E-marketing Jobs - Umm Al Quwain UAE

<p>Job Title: Sales & Marketing Executive <br><br>Location: Umm Al Quwain (UAQ), UAE Company: Zam Zam Metal Works <br><br>Employment Type: Full-time <br><br>About the Role: <br></p><p>Zam Zam Metal Works is looking for an energetic, results-driven Sales & Marketing Executive to expand our client base across the UAE. In this field-based role, you will represent our metal fabrication services directly to industrial decision-makers. You will be responsible for visiting companies, factory sites, and warehouses to pitch our capabilities, build strong B2B relationships, and secure new business contracts. Key Responsibilities B2B Field Prospecting: Actively target, visit, and pitch to potential clients, including industrial facilities, commercial operations, warehouses, and contracting companies across UAQ and surrounding Emirates. Client Relationship Management: Build and maintain long-term relationships with procurement managers, project leaders, and facility owners to generate continuous order flow. <br><br>Lead Generation & Conversion: Identify market opportunities, initiate contact with potential accounts, evaluate client requirements, and close orders. Market Reporting: Keep track of client visits, feedback, pipeline status, and market trends to provide regular updates to upper management. End-to-End Coordination: Liaise between the client and our internal production team to ensure project specifications, quotes, and timelines are communicated clearly. <br><br>What We Offer<br>Base Salary: Competitive monthly base salary (commensurate with experience). </p><br><p>2% Commission: Direct commission on every single order secured and finalized through your sales efforts. <br></p><p>Company Transport: Dedicated company car and petrol/fuel coverage provided for all official business travel. </p><br><p>Visa & Benefits: Employment visa, basic insurance, and end-of-service benefits as per UAE Labor Law. </p><br><p>Requirements & Qualifications Experience: Proven track record in B2B field sales or business development (experience in metal fabrication, manufacturing, industrial services, or technical sales is a strong advantage). </p><br><p>Driving License: Valid UAE Driving License is mandatory. </p><br><p>Communication: Strong negotiation, presentation, and interpersonal communication skills in English (Arabic or Malayalam or additional regional languages are a plus). </p><br><p>Self-Motivated: Strong drive to achieve targets independently while spending significant time in the field visiting potential clients.</p><p><strong>Desired Candidate Profile</strong></p><p>SALES, CONFIDENCE, SELF DRIVEN, ENTHUSIASTIC </p>

<p>A leading Group operating in the <strong>automotive and auto spare parts sector</strong> is looking for a dynamic <strong>Social Media & E-Commerce Manager</strong> to build and grow its digital presence and online sales channels.</p><p>The role will be responsible for developing the Group's social media strategy, creating engaging content, managing online communities and driving the growth of its <strong>e-commerce platforms and online marketplace channels</strong>.</p><p>Key Responsibilities</p><ul><li><p>Develop and execute social media strategies across <strong>Instagram, Facebook, TikTok, LinkedIn, YouTube</strong> and other relevant platforms.</p></li><li><p>Plan, create and schedule engaging <strong>graphics, reels, videos and written content</strong> aligned with brand objectives.</p></li><li><p>Manage and grow the company's <strong>e-commerce stores and online marketplace listings</strong>.</p></li><li><p>Create and optimise product listings, catalogues, pricing displays and online inventory.</p></li><li><p>Monitor and improve the overall online customer journey and sales experience.</p></li><li><p>Plan, run and monitor <strong>Meta Ads and Google Ads</strong> campaigns.</p></li><li><p>Track campaign performance, ROI, conversions and customer acquisition metrics.</p></li><li><p>Analyse website and social media analytics, including <strong>traffic, engagement, conversion and sales performance</strong>.</p></li><li><p>Prepare regular digital marketing performance reports for management.</p></li><li><p>Coordinate with <strong>Sales, Warehouse and IT teams</strong> to ensure smooth order fulfilment and customer experience.</p></li><li><p>Manage online customer queries, reviews, comments and community engagement.</p></li><li><p>Monitor competitors, digital trends and emerging social media opportunities.</p></li><li><p>Implement <strong>SEO/SEM and performance marketing best practices</strong>.</p></li><li><p>Continuously identify opportunities to improve online sales, engagement and brand visibility.</p></li></ul><p>Qualifications & Experience</p><ul><li><p>Bachelor's degree in <strong>Marketing, Digital Media, Business Administration or a related field</strong>.</p></li><li><p><strong>3–5 years of relevant experience</strong> in Social Media, Digital Marketing and E-Commerce Management.</p></li><li><p>Hands-on experience managing <strong>e-commerce platforms</strong> such as Shopify, WooCommerce, Magento or similar marketplaces.</p></li><li><p>Strong experience managing social media channels and digital campaigns.</p></li><li><p>Hands-on experience with <strong>Meta Ads and Google Ads</strong>.</p></li><li><p>Experience in <strong>automotive, auto spare parts, retail, trading or e-commerce</strong> will be an advantage</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong content creation and copywriting abilities.</p></li><li><p>Basic graphic design and video editing skills.</p></li><li><p>Proficiency in Meta Business Suite, Google Ads, Google Analytics and social media scheduling tools.</p></li><li><p>Strong understanding of SEO, SEM and performance marketing.</p></li><li><p>Creative mindset combined with a data-driven approach.</p></li><li><p>Strong understanding of digital customer behaviour and online sales.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to work independently and manage multiple priorities.</p></li><li><p>Strong attention to detail and ability to meet deadlines.</p></li><li><p>Good command of English; knowledge of additional languages will be an advantage.</p></li></ul><p>Candidate Profile</p><p>The ideal candidate will be a hands-on digital marketing professional who can independently manage both social media growth and e-commerce operations.</p><p>Candidates with experience in automotive, auto spare parts, retail, trading or online marketplaces will be preferred.</p><p>The successful candidate should be comfortable handling content creation, paid advertising, product listings, analytics, customer engagement and e-commerce growth.</p>

<p>Job Title: Sales & Marketing Executive <br><br>Location: Umm Al Quwain (UAQ), UAE Company: Zam Zam Metal Works <br><br>Employment Type: Full-time <br><br>About the Role: <br></p><p>Zam Zam Metal Works is looking for an energetic, results-driven Sales & Marketing Executive to expand our client base across the UAE. In this field-based role, you will represent our metal fabrication services directly to industrial decision-makers. You will be responsible for visiting companies, factory sites, and warehouses to pitch our capabilities, build strong B2B relationships, and secure new business contracts. Key Responsibilities B2B Field Prospecting: Actively target, visit, and pitch to potential clients, including industrial facilities, commercial operations, warehouses, and contracting companies across UAQ and surrounding Emirates. Client Relationship Management: Build and maintain long-term relationships with procurement managers, project leaders, and facility owners to generate continuous order flow. <br><br>Lead Generation & Conversion: Identify market opportunities, initiate contact with potential accounts, evaluate client requirements, and close orders. Market Reporting: Keep track of client visits, feedback, pipeline status, and market trends to provide regular updates to upper management. End-to-End Coordination: Liaise between the client and our internal production team to ensure project specifications, quotes, and timelines are communicated clearly. <br><br>What We Offer<br>Base Salary: Competitive monthly base salary (commensurate with experience). </p><br><p>2% Commission: Direct commission on every single order secured and finalized through your sales efforts. <br></p><p>Company Transport: Dedicated company car and petrol/fuel coverage provided for all official business travel. </p><br><p>Visa & Benefits: Employment visa, basic insurance, and end-of-service benefits as per UAE Labor Law. </p><br><p>Requirements & Qualifications Experience: Proven track record in B2B field sales or business development (experience in metal fabrication, manufacturing, industrial services, or technical sales is a strong advantage). </p><br><p>Driving License: Valid UAE Driving License is mandatory. </p><br><p>Communication: Strong negotiation, presentation, and interpersonal communication skills in English (Arabic or Malayalam or additional regional languages are a plus). </p><br><p>Self-Motivated: Strong drive to achieve targets independently while spending significant time in the field visiting potential clients.</p><p><strong>Desired Candidate Profile</strong></p><p>SALES, CONFIDENCE, SELF DRIVEN, ENTHUSIASTIC </p>

<p>WE’RE HIRING | SENIOR INJECTION MOULDING MACHINE OPERATOR</p><p>NexGen Plastic Industry L.L.C is looking for an experienced Senior Machine Operator to join our manufacturing team.</p><p>Location: Umm Al Quwain, UAE</p><p>Employment Type: Full-time</p><p>Experience: Minimum 7 years</p><p>Machine Capacity: 2,500 tonnes and above</p><p>Machine Brands: Tederic, Haitian, or similar</p><p>KEY RESPONSIBILITIES</p><p>• Operate and monitor large-tonnage injection moulding machines safely and efficiently.</p><p>• Supervise shifts and coordinate the production team to meet daily production targets.</p><p>• Guide and support junior operators, ensuring safe working practices and consistent performance.</p><p>• Set, monitor, and adjust machine parameters to maintain product quality and efficient production cycles.</p><p>• Carry out machine start-up, shutdown, mould changeovers, and basic troubleshooting.</p><p>• Identify production and quality issues and coordinate corrective action with maintenance and technical teams.</p><p>• Maintain accurate production, rejection, and downtime records.</p><p>• Maintain a clean and organised production area in accordance with health, safety, and environmental (HSE) requirements and company procedures.</p><p>REQUIREMENTS</p><p>• At least 7 years of hands-on experience operating injection moulding machines.</p><p>• Strong experience with machines of 2,500 tonnes and above. Experience with 3,000–4,000-tonne machines or larger is preferred.</p><p>• Experience operating Tederic, Haitian, or similar machines.</p><p>• Hands-on experience manufacturing plastic pallets, crates, and containers.</p><p>• Sound knowledge of injection moulding processes, moulds, process parameters, and troubleshooting.</p><p>• Strong team leadership and communication skills.</p><p>• A responsible, proactive approach to safety, quality, and productivity.</p><p>• Willingness to work rotating shifts.</p><p>#Hiring #InjectionMoulding #MachineOperator #PlasticManufacturing #UAEJobs #UmmAlQuwain </p><p>Send your CVs here digital@nexgenplasticsme.com</p>

<p>▸ Finished Goods Receipt: Receive finished goods transferred from the Production Supervisor; verify quantities, SKUs, and batch details against production records; and record all receipts into the store register and ERP system (Odoo 18). ▸ Delivery Note Issuance: Prepare and issue Delivery Notes for driver vans prior to dispatch; ensure each note accurately reflects the products, quantities, and customer destinations assigned to each route. ▸ Daily Invoicing: Generate and process sales invoices for all goods dispatched on a daily basis; coordinate with the Accounts Department to ensure invoices are posted accurately and on time. ▸ Record-Keeping & Reconciliation: Maintain up-to-date store ledgers and stock registers; perform daily, weekly, and monthly reconciliations of goods received, goods issued, and closing balances to ensure zero discrepancy between physical stock and ERP records. ▸ Stock Control: Monitor finished goods inventory levels; report low stock or surplus situations to the supervisor; prevent losses due to expiry or mishandling of perishable bakery products. ▸ Documentation & Filing: Maintain organized physical and digital records of all Delivery Notes, Goods Received Notes (GRN), and invoices for audit readiness. ▸ Coordination: Liaise daily with the Production Supervisor, delivery drivers, and the Accounts team to ensure smooth and timely dispatch operations. </p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 2 years of experience in a store keeping, dispatch, or logistics role — preferably in food manufacturing or FMCG. ✓ Proficiency in ERP systems; experience with Odoo is a strong advantage. ✓ Sound knowledge of Delivery Notes, GRN procedures, and basic invoicing processes. ✓ Good command of English (Arabic is an advantage); able to communicate effectively with drivers, supervisors, and accounts staff. ✓ Strong attention to detail and accuracy in data entry and record-keeping. ✓ Ability to work in a fast-paced production and dispatch environment. ✓ Basic proficiency in MS Excel for maintaining stock reconciliation sheets. </p>

<p>Oversee the implementation of our firm’s cybersecurity strategies. You will be crucial to protect our company’s digital assets, ensure compliance with security standards, and mitigate risks. You will also make sure our information assets and technologies are adequately protected from current and emerging threats. The role demands a seasoned professional with 12–15 years of core experience in cybersecurity operations, governance, and engineering. Familiarity with IoT security and DevSecOps methodologies is desirable and will be considered a distinct advantage.</p><br><p>Key Responsibilities</p><br><p>Daily Security Operations:</p><ul><li><p>Administer and optimize cybersecurity solutions including Antivirus (AV), WAF, Email Security Gateways, DLP, MAM (e.g., Intune), PAM, and other security tools.</p></li><li><p>Handle day-to-day security events, log analysis, and escalation procedures through Incident Response processes.</p></li><li><p>Coordinate with stakeholders during major security incidents and ensure post-incident reporting and root cause analysis.</p></li><li><p>Integrate security controls and vulnerability scanning</p></li><li><p>Manage vulnerabilities & implement security controls, prepare priority vulnerability report and coordinate with cross functional teams.</p></li><li><p>Plan and deliver regular awareness sessions and workshops across the organization to promote a security-conscious culture.</p></li><li><p>Conduct phishing simulation campaigns and evaluate employee awareness metrics.</p></li><li><p>Prepare engaging training material customized for technical and non-technical audiences.</p></li><li><p>Daily manage security incidents and coordinate with cross functional teams for incident response.</p></li><li><br></li></ul><p>Improvement and optimization:</p><ul><li><p>Fine-tune detection rules, policies, and configurations across all security solutions to reduce false positives and enhance detection accuracy.</p></li><li><p>Secure cloud workloads on platforms such as Microsoft Azure or AWS by applying industry’s best practices.</p></li><li><p>Secure IoT/OT environments include asset discovery, segmentation, and access restrictions.</p></li><li><p>Participate in the design and implementation of new security technologies and tools.</p></li><li><p>Provide security consultation to IT and business teams for new projects and infrastructure rollouts.</p></li></ul><p>Process & Governance:</p><ul><li><p>Review cloud architecture for compliance with security baselines and organizational policies.</p></li><li><p>Perform cybersecurity risk assessments and propose mitigation strategies based on risk appetite.</p></li><li><p>Contribute to ISO 27001 compliance efforts including internal audits, gap assessments, and policy reviews.</p></li><li><p>Support third-party/vendor security evaluations and ensure secure onboarding processes.</p></li></ul><br><p>Tools Technical Skills knowledge</p><ul><li><p>Email security: MIMECAST/Proofpoint/Barracuda</p></li><li><p>Antivirus: CrowdStrike/Sentinel One</p></li><li><p>Network Security: Palo Alto/Fortinet</p></li><li><p>Web application Security: Cloudflare or F5</p></li><li><p>Any Security Awareness Tool i.e. PhishRod etc.</p></li><li><p>In-depth knowledge of threat detection, incident response, and log correlation.</p></li><li><p>DevSecOps and CI/CD pipeline security</p></li><li><p>Cloud-native security tools (Azure, AWS etc.)</p></li><li><p>Email and endpoint protection solutions</p></li><li><p>IoT/OT security fundamentals</p></li><li><p>Cybersecurity risk assessment methodology and documentation</p><br></li></ul><p>Soft Skills</p><ul><li><p>Strong problem-solving and critical-thinking abilities.</p></li><li><p>Excellent interpersonal and presentation skills, especially in conducting training sessions.</p></li><li><p>Ability to work independently and collaboratively across technical and business teams.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Required Qualifications</p><ul><li><p>Bachelor’s degree in computer science/BTech (Must) in the field of Cybersecurity/Information Systems/Information Technology or a related field.</p></li><li><p>12-15 years of hands-on experience in the cybersecurity domain.</p></li><li><p>Cybersecurity Certifications (Mandatory)</p></li><li><p>Required: Microsoft Certified: Security Operations Analyst Associate/Certified SOC Analyst (C|SA)/ CEH/CompTIA Security +</p></li><li><p>CISM/CISSP certified</p></li><li><p>ISO 27001 Lead Implementer or Lead Auditor</p></li></ul>

<ul><li><p>Develop and execute targeted sales strategies to penetrate new markets and increase market share.</p></li><li><p>Cultivate and maintain strong relationships with key clients, ensuring a deep understanding of their needs and preferences.</p></li><li><p>Conduct market research and competitive analysis to identify emerging trends and opportunities for growth.</p></li><li><p>Prepare and deliver compelling presentations to prospective clients, showcasing product benefits and value propositions.</p></li><li><p>With experience in a manufacturing company, making Proforma Invoice, Tax & Commercial Invoice and Delivery Notes.</p></li><li><p>Willing to travel outside the country.</p></li><li><p> With good communication skills, can work under pressure and a team player. </p></li><li><p>With Basic Knowledge in computer and ERP.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, or a related field is essential for understanding market dynamics.</p></li><li><p>A minimum of 1 to 2 years of direct sales experience in a relevant industry, demonstrating a proven track record of meeting sales targets.</p><br></li></ul>

<p><strong>Job Title</strong></p><p><strong>HR Welfare & Medical Coordinator</strong></p><p><strong>Department</strong></p><p><strong>Human Resources</strong></p><p><strong>Reports To</strong></p><p><strong>HR Manager / HR Welfare Manager</strong></p><p><strong>Job Purpose</strong></p><p>The HR Welfare & Medical Coordinator is responsible for managing and coordinating comprehensive employee welfare and medical support services for a large, multicultural workforce. The role ensures employee well-being, timely medical assistance, effective welfare interventions, confidentiality of employee information, and compliance with UAE labor regulations, healthcare requirements, insurance standards, and company policies.</p><p>The position serves as a key liaison between employees, HR, operations, healthcare providers, insurance companies, government authorities, embassies, and management to ensure efficient resolution of employee welfare and medical matters.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>Employee Welfare & Support</strong></p><ul><li><p>Manage end-to-end employee welfare services, ensuring employees receive timely, professional, and appropriate support.</p></li><li><p>Handle employee concerns, complaints, grievances, and welfare-related matters with professionalism, confidentiality, empathy, and timely resolution.</p></li><li><p>Provide counseling, guidance, and support to employees regarding personal, medical, workplace, and welfare-related matters.</p></li><li><p>Build employee trust and engagement through proactive welfare support and effective communication.</p></li><li><p>Identify workplace welfare concerns and escalate critical or sensitive issues to management with appropriate recommendations and corrective actions.</p></li><li><p>Promote a safe, healthy, respectful, and positive working environment through proactive employee welfare initiatives.</p></li></ul><p><strong>HR & Employee Relations Support</strong></p><ul><li><p>Support HR and operational teams in managing absenteeism, employee welfare interventions, disciplinary matters, and return-to-work processes.</p></li><li><p>Provide welfare-related input during employee relations cases while maintaining confidentiality and professional boundaries.</p></li><li><p>Assist management in identifying employee welfare risks and developing appropriate support measures.</p></li><li><p>Maintain effective communication with employees and operational teams to ensure welfare issues are addressed promptly.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications & Experience</strong></p><ul><li><p>Bachelor's degree in Human Resources, Business Administration, Social Sciences, Healthcare Administration, Nursing, Psychology, or a related discipline.</p></li><li><p><strong>3–7 years of relevant experience</strong> in HR welfare, employee relations, medical coordination, employee support, or a similar role, preferably within a large-scale or multicultural workforce.</p></li><li><p>UAE experience is preferred.</p></li><li><p>Experience in coordinating medical cases, insurance approvals, workplace injuries, employee welfare, and hospital/clinic services is highly desirable.</p></li><li><p>Experience handling deceased employee repatriation and coordination with government authorities, embassies, airlines, hospitals, and families is an advantage.</p></li><li><p>Good working knowledge of UAE labor regulations, employee welfare practices, healthcare procedures, and insurance processes.</p></li><li><p>Experience working with multinational or large-volume employee populations is preferred.</p></li></ul>

<p><strong>Company Description</strong> AL NAJAH LPG Gas Pipeline Installations is a UAE-based provider of safe, reliable, and cost-effective LPG gas pipeline solutions for residential, commercial, and industrial clients. The company delivers end-to-end services, including design, engineering, installation, tank commissioning, testing, certifications, and ongoing maintenance and emergency support. With strict compliance to UAE safety standards and a team of qualified engineers and technicians, AL NAJAH focuses on timely project execution and high-quality workmanship. Its mission is to ensure safety, reliability, and efficiency while offering customized solutions that meet diverse client needs and budgets. AL NAJAH is committed to being a trusted, customer-centric partner known for excellence, innovation, and long-term value across the UAE.</p><p><strong>Role Description</strong> This is a full-time, on-site Sales Executive role based in Umm Al Quwain. The Sales Executive will identify and pursue new business opportunities for LPG pipeline installations, maintenance, and related services across residential, commercial, and industrial sectors. Typical responsibilities include generating leads, conducting site visits, preparing proposals and quotations, negotiating contracts, and closing deals in line with company targets. The role also involves maintaining strong relationships with existing clients, providing accurate product and service information, and coordinating with engineering and operations teams to ensure smooth project handover. The Sales Executive will monitor market trends, competitor activities, and customer feedback to support continuous improvement and growth.</p><p><strong>Qualifications</strong></p><p> </p><ul><li>Strong sales and business development skills, including lead generation, pipeline management, and contract negotiation.</li><li>Solid communication and interpersonal skills, with the ability to build trust and maintain long-term client relationships.</li><li>Basic technical understanding of LPG systems, pipeline installations, or related mechanical/electrical services (training can be provided).</li><li>Organizational and time-management skills to handle multiple prospects, site visits, and follow-ups efficiently.</li><li>Ability to work on-site in Umm Al Quwain and travel within the UAE as needed for client meetings and project visits.</li><li>Previous experience in B2B or project-based sales, ideally in construction, MEP, gas systems, or industrial services, is an advantage.</li><li>Proficiency in MS Office and basic CRM tools for reporting, documentation, and sales tracking.</li><li>Relevant diploma or bachelor’s degree in business, marketing, engineering, or a related field is preferred.</li></ul>

<ul><li><p>Develop and implement effective sales strategies to achieve company growth objectives.</p></li><li><p>Identify, develop and acquire new customers across food, FMCG, spices, frozen food, meat, bakery, confectionery, dairy and related industries.</p></li><li><p>Manage key accounts and strengthen long-term customer relationships.</p></li><li><p>Achieve agreed monthly, quarterly and annual sales targets.</p></li><li><p>Prepare, negotiate and follow up on quotations, pricing, commercial terms and contracts.</p></li><li><p>Understand customer packaging requirements and recommend appropriate packaging structures and solutions.</p></li><li><p>Coordinate closely with R&D, Prepress, Cylinder, Printing, Lamination, Slitting, Pouching, QC and Production teams to ensure smooth execution of customer orders.</p></li><li><p>Manage customer artwork, specifications, samples, trials and approval processes.</p></li><li><p>Follow up quotations, purchase orders, production schedules and deliveries.</p></li><li><p>Address customer complaints and coordinate timely corrective and preventive actions.</p></li><li><p>Monitor market trends, competitor activities, pricing and emerging customer requirements.</p></li><li><p>Maintain an accurate sales pipeline and provide regular sales forecasts and management reports.</p></li><li><p>Coordinate with Finance to support timely customer collections and payment follow-up.</p></li><li><p>Identify opportunities for new products, applications, customers and market segments.</p></li><li><p>Maintain accurate customer, quotation, order and sales records.</p><br><p><strong>TECHNICAL & INDUSTRY KNOWLEDGE</strong></p><p>The successful candidate should have a practical understanding of flexible packaging materials, structures and manufacturing processes, including: PET/PE, PET/LDPE, PET/METPET/PE, BOPP/CPP, BOPP/METBOPP/PE, PET/AL/PE and other laminated structures.</p><p>Commercial & Technical Understanding:</p><ul><li><p>Basic knowledge of GSM, micron, material consumption and packaging costing.</p></li><li><p>Understanding of printing cylinders, artwork and prepress requirements.</p></li><li><p>Basic knowledge of food-contact packaging requirements and quality documentation.</p></li><li><p>Ability to communicate customer technical requirements effectively to internal production and technical teams.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, Engineering, Packaging Technology or a related discipline.</p></li><li><p>5-10 years of relevant B2B sales experience in flexible packaging or a related packaging industry.</p></li><li><p>Proven experience in business development and key account management.</p></li><li><p>Existing customer network within the UAE/GCC flexible packaging market will be an advantage.</p></li><li><p>Strong commercial, negotiation and presentation skills.</p></li><li><p>Ability to understand technical packaging requirements and translate them into commercial solutions.</p></li><li><p>Strong knowledge of MS Office, Excel and CRM/sales reporting systems.</p></li><li><p>Good understanding of costing, pricing, margins and commercial negotiations.</p></li><li><p>Valid UAE driving license is preferred.</p></li><li><p>Disposition to travel for customer visits and business development activities as required.</p><br><p><strong>WHAT ACE OFFERS</strong></p></li><li><p>Competitive salary package.</p></li><li><p>Performance-based sales incentives/commission in accordance with company policy.</p></li><li><p>Opportunity to build and lead business within the growing flexible packaging sector.</p></li><li><p>Professional, collaborative and growth-oriented working environment.</p></li><li><p>Opportunity to work closely with experienced technical, production and commercial teams.</p></li></ul>

The Sales Executive / Front Desk is the critical link between the Sales Manager and the rest of the organization once a lead has been converted into a confirmed order. This role owns the post-close handoff: translating the closed deal into an accurate internal order, coordinating with Production, Warehouse/Logistics, Quality, and Finance to ensure the customer commitment is fulfilled on time and as agreed, and keeping the customer and the Sales Manager informed throughout. The role also serves as the professional face of the office — managing the front desk, welcoming visitors and customers, and handling incoming calls and enquiries. The role exists to protect the professionalism and reliability of the customer relationship after the sale is won, and to ensure every visitor and caller experiences the same standard of care, from “deal closed” through to “order delivered and invoiced.”<br><br><strong>Order &amp; Handoff Coordination<br><br></strong><ul><li>Receive closed-deal details from the Sales Manager and verify completeness of order information (specifications, quantities, pricing, delivery terms, special requirements). </li><li>Log and process confirmed orders accurately in the company’s order/CRM system without delay. </li><li>Coordinate with Production Planning to confirm manufacturing schedules, lead times, and any capacity constraints, and relay realistic timelines back to the Sales Manager and customer. </li><li>Liaise with Warehouse and Logistics teams to arrange dispatch, shipping documentation, and delivery tracking. </li><li>Coordinate with Quality/QC on any product specification checks, certificates, or compliance documents required by the customer. </li><li>Work with Finance/Accounts to confirm credit terms, generate proforma invoices, and follow up on payment milestones tied to dispatch. <br><br></li></ul><strong>Front Desk &amp; Visitor Management<br><br></strong><ul><li>Manage the front desk/reception area, ensuring it is always professionally staffed and presented during working hours. </li><li>Greet and attend to visitors and customers in person, ensuring a warm, professional first impression of the company. </li><li>Register visitors as per company policy, notify the relevant employee/department, and manage waiting-area comfort. </li><li>Answer, screen, and route incoming calls promptly and professionally; take accurate messages and follow up to ensure they reach the right person. </li><li>Handle general enquiries (from customers, suppliers, or the public) at the front desk and over the phone, escalating to the appropriate department when needed. </li><li>Coordinate courier, mail, and deliveries arriving at or dispatched from the front desk. </li><li>Maintain front desk supplies, visitor logs, and any related administrative records. <br><br></li></ul><strong>Relationship &amp; Communication Management<br><br></strong><ul><li>Act as the customer’s primary point of contact for order status, delivery updates, and after-sale queries once the Sales Manager has closed the lead. </li><li>Maintain a professional, responsive, and solutions-oriented tone in all customer and internal communications. </li><li>Proactively flag and communicate any delays, shortages, or issues to both the customer and the Sales Manager before they become escalations. </li><li>Ensure the customer experience remains consistent and professional through the full order-to-delivery cycle, reinforcing trust built during the sales process. <br><br></li></ul><strong>Internal Stakeholder Coordination<br><br></strong><ul><li>Serve as the internal coordination point across Sales, Production, Warehouse, Quality, and Finance for every closed order. </li><li>Chase internal approvals, documentation, and sign-offs required to keep orders moving without unnecessary delay. </li><li>Escalate cross-functional bottlenecks to the Sales Manager or relevant department head in a timely and professional manner. </li><li>Maintain clear records of each order’s status and communication history for visibility across teams. <br><br></li></ul><strong>Administration &amp; Reporting<br><br></strong><ul><li>Maintain accurate and up-to-date order files, customer records, and correspondence logs. </li><li>Prepare regular status reports/trackers on open orders, pending deliveries, and outstanding customer issues for the Sales Manager. </li><li>Support the Sales Manager with any post-sale documentation, contracts, or reporting needs. </li><li>Contribute to continuous improvement of the lead-to-delivery handoff process. <br><br></li></ul><strong>Key Working Relationships<br><br></strong><ul><li>Internal: Sales Manager, Production/Planning team, Warehouse &amp; Logistics, Quality Control, Finance/Accounts, Customer Service </li><li>External: Customers (post-sale order and delivery communication), freight/logistics providers as needed <br><br></li></ul><strong>Qualifications &amp; Experience<br><br></strong><ul><li>Bachelor’s degree in business administration, Sales, Marketing, or a related field (or equivalent practical experience). </li><li>2–5 years of experience in a sales coordination, sales support, order management, or customer service role. </li><li>Experience in manufacturing, industrial, or B2B trading environments is an advantage. </li><li>Familiarity with order processing and coordinating across production, logistics, and finance functions. </li><li>Fluent in English; additional languages relevant to the customer base are a plus. </li><li>UAE experience preferred; based in or willing to work from Umm Al Quwain. <br><br></li></ul><strong>Key Skills &amp; Competencies<br><br></strong><ul><li>Strong cross-functional coordination and follow-up discipline — able to keep multiple orders and stakeholders moving in parallel. </li><li>Excellent verbal and written communication; comfortable managing customer-facing conversations professionally. </li><li>High attention to detail and accuracy in order processing and documentation. </li><li>Proactive problem-solver who flags issues early rather than waiting for escalation. </li><li>Strong organizational and time-management skills; able to prioritize under multiple deadlines. </li><li>Professional, calm, and relationship-focused demeanor, particularly when coordinating across departments with competing priorities. </li><li>Proficient in MS Office (Excel, Word, Outlook); comfortable learning ERP/CRM and order-tracking systems. </li><li>Polished, welcoming front-desk presence with strong telephone etiquette and the ability to multitask between visitors, calls, and order coordination without dropping either. <br><br></li></ul><strong>What Success Looks Like In This Role<br><br></strong><ul><li>Closed leads convert smoothly into confirmed, accurately logged orders with no information lost in handoff. </li><li>Customers experience a consistent, professional standard of communication from deal close through to delivery. </li><li>Internal departments receive clear, timely information, reducing delays and last-minute escalations. </li><li>The Sales Manager is freed up to focus on new business, with confidence that closed deals are being professionally managed to completion. </li><li>Visitors and callers consistently experience a professional, welcoming front-of-office impression of the company.</li></ul>

<ul><li><p>The Sales Executive / Front Desk is the critical link between the Sales Manager and the rest of the organization once a lead has been converted into a confirmed order. This role owns the post-close handoff: translating the closed deal into an accurate internal order, coordinating with Production, Warehouse/Logistics, Quality, and Finance to ensure the customer commitment is fulfilled on time and as agreed, and keeping the customer and the Sales Manager informed throughout. The role also serves as the professional face of the office — managing the front desk, welcoming visitors and customers, and handling incoming calls and enquiries. The role exists to protect the professionalism and reliability of the customer relationship after the sale is won, and to ensure every visitor and caller experiences the same standard of care, from “deal closed” through to “order delivered and invoiced.”</p><p><strong>Order & Handoff Coordination</strong></p><ul><li><p>Receive closed-deal details from the Sales Manager and verify completeness of order information (specifications, quantities, pricing, delivery terms, special requirements).</p></li><li><p>Log and process confirmed orders accurately in the company’s order/CRM system without delay.</p></li><li><p>Coordinate with Production Planning to confirm manufacturing schedules, lead times, and any capacity constraints, and relay realistic timelines back to the Sales Manager and customer.</p></li><li><p>Liaise with Warehouse and Logistics teams to arrange dispatch, shipping documentation, and delivery tracking.</p></li><li><p>Coordinate with Quality/QC on any product specification checks, certificates, or compliance documents required by the customer.</p></li><li><p>Work with Finance/Accounts to confirm credit terms, generate proforma invoices, and follow up on payment milestones tied to dispatch.</p></li></ul><p><strong>Front Desk & Visitor Management</strong></p><ul><li><p>Manage the front desk/reception area, ensuring it is always professionally staffed and presented during working hours.</p></li><li><p>Greet and attend to visitors and customers in person, ensuring a warm, professional first impression of the company.</p></li><li><p>Register visitors as per company policy, notify the relevant employee/department, and manage waiting-area comfort.</p></li><li><p>Answer, screen, and route incoming calls promptly and professionally; take accurate messages and follow up to ensure they reach the right person.</p></li><li><p>Handle general enquiries (from customers, suppliers, or the public) at the front desk and over the phone, escalating to the appropriate department when needed.</p></li><li><p>Coordinate courier, mail, and deliveries arriving at or dispatched from the front desk.</p></li><li><p>Maintain front desk supplies, visitor logs, and any related administrative records.</p></li></ul><p><strong>Relationship & Communication Management</strong></p><ul><li><p>Act as the customer’s primary point of contact for order status, delivery updates, and after-sale queries once the Sales Manager has closed the lead.</p></li><li><p>Maintain a professional, responsive, and solutions-oriented tone in all customer and internal communications.</p></li><li><p>Proactively flag and communicate any delays, shortages, or issues to both the customer and the Sales Manager before they become escalations.</p></li><li><p>Ensure the customer experience remains consistent and professional through the full order-to-delivery cycle, reinforcing trust built during the sales process.</p></li></ul><p><strong>Internal Stakeholder Coordination</strong></p><ul><li><p>Serve as the internal coordination point across Sales, Production, Warehouse, Quality, and Finance for every closed order.</p></li><li><p>Chase internal approvals, documentation, and sign-offs required to keep orders moving without unnecessary delay.</p></li><li><p>Escalate cross-functional bottlenecks to the Sales Manager or relevant department head in a timely and professional manner.</p></li><li><p>Maintain clear records of each order’s status and communication history for visibility across teams.</p></li></ul><p><strong>Administration & Reporting</strong></p><ul><li><p>Maintain accurate and up-to-date order files, customer records, and correspondence logs.</p></li><li><p>Prepare regular status reports/trackers on open orders, pending deliveries, and outstanding customer issues for the Sales Manager.</p></li><li><p>Support the Sales Manager with any post-sale documentation, contracts, or reporting needs.</p></li><li><p>Contribute to continuous improvement of the lead-to-delivery handoff process.</p></li></ul><p><strong>Key Working Relationships</strong></p><ul><li><p>Internal: Sales Manager, Production/Planning team, Warehouse & Logistics, Quality Control, Finance/Accounts, Customer Service</p></li><li><p>External: Customers (post-sale order and delivery communication), freight/logistics providers as needed</p></li></ul><p><strong>Qualifications & Experience</strong></p><ul><li><p>Bachelor’s degree in business administration, Sales, Marketing, or a related field (or equivalent practical experience).</p></li><li><p>2–5 years of experience in a sales coordination, sales support, order management, or customer service role.</p></li><li><p>Experience in manufacturing, industrial, or B2B trading environments is an advantage.</p></li><li><p>Familiarity with order processing and coordinating across production, logistics, and finance functions.</p></li><li><p>Fluent in English; additional languages relevant to the customer base are a plus.</p></li><li><p>UAE experience preferred; based in or willing to work from Umm Al Quwain.</p></li></ul><p><strong>Key Skills & Competencies</strong></p><ul><li><p>Strong cross-functional coordination and follow-up discipline — able to keep multiple orders and stakeholders moving in parallel.</p></li><li><p>Excellent verbal and written communication; comfortable managing customer-facing conversations professionally.</p></li><li><p>High attention to detail and accuracy in order processing and documentation.</p></li><li><p>Proactive problem-solver who flags issues early rather than waiting for escalation.</p></li><li><p>Strong organizational and time-management skills; able to prioritize under multiple deadlines.</p></li><li><p>Professional, calm, and relationship-focused demeanor, particularly when coordinating across departments with competing priorities.</p></li><li><p>Proficient in MS Office (Excel, Word, Outlook); comfortable learning ERP/CRM and order-tracking systems.</p></li><li><p>Polished, welcoming front-desk presence with strong telephone etiquette and the ability to multitask between visitors, calls, and order coordination without dropping either.</p></li></ul><p><strong>What Success Looks Like in This Role</strong></p><ul><li><p>Closed leads convert smoothly into confirmed, accurately logged orders with no information lost in handoff.</p></li><li><p>Customers experience a consistent, professional standard of communication from deal close through to delivery.</p></li><li><p>Internal departments receive clear, timely information, reducing delays and last-minute escalations.</p></li><li><p>The Sales Manager is freed up to focus on new business, with confidence that closed deals are being professionally managed to completion.</p></li><li><p>Visitors and callers consistently experience a professional, welcoming front-of-office impression of the company.</p></li></ul><p><br></p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent; associate's degree in business or related field preferred.</li><li>1-3 years of experience in a front desk, administrative, or sales support role.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM software.</li><li>Exceptional communication and interpersonal skills, with a friendly and professional demeanor.</li></ul>