Quality Control Manager Jobs in UAE

Job Description<br><br>Aldar Education is currently seeking a Senior Manager - Project to support our growing family of owned and operated schools in the UAE. This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group.<br><br>As the leading education group in Abu Dhabi, we provide inclusive and innovative learning that inspires and empowers communities. We offer a range of brands for all learners in our community, from nursery through to adult education, and the broadest choice of curricula across the largest number of locations in Abu Dhabi.<br><br>Starting with one school and 250 students in 2007, Aldar Education has grown into a highly sought-after education provider, now supporting over 31,000 students and a growing network of almost 5,000 educators, with over 100 nationalities, offering a wide range of curricula and ancillary services such as our Teacher Training Academy.<br><br>Working collaboratively, our education network’s purpose is to empower the next generation to shape our future, directly supporting the educational goals of Abu Dhabi’s government. Today, Aldar Education’s efforts are guided by the Abu Dhabi Economic Vision 2030 plan, which aims to build a sustainable knowledge-based economy through premium education.<br><br>Responsible for leading the delivery of Aldar Education's most complex strategic programmes, priority initiatives and high-impact projects, ensuring successful delivery against agreed scope, schedule, budget, quality and governance requirements. The role leads complex cross-functional initiatives, including design and build (CAPEX) projects, school developments, operational readiness and business transformation programmes, while driving executive decision-making, managing key risks and ensuring successful project outcomes. The Senior Project Manager also mentors Project Managers and supports the Head of PMO in strengthening project delivery, governance and PMO standards.<br><br>The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.<br><br>Responsibilities<br><br>Main Duties:<br><br> Strategic Programme & Complex Project Delivery:Lead the delivery of the organisation's most complex strategic programmes, priority initiatives and high-impact projects from initiation through to closure. Manage projects involving capital investment, school developments, operational readiness, business transformation, organisational change and other strategic initiatives. Develop and maintain integrated project plans, governance frameworks, delivery strategies and programme roadmaps. Manage project scope, schedule, budget, quality, risks, issues, dependencies and change throughout the project lifecycle. Resolve complex delivery challenges and drive timely executive decision-making. Ensure projects achieve agreed business objectives and intended outcomes CAPEX / Development Project Support:Lead complex cross-functional projects involving multiple internal and external stakeholders. Coordinate activities across Development, consultants, contractors, Education, Operations, Finance, Procurement, DTS, Marketing, P&C, Licensing and other business functions where applicable. Oversee design reviews, project approvals, operational requirements, procurement interfaces, readiness activities and project handover for assigned projects. Monitor project performance against programme, budget, quality and governance requirements. Identify delivery risks, recommend mitigation strategies and drive recovery actions where required. PMO Governance, Controls & Reporting:Ensure assigned projects comply with PMO governance standards, methodologies and reporting requirements. Prepare executive-level project updates, highlighting progress, risks, issues, dependencies, key decisions and recommendations. Lead governance meetings and support timely decision-making through clear reporting and structured escalation. Maintain accurate project documentation, governance records and audit-ready project files. Support continuous improvement of PMO governance, reporting standards, methodologies and delivery practices. Stakeholder Management:Build and maintain strong relationships with senior internal and external stakeholders. Coordinate cross-functional teams to ensure alignment, accountability and timely delivery. Facilitate project meetings, workshops and governance forums, ensuring actions, decisions and risks are clearly documented and followed through. Influence stakeholders to resolve issues, remove delivery barriers and maintain project momentum. Leadership & Continuous Improvement:Mentor and provide guidance to Project Managers on project delivery, governance and stakeholder management. Review key project documentation and reporting to ensure consistency with PMO standards. Support the Head of PMO with resource planning, project prioritisation and portfolio oversight. Identify opportunities to improve project delivery, governance, reporting and PMO processes, and support implementation of best practices<br><br><br>Specific Duties:<br><br>Lead the development and maintenance of project charters, integrated project plans, schedules, RAID logs, stakeholder registers, communication plans and decision logs for assigned projects. Monitor project milestones, dependencies, critical paths and deliverables across multiple workstreams. Prepare weekly, fortnightly and executive project reports, highlighting progress, risks, overdue actions, decisions required and recommended actions. Lead project activities across Education, Operations, Enrolments, Finance, Procurement, DTS, Marketing, P&C, Licensing, schools, Development/AIP, consultants, contractors and other stakeholders as applicable. Plan and coordinate governance meetings, steering committees and management reviews, including agendas, executive presentations, meeting minutes and action tracking. Prepare executive briefing papers, Board and EMT presentations and strategic programme updates. Monitor project risks, issues, dependencies and change requests, ensuring timely mitigation, escalation and resolution. Coordinate governance approvals and ensure project decisions are documented and implemented. Lead project handover activities, operational readiness coordination, lessons learned and project closure documentation. Ensure project documentation is current, accessible and maintained in accordance with PMO governance requirements. Provide early warning to the Head of PMO on delivery risks, resource constraints, stakeholder issues and governance concerns.<br><br><br>Qualifications<br><br>Minimum Qualifications:<br><br>Bachelor's degree from a recognised university in Engineering, Architecture, Construction Management, Project Management, Business or a related discipline. Project Management Professional (PMP), PRINCE2 Practitioner or equivalent project management certification is preferred.<br><br><br>Minimum Experience:<br><br>9+ years' experience leading complex strategic programmes and cross-functional projects from initiation through to completion. Demonstrated experience managing high-impact projects involving multiple stakeholders, complex governance and significant organisational change.<br><br><br>Job Specific Knowledge & Skills:<br><br>Strong knowledge of project management principles, governance frameworks and delivery methodologies. Demonstrated experience managing complex project scope, schedules, budgets, risks, issues, dependencies, stakeholders and change control. Strong understanding of project delivery across design, procurement, construction, operational readiness and project handover where applicable. Excellent executive stakeholder management and influencing skills across multiple business functions. Experience leading governance forums, steering committees and executive project reporting. Strong ability to coordinate consultants, contractors and multidisciplinary project teams. Experience mentoring Project Managers and supporting project delivery capability across a PMO environment. Advanced Microsoft Excel, Power Point, Teams and Microsoft Project/Planner skills; Power BI is an advantage. Demonstrated ability to leverage AI-enabled tools (e.g. Microsoft Copilot, Chat GPT, Claude or equivalent) to improve project planning, reporting, documentation, analysis and delivery while maintaining appropriate governance, confidentiality and professional judgement. Excellent written and verbal communication skills with the ability to present complex information clearly to senior leadership. Highly organised, proactive and able to manage multiple strategic projects and competing priorities in a fast-paced environment.<br><br><br>What We Offer<br><br>Aldar Education is a family of world-class, child-centred, and innovative schools based in the UAE. We educate students across our group of owned and managed schools and as we grow, so does our need for highly skilled, inspirational, and dedicated school and educational professionals.<br><br>We offer an attractive remuneration package including a range of benefits. Our future-focused learning model includes both students and staff, placing special emphasis on professional development, coaching, and training.<br><br>Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others, as well as developing themselves.<br><br>This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time.<br><br>We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are dedicated to our national development strategy and strongly encourage UAE Nationals to apply.<br><br>Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.

About the Role On behalf of Huawei, a world-renowned IT and Communications Company, We are looking for an experienced Telecom Services Solution Manager (Presales) to support carrier service and software solution development across the Middle East region. This customer-facing role combines telecom presales, solution consulting, service commercial design, bid management, and strategic customer engagement. The successful candidate will play a key role in developing carrier service opportunities, supporting bidding activities, and driving service solution strategies.<br><br>Key Responsibilities Develop carrier service and software solution opportunities Analyze customer requirements and develop competitive service solutions Support telecom service strategy, business development, and market insights Lead the service solution design for telecom operators Prepare service commercial proposals and bidding documentation Interpret customer RFPs and coordinate internal bidding activities Participate in customer clarification meetings and technical presentations Support branding activities including summits, exhibitions, and executive customer visits Build strong relationships with telecom operator customers Work closely with internal sales, delivery, and product teams<br><br>Requirements Bachelor's Degree in Telecommunications, Computer Science, IT, or related discipline Minimum 5 years of experience in Telecom Presales, Professional Services, or Solution Management Experience supporting telecom operator projects Experience with telecom service or software solutions<br><br>Knowledge of one or more of the following is preferred Smart Care Managed Services (MS) Data Center Services Telecom Software Solutions<br><br>Preferred experience with Huawei LTC process Carrier biding Commercial proposal preparation RFP/RFQ response Service commercial design<br>Languages English Chinese / Mandarin<br>Preferred Skills Telecom Presales Professional Services Bid Management Service Commercial Design Telecom Solution Consulting Managed Services Customer Engagement Carrier Business RFP Response Solution Design

Role - Digital Operations Manager Location - Abu Dhabi Salary - 15 K AED<br><br>Role Summary The Digital Operations Manager is responsible for the end-to-end commercial and operational performance of the remittance app within their market, with growth. The role acts as the central point of coordination between Product, Marketing, Tech, and Customer Service teams to ensure the app remains competitive, compliant, and customer-centric. The role also carries responsibility for identifying new partners and products, and for negotiating and finalizing related commercial terms and agreements for the market<br>.<br>Skills & Qualifications Bachelor's degree in Business, Finance, IT, or a related field; MBA preferred.3–6 years of relevant experience in digital operations, fintech, or remittance/payments, ideally with app-based products. And an overall 10+ years of experience would be ideal. Strong commercial acumen, with experience identifying partners/products and negotiating and structuring commercial agreements. Strong analytical skills with experience in MIS, dashboards, and data-driven decision-making. Working knowledge of incident escalation, UAT/testing processes, and basic understanding of payment rails/FX. Experience coordinating with Product and Tech teams (Agile/Scrum exposure is an advantage). Strong communication and stakeholder management skills across regulatory, vendor, partner, and internal teams. Comfortable working in a fast-paced, 24/7 operational environment with on-call availability for critical incident<br>s.<br>Key Responsibilities Business & Commercial Performance Own, the achievement of budgeted transaction volume, revenue, and customer growth targets for the market Ensure exchange rates and fees remain competitive relative to the market, recommending pricing adjustments as needed. Liaise with Treasury and other service/liquidity providers to secure and maintain the best possible rates on the app. Monitor competitor products, pricing, and campaigns; propose and implement strategic and tactical changes to maintain market share. Plan and execute roadshows and on-ground activities, in coordination with Marketing, to drive brand visibility and customer acquisition. Partnerships & Commercial Development Identify, evaluate, and onboard new partners and products to expand the market's product offering and drive incremental growth. Lead commercial negotiations with prospective and existing partners, vendors, and service providers, securing favorable commercial terms. Draft, negotiate, and finalize partnership agreements and commercial contracts, working with Legal/Compliance as required. Obtain all necessary internal and external approvals for new partnerships, products, and commercial agreements prior to execution and launch. Operations & Customer Experience Monitor and optimize the onboarding-to-transaction funnel, ensuring it is adequately managed at every stage. Conduct testing (UAT) on the app for new product launches and feature releases, providing structured feedback to Product and Tech teams. Escalate app issues affecting the market to the Product team and track them through to resolution. Manage and respond to customer queries across channels in a timely and professional manner. Resolve customer complaints and escalations, working with internal teams as required. Ensure all incentives, prizes, or benefits promised during marketing campaigns are delivered to customers at campaign close. Cross-Functional Coordination & Reporting Liaise with Product, Marketing, and Tech teams to define and prioritize country-specific requirements. Maintain accurate MIS/dashboards and generate regular reports with meaningful, actionable insights for leadership. Plan and run marketing campaigns on the app, jointly accountable with Marketing for delivery against agreed timelines, budgets, and growth outcomes. Obtain all necessary approvals from the relevant municipality/regulatory authority prior to launching marketing campaigns on the a<br>pp.

Role: Enterprise Account Manager - Frontier AI (Remote) Location: Remote (Work from Anywhere) Job Type: Full-Time Payout: $220K - $400K/yr<br>Role Overview:We are hiring for one of our clients, seeking an Enterprise Client Partner (Frontier AI) to work on a full-time basis. This role focuses on driving adoption of cutting-edge AI solutions within enterprise clients, ensuring seamless integration and measurable business outcomes. You will serve as the primary liaison between clients and internal teams to align technical capabilities with strategic business needs.<br>Key Responsibilities:• Develop and execute strategic account plans for Fortune 500 clients to drive adoption of frontier AI technologies.• Collaborate with client stakeholders to identify pain points and propose tailored AI solutions that accelerate digital transformation.• Lead cross-functional teams to ensure successful implementation and scaling of AI initiatives across enterprise accounts.• Track and report on KPIs, ROI, and business impact of deployed AI solutions to senior leadership and clients.• Advise clients on best practices for integrating frontier AI into existing workflows and infrastructure.<br>Required Skills & Qualifications:• Experience selling and implementing enterprise-grade AI solutions, preferably in financial services or technology sectors.• Proven track record in enterprise account management with responsibility for revenue growth and client retention.• Strong understanding of AI/ML technologies, including large language models, generative AI, and automation tools.• Ability to translate complex technical concepts into actionable business strategies for C-level executives.• Proficiency in CRM tools, data analytics platforms, and business intelligence software.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the scaling of next-generation AI applications. Candidates will have direct exposure to high-stakes enterprise decision-makers and influence over product roadmaps.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Quality Assurance Manager Job Description<br><br>Quality assurance managers help companies establish quality regulations for products and employees. They must analyze data in order to develop plans to recruit, motivate, and encourage employees while striving to improve processes and product quality.<br><br> What does a Quality Assurance Manager do?<br><br>Quality assurance managers strive to bring out the best in their companies. They work tirelessly to ensure that their employees, products, services, and processes meet the needs of their clients.<br><br>These managers must be analytical and creative, always coming up with new ways to satisfy needs and encourage workers. They help design enforce quality controls in order to maintain company standards. They also help communicate expectations to employees and provide coaching and corrective action when needed. Quality assurance managers must be excellent communicators with a strong desire to help others.<br><br>Quality Assurance Manager Responsibilities<br><br>Design, implement, and improve company quality standards.<br><br>Analyze data in order to find areas for growth.<br><br>Assist in the recruiting process.<br><br>Training, motivating, coaching, and correcting employees to ensure that standards are met.<br><br>Create reports to track progress.<br><br>Formulate strategies to increase productivity.<br><br>Review processes in order to ensure that they align with current trends.<br><br>Quality Assurance Manager Requirements<br><br>Bachelors degree or associates with experience in the field.<br><br>Technical proficiency must be able to use computers and generate reports.<br><br>Ability to analyze data and create and review processes.<br><br>Excellent communication skills.<br><br>A desire to help others achieve their best.<br><br>Willingness to assist other departments to develop solutions and metrics.<br><br>Eye for details.<br><br>This job is provided by Shine.com

About Us<br><br>We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.<br><br>As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.<br><br>About Energy Systems<br><br>We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry.<br><br>About The Role<br><br>The role of a Business Development Manager is centered around strategic planning, relationship building, and driving business growth.<br><br>Business Development Manager will report into Plant Growth Manager.<br><br>Primary Tasks Of This Role<br><br>Conduct comprehensive market research, identify and assess potential market opportunities, formulate and execute effective market entry strategies specially for the new market Support Growth manager to establish and execute the growth strategy Identify high-quality sales leads, convert mature business opportunities, and transfer them to the sales team for follow-up Track industry trends and competitor activities Adjust strategies based on market dynamics and organizational objectives Provide input to product teams based on customer feedback and market demands Create go-to-market strategies, including pricing, positioning, and promotional plans Work with marketing, sales, and product development teams to implement growth strategies and plan Collaborate with other Business Areas to leverage their network and experience to explore new market Enable Growth manager for quick response and decision making for business activities<br><br>What we offer<br><br>Flexible work arrangements for better work-life balance Generous Paid Leaves (Annual, Sick, Compassionate, Local Public, Marriage, Maternity, Paternity, Medical leave, Household Moving, Hajj Leave, Exam leave, Unpaid leave) Pension and Insurance Policies (Medical Insurance, Group Life Insurance, Pension Policy) Additional Benefits (Long Service Awards, Mobile Phone Reimbursement, Car Allowances, Relocation Allowances, Housing Allowances, UAE National Allowance, Health / Fitness Club Subsidy, Professional Membership Fees, School Fee Contribution)<br><br>Professional Growth: Working with industry-leading software of Plant product line, which are used for quantitative risk and consequence analysis, can significantly enhance your expertise in risk management and safety analysis<br><br>Global Exposure: This role often involves interacting with clients and stakeholders from various industries and regions, providing a broad perspective and understanding of global market trends and needs<br><br>Networking Opportunities: You'll have the chance to build a strong professional network with experts in the fields of oil and gas, petrochemicals, pharmaceuticals, and new energy industries<br><br>Impactful Work: By promoting software that helps in risk assessment and safety planning, you contribute to safer industrial operations and environmental protection<br><br>Skill Development: The role can help you develop a wide range of skills, including sales, marketing, technical knowledge, and customer relationship management<br><br>Career Advancement: Success in a global Business Development role can open doors to higher-level positions within the company or industry<br><br>*Benefits may vary based on position, tenure/contract/grade level*<br><br>DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.<br><br>About You<br><br>Key Behaviours:<br><br>Deep market knowledge and insight Strong technical background for risk and safety assessment Ability to balance Strategic Thinking with tactical execution Outstanding communication and interpersonal skills Relationship Building Expertise Strong Sales and growth mindset Persuasive, Persistent, and proactive approach to drive success<br><br>Position Qualifications<br><br>Technical background with process safety, risk and reliability 10 to 20 years of working experience in oil and gas industry. Experience with, or using AI in business development activities Experience with target setting and performance management from Business Development efforts Ability to work closely with marketing teams to develop strong go-to-market strategies Familiarity with pre-sales processes, including demo support Demonstrated ability to thrive in a fast-paced, growth-driven environment Strong organizational skills, with the ability to manage multiple priorities Technical and industry regulatory knowledge Strong written and verbal English communication skills Availability for some travelling.<br><br>Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.

Job Posting: Education & Training Manager<br>Italiacamp is an Impact Organization promoting economic and social progress through partnerships with public and private entities. With a focus on business development, promotion of Made in Italy excellence, education and professional training, and sustainability consulting, Italiacamp is based in Rome and Milan, operating globally through Italiacamp EMEA FZCO in Dubai, which oversees the Dubai Hub for Made in Italy.<br>In this dynamic context of innovation and growth, Italiacamp is seeking a highly skilled Education & Training Manager to join our team in the Dubai Hub for Made in Italy. This role will report directly to the General Manager of Italiacamp EMEA FZCO and will support the strategic development and operational efficiency of our Education & Training projects based in the UAE.<br>Description and Activities<br>The Education & Training Manager will be responsible for defining, developing and scaling the Education & Training business line, turning the Hub into a recognized platform for professional learning, executive education, academic exchange and business-oriented knowledge transfer.<br>The core responsibilities include:<br>▪ Education Strategy & Business Architecture: Define the overall strategy and design the service portfolio and value proposition, identifying market needs, target clients and priority areas of development.<br>▪ Business Development: Identify business opportunities, contribute client acquisition and monitor the financial performance of the business line against agreed targets.<br>▪ Partnerships: Build and manage strategic relationships with Italian academic institutions, training providers, certification bodies and local stakeholders, positioning the Hub as a bridge between Italian expertise and the regional market.<br>▪ Learning Centre Management: Oversee the Hub’s Learning Centre, ensuring the design and delivery of high-quality training programs aligned with business objectives and market demand, with a focus on leadership, interpersonal skills and other strategic priority areas.<br>▪ Business Matching & Networking: Develop educational, institutional and commercial initiatives that turn training activities into opportunities for networking, business matching and market access, promoting high-value connections between Italian organizations and strategic local stakeholders.<br>Requirements<br>The ideal candidate:<br>▪ Has more than 6 years of experience in building, developing or scaling education, training or knowledge-based services.<br>▪ Strong business mindset and ability to translate ideas into marketable offers.<br>▪ Ability to manage partnerships with academic, institutional and corporate stakeholders.<br>▪ Excellent communication, organizational and project management skills.<br>▪ Shows fluency in English (C1 level) and Italian, both written and spoken. Knowledge of Arabic is a plus.<br>Location: Dubai, UAE<br><br>Contract: Employee contract<br><br>Start Date: from September 2026<br>Italiacamp is an equal employment opportunity employer. Qualified applicants are considered without regard to age, ethnicities and beliefs and any other characteristics protected by law, as stated by the Federal Decree Law No. 33 of 2021 on the Regulation of Employment Relationships.

POSITION OBJECTIVE - The position is responsible for increasing business revenues<br><br> The position is responsible for developing, implementing and maintaining Standard Operating Procedures required as per Retail standards across stores to drive the business and gain customer satisfaction Oversee the recruiting, hiring and training needs of the store, and efficient decision making to enhance the overall performance of the store Represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience Provide leadership and support to all the employees<br><br>Key Responsibility Sales And Profitability<br><br> Achieve quantitative measures of performance in the following areas: Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage Set store sales target to maximize the sales and profitability Guide Area Managers and Stores Managers to maximize productivity in stores through effective utilization of the available resources Effective management of the operational costs, reduction in operational costs by automation Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the stores. Also monitor the measures to ensure compliance by all the employees Oversea the implementation and execution of the Visual Merchandising guidelines are followed at all the stores at all times Recruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements Evaluate the performance of the employees annually and promote open lines of communication through coaching and motivation Interpret and make decision on operations and visual standards based on store and client’s needs Employee development: Identify store training and development needs in conjunction with the Brand General Manager and training department Formulate a succession plan, in conjunction with the Brand General Manager Set KPI’s and KRA’s for direct reportees and conduct performance appraisal and feedback Involve in the selection and recruitment of the operational staff, when required - Ensure technical and behavioral proficiency of staff through appropriate Learning and Development initiatives Communication Conduct regional sales and operations meetings on regular basis Provide frequent feedback to the Area Managers and Store Managers on their performances, in relation to company's performance Ensure brand participation in loyalty programme ‘Club Apparel’ Weekly meeting with GM and Sr. Management to discuss business plan V/s Achievements and improvement areas Stock Management Monitor store inventory in consultation with Brand General Manager and Brand Managers Promote a proactive relationship between GM, Area Manager, Brand Manager, Store Manager and the Buyers/Planners thereby maximizing sales Monitor slow-moving and out-dated stock, in consultation with Brand Managers Ensure stock security measures are effectively managed by Store Managers Store design and projects Management Involve in the design and layout process of the new store projects Design a "New Store Schedule' prior to commencement of design process Provide guidance to concept Architect during the design and implementation process Conduct regular Project update meetings with the Projects team - Provide guidance and support to territory during set-up and merchandising phase Miscellaneous Ensure enhanced brand visibility and provide inputs for marketing and brand awareness Handling legal responsibilities related to store management/store opening/planning

We are seeking a highly organized and proactive Project Operations Manager to oversee the operational coordination of active projects and ensure smooth alignment between project teams and the finance department. This role requires a strong sense of ownership, responsibility, and follow-through, with the ability to manage multiple priorities, maintain accurate reporting, and support financial and operational discipline across projects.<br><br>The ideal candidate has experience in project coordination, operations management, and finance-related processes, and is capable of driving execution while keeping stakeholders aligned.<br><br>Key Responsibilities<br><br>Oversee the day-to-day operational coordination of active projects Track project progress, timelines, deliverables, and operational requirements Coordinate closely with internal teams to ensure projects are running according to plan Act as the main point of coordination between project teams and the finance department Monitor project budgets, spending, invoicing, payment status, and cost-related updates Support budgeting, forecasting, financial tracking, and project reporting Ensure all project data, records, and documentation are accurate and up to date Identify operational or financial risks and escalate issues in a timely manner Follow up with stakeholders to ensure accountability and completion of action items Improve workflows, reporting structures, and coordination processes across projects Prepare regular project and financial status reports for management Maintain strong control over project organization, priorities, and cross-functional communication<br><br>Requirements<br><br>Requirements<br><br>Bachelor's degree in Business Administration, Finance, Operations Management, Project Management, or a related field Proven experience in project coordination, operations, or project management Strong understanding of finance processes, budgeting, cost tracking, and reporting Excellent organizational and multitasking skills Strong sense of ownership, accountability, and attention to detail Ability to coordinate across departments and manage multiple active projects at once Strong communication and follow-up skills Ability to work under pressure and meet deadlines Proficiency in Microsoft Excel and project tracking/reporting tools Problem-solving mindset with the ability to anticipate issues and act proactively Successfully delivering IT projects within the UAE market Working directly with the public sector<br><br>Preferred Qualifications<br><br>Experience working closely with finance teams on project-related budgets and reporting Knowledge of project management tools and ERP systems Experience in operational process improvement PMP or other project management certification is a plus<br><br>Key Skills<br><br>Project coordination Operations management Budget tracking Financial reporting Cross-functional coordination Organization and planning Ownership and accountability Communication and stakeholder management Problem solving Attention to detail<br><br>Benefits<br><br>Paid Time Off Work From Home Training & Development Performance Bonus

Job Requisition ID: 177859<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Overview of the Role<br><br>FAMCO is seeking an experienced After Sales Manager – New Product Development to drive aftermarket growth, new business development, and customer expansion across the Oil & Gas, Industrial Equipment, and Marine sectors. This role is responsible for developing and executing growth strategies for aftermarket parts, service contracts, maintenance solutions, and technical support services while identifying new revenue streams and enhancing customer retention.<br><br>The successful candidate will combine strong technical expertise with commercial leadership to drive sales growth, develop new products and services, expand market share, and build long-term relationships with customers operating within Oil & Gas Equipment, Marine Equipment, Air Compressors, and Industrial Applications.<br><br>What You Will Do<br><br>Sales Management and New Business Development<br><br>Lead the growth of aftermarket sales for parts, maintenance contracts, technical services, and customer support solutions. Drive new business development initiatives across the Oil & Gas, Marine, Industrial Equipment, and Energy sectors. Identify and develop opportunities for new product development and service offerings that support business growth. Create and execute sales strategies that achieve annual revenue, profitability, and market share objectives. Develop annual maintenance and service contract programs for customers across the United Arab Emirates.<br><br>Customer and Market Development<br><br>Build strong relationships with customers, contractors, engineering companies, and operators within the Oil & Gas and Marine industries. Manage key customer accounts while identifying opportunities to increase wallet share and customer retention. Prospect and convert customers currently utilizing competitor products and aftermarket services. Support customers through technical consultation, service planning, and lifecycle management solutions.<br><br>Product and Market Intelligence<br><br>Gather market intelligence related to Oil & Gas Equipment, Marine Equipment, Air Compressors, and Industrial Products. Monitor competitor activities, pricing strategies, customer trends, and emerging market opportunities. Work closely with inventory, product management, and operations teams to improve product availability and service performance. Contribute to the development of new products, customer support programs, and aftermarket growth initiatives.<br><br>Commercial and Operational Excellence<br><br>Prepare accurate sales forecasts and business plans for parts and labor revenue. Monitor performance against sales targets and profitability objectives. Support credit management and receivables collection activities. Maintain a strong customer relationship management database and customer mapping strategy.<br><br>Required Skills To Be Successful<br><br>Strong experience in Oil & Gas Sales and Industrial Equipment Sales. Proven success in New Business Development and New Product Development. Experience managing aftermarket sales, service contracts, and customer support programs. Strong technical understanding of air compressors, rotating equipment, industrial machinery, or related products. Excellent customer relationship management and account development skills. Strong negotiation, presentation, and commercial management capabilities. Ability to identify market opportunities and convert them into profitable business. Strong analytical, forecasting, and strategic planning skills.<br><br>About The Team<br><br>You will join a dynamic team responsible for supporting customers across Oil & Gas, Marine, Industrial Equipment, and Energy sectors. The team focuses on delivering innovative aftermarket solutions, maximizing customer equipment performance, and driving sustainable business growth through technical expertise and exceptional customer service.<br><br>What Equips You for the Role<br><br>Diploma or Degree in Mechanical Engineering. Minimum of 5 years of experience in aftermarket sales, Oil & Gas Sales, Industrial Equipment Sales, or Marine Sales. Proven experience in New Business Development and customer acquisition. Strong knowledge of aftermarket parts, service operations, maintenance contracts, and technical support. Experience working with Air Compressors, Industrial Equipment, Oil & Gas Equipment, Marine Equipment, or related products. Knowledge of electrical systems, control and instrumentation systems, diesel engines, and electrical motors. Demonstrated ability to manage key accounts and deliver commercial growth.<br><br>About Al-Futtaim Automotive<br><br>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.<br><br>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.<br><br>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.<br><br>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.<br><br>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Position Objective<br><br>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.<br><br>Key Responsibility<br><br>Sales and Customer Focus:<br><br> Consider the needs of the customers at all times Implements a high standard of customer focus within the store Leads by example in all aspects of customer service Actively seeks ways to achieve or exceed shop sales targets Ensures all members of team have an understanding of KPIs and targets to be achieved Ensures any promotional offers, regarding stock, are implemented within the store Implement strategies effectively to drive sales in the store<br><br>Store Administration<br><br> Regularly audits own store administration and resolve any issues Implements, within own store, any changes in administration procedure positively and effectively Collaborate with the Store Manager to set and achieve sales targets. Monitor sales performance and analyze key performance indicators (KPIs). Implement sales strategies to maximize revenue and meet business goals. Oversee inventory control and merchandising to optimize product availability. Ensure accurate stock levels through regular stock checks and replenishment. Ensure that the store layout and presentation align with brand standards.<br><br>Presentation And Management<br><br> To ensure store has the correct stock package and required stock levels to maximize sales potential Ensures high standard of visual merchandising and maintenance amongst all staff Effectively communicates any changes in stock or store layout to all members of the team Ensure that each member follow the retail standard Maintaining the back store operation and replenishment of the merchandise<br><br>Staffing & Team Performance Management<br><br> Monitors/ Manages schedules for salesperson work hours, vacations and days off Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary Encourage full participation of salesperson in creating store goals and developing plans Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company Maintain the leave of the staff<br><br>Security<br><br> Ensures security procedures are adhered to throughout the store. Maintains a high standard of security awareness, regarding stock and money, within store.<br><br>Other Job Deliverables<br><br> Carry out corrective action / progressive discipline as necessary Demonstrate dependability, reliability and punctuality. Maintain strict confidence of all employee and employment-related information. Demonstrate the highest level of integrity and ethics in all the decision-making process.<br><br>Desired Experience<br><br>The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.

About Revolut<br><br>People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.<br><br>As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.<br><br>About The Role<br><br>Growth at Revolut is where strategy, data, and creativity come together. The team drives expansion by launching in new markets, accelerating acquisition, and boosting engagement and retention. They turn insights into action, working across teams and channels to scale what works and experiment with what’s next.<br><br>We’re looking for a Partnerships Manager to work on global collaborations across sports, entertainment, and events. You'll be maximising the impact of our major sponsorship portfolio by using your sharp commercial acumen, creativity, and execution expertise to deliver integrated, 360-degree campaigns worldwide.<br><br>Up to shape what's next in finance? Let’s get in touch.<br><br>What You'll Be Doing<br><br>Managing 360-degree activation with partners, ensuring flawless execution across channels and achievement of revenue targets Defining and enforcing rigorous partnership activation standards by creating clear operational frameworks for global consistency Building scalable processes and execution playbooks across various partnerships Cultivating genuine, long-term relationships with portfolio partners, ensuring mutual objectives are met Analysing partnership performance, adjusting strategy and campaigns in real-time to maximise ROISetting a high bar for content quality and execution across marketing assets and events, evaluating performance across brand and growth metrics Consulting local Marketing, Brand, and Product teams on relevant activations, collaborating cross-functionally across projects<br><br>What You'll Need<br><br>Expertise in leading multi-channel activations for major global partnerships or sponsorships A demonstrated ability to lead negotiations and influence stakeholders Experience managing large, multi-market activation budgets and delivering multiple complex projects under tight timelines Impeccable relationship and communication skills to collaborate with external partners and diverse internal stakeholders Excellent business acumen and interpersonal skills Robust analytical skills Excellent problem-solving skills, using data to build and constantly refine activation strategies<br><br>Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.<br><br>Important notice for candidates:<br><br>Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.<br><br> Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.<br><br>We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.<br><br>By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice

Role Overview We are looking for a highly skilled Digital Web & Social Media Manager to manage and grow our digital presence across multiple websites and social media platforms. You will be responsible for launching, maintaining, and optimizing our websites, creating engaging social media content, and driving consistent traffic, visibility, and brand growth. This role is ideal for someone who is both technical and creative, able to manage websites while also producing high‑quality social media content from raw videos provided by the founder.---Key Responsibilities Website Development & Management Build, launch, and manage multiple websites (Word Press/Webflow). Create and update pages, listings, blogs, and landing pages. Ensure fast loading speed, mobile responsiveness, and clean UI/UX. Manage hosting, SSL, backups, and basic troubleshooting. Implement on‑page SEO best practices (titles, meta descriptions, schema). Set up and manage Google Search Console & Google Analytics. Maintain consistency across all domains (branding, layout, content). Upload business listings, franchise listings, and seller/buyer pages. Local SEO & Google Business Profile Set up and optimize Google Business Profiles for all brands. Add services, categories, photos, posts, and updates. Manage and respond to reviews. Improve map rankings and local visibility. Social Media Management Take raw videos from the founder and turn them into polished reels. Edit videos using Cap Cut/Premiere Pro (subtitles, transitions, branding). Create daily content: reels, stories, carousels, educational posts. Write captions, hashtags, and CTAs aligned with brand tone. Schedule posts across Instagram, Linked In, and other platforms. Manage comments, DMs, and community engagement. Track growth, reach, and engagement metrics. Brand & Content Strategy Maintain consistent brand identity across all digital channels. Create weekly and monthly content calendars. Research trends in UAE business, franchise, and entrepreneurship space. Suggest new content ideas to increase reach and engagement.---Required Skills & Experience Strong experience with Word Press/Webflow website management. Solid understanding of SEO and Google indexing. Proficiency in video editing (Cap Cut, Premiere Pro, Final Cut). Experience managing Instagram, Linked In, and social media growth. Ability to write clear, professional captions and content. Basic graphic design skills (Canva, Figma). Knowledge of Google Business Profile optimization. Strong attention to detail and ability to manage multiple projects. Experience in UAE market is a strong advantage.---Personality & Work Style Fast execution and proactive mindset. Creative eye for content and design. Comfortable working independently with minimal supervision. Strong communication and organizational skills. Ability to work in a fast‑paced, entrepreneurial environment.---Salary Range Depending on experience and skill level---What We Provide Opportunity to work directly with the founder. Growth opportunities in a rapidly expanding business‑sales ecosystem. A creative and dynamic work environment. Long‑term career progression as the company scales.

Responsibilities<br><br> Manage and optimize delivery operations, including route planning, scheduling, and resource allocation Ensure timely and efficient delivery of products to customers, meeting service level agreements (SLAs) and key performance indicators (KPIs) Lead a team of delivery personnel, providing guidance, coaching, and development opportunities Analyze and improve delivery processes, identifying opportunities for cost savings and efficiency gains Collaborate with cross-functional teams, including customer service, sales, and logistics, to ensure seamless delivery experiences Monitor and report on delivery performance metrics, including on-time delivery, order fulfillment, and customer satisfaction Develop and implement contingency plans to mitigate delivery disruptions and ensure business continuity<br><br>Requirements<br><br> Bachelor's degree in Logistics, Supply Chain Management, or related field Minimum 5 years of experience in logistics or delivery management, preferably in a regional or senior role Proven track record of improving delivery operations and customer satisfaction Strong leadership, communication, and problem-solving skills Ability to work in a fast-paced environment and adapt to changing priorities Experience with transportation management systems (TMS) and logistics operations management systems (LMS)

Job Responsibilities<br><br>The Manager, Client Services is responsible for assisting the Elite Banking business segments with daily<br><br>operational matters as well as providing high level of customer service to new and existing clients.<br><br>The Manager, Client Services will be embedded with the Sales Team, however they are independent from the<br><br>Sales functioned and managed by the Head of Elite Client Support to ensure standardization of services<br><br>rendered to the front line across all Manager, Client Services. The role is also to convey to the Quality<br><br>Assurance Team process gaps, opportunities to reduce turnaround time to increase efficiency, reduce errors<br><br>and enhance controls.<br><br>This is a fast paced, office based working environment with persistent pressure to meet deadlines and to<br><br>handle multiple assignments at any given time.<br><br>The Manager, Client Services Must<br><br> Be a highly motivated individual with good interpersonal and communication skills (multi-lingual<br><br>being an advantage)<br><br> Demonstrate high levels of professional discretion and work ethics as well as having the ability to<br><br>handle difficult situations/clients in a calm positive manner.<br><br> Demonstrates a willingness for personal development through ongoing internal and external training<br><br>programs<br><br> Adheres to the Banks timings and work structure<br><br>To support Elite Head and Team Leaders for coordination and administration activities to enable the dayto-<br><br>day running of Elite unit.<br><br>Generic And Job Specific Accountabilities<br><br> Provide high quality & unbiased service to all clients assigned to the RM either by phone, emails or in<br><br>person in relation to any query or request they have.<br><br> Client point of contact in the absence of the RM. Provide assistance to the RM’s in opening and closing accounts. Performs necessary compliance and<br><br>KYC checks etc. & ensuring error free submissions. Following up with clients for remediation<br><br>(documents only) of existing accounts, which has to be achieved within the required timeframe, with<br><br>the ability to escalate concerns, errors in documentation to the functional manager.<br><br> Process all clients Transfers/Remittances/FD/FX deals etc. within agreed TAT as per SLA agreements.<br><br>Obtaining special rates and tracking from end-to-end for successful completion. Monthly MIS report<br><br>will be generated and escalated to Line manager and Quality Assurance to identify delays in order to<br><br>enhance the process. SSO should ensure RFT ( Right First Time ) for all submissions.<br><br> Coordinate with Investment desk, TED, AMO, Custody, Securities for all Investment trades for end-toend<br><br>follow up. Monthly MIS on turnaround time with the respective business units to be escalated to<br><br>the Line Manager and the Quality Assurance team<br><br> Perform signature verification checks and make call backs as per requirement (if permitted by TL) Liaise with internal stakeholders for any follow-ups Liaise with international branches as and when required (if applicable) Provide clients with updated bank and portfolio statements. MIS on the volume of requests to be<br><br>provided to the Line Manager and Quality Assurance.<br><br> Prompt follow-up and delivery of security items e.g. Debit/Credit cards, cheque books, returned<br><br>cheques. Ensure proper registration and storage of the same. Relevant registers are required to be<br><br>updated and exceptions to the process is to be escalated to the Line Manager.<br><br> Logging and continuous follow-up of all customer complaints in the CMS system within the TAT to<br><br>ensure customer satisfaction. Monthly MIS will be shared with management to monitor and identify<br><br>any customer complaint trends which can be recommended for corrective action.<br><br> Update and monitor all trackers daily/weekly/monthly and ensure correct registration of any<br><br>documents received from clients to maintain audit flow<br><br> Attend internal/external training as required for business needs as well as personal development Monitor and escalate the ICCS system for the relevant department as requested Assist in mentoring and training other staff whenever possible Provide cover during leave periods for colleagues Strict adherence to Banks policies and procedures, compliance, and regulatory requirements Zero unsatisfactory comments from audit. Complete and timely co-operation with any requests from<br><br>audit or compliance<br><br> Willing to move from segment to segment as per management request. Any other additional tasks as assigned by management.

- To provide Portfolio of HNW clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and the bank and retain their royalty and respect.<br><br>- Enhance Mashreq Gold Balance sheet sales/ revenues and promote cross selling of bank products to all existing clients.<br><br>- Source new business from HNW Mashreq Gold individuals through referrals, marketing activities and personal contacts.<br><br>- Ensure clients are aware of all financial services offered by the bank<br><br>- Reach financial goals set for the role by the business as per annual and monthly financial targets, including x-sell and up-sell of products to customers, to existing and new to bank customers.<br><br>Key Result Areas<br>- Optimize the potential value of the client base through the delivery of MG Products and Services<br>- Communicate with HNW client and identify their financial needs<br>- Achieve Revenue Goals, sales and portfolio growth targets across a range of products and services<br>- Maximize profitability from the Gold base whilst countering competition from other providers offering alternative investments / WM opportunities<br>- Acquire New to Bank HNW clients.<br>- Maintain a superior customer service experience for clients including pre empting issues and proactive servicing.<br>Knowledge, Skills, Experience<br>- University Graduate<br>- Strong selling & financial markets knowledge<br>- Strong interpersonal skills and cultural sensitivity<br>- Relationship Management Networking skills<br>- Extrovert/Amiable personality<br>- Minimum of 5-6 years experience in a similar job with another bank / financial services in the UAE<br>- Excellent communication and negotiation skills<br>CISI certified

Position Objective<br><br>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.<br><br>Key Responsibility<br><br>Sales and Customer Focus:<br><br> Consider the needs of the customers at all times Implements a high standard of customer focus within the store Leads by example in all aspects of customer service Actively seeks ways to achieve or exceed shop sales targets Ensures all members of team have an understanding of KPIs and targets to be achieved Ensures any promotional offers, regarding stock, are implemented within the store Implement strategies effectively to drive sales in the store<br><br>Store Administration<br><br> Regularly audits own store administration and resolve any issues Implements, within own store, any changes in administration procedure positively and effectively Collaborate with the Store Manager to set and achieve sales targets. Monitor sales performance and analyze key performance indicators (KPIs). Implement sales strategies to maximize revenue and meet business goals. Oversee inventory control and merchandising to optimize product availability. Ensure accurate stock levels through regular stock checks and replenishment. Ensure that the store layout and presentation align with brand standards.<br><br>Presentation And Management<br><br> To ensure store has the correct stock package and required stock levels to maximize sales potential Ensures high standard of visual merchandising and maintenance amongst all staff Effectively communicates any changes in stock or store layout to all members of the team Ensure that each member follow the retail standard Maintaining the back store operation and replenishment of the merchandise<br><br>Staffing & Team Performance Management<br><br> Monitors/ Manages schedules for salesperson work hours, vacations and days off Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary Encourage full participation of salesperson in creating store goals and developing plans Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company Maintain the leave of the staff<br><br>Security<br><br> Ensures security procedures are adhered to throughout the store. Maintains a high standard of security awareness, regarding stock and money, within store.<br><br>Other Job Deliverables<br><br> Carry out corrective action / progressive discipline as necessary Demonstrate dependability, reliability and punctuality. Maintain strict confidence of all employee and employment-related information. Demonstrate the highest level of integrity and ethics in all the decision-making process.<br><br>Desired Experience<br><br>The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.

Position Objective<br><br>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.<br><br>Key Responsibility<br><br>Sales and Customer Focus:<br><br> Consider the needs of the customers at all times Implements a high standard of customer focus within the store Leads by example in all aspects of customer service Actively seeks ways to achieve or exceed shop sales targets Ensures all members of team have an understanding of KPIs and targets to be achieved Ensures any promotional offers, regarding stock, are implemented within the store Implement strategies effectively to drive sales in the store<br><br>Store Administration<br><br> Regularly audits own store administration and resolve any issues Implements, within own store, any changes in administration procedure positively and effectively Collaborate with the Store Manager to set and achieve sales targets. Monitor sales performance and analyze key performance indicators (KPIs). Implement sales strategies to maximize revenue and meet business goals. Oversee inventory control and merchandising to optimize product availability. Ensure accurate stock levels through regular stock checks and replenishment. Ensure that the store layout and presentation align with brand standards.<br><br>Presentation And Management<br><br> To ensure store has the correct stock package and required stock levels to maximize sales potential Ensures high standard of visual merchandising and maintenance amongst all staff Effectively communicates any changes in stock or store layout to all members of the team Ensure that each member follow the retail standard Maintaining the back store operation and replenishment of the merchandise<br><br>Staffing & Team Performance Management<br><br> Monitors/ Manages schedules for salesperson work hours, vacations and days off Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary Encourage full participation of salesperson in creating store goals and developing plans Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company Maintain the leave of the staff<br><br>Security<br><br> Ensures security procedures are adhered to throughout the store. Maintains a high standard of security awareness, regarding stock and money, within store.<br><br>Other Job Deliverables<br><br> Carry out corrective action / progressive discipline as necessary Demonstrate dependability, reliability and punctuality. Maintain strict confidence of all employee and employment-related information. Demonstrate the highest level of integrity and ethics in all the decision-making process.<br><br>Desired Experience<br><br>The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.

Responsibilities<br><br> Develop and execute regional marketing strategies to drive business growth and increase brand awareness Conduct market research, analyze market trends, and provide insights to inform marketing strategies Manage and execute marketing campaigns across various channels, including digital, social media, and events Collaborate with cross-functional teams, including sales, product, and creative, to ensure alignment and maximize impact Manage and develop a team of marketing professionals, providing guidance and coaching to ensure success Analyze and report on marketing metrics, including ROI, and provide recommendations for improvement Identify and capitalize on new business opportunities and partnerships<br><br>Requirements<br><br> Minimum 5 years of experience in marketing management, preferably in a regional or global role Proven track record of developing and executing successful marketing strategies Strong understanding of marketing principles, including segmentation, targeting, and positioning Excellent leadership, communication, and project management skills Ability to work in a fast-paced environment and adapt to changing priorities Strong analytical and problem-solving skills, with experience in marketing metrics and ROI analysis

Founded in 2016, the French leather goods brand Polène stands out for its exceptional artisanal craftsmanship, creating timeless pieces with organic designs directly inspired by nature.<br><br>In a context of strong growth and international expansion, in 2026 we are following the process of structuring our operations and surrounding ourselves with top talent to develop deep expertise at every level of our organization. Our distinctly artistic positioning supports the elevation of our handbag and jewelry collections, backed by 800 artisans in our workshops located in Ubrique, Spain.<br><br>The Polène story can be written with you: join us in store and contribute to this adventure at the heart of our new boutique, where a passionate team works to offer an exceptional customer experience.<br><br>AS PART OF OUR BOUTIQUE TEAM<br><br>Polène boutiques embody our brand’s universe, reflecting our positioning that attracts a high-end, international clientele. By applying for this position, you are embarking on a journey where a passion for luxury leather goods and an unwavering dedication to exceptional service will define your daily endeavors. Our new opening store in Dubaï will require experienced individuals capable of delivering remarkable experiences to our demanding customers.<br><br>As an Assistant Store Manager, you support the Store Manager in daily tasks and assist in managing the team and driving sales growth. You are also involved in the operational management of the store and contribute to its smooth operation and performance. Your responsibilities will include:<br><br>Business development<br><br>Assist the Store Manager in proactively managing sales revenue and implementing action plans or processes to boost sales and improve teamwork. Help represent the excellence of Polène and its products in our store. Provide and ensure an excellent customer experience. Participate in identifying market opportunities to attract new customers. Be proactive and exemplary in implementing a premium CRM.<br><br>Store Management<br><br>Communicate and collaborate with headquarters teams on the store's operational and strategic topics to build and maintain operational excellence. Assist in stock management in the store with the stock team and oversee proper communication of needs with the Procurement Officer. Contribute to optimizing customer service processes in-store, including repairs, warranties, returns, and exchanges, to maximize efficiency and customer satisfaction.<br><br>Team Management<br><br>Foster a collaborative, positive, and harmonious working environment that conveys the DNA of Maison Polène. Identify training needs for your teams and work in collaboration with the Retail Excellence and Training Manager. Optimize staff management and scheduling to cover all essential tasks related to business activity. Participate in recruiting, onboarding, and training new employees. Contribute to motivating the teams through inspiring, challenging, and engaging daily briefings.<br><br>KEYS TO SUCCESS<br><br>You have significant experience of at least 3 years in a luxury brand and a minimum of one year in a managerial position within a luxury store. You possess excellent leadership and team management skills and are a natural leader, able to motivate, unite, and inspire your team members. You have strong skills in business development, performance management, and organization. You are fluent in English (knowledge of another language is a plus). You are proficient in Microsoft Office.<br><br>Polène is committed to ensuring inclusive recruitment processes and to selecting and promoting each candidate in an ethical and fair manner.