Jobs in Tourism Sector in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><strong>About Hyatt</strong></span></span><p><span><span>At Hyatt, care connects us. It all starts with people who care. We believe in the power of belonging – making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human, connected, and sustainable. Here, everyone’s role matters. Opportunities are yours to shape, and your individuality is celebrated.</span></span></p><br><p><span><strong>The Role</strong></span></p><br><p><span><span>As a Sales Manager - Leisure, you will play a key role in driving leisure segment revenue, building strong partnerships with travel trade partners, and positioning the property as a preferred destination for leisure travelers. You will develop and maintain relationships with tour operators, travel agencies, wholesalers, DMCs, and other leisure travel partners, while identifying new business opportunities across local, regional, and international markets.</span></span></p><br><p><span><span>Working closely with Sales &amp; Marketing, Revenue and Operations teams, you will create and execute strategic sales plans that maximize room revenue, increase market share, and enhance the hotel's visibility within the leisure travel sector. Your efforts will directly contribute to the property's commercial success while delivering Hyatt's commitment to exceptional guest experiences.</span></span></p><br><p><span><strong>What We Offer</strong></span></p><br><p><span><span>At Hyatt, we open doors. There's a home for every stage of your career. With us, you'll discover opportunities you may not have known existed. We nurture curiosity and support your growth through professional training, development programs, and internal mobility across brands and international locations. Here, you are empowered to build a meaningful and rewarding career, develop valuable industry relationships, and contribute to creating unforgettable travel experiences for guests from around the world.</span></span></p><br><br><b>Qualifications:</b><br><ul><li><p><span><span>Proven experience as a Leisure Sales Manager, Sales Manager, or a similar sales role within the hospitality industry.</span></span></p><br></li><li><p><span><span>Strong knowledge of leisure travel markets, including tour operators, travel agencies, wholesalers, online travel partners, and destination management companies (DMCs).</span></span></p><br></li><li><p><span><span>Demonstrated success in driving leisure room night production, revenue growth, and market share.</span></span></p><br></li><li><p><span><span>Excellent communication, negotiation, networking, and presentation skills.</span></span></p><br></li><li><p><span><span>Strong relationship-building abilities with a customer-focused approach and a deep understanding of leisure traveler trends and market dynamics.</span></span></p><br></li><li><p><span><span>Ability to develop and implement strategic sales plans, identify emerging market opportunities, and achieve business objectives.</span></span></p><br></li><li><p><span><span>Highly organized, self-motivated, and capable of managing multiple accounts and projects simultaneously.</span></span></p><br></li><li><p><span><span>Experience participating in trade shows, sales missions, industry events, and client engagement activities.</span></span></p><br></li><li><p><span><span>Analytical mindset with the ability to interpret performance data, market intelligence, and revenue trends.</span></span></p><br></li><li><p><span><span>Collaborative team player who works effectively with Revenue Management, Marketing, Reservations, and Operations teams to maximize commercial results.</span></span></p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview <p>Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&amp;B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</p><br> <p>We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</p><br> <p>To successful candidates, we offer a diverse progressive corporate working environment&nbsp;with clear growth potential along with award winning sales &amp; marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.</p><br> Job Description <ul> <li>Manage and track all documents related to DLD, RERA, and Government Relations.</li> <li>Scan, organize, and maintain both physical and digital records in accordance with internal procedures.</li> <li>Archive inactive records systematically for future reference.</li> <li>Create and maintain an efficient filing system to support seamless information management.</li> <li>Retrieve permits, contracts, and agreements quickly and accurately when required.</li> <li>Conduct regular audits to ensure all records are accurate, complete, and up to date.</li> <li>Manage incoming and outgoing departmental documents and correspondence.</li> <li>Verify that all documents contain current and factual information related to ongoing tasks.</li> <li>Validate incoming documents for accuracy and completeness.</li> <li>Review and edit outgoing documents for typographical, grammatical, and factual errors.</li> <li>Ensure all documents meet professional standards before distribution to stakeholders.</li> <li>Translate documents from English to Arabic and vice versa with accuracy and cultural sensitivity.</li> <li>Prepare various reports for management on behalf of the Head of Department.</li> <li>Ensure reports are clear, concise, and tailored to the needs of senior leadership.</li> <li>Must be familiar with DLD and RERA platforms, including Oqood and TAS systems.</li> </ul> Desired Skill &amp; Expertise <ul> <li>UAE National with Family book</li> <li>Experience in coordinating with UAE Government entities like DLD, RERA, etc.</li> <li>Knowledge of MS Office (Word , Excel &amp; Powerpoint)</li> <li>Should have sound knowledge in RERA</li> <li>Must be able to maintain confidentiality of information.</li> <li>Perform other duties as requested by management.</li> <li>Should be proficient in English &amp; Arabic</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview <p>Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&amp;B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</p><br> <p>We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</p><br> <p>To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales &amp; marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.</p><br> Job Description <strong>Key Responsibilities</strong> <ul> <li><p><strong>Client Engagement &amp; Qualification</strong></p><br> <ul> <li>Contact and confirm every client booked for the travel stage.</li> <li>Assess and identify potential investors by understanding their financial profile, occupation, existing investments, and overall suitability.</li> <li>Ensure the client meets the financial requirements for the investment trip, including the reservation fee and initial payment plan.</li> <li>Determine the client’s investment aspirations and reasoning.</li> <li>Verify that the client is the sole decision-maker or ensure that all relevant parties attend the investment trip.</li> <li>Encourage clients to travel at the earliest possible date post-purchase.</li> </ul></li> <li><p><strong>Investment Trip Preparation</strong></p><br> <ul> <li>Clarify client expectations for the TFG investment trip.</li> <li>Ensure the client understands the two-day Investment Visit itinerary and its purpose.</li> <li>Promote urgency by highlighting available discounts and limited product availability.</li> <li>Communicate and promote ongoing TFG investment promotions.</li> </ul></li> <li><p><strong>Internal Coordination &amp; Payment Processing</strong></p><br> <ul> <li>Collaborate with internal teams, including Travel, Tele-Sales, and Property Consultants, to streamline the client experience.</li> <li>Address and resolve any pending payments related to travel (tickets, visas, etc.).</li> <li>Ensure all necessary documents are collected and payment receipts match the package price.</li> </ul></li> </ul> Desired Skill &amp; Expertise <p><strong>Skills Required:</strong></p><br> <ul> <li>Prior experience in outbound sales calls or telesales is highly desirable.</li> <li>Strong communication and persuasion skills.</li> <li>Ability to assess client financial profiles and investment potential.</li> <li>Excellent organizational and time-management abilities.</li> <li>Target-driven mindset with the ability to work under pressure.</li> <li>Customer-focused approach with problem-solving capabilities</li> <li>UAE National with Family Book.</li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.</p><br><p>Nestled&nbsp;amongst lush greenery&nbsp;on&nbsp;the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical&nbsp;and relaxing&nbsp;sanctuary, only a&nbsp;short distance away from the vibrant, buzzing metropolis of Dubai.</p><br><p>With&nbsp;&nbsp;touches of French&nbsp;elegance&nbsp;interlaced&nbsp;throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.</p><br><p>The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.</p><br><br>Job Description<br><br><ul><li>Warmly welcome guests upon arrival, assist with registration, and ensure smooth check-in/check-out procedures.</li><li>Verify guest preferences, ensuring that room assignments and special requests are met.</li><li>Offer a seamless departure process by handling check-out swiftly, ensuring all accounts are accurately settled.</li><li>Handle guest inquiries, requests, and complaints with the utmost professionalism, responding promptly and efficiently.</li><li>Offer tailored recommendations about hotel services, local attractions, and events to enhance the guest experience.</li><li>Manage guest expectations and resolve any issues or concerns to ensure complete satisfaction.</li><li>Accurately manage room assignments and keep guest profiles updated.</li><li>Process billing and payments, including cash, credit cards, and digital transactions, ensuring correctness and confidentiality.</li><li>Resolve billing discrepancies with efficiency, providing clarity on charges as needed.</li><li>Handle reservation modifications, cancellations, and special requests while ensuring the availability of preferred accommodations.</li><li>Keep the reservations system up-to-date, ensuring accuracy and maximizing room occupancy.</li><li>Work closely with the Sales and Reservations team to confirm guest bookings and accommodate last-minute changes.</li><li>Provide concierge services by helping guests with transportation, restaurant reservations, spa appointments, tickets to events, and other special requests.</li><li>Proactively anticipate guest needs and provide personalized service, such as arranging surprise amenities or requests for special occasions.</li><li>Maintain thorough knowledge of hotel amenities, services, and operational procedures to provide accurate information to guests.</li><li>Stay informed about local attractions, restaurants, and events, and provide informed recommendations to enhance guests’ stays.</li><li>Work cohesively with other departments such as Housekeeping, Engineering, and F&amp;B to address guest needs and resolve any service issues.</li><li>Assist team members during peak hours and high-demand periods, maintaining a calm and professional demeanor.</li><li>Ensure the front desk area is clean, organized, and welcoming at all times.</li><li>Handle administrative tasks such as filing, sorting, and data entry as needed.</li><li>Follow hotel policies, procedures, and safety standards, ensuring the well-being of guests and team members.</li><li>Monitor security systems and report any suspicious activity or safety concerns to appropriate departments.</li><li>Ensure that all guest information remains confidential and is handled with respect.</li></ul><br>Qualifications<br><br><ul><li>Previous experience in hospitality or customer service, preferably in a luxury hotel or 5-star environment.</li><li>Experience with property management systems (PMS) or hotel reservation software is highly preferred.</li><li>Excellent communication and interpersonal skills with the ability to manage challenging situations calmly and professionally.</li><li>Strong multitasking abilities and the capacity to handle high-pressure situations.</li><li>Problem-solving skills with the ability to find creative solutions to guest concerns.</li><li>Exceptional attention to detail, ensuring high standards of service and accuracy in billing and room assignments.</li><li>High school diploma or equivalent required; a degree in hospitality management or related fields is a plus.</li><li>Proficiency in English; additional languages such as Spanish, French, or Mandarin are a significant advantage.</li><li>Experience using property management systems (PMS), reservations software, and basic office software (Word, Excel, Outlook).</li><li>Ability to operate hotel phone systems, fax, and other office equipment.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Senior Barista - Presencial 2026 About the Opportunity <p>Join one of Dubai's leading luxury hospitality groups and become part of a team passionate about delivering exceptional guest experiences.</p><br> <p>As a <strong>Barista</strong>, you will prepare premium coffee beverages and provide warm, personalized service while maintaining the highest standards of quality and presentation. This is an excellent opportunity for hospitality professionals who are passionate about coffee, customer service, and creating memorable moments for guests.</p><br> Key Responsibilities <ul> <li> Prepare and serve specialty coffees, teas, juices, smoothies, and light food items following company standards. </li> <li> Deliver friendly, professional, and personalized service to every guest. </li> <li> Maintain excellent knowledge of the menu and confidently recommend products based on guest preferences. </li> <li> Ensure all beverages and food items are prepared accurately and consistently. </li> <li> Support the preparation of signature beverages while maintaining premium presentation standards. </li> <li> Operate coffee machines and equipment, including daily calibration and maintenance checks. </li> <li> Monitor stock levels, rotate products following FIFO procedures, and ensure proper storage in accordance with food safety standards. </li> <li> Process guest orders and payments accurately while following cashiering procedures. </li> <li> Maintain cleanliness, organization, and hygiene throughout the work area. </li> <li> Respond promptly to guest feedback and contribute to a positive dining experience. </li> </ul> What We're Looking For <ul> <li> Minimum <strong>1 year of experience</strong> as a Barista within a luxury hotel, specialty café, or premium hospitality environment. </li> <li> Passion for specialty coffee and exceptional guest service. </li> <li> Experience operating professional espresso machines and coffee equipment. </li> <li> Basic Food Safety &amp; Hygiene certification or training. </li> <li> Excellent communication and interpersonal skills. </li> <li> Good command of spoken English; additional languages are an advantage. </li> <li> Strong attention to detail and ability to work efficiently in a fast-paced, multicultural environment. </li> <li> Professional appearance and positive attitude. </li> </ul> What We Offer <ul> <li> Competitive tax-free salary. </li> <li> Company-provided accommodation. </li> <li> Transportation to and from work. </li> <li> Duty meals. </li> <li> Medical insurance. </li> <li> Annual paid leave. </li> <li> Flight ticket from your home country to Dubai. </li> <li> Ongoing learning and career development opportunities. </li> <li> The opportunity to work with one of the world's leading luxury hospitality employers. </li> </ul> Recruitment Process <p>Selected candidates will be invited to attend an <strong>in-person interview</strong> with the employer's recruitment team and PHRS during our <strong>August 2026 Recruitment Tour</strong>:</p><br> <p> <strong>Buenos Aires:</strong> August 10–11</p><br> <p> <strong>Bogotá:</strong> August 13–14</p><br> <p> <strong>Medellín:</strong> August 16–17</p><br> <br> <br> </div>

Hiring full-time experienced Prosthodontist specialist / GP Dentist with implant privilege for Bright Smile Medical center in Alain the biggest modern VIP Dental Facility with 28 active treatment rooms and 26 full-time Doctors and Specialists referring patients daily between all department , with huge daily patients flow in very busy and fast-expanding Multispecialty Medical Center.<br>Prosthodontist specialist / GP Dentist with implant privilege must be Bilingual Arabic and English and must have DOH or DHA or MOH license Or pass Abu Dhabi Orthodontist license exam<br>All our doctors and specialists are on exclusive incentive contract, full time experienced specialists can expect to receive 65k in incentives monthly and the sky is the limit<br>Looking for positive and energetic candidates to join our amazing team in the new VIP Medical Center that specialized in high-end Cosmetic Procedures in Medical and Dental and Laser and all cosmetics and Aesthetic procedures.<br>Email your C. V to apply@brightsmilemc.ae to schedule meeting and interview and tour in the Building , or Bring Your C. V or Resume in person as walk in interviews daily at Bright Smile Medical center in Alain 1pm and 7pm except Saturday, walk in interviews reserved only for doctors and specialist as we appreciate their time

<ul><li>Craft personalized travel itineraries by deeply understanding clients' preferences, needs, and budgets, ensuring an unforgettable experience.</li><li>Research and negotiate with airlines, hotels, and tour operators to secure the best rates and exclusive deals for clients.</li><li>Provide expert guidance on travel regulations, visa requirements, and health advisories, ensuring clients are well-prepared for their trips.</li><li>Utilize travel technology platforms to efficiently book and manage reservations, ensuring accuracy and timeliness.</li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>A minimum of 2-3 years of experience in the travel industry, showcasing a proven track record of successful client interactions.</p></li><li><p>Preference for candidates with experience in leisure travel, corporate travel, or niche markets like adventure or luxury travel.</p></li><li><p>able to work under pressure</p></li><li><p>existing clientele</p><br></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><strong><span>1</span></strong></p><br> <p><strong><span>Job Details</span></strong></p><br> <br> <p><strong><span>Job Title</span></strong></p><br> <p><span>Events Performance, Analysis, &amp; Reporting Unit Head</span></p><br> <br> <p><strong><span>Department</span></strong></p><br> <p><span>Abu Dhabi Events Bureau &nbsp;</span></p><br> <p><strong><span>Section </span></strong></p><br> <p><span>Events Strategy &amp; Planning</span></p><br> <p><strong><span>Unit</span></strong></p><br> <p><span>Events Performance, Analysis, &amp; Reporting</span></p><br> <br> <p><strong><span>Direct Manager</span></strong></p><br> <p><span>Events Strategy &amp; Planning</span><span>Section Head</span></p><br> <br> <p><strong><span>2</span></strong></p><br> <p><strong><span>Role Purpose</span></strong></p><br> <br> <p><span>Lead and oversee the measurement, evaluation, and reporting of all events and ensure data-driven insights are used to guide strategic decision-making, maximize return on investment, and align event programming with event financial and performance targets. The role includes ownership of KPIs, events budgeting oversight, and cross-department collaboration to ensure accountability, transparency, and optimization of event-related investments.</span></p><br> <br> <p><strong><span>3</span></strong></p><br> <p><strong><span>Key Responsibilities</span></strong></p><br> <br> <p><strong><span>Performance Framework &amp; KPI Development</span></strong></p><br> <ul> <li><span>Lead the creation and rollout of performance measurement systems for all events supported by DCT, ensuring they align with broader tourism, economic, cultural, and social goals. </span></li> <li><span>Define clear and consistent key performance indicators (KPIs) to measure the impact of events and ensure all teams use the same benchmarks. </span></li> <li><span>Guide the development of long-term methods to track event performance over time and evaluate their true value and return on investment. </span></li> </ul> <p><strong><span>Data Collection &amp; Insights</span></strong></p><br> <ul> <li><span>Oversee how performance data is collected, reviewed, and reported, making sure it is accurate, timely, and useful for decision-making. </span></li> <li><span>Use data analysis tools to identify trends, risks, and opportunities, helping leadership make informed and strategic decisions. </span></li> <li><span>Work closely with other departments to connect performance results with future event planning and tourism development efforts. </span></li> </ul> <p><strong><span>Financial Planning &amp; ROI Analysis</span></strong></p><br> <ul> <li><span>Lead financial planning for events, including budgeting, cash flow, and investment analysis. </span></li> <li><span>Evaluate the cost-effectiveness and return on investment (ROI) of each event to ensure they meet DCT's strategic goals. </span></li> <li><span>Partner with Finance, Sponsorships, and Commercial teams to ensure financial plans are realistic and aligned across departments</span><strong><span>. </span></strong></li> </ul> <p><strong><span>Shared Activities</span></strong></p><br> <ul> <li><span>Ensure effective cascading of the functional strategy into unit business plans to ensure vertical alignment and horizontal integration with other interfacing sectional strategies.&nbsp;</span></li> <li><span>Manage the effective achievement of assigned objectives through the leadership of the unit by setting individual objectives, managing performance, developing and motivating staff to maximize performance.&nbsp;&nbsp;</span></li> <li><span>Act as a role model and drive adherence to organizational values and ethics by employees of the assigned</span></li> <li><span>&nbsp;unit to foster a value driven culture within the organization.&nbsp;&nbsp;</span></li> <li><span>Manage and ensure effective implementation of functional policies, procedures and controls covering all areas of assigned unit activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.&nbsp;&nbsp;</span></li> <li><span>Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.&nbsp;&nbsp;</span></li> <li><span>Ensure that all unit reports are prepared timely and accurately and meet DCT requirements, policies and quality standards.&nbsp;</span></li> <li><span>Comply with all relevant EHS guidelines, policies and procedures, by reporting incidents and hazards on a timely manner, and reduce consumption of natural resources to support in protecting the environment and ensure a healthy and safe work environment.</span></li> </ul> <br> <p><strong><span>4</span></strong></p><br> <p><strong><span>Qualifications &amp; Experience </span></strong></p><br> <br> <ul> <li><span>Bachelor’s degree in Economics, Engineering, Business Analytics, Finance, or a related field; Master’s degree preferred. </span></li> <li><span>Minimum of 5-7 years of experience in performance management, financial analysis, or strategic reporting, preferably in the public sector or events industry. At least 2 years in a leadership role. </span></li> <li><span>Strong understanding of event economics, public investment frameworks, and tourism KPIs. </span></li> <li><span>Experience working with cross-functional teams and presenting to senior leadership preferable with work experience with a consultancy. </span></li> </ul> <br> <p><strong><span>5</span></strong></p><br> <p><strong><span>Skills</span></strong></p><br> <br> <ul> <li><span>Advanced data analysis and interpretation</span></li> <li><span>Financial planning and modeling</span></li> <li><span>KPI development and performance tracking</span></li> <li><span>Strategic thinking and problem-solving</span></li> <li><span>Strong communication and presentation skills</span></li> <li><span>Proficiency in data visualization and reporting tools (e.g., Power BI, Tableau, Excel)</span></li> </ul> <br> <p><span>Version 1</span></p><br> <p><span>August 2025</span></p><br> <p><span>Approved by: Department of Culture &amp; Tourism</span></p><br> <p><span>Organization Strategy &amp; Transformation Department</span></p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.</p><br><br>Job Description<br><br><ul><li>Lead the daily Guest Relations and Fairmont Gold Lounge operations.</li><li>Ensure seamless guest experiences from pre-arrival through post-departure.</li><li>Oversee all VIP, Fairmont Gold, ALL members and repeat guest recognition.</li><li>Review arrivals, departures, in-house guests, celebrations and Handle With Care guests daily.</li><li>Ensure Fairmont Gold Lounge operates in accordance with Fairmont Brand Standards.</li><li>Monitor lounge presentation, food &amp; beverage offerings, cleanliness and ambience.</li><li>Coordinate personalized amenities, welcome letters and special occasions.</li><li>Lead guest recovery and service recovery initiatives following the Own It and Guest Recovery framework.</li><li>Personally handle complex guest concerns and ensure timely follow-up until closure.</li><li>Conduct root cause analysis of recurring guest complaints and implement corrective actions.</li><li>Drive LQA, TrustYou, guest satisfaction and quality initiatives.</li><li>Review guest feedback trends and share action plans with department heads.</li><li>Conduct daily lobby, public area and Fairmont Gold inspections.</li><li>Lead and coach the Guest Relations and Fairmont Gold teams through daily briefings and one-to-one coaching.</li><li>Support recruitment, onboarding, training, performance management and succession planning.</li><li>Drive ALL – Accor Live Limitless enrolments and member’s recognition.</li><li>Promote upselling opportunities and support Rooms revenue initiatives.</li><li>Maintain accurate guest profiles in Opera Cloud and ensure guest preferences are updated.</li><li>Monitor ALICE/Royal Service guest requests and ensure timely completion.</li><li>Coordinate closely with Front Office, Housekeeping, Engineering, Concierge, Security, Royal Service and Food &amp; Beverage.</li><li>Support emergency response and Manager on Duty responsibilities when assigned.</li><li>Ensure compliance with hotel policies, cash handling procedures and key control.</li><li>Promote health, safety, HACCP and security standards.</li><li>Prepare operational reports, guest recovery summaries and quality analysis.</li><li>Develop innovative guest experience initiatives aligned with Fairmont's 'Make Special Happen' philosophy.</li><li>Perform any additional duties assigned by hotel management.</li></ul><br>Qualifications<br><br><ul><li>Passion for guest service</li><li>Excellent written and verbal communication, interpersonal and leadership skills.</li><li>Highly organized, results-oriented with the ability to be flexible and work well under pressure.</li><li>Strong interpersonal and problem solving abilities.</li><li>Highly responsible &amp; reliable.</li><li>Fluency in English, secondary language preferred.</li><li>Minimum of 2&nbsp;years previous proven managerial&nbsp;position or equivalent in a customer service industry.</li><li>Must have the ability to handle a multitude of tasks and Guest requests.</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint).</li><li>Knowledge of Opera Cloud&nbsp;Property Management System an asset.</li><li>Ability to work cohesively with fellow heartists as part of a team.</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> This role is responsible for developing and managing business from key European markets to maximize room nights, group business, revenue, and market share. The role focuses on strategic account development, new business acquisition, and building strong relationships with travel partners while ensuring all secured business supports the property’s commercial objectives and luxury positioning.<br><strong><u>Main Duties:</u></strong><br><ul><li>Develop and execute a structured sales plan for the European region in collaboration with the Director of Sales, aligned with revenue targets and business priorities.</li><li><p>Achieve assigned targets for room nights, revenue, new active accounts, group business, and other key sales performance indicators.</p><br></li><li>Identify and acquire high-potential accounts through targeted sales calls, client meetings, market research, networking, and strategic prospecting.</li><li>Systematically manage prioritized accounts within the assigned territory and provide updates on opportunities, account performance, and market developments.</li><li>Prepare effective account development plans and sales strategies to increase production, market share, and long-term revenue potential.</li><li>Maintain strong market exposure through direct sales solicitation, telephone contact, written communication, presentations, and regular client engagement.</li><li>Negotiate rates, contracts, packages, and commercial terms based on account potential, market conditions, profitability, and sound commercial judgement.</li><li>Conduct sales trips, client presentations, product training sessions, site inspections, familiarization visits, and networking activities across assigned markets.</li><li>Represent the property at relevant trade shows, roadshows, exhibitions, workshops, and industry events to generate business and enhance brand awareness.</li><li>Maintain accurate records of account profiles, sales agreements, quotations, contracts, client interactions, and opportunities within the relevant sales systems.</li><li>Review tentative bookings, room blocks, group requirements, and sales files regularly to ensure all business is accurately tracked and followed through to confirmation.</li><li>Monitor European travel trends, booking patterns, seasonality, air connectivity, competitor activity, and customer preferences to identify new opportunities.</li><li>Collaborate with Revenue Management and relevant departments to evaluate pricing, inventory availability, account performance, and overall contribution to operating results.</li><li>Ensure all sales contracts, credit arrangements, collections, forecasts, and supporting documentation comply with established policies, procedures, and luxury brand standards.</li></ul><br><br><b>Qualifications:</b><br><ul><li>Bachelor’s degree or diploma in Hospitality Management, Sales, Marketing, Business Administration, or a related discipline.</li><li>Minimum 3–4 years of relevant hospitality sales experience, including exposure to European markets, preferably within a luxury hotel or resort.</li><li>Established relationships with European tour operators, travel agencies, luxury travel advisors, consortia, corporate accounts, and other key partners.</li><li>Strong commercial awareness with proven ability to develop new accounts, negotiate contracts, achieve revenue targets, and increase market share.</li><li>Excellent communication, presentation, negotiation, and relationship-management skills; fluency in English is required, while an additional European language is an advantage.</li><li>Willingness to travel across assigned markets, with proficiency in Microsoft Office, CRM platforms, and hotel sales systems such as Opera or Envision.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Why qlub</strong><p><span>The end of a great meal shouldn't be the slow part. Waiting for the check, finding someone to take payment, splitting a bill by hand. qlub removes that friction. Guests scan a QR code and pay in seconds. No app, no download, no waiting.</span></p><br><br><p><span>From Pay-at-Table and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, we handle the full payment experience so restaurants can focus on what they do best: great hospitality. Less friction means faster table turnover, smoother operations, and higher profit.</span></p><br><br><p><span>We're a fast-scaling fintech backed by Mastercard, Mubadala, e&amp; and Shorooq. $72M raised, live across multiple markets worldwide, and headcount doubled in the past year. We're building the teams that take us to the next stage.</span></p><br><br><strong>The role</strong><p><span>qlub is scaling fast across markets worldwide, and we look for people who take real ownership of their work. As our next Account Executive, you'll help drive our growth in account management, building, shipping, and delivering results from day one. You'll work closely with operators and partners to turn frictionless payments into real growth for restaurants. If you thrive in a fast-moving, build-from-scratch environment, this role is for you.</span></p><br><br><span><strong>What you’ll own</strong></span><p><span><strong>Relationship Management</strong></span></p><br><br><p><span>• Build and maintain strong relationships with partner restaurants within your portfolio</span></p><br><br><p><span>• Serve as the go-to point of contact for daily operational support and queries</span></p><br><br><p><span><strong>Performance &amp; Adoption</strong></span></p><br><br><p><span>• Monitor account performance (adoption, transaction volumes, and operational usage)</span></p><br><br><p><span>• Identify and resolve challenges, coordinating with internal teams where required</span></p><br><br><p><span>• Proactively address risks (churn, adoption drop, or competitive threats)</span></p><br><br><p><span><strong>Growth &amp; Retention</strong></span></p><br><br><p><span>• Educate partners on new features and products to encourage adoption</span></p><br><br><p><span>• Identify upsell opportunities and contribute to retention strategies</span></p><br><br><p><span><strong>Collaboration &amp; Insights</strong></span></p><br><br><p><span>• Work with cross-functional teams (Enablement, Tech, Support, and Sales) to deliver a seamless partner experience</span></p><br><br><p><span>• Share partner feedback to inform product improvements and process optimizations</span></p><br><br><span><strong>Who you are</strong></span><p><span>• You've done this before in a fast-moving, high-growth environment</span></p><br><br><p><span>• You move fast and make strong decisions with incomplete information</span></p><br><br><p><span>• You take real ownership and think like an operator, not a coordinator</span></p><br><br><p><span>• You're energized by hard problems in payments, hospitality, and customer experience</span></p><br><br><span><strong>What you’ll need</strong></span><p><span>• 1-2 years of experience in account management, client servicing, or F&amp;B/tech operations</span></p><br><br><p><span>• Strong relationship-building and communication skills</span></p><br><br><p><span>• Fluency in English is a must</span></p><br><br><p><span>• Highly organized with strong problem-solving abilities</span></p><br><br><p><span>• Comfortable working in a fast-paced, dynamic environment</span></p><br><br><p><span>• Proficiency with CRM tools, Google Workspace, Excel and reporting dashboards</span></p><br><br><span><strong>Nice to have</strong></span><p><span>• Experience in payments, fintech, hospitality tech, or a high-growth marketplace</span></p><br><br><p><span>• Fluency in Arabic is a plus</span></p><br><br><span><strong>What we offer</strong></span><p><span>• Real ownership over products that impact millions of diners and thousands of restaurants globally</span></p><br><br><p><span>• The opportunity to solve challenging problems in payments, hospitality, and customer experience</span></p><br><br><p><span>• A fast-moving environment where great ideas quickly become reality</span></p><br><br><p><span>• Close collaboration with experienced operators, builders, and industry experts</span></p><br><br><p><span>• A chance to leave a visible mark on one of the fastest-growing restaurant technology companies globally</span></p><br><br><p><span><strong>Ready to build? Join us and help shape how the world pays at the table. If that excites you, apply now.</strong></span></p><br><br><br> <br><br> </div>

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.<br><br>Job Responsibility<br><br> Work with BAs, product managers and tech teams to lead the Product Design Accurately estimate design tickets during planning sessions. Contribute to sketching sessions involving non-designers Create, and pattern libraries. Interface patterns is better for UX than reinventing the wheel<br><br>Skill & Qualification<br><br> Readability of the project documentation & ability to design regarding this. Experience to design products for "Envato/U18" is a plus Good Portfolio Must. Strong communication, collaboration, and analytical skills. Good attention to detail, time management, is self-motivated, and takes ownership of responsibilities. Ability to work fast and deliver projects on time.<br><br>Benefits<br><br> Due time salary. 2 Festive bonus after completing 6 months. Yearly Tour. Performance / Project Bonus. Monthly Best Employees Bonus. Indoor Game & GYM Facilities. Yearly Salary Review. 16 Days Paid Leave (Sick and Casual). Opportunity To Learn & Grow.<br><br>Job Summery<br><br>Location<br><br>Abu Dhabi, UAE<br><br>Job Title<br><br>Full Time<br><br>Experience<br><br>4 Years<br><br>Age<br><br>24 To 30 Years<br><br>Working Hours<br><br>9:30 AM To 6:30 PM<br><br>Deadline<br><br>June 5, 2024<br><br>Salary<br><br>Salary: Negotiable<br><br>Apply for Job

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview <p>Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&amp;B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</p><br> <p>We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</p><br> <p>To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales &amp; marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.</p><br> Job Description <p>We are looking to hire confident, talented individuals with experience in Telesales to join our winning team. This highly specialised role will involve the sale of exciting new property investments to our highly qualified database of subscribers. This is a telephone based job, in our ‘state of the art’ Dubai head office. The majority of leads will be inbound responses to our database marketing campaigns, so there will be little or NO COLD CALLING REQUIRED.</p><br> Desired Skill &amp; Expertise <p><strong><em>What We Provide:</em></strong></p><br> <ul> <li>Professional in-house Sales Training</li> <li>Daily leads presented to each consultant by our award winning marketing team.</li> <li>Visa + Health Insurance</li> <li>Career development along with opportunities for promotion</li> </ul> <p><strong><em>What We Require:</em></strong></p><br> <ul> <li>A history of Telesales experience is vital with a minimum of 1 year.</li> <li>Highly self-motivated, career orientated team players with an energetic and enthusiastic approach to their work</li> <li>Strong Communication Skills.</li> <li>Fluent in written and spoken English, with a clear and concise accent</li> <li>Ability to work under pressure in a highly competitive environment.</li> <li>Punctual, Courteous and Presentable.</li> </ul> <p><strong><em>Education:</em></strong></p><br> <p>High School Certificate</p><br> </div>

<p>Position Title: Executive Assistant – Travel and Tourism Employment Type: Full Time Salary: depending on experience and qualifications plus company benefits Job Location: Dubai, UAE About the Client: A Dubai-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide. Job Description: - Provide high-level executive support to the CEO by managing calendars, meetings, correspondence, confidential documents, and ensuring daily priorities are well-organized and executed. - Coordinate local and international business travel, including flights, hotels, visas, itineraries, and logistics, while arranging executive meetings, client appointments, and company events. - Prepare professional reports, presentations, quotations, contracts, minutes of meetings, and business correspondence, while following up with internal departments and external stakeholders to ensure timely completion of action items. - Act as the CEO's right hand by handling administrative and operational tasks, liaising with clients, suppliers, and partners, maintaining organized records, and proactively supporting special projects and business initiatives</p><p>- Bachelor's Degree in Business Administration, Hospitality, Tourism, or a related field - Minimum of 3 years of experience as an Executive Assistant, Personal Assistant, or Executive Secretary supporting a CEO, Director, or senior executive, preferably within the Travel & Tourism, Hospitality, Aviation, or Service industry. - Excellent organizational, multitasking, time management, and written and verbal English communication skills, with the ability to maintain professionalism and handle confidential information. - Proficient in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook), with strong report writing and presentation preparation skills.</p>

<p>Position Title: Executive Assistant – Travel and Tourism Employment Type: Full Time Salary: depending on experience and qualifications plus company benefits Job Location: Dubai, UAE About the Client: A Dubai-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide. Job Description: - Provide high-level executive support to the CEO by managing calendars, meetings, correspondence, confidential documents, and ensuring daily priorities are well-organized and executed. - Coordinate local and international business travel, including flights, hotels, visas, itineraries, and logistics, while arranging executive meetings, client appointments, and company events. - Prepare professional reports, presentations, quotations, contracts, minutes of meetings, and business correspondence, while following up with internal departments and external stakeholders to ensure timely completion of action items. - Act as the CEO's right hand by handling administrative and operational tasks, liaising with clients, suppliers, and partners, maintaining organized records, and proactively supporting special projects and business initiatives</p><p>- Bachelor's Degree in Business Administration, Hospitality, Tourism, or a related field - Minimum of 3 years of experience as an Executive Assistant, Personal Assistant, or Executive Secretary supporting a CEO, Director, or senior executive, preferably within the Travel & Tourism, Hospitality, Aviation, or Service industry. - Excellent organizational, multitasking, time management, and written and verbal English communication skills, with the ability to maintain professionalism and handle confidential information. - Proficient in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook), with strong report writing and presentation preparation skills.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.&nbsp;<br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:&nbsp;<br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.&nbsp;<br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.&nbsp;<br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food &amp; drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.&nbsp;<br>OUR EXPECTATIONS FROM THE ROLE:<br>Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.</p><br><br>Job Description<br><br><p><strong>Reservations Agent:</strong><br>You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!<br><strong>What you will be doing:</strong></p><br><ul><li>Consistently offer exceptional, friendly and engaging service</li><li>Ensure the best selection for the guest and ensure revenue is maximized through up-selling</li><li>Recommend property facilities and assist guests with information and special requests</li><li>Book room reservation requests, enter rooming lists, and update accurate information in the system</li></ul><br>Qualifications<br><br><p><strong>Your experience and skills include:</strong></p><br><ul><li>Should have min. 2 years' experience as Reservations Agent for a 5 Star Hotel/Resort in UAE</li><li>Guest focused personality is essential; experience is an asset</li><li>Prior experience working with Opera PMS</li><li>Strong interpersonal and problem-solving abilities</li><li>Fluency in both Arabic and English preferred</li></ul><br>Additional Information<br><br><p><strong>Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>CRM &amp; Clienteling Manager <br><br>Location _ Dubai, UAE<br><br>Reports to General Manager / Owner<br><br>Type_Full-time<br><br>The Role<br><br>This is a hands-on, build-from-scratch role. You will own our customer database end to end: extracting<br><br>and cleaning data from POS, segmenting our client base, designing clienteling playbooks, and —<br><br>critically — driving data-capture discipline on the shop floor across all stores. You will be measured on<br><br>capture rate, repeat purchase rate, and revenue from client outreach.This is not a strategy or vendor-<br><br>management role. You will pull the data yourself, build the segments yourself, and train store teams in<br><br>person.<br><br>Responsibilities<br><br>o Audit, extract, and clean customer data from POS across all stores; build and maintain a single<br><br>unified client database<br><br>o Design and run RFM segmentation (VIP, repeat, lapsed, one-time tourist) and produce monthly<br><br>insights for management: top-client revenue concentration, reactivation opportunities, brand<br><br>cross-shopping<br><br>o Build and run clienteling programs via WhatsApp Business and email: post-purchase follow-<br><br>up, new-arrival outreach, lapsed-client reactivation, VIP event invitation.<br><br>o Set data-capture targets per store (name, phone, consent, purchase detail on 80%+ of<br><br>transactions), train store teams, and audit compliance weekly on the floor<br><br>o Ensure all data capture and outreach complies with UAE PDPL (consent at capture, opt-out<br><br>handling)<br><br>o Select and implement a low-cost CRM/clienteling tool suited to our scale; own it end to end<br><br>o Track and report ROI: repeat rate, reactivation revenue, average spend by segment<br><br>Requirements<br><br>o 5–8 years in retail CRM or clienteling, with at least 3 in luxury/premium fashion or jewelry<br><br>o GCC experience strongly preferred<br><br>o Advanced Excel required; SQL or equivalent ability to work with raw POS exports strongly<br><br>preferred<br><br>o Proven, measurable results from clienteling campaigns you personally ran (be ready to show<br><br>numbers: repeat-rate lift, reactivation revenue)<br><br>o Demonstrated success improving data-capture discipline in stores — you have trained and<br><br>held retail teams accountable, not just managed a system<br><br>o Working knowledge of WhatsApp Business and at least one CRM platform (Zoho, HubSpot,<br><br>Salesforce, or a clienteling app)<br><br>o Comfortable operating alone without a team or big budget.<br><br>Nice to Have<br><br>o Experience at a GCC multi-brand luxury operator<br><br>o Arabic and/or Russian language skills<br><br>o Familiarity with UAE PDPL / data-privacy compliance in practice<br><br>o Experience serving both resident and tourist luxury clientele<br><br>What We Offer<br><br>o Ownership of a greenfield function with direct access to ownership — your results are visible<br><br>immediately<br><br>o A portfolio of globally recognized brands and an established high-value client base<br><br>o Competitive salary commensurate with experience [+ performance bonus tied to<br><br>repeat/reactivation revenue]<br><br></span><br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra-competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered a once-in-a-lifetime opportunity rich in personal and professional growth.</p> <p>Four Seasons Dubai at Jumeirah Beach includes five outlet options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites. Subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates. Dubai is located on the southern shore of the Arabian Gulf and has a subtropical, arid climate.</p> <h4>What you will do</h4> <ul> <li>Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.</li> <li>Establish and maintain user procedures and hardware familiarization for all systems.</li> <li>Provide administration services, to include contribution to technology capital and operating budgets.</li> <li>Provide systems administration, including maintaining user and group accounts, user configuration, troubleshooting access problems and completion of on-site documentation.</li> <li>Assist in server infrastructure management, performance monitoring, operating system upgrades and troubleshooting.</li> <li>Ensure effective support for other systems, including back office, sales and catering and human resources applications and any other at the property.</li> <li>Provide system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management.</li> <li>Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards.</li> <li>Assist in the coordination of new acquisitions and major projects as required.</li> <li>Participate in property-level, corporate-initiated technology implementations.</li> <li>Good knowledge and support for desktop operating systems and applications including patches.</li> <li>Provide direct guest support and quality support to function rooms and conference services.</li> <li>Assist in the process of systems backup and recovery procedures.</li> <li>Assist in management of third party vendors.</li> <li>Provide 24/7 support for mission critical systems.</li> <li>Assist at network support and security of hotel network, active directory maintenance.</li> </ul> <h4>What you will bring</h4> <ul> <li>A bachelor's or master's degree in computer science, information technology, or a related field is often preferred.</li> <li>A minimum of 5-7 years of experience in the IT industry, with at least 2-3 years in a leadership role, preferably within the hospitality sector.</li> <li>Strong knowledge of IT systems, infrastructure, network management, and cybersecurity. Familiarity with hotel property management systems (PMS), point-of-sale (POS) systems, and other hotel-specific technologies is highly beneficial.</li> <li>Exceptional leadership and team management skills, with the ability to inspire and guide IT teams in achieving organizational goals.</li> <li>Excellent written and verbal communication skills, enabling effective interaction with both technical and non-technical staff, as well as hotel guests.</li> <li>Strong analytical and problem-solving abilities to identify and resolve complex IT issues efficiently.</li> <li>Capacity to adapt to evolving technologies and industry trends, ensuring the hotel remains at the forefront of innovation.</li> <li>A commitment to delivering outstanding customer service, ensuring that the IT department contributes to an exceptional guest experience.</li> <li>Excellent interpersonal skills to collaborate effectively with various departments and maintain positive relationships with internal and external stakeholders.</li> <li>Superb organizational and time-management skills, enabling the ability to prioritize tasks and meet deadlines in a fast-paced environment.</li> <li>Knowledge of Arabic language is essential.</li> </ul> <h4>What we offer</h4> <ul> <li>Employment visa</li> <li>Competitive salary and live out allowance</li> <li>Medical and life insurance</li> <li>Annual flight allowance to home country</li> <li>Complimentary meals in dedicated employee restaurant</li> <li>Career advancement opportunities</li> <li>Best-in-industry training</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.<br> Our mission is to create, distribute, and operate the most convenient travel products.<br> We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.<br> As a Business Development Manager you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base along with maintaining and developing the relationships with our clients and consolidating our presence on the local market.<br> This is a remote vacancy open to candidates residing in United Arab Emirates.<br> Job Responsibilities: Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory; Sign up new partners (tour operators, travel agencies, travel management companies, OTAs) and provide them with extended training of our system; Build and maintain a strong, long-lasting relationship with new and existing partners; Account management of an assigned portfolio of partners, including the first level of support; Follow-up with existing partners to provide system training and identify the ways to improve the cooperation; Prepare, execute and manage the commercial deals with the partners, including the execution of required document flow and technical setup; Control of compliance with commercial conditions by partners, including the payment flow; Spend approximately 50% of your working time on business trips, including meetings with clients, industry events, and other business-related events; Provide market &amp; competitive environment analysis; Provide regular comprehensive reporting through CRM and internal systems; Initiate API deals with potential and existing partners.<br> Flexible schedules and opportunity to work remotely.<br> Ambitious and supportive team who love what they do, appreciate each other, and grow together.<br> Internal programs for adaptation and training, development of soft skills, and leadership abilities.<br> Partial compensation for participating in external training and conferences.<br> Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.<br> Corporate prices on hotels and travel services.<br> MyTime Day Off - an extra non-working day without loss of compensation.<br> Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.<br>notion.site/recruitment-privacy-notice.<br> Relevant Experience.<br> Minimum of 1 year of successful experience in the full sales life cycle with a focus on business development and account management of B2B companies, within the travel industry; Market Knowledge.<br> Understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs); Language knowledge .<br> Advanced English; Location: United Arab Emirates, preferably in Dubai Travel Requirements.<br> Up to 50% of travel time may be required; Car is mandatory for business trips; Analytical Skills.<br> Used to data-driven decision-making, metrics-driven and good with numbers, Excel, and dashboards; Personal Skills.<br> Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer; International Mindset.<br> Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence; Competence in API technology deals is a plus.<br></span> </div>