SQL Jobs in UAE
1432 Jobs Found
<h2 class="h5">Job description</h2>
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<span>INTRODUCTION elseco is a high technology specialty insurance underwriting platform.<br> More than 55 insurance and reinsurance companies including Lloyd’s syndicates are currently trading on the platform.<br> elseco group has regulated offices in London and Dubai.<br> elseco via its Atom™ technology platform is providing “the most advanced underwriting services” to its partners.<br> www.else.co The company started 20 years ago with Space insurance and has since diversified into Aviation, Energy and Accident & Health insurance as well, employing some 110 professionals.<br> JOB PURPOSE / MANDATE: The Internal Operations Lead is a role that works across the MGA’s Lines of Business with a mandate to build-out, optimize, enforce, audit, and report on, elseco’s procedures across Lines of Business (Space, Aviation, Energy, A&H, and others integrated in the future) and, where applicable, across departments (Claims, Finance, Legal, and Compliance).<br> In addition to this core mandate, specific ad hoc tasks may be required as and when operational matters arise that demand the expertise of the Internal Operations Lead.<br> The role requires a high degree of agility in an environment that is dynamic in nature.<br> The Internal Operations Lead reports into the elseco Head of Operations who is in turn responsible to the Group Chief Executive Officer and Deputy Group Chief Executive Officer.<br> SPECIFIC DUTIES AND RESPONSIBILITIES: As an Internal Operations Lead, the role is expected to perform the following functions: • Oversight of the full breadth of the elseco Group Underwriting and Claims Manuals and, where applicable, any Standard Operating Procedures (SOPs).<br> • Undertaking, as part of the above, the periodic review and enhancement of said Underwriting and Claims Manuals across all Lines of Business, in liaison with Heads of Line and relevant stakeholders.<br> • Defining, rolling out, enforcing, and embedding of operational processes into formal procedures, as required.<br> • Supporting the continuous development of the elseco Group CRM, including but not limited to: Consistency of usage across Lines of Business, leveraging CRM outputs to support operational efficiency and strategic decision-making, and developing in collaboration with ATOM the technological tools to build best-in-class CRM.<br> • Supporting the elseco Group business development initiatives, with a particular focus on capacity raising, including coordination with brokers, markets, and internal stakeholders.<br> • Delivery of staff training in areas for which Operations is the designated custodian.<br> • Acting as Lead Coordinator for internal audit activity, including Internal Excellence Reviews, preparation for member coverholder audits, and supporting the Group’s objective of maintaining 24-hour audit readiness.<br> • Acting as Lead Coordinator for Management Information (MI) reporting, in close collaboration with the elseLab team.<br> • Oversight of key ATOM platform modules (Risk Coding, Pool Management, Capacity Management, and Stamp Management), ensuring compliance with configuration rules, and timely remediation where required.<br> • Oversight of Member Report issuances across all elseco Group Lines of Business: o ensuring adherence to reporting cut-offs and internal and contractual deadlines, o proactive issue resolution, o continuous improvement of verification controls, and o ongoing optimisation of reporting timelines.<br> • Definition of ATOM requirements to support automation of operational processes, where applicable.<br> • Involvement in necessary system migrations (e.<br>g., onto ATOM 3.<br>0) including but not limited to: UAT coordination, data integrity and configuration controls.<br> • Acting as Lead Coordinator for the integration of new platforms (e.<br>g. WhiteSpace), being liaison party between the concerned Line(s) of Business and our technology partner, ATOM.<br> • Providing operational expertise, frameworks, and knowledge to support the onboarding and integration of new Lines of Business onto the elseco platform, ensuring alignment with existing procedures, systems (ATOM), and governance standards.<br> • Oversight, where necessary, of premium reconciliations, aged debt and credit control processes, QS and profit commission reconciliations, and validation of underwriting entries, all as and when required.<br> • Ad-hoc initiatives, including marketing support, operational member onboarding, process handovers and knowledge transfer, and efficiency and automation initiatives.<br> • Other duties as required and assigned in support of the overall Operations function.<br> • Minimum of 7—8 years of relevant experience in Insurance Operations.<br> • Qualification: Degree or diploma in a financial, maths or accounting related subject or professional qualification in insurance, e.<br>g., CII qualifications.<br> • Must have strong ethics and must be comfortable demonstrating clear independence towards compliance requirements.<br> • Attention to detail, good judgement, and a hands-on approach are required.<br> • Experience with CRM management and optimisation within an MGA environment is a plus.<br> • Exposure to business development activities, particularly capacity raising within an MG, is a plus.<br> • Knowledge of onboarding new Lines of Business or delegated authority programs within an MGA platform is a plus.<br> • Computer literacy: Microsoft Office, particularly Microsoft Excel.<br> • Highly numerate with knowledge of reinsurance technical accounting being a plus.<br> • Access, SQL, and VBA knowledge are a plus.<br> • General attitude: Problem solver, self-driven and motivated to get a job done well.<br> The role requires to be confident and to have the ability to operate in a dynamic and multicultural environment and to work laterally across the elseco Group in an intradepartmental way.<br> • Communication: An excellent command of the English language is desirable with an ability to communicate to all levels well.<br> • Team player and willingness to get on and succeed.<br></span> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.<br>
</p><br><p>We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.<br>
</p><br><p>Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.</p><br><br>Job Description<br><p>As the leading delivery company in the region, we have a great responsibility and opportunity to impact the lives of millions of customers, restaurant partners, and riders. To realize our potential, we need to advance our platform to become much more intelligent in how it understands and serves our users.</p><br><p>As a <strong>Sr. Data Scientist (AI & ML) on the global AI hub</strong>, your mission will be to design, build, and ship the machine learning and generative AI systems that power decisions across product and business. You will own a particular domain end to end, working closely with product and business managers as part of a talented team of data scientists and machine learning engineers. You will own the full ML lifecycle, from problem framing, data modeling, and feature engineering through model training, deployment, serving, and monitoring in production. Many of our initiatives will focus on leveraging Generative AI and LLMs for tasks such as data enrichment, smart content understanding, and automated decision-making to enhance user experiences and business operations at scale.</p><br><p><strong>Responsibilities</strong></p><br><ul><li><p>Framing ambiguous business problems as well-defined machine learning and data science problems, with clear, objective success criteria.</p><br></li><li><p>Providing high-quality, impactful insights and data-driven recommendations through rigorous analysis and automated reporting to drive strategic organizational choices.</p><br></li><li><p>Designing, building, and shipping end-to-end machine learning and generative AI systems in production — spanning data pipelines, feature engineering, model training, serving, and monitoring.</p><br></li><li><p>Taking on engineering-heavy work end to end: architecting robust ML-based systems, writing clean and scalable production code, and training, deploying, and maintaining reliable ML models that solve real business problems at scale.</p><br></li><li><p>Training, evaluating, and iterating on models — selecting the simplest, most appropriate algorithms and architectures to deliver measurable business value.</p><br></li><li><p>Leveraging LLMs and generative AI for data enrichment, smart content understanding, and automated decision-making within production systems.</p><br></li><li><p>Building and maintaining the data models, features, and pipelines that power model training and allow us to measure performance and its drivers for your area of focus.</p><br></li><li><p>Designing, planning, and analyzing experiments (A/B and multivariate tests) to rigorously measure model and product impact.</p><br></li><li><p>Developing deep familiarity with source data and its generating systems through documentation, collaboration with engineering teams, and systematic data profiling.</p><br></li><li><p>Partnering with product and business teams to identify high-impact opportunities and translate them into ML solutions and actionable, data-driven recommendations.</p><br></li><li><p>Mentoring other data scientists in their growth journeys.</p><br></li><li><p>Elevating engineering and ML best practices — improving our ways of working, tooling, MLOps, and internal training programs.</p><br></li></ul><br>Qualifications<br><p><strong>Technical Experience</strong></p><br><ul><li><p>Deep expertise in machine learning, generative AI, deep learning, recommendation systems, NLP, pattern recognition, data mining.</p><br></li><li><p>Deep hands-on knowledge of ML and GenAI frameworks (e.g. Scikit-learn, XGBoost, LightGBM, CatBoost, SVMs, Keras, TensorFlow, PyTorch, Transformers, LLM fine-tuning).</p><br></li><li><p>Strong software engineering fundamentals: excellent coding skills, a solid grasp of data structures and algorithms, and proven ability in both general system design and ML system design.</p><br></li><li><p>Proven experience building, deploying, serving, and monitoring ML models in production, with a strong grasp of MLOps practices.</p><br></li><li><p>Strong data and ML engineering skills, including building and orchestrating data and training pipelines (e.g. via Airflow) and robust feature engineering.</p><br></li><li><p>Excellent SQL and competence with reproducible analysis and modeling in Python.</p><br></li><li><p>Solid statistical foundations, including experiment design and analysis (A/B and multivariate) and inferential, causal, and predictive methods.</p><br></li><li><p>Familiarity with data modeling and dimensional design.</p><br></li><li><p>Strong command over the entire ML lifecycle, from problem formulation and data auditing through modeling, deployment, interpretation, and presentation.</p><br></li><li><p>Familiarity with product data (impressions, events, etc.) and product health measurement (conversion, engagement, retention, etc.).</p><br></li><li><p>Experience with LLMs and NLP-based solutions for data enrichment and smart automation is a plus.</p><br></li><li><p>Familiarity with BigQuery and the Google Cloud Platform is a plus.</p><br></li></ul><p><strong>Qualifications</strong></p><br><ul><li><p>Bachelor's degree in engineering, computer science, technology, or similar fields. A postgraduate degree is a plus but not required.</p><br></li><li><p>5+ years of experience across data science, machine learning engineering, and generative AI, including shipping ML models to production.</p><br></li><li><p>Experience building ML systems in an online consumer product setting is a plus.</p><br></li><li><p>A good problem solver with a 'figure it out' growth mindset.</p><br></li><li><p>An excellent collaborator.</p><br></li><li><p>An excellent communicator.</p><br></li><li><p>A strong sense of ownership and accountability.</p><br></li><li><p>A 'keep it simple' approach to #makeithappen.</p><br></li></ul><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a hands-on Digital Marketing Specialist with strong expertise in Performance Marketing, Mobile App User Acquisition, Paid Media (Google, Meta, TikTok), Analytics (GA4/Firebase), and Growth Marketing. Experience in fintech, payments, digital wallets, or mobile app businesses is highly preferred.</p><br><p>What You Must Know:-
<strong><u>Paid Media — The Full Stack
</u></strong>– Meta Ads (Facebook + Instagram) — campaigns, audiences, creatives, attribution windows, CAPI
– Google Ads — Search, UAC / App campaigns, Display, YouTube, Performance Max
– TikTok Ads — creative-led campaigns, Spark Ads, lookalike and interest targeting
– Snapchat Ads — especially relevant given the UAE’s high penetration rates
– Apple Search Ads (ASA) — mandatory for any mobile app business; CPP, keyword bidding, creative sets
– LinkedIn Ads — awareness and employer branding when needed
– X (Twitter) Ads — basic proficiency
– Programmatic fundamentals — DSPs, PMPs, viewability, brand safety; you don’t need to run a DSP independently but you need to know when and why to use one
<strong><u>Mobile App Marketing
</u></strong>– App Store Optimisation (ASO) — iOS App Store and Google Play; keyword strategy, listing copy, screenshots, A/B tests
– Apple Search Ads — campaign types, CPP structure, keyword match types
– Deep linking — how they work, deferred deep links, why they matter for campaigns, how to troubleshoot
– Mobile user acquisition funnels — install → registration → KYC → first transaction → retention
– Re-engagement and retargeting for lapsed mobile users
<strong><u>Attribution & Measurement
</u></strong>
– Adjust — campaign tracking, deep links, cohort analysis, fraud filtering, SKAdNetwork (SKAN)
– Multi-touch attribution — understanding different models and their tradeoffs, not just reading dashboards
– Incrementality testing — knowing the difference between correlation and causation in performance data
– UTM discipline — consistent campaign tagging, source/medium/campaign/content/term, and QA
– SKAdNetwork — understanding post-iOS 14 privacy constraints and how they affect reporting
<strong><u>Analytics
</u></strong>
– GA4 — event schema design, funnel analysis, explorations, audience building, custom reports, BigQuery export
– Firebase Analytics — mobile event tracking, user properties, debug view
– Mixpanel or Amplitude — product analytics, cohort retention, funnel drops; at least one is required
– UTM tracking, campaign tagging, and data hygiene across all tools
– Ability to read and QA data exports and SQL outputs — you don’t need to write complex queries but you need to understand results and flag anomalies
<strong><u>CRM & Lifecycle Marketing
</u></strong>– Insider — journeys, segments, A/B testing, push notifications, in-app messaging, web personalisation, onsite campaigns
– Push notification strategy — timing, frequency capping, copy, deep link targets, opt-in rate optimisation
– Email marketing — automated flows, segmentation, deliverability fundamentals (SPF, DKIM, bounce handling)
– SMS marketing — particularly relevant for emerging-market user bases
– Lifecycle thinking: mapping a user from first install to loyal customer, building flows for each stage, measuring drop-off
– Re-engagement campaigns — win-back flows, churn prediction signals, incentive design
<strong><u>SEO
</u></strong>
– Technical SEO — crawlability, page speed, Core Web Vitals, structured data, hreflang for multilingual sites
– On-page optimisation — keyword research, content briefs, title/meta, internal linking strategy
– Off-page — backlink strategy, digital PR, local citations
– Tools: Ahrefs or SEMrush (must have hands-on experience with at least one), Screaming Frog, Google Search Console
– ASO as the mobile equivalent of SEO — keyword ranking, listing conversion, review management
<strong><u>Social Media & Content
</u></strong>
– Organic strategy across Instagram, TikTok, LinkedIn, Snapchat, X, and YouTube
– Content calendar management, scheduling tools (Buffer, Hootsuite, Later, or native schedulers)
– Short-form video — understanding what makes content perform on each platform; able to brief creators and UGC partners effectively
– Community management — responding, engaging, escalating when needed
– Influencer and creator partnerships — sourcing, vetting, briefing, tracking results with UTMs and promo codes
– Social listening — brand monitoring, competitor tracking, trend identification
<strong><u>AI-Augmented Work
</u></strong>– Claude — for research, campaign analysis, audience insights, and competitive research; daily use, not occasional
– Prompt engineering — knowing how to get reliable, structured output; iterating on prompts based on results
– AI-powered creative tools — awareness and hands-on experience a strong plus
<strong><u>Performance Reporting
</u></strong>
– Weekly and monthly reporting across all channels — owned from data pull to insight to recommendation
– CAC, ROAS, CPI, LTV, activation rate, retention rate, D1/D7/D30 — you know what drives each metric
– You act on data. You don’t just present it.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Nice to Have:-
– Experience marketing a regulated financial product (wallet, remittance, payments, banking)
– UAE, GCC, East Africa, or Latin American market experience
– <strong>Bilingual: Arabic or Spanish a strong advantage
</strong>– Google Tag Manager — event setup, triggers, debugging
– Affiliate and referral programme management
– Experience working in a lean team where you had to own the full function yourself
<strong><u>What This Role Is Not
</u></strong>– A management position — this is a full hands on job!
– An account management role — you are not briefing an external media agency
– A strategy-only role — you are accountable for execution, not just recommendations
<strong>Requirements
</strong>
– 3+ years in a hands-on digital marketing role (agency or in-house)
– Demonstrable results — be ready to present real campaigns and real numbers at interview
– Fluent English, written and spoken
– Must be based in or willing to relocate to Dubai, UAE
– Must be able to work on-site</p><p></p></section>
???? We're Hiring: Commercial Strategy Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a growth-focused organization committed to driving sustainable revenue growth, commercial excellence, market expansion, customer value, and long-term profitability through disciplined strategy and data-driven decision-making. Our distributed teams collaborate across Commercial, Sales, Marketing, Finance, Operations, Product, Business Development, Procurement, Strategy, Legal, Technology, Customer Experience, Partners, and Executive Leadership to identify growth opportunities, strengthen commercial performance, optimize market positioning, and deliver measurable business outcomes. The Role We are seeking an experienced Commercial Strategy Manager to lead commercial strategy, revenue growth initiatives, market analysis, pricing, business planning, customer segmentation, performance optimization, and strategic commercial projects. The ideal candidate will combine strong commercial judgment with analytical, financial, strategic planning, market intelligence, project management, and stakeholder-management capabilities. The role will be responsible for translating organizational objectives into commercial strategies, identifying new revenue opportunities, evaluating markets and customer segments, optimizing commercial performance, and supporting senior leadership with data-driven recommendations. Key Responsibilities Develop and implement commercial strategies aligned with organizational objectives, revenue targets, profitability goals, and long-term growth plans. Lead annual and multi-year commercial planning processes, including revenue targets, market priorities, customer strategies, commercial initiatives, and performance objectives. Analyze market conditions, customer trends, competitor activity, industry developments, economic factors, and emerging opportunities. Identify new markets, customer segments, products, services, partnerships, channels, and revenue opportunities. Develop commercial business cases and financial models to evaluate strategic initiatives, investments, market-entry opportunities, partnerships, and growth programs. Conduct customer segmentation and profitability analysis to identify high-value customers, growth segments, retention opportunities, and commercial priorities. Develop strategies to improve customer acquisition, retention, cross-selling, upselling, customer lifetime value, and overall revenue performance. Partner with Sales and Marketing teams to develop go-to-market strategies, commercial campaigns, channel strategies, sales priorities, and customer propositions. Collaborate with Finance to develop revenue forecasts, profitability models, budgets, pricing scenarios, financial plans, and commercial performance analysis. Support pricing strategy, pricing optimization, discount structures, commercial terms, margin improvement, and revenue-management initiatives. Analyze product and service profitability and identify opportunities to improve margins, pricing, cost-to-serve, and commercial efficiency. Monitor sales pipeline, conversion performance, revenue trends, customer acquisition costs, retention, market share, and other commercial indicators. Establish and monitor commercial KPIs, dashboards, scorecards, performance reports, and management-information systems. Identify performance gaps and work with functional leaders to develop corrective actions and commercial improvement plans. Lead cross-functional strategic initiatives involving Sales, Marketing, Finance, Product, Operations, Technology, Procurement, and Customer Experience teams. Evaluate strategic partnerships, distribution agreements, channel opportunities, joint ventures, alliances, and other commercial arrangements. Support contract and commercial negotiations by providing market analysis, financial assessments, pricing recommendations, and commercial strategies. Conduct competitor benchmarking covering pricing, products, services, market positioning, customer experience, distribution channels, and commercial models. Develop scenario analyses to assess potential impacts of market changes, competitor actions, economic conditions, regulatory developments, and strategic decisions. Support market-entry and expansion strategies across the UAE, GCC, and other relevant regional markets. Develop strategic roadmaps with clear objectives, initiatives, milestones, owners, resources, dependencies, and expected commercial outcomes. Monitor strategic commercial initiatives and ensure delivery against agreed targets, budgets, timelines, and business objectives. Identify commercial, market, financial, customer, operational, and competitive risks and develop appropriate mitigation strategies. Maintain comprehensive commercial planning documents, market intelligence reports, business cases, pricing analyses, revenue forecasts, strategic initiative trackers, and performance dashboards. Prepare executive-level presentations, commercial reviews, board materials, strategic recommendations, and business-performance reports. Key Performance Indicators (KPIs) Performance will be measured through a combination of commercial, financial, customer, market, and strategic KPIs, including:Revenue growth Gross margin growth Commercial profitability Market share New customer acquisition Customer retention Customer lifetime value Sales conversion rate Sales pipeline performance Average revenue per customer Cross-sell and upsell performance Pricing realization Discount effectiveness Contribution margin Cost-to-serve improvement New market performance Strategic initiative delivery Commercial forecast accuracy Return on commercial investments Partnership performance Candidate Profile The successful candidate should have strong experience in commercial strategy, corporate strategy, business development, management consulting, revenue management, commercial planning, sales strategy, or a related discipline. Experience within industries such as real estate, construction, infrastructure, energy, technology, financial services, retail, healthcare, telecommunications, consumer goods, or professional services would be advantageous. The candidate should have strong commercial and financial capabilities combined with strategic thinking, analytical skills, market awareness, and the ability to influence senior stakeholders. What You'll Bring Proven experience in commercial strategy, business strategy, business development, revenue management, or a related role. Strong understanding of revenue generation, profitability, pricing, customer economics, and commercial performance. Experience developing commercial strategies, business plans, financial models, and investment cases. Strong market research, competitor analysis, customer segmentation, and commercial analytics capabilities. Experience identifying and evaluating new markets, products, services, partnerships, and growth opportunities. Strong understanding of pricing strategy and margin optimization. Experience working closely with Sales, Marketing, Finance, Operations, Product, and Executive Leadership. Strong project and program-management capabilities. Excellent communication, negotiation, presentation, and stakeholder-management skills. Strong analytical and financial modeling capabilities. Advanced Excel and Power Point skills; experience with Power BI, Tableau, SQL, or similar analytics platforms is advantageous. Strong commercial judgment and ability to translate complex data into actionable recommendations. Highly analytical, commercially minded, strategic, and results-oriented. Ability to manage multiple strategic initiatives and priorities simultaneously. Ability to work independently and effectively within a fully remote environment. Experience working within the UAE or wider GCC market is advantageous.
Location: Abu Dhabi, United Arab Emirates<br><br>In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.<br><br>Thales has built a presence in the United Arab Emirates for over 35 years, and today has over 300 employees. Thales in the UAE is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Together we delivered technology for the Dubai metro, the longest driverless metro network in the world and a fare collection system that processes up to 250,000 transactions per day. We make UAE a safer place by providing secure electronic payment solutions, cyber security systems and communications as well as security systems for Dubai International Airport and air traffic management and navigation systems for Abu Dhabi’s airport.<br><br>OUR OPPORTUNITY<br><br>Every day, hundreds of thousands of airplanes take off and land around the world, and millions of passengers hope to arrive at their destination quickly, safely, and without delay.<br><br>As a global leader in Air Traffic Management, Thales AMS's software and hardware systems are deployed in 170 countries.<br><br>Top Sky - Flow Manager relies on Thales’ ATC, Safety and Security unique expertise in Air Traffic Management to help Air Navigation Service Providers monitor and regulate air traffic flows by managing the allocation of departure slots, arrival times, and en-route delays to prevent congestion and maintain safe and efficient operations within the airspace system.<br><br>Thales and our partner are joining efforts to establish a new development center in the UAE. This collaboration aims to accelerate the development of advanced ATFM features within the Top Sky - Flow Manager suite and to deploy this new generation of ATFM services in this rapidly growing air traffic region<br><br>JOB OBJECTIV<br><br>This role will directly report to the onshore Software Engineering Manager for the assigned project within the UAE.<br><br>The Software Engineer must proactively work within an agile team on a service-oriented architecture.<br><br>He must have practical understanding, be force of proposal,be open to change, continuously improving his technical skills and like to work in an agile environment.<br><br>You will contribute to the solution definition and development, in close collaboration with Product Owner and the Teach Lead of the team in UAE by:<br><br>Contributing of the transformation of some business needs to Technical Req and give inputs for planning together with the team members,Participate to the design and development of services, components by collaborating with other software solutions engineer to share knowledge and improve overall product/solution<br><br><br>Roles & Responsibilities<br><br>The Software Engineer must have the following competencies:<br><br>Implement Rich web interface development (Java Script, HTML-5, CSS3, Vue JS, Angular ) Implement Software components developments (Java, Maven, Vert. X, , Spring Boot, REST) Take part in Continuous Integration Responsibility (Jenkins, Maven, Artifactory, Git, Jira, Sonar) Have ownership of his code, participate in the deployment and accompany it to production (practice in Ansible, Bash, SSH, Linux, Docker) Be an Active part of the Agile team Ensure the Code best practices and rules, TDD, time commitments. Participate on technical decisions and be able to defend and justify his own and the team choices Be the go to person for technical challenges Write high quality documents (e.g. technical documents, Low Level Design, ICD, High Level Designs, How-To documents, Software Requirement Specifications etc.) Adhere to project schedule, strategies, policies and constraints<br><br><br>Work Experience Requirements<br><br>The candidate must have rich hands-on experience in JAVA development and Java Script frameworks (one of Angular, React JS or Vue JS).<br><br>Master’s or Bachelor degree from an Engineering school and3+ years experience in development with high fluency in Java and Web user interface development.2+ years of Experience with Docker and Kubernetes technologies2+ Experience of Web protocols and technologies, RESTful Web services A pre-requisite is a strong knowledge of different architectural paradigms, including SOA and micro service, cloud native architectures, Dev Ops, SDLC and OOP Design best practices. Demonstrable experience in using tools related to Agile Software development and Dev OPS: GIT, Ansible, Docker, JIRA, Jenkins, Artifactory and similar. Must have technical writing experience (in English) and ability to produce high quality documents. Must be fluent in English Knowledge and experience of Linux System is mandatory Knowledge and experience of Databases and SQL is mandatory Candidates with additional knowledge in Python, C, C++ will be considered seriously.<br><br><br>Qualification, Certification & Educational Requirements<br><br>A bachelor’s or master’s in science degree standard or equivalent experience in a Software development environment Must have high fluency in spoken and written English (Candidates also fluent in French or/and Arabic will be preferred). Certifications in JAVA, Linux, Dev Ops toolset and Agile are preferred<br><br><br>Preferred Skills / Experience<br><br>A working experience with Air Trafic Conctrol or in Avionic constraints environment would be beneficial.<br><br>Hse Responsibilities<br><br>Take care of your own safety and the safety of others as far as it is practicable<br><br>To use safety equipment (including PPE) as required and intended<br><br>At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
Job Purpose<br><br>At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a HR Specialist - Governance & Compliance and experience a fast-paced, multicultural environment where your ideas and expertise will help shape the future of aviation. Here, you’ll grow alongside professionals from diverse backgrounds, contributing to our shared success and making your mark on a global stage.<br><br>As HR Specialist - Governance & Compliance you will support the Governance & Compliance practices of the HR department by leveraging industry best practice. You will collaborate with all HR teams and other relevant internal stakeholders, such as Operations, Internal Audit and Enterprise Data & Analytics (ED&A). Through applying Governance and Compliance practices, the role’s primary purpose is to facilitate efficient and rewarding employee experiences across all people lifecycle dimensions, such as performance management, productivity, learning and professional development, attrition and retention. You will apply process improvement and standardisation frameworks, quality assurance (management & control) principles and continuous monitoring compliance controls across process, system, and data landscapes and support Enterprise Strategic Themes such as Regulatory Compliance, Business Agility & Efficiency, Business Growth, and Employee Experience.<br><br>In This Role, You Will<br><br>Enable process governance by conducting, in collaboration with the People Experience Design team, process landscape assessments across the People Experience lifecycle and the wider One HR organisation to determine process effectiveness, eliminate inefficiencies, and implement innovative solutions, including chatbots, AI-driven process steps, and Robotic Process Automation (RPA), while supporting the associated change management activities. Ensure all processes across the employee lifecycle are fully GDPR compliant and aligned with international best practices. Support industry research to identify best practices in process governance, automation, and business process improvement, while validating and collating current and future process, technology, and data needs across the One HR organisation. Champion a culture of autonomy, openness, and continuous process improvement based on Lean-Agile principles. Support the implementation of the One HR Data Governance Strategy, ensuring alignment with Emirates Group corporate governance and compliance requirements across Data Protection (Access, Security and Privacy), Data Quality Assurance, and Metadata Management. Perform data governance operational activities in collaboration with Enterprise Data & Analytics (ED&A), business Data Stewards, and Business Privacy Leads to ensure people data is governed effectively and treated as a corporate asset across HR systems and the Enterprise Data Platform (EDP). Support the HR Data & Analytics function in defining a self-service analytics model and enable data risk and compliance practices through collaboration with HR Data & Analytics and HR Shared Services & Employee Data Management teams. In collaboration with the HR Governance & Compliance Manager, implement and maintain an internal quality and control framework by evaluating process risk profiles, implementing appropriate controls, and continuously monitoring their effectiveness. Support knowledge management practices by maintaining People Experience manuals, Standard Operating Procedures (SOPs), and user-owned documentation, ensuring they remain accurate, compliant, and aligned with changing business requirements, system upgrades and process improvements. Facilitate the adoption of process and data governance across the One HR organisation through coaching, Lean Academy initiatives, Business Privacy Lead and Analytics Power User training, systems and SOP training, and data management best practices.<br><br>Qualification<br><br>To be considered for this role, you must meet the below requirements:<br><br>A minimum of 5 years' relevant experience in one or more of the following areas: Industrial Engineering, process improvement methodologies (e.g. Lean, Six Sigma, Supply Chain Management), project management, business consultancy, innovation and Robotic Process Automation (RPA), or compliance/audit within a business environment. Bachelor's degree in a relevant discipline, such as Industrial Engineering, Business Administration, Operational Research, Commerce, Finance, or Information Technology. Experience within the airline industry and/or working with HR systems and products is desirable.<br><br>You Will Have An Edge, If You Have<br><br>Proven ability to build trusted relationships and collaborate effectively across diverse teams and stakeholders. Strong stakeholder management, presentation, communication, and multitasking skills, with the ability to work across multiple departments and competing priorities. Knowledge of HR environments, Oracle ERP, or other leading HR systems, together with strong analytical skills and the ability to translate data into actionable business insights. Experience with analytics, data governance, and reporting tools such as Power BI, Micro Strategy, SAP Business Objects (SAP BO), SQL, and Python, along with experience working in a multicultural environment.<br><br>Emirates Group is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a Hire Vue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.<br><br>Salary & benefits<br><br>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.<br><br>You can find more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what it’s like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.
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<p><b>Overview Of The Role:</b></p><p><br></p><p>• The Data & Analytics Lead is pivotal in developing and executing the data and AI enablement strategy for Al-Futtaim Financial Services (AFF), Hertz, and international businesses, aligning all initiatives with the digital transformation roadmap. The role bridges business, technology, and AI innovation, focusing on creating a unified, governed, and scalable data ecosystem. By leading the design and delivery of the AI-enabled data and analytics platform, the role aims to offer product-level profitability, portfolio insights, and operational excellence. This involves driving various analytics deliveries and building an internal AI capability crucial for automation, decision intelligence, and customer insights.</p><p> </p><p> </p><p><b>What You Will Do:</b></p><p><br></p><p>Data Strategy and Enablement</p><p> </p><p>• Lead the Data & AI Enablement agenda by defining and executing the data strategy aligned with the Group CDO and Digital Transformation plan.</p><p>• Design and deliver the AI-enabled Data platform by establishing data pipelines and governance frameworks for AFF, Hertz, and related businesses.</p><p>• Build AI capability by developing internal data science and ML delivery capabilities for use cases like credit risk, pricing, fraud detection, and collections optimization.</p><p> </p><p>Data Governance and Compliance</p><p> </p><p>• Implement policies, metadata management, lineage, and quality frameworks aligned with Group data leads.</p><p>• Ensure data governance score achieves 95% with zero critical audit findings.</p><p> </p><p>Analytics and BI Delivery</p><p> </p><p>• Drive data analytics platform adoption, ensuring implementation of executive dashboards covering profitability, equity, RoE, and self-service analytics for business teams.</p><p>• Aim for BI adoption rate of 80% with reduction in manual reports.</p><p> </p><p>Collaboration and Partnership Management</p><p> </p><p>• Collaborate with Group & Divisional teams to ensure synergy with AFS&TD, GTDP, EIB and initiatives to avoid duplication and ensure reuse of shared data assets.</p><p>• Manage relationship with data engineering vendors, AI partners, and Group shared services (infrastructure, security) with SLA adherence of 95% and cost efficiency within budget.</p><p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p> </p><p>• Strong technical knowledge of Azure Data Factory, Power BI, SQL, and Fabric Lakehouse.</p><p>• Familiarity with Python and ML frameworks such as Scikit-learn and Azure ML for model deployment.</p><p>• Experience establishing and enforcing data governance towards certified data concepts, lineage, and quality frameworks.</p><p>• Deep understanding of financial product data models, including Portfolio, Profitability, and RoE.</p><p> </p><p> </p><p><b>What Equips You For The Role:</b></p><p><br></p><p>• 10+ years in Data & Analytics roles with at least 5 years in leadership capacity.</p><p>• Hands-on experience designing and delivering fully AI enabled data platforms.</p><p>• Proven experience in AI/ML delivery, such as credit risk, pricing, and customer analytics, including building digital twins.</p><p>• Track record of managing data engineering and BI delivery teams, both internal and vendor.</p></div>
Greetings,<br>We have an immediate opening for a Lead Integration Delivery at Synechron in Abu Dhabi.<br>Role: Lead Integration Delivery Experience: 10+ Years Location: Abu Dhabi Employment type: Full-time Domain: Banking <br>About Company:Synechron is a global technology consulting firm that helps leading organizations accelerate digital transformation through innovation, expertise, and agility. With more than 16,500 professionals across around 60 offices in over 20 countries, we combine deep industry knowledge with advanced capabilities in AI, cloud, cybersecurity, and data engineering. Our regional teams, supported by strategic delivery centers, provide scalable, cost-efficient solutions tailored to local markets. Through our award-winning Synechron Fin Labs accelerators and strategic partnerships with AWS, Microsoft, Databricks, Salesforce, and Service Now, we enable clients to innovate fast and lead with confidence. For more information on the company, please visit our website or Linked In community. Synechron: Technology and AI Consulting for Business Synechron is an innovative global consulting firm delivering industry-leading digital solutions to transform and empower businesses.<br>Diversity, Equity, and Inclusion<br>Synechron’s Diversity, Equity, and Inclusion (DEI) program, Same Difference, was developed because we believe in a culture of listening, respect, and opportunity. We each bring unique backgrounds, thoughts, talents, and experiences with us to work every day, and we know that by embracing them, we are creating an even greater Synechron. The best way to build a strong team is to value individual differences. So, it doesn’t matter where you’re from or what you’ve had to do to get here – if you have the skills, enthusiasm, and drive to make your mark, we’ll support you like we support each other. Choose a career with us and let’s pursue innovation, together.<br> Job Descriptions: A hands-on technical architect / engineering lead embedded with feature teams across IBM Technology. The role codes, builds solutions from scratch, and enforces software engineering best practices (DDD, TDD, SOLID, Hexagonal Architecture, Twelve-Factor App) while delivering reusable building blocks. The Technical Architect also animates a developer community of practice to elevate engineering maturity across all squads.<br>Key Responsibilities:The Lead Integration Delivery will own the end-to-end delivery, support, and continuous improvement of integration services across Global Markets and Investment Banking, with a strong focus on Murex integration and external platform connectivity (Bloomberg, Refinitiv, IHS Markit, OSTTRA, Golden Source, and other trading, market data, reference data, and ratings providers).<br>The role is a people-management position: the candidate will lead a squad of integration engineers, plan and prioritize the backlog, and is accountable for delivery quality, timelines, production stability, and reporting visibility to senior stakeholders. The candidate should possess a bachelor's degree in Information Systems, Computer Science, or a related discipline.<br>General expectation:The Lead Integration Delivery will own the end-to-end delivery, support, and continuous improvement of integration services across Global Markets and Investment Banking, with a strong focus on Murex integration and external platform connectivity (Bloomberg, Refinitiv, IHS Markit, OSTTRA, Golden Source, and other trading, market data, reference data, and ratings providers).<br>The role is a people-management position: the candidate will lead a squad of integration engineers, plan and prioritize the backlog, and is accountable for delivery quality, timelines, production stability, and reporting visibility to senior stakeholders. The candidate should possess a bachelor's degree in Information Systems, Computer Science, or a related discipline.<br>General expectation:Lead and manage a team of integration engineers (Murex and external platforms), including coaching, performance management, capacity planning, and hiring Own the integration delivery stream end-to-end: requirement gathering, solution design, build, test, deployment, and L2/L3 support Drive backlog grooming, sprint planning, and delivery tracking through Jira, ensuring sprint commitments and release milestones are met Provide regular monitoring and reporting on team delivery (velocity, burndown, throughput, incidents, SLAs) to give clear visibility to management and business stakeholders Navigate and enforce the FAB IT Delivery Process and guidelines, ensuring audit readiness and compliance with governance, security, and risk frameworks Act as the primary point of contact for service integration delivery, incident management, escalation, and vendor coordination Build and maintain strong working relationships across Front Office, Operations, Risk, Platform teams, Architecture, and third-party vendors Ensure service continuity and high availability of integration services, driving automation, exception handling, and reconciliation improvements Respect timelines and proactively manage risks, dependencies, and trade-offs across the delivery portfolio Excellent communication and stakeholder management skills, with the ability to translate technical topics into executive-ready updates<br>Skillset and experience:Minimum 10+ years of experience in integration delivery within financial services, with significant hands-on Murex exposure (Mx3.1 MxMLExchange, Market Data Batch & Live, Murex data model) Proven people-management experience leading integration squads of 5+ engineers, including onshore/offshore and vendor resources Strong experience integrating Murex with external platforms and providers: Bloomberg, Refinitiv/LSEG, IHS Markit, OSTTRA, Golden Source, trading platforms, confirmation/matching, and reference/ratings data sources Hands-on delivery management using Jira (backlog, sprints, dashboards, JQL) and confluence for documentation and team transparency Strong delivery monitoring and reporting capability: ability to produce KPIs, status dashboards, and executive-ready updates covering velocity, throughput, quality, incidents, and SLAsSolid technical foundation: Shell scripting, SQL, Control-M scheduling, and a good understanding of the overall Murex ecosystem Expertise in incident management, exception handling, reconciliation, and L2/L3 production support for integration services Track record of driving operational improvements, automation, and continuous improvement in integration delivery Product knowledge across FX, IRD, FI, EQD, CRD, MM, and COM, with strong stakeholder management across Front Office, Operations, Risk, and Finance Working knowledge of Cloud (AWS/Azure), modern integration patterns (APIs, messaging, event streaming), and vendor onboarding processes
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<span>JOB PURPOSE The Senior Specialist – QA and Test Engineering will play a critical role in the Quality Assurance, Software Testing and Testing Automation practice in CBUAE and embed a robust quality assurance framework across all critical financial systems and applications, thereby ensuring the unwavering reliability, security, and integrity of national monetary policy, payment infrastructure, and regulatory oversight tools.<br> This role is paramount for mitigating systemic risks, safeguarding financial stability, and upholding public trust by implementing the efficient and effective validation of complex software, executing advanced test automation, and fostering a culture of stringent quality excellence aligned with the central bank's unique mandate to manage the nation's financial backbone and adhere to the highest standards of governance and resilience.<br> Key Responsibilities Core Responsibilities Design and Development is responsible for leading the design, development, testing and implementation of innovative solutions and services that meet business needs.<br> This role involves strategically defining and implementing the overarching quality assurance/testing vision and roadmap for all software systems, ensuring the highest standards of reliability, security, performance, and regulatory compliance for CBUAE applications, systems and infrastructure platforms.<br> Quality Assurance and Test Engineering for Financial Applications and Infrastructure: Implement the overarching QA and test engineering and automation strategy, policies, and frameworks to ensure the absolute reliability, security, and performance of all mission-critical national payment systems, monetary policy tools, and financial market infrastructure.<br> Mitigating Systemic Risk through Rigorous Testing: Establish and enforce a robust testing regime for all software systems, including comprehensive unit, systems integration, user acceptance, regression, performance, resilience, security, and disaster recovery testing, to safeguard financial stability and prevent systemic vulnerabilities from manifesting.<br> Implement Advanced Test Automation for Efficiency and Integrity: Perform the design, development, and continuous improvement of highly sophisticated test automation frameworks and practices, focusing on enhancing testing efficiency, coverage, and speed for complex, high-volume, and critical central bank applications.<br> Ensuring Regulatory Compliance and Data Integrity: Carry out testing activities and collaborate with developers to guarantee strict adherence to national and international financial regulations, internal policies, and audit requirements, ensuring impeccable data integrity, privacy, and traceability for sensitive financial information.<br> Self-Management Responsibilities Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required trainings are arranged and attended Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.<br> Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.<br> QUALIFICATIONS AND EXPERIENCE Threshold Qualifications Bachelor's or Master's degree in Computer Science, Information Technology, Software Engineering, or related fields.<br> Deep expertise and mastery in designing, implementing, and managing enterprise-grade test automation frameworks (e.<br>g., Tricentis, UiPath, Selenium, Appium) for various application types (web, mobile, API, desktop).<br> Strong understanding and practical experience with performance testing tools (e.<br>g., JMeter, LoadRunner, Gatling) for high-volume, real-time transaction systems, and expertise in security testing methodologies and tools (e.<br>g., OWASP Top 10, penetration testing tools, vulnerability scanners) to protect against cyber threats to national financial data.<br> In-depth understanding of various SDLC models, particularly Agile and DevOps, with practical experience in integrating quality assurance processes and automation into Continuous Integration/Continuous Delivery (CI/CD) pipelines.<br> This includes familiarity with tools like Jenkins, GitLab CI, Azure DevOps.<br> Strong SQL expertise and experience with diverse database systems (relational, NoSQL) to ensure data integrity, consistency, and accuracy across critical financial data repositories, including complex data migration and reconciliation testing.<br> Knowledge of complex enterprise system architectures, including microservices, APIs, distributed systems, and cloud platforms (e.<br>g., Azure, AWS, GCP, Oracle), along with the ability to design testing strategies that account for their unique challenges and ensure end-to-end quality.<br> In-depth understanding of the technical intricacies of core banking systems, financial market infrastructure, national payment systems (e.<br>g., RTGS, ACH), SupTech and regulatory reporting systems to design relevant and effective test scenarios.<br> Proven track record in implementing and overseeing specialized testing such as chaos engineering, blockchain testing (if applicable to central bank initiatives), big data testing, and AI/ML model validation.<br> Years & Nature of Experience Minimum of 3 years of experience in leading a Software QA and Testing team.<br> Value-add if candidate has built a QA and Test team from scratch.<br> Minimum of 5-7 years of experience in performing Software QA and Testing or any related roles.<br> Extensive hands-on experience in designing, implementing, and managing enterprise-grade test automation frameworks for front-end and back-end applications.<br> Understanding of test-driven development (TDD) and behavior-driven development (BDD) and how to implement them with software engineers.<br> Proficiency in programming languages like Java, Python, C#, or JavaScript for automation scripting and framework development.<br> Proficiency in Agile development and DevSecOps practices to ensure rapid iteration and responsiveness to changing requirements.<br> Relevant professional certifications in QA and software testing tools and platforms will be an advantage.<br> Competencies Behavioural Drives High Performance: Assigns challenging goals for self and team and ensures efficient delivery, keeping in mind the objectives, goals and vision for the department and organization.<br> Manages Stakeholders: Builds and maintains professional networks and personal relationships with relevant stakeholders who are, or might become, important in ensuring individual as well as organisational success.<br> Innovates and Steers Change: Prioritises creativity and innovation, striving to constantly come up with better or unique ways of doing things.<br> Remains focused and optimistic through challenging situations, adapting quickly and demonstrating agility to changing circumstances to deliver required objectives.<br> Builds Capability: Believes in the capability of oneself and others and invests in strengthening them.<br> Provides resources and support required for individuals to develop critical skill and knowledge to achieve their full potential.<br> Driving Business Value: Reviews situations, opportunities, plans and information in great detail measuring impact on business success.<br> Identifies potential setbacks and creates risk mitigation strategies to reduce risk of failure.<br> Technical Software Testing: Understanding of software testing principles and practices, including unit testing, integration testing and automated testing.<br> Programming Languages: Proficiency in two or more programming languages.<br> Development Frameworks and Libraries: Familiarity with development frameworks and libraries relevant to their programming languages.<br> Software Development Methodologies: Understanding of different software development methodologies like waterfall, scrum, agile.<br> Database Management: Relational Databases, Database Design and Optimization, Data modeling, indexing, query optimization.<br> Debugging and Troubleshooting: Strong debugging skills to identify issues in software applications and design test cases to simulate and resolve those issues.<br></span> </div>
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<span><b><u>GenAI & Agentic AI Development :</u></b><br><br></span><ul><li><span>Design, develop, and deploy production-grade GenAI solutions using advanced LLMs such as OpenAI models.<br></span></li><li><span>Implement Retrieval-Augmented Generation (RAG) pipelines using structured and unstructured enterprise data.<br></span></li><li><span>Design hybrid search architectures combining Vector DBs and Graph DBs such as Azure AI Search, Neo4j, and Databricks Vector Search.<br></span></li><li><span>Develop reusable AI components and frameworks that can be leveraged across multiple enterprise AI use cases. <br></span></li><li><span><u>Build Agentic AI workflows using frameworks such as LangChain, LangGraph, and Haystack, including:</u></span><br></li></ul><ol><li>Multi-agent orchestration including planner, retriever, evaluator, and executor agents.<br></li><li>Tool calling, function execution, and system-to-system automation.<br></li><li>Short-term, long-term, and session-based memory management.<br></li></ol><b><u>Data Validation & Quality</u></b><br><br><ul><li><span>Perform end-to-end data validation before data is consumed by AI, ML, analytics, and decision-intelligence applications. <br></span></li><li><span>Validate data completeness, accuracy, consistency, freshness, aggregations, calculations, and business-rule alignment across source systems and downstream applications.<br></span></li><li><span>Work with business and data teams to validate KPIs, calculations, business rules, AI-generated insights, and recommendations before production release.<br></span></li><li><span>Develop automated data-quality checks, validation frameworks, anomaly detection, and reconciliation processes.<br></span></li><li><span>Identify data-quality issues and coordinate with Data Engineering and relevant teams for resolution.<br></span></li><li><span>Ensure AI-generated insights and recommendations are based on validated and trusted enterprise data.</span></li></ul><b><u>Full-Stack AI & React Application Development</u></b><br><br><ul><li><span>Take hands-on ownership of end-to-end AI application development, from AI/ML services and APIs through user-facing applications. <br></span></li><li><span>Design and develop modern, responsive react-based web applications for AI, analytics, and decision-intelligence use cases.<br></span></li><li><span>Build interactive interfaces for AI insights, recommendations, conversational experiences, dashboards, visualizations, and actionable workflows.<br></span></li><li><span>Integrate React applications with AI/ML services, enterprise APIs, data platforms, authentication services, and backend systems.<br></span></li><li><span>Develop scalable backend services and APIs using Python and relevant API frameworks.<br></span></li><li><span>Ensure frontend and backend applications meet enterprise requirements for performance, security, scalability, usability, and maintainability.</span><br></li></ul><span><b><u>Individual Contribution & Offshore Team Coordination</u></b></span><br><br><ul><li><span>Spend approximately 90% of the role as a hands-on Individual Contributor, directly involved in architecture, coding, development, debugging, testing, optimization, deployment, and production support. <br></span></li><li><span>Allocate approximately 10% of the role to coordinating and reviewing technical tasks delivered by the offshore team.<br></span></li><li><span>Review offshore team deliverables to ensure alignment with requirements, solution design, coding standards, and expected quality.<br></span></li><li><span>Perform code reviews, technical reviews, and functional validation of assigned offshore deliverables.<br></span></li><li><span>Provide clarification on technical requirements and tasks where required to support offshore delivery.<br></span></li><li><span>Track assigned technical tasks and highlight dependencies, quality issues, or delivery risks.<br></span></li><li><span>Work collaboratively with offshore AI Engineers, Data Engineers, Data Scientists, and Frontend Developers on integrated solution delivery.<br></span></li><li><span>Remain directly accountable for assigned hands-on development activities while supporting the quality and integration of offshore deliverables.<br></span></li></ul><span><b><u>Enterprise Integration & Cloud Engineering</u></b><br></span><br><ul><li><span>Develop and integrate AI-powered applications, chatbots, and agents within the Azure ecosystem. <br></span></li><li><span>Integrate AI solutions with enterprise systems using APIs, event-driven architectures, and message brokers.<br></span></li><li><span>Build secure and scalable services leveraging Azure App Services, Azure Functions, AKS, Azure Cache for Redis, and related services.<br></span></li><li><span>Integrate applications with enterprise identity and access-management frameworks including authentication, authorization, RBAC, and data-level security.<br></span></li><li><span>Work closely with Cloud, Digital, Data Engineering, Architecture, Security, and Business teams for end-to-end solution delivery.<br></span></li></ul><span><b><u>Production Readiness, MLOps & LLMOps</u></b></span><br><br><ul><li><span>Implement guardrails for hallucination control, data privacy, security, responsible AI, and output validation. <br></span></li><li><span>Ensure enterprise-grade governance including access control, auditability, monitoring, and compliance.<br></span></li><li><span>Monitor production performance across availability, latency, accuracy, reliability, and scalability.<br></span></li><li><span><u>Apply MLOps / LLMOps best practices across the lifecycle, including:</u> <br></span></li></ul><ol><li><span>Model and version management. <br></span></li><li><span>Prompt versioning and rollback.<br></span></li><li><span>CI/CD pipelines for AI applications.<br></span></li><li><span>Automated prompt, retrieval, API, and regression testing.<br></span></li><li><span>Monitoring, logging, tracing, and observability.</span><br></li></ol><b><u>Performance Optimization & Continuous Improvement</u></b><br><br><ul><li><span>Analyze AI application and agent performance using metrics such as accuracy, response quality, latency, adoption, and task completion. <br></span></li><li><span>Optimize prompts, retrieval strategies, agent flows, APIs, database queries, and application performance based on actual usage.<br></span></li><li><span>Identify and resolve performance bottlenecks across data, AI, backend, database, and frontend layers.<br></span></li><li><span>Drive continuous improvement through experimentation, evaluation, monitoring, and user feedback.</span><br></li></ul><br><span>Requirements</span><ul><li><span>Strong hands-on understanding of LLMs, transformers, embedding, prompt engineering, context engineering, RAG, and evaluation techniques. <br></span></li><li><span>Experience building end-to-end GenAI and Agentic AI products from development through production deployment.<br></span></li><li><span>Hands-on experience with LangChain, LangGraph, Haystack, n8n, and Microsoft Copilot ecosystem or similar frameworks.<br></span></li><li><span>Practical experience designing multi-agent architectures and orchestrating reasoning, retrieval, tools, and actions.<br></span></li><li><span>Strong experience with Vector and Graph Databases, including Azure AI Search, Neo4j, and Databricks Vector Search.<br></span></li><li><span>Proven experience implementing RAG pipelines using structured and unstructured enterprise data.<br></span></li><li><span>Strong experience with data validation, data-quality checks, reconciliation, KPI validation, and business-rule validation.<br></span></li><li><span>Strong proficiency in Python, SQL, and Spark & Hands-on experience developing React / JavaScript / TypeScript applications.<br></span></li><li><span>Experience developing APIs and backend services using FastAPI, Flask, or equivalent frameworks<br></span></li><li><span>Hands-on experience with PyTorch and/or TensorFlow.<br></span></li><li><span>Experience working with large-scale AI/ML systems in production environments.<br></span></li><li><span>Experience reviewing code and technical deliverables from distributed/offshore development teams.<br></span></li><li><span>Strong problem-solving skills across AI, data, backend, frontend, and enterprise system integration.<br></span></li></ul><b><u>Azure & Data Platform Experience</u></b> <br><br><u>Hands-on experience with relevant Azure and enterprise data technologies, including:</u><br><br><ul><li><span>Azure OpenAI<br></span></li><li><span>Azure Data Factory (ADF)<br></span></li><li><span>Azure Databricks<br></span></li><li><span>Azure AI Search<br></span></li><li><span>Databricks Genie<br></span></li><li><span>Azure AI Document Intelligence<br></span></li><li><span>Azure App Services<br></span></li><li><span>Azure Functions<br></span></li><li><span>Azure Kubernetes Service (AKS)<br></span></li><li><span>Azure Cache for Redis<br></span></li><li><span>Azure Bot Service / Bot Framework<br></span></li><li><span>API Management<br></span></li><li><span>Microsoft Entra ID / Azure AD<br></span></li><li><span>CI/CD and DevOps tooling<br></span></li></ul><br> </div>
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<p>Project description
The Murex FO will be required to be part of GM IT FO Squad responsible to provide IT services to Global Markets team. The squad is responsible for support, change request and projects pertaining to Global Markets. Key responsibilities of the role include providing level 1 / level 2 trading floor support to traders and control groups
Responsibilities
Support traders, middle office users on daily issues including PL / position mismatches / market data, mkt operations, etc.
Configure curves (rate, rate hedge, credit) and static data including securities, generators, indices, currencies, vol surface, portfolios, user groups, access rights etc., in Murex.
Write new pre trade rules, create / amend lookup tables / simulation views / e-tradepad strategies / Live Book views.
Work on Patch upgrades / version upgrades testing to reconcile any PL / Greeks issue & avoid any regressions.
Reporting on progress on issues / showstoppers to manager and other stakeholders
Assist in developing business and operational processes and to participate in developing system training artefacts when required
Gather, analyze, and document business requirements for Structured Products and Exotic Derivatives across Interest Rate, Equity, FX, Credit, and Hybrid asset classes.
Lead Murex payoff activation and implementation activities for complex structured products including Range Accruals, Callable Interest Rate Swaps, Bermudan Swaps, Equity Autocallables, Reverse Convertibles, Snowballs, Barrier Products, Target Redemption Notes (TARNs) and other non-linear derivatives.
Coordinate with Front Office traders, Structuring teams, Quantitative Analysts, Market Risk, Product Control, Operations, and Finance teams to ensure accurate product configuration and lifecycle management.
Act as the primary liaison between the bank and external vendors including Murex and Numerix for implementation, pricing model validation, payoff activation, bug fixes, and enhancement requests.
Analyze product pricing requirements and collaborate with Quant teams to validate pricing models, market data dependencies, risk sensitivities (Greeks), calibration methodologies, and valuation adjustments.
Coordinate implementation of new pricing models, payoff templates, model parameterization, and market data requirements within Murex.
Manage end-to-end testing for structured products including trade booking, pricing validation, lifecycle events, risk calculations, P&L explain, limit monitoring, settlement generation, accounting impact, and regulatory reporting considerations.
Support model and payoff validation exercises by reconciling Murex valuations against vendor systems, market benchmarks, independent quant libraries, or Numerix calculations.
Work closely with Murex and internal development teams to troubleshoot valuation discrepancies, performance issues, simulation inconsistencies, and risk calculation anomalies.
Prepare functional specifications, business requirement documents, test cases, and implementation documentation for new structured product initiatives.
Participate in product approval processes and support onboarding of new products by ensuring operational readiness and front-to-back process alignment
Skills
Must have
8-15 years of total of working experience, including 5 -10 years of experience in Murex FO.
Extensive experience in setting up and validating Interest rate curves including for ARRs.
Expertise in multiple asset classes (at least 2 of the following) such as IR vanilla and exotic derivatives, Equity Derivatives, Commodity Derivatives, FX Derivatives, Structured Products Credit Derivatives, FIMM (Fixed Income, / Money Market).
Expertise in terms of pricing, valuation, risk management and sensitivities including for exotic products.
Strong exposure to FO Modules of Murex
E-Tradepad, Simulation, Livebook, RTPM, Pre-Trade Workflow, Market Data, Dynamic Tables, P&L Notepad, FDI Templates, Blotters, Risk Matrices etc.
Experience in implementation and supporting Murex v3.1 with regards to front office capabilities
Excellent knowledge of Capital Markets products and processes, front to back.
Experience on implementation of both linear and non-linear products in Murex
Strong analytical and problem-solving skills accompanied with excellent communication
Extensive experience supporting and implementing Structured Products and Exotic Derivatives within Murex.
Strong understanding of pricing, valuation, lifecycle events, and risk management of:
Interest Rate Range Accruals
Callable and Bermudan Swaps
CMS-based Structures
Equity Autocallables
Reverse Convertibles
Hybrid and Cross-Asset Structured Products
Experience activating and configuring exotic payoffs within Murex and working with associated pricing models and market data requirements.
Strong understanding of quantitative finance concepts including:
Monte Carlo Simulation
Trees and Lattice Models
Stochastic Interest Rate Models
Local/Stochastic Volatility Models
Correlation and Hybrid Model Frameworks
Sensitivity Analysis and Risk Attribution
Proven experience working directly with Quantitative Analysts, Structuring Desks, Murex Professional Services, and third-party valuation providers such as Numerix.
Experience validating exotic derivative pricing, Greeks, calibration parameters, volatility surfaces, correlation surfaces, and yield curve frameworks.
Experience with model governance, model validation, product approval processes, and regulatory requirements affecting structured products.
Demonstrated ability to manage complex implementations involving multiple stakeholders across Front Office, Risk Management, Quant teams, Operations, Finance, and external vendors.
Strong record of stakeholder management and leadership skills
Strong understanding of the financial markets, trading, and banking solutions
Strong knowledge of the Global Markets products and practices, front-to-end: pricing, limit checks, booking, risk management, accounting generation, settlements, and confirmation generation
Candidate must be technically astute and have had relevant exposure and experience with bank systems and processes.
Strong proven track record of liaising with stakeholders for business requirements, specification documents, testing processes and other relevant information.
Strong numerical skills coupled with the ability to deliver well under pressure and tight deadlines.
Candidate must display strong verbal and written communication skills.
Exposure to Murex Model Factory and Pricing Framework.
Experience with Numerix model libraries and structured product valuation methodologies.
Strong capability to perform valuation reconciliations between Murex, Numerix, Bloomberg, Reuters, or internal pricing engines.
Nice to have
Knowledge of Python, SQL, or scripting languages used for pricing validation and reconciliation
Other
Languages
English: C1 Advanced
Seniority
Senior</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.</span><br><span>Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</span></p><br><p><span><strong><em>We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.</em></strong></span></p><br><br><p><strong>About the role</strong></p><br><p>This role leads the growth function for Careem Food in Dubai and, by extension, UAE. The Manager owns bottom-up planning, tracks performance against plan, designs and program manages growth initiatives, and ensures cross-functional alignment. This person is the primary bridge between the growth team and the commercial organisation, with direct accountability for ensuring Food hits its revenue targets in the market.</p><br><p><strong>What you’ll do</strong></p><br><p><strong>Growth Planning &amp; Bottom-Up Strategy&nbsp;</strong></p><br><ul><li><ul><li>Own the bottom-up growth plan for Dubai/UAE – translating market opportunity into measurable targets across MAUs, OPU, ARPU, and revenue.&nbsp;</li><li>Build and maintain the quarterly and annual growth roadmap, ensuring tight alignment with organisational revenue goals.&nbsp;</li></ul></li></ul><p><strong>Performance Tracking &amp; Reporting</strong></p><br><ul><li><ul><li>Own the performance rhythm for Dubai/UAE: weekly/monthly plan vs. actuals reviews, funnel health checks, and initiative-level tracking.&nbsp;</li><li>Build and maintain dashboards that surface the health of key growth metrics across the customer funnel.&nbsp;</li><li>Proactively diagnose gaps vs. plan, identify root causes, and drive corrective actions at pace.&nbsp;</li></ul></li></ul><p><strong>Commercial Partnership &amp; Revenue Accountability&nbsp;</strong></p><br><ul><li><ul><li>Act as the primary growth point of contact for the Food commercial team – ensuring growth and commercial plans are tightly integrated.&nbsp;</li><li>Co-own revenue target delivery with the commercial team; design offers, incentives, and promotions that balance growth outcomes with unit economics.&nbsp;</li></ul></li></ul><p><strong>Initiative Design &amp; Execution&nbsp;</strong></p><br><ul><li><ul><li>Design growth initiatives end-to-end across user acquisition, engagement, retention, and monetisation.&nbsp;</li><li>Lead A/B testing and experimentation frameworks to iterate and optimize initiatives across channels.&nbsp;</li></ul></li></ul><p><strong>Program Management&nbsp;</strong></p><br><ul><li><ul><li>Own the execution cadence for the Dubai/UAE growth portfolio: scoping, resourcing, launch timelines, and post-launch measurement.&nbsp;</li><li>Ensure initiatives are delivered on time with clear owners, milestones, and success metrics.&nbsp;</li><li>Manage cross-team dependencies and proactively escalate blockers to leadership.</li></ul></li></ul><p><strong>Cross-Functional Stakeholder Management&nbsp;</strong></p><br><ul><li><ul><li>Align Product, Engineering, Operations, and Marketing around the Dubai/UAE growth agenda.&nbsp;</li><li>Communicate growth performance and strategy clearly to senior stakeholders and leadership.&nbsp;</li></ul></li></ul><p><strong>Customer Segmentation &amp; Lifecycle Management&nbsp;</strong></p><br><ul><li><ul><li>Build and manage customer segments using behavioural, demographic, and transactional data.&nbsp;</li><li>Design targeted retention and engagement programmes using cohort analysis and lifecycle insights.&nbsp;</li></ul></li></ul><p><strong>What you’ll need</strong></p><br><ul><li>Bachelor’s or Master’s degree in Business, Marketing, Engineering, Data Science, or a related field&nbsp;</li><li>5-7 years of experience in growth, product marketing, or strategy – with a focus on e-commerce, food delivery, or consumer tech platforms</li><li>Proven track record of owning growth plans and delivering against revenue or engagement targets&nbsp;</li><li>Experience coordinating cross-functional initiatives across product, engineering, and commercial teams&nbsp;</li><li>Prior experience in a high-growth, fast-paced market environment; MENA experience a strong plus&nbsp;</li><li>Strong analytical skills – data mining, statistical modelling, SQL&nbsp;</li><li>Deep understanding of A/B testing, cohort analysis, churn/attrition modelling, and CLTV&nbsp;</li><li>Proficiency in growth metrics: CAC, LTV, ARPU, OPU, conversion rates – Excellent program management skills – structured, detail-oriented, and able to juggle multiple workstreams</li><li>Strong stakeholder management and influencing skills – able to drive outcomes without direct authority</li><li>Clear, concise communicator – comfortable in senior stakeholder reviews and cross-functional forums&nbsp;</li><li>Deep understanding of food delivery market dynamics, customer behaviour, and the competitive landscape</li></ul><p><strong>What we’ll provide you</strong></p><br><p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</p><br><ul><li>Work and learn from great minds by joining a community of inspiring colleagues.</li><li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li><li>Explore new opportunities to learn and grow every day.</li><li>Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li><li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul><p>&nbsp;</p><br> </div>
<h2 class="h5">Job description</h2>
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<b>Primary Details</b>Time Type: Full timeWorker Type: Employee<p><b>Pricing Manager, Reinsurance</b></p><br><p><b>Dubai or Brussels (Hybrid)</b></p><br><p><b>Full-time, Permanent</b></p><br><br><p><b>The Opportunity</b></p><br><p>Are you an experienced pricing actuary looking to take the lead in shaping pricing strategy and driving profitable growth?</p><br><p>This is a highly visible role where you'll partner closely with underwriting and portfolio management teams to influence business decisions across a diverse reinsurance portfolio. You'll combine technical pricing expertise with commercial insight, helping to develop strategies, enhance pricing capabilities, and support sustainable portfolio performance.</p><br><p>Leading a team of pricing professionals, you'll play a key role in building actuarial excellence, delivering innovative pricing solutions, and ensuring business decisions are supported by robust analysis and data-driven insights.</p><br><br><p><b>About QBE</b></p><br><p>At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.</p><br><p>We're an international insurer with more than 13,000 people working across 26 countries – which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner.</p><br><p>What if you could have a positive impact – at work and in the world? As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind.</p><br><p><b>Your new role</b></p><br><ul><li><p>Develop and implement pricing strategies that support sustainable and profitable growth across the reinsurance portfolio.</p><br></li><li><p>Partner with Underwriting and Portfolio Management teams to provide commercial pricing expertise and influence key business decisions.</p><br></li><li><p>Lead and oversee pricing activity, ensuring business decisions are supported by robust modelling, analysis and insights.</p><br></li><li><p>Develop, enhance and maintain pricing models, tools and methodologies to meet evolving business needs.</p><br></li><li><p>Deliver portfolio, product and profitability analyses, identifying trends, opportunities and emerging risks.</p><br></li><li><p>Support business planning, forecasting and performance monitoring through the provision of pricing and management information.</p><br></li><li><p>Build strong relationships with internal and external stakeholders, acting as a trusted advisor on pricing-related matters.</p><br></li><li><p>Lead, coach and develop a team of pricing professionals, fostering a culture of collaboration, accountability and continuous improvement.</p><br></li></ul><p><b>About you</b></p><br><ul><li><p>Significant pricing actuarial experience within Life General Insurance or Reinsurance market.</p><br></li><li><p>Experience developing pricing strategies and delivering commercially focused pricing solutions.</p><br></li><li><p>Ability to build and enhance actuarial models, pricing tools and methodologies.</p><br></li><li><p>Leadership experience, with a track record of developing and managing high-performing teams.</p><br></li><li><p>Excellent stakeholder management and influencing skills, with confidence engaging senior business leaders.</p><br></li><li><p>Commercial awareness and the ability to balance technical excellence with business objectives.</p><br></li><li><p>Experience using analytical and programming tools such as Excel, VBA, SQL, R or similar.</p><br></li><li><p>Actuarial qualification (e.g. FIA, FCAS, ACAS or equivalent).</p><br></li></ul><br><br><br><br><p><b>Si vous souhaitez recevoir cette description de poste en français, veuillez contacter Sophie Debergues à l’adresse </b><b>sophie.debergues@qbe.com</b></p><br><p><b>Als u deze functiebeschrijving in het Frans wilt ontvangen, neem dan contact op met Sophie Debergues via </b><b>sophie.debergues@qbe.com</b><b>, die u deze zal toesturen. </b></p><br><p><b>Benefits </b> </p><br><p>We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: </p><br><p>As well as the benefits below we also offer an extensive choice of other options to suit you! </p><br><ul><li><p>30 days holiday a year with the option to buy up to 2 additional days. </p><br></li></ul><ul><li><p>Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. </p><br></li></ul><ul><li><p>Private medical insurance – we fund fully comprehensive private medical cover for you and all the family. </p><br></li></ul><ul><li><p>Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad. </p><br></li></ul><p>To learn more about benefits of working with us, click <u>Rewarding our people - QBE European Operations</u> </p><br><p><b>Awards & Recognition</b> </p><br><p>We value our employee’s experience with us and are proud to have been recognised for the following awards: </p><br><ul><li><p><b>Insurance Post British Insurance Awards 2025: </b>Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance </p><br></li></ul><ul><li><p><b>AXCO Global Insurance Awards 2024 Winner: </b>Network Management of the Year </p><br></li></ul><ul><li><p><b>Insurance Business UK 5-Star Cyber Awards 2024:</b> QBE rated as a 5-Star Cyber Insurer </p><br></li></ul><ul><li><p><b>Insurance Post British Insurance Awards 2023:</b> QBE rated as a 5-Star Employee </p><br></li></ul><p>To learn more about our achievements, click <u>here</u> </p><br><p><b>Apply now and let’s make it happen! </b> </p><br><p>If you’re looking for a career that combines your expertise and your empathy, click Apply today. </p><br><p>Your career. At the heart of it. </p><br><br><br><p><b>Skills:</b></p><br>Actuarial Science, Analytical Thinking, Coaching for success, Critical Thinking, Customer Value Management, Influencing, Innovation, Intentional collaboration, Managing performance, Navigating ambiguity, Negotiation, Pricing Strategies, Risk Management, Stakeholder Management, Team Management<p>How to Apply:</p><br><p>To submit your application, click "Apply" and follow the step by step process.</p><br><p>Equal Employment Opportunity:</p><br><p>QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.</p><br> </div>
<h2 class="h5">Job description</h2>
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<strong>Business Analyst (Retail Banking & Cards)</strong>
<strong>Role Overview</strong>
<p>We are seeking a highly skilled <strong>Business Analyst</strong> to support strategic banking and digital transformation initiatives within a leading financial services environment.</p><br><br>
<p>This role is responsible for bridging the gap between business stakeholders and technology teams by translating business requirements into functional solutions that drive measurable outcomes. The successful candidate will possess strong domain expertise across <strong>Retail Banking, Customer Onboarding, Customer Lifecycle Management, and Cards</strong>, combined with excellent analytical, stakeholder management, and communication skills.</p><br><br>
<p>You will play a key role in driving business change, enhancing customer journeys, and supporting the successful delivery of technology and process improvement initiatives within a regulated banking environment.</p><br><br>
<strong>Key Responsibilities</strong>
<ul>
<li>Collaborate with business stakeholders to gather, analyse, and document business requirements </li><li>Translate business needs into detailed functional specifications, user stories, process flows, and business requirements documentation </li><li>Work closely with Product Owners, Developers, QA teams, and project stakeholders to ensure successful solution delivery </li><li>Support User Acceptance Testing (UAT) activities and coordinate business validation and sign-off </li><li>Analyse and optimise existing banking processes, customer journeys, and operational workflows </li><li>Act as the primary liaison between business and technology teams, ensuring effective communication and alignment </li><li>Support initiatives across customer onboarding, KYC, digital banking, customer lifecycle management, and card-related products and services </li><li>Identify opportunities for process improvement, automation, and operational efficiencies </li><li>Ensure solutions comply with internal governance standards, business objectives, and regulatory requirements </li><li>Facilitate workshops, requirement gathering sessions, and stakeholder meetings to support successful project outcomes
</li></ul>
<strong>Required Skills & Qualifications</strong>
<ul>
<li>Bachelor's degree in Business Administration, Finance, Information Technology, or a related discipline </li><li>Minimum <strong>5 years of experience</strong> as a Business Analyst within the banking or financial services sector </li><li>Strong understanding of: <ul>
<li>Retail Banking </li><li>Customer Onboarding </li><li>Customer Lifecycle Management </li><li>Cards and Payments Domain </li></ul>
</li><li>Proven experience in requirement gathering, business process analysis, and solution documentation </li><li>Strong stakeholder management and communication skills </li><li>Hands-on experience with: <ul>
<li>Jira </li><li>Confluence </li><li>Microsoft Excel </li><li>SQL </li></ul>
</li><li>Experience working within Agile and Waterfall delivery environments </li><li>Excellent written and verbal communication skills in English </li><li>Strong analytical, problem-solving, and documentation capabilities
</li></ul>
<strong>Preferred Skills & Experience</strong>
<ul>
<li>Previous experience working within UAE banking institutions or international corporate environments </li><li>Knowledge of Open Banking, Banking APIs, FinTech integrations, and digital transformation initiatives </li><li>Experience supporting customer journey transformation, onboarding, servicing, retention, and lifecycle optimisation programmes </li><li>Familiarity with banking regulatory requirements and governance frameworks </li><li>Professional certifications such as: <ul>
<li>CBAP </li><li>CCBA </li><li>PMI-PBA </li><li>Certified Scrum Master (CSM) </li><li>Equivalent Business Analysis certifications </li></ul>
</li></ul>
<strong>Halian Group</strong>
<p>With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers. Our resourcing and smart services help you to realise tomorrow's potential. Discover the amazing things possible when you bring the right people and the right technologies together.</p><br><br>
<p>At Halian, we recognise that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organisations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives.</p><br><br>
<p>We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique.</p><br><br>
<p><strong>#LI-CC1</strong></p><br><br>
<br><br> </div>
About Ode With Anthropic<br><br>How do you turn a decades-old dataset into an industry-leading medical coding agent? Teach an AI receptionist to book appointments in Spanish? Automatically generate working data connectors from API docs? Build agents that write, test, and deploy their own software packages?<br><br>Anthropic is defining frontier AI. Ode is the team bringing frontier AI into practice.<br><br>We are a team of experienced builders who care deeply about getting complex AI systems into production, with strong conviction about what makes them succeed. As Anthropic’s services venture, we tackle the hardest, most consequential AI problems for companies with real stakes, working closely with their Applied AI and Product teams to turn frontier technology into real world impact.<br><br>We're backed by Anthropic, Blackstone, Hellman & Friedman, Goldman Sachs, General Atlantic, Leonard Green & Partners, Apollo Global Management, GIC, and Sequoia Capital.<br><br>We're headquartered in SF with offices in NYC, Raleigh-Durham, and Dubai.<br><br>The Role<br><br>Our customers come to us with ambitious, often fuzzy goals — make content moderation faster, customer service cheaper and better, unlock new integrations, automate the workflows no one else can touch.<br><br>Your job is to turn those goals into AI-powered solutions that work in the real world, and to own the journey from first conversation to live system to real business impact.<br><br>This Is a Forward-deployed, Full-stack Customer Role<br><br>Part engagement manager — you're the primary face of Ode to the client. Part product manager — you decide what we build and why. Part delivery/program manager — you run the execution motion end-to-end. Part “do whatever it takes" operator — you jump into the gaps to keep things moving.<br><br>What You’ll Do<br><br>Own the customer relationship end-to-end. Act as the customer's day-to-day strategic partner and primary point of contact, building trust across all levels of the organization and being candid about tradeoffs. Shape what we build and why. Translate ambiguous business problems into crisp problem statements, user journeys, and success metrics — and work with customers to define what "success" actually means. Turn messy problems into shipped solutions. Translate ambiguous needs into clear requirements, PRDs, and plans for engineers. Shape workflows, edge cases, and evaluation criteria for AI-powered systems. Drive execution across multiple AI products. Run the day-to-day rhythm — planning, check-ins, risk tracking — and coordinate between customers, engineers, designers, and Ode teammates to keep work unblocked and on time. Help create demand, not just fulfill it. Jump on early, messy conversations where the project is still a vague idea. Help founders and sales tease out real pain, sketch solution approaches live, and spot expansion opportunities. Drive adoption and long-term impact. Work with client teams on rollout, enablement, and change management so the systems you build actually get used. Bring back insights that inform Ode's playbooks and product direction. Bring judgment and clarity. When requirements are fuzzy or customers change course, be the person in the room who can say: here's what we're trying to do, here's what we know, here's the plan.<br><br>What You Bring<br><br>Customer-facing, high-stakes experience. You've led projects where customers were under pressure, stakeholders weren't aligned, and the path wasn't obvious. You're comfortable pushing back, reframing the problem, and holding the line on quality. We typically look for 6-10 years in product, consulting, or implementations, although we care more about what you've done than the label on your resume. Real product and delivery experience. You've built and shipped products with engineers and designers across multiple cycles. You can run an execution rhythm — stand-ups, planning, tracking, retros — without turning it into process theater. -Structured problem-solving and communication. You ask good questions, structure chaos, and turn ambiguity into a plan — moving from whiteboarding with execs to writing a crisp doc for engineers without losing the plot. Bias for action and ownership. You roll up your sleeves and make things happen, whether that's writing a scrappy SQL query, drafting a support playbook, or jumping into a last-minute exec demo. - Comfort with ambiguity and intensity. You like high-energy environments, messy problems, and "we haven't done this before" projects. You can juggle multiple customers, keep priorities straight, and make good calls with incomplete information. AI curiosity, not AI Dogma. You don't need deep AI expertise on day one — you do need strong reasoning, a desire to learn fast, and a willingness to overuse AI in your own workflow.<br><br>How Ode Is Different<br><br>A typical PM here ships two to three products per year and learns from dozens more. You have outsized autonomy on each product — but you won't have a year to polish a single system. The upside is constant time on the frontier of models and tooling, and a muscle for AI product development that's hard to build anywhere else.<br><br>Many PMs look back at this as the biggest growth period of their career. But it's possible you won't like it — we recommend using the interview process to hear what our team members think.<br><br>Our Values<br><br>Overdeliver: We are writing the playbook on how to create enterprise value with LLMs, and building our reputation as the world’s best applied AI team. Overuse AI: We obsessively explore and experiment with Claude to push the frontier of applied AI and share what we learn with our teammates. Over”engineer” the Culture: We’re building a culture that attracts and retains top applied AI talent, and we stress test large decisions through the perspective of our world class builders.<br><br>Location<br><br>Dubai<br><br>Work Arrangement: 4 days in-person, Fridays remote<br><br>Benefits<br><br>???? Competitive Compensation Package: Attractive salary aligned with your experience ???? Unlimited PTO: Take the time you need to relax and rejuvenate.???? Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy.???? Team Events and Activities: Regular events to build camaraderie and a strong team spirit.<br><br>Ready to join us?
<h2 class="h5">Job description</h2>
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<p>Amazon’s Unified Alternate Fulfillment channel (UAF) team is looking for an experienced Program Manager for regional program management across Africa, Middle East and Turkey (AMET region) to expand the network of Seller Flex, Vendor Flex and Direct fulfillment channels.<br>Our Program Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. As a Program Manager, the mission will be to pioneer new ways of thinking, designing and delivering exceptional results. By collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.<br>Key job responsibilities<br>• Create innovative solutions using data and research to address wider challenges in your organization.<br>• Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organizations.<br>• Work alongside senior leadership to establish and prioritize improvement programs, seeing them through from start to finish.<br>• Enhance operational performance on every program in partnership with your stakeholders.<br>A day in the life<br>As a Program Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.<br>Program Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.<br>About the team<br>The Global Specialty Fulfillment (GSF) organization covers specialized function such as Heavy and Bulky fulfillment network, Ultra Fast grocery deliveries and Unified Alternate Fulfillment (UAF). The UAF channels allow Amazon to fulfill customer orders directly from our vendor/ seller warehouse, offering millions of new selection while holding the same Prime bar of customer experience (CX) as provided by Amazon FCs.<br>- 3+ years of program or project management experience<br>- 3+ years of working cross functionally with tech and non-tech teams experience<br>- 3+ years of defining and implementing process improvement initiatives using data and metrics experience<br>- Bachelor's degree<br>- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL<br>- Experience defining program requirements and using data and metrics to determine improvements<br>- 3+ years of driving end to end delivery, and communicating results to senior leadership experience<br>- 3+ years of driving process improvements experience<br>- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization<br>- Experience building processes, project management, and schedules<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
???? We're Hiring: Card Services Manager???? Location: United Arab Emirates (Remote) ???? Employment Type: Full-Time ???? Experience Level: Mid-Level to Senior ???? Work Arrangement: Fully Remote About UsWe are a financial-services-focused organization committed to delivering secure, reliable, customer-centric payment and card solutions through operational excellence, technology, risk management, regulatory compliance, and continuous innovation. Our distributed teams collaborate across Card Operations, Product, Payments, Technology, Risk, Fraud, Compliance, Finance, Customer Service, Cybersecurity, Legal, Banking Partners, Payment Networks, Processors, and Executive Leadership to deliver seamless card services and protect customers and organizational assets. The Role We are seeking an experienced Card Services Manager to lead card operations, issuance, servicing, transaction processing, customer support, card lifecycle management, fraud controls, operational risk, and service performance. The ideal candidate will combine strong card-services expertise with operational leadership, payments knowledge, regulatory awareness, risk management, process improvement, and customer-experience capabilities. The role will be responsible for managing the end-to-end card lifecycle, from application and issuance through activation, transaction support, disputes, replacement, renewal, suspension, closure, and reconciliation. Key Responsibilities Develop and implement card-services strategies, operating models, policies, procedures, and service standards aligned with organizational objectives. Manage end-to-end card lifecycle operations covering application, approval, personalization, issuance, activation, usage, servicing, replacement, renewal, suspension, closure, and disposal. Oversee debit, credit, prepaid, corporate, virtual, and other card products where applicable. Manage card issuance and fulfillment processes, ensuring cards and PIN-related services are delivered securely and within established service levels. Coordinate with card processors, payment networks, banks, personalization bureaus, couriers, technology providers, and other external partners. Monitor card-production and fulfillment performance, including turnaround times, delivery accuracy, failed deliveries, returned cards, and service exceptions. Manage card activation, PIN management, card blocking, unblocking, replacement, renewal, expiry, and account-status processes. Ensure appropriate controls are in place for lost, stolen, compromised, damaged, expired, or otherwise restricted cards. Monitor card transaction processing and coordinate with Payments and Technology teams to resolve transaction-processing issues. Manage card-related customer inquiries, service requests, complaints, escalations, and operational incidents. Establish customer-service standards for card-related support and ensure timely resolution of service issues. Work with Fraud and Risk teams to monitor suspicious card activity, fraud trends, transaction anomalies, and potential card compromise. Support the implementation of fraud-prevention controls, transaction-monitoring rules, authentication processes, card controls, and customer alerts. Coordinate with Compliance and Legal teams to ensure card operations comply with applicable UAE financial regulations, payment-network rules, consumer-protection requirements, AML requirements, data-protection obligations, and internal policies. Monitor changes in card and payments regulations and assess their impact on products, processes, systems, and customer servicing. Manage card disputes, chargebacks, transaction investigations, and related operational processes in coordination with relevant teams and payment networks. Establish procedures for dispute intake, investigation, documentation, representment, resolution, and customer communication. Monitor chargeback trends and identify opportunities to reduce financial losses and operational inefficiencies. Coordinate card-related reconciliation activities with Finance, including settlement, transaction clearing, fees, adjustments, refunds, chargebacks, and financial exceptions. Monitor card-program financial performance and identify opportunities to improve operational efficiency and cost management. Manage card-related fees, pricing, service charges, interchange-related processes, and other commercial considerations where applicable. Work closely with Product teams on new card products, features, digital-card capabilities, rewards, loyalty programs, and customer-service enhancements. Support card-product launches, migrations, system upgrades, processor changes, and major operational transformation projects. Manage relationships with payment networks, processors, issuing partners, banks, fintech providers, technology vendors, and other strategic partners. Negotiate and monitor service-level agreements, operational requirements, performance standards, commercial terms, and escalation procedures. Establish business-continuity and disaster-recovery procedures for critical card services. Coordinate incident response for card-processing outages, system failures, cybersecurity incidents, processor disruptions, and other operational events. Maintain comprehensive card-service records, operational logs, incident registers, dispute records, reconciliation reports, vendor-performance records, and compliance documentation. Develop and monitor card-service KPIs, operational dashboards, risk indicators, and performance reports. Analyze card transaction volumes, approval rates, decline rates, fraud levels, dispute volumes, service requests, operational costs, and customer behavior. Identify opportunities to automate card-service processes and improve straight-through processing, digital servicing, and customer self-service. Evaluate emerging payment technologies such as virtual cards, tokenization, contactless payments, mobile wallets, digital issuance, and enhanced authentication solutions. Lead continuous-improvement initiatives to reduce processing times, operational errors, customer complaints, fraud exposure, and service costs. Prepare management reports, operational reviews, risk assessments, vendor-performance reports, and strategic recommendations for senior leadership. Key Performance Indicators (KPIs) Performance will be measured through a combination of operational, financial, customer, risk, and service KPIs, including:Card issuance turnaround time Card activation rate Card delivery success rate Card-service availability Transaction approval rate Transaction decline rate Card transaction processing accuracy Customer-service response time Customer complaint resolution time Card replacement turnaround time Renewal performance Chargeback resolution rate Chargeback loss rate Fraud-loss rate Fraud detection effectiveness Operational error rate Reconciliation accuracy Service-level agreement compliance Vendor performance Customer satisfaction Digital-card adoption Self-service adoption Card-program operating cost Business-continuity performance Candidate Profile The successful candidate should have strong experience in card operations, payments, banking operations, fintech, transaction processing, or a related financial-services discipline. Experience managing debit, credit, prepaid, corporate, virtual, or other payment-card programs would be advantageous. The candidate should have strong knowledge of the card lifecycle, payment processing, card servicing, disputes, fraud controls, regulatory requirements, and operational risk. Experience working with international payment networks, card processors, issuing banks, or fintech platforms is highly desirable. What You'll Bring Proven experience in card services, card operations, payments, banking operations, or fintech. Strong understanding of the end-to-end card lifecycle. Experience managing card issuance, activation, replacement, renewal, suspension, and closure. Strong knowledge of card transaction processing and payment operations. Experience with chargebacks, disputes, refunds, and transaction investigations. Strong understanding of card fraud, transaction monitoring, and operational risk. Experience working with payment networks, processors, banks, or card-technology providers. Strong knowledge of financial-services compliance and regulatory requirements. Experience managing service-level agreements and external vendors. Strong operational, analytical, and problem-solving capabilities. Excellent communication, stakeholder-management, and negotiation skills. Experience with card-management systems, payment-processing platforms, CRM systems, and operational reporting tools. Strong Excel and data-analysis capabilities; SQL, Power BI, or similar tools are advantageous. Experience with digital wallets, tokenization, virtual cards, or contactless payments is advantageous. Highly customer-focused, commercially minded, detail-oriented, and risk-conscious. Ability to manage multiple operational priorities and high-volume service environments. Ability to work independently and effectively within a fully remote environment. Relevant degree in Finance, Banking, Business, Economics, Technology, or a related discipline. Professional qualifications in payments, banking, risk, compliance, or operations are advantageous. Experience working within the UAE or wider GCC financial-services market is highly desirable.
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise Saa S companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.<br><br>The Role<br><br>As Senior Applied Value Engineer, you are a strategic pioneer leading the charge in solving complex, business-critical problems for our customers. Working with our most strategic global accounts, you will diagnose their strategy and key operational challenges to discover and build tailored, domain-specific use cases. You will architect and prototype state-of-the-art AI and technical solutions on the Celonis platform, demonstrate their business impact to C-suite Executives, and ensure successful implementation, adoption, and value realization.<br><br>The Work You’ll Do<br><br>Discovery & Advanced AI Solutioning: Act as the foremost Celonis product and domain positioning expert. Seamlessly translate deep domain expertise and complex customer requirements into flawless enterprise architecture. You will lead technical discovery to architect, prototype, and build bespoke, state-of-the-art AI solutions targeting nuanced operational pain points. AI Solution Development: Lead the end-to-end execution of high-stakes Proof-of-Value (PoV) projects. Architect and deliver highly secure, scalable LLM/agent systems with advanced RAG, tools, and strict guardrails; integrating flawlessly with rigid enterprise data, identity, and compliance frameworks. Value Selling & Realization: Act as a trusted advisor, maintaining active involvement with strategic accounts to ensure programmatic value realization until agreed-upon value, massive adoption thresholds, and operational transformations are achieved. Domain & Industry Specialization: Leverage deep domain expertise combined with cross-system, AI-driven solutioning to architect industry-specific E2E solutions. You will codify this work into reusable methodology and globally scalable assets to accelerate time-to-value and mentor junior peers.<br><br>The Qualifications You Need<br><br>Executive-Facing Presales & Value Engineering (7+ years): Demonstrated experience independently owning the technical close and driving compelling AI transformation narratives. Requires a proven background in accountable PoV execution, complex ROI/TCO modeling, and showcasing the "Art of the Possible" by pitching visionary solutions to hidden problems—with a clear track record of driving projects all the way through to achieved value. Domain & Industry Expertise: Comprehensive knowledge of core operational workflows and industry landscapes (e.g., supply chain, finance). You can speak the language of C-suite executives and seamlessly connect complex, systemic bottlenecks to strategic AI solutions. Agentic AI Systems: Advanced architectural mastery of LLM orchestration, tool use/function calling, RAG, agents, prompt engineering, and agentic patterns for enterprise workflows. Math & Operations Research: Practical, expert-level application of linear/nonlinear optimization, rigorous statistical analysis, reinforcement learning, and advanced predictive forecasting. Production ML/LLMOps at Scale: Extensive experience in designing deployment architectures and dictating reliability standards for production-grade AI across cloud providers (AWS Bedrock, Azure AI, GCP Vertex AI). Software/Data Engineering: Python proficiency, modular API design, creating reusable libraries, advanced SQL, and scalable data integration using ML/AI frameworks (PyTorch, Tensor Flow, scikit-learn, XGBoost, Hugging Face). AI Architecture & Security: Proven ability to architect secure enterprise cloud environments, ensuring stringent adherence to identity and access management (IAM) protocols, data governance frameworks, global privacy laws, and overarching security standards. Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos. Flawless English with exceptional executive presence. Degree: Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience preferred.<br><br>What Celonis Can Offer You<br><br>Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations. Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants. Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment. Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration. Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform. Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance. Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually. Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued. Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.<br><br>About Us<br><br>Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.<br><br>Get familiar with the Celonis Process Intelligence Platform by watching this video.<br><br>Celonis Inclusion Statement<br><br>At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.<br><br>Your Privacy<br><br>Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices<br><br>By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.<br><br>Please be aware of common job offer scams, impersonators and frauds. Learn more here.
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<strong>Business Analyst - Open Finance </strong>
<strong>Role Overview</strong>
<p>We are seeking an experienced <strong>Business Analyst</strong> to join a leading financial services organisation, supporting strategic transformation and digital banking initiatives.</p><br><br>
<p>This role is responsible for bridging the gap between business stakeholders and technology teams, ensuring business requirements are translated into effective, scalable, and compliant solutions. The successful candidate will possess strong banking domain expertise, exceptional stakeholder management skills, and a proven ability to drive business outcomes through process improvement, requirements analysis, and solution delivery.</p><br><br>
<p>The ideal candidate will have experience working within banking or financial services environments, with exposure to customer onboarding, customer lifecycle management, digital banking, and regulatory frameworks.</p><br><br>
<strong>Key Responsibilities</strong>
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<li>Collaborate with business stakeholders to elicit, analyse, and document business requirements </li><li>Translate business needs into functional specifications, epics, user stories, process flows, and business requirements documents (BRDs) </li><li>Act as the key liaison between business and technology teams, ensuring clear communication and alignment </li><li>Work closely with Product Owners, Developers, Architects, and QA teams to support successful project delivery </li><li>Support User Acceptance Testing (UAT) activities, including planning, execution, and business sign-off </li><li>Analyse and optimise existing business processes, customer journeys, and operational workflows </li><li>Prepare and maintain documentation including BRDs, process maps, use cases, and business impact assessments </li><li>Ensure solutions align with regulatory requirements, governance standards, and business objectives </li><li>Contribute to initiatives involving customer onboarding, KYC, customer lifecycle management, and digital transformation </li><li>Identify opportunities for process improvement and operational efficiency across banking products and services </li><li>Support Agile and Waterfall delivery teams through backlog refinement, requirement clarification, and stakeholder engagement
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<strong>Required Skills & Qualifications</strong>
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<li>Bachelor's degree in Business Administration, Finance, Information Technology, or a related discipline </li><li>Minimum 5 years of experience as a Business Analyst within banking or financial services environments </li><li>Strong understanding of: <ul>
<li>Retail Banking and/or Corporate Banking </li><li>Digital Banking Platforms </li><li>Customer Onboarding and KYC Processes </li><li>Customer Lifecycle Management </li><li>Core Banking Systems </li></ul>
</li><li>Proven experience in requirements gathering, business process analysis, and solution design </li><li>Strong stakeholder management and communication skills </li><li>Hands-on experience with: <ul>
<li>Jira </li><li>Confluence </li><li>Microsoft Excel </li><li>SQL </li></ul>
</li><li>Experience working with Agile and Waterfall delivery methodologies </li><li>Excellent verbal and written communication skills in English </li><li>Strong analytical and problem-solving capabilities
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<strong>Preferred Skills & Experience</strong>
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<li>Previous experience within UAE banking institutions or international corporate environments </li><li>Knowledge of Open Banking, Banking APIs, FinTech integrations, and digital banking ecosystems </li><li>Exposure to enterprise-wide digital transformation programmes </li><li>Professional certifications such as: <ul>
<li>CBAP </li><li>CCBA </li><li>PMI-PBA </li><li>Certified Scrum Master (CSM) </li><li>Equivalent Business Analysis certifications </li></ul>
</li><li>Experience across the full customer journey, including onboarding, servicing, retention, and lifecycle optimisation </li><li>Familiarity with banking regulatory requirements and governance frameworks
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<strong>Halian Group</strong>
<p>With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers. Our resourcing and smart services help you to realise tomorrow's potential. Discover the amazing things possible when you bring the right people and the right technologies together.</p><br><br>
<p>At Halian, we recognise that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organisations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives.</p><br><br>
<p>We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique.</p><br><br>
<p><strong>#LI-CC1</strong></p><br><br>
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Market <br> Advanced Manufacturing <br>
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<p>At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.</p><br><br>
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<br> Your impact <br>
<p>Overview: </p><br><br><p><span>The intern will support application development and Power BI dashboard delivery across internal business needs. </span></p><br><br><br><p><span>Key responsibilities will include: </span></p><br><br><ul><li><span>developing and testing applications or workflow tools, building and maintaining Power BI dashboards, </span></li><li><span>preparing and validating datasets, documenting solutions, and supporting automation or AI/ML-enabled use cases where relevant. The role will involve working closely with team to turn data and process requirements into practical digital solutions.</span></li></ul><br>
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<br> Here's what you'll need <br>
<p>Requirements: </p><br><br><ul><li><span>Computer Science graduate or final-year student, or equivalent degree in Software Engineering, Data Science, Information Systems, or related technology discipline</span></li><li><span>Hands-on exposure to real business application development, Power BI dashboards, automation, and AI/ML-enabled use cases. The role offers the chance to work with experienced professionals, develop both technical and business skills, contribute to meaningful digital solutions, and potentially be considered for a full-time role based on performance and business need.</span></li><li><span>Growth for the successful candidate would mean progressing from task-based technical support to independently owning small application or dashboard workstreams.</span></li><li><span>A successful internship may also create an opportunity for the candidate to be considered for a full-time role, subject to business need, performance, and availability of suitable opportunities. </span></li><li><span>Relevant experience includes application development using tools or languages such as React, Python, JavaScript. Experience with Power BI, DAX, Power Query, SQL, Excel, data modelling, APIs, and basic database concepts would be beneficial. Exposure to AI/ML concepts, automation, data analytics, Git/version control, and cloud platforms such as Azure would be an advantage.</span></li></ul>
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<br> From our inclusive employee networks to our positive mental health champions – we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed.<br>
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With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits and opportunities to do good too – from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place.<br>
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No matter what drives you, you’ll discover how you can cultivate, nurture and achieve your goals – all at a single global company.<br>
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<p>We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.</p><br><br>
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<p>Onsite employees are expected to attend a Jacobs Workplace on a full-time basis, as required by the nature of their role.</p><br><br>
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<p>Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.</p><br><br>
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<br> Locations <br> CityStateCountry<br>Bur DubaiAll AE RegionsUnited Arab Emirates<br>
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