Jobs in Tourism Sector - Dubai UAE

Application Deadline: 30 November 2026Department: Food & Beverage Location: United Arab Emirates - Dubai<br><br>Description<br><br>The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.<br><br>Key Responsibilities<br><br>A courteous, professional and efficient service is provided at all times. All duties and tasks are performed as per the tasks required at the outlet. Be knowledgeable of all services and products offered by the hotel. Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned. Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives. Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization Communicate order details to the Kitchen Staff Serve food and drink orders Arrange table settings and maintain a tidy dining area Deliver checks and collect bill payments Monitor operating supplies, equipment and reduce spoilage and wastage successfully. Ensure that the place of work and surrounding area is kept clean and organized at all times. Successfully perform opening and closing procedures established for the assigned outlet Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors. Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.<br><br><br>Job Requirements<br><br>Desired Skills & Qualifications:Minimum of 1 to 2 years’ experience in a similar position Preferably in an international, luxury five-star hotel English - excellent communication skills<br><br>About Kempinski<br><br>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.

Application Deadline: 17 December 2026Department: Food & Beverage Location: United Arab Emirates - Dubai<br><br>Description<br><br>The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.<br><br>Key Responsibilities<br><br>A courteous, professional and efficient service is provided at all times. All duties and tasks are performed as per the tasks required at the outlet. Be knowledgeable of all services and products offered by the hotel. Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned. Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives. Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization Communicate order details to the Kitchen Staff Serve food and drink orders Arrange table settings and maintain a tidy dining area Deliver checks and collect bill payments Monitor operating supplies, equipment and reduce spoilage and wastage successfully. Ensure that the place of work and surrounding area is kept clean and organized at all times. Successfully perform opening and closing procedures established for the assigned outlet Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors. Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.<br><br><br>Job Requirements<br><br>Desired Skills & Qualifications:Minimum of 1 to 2 years’ experience in a similar position Preferably in an international, luxury five-star hotel English - excellent communication skills<br><br>About Kempinski<br><br>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.

<ul><li><p>Convert company-provided leads into successful property transactions.</p></li><li><p>Receive verified buyer and tenant leads daily from our marketing team.</p></li><li><p>Follow up promptly with inbound leads to schedule viewings.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are looking for a motivated Real Estate Agent to help clients buy, sell, and rent properties. You will guide clients through the entire process from property viewings to closing deals.</p>

We are seeking a highly skilled and detail-oriented Accountant to join our dynamic finance team in Dubai. The ideal candidate will play a pivotal role in ensuring accurate financial reporting, maintaining robust accounting practices, and supporting strategic financial decisions.<br>Location: Al Qusais, Dubai<br>Key Responsibilities:Financial Reporting: Prepare, review, and deliver accurate monthly, quarterly, and annual financial reports, ensuring compliance and timely submissions. Account Reconciliation: Conduct periodic bank and balance sheet reconciliations, promptly investigating and resolving discrepancies. General Ledger Management: Maintain precise ledger records and review journal entries for adherence to financial policies. Budgeting & Forecasting: Assist in budget preparation, monitor financial performance against forecasts, and analyze variances. Taxation: Oversee tax preparation, filings, and compliance, coordinating with external advisors as needed. Feasibility Studies & Risk Assessment: Conduct financial feasibility studies and risk assessments to support business decisions. Team Collaboration: Mentor and guide junior team members, fostering their professional growth.<br>Qualifications & Requirements:Experience: 4+ years of accounting Master’s degree in Accounting, Finance, or a related field (certifications are a plus). Location: Al Qusais, Dubai

We are seeking a highly skilled and detail-oriented Accountant to join our dynamic finance team in Dubai. The ideal candidate will play a pivotal role in ensuring accurate financial reporting, maintaining robust accounting practices, and supporting strategic financial decisions.<br>Location: Al Qusais, Dubai<br>Key Responsibilities:Financial Reporting: Prepare, review, and deliver accurate monthly, quarterly, and annual financial reports, ensuring compliance and timely submissions. Account Reconciliation: Conduct periodic bank and balance sheet reconciliations, promptly investigating and resolving discrepancies. General Ledger Management: Maintain precise ledger records and review journal entries for adherence to financial policies. Budgeting & Forecasting: Assist in budget preparation, monitor financial performance against forecasts, and analyze variances. Taxation: Oversee tax preparation, filings, and compliance, coordinating with external advisors as needed. Feasibility Studies & Risk Assessment: Conduct financial feasibility studies and risk assessments to support business decisions. Team Collaboration: Mentor and guide junior team members, fostering their professional growth.<br>Qualifications & Requirements:Experience: 4+ years of accounting Master’s degree in Accounting, Finance, or a related field (certifications are a plus). Location: Al Qusais, Dubai

<p>A reputable and growing organization is looking for motivated and customer-focused Ground Staff to join its aviation team in Dubai.</p> <p>Key Responsibilities<br /> Assist passengers with check-in, boarding, and general airport procedures.<br /> Provide professional customer service and respond to passenger inquiries.<br /> Assist with baggage-related procedures and passenger documentation.<br /> Coordinate with airport and airline teams to ensure smooth operations.<br /> Guide passengers to the appropriate counters, gates, and facilities.<br /> Follow airport safety, security, and operational procedures.<br /> Handle passenger concerns professionally and efficiently.<br /> Applicants may send cv via the email address hr.krissamp@gmail.com</p>

<ul><li>Supervise and direct daily site activities for civil fitout works, ensuring adherence to project plans and safety protocols.</li><li>Coordinate with project managers, engineers, and subcontractors to manage workflow and resource allocation effectively.</li><li>Interpret blueprints, drawings, and specifications to guide construction activities and ensure accurate execution.</li><li>Conduct regular site inspections to monitor progress, identify potential issues, and implement corrective actions promptly.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Possesses a Diploma in Civil Engineering or a related field.</p></li><li><p>Has a minimum of 5-7 years of progressive experience in civil fitout construction.</p></li></ul>

<p>We are looking for a dedicated and experienced Cleaning Supervisor to lead and oversee our cleaning operations. The ideal candidate will be responsible for supervising the cleaning team, ensuring high standards of cleanliness, maintaining hygiene and safety regulations, and delivering quality service across all assigned areas.</p> <p>Key Responsibilities:<br /> Supervise and coordinate the daily activities of the cleaning staff.<br /> Assign work schedules and ensure tasks are completed efficiently.<br /> Inspect facilities regularly to maintain cleanliness and hygiene standards.<br /> Train, guide, and evaluate cleaning staff performance.<br /> Ensure the proper use of cleaning equipment, chemicals, and supplies.<br /> Monitor inventory levels and request cleaning materials when necessary.<br /> Address cleaning-related issues and resolve complaints promptly.<br /> Ensure compliance with health, safety, and company policies.<br /> Prepare daily and weekly reports on cleaning operations and staff performance.<br /> Maintain a safe, organized, and clean working environment.</p>

Are you ready to take your career to the next level in one of the most exciting real estate markets in the world? We’re looking for dynamic, financially driven, and disciplined professionals to join our high-performing team here in Dubai.<br>What You’ll Do:Build and maintain strong client relationships Conduct market research to stay ahead of trends Guide clients with pricing and marketing strategies Conduct property showings and facilitate seamless transactions Stay updated on industry regulations and market shifts<br>What You Need:Minimum 1 year of sales or customer service experience Excellent communication and negotiation skills A valid driving license Professional attitude Money hungry Financial stability for a minimum of 4-6 months<br>What We Offer:Full in-house onboarding & training academy Full marketing and admin support Generous commission structures & incentives Comprehensive in-house social media, marketing, and admin support Weekly training sessions, including 1:1 coaching A vibrant & engaging culture Visa, Medical Insurance, and RERA licensing support<br><br>Apply now to find out more!

Are you ready to take your career to the next level in one of the most exciting real estate markets in the world? We’re looking for dynamic, financially driven, and disciplined professionals to join our high-performing team here in Dubai.<br>What You’ll Do:Build and maintain strong client relationships Conduct market research to stay ahead of trends Guide clients with pricing and marketing strategies Conduct property showings and facilitate seamless transactions Stay updated on industry regulations and market shifts<br>What You Need:Minimum 1 year of sales or customer service experience Excellent communication and negotiation skills A valid driving license Professional attitude Money hungry Financial stability for a minimum of 4-6 months<br>What We Offer:Full in-house onboarding & training academy Full marketing and admin support Generous commission structures & incentives Comprehensive in-house social media, marketing, and admin support Weekly training sessions, including 1:1 coaching A vibrant & engaging culture Visa, Medical Insurance, and RERA licensing support<br><br>Apply now to find out more!

Are you ready to take your career to the next level in one of the most exciting real estate markets in the world? We’re looking for dynamic, financially driven, and disciplined professionals to join our high-performing team here in Dubai.<br>What You’ll Do:Build and maintain strong client relationships Conduct market research to stay ahead of trends Guide clients with pricing and marketing strategies Conduct property showings and facilitate seamless transactions Stay updated on industry regulations and market shifts<br>What You Need:Minimum 1 year of sales or customer service experience Excellent communication and negotiation skills A valid driving license Professional attitude Money hungry Financial stability for a minimum of 4-6 months<br>What We Offer:Full in-house onboarding & training academy Full marketing and admin support Generous commission structures & incentives Comprehensive in-house social media, marketing, and admin support Weekly training sessions, including 1:1 coaching A vibrant & engaging culture Visa, Medical Insurance, and RERA licensing support<br><br>Apply now to find out more!

Knowledge & Experience<br><br>4 years + in a similar role Advanced knowledge of design and deliver multi-channel campaigns Proficient to execute performance test and a⁄b tests Experience in financial industry will be an advantage<br><br>Requirements<br><br>Improve customer journeys: <br><br>Map and analyze end-to-end customer journey, identifying Touchpoints and interactions across various channels (e.g., website, email, social media, etc.).<br><br>Campaigns And Measurement<br><br>Design and deliver multi-channel campaigns and campaigns measurement.<br><br>Performance And A⁄b Testing<br><br>Design and execute performance test and a⁄b tests to ensure campaigns are optimized Improvements: Implement changes to optimize campaign performance through data-driven insights<br><br>Decision Intelligence<br><br>Use data-driven insights to make informed decisions, analyzing customer Behavior, preferences, and engagement patterns to improve decision-making.<br><br>CRM & Contact Rules<br><br>Support CRM strategy and establish rules for customer interactions,Ensuring consistent and personalized communication. These rules guide when, how, and through Which channels customers receive messages.<br><br>Data Selection<br><br>Build customer segments and audiences to target the right customers.<br><br>Collaboration<br><br>Work closely with marketing, product, and data teams to align strategies and enhance the overall customer experience.<br><br>Apply Now

<p>We are seeking a professional and service-oriented Corporate Hospitality Coordinator with a strong background in hotel operations within the GCC. The ideal candidate will be responsible for coordinating corporate hospitality services, managing guest requirements, and ensuring a seamless and high-quality experience for executives, employees, clients, and visitors.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Coordinate day-to-day corporate hospitality and guest services.</p></li><li><p>Manage hospitality arrangements for executives, VIPs, clients, and corporate visitors.</p></li><li><p>Coordinate with Front Office, Housekeeping, Food & Beverage, Facilities, and other departments.</p></li><li><p>Arrange meeting rooms, refreshments, catering, guest accommodations, and special requirements.</p></li><li><p>Coordinate corporate events, meetings, conferences, and business functions.</p></li><li><p>Maintain professional communication with clients, guests, hotel teams, and service providers.</p></li><li><p>Monitor service delivery and ensure corporate hospitality standards are consistently maintained.</p></li><li><p>Handle guest requests, feedback, and complaints professionally and efficiently.</p></li><li><p>Prepare schedules, reports, guest lists, and other hospitality-related documentation.</p></li><li><p>Coordinate with suppliers and vendors to ensure timely delivery of required services.</p></li><li><p>Ensure all hospitality activities are delivered according to company policies and service standards.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Previous hotel/hospitality experience in the UAE is mandatory.</p></li><li><p>Experience in corporate hospitality, guest relations, front office, events, or hotel coordination is highly preferred.</p></li><li><p>Strong customer service and communication skills.</p></li><li><p>Excellent organizational and multitasking abilities.</p></li><li><p>Professional presentation and a corporate service-oriented attitude.</p></li><li><p>Ability to deal confidently with VIPs, executives, and corporate clients.</p></li><li><p>Good knowledge of Microsoft Office; experience with hotel PMS or event-management systems is an advantage.</p></li><li><p>Excellent English communication skills; additional languages are an advantage.</p></li><li><p>Ability to work in a fast-paced corporate environment.</p></li></ul>

About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.<br><br>What You Will Do<br><br>Welcome and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Check guest out of the hotel, preparing and explaining the bill. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Assist guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Respond to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone. Resolve guest complaints, and find opportunities to recognize and personalize the service experience for all guests.<br><br>What You Bring<br><br>1 + years’ experience working within a luxury hotel or similar environment is considered an asset. Excellent interpersonal skills and communication skills. Cross cultural sensitivity, and customer service orientation. Guest centricity and understanding the importance of guest’s preferences. <br><br>What We Offer<br><br>Work Authorization. Competitive tax-free salary and service charge. End of service gratuity. Complimentary full board living accommodation in a high quality, well-resourced staff housing. Vibrant fitness facilities including gym and swimming pool. Free transportation to and from work. Medical and life insurance. Paid annual leave. Paid home leave tickets. Social and sporting events. Learning & Development Programs. Career opportunities and international transfer. And more…<br><br>Schedule & Hours<br><br>6 days per week over 48 working hours

Role Objective<br>The incumbent will oversee to ensure efficient operations of Dubai branch, including, but not limited to operational workflows, cash management, customer service and security/ safety processes, IT support service delivery and immigration related activities, in line with Bank/regulatory regulations. The job holder will supervise the team in effective delivery of archiving activities and will ensure timely processing of remittance transactions; review system reports, perform daily and monthly reconciliations, with focus on delivering quality service and effective operational support for all internal and external customers.<br>Detailed Roles and Responsibilities:<br>Constantly update self on business, economic, and competitive scenario, and recommend adequate suggestions/insights to the reporting authority, as appropriate. Update self on the regulatory requirements/changes set by the Central Bank and other relevant government bodies, and, suggest/ make adequate changes in the section, including but not limited to staffing of employees, branch deliverables etc. Develop and maintain robust working relationships with internal/external stakeholders of Doha Bank to facilitate functional/ operational needs. Monitor and oversee the development of budget for the branch, monitor variations and direct budget compliance and related documentation, in line with internal guidelines. Represent Doha Bank at external events/meetings, as directed, to ensure optimization of branch operations/opportunities. Guide the team in ensuring that the best solutions are made use of, in troubleshooting /resolving issues and that alternatives are suggested in relation to transactions effected through the branch, in close coordination with the internal stakeholders, as applicable. Monitor/ review the sales/ operational progress effected through the branch team pertaining to various retail products, ensuring all performance standards are met by the branch in terms of the business targets, controls, compliance, and quality standards. Perform daily updating/ reporting of Branch reports against the various asset / liability product targets assigned to the branch, as applicable. Review/monitor the financial standing and profitability of respective portfolio of client accounts across various retail asset/ liability products to analyze performance and Suggest / implement suitable means to augment business earnings. Will need to analyze the team structure, capabilities of existing staff and suggest requisite changes as needed. Supervise direct reports in their day-to-day tasks and guide them in managing their performance by providing approp1-iate feedback and counseling.<br>Educational Qualifications: <br>Degree in Business Administration with specialization in Banking and Finance, and/or Sales and Marketing from a recognized university. Master’s degree in Management any other related discipline.<br>Experience: <br>15-20 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline. Experience in branch operations, customer service / supervision and control role with a with a strong understanding of the banking industry, and best practices Knowledge of CBUAE regulatory framework Knowledge of relevant laws and regulations governing AML / KYC and cash & cheque handling

Role Objective<br>The incumbent will oversee to ensure efficient operations of Dubai branch, including, but not limited to operational workflows, cash management, customer service and security/ safety processes, IT support service delivery and immigration related activities, in line with Bank/regulatory regulations. The job holder will supervise the team in effective delivery of archiving activities and will ensure timely processing of remittance transactions; review system reports, perform daily and monthly reconciliations, with focus on delivering quality service and effective operational support for all internal and external customers.<br>Detailed Roles and Responsibilities:<br>Constantly update self on business, economic, and competitive scenario, and recommend adequate suggestions/insights to the reporting authority, as appropriate. Update self on the regulatory requirements/changes set by the Central Bank and other relevant government bodies, and, suggest/ make adequate changes in the section, including but not limited to staffing of employees, branch deliverables etc. Develop and maintain robust working relationships with internal/external stakeholders of Doha Bank to facilitate functional/ operational needs. Monitor and oversee the development of budget for the branch, monitor variations and direct budget compliance and related documentation, in line with internal guidelines. Represent Doha Bank at external events/meetings, as directed, to ensure optimization of branch operations/opportunities. Guide the team in ensuring that the best solutions are made use of, in troubleshooting /resolving issues and that alternatives are suggested in relation to transactions effected through the branch, in close coordination with the internal stakeholders, as applicable. Monitor/ review the sales/ operational progress effected through the branch team pertaining to various retail products, ensuring all performance standards are met by the branch in terms of the business targets, controls, compliance, and quality standards. Perform daily updating/ reporting of Branch reports against the various asset / liability product targets assigned to the branch, as applicable. Review/monitor the financial standing and profitability of respective portfolio of client accounts across various retail asset/ liability products to analyze performance and Suggest / implement suitable means to augment business earnings. Will need to analyze the team structure, capabilities of existing staff and suggest requisite changes as needed. Supervise direct reports in their day-to-day tasks and guide them in managing their performance by providing approp1-iate feedback and counseling.<br>Educational Qualifications: <br>Degree in Business Administration with specialization in Banking and Finance, and/or Sales and Marketing from a recognized university. Master’s degree in Management any other related discipline.<br>Experience: <br>15-20 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline. Experience in branch operations, customer service / supervision and control role with a with a strong understanding of the banking industry, and best practices Knowledge of CBUAE regulatory framework Knowledge of relevant laws and regulations governing AML / KYC and cash & cheque handling

<p>Position Title: Marketing Manager Employment Type: Full Time Salary AED: up to 15,000 inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A pre-opening lifestyle hotel in Dubai offering an upscale hospitality experience under a distinctive luxury portfolio. Job Description: • Develop and execute integrated marketing and communications strategies for the hotel's pre-opening, launch, and ongoing commercial objectives. • Manage digital marketing, social media, website content, SEO/SEM, PR, influencer partnerships, and online reputation. • Develop campaigns to drive room, F&B, meetings & events, and other hotel outlet revenues, while ensuring compliance with Hilton brand standards. • Manage agencies and creative partners, monitor marketing budgets and campaign performance, and collaborate with Sales, Revenue, Operations and Corporate Marketing teams.</p><p>Qualifications: • Bachelor's Degree in Marketing, Communications, Business, Hospitality Management, or a related field • Minimum 2 years of UAE experience in a similar role within a Hilton hotel • Strong experience in digital marketing, social media, CRM, PR/media relations, and integrated marketing campaigns. • Previous hotel pre-opening experience is highly preferred.</p>

<p><strong>Job Description:</strong></p><ul><li><p>Be the main point of contact for our clients, from the first meeting to the final handover.</p></li><li><p>Guide the clients through the design journey - presentations, approvals and updates.</p></li><li><p>Coordinate multiple projects from concept to completion, keeping every client informed of each step.</p></li><li><p>Own project timelines and make sure nothing slips between studio and client</p></li></ul><br><br><p><strong>Desired Candidate Profile</strong></p><p><strong>Skills:</strong></p><ul><li><p>AutoCAD</p></li><li><p>Adobe Suite</p></li><li><p>Rendering tools and AI-assisted design workflows<br></p></li></ul>

Department: Food & Beverage Location: United Arab Emirates - Dubai<br><br>Description<br><br>The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.<br><br>Key Responsibilities<br><br>Responsible to Assistant Room Service Manager & Room Service Manager. Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. A courteous, professional and efficient service is provided at all times. All duties and tasks are performed as per the tasks required at the outlet. Be knowledgeable of all services and products offered by the hotel. Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned. Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives. Monitor operating supplies, equipment and reduce spoilage and wastage successfully. Ensure that the place of work and surrounding area is kept clean and organized at all times. Successfully perform opening and closing procedures established for the assigned outlet Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors. Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest. Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.<br>Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.<br><br>Skills, Knowledge and Expertise<br><br>Ability to work and communicate in a multinational environment:Local language – excellent oral and written skills. English – fair oral skills. Additional language – beneficial. Competencies needed to fill the position:Ability to work as part of a team. Applies a professional, confidential and ethical approach at all times. Works in a safe, prudent and organized manner. Computer literacy adapted to the field of Room Service:Ability to operate required computer and office equipment. Proficiency in Excel and Word is beneficial. To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:Passionate for Food & Beverage Detail oriented and exact Straightforward Sense of responsibility Self motivated Flexible and reliable Works well under pressure<br><br>About Kempinksi<br><br>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.

<p><h4>Job description</h4> <p>A Bell Attendant at Waldorf Astoria Dubai International Financial Centre, a Forbes Five-Star luxury hotel, creates exceptional first and lasting impressions by delivering warm, personalised, and seamless arrival and departure experiences. As a key ambassador of the hotel, this role provides attentive assistance with luggage, guest requests, and wayfinding while embodying the True Waldorf Service philosophy and ensuring every interaction reflects the highest standards of luxury hospitality.</p> <h4>What will I be doing?</h4> <p>As a Bell Attendant, you are responsible for supporting guests throughout their stay by delivering professional, efficient, and personalised service from arrival through departure. Working closely with the Front Office team and other hotel departments, you will ensure a seamless guest journey while upholding Waldorf Astoria brand standards and Forbes Five-Star service excellence. Specifically, you will be responsible for:</p> <ul> <li>Welcome guests warmly upon arrival and provide a gracious farewell upon departure.</li> <li>Assist with the handling, storage, and timely delivery of guest luggage and personal belongings.</li> <li>Escort guests to their rooms and provide a professional orientation of the hotel's facilities and in-room amenities.</li> <li>Respond promptly and professionally to guest enquiries and requests, ensuring timely follow-up and resolution.</li> <li>Deliver guest mail, messages, parcels, and other items accurately and efficiently.</li> <li>Maintain comprehensive knowledge of hotel facilities, services, promotions, VIP arrivals, and daily events.</li> <li>Provide accurate information and recommendations on local attractions, transportation, and points of interest.</li> <li>Maintain the cleanliness, organisation, and presentation of the lobby, entrance, and luggage storage areas.</li> <li>Ensure the safe handling and secure storage of guest belongings.</li> <li>Collaborate effectively with the Front Office, Concierge, Housekeeping, Security, and other departments to deliver seamless guest experiences.</li> <li>Operate Front Office equipment and systems in accordance with hotel policies and procedures.</li> <li>Uphold True Waldorf Service, Forbes Five-Star standards, and all hotel health, safety, and security procedures at all times.</li> </ul> <h4>What are we looking for?</h4> <p>A Bell Attendant serving Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and collaborating with Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p> <ul> <li>Passion for delivering exceptional guest experiences with a genuine commitment to luxury hospitality.</li> <li>Professional, friendly, and welcoming demeanour.</li> <li>Excellent communication and interpersonal skills.</li> <li>Calm, organised, and detail-oriented approach with the ability to perform effectively in a fast-paced environment.</li> <li>Impeccable grooming and professional presentation in line with Forbes Five-Star luxury standards.</li> <li>Ability to anticipate guest needs and build positive guest relationships.</li> <li>Knowledge of True Waldorf Service and Forbes Five-Star service standards.</li> <li>Ability to work collaboratively with Team Members across all hotel departments.</li> </ul> <p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p> <ul> <li>Previous experience as a Bell Attendant, Door Attendant, or Concierge within a luxury hotel.</li> <li>Previous experience in a Forbes Five-Star luxury hotel environment.</li> <li>Good knowledge of Dubai, including local attractions, business districts, and transportation networks.</li> </ul> <h4>What will it be like to work for Waldorf Astoria Hotels & Resorts?</h4> <p>Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>