Assistant Manager Jobs - Al Ain UAE

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Join Al-Futtaim Automotive and take the lead as an <strong>Aftersales Manager – Toyota Al Ain</strong>, where you’ll play a pivotal role in shaping exceptional customer journeys and driving operational excellence.</p><p>In this leadership position, you will own the overall performance of the service center—delivering sustainable growth in revenue and profitability, while creating a seamless, high-quality customer experience that reflects Toyota’s global standards. This is your opportunity to lead a high-performing team, influence business outcomes, and make a real impact in one of the region’s most trusted automotive brands.</p><br><p><strong>What You Will Do</strong></p><ul><li><p>Lead and inspire a high-performing aftersales team to consistently achieve revenue, productivity, and profitability targets</p></li><li><p>Drive operational excellence across the service center, ensuring efficiency, quality, and customer satisfaction</p></li><li><p>Champion a customer-first culture, leveraging insights and feedback to improve NPS and retention</p></li><li><p>Oversee branch P&amp;L, identify growth opportunities, and implement strategies to maximize performance</p></li><li><p>Collaborate with internal stakeholders across workshop, parts, CRM, and leadership teams to align on business priorities</p></li><li><p>Build, coach, and develop talent—creating a strong pipeline of future leaders within the business</p></li><li><p>Ensure full compliance with brand standards, HSSE requirements, and operational policies</p></li><li><p>Continuously optimize processes, capacity, and resource utilization to deliver best-in-class service</p></li></ul><br><p><strong>Required Skills to be Successful</strong></p><ul><li><p>Proven leadership experience within automotive aftersales or service operations</p></li><li><p>Strong commercial mindset with hands-on experience managing P&amp;L and delivering growth</p></li><li><p>Deep understanding of dealership aftersales processes and customer lifecycle</p></li><li><p>Data-driven approach with the ability to turn insights into actionable improvements</p></li><li><p>Exceptional stakeholder management and communication skills</p></li><li><p>Passion for developing people and leading high-performance teams</p></li><li><p>Experience driving change and continuous improvement initiatives</p></li><li><p>Strong systems proficiency (ERP/reporting tools)</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>About the Team</strong></p><p>At Toyota Al Ain, you’ll be part of a collaborative, customer-centric environment where excellence is the standard. You will lead a diverse team of professionals committed to delivering exceptional service, supported by Al-Futtaim’s strong legacy, innovation, and commitment to people development.</p><br><p><strong>What Equips You for the Role</strong></p><ul><li><p>Bachelor’s degree in Engineering (Automotive preferred) or Business Management</p></li><li><p>Minimum <strong>10 years’ experience</strong> within automotive dealerships</p></li><li><p>At least <strong>5 years in a leadership role within aftersales/service operations</strong></p></li><li><p>Demonstrated success in driving financial performance and enhancing customer experience</p></li><li><p>Strong coaching, leadership, and team development capabilities</p></li></ul></li></ul><p></p></section>

<p>We are looking for hardworking and physically fit Helpers to support our Bridge Maintenance team in Al Ain. The role involves assisting skilled technicians and tradesmen in carrying out routine bridge maintenance activities, ensuring a safe and efficient work environment. This is an outdoor job that requires working in varying weather conditions. Key Responsibilities 1) Assist technicians and maintenance crews during bridge maintenance activities. 2) Load, unload, and transport tools, materials, and equipment to work locations. 3) Clean and prepare work areas before, during, and after maintenance activities. 4) Support painting, cleaning, repair, and maintenance works as instructed by supervisors. 5) Assist in setting up barricades, traffic management equipment, and safety signage. 6) Handle manual tasks such as lifting, carrying, and moving materials safely. 7) Maintain housekeeping at the worksite and ensure tools are stored properly. 8) Follow all health, safety, and environmental (HSE) procedures at all times. 9) Wear and properly use the required Personal Protective Equipment (PPE). 10) Perform other duties assigned by the Site Supervisor.</p><p>• Previous experience as a Helper, Labourer, or Construction Worker is an advantage. • Physically fit and capable of performing manual outdoor work. • Willing to work at heights and in varying weather conditions when required. • Basic understanding of workplace safety practices. • Ability to work effectively as part of a team. • Must be currently available in the UAE. • Immediate joiners are preferred.</p>

<p>We are looking for hardworking and physically fit Helpers to support our Bridge Maintenance team in Al Ain. The role involves assisting skilled technicians and tradesmen in carrying out routine bridge maintenance activities, ensuring a safe and efficient work environment. This is an outdoor job that requires working in varying weather conditions. Key Responsibilities 1) Assist technicians and maintenance crews during bridge maintenance activities. 2) Load, unload, and transport tools, materials, and equipment to work locations. 3) Clean and prepare work areas before, during, and after maintenance activities. 4) Support painting, cleaning, repair, and maintenance works as instructed by supervisors. 5) Assist in setting up barricades, traffic management equipment, and safety signage. 6) Handle manual tasks such as lifting, carrying, and moving materials safely. 7) Maintain housekeeping at the worksite and ensure tools are stored properly. 8) Follow all health, safety, and environmental (HSE) procedures at all times. 9) Wear and properly use the required Personal Protective Equipment (PPE). 10) Perform other duties assigned by the Site Supervisor.</p><p>• Previous experience as a Helper, Labourer, or Construction Worker is an advantage. • Physically fit and capable of performing manual outdoor work. • Willing to work at heights and in varying weather conditions when required. • Basic understanding of workplace safety practices. • Ability to work effectively as part of a team. • Must be currently available in the UAE. • Immediate joiners are preferred.</p>

<ul><li><p>Develop and deliver courses to students in the specified discipline areas of study.</p></li><li><p>Evaluate and monitor individual student progress and provide feedback to improve and sustain student success.</p></li><li><p>Ability to teach a variety of specialized courses, and other courses related to&nbsp;Accounting specialization.</p></li><li><p>Engage and conduct quality research and publish in journals of high repute.</p></li><li><p>Support and engage in curriculum development, and course management aligned with University and college’s standards.</p></li><li><p>Contribute effectively to the college and university initiatives, and participate in constructive proposals and projects.</p></li><li><p>Support and participate in accreditation initiatives at local and international levels.</p></li><li><p>Promote and guide students to envision their future careers in a local, regional and international context and ensure that they are equipped to meet this challenge.</p></li><li><p>Maintain relationships with students that are conducive to learning.</p></li><li><p>Initiate and participate in effective community engagement activities aiming to benefit the AAU and local community.<br></p></li></ul><p><strong>Qualification:&nbsp;</strong>Ph.D. in Accounting</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>&nbsp;A proven track record of teaching excellence at the university level, having 2+ years of experience in university teaching.</p></li><li><p>Research published in journals indexed in the Scopus database.</p></li><li><p>Dedication to continued professional development.</p></li><li><p>Dedication to renewing, developing, and proposing curricula.</p></li><li><p>Ability to communicate effectively in English & Arabic orally and in writing.</p></li><li><p>Advanced use of technology in the education process (delivering classes via presentations, using e-learning systems, reports, etc.).</p></li><li><p>Willingness to provide all necessary and required services to the university and college.</p></li></ul>

<ul><li><p>Develop and deliver courses to students in the specified discipline areas of study.</p></li><li><p>Evaluate and monitor individual student progress and provide feedback to improve and sustain student success.</p></li><li><p>Ability to teach a variety of specialized courses, and other courses related to Business Analytics specialization.</p></li><li><p>Engage and conduct quality research and publish in journals of high repute.</p></li><li><p>Support and engage in curriculum development, and course management aligned with University and college’s standards.</p></li><li><p>Contribute effectively to the college and university initiatives, and participate in constructive proposals and projects.</p></li><li><p>Support and participate in accreditation initiatives at local and international levels.</p></li><li><p>Promote and guide students to envision their future careers in a local, regional and international context and ensure that they are equipped to meet this challenge.</p></li><li><p>Maintain relationships with students that are conducive to learning.</p></li><li><p>Initiate and participate in effective community engagement activities aiming to benefit the AAU and local community.<br></p></li></ul><p><strong>Qualification:&nbsp;</strong>Ph.D. in&nbsp;Business Analytics</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>&nbsp;A proven track record of teaching excellence at the university level, having 2+ years of experience in university teaching.</p></li><li><p>Research published in journals indexed in the Scopus database.</p></li><li><p>Dedication to continued professional development.</p></li><li><p>Dedication to renewing, developing, and proposing curricula.</p></li><li><p>Ability to communicate effectively in English & Arabic orally and in writing.</p></li><li><p>Advanced use of technology in the education process (delivering classes via presentations, using e-learning systems, reports, etc.).</p></li><li><p>Willingness to provide all necessary and required services to the university and college.</p></li></ul>

<ul><li>Develop and deliver courses to students in the specified discipline areas of study.</li><li>Evaluate and monitor individual student progress and provide feedback to improve and sustain student success.</li><li>Ability to teach a variety of specialized courses, and other courses related to Management specialization.</li><li>Engage and conduct quality research and publish in journals of high repute.</li><li>Support and engage in curriculum development, and course management aligned with University and college’s standards.</li><li>Contribute effectively to the college and university initiatives, and participate in constructive proposals and projects.</li><li>Support and participate in accreditation initiatives at local and international levels.</li><li>Promote and guide students to envision their future careers in a local, regional and international context and ensure that they are equipped to meet this challenge.</li><li>Maintain relationships with students that are conducive to learning.</li><li>Initiate and participate in effective community engagement activities aiming to benefit the AAU and local community.</li></ul><br/><p><strong>Qualification: </strong>Ph.D. in Management</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>&nbsp;A proven track record of teaching excellence at the university level, having 2+ years of experience in university teaching.</p></li><li><p>Research published in journals indexed in the Scopus database.</p></li><li><p>Dedication to continued professional development.</p></li><li><p>Dedication to renewing, developing, and proposing curricula.</p></li><li><p>Ability to communicate effectively in English & Arabic orally and in writing.</p></li><li><p>Advanced use of technology in the education process (delivering classes via presentations, using e-learning systems, reports, etc.).</p></li><li><p>Willingness to provide all necessary and required services to the university and college.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Assist in patient assessment by gathering clinical history and observations.</p></li><li><p>Ensure patient medical file available before and during consultation.</p></li><li><p>Assist physicians or nurses in checking approval for patient services and documentation of OPD Insurance procedures.</p></li><li><p>Maintain accurate patient records in EMR and update clinical documentation accurately.</p></li><li><p>Assisting Clinicians for proper documentation of patients , history and condition and updating it on each visit.</p></li><li><p>Supports administrative tasks such as appointment Scheduling and Inventory management.</p></li><li><p>Maintain accurate Inpatient and Out patient records and documentation.</p></li><li><p>Maintains Confidentiality of patients records.</p></li><li><p>Inform department nurse of pending admission and assist patient with admission procedure.</p></li><li><p>Perform other duties as assigned by the supervising clinicians.</p></li><li><p>Demonstrate awareness of fire safety, patient safety, infection control and the other necessary precautions as per hospital policy and participates in JCI activities.</p><br></li></ul><p><strong>Responsibilities</strong></p><ul><li><p>Assist in patient assessment by gathering clinical history and observations.</p></li><li><p>Ensure patient medical file available before and during consultation.</p></li><li><p>Assist physicians or nurses in checking approval for patient services and documentation of OPD Insurance procedures.</p></li><li><p>Maintain accurate patient records in EMR and update clinical documentation accurately.</p></li><li><p>Assisting Clinicians for proper documentation of patients , history and condition and updating it on each visit.</p></li><li><p>Supports administrative tasks such as appointment Scheduling and Inventory management.</p></li><li><p>Maintain accurate Inpatient and Out patient records and documentation.</p></li><li><p>Maintains Confidentiality of patients records.</p></li><li><p>Inform department nurse of pending admission and assist patient with admission procedure.</p></li><li><p>Perform other duties as assigned by the supervising clinicians.</p></li><li><p>Demonstrate awareness of fire safety, patient safety, infection control and the other necessary precautions as per hospital policy and participates in JCI activities.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Qualification</strong>: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree in a health-related field</p></li></ul><br><ul><li><p><strong>Experience :</strong> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum of 1 year of experience in a healthcare.</p><br><p><strong>Skill set:&nbsp;&nbsp;</strong>Excellent written and verbal communication skills..</p><br></li><li><p>&nbsp;Excellent command of oral and written English; Arabic desirable but not mandatory.&nbsp;</p></li></ul><p></p></section>

<ul><li><p>Develop and deliver courses to students in the specified discipline areas of study.</p></li><li><p>Evaluate and monitor individual student progress and provide feedback to improve and sustain student success.</p></li><li><p>Ability to teach a variety of specialized courses, and other courses related to Nutrition and Dietetics specialization.</p></li><li><p>Engage and conduct quality research and publish in journals of high repute.</p></li><li><p>Support and engage in curriculum development, and course management aligned with University and college’s standards.</p></li><li><p>Contribute effectively to the college and university initiatives, and participate in constructive proposals and projects.</p></li><li><p>Support and participate in accreditation initiatives at local and international levels.</p></li><li><p>Promote and guide students to envision their future careers in a local, regional, and international context and ensure that they are equipped to meet this challenge.</p></li><li><p>Maintain relationships with students that are conducive to learning.</p></li><li><p>Initiate and participate in effective community engagement activities aiming to benefit the AAU and local community.<br></p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Qualification: </strong>Ph.D. in Nutrition and Dietetics<br></p></li><li><p>A proven track record of teaching excellence at the university level, having 2+ years of experience in university teaching.</p></li><li><p>Research published in journals indexed in the Scopus database.</p></li><li><p>Dedication to continued professional development.</p></li><li><p>Dedication to renewing, developing, and proposing curricula.</p></li><li><p>Ability to communicate effectively in English orally and in writing.</p></li><li><p>Advanced use of technology in the education process (delivering classes via presentations, using e-learning systems, reports, etc.).</p></li><li><p>Willingness to provide all necessary and required services to the university and college.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Oversee daily studio operations, ensuring a seamless workflow from project inception to completion, managing resources and timelines effectively.</li><li>Develop and implement operational strategies to optimize efficiency, reduce costs, and enhance overall studio productivity.</li><li>Manage budgets, track expenses, and forecast financial needs, ensuring projects remain within financial parameters.</li><li>Lead and mentor studio staff, fostering a collaborative and high-performing team environment while managing performance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Business Administration, Arts Management, or a related field, demonstrating a foundational understanding of operational principles.</p></li><li><p>Minimum of 2 years of progressive experience in studio management or a similar operational leadership role within the creative industry.</p></li><li><p>Proven expertise in project management methodologies (e.g., Agile, Waterfall) and proficiency with relevant software (e.g., Asana, Trello, Jira).</p></li><li><p>Demonstrated financial acumen, including budgeting, forecasting, and cost control, with a track record of managing resources effectively.</p></li><li><p>Additional Requirements: Experience in studio rental, event production, podcast, broadcast, and wedding/event coverage. UAE driving license is preferred.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>ead and oversee the daily operations of Shape Restaurant, ensuring exceptional customer experience, high food quality standards, team performance, operational efficiency, and business growth across dine-in, delivery, and cloud kitchen operations.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Restaurant Operations Management, Leadership &amp; Team Management, P&amp;L Management, Customer Service Excellence, Inventory Control, Staff Training, Food Safety Standards, Problem Solving, Communication Skills, KPI Management, and Experience in Casual or Healthy Dining Concepts.</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Ensures work is performed within the required technical and patient confidentiality standards</p></li><li><p>In coordination with the Revenue Cycle Manager implements standard operating procedures and guidelines for the coding section.</p></li><li><p>Provides leadership and guidance to staff when required to address issues or concerns.</p></li><li><p>Train the new and existing coding staff on coding expectations and meeting goals related to both quality and productivity which helps in upgrading the services’ codes and subsequently higher revenue.</p></li><li><p>Act as a mentor and resource to Coding Team members.</p></li><li><p>Monitor tasks to improve billing practices and increase revenue</p></li><li><p>Audit both IP and OP charts on a regular basis and share audit results with the team members and ensure that performance improvement plans are implemented. Submit audit report on a monthly basis to the corporate audit team</p></li><li><p>Attends Training and Meetings to receive updated billing and coding information</p></li><li><p>Assess /determines staff level and coordinates with Revenue Cycle Manager to meet defined KPIs.</p></li><li><p>Reports all staffing deficiencies and disciplinary issues to Revenue Cycle Manager by providing all documentation to ensure proper review and action.</p></li><li><p>Ensures adherence to objectives, operating policies and procedures and strategic action plans for achieving goals.</p></li><li><p>Provides leadership and motivation by addressing clear expectations, communicates specific performance feedback to Revenue Cycle Manager to ensure timely and thorough performance reviews using internal measurement/monitoring standards.</p></li><li><p>Communicates coaching needs for staff who failed to perform and deliver the prescribed and committed level of performance output and standards to the Revenue Cycle Manager</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor or any other degree in Paramedical with coding certification from AAPC/CPC/AHIMA with DRG coding and EMR knowledge preferred.</p></li><li><p>Minimum 5 years of experience using the ICD and CPT coding and must have proven track record in supervising the day- to-day functions of Medical coding Team</p></li><li><p>Strong supervisory competencies in the areas of leadership and team development, coaching, mentoring and situational assessment skills.</p></li><li><p>Knowledge in using computer and related software applications and proficient in using MS office programs.</p></li><li><p>Supervisor judgment and decision making skills</p></li><li><p>Communication analytical and interpersonal skills as applied to interaction with co-workers, supervisor and customers and capability to interact with all levels in the organization.</p></li><li><p>Strong ethics and high level of personal and professional integrity</p></li></ul><p><strong><br></strong></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Principal Accountabilities:</strong> ▪ Prepares clinical and progress notes, coordinates services, work as liaison between treating physician and other personnel of changes in the client's condition and family members ▪ Counsels the clients and family in meeting nursing and related needs, participates in in- service programs, and supervises and teaches other nursing personnel <strong>Specific</strong> ▪ Monitoring and recording vital signs and reporting to the treating physicians for the abnormal values ▪ Administering prescribed medications ▪ Monitoring intravenous infusions and parenteral therapies ▪ Caring of clients with Tracheostomy, gastrostomy and colostomy ▪ Carrying out nursing care to clients with Pace maker, peritoneal dialysis , and clients on ventilator ▪ Delivering Nursing care of clients with hemiplegic, paraplegic, Bells palsy, cerebral palsy, terminally ill, and elderly etc. ▪ Caring new born, pre and post-partum mothers ▪ Caring of clients with physically challenged and those who need special care at home or at their educational facility ▪ Delivering simple exercises, helping in ambulation and accompanying clients to social gathering, hospitals, other treatment facilities and out doors ▪ Caring for the wound of the patient in order to prevent exacerbation of pressure ulcers ▪ Reporting and recording of medical events, procedures and other medical parameters ▪ Maintain records of patient care, condition, progress, and problems in order to report and discuss observations with a supervisor or case manager, or Medical Doctor. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong></p><ul><li><p>Bachelor of Science in Nursing froman accredited school of nursing in home country</p></li><li><p>Active Basic Life Support&nbsp;training</p></li></ul><ul><li><p>Critical care&nbsp;qualification</p></li><li><p>Pediatric qualification&nbsp;(for pediatrics&nbsp;RN)</p></li><li><p>ACLS (for adult&nbsp;patients)</p></li><li><p>PALS (for pediatric&nbsp;patients)</p></li><li><p>Teaching and&nbsp;assessing</p><br></li></ul><p><strong>Experience</strong></p><ul><li><p>2 to 5 Years working experience asRN</p></li></ul><br><p><strong>Certification and Licensure</strong></p><ul><li><p>Current valid registration in country&nbsp;of training and/or country of last employment</p></li><li><p>Eligible for DOH / DHA / MOH&nbsp;licensing</p></li></ul><br><p><strong>Job Specific Knowledge and Skills</strong></p><ul><li><p>Homecare &amp; Clinical Skills, Bedside Manner, Infection Control, Nursing Skills, Physiological Knowledge, Administering Medication, Medical Teamwork, Multi-tasking,&nbsp;Listening, Verbal Communication, Health Promotion and&nbsp;Maintenance</p></li></ul><p></p></section>

<p><h4>Human resources coordinator</h4> <p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track human resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities.</p> <p>Respond to questions, requests, and concerns from employees and management regarding company and human resources programs, policies, and guidelines. Inform human resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.</p> <p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <ul> <li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li> <li><strong>Related work experience:</strong> At least 1 year of related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you.</p> <p>In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>To ensure that phone calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the caller. The primary aim of the call center is to assist customers with a high level of service, thereby leaving a positive Customer Experience.</p><ul><li><p>To ensure that all inbound and outbound calls are handled with the following metrics:</p></li></ul><ol><li><p>First Call Resolution.</p></li><li><p>Service Levels/ Response Time.</p></li><li><p>Customer Satisfaction.</p></li><li><p>Quality.</p></li><li><p>Accessibility</p></li><li><p>Accuracy</p></li><li><p>Schedule Adherence.</p></li></ol><p><strong>Responsibilities</strong></p><ol><li><p>To always attend all the phone calls.</p></li><li><p>To ensure that all calls are answered within three rings (20 second’s).</p></li><li><p>To follow the NMC Standardized Call Center Script with the use of appropriate greetings, there by maintaining uniformity.&nbsp;</p></li><li><p>Adhere to the appropriate Hold procedure and the use of efficient Transfer methods.</p></li><li><p>Maintain the highest level of Quality on all calls.</p></li><li><p>To ensure that accurate information is collected at all times, by executing proper listening skills and data entry methods.</p></li><li><p>Caller's Name and Company/ Institution (with correct spelling)</p></li><li><p>Contact details/ Patient File Number.</p><br><ol><li><p>&nbsp; &nbsp; Efficient use of the Hospital Management system and tools, in order to schedule&nbsp;</p><p>&nbsp; &nbsp; appointments and maintain patient confidentiality.</p><br></li><li><p>&nbsp; &nbsp; To maintain Courtesy and Professionalism with the use of appropriate voice&nbsp;</p><p>&nbsp; &nbsp; &nbsp;Modulation and clarity of speech.</p></li></ol></li><li><br></li><li><p>&nbsp; &nbsp;&nbsp;To provide all callers with accurate and relevant information by focusing on First</p><p>&nbsp; &nbsp;&nbsp;Call Resolution.</p><br><ol><li><p>To exercise effective communication within internal departments of the&nbsp;</p><p>organization.</p></li></ol></li><li><p>To handle customer concerns or complaints with the highest level of importance and resolve the concern effectively. Direct the caller to a supervisor or manager if the situation demands.</p></li><li><p>To be up-to date with all company policies and also participate in all required&nbsp;</p><p>&nbsp; &nbsp; &nbsp; training and development programs arranged by the HR and Training Department.</p></li><li><p>&nbsp;Ensure to exhibit a willingness to help at all times. Works evenings, nights,&nbsp;</p><p>&nbsp; &nbsp; &nbsp; Weekends and holidays according to the schedule compiled by head of department.</p></li><li><p>Strictly adheres to organization’s regulations and policies especially those related &nbsp;</p><p>&nbsp; &nbsp; &nbsp; to infection control, patient safety, EHSMS, HAAD, JCI and ISO.</p><br><ol><li><p>Supports Continuous Quality Improvement and participates and contributes to all &nbsp;the quality assurance activities of the service.</p></li></ol></li><li><p>Participates and contributes in scheduled in-service training programs, CNEs, &nbsp;CMEs, In house activities, conferences or other programs as requested.</p><br><ol><li><p>Exercises effective interpersonal skills in dealings with department staff, associates&nbsp;</p></li></ol><p>&nbsp; &nbsp; &nbsp; and Management.</p></li><li><p>Maintains confidentiality as per the agreement signed.</p><br><ol><li><p>Demonstrates the ability to listen to others in promoting effective communication.</p></li></ol></li><li><p>Develops thorough understanding of policies and procedures of the hospital and &nbsp;</p></li><li><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; demonstrates respect for them.</p></li><li><p>Carries out other duties when requested by the Head of department.</p></li></ol></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>&nbsp; &nbsp;Preferably a college graduate in any discipline.</p><ul><li><p>&nbsp;&nbsp; Clarity in communication while speaking to the caller.</p></li><li><p>&nbsp; &nbsp;Minimum 2-year experience as a call centre executive / telephone operator in a patient focused environment and operation of multi-line switchboard system preferred.</p></li><li><p>&nbsp;&nbsp; Proficient technology application skills; Basic MS Office (Word, Excel, &amp; Power point) MS Outlook &amp; Internet explorer skills.</p></li><li><p>&nbsp; &nbsp;Must have good interpersonal skills, maturity, good judgment and be capable of &nbsp;communicating in a professional manner with diverse range of individuals;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; superior phone etiquette skills.&nbsp;</p></li><li><p>&nbsp; &nbsp;Patient focused; service oriented; patient &amp; understanding.</p></li><li><p>&nbsp; &nbsp;Efficient organizational skills; ability to handle multiple responsibilities under &nbsp;pressure while maintaining composure</p></li><li><p>&nbsp;&nbsp; Reliable, punctual, dependable, and responsive.</p></li><li><p>&nbsp; &nbsp;Excellent command of oral and written English. Arabic language &nbsp;advantageous/desirable but not essential.</p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Undertake duties in accordance with the philosophy, business practices and policies of NMCSH-Al-Ain, and practicing within the standards and ethics of the Physiotherapy profession&nbsp;Typical work activities include:</p><ul><li><p>working with patients to identify the physical problem;&nbsp;</p><ul><li><p>developing and reviewing treatment programmes;&nbsp;</p><ul><li><p>assisting patients with joint and spinal problems, especially following surgery;&nbsp;</p></li><li><p>helping patients' rehabilitation following accidents, injury and strokes;&nbsp;</p></li><li><p>supervising physiotherapy assistants;&nbsp;</p></li><li><p>writing patient case notes and reports;&nbsp;</p></li><li><p>collecting patient statistics;&nbsp;</p></li><li><p>educating and advising patients and their carers about how to prevent and/or improve conditions;&nbsp;</p></li></ul></li></ul></li><li><p>Working as a professional member of a multi-disciplinary rehabilitation team &nbsp;and actively participating in team meetings</p></li><li><p>Effectively communicating with staff members, health professionals, clients and family with regards to provision of physiotherapy services</p></li><li><p>Supervising and instructing Physiotherapy Aides</p></li><li><p>Contributing to, and participating in, education programs for residents, relatives and staff of NMCSH</p></li><li><p>Participating in continuing education and courses updating Physiotherapy techniques and information</p></li><li><p>Ensuring Physiotherapy equipment is adequately maintained and liaising with the HOD for the ordering of supplies and equipment</p></li><li><p>Ensuring Physiotherapy treatments are based on sound evidence of benefit</p></li><li><p>Ensuring all adverse clinical events are recorded and reported&nbsp;</p></li><li><p>Maintaining a safe work environment&nbsp;</p></li><li><p>Assisting in the on-going maintenance of a safe work place through involvement in the implementation of safe systems of work&nbsp;</p></li><li><p>Identifying and reporting hazards in the workplace.</p></li><li><p>Participating in NMCSH Quality Management System and commitment to processes of continuous improvement activities, including auditing, surveys and needs analysis.</p></li><li><p>Other duties as directed by the HOD or the Medical Director/Administrator.</p></li></ul></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Graduate from an approved College or University in Physiotherapy</p><ul><li><p>Current license in country of origin with DOH license to practice in Emirate of Alain, U.A.E.</p></li><li><p>Minimum 2 years experience of practice&nbsp; in Physical Medicine</p></li><li><p>Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</p></li><li><p>Ability to work in cordial conditions in group practice in a hospital set up and as a member of a team</p></li><li><p>Knowledge of the range and type of services available for aged/disabled person</p></li><li><p>Ability to work with minimal supervision</p></li><li><p>Ability to review procedures and implement new models of service delivery to satisfy client and organizational requirements</p></li><li><p>Demonstrated commitment to quality outcomes and ability to consult with staff regarding continuous improvement</p></li><li><p>Sound computer skills including knowledge of Microsoft Word and Excel<em>&nbsp;&nbsp;</em></p></li></ul></li></ul><br><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Undertake duties in accordance with the philosophy, business practices and policies of NMCSH-Al-Ain, and practicing within the standards and ethics of the Physiotherapy profession&nbsp;Typical work activities include:</p></li></ol><ul><li><p>working with patients to identify the physical problem;&nbsp;</p></li><li><p>developing and reviewing treatment programmes;&nbsp;</p></li><li><p>assisting patients with joint and spinal problems, especially following surgery;&nbsp;</p></li><li><p>helping patients' rehabilitation following accidents, injury and strokes;&nbsp;</p></li><li><p>supervising physiotherapy assistants;&nbsp;</p></li><li><p>writing patient case notes and reports;&nbsp;</p></li><li><p>collecting patient statistics;&nbsp;</p></li><li><p>educating and advising patients and their carers about how to prevent and/or improve conditions;&nbsp;</p><ol><li><p>Working as a professional member of a multi-disciplinary rehabilitation team &nbsp;and actively participating in team meetings</p></li><li><p>Effectively communicating with staff members, health professionals, clients and family with regards to provision of physiotherapy services</p></li><li><p>Supervising and instructing Physiotherapy Aides</p></li><li><p>Contributing to, and participating in, education programs for residents, relatives and staff of NMCSH</p></li><li><p>Participating in continuing education and courses updating Physiotherapy techniques and information</p></li><li><p>Ensuring Physiotherapy equipment is adequately maintained and liaising with the HOD for the ordering of supplies and equipment</p></li><li><p>Ensuring Physiotherapy treatments are based on sound evidence of benefit</p></li><li><p>Ensuring all adverse clinical events are recorded and reported&nbsp;</p></li><li><p>Maintaining a safe work environment&nbsp;</p></li><li><p>Assisting in the on-going maintenance of a safe work place through involvement in the implementation of safe systems of work&nbsp;</p></li><li><p>Identifying and reporting hazards in the workplace.</p></li><li><p>Participating in NMCSH Quality Management System and commitment to processes of continuous improvement activities, including auditing, surveys and needs analysis.</p></li><li><p>Other duties as directed by the HOD or the Medical Director.</p></li></ol><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Graduate from an approved College or University in Physiotherapy</p><ul><li><p>Current license in country of origin with DOH license to practice in Emirate of Alain, U.A.E.</p></li><li><p>Minimum 2 years experience of practice&nbsp; in Physical Medicine</p></li><li><p>Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</p></li><li><p>Ability to work in cordial conditions in group practice in a hospital set up and as a member of a team</p></li><li><p>Knowledge of the range and type of services available for aged/disabled person</p></li><li><p>Ability to work with minimal supervision</p></li><li><p>Ability to review procedures and implement new models of service delivery to satisfy client and organizational requirements</p></li><li><p>Demonstrated commitment to quality outcomes and ability to consult with staff regarding continuous improvement</p></li><li><p>Sound computer skills including knowledge of Microsoft Word and Excel<em>&nbsp;&nbsp;</em></p></li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Performs all functions of CSSD.</p><ul><li><p>Collection of instruments with proper checking and integrity of equipment.</p></li><li><p>Establishes and ensures the implementation of CSSD policies and procedures.</p></li><li><p>Receiving the instrument properly and uses prescribed technique for disinfection and cleaning methods.</p></li><li><p>Using proper P.P.E. (personal protective equipment) and follow infection control protocol lead by hospital policies in each area of the department</p></li><li><p>Directs and supervises activities of CSSD assistants relating to the operations involved in CSSD.</p></li><li><p>Performs duties as CSSD technician independently and work proficiently.</p></li><li><p>Consistently uses recipes to correctly assemble, protect, wrap containerize and/or peel pouch and label instruments. Also, identifies the cleanliness and functionality.</p></li><li><p>Properly handles sterile item supplies, equipment and instruments.</p></li></ul></li></ul><br><ul><li><p>Selection of proper sterilization method and required know and follow the principles of sterilization.</p></li></ul><br><ul><li><p>Proper distribution of items to respective department.</p></li></ul><br><ul><li><p>Maintain all decontamination records, updates the checklist and maintain all sterilization records to be updated.</p></li></ul><br><ul><li><p>Assesses CSSD supply needs and establish a standard CSSD inventory level for supplies and function of instruments and equipment’s.</p></li></ul><br><ul><li><p>Reporting shortage of material to the supervisor/ in charge at earliest convenience, maintaining records for ordering and replenishment</p></li></ul><br><ul><li><p>Develop, coordinate and participate in routine educational program and staff meeting to facilitate professional growth and quality patient care.</p></li></ul><br><ul><li><p>Monitors compliance with hospital policies and procedures</p></li></ul><br><ul><li><p>Coordinates with PCI nurse. Promoting &amp; maintaining qualities in all services &amp; ensure continuous quality improvement measure are in place. Conduct method evaluation/ development as per standard policies &amp; procedure.</p></li></ul><br><ul><li><p>Maintaining strict confidence in relation to patient information whether formally or informally recorded.</p></li></ul><br><ul><li><p>Participating in education session conducted for department staff and various hospital committee and staff meeting.</p></li></ul><br><ul><li><p>Maintaining positive and effective working relationships within the departments/divisions and also within the other department facility</p></li></ul><br><ul><li><p>Technician should understand/know the efforts, service, special skills and caring of instrument which ultimately effecting the early recovery and discharge of each patient.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Certification of training from an approved institute of CSSD technicians or Diploma in Nursing.</p><ul><li><p>Required experience 2 years in relevant area in absence of formal course.</p></li><li><p>License to practice by DOH.</p></li><li><p>Must be fluent in spoken and written English, Arabic speaking desirable but not essential.</p></li><li><p>Demonstrates good organizational and communication skills.</p></li></ul></li></ul><p></p></section>

<ul><li><p>Identify and generate new sales leads in the decor and fit-out market</p></li><li><p>Build and maintain strong relationships with clients (B2B & B2C)</p></li><li><p>Understand client requirements and propose suitable design and fit-out solutions</p></li><li><p>Conduct site visits and client meetings to assess project needs</p></li><li><p>Prepare quotations, proposals, and presentations</p></li><li><p>Negotiate contracts and close sales deals</p></li><li><p>Coordinate with design, estimation, and project teams for execution</p></li><li><p>Follow up with clients throughout the sales cycle and after-sales service</p></li><li><p>Achieve monthly and annual sales targets</p></li><li><p>Stay updated on interior design trends, materials, and market competitors</p></li><li><p>Maintain accurate records using CRM systems</p></li><li><p>Ensure high levels of customer satisfaction</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proven experience in sales, preferably in decor, interior design, or fit-out industry</p></li><li><p>Strong ability to generate leads and close deals</p></li><li><p>Excellent communication and negotiation skills</p></li><li><p>Good understanding of interior design concepts, materials, and finishing</p></li><li><p>Ability to understand client requirements and provide suitable solutions</p></li><li><p>Presentable, confident, and customer-focused personality</p></li><li><p>Experience in handling site visits and client meetings</p></li><li><p>Ability to work under pressure and achieve sales targets</p></li><li><p>Strong organizational and time management skills</p></li><li><p>Team player with the ability to coordinate with multiple departments</p></li><li><p>Familiarity with CRM systems and basic MS Office tools</p></li><li><p>Knowledge of UAE market is a plus</p></li><li><p>Valid UAE driving license is an advantage</p></li></ul>

<p>To establish planning and project controls across building construction projects by implementing robust scheduling frameworks, monitoring performance, and ensuring timely, cost-effective project delivery. The role provides strategic direction, ensures alignment with contractual requirements, and enables informed decision-making through accurate forecasting, reporting, and risk analysis.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>1. Project Planning & Scheduling</strong></p><ul><li><p>Prepare detailed project schedules using tools such as Primavera & CCS Candy</p></li><li><p>Develop baseline programs in line with contract requirements</p></li><li><p>Define work breakdown structure (WBS) and project milestones</p></li><li><p>Establish project timelines, resource plans, and sequencing of activities</p></li></ul><p><br></p><p><strong>2. Progress Monitoring & Reporting</strong></p><ul><li><p>Implement project control systems to track progress, productivity, and performance</p></li><li><p>Monitor actual progress against planned schedules and identify variances</p></li><li><p>Lead schedule updates, critical path analysis, and performance measurement</p></li><li><p>Provide early warning signals and recommend corrective actions</p></li></ul><p><br></p><p><strong>3. Delay Analysis & Claims</strong></p><ul><li><p>Lead delay analysis </p></li><li><p>Review and validate subcontractor schedules and claims</p></li><li><p>Support commercial and contract teams in dispute resolution</p></li><li><p>Ensure all planning-related documentation meets contractual standards</p></li></ul><p><br></p><p><strong>4. Coordination & Stakeholder Management</strong></p><ul><li><p>Coordinate with project managers, engineering, procurement, and site teams</p></li><li><p>Interface with clients, consultants, and subcontractors on planning matters</p></li><li><p>Lead planning review meetings and progress discussions</p></li></ul><p><br></p><p><strong>5. Resource & Cost Planning</strong></p><ul><li><p>Align project schedules with resource and cost plans</p></li><li><p>Monitor manpower, equipment, and material utilisation</p></li><li><p>Support cash flow forecasting and cost control initiatives</p></li><li><p>Identify optimisation opportunities to improve efficiency</p></li></ul><p><br></p><p><strong>6. Risk Management</strong></p><ul><li><p>Identify potential project risks and delays</p></li><li><p>Develop mitigation and recovery plans</p></li><li><p>Monitor critical path and key project constraints</p></li></ul><p><br></p><p><strong>Skills & Competencies:</strong></p><ul><li><p>Advanced proficiency in <strong>Primavera and CCS Candy</strong> is mandatory</p></li><li><p>Strong knowledge of planning methodologies, cost and project control systems</p></li><li><p>Expertise in project analysis techniques</p></li><li><p>Strong sense of responsibility and discipline</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Undertake duties in accordance with the philosophy, business practices and policies of NMCSH-Al-Ain, and practicing within the standards and ethics of the Physiotherapy profession&nbsp;Typical work activities include:</p><ul><li><p>working with patients to identify the physical problem;&nbsp;</p><ul><li><p>developing and reviewing treatment programmes;&nbsp;</p><ul><li><p>assisting patients with joint and spinal problems, especially following surgery;&nbsp;</p></li><li><p>helping patients' rehabilitation following accidents, injury and strokes;&nbsp;</p></li><li><p>supervising physiotherapy assistants;&nbsp;</p></li><li><p>writing patient case notes and reports;&nbsp;</p></li><li><p>collecting patient statistics;&nbsp;</p></li><li><p>educating and advising patients and their carers about how to prevent and/or improve conditions;&nbsp;</p></li></ul></li></ul></li><li><p>Working as a professional member of a multi-disciplinary rehabilitation team &nbsp;and actively participating in team meetings</p></li><li><p>Effectively communicating with staff members, health professionals, clients and family with regards to provision of physiotherapy services</p></li><li><p>Supervising and instructing Physiotherapy Aides</p></li><li><p>Contributing to, and participating in, education programs for residents, relatives and staff of NMCSH</p></li><li><p>Participating in continuing education and courses updating Physiotherapy techniques and information</p></li><li><p>Ensuring Physiotherapy equipment is adequately maintained and liaising with the HOD for the ordering of supplies and equipment</p></li><li><p>Ensuring Physiotherapy treatments are based on sound evidence of benefit</p></li><li><p>Ensuring all adverse clinical events are recorded and reported&nbsp;</p></li><li><p>Maintaining a safe work environment&nbsp;</p></li><li><p>Assisting in the on-going maintenance of a safe work place through involvement in the implementation of safe systems of work&nbsp;</p></li><li><p>Identifying and reporting hazards in the workplace.</p></li><li><p>Participating in NMCSH Quality Management System and commitment to processes of continuous improvement activities, including auditing, surveys and needs analysis.</p></li><li><p>Other duties as directed by the HOD or the Medical Director/Administrator.</p></li></ul></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Graduate from an approved College or University in Physiotherapy</p><ul><li><p>Current license in country of origin with DOH license to practice in Emirate of Alain, U.A.E.</p></li><li><p>Minimum 2 years experience of practice&nbsp; in Physical Medicine</p></li><li><p>Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</p></li><li><p>Ability to work in cordial conditions in group practice in a hospital set up and as a member of a team</p></li><li><p>Knowledge of the range and type of services available for aged/disabled person</p></li><li><p>Ability to work with minimal supervision</p></li><li><p>Ability to review procedures and implement new models of service delivery to satisfy client and organizational requirements</p></li><li><p>Demonstrated commitment to quality outcomes and ability to consult with staff regarding continuous improvement</p></li><li><p>Sound computer skills including knowledge of Microsoft Word and Excel<em>&nbsp;&nbsp;</em></p></li></ul></li></ul><br><p></p></section>