably within the financial services or investment industry. <br>
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and other presentation tools. <br>
Excellent written and verbal communication skills in English (Arabic language skills are an advantage). <br>
Strong organizational skills, attention to detail, and ability to multitask. <br>
High degree of professionalism, courtesy, and patience. <br>
Proven ability to maintain records, manage databases, and compile reports. <br>
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To view other vacancies we have, please check our website (www.blackpearlconsult.com) and follow us on our social media accounts - LinkedIn / Facebook / Twitter / Instagram <br>
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Disclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website. <br>
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<h2 class="h5">Job description</h2>
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We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.<br> The Facilities Manager is responsible for ensuring all offices operate safely, efficiently and consistently, while supporting the wider business as it grows. The role combines day-to-day operational oversight with strategic planning across multiple locations, making sure workplaces are well managed, compliant, and aligned with company standards.<br><br><p><b>Responsibilities:</b></p><br><p><strong>Multi-Site Facilities & Portfolio Management:</strong> Oversee multiple office locations, making sure standards, service levels and costs are consistent across all sites. Ensure each office is well maintained and running smoothly, balancing local needs with overall company standards.</p><br>
<p><strong>Vendor, Contract & Service Management:</strong> Oversee and manage service providers and contracts across multiple sites, covering both hard and soft FM services. Act as the primary point of contact for the Café Vendor and Landlord on all facilities-related matters. Keep on top of contractor performance and service delivery across several sites and projects at the same time. Build and maintain a strong, reliable vendor network to support consistent, high-quality service across all locations.</p><br>
<p><strong>Service Delivery & Operations (Hard & Soft FM): </strong>Oversee hard and soft FM services across all offices, working with approved and trusted providers to keep service levels consistent and deliver good value. Coordinate teams and vendors across locations, including cleaning, maintenance, security and grounds services where applicable, to ensure everything runs smoothly.</p><br>
<p><strong>Workplace Projects & Change Management:</strong> Support office moves, new site openings, closures and fit-outs across your locations. Plan and deliver facilities and real estate projects across multiple sites, making sure they stay aligned with budgets, timelines and business priorities.</p><br>
<p><strong>Security, Access & Workplace Systems: </strong>Oversee security, access control and workplace systems across offices, ensuring local requirements are met while keeping a consistent global approach.</p><br>
<p><strong>Health, Safety, Compliance & Risk: </strong>Make sure all offices meet H&S legal requirements, adapting to local regulations while maintaining overall standards. Coordinate regular site inspections and audits to ensure buildings are safe, compliant and running effectively.</p><br>
<p><strong>Stakeholder & Leadership Engagement: </strong>Act as a trusted point of contact for Country Heads and senior leaders on workplace, real estate and facilities matters across your regions. Work closely with Finance, Legal, People and local leadership teams to support business growth and operational needs.</p><br>
<p><strong>Front of House & Visitor Experience: </strong>Provide coverage where possible for all visitors, creating a friendly and welcoming first impression. Greet visitors on arrival, register them with building management, arrange access cards where needed and guide them to the right meeting rooms or teams. Keep the reception area clean, organised and presentable throughout the day so it always feels welcoming.</p><br>
<p><strong>Travel and Hotel Bookings: </strong>Work with reception teams across other offices to support business travel, including helping with flight and hotel bookings. </p><br>
<p><strong>Flexibility & General Duties:</strong> Be flexible and help out with additional tasks as needed to support the business. Step in to support other teams or take on related duties when required. </p><br>
<br><br><p><b>Requirements:</b></p><br><ul><li>
Proven experience managing facilities across multiple countries or regions.<br> Full FM lifecycle experience across hard and soft services, with solid technical knowledge.<br> A track record of delivering office fit-outs end to end, including projects outside your home location.<br> Strong vendor and contract management across multiple sites.<br> Experience managing FM budgets, forecasts and site licences.<br> Knowledge of H&S compliance across different jurisdictions and labour laws, ideally including well-regulated markets such as Australia, the UK or the UAE.<br> Confident influencing senior stakeholders, including executive committee members.<br> Able to handle incidents and crises remotely across regional offices.<br> Experience leading or supporting teams based in other locations.<br> Fluent English.<br><br></li>
</ul><br><p><b>What you will get in return:</b></p><br><strong>Competitive Salary:</strong> We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.<br> <strong>Work-Life Harmony: </strong>Join a company that genuinely cares about <em>you</em>—because your life outside of work matters just as much as your time on the clock.<br> <strong>Annual Performance Bonus:</strong> Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.<br> <strong>Generous Time Off:</strong> Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.<br> <strong>Employee Referral Program:</strong> Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.<br> <strong>Comprehensive Health & Pension Benefits:</strong> From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!<br> <strong>Workation Wonderland:</strong> Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!<br> <strong>Volunteer Days:</strong> Make a difference! Take two additional paid days each year to support causes you care about and give back to the community<br><br> </div>
<p><strong>Department: </strong>Revenue</p><p><strong>Location: </strong>Dubai<br><br></p><strong>Description<br><br></strong><strong>Overview of the role<br></strong>IFX Payments has a dedicated funds desk in our Dubai, UAE office, with a funds specialist already in place and our first fund clients recently onboarded. We are now growing the team with two Key Relationship Manager, Funds to build on that momentum. You will win and grow relationships with fund managers, fund administrators, corporate service providers and the wider fund ecosystem across DIFC and ADGM.<br><br>The funds market here runs on trust and referrals. You will already know how funds are set up, administered and banked, and you will use that credibility to position IFX as the go-to partner for multi-currency accounts, FX and payments across a manager's funds, SPVs and portfolio structures.<br><br>You will own the full sales cycle, from introduction and needs discovery through onboarding and account growth. The desk is still early, so you will have real scope to shape how it grows.<br><br><strong>Key Responsibilities<br><br></strong><strong><br>1.</strong> <strong>Market mapping and targeting<br></strong>o Map the DIFC and ADGM funds landscape: fund managers, family offices, fund administrators, corporate service providers, law firms and auditors.<br>o Identify and prioritise target accounts, and track new fund launches, licence approvals and regulatory changes that create opportunities.<br><br><strong>2.</strong> <strong>Relationship-led business development<br></strong>o Build a pipeline through introductions, referrals, industry events and our partner network.<br>o Represent IFX at networking sessions and industry events in Dubai and Abu Dhabi, and follow up every introduction with purpose.<br><br><strong>3.</strong> <strong>Client acquisition<br></strong>o Lead the end-to-end sales process: discovery, solution design, proposal, commercial negotiation and close.<br>o Understand how each client's structures fit together (master funds, feeders, SPVs, GPs and management companies) and tailor account, FX and payment solutions to match.<br>o Present IFX's proposition clearly to managing partners, CFOs, COOs and heads of fund operations.<br><br><strong>4.</strong> <strong>Onboarding and client experience<br></strong>o Guide clients through KYC and onboarding with our compliance and onboarding teams, anticipating the documents fund structures need so accounts go live quickly.<br>o Set clear expectations on timelines and act as the client's main point of contact through go-live.<br><br><strong>5.</strong> <strong>Account growth and retention<br></strong>o Grow each relationship as the client launches new funds and SPVs, adding entities, currencies and payment flows.<br>o Run regular account reviews and identify cross-sell opportunities, including referrals to our corporate desk.<br><br><strong>6.</strong> <strong>Intermediary and referral partnerships<br></strong>o Develop referral relationships with fund administrators, corporate service providers and advisers who can introduce multiple clients.<br>o Keep partners informed and engaged so IFX stays front of mind for their clients.<br><br><strong>7.</strong> <strong>Pipeline management and reporting<br></strong>o Record all activity, opportunities and client interactions in Salesforce, keeping the pipeline accurate and current.<br>o Report progress against targets to the Sales Director and adjust plans as needed.<br><br><strong>8.</strong> <strong>Collaboration and market intelligence<br></strong>o Work with marketing on funds-specific campaigns, content and events.<br>o Share market feedback on product gaps, pricing and competitor activity to shape the funds proposition.<br><br><strong>9.</strong> <strong>Risk management and compliance<br></strong>o Ensure all sales activity complies with DFSA and FSRA requirements and IFX policy.<br>o Work closely with compliance on AML, KYC and sanctions requirements for every client and structure.<br><br><strong>Skills, Knowledge and Expertise<br><br></strong><strong>Essential</strong><ul><li>Solid experience of the UAE funds ecosystem, in fund administration, fund services, corporate services, private banking, custody or transaction banking.</li><li>Working knowledge of how funds and SPVs are established, administered and banked in DIFC and ADGM, and of the DFSA and FSRA frameworks.</li><li>An established network across fund managers, administrators and service providers in the UAE.</li><li>Commercial drive, with a track record of winning new business or clearly influencing revenue, even if not in a pure sales title.</li><li>The confidence to lead senior conversations and to explain FX and cross-border payments simply.</li><li>Strong organisation, follow-through and comfort working in a CRM.</li><li>Fluent English.</li></ul><strong><br>Desirable</strong><ul><li>Experience in FX, payments or transaction banking.</li><li>Familiarity with fund onboarding and KYC for complex, multi-layered structures.</li><li>Arabic or another regional language.</li><li>A degree in finance, business or a related field, or equivalent professional experience</li></ul><strong><br>How you work</strong><ul><li>Relationship-first: you build trust over time and protect your reputation in a small market</li><li>Self-starting and comfortable building something new rather than inheriting a book.</li><li>A team player who shares referrals across desks and wants the whole vertical to win<br><br></li></ul><strong>Benefits<br><br></strong><ul><li>Enrolment into DEWS</li><li>Private healthcare</li><li>25 days’ annual leave, plus an extra day off for your birthday!</li><li>Eligible employees can take part in our Work from Abroad scheme for up to 2 weeks per year</li><li>Look forward to our Annual Leave Loyalty Scheme where annual holiday entitlement increases by 1 day per year after 3 full years of service</li><li>Annual flight expense scheme</li><li>Enhanced maternity & paternity pay after a year’s service</li></ul>
Account Planning Manager (Arabic Speaker) Full time, Dubai Based<br>Founded in Hong Kong in 2016 by the couple Delphine Lefay and Diego Dultzin Lacoste, OnThe List is Asia's first members-only flash sales concept.<br>OnThe List works directly with retail brands and official distributors, turning old inventory into opportunity by providing a sustainable way for brands to sell past-season items that would have otherwise ended up in landfills, while providing the best deals and steep discounts to our OnThe List members.<br>Since launching in Hong Kong in 2016, OnThe List has hosted over 6,350 flash sales and has built a community of over 1.53 million members across all regions. We've since expanded to Singapore, Australia, Malaysia, Korea, Shanghai, Beijing, Thailand, Dubai, and Saudi Arabia with plans to expand to more strategic markets.<br>Sustainability is rooted in who we are and motivates us to continue our mission. To date, we have saved over 9.85 million items from ending up in landfills. Forming OnThe Love, our CSR initiative, has allowed us to deepen our commitment to minimizing our carbon footprint while working with local organizations and hosting regular charity sales. At OnThe List, our values guide everything we do: Family Spirit is driven by humility, fostering genuine connections with our community. Panache reflects our passion for delivering exceptional experiences. Sustainability is rooted in our commitment to creating a positive impact on the world around us, while Excellence is driven by Cooperation and teamwork.<br>Account Planning Manager As Account Planning Manager at OnThe List Dubai, you are the engine behind our brand partnerships, owning the full journey from first outreach to a seamlessly executed flash sale event. You will be the single point of contact between OnThe List and our brand partners, responsible for building deep, trust-based relationships while driving commercial performance. This role blends the precision of an event producer, the instincts of a commercial strategist, and the warmth of a true relationship manager. You will coordinate across Marketing, Operations, Customer Service, and the Floor Team to deliver outstanding online and offline events, every detail accounted for, every brand partner delighted.<br>WHAT WE WILL TRUST YOU WITH...<br>Brand Liaison & Relationship Management Act as the primary and ongoing point of contact for all assigned brand partners -managing communication, expectations, and day-to-day queries with professionalism and care to build long term relationship. Identify opportunities to strengthen partner relationships and increase brand loyalty to the OnThe List platform. Ensure brand partners are kept informed at every stage from event planning through post-event reporting, delivering a consistently high standard of service. Represent the OnThe List corporate brand and mission to Turn Inventory into Opportunity in every partner interaction. Brand Acquisition & Onboarding Identify, prospect, and leverage your existing luxury industry network to open doors with new brand partners across fashion, beauty, lifestyle, and luxury categories in Dubai and the GCC. Develop and deliver compelling pitches that clearly communicate OnThe List's commercial and sustainability value proposition. Negotiate commercial terms, partnership structures, and event calendars with new brands. Lead a seamless onboarding process, ensuring new brands are set up operationally and commercially for success from day one. End-to-End Event Management Own the full lifecycle of every flash sale event: from initial planning, timelines, and briefing documents through to on-the-day execution and post-event wrap-up, for both online and offline events Serve as the central coordinator between Marketing, Operations, Customer Service, and the Floor Team, ensuring all stakeholders are aligned, briefed, and logistical challenges are resolved ahead of each event. Oversee all on-site execution for pop-up events - vendor coordination, setup, teardown, inventory management, and timely product delivery - ensuring brand presentation and customer experience meet OnThe List's standards. Conduct post-event reviews, capturing learnings and sharing performance reports with brand partners and internal leadership. Stock Analysis & Commercial Planning Conduct detailed stock analysis per brand partner — reviewing inventory levels, product mix, pricing, and category performance to inform event strategy and curate the right product selection for each flash sale. Monitor sell-through rates, revenue performance, and inventory outcomes per event, using data to drive continuous improvement. Apply a strong commercial mindset to every decision — from product selection and pricing recommendations to event format and promotional strategy. Account Retention & Growth Conduct regular and quarterly business reviews with brand partners and internal leadership, presenting performance data, insights, and forward-looking recommendations to drive growth and contribute to the UAE commercial strategy. Act as a trusted advisor to brand partners — providing insight on product, pricing, and event strategy while proactively identifying upsell, cross-sell, and retention opportunities across the portfolio. Monitor account health, market trends, and the broader GCC retail landscape to identify risks early and unlock new opportunities for growth.<br>WHAT IT TAKES...8+ years in account management or B2B business development within luxury retail, with an established network in the UAE or GCC — a strong differentiator for this role. Proven end-to-end event and project management experience, with strong cross-functional coordination skills. Excellent negotiator — target-driven, commercially minded, strategic thinker and problem solver who works autonomously. Customer-oriented with a growth mindset; a self-starter who is highly organised, clear communicator and strong team player, able to manage multiple accounts simultaneously. Fluent in Arabic and English (required); proficient in MS Office (Word, Excel, Power Point). Calm under pressure, adaptable, solutions-focused, and genuinely passionate about sustainability and luxury retail.<br>Why You'll Love It Here A high-impact, varied role at the heart of OnThe List's Dubai operation with direct exposure to the region's leading luxury brands. Competitive base salary with a commission structure tied to account performance and revenue targets. Employee Benefits: Enjoy exclusive access and discounts across our wide range of luxury partner brands. OTL benefits- Charity Leave and Birthday leave.<br>Process of Recruitment Virtual Interview with the Middle East – Assistant HR Manager In person Interview with the Middle East GM